## **Trustees' Annual Report for the period**
Period start date Period end date Day Month Year Day Month Year 21 03 2021 **To** 20 03 2022
**From**
## Section A Reference and administration details
**Charity name** Family First **Other names charity is known by Registered charity number (if any)** 1166175 **Charity's principal address** The Hope Centre 10 St Margaret’s Street Ipswich **Postcode IP4 2AT**
## **Names of the charity trustees who manage the charity**
**----- Start of picture text -----**
Name of person (or body)
Dates acted if not for
Trustee name Office (if any) entitled to appoint trustee
whole year
(if any)
1 Dot Cordle Chair
David Sansom Safeguarding
2
Lead
3 Jan Baker
4 Mark Crawley
5 Steve Jones Treasurer Left September 2021
6 Dan Somers
Sajani George Joined November
7
2021
8
9
10
11
12
13
14
15
16
17
18
19
20
**----- End of picture text -----**
## **Names of the trustees for the charity, if any, (for example, any custodian trustees)**
**Name Dates acted if not for whole year**
Nov 2020
1
## **Names and addresses of advisers (Optional information)**
**Type of adviser Name Address**
**Name of chief executive or names of senior staff members (Optional information)**
## **Section B Structure, governance and management**
## **Description of the charity’s trusts**
Type of governing document Constitution adopted March 2016
- (eg. trust deed, constitution)
Charitable Incorporated Organisation How the charity is constituted
- (eg. trust, association, company)
Appointed by existing Trustees Trustee selection methods
(eg. appointed by, elected by)
## **Additional governance issues (Optional information)**
You **may choose** to include additional information, where relevant, about:
- policies and procedures adopted for the induction and training of trustees;
- the charity’s organisational structure and any wider network with which the charity works;
- relationship with any related parties;
We have a Disclosure and Barring Service policy for all paid and volunteer staff in place.
We have an extensive range of policies in place (24) including: Children and Vulnerable Adult Protection and Safeguarding Policy, Data Protection, Use of Mobile Phones, Health and Safety, Equal Opportunities, Managing Performance, Grievance, Complaints, Lone Worker, Risk Management and Anti-Fraud. All have regular (annual/bi-annual) review dates.
All trustees give their time voluntarily and receive no remuneration or other benefits.
Any organisational risks are identified and discussed as a monthly trustees agenda item.
- trustees’ consideration of major risks and the system and procedures to manage them.
## **Section C Objectives and activities**
2
Nov 2020
## **Summary of the objects of the charity set out in its governing document**
The objectives of the CIO is, for the public benefit (and in accordance with Christian principles), the relief of those in need by reason of financial hardship, unemployment, ill health and such other economic or social disadvantage.
Our focus is on helping families to help themselves by offering support from a trained Family Volunteer who is able to work with the whole family, helping them to find solutions to their challenges and bringing hope and order to chaotic lives. The aim is to manage their own lives and that of their family. Once a family is referred to us, our Family Coordinator arranges to meet the family to get to know them and starts to map a family journey, looking at what’s important to them and what they want to see changed. They are then matched with a Volunteer who supports the family on a weekly basis encouraging them to take small steps to move towards their goals. The Family Coordinator carries out regular reviews to monitor progress. Referrals are received mainly from Early Help Teams in Suffolk County Council, Schools and Children’s Centres. We continue to work closely with them and other statutory and voluntary agencies. Our organisation works with any family with a child/children aged up to 18, offering long term (up to one year) structured **Summary of the main** support and mentoring to help families move forward and **activities undertaken for** change their situations. **the public benefit in** We are committed to working with, serving and relating to all **relation to these objects** people in our community and are keen to ensure our services **(include within this** are accessible to all types of families regardless of race, religion **section the statutory** or belief, age, sexual orientation, gender or gender identity or **declaration that trustees** marital status. **have had regard to the** We are committed to not only facilitating change in people’s **guidance issued by the** circumstances, but also in how they view themselves so they **Charity Commission on** are empowered to make better choices. **public benefit)**
The following case study shows an example of how we support families: F163
Mum with two boys aged 6 and 3. Relationship with boys Dad broke down during lockdowns and Mum’s self-confidence had been undermined by this. Volunteer supported Mum to improve self-esteem through supporting her through the self-esteem course on a one-to-one basis. Support was also given with managing the boys behaviour, developing routines and improving communication with the boys Dad.
At the end of the work with the volunteer Mum’s mental wellbeing had improved by 43% and her self-esteem had moved into the healthy self-esteem range.
Mum found the most helpful thing for her was being able to talk to someone outside the immediate family situation.
## **Additional details of objectives and activities (Optional information)**
3
Nov 2020
You **may choose** to include further statements, where relevant, about:
We are very grateful for the enormous contribution made by our volunteers. They provide many hours listening, supporting and encouraging our families. Without their valuable contribution of time, commitment, enthusiasm and expertise the families would not be able to achieve the goals they had identified. In addition, we appreciate and acknowledge the financial support we have received from a range of grant funders. This has enabled us to maintain our financial viability to grow our organisation.
- policy on grantmaking;
- policy programme related investment;
- contribution made by volunteers.
