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2024-03-31-accounts

REGISTERED CHARITY NUMBER.. 1154403 Report of the Trustees and Flnan¢lal Statemgnts for the Year Ended 31 March 2024 for Age Concern North Wales Cèntral Trading as Age Connect5 North Wales Central Salisbury & Company Chartered Accounlanls Irish Square Upper Denbigh Road Sl Asaph Denbighshire LL17 ORN

Age Concern North Wales Central Trading as Age Connects North Wales Central Contents of the Financial Statements for the year ended 31 March 2024 Page Report of the Trustees Independent Examiner's Roport statèm¢nt of Flnan¢lal AGtivitig5 Balance Shegt Notes to the Financial Statements 8 10 16 Dtrtalled Stat¢m#nt of Flnancial Activitigs 17 10 18

Age Concern North Walès Central Trading as Age Connects North Wales Central Report of the Trustees for the ygar ended 31 March 2024 The Iruslees who are also directors of the charity lor the purposes ol the Companies Act 2006, present their report with the financial slalemenls ol the charity lor the year ended 31 March 2024. Thè Iruslees have adopted the provisions ol Accounting and Rèporting by Charities.. Slalemenl ol Recommended Practice applicable lo oharilies preparing their accounts In accordance with the Financial Reporting Sland8fd applicable In the UK and Republic ol Ireland IFRS 1021 leffeclive l January 20191. OBJECTIVES AND ACTIVITIES Objectives and aims The purpose of the Charity Is lo promote the roliel ol older people in a manner which is now or hereafter may be deemed by law lo be charitable in and around Conwy County and Denbighshire County or any other arèa colorminous with the operation ol the Belsi Cadwaladr University Health Board and lo provide goods and services as approved from lime lo lime by the Age Connects Norih Wales Central board of Iruslees. The charity aims lo both represent and support older people, in a tailored, flexible manner which is sensitive lo their needs. In lullilling our purposo. wo.. Provide information and advice Listen and offer empathy lo older people in need Represent the views and inleresls of individuals, groups and Communities Provide support in both groups and on an individual basis Work wilh olher relevant organisalions Raise public awareness ol issues relating lo older people Provide a link between people, servicès and th8 community Maln A¢tlvltl•$ The main activities ol the Charity which look place during tho year were lor public benefit. Thesa were as follows.. Ago Frlendly Communltles.. InlrodLJ¢ing Ihe eight domains of the World Heallh Organisalions priorilios lor Age Friendly comrnunilies by active engagomenl within local communilios Cold Busterl LEAP: Energy advice and help with welfare ben81ils Community Navlgator.. Supporting social prescribing through linking people with community services and groups Happy Feet.. Chargeable toenail culling service delivered by 5011-employed praclilioners Hubbublolder Peoples Forums.. Commur)ity lorums involving aclivilios, speakers and loedback about services Information and Advice: Information & Advice wilh a ¢enlraliagd tglephono helpdosk, ovenls and presentations Homelife: Social enterprise providing support for citizens lo maintain their lifestyles and continue lo live independently . This is a chargeable service. Paper pa15 Assistance in completing lorms and organising papeNork. Trustees confirm that Ihoy have had due rogard lo the guidance Issued by the Charily Commission relating lo public benefit when planning the aclivi119s lor the year. Pa9e 1

