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2024-03-31-accounts

Period start date 01 04 2023

Period end date 31 03 2024

From To

Trustees' Annual Report for the period

Section A Reference and administration details ~~ee~~ Charity name Mode Rehabilitation ~~PC~~ Other names charity is known by ~~Pe~~ Registered charity number (if any) 1157257 Charity's principal address The Ash, Stockport Road East Bredbury Stockport Postcode SK6 2AQ

Names of the charity trustees who manage the charity

Dates acted if not for a Name of person (or body) entitled Trustee name Office (if any) whole year to appoint trustee (if any) ~~ee es~~ Chair Mr A.D.Hughes 1[Anthony Douglas ] Hughes ~~ee eeee~~ Treasurer Mr S.N. Gresty 2[Sydney Norman ] Gresty ~~ee ee~~ 3 Shirley Ridgeway Secretary ~~ee es es~~ Trustee 4[Michael Julian ] Wood ~~ee eeee~~ Trustee 5[Harriet Tadikondas ] Flt Lt ~~ee ee ee~~ Trustee 6[Sebastian James ] Gerrard ~~ee ee~~ 7 ~~ee es es~~ 8 ~~es es~~ 9 ~~es esns~~ 10 ~~es es~~ 11 ~~ee es es~~ 12 ~~es es~~ 13 ~~ee es es~~ 14 ~~es es Ge~~ 15 ~~ee RsGs~~ 16 ~~es es Ge~~ 17 ~~ee RsGs~~ 18 ~~es es Ge~~ 19 ~~ee RsGs~~ 20 ~~es es Se~~ Names of the trustees for the charity, if any (for example, any custodian trustees) Name Dates acted if not for whole year ~~a a~~

Charity Report: Mode Rehabilitation

November 2024

1

Names and addresses of advisers (Optional information)

Names and addresses of advisers (Optional information) Names and addresses of advisers (Optional information) Names and addresses of advisers (Optional information)
Type of adviser
Name
Address
Non-Executive Adviser Zeb Ahmed
Advisory Governance and
Policy
Sarah Gbeleyi

Name of chief executive or names of senior staff members (Optional information)

Susan McCormack, CEO, Founder and Chief Clinical Officer

Section B Structure, governance and management

Description of the charity’s trusts

----- Start of picture text -----
Charitable Incorporated Organisation: CIO
Type of
governing
document
(eg. trust
deed,
constitution)
Foundation
How the
Mode Rehabilitation operates under its constitution, which defines its charitable objects,
charity is
powers, and the governance framework for its trustees. Established as a Charitable
constituted
Incorporated Organisation (CIO) in 2012, the constitution stipulates the charity’s operational
(eg. trust,
association, age and governance protocols.
company)
Appointed by the Board of Trustees FOR THE PERIOD ENDING 31 [st] MARCH 2024
Trustee
selection
methods
(eg. appointed
by, elected by)
----- End of picture text -----

Additional governance issues (Optional information)

----- Start of picture text -----
Governance and Structure of Mode Rehabilitation Constitution and Framework
You may
choose to
The charity is a charitable incorporated organisation (CIO).
include
Mode Rehabilitation operates under its constitution, which defines its charitable objects,
additional
powers, and the governance framework for its trustees. Established as a Charitable
information,
Incorporated Organisation (CIO) in 2012, the constitution stipulates the charity’s operational
where
age and governance protocols.
relevant,
about:
Trustee Recruitment and Appointment
• policies
and The charity is governed by a board comprising a minimum of three and a maximum of twelve
procedure trustees. All appointments are for three years except for the founding trustees and must be
made through resolutions passed at duly convened trustee meetings. When selecting new
s adopted
for the trustees, the board considers the skills, knowledge, and experience necessary for the charity's
effective administration.
induction
and
----- End of picture text -----

Charity Report: Mode Rehabilitation

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Recognition of High Standards

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Accreditation demonstrates adherence to the highest standards in mental health care, tailored specifically to the veteran community. It reflects the organisation's commitment to quality, safety, and service effectiveness.

Enhanced Credibility and Trust

Being part of the QNVMH network enhances the charity's credibility among stakeholders, including veterans, their families, and funding bodies. It assures beneficiaries and supporters that the services meet rigorous professional and ethical benchmarks.