## Section D Achievements and performance
Nov 2020
4
## Section D Achievements and performance
This has been a busy and challenging year for Family First with a **Summary of the main** range of changes. Our office base has moved to a new town **achievements of the** centre premises which is designed to be a hub for the **charity during the year** community offering access to a community café, toddler groups and much more. This has and continues to give us many opportunities to engage with families and increase our presence in the town. We share the office with Christians Against Poverty and The Christian Advice Service allowing us to strengthen our existing working relationship with these services. We have also seen changes in staffing with 2 Family Coordinators moving on to new roles and 2 new Coordinators joining us. Both new staff previously volunteered with us so have a good understanding of the work we do. They also bring good experience from their own work backgrounds in counselling and supporting families with neuro divergent children. We know many of our families have children and/or parents with suspected or diagnosed neuro divergencies so having this increased knowledge will be a big asset to the team. We have continued to make good links with other services and raise our profile within the town. One very positive change is the appointment of a Patron for our charity. She is a local Councillor and has a keen interest in supporting families within Ipswich. She was appointed in November 2021 and has taken a very active role including attending Trustee meetings where she provides new ideas and suggestions. We have signed up several partner churches who we work closely with. This has led to financial support with one church setting up regular monthly giving and others giving one off donations; practical support with fundraising including a venue (the already reduced cost of hire being covered by a congregation member) and access to volunteers. We are also building our knowledge of all the support our families can offer through church networks. The Top Up shops, where families can fill a bag of food for £2, have been a prime example of this. As we’ve moved into a post Covid world we are making several changes to the way we work particularly in our volunteer training. We now run an online course which can be completed at the candidates own pace as well as offering face to face sessions to allow the peer group learning that our volunteers tell us in so valuable. We’ve also introduced peer supervision alongside the 1-2-1 supervision already offered. This has been very popular. Overall, it’s been a very exciting year with lots of positive changes and a variety of plans underway for the future.
## **Section E Financial review**
Nov 2020
5
## **Brief statement of the charity’s policy on reserves**
Trustees have agreed a reserve of £9000. This represents 2 months core costs and a further month of salary costs.
**Details of any funds materially in deficit**
N/A
## **Further financial review details (Optional information)**
You **may choose** to include additional information, where relevant about:
- the charity’s principal sources of funds (including any fundraising);
- how expenditure has supported the key objectives of the charity;
- investment policy and objectives including any ethical investment policy adopted.
The main source of our funds is through successful grant applications. These include funds administered by Suffolk Community Foundation, Henry Smith, Ludlow Trust Co., National Lottery and East of England Coop
We have also raised additional resources through our own fundraising activities.
The grants awarded have enabled us to provide fixed term employment contracts for staff as well continuing to train volunteers and meet core running costs.
This has enabled us to continue to provide ongoing services and expand our organisation further to reach more people.
## **Section F Other optional information**
Future plans:
- Continue to build on links with existing partners and make new relationships
- Continue to adjust our working practices to allow us to respond on a more personal level to each family’s individual situation – this may include volunteers moving visits away from the home to, for example, a local coffee shop or community group. This is important in managing the increase in isolation and loneliness we are seeing post Covid.
- Continue to work on our recruitment and retention of volunteers. Look at offering a variety of volunteering posts, build a suite of training modules both mandatory and optional to support and encourage volunteers and increase retention. We are seeing the benefits of a career path where volunteers go on to become paid workers within the charity and we want to reward volunteers with support towards their chosen career path wherever this may be.
## **Section G Declaration**
**The trustees declare that they have approved the trustees’ report above.**
**Signed on behalf of the charity’s trustees**
**Signature(s)** _D Cordle_ **Full name(s)** Dot Cordle **Position (eg Secretary,** Chair of Trustees **Chair, etc) Date** 11/11/2022
6
