Company No. 1154666 Charity No. 07949964 The North Tyneside Citizens Advice Bureau (a company limited by guarantee) ANNUAL REPORT AND AUDITED FINANCIAL STATEMENTS For the Year Ended 31 March 2022 "AB13F60C 0311212022 COMPANIÈS HOUSE
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THE NORTH TYNESIDE CITIZENS ADVICE BUREAU CONTENTS Pag& Trnstees, and Directors. Report Slalemenl of Truslegs, and Dlredors. Responslbllltles Report of the Independent Audttors 9-11 Slal•ment of Flnanclal Activiti•s 12 Balance Sheet 13 Cash Flow SLitement 14 Notes to the Flnanclal Statements 15-25
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS, REPORT For Th• Year Ended 31 March 2022 The Trustees {who are also directors of the charity for the purtM)ses of the CoMpanS Act) present thelr report and indèpèndentty examined financial Statements for the year ended 31 March 2022. The financial statements compty with the charle5 Act 2011. the Companies Act 2006. the Memorandum and Articles of Association. and Accounting and Reporting by Charrties.. Statement of Recommended Practi {SORP). applicable to charities preparing their accounls in accdance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland IFRS 102) (effective 1 January 20151. REFERENCE AND ADMINISTRATIVE INFORMATION Charlty number: 1154666 Company number: 07949964 Authori$ed & regulated by the Flnanclal Conducl Authority FRN: 617867 Reglstered office: Camden House Camden stet North Shields Tyne and Wear NE30 1ND Trustee Dlrectots: Dr Margaret Stewart (Chair) Mr Tony Best Iviee Chair) Mr Robert Hurren (Hon. Treasurer) Mr David Peel Mr Peter Elliott OBE Mrs Elaine Nylander Miss Jessica Callaghan Mrs Jennrfer Ford Appoinled for >year term 10.12.19 AprM)inted as Trustee Director 11.08.21 1 year sabbatical started 10.03.22 Appointed as Trustee Director 03.02.22 Mr Matthew Robson Senlor Management Team: Mr Mark Wmorrfj Mr Stuart Gibb Mrs Jacqui Ramsay Mrs Tracy Mclknaith Chief Executive and Company Secretary Deputy Chief ExecutNe Operations Manager Finance & Administration Audllor: Read Milbum & Co. 71 Howard Street North Shields NE30 1AF Bank•rs: Barclays Bank Leicesler LE87 2BB Soli¢ilors: Muckles LLP 32 Gallowgate Newcastle upon Tyne NE14BF
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS. REPORT For The Year Ended 31 March 2022 STRUCTURE. GOVERNANCEAND MANAGEMENT Goveming document The charity was fomed as a company limited by guarantee on 1st January 2014 (Company Number. 079499641. ' The full name of the charity is North Tyneside Citizens Advice Bureau Ltd and was registered with the Charity .Commis$ion on 1# January 2014 {charity Nurrthr.. 11546661. It is govemed by its Mèmorandum and Articles of Association. Recrultment and appolntment of Trustees .The charity is governed through a trustee board. Trustees who have held office during the year are listed on page 1. The Articles of Association provide for a minimum of six and a maximum of twelve Trustees. The Trustees meet 6 times per year induding a strategic plannirvJ day wilh addibonal quarterly meetings Ihe sub- committees lislgd below. .Trustees are elected lo the Board for a three-year peri(xl and are appointed by a resolution of its members at a full Trustees. meeting announced at the AGM. The board has powers to Co-opl members during the year who may retire at ts full Trustees. meeting and be forrnally appointed and the appointment announced as described. Citizens Advice appoints a resyesentalive attend$ the Board as a non-voting member. The Trustee Board is supported by an Executive Sutrtrcommittee and an Investment Working Group. The Trustees who have served during the year can be seen on page 3. None of the Trustees has any beneficial interest in the company. Al of the Trustges are membets of the company and guarantee lo contribute £1 in the evenl of a winding up. The organlsakn'on is cothinated from ts office in North Shields. Trust*0 induction and tralnlng New Trustees are briefed on their legal obligations under charity and company law, the content of the Memorandum and Articles of Association. the committee and decIsnMakIng processes. the business plan and recent financial performance of the ¢harity- They also meet key employees and other Trustees. Trustees are encouraged lo atteThJ appropriate extèrna training events where these wdl facilitate the understsnding.of Iheir role. Organbat5on Structure North Tyneside Citizens Advice is a member of Citizens Advice, the operating name of the National Association of Ciliz9ns Advice Bureaux, which provides a framework for stsndards of advice and casework management as well as monitoring progress against these stsndards. Operating polic are independently delermined by the Iruslee board of Directors in order to fulfil its charitable objects arAI comply with the national membership requirements. The Chief Executive of the organisatit)n has been appointed by Ihe Truslees to manage the day-to4ay operations of thg charity. In addition, Ihere is an experienced team of paid stsff and volunteers who are key to the setvice offered by the charity. Decisions are made by the trustee board in line with the Business Development plan and are revievrtl at leasl annually. The Senw Management Team ISMT) meet to review progress against targets and the Charity's financial posiiion aThJ to discuss issues referred lo them by the trustee board. Reports and recommendations are then laken to the full board for approval. and their implementation is organised by the Chief Executive and the staff team. There are regular staff. volunteer etIngS and SMT meelings which ensure that progress is being made against targets. There is an Annual General Meeting. which involves the staff team. trustee ard. members. and other stakeholders.