Improved Service Delivery

Accreditation involves continuous evaluation and improvement of services, ensuring that the mental health support offered is evidence-based, responsive, and culturally competent to meet veterans' unique challenges.

Crisis Support and Partnerships

Works with service users dealing with Complex PTSD and self-harming behaviours and offers crisis support to those with suicide ideation, substance use and over-medication use. We work collaboratively with emergency services, particularly the Northwest Ambulance Service in Stockport, supporting the Mental Health crisis, and organisations, charities, and local schools to identify and support vulnerable groups.

Access to Best Practices and Resources

Membership in QNVMH provides access to a network of organisations dedicated to veteran mental health. This facilitates sharing best practices, resources, and innovations, enabling the organisation to remain at the forefront of mental health care for veterans.

Focus on Tailored Support

Accreditation emphasises the importance of person-centred care. This means services are designed to address veterans' specific psychological, social, and emotional needs, ensuring that care plans are meaningful and effective.

Increased Stakeholder Confidence

Funders, partners, and collaborators are more likely to support an organisation that has achieved QNVMH accreditation, as it signifies accountability, transparency, and a focus on delivering measurable outcomes.

Pastoral Team and Multidisciplinary Approach

Our team comprises highly trained psychological therapists with Master's, PhD (student), Clinical Psychologists, Educational Psychologists and Professional Doctorates for supporting a ‘Triage’.

Our single point of access is identifying British Army personnel's carers and young people. We collaborate with schools and offer work placements, internships, career development, and psychological therapy support. We maintain high standards in training, safeguarding, and risk management.

Continuous Professional Development

Accreditation requires ongoing staff training and development, ensuring that the team remains skilled in the latest methodologies and approaches for veteran mental health care.

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Demonstration of Social Impact

Accredited allows the organisation to measure and showcase its impact effectively, providing evidence of the difference in veterans' lives through improved mental health, social inclusion, and quality of life.

Achieving QNVMH accreditation is not just a recognition but a commitment to maintaining the highest standards in veteran mental health services, fostering a culture of excellence, and ensuring veterans receive the care and support they deserve.

Our team adapted the “Take Control Course” for veterans. The “Resilience to Civilian Life” programme was initially designed to support our co-founding Project RECCE programme, which has supported over 280 Service leavers into employment. The initial two-week component of the programme has continued its success in helping support Service leavers and veterans through the Military Talent programme for Belfour Beatty

Our ‘Reset for Veterans’ has been disseminated to support veterans’ reintegration into society. This community-based support group enable veterans take part in our peer support group where they share their experiences and overcome barriers to accessing mental health support.

Our Mental health support for military families takes a systemic approach in providing psychological services to partners and children of veteran personnel.

Our ‘Discovery Talk’ programme has offered training opportunities for veterans to take part in support other veterans in Method of Levels (MOL) therapy. All training is provided at Mode Rehabilitation and is used a personal development and educational training opportunity for the veteran community.

Section C Objectives and activities

The first Armed Forces charity in Stockport was dedicated to supporting the mental health of the Armed Forces Community and providing a single point of access in schools.

Why

To reduce psychological distress in individuals caused by unnecessary wait lists for support to statutory services and give naturalistic support to some of the most complex individuals. We assist in removing some of the barriers associated with NHS services, including signposting for diagnosis as a proud member and the first charity in Stockport to be a COBSEO, ASDIC member and join the Armed Forces Covenant. We offer support to the Armed Forces Summary Community in support of complex mental health, addictions and prescription drugs. Our of the initiatives support Veterans, Families, Carers, Cadets and Young People—Central England objects of Prestige Award Winner for Mental Health Support. the charity set out in Our mission its governing To foster resilient communities by providing services which instil purpose, hope, and meaning document in people's lives.

What we do

Mode Rehabilitation is a registered mental health charity that offers psychological & psychosocial support to young people, veterans, serving military personnel and their families and carers through counselling and mental health intervention. We provide a single point of access to counselling and support through a range of psychological therapy services and mental health treatments and operate a drop-in centre for immediate mental health support.

Needs we address

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Our charity plays a vital role in addressing the diverse needs of the Armed Forces Community, veterans, and their families and carers. Focusing on mental health and wellbeing, we offer a safe space for individuals to openly express their emotional struggles and work towards healing and recovery. Recognising this community's unique challenges, we also offer programmes that assist veterans with employment in the civilian world.

