2021-03-31-accounts - Healthwatch Central Bedfordshire

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		Page
Reference and Administrative Details
Report ofthe Trustees	2	to	11
Independent Examiner's Report		12
Statement ofFinancial Activities		13
Balance Sheet		14
Notes to the Financial Statements	15	to	19

HEALTHWATCH CENTRAL BEDFORDSHIRE (REGISTERED NL'MBER: 08399922) REPORT OF THE TRUSTEES for the Year Ended 31 MARCH 2021 Healthwa¢¢h Central Bedford5hire's 1)perational priority actions for 2020121 have been io continue io gather the experiences and underswiding of people's needs through many different techniques including our Feedback Centre. on our website. the ctsniinued development of our volunieeT programme and targeied earCh and insight studie5 into defined areas of concern. Positive and negative comm¢nts about specific health and srtial care services are 108ged and fed through into reports that help service providers. and the deci.sion makers understhnd how the experience5 of local people ¢an help to influen¢¢ ¢hang¢ and improve the quality of care received. Through our Newsletter5, E-bulletills, social tuedia and our website. we have alqo kepi thousand% of people up to date on the issues that matter to them. By grong our online and Social media presence we have seen a v1 increase in the nurnber of people contacting us to 11 us atx)ut their health and social care experiences, which is used in oui repons or to develop a sueY to learn more about the issues affectllw local residents. Our volunteers help us io rdise awareness of the work we do and visii setvices io eSure they are providing people with the right support. They also help with the day lo day running of the organisation and list¢ and f¢bacK people's experiences io help us io know which areas we need io focus on. Due to the ongoing pandemic, during 2020121 our volunittrs= Helped people have their Say frorD home, carying out.%urveys over the lephOne atjd online. Helped out at th¢ growing number of va¢cina¢ion centyes across Central Bedfoids"he and T0t¢ blogs about their experience. Carried oul website review5 for local services on the infornution they provide. Helped with the local volunieering efforts of shopprng and collecting pr¢scriptions, providing befrienthng seTrices. and walking their neighbouT5' dog, for those %elf-isolating or shielding. Despi limithiions of engagement dunng 2020121, we have Continu to reach out to OUT community and offered help with signposting, advice and information. We held vinual events and distributed surveys to find Qui rnore about people's experience of health and care services during lockdowry]5, and priKiuc¢d vorious rew)ns of our rmdus, recommendations for action5 10 improve access and treatment. We worked with mental health providers and support 0rgantsatio% to help resolve issues and concerns with n]Y P05jtive outcomes, and addre&s¢11 national tssues, for example, access lo dentistry 5erYice5 which ha% resulted in a call for urgeni reforn) of the piovision of dentsl Read our full report here.. hitps.'lthealthw3ich-centralbedfordshire.or8.uklpeople-share-their-views-on4entistry-seThi¢es-in<entral-bedfordshir¢ Our Young Healthwatch team conlinues lo represent the voice of young people in Central Bedford5h2re and produced repons of iheir activities including an online review of health and social care servi¢e websites, using the methodology of the 15 Steps programme. which allowed them to see how usefvl a website 18 and by doing so reaching out to a gr¢ater volume of young people, that n¢¢d th¢ care the organisations provide. Read theii full rqK)rt here.. hs.-/ea1thlch-¢etralbedrordShIre.or.Ubl5-step5-On1Ine-rev1ew-yhW Young Healthwatch volunteers have made a difference by amplifying the Voices of youn8 people. Some of the projects they worked on in 2020121 are lisied below.. Home Beeomes Sehool Survey- results from the survey provided a wseful insighi into the successes and failures ofthe educaiion %y%iems respornse to the pandemic in Central Bedford5tll"re. Flve flinuies wlth Mllly - One of our Young Ilealihwaich volunteers interviewed a S¢hool Nurse," Teacher and a Midwife Ln Septetnber 2020 to find out about their experience of continuing to Work during the pandemic Musir for tbe Mind - this snjdy showed that, overall, listening to music whi15t revising deCreS th¢ effeciiveness of reI$l0n for young people. 15 Steps Onlllle Review - Young Healthwatch volunteers found that, overall. the health and social care websites they reviewed in Mar¢h 2021 are well suiied for young people. although they felt the GP websites n¢ed improvement. Podcast Tr#ltting- A Young Healthwylch volunteees suggesiion Created an oppojttmity for other youn8 people to plyn, devel¢)p, record, edit and release their Podcasi. while increasing their own 5killset. Page 4