Age Concern North Wales Central Tradiny as Age Connect5 North Wales Central Report of the Trustees for the year èndèd 31 March 2024 ACHIEVEMENT AND PERFORMANCE Charitable activitiès As wilh previous years, 2023124 has been very busy in meeting the challenges and changes within the organisalion. We continue lo pul the needs and experiences ol our service users al the centre ol our service provision and delivery. We raisè awareness and understanding ol our servicès through our newsletter5, forums ancl through allending partnership events. We continue lo supporl our service Ljsers and forum members by providing them with opportunities lo meet and discuss issuès that afe important lo them. We also r8ise awareness of opportunitie5 to participate In debates and surveys that may affect their lives, we also commit lo national campaigns such as Falls Prevention and International Older Peoples Day5. We are cornmilled lo ago friendly practices lo ensure that we can deliver servicos and information that is accessible and give Dlder poople a voice. We listen lo what older people tell us and this forms th& basis ol our work. Our slaff are ollen asked lo participate al evenlslconlerences lo ensure that older people are rèpresented and others are made aware of the challenges that may lace an ageing populalion. We conlinue lo develop our policies and governance documents in line with current practices and legislation. Our lorum membership ensures Ihal we are kept aware ol gaps In provision acr055 services Ihal can affect their lives and ability lo live independently. As a rèsult ol this we can share Ihis information with other organisalions in the sector. To this end we participate In local, regional and national parlnerships. Our programm95 and achievements include.. Coldbustèr is now deliverod in parlnorship with Eco Agililyl Bierce under the auspice5 01 LEAP ILocal Energy Action Pfojecll. This offers small energy saving measures and 18riff swapping lo eligible households. 139 households were assisted with this Pfojecl We also assisted 100 individuals lo obtain allendance allowanco this yèar, this equates lo annual figure of £564,460 available in the locality and an additional £5644 to a household income. Communlty Navlgator Conwy Wesl Navigator . delivered 1427 appoinlmenls across Conwy Wesl, providin9 SUPPOrt and signposting lo other 59Nices, This service provides support lor up lo 10 weeks depending on clienl need and increasingly seeing moro complex cases, because ol this laclor the support often oxlends past 10 weeks. In April 24 the service will expand lo Conwy East. Happy Fpot- delivered 503 appoinlmenls across Denbighshire and Conwy Hubbublolder Peoples Forum$ - delivering forurns across Denbi9hshire and Conwy. Forums are usually held èvory 4 6 weeks across various locations in both counties, The venues and limes are advertised In the nowslellers 8nd on the website. Forurn members participalod in 12 suNeys and contributed lo conversations regarding Agg Friendly Community domain topics. Some members also were encouraged lo join other groups and disc¢Jssions Now$lottors these are currently delivered lo over 4,400 people with 700 subscribers and provide opportunities for readership participation. Informatlon and Advi¢0 . answered 1242 calls. The service provides a widè scope of information and advice including a¢cess lo soci31 a¢livilie5, help al home, help with finances, bereavement and transport Issues. The service adopls holistic approach lo seivice delivery signposting lo other 5ervi¢es where feasible. As part ol the service, we conduct feedback and satisfaction surveys, callers ollen comment how helpful il's been lo have sorneone lo lalk lo anol can refer them on lo other services, poople are often unaware of the existence ol services Ihal could be helpful lo them. Homo Lifo - social enterprise designed lo help people enjoy a quality ol Ille and maintain Iheir independence. Demand lor this service is high and continues lo grow. Wo delivered 2,800 hour5 of sUPPOrt. We are continually advertising for staff lo help us expand our service and lo meet demand Paper pals - Across Conwy County providing support with form filling and organising paperwork. Hope - this a low-level advocacy service delivered in partnership with Age Cymru, offering Citizens SUPPOrt with Issues affeclirng Ihoir everyday lives Citiiens Advice Conwy- working In partnership lo deliver inlormalion and support on a range ol Issues. Page 2

Age Concern North Wales Central Trading as Age Connects North Wales Central Report of the Truslees for tho ygar onded 31 March 2024 Staffing levels remain al similar levels owing lo the dèvelopment of our social enterprises and our ability lo relain suitable staff. The charity continues lo embed itself in tho communities of Denbighshire and Conwy and lo work in partnership with other organisalions. We would also like lo thank all the Individuals and families who make donaliorns lo support our work, we are grateful for your support. FINANCIAL REVIEW Principal funding sources As in previoLJS years, much of our funding durin9 the year has been from Conwy and Denbighshire County Councils and Belsi Cadwaladr University Health Board. These were by way of service level agreements whereby Age Connects North Wales Central provides procured sefvices lo an agreed minimum standard. Monitoring and reporting procedures are Particularly rigorous 85 we ¢onlinue lo provide value for money lo the public purse. Services funded by these are shown in Note 3 to (he accounts. Grants and lees continue lo be recoived from other sources, and these are lor specific purposes or are in respect ol a service provided. Again. tho major funders have been included in Note 3 to the accounts. Overall income of £234,598 was lower compared lo the previou5 year due In the main the decommissioning ol conlracls. DLJring the next three years we are lookin9 al ways ol developing OLJf soci81 enterpris88 so that we can consolidate our lulure income. ACNWC have a current pension delicil valued al £718 under FRS102. Th15 is a defined benefit 5chgme lor which we will continue lo be a member of. We will follow the government's requir8menl for Auto Enrolmenl in August 2017 under a defined conlribulion scherne In order lo avoid any luriher long terms pension liabilities. Reserves policy 11 is Ihe policy ol the ch8rily that unreslricled funds which have nol been designated lor a specific use should be maintained al a level equivalent lo betwoon Ihreo and six months ol indirocl expondilurè. Thè Trustees considor th81 reserves al this level will ensure that, in the event ol a significant drop In funding, they will be able lo continue the charity's currenl aclivilies whilo consideration is given lo ways in which additional funds may be raised. The board considers Ihal the minimum lev81 ol reserves has been maintained Ihroughoul Ihe year. STRUCTURE, GOVERNANCE AND MANAGEMENT Governing Document The charity 15 controlled by ils governing L8ocumenl, which eonslilules a Charitable Incorporated Organis31ion ICIOI. The Charily became a CIO on 30th Oclobor 2013, from the previous unincorporated body registered under charity number 1029964. Rocrultmonl and Appointment of New Trustees One third ol Iruslees retire al each AGM. These are the longest sorving Irusloos, which aro eligible lor r8-eleclion lor up 10 8 years. Prospeclivo Trustees 8re nominaled by members of Age Connects North Wales Cenlral and eloclions are held il Ihe number ol nominations exceeds the number ol Iruslee vacancies. Trustees receive induction lo their role, together with any on-going learning, training andlor development in response lo idenlifigd need. The responsibilities of Charity Trustees are outlined in thè Ch8rily Commission publicalion 'The Essential Truslge" lupdaled July 201 $1, Trustees musl bo over 18 years ol age and nol be disqualifièd undef Section 181 A ol the Charities Acl 2011 bocauso of bankruptcy or conviction lor an ollence ol dishonesty or deception. Applicants should only become a Trustee il they.. aro proparod lo givo tho nocessary limo and efforl lo the governance ol the Charity can help the Charity achieve Ils aims Ih¥ough their exportiso or commilmonl understand and accept that Irusleeship carries legal duties and responsibilities Page 3