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS, REPORT For The Year Ended 31 March 2022 STRUCTURE. GOVERNANCE AND PAANAGEMENT (continued) Pay and Ranuneratlon of Key Management P•rsonnèl The Trustees consider that the board of Trustees and the Senior Management Team ISMT) comprise the key management personnel of the charity. The charity's SMT are all paid in accordance wrth a published scale of grades used in the voluntary sector. Any inereases to these published grades are approved by the tiustee board. The chief executive's salary is reviewed and approved by the trustee board separately bul in line with the policy sel out ab¢)ve. Key rlsks and Uncert•lntles The Trustees having had consideralion lo and mindful of Ihe risk factors for the charity Ident the following.. Securing funding remains a serious challenge to maintain arKI to expand our service. We understsnd that the next few years are crttseal for us in terms of our sustainabilty and ultimately our long-terni survival., the Trustees are taking this risk very sertously and are responding accordingly. The funding clirnate is not getting any easier, nor do we expecl it to improve any time soon. Coupled with this. demand for our service is increasing. meaning that we risk being unable lo carry on meetiryJ OUT clients. needs, which places us at addrtna1 risk of reputational damage. In order that we can continue to delwer rt is essential that we maintain our volunteer base. We, along with many other Local Citizens Advbce. are finding it harder to attr* suitable voluntgers. Trustees Flarts and strategie5 for managry Ihese risks. A fundraising strategy has been developed for next financial year that b"r08dens our approach to jwme generats'on., we are worknng lowards trjjilding our unrestricled incomg to allow us to create a cushion should we face further reductions in our funding levels. We will seek lo work with partners lo develop debt advice funding, partTrcularly for deficr( budget clients. A partnership approach has been developed wth Newcasue University aTrJ we are wcKking with students who wish lo vdunleer wth us. Factors that are likety to affect the financial perfonnance or ptssitn in 2022123 and further years: As the service is reliant on core ftjnding from L(1 Aulhorities il is subject to volatile and uncertain economic conditions Core funding is eurrently received from the Lo(xl Authmty in the fo of a contract. Contracts generally provKle a longer-term offer than grdnts {generalty >5 yeatsl. and contracts wll go out to open lender and the is therefore a risk. The polrtical environment remains uncertain. the impact of key national devehjpments 1$ still very much an 'unknown quantity. but has the potential to impact on our positson. A possible increased competrtion in an ever-changing voluntary sector marketplace - we know that the voluntary sector is becoming a much more compelikn.ve sector. particularly as funding becomes ever harder lo access, as a result we are seeing or9anutions th'versfying their seryice offer and movir further towards our'core market.
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS, REPORT For The Year Ended 31 March 2022 OBJECTIVES AND ACTNITIES Objocls The charity's purposès. as set out in the objects contained in the Company's Memorandurn of Association. ale lo promote any charitable purpose for the benefit of the whole community of North Tyneside I"Ihe area of benefit") by the advancement of educa. the protection of health and Ihe relief of poverty. sickness and distress. The charity's objects are defined as above. Our m$ are: To provide the advice people need for the woblems they face. arml To improve the polieies and prath"¢8s that affe people's INes Our service provides free, independent. confidential and impartial advice to everyone on their rights and respon9ibilitieg. We value diversty. Fwmote equalty and challenge discrimination. Though the ar8a of benefrt refers to the whole communty of North Tyneside. Ihe local offices focus its activities on the town céntres of North Shields and Wallsend and surrounds. The eharity has developed its own Mission Statement to rellect mclre accurately its purpose and role: North Tyneside Cit12ens Adwce .11 use all the resources available to it, ifs experience. knowledge and inlluence, lo ensure that every citizen who seeks adwce or assistance. receives. free, confidential. IMPaal. Oppropriate and effecfive help for Ihe benefft of the individual and Ihe wider community. Ensurlng Our work delivers our aims We review our aims. obieclives and activities each year. The annual review seeks to examine our achievements and outcome together wth the success ol indNidual key projects and the benefits that have been realised . In carrying out the review we are ensuring that that our aims. otyectrves and actwities are in line with our stsled purpose. Our main objectives for the year have been develi)ping our sgrvice so that rt really meets the needs of the dients we are trying to supporL Key activibes have included.. Making sure our service delivery is cost effedive and yet person centred. Continually reviewing. and improving where necessary, the qualty of the advice we deliver to all our enls. Diversrfying our approach to funding to minimise the risks associated with holding reduced fundiThJ streams Continued partnership working wth other organisations to help devel¢Jp initiatives to improve access lo quality advice. information and support services. HOW OUR ACTIVMES DELIVER PUBUC BENEFIT Our main aclivilies and who we try lo help are described below. All our charitable activities focu5 on providing the advice people need for problems they face and are undertaken specificalFy lo provide public benefft. The board of Trustees have had due regard to the Chanty Cornmission guidance on public benefit and have complied with the duty in section 4 of the Charities Act 2011.
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES. AND DIRECTORS. REPORT For Th• Year Ended 31 March 2022 ACHIEVEMENTS AND PERFORMANCE Advice and Infonnatlon Servl¢es The main areas of charitable activity are.. the provision of general advice and infonnation services the provision of specialist advice and casework services in Ihe debt and weffare b8n8fits categories of xial weware law, and Guidance on the pension regUlaIK$. Throughout the year we have continued to offer Advice and InformatKin in the foll¢)wing ways Face to faee drop in and Outreach have both been SUSFended due to the COVID-19 pandemic, however face to face advice was offered to a small number of clients who needed this apporach. Adviser services have transitioned lo telephone. email and webchat with no loss of client numb8rs Advice Line- participation is continuing as part of a natnal telephone pilot scheme. The line is covered on a rola basis between the hours of 9.00am and 5.00pm from Monday to Friday. Outside of Ihese times there is an aLrtomaled advice service 24 houts a day. Full advice -General and specialist telephone advice through cMJr team of trained advisers and paid staff. including the Universal Credil Help to Claim telephone line. A dedicated mbile app also allows clients to request a call back. Information and Sew Help. Webchat and Email- provided IOUgh a national queue available between the hours of 9.1)Oam and 5.00pm from Monday to Friday. exterKling to bolh general advice and the Universal Credit Help lo Claim service. In addition to general advice. the follow.ng specialist services ar8 provided.. Specialist debt advice fvnded by the Money Advice & Pensions Service. Specialist welfare nerrtS arKI debt advice, funded by the National Lottery. to reduce Loneliness. The proviSft of specialist guidance on Pension Regulalions through the Pension Wise service. Universal Credit Help io Clairn. funded by DWP. supwrting the claims process and money management for Universal Credit claimants. Wise Steps. funded by the European Social Fund. giving finanaal Pability advi Contrlbutlon of Voluntsers and Paid Staff The charity's success could not have been achieved without the hard work and dedication of volunteers and staff. The trustee board and SMT recognise the IremerKlous contribution made by the charty's Volunteers in advising the public and administering the Serv wthoul which the seThice could not operate. Throughout 2021122 the seNice employed 40 pawj workeT$ 36.5 FTES {202012143 paid workers, 38.7 FTES). and 49 volunteers12020121.. 57 volunleersl together delivering 912020121.- 6) projects. including Ihe core service. Volunteers rewesenl the indi¥Jensable core of the servKe for wthoul Ihem there would not be a Cttizens Adv service. The volunteers contribute. on average. 220 hours per week12020121'. 2401. This may be expressed as an annualised value of £248.522 {2020121.. £289.0981. However, their value is inadequately expSsed in monetsry lemis. Indeed. volunteers bring many skills to the service and very often the experience gained helps individuals relurn to full employment. During 2021122 5 vdunteers left to take up extemal work (2020121.. 5 volunteers). North Tyneside cits.zens Advic¢ is working hard to review our approxh to attracting and keeping volunteers. through our partnership with Newcast University. It is our intentK)n to consistendy monitor ow approach lo training. lo provide an accessible and welcoming plaee to volunteer.