The charity organises various interventions, projects, and activities that foster community engagement, social support, and relationship building, creating a sense of belonging and understanding within the Armed Forces Community.

Our primary objective

To treat mental illnesses through counselling/psychotherapy, emphasising mastery of internal control and purposeful behaviour. We are expanding our operations across the UK. Notably, our commitment to assisting the British Army has been recognised by the Ministry of Defence, which reached out for help with recruits and soldiers exposed to military operations overseas, focusing on Afghanistan and Iraq.

Drop-in Service

For ex-Armed Forces, Service leavers, carers, young people, and their families.

Training Programme

Our team adapted the “Take Control Course” for veterans. The “Resilience to Civilian Life” programme was initially designed to support our co-founding Project RECCE programme, which has supported over 280 Service leavers into employment. The initial two-week component of the programme has continued its success in helping support Service leavers and veterans through the Military Talent programme for Belfour Beatty.

We later designed and disseminated the “Reset for Vets” peer support programme with weekly sessions oriented at veterans with addiction problems and offering individual mentor support throughout the week. We also supported veterans in employment training for the Third Sector and Buddy Buddy advocacy training.

Goals and Impact

We aim to help people develop life-improving skills, promote leadership training, achieve streamlined administrative systems, employ salaried staff, recruit volunteers, and expand service delivery for improved mental well-being.

Positive Outcomes

Research indicates positive outcomes for those accessing services, including reduced substance use, less engagement in maladaptive behaviours, decreased emotional distress for young people, and increased exploration of ambivalence over medication use.

Professional Recognition

They are recognised by the Northwest Ambulance Mental Health Team / Responder for their fast response to people in crisis. Mode Rehabilitation's committed professionals, backed by academic expertise and support from Clinical Psychologists, inspire confidence and practical support.

Through the excellent leadership skills of our CEO, Clinical team, professional staff, and Chair, we can navigate complex cases online, conduct follow-up checks, and intervene in high-risk emergencies, earning commendation. Emphasising duty of care, our trustees oversee all aspects, enhancing training and skill development for service users.

The charity continues to evolve, fostering positive change and empowering individuals to take

Charity Report: Mode Rehabilitation

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control of their behaviours with the assistance of trained counsellors.

Veterans Foundation Support

In collaboration with the Veteran Foundation and various charities, we extend our reach by supporting the Armed Forces Community systemically. We are providing psychological therapy support to beneficiaries and reducing NHS waitlists by supporting an increasing number of veterans and civilians' families in addressing mental health problems and substance misuse. The frequency of family breakdowns among ex-military personnel is increasing. Hence, we aim to intercept individuals at the point of breakdown to offer our service and make things better and life bearable again.

MODE HQ

We collaborate with various charities and organisations to enhance support, advice, and information. Our 'transdiagnostic' approach ensures personalised care transcending diagnoses. Volunteers and therapists facilitate the drop-in, now available via telephone, Zoom, MS TEAMS, and the online service Tacklit.

Drop-in

We are aiding the Armed Forces Community. We are grateful for the generous donation received.

Summary Quality Network Veterans Mental Health: of the main activities Veterans Foundation supports the accreditation scheme's peer review, enabling our undertaken psychologists and counselling psychotherapists to celebrate their developed and enhanced for the skills to positive outcomes. Our impactful approach addressed diverse challenges, yielding public overwhelming results for conditions like trauma, substance misuse, disability and more. benefit about Military of Defence: these objects Our work with the MOD has been significant. We help military personnel with problems (include unrelated to combat. We identified children of non-serving military personnel in schools and within this initiated collaborations to expand support, including a novel project in Oldham's Lakeside section the Sanctuary. statutory declaration Trailer events: that trustees During this year, we have organised three outdoor ‘trailer events’, promoting our charity on have had the streets. One of those events was the highly attended Remembrance Day at Marple regard to Memorial Park. the guidance Lakeside Project – Addiction Support: issued by the Charity The Talking Quad for veteran mental health and substance misuse support. This innovative Commissio offer extends to crisis support and wraparound services, promising client and therapist n on public benefits. Collaborating with clinical psychologists, our decade-long journey has established a benefit) unique framework, ensuring compliance with UK law and best practices.

See poster below.