Age Concom North Wales Central Tradlng as Age Conne¢t8 North Wales Cèntral Report of the Trustees for the year ended 31 March 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Organlsatlonal 8tructure The activities of Age Connects North Wales Central are controlled by the Board of Trustees. This consists of three elected members to the Board. Meetings are convened and serviced by the Chief Executive Officer of Aga Connects North Wales Central. Mr W A Latham is chair of the Trustees The remaining board consist of Mr Neil Taylor, and Mrs Susan Wright The Board of Trustees meet at least six times per annum. In addition, there is one General Meeting per year, which is the Annual General Meeting. Minutes are kept of each meeting and, if they so wish. members ol Age Connects North Wales Central are welcome lo examine the minutes al any reasonable lime. The Board is responsible for setting the strategic direction of the Charity, whilst responsibility for day-lo-day operation81 management lies with the Chief Executive Officer. Age Connects North Wales Central benefits from the commitment of up to 3 volunteers, who are actively involved in a range of projects and services. REFERENCE AND ADMINISTRATIVE DETAILS Regl8tered Company number 1154403 {England and Wales) Règl8tèred Chartty number 1154403 Regl8tered offlce Eirianfa Community Centre Factory Place Denbigh Denbighshire LL16 3TS Tru8teè8 Mr W A Latham (Chairperson) Mr Neil H Taylor Mrs Susan Wright Indèpendent Examlner Salisbury & Company Chartered Accountants Irish Square Upper Denbigh Road Sl A58ph Denbighshire LL17 ORN Approved by order of the board of trustees on and signed on its behalf by: /Lrf Mr W A Latham - Trustee Page 4

Independent Examiner's Report to the Trustees of Age Concern North Wales Central Independent examiner's report lo the trustees of Age Concern North Wales Central I'the Compan￿} I report lo the charity liuslees on my examination ol the accounts ol the Company lor the year ended 31 March 2024. Rèsponsibllltles and basis of rgport As the charills Iruslees of the Company land a150 115 direclors lor the purposes of company lawl you are responsible for the pieparalion of the accounts in accordance with the requirements ol the Companies Act 20061'lhe 2006 Acl'l. Having satisfied myself that the accounts ol the Company are not required lo be audited under Parl 16 of the 2006 Act and are eligible lor indopendenl examination. I repori In respect ol my examination ol your charily s accounts as carried out under Section 145 of the Cbarilies Act 2011 {'Ihe 2011 Acl'l. In carrying out my examination I have followed the Directions given by the Charity Commi55ion undei Section 145151 Ibl of the 2011 Act. Independent examiner's statement I have completed my examination. I confirm that no mallers have come lo my allenlion in connection with the examination giving me cause lo believe.. accounting records were not kept in rospecl of the Company as roquired by Section 386 01 the 2006 Act., or Ihe accounts do nol accord with those records". or the accounts do nol comply with the accounling requirements ol Section 396 01 the 2006 Act other than any requirement that the accounts give a true and fair view which is not a maller considered as part ol an independent examination., or the accounts have not been prepared in accordanc& with tho methods and principles ol the Slalemenl ol Recommended Practice lor accounting and roporting by charities (applicable lo charities preparing Iheir accounts In accordanco with the Financial Reporting Slandard applicable In Ihe UK and Republic ol Ireland IFRS 10211. I have no concerns and have come across no olhor mallers in connection with the examination lo which allenlion should be drawn in Ihis report in Ofder lo enable a proper und&rslanding ol the accounls lo be reached. Jason Ma115chok ACA Salisbury & Company Chartored Accounlanls Irish Square Upper Denbigh Road Sl Asaph ognbighshire LL17 ORN Dale". Page 5

