|||||||||
|---|---|---|---|---|---|---|---|
|**Trustees' Annual Report**|||||**for theperiod**|||
|**From **|Period start date|||**To**|Period end date|||
||**06**|**04**|**2020**||**05**|**04**|**2021**|



## Section A                        Reference and administration details 

**Charity name Other names charity is known by Registered charity number (if any)  1163930** 

**Feltham Food Bank** 

**Charity's principal address  102 Hounslow Road Feltham Postcode TW14 0AX** 

## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Aisha Rahman|Chair|||
||Lorraine Calvert|Joint Secretary|||
||Madeleine Darvill|Joint Secretary|||
||John Calvert|Treasurer|||
||SindyThornley||||
||Faouzi Saffar||||
||Helen Reed||||
||Maeve Begley||||
||Omair Nazimi||||
||Jennie Mullins||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||



**Names of the trustees for the charity, if any, (for example, any custodian trustees)** 

**Name Dates acted if not for whole year** 

March **2012** 

**TAR** 

1 



## **Names and addresses of advisers (Optional information)** 

|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|
|---|---|---|
|**Type of adviser**<br>**Name**<br>**Address**|||
|**Bank**|Barclays|Leicester, LE87 2BB|
||||
||||
||||



## **Name of chief executive or names of senior staff members (Optional information)** 

## **Section B              Structure, governance and management** 

## **Description of the charity’s trusts** 

Constitution (Adopted on 07/10/2015) Type of governing document (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company) Appointed by existing Trustees Trustee selection methods 

- (eg. trust, association, company) 

   - (eg. appointed by, elected by) 

## **Additional governance issues (Optional information)** 

|You**may choose**to include<br>additional information, where<br>relevant, about:<br>•policies and procedures<br>adopted for the induction and<br>training of trustees;<br>•the charity’s organisational<br>structure and any wider<br>network with which the charity<br>works;<br>•relationship with any related<br>parties;<br>•trustees’ consideration of<br>major risks and the system<br>and procedures to manage<br>them.|Feltham Food Bank is very proud of its work for the duration of the Covid-<br>19 crisis.  The year started with our premises closed for 8 weeks.<br>However, Feltham Food Bank continued to meet its aim of “relieving<br>hardship” by working as part of the “Covid-19 Emergency Food Response”<br>for the local area.  This was in partnership with Feltham Salvation Army,<br>Riverside Vineyard Storehouse, Christ Church Feltham, Reach Academy<br>and volunteers linked to the “Feltham Community” Facebook group.<br>Support was provided to between 120 and 150 very vulnerable local<br>families every week from late March 2020 to April 2021.<br>During the period that Feltham Food Bank was closed and throughout the<br>year from 6thApril 2020 to 5thApril 2021 many of our volunteers and a<br>substantial proportion of food donations received helped the “Covid-19<br>Emergency Food Response” to provide food for local families.<br>Feltham Food Bank was founded in March 2013 and became a registered<br>charity on 12thOctober 2015.<br>Organisation in the year from 6thApril 2020 to 5thApril 2021:<br>- Aisha Rahman was one of the founder members of Feltham Food Bank<br>at its launch in March 2013.  Aisha continues to be Chair of Trustees.<br>- Lorraine Calvert and Madeleine Darvill (Joint Secretaries) deal with<br>administrative tasks.<br>- John Calvert (Treasurer) deals with finances.  Also, day to day practical<br>tasks including: donations of food and toiletries.<br>- Faouzi Saffar is Feltham Food Bank’s link to the Feltham HIRA<br>Association (Charity No. 1146678) where he is also a Trustee. HIRA<br>provide premises for Feltham Food Bank free of charge.<br>All the Trustees give their time voluntarily and receive no remuneration or<br>other benefits.<br>Two Trustees, Chandrika Makwana and Julie Shah, stood down in March<br>2021.  The input and expertise they have provided is much appreciated.|
|---|---|



