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|---|---|---|---|
|Reference and Administrative<br>Details||||
|Report ofthe Trustees|2|to|11|
|Independent<br>Examiner's Report||12||
|Statement ofFinancial Activities||13||
|Balance Sheet||14||
|Notes to the Financial Statements|15|to|19|





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HEALTHWATCH CENTRAL BEDFORDSHIRE (REGISTERED NL'MBER: 08399922)
REPORT OF THE TRUSTEES
for the Year Ended 31 MARCH 2021
Healthwa¢¢h Central Bedford5hire's 1)perational priority actions for 2020121 have been io continue io gather the
experiences and underswiding of people's needs through many different techniques including our Feedback Centre. on
our website. the ctsniinued development of our volunieeT programme and targeied ￿earCh and insight studie5 into
defined areas of concern.
Positive and negative comm¢nts about specific health and srtial care services are 108ged and fed through into reports
that help service providers. and the deci.sion makers understhnd how the experience5 of local people ¢an help to
influen¢¢ ¢hang¢ and improve the quality of care received. Through our Newsletter5, E-bulletills, social tuedia and our
website. we have alqo kepi thousand% of people up to date on the issues that matter to them.
By gro￿ng our online and Social media presence we have seen a v￿1 increase in the nurnber of people contacting us to
11 us atx)ut their health and social care experiences, which is used in oui repons or to develop a su￿eY to learn more
about the issues affectllw local residents.
Our volunteers help us io rdise awareness of the work we do and visii setvices io e￿Sure they are providing people with
the right support. They also help with the day lo day running of the organisation and list¢￿ and f¢￿bacK people's
experiences io help us io know which areas we need io focus on.
Due to the ongoing pandemic, during 2020121 our volunittrs=
Helped people have their Say frorD home, carying out.%urveys over the ￿lephOne atjd online.
Helped out at th¢ growing number of va¢cina¢ion centyes across Central Bedfoids"h￿e and ￿T0t¢ blogs about their
experience.
Carried oul website review5 for local services on the infornution they provide.
Helped with the local volunieering efforts of shopprng and collecting pr¢scriptions, providing befrienthng
seTrices. and walking their neighbouT5' dog, for those %elf-isolating or shielding.
Despi* limithiions of engagement dunng 2020121, we have Continu￿ to reach out to OUT community and offered help
with signposting, advice and information. We held vinual events and distributed surveys to find Qui rnore about people's
experience of health and care services during lockdowry]5, and priKiuc¢d vorious rew)ns of our rmdu￿s,
recommendations for action5 10 improve access and treatment.
We worked with mental health providers and support 0rgantsatio￿% to help resolve issues and concerns with n]￿Y
P05jtive outcomes, and addre&s¢11 national tssues, for example, access lo dentistry 5erYice5 which ha% resulted in a call
for
urgeni reforn)
of the
piovision
of dentsl
Read
our
full
report
here..
hitps.'lthealthw3ich-centralbedfordshire.or8.uklpeople-share-their-views-on4entistry-seThi¢es-in<entral-bedfordshir¢
Our Young Healthwatch team conlinues lo represent the voice of young people in Central Bedford5h2re and produced
repons of iheir activities including an online review of health and social care servi¢e websites, using the methodology of
the 15 Steps programme. which allowed them to see how usefvl a website 18 and by doing so reaching out to a gr¢ater
volume of young people, that n¢¢d th¢ care the organisations provide. Read theii full rqK)rt here..
h￿s.-/￿ea1th￿lch-¢e￿tralbedrordShIre.or￿.Ubl5-step5-On1Ine-rev1ew-yhW
Young Healthwatch volunteers have made a difference by amplifying the Voices of youn8 people. Some of the projects
they worked on in 2020121 are lisied below..
Home Beeomes Sehool Survey- results from the survey provided a wseful insighi into the successes and failures
ofthe educaiion %y%iems respornse to the pandemic in Central Bedford5tll"re.
Flve f*linuies wlth Mllly - One of our Young Ilealihwaich volunteers interviewed a S¢hool Nurse," Teacher and
a Midwife Ln Septetnber 2020 to find out about their experience of continuing to Work during the pandemic
Musir for tbe Mind - this snjdy showed that, overall, listening to music whi15t revising deCre￿S th¢
effeciiveness of re￿I$l0n for young people.
15 Steps Onlllle Review - Young Healthwatch volunteers found that, overall. the health and social care websites
they reviewed in Mar¢h 2021 are well suiied for young people. although they felt the GP websites n¢￿ed
improvement.
Podcast Tr#ltting- A Young Healthwylch volunteees suggesiion Created an oppojttmity for other youn8 people
to plyn, devel¢)p, record, edit and release their Podcasi. while increasing their own 5killset.
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||||2021|2020|
|---|---|---|---|---|
||||Unrestricted|Total|
||||fund|funds|
|||Notes|f.|f.|
|INCOME AND ENDOWMENTS FROM|||||
|Charitable<br>activities|||||
|Charitable<br>Activities|||151,410|144,200|
|Other trading activities|||2,262|11,907|
|Total|||153,672|156,107|
|EXPENDITURE ON|||||
|Charitable<br>activities|||||
|Charitable<br>Activities|||141,182|161,083|
|NET INCOMEt(EXPENDITURE)|||12,490|(4,976)|
|RECONCILIATION|OF FUNDS||||
|Total funds brought|forward||35,107|40,083|
|TOTAL FUNDS CARRIED FORWARD|||47,597|35,107|





