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2024-03-31-accounts

Trustees. Annual Report for the period Pedod start date Aprjl PérlGl erMI daté 31st March From To Reference and administration details Charity name 2024 Section A Healthwatch Hartlepool Other namos charity Is known by R•g18tsred charity number (If any) Charltrfs prlnclpal addres8 1165402 He8tthwat¢h Hartlepooj Greenbank Waldon Street Hartlepool Postcode TS24 7QS Names of th charfty tru3tO08 who manage the charity Trusts• name Olftc• {rfany) Dts8 a¢t•d If not for wh*)le Chalmian Director of Flnance Director Director Director Nam• of p•w¥on (or body) entiU•d toa nt trusts Ifan Jane Tllly Tony Raine Margaret Wrenn Jan Weedall Carol Sh8rwood 10 12 13 14 15 16 17 18 19 20 Names of th• trnste08 for the charlty. If anyi {for example, any custodlan trnst•o8) Name Datss actèd If not for wholè

Names and addre8808 of advlser8 (Optlonal lrformatlon) of adviser Namo Addres$ Name of chief 8￿Cutive or namos of senior staff momber8 (Optlonal Infomiatlon) Section B Structure, overnance and mana ement De8crlptlon of tho charl￿$ trusts Governance Framework Type of goveming document leg. trust deed, constitution How th8 charity is constituted (eg. tru51, associatioii, company) Healthwatch Hartlepool 18 a Charitable Incorporated Organisation established in 2016 and is governed according to the Govemance Framework, which is revlewed annualty. Trustee selection methods leg. appointed by, ¢lecled by} Recruitment and appointrnenl of Trustees.. The board consists of no fewer than 3 trustees and has rD maximum. The ne￿sSary quowm for the transaction of any business Is 3. Trustees are recruit8d from the local population and all have an interest in the aims and ob'ectives of Healthwatch Hartle ol CIO. Addltlon•l governanc8188ue8 (Optional infomiation) You may choose to include additional information, where rèlavant. about: Healthwatch Hartlepool has developed an induction programm8 usiw its own material, malerial & resources frorn both Healthwatch England & Hartlepool Borough Council plus materiallguidan¢e from the Charity Commission. AJI Trustees are additionally èncouraged to attend extemal urses, which ar8 relevant to their role. poli¢i98 and procedures adopted for the induction and training of trustees., the charlty's organisational structure and any wider network wlth which charity works., relationshlp with any related Risk Man8g8ment- During the year the Trustees met predomlnantly monthly. The m88tings considered all aspects of service delivery. complaints and rlsk management These m88tings enable the Trustees to identify any rlsks to which the Charity may be exposed and put in place measures to mitigate those risks. Throughout the year regular updates were provided to Board members by our Chief Executive. trustees, consideration of major risks and the system and Pro￿dureS to manage them. Organisational Structure- HealttTrwatth Hartlepool is an autonomous body. The Trustees make strategic decisions about the organisatlon and the day-to4ay operating model is delegated to tPÈ Chief Executive. The Chièf Executive is rèsponsible for ensuring the aims and objectives of the organisation are met. The board in the main meets monthly to consider reports & updates from the Chief Executlva 8fKI Iwo of the Trustees are also members of our Volunteer Steering Group. Trt8 Volunteer Steeflng Group (VSG) is responsible for monitoring the delivery of ow Annual Work Programm8.

Section C Ob ectives and activities Establistr￿d under the Health and Social Care Act 2012. the requirements set out in the legislation mean Healthwatch Hartlepool will be expected to.. Obtsin the vlews of the wder community about their needs for 8nd experience of local h8alth and social care services and make thos8 views known to those involved in the commissioning. provlsion and 5crutlny of health and social care services. Promote and support the inw)Ivement of a dFv&rse rang8 of people in the monitoring, commissionlng and provision of local health and soclal care services through membership of residents and seNlce user groups. Make reports and recommèndatlons about how those servlc8S could or should be improved. o Provide infomiation to the public r8garding a￿ssing health and social care services also ensurlng they are aware of the relevant choices available to thém. Represent the views of the whole communlty. patients and seNice users on the Health & Wèllbeing Board and the Intsgrated Care Board Pace sub-committe8 for Harvepool. Make the vlews and experrensxs of the broad range of people and communities known to Healthwatch England helping that tody carry out its Tole 8s national champion. Make recommendations to Healthwatch England regarding any speclal revigws or investigations deemed neoessary to be carTied out by the Care Quality Commission {CQC) or, if the Circumstan￿ justify It, go direct to the CQC wlth such recomm8ndations, Summary of tho obhcts of tho charity set out In hs govornlng document All functions must be delivered in line with the Care Act 2014 and associated guidance in resp8¢t of Saf8guarding.

