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2022-03-31-accounts

hoalthwètch Ricl]mond upon HEALTHWATCH RICHMOND LTD COMPANY LIMITED BY GUARANTEE NO. 8382351 AND REGISTERED CHARITY NO. 1152333 TRUSTEES REPORT AND FINANCIAL STATEMENTS 1ST APRIL 2021- 31ST MARCH 2022 *A6)FLGIS" 22112r2022 COMPANIES HOUSE

hoalthwotch Richmond upon CONTENTS REPORT OF THE TRUSTEES OF HEALTHWATCH RICHMOND LTD........................................................... REFERENCE ANO ADMINISTRATIVE DETAILS..... STRUCTURE, GOVERNANCE AND MANAGEMENT...................................................................... PUBLIC BENEFIT............................................................................................................... ACHIEVEMENTS FROM 202(Y2021.................... PLANS, CHALLENGES ANO OPPORTUNITIES FOR 2021122.... FINANCIAL REVIEW..................................................................................................................... STATEMENT OF TRUSTEES, RESPONSIBILITIES.. .10 INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF HEAITHWATCH RICHMOND LTD (COMPANY LIMITED BY GUARANTEE NO. 83823511 FOR THE YEAR ENDED 31 MARCH 2022........,..11 STATEMENT OF FINANCIAL AcfiviTIES (INCLUDING INCOME AND EXPENDITURE ACCOUNTI FOR THE YEAR ENDED 31ST MARCH 2022 12 BALANCE SHEET FOR THE YEAR ENDED 31ST MARCH 2022 13 NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022 14

REPORT OF THE TRUSTEES OF HEALTHWATCH RICHMOND LTD The Trustees, who are also directors of the charity forthe purposes of the Companies Act, submit their annual report and the financial statements forthe accounting period ended 31st March 2022. The Trustees have adopted the provisions of the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 {effective l January 20151- Charities SORP IFRS1021, the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006 in preparin8 the annual report and financial statements of the charity. REFERENCE AND ADMINISTRATIVE DETAILS TRUSTEES/DIRECTORS OF THE CHARITY & COMPANY John Anderson {Chairl Julie Risley (Heahhwatch Operational Committee Chairl Sian Rees {Audit Committee Chair) Anne Marimuthu (Treasurer) Holly Cameron James Hunt Robin Jowit OBE Emma Maun Dugald Millar John Wri8ht Rishi Chopra Lynda Crellin (from January 2022) Ilrom April 2022} CHIEF OFFICER Michael Derry ACCOUNTANT Communlty Action Sutton, Granfers Centre, 73-79 Oakhill Road. Sutton. SMI 3AA INDEPENDENT EXAMINER Mr Paul Ross, FCA BANKERS Current Account.. Unity Trust Bank plc- Four Brindleyplace, Birmingham, Bl 2JB Deposit Account: Scottish Widows. PO Box 883, LEEDS. LSI 9TY REGISTERED OFFICE 82 Hampton Road, Twickenham, TW2 5QS COMPANY NUMBER.. 8382351 CHARITY NUMBER: 1152333 REGISTERED AS RICHMOND HEALTH VOICES UNTIL NOVEM8ER 2020 REGISTERED AS HEALTHWATCH RICHMOND LTD FROM NOVEMBER 2020

STRUCTURE, GOVERNANCE AND MANAGEMENT GOVERNING DOCUMENT Healthwatch Richmond LTD is a company limited by guarantee governed by Articles of Association that were signed on 30th January 2013. It was registered with the Charity Commission on 7th June th 2013 and changed its name to Healthwatch Richmond LTD at its AGM on November 26 2020. Its membership is open to persons aged over 18 and corporate bodies who support the organisation's aims and objetts. ORGANISATIONAL STRUCTURE As a re8lStered charity and company, Healthv4atch Richmond LTD is governed by a Board of Trustees who are also the Company Directors. The Board of Trustees has up to 12 Trustees and meets at least 4 times a year. As well as overseeing the work of the organisation. Trustees are also active in the or8anisation's work through sitting on the decision-making bodies of key stakeholders. The Board was supported by the Audit Committee: THE AUDIT CoMMifrEE is composed of Trustees with appropriate expertise who advise the Board on good financial, resource and risk management. It meets a minimum of 4 times a year to recommend a budget. advise on the production of Annual Accounts. oversee financial resources and review the management of risks. The Audit Committee may meet with the Accountant without the Chief Officer present. HEALTHWATCH OPERATIONAL CoMMIThEE. The Board also held an operational sub-group that advised on the delivery of the statutory Healthwatch functions and delivery of the related contract. This was dissolved, its non-Trustee members adopted as Trustees and its functions absorbed into the Board durin8 the year. Day to day mana8ernÈnt of the organisation is undertaken by the Chief Officer who is appointed by the Board. HÈ attends all Board meetings and sub-committees at the discretion of the Board or invitation of the sub-committee's Chair and is a member of Board task groups. TRUSTEES Trustees are recruited through open recruitment with vacancies publicised through our communications and marketing. Particular consideration is 8iven to ensuring an equal and fair process with the aim of creating a Board that is reflective of the community we serve. New Trustees and committee members are interviewed by a selertion panel who make recommendations about appointments to the Board. Appointments are made byvote of the Board. From time to time. we may co-opt non-trustee members as Trustees to the Board to fill vacancies where we feel this is appropriate and expedient or where we require specific skills or expertise.