In addition, our Single Point of Access in Schools

This fosters purposeful lives, achievement, caring, and safety, providing connected, flexible help and creating opportunities for discipline in a non-coercive setting. In line with Carl Jung's wisdom – "If there is anything that we wish to change in the child, we should first examine it and see whether it is not something that could better be changed in ourselves”. We continue to celebrate the ongoing success of our Resilience to Civilian Life programme,

Charity Report: Mode Rehabilitation

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which supports service leavers through the military talent programme for employment opportunities at Belfour Beatty. A programme that helps the armed forces community to an ordinary yet radical way of life, codesigned by the Mode Rehabilitation team and Susan McCormack to express any doubts and disappointments about civilian life. To open or reopen the line of communication to understand the wonder and mystery of discovering, empowering and embracing everyday life in the construction industry.

Additional details of objectives and activities (Optional information)

Charity Report: Mode Rehabilitation

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Section D Achievements and performance

Charity Report: Mode Rehabilitation

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Section D Achievements and erformance p

Memberships Summary of the main achievements of the charity Armed Forces Covenant – Silver Award during the year Association of Service Drop-in Services (ASDIC) British Association of Brain Injury and Complex Case Management (BABICM) British Association for Counselling & Psychotherapy (BACP) British Association of Behavioural & Cognitive Psychotherapists (BABCP) Case Management Society (CMSUK) Confederation of Service Charities (COBSEO) National Institute for Health and Care Excellence (NICE) National Council for Voluntary Organisations (NCVO) Information Commissioner's Office (ICO) Quality Network Mental Health Services (QNVMHS) Veterans Gateway

Charity Report: Mode Rehabilitation

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Section E Financial review

Brief statement of the charity’s policy on reserves

Details of any funds materially in deficit

Further financial review details (Optional information)

You may choose to include additional information, where relevant about:

Section F Other optional information

Statement by Clinical professional:

“The staff are personally and clinically experienced, all of the services mode offers are evidence-based and are all client led ensuring the client is valued and empowered at all times".

Statement from an interview by QNVMH’S:

“The organisation's CEO, Susan McCormack, is one of the kindest people with the biggest heart and is always yearning to help everyone she can. This passion is then contagious within the organisation, and every employee/volunteer does everything in their power to help as many people as possible as soon as possible and give all clients utmost respect, empathy, and professionalism”.

“The organisation also strongly promotes peer/social support and tries to connect veterans and bring them together. Maintains high focus on the needs of individual clients".

Statement from a Service user:

"2024: I've found solace in the support offered, grateful for this transformative journey".

Statement from a client:

"Empowering Recovery: Mode Rehabilitation, Where Self-Discovery Leads to a Brighter Tomorrow!"

"Susan McCormack, our CEO, embodies boundless compassion, inspiring everyone to assist others passionately. We prioritise swift, respectful, and professional support for all clients. Additionally, we actively

Charity Report: Mode Rehabilitation

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foster peer and social connections among veterans, emphasising individual client needs".

Rehabilitation Research

The CEO, currently pursuing a PhD, possesses extensive expertise in comprehending prolonged psychological distress, 12-step recovery, rehabilitation support, and cognitive-behavioural models. Our evidence-based collaborations with the Armed Forces Community and vulnerable youth/adults in and outside schools, alongside esteemed universities, have provided research opportunities. Ongoing PhD research study focuses on Mode's work.

Financial Evaluation

The charity has encouraged and supported other charities and organisations, as well as industry partners with mental health support, and it has encouraged local organisations to sign the Armed Forces Covenant.

Reserves Policy

The Charity's policy dictates that unrestricted funds not designated for a specific purpose should be maintained at a level equivalent to three to six months' expenditure. The Board of Trustees believes that keeping reserves at this level will enable the Charity to sustain its ongoing activities in the event of a substantial decrease in funding, providing time to explore avenues for raising additional funds.

Principal Risks and Uncertainties

Insufficient Beneficiary Participation:

The Charity faces a risk if it fails to attract enough beneficiaries. Presently, it receives ample referrals per year for mental health support. Additionally, the organisation is actively exploring collaborations with potential referral partners to broaden its network.

Inadequate Funding

The Charity is committed to broadening its funding sources to avoid excessive dependence on a limited number of contributors.

Financial Review:

As of 31 March 2024, the charity's yearly surplus of accumulated funds will be spent on its activities in the forthcoming year.

Financial Risk management

The Trustees have evaluated the Charity's significant risks, specifically those about its operations and

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finances. They are content that adequate systems and procedures are implemented to minimise the Charity's vulnerability to these significant risks.