			2021	2020
			Unrestricted	Total
			fund	funds
		Notes	f.	f.
INCOME AND ENDOWMENTS FROM
Charitable activities
Charitable Activities			151,410	144,200
Other trading activities			2,262	11,907
Total			153,672	156,107
EXPENDITURE ON
Charitable activities
Charitable Activities			141,182	161,083
NET INCOMEt(EXPENDITURE)			12,490	(4,976)
RECONCILIATION	OF FUNDS
Total funds brought	forward		35,107	40,083
TOTAL FUNDS CARRIED FORWARD			47,597	35,107

	BALANCE SHEET 31MARCH 2021
		2021	2020
		Unrestricted	Total
		fund	funds
	Notes
FIXEDASSETS
Tangible assets		2,064	1,114
CURRENT ASSETS
Debtors		1,700
Cash at bank		49,432	37,788
		51,132	37,788
CREDITORS
Amounts falling due within one year		(5,599)	(3,795)
NET CURRENT ASSETS		45,533	33,993
TOTAL ASSETSLESSCURRENT
LIABILITIES		47,597	35,107
NET ASSETS		47,597	35,107
FUNDS
Unrestricted funds		47,597	35,107
TOTAL FUNDS		47,597	35,107

				2021	2020
				f.
Event income				2,262	11,907
NET INCOME/(EXPENDITURE)
Net income/(expenditure)		is stated afier charging/(crediting):
				2021I	2020f
Depreciation	- owned assets			2,872	2,058
Independent	examiners	fee		613	736
Independent	examiners	fee for non-assurance	services	600	650

		2021	2020
Senior	Management	I	I
Support	Staff	4	5

		for the Year Ended 31MARCH 2	02	1
6.	TANGIBLE	FIXEDASSETS
						Computer
						equipment f
	COST
	At 1 April 2020					4,848
	Additions					3,822
	At 31March	2021				8,670
	DEPRECIATION
	At 1 April 2020					3,734
	Charge for year					2,872
	At 31March	2021				6,606
	NET BOOK	VALUE
	At 31March	2021				2,064
	At 31March	2020				1,114
7.	DEBTORS:	AMOUNTS FALLING DUE WITHIN ONE YEAR
					2021	2020
					f	f.
	Trade debtors				1,700
8.	CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
					2021	2020
					f
	Trade creditors				2,349	2,495
	Accruals and	deferred income			3,250	1,300
					5,599	3,795
9.	MOVEMENT IN FUNDS
					Net
					movement	At
			At	1.4.20	in funds	31.3.21
				f	f
	Unrestricted	funds
	General fund		35,107		12,490	47,597
	TOTAL FUNDS		35,107		12,490	47,597

						Incoming	Resources	Movement
						resources f	expended f.	in funds
Unrestricted		funds
General	fund					153,672	(141,182)	12,490
TOTAL	FUNDS					153,672	(141,182)	12,490
Comparatives		for	movement	in	funds
							Net
							movement	At
						At 1.4.19	in funds	31.3.20
						f,	f
Unrestricted		funds
General	fund					40,083	(4,976)	35,107
TOTAL	FUNDS					40,083	(4,976)	35,107

			Incoming	Resources	Movement
			resources I	expended f	in funds
Unrestricted		funds
General	fund		156,107	(161,083)	(4,976)
TOTAL	FUNDS		156,107	(161,083)	(4,976)

			Net
			movement	At
		At 1.4.19	in funds	31.3.21
		6	f
Unrestricted	funds
General fund		40,083	7,514	47,597
TOTAL FUNDS		40,083	7,514	47,597

			Incoming	Resources	Movement
			resources	expended	in funds
					f
Unrestricted		funds
General	fund		309,779	(302,265)	7,514
TOTAL	FUNDS		309,779	(302,265)	7,514