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2023-03-31-accounts

Page
Trustees'
annual
report (incorporating		 the director's report)
Independent
auditor's		 report to the members 20
Statement offinancial activities (including income and
expenditure
account)		 25
Statement of financial position 26
Statement
ofcash flows		 27
Notes to the financial statements 28

Governance
Strategic Business Planning
Risk Management
Financial
Management
People Management
Operational
Performance		 Management
Partnership
Working
Research and Campaigns
Equality Leadership

bilference bilference 2022 bilference 2023
~taH vc 2011 staff vt ZOZT
Ethnicity CA5-% sheffleld 2011-% 5hefli aid 2021-% corset census
Ifneeaiive, CA5 has a lower proportion
In this catesorv
African
(slack		 or Black British) 3.0% 3.3% 1.3% 0.3%
0.6% n/a 1.6% -1,0%
Bsnglsdeshi (Asian orAsian British) 1.8% 0.6% 0.8% 1.4%
Canbbean
(~lack or Black British)		 l.8% 1.0% 0.8% 1.0% 1.0'h
Chinese 0.6% 1.3% 1.3% 0.7% -0.7%
Indian
(Asian		 or Asian Bntish) 2.4% n/a L2% n/a 1.2%
Mixed: Other mixed 0.8% 0.8% -0,1% 1.6%
Mixed: White 0 Black caribbean 1.0% 0.4% 0.4%
Mixed: White and Asian 0.6% 0.6% 0.9% 0,1% 0.3%
Mixed: White snd Bhck African 0.0% n/a 0.4% n/a -0.4%
Other 0.0% Z.3% 1.5% -0.9% -1.5%
Other Asian (Asian orAsian British) 2.4% 2.1% L3% 3.3%
Other Black (Black or Black Bntish) 0.6% 0.6% 0.5% 0.1% 0.1%
Pakistani
(Asian orAsian British)		 9.8% 4.0% 5.0% 5.5% 4.8%
'While Brzlsh 80.9% 74.5% -17.6% 11.1%
White Gypsy 0.0% n/a 0.1% n/a -0.1%
'White
In ah		 0.6% 0.5% 0.5% 0.8% 0.1%
White Other 2%% 2,3% 3,6% 1.1% -1.2%
Prefer not to say 3.0% n/a 3.4% 3.0%
not recorded/no data 0.5% 0,7% 2.3%
Total 100.0% 100.0% 100.0'% 0.0%

Prefe nor t P I nett
i b Droop Female NDn I!n sr Fem I White AIIM)nontes y Dis bility N Disability st
leadership team (230-55K) 1.2% 4.3% 0.6% D.MS
Supe rviso rs (630-32K) 110% 2.4% 0.6% 4,9% 9,1% %0%
r dactedlo redacted to
Sp c elated is m(624 K29K) 15.2% 40.9% 34.1% 18.9% 20.7% 33.MI
anor ymi ty n nymi-ty
Tel ph /N tD Ad I as(F20 24K) 73% 9Pil 11.0% 6.1% 0.0% 4.3% 11.6% 1.3%
5 pp Ns ricm (120 24K) 1.2% 5.5% 43% 1.8% 0.6'6 11% 5.5% 0.0%
Tmal 29.3ll 80.5% 0,6% 29.9% 32.9% 82.3'K 1.0%
'24% n Data 2.4% D t