In all that Healthwatch does its TnBtees have complete regard for Ihe Charity Commission's public b8nefit guidance when 8x8r¢ising their powers or duties. An Annual Report is pr(xluced articufating how thi$ obligation is met, as well as monttoring the delivery of services c#)mmlssloned by Hartlepool Borough Council. Full details of this Annual Report are avallable on the Healthwatch Hartlepool w8bsrte www.healthwatchhartle ool.co.uk "Healtlnvatch Hartlepool has been •stabllshed In a way that is Inclusive and enables involvement from all areas of the local community. We wlsh to Invofve those who are seldom heard." Summary of tho maln activities undertaken for th• public benefit In relatlon to th•8e objects (Includo wlthln thls soctlon thè statutory declaration thal trustees have had regard to the guidanco issuod by th8 Charity Commlsslon on public benefft) Healthwatch Hartlepool is the umbrella organisatlon vthlch brings together existlng and new consultation groups, n8lworks, organisations and individuals in Hartlepool to enable them to have 8 volce In Improvlng health and soctal care servrces. Healthwatch Hartlepool dogs this by working In a ¢ollatorative and nduslve way across Hartlepool taking account of the rich diversity of the people of Hart￿pool and their ￿ed6. Addltlonal dgtails of obJocllvo8 and 8ctlvltle8 {Optlonal Inforniatlon) There is no fomial 'membership' of Healthwatch HarU8pool as it 8xist$ as a volunt8er led. open nelwork thal can be accessed by: a) Individuals - anyone living in, or re¢eMng health and 80¢ial care serVI￿S in the Borough of Harttepool You may choose to include further statements, whe relevant, about.. policy on grant making., policy progr8mme related Investment; contrfbutlon made by volunteers. b) Groups - any voluntarylcommunty group or business organisation which op8rates in the Borough of Hartfepool Healthwatch Hartlepool VAII maintain a database of people who have expressed an interest in being involv&J In d8V81oplng and supporting Heallhwalch H8rt18pooI. Heatthwatch Hartlepool will aim to make use of existing Consultation groups. neknrks and organlsations in Hartlepool to enable them to have a voice in improvlng health and social care services. When necessary Healthwatch H8rtlepool will eslabllsh new consultation groups. ne￿orkS and organisations in Hartlepool to enable them to have a voice in improving health and social car8 s8rvi¢es.

