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2022-03-31-accounts

Trustees' Annual Report for the period

Period start date Period end date Day Month Year Day Month Year 21 03 2021 To 20 03 2022

From

Section A Reference and administration details

Charity name Family First Other names charity is known by Registered charity number (if any) 1166175 Charity's principal address The Hope Centre 10 St Margaret’s Street Ipswich Postcode IP4 2AT

Names of the charity trustees who manage the charity

----- Start of picture text -----
Name of person (or body)
Dates acted if not for
Trustee name Office (if any) entitled to appoint trustee
whole year
(if any)
1 Dot Cordle Chair
David Sansom Safeguarding
2
Lead
3 Jan Baker
4 Mark Crawley
5 Steve Jones Treasurer Left September 2021
6 Dan Somers
Sajani George Joined November
7
2021
8
9
10
11
12
13
14
15
16
17
18
19
20
----- End of picture text -----

Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

Nov 2020

1

Names and addresses of advisers (Optional information)

Type of adviser Name Address

Name of chief executive or names of senior staff members (Optional information)

Section B Structure, governance and management

Description of the charity’s trusts

Type of governing document Constitution adopted March 2016

Charitable Incorporated Organisation How the charity is constituted

Appointed by existing Trustees Trustee selection methods

(eg. appointed by, elected by)

Additional governance issues (Optional information)

You may choose to include additional information, where relevant, about:

We have a Disclosure and Barring Service policy for all paid and volunteer staff in place.

We have an extensive range of policies in place (24) including: Children and Vulnerable Adult Protection and Safeguarding Policy, Data Protection, Use of Mobile Phones, Health and Safety, Equal Opportunities, Managing Performance, Grievance, Complaints, Lone Worker, Risk Management and Anti-Fraud. All have regular (annual/bi-annual) review dates.

All trustees give their time voluntarily and receive no remuneration or other benefits.

Any organisational risks are identified and discussed as a monthly trustees agenda item.

Section C Objectives and activities

2

Nov 2020

Summary of the objects of the charity set out in its governing document

The objectives of the CIO is, for the public benefit (and in accordance with Christian principles), the relief of those in need by reason of financial hardship, unemployment, ill health and such other economic or social disadvantage.

Our focus is on helping families to help themselves by offering support from a trained Family Volunteer who is able to work with the whole family, helping them to find solutions to their challenges and bringing hope and order to chaotic lives. The aim is to manage their own lives and that of their family. Once a family is referred to us, our Family Coordinator arranges to meet the family to get to know them and starts to map a family journey, looking at what’s important to them and what they want to see changed. They are then matched with a Volunteer who supports the family on a weekly basis encouraging them to take small steps to move towards their goals. The Family Coordinator carries out regular reviews to monitor progress. Referrals are received mainly from Early Help Teams in Suffolk County Council, Schools and Children’s Centres. We continue to work closely with them and other statutory and voluntary agencies. Our organisation works with any family with a child/children aged up to 18, offering long term (up to one year) structured Summary of the main support and mentoring to help families move forward and activities undertaken for change their situations. the public benefit in We are committed to working with, serving and relating to all relation to these objects people in our community and are keen to ensure our services (include within this are accessible to all types of families regardless of race, religion section the statutory or belief, age, sexual orientation, gender or gender identity or declaration that trustees marital status. have had regard to the We are committed to not only facilitating change in people’s guidance issued by the circumstances, but also in how they view themselves so they Charity Commission on are empowered to make better choices. public benefit)

The following case study shows an example of how we support families: F163

Mum with two boys aged 6 and 3. Relationship with boys Dad broke down during lockdowns and Mum’s self-confidence had been undermined by this. Volunteer supported Mum to improve self-esteem through supporting her through the self-esteem course on a one-to-one basis. Support was also given with managing the boys behaviour, developing routines and improving communication with the boys Dad.

At the end of the work with the volunteer Mum’s mental wellbeing had improved by 43% and her self-esteem had moved into the healthy self-esteem range.

Mum found the most helpful thing for her was being able to talk to someone outside the immediate family situation.

