2021-04-05-accounts - Feltham Food Bank

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Trustees' Annual Report					for theperiod
From	Period start date			To	Period end date
	06	04	2020		05	04	2021

Section A Reference and administration details

Charity name Other names charity is known by Registered charity number (if any) 1163930

Feltham Food Bank

Charity's principal address 102 Hounslow Road Feltham Postcode TW14 0AX

Names of the charity trustees who manage the charity

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20	Trustee name	Office (if any)	Dates acted if not for whole year	Name of person (or body) entitled to appoint trustee (ifany)
	Aisha Rahman	Chair
	Lorraine Calvert	Joint Secretary
	Madeleine Darvill	Joint Secretary
	John Calvert	Treasurer
	SindyThornley
	Faouzi Saffar
	Helen Reed
	Maeve Begley
	Omair Nazimi
	Jennie Mullins

Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

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Names and addresses of advisers (Optional information)

Names and addresses of advisers (Optional information)	Names and addresses of advisers (Optional information)	Names and addresses of advisers (Optional information)
Type of adviser Name Address
Bank	Barclays	Leicester, LE87 2BB

Name of chief executive or names of senior staff members (Optional information)

Section B Structure, governance and management

Description of the charity’s trusts

Constitution (Adopted on 07/10/2015) Type of governing document (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company) Appointed by existing Trustees Trustee selection methods

(eg. trust, association, company)
(eg. appointed by, elected by)

Additional governance issues (Optional information)

Youmay chooseto include
additional information, where
relevant, about:
•policies and procedures
adopted for the induction and
training of trustees;
•the charity’s organisational
structure and any wider
network with which the charity
works;
•relationship with any related
parties;
•trustees’ consideration of
major risks and the system
and procedures to manage
them.

Feltham Food Bank is very proud of its work for the duration of the Covid-
19 crisis. The year started with our premises closed for 8 weeks.
However, Feltham Food Bank continued to meet its aim of “relieving
hardship” by working as part of the “Covid-19 Emergency Food Response”
for the local area. This was in partnership with Feltham Salvation Army,
Riverside Vineyard Storehouse, Christ Church Feltham, Reach Academy
and volunteers linked to the “Feltham Community” Facebook group.
Support was provided to between 120 and 150 very vulnerable local
families every week from late March 2020 to April 2021.
During the period that Feltham Food Bank was closed and throughout the
year from 6thApril 2020 to 5thApril 2021 many of our volunteers and a
substantial proportion of food donations received helped the “Covid-19
Emergency Food Response” to provide food for local families.
Feltham Food Bank was founded in March 2013 and became a registered
charity on 12thOctober 2015.
Organisation in the year from 6thApril 2020 to 5thApril 2021:
- Aisha Rahman was one of the founder members of Feltham Food Bank
at its launch in March 2013. Aisha continues to be Chair of Trustees.
- Lorraine Calvert and Madeleine Darvill (Joint Secretaries) deal with
administrative tasks.
- John Calvert (Treasurer) deals with finances. Also, day to day practical
tasks including: donations of food and toiletries.
- Faouzi Saffar is Feltham Food Bank’s link to the Feltham HIRA
Association (Charity No. 1146678) where he is also a Trustee. HIRA
provide premises for Feltham Food Bank free of charge.
All the Trustees give their time voluntarily and receive no remuneration or
other benefits.
Two Trustees, Chandrika Makwana and Julie Shah, stood down in March
2021. The input and expertise they have provided is much appreciated.

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Section C Objectives and activities