Section D Achievements and performance Summary of th• main achlevomonts of the charlty during the year During 202312024 we remain8d extremely acllvè and remaired operatlng ur)d8r the very strict Cowd19 safety restrlctions bLrt still undertook 8 wide range of a¢tiviti85. Bèlow are som8 of our maln pieces of work and achievements albeit more infomatlon is available in our published Annual Report. which is on our webstte wMv.h8althwalchhartle ol.co.uk Enter and Vlew This year, we made 2 Enter and View visits. Wè mad8 9 recommendations or actions as a result of this acuvty. for ￿$1¢ ¥￿ty0¥ did o• • crifton Hou R8sldenOal Car8 Home To galhorleadbaGk fr(n r¢8id8nls aTrY famlty M￿nbS c thar imp￿$10￿$ ol care pro￿￿On Ond Ih18 hB8 eVd¥￿ sfnce Ihe co￿￿ pandemicto galn In￿ght Inb) th ¢tyto day prwon ofcare oTr the spbsnc$ukwtfor retsidents Jmng wlth d￿en￿8 the 8oM¢e was found io be very g>od albdt the homedecorakn $ho￿d be improvod. ertln Ma Care Centre To gather feedb8&k from re8(dts and famity m•ntws crf th￿r Impr￿F￿nS ol￿re provlded sln ¢Jp•%r¥ In 2022 te a r8mwJth 8 raroja of r¥L>)mmendalons retal1￿ on our websft8: vA¥w.hè81thwat¢hharUepwl.co.uk Th8Se jduded the wmm8n¢lng el staff for thè 0￿1 518ndard cli*re & demenos tralnlrKJ ts pl￿ted at a mtn Heatthw8tch Hartlepool is ￿presented on the Hartlepool Health and Wellbeing Board by Christopher Akers-Bel¢her- Chief Executive and Margaret Wrenn - Chair Volunt8er steering Group. During 2023124 our repr6sentatives have effectively carried out their role by pr8senting our reports & findings. participating in the review of the tobvn's phamiaceutical needs ass8ssment. assisting with the review of th8 He81th & Wellbeing Strategy, promoting the need for ambitious targets around the health checks and health plans required by residents livlng with autism or a Leaming Disability. Healthwatch Hartlepool Is represented on trte Tees Valley Area Integrated Care Partnership and the North East & North Cumbria (NENC) Haruepool Integrated Care Board (ICB) Place sutFcommittee by Christopher Akers-Belcher- Chief Executive. Our Chief executrve also holds a place on the North East & North Cumbria (NENC) Integrated Care Board {ICB), the ICB'S Patient vol￿ committee, Quality & Safety committee & Systém Quality Group. We collaborated with other HealthvMt¢h's to ensure th8 exp8riences of people in Hartlepool can influence decislons made about services at North East and North Cumbria {NENC) Integrated ca￿ System (ICS) lev81. ThFS year we've worked with Healthwatch's across the Tees Valley & wider reglon to achieve.. Improved planning processes for families who care for an adult with a leaming disability - The Tees Valley Healthwatch Network provld8d insight to the NENC ICB, to give them a greater understanding of the needs of people with a laarning dlsability, aged 40+ 80 they can improv8 the plannin process when families can no longer Support their famlty

member to stay at home. We 8$ked professlonals, carers and those ttr care for what is important to them, and what support th8y need to live a happy and heatthy lrfe. Improved access to dentrstry servlces by carying Out 3 stand-alon8 actMt16S: Sought people's fe8dback about their experience after aclxsing treatment funded through thé ICB'S addittonal investment for additional sessions at some dental practices to improve access. Contacted all dentsl practices in the region to understand what people wer6 being told when trying to acc8s8 NHS t￿atMentS through a 'myslery shopper. exercisè. Survey of the general p¢Jpulatron 8cross the North East and North Cumbr18 to gather thelr experiences of dentistry in 2023. Cfver 3500 responses wgre receivéd An understanding of health literacy related barriers lo rasearch - We held focus group locally to discuss If participants had previously been involved In research. what their pref8rred channefs for accessing heatthcare infomation v￿re, and idenlfy barriers to future research opportunities. PartiC4pants' resFonses varied. with som8 showing keen Int8r8St in future research engagement and others highlighting barriers Ilk8 Ilmited awareness or understandlng. prefe￿ed meth¢)ds for disseminating future research opportun1￿8 were both email and fac&to-face interactions. Worked across the North East & North Cumbria to review the ICB'S Involvement Strategy- Th8 Healthwatch Network asked local Healthwatch to com8 forward from all 4 Integrated Care Partnership (ICP) areas to attempt to achiev8 a Tural and urban g80graphical spread. They were asked to speak to community volunteers, stsff, and Board Members andlor lo deliver 8 fo¢us group from one of the follovring seldom heard communities - Young people. Deavdeafened, LGBTQ+ and Asianlethnic min¢rities. Improving Discharge from Hospifal Last year- We published flndings of the 8xperiences the public shared wth us about Dlscharge from hospital. Thanks to this inslghc the North Tees & Hartlepool NHS Foundation Trust has responded favourably and produced a detailed action plan based on our reGommendations following our report being shared and discussed more widely with internal staff and extemal stakeholders within Hartlepool Borough Council. We must thank Stephen Thomas. our Deveiopment Officer. for his hard work collating and delivering the infomiation in this particular projecl. What dlffèr8n¢X did thls make? Progress has been made by the Trust agalnst th8 recommendations in the prevlous ￿pOrt We published and there has been a positlvg impact on many aspects of the patiént discharge experience and subsequent care and support. The Trust is addr8ssing the ongolng con¢erns identified in the re(>Jmm8ndation r8vlew tsble contained within the Executive Summary of our latest report is available on our Y￿bSite vw.healtwatchhart18 ool.co.uk "Thank you forgiving us tho oppc¥tunlty to comment on the dlschar lindin . North Tees and H8rt1e NHS Foundatlon Tmst strives

