## |mes|ofthe charity tru|ofthe charity tru|stees who manage t|he charity||||| |---|---|---|---|---|---|---|---|---| ||Trustee name||Office (ifany)|Dates acted ifnot
ear|for whole|Name ofperson (or body) entitled
to a
oint trustee
ifan||| ||Jane Tilly||Chairman|||||| ||Tony Raine||Director of Finance|||||| ||Margaret|Wrenn|Director|||||| ||Jan Weedall||Director|||||| ||Carol Sherwood||Director|||||| |6||||||||| |7||||||||| |8||||||||| |9||||||||| |10||||||||| |11||||||||| |12||||||||| |13||||||||| |14||||||||| |15||||||||| |16||||||||| |17||||||||| |18||||||||| |19||||||||| |20||||||||| ||Names ofthe trustees for the charity,|||ifany, (for example,|any custodian||trustees)|| ||Name|||Dates acted if|not for whole||ear|| |||Names and addresses
ofadvisers
(Optional
information)|Names and addresses
ofadvisers
(Optional
information)|| |---|---|---|---|---| |T|e|ofadviser
Name|Address|| |Name||ofchief executive or names ofsenior staff members
(Optional
information)||| |||~
s|~ ~|| ||Description
ofthe charity's trusts|||| |||Type ofgoverning
document|Governance
Framework|| |||(eg. trust deed. constitution)||| |||t.t t d Healthwatch
Hartlepool
is a Charitable
Incorporated
Organisation
How the charity is constituted
(eg
t ust essorjatjoncon+n}established
in2016and isgovernedaccording
to theGovernance
Framework,
which
is reviewed
annually.||| |||Trustee selection methods
(eg. appointed
by, elected by)|Recruitment
and appointment
ofTrustees:
The board consists of no fewer than 3trustees
and has no maximum.
The
necessary
quorum
for the transaction
ofany business
is 3.Trustees are|| ||||recruited
from the local population
and all have an interest
in the aims|and| ||||ob ectives of Healthwatch
Hartle
ool.|| ||Additional
governance
issues (Optional
information)|||| ||You may choose to include
additional
information,
where
relevant,
about:||Healthwatch
Hartlepool
has developed
an induction
programme
using
own material,
material
8 resources from both Healthwatch
England
8
Hartlepool
Borough Council
plus material/guidance
from the Charity|its| ||~|policies and procedures
adopted for the induction
and|Commission.
All Trustees are additionally
encouraged
to attend
external
courses, which are relevant to their role.|| ||~|training
oftrustees;
the charity's
organisational|Risk Management
—During the year the Trustees met monthly
when
possible and safe to do so given we were still within the high-risk
period of|| |||structure
and any wider|the Covid19 pandemic.
The meetings
considered
all aspects ofservice|| |||network
with which the charity|delivery,
complaints
and risk management.
These meetings
enable the|| |||works;|Trustees to identify any risks to which the Charity
may be exposed and put|| ||~|relationship
with any related
parties;|in place measures
to mitigate those risks. Throughout
the year weekly
sometimes
monthly
updates
were provided
to Board members
by our
Chief Executive.|or| ||~|trustees'
consideration
of||| |||major risks and the system|Organisational
Structure —Healthwatch
Hartlepool
is an autonomous|| |||and procedures
to manage|body. The Trustees make strategic decisions about the organisation
and|| |||them.|the day-to-day
operating
model is delegated
to the Chief Executive. The|| ||||Chief Executive is responsible
for ensuring
the aims and objectives of|the| ||||organisation
are met. The board
in the main meets monthly
to consider|| ||||reports
&updates
from the Chief Executive and the two Trustees that|also| ||||are members
ofour Volunteer
Steering Group.|| |~|~||~
~
~|| |---|---|---|---|---| |Summary
ofthe main
achievements
ofthe charity
during the year|||~Durin
2021/2022 we remained
active and remained
operating
under
very strict Covid19 safety restrictions
undertook
awide range of
activities. Below are some ofour main pieces ofwork and|| ||||achievements
albeit more information
is available
in our published|| ||||Annual
Report, which is on our website|| ||||www. healthwatchhartle
ool.co.uk|| ||||Transforming
Community
Mental Health Services|| ||||Healthwatch
Hartlepool
embarked
on a collaborative
piece ofwork with|| ||||their Tees Valley LHW neighbours
to help Tees, Esk 8 Wear Valley|| ||||Mental
Health Trust transform
the offer around
Community
Mental
Health|| ||||services. Our report provided
an insight
into what matters most to the|| ||||people ofthe Tees Valley in terms of mental
health support
in the|| ||||community.