Summary of the objects of the charity set out in its governing document Summary of the main activities undertaken for the public benefit in relation to these objects (include within this section the statutory declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)	The relief of financial hardship among people living or working in the London Borough of Hounslow or in local authority areas closely neighbouring the London Borough of Hounslow, by providing persons with food and household items which they could not otherwise afford through lack of means.
	At Feltham Food Bank meetings, when planning activities for the year, we kept in mind the Charity Commissions guidance on public benefit. The sole focus of Feltham Food Bank’s activities is the provision of food, toiletries, baby and household supplies to individuals and families who have been referred as needing support. This benefits the people concerned by providing food and supplies for 4 to 5 days when they have very limited means or, in some cases, no means to purchase food. We welcome and support anyone who has been properly referred for assistance. Please see below in Section D for details of the number of referrals received and people helped. Feltham Food Bank has built up a fantastic reputation for being welcoming, caring and responsive. This positive feedback has come from both service users and professionals who make referrals. An example is an online comment from a newly referred service user: *“People at Feltham Food Bank are very friendly. They make* *you feel comfortable with their approach. These guys are real* *life savers in this pandemic. Keep doing this guys.”* Feltham Food Bank is fortunate to continue to receive substantial donations of food and money. During the Covid-19 crisis this support has increased. In a typical week, during the year from April 2020 to April 2021, Feltham Food Bank received about 100 supermarket “bags for life” full of food and more than £400 cash donations. This support has enabled Feltham Food Bank to provide very large amounts of food to our partners at Feltham Salvation Army, Riverside Vineyard Storehouse and Christ Church Feltham. In late May 2020 Feltham Food Bank resumed the direct provision of food whilst continuing to support our partners in the “Covid-19 Emergency Food Response”. For two months all food parcels were delivered, then from late July 2020 to April 2021 some food parcels were delivered and some were collected by the service users. Considerable effort was made to maximise the food support that Feltham Food Bank provided whilst working in accordance with Covid-19 guidance. Feltham Food Bank’s constitution is clear that in relation to Trustees, volunteers and people receiving assistance we will not discriminate on the grounds of gender, race, colour, ethnic or national origin, sexuality, disability, religious or political belief, marital status or age.

Summary of the objects of the
charity set out in its
governing document
Summary of the main
activities undertaken for the
public benefit in relation to
these objects (include within
this section the statutory
declaration that trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit)

The relief of financial hardship among people living or working in the
London Borough of Hounslow or in local authority areas closely
neighbouring the London Borough of Hounslow, by providing persons
with food and household items which they could not otherwise afford
through lack of means.

At Feltham Food Bank meetings, when planning activities for the year,
we kept in mind the Charity Commissions guidance on public benefit.
The sole focus of Feltham Food Bank’s activities is the provision of food,
toiletries, baby and household supplies to individuals and families who
have been referred as needing support. This benefits the people
concerned by providing food and supplies for 4 to 5 days when they have
very limited means or, in some cases, no means to purchase food. We
welcome and support anyone who has been properly referred for
assistance.
Please see below in Section D for details of the number of referrals
received and people helped.
Feltham Food Bank has built up a fantastic reputation for being
welcoming, caring and responsive. This positive feedback has come
from both service users and professionals who make referrals. An
example is an online comment from a newly referred service user:
“People at Feltham Food Bank are very friendly. They make
you feel comfortable with their approach. These guys are real
life savers in this pandemic. Keep doing this guys.”
Feltham Food Bank is fortunate to continue to receive substantial
donations of food and money. During the Covid-19 crisis this support has
increased. In a typical week, during the year from April 2020 to April
2021, Feltham Food Bank received about 100 supermarket “bags for life”
full of food and more than £400 cash donations. This support has
enabled Feltham Food Bank to provide very large amounts of food to our
partners at Feltham Salvation Army, Riverside Vineyard Storehouse and
Christ Church Feltham.
In late May 2020 Feltham Food Bank resumed the direct provision of
food whilst continuing to support our partners in the “Covid-19
Emergency Food Response”. For two months all food parcels were
delivered, then from late July 2020 to April 2021 some food parcels were
delivered and some were collected by the service users. Considerable
effort was made to maximise the food support that Feltham Food Bank
provided whilst working in accordance with Covid-19 guidance.
Feltham Food Bank’s constitution is clear that in relation to Trustees,
volunteers and people receiving assistance we will not discriminate on
the grounds of gender, race, colour, ethnic or national origin, sexuality,
disability, religious or political belief, marital status or age.

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Additional details of objectives and activities (Optional information)

Feltham Food Bank has a total of about 35 Trustees and volunteers. The Trustees work as ordinary volunteers in addition to their Trustee role. Trustees and volunteers are required to read and sign the following policies of Feltham Food Bank: Confidentiality and Code of Conduct; Safeguarding Statement. Also, they must have regard to Feltham Food Bank’s Constitution and Safety Statement.