Nov 2020
## **FAMILY FIRST**
## **RECEIPTS AND PAYMENTS ACCOUNTS**
# **FOR THE YEAR ENDED 21ST MARCH 2022**
**Registered Charity Number – 1166175 Address: The Orwell Centre 114 Fore Hamlet IPSWICH IP3 8AF**
**Charity number 1166175**
## **FAMILY FIRST**
## **Receipts and Payments Account**
## **for the year 22nd March 2021 to 21st March 2022**
|**Note**
**Receipts**
Donations, Legacies, Fundraising income
**1**
Grants
**2**
**Total Receipts**
**Payments**
Charitable activities - school uniform
Staf costs
**3**
Administration and Other costs
**4**
Fundraising costs
**Total Payments**
**Net incoming resources for the year**
**Cash funds b/fwd**
**Cash funds c/fwd**
**5**|**Unrestricted Restricted**
**funds**
**funds**
**£**
**£**
8,863
0
59,675
**8,863**
**59,675**
180
270
26,832
1,688
2,344
441
**2,399**
**29,356**
**6,464**
**30,319**
5,626
26,762
**12,090**
**57,081**|**Total**
**£**
8,863
59,675
**68,538**
180
27,102
4,032
441
**31,755**
**36,783**
**32,388**
**69,171**|**Last year**
**£**
2,262
18,515|
|---|---|---|---|
||||**20,777**|
||||0
35,078
2,336
135|
||||**37,549**|
||||**(16,772)**
49,160|
||||**32,388**|
## **Statement of Assets and Liabilities at 21st March 2022**
||**Unrestricted **|**Restricted**|**Total**|**Last year**|
|---|---|---|---|---|
||**funds**|**funds**|||
||**£**|**£**|**£**|**£**|
|**Cash funds**|||||
|Bank current account|**12,090**|**57,081**|**69,171**|**32,388**|
Signed on behalf of the trustees:
……………………………
……………………………
8/18/2022
**FAMILY FIRST**
**Charity number 1166175**
## **Notes to the Accounts**
## **for the year 22nd March 2021 to 21st March 2022**
## **DRAFT**
## **1) Donations, Legacies Fundraising Income**
|**Donations, Legacies Fundraising Income**|||
|---|---|---|
|Donations
Gift aid
Fundraising income|**Unrestricted**
**Restricted**
**2022**
**£**
**£**
**£**
4068
4,068
479
479
4316
4,316|**2021**
**£**
1,242
175
845|
||**8,863**
**0**
**8,863**|**2,262**|
## **2) Grants received**
|The Joseph Rank Trust
SCF/Sufolk Coronavirus Community Fund
SCF/Sufolk Coronavirus Community Fund
SCF/ Reviving Our Community Fund
The Ropes Trust
Ludlow Trust
Ludlow Trust 2022
SCF/ Maurken Fund
SCF/ Women and Girls Fund
Sufolk Community Restart Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust
SCF/ Private Funder|**Unrestricted**
**Restricted**
**2022**
**£**
**£**
**£**
0
0
0
0
180
180
10,000
10,000
10,000
10,000
2,000
2,000
1,000
1,000
370
370
2,500
2,500
2,000
2,000
10,000
10,000
2,500
2,500
944
944
10,000
10,000
2,000
2,000
5,000
5,000
1,181
1,181|**2021**
**£**
10,000
2,704
1,575
3,936
300|
|---|---|---|
||**0**
**59,675**
**59,675**|**18,515**|
## **3) Staff Costs**
|Salaries and Staf Costs
Employer pension costs
Travel costs
Phone costs|**Unrestricted**
**Restricted**
**2022**
**£**
**£**
**£**
26,269
26,269
337
337
93
88
181
177
138
315|**2021**
**£**
32,498
307
76
2,197|
|---|---|---|
||**270**
**26,832**
**27,102**|**35,078**|
**Charity num**
**FAMILY FIRST**
## **Notes to the Accounts (continued)**
## **for the year 22nd March 2021 to 21st March 2022**
## **DRAFT**
## **4) Administration and Other Costs**
|Website
Website design
Flyers/leafets/banners/publicity
Equipment - phones
Equipment - card reader + printer
Equipment - laptop
Ofce/venue hire
Training
Legal / Licences
Postage, stationery, printing
Insurance
Software
Refreshments
Gifts
Subscriptions
Accountancy / Independent examination fees
Interest charges
Sundry - PPE, volunteer expenses
Skip hire (paid from Ropes Trust grant)|**Unrestricted**
**Restricted**
**£**
**£**
60
144
750
36
175
298
599
120
55
10
91
168
55
435
191
50
5
313
237
150
90|
|---|---|
||**1,688**
**2,344**|
## **5) Restricted Funds cf 21st March 2022**
|**Restricted Funds cf 21st March 2022**
Irving Memorial Fund - 2020
The Joseph Rank Trust 2021
SCF/Sufolk Coronavirus Community Fund
SCF/Sufolk Coronavirus Community Fund
SCF/Reviving Our Community Fund
The Ropes Trust
Ludlow Trust
Ludlow Trust 2022
SCF/ Maurken Fund
SCF/ Women and Girls Fund
Sufolk Community Restart Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust
SCF/ Private Funder
Locality Budgets
Total cash and bank funrds|**Cash funds**
**Fund**
**at 21st Marc**
**income**
**2021 in the year**
**£**
**£**
10,442
9,781
2
2,601
3,936
0
180
0
10,000
0
10,000
0
2,000
0
1,000
0
370
0
2,500
0
2,000
0
10,000
0
2,500
0
944
0
10,000
0
2,000
0
5,000
0
1,181
0|
|---|---|
||**26,762**
**59,675**|
## **mber 1166175**
|**2022**
**£**
204
750
36
175
298
599
120
65
91
223
435
241
5
313
237
150
0
90
0|**2021**
**£**
60
0
156
0
0
0
0
676
91
119
424
73
0
312
0
110
2
13
300|
|---|---|
|**4,032**|**2,336**|
|**Fund**
**expenditure **
**in the year**
**£**
10,442
9,781
2
87
3,936
180
3,665
370
143
750|**Cash funds**
**at 21st Marc**
**2022**
**£**
0
0
0
2,514
0
0
6,335
10,000
2,000
1,000
0
2,500
2,000
10,000
2,500
944
10,000
2,000
5,000
1,038
(750)|**h**|
|---|---|---|
|**29,356**|**57,081**||