to provide excellent cats and Serv￿8$ topatients. We recognlse thal &upportlve and apwopriate hospital discharge serrfices 8Tr W"tal and we are committed to ensunng thatpatients, experiences and subsequent recupar81ion opportunlties 8re m8ximis8d. We are verypleasad thatyou have observed the progress made by the Trust against the recommendations in th8 2023 report andthat this has had a posttlve impact on many aspeds of the patient dlschwga experienGe and subsequent cara and support. We are committ8d to progressing/bu￿din9 on the recommendat￿nS from M8fGh 2023 report and this current report and will ensure that an agreed action plan is fomyulat8d/8hared Mdely acmss the Tru. Progress against it ￿1} be monitored through the appropriate governance strudures andsystem forums. We would lik6 HeafthW8tch to conslder the enclosed response on behaff of the Trusl. A K)r8 detailed action plan will follow once shared and discussed more (181y with internal staff and as appropnate with external stake1k￿erS thln Hartlepool Bomugh Council On behalf of myseM8nd the clinical teams can I th8nkyou for bnnging fonvard the patients, voKe 8nd supporting the developments of seNl¢es to patignts through thwr dlscharge proGe&g. We look fornard to continulng to work thiy with you in the futur&." Mr N Atkln8on- Managing Director Creating 8mp8thy- Healthwatch Hartlepool continues to support the 'Lived Experienc8. Forum. The meetings cpture a group of individuals wlth lived 8xp8rieno and organisatlons that are deemed integral lo shaping the fLrture of seTvlces in Hartlepool. The Forum h8s championed th8 Cowproduction & the 8Ctive involv8ment of people with lived experience of mental illness (including carerslfamilies) in tha transfomiation of Cornmunty Based Mental Health services across Hartlepool arKJ the wder Tees Valley. It is wldÈly accepted that such involvement in the design of services has been shown to empower service users, inrns8 the quality and afficiency of servic8s and improve dinical outcome. Gettlng Services to involv8 the public - Healthwatch Hartlepool is represented on th8 Goveming Body of North Tees & Hartlepool Foundation Trust. Through our work representing thè views of the public Ihe Trust has approached He8lthwat¢h Hartlewol to undertake furlher nsuttation in the community. particularly wlth the seldom heard. around the Hospital Group Partr￿rShiP agreement betwe8n North Tees & Hartlepwl NHS Foundation Trust and South Tees Hospitals NHS Foundalion Trust. Our consultstlon will be wllaborative wlth all Tees Valley Healthw8tch, Healthwatch County Durham & Healthwatch North Yorkshire. We will proactively seek fe8dback & involve people in the development of the clinical boards withln the two Twsts l.e. (Surg8ry & an8estheti¢s}, Urgent & Emergency Car6. Medicine. Women'slchildren & Young People's Services and Community Services. Improving Car6 over timo- Ovèr the years H6althwatch Hart￿pOOl has b8en raising the issue of GP Access and highlighting the problèms some residents experi8nce. Healthwatch Haruepool published a GP Access report in March 2022. outlining key headline a￿a$ for improvement which was shared and fomially acknowtedged by the ICB In June 2022. Whilst many of the key themes were 8lready identrfied by the IC8 and natlonalty by NHS England. the ICB valued the report from Healthwatch and has used the recommendations to ensur8 a continued focus on the work lo deliver Improved access for our communlty. More recently Heathwatch Hartlepool published a resource for the publlc ShOw￿S1n9 our'Top rips. for accesslng your GP Practice. This resourc8 is available to download from our website www.healthwat¢hhartle ol.co.uk.