Over the past year Feltham Food Bank has ensured that all Trustees and Volunteers have up to date DBS checks.

You may choose to include further statements, where relevant, about:

policy on grantmaking;
policy programme related investment;
contribution made by volunteers.

As detailed earlier the sole focus of Feltham Food Bank is the provision of food, toiletries, baby and household supplies. There is a great deal of work involved collecting donations of food, supplies and money. We aim to provide a good nutritional balance and to meet dietary needs (either health related e.g. gluten free or religious e.g. halal or kosher or ethical e.g. vegetarian or vegan). Also, we provide age appropriate food, nappies and provisions for babies.

As a result of the excellent and ongoing donations of food and money that we received in the year 6[th] April 2020 to 5[th] April 2021 the quality and quantity of the food we provide continues to increase and improve. All food parcels now include: fresh fruit and/or vegetables, toilet rolls and clothes washing tablets. Also, when appropriate, we provide women’s sanitary products, baby food and nappies.

The contents of food parcels are discussed with the service user to help meet their individual needs and to minimise wastage of food. Feltham Food Bank continues to work hard to be more environmentally sustainable in various ways, such as:

Normally service users are asked to provide their own bags but this has not always been appropriate during the Covid-19 crisis. As much as is possible, we use biodegradable or paper carrier bags and reuse donated carrier bags.
Packing toilet rolls and clothes washing tablets in paper bags rather than plastic bags.
A well-insulated storage shed that requires only minimal background heating.
• Recycling paper, cardboard and plastic whenever possible.

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Section D Achievements and performance

Summary of the main achievements of the charity during the year

All recipients of support from Feltham Food Bank have been referred by a professional organisation (e.g. CAB, DWP, Children's Services, Adult Social Care, Mental Health Teams, Schools, NHS community staff and social housing providers). We are able to meet emergency requests for help. A referral entitles the individual or family to make 4 separate visits to the food bank to collect a food parcel.

The following chart shows the number of people helped per week for each month since January 2019.

It is notable that since the end of May 2020, when Feltham Food Bank reopened, the number of people helped rapidly returned to levels seen before the Covid-19 crisis.

PLEASE NOTE: this chart does not include the huge number of local families that were helped by Feltham Food Bank’s involvement in the local “Covid-19 Emergency Food Response”.

In the year from 6[th] April 2020 to 5[th] April 2021 we had 1,072 visits to the Food Bank providing food for 1,503 adults and 1,210 children. In addition, at Christmas 2020, we provided 45 families (66 adults and 81 children) with substantial Christmas Hampers.

Again, PLEASE NOTE: these figures do not include the local families that were helped by the “Covid-19 Emergency Food Response”. Over the last 8 years Feltham Food Bank has built up a large network of support. Some examples are:

Many local schools do a food collection at least once a year.
Local businesses, from large companies like DHL, Nomad Foods and BP to small companies that regularly donate food and money.
• A local church has collected food for 8 years.
Feltham Food Bank also has permanent food collection boxes at local Tesco and Asda stores.

An example of help we have provided is a person referred by the Mental Health Team. Their serious mental health difficulties had led to them not eating properly. Careful and patient discussion with the service user resulted in them getting the food they like and would eat. Very positive feedback about improvements to their physical and mental health.

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Section E Financial review

In the year from 6[th] April 2020 to 5[th] April 2021 Feltham Food Bank had a Brief statement of the surplus of £13,284. charity’s policy on reserves As a result, Feltham Food Bank’s cash assets increased from £13,896 on 5[th] April 2020 to £27,180 on 5[th] April 2021. At 5[th] April 2021 Feltham Food Bank held funds in the bank of £27,141 (£10,132 in current account and £17,009 in savings account) plus £39 petty cash totalling £27,180, all of which is unrestricted funds. An independent examination of the Feltham Food Bank accounts has been done by Mike Foston. He had “no concerns” about the accounts. Details of any funds materially Not applicable. in deficit

Further financial review details (Optional information)