Age Concern North Wales Central Trading as Age Connects North Wales Central Statement of Financial Activitie$ for thg year ended 31 March 2024 2024 Total funds 2023 Total fund5 Unreslricled funds Reslricled funds Notes INCOME AND ENDOWMENTS FROM Don2lion8 and lègacies 2,647 54 2,701 942 Charitable activities Supporiing older people 55,610 116,832 172,442 188,350 Other trading activities Investment income 2,519 936 56,000 58,519 936 54.227 199 Total 61,712 172,886 234,598 243,718 EXPENDITURE ON Charitable activities Supporting older people Depreciation 60,853 147 182,636 243.489 147 282,007 160 Total 61,000 182.636 243,636 282.167 NET INCOMEIIEXPENDITUREI Transfors between funds 712 123,8011 19,7501 23,801 19,0381 138,4491 14 Net movement In funds 123.089) 14,051 19.038} 138,4491 RECONCILIATION OF FUNDS Total ILtnds brought lomard 100,965 31,781 132.746 171.195 TOTAL FUNDS CARRIED FORWARD 77,876 45.832 123,708 132,746 The notes form part ol these financial slalemenls Page 6

Age Concern North Wales Central Tradlng as Age Connects North Wa108 Central Balance Sheet 31 March 2024 2024 Total funds 2023 Total ftjnds Unreslricted fund5 Restricted funds Notes FIXED ASSETS Tangible 8ssets 10 2.486 2,486 2,633 CURRENT ASSETS Debtors Cash at bank and in hand 11 3,548 80,278 3.548 126,111 29,996 127,090 45,833 83,828 45,833 129,659 157,086 CREDITORS Amoun15 falling due within one year 12 18,4371 {8,437) {26.973} NET CURRENT ASSETS 75.389 45,833 121,222 130,113 TOTAL ASSETS LESS CURRENT LIABILITIES 77,875 45.833 123,708 132,746 NET ASSETS 77,875 45,833 123,708 132,746 FUNDS Unrestricted funds Reslricled funds 14 77.875 45.833 100,965 31,781 TOTAL FUNDS 123,708 132,746 The chanlable company is enlilled lo exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2024. The members have not required the company lo obtain an audit of its fin8ncial statements for the year ended 31 March 2024 in accordance with Se¢tion 476 of the Companies Act 20C6. The trusleèg a¢knO￿edge their responsibilities for la) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and Preparing financial statements which give 8 true 8nd fair view of the stale of affairs of the charitable company a8 al the end ol each fin8nci81 year and of its surplus or deficit for each financial year in accordance w+th the requirements of Section5 394 and 395 and which olherwse comply with the requirements of the Companies Act 2006 relating lo financial statements, so far as applicable to the charitable company. Ib) These financial slalemenls have been prepared in accordance ¥Mth the provisions applicable to charitable companies subject to the small companies regime. The finanFial statements were approved by the Board of Trustees and aulhorised for issue and were signed on ils behalf by.. on /u/• Mr W A Latham - Trustee The notes form part of these financial statements Page 7

