2024-03-31-accounts

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DIAL

SOUTH ESSEX

The Disability Helpline

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ANNUAL REPORT 2023-2024

Mission Statement & Core Values

Organisational Chart

Staff & Management Committee

Volunteers & Services

Chairman’s Report & Treasurers Report

DIAL Projects

Case Study

Statistics, Evaluation & Monitoring

Generated Income Funding & Donations

MISSION STATEMENT

DIAL provides a free, confidential, information and advice service on all issues affecting disabled people’s lives, to enable and empower them to improve their quality of life and live as independently as possible. Our own unique experience of living with disability allows us to assist others with understanding and expertise.

CORE VALUES

INDIVIDUALITY We try to respect the uniqueness of each person we work with and develop services that meet their individual needs.

EQUALITY OF We will actively promote the rights of each individual. We OPPORTUNITY want each person to achieve their hopes and goals and make real choices towards a positive future. We believe everyone should have the opportunity to make their own contribution to the community they live in.

SUPPORT AND We believe in offering support to service users in ways INDEPENDENCE which should minimise their reliance on input from professional services. We are committed to enabling people to make friendships, relationships and community networks.

BEST VALUE We are committed to the continuous improvement of services which provide both quality and value for money for the community.

VALUING STAFF We believe in the strength of teamwork and of the individual. We will work to improve the knowledge and skills of all of our staff and volunteers through training.

ACCOUNTABILITY We are committed to working openly with service users, staff, volunteers, our management committee, and external voluntary and statutory bodies. We will work to communicate with and involve all these people in the decisions in which they have an interest.
COMMITMENT We strive to incorporate our values into all our policies, procedures and day-to-day working practices.

ORGANISATIONAL CHART

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CHAIR
Carol Edgell
MANAGEMENT COMMITTEE
Vice Chair Secretary Treasurer
Kim Skinner Andy Penson Paul Hayden
COMMITTEE MEMBERS
Janet Greensmith
Sandra Hill
Isabella Lennon
DEVELOPMENT
MANAGER
Janet Stevens
OUTREACH ADVANCED CLAIMS ADMIN PROJECT OFFICERS
DEVELOPMENT OFFICER MANAGER ASSISTANT Kasia Walton
Christine Tarbard Sally Penson Ev Coe Angela Brown
VOLUNTEERS
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STAFF

Jan Stevens, Responsible for the daily running, fundraising and the Development Manager development of all services at DIAL

Sally Penson Assist clients with appeal submissions, casework and Advanced Claims & tribunal paperwork and complicated benefit enquiries. Deputy Manager Assists with management duties in Managers absence

Christine Tarbard Outreach and Home Visiting Adviser dealing with a Outreach Development variety of issues in peoples homes and various locations in the Officer south of the county

Kasia Walton To create social and self-help groups throughout the Project Officer district and promote volunteering through the groups

Angela Brown To assist with running the social groups Project Officer

Ev Coe Deals with the clients database, statistical information and Admin Assistant helps all staff with various admin tasks

EXECUTIVE MANAGEMENT COMMITTEE/TRUSTEES

DIAL’s Committee is made up of 95% disabled people. They have a wide variety of skills to help enhance the running and decision making of DIAL. All major decisions regarding the charity are taken by the Management Committee.

Carol Edgell Chair Retired Police Force Administrator Kim Skinner Vice Chair Retired Service Manager Paul Hayden Treasurer Retired Local Government Officer/Bookkeeper Andrew Penson Retired Mechanical Engineer Janet Greensmith Retired Confectioner Sandra Hill Retired Accounts Clerk/Bookkeeper Isabella Lennon Retired Renal Nurse & Careline Employee

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VOLUNTEERS and SERVICES

VOLUNTEERS

For 38 years, volunteers have been a vital part of DIAL in providing support to thousands of disabled people by:

Giving information and advice on any disability issues
Working to influence public opinion and government policy
Promoting disabled people’s active involvement in society
Promoting lifelong learning

DIAL promotes the role of disabled people in society by:

Supporting them to influence decisions
Sharing their experiences and skills within their communities and society as a whole
· Making choices

Volunteers are crucial in making sure DIAL continues to support disabled people and benefit the local community. People volunteer for many reasons, perhaps to give something back to the local community or to gain valuable experience which could help in finding future employment. Volunteers agree that volunteering with DIAL has helped towards gaining more up to date skills, experience and increased confidence.