TRUSTEE INDUCTION AND TRAINING New Trustees are provided with a copy of the Articles of Association, introduced to staff and given information outlining their roles, responsibilities and obligation5 under company and charity law. To support them in their role. Trustees are invited to participate in training. All Trustees sign the Declaration of Interests before joining the Board and potential competing interests are actively managed. Training opportunrties are regularly shared by correspondence. Trustees are supported in their roles by the officers of the Board and the Chief Officer and are encouraged to attend our wider volunteer training and support. RISK MANAGEMENT The risk management polici was reviewed in-year and adapted to give a better view of the impart of risks. The Risk Register is kept under review by the Chief Offtcer who reports to the Audit Committee on identified risks at least annually but also when there are significant changes in risk profile. Where risks are identified, measures are put in place to ensure that they are managed. The Audit Committee reports on risks at least annually to the Board. Due to significant changes to risks over the past year. the risk Register was rewewed on a quarterly basis. We maintain a Critical Incident Policy and Business Continuity Plan whith was enacted priorto this reporting period and has enabled usto maintain our operations and effertiveness throu8hout the pandemic. The Board of Healthwatch Richmond LTD is satisfied that the measures in place are adequate and appropriate to enable effertive operations as well as the identification and management of risks facingthe charity. OBJECTIVES OF THE CHARITY Healthwatch Richmond LTD is a registered charity with objects for the advancement of health and the relief of those in need by reason of youth, age. ill-health. disability or financial hardship by: Providing information and advice about health and social care Making the views and experiences of the public known to health and social care providers • Enabling local people to have a say in the development and delivery of health and Social care services by providing information. training and sUPPOrt Providing training and development of skills for volunteers and the wider community in scrutinizin& reviewing and monitoring local health care services. These objects are aligned with the statutory basis of Local Healthwatch but allow Healthwatch Richmond LTD to undertake related artivity Outside of the statutory role. The Board reviews proposed activities both in pursuit of the statutory role and closely related work outside of our main Healthwatch contrart. and decides which to pursue based on consideration of how well they help us to further our charitable objects and their fft with our strategy, risk and available resources.

PUBLIC BENEFIT Our activities are open to anyone with an interest in health and social care in Richmond and we actively engaged over 100,QOO over the year. 97.000 people visited our website, 59.471 people took actions related to their health as a result of our comrnunications and around 2.OCKI people en8aged with us directly through our projects, outreach, events or signposting work. Our research and campaigning work lead to significant improvements in NHS care. Our work in NHS dentistry made a major contribution to raising the profile of the crisis in dentistry and ultimately was a significant factor in securin8 £50 million of additional funding for dentistry nationwide. Our signposting work saved local people an estimated £182,300 vs the cost of private care. In addition, we made major contributions to improving Long Covid senrfices and Adult Social care. ACHIEVEMENTS FROM 2020-2021 OUR YEAR IN FIGURES Over the past year we have reached more people than ever before: 87,000 Guides to NHS, Care & Support were distributed to homes across Richmond 96,936 people visited our website {up by 23% on last year and the highest in the Healthwatch Network) 60,000 actions were taken by people as a result of our information, services and support 2,000 people engaged through our projects. outreach & events HIGHLIGHTS FROM OUR WORK We collected and reported experiences in real time from the communitythroughout the pandemic. This helped us to identify and quickly respond to emerging issues and to ensure that patient experience drove the pandemic response. The impact of our work is reliant on staff in commissioner and provider organisations trusting the findlngs of ourwork and usingthem to make improvements. We are grateful to NHS & local authority colleagues for making significant improvements as a result of our work. It is important to note that improvements do not necessarily mean thin8s were not good enough before and can often be about changin8 from providing good to providing outstanding services. Some of the improvements that people will experience as a result of oui work include: Long Covid support better meets patient needs as a result of our research and these outcomes are being rolled out across South West London as a result of our partnership with other Healthwatch. 'The report provides data and insights which the Richmond P05t Covid Steering Group will use to inform the ongoing development of the Long Covid Services. We lookforword to working closely with Healthwatch Richmond in this oreo." Dr Annette Pautz, Richmond Post Covid Steering Group • Adult Social Care Commissioning bud8ets will be better used as a result of our research into care at home and personal budgets.