Salary Band M
I		 i N r eOI ii elf
Mmo iiiei		 y o aility
20,088 22,180 35%I 65% 0% 26% 67% 7%
22,181
24,102		 24,101
27,022		 33%
3096		 67%
70%		 ~oars 0 80% 2999
20%		 7%
0%		 14%
32%		 86%
63%		 0%
5%
27,023 28,331 26% 74'ls 40% 2% 36% 6496 0%
28,332 55,000 31% 69% 78% 14% BI% 44% 56%I 0%
'I'Vl ole organ
ation		 29% 70% 1% 1% 66% 31% 3% 34% 64% 2%
2022 figures
Prefer
Non Tfaria All not to No
sale
Band		 Male Female Binary Female White Minorities Oiaahiii
Oiaahili
OI
2
18018
21099
22950
21098
22949
23411		 33%
15%
29%		 67%
85o/
71%		 h.0
nn
E		 0.
00		 E 639o
649'il
50'Ya		 32%
36Yo
50%i		 21'Yo
O'Yo		 95%
79%
100'%
23412
26013
26012
55000		 18'Yo 82% ia 0
0 0o		 ia
0		 0
0o		 55%
70%		 45%
26Yo		 18%i
18%i		 82%
82%
Whole oiganiiation 27Yo 72'Yo 1% 1% 66% sloyg 159o 85'Yi
Discrete salary bands are difffcult to place. If bands were equal on the basis of pay, most staff would
fall into band 4.
This would		 not adequately highlight any gaps, and would potentially identify
individuals
in other bands.		 For 2023, bands have been selected which split the numbers
ofstaff
more equally between
bands.		 This means that they are not directly comparable with 2022 figures,
although
the overall		 patterns remain useful, showing the same broad patterns as noted when salaries
are grouped
by job role.

Reference and administrative and administrative details
Charity number 1163277
Company number 8616847
Financial Conduct Authority registration number FRN 617731
ONce of immigration Services Commissioner N201300063
Information Commissioner's ONce Registration A019728
Name and registered oNce Sheffield Citizens Advice and Law Centre
The Circle
33Rockingham Lane
Sheflield
314FW
Our advisors:
Auditors Allen, West and Foster Financial Services Ltd
Omega Court, 364-366Cemetery Road
Sheffield 511BFT
Bankers Unity Trust Bank Pic
9 Brindley Place
Birmingham
B12HB

Trustees and Directors Trustees and Directors Appointed Resigned
Mark Gamsu 18/07/13
Alistair Griggs 18/07/13
Sharon Hirshman 18/07/13 07/1.2/22
Hilary Dawson 04/09/13
Claire Holden 07/10/15 08/09/22
Mary Seneviratne D5/10/16 06/07/23
Mark Smith 05/10/16
Sheila Robinson 05/09/18
Helen Steers 05/09/18
Karen Escott 07/10/20
David Sollitt 07/10/20
Gregg Watts 07/10/20
Matthew
Newbould		 07/10/20 18/01/23
Neal Southwick 05/10/22
Rebecca Morcos 05/10/22
Lynsey Gogand 05/10/22
Principal Staff
Chief Executive Sylvia Ward 01/11/2021
Head ofAdvice Joanne Abdulla 06/12/2017
Head ofResources and Peter Brown 19/08/2019
Organisational Development

2023 2022
Unrestricted Restricted
funds funds Total funds Total funds
Note 6 6 f
Income and endowments
Charitable
activities		 5 1,669,899 2,830,014 4,499,913 4,470,342
Donations
and legacies		 5 15,784 3,385 19,169 7,105
Investment income 6 1,716 1,716 1,955
Other income 7 6,705 6,705 310,333
Total income 1,694,104 2,833,399 4,527,503 4,789,735
Expenditure
Expenditure on charitable activities 8,9 1,609,725 2,811,374 4,421,099 4,573,853
Total expenditure 1,609,725 2,811,374 4,421,099 4,573,853
Net income and net movement in funds 84,379 22,025 106,404 215,882
Reconciliation
offunds
Total funds brought forward 1,647,690 114,255 1,761,945 1,546,063
Total funds carried forward 1,732,069 136,280 1,868,349 1,761,945

31 March 2023
2023 2022
Note 6 6
Fixed assets
Tangible fixed assets 13 132,566 152,306
Current assets
Debtors 14 684,130 533,766
Cash at bank and in hand 1,437,636 1,460,786
2,121,766 1,994,552
Creditors: amounts falling due within one year 15 385,983 384,913
Net current assets 1,735,783 1,609,639
Total assets less current liabilities 1,868,349 1,761,945
Net assets 1,868,349 1,761,945
Funds ofthe charity
Restricted funds		 136,280 114,255
Unrestricted funds 1,732,069 1,647,690
Total charity funds 17 1,868,349 1,761,945