Volunteers add value to our work with disabled people in the local community and in return can expect:

The enjoyment of being part of a team
A chance to meet new people, make new friends, gain confidence and increase self esteem
To gain new skills
The chance to use their individual talents and skills to benefit disabled people
Personal growth and development
The rewarding feeling of supporting someone to achieve their full potential
The knowledge that they have made a real difference

DIAL currently has a bank of 8 committed volunteers, working between 5 and 10 hours per week at the office. We also have another 9 volunteers supporting our “Coming Together” groups. Whether they are disabled themselves or have a family member or friend they care for, they are all dedicated to the work that they do and endeavour to help others cope with their problems and difficulties. DIAL promotes the importance of the role volunteers play in the organisation and encourages all volunteers to participate in training courses to benefit their work at DIAL and to increase their own knowledge, skills and confidence.

SERVICES

DIAL is open Monday to Friday between 10am and 3pm at its main office. Anybody is welcome to come and visit us at the office as all COVID restrictions have now been lifted. All enquiries are promptly dealt with and further information is passed on as soon as we receive it. DIAL is unique in the fact that it deals with problems relating to all disabilities and disability issues mainly by people who are disabled. This enables them to give advice with compassion and empathy and we feel that this puts us in a better position to give a top quality, specialist service to disabled people. We provide quality advice and information on a wide range of issues.

We offer a variety of projects to help as many people as possible access our service in the way best suited to them. We offer

General information and advice by our office in Grays
Home Visiting service for people unable to get to us for help with benefit applications and independent living advice (this is a limited service)
Welfare Rights Service to help people with appeals, casework, submissions and tribunals
Our Outreach Service
Information provided by telephone, Email, via our website, text
Social Clubs and Self-Help Groups (call office for details)

The following services are available. Appointments are needed for some areas of assistance e.g. form filling, appeal casework and home visits.

Support, Information and Advice by friendly staff and volunteers
Benefit Checks, Benefit Enquiries, Benefit Appeals and Casework
Help with completion of various forms (hard copy and online)
Advice on a variety of disability related subjects, e.g. equipment, leisure, access, etc
Advocacy, Signposting and Referral, as necessary

CHAIRMAN’S REPORT

As usual this has been a very busy year which has not been that easy due to a shortage of volunteers as we have had various illnesses and hospital stays impacting on the number of people available to do the forms, advice, etc required. We have managed to recruit some extra volunteers but, unfortunately, these have either not stayed or have become sick themselves. Those we have managed to secure and keep I am pleased to say are all doing well so the rest of us have managed to keep the waiting list down as much as possible.

We have managed to secure a larger office with two interview rooms in the same building which we will be moving into at the beginning of April. This will give us more room for training the new volunteers and better privacy for the clients. We are looking forward to this move.

As always, I wish to add my personal thank you to everyone for all the additional days they have worked and their total commitment to DIAL.

Carol – Chairperson

TREASURERS REPORT

This year has been quite successful in our funding efforts, securing several new funding streams and we have managed to retain some reserves to give us a buffer for any difficult times ahead. The trustees continue to monitor the level of funding being generated to ensure sufficient funds to continue to operate the service at its current level for as long as possible and to introduce some new services to benefit more disabled people in the area. We are now looking for funds to continue the projects we have started once the current funding streams finish. Outgoings have increased this year with the Cost of Living increases but we are managing to absorb these into our everyday work and payments and finish the year with a balance to carry forward to the new financial year..