Age Con¢ern North Wales Central Trading as Age Connects North Wales Central Notes to the Financlal Statements for the year ènded 31 March 2024 ACCOUNTING POLICIES Basis ol preparlng the flnancial statements The financial slalemenls ol the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP IFRS 1021 'Accounling and Reporting by Charities." Slalemonl ol Recommended Practicè applicable lo charities preparing their accounts In accordance with the Financial Reporting Standard applicable In the UK and Republic ol Ifeland IFRS 1021 leffeclive 1 January 20191,, Financial Reporting Standard 102 'The Financial Reporting Standard applicable In the UK and Republic of Ireland, and the Companies Acl 2006. The financial slalemenls have been Pfepared under the historical cost convention. Income All Income is recognised in the Slalemenl ol Financial Activities onc8 the charity has enlillemenl lo Ihg funds, il is probable that the income will be received and Ihe amount can be measured reliably. Expendlture Liabilities are recognised as expenditure as soon as there Is a legal or conslruclive obligation commilling the charity lo that expenditure, il is probable that a transfer ol economic b&nelils will b& required ir) selllemenl and the amount ol the obligation can be measured feliably. Expendiluro is accounted for on an accruals basis and ha5 been classified under headings that aggrègate all cost r8laled lo thè calegory. Wherè eosls cannot be direclly allribuled lo particular headings they have been allocated lo activities on a basis consislenl with the use of resources. Tanglbl? flx&d assets Depreciation is provided al the following annual rates in order lo write off each assel over ils eslimaled useful Fixlur&s and fittings Office equipment 330/0 on reducing balance 20 /) on reducing balanco Taxation The charity Is exempl from corporation lax on ils charitable acliviliBs. Fund ac¢ountlng Unreslriclad funds can be used in actordance with Ihg charitable obi8clives al the discretion ol th8 Irusloos. Restricted lund4 can only be used lor particular r8slricled purpose8 within the objects ol the charity. Reslriclions arise when specilied by the donor or when funds are raised lor particular reslricled purposes. Further explanation ol the nature and purpose ol each fund is Included in the notes lo the Iinancial slalemenls. Hire purchase and leasSng commltmenls Rentals paid under oporaling le8S88 are charged lo thè Slalomonl of Financial Aclivilios on a slraighl line basis over the period ol thè lease. DONATIONS AND LEGACIES 2024 2023 Donations Commissions 2,661 40 894 48 2.701 942 Page 8 continued...

Age Con¢ern North Wales Central Trading as Age Connects North Wales Central Notes to the Flnancial Statèments continued for the year ended 31 March 2024 OTHER TRADING ACTIVITIES 2024 2023 Toe Nails Home Life Income 2,519 56,000 4.323 49,904 58,519 54,227 INVESTMENT INCOME 2024 2023 Deposit account interest 936 199 INCOME FROM CHARITABLE ACTIVITIES 2024 2023 Activity Supporting older people Grants 172,442 188.350 Grants received. included in th8 above, are as l0Slows,' 2024 2023 Conwy CBC - Forums Denbighshire CC . Information & Advice Denbighshir8 CC - Forums BIG Lollery Denbighshirg Community Navi9alor . OCC Coldbuslorl LEAP Conwy Wesl Community Navigator 8CUH8 Hope CVSC - paperpals Denbighshiro- webgile upgrade Age Friondly Conwy GG Age Friendly Denbigh CC Conwy East Community Navigator 12,382 19,885 14,404 8,365 15,728 10,967 14,948 47,819 12,005 38.768 5,750 11.328 13,900 29.417 1,599 5,990 4,000 15,000 15,000 4,135 15,300 20,000 148,340 188,350 NET INCOMEIIEXPENDITUREI Nel Incomellexpendilurel is slated after ¢hargingllcredilingl'. 2024 2023 Aud11ors' remuneration lor non audit work Depreciation - owned assets Other operating leases 3,774 147 5,900 4,002 160 4.202 TRUSTEES. REMUNERATION AND BENEFITS There were no Iru51egs' remuneration or other benelils for the yèar ended 31 M8reh 2024 nor lor Ihe year ended 31 March 2023. Trustees. expenses There were no 31 March 2023. Iruslee5' expenses paid for the year ended 31 March 2024 nor lor the year ended Page 9 continued..

Age Concern North Wales Central Trading as Age Connects North Wales Central Notes to the Financial Statements - continued for tho year èndèd 31 March 2024 STAFF COSTS The average monthly number of employees during the year was as follows". 2024 16 2023 Full & part lime staff No employees received emolumenls In excess of £60,000. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unreslricled fijnds R8slricled funds Total funds INCOME AND ENDOWMENTS FROM Donations and legacies 942 942 Charitable actlvltles Supporting older people 41,972 146,378 188,350 Other trading aclivilies Investment income 4,323 199 49,904 54.227 199 Total 47,436 196.282 243,718 EXPENDITURE ON ChaTltable activities Supporling older people Depreci81ion 38,374 160 243,633 282,007 160 Total 38,534 243,633 282.167 NET INCOMEIIEXPENDITUREI Transltsrs between funds 8,902 4,882 147.3511 14,8821 138.4491 Net movement In funds 13,784 152,2331 138,4491 RECONCILIATION OF FUNDS Total funds broughl forward 87,181 84,014 171.795 TOTAL FUNDS CARRIED FORWARD 100,965 31.781 132,746 10. TANGIBLE FIXED ASSETS Fixtures and Office oquipmenl Totals COST Al 1 April 2023 and 31 March 2024 3,023 5,972 8,995 DEPRECIATION Al 1 April 2023 Ch8rge lor year 3,002 3,360 140 6,362 147 Al 31 March 2024 3,009 3,500 6.509 NET BOOK VALUE Al 31 March 2024 14 2,472 2,486 Al 31 March 2023 21 2,612 2,633 Pa9e 10 continuèd..