Helping residents with the best advice - Healthwatch Hartlepool partnered with the G.P. Federation Hartlepool & Stockton Health (HASH), the North East Ambulance Service. the Community Phamiacy T8es Valley Hartlepool Foundation Trust and HartleFK)ol Borough Council to showcase a number of topics ldentff￿d within our work Programme. The first event was a foll¢)WHon to our work surrounding Prlmary Care Access 8nd was led by Fiona Adamson Chief Executiv6 of Hartlepool & Stockton Health (HASH). We had guest speakers too from the Noth East Ambulance Sèrvice and tho Communty Phannacy. Tees Valley. Over 70 people attended our 8vent and received the most up to date infomiation surrourKling the circumstances where access should be via s8lf-care. your GP. , phamiaw. NHS 111. Urgent Care and Acddent & Emergency. The event was complemented by 8 muttttude of stall holders all providing attendees wrth the advice & guidance they provide from their service areas. As well as supporting other services over the year such as 'Dementia' we again held our annual ￿lebration of Worfd Mental Health day in October. Throughout the year we also held our weekly surgeries for Advlce & Guidance at the Central Hub and now also collaborate on a monthly basls with Hartlepool Carers by prowding a similar servl¢e at North T48es HospFtal. "Communlty Phamiacy Tees VaJl&y has been welcomed toioin the Healthwatch Hartlepool team to dlstn'bute useful infomiation about lo¢al phamiaGy services throughout the year In the fomi of (x>nferentss and coffe8 rnomings. We have found this a veryposftme expenence and a great opportunily to off&r guidance and support to those who need healthcare access in Hartlepool along wilh 811obwng us to receNe on the gmund, feedb8Gk from those who use pham7acy services In the hope w8 can gNe the optimal patient expenence and best heafthcare outcome. The 'What to do When You Feel Unwell, evenl was an excellent production ofprim8ry Care sernces showcawng what Is av8ilable locally and nationally in SUp￿ting a heaKhc8re journey but also gave explanations into why there are Sometimes delays in acc8&9ing a seThlce and the many pressuTrs ansing. We hope to continue toioin Healthwatch Hartlepool and thank you for invltès we have received so far.. Jane Harvey - Servlce ImplementatK)n & Peer Support Manager Community Pharniacy. Tees Valley Our vlrtual coffe8 momings continue to be successful and realty help with those SLJfferlng v￿th anxi8ty attending face-to-face meetings. Our 2023124 guest speakers at virtual coff68 momings were varied and included: Aprll- John Blenkinsopp - North Tees and Hartlepool Hospital Trust- Patrent Engagement Activity May- Claire Roblnson- Hartlepool Borough Council- Public Health Update June- Jane Harvey- Community Phamiacy Tees V8118y- Local Pharmacy Updat8 July- Hannah Robertson (The Brrdge} and Jannette McGulre (North Tees and H8rtlepool Hospital Trust}- DeM￿lia Semces in Hartlgpool September- Jan Hollis- Hartlepool Car8rs- Carer update October- Julie Sinclair- North Tees and Hartlepool Hospital Trust- Cancer Servic8s and Support November- Sue Ewiwon - Peopl8 First- Local Advocacy Service UwJ8te December- Gary Greenman- North Te8s and Hartlepool Trust- Hospital Podiaty Services January- Jullan Penton- Harllepower- VCS and communlty TranSf0m￿tIon u ates

F8bruary- Kelly Thom80n - North Tees and Hartlepool Hospltal Trust- Domestic Violence Project March- Jan8 Harvey- Community Phamjacy Tees Valley~ Local Pharmacy- charKJes and service developments We're supported by a team of am8zing volunteers who ar8 at the heart of what we do - Thanks to their efforts in the ￿mMunIty, We'￿ able to understand what Is working and what needs improving. Th￿ year our voluntèers: . Supported our Patient & Public Engagement a¢tiv . Promoted Healthwatch Hartlepool in the community and what we have to offer . Collected experi8nces and supported the population to share thelr views . Carried out 'enter and view. vlsrts to Residential Care Homes to help them Improve . Undertook training on Safeguarding & supported the induction of new volunteers Section E Financial review