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||BALANCE SHEET<br>31MARCH 2021|||
|---|---|---|---|
|||2021|2020|
|||Unrestricted|Total|
|||fund|funds|
||Notes|||
|FIXEDASSETS||||
|Tangible assets||2,064|1,114|
|CURRENT ASSETS||||
|Debtors||1,700||
|Cash at bank||49,432|37,788|
|||51,132|37,788|
|CREDITORS||||
|Amounts<br>falling due within one year||(5,599)|(3,795)|
|NET CURRENT ASSETS||45,533|33,993|
|TOTAL ASSETSLESSCURRENT||||
|LIABILITIES||47,597|35,107|
|NET ASSETS||47,597|35,107|
|FUNDS||||
|Unrestricted<br>funds||47,597|35,107|
|TOTAL FUNDS||47,597|35,107|





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|||||2021|2020|
|---|---|---|---|---|---|
|||||f.||
|Event income||||2,262|11,907|
|NET INCOME/(EXPENDITURE)||||||
|Net income/(expenditure)||is stated afier charging/(crediting):||||
|||||2021I|2020f|
|Depreciation|- owned assets|||2,872|2,058|
|Independent|examiners|fee||613|736|
|Independent|examiners|fee for non-assurance|services|600|650|



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|||2021|2020|
|---|---|---|---|
|Senior|Management|I|I|
|Support|Staff|4|5|





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|||for the Year Ended 31MARCH 2|02|1|||
|---|---|---|---|---|---|---|
|6.|TANGIBLE|FIXEDASSETS|||||
|||||||Computer|
|||||||equipment<br>f|
||COST||||||
||At 1 April 2020|||||4,848|
||Additions|||||3,822|
||At 31March|2021||||8,670|
||DEPRECIATION||||||
||At 1 April 2020|||||3,734|
||Charge for year|||||2,872|
||At 31March|2021||||6,606|
||NET BOOK|VALUE|||||
||At 31March|2021||||2,064|
||At 31March|2020||||1,114|
|7.|DEBTORS:|AMOUNTS FALLING DUE WITHIN ONE YEAR|||||
||||||2021|2020|
||||||f|f.|
||Trade debtors||||1,700||
|8.|CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR||||||
||||||2021|2020|
||||||f||
||Trade creditors||||2,349|2,495|
||Accruals and|deferred income|||3,250|1,300|
||||||5,599|3,795|
|9.|MOVEMENT IN FUNDS||||||
||||||Net||
||||||movement|At|
||||At|1.4.20|in funds|31.3.21|
|||||f|f||
||Unrestricted|funds|||||
||General fund||35,107||12,490|47,597|
||TOTAL FUNDS||35,107||12,490|47,597|





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|||||||Incoming|Resources|Movement|
|---|---|---|---|---|---|---|---|---|
|||||||resources<br>f|expended<br>f.|in funds|
|Unrestricted||funds|||||||
|General|fund|||||153,672|(141,182)|12,490|
|TOTAL|FUNDS|||||153,672|(141,182)|12,490|
|Comparatives||for|movement|in|funds||||
||||||||Net||
||||||||movement|At|
|||||||At 1.4.19|in funds|31.3.20|
|||||||f,|f||
|Unrestricted||funds|||||||
|General|fund|||||40,083|(4,976)|35,107|
|TOTAL|FUNDS|||||40,083|(4,976)|35,107|



||||Incoming|Resources|Movement|
|---|---|---|---|---|---|
||||resources<br>I|expended<br>f|in funds|
|Unrestricted||funds||||
|General|fund||156,107|(161,083)|(4,976)|
|TOTAL|FUNDS||156,107|(161,083)|(4,976)|



||||Net||
|---|---|---|---|---|
||||movement|At|
|||At 1.4.19|in funds|31.3.21|
|||6|f||
|Unrestricted|funds||||
|General fund||40,083|7,514|47,597|
|TOTAL FUNDS||40,083|7,514|47,597|





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||||Incoming|Resources|Movement|
|---|---|---|---|---|---|
||||resources|expended|in funds|
||||||f|
|Unrestricted||funds||||
|General|fund||309,779|(302,265)|7,514|
|TOTAL|FUNDS||309,779|(302,265)|7,514|



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