March **2012** 

**TAR** 

2 



## **Section C                    Objectives and activities** 

|**Summary of the objects of the**<br>**charity set out in its**<br>**governing document**<br>**Summary of the main**<br>**activities undertaken for the**<br>**public benefit in relation to**<br>**these objects (include within**<br>**this section the statutory**<br>**declaration that trustees have**<br>**had regard to the guidance**<br>**issued by the Charity**<br>**Commission on public**<br>**benefit)**|The relief of financial hardship among people living or working in the<br>London Borough of Hounslow or in local authority areas closely<br>neighbouring the London Borough of Hounslow, by providing persons<br>with food and household items which they could not otherwise afford<br>through lack of means.|
|---|---|
||At Feltham Food Bank meetings, when planning activities for the year,<br>we kept in mind the Charity Commissions guidance on public benefit.<br>The sole focus of Feltham Food Bank’s activities is the provision of food,<br>toiletries, baby and household supplies to individuals and families who<br>have been referred as needing support.  This benefits the people<br>concerned by providing food and supplies for 4 to 5 days when they have<br>very limited means or, in some cases, no means to purchase food.  We<br>welcome and support anyone who has been properly referred for<br>assistance.<br>Please see below in Section D for details of the number of referrals<br>received and people helped.<br>Feltham Food Bank has built up a fantastic reputation for being<br>welcoming, caring and responsive.  This positive feedback has come<br>from both service users and professionals who make referrals.  An<br>example is an online comment from a newly referred service user:<br>**_“People at Feltham Food Bank are very friendly. They make_**<br>**_you feel comfortable with their approach. These guys are real_**<br>**_life savers in this pandemic. Keep doing this guys.”_**<br>Feltham Food Bank is fortunate to continue to receive substantial<br>donations of food and money.  During the Covid-19 crisis this support has<br>increased.  In a typical week, during the year from April 2020 to April<br>2021, Feltham Food Bank received about 100 supermarket “bags for life”<br>full of food and more than £400 cash donations.  This support has<br>enabled Feltham Food Bank to provide very large amounts of food to our<br>partners at Feltham Salvation Army, Riverside Vineyard Storehouse and<br>Christ Church Feltham.<br>In late May 2020 Feltham Food Bank resumed the direct provision of<br>food whilst continuing to support our partners in the “Covid-19<br>Emergency Food Response”.  For two months all food parcels were<br>delivered, then from late July 2020 to April 2021 some food parcels were<br>delivered and some were collected by the service users.  Considerable<br>effort was made to maximise the food support that Feltham Food Bank<br>provided whilst working in accordance with Covid-19 guidance.<br>Feltham Food Bank’s constitution is clear that in relation to Trustees,<br>volunteers and people receiving assistance we will not discriminate on<br>the grounds of gender, race, colour, ethnic or national origin, sexuality,<br>disability, religious or political belief, marital status or age.|



March **2012** 

**TAR** 

3 



**Additional details of objectives and activities (Optional information)** 

Feltham Food Bank has a total of about 35 Trustees and volunteers.  The Trustees work as ordinary volunteers in addition to their Trustee role. Trustees and volunteers are required to read and sign the following policies of Feltham Food Bank: Confidentiality and Code of Conduct; Safeguarding Statement.  Also, they must have regard to Feltham Food Bank’s Constitution and Safety Statement. 

Over the past year Feltham Food Bank has ensured that all Trustees and Volunteers have up to date DBS checks. 

You **may choose** to include further statements, where relevant, about: 

- policy on grantmaking; 

- policy programme related investment; 

- contribution made by volunteers. 

As detailed earlier the sole focus of Feltham Food Bank is the provision of food, toiletries, baby and household supplies.  There is a great deal of work involved collecting donations of food, supplies and money.  We aim to provide a good nutritional balance and to meet dietary needs (either health related e.g. gluten free or religious e.g. halal or kosher or ethical e.g. vegetarian or vegan).  Also, we provide age appropriate food, nappies and provisions for babies. 

- As a result of the excellent and ongoing donations of food and money that we received in the year 6[th] April 2020 to 5[th] April 2021 the quality and quantity of the food we provide continues to increase and improve.  All food parcels now include: fresh fruit and/or vegetables, toilet rolls and clothes washing tablets.  Also, when appropriate, we provide women’s sanitary products, baby food and nappies. 

The contents of food parcels are discussed with the service user to help meet their individual needs and to minimise wastage of food. Feltham Food Bank continues to work hard to be more environmentally sustainable in various ways, such as: 

- Normally service users are asked to provide their own bags but this has not always been appropriate during the Covid-19 crisis. As much as is possible, we use biodegradable or paper carrier bags and reuse donated carrier bags. 