Additional details of objectives and activities (Optional information)

3

Nov 2020

You may choose to include further statements, where relevant, about:

We are very grateful for the enormous contribution made by our volunteers. They provide many hours listening, supporting and encouraging our families. Without their valuable contribution of time, commitment, enthusiasm and expertise the families would not be able to achieve the goals they had identified. In addition, we appreciate and acknowledge the financial support we have received from a range of grant funders. This has enabled us to maintain our financial viability to grow our organisation.

Section D Achievements and performance

Nov 2020

4

Section D Achievements and performance

This has been a busy and challenging year for Family First with a Summary of the main range of changes. Our office base has moved to a new town achievements of the centre premises which is designed to be a hub for the charity during the year community offering access to a community café, toddler groups and much more. This has and continues to give us many opportunities to engage with families and increase our presence in the town. We share the office with Christians Against Poverty and The Christian Advice Service allowing us to strengthen our existing working relationship with these services. We have also seen changes in staffing with 2 Family Coordinators moving on to new roles and 2 new Coordinators joining us. Both new staff previously volunteered with us so have a good understanding of the work we do. They also bring good experience from their own work backgrounds in counselling and supporting families with neuro divergent children. We know many of our families have children and/or parents with suspected or diagnosed neuro divergencies so having this increased knowledge will be a big asset to the team. We have continued to make good links with other services and raise our profile within the town. One very positive change is the appointment of a Patron for our charity. She is a local Councillor and has a keen interest in supporting families within Ipswich. She was appointed in November 2021 and has taken a very active role including attending Trustee meetings where she provides new ideas and suggestions. We have signed up several partner churches who we work closely with. This has led to financial support with one church setting up regular monthly giving and others giving one off donations; practical support with fundraising including a venue (the already reduced cost of hire being covered by a congregation member) and access to volunteers. We are also building our knowledge of all the support our families can offer through church networks. The Top Up shops, where families can fill a bag of food for £2, have been a prime example of this. As we’ve moved into a post Covid world we are making several changes to the way we work particularly in our volunteer training. We now run an online course which can be completed at the candidates own pace as well as offering face to face sessions to allow the peer group learning that our volunteers tell us in so valuable. We’ve also introduced peer supervision alongside the 1-2-1 supervision already offered. This has been very popular. Overall, it’s been a very exciting year with lots of positive changes and a variety of plans underway for the future.

Section E Financial review

Nov 2020

5

Brief statement of the charity’s policy on reserves

Trustees have agreed a reserve of £9000. This represents 2 months core costs and a further month of salary costs.

Details of any funds materially in deficit

N/A

Further financial review details (Optional information)

You may choose to include additional information, where relevant about:

The main source of our funds is through successful grant applications. These include funds administered by Suffolk Community Foundation, Henry Smith, Ludlow Trust Co., National Lottery and East of England Coop

We have also raised additional resources through our own fundraising activities.

The grants awarded have enabled us to provide fixed term employment contracts for staff as well continuing to train volunteers and meet core running costs.

This has enabled us to continue to provide ongoing services and expand our organisation further to reach more people.

Section F Other optional information

Future plans:

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) D Cordle Full name(s) Dot Cordle Position (eg Secretary, Chair of Trustees Chair, etc) Date 11/11/2022

6

Nov 2020

FAMILY FIRST

RECEIPTS AND PAYMENTS ACCOUNTS

FOR THE YEAR ENDED 21ST MARCH 2022

Registered Charity Number – 1166175 Address: The Orwell Centre 114 Fore Hamlet IPSWICH IP3 8AF

Charity number 1166175

FAMILY FIRST

Receipts and Payments Account

for the year 22nd March 2021 to 21st March 2022

Note
Receipts
Donations, Legacies, Fundraising income
1
Grants
2
Total Receipts
Payments
Charitable activities - school uniform
Staf costs
3
Administration and Other costs
4
Fundraising costs
Total Payments
Net incoming resources for the year
Cash funds b/fwd
Cash funds c/fwd
5		 Unrestricted Restricted
funds
funds
£
£
8,863
0
59,675
8,863
59,675
180
270
26,832
1,688
2,344
441
2,399
29,356
6,464
30,319
5,626
26,762
12,090
57,081		 Total
£
8,863
59,675
68,538
180
27,102
4,032
441
31,755
36,783
32,388
69,171		 Last year
£
2,262
18,515
20,777
0
35,078
2,336
135
37,549
(16,772)
49,160
32,388

