| you can contact Samaritans by phone, |
you can contact Samaritans by phone, |
email, online chat, letter, or by visiting | a Branch. |
|---|---|---|---|
| Samaritans | Helplines are open 24/7 every day ofthe year. | ||
| Telephone: | 116123(national number, free to call) |
||
| Email: | jo@samaritans. org | ||
| Online Chat: | Online chat is available | via the main charity website, between | 18.00and 22.00 |
| Sunday to Thursday. | |||
| Letter: | P.O. Box9090,Stirling, | FKB2SA | |
| Visit: | Find your local Branch | at www. samaritans. or | |
| Cheltenham 5 District | Branch is usually open during the day until 10pm. | ||
| No appointments are necessary. Due to COVID restrictions the |
branch was | ||
| closed to callers during | the year. |
| Statistics for 2020/ 2021are shown b | Statistics for 2020/ 2021are shown b | elow |
|---|---|---|
| Total logged contacts | ~23,969 | |
| Inbound telephone |
calls | i16,528 |
| Outbound telephone |
calls | i400 |
| Snap calls | ,'3,797 | |
| Face to face | IO | |
| E mail | ,3,151 | |
| Online chat | '93 |
| Letter | |
|---|---|
| lTotal | 23,969 |
| Gender breakdown | |
| Male | 41% |
| Female | 55% |
| iTransgender | ,0.5% |
| ~Link n own or other | 45 |
| Linked | Overall | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Funds | Total | Charity | Total | Total | |||||
| Note | funds | Prison | Buildings | Friends | 2021 | 2020 | |||||
| Service | |||||||||||
| E | 6 | E | E | ||||||||
| Donations | and legacies | 56,294 | 2,216 | 11,500 | 70,010 | 70,010 | 65,030 | ||||
| Investment | Income | 1,426 | 25 | 1,451 | 2 | 1,453 | 548 | ||||
| Charitable | Activities | 16,874 | 16,874 | 22,234 | |||||||
| Total | 57,720 | 2,216 | 11,525 | 71,461 | 16,876 | 88,337 | 87p812 | ||||
| ~dd | |||||||||||
| Charitable | activities | 1,188 | 463 | 1,651 | 17,292 | 18,943 | 12,437 | ||||
| Direct Charitable Expenditure |
17.798 | 17,798 | - | 17,798 | 15,852 | ||||||
| Management and Administrative |
Costs | 9,736 | 9,736 | 94 | 9,830 | 6,944 | |||||
| Building repairs and Maintenance | 2,220 | 36,053 | 38,273 | - | 38,273 | 13,376 | |||||
| Governance | Costs | 2.099 | 2,099 | - | 2,099 | ||||||
| Total resources expended | 33,041 | 463 | 36,053 | 69,557 | 17,386 | 86,943 | 48,609 | ||||
| Net movement in funds |
24,679 | 1,753 | (24,528) | 1,904 | (510) | 1,394 | 39,203 |
| Note | Unrestricted | Prison Service | Buildings | Total | Total | |
|---|---|---|---|---|---|---|
| FIXEDASSETS | E | E | E | E | E | |
| Fixed assets | 5 | 158,662 | 158,662 | 159,650 | ||
| CURRENT ASSETS | ||||||
| Debtors | 600 | 600 | 600 | |||
| Cash at bank and in hand | 121,327 | 7,855 | 10,531 | 139,713 | 136,102 | |
| Creditors | (1,229) | (1,229) | ||||
| TOTAL ASSETS | 279,360 | 7,855 | 10~531 | 297p746 | 296~352 | |
| FUNDS | ||||||
| Balance at 1st April 2020 | 255,191 | 6,102 | 35,059 | 296,352 | 257,149 | |
| Surplus or deficit for year | 24,169 | 1,753 | (24,528) | 1,394 | 39,203 | |
| TOTALFUNDS | 279,360 | 7,855 | 10,531 | 297,746 | 296,352 |
| Analysis ofexpenditure | ||||||||
|---|---|---|---|---|---|---|---|---|
| 2021 | 2020 | |||||||
| E | E | |||||||
| Charitable activities |
||||||||
| Volunteers Travel |
1,188 | 1,051 | ||||||
| National Prison Service Support |
463 | 1,171 | ||||||
| 1,651 | 2,222 | |||||||
| Direct Charitable Expenditure |
||||||||
| Telephone, Computer | & | Broadband | Services | 9,489 | 9,852 | |||
| Electricity, Gas, &Water | 3,400 | 3,000 | ||||||
| Housekeeping, Cleaning |
&Refreshments | 3,153 | 2,000 | |||||
| Marketing | 1,756 | 1,000 | ||||||
| 17,798 | 15,852 | |||||||
| Management and Administrative |
Costs | |||||||
| Central Office payment | 9,736 | 6,197 | ||||||
| Building repairs and Maintenance | ||||||||
| Maintenance &Repairs |
2,220 | 13,376 | ||||||
| Capital Projects | 36,053 | |||||||
| 38,273 | 13,376 | |||||||
| Governance Costs |
||||||||
| Independent examination |
700 | |||||||
| Insurance &Governance |
1,399 | |||||||
| 2,099 | ||||||||
| 69,557 | 37,647 | |||||||
| Tangible fixed assets | ||||||||
| Land and | Freehold | Fixtures, | Total | |||||
| buildings | Improvements | fittings | and | |||||
| equipment | ||||||||
| E | ||||||||
| Cost | ||||||||
| At 1April 2020 and 31March 2021 | 96,825 | 56,239 | 9,116 | 162,180 | ||||
| Depreciation | ||||||||
| At 1April 2020 | 2,530 | 2,530 | ||||||
| Charge for the period | 988 | 988 | ||||||
| At 31March 2021 | 3,518 | 3,518 | ||||||
| Net book value at 31 | March 2021 | 96,825 | 56,239 | 5,598 | 158,662 | |||
| Net book value at 31March 2020 | 96,825 | 56,239 | 6,586 | 159,650 |
| 2021 | 2020 |
|---|---|
| E | E |
| 2021 | 2020 |
| E | E |
| 1,229 |
| Balance at | Incoming | Outgoing | Balance at | |||
|---|---|---|---|---|---|---|
| 01-Apr-20 | Resources | Resources | 31-Mar-21 | |||
| National Prison |
Service | 6,102 | 2,216 | (463) | 7,855 | |
| Buildings Fund |
income | 35,059 | 11,525 | (36,053) | 10,531 | |
| Total Restricted | Funds | 41,161 | 13,741 | (36,516) | 18,386 | |
| Unrestricted Funds |
245,692 | 57,720 | (33,041) | 270,371 | ||
| Friends | 9,499 | 16,876 | (17,386) | 8,989 | ||
| Total Unrestricted | Funds | 255,191 | 74,596 | (50,427) | 279,360 | |
| TotalFunds | 296,352 | 88,337 | (86,943) | 297,746 |