2023-03-31-accounts

SAMARITANS Cheltenham and District th 59 Annual Report 2022- 2023

Total logged contacts	Total logged contacts	25,836
Inbound telephone	calls	15,258
Outbound telephone	calls	$95
Snap calls		3,670
Face to face
E mail
Online chat		1,270
Letter
Total		25,836
Gender breakdown
Male		38.SYo
Female		50
Unknown or other		11.5%

					2022/2023	Notes
New Samaritans Trained					24
Volunteers	transferring from		another
branch
Volunteers	leaving branch				45	Lots of work done	by volunteer			care	during
						2022 supporting	inactive		volunteers			to
						decide on their ongoing volunteering					role
Total Volunteers					160
Active Listening Volunteers					128	137in March 2022
						Peak of150during	in July 2021
Listening	Volunteers on	sabbatical		or	24
who didn't	do a shift during	March 2023
Su ort Volunteers
In March	2023, the rota	in	Cheltenham		Branch	requires 555 volunteer		hours each			week.
This is made up of 2 person			shifts 24 hours a day			(except 5.5 hours of planned			closures		each
week) and	an additional	30hours /		week	for on-line chat shifts.

		2022/23	2021/22	2020/21
Expressions of interest		183	197	271
Potential Volunteers	being interviewed	33	61	69
Potential Volunteers	Selected for Core Training	27	33	64

									2022/23	2021/22	2020/21
Volunteers	trained		by	Central		Trainin	School
Potential	volunteers			starting		core	training	in	24	59	48
branch									(3training	(Straining	(4 training
									cohorts)	cohorts)	cohorts)
New Samaritans		completing			core training				23		41

for the Year ended 31March 202	3
								Unked	Overall
			Unrestricted	Restricted		Funds	Total	Charity	Total	Total
		Note	funds	Prison	Buildings			Friends	2023	2022
				Service
			E	E		E	E	E
Donations and legades			70,898	2,190			73,088		73,088	62,184
Investment Income			770				770	108	878	1,457
Charitable Activities						24,000	24,000	40,388	64,388	23,933
Total ~d			71,669	2,190		24,000	97,859	40,496	138,355	87,574
Charitable activities			1,029	1,832			2,861	25,204	28,065	22,687
Direct Charitable Expenditure			13,980				13,980		13,980	10,144
Management and Administrative	Cost		2,258				2,258	49	2,307	12,824
Building repairs and Mamtenance			5,500			10,073	15,573		15,573	53,307
Governance Costs			3,038				3,038		3,038	2,031
Total resources expended			25,805	1,832		10,073	37,710	25,253	62,963	100,993
Net movement in funds			45,864	358		13,927	60,149	15,243	75,392	(13,419)

4. Analysis ofexpe	nditure
			2023	2022	Vadiance
			E	E	E
Charitable activities
Volunteers Travel			1,080	1,529	449
Fundra ising and Outreach			591
National Prison Service Support			1,190	2,237	1,047
			2,861	3,766	1,496
Direct Charitable Expenditure
Telephone, Computer & Broadband		Services	3,344	2,122	(1,222)
Electricity, Gas, &Water			2,907	2,996	89
Housekeeping, Cleaning	& Refreshments		2,812	1,614	(1,198)
Library Costs			69	311	242
Marketing			2,547	4,093	1,546
Stationey and Photocopier			2,301		(2,301)
			13,980	11,136	(2,844)
Monagement and Administrative		Costs
Central Office payment			2,258	12,624	10,366
Building repairs and tuiaintenance
Maintenance &Repairs			5,500	5,028	(472)
Capital Projects			10,073	48,279	38,206
			15,573	53,307	37,734
Governance Costs
Independent examination			960	800	(160)
Insurance &Governance			2,078	1,231	(847)
			3,038	2,031	(1,007)
			37,710	82,864	45,154

5.	Tangible fixed assets
		Land and	Freehold	Fixtures,	Total
		buildings	Improvements	fittings and
				equipment
				E
	Cost
	At 1April 2022 and 31March 2023	96,825	56,239	9,116	162,180
	Depreciation
	At 1April 2022			4,358	4,358
	Charge forthe period			714	714
	At 31March 2022			5,072	5,072
	Net book value at31March 2023	96,825	56,239		157,108
	Net book value at31March 2022	96,825	56,239	4,758	157,822
6.	Debtors
				2023	2022
				E	E
	Other debtors			3,669	5,043
				3,669	5,043
7.	Creditors
				2023	2022
				E	E
	Deferred Income			1,500
	Accruals			1,264	3,858
				2,764	3,858

Reconciliation	off	unds
			Balance at	Incoming	Outgoing	Balance at
			01-Apr-22	Resources	Resources	31-Mar-23
National Prison	Service		8,823	2,190	(1,832)	9,181
Buildings Fund income			74,531	24,000	(10,073)	88,458
Total Restricted	Funds		83,354	26,190	(11,905)	97,639
Unrestricted Funds			186,178	71,669	(25,805)	232,042
Friends			14,793	40,496	(25,253)	30,036
Total Unrestncted		Funds	200,971	112,165	(51,058)	262,078
Total Funds			284,325	138,355	(62,963)	359,717