Paul – Treasurer

DIAL’s PROJECTS

Sally Penson Appeals Service

During this financial year, my appeals work continues, and I continue to manage the volunteers. I have attended information and volunteer recruitment events.

We continue to increase training, advisory skills and knowledge for the volunteers to enable them to provide professional support to our clients.

My case load continues to grow, and I am still representing and attending hearings. During the last year I have had 133 cases, 77 cases are now closed and 60 of which had successful outcomes, which generated a yearly income of £257,239 and increased my client’s weekly income by over £4,946. They were all grateful to receive backpay amounting to nearly £324,179

I was left with 74 ongoing cases. Out of the 77 cases closed, 11 clients had not notified of the outcome and we had no further contact with them since their initial enquiry.

Christine Tarbard Outreach Service/Home Visiting

The Outreach Service and Home Visiting Service are progressing well. I have done various outreach events across different areas of South Essex and now have a regular desk twice a month at The Happy Hub in Basildon which is picking up well. Home Visiting is busy as I’m now seeing more people in Sheltered Housing Schemes. This has come about mainly from word of mouth, friends and family members and by referrals from Social Prescribers at GP surgeries. I still work closely with Thurrock Community Support (Local Area Co-ordinators) whose clients suffer a lot of mental health issues and who are unable to navigate the systems themselves. This causes them more anxiety and stress. I also work closely with voluntary organisations who operate referrals and signposting for their clients.

Kasia Walton “Coming Together” Project

I was on maternity leave for the last 5 months of this financial year, which is when Angela was employed to help to run the groups. The project is continuing and starting to expand in Thurrock. The groups provide a range of activities to build social connections between disabled people, as well as their families and carers. Activities include coffee mornings, advice and support and areas of interest of those attending, and a Young People’s Programme, to encourage social interaction. We started a group for families with children so they can play whilst the parents chat and support each other There are also training sessions to develop digital skills. Participants shape the project via user forums, evaluation workshops, and by giving individual feedback.

Although all the groups are up and running some people still feel unsafe about attending and mixing with other people so we continued using alternative methods as well to please everybody. We use instant messaging and video chats to provide a reliable network of advice and friendship. We now distribute packages every month to both adults and children to keep them occupied and a little competition as they enjoy sharing their work with other members. The craft packs are now a part of the overall project due to their large popularity. We are trying to encourage those who are lonely, isolated, or interested in learning more about living with a disability or with a disabled child to join our online chats, join in with video calls and take advantage of the various activities we have on offer. We have a mix of lonely, retired people, people with physical disabilities and people with mental health conditions. We have created the WhatsApp group where people have 24hr contact with each other and this is working very well.

CASE STUDY

Whilst attending one of our Outreach venues, The Happy Hub in the Eastgate Centre, Basildon, I see a lot of people for general advice, some of them homeless people. I saw one particular client several times over a 3-month period and he eventually started to ask questions about Personal Independence Payment (PIP) as the Motivated Minds team had advised him to speak to me about it.

He suffers from severe mental health issues, including Schizophrenia, and Learning Difficulties. His name is John, and I found out that he hates staying in his flat as he has no electric so he couldn’t have any cooked food or hot water to wash in. He has a support worker at Motivated Minds, Fiona, and I phoned the DWP for a PIP form for him and had it sent to her at Motivated Minds as he doesn’t open any post and Fiona deals with all his bills and paperwork, ordering his medication and taking him to collect it as he is very forgetful and comes across as quite agitated and abrupt with people.

John brought his PIP form in to me to help him to complete the form and I gave Fionas details as a contact as he doesn’t have a phone or email address. Fiona was contacted by DWP answering questions relating to the answers on his form. A few weeks later John came in to see me and tell me that he had been awarded enhanced Daily Living component of PIP and that it was backdated.