Year ended 31 March 2023
2023 2022
8 f
Cash flows from operating activities
Net income 106,404 215,882
Adjustments
for:
Depreciation
oftangible
fixed assets		 19,740 20,939
Other interest receivable
and similar income		 (1,716) (1,955)
Gains on disposal oftangible fixed assets (294,709)
Accrued expenses/(income) 7,707 (52,087)
Changes in:
Trade and other debtors (144,688) (181,381)
Trade and other creditors (12,313) 4,888
Cash generated
from operations		 (24,866) (288,423)
Interest received 1,716 1,955
Net cash used
in operating		 activities (23,150) (286,468)
Cash flows from Investing activities
Proceeds from sale of tangible assets 457,252
Net cash from investing
activities		 457,252
Net (decrease)/increase
in cash and cash		 equivalents (23,150) 170,784
Cash and cash equivalents at beginning ofyear 1,460,786 1,290,002
Cash and cash equivalents at end ofyear 1,437,636 1,460,786

5.
Donations
and charita		 bl e
a		 ctivitie s
(contfnuedf
Charitable
Activities
Unrestricted Restricted Total 2023
Sheffield City Council
Adult Social Care 50,750 50,750
Buildin
Successful Families		 33,000 33,000
Drug &Alcohol /Domestic Abuse 71,000 71,000
Coordination
Team
EU Settlement Scheme
0
ortunit
Shef5eld		 25 501 25 501
Re istered
Housin
Providers		 49,875 49,875
SCC Communit
Trainers		 20,000 20,000
SCC Core Service Grant Advice 827,895 827,895
SCCCost of Livin 15,000 15,000
SCC Covid Recove
Fund
SCC Foodbanks
fundin		 40,000 40,000
SheaeldAdvocac
Hub		 1,097,997 1,097,997
Citizens Advice national
funding
Consumer
Service		 288.157 288,157
Core Cities Fundin
Hei
to claim		 233,210 233,210
Mone
and Pensions Service		 406 748 406 748
Pension Wise 183,783 183,783
Yorkshire
Buildin
Societ		 25,519 25 519
NHS Sheffield and other NHS related servlees
C stic Fibrosis 21 500 21 500
Mental Health Advice Service 80053 80 053
NHS Generic Advocac
Service		 123 140 123,140
NHS ICB Cit
ofSanctus		 ro'ect 35000 35000
Primary
& Community
Mental		 Health 13,050 13,050
Transformation
Pro
ramme
Stewarts
Law		 24 942 24 942
Weston Park Cancer Information 81,347 81,347
Centre
Legal Aid Agency & related law centre funding
Le al Services Housin
Advice		 132512 132512
Access to Justice Foundation 14,672 14,672
Communit
Justice Fund
Asylum,
Migration
and Integration		 Fund
Asylum,
Migration
and Integration		 131,537 131,537
Fund
Energy Advice
British Gas Ener
Trust		 59656 59656
Northern
Power
rid		 125914 125,914
Community
Organisations
&Foodbanks
Burn
reave Foodbank		 29,897 29,897
Gleadlass
Valle
Foodbank		 29897 29 897
Grace Foodbank 22,182 22 182
Handsworth
Foodbank		 19,931 19.931
IS RAAC 7,000 7,000
S2 Foodbank 12.008 12,008
S6Foodbank 44,844 44,844
Sheffield Royal Society for the Blind 8,831 8,831
Deaf Advice
in Rotherham
South Yorkshire
Housin
Association		 53,750 53,750

Ye ar ended 31 March 20 ar ended 31 March 20 ar ended 31 March 20 23
5. Donations
and charitable		 activities ccnrrev
Asylum,
Migration
and		 Integration 120,449 120,449
Fund
Energy Advice
British Gas Ensr
Trust
Northern
Power
rid
Community
Organlsatlons		 &Foodbanks
Burn
reeve Foodbank
Gleadless
Vslle
Foodbsnk
Grace Foodbank 10750 10,750
Handsworth
Foodbank
IS RAAC
S2Foodbank 13,200 13200
S6Foodbank
Sheffield Royal Society for the Blind-
Deaf Advice
in Rotherham
South Yorkshire
Housin		 Association 20,461 20 461
St Ma
's Communi		 Centre
Wesffield Foodbank
Other
Other smaller funders 59,069 8,831 67,900
TOTAL 1,389433 3,080,909 4,470,342