Age Concern North Wales Central Trading as Age Connects North Wale5 Central Notes to the Financial Statements - continued for thè yèar ènded 31 March 2024 11. DEBTORS.. AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Trade debtors 3.548 29,996 12. CREDITORS.. AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Bank loans and overdrafls (see note 131 Trade creditors Social security and other taxes Accruals and deferred income Accrued oxpenses 9,469 3,076 3,243 5,993 S,192 757 2,488 5,192 8,437 26,973 13. LOANS An analysis of tho malurily ol loans is given below., 2024 2023 Amounts fallin9 due within one year on demand.. B8nk ovordrafts 9,469 14. MOVEMENT IN FUNDS Nel movement In funds Transfers between funds Al 3113124 Al 114123 Unr&stri¢t¢d funds General IuT)d Social Entèrprise OPF Denbighshire ColdbuslèrlLeap 98,180 12,1401 18551 2,949 757 124,6561 855 71.384 2.949 3,542 2,785 100,965 711 123,8011 77,875 Restrictèd funds Older Peoples Forums Denbighshiro Community Navigator . OCC Informalion & Advice Conwy Community Navigator Hom& Life Hope 11,0991 6,968 8,075 23,605 16,5151 747 112,507} 11,128 3,570 18,5221 13,6801 262 13,606 18,096 11,645 15.083 10,195 1,009 31,781 19.7491 23,801 45,833 TOTAL FUNDS 132,746 (9,0381 123,708 Page 11 continued...

Age Concern North Wales Central Trading as Age Connects North Wale5 Central Notes to the Financial Statements - continued for thè yèar endgd 31 March 2024 14. MOVEMENT IN FUNDS - continued Nel movement In funds, Included in the above are as follows.. Incoming resources Resources èxpended Movement in funds Unrestricted funds Genefal fund Social Enterprise OPF Oenbighshire ColdbuslerlLeap 1.130 4,520 29,704 26,359 13,2701 15,3751 126,7551 125,6021 12.1401 18551 2,949 757 61,713 161,0021 711 Restricted funds Older Peoples Forums Denbighshire Community Navigator . DCC Information & Advice Conwy Community Navigator Home Life Hope 16,517 11,328 19.885 49,417 74,138 1.600 129,0241 12001 116.3151 157.9391 177,8181 11,338) 112,5071 11,128 3,570 18.5221 13,6801 262 172,885 1182,6341 19,749} TOTAL FUNDS 234,598 1243,6361 19,0381 Comparallves for movement In funds Nel movement In funds Transfers between funds Al 3113123 Al 114122 Unrestrlcted funds General fund Social Enterprise OPF Denbighshire Winter Pressuros Corwen Consu118nGy ColdbuslerlLeap 75,234 5,454 4,879 483 1,131 14,428 209 {2,0241 {4831 11,1311 12,0971 89,662 5,663 2,855 4,882 2,785 87,181 8,902 4,882 100,965 Restricted funds Older Peoples Forums Learn & Grow Denbighshiro Community Navigator - DCC Coldbuslersl LEAP Informalion & Advice Conwy Comtnunily Navigator Walk Tho falk ABBA Veterans Home Life Library BOP Hope Cililzen Advice Happy Feel 13.042 2.841 5,214 4,882 7,846 23,234 2,000 7,618 1,180 6,600 3,240 1,470 2,498 2.349 114,1411 12,8411 1,754 11,0991 6,968 14.8821 229 371 12.0001 17,6181 11 1801 113,115) 13,240) 1723> 12,4981 12,3491 8,075 23,605 16,5151 747 84,014 147,3511 14,8821 31,781 TOTAL FUNDS 171,195 138,4491 132,746 Page 12 continued...