John asked me to phone his electricity company and pay the arrears and put money on his meter so he could have power in his flat. He also asked me to phone Basildon Council and pay his Council Tax arrears. He said that this has taken a lot of the stress away. Fiona took him to Primark to buy some new clothes and shoes because he wore his clothes for a week and then threw them away as he couldn’t wash them. He then used to go to a charity shop to buy clothes for the next week but now he would be able to use his washing machine. John was very happy with the help we had given him and gave us a donation to show his gratitude. He says that he feels as though he has a new life to lead.

STATISTICS, EVALUATION & MONITORING

These are the annual results of the evaluation and monitoring of DIAL’s service using the monthly statistics. In the financial year April 2023-March 2024 we saw a total of 3176 clients seeking information on 5252 enquiries. We also saw another 542 people at the clubs and delivered packages.

Benefit advice was again the main subject that we were contacted about accounting for nearly 70% of all enquiries received. We dealt with 2204 enquiries related to benefits, 2401 for other disability related issues and 647 enquiries for help with challenging decisions.

AREAS

Although not everybody that we deal with will give us their full details we try to get the area that they live in. We are being contacted by people from further afield including Outer Boroughs of London, Havering, Dagenham, Chelmsford and Southend. Contacts from each area are shown below;

Basildon, Billericay and Wickford	494
Brentwood	44
Castle Point	81
Rochford	109
Thurrock 1939	1939
Southend	147
Other	362
Total	3176

WEBSITE

Our website is updated whenever possible allowing many people to find the answers to their enquiries online for the more frequent enquiries that we deal with. We are currently unable to monitor the amount of people visiting the website but are having a new website built. Once this is live we will be able to produce the figures using the website.

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BENEFITS AND GENERATED INCOME

Of the applications that we completed we have only received about a third of all results. Many claims are still being refused or clients are receiving a much lower award for Personal Independence Payment (PIP) as the criteria for qualifying for an award is more difficult to achieve than it was with DLA. With refusals for other benefits this combination is putting a higher demand on help for Mandatory Reconsiderations and Appeals Service. Results still do not consider any additional income generated by the award of one benefit that leads to entitlement to other benefits, e.g. an award of Attendance Allowance that then leads to an entitlement to Pension Credit, Housing Benefit, etc. We can still only record the amount of the initial Attendance Allowance award for our figures as we are not informed of the rest.

Over the past year we generated a total of £1,312,793

This is made up of £731,373 from awards of benefits and back pay from forms we completed and £581,420 from successful appeals

FUNDING AND DONATIONS

We would like to thank everyone who has helped DIAL over the past year. It is becoming increasingly difficult to raise the funds needed to continue to operate, especially core funding, but we have managed to survive another year and generate more income to continue to offer our service to our clients.

We would like to say a very big thank you to our main funders listed below that have funded DIAL’s work over the past year, without whose support we would not be able to continue to operate.

We would also like to thank all the individuals who have generously given donations throughout the year and those who have pledged a regular standing order donation. All money given is used for the direct benefit of the service, to help us to help the disabled, carers, older people and vulnerable members of our communities.

MID & SOUTH ESSEX COMMUNITY PARTNERSHIP FUND THURROCK VOLUNTARY SECTOR DEVELOPMENT FUND Awards for all

PeoPle’s health trust POSTCODE community TRUST GARFIELD WESTERN National lottery community fund Nationwide

Lloyds foundation

WITH COMPLIMENTS

DIAL is a CHARITABLE INCORPORATED ORGANISATION

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Registered Charity Number: 1155514

DISABILITY INFORMATION ADVICE LINE SOLITH ESSEX DI.4L SOIITH F.SSEX Charity Registration Number: 1155514 STATEMENT OF ACCOIINTS FOR THE YEAR ENDED 31ST MARCH 2024 BROOMS PROFESSIONAL SERN'ICES LIMITED CHAR"I'ERLD CERI"IF IED.4C'COLIN'TANTS REGISTERF.D AIIDITORS

