SAMARITANS
Cheltenham and District
th
59 Annual Report
2022- 2023

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|Total logged contacts|Total logged contacts|25,836|
|---|---|---|
|Inbound telephone|calls|15,258|
|Outbound<br>telephone|calls|$95|
|Snap calls||3,670|
|Face to face|||
|E mail|||
|Online chat||1,270|
|Letter|||
|Total||25,836|
|Gender breakdown|||
|Male||38.SYo|
|Female||50|
|Unknown<br>or other||11.5%|





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||||||2022/2023|Notes|||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|New Samaritans<br>Trained|||||24||||||||
|Volunteers|transferring<br>from||another||||||||||
|branch|||||||||||||
|Volunteers|leaving branch||||45|Lots of work done|by volunteer|||care|during||
|||||||2022<br>supporting|inactive||volunteers|||to|
|||||||decide on their ongoing volunteering|||||role||
|Total Volunteers|||||160||||||||
|Active Listening Volunteers|||||128|137in March 2022|||||||
|||||||Peak of150during|in July 2021||||||
|Listening|Volunteers<br>on|sabbatical||or|24||||||||
|who didn't|do a shift during|March 2023|||||||||||
|Su<br>ort Volunteers|||||||||||||
|In March|2023, the rota|in|Cheltenham||Branch|requires<br>555 volunteer||hours each|||week.||
|This is made up of 2 person|||shifts 24 hours a day|||(except 5.5 hours of planned|||closures||each||
|week) and|an additional|30hours /||week|for on-line chat shifts.||||||||



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|||2022/23|2021/22|2020/21|
|---|---|---|---|---|
|Expressions of interest||183|197|271|
|Potential Volunteers|being interviewed|33|61|69|
|Potential Volunteers|Selected for Core Training|27|33|64|





||||||||||2022/23|2021/22|2020/21|
|---|---|---|---|---|---|---|---|---|---|---|---|
|Volunteers|trained||by|Central||Trainin|School|||||
|Potential|volunteers|||starting||core|training|in|24|59|48|
|branch|||||||||(3training|(Straining|(4 training|
||||||||||cohorts)|cohorts)|cohorts)|
|New Samaritans||completing|||core training||||23||41|



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|for the Year ended 31March 202|3||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|||||||||Unked|Overall||
||||Unrestricted|Restricted||Funds|Total|Charity|Total|Total|
|||Note|funds|Prison|Buildings|||Friends|2023|2022|
|||||Service|||||||
||||E|E||E|E|E|||
|Donations<br>and legades|||70,898|2,190|||73,088||73,088|62,184|
|Investment<br>Income|||770||||770|108|878|1,457|
|Charitable<br>Activities||||||24,000|24,000|40,388|64,388|23,933|
|Total<br>~d|||71,669|2,190||24,000|97,859|40,496|138,355|87,574|
|Charitable<br>activities|||1,029|1,832|||2,861|25,204|28,065|22,687|
|Direct Charitable<br>Expenditure|||13,980||||13,980||13,980|10,144|
|Management<br>and Administrative|Cost||2,258||||2,258|49|2,307|12,824|
|Building repairs and Mamtenance|||5,500|||10,073|15,573||15,573|53,307|
|Governance<br>Costs|||3,038||||3,038||3,038|2,031|
|Total resources expended|||25,805|1,832||10,073|37,710|25,253|62,963|100,993|
|Net movement<br>in funds|||45,864|358||13,927|60,149|15,243|75,392|(13,419)|





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|4.<br>Analysis ofexpe|nditure|||||
|---|---|---|---|---|---|
||||2023|2022|Vadiance|
||||E|E|E|
|Charitable<br>activities||||||
|Volunteers<br>Travel|||1,080|1,529|449|
|Fundra ising and Outreach|||591|||
|National<br>Prison Service Support|||1,190|2,237|1,047|
||||2,861|3,766|1,496|
|Direct Charitable<br>Expenditure||||||
|Telephone, Computer<br>& Broadband||Services|3,344|2,122|(1,222)|
|Electricity, Gas, &Water|||2,907|2,996|89|
|Housekeeping,<br>Cleaning|& Refreshments||2,812|1,614|(1,198)|
|Library Costs|||69|311|242|
|Marketing|||2,547|4,093|1,546|
|Stationey and Photocopier|||2,301||(2,301)|
||||13,980|11,136|(2,844)|
|Monagement<br>and Administrative||Costs||||
|Central Office payment|||2,258|12,624|10,366|
|Building repairs and tuiaintenance||||||
|Maintenance<br>&Repairs|||5,500|5,028|(472)|
|Capital Projects|||10,073|48,279|38,206|
||||15,573|53,307|37,734|
|Governance<br>Costs||||||
|Independent<br>examination|||960|800|(160)|
|Insurance<br>&Governance|||2,078|1,231|(847)|
||||3,038|2,031|(1,007)|
||||37,710|82,864|45,154|





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|5.|Tangible fixed assets|||||
|||Land and|Freehold|Fixtures,|Total|
|||buildings|Improvements|fittings and||
|||||equipment||
|||||E||
||Cost|||||
||At 1April 2022 and 31March 2023|96,825|56,239|9,116|162,180|
||Depreciation|||||
||At 1April 2022|||4,358|4,358|
||Charge forthe period|||714|714|
||At 31March 2022|||5,072|5,072|
||Net book value at31March 2023|96,825|56,239||157,108|
||Net book value at31March 2022|96,825|56,239|4,758|157,822|
|6.|Debtors|||||
|||||2023|2022|
|||||E|E|
||Other debtors|||3,669|5,043|
|||||3,669|5,043|
|7.|Creditors|||||
|||||2023|2022|
|||||E|E|
||Deferred Income|||1,500||
||Accruals|||1,264|3,858|
|||||2,764|3,858|



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|Reconciliation<br>|off|unds|||||
|---|---|---|---|---|---|---|
||||Balance at|Incoming|Outgoing|Balance at|
||||01-Apr-22|Resources|Resources|31-Mar-23|
|National<br>Prison|Service||8,823|2,190|(1,832)|9,181|
|Buildings<br>Fund income|||74,531|24,000|(10,073)|88,458|
|Total Restricted|Funds||83,354|26,190|(11,905)|97,639|
|Unrestricted<br>Funds|||186,178|71,669|(25,805)|232,042|
|Friends|||14,793|40,496|(25,253)|30,036|
|Total Unrestncted||Funds|200,971|112,165|(51,058)|262,078|
|Total Funds|||284,325|138,355|(62,963)|359,717|





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