The Tees Valley Healthwatch
Network engaged
over 900|| ||||people,
including
seldom heard groups,
who all have a vested interest|in| ||||an effective mental
health
offering. Many ofthe respondents
in our|| ||||engagement
exercise had received
help or support
in the past from a|| ||||wide range of practitioners,
offering a wide array of support mechanisms.|| ||||61%of people we heard from told us the support
they had been offered|| ||||did help them.|| ||||The demographics
ofthose sharing
their experiences
through
our|| ||||survey and attention
to those areas of our communities
which are|| ||||often 'seldom
heard' through
our focus groups, created a well-rounded|| ||||and diverse foundation
for the report. Throughout
the published|| ||||report on http: //www. healthwatchhartlepool.
co.uk/ you will find|| ||||common themes, with the following areas cited by members
ofthe|| ||||public within the Tees Valley region as the most important
factors for|| ||||an enhanced
mental
health community-based
offer:|| ||||~ Better communication
to the public ofwhat is available
in terms of|| ||||wellbeing
support.|| ||||~ Awareness
raising
in communities
to reduce the stigma of mental|| ||||health.|| ||||~ Easier access through
local community
venues or supporting|| ||||transport
needs.|| ||||~ Greater accessibility
for those who face physical and mental
health|| ||||challenges.|| ||||~ Provision of more creative activity, exercise, and social activity groups.|| ||||~ Shorter waiting
lists.|| ||||~ Longer therapy
pathways
—for example more than 6sessions.|| ||||~ Greater exploration
oftherapies
rather than medication.|| ||||~ More empathy,
understanding,
respect and awareness
of mental|| ||||health conditions.|| ||||~ Supporting
those who have caring responsibilities,
to attend wellbeing|| ||||sessions themselves:|| ||||care for the carer.|| ||||The focus and desire to improve services and create a mental
health|| ||||offering effective for all was very much welcomed
by those we|| ||||engaged
with. The survey upon which our report was built, was co-|| |example ofcollaborative
working
that delivered real improved
outcomes| |---| |for local people, and the contribution
from Healthwatch
Hartlepool
was
much appreciated. "| |Jill Harrison:
Director ofAdults and Community
Based Services| |Experiences of Dental Care Services| |Thanks to people sharing
their experience ofaccessing
NHS Dentistry| |with us over the last year, we' ve helped
inform the Chief Dental Officer of| |the problems
encountered
and had our voice heard
in Westminster.| |The COVID-19 crisis has affected many areas ofthe NHS. One| |significant
issue that local people raised was about access to dental care.| |Data from the Department
of Health,
highlighted
that almost 1,000| |dentists
working
in 2,500 roles across England
and Wales left| |the NHS last year (source: BBCNews, January 2022| |https://www.
bbc.co.uk/news/uk-59874320).
This was having
an adverse| |impact on members
ofthe public being able to see a local dentist for both| |regular check-ups
and where emergency
treatment
was needed.| |Not only had this been frustrating,
but many people had been left in pain| |or discomfort as a result. Some Individuals
had been offered the option of| |having
private treatment,
but this was not affordable
for many. Without| |Improved access to NHS dental care, not only do people risk facing| |greater dental problems
in the future,
but it also puts pressure
on| |overstretched
hospitals
and GPs. Untreated
dental problems
can lead to| |pain, infection
and the exacerbation
ofother health conditions
such as| |heart and lung disease and stroke. This national
picture was echoed
in| |the North East of England,
and Healthwatch
Hartlepool
had seen a| |significant
increase
in people's concerns around
seeing a dentist.| |Throughout
2021 eight local Healthwatch
(LHW) organisations
in the| |North East reported
that accessing
NHS dental services was very| |difficult, whether
registering
with an NHS dentist,
getting treatment
or| |even getting treatment
at a dental
hospital.
It also appeared
that, even| |prior to Covid, NHS dentists were only funded
to cover 50%ofthe| |population.
With the need to now have
lull time in the consulting| |room between
patients
due to Covid safe guidelines
there was no longer| |the capacity within the system to meet this target, let alone deal with the| |backlog ofappointments
that didn't go ahead due to the lockdown.
Eight| |LHW teams from the North East and North Cumbria
Healthwatch| |Network agreed to undertake
ajoint project to understand
the| |concerns oftheir respective
local communities.