Public Heafth have commissioned us to help ensure that the best use is made of their prevention resources and that wider services reduce ill-health, inequality and demand on Social Care in 2022123. Driving improvements in NHS Dentistry. Following our review of public Èxperiences in 2020, we have campaigned for improved access. Ultimately NHS England provided an additional £50 million investrnent to improve capacity. Whilst this is clearly insufficient given the scale of the challenge. it would not have been achieved without our influence. he insightfrom Heolthwotch Richmond and the wider network hos been o vital part of making the £50 million investment in NHS Dentlstry happen.- Heolthwotch England "I poy tribute to Heolthwotch Richmond's lobbyingfor bringing us to the point where we hove the informotion to hond ond can put pressure on NHS Englond ond on Ministers. I thonk Mike Derryfor his work. The £50 million for NHS dentistry will offer just 350.000 oppointments. Nine million children missed dentol oppointments in the yearfollowing the 1st lockdown." Munira Wilson. Mpfor Twickenham SIGNPOSTING We helped 377 people to access vital care and support vta our signposting line 110% down from last year). Whilst the number of people contacting us is slightly lower, more people that ever found the support they needed in other ways including: 25GF people acce55ed support including vaccinations through our community events • 87,CKIO guides to NHS Care & Support were distributed (same as last yearl 96,900 people found information through our website {23% up on last year) of which almost 60,000 people took an action including: 0 3,000 people booked or actessed Covid-19 vaccines through our website and communications 0 4.150 people who found information about NHS Dentistry and 1,650 people who clicked links to access dentistry or information. -1 wos infinonciol distress ofter my dentist appointment, ond did not know if I could do onything t7bout it. Without you. we wouldn't hove known where to turn, so thank you very muchfor all your help and advice sofar. "A locol resident WORKING WITH OTHER ORGANISATIONS The structure of the NHS is changing from what were typically borough based NHS organisations. to an Integrated Care System that covers South West London and includes NHS bodies and Local Authorities. This is a substantial change that sees a shift away from commissioning and towards collaboration as well as the need to en8age with the system at borough, cross borough and South West London levels. We have seats on the key Richmond focussed bodies and have agreed a collaborative arran8ement to work with Healthwatch colleagues across South West London to coordinate our voice at a system wide level.

PLANS. CHALLENGES AND OPPORTUNITIES FOR 2021122 STAKEHOLDERS The shift in focus from Richmond to South West London will lead to changing demands on our time and changes in the relationships that we need to maintain to exert influence. This is very much a developing Sltuation with guidance about how the new system will operate still emer8in& new or8anisations starting up and changes in personnel across many of our stakeholders. We have already adapted to this byjoining relevant high level boards, agreeing an arrangement with colleagues across South West London and positioning ourselves as a key source of intelligence. expertise and a link to the community. As the new system emerges and matures. we will need to continue to adapt and be readyto change our approach to meetthe developing demands ofthis change. ECONOMIC The future is uncertain with high inflation and its effects on our prices, our income and on the community that we serve directly. We are anticipating a reduction in our core contract and material inflationary pressures. We have diversified our income, taking on additional commissioned work now to build up significant reserves to enable us to mana8e what may be a period of relative financial difficulty overthe coming years. We have also begun to collect data about the financial status of our community to enable us to speak with authority in this area and Ènsure that the neèds of our community are understood and met. Consideration will also need to be given to the viability of financial investment as a way of mitigating the impact of inflation. SOCIAL The way that people engage with organisations has changed as a result of the pandemic. This is evident in the changing patterns of people callin8 us (377, IIM down from last year), seeking support online196.9k people. 23% up from last yearl and engaging with us through outreach activities1600 people, 5% down, despite 42 Engagement sessions. an increase of 62% from last year). We will adapt to this by offefin8 more remote engagement opportunities, offerlng more online, paper and video opportunities. This may require a different approach to face to face engagement as well as investment in technolo￿. Vlhilst this change has a demonstrable impact at the present time. it is unclear whether it is a temporary or long term change. We will keep our practices under constant review to ensure that we remain at the cuttin8 edge of effertiveness and innovation.