Brlef statement of tho charlty's policy on re80Th08 P&r our Annual Report H68lthwatch Hartbpool holds reser4es in respect of liabilities arKI in r68pect of any future redundancy costs. Deta518 of any fund8 matèrlally In defictt NIA Further flnanclal rovlw dotalls (Optional Infomiation) You may ch008e to Includ& additional information, where relevant about: the charity's principal sources of funds (including any fundraislng): how expenditure has supported the key objethas of the charity., investment pollcy and objectives including any ethical investment policy adopted. Healthwatch Hartlepool is solely funded by Hartlewol Borough Coundl as a commissioned Se￿ICe to deliv8r Local Healthwatch in accordance with the statutory requirements laid out in the Health & Social Car8 Act 2012. From time to time. we do undertake additional. commissioned. Consultation pleces of work if they fft in with our strat8glc obiectlves and published work programme. All monies have been directed to achieve our strategic objectives within the specification of our contract with Hartlepool Borough Council and articulated in our Goveman¢e Framework. At th8 present tlme w8 do not hold an investment policy due to the nature of ourwork. Section F Other optional information A message frorn our Chalmian Jane Tllly: "It has been an axtremely busy year for us all at Healthwatch Hartlepool. l firmly believe we have successfully delivered our ststutory duties as well as bullding on our work with the North East & North Cumbr18 (NENC) Integrate(I ca￿ Board (ICB). We hav8 undertak8n some very rneaningful work across the Integrated Care Systern and this has been recognised regionally as of great benefit. Once again. we have continued to eng8ge with residents and our volunteer steering group digitally. Leaming throughout the year has confirmed our belief that communication is key and this has been confim78d when w8 published our review6d 'Dlscharg8' report in r9spect of North Tees & Hartlep¢)ol NHS Foundatlon Trust. We conducted more work Covering Ent8r & Vlew actiwty a¢ross a number of Nursing & Residential care homes and held a town wide awareness raising 8vents promoting access to Acute Care, Primary Car8 and Ambulance services. on￿ again, our sincere thanks to North Te&s & Hartlepool NHS Foundation Trust, Hartlepool & Stockton Health (HASH) and Hartlepool Countsl's Public Health team for worklng collaboratively wlth us in infoming residents what S8rvices are availablè ocross the town. We again actrv61y celebrated 'World Mental Health. day by collaborating with a host of partners through sorne very successful engagements. March 24 also saw us launch our new Healthwat¢h Hartlepool resource for G.P. Access, which has been very wèll rgcelv8d by both our partners and thè wider publi¢. This is a great Sourcè of Infomiation for sign posting resrdents to relevant services. Th& Volunteer Steering Group remained actlve utilislng monthly face to face meetlngs in addition to online rneelings lo cary out prodiglous amounts of work and increas8 their own leaming by welcoming guest speakers across the spectrum of Health & Social Care. I must thank all the Board members who give their Ilme unstintingty and are always there to ￿1p vthen needed. My sincer8 thanks also go to our Chief Exeortive Christopher and staff team whose roles have had to adapt to the new way of working in r8spect of th8 Integrated Care 808rd, but they have certainty risen to the Challenge 10

Section G Declaration The trustees declare that they have approved the Irusts88' report above. Slgnod on behalf of tho charlty's trustees Signatur0(8} Full name(s) Posftlon (gg Secretary otc.) Jane Ttlly ony Raine Chairman Director of Finance 26th September 2024 11