Unrestricted Total Funds Unrestricted Total Funds
Funds 2023 Funds 2022
6 F
Bank interest receivable 1,716 1,716 1,955 1,955
7. Other income
Unrestricted Restricted Total Funds
Funds Funds 2023
6 6 6
Gain on disposal oftangible fixed assets held for
charity's
own use
Other income		 6,705 6,705
6,705 6,705
Unrestricted Restricted Total Funds
Funds Funds
f.		 2022
f
Gain on
charity's		 disposal oftangible
own use		 fixed assets held for 294,709 294,709
Other income 13,974 1,650 15,624
308,683 1,650 310,333

Expenditure o n charit able
activities
by fund		 type
Unrestricted Restricted Total Funds
Funds Funds 2023
f 8
Advice and information services 1,602,752 2,811,374 4,414,126
Support costs 6,973 6,973
1,609,725 2,811,374 4,421,099
Unrestricted Restricted Total Funds
Funds
f		 Funds
f		 2022
f
Advice and information services 1,513,838 3,052,246 4,566,084
Support costs 7,769 7,769
1,521,607 3,052,246 4,573,853
Classification ofresources expended
2023
f		 2022
Wages and salaries 3,768,615 3,875,681
Other staff and volunteer costs 64,570 84,390
Office costs 78,939 89,863
Premises costs 142,581 143,233
Equipment and ITsupport 98,582 134,523
Professional fees and consultants 81,109 76,891
Partner payments 157,354 133,979
Audit and accountancy 6,973 3,952
Other costs 2,636 10,402
Depreciation 19,740 20,939
4,421,099 4,573,853

Expenditure on charit able
activities		 by activity type
Activities
undertaken Support Total funds Total fund
directly
F		 costs
6		 2023 2022
f
Advice and information services 4,414,126 4,414,126 4,566,084
Governance costs 6,973 6,973 7,769
4,414,126 6,973 4,421,099 4,573,853

2023 2022
8 E
19,740 20,939
(294,709)

The average head count ofemployees during the year was 153(2022 170)analysed as follows:.
2023
2022		 170)analysed as follows:.
2023
2022
No. No.
Managers
and advice supervisors
Advisors
and advocates		 18
113		 26
124
Administration
and support		 22 20
153 170
Analysis ofStaff cos ts:-
2023 2022
5
Salaries 3,227,267 3,392,159
Redundancy
Working from home
Employers
national
Cycle to work
Employers
pension		 allowance
insurance		 120,356
273,397
650
146,945		 1,539
42,806
272,324
166,853
3,768,615 3,875,681

Tangible fixed asset s
Long
leasehold Fixtures and
property
f		 fittings Total
Cost
At 1 April 2022 and 31 March 2023 246,959 312,456 559,415
Depreciation
At 1 April 2022 99,410 307,699 407,109
Charge for the year 18,968 772 19,740
At 31 March 2023 118,378 308,471 426,849
Carrying
amount
At 31 March 2023 128,581 3,985 132,566
At 31 March 2022 147,549 4,757 152,306
Debtors
2023 2022
f
Trade debtors 590,554 472,220
Prepayments
and accrued income		 89,995 56,234
Other debtors 3,581 5,312
684,130 514,642
Creditors: amounts falling due within one year
2023 2022
8
Trade creditors 69,232 32,234
Accruals and deferred income 144,547 220,604
Social security and other taxes 156,400 121,636
Other creditors 15,804 10,439
385,983 384,913

2023 2022
E
At 1 April 2022 150,965 30,425
Amount released to income (150,965) (30,425)
Amount deferred in year 61,525 150,965
At 31 March 2023 61,525 150,965

unrestrict ed
funds
At At
1 April 22
6		 Income Expendituref Transfers
E		 31 March 23
General funds 1,374,690 1,694,104 (1,609,725) 1,459,069
Premises strategy 273,000 273,000
1,647,690 1,694,104 (1,609,725) 1,732,069
At At
1 April 21
E		 Income
f		 Expenditure Transfers
E		 31 March 22
f
General funds 1,457,889 1,706,345 (1,521,607) (267,937) 1,374,690
Premises strategy 273,000 273,000
1,457,889 1,706,345 (1,521,607) 5,063 1,647,690