In addition to the very substantial donations of food, toiletries, baby and
You may choose to include household supplies detailed above, Feltham Food Bank received:
additional information, where £6,293 – routine donations from local residents and businesses;
relevant about: £2,380 – Heathrow Baggage Operations / Community Tust;
• the charity’s principal £3,375 – Covid-19 grant from London Borough of Hounslow; sources of funds (including £23,938 – additional Covid-19 donations from residents and businesses. any fundraising); Feltham Food Bank spent:
• how expenditure has £5,281 – topping up food, toiletries, baby and household supplies; £3,613 – food and treats for Christmas Hampers;
supported the key objectives £8,926 – extra food and supplies due to the Covid-19 crisis;
of the charity; £833 – extra food and supplies, related to the Covid-19 grant from
• investment policy and London Borough of Hounslow. objectives including any £2,371 – essential items to ensure safe working during the Covid-19 ethical investment policy crisis, see Supplementary to Accounts for details. adopted.

Section F Other optional information

In addition to our Constitution, Feltham Food Bank has the following policies in place: Confidentiality and Code of Conduct; Safeguarding Statement; Safety Statement (updated in May 2020).

The Accounts, Supplementary to the Accounts and this Annual Report have been, as best as possible, prepared in accordance with:

Feltham Food Bank’s Constitution;
Accounting and Reporting by Charities: Statement of Recommended Practice;
The Charities Act 2011; • UK Generally Accepted Practice. Insofar as they apply.

Section G Declaration

The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees:

Signature(s)

Full name(s) Aisha Rahman John Calvert Position (eg Secretary, Chair, Treasurer etc)[Chair of Trustees ] Date 15th May 2021

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CHARITY COMMISSION FOR ENGLAND AND WALES Fgltham F¢)od Bank 1163930 Receipts and payments accounts CC16a Forthe perfod frorn To 6th rll 2020 5th Aprll 2021 Section A Receipts and pa ments Unrestricted funds Restricted funds Endowment funds Total funds Last y•ar to the neare8t £ to nearest t to the nrest t to thè nèarest £ to the nèarest £ A1 Recel ts tbnalion5 for food & household SU Business donation$ Grants tbnalion5 for Covid-19 eme Misc8118n8ous tKJnalions for stora HMRC Gift Sub total(Gross income forAR) 6,293 2,380 3.375 23.938 6,293 2,380 3.375 23,938 7.082 11.371 2,830 152 enc 8 shed 1,522 342, 35,991 35,991 23.304 A2 Asset and investment sales, Sge table . Sub total Phone and %4Eb5it8 Total receipts 35,991 35,991 23.304 A3Pa ments Food & household supplles Stationery & printing Insurance storage & safety Mobile phon88 & %*bsile ChrisliTia5 hamper5 Miscellaneous Covid-19 (food & suppli8sI Covid-19 IPPE. bags. 5anitiser. etcl vid-19 LB of unSIoW Ifood & suppllesl tES checks (Voluntary Action Harrow) Loan re ment Publicity ffÉlerials & storage equlpwÈnt 5,281 128 165 572 339 3.613 5,281 128 165 572 339 3,613 5,908 418 153 449 ', 100 3.276 101 500 8,926 2,371 833 439 2,371 833 439 1.750 1,275 Sub total 22.707 22,707 13.930 A4 Asset and inveslmenl purchases. (see table) Sub total 22,707 22,707 13.930 Net of receipts/(payments) A5 Tran$fgrs betwggn funds A6 Cash funds last year end Cash funds this year end 13,284 13,284 9.374 13,896 13,896 4,522 27,180 27,180 13.896

Section B Statement of assets and liabilities at the end of the period Unrestrictfjd funds Restricted funds Endowrnent funds Categorios Details to nearost £ to rnarest £ to nwarest £ B1 Cash funds QJrrÈnt account 10,132 Savings account 17.009 P8lty cash 39 Total cash funds 27.180 law88 with sll Unrgstrictod funds Reslricted funds Endowmgnt funds Details to noarost £ to n8arest £ to rnarest £ t¢ whl¢h •$$¢t t¢lorys Detalls CoBt loptlonall rrÈrt value Fthxl to whlch asset belcws Currert val loptlonall Details C05t Ii)ptlonall B4 Assets retained for the charlty's own uso Fwxl to vthch Ilai411ty relats AThount 10Olonall Vlhwn due 10Olonall Details B5 Uabilitlos Stqned by one or trustees on behaff of all the Iruslee8 Date of approval SpJnature Print Name Aisha Rahman 15th May 2021 John Calvert 15th May 2021

Feltham Food Bank (Charity Number 1163930)

For the Period 6[th] April 2020 to 5[th] April 2021

– Statement of assets and liabilities at the end of the 2020 2021 financial year

Cash Assets £27,180
Liabilities £0

Supplementary notes to receipt and payment accounts

A1 Donations: All cash donations for food and household supplies came from local residents, businesses and community organisations.