Age Concern North Wales Central Trading as Age Connects North Wales Central Notes to the Financial Stat9ments continued for the year ènded 31 March 2024 14. MOVEMENT IN FUNDS - continued Comparative nel movement in funds, Included in the above are as follows.. Incoming resources Resources expended Movement In funds Unrestrlcted funds General fund Social Enterprise OPF Denbi9hshiro Winter Pressures Corwen Consultancy Coldbusl8rlLeap 4,677 4,323 25,968 9.751 14,1141 127.9921 1483} 11 131} 114,565) 14,428 209 12,0241 14831 12,468 12,097) 47.436 138,5341 8,902 Rtrstrlcted funds Older Peoples Forums Learn & Grow Denbighshife Community Navigator - DCC Information & Advice Conwy Community Navigator Walk The Talk ABBA Veterans Home Life Library 80P Hope Cililzen Advice Happy Feel 25,714 139,8551 12,8411 146,0641 15.5001 138.3971 12,0001 (7,6181 11,1801 177,9671 13,2401 16,4731 12,4981 114,1411 12,8411 1.754 229 371 12,0001 17,6181 11 1801 113,1151 13,2401 17231 12,4981 12,3491 47,818 15,729 38,768 64,852 5,750 {2,3491 196,282 1243,6331 147,3511 TOTAL FUNDS 243,718 1282,1671 138,4491 ABBA This is a project lor people living with mental heallhld8menlia, supported by funding from Denbighshire County Council lo assist peopl& lo maintain independenl living, Pèronnials Garden project Funded with monies from Twoodmill Retail oullel and Denbighshire Council lo give people living with domenlia and their carers an opportunity lo parlicipale in an activity together. ColdbustgrslLEAP This is a project lo help older people access the best fuel larims, this project was funded by British Ga$ Energy Trust initially. The projeel Is now delivered in conjunction with Eco Agility and also offers small homg energy measures. Spèak Up Funded by Comic relief this project engaged residents in caro homes whilst giving them 8 voice lo discuss their care and any concerns. Books on Prescription These are a carefully curated collection ol books focussing on mental health and is dolivered irn partnership with the library service. Hope This is a low-level advocacy service delivered in partnerghip wilh Ago Cymru, offering people support with i55UQ5 affecting their everyd3y lives. Citizens Advice Conwy Working In partnersh1p wilh Citizens advice lo provide Information and support on a range of issues. Page 13 continued...

Age Concern North Wales Central Trading as Age Connects North Walès Central Notes to the Financial Statements continued for thè year èndèd 31 March 2024 15. RELATED PARTY DISCLOSURES There were no rèlated party transactions lor the year ended 31 March 2024. 16. DEFINED BENEFIT PENSION SCHEME The company participales in the scheme. a mulli-èmployer schème which provides benefits to some 950 non-associaled participating employers. The scheme Is a defined benefit scheme in the UK. 11 is not possible lor the compariy lo obtain sufficient information lo enable il lo aecounl lor the scheme as a defined berielil scheme. Therefore il accounts for the scheme as a defined contribution scheme. The schome is subject lo the fLJnding legislation outlined in the Pensions Act 2004 which came Into force on 30 December 2005, This, together wilh documents issued by the Pensions Regulator and Technical Actuarial Standards issued by Ihe Financial Reporting Council. sel out the framework lor funding defined benefit occupational pension schemes in the UK. The scheme Is classified as a 'lasl-man standing arrangement.. Therefore the company Is potentially liable for olhor participating employers, obligations il those employers are unable lo meet their share ol Ihe scheme delicil following withdrawal from the scheme. Parlicipaling employers are legally required lo meet their sharg of the scheme delicil on an 8nnuity purehase basis on withdrawal from Ihe 5cham8. A lull actuarial valuation for Ihe scheme was carried out al 30 Seplember 2020. This valuation showed assets ol £800.3m, Iiabililies of £831.9m and a delicil 01 £31.6m. To eliminale this ILJnding shortfall, the Trustee has asked the parlicipaling employ8rs lo pay additional conlribuliorss lo the scheme as follows.. Deflclt contrlbutions From 1 April 2022 10 31 January 2025. £3,312,000 per annum Payable monthly Unless a concession has been agreed wilh tho Trustee the lerrn lo 31 January 2025 applies, Note Ihal Iho schemo's prèvious valuation was carried oul with an elloclive dale 0130 Seplomber 2017. This valuation showed assets of £794.4m, liabililies of £926.4m and a dolicil 01 £131.5m. To eliminate this funding 5horllall, the Trustee has asked the participaling employers lo pay additional Gonlribulions lo the s¢heme as follows.. Dèflclt ¢ontrlbutions payable monthly and incroasing by 3°/¢ e3ch on 1 sl April From 1 April 201910 30 September 2025.. £11,243,000 per annum The recovory plan contributions are allocated lo each participating employer In lino with their eslimaled share of the Series 1 and Series 2 scheme Iiabililios. Where Ihe schemo 15 doficil and where the company has agreed lo a delicil funding arrangemonl the company recognises a liability lor this obligation. The amount recognised is the nel present valuo ol Ihg delicil reduction contributions payablLi under Ihe agroomenl that relates lo the deficit. The presenl value is calculated using Ihe discount rale detailed In Ihese disclosures. The unwinding ol the discount iale is recognised as finance Cost. Present values of provisions 31 March 2024 31 March 2023 l£sl l£sl 31 March 2022 l£sl Present value ol provision 718 1,536 2,410 Page 14 continued...