01/04/2022 01/04/2022 Income Ex enditure Transfers 31/03/2023
Hei
to claim		 233210 233210
Money and Pensions 406,748 (406,748)
Service
Pension Wise 183783 183783
NHS
Sheffield		 and other NHS
related services
C stic Fibrosis
Mental Health Advice 80,053 (80,053)
Service
NHS ICB City of
Sanctus
ro'ect		 35,000 35,000
Legal
Aid
Agency		 & related law
centre fundin
Access to Justice 14,672 (14,672)
Foundation
[Community
Justice
Fund
Asylum,
Migration		 and Integration
Fund
Asylum,
Migration		 131,537 (131,537)
and Inta
ration Fund
Ener
Advice
British Gas Energy 59,656 (59,656)
Trust
Northern
Power		 rid 125,914 125,914
Community
Organisations		 &
Foodbanks
Burngreave 29,897 (29,897)
Foodbank
Gleadless
Valley		 29,897 (29,897)
Foodbank
Grace Foodbank 22.182 22,182
Handsworth 19,931 (19,931)
Foodbank
ISRAAC 7,000 7,000
S2 Foodbank 12,008 12,008
S6Foodbank 44,844 44,844
Sheffield Royal 8,831 (8,831)
Society for the Blind
Deaf Advice
in
Rotherham
South Yorkshire
Housin
Association
St Mary's Community 6,800 (6,800)
Centre
Wesffield
Foodbank		 5 100 5 100
Other
Other smaller 5,033 (5,033)
funders
Redundanc
Fund		 49,634 3954 45680
Fixed asset fund 9,096 1,829 7267
TOTAL 114255 2,833399 2,811374 136280

01/04/2021 01/04/2021 Income Ex enditure Transfers 31/03/2022
Shefflaid Cit
Council
Adult Social Care 50,000 50,000
Building Successful 33,000 (33,000)
Families
Drug & 53,250 (53,250)
Alcohol/Domestic
Abuse Coordination
Team
EU Settlement 26,645 (26,645)
Scheme
SCC Community
Trainers
SCC Core Service 26,000 827,895 (853,895)
Grant
Advice
SCC Cost of Livin
SCC Covid Recovery 50,000 50,000
Fund
SCC Foodbenks
fundin
Citizens Advice nation al fundin
Consumer
Service		 274,023 274,023
Core Cities Fundin 5525 5,525
Hei
to claim		 660,513 660,513
Money snd Pensions 619,416 (614,353) (5,063)
Service
Pension Wise 182,559 178,649 3,910
NHS Sheffield and other NHS
related services
C stic Fibrosis
Mental Health Advice 80,053 (80,053)
Service
NHS ICB City of
Sanctus
ro'ect
Primary
snd		 19,575 (19,575)
community
mental
health transformation
Legal Aid Agency & related law
centre fun din
Access to Justice 50,000 (50,000)
Foundation
[Community
Justice
Fund
Asylum,
Migration		 and Integration
Fund
Asylum,
Migration		 120,449 (120,449)
snd inte
ration Fund
Ener
Advice
British Gas Energy
Trust
Northern
Power		 rid
Community
Organisations		 &
Foodbanks