Statement of Assets and Liabilities at 21st March 2022

**Unrestricted ** Restricted Total Last year
funds funds
£ £ £ £
Cash funds
Bank current account 12,090 57,081 69,171 32,388

Signed on behalf of the trustees:

……………………………

……………………………

8/18/2022

FAMILY FIRST

Charity number 1166175

Notes to the Accounts

for the year 22nd March 2021 to 21st March 2022

DRAFT

1) Donations, Legacies Fundraising Income

Donations, Legacies Fundraising Income
Donations
Gift aid
Fundraising income		 Unrestricted
Restricted
2022
£
£
£
4068
4,068
479
479
4316
4,316		 2021
£
1,242
175
845
8,863
0
8,863		 2,262

2) Grants received

The Joseph Rank Trust
SCF/Sufolk Coronavirus Community Fund
SCF/Sufolk Coronavirus Community Fund
SCF/ Reviving Our Community Fund
The Ropes Trust
Ludlow Trust
Ludlow Trust 2022
SCF/ Maurken Fund
SCF/ Women and Girls Fund
Sufolk Community Restart Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust
SCF/ Private Funder		 Unrestricted
Restricted
2022
£
£
£
0
0
0
0
180
180
10,000
10,000
10,000
10,000
2,000
2,000
1,000
1,000
370
370
2,500
2,500
2,000
2,000
10,000
10,000
2,500
2,500
944
944
10,000
10,000
2,000
2,000
5,000
5,000
1,181
1,181		 2021
£
10,000
2,704
1,575
3,936
300
0
59,675
59,675		 18,515

3) Staff Costs

Salaries and Staf Costs
Employer pension costs
Travel costs
Phone costs		 Unrestricted
Restricted
2022
£
£
£
26,269
26,269
337
337
93
88
181
177
138
315		 2021
£
32,498
307
76
2,197
270
26,832
27,102		 35,078

Charity num

FAMILY FIRST

Notes to the Accounts (continued)

for the year 22nd March 2021 to 21st March 2022

DRAFT

4) Administration and Other Costs

Website
Website design
Flyers/leafets/banners/publicity
Equipment - phones
Equipment - card reader + printer
Equipment - laptop
Ofce/venue hire
Training
Legal / Licences
Postage, stationery, printing
Insurance
Software
Refreshments
Gifts
Subscriptions
Accountancy / Independent examination fees
Interest charges
Sundry - PPE, volunteer expenses
Skip hire (paid from Ropes Trust grant)		 Unrestricted
Restricted
£
£
60
144
750
36
175
298
599
120
55
10
91
168
55
435
191
50
5
313
237
150
90
1,688
2,344

5) Restricted Funds cf 21st March 2022

Restricted Funds cf 21st March 2022
Irving Memorial Fund - 2020
The Joseph Rank Trust 2021
SCF/Sufolk Coronavirus Community Fund
SCF/Sufolk Coronavirus Community Fund
SCF/Reviving Our Community Fund
The Ropes Trust
Ludlow Trust
Ludlow Trust 2022
SCF/ Maurken Fund
SCF/ Women and Girls Fund
Sufolk Community Restart Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust
SCF/ Private Funder
Locality Budgets
Total cash and bank funrds		 Cash funds
Fund
at 21st Marc
income
2021 in the year
£
£
10,442
9,781
2
2,601
3,936
0
180
0
10,000
0
10,000
0
2,000
0
1,000
0
370
0
2,500
0
2,000
0
10,000
0
2,500
0
944
0
10,000
0
2,000
0
5,000
0
1,181
0
26,762
59,675

mber 1166175

2022
£
204
750
36
175
298
599
120
65
91
223
435
241
5
313
237
150
0
90
0		 2021
£
60
0
156
0
0
0
0
676
91
119
424
73
0
312
0
110
2
13
300
4,032 2,336
Fund
expenditure
in the year
£
10,442
9,781
2
87
3,936
180
3,665
370
143
750		 Cash funds
at 21st Marc
2022
£
0
0
0
2,514
0
0
6,335
10,000
2,000
1,000
0
2,500
2,000
10,000
2,500
944
10,000
2,000
5,000
1,038
(750)		 h
29,356 57,081