CHARIIY COMM15510N FOR ENGiAND ANO WALE5 Healthwatch Hartl•pool 1165402 Recei ts and ments accounts CC16a For tho ￿rfod fron7 1st 12023 To 31st March 2024 Section A Receipts and payments Unrestrlcted fvnd¥ Restr•ctad funds iothè m￿rg￿l £ to thg ngarth£ Endowm• funds toth• naar••te T¢)tal funds L••i >Yar ioth• wire￿£ to thg Th￿reSt£ A1 R•¢el comrni5si0￿d so￿¢•[1DM HartlepMI Bo COu￿N Other h¢om&-Consvlt8Oonsll IntemEt from &8nk 121.958 121.9 738 lo ross Income or AR) 184920 165,920 nw8 es. 104920 A3Pa ents OpBrational C*J518 Sldffin Costs Premises. Room Nr¥ aThl hon• 122.149 7?70 1a149 7,370 Sub total 151487 152.487 A4 A88•t and Inv••tment Sub tst41 152,487 152,487 Net of reMlpts/{peyments) A5 Transfers bètwrnen funds A6 Cash funds Ip¥t year •nd Cash funds this year end 13A33 13,433 S7.317 13,433 13N33 57J1 CCXX R1 acLwrts ISSI 0610112025

Section B Statement of assets and liabilities at the end of the period Unrestrict•d fibnds Restrict•d fund# Endowmgnt fvnd5 Categories Detalls B1 Cash fund$ ashai Bank $7.317 Tol•l cosh funds 57,317 a¢￿￿￿81) P.4re8Bi8nl Error Unr•8tri¢t•d funds noar8$t£ OK End¢)wment funds R¥strl¢t•d tunds to n•arnst£ Detslls NIA to riBarestÉ Fund towhl¢h ¢wr¢ré value al Detslls WA Fund to whl¢h •Sg•t Wo CuMniv￿￿1 •1 Detalls WA Costloptsonal) B4 Assets reL71n￿ for th• charitys own us• F￿d to*thleh relatOS rtd du• lon81 Detalls NIA B5 Liabllltles Slgned by one or trustees on beham of au the trust S$Jr￿￿Te Print Namg Date of Jane Till thLx)y R81no CW R2 8rxxunts ISSI oe401r2025

CHARITY COMMISSION FOR ENGLAND AND WALES Independent examlner's report on the accounts Section A Independent Examiner's Report Report to the trusteesl members of Ch*rity Healthwatch Hartlepool CIO On accounts for the year onded 31st March 2024 Charlty no (If any) 1165402 Set out on pagos Irernember .?.J," numbeFE Respectlve The charity's trust88s are responsible for the preparation of the accounts in responsibllities of accordance the requiremenls of the Ch8rities Act 2011 (Ihe Act"). trustogs and examlnor Th8 charity's trustees consider that an audil is not requlr8d for this year under section 144 of the Act and that an independent examination is needed. It is my responsibility to- examine the accounts under section 145 of th8 Charities Act, to follow the appllcable Directions given by th8 Charity Commission (under section 145(5){bl of the Act, and to stste whether particular matters have com8 to my attention Basls of independènt My examlnation was carried out in accordan￿ with general Directions given examlnor's statsment by the Charity Commission. An 8xamination includes a review of the accounting records kept by the charty and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts. and seeking explanations from the trustees conceming any such matters. The prO￿dUr&S undertaken do rK)t provide all the evidence that would be required in an audit. and onsequenlly no opinion is given as to whether the accounts present a 'true and fair, view and the report is limited to those matters set out in the statèment below. Independent In connection wlth my examination, no material matters have com8 to my examlnerfs statement attention (other than that disclosed below ') whith giv8s me cause to believe that in, any material resp8Ct- accounting records were not kept in accordance with section 130 of the Charities Act or the accounts do not accord with the accounting records I have no concerns and have come across no other matters in connection with the examination to which attention shoulé be drawn in order to enable proper understanding of the accounts to be reached. Please delet8 tha words In the brackat$ if th8y do not apply. Signed: Dats: 61h January 2025 Nam•: MrsLJ ckson Relevant professlonal qualifi¢ationls) or body (if any): -Jné'S IER May 2019

Addre88: 117 Stoddon Road Hartlepool TS25 1SJ Section B Disclosure Only complete if the examiner needs to highlight matters of concem (see CC32. Independent examination of charity accounts". directions and guidance for examinèrs . Give here brlof dotails of any items Ihat the examiner wlshos to disclose. IER May 2019