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS. REPORT For Th• Year Ended 31 March 2022 ACHIEVEMENTS AND PERFORMANCE (continued) Who used and benellted from our servlces? During the reporting year 18.416 dients12020121: 18.3011 beneffited from the services of North Tyneside Citizens Advice, generating 92.683 contscts {2020r21= 64.783}. We support people on any issue that they may face,. however. our most common enquiry area is weffare benefits and universal credit. whth makes up a iotal of 31% of the issues we have supported on. In total Ihe service negolialed on £3.352.553 W( of debt (2020121: £2.386.744). rescheduling or redueing the debts lo make people's lives more sustainable. Th8 Ser generated a total of £8.850.371 (2020121: £7,599,058} in additional income for its clients. Clients continue to present with multiple problems and on average ctients are presents'ng with 4 issues each. On average dients are presenlir4J 3 ts.mes each before their issues are resolved. Factors Affeetlng Ihe Achlevement of Objectlves Maintaining sufficient funding to continue delivering the service remains a continual challenge. we are making sure that we invest in fundraising and continue to diversrfy our approach to ensure we are delivering the most cost-effective seTViC8 we possibly can. This isn't about simpty eutting eosts: it is about delivering a service that genuinely meets clients. needs to make us as cosl effective as possible. The complexity of the issues that clnts are facing. and the additional challenges that clients a experiencing. places additional demantls on Ihe seNice. The support nelworks that were previously in place for people are changing and we are asked to offer support that falls outside the rnIt of direct advice. Where people are vulnerable, it is essential that we offer support in a person-centred way and whilst necessary this can be resource intensive. FINANCIAL REVIEW The availability of funding in the charity sector MaInS diffiujll in a period of austerity. The charity is focused on providing added value to its funders frorn a base of sound financial management arKI ensuring that our services remain relevant to Ihe strategic objectives of stakehoklevs at kncal and national level. The charty is working hard lo deliver a cost1ve service that 98nuinely meets the needs of our clients. It remains a challenging prospect lo meet the evervincreasing dernand wilh reduced availability of funding resources. In the reporting period, the charity had a surplus of £80.84712020r21.. £343.3241 frorn a total income of £1.390,04912020121.. £1.397.6001. expenditure of £1,280.822 {2020121.. £1,180.6111. and net investment losses of £28.38012020121'. surplus on disposal of tangible fixed assets of £126,335). At the year end the charity s total funds sland al £883,189 (2020121: £802.342) of which £811.191 (2020121.. £725,072} is unreslrbcted and £71.998 {2020121.. £77.270) is restrd. Principal Funding Sources The total income for Ihe year of £1.390.049 represents a net dease of £7.551 compared to 2020121. The Trustees extend their sineere gratitude to North Tyneside Council WI continue to support the key ICAJre} Opgrating capacity of the charity. Project speeific funding was gratefulty received North Tyneside Council to provide oulreach support and povety intervention: the Money Advice & Pensions Service in support of money advi, the DWP towards the Help to Claim Service., arKI the provision of financial edu¢alK)n from Nanal Government wi respect of the Pension Wise Service.
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU TRUSTEES, AND DIRECTORS, REPORT For The Year Ended 31 March 2022 FINANCIAL REVIEW (continued) Investment Pollcy As required in its Articles of Association. paragraph 5, subparagraph 11. in furtherancg of ils objects, and for no other purposes. the Company has the power lo invest or deposrt funds in any lawful manner (but lo invest only after obtsining professional advice and hawng regard to the suitability of investments and the need for dNersificalionl. Reser¥es Pollcy ' North Tyneside Citizens AdvKe 15 required to ensure that free monies are available in each financial year to meet any reasonable foreseeable ntIngencY. The Trustees consider that il would be pwdent lo set aside an amount equivalent lo six months, service operating expendrture. The value of this will be calculated using an average of 6 months, running costs based on the current annual budget. This is reviewed on a quarterly basis. The reseNes policy figure al the end of 2021122 equates to £701,650 Al the end of 2021122 the actual level of reserves (i.e.. unrestricted funds less designated and fixed assets} tolalled £799.092 (2020121: £712.973). Going Convrn After making fvrther appropriate enquiries, the Trustees have a reasonable expectalKJn that the company has adequate resources to conlinue in operational existence for the foreseeable futu. FIX this reason, they continue lo adopt the going eoncem basis iri preparing the fnancial statements. FUTURE PLANS DgvelopirvJ a $ustainabte service Ihal meets the r*eds of our dients MaInS a prThity of the trustee board for 2022123. The charity will build on the work cornpleted in the previous financial year to develop diversified funding streams lo increase our sustainability and enable us to build a diverse servÈce that is responsive lo client needs. The charty will continue to work lo ensure that it delivers a costoffectsve service. meaning that we are not only offering value for money lo wr exrsting funders but that we have a viable offer. whilst never compromising on the high-quality service that our clients expe and deserve. During the year 2022123 we Nvill improve our inlemal monitoring mechanisms ensuring that we have a clear understanding of each element of the service. to provide assurance that we are achieving as much as we can possibly achieve, a delivering an excellent service to our clients and our fundets. arKi algo understanding our business offer $0 that we Can market our service accordingly. The annual report was approved by Twstees of the charity on 17 November 2022 and signed on its behalf by Margaret Stewart Chair of TNslee$