- Packing toilet rolls and clothes washing tablets in paper bags rather than plastic bags. 

- A well-insulated storage shed that requires only minimal background heating. 

- • Recycling paper, cardboard and plastic whenever possible. 

March **2012** 

**TAR** 

4 



## Section D                      Achievements and performance 

## **Summary of the main achievements of the charity during the year** 

All recipients of support from Feltham Food Bank have been referred by a professional organisation (e.g. CAB, DWP, Children's Services, Adult Social Care, Mental Health Teams, Schools, NHS community staff and social housing providers).  We are able to meet emergency requests for help.  A referral entitles the individual or family to make 4 separate visits to the food bank to collect a food parcel. 

The following chart shows the number of people helped per week for each month since January 2019. 


It is notable that since the end of May 2020, when Feltham Food Bank reopened, the number of people helped rapidly returned to levels seen before the Covid-19 crisis. 

PLEASE NOTE: this chart does not include the huge number of local families that were helped by Feltham Food Bank’s involvement in the local “Covid-19 Emergency Food Response”. 

In the year from 6[th] April 2020 to 5[th] April 2021 we had 1,072 visits to the Food Bank providing food for 1,503 adults and 1,210 children.  In addition, at Christmas 2020, we provided 45 families (66 adults and 81 children) with substantial Christmas Hampers. 

Again, PLEASE NOTE: these figures do not include the local families that were helped by the “Covid-19 Emergency Food Response”. Over the last 8 years Feltham Food Bank has built up a large network of support.  Some examples are: 

- Many local schools do a food collection at least once a year. 

- Local businesses, from large companies like DHL, Nomad Foods and BP to small companies that regularly donate food and money. 

- • A local church has collected food for 8 years. 

- Feltham Food Bank also has permanent food collection boxes at local Tesco and Asda stores. 

An example of help we have provided is a person referred by the Mental Health Team.  Their serious mental health difficulties had led to them not eating properly.  Careful and patient discussion with the service user resulted in them getting the food they like and would eat.  Very positive feedback about improvements to their physical and mental health. 

March **2012** 

**TAR** 

5 



## **Section E                    Financial review** 

In the year from 6[th] April 2020 to 5[th] April 2021 Feltham Food Bank had a **Brief statement of the** surplus of £13,284. **charity’s policy on reserves** As a result, Feltham Food Bank’s cash assets increased from £13,896 on 5[th] April 2020 to £27,180 on 5[th] April 2021. At 5[th] April 2021 Feltham Food Bank held funds in the bank of £27,141 (£10,132 in current account and £17,009 in savings account) plus £39 petty cash totalling £27,180, all of which is unrestricted funds. An independent examination of the Feltham Food Bank accounts has been done by Mike Foston.  He had “no concerns” about the accounts. **Details of any funds materially** Not applicable. **in deficit** 

## **Further financial review details (Optional information)** 

- In addition to the very substantial donations of food, toiletries, baby and 

- You **may choose** to include household supplies detailed above, **Feltham Food Bank received:** 

- additional information, where £6,293 – routine donations from local residents and businesses; 

- relevant about: £2,380 – Heathrow Baggage Operations / Community Tust; 

- • the charity’s principal £3,375 – Covid-19 grant from London Borough of Hounslow; sources of funds (including £23,938 – additional Covid-19 donations from residents and businesses. any fundraising); **Feltham Food Bank spent:** 

- • how expenditure has £5,281 – topping up food, toiletries, baby and household supplies; £3,613 – food and treats for Christmas Hampers; 

- supported the key objectives £8,926 – extra food and supplies due to the Covid-19 crisis; 

- of the charity; £833 – extra food and supplies, related to the Covid-19 grant from 

- • investment policy and London Borough of Hounslow. objectives including any £2,371 – essential items to ensure safe working during the Covid-19 ethical investment policy crisis, see Supplementary to Accounts for details. adopted. 

## **Section F                     Other optional information** 

In addition to our Constitution, Feltham Food Bank has the following policies in place: Confidentiality and Code of Conduct; Safeguarding Statement; Safety Statement (updated in May 2020). 