Disability Information Advice Line Soulh Essex {DIAL South Essex) Statement of Trustees, Responsibilities The Iruslees are required lo prepare accounts for each financial year which give a true and fair view of the Charitj's s financial actiN'ities during the year and of its financial position al the end of the year. In preparing those accounts, the trustees are required to.. Select suilable accounting policies and then apply them consislenily, Make judgement5 and estimates that are reasonable and prudent, Slate whether applicable accounting standards and slatemenls of recommended practice have been followed. subject to any maierial departures disclosed and explained in the accounls. Prepare the accounts on the going concern basis unless il is inappropriate to presume that the Charity M'ill continue ils activities. The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy the tinancial positioii of the Charit), at any time. They also are responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Independent Examiners, Report to the Trustees of Di%#bilih. Information .4d%'ice Line South Essex {Dl.41. South F.ss¢x) for the )'car ended 31 st,Ilar¢h 2024 I report on ihe accounts of the Charit). for the )'ear ended 31 st March 2024 Respectie respon5ibilitie5 of trustees and examiner I'he chariti.. % Iru%lees are reswnsible for preparing the Trustees Report and tl)e financial statements in acLordan¢e M ith applicable lam and Ilniied Kingdom accounting %tandard% {[ Inited Kingdom Cjenerall!. AccLPted Accounting Practice) are %¥t out iii the Statcm¢nt ol. Trustccs Rcsponsibiliti¢%. l-he Charl s truslees ¢nnsider ihal an audit is not required for this N'ear lundcr section 144121 of thc Charities Acl 201 I Ith¢ Charitieb Act)) and ihat an independent examination is needed. It is resw)nsibility to= examine the accounts (under section 145 of the I"hariti¢s Act 20111.. tiTr I()11()1 the PT()¢edure4 laid dOn in the (Jeneral Directions gii'en the Charit). Conii%sioncr5 (under %ection 1451511hl ()fihe L'hariiies Aci 2011 }.' and lo statc ii,hctlicr particular mallcrs hae come to ()ur dtteniion. Basis of independent examiners. report MI. examination was carried out in accordance ilith th¢ general Dir¢ctons gii'en b). Ihe LharitN. C()mmi.sqioners. An exan)inalion includes a reK'ieii' of the accounting records kept bw thL cliaritj and a compari%on c)f Ilit aL¢ounls presenied Ni iih iho%e reLC)rds. It dltso inLludeN Lon%ideration ol an!.. unusual iiems or disclosurLS in tlic accounts. and tliL s¢Lking ol. ¢xplall()n% Irom i'()u a% trusiet ¢()nLeming anN such mailers. rhe proLedures undenakLn do not prowidc all thc ci'idcncc that m.ould bt required in ali audit dlld. c()n%equenil)'. no opinion is gil'en as io ii,hether the accounts prcscnt a'truc and lair i'ici" and th¢ r¢port i% limiied ti) tho%¢ m<ltt¢r_4 et oul in the siaiement beloi¥. Indepndeni exumirtLfs' Sluiemenl In L()nnection 1th m), exdminatinti. no maner has come to my attention-. vhiLh gi¢* me reaqonable Lauye lo believe that, in any material respect. the requiremcnts.. lal to keep accounting records in accorance '1th section 130 of thc Charitics Act 201 I: and Ibl to prepare accounts iN'hich accord w'ith thc accountiiig rccord5 and to Compl ii".ith th¢ a¢Lounting requirements ofthe Charities Act 2011 and the regulations ffladc thL Teunder have noi been mel- or to ii,hich. in mv opinion. attention should be dra in order 10 enable a prOr underqianding ofthe accoun[% ti) he reached. Signed Sonia shdh FCCA ACA C'I-A Brooms Professional Services Ltd Broom House 39143 London Road Hadleigh 14¢nlleet r.55¢x SS7 2QI. Dated.. 29th October 2024