Participating
across the| |North East and North Cumbria
Network were the Healthwatch
Teams of| |Darlington,
Gateshead,
Hartlepool,
Newcastle,
North Tyneside,| |Northumberland,
South Tees 8 Stockton.| |74% of people we heard from found
it difficult to find an NHS Dentist.| |The aim ofour study was to determine
whether accessing
NHS dental| |services was being raised by a small number
of people having a problem| |or whether
it is a more widespread
issue. A total of795 people took part| |in our surveys, so we knew
it was a widespread
issue.| |We then used our findings to:| |~ Influence the North East and North Cumbria
Integrated
Care System| |(NE8 NC ICS), local| |service providers,
and NHS England
to improve access to NHS dentistry.| |~ Inform the national
picture through
sharing
our findings
with| |Healthwatch
England
who| |are calling for reform ofthe NHS dental contract alongside
the British| |Dental Association| |BDA .| |on beh|alf o|fthe charity's trustee|s||| |---|---|---|---|---|---| |||Signature(s)|||| |||Full name(s)|Jane Tilly||Tony Raine| |Position|(eg|Secretary etc.)|||| ||||Chairman||Director of Finance| |||Date||24'" November|2022| ## ||~|s||~|i|i|~|~ ~||~
~|~||~ ~||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| ||||||||||Unrestricted||Restricted|||Endowment|| |||Categories|||Details||||funds|||funds||funds|| ||||||||||to nearest R||to|nearest R||to nearest|S| |81 Cash funds|||||Cash at Bank|||||59,979|||||| ||||||||Total cash funds|||59,979|||||| |||||||(agree balances with||receipts and payments|||||||| |||||||||account(s))|Agreement|Error|GK|||OK|| ||||||||||Unrestricted||Restricted|||Endowment|| ||||||||||funds|||funds||funds|| ||||||Details||||to nearest R||to|nearest R||to nearest|F.| |82 Other||monetary assets|||N/A||||||||||| ||||||Details||||Fund to which
asset belon s||Cost||(optional)|Current value
o tional|| |83Investment|||assets||N/A||||||||||| ||||||Details||||Fund to which
asset belon s||Cost||(optional)|Current value
o tional|| |84Assets retained for the|||||N/A||||||||||| |charity's||own|use||||||||||||| ||||||||||Fund to|which|Amount due|||When due|| ||||||Details||||Iiabili|relates||o|tional|o tional|| |85Liabilities|||||N/A||||||||||| |Signed
behalf|by one or two trustees on
ofall the trustees||||||Signature|||Print|Name|||Date of
a
raval|| |||||||||||Jane|Till||||| |||||||||||Anthony|Raine||||| |O
CHARITY COMMISSION
FOR ENGLANp
ANp
WAI ES|O
CHARITY COMMISSION
FOR ENGLANp
ANp
WAI ES|O
CHARITY COMMISSION
FOR ENGLANp
ANp
WAI ES|O
CHARITY COMMISSION
FOR ENGLANp
ANp
WAI ES|O
CHARITY COMMISSION
FOR ENGLANp
ANp
WAI ES||Healthwatch
Hartlepool
Recei ts and|Healthwatch
Hartlepool
Recei ts and|Healthwatch
Hartlepool
Recei ts and|a|1165402
ments accounts|1165402
ments accounts||CC16a| |---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||||For|the period
from|1stApril 2021||To|31st March 2022||| |~||~|||~|~|||||||| |||||||Unrestricted
funds||Restricted
funds||Endowment
funds|Total|funds|Last year| |||||||to the|nearest
R|to the nearest|r.|to the nearest 6|to the nearest r.||to the nearest r.| |A1 Recei ts|||||||||||||| |Commissioned
service from|||||||116,150|||||116,150|66,622| |Haitlepool
Borough Council|||||||||||||| |Other Income - Consultations/Grant|||||||15,381|||||15,381|| |Interest from Bank|||||||||||||| |u
tota|ross|/ncome||or|||||||||| |||||AR)|||131,540|||||131,540|66,622| |sset an|investment
sa|||es,|||||||||| |see table .|||||||||||||| |||u|to a||||||||||| ||Total receipts||||||131,540|||||131,540|66,622| |A3 Pa ments|||||||||||||| |Operational
Costs|||||||10,762|||||10,762|| |Staffing Costs|||||||114,666|||||114,666|| |Premises,
Room hire and telephone|||||||12,755|||||12,755|| |||Sub|total||||138,183|||||138,183|| |A4 Asset and|investment||||||||||||| |||Sub||total|||||||||| ||Total|payments|||||138,183|||||138,183|| |Net ofreceiptsl(payments)|||||||6,643|||||6,643|66,622| |A5 Transfers|between|funds|||||||||||| |A6 Cash funds last year end|||||||||||||| |Cash funds this year||||end|||6,643|||||6,643|66,622| |||||~|~|~ ~||~
~|~||~|~|| |---|---|---|---|---|---|---|---|---|---|---|---|---|---| ||||||||Unrestricted||Restricted||||Endowment| ||Categories|||Details|||funds|||funds|||funds| ||||||||to nearest R||to|nearest R|||to nearest R| |B1Cash|funds|||Cash at Bank||||59,979|||||| ||||||Total cash funds|||59,979|||||| |||||(agree balances with||receipts and payments|||||||| |||||||account(s))|Agreement|Error|GK||||QK| ||||||||Unrestricted||Restricted||||Endowment| ||||||||funds|||funds|||funds| |||||Details|||to nearest R||to|nearest R|||to nearest R| |B2Other|monetary assets|||N/A|||||||||| |||||Details|||Fund to which
asset belon s||Cost||(optional)||Current value
o tional| |B3Investment||assets||N/A|||||||||| |||||Details|||Fund to which
asset belon s||Cost||(optional)||Current value
o tional| |B4Assets retained for|||the|N/A|||||||||| |charity's|own|use|||||||||||| ||||||||Fund to|which|Amount|||due|When due| |||||Details|||liabili|relates||o|tional||o tional| |B5Liabilities||||N/A|||||||||| |Signed by one or two trustees
behalf of all the trustees|||on||Signature|||Print|Name||||Date of
a
roval| |||||||||Jane|Till||||| |||||||||Anthony|Raine|||||