A1 Grants: One grant of £3,375 received from London Borough of Hounslow on 1[st] April 2021 to help purchase food and household supplies in relation to the Covid-19 crisis for the period from 1[st] April to 30[th] June 2021.

A1 Miscellaneous: £5 interest received on Barclays Bank savings account.

A3 Food & household supplies: Funds are used to purchase additional food, toiletries and other household supplies. Feltham Food Bank aims for a good nutritional balance in our food parcels. Cash donations received are also used to purchase good quality fresh fruit and vegetables that are added to every food parcel. In addition, it is sometimes necessary to purchase food to meet special dietary needs and to provide items such as baby food, baby nappies and feminine hygiene products.

A1 and A3 Covid-19 crisis: the Covid-19 crisis started a few weeks before the beginning of this financial year. Over the duration of the Covid-19 crisis Feltham Food Bank has received generous donations totalling £23,938. These individual donations, all from local residents, have ranged from £5 to £2,000. Of this money received, £8,926 was used for general food supplies to meet increased demand and £3,613 to provide food for Christmas hampers.

Also, £2,371 was used for additional costs related to the Covid-19 crisis. In detail, this was £722 for PPE and hand sanitiser, £173 (12 months at £14.39) for Zoom subscription, £205 for mobile phone charges, £197 for labels, £1,008 for carrier bags and £66 for a trolley to carry food.

Additionally, in relation to Covid-19 we received the grant from London Borough of Hounslow detailed in A1 Grants above. £833 has so far been spent on food and household supplies.

It is expected that the additional expenditure to meet the needs generated by the Covid-19 crisis will continue throughout the summer of 2021.

A3 Mobile phone & website: Call charges for Feltham Food Bank mobile (07448831297) and costs of web hosting for Feltham Food Bank website – www.felthamfoodbank.org Due to the demands of the Covid-19 crisis a second mobile (07783368928) has been purchased.

A3 Miscellaneous: £40 for a gift of flowers to a Feltham Food Bank volunteer.

A3 DBS checks: Feltham Food Bank has ensured that all Trustees and Volunteers have up to date DBS checks. As part of that process we have done 22 DBS enhanced checks, using Voluntary Action Harrow as the umbrella organisation to administer the checks.

Net of Receipts/(Payments): In the period from 6[th] April 2020 to 5[th] April 2021, Feltham Food Bank had a surplus of £13,284.

Independent examination: An independent examination of the Feltham Food Bank accounts has been done by Mike Foston. He had “no concerns” about the accounts.

Signed on behalf of the charity’s Trustees:

Signatures Full Names Positions Date
	Aisha Rahman	John Calvert
	Chair of Trustees	Treasurer
	15th May 2021	15th May 2021

Indgpendent •xamlnerfs report to the trustses of Feltham Food Bank I report to the trustees on my examination of the aOunts of Feltham FOCMJ Bank for the year ended 5th April 2021. Responslbilltles and basis of report As the charity tnjstees of Feltham Fo&a Bank. you are responsible for the pr&paration of the accounts in accordance with the requirements of the Charities Act 2011 (Yh8 Act,). I rewt in respect of my examination of the Feltham Food Bank's accounts carried out under section 145 of the 201 l Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5Xb) of the Act. Independent examlnorfs ststement I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect.. 1. accounting records wwe not kept in respect of Feltham Food Bank as required by section 130 of the Act: or 2. the accounts do not actt)rd with those records. I have no concems and have come ac*oss no other matters in connection with the examination to which attention should be drawn in this rert in order to enable a proper understa ng of the accounts to be reached. Signed: Name.. Iké Fosfod Relevant professional qualification or membership of professional bodies (rf any): Address.. [ eL (L4/rkl { Ji3 L4-a Date: )Ii