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Disability Information Advice Line South Essex (DIAL South Essex) Statement of Financial Activities for the year ended 31st March 2024 2024 ?n?3 Notes Fixed assets 4.181 2.i44 Current assets Balances with bankers Sundry Debtors Cash in hand 120,385 461 79 J2Q.09? 79 Tolal ciiryenl as.gel.s 120.9?5 Creditors: amounts fAlling due within one year Creditors 890 1.6)8 890 1,6),9 ,l.'oyl currep71 assels 120,035 lJ8.i1S Tolul a.f.set.s less c'iiri-ek71 liubiliiies 124.216 Ilnrestritted funds Genernl fund 53.571 3).476 Restricied funds Peoples Health Trusl NATW A4A PPT NLCF fund NHS Fund 5,157 4, ?4) 47. 734 19.155 12,686 322 6, ()38 J9.1?? 124,216 These finaneial staiements were approved by ihe Trustees on 29th October 2024 and signed on iheir behalf by.. Chairman Icarol Edge Treasurer (Pa Hayden)

Di5abilih. Information Adlice Line South Essex 11)I,Il. Svuth E5%exl Stattrntnt of Fin#Dri#l A¢tiii¢ies for the iegr ended 31st Mgreh 2024 l Atctsuniithg Policie5 a .4c¢tsvniittg Ctjlli'eniio The fiiianc131 stalenienis have been prep&red under the hi5toiical Cost Convention Thev have been prepared in accordance wilh lh¢ Siaiem¢nl of Recammend¢d Practice- AccLTrunlingT Jnd Rewrting, b C hdTilies prL'pariTlg IhLir accoiinis in aecordance i4'iili Ih¢ Financ1al Rtportinb Standard appltC3ble In the UK IFR5 10?1 Issued on 16ih Jul), ?014. applicabl¢ accouniiii¥i 51aiidards and th¢ Chariiies Ad ?01 l. Th•. have been prepared on art aLCtutls btsis ofaceouniinb. b Re¢on¢iliaiion ith prei'i(ku$ GenergllF Aectpted Accounti% Prllflice In iii¢ikqrinbJ tli¢ accnuiii.4. th¢ Irusiees hawe considered i¥helher In appl!'Ing Ihe accounting, policies required by FRSIO) and the Charities SORP FRSIO? iestaiement ol'coiiiparaiiwe Items was needed. No resldl¢ni¥nls i%¥r¢ required e Incomt Recognition Inconie Is r¢¢o4Trll17.ed In Ihe FKriod i¥lien the ChariTh Is eniiiled to r¢¢eipi and th¢ aniounl can be measured lth Feasonable a¢euTacv. In aecordance I1h Ihis M)IicN' liJ£iiiii gre IDclud¢d i¥h¢ii the conditions foT rec¢ipl have been complied with. d Fund.lccllntlTrg Cjeneral lund5 dri LlllTLSln¢ied funds whi¢h are available for Ihe use ai the discretion of the irusiees In funh¢[9¢ of th¢ bT¢neral objectives of the charitv and iTrhich havL' not betn desibTnai¢d for an>. oiher piii'pose rJe.sib¥iiai¢d tunds ar¢ ¢oini)rised ol- unresiricted tunds that hae been sel aside b). the Irusiees for particular purposes. Th¢ aim and ust of each d¢si¥pnai¢d fund is Resiricied funds are tunds ¥%liich 3Te to be ed in acLordance }lIh SPeLifiL reblriciions imwsed by donors or ¥%hich hai'¢ b¢ell raised by the Charitv for particular piiri)o%es Tht cost of'r31_sin¥ and admiTrisleringi such luTh45 are charLTed athinsi the s1fte funds. The aim and use of tach r¢sirici¢d fUT 1s.sei Qui In tb¢ noies 10 Bank Ikpo51ts InTLfisI [LLL1bIL ineludtd in ihe Incomc and elnditure accouni 14'h¢n 1115 receied at 3Tr amount lsthich includes ani. t eredil recOtrabIC from HM Reictiiic & Cusionis. Inieresi rec¢i%'ed from deposiis are account¢d receipi f.. Tr'xi)endii¥re Re£nItIOn l.iabilitle5 are recogTnised as eipendilure soon as Iheie Is a lebal or LOTlgirucii%'e oblib?aiion coininiiiin¥i ihe ¢hariTh io th31 e.xpendiluTe. It is probable that All exnditlire IS aLLounied foi on an accruals basis. All exn5¢S includinyi supwn ¢0515 and byovernanc¢ c051s are allocated OT apportioned 10 the applicable eipendiliire hL'adin¥75. g. .411oc#iion o( Supp(bri ond Goi'ernancc Costs Suiipon LQ5t% h3I'L been allocated kliieen Lp0¥Mance Cosis and oiher supwll costs. Governance cosis comprise all costs involvin¥1 Ihe publiL accounlabil2ty or the charilk and 115 compliance i%iih reLTulaiion and g7uod praLIILe The olll Ji 3pi)ortionnient to b?oi'ernance casts relate to adininislralive salaries ei¢. Ivhich are apwrtiontd on Ihe basis of IOV/o 10 b7ov¢rnan¢¢ costs. based on siaff iiIiie 311oLaled lo bTO%eTnance Issues. h Income Tay RecI1]e on Gilt.4id IIiLOTllt la.x Is rkLoILfLd Iroin HMRC on illcoin¢ received IFOM don31ions by wa} ol'ihe gift aid scheme duTing Ihe >tar T2gIble Triied.455ets TaiiLTible Iixed asSelb ar¥ LapildlibLJ %ihLn Ihc cosi of such ass¢is lexcludin¥ V ATI exceeds £?00. Tangiible tiled as5els aTe 51aied ai eosi lesg depreeiaiion which is pruiided in annual 111sialmLytris otr¢r Ilie esiiniaied useful econoiiiic Iiv¢s of the $t15 Depreciaiion Is prOlded al the follo15 annual raies.. J. St(kck$ Stocks collsisi ot'purLhased Lyoods lor resale and are slalLd ai Ihe loi¥er ol'cosi and nti r¢a115able value Provision Is n13de for slow-moving or obstilele items ,here 3pprvpri31e