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU STATEMENT OF TRUSTEES, AND DIRECTORS, RESPONSIBILITIES The trustees (who are also the drectors of The North Tyneside Citkzons Advice Bureau for the purposes of company lawl are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and Unbted Kingdom Accounting Stsndards {Uniled Kingdom Generally Accepted Accounting Praelice)- Company law requires the trustees to prepare financial $tatemenls for each financial year which give a true and fair view of the stale of affairs of the charitable company and of the incoming resources and application of resources. including the income and expenditure. of the charitable tompany for Ihat perh. In preparing those financial statements. the trustees are required to.. select suitable aounting wlicies and then apply them eonsistenty: observe the methods and principles in the Charity SORP: make judgements and estimates that are reasonable and prudent prepare the financial stalements on the going concern basis unless it is inappropriate to pume that the charitsble company will conkn.nue in business. The trustees are responsible for keeping proper accounting records which disclose wilh reasonable accuracy at any time the financial position of the charriable company and to enable them lo ensure that the financial statements comply with the Companies Act 2006. They are also reskX)nsible for safeguarding the assets of thè eharilabl8 company and hence for taking reasonable steps for the prevents'on and delectK)n of fraud and other irregularities. In so far as the trustees are aware.. there is no relevant aud(( infomialitin of which the chanlable compan$ auditors are unaware: and the trustees have taken all steps that they ought to have taken lo make Ihemselves aware of any relevant audit information and lo establish Ihal the audilors are aware of that information. Approved by the Trustees of the charity on 17 November 2022 and signed on its behaW by.. Robert Hurren Trustee
REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF THE NORTH TYNESIDE CITIZENS ADVICE BUREAU Opinion We have audited the financial statements of The Norlh Tyneside Citizens Advice Bureau {Ihe 'charrtable company,) for the year ended 31 March 2022 which comprise the Slalement of Financial Aclivilies, the Balance Sheet. the Cash Flow Stslement and notes to the financ1 stalemenls, induding a summary of significanl accounting policies. The financial reporting framework that has been applied in their preparatitin is applicable law and United Kingdom AUnting Slandards {United Kingdom Generally Accepted Attounting Practs"ce>. In our opinion the financial statements.. give a true and fair view of the slate of the charitable company's affai as al 31 March 2022 and of its incoming resources and application of resources. including its income and expenditure, for the year then ended.. have been property prepared in accordance wrth United Kingdom Generalty Accepted Accounling Practice.. and have been prepared in accordance the requirements of the Companies Act 2006. Ba$1$ for oplnlon We conducted our audit in accordance with International Stsndards on AudThng {UKI IISAS (UK)) and applicable law. Our resF¥Jnsibililies under those standards are further described in the Auditors, responsibilities for the audit of the financial statements seth.on of our report. We are independent of the charilable company in accordance with the ethical requirements that are relevant to our audrt of the financial statements in the UK. induding the FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilities in accx)rdance with these requirements. We believe that the audrt evidence we have obtsined is sufficient and appropriate to EIde a basis for our opinM)n. Concluslons relating to going concern In auditing the financial statements, we have conduded that the twstees. use of the going concem basis of aUnting in the preparation of the financial statements is appropriate. Based on the work we have perfomied. we have not idenb'fied any material uncerlainties relating lo events or conditions thal, individually or collectNety. may cast significant doubt on the eharitable company's ability to contsnue as a going concern for a period of at least Iwefve monlhs from when the financial ststements are authorised for issue. Our responsiblities and the responsibilities of the trustees with resFeCt to goiThJ concern are described in the relevant sects'ons of this report. Other Informatlon The Iruslees are responsible for the other infomiation. The other information mPrISeS the infomiation included in the Annual Report. other than the finanual statements and our Report of the Independent Auditors thereon. Our opitwon on the financial statements does not cover the other infonnation d, except to the extent otherwise explicitly stated in our Teport, we do not express any fomi of assurance concbjsion thereon. In connection with our audit of the financial sLitements. Iwr responsibility is to read the other infomiath?n and. in doing so, consider whether the olher informatitin is rnaterially inconsistent with the financial stslements or our knowledge obtained in the audit or olherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misslalements. we are required lo determine whether this gives rise lo a material misstatement in the financial statements themselves. W. based on the work we have performed. we conclude that there is a material misstatement of this other infonnation, we are required lo report that fact. We have nothing to report in this regard.
REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF THE NORTH TYNESIDE CITIZENS ADVICE BUREAU Opinions on oth•r matters prescribed by the Companies Act 2006 In our opinion. based on the work undertaken in the course of the audit- the inlormation given in the Report of Ihe Trustees for the financial year for which the financial statements are prepared is consistent with the financial statements" and the Report of the Trustees has been prepared in accordan wilh applKable legal requirements. Matters whlch we are required to report by exceptlon In the light of the knowledge and understanding of the charitable company antj its envinnment obtained in the course of the audiL we have not entifIed material misstatements in the Report of the Trustees. We have nothing to report in respect of the fOltrng matters where Ihe Companies Act 2006 requires us to report lo you rf. in our opinion: adequate accounting records have nol been kept or retums adequate for our audit have nol been received from branehes not vrsited by us: or the financial statements are not in agreement with Ihe accounting records and reiums: or certain disclosures of Iruslees. remuneralion speufied by law are not made.. or we have not received all the infomab.on and exanati¢)n$ we require for our audit., or the Iruslees were not entitled lo take advantage of the small MPanieS exemption from the requirement to prepaTr a Strategic Report or in preparing the Report of the Trustees. Responsibillties of tw$lees As explained more lully in the Statemenl of Truslees, Responsibiltties. the trustees (who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for Ing satisfied that they give a true and lair view. and for such internal control as the trustees determine is necessary lo enable the preparation of financial sL8tements that are free from Tnaterial misstatemenl, whether due to fraud or etror. In preparing the financial statements, the trustees are responsible for assessing the charitable company$ ability lo Continue as a going concern. disclosing. as applicable. matters related to going ujncerri and using the going concern basis of accounting unless the trustees erther intend to IN4uidate the charilable c()mpany or lo cease operations. or have no realislic allemalive bul to do so. Our rèsponsibllltles for the audlt of the flnan¢lal statemènts Our objectNes are lo obtsin reasonable assurance abwt whether the financial statements as a whol8 are free from material misstatement. whèther due to fraud or error, and lo issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a hwJh Ve1 of assurance. but is nol a guaranlee that an audit conducted in accordance wth ISAS IUKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material rf. indNidually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. IrUlaritieS, including fraud. are instances of non compliance laws and regulations. We design procedures in line with our responsibilities, oudined above. lo detect material misstatements in respect of irregularities, including fraud. In this regard, our procedures include the following.. enquiry of managemenl around actual and potents.al litigation and claims- reviewing minutes of meetings of those charged wrth govemance.. reviewing finanaal statement disclosu$ and testing to supporimg documentatitin to assess compliance with applicable laws and regulations- auditing the risk of management override of controls. including through lesling joumal entries and other adjustments for appropriateness. and evaluakn.ng the business rationale of significant Iransaclions outside the nomial course of business. A further description of our responsibilities for the audit of Ihe financial slatements is located on the Financial Reporting Council's website at www.fre.org.uklauditorsresponsibilitie5. This description forms part of our Report of the Independent Auditors. io
REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF THE NORTH TYNESIDE CITIZENS ADVICE BUREAU Use of our report This report is made solety io the charitable CCKnpanS members. as a ty. in accordance Chapter 3 of Part 16 of the Companies Aet 2006. Our audil work has been undertaken so that we might slate to the charitable compan$ members those matters we are required to stale lo them in an audrtors. report and for no other purpose. To the fullest extent perniitted by law. we do not accept or assume responsibility lo anyone other than the charitable company and the charitable companvs members as a btsjy. for our audtt work. for this reporL or for the opinions we have formed. Nicholas Liley Isenwjr Statutory Auditor) for and on behalf of Read. Milbum & Co 71 Howard Street North Shields Tyne and Wear NE30 1AF 22 November 2022
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU STATEMENT OF FINANCIAL ACTIVITIES Including an incom• and expenditure account For th• year end•d 31 March 2022 Note Restflcted Total 2022 UNestrKknJ Restricted Total 2021 Funds Funds Income Irom.. Charitsble activities Investrnents 340.000 1.046.509 1.386.509 3.540 3,540 302.0% 1.095.407. 1.397.503 97 97 Total Income 343.540 1.046.509 1.390.049 302.193 1.095.407 1.397,6C(I Expenditvr• on: Raising funds ..Charitsble activities Other 2.740 2.740 243.369 1.034.713 1.278.082 1S8.648 1.021.963 1.180.611 1126.3351 1126.335) ..Total exp•nditurn 246.109 1.034.713 1280.822 32.313 1,021,963 1,054,276 Nel losses on investments 128.380) (28.380} in¢om•l b•for• transfers 69,051 11.796 80.847 269.880 73.444 343.324 Transfers belw•en funds 17.068 (17.068> {3.343) 3.343 .Net movement In lunds 86.119 {5.272) 80,847 266,537 76,787 343,324 Rewn¢lllatlon of fund$: Total funds blf 1 April 2020 16 725.072 77.270 802,342 458.535 459.018 Total funds oy 31 IAarch 2021 811.191 71.998 883.189 725.072 77,270 802.342 The statement of finanoal activibes iludeS all gains and losseg in the year. Al ineome and expenditure derive from continuing aclivities. The rKJtes on pages 15 to 2S form part of these financial statements. 12
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU BALANCE SHEET As at 31 March 2022 2022 2021 Flxed assets Tangible assets Investrnents 11 12 554.079 554,079 Curr•nt assets Debtors Cash at bank and in haThJ 13 19 22.429 388.99) 4.052 872.001 411.419 876.053 Llablllties Creditors.. amounts falling due thin one year 14 73.711 Net current assets 365.110 802.342 Total assets less current liabilities 919.189 802.342 Provision for liabilities 15 (36.0001 Net ass•ts 883.189 802,342 Funds of the charity Unrestricted and desNJnated fulS Restricted funds 16 811.191 71.998 725.072 77.270 Total Charity funds 883.189 802,342 These financial statements have been prepared in accord with the provisKJns applicable lo charitable companies subiect to the small companies regime The financral statements on pages 12 to 25 were apwoved by the Twstees on 17 NOrnber 2022 and signed on thèir behalf by: Margaret Stewart Chair Robert Hur Treasurer Company Number.. 07949964 The notes on pages 15 10 25 form part of these financial statements. 13-
