2022-03-31-accounts - Healthwatch Hartlepool

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mes	ofthe charity tru	ofthe charity tru	stees who manage t	he charity
	Trustee name		Office (ifany)	Dates acted ifnot ear	for whole	Name ofperson (or body) entitled to a oint trustee ifan
	Jane Tilly		Chairman
	Tony Raine		Director of Finance
	Margaret	Wrenn	Director
	Jan Weedall		Director
	Carol Sherwood		Director
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	Names ofthe trustees for the charity,			ifany, (for example,	any custodian		trustees)
	Name			Dates acted if	not for whole		ear

		Names and addresses ofadvisers (Optional information)	Names and addresses ofadvisers (Optional information)
T	e	ofadviser Name	Address
Name		ofchief executive or names ofsenior staff members (Optional information)
		~ s	~ ~
	Description ofthe charity's trusts
		Type ofgoverning document	Governance Framework
		(eg. trust deed. constitution)
		t.t t d Healthwatch Hartlepool is a Charitable Incorporated Organisation How the charity is constituted (eg t ust essorjatjoncon+n}established in2016and isgovernedaccording to theGovernance Framework, which is reviewed annually.
		Trustee selection methods (eg. appointed by, elected by)	Recruitment and appointment ofTrustees: The board consists of no fewer than 3trustees and has no maximum. The necessary quorum for the transaction ofany business is 3.Trustees are
			recruited from the local population and all have an interest in the aims	and
			ob ectives of Healthwatch Hartle ool.
	Additional governance issues (Optional information)
	You may choose to include additional information, where relevant, about:		Healthwatch Hartlepool has developed an induction programme using own material, material 8 resources from both Healthwatch England 8 Hartlepool Borough Council plus material/guidance from the Charity	its
	~	policies and procedures adopted for the induction and	Commission. All Trustees are additionally encouraged to attend external courses, which are relevant to their role.
	~	training oftrustees; the charity's organisational	Risk Management —During the year the Trustees met monthly when possible and safe to do so given we were still within the high-risk period of
		structure and any wider	the Covid19 pandemic. The meetings considered all aspects ofservice
		network with which the charity	delivery, complaints and risk management. These meetings enable the
		works;	Trustees to identify any risks to which the Charity may be exposed and put
	~	relationship with any related parties;	in place measures to mitigate those risks. Throughout the year weekly sometimes monthly updates were provided to Board members by our Chief Executive.	or
	~	trustees' consideration of
		major risks and the system	Organisational Structure —Healthwatch Hartlepool is an autonomous
		and procedures to manage	body. The Trustees make strategic decisions about the organisation and
		them.	the day-to-day operating model is delegated to the Chief Executive. The
			Chief Executive is responsible for ensuring the aims and objectives of	the
			organisation are met. The board in the main meets monthly to consider
			reports &updates from the Chief Executive and the two Trustees that	also
			are members ofour Volunteer Steering Group.