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Disi)bility IRformatioTr .4di'ice Line South Esse IDI,IL South Essex) Notes to the aceounts. l'ear Ended 315t imarch 2024 .4. ..1110¢4tion ofgoi'erngn¢¢ gnd.$upport costs 2024 2Q23 Total alloLaied Govemance related Other Support Losis Gov¢rnan¢¢ relaied Other Support costs SalaTr" and national insurance Pe115ions Prol¢s.sional fee% OffiLe Supplies InsiiranLC and atlilialion fces Ofiiie equipm¢ni and vopier hire Coinpuler expenses ALci)unianL>' Sundry" expense Rent. rates and 5ervice5 7.759 94 3,087 .958 1.745 1,971 1.455 7.759 94 7.90 99 3,087 1.958 1.745 1.971 1,455 117 2.935 1.73? J, 914 J, 120 3.409 9.8JQ 3.409 9.830 In. 735 i2.828 9.374 23.4f5 9.179 Net Inf omin% Resources afier chArging: 2024 21J23 ,Y'ei imcoining Resoiiice5 aiL siuled uJPei' L'huiging lh¥ CJenÉrul Piirtd.. Blooms Piofes5ional S¢rs'iLe5 Lid". indcpL"ndcJii eianiinalion aLLountanLy. laxaiion and consulianci. DeprcLiaiion OpcTaliiig lea5¢ r¢nlals ol. ¢quiprt*ni J. 120 2.979 1.971 2.187 1.914