Burngreave
Foodbank
01/04/2021 Income Ex enditure Transfers 31/03/2022
Gleadless
Valley
Foodbank
Grace Foodbank 10,750 10750
Handsworth
Foodbank
ISRAAC
S2 Foodbank 13,200 13,200
S6 Foodbank
Sheffield Royal
Society for the Blind
Deaf Advice
in
Rotherham
South Yorkshire
Housin
Association
St Mary's Community
Centre
Wesffield Foodbank
Other
Other smaller 12,062 (12,062)
funders
Redundanc
Fund		 45 724 3,910 49 634
Fixed asset fund 10,925 1,629 9,096
TOTAL 88,174 3083,390 3,052,246 5,063 114255
Sheffiefd Cit
Council
Adult Social Care advice service for people
undergoing		 financial assessments in
relation to adult social care to hei maximise their income
Building Successful Families advice service for vulnerable families supported by Building
Successful Families Partnershi .
Drug
8
Alcohol/Domestic		 Abuse advice service for wctims and survivors of domestic abuse
Coordination Team
EU Settlement Scheme a grant to fund the provision of advice to EU citizens applying to
the scheme,
funded		 by the Home Office and in partnership with
Sheffield Cit
Council		 and Darnall Wellbein
SCC Community Trainers funding for new Community Trainer posts to support
neighbourhood organisations to meet the basic advice needs of
their communities.
SCC Core Service Grant (Advice) to contnbute
to		 the funding to a city wide advice service for
Sheffield including advice provided from a range of locations, in
community
languages		 where required and via different channels
and athwa
s.
SCC Cost of Living funding to support increased advice capacity to address the cost
of livin crisis
SCC Covid Recovery Fund additional
funding		 for
Advice		 post-COVID, to improve the
accessibilit
of		 advice across the cit
SCC Foodbanks funding additional
funding		 for Advice m Foodbanks
Citizens Advice national funding

Consumer
Service		 a grant via a subcontract from
Citizens		 from
Citizens		 from
Citizens		 Advice Manchester Manchester Manchester Manchester Manchester to
rovide art of the national consumer tele hone service.
Core Cities Funding A fund to support
acbvities		 of the Local Citizens Advice Core
Cities rou .
Help to claim a grant to provide advice to new claimants of Universal Credit
Money and Pensions Service funding to provide a debt advice across the city
Pension Wise a face to face guidance
service fcr		 people aged 50 or over with a
defined contribution
pension,
delivered		 to people across South
Yorkshire
NHS Sheffield and other NHS related services
Cystic Fibrosis advice for Cystic Fibrosis patients
Mental Health Advice Service advice for Cystic Fibrosis patients
NHS ICBCity ofSanctuary project funding to provide
in person
advice		 at Victoria Hall with City cf
Sanctua
Legal Aid Agency & related law centre funding
Access
to
Justice		 Foundation funding to ensure specialist advice services continue and ensure
Communit
Justice		 Fund services are accessible
Asylum,
Migration
and		 Integration Fund
Asylum,
Migration		 and Integration Advice service for refugees settling in Sheflield
Fund
Energy Advice
British Gas Energy Trust energy Advice
in the cost of living crisis
Northern
Powergriid		 energy Advice
in the cost of living crisis
Community
Organisations		 & Foodbanks
Burngreave
Foodbank		 in person advice service
Gleadless
Valley Foodbank		 in person advice service
Grace Foodbank in person adwce service
Handsworth
Foodbank		 in person
advice service
ISRAAC in person advice service
S2 Foodbank in person
advice service
S6Foodbank in person advice service
Sheffield
Royal Society for		 the Blind advice service for the d/Deaf community in Rotherham
-Deaf Advice in Rotherham
South Yorkshire
Housing		 Association advice seance
supporting		 people with mental health problems
enterin em
lo ment
St Mary's Community Centre provision
ofadvice as part		 ofa social supermarket
Wesffield
Foodbank		 in person adwce service

Unrestricted Restricted Restricted Total Funds
Funds Funds
f		 2023
f
Tangible fixed assets 125,299 7,267 132,566
Current assets 1,606,770 129,013 1,735,783
Net assets 1,732,069 136,280 1,868,349
Unrestricted Restricted Total Funds
Funds
f		 Funds
f		 2022
f
Tangible fixed assets 143,210 9,096 152,306
Current assets 1,504,480 105,159 1,609,639
Net assets 1,647,690 114,255 1,761,945
19. Analysis ofchanges in net debt
At
At 1 Apr 2022
f		 Cash flows 31 Mar 2023
f
Cash at bank and in hand 1,460,786 (23,150) 1,437,636
20. Operating lease commitments
The total future minimum lease payments under non-cancellable
operating		 leases are as follows:
2023
f		 2022
f
Not later than 1 year 41,135 41,135
Later than 1 year and not later than 5years 93,835 134,970
134,970 176,105