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Summary ofthe main achievements ofthe charity during the year	~Durin 2021/2022 we remained active and remained operating under very strict Covid19 safety restrictions undertook awide range of activities. Below are some ofour main pieces ofwork and
	achievements albeit more information is available in our published
	Annual Report, which is on our website
	www. healthwatchhartle ool.co.uk
	Transforming Community Mental Health Services
	Healthwatch Hartlepool embarked on a collaborative piece ofwork with
	their Tees Valley LHW neighbours to help Tees, Esk 8 Wear Valley
	Mental Health Trust transform the offer around Community Mental Health
	services. Our report provided an insight into what matters most to the
	people ofthe Tees Valley in terms of mental health support in the
	community. The Tees Valley Healthwatch Network engaged over 900
	people, including seldom heard groups, who all have a vested interest	in
	an effective mental health offering. Many ofthe respondents in our
	engagement exercise had received help or support in the past from a
	wide range of practitioners, offering a wide array of support mechanisms.
	61%of people we heard from told us the support they had been offered
	did help them.
	The demographics ofthose sharing their experiences through our
	survey and attention to those areas of our communities which are
	often 'seldom heard' through our focus groups, created a well-rounded
	and diverse foundation for the report. Throughout the published
	report on http: //www. healthwatchhartlepool. co.uk/ you will find
	common themes, with the following areas cited by members ofthe
	public within the Tees Valley region as the most important factors for
	an enhanced mental health community-based offer:
	~ Better communication to the public ofwhat is available in terms of
	wellbeing support.
	~ Awareness raising in communities to reduce the stigma of mental
	health.
	~ Easier access through local community venues or supporting
	transport needs.
	~ Greater accessibility for those who face physical and mental health
	challenges.
	~ Provision of more creative activity, exercise, and social activity groups.
	~ Shorter waiting lists.
	~ Longer therapy pathways —for example more than 6sessions.
	~ Greater exploration oftherapies rather than medication.
	~ More empathy, understanding, respect and awareness of mental
	health conditions.
	~ Supporting those who have caring responsibilities, to attend wellbeing
	sessions themselves:
	care for the carer.
	The focus and desire to improve services and create a mental health
	offering effective for all was very much welcomed by those we
	engaged with. The survey upon which our report was built, was co-

example ofcollaborative working that delivered real improved outcomes
for local people, and the contribution from Healthwatch Hartlepool was much appreciated. "
Jill Harrison: Director ofAdults and Community Based Services
Experiences of Dental Care Services
Thanks to people sharing their experience ofaccessing NHS Dentistry
with us over the last year, we' ve helped inform the Chief Dental Officer of
the problems encountered and had our voice heard in Westminster.
The COVID-19 crisis has affected many areas ofthe NHS. One
significant issue that local people raised was about access to dental care.
Data from the Department of Health, highlighted that almost 1,000
dentists working in 2,500 roles across England and Wales left
the NHS last year (source: BBCNews, January 2022
https://www. bbc.co.uk/news/uk-59874320). This was having an adverse
impact on members ofthe public being able to see a local dentist for both
regular check-ups and where emergency treatment was needed.
Not only had this been frustrating, but many people had been left in pain
or discomfort as a result. Some Individuals had been offered the option of
having private treatment, but this was not affordable for many. Without
Improved access to NHS dental care, not only do people risk facing
greater dental problems in the future, but it also puts pressure on
overstretched hospitals and GPs. Untreated dental problems can lead to
pain, infection and the exacerbation ofother health conditions such as
heart and lung disease and stroke. This national picture was echoed in
the North East of England, and Healthwatch Hartlepool had seen a
significant increase in people's concerns around seeing a dentist.
Throughout 2021 eight local Healthwatch (LHW) organisations in the
North East reported that accessing NHS dental services was very
difficult, whether registering with an NHS dentist, getting treatment or
even getting treatment at a dental hospital. It also appeared that, even
prior to Covid, NHS dentists were only funded to cover 50%ofthe
population. With the need to now have lull time in the consulting
room between patients due to Covid safe guidelines there was no longer
the capacity within the system to meet this target, let alone deal with the
backlog ofappointments that didn't go ahead due to the lockdown. Eight
LHW teams from the North East and North Cumbria Healthwatch
Network agreed to undertake ajoint project to understand the
concerns oftheir respective local communities. Participating across the
North East and North Cumbria Network were the Healthwatch Teams of
Darlington, Gateshead, Hartlepool, Newcastle, North Tyneside,
Northumberland, South Tees 8 Stockton.
74% of people we heard from found it difficult to find an NHS Dentist.
The aim ofour study was to determine whether accessing NHS dental
services was being raised by a small number of people having a problem
or whether it is a more widespread issue. A total of795 people took part
in our surveys, so we knew it was a widespread issue.
We then used our findings to:
~ Influence the North East and North Cumbria Integrated Care System
(NE8 NC ICS), local
service providers, and NHS England to improve access to NHS dentistry.
~ Inform the national picture through sharing our findings with
Healthwatch England who
are calling for reform ofthe NHS dental contract alongside the British
Dental Association
BDA .