NORTH TYNESIDE CITIZENS ADVICE CASH FLOW STATEMENT For the year end•d 31 March 2022 2022 2021 Cash flows from operatlng actlvltle$: Cash generated from operations 18 95.8 235.283 Cash flows from in¥estlng acllvltles: Purchase of red asset investments Interest income Sale of tangible fixed assets Sale of fixed asset investments 12 (582.708) 3.540 . 97 241.322 12 249 Net ush lus¢d inyprovid•d by investlng actlvltles (578.919) 241.419 (Dgcreaseifincrease in cash and eash equivalents in the reFthing peric* (483,011) 241,419 Cash and Cash u8nts at the beginning of reFrftr¥J period 872.W1 395.299 Cash and cash equlvalents at the end of the reporting yriod 19 388.990 872,001 The r)otes on pages 15 to 25 fom part of these financial statements. 14
NORTH TYNESIDE CITIZENS ADVICE NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 A¢¢ounting Policies 8asls of preparation The charity eonstilLrtes a putAic benefit entity as defined by FRS 102. The financial statements of the have been prepared in accordance with the Chariknes SORP (FRS 102}'Accwnting and Reporting by Charities: Statement of Recommended Practice applicable to charities prepanng their accounts in accordance with the Financi81 Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) (effective 1 January 20191,, Financial Reporting Standard 102 'The Finanaal Reporting Standard applicable in the UK and Republic of Ireland. and the Companies Act 2006. The financial statements have been prepared under the historical $t convention. The presentation currency of the financial stslements is the Steding 1£). Al the date of approval of these financial statements, the trustees have a reasonab expectation that the charity has adequate resourees lo continue for thè ftyeseeable future and as such the finanual statements are prepared on the going concem basis. Financial Instruments The Charty only ha5 financial assets and financral Irabilities of a kn'nd that qualfy as bastc financial instruments. Basic financial instruments are initialty recognised at transaction value and subsequently measured at the present value of future cash ftows lamortised cost). Financhql assets held at amortised cost comprise cash at bank and in hand and debtors excluding prepayments. Financial lbIlitIeS held at amorlised cost ¢cKnprise creditors exduding deferred income and iaxation payable. Financial lbIllI$ Ihal are prowsions are held at fair value. No discounting has been applied on the basis that the pgriods over whiGh amounts will be setued are such that any discountsng would be immaterial. Fund accounting General funds are unrestricted funds which are availabk use at Ihe discretion of the Twslees in furtherance of the general objectives of the company and which have not tjeen desynated for other purposes. De$ignat8d funds are unrestricted funds eamiarked by Trustees for parbcuLgr purF#)ses. Rgstricted lunds are funds which are to be used in accordance with specific restrict)nS imposed by donors or which have been raised by the company for parlicular purposes. The c051s of raising and administering such funds are charged against the Speci fund. The arKI use of each restn.cted fund is set out in the notes to the financial ststements. Income All income is included in the statement of financial activit*s when the charity is entitled to the fundsand the amount n be measured with reasonable certainty. Income is deferred cfflly the charity has to fvlfil coThYitions before tecoming entitled to it or where the donor has specthed that the income is to be expended in a future period. Voluntary income is receNed by vray of grants, donations and gits. wduding gift aid income where applicable,and is inelude¢J in full in the statement of financial athit.es when reNable. Iome from grants. where related lo perfomance and spectfic deliverables. are accounted for when it is probable thal the irwme will be received and the amount can be measured reliably and is not deferred. Donated services and facilities are induded at the value to the thanty where this can be quantified and is material. The value of services provKled by volunteers has not been included in these accounts. Interest recelvable Interest on funds held on deposf( is included when receNable arnl the amount can be measured reliably by the company", this is normally upon notification of Ihe interest paKI or payable by the Bank. 15
NORTH TYNESIDE C.IT,frZENS ADVICE NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 A¢¢¢)unting Policies (¢onllnued} Resources expended Expenditure is reccgnised on an accrual basis as a IHbilty is incurred. Expenditijre iludeS any VAT whh cannol be fully recOVed and is reported as part of the expendilure to which rt relates. Expendilure on raising fiJnds CCryTises the costs assctiated wilh attracting voluntary wKom9. Charitable expenditure comprises those costs incurred by the chaiity in the tlelivery of its activities and servi5 for its beneficiaries. The wimary functional actsvty of ts charity is the gNi)g of free arKI confidential advice lo the public. 11 includes both costs that Can be aknted drecuy to this athity and those sts ofan indirect nature necessary to support them. Support costs include all those overhead costs of office and bureau aceommodation, utility seryices. and other services and costs. which are in support of the actsvty. T1Y also inchJde those costs not assooaled with the oth8T headings and includes cos15 of meeting the const11utnaI and statutory requirements of the charity, the authl fees arnl costs linked lo the strategic managerrnt of the chanty. They have been allocated to actNty cost categories on a basis consistent wlh the use of resources. 