The Accounts, Supplementary to the Accounts and this Annual Report have been, as best as possible, prepared in accordance with: 

- Feltham Food Bank’s Constitution; 

- Accounting and Reporting by Charities: Statement of Recommended Practice; 

- The Charities Act 2011; •  UK Generally Accepted Practice.                                                                                  Insofar as they apply. 

## **Section G                    Declaration** 

**The trustees declare that they have approved the trustees’ report above.  Signed on behalf of the charity’s trustees:** 

**Signature(s)** 



**Full name(s)** Aisha Rahman John Calvert **Position (eg Secretary, Chair,** Treasurer **etc)**[Chair of Trustees ] **Date** 15th May 2021 

March **2012** 

**TAR** 

6 



CHARITY COMMISSION
FOR ENGLAND AND WALES
Fgltham F¢)od Bank
1163930
Receipts and payments accounts
CC16a
Forthe perfod
frorn
To
6th
rll 2020
5th Aprll 2021
Section A Receipts and pa
ments
Unrestricted
funds
Restricted
funds
Endowment
funds
Total funds
Last y•ar
to the neare8t £
to nearest t
to the n￿rest t
to thè nèarest £
to the nèarest £
A1 Recel ts
tbnalion5 for food & household SU
Business donation$
Grants
tbnalion5 for Covid-19 eme
Misc8118n8ous
tKJnalions for stora
HMRC Gift
Sub total(Gross income forAR)
6,293
2,380
3.375
23.938
6,293
2,380
3.375
23,938
7.082
11.371
2,830
152
enc
8 shed
1,522
342,
35,991
35,991
23.304
A2 Asset and investment sales,
Sge table .
Sub total
Phone and %4Eb5it8
Total receipts
35,991
35,991
23.304
A3Pa
ments
Food & household supplles
Stationery & printing
Insurance
storage & safety
Mobile phon88 & %*bsile
ChrisliTia5 hamper5
Miscellaneous
Covid-19 (food & suppli8sI
Covid-19 IPPE. bags. 5anitiser. etcl
vid-19 LB of ￿unSIoW Ifood & suppllesl
tES checks (Voluntary Action Harrow)
Loan re
ment
Publicity ffÉlerials & storage equlpwÈnt
5,281
128
165
572
339
3.613
5,281
128
165
572
339
3,613
5,908
418
153
449 ',
100
3.276
101
500
8,926
2,371
833
439
2,371
833
439
1.750
1,275
Sub total
22.707
22,707
13.930
A4 Asset and inveslmenl
purchases. (see table)
Sub total
22,707
22,707
13.930
Net of receipts/(payments)
A5 Tran$fgrs betwggn funds
A6 Cash funds last year end
Cash funds this year end
13,284
13,284
9.374
13,896
13,896
4,522
27,180
27,180
13.896

Section B Statement of assets and liabilities at the end of the period
Unrestrictfjd
funds
Restricted
funds
Endowrnent
funds
Categorios
Details
to nearost £
to rnarest £
to nwarest £
B1 Cash funds
QJrrÈnt account
10,132
Savings account
17.009
P8lty cash
39
Total cash funds
27.180
law88 with
sll
Unrgstrictod
funds
Reslricted
funds
Endowmgnt
funds
Details
to noarost £
to n8arest £
to rnarest £
t¢ whl¢h
•$$¢t t¢lorys
Detalls
CoBt loptlonall
rrÈrt value
Fthxl to whlch
asset belcws
Currert val
loptlonall
Details
C05t Ii)ptlonall
B4 Assets retained for the
charlty's own uso
Fwxl to vthch
Ilai411ty relats
AThount
10Olonall
Vlhwn due
10Olonall
Details
B5 Uabilitlos
Stqned by one or trustees on
behaff of all the Iruslee8
Date of
approval
SpJnature
Print Name
Aisha Rahman
15th May 2021
John Calvert
15th May 2021

## **Feltham Food Bank (Charity Number 1163930)** 

**For the Period 6[th] April 2020 to 5[th] April 2021** 


## **– Statement of assets and liabilities at the end of the 2020 2021 financial year** 

- Cash Assets £27,180 

- Liabilities £0 

## Supplementary notes to receipt and payment accounts 

**A1 Donations:** All cash donations for food and household supplies came from local residents, businesses and community organisations. 