on beh	alf o	fthe charity's trustee	s
		Signature(s)
		Full name(s)	Jane Tilly		Tony Raine
Position	(eg	Secretary etc.)
			Chairman		Director of Finance
		Date		24'" November	2022

	~	s		i	i	~	~ ~		~ ~	~		~ ~
								Unrestricted		Restricted			Endowment
		Categories		Details				funds			funds		funds
								to nearest R		to	nearest R		to nearest	S
81 Cash funds				Cash at Bank					59,979
						Total cash funds			59,979
					(agree balances with		receipts and payments
							account(s))	Agreement	Error	GK			OK
								Unrestricted		Restricted			Endowment
								funds			funds		funds
				Details				to nearest R		to	nearest R		to nearest	F.
82 Other		monetary assets		N/A
				Details				Fund to which asset belon s		Cost		(optional)	Current value o tional
83Investment			assets	N/A
				Details				Fund to which asset belon s		Cost		(optional)	Current value o tional
84Assets retained for the				N/A
charity's		own	use
								Fund to	which	Amount due			When due
				Details				Iiabili	relates		o	tional	o tional
85Liabilities				N/A
Signed behalf	by one or two trustees on ofall the trustees					Signature			Print	Name			Date of a raval
									Jane	Till
									Anthony	Raine

O CHARITY COMMISSION FOR ENGLANp ANp WAI ES	O CHARITY COMMISSION FOR ENGLANp ANp WAI ES	O CHARITY COMMISSION FOR ENGLANp ANp WAI ES	O CHARITY COMMISSION FOR ENGLANp ANp WAI ES	O CHARITY COMMISSION FOR ENGLANp ANp WAI ES		Healthwatch Hartlepool Recei ts and	Healthwatch Hartlepool Recei ts and	Healthwatch Hartlepool Recei ts and	a	1165402 ments accounts	1165402 ments accounts		CC16a
						For	the period from	1stApril 2021		To	31st March 2022
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						Unrestricted funds		Restricted funds		Endowment funds	Total	funds	Last year
						to the	nearest R	to the nearest	r.	to the nearest 6	to the nearest r.		to the nearest r.
A1 Recei ts
Commissioned service from							116,150					116,150	66,622
Haitlepool Borough Council
Other Income - Consultations/Grant							15,381					15,381
Interest from Bank
u tota	ross	/ncome		or
				AR)			131,540					131,540	66,622
sset an	investment sa			es,
see table .
		u	to a
	Total receipts						131,540					131,540	66,622
A3 Pa ments
Operational Costs							10,762					10,762
Staffing Costs							114,666					114,666
Premises, Room hire and telephone							12,755					12,755
		Sub	total				138,183					138,183
A4 Asset and	investment
		Sub		total
	Total	payments					138,183					138,183
Net ofreceiptsl(payments)							6,643					6,643	66,622
A5 Transfers	between	funds
A6 Cash funds last year end
Cash funds this year				end			6,643					6,643	66,622

				~	~	~ ~		~ ~	~		~	~
							Unrestricted		Restricted				Endowment
	Categories			Details			funds			funds			funds
							to nearest R		to	nearest R			to nearest R
B1Cash	funds			Cash at Bank				59,979
					Total cash funds			59,979
				(agree balances with		receipts and payments
						account(s))	Agreement	Error	GK				QK
							Unrestricted		Restricted				Endowment
							funds			funds			funds
				Details			to nearest R		to	nearest R			to nearest R
B2Other	monetary assets			N/A
				Details			Fund to which asset belon s		Cost		(optional)		Current value o tional
B3Investment		assets		N/A
				Details			Fund to which asset belon s		Cost		(optional)		Current value o tional
B4Assets retained for			the	N/A
charity's	own	use
							Fund to	which	Amount			due	When due
				Details			liabili	relates		o	tional		o tional
B5Liabilities				N/A
Signed by one or two trustees behalf of all the trustees			on		Signature			Print	Name				Date of a roval
								Jane	Till
								Anthony	Raine