0ratIng leases and hirn purchase a9re•mw The charity classifies the lease of property and printing and telecommunications equipment as operating leases- the title to Ihe property and equipment remains wth the lessor. Rentsl charges are charged on a straight-line basis over the term of the lease. Taxatlon The company. being a registered charity 7Mth mininal trading irme. has been granted exemption from tax under Section 505 of the Income and Corporation Taxes kt 1988. No provision taxati¢)n has tsrefore been made in these accounts. Tangible ed assets and depreciation All assets costing more that £1.000 are capitalis&J. Tangible fixed assets are stated at cost depreckt)n. Depreciation is pro¥NJed at rates cakulatgd to write off the cost less estimated residual value of each asset over its expected useful lrfe, as follows.. Fumilure and equipment Computer equipment 25% on the straight4ine method 25% on strdight-line method 1.10 Debtors Trade and other debtors are recognised al the setllement amount due after any trade discount offered. Prepayments are valued al the amount prepaid net of any trade discounts due. 1.11 Cash al bank and In hand Cash at bank and in hand includes cash and short term highly liquid investments with a SIrt maturity of three months or less from the date of acqui$ilion or coenirrfj of the deposr( or similar aceount. 1.12 Cmditors and provislons Creditors arbd provisions are recognised where the chafity has 8 presenl obligation resulting from a past event that w1 probably resutt in the transfer of funds lo a third party and the amounl due to settle the obligation can be measured or estimated reliably. Creditors and prow$n$ are nom)alty recognised at their $ettlement amount after allowing for any trade discounts thje. 1.13 Pensions and retlrement benefits The Charity operates a defined contribub.on sthemè. The arnount charged to the $Lernent of financial actwities in respect of pension costs and other pos14etirement benefits is the contributi¢)ns payable in the year. Drfferences been contributions payable ) the year and contributions paKI are shown as either accruals or prepayments in the balance sheet. 16
ORT.Hry,.YMESIDE CITIZENS ADVICE NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 Income from Charitable actlvtties Grant and contract Income Recelvable for ¢harltable actlvltles Unrestrict•d Restrlcled Total 2022 Unrestricted Restricted Total 2021 Genernl Advlce: North Tyneside Cournal (NTCI NTC.. Outtsath czenS AdvKe ICAI.. BEIS Wise Steps.. Buik*ng Better Opportunit$ National Lottery Comrnunty Fwwj INLCFI= EndiNJ Lonelinèss NLCF.. Covid 19 Remte Wothirwj NLCF.. Ayvice Easy Acc4ss Other 9rants 340.CKM) 340,0(KI 24.000 300,000 300,000 24,000 50.296 41.813 24.¢XJO 24.C(iO 50.296 41.813 38.479 38.479 25.LUI 25.000 20.000 20.000 56.243 56,243 40,000 13,589 40.(M)O 13.589 2,096 8,162 141.068 481,068 302.096 198.418 500.514 Debt Advlce: CA.. Debt managernt Un CA.. Money Adwce Servi .NTC.. Poverty Intervenlion F1 NTC.. Containing Debt 5,000 300.110 45,000 5,000 300.110 45,0 352,147 352,147 48.938 48.938 401.085 401.085 350.110 350.110 Bemfits Advic•: CA-. Help to Claim 153.121 153.121 152,447 152,447 Pensions Guldance & Flnanclal Capability: CA: Pension 351.235 351.235 394.432 394,432 Total in¢¢xno from ¢harltable activities 340,OCrf) 1.046,509 1.386.509 302.096 1.0'9S.407 1.397.503 17
NORTHT"YNESIDE CITIZENS ADVICE NOTES TO THE FINANCIAL STATEMENTS For th• y•ar ended 31 March 2022 Inveslment Income Unrestrlcted R¢$trithd Total 2022 Lhrestricied Restricted Total 2021 Income from f(%ed asset investments Interest received 3,417 3.417 123 123 97 97 3.540 97 97 Raislng funds Unr•strithd Restrid•d Total 2022 UNestricted Restricted Total 2021 Ralslng donatlons and lega¢les Fundraising expenses 72 72 Investment management costs Portfolio management 2,740 2.740 Expendlture on charltable actlvllles by fund Charltable Ac16vlty Unrestricted Restricted Total 2022 Unrestricted Rèstricted Total 2021 General Advice Debt Advice Benefits Advice Pensions Guidance & Financial Capabilty 243.369 104.035 135.012 159.664 376.002 347,404 395.012 159.664 376,002 ..158.648 200.422 314.740 152.197 354.604 359.070 314,740 152.197 354.604 243.369 1.034.713 1.278,082 158.648 1,021,963 1,180.611 18
.NO'RTH TYNESIDE CITIZENS ADVICE:_ NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 Analysls of expendlture on charftable actlvltles- current year Allocatlon ba$i$' Apportlonmen¢ basls- General Debt Ad¥ie• Benefrts Pension Adwic• Advic• Guidanco & Financial Capability Total 2021 Dlrect costs: Salaries Staff & volunteers Olher costs Direct. Direcr Direcr 147,063 7.768 392.403 1.174 159.517 147 289.507 104 85,151 988.490 9.133 125,151 194.831 393.577 159.664 374.762 1,122,834 Support Costs: Olke costs Staff & volunteer hours." Staff & volwtser hours." Slaff & vol(mleer hours- Staff & volunteer )urs- 73.454 1.435 859 75,748 Premises costs 64,780 381 65.161 Governance costs 6.433 6,433 Other costs 7.906 152,573 1.435 1.240 155.248 Total ExPendIre on charitable athits•s 347,404 395.012 159.664 376.002 1.278.082 6b Analysls of expendlture on charttable a¢llvl¢ltt- prlor year Alk•¢ation basls" Apportionmenl basis- P•n$ion Ad¥i¢¢ Guidan¢e & Flnènclal Capability Total 2021 Dlrect costs: Salaries Stsff & volunteers Direcl" Dwed" Direcr 193.5 4,074 310.9(KI 152,197 261,593 241 85.984 918,280 4.315 85.984 197.664 310.900 152.197 347.818 347,818 Support Costs: Office costs stsff & vdunteer hour5- Staff & vcAuni hours- Stsff & vdunleer hours" Staff & vcAunteer hours"" 75.089 3.760 1.879 80,728 Premises costs 4.907 74.241 Govemance costs 9.833 9.833 Other costs 7.150 7.230 161.406 6,786 172.032 Total Expendlturn on charllable acllvities 161.4( 152.197 354.604 1.180.611 19
NORTH TYNESIDE CIT,IZENS ADVICW-:..... NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 Net incoming resources for the year 2022 2021 This is stated after charging". Audit fee Accountancy SeiceS Surplus on disposal of fixed assets Operating leases- land and buildings 1,530 1,770 1,530 1,770 (126.3351 48.310 40.000 Truste•s During the year no remunerab.on or beneffts for services as a directornrustee have been paid or were payablg, direcuy or indirectly. out of the funds of the chanty to any tnjstee or to any person known to be conneGted with them. No InJslees' expense$ were paid during Ihe current or preceding year. Employees 2022 Full TIM• Equlvalent 2022 Head Count 2021 Full Time Equivalent 2021 Head Count The average number of employe•s analysed by fvn¢tlon: Advice workers and supptyt stsff Key management personnel 35.7 Total 41 38.7 41 2022 2021 Employm•nl costs Wages and salaries Social securty costs Other penston costs 893.632 71,597 23.261 834.202 63,189 20.889 988.490 918,280 No employee received remuneration amunting to more than £60.IXKI n the period12020r21: None). The key management personnel of the charity coryrise the Chief Executive Officer, Deputy Executs've Officer and the Operats'ons Manager. The total employee benefits of the key management personnel of the charity were £143.18312020121.. £136,342). 10 Penslons The assets of the scheme are held separatety from those of the Company in an independently administered fund managed by Royal London. The pension cost charge for the year represents contributions payable by the charitsble company to the fund and ami)unted to £23,261 (2021122.. £20,889). 20
NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 11 Tangibl• fixed assets Fixtures and Fittings Computer Equipment Total Cost At 31 March 2021 and 31 March 2022 21.817 40.365 62.182 Depreclatlon At 31 Mareh 2021 and 31 March 2022 21.817 40,365 62,182 Net book value At 31 March 2022 At 31 March 2021 12 Fixed asset Investrnents Llsted Inv•stm6nts Market value Additions Disposals Revaluat¢on 582.708 12491 {28.3801 Al 31 March 2022 554,079 Nèt book value At 31 Maich 2022 554,079 13 Debtors 2022 2021 Prepayments Accrued income 21,064 1.365 2.796 1.256 22,429 4,052 14 Creditors: amounts falling the within one year 2022 2021 Trade credi Social secunty and other taxes Other credf(ors Accruals Deferrèd inrne 2.823 18,038 9.148 11.300 5.000 11.438 18,027 8.511 35.735 46.309 73,711 21
NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 15 Provlslon for Ilabiliti•s 2022 2021 Energy costs 36.0 A provis¥)n is recognised for the cost of gas Supled to charitys offices at Camden House. The trustees have been unablgto identify to whom the aK>Unt is due and as suth Ihere is no tegal obligatn in place. however il is expected that the matter VAII be resofved in due Course and the Ihqbdty fall due. For Ihts aSOft the previously aTUed costs have been derecognised arKI a provision created accordirKJty. As the timing of the ultimate payment is un¢lgar. the amount not discounted. 16a Movemenl In funds- ¢urrerrt year Balance at 31 March 2021 Income Exdve Gains and losses Transfers Balance al 31 March 2022 funds. Unrestrlctod funds General funds 712.973 343.540 (246.1091 (28.3801 17.068 799.092 Designaled funds Mistsllan80us proi8d$ 12.099 12.099 Restrtcted fvnds Pension Wise NTC.. Outreach BBO.. Wisesleps Universal Credil supTL. Help to Claim Money and Pensions SeNice NLCF- Ending Loneliness NTC.. Povety Intervention Law Centre Project NTC-. Containing Debt NLCF: Advice Easy 40,311 351.235 24,000 38.479 153.121 1376.0021 {26.0141 143.416) (159,664} 15,544 2.014 4.937 6,293 250 2.372 352,147 (324.2041 (30,3151 1.065 33.272 25.000 120.848) {33.275} {13.589> {37,5331 11681 5.217 13.589 48.938 40.000 11.405 39.832 77.270 1.046.509 {1.034.713) {17.C681 Total funds 802.342 1,390.049 {1.280.822} (28.3801 883,189 22
VSNO'RTH'TYKESIDE CITIZENS ADVICE NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 16b Movement In funds - prlor year Balance at 31 March 2020 Incom• Expendilur• Transhrs Balan¢e at 31 between March 2021 funds Unr•strl¢t•d funds General funds 446.436 302.193 (32.313) {3,343) 712.973 Deslgnated funds MISlIaneouS wojects 12,099 12,099 Restrfcted funds Pension Wise NTC.. Outreach Debt Management Unit Universal Credit Support: Help lo Claim Money and Pensions Service NLCF.. Ending L(elineSS NTC.. Povety IntervenlK)n NLCF.. Covid 19 Remole Working BEIS.. Line BEIS: Webchat BEIS.. Remote Wothn9 Law Centre Project 394.432 24.000 1354.604) {25.370) {14.475) {152.197) 40,311 1,370 9.475 152,447 250 3(Kl.110 (288,537} {9,201) 2.372 20.OCK) 45.000 56.243 (18.935) {11.728) {56.243) 1.065 33.272 {33.840) (5.498) {11,846) 16.066} 11601 298 750 3.343 5.200 11.096 6.066 77.270 1,095.407 {1.021.963) 3,343 77.270 Total Funds 459.018 1,397.6C {1.054.276) 802.342 Fund Descriptions General Funds These are the accumulated unrestricted fund> of the charity. Money Advi¢9 Sgrvlce The Govemment Money Advice and Pensions SeNi¢e (MAPS) prO¥e funding for our specialist Money Advice caseworkers. Unlversal Crèdit Help to Claim The DWP provide funding for our Unwersal Credit Help lo Claim servTrce. Blg Lottery Covid 19 Remote Working Fund Big Lottery provided funding for CovTrd-19 mOte working. We 8*e also a partner in the Lottery-funded North Tyneside EndiTrJ Loneliness ProjecL Penslon Wlse Pension Wise is a free and Impa8[ serviee set up by Govemment offering guhlance for people as a resum of Ihe pension freedoms introduced in 2014. Funding for this service B from national Citizens Advice. During the financial year we worked in partnership with other IcKal offices to deliver Pension WLse service. We ntinUe to cover the same geographical areas as before aTrJ we equal partners in the delivery. 23
"NDRTH TYNESIDE CITIZENS ADVICE.- NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 17 Analysis of n•t ass•ts between funds unrnstrI R8strlcted Total 2022 Unrestricted Restricted Total 2021 Investments Current assets Current liabilitses Provisions 554.079 334,421 (41.309} (36.000) 554.079 411.419 (46,309) 136.(W) 76,998 (5,lJOO) 798.783 (73.7111 77.270 876.053 {73.711) Total 811,191 71.998 883.189 725.072 77.270 802.342 18 Reconclllallon of cash fl¢)ws from operating activitie$ 2022 2021 Net Irime for the reportry per#)d (as perthe Siatement of Finarrial Athl1) Adjustments for. Losses on investments Profit on disposal of larKJible fixed assets Interest received Dividends received Increase in provtsions Increase in debtors (Decreaseylrbcrease in creditor5 80.847 343.324 28,380 (126.335) 197) {1231 {3.4171 36,000 (18,3771 (27.4021 11.1681 19.559 Net cash provlded by operallng actlvftieB 95,908 235.283 19 Analysis of cash and cash equlvalents 2022 2021 Cash at bank and in hand 388.990 872,001 Total cash and cash equivalents 388.990 872.001 21 Related partles There were no related party transacthyo during year {2020r21'. none). FRC Ethical Standard- provlslons available for small •ntiti•$ In common th many ¢ther businesses of ow size and nature we use Our auditors lo assist with the preparation of the financial statements. 24
NORTH TYNESIDE CITIZENS""ADVICE.•.- . NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2022 Legal status The North Tyneside Citizens Advice Bureau is a c¢)mpany lirnited by guarantee. registered in England and Wales and has no share caprtal. The companys registered number and registered office address can be found within Reference and Administrative DetaiL8. The liability of members is limited lo a sum not exceeding £10, being the amount that each member undertakes to conlribule to the assets of the charity in the event of its being wound up while they are a member or within one year after they cease to be a member. for= 1) payment of the charity's debts and lithlibes incurred before they teased to be a member. 2) payment of the costs, charges and expenses of winding up-. and 3) adjustments of the nghts of the contributories among themselves. 25