**A1 Grants:** One grant of £3,375 received from London Borough of Hounslow on 1[st] April 2021 to help purchase food and household supplies in relation to the Covid-19 crisis for the period from 1[st] April to 30[th] June 2021. 

**A1 Miscellaneous:** £5 interest received on Barclays Bank savings account. 

**A3 Food & household supplies:** Funds are used to purchase additional food, toiletries and other household supplies.  Feltham Food Bank aims for a good nutritional balance in our food parcels.  Cash donations received are also used to purchase good quality fresh fruit and vegetables that are added to every food parcel.  In addition, it is sometimes necessary to purchase food to meet special dietary needs and to provide items such as baby food, baby nappies and feminine hygiene products. 

**A1 and A3 Covid-19 crisis:** the Covid-19 crisis started a few weeks before the beginning of this financial year. Over the duration of the Covid-19 crisis Feltham Food Bank has received generous donations totalling £23,938.  These individual donations, all from local residents, have ranged from £5 to £2,000. Of this money received, £8,926 was used for general food supplies to meet increased demand and £3,613 to provide food for Christmas hampers. 

Also, £2,371 was used for additional costs related to the Covid-19 crisis.  In detail, this was £722 for PPE and hand sanitiser, £173 (12 months at £14.39) for Zoom subscription, £205 for mobile phone charges, £197 for labels, £1,008 for carrier bags and £66 for a trolley to carry food. 

Additionally, in relation to Covid-19 we received the grant from London Borough of Hounslow detailed in A1 Grants above.  £833 has so far been spent on food and household supplies. 

It is expected that the additional expenditure to meet the needs generated by the Covid-19 crisis will continue throughout the summer of 2021. 



**A3 Mobile phone & website:** Call charges for Feltham Food Bank mobile (07448831297) and costs of web hosting for Feltham Food Bank website – www.felthamfoodbank.org Due to the demands of the Covid-19 crisis a second mobile (07783368928) has been purchased. 

**A3 Miscellaneous:** £40 for a gift of flowers to a Feltham Food Bank volunteer. 

**A3 DBS checks:** Feltham Food Bank has ensured that all Trustees and Volunteers have up to date DBS checks. As part of that process we have done 22 DBS enhanced checks, using Voluntary Action Harrow as the umbrella organisation to administer the checks. 

**Net of Receipts/(Payments):** In the period from 6[th] April 2020 to 5[th] April 2021, Feltham Food Bank had a surplus of £13,284. 

**Independent examination:** An independent examination of the Feltham Food Bank accounts has been done by Mike Foston.  He had “no concerns” about the accounts. 

## **Signed on behalf of the charity’s Trustees:** 

|Signatures<br>Full Names<br>Positions<br>Date<br>|||
|---|---|---|
||**Aisha Rahman**|**John Calvert**|
||**Chair of Trustees**|**Treasurer**|
||**15th May 2021**|**15th May 2021**|





Indgpendent •xamlnerfs report to the trustses of Feltham Food Bank
I report to the trustees on my examination of the a￿Ounts of Feltham FOCMJ Bank for
the year ended 5th April 2021.
Responslbilltles and basis of report
As the charity tnjstees of Feltham Fo&a Bank. you are responsible for the
pr&paration of the accounts in accordance with the requirements of the Charities Act
2011 (Yh8 Act,).
I rewt in respect of my examination of the Feltham Food Bank's accounts carried
out under section 145 of the 201 l Act and in carrying out my examination I have
followed all the applicable Directions given by the Charity Commission under section
145(5Xb) of the Act.
Independent examlnorfs ststement
I have completed my examination. I confirm that no material matters have come to
my attention in connection with the examination giving me cause to believe that in
any material respect..
1. accounting records wwe not kept in respect of Feltham Food Bank as required by
section 130 of the Act: or
2. the accounts do not actt)rd with those records.
I have no concems and have come ac*oss no other matters in connection with the
examination to which attention should be drawn in this re￿rt in order to enable a
proper understa
ng of the accounts to be reached.
Signed:
Name..
Iké Fosfod
Relevant professional qualification or membership of professional bodies (rf any):
Address..
[ eL (L4/rkl
{ Ji3 L4-a
Date:
)Ii