Disability Information Advice Line South Essex (DIAL South Essex} StAlement of Financial Activities for the year ended 31st March 2024 Fixed A55et5 Fixtures, Fittings Equipment Total C'.osVI'#luation At 1st ApTiI 202.3 11.658 11.6)8 Addition.q 4.617 4.617 Disp05als At 31 si March 2024 16.27) 16.275 D¢preciatio At l.%1 April 2023 9.114 9.114 Chargc lor N'car 2.979 2.979 Disposals Ai J Isl March 2024 r*et Book I'alue Ai 31 si MarLh 2024 4.181 4.181 .4131si ..¥lai'ch 2n23 Debtor5 2024 Sundr). Debtors 461 4()1 C'reditor% 2024 211?3 Sundrv creditor5. aLciuals and deferred income 890 1.058 890 1.6)8

Disability Information Advi¢e Line South Essex (DI.4L South Essex) Statement of Financial Activities for the year ended 31st MArch 2023 10. StAff costs 2024 2023 Salaries Pcnsion Fmpli)i'ers' national insuranc¢ 77,592 940 79.6n2 993 78.)32 8n.595 No. AN'¢idge niimber ol. staff durino Ihe year.. Emplo)ee's emolumenis below £60,000 No ITUStee or person relaied or coiinL¢tid busin¢s% 10 rhem ha% r¢ceived anj remuneration troTll the Cl)aritN' nor hai'e thej eniered Inio anl Iransactii)n. coniract or nth¢r arran£¢m¢nt with the Charity during IhL NLar. Duijiiu the }ear. expen5¢5 were r¢imbursed 10 Ihe Board ol. TrusicL mLmbcrs ,hICh principall}' repre%ent ieimbLirs¢d IT<ll'ellini aLLommi)daiion and subs'lstcncc ¢Kp¢nsL% in attcndino meetin0% ld ot.tici arraii8emellt5. The ueneral fund is unrestriLted fiind used lor general puryx)ses. b. P¢pIeS HLalili "I rust_ l)rnjecl I'itle L omini?-l ogethei- for buildin(T social connections, trair*ing general advicc and support and to r¢duc¢ 1501ation. r. Naiinnal l.ntteTh' Communitv Fuiid INLL FI 15 a restllLt¢d lund io identil'v eniiilemeni. and help people appl) for b¢n¢fiis and service%. Sp¢Lalis¢d ii'ork including home visils. appeals and cascm'ork.. Iribunel repr¢scniaiion and oiitreach n[k. . NH.S is a rLstriLicd lund to hLlp rLducL isolation and %hare skill sets. e. PoslLnde Places Trll%t IPPTI - PioJeLt BitLk Toue(heT- This Lonsisi ol. advice and advocao, rwonn¢ciing p¢opl¢ b!. b¢friending. c£ntre based aLl111)L5 and publishcd knoii, hom, grticl¢s to devclop %Lill%. f. Nationii'id¢ INA"I"W l -"I"he tllnding Teceived 15 foT workshops LoveTino finanLe. Iinancial healih check's and lo h¢lp with managing moncy. fur t1105e M'ho nted it.

Disability Information Advite Line South Essex (DIAL South Essex) Statement of Finoncial Aetivities for Ihe year ended 31st March 2023 2024 2n23 Income Ciianis rcceived t)onaiions received Sal¢ of goods 152. 166 3.888 i.888 l ?).00) 156.ni4 Dedutt: Expenditure Sdlaries and National Insurance Pension prof510al Fees Telephone and Postage I'raining OtTicc Supplies Insurance and Affiliaiion Fccs Motor and Tr<lN'el AdvLTtising and Promoiion ILe Equipment and Copier Lease Compuier Costs A¢counianc)' Sundry. F.xpenses Rcnt. Rateg and Services Fund Rdising Cosis rixlures. F iuing5 and Equipmeni Deprcciation 77.592 940 3,087 3.767 745 1.958 1.745 5,625 2,788 79.602 99) 2,623 2.381 2.935 4.70) 2_009 1.914 1.081 1.120 1.9011 10.7i5 i.707 2_187 1,455 3,409 9.8iO 4il 2.979 Total Expenditurt 119.844 119.741 IDeficitllSurplus for the l'ear -10.-113 Note. This page docs ni)t fomi part of thc foTmal accounis. 10