Age Concern North Wales Central Trading as Age Connects North Wales Central Notes to the Financial Statements - continued for the ygar ended 31 March 2024 16. DEFINED BENEFIT PENSION SCHEME- continu¢d Reconciliation of opening and closing provisions Period Ending 31 March 2024 (£51 Period Ending 31 March 2023 l£sl Provisions al start of period Unwinding ol the discount laclor linleresl expense) Oèficil contribution paid Remgasuremenls - impacl of any change in assumption5 RemeasLJremenls - amendments lo the contribution s¢hedule provision al end ol period 1,536 59 18781 2,410 45 18781 1411 718 1,536 Income and oxpendllure Impact Period Endin9 31 March 2024 l£sl Period Ending 31 March 2023 l£sl Interest expense Remeasuremenls - imp8cI ol any change in assumptions Remeasuremenls - amendmonls lo the contribution schedule Conlribulions paid in r8specl ol lulure service, Costs recognised in income and expondilure account 59 45 1411 includes delined conlribulion schemes and lulure service contributions li.e. axcluding any delicil reduclion paymenlsl lo delined benefit schemes which are Irealed as defined contribution schemes. To bo completed by Ihe company. Assumptlons 31 March 2024 0/0 per ann(Jm 31 March 2023 Vty per annum 31 March 2022 /0 per annum Rale of discount 5.31 5.52 2.35 The discount rates shown abovo are Iho equivalent single dis¢ounl rates which, when used lo discount tho lulure recovery plan contributions due, would give the same results as using a lull AA corporate bond yield ¢urve lo discounl the same recovery plan conlribulions. The lollowing schedule details the deficit contributions agreed between the company and the scheme al each year end period,. DgflGIt contributions schedule Y¢ar ending 31 March 2024 l£sl 31 March 2023 l£sl 31 March 2022 l£sl Year 1 Year 2 Year 3 Year 4 Year 5 732 878 732 878 878 732 The company musl recognise a liability measured as the present value ol the contributions payable that arise from the deficit recovery agreement and the resulting expense in the income arnd expenditure account i.e. the unwinding ol the discounl rale as a linar)ce eosl In Ihe period In which Il arises. Page 15 continued...

Age Concern North Wales Central Trading a5 Age Connects North Wales Central Notes lo the Financial Statement5 continued for the year gnded 31 March 2024 16. DEFINED BENEFIT PENSION SCHEME - continued 11 is these contributions Ihal have been used lo derive the company's balance shèet liability. Page 16

Age Concern North Wales Central Trading as Age Connects North Wales Central Detailed Statement of Financial Activities for the year ènded 31 March 2024 2024 2023 INCOME AND ENDOWMENTS Donation5 and legacies Donations Commissions 2,661 40 894 48 2,701 942 Other trading activities Toe Nails Horne Life Income 2.519 56,000 4,323 49,904 58,519 54.227 Investment income Deposit account inleresl 936 199 Charitable activltles Grants 172,442 188,350 Total In¢omlng rvsources 234.598 243,718 EXPENDITURE CharStabl• actlvities Wage5 Social security Postage and slalionery Travelling expenses Subslslonce and enleriaining Recharged supporl costs 127,418 3.460 186 6,835 669 44,214 137,577 5,291 8,657 6,908 261 40,108 182,782 198,802 Support costs Management Wagos Ronl and r81es Ral05 and water Insurance Light and heal Telephone Postage and slalionery Adverlising Room hire Travelling èxponsos Subsistence and entertainin9 Equipm8nl hire Repairs and renewals Subscriptions Training costs Recharged support costs IT and compulor Fixtures and fillings Computer equipment 50,412 5.900 73,837 4.202 368 1,498 48 4,898 7,387 2,859 156 4,964 494 8,080 2,971 1,329 202 140,1081 2,160 10 150 5,867 12,493 39 522 3,829 435 6.837 3.954 1.788 3,048 144,2141 3,173 140 54,230 75,505 This page does nDI form part of the slalulory financial slalemenls Page 17

Age Concern North Wales Central Trading as Age Connects North Wales Central Detailed Statement of Financial Activities for the year ended 31 March 2024 2024 2023 Management Finance Bank charges 405 482 Governance costs Auditors. remUneral￿on lor non audit work Legal and professional leos 3.774 2.445 4.002 3.376 6,219 7,378 Total resources expended 243,636 282.167 Net expendituro 19,0381 138,4491 This page does not form parl ol the slalLilory financial slalemenls Page 18