Plans

The charitable organisation has submitted a proposal to reduce isolation and improve recovery outcomes, aiming to enhance mental health in vulnerable groups of individuals. Continue to improve standards of efficiency and best practices in managing the journey of beneficiaries and employees. Additionally, strategic partnerships with organisations supporting the armed forces' community mental health, focusing on collaboration and referrals to the Back to Basics and Veterans Recovery programmes to help veterans into employment.

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) Full name(s) Mrs Shirley Ridgeway Position (eg Secretary, Chair, Secretary etc) Date 28/11/2024

Charity Report: Mode Rehabilitation

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13

Charity Name No (if any) No (if any)
Mode Rehabilitation 1157257
Receipts andpayments accounts CC16a
For the period
from
~~ee~~
01/04/2023
Period start date
~~ee ~~
To
~~ee~~
31/03/2024
Period end date
~~ee~~
Section A Receipts and payments
Unrestricted
funds
Restricted
funds
Endowment
funds
Total funds Last year
to the nearest
£
to the nearest to the nearest £ to the nearest £ to the nearest £ to the nearest £
A1 Receipts
Donations 6,641 - - 6,641 440
Charitable activites 45,778 46,815 - 92,593 39,625
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
Sub total(Gross income for
AR)
(Gross income for
AR)
52,419
46,815 - 99,234 40,065
A2 Asset and investment sales,
(see table).
Loans received from external funder
-
-
-
-
-
-
-
-
-
Sub total -
-
-
-
-
Total receipts
52,419
46,815
-
99,234
40,065
~~————~~
A3 Payments
Cost of raisingfunds 10,822 - - 10,822 2,160
Cost of charitable activities 52,668 29,940 - 82,608 50,100
Governance costs - - - - 2,580
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
**Sub total ** 63,490 29,940 - 93,430 54,840
A4 Asset and investment
purchases, (see table)
Purchase of tangible fixed assets
4,411
-
-
4,411
1,228
Loans repaid to external funder
-
-
-
-
Sub total 4,411
-
-
4,411
1,228
Total payments
67,901
29,940
-
97,841
56,068
~~———_—~~
Net of receipts/(payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
- 15,482
16,875
-
1,393
- 16,003
-
- -
-
-
19,437
- -
19,437
35,440
3,955
16,875
- 20,830
19,437
~~SSS~~

CCXX R1 accounts (SS)

02/12/2024

1

Section B Statement of assets and liabilities at the end of the period

Categories
Signed by one or two trustees on
behalf of all the trustees
B1 Cash funds
B2 Other monetary assets
B4 Assets retained for the
charity’s own use
B5 Liabilities
B3 Investment assets
Signature
Details
Details
Tangible fixed assets
Bank
Details
Details
Total cash funds
(agree balances with receipts and payments
account(s))
Details
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
3,955
16,875
-
-
-
-
3,955
16,875
OK
OK
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
-
-
-
-
-
-
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
Unrestricted
14,345
-
-
-
-
-
-
-
-
Fund to which
liability relates
Amount due
(optional)
-
-
-
-
-
Print Name
ShirleyRidgeway
Endowment
funds
to nearest £
-
-
-
-
OK
Endowment
funds
to nearest £
-
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
-
-
-
-
When due
(optional)
Date of
approval
ShirleyRidgeway 28/11/2024

CCXX R2 accounts (SS)

02/12/2024

2

Independent examiner's report on the accounts

Section A Independent Examiner’s Report

Report to the trustees/ Charity Name Mode Rehabilitation members of

On accounts for the year 31 March 2024 Charity no 1157257 ended (if any)

Set out on pages

(remember to include the page numbers of additional sheets)

I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended DD / MM / YYYY .

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent I have completed my examination. I confirm that no material matters have examiner's statement come to my attention (other than that disclosed below *) in connection with the examination which gives me cause to believe that in, any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Signed: Date: 28/11/2024 ~~PO [|~~ Name: Richard Hunter ~~Cs~~ Relevant professional FCA qualification(s) or body (if any): Address: MJ Goldman, Chartered Accountants, Hollinwood Business Centre, Albert Street,

October 2018

1

IER

Section B Disclosure

Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).

Give here brief details of any items that the examiner wishes to disclose .

October 2018

2

IER