FINANCIAL REVIEW RESERVES POLICY Healthwatch Richmond LTD'S policy requires that a balance ol not less than 3 nor more than 6 months of operating costs is held as reserves to manage cash flow, ensure business continuity and to cover the possible costs of wind-up of the organisation. We had budgeted for a deficit in 2021122. However. IO% higher than expected income as a result of unexpected additional commissioned activity led to a modest surplus at year end. Whilst this leaves us ahead of budget for the year end, this will enable us to manage what we anticipate to be future costs and lower income over the medium term. PRINCIPAL FUNDING SOURCES Our principal income is a contract with the London Borou8h of Richmond upon Thames ILBRUTI worth £146,000 per annum which has been extended to March 2023. We anticipate a IIYA redurtion to this income from 2023 and then CPI linked increases from March 2023. Additional material income was received from Richmond CCG to support additional Community engagement related to Covid-191£11,051), from Richmond CCG and the London Borough of Richmond upon Thames to SUPPOrt the production of the Guide to NHS Care and Support 1£13.5Th)1. EXPENDITURE OF FUNDS IN 2021-2022 Our small staff team is essential to the delivery of our success and their payroll costs are our largest single cost. This has remained stable forthe period but includes a short void period followed by an increase of establishment by 1.0 Full fime Equivalent post which should see costs increase into 2022/23. Our direct operational costs are usually our next largest area of expenditure and consist of many small items relatingto the delivery of projerts. communication and marketin& office rent and costs, financial. banking services and re8ulatory compliance costs. and the cost of insurance related to our activity. Our costs associated with face to face activity (travel, room hire. meeting costs and print) remain below bud8et but are recovering and those related to remote en8agement (computer, IT, advertising and online services) are increasin8. Governance costs, which include the costs of holding Board meetings, running the charity. and making statutory filings, accounted for £600 of our total expendrture. A surplus is shown because a contingent liability {£2,1001 that had been on the balance sheet expired due to time elapsed. Whllst Governance was always a minor cost. remote workin8 and our revised strurture reduced these substantially. BANKING Funds held by Healthwatth Richmond LTD are split between a current account and deposit account held with separate financial institutions to minimise financial risk. We keep options for improving financial returns under review.

STATEMENT OF TRUSTEES, RESPONSIBILITIES The Trustees are responsible for preparing the annual report and the financial statements in accordance with applicable law and regulations. Company law requires the Trustees to prepare financial statements for each financial year. Under that law, the Trustees have elerted to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Prartice (United Kingdom Accounting Standards and applicable lawl. Under company law. the Trustees must not approve the financial statements unle55 they are satisfied that they give a true and fair view of the state of affair5 of the Charitable Company and of the result forthat year. In preparin8 these financial statements, the Trustee5 are required to: select suitable accounting policies and then apply them consistently: • observe the methods and principles in the Charities SORP: • make judgments and accounting estimates that are reasonable and prudent; have due regard to public benefrt guidance published bythe Commission as required by sertion 17151 of the Charities Art 2011: prepare the financial statements on a going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The Trustees are responsible for keepin8 adequate accounting records that are sufficient to show and explain the charitable cornpanls transactions and disclose with reasonable accuracy at afty time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safe8uardin8 the assets of the charitable company and hence for taking reasonable steps for the prevention and detettion of fraud and other irregularities. So far as each of the Trustees is aware at the time the report is approved. there is no relevant audit information of which the charitable company's auditors are unaware: and the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. Approved by the Board on: 20 And signed on their behalf: John Anderson Chair of the Board of Trustees io

INDEPENDENT EXAMINER'S REPORT. TO THE TRUSTEES OF HEALTHWATCH RICHMOND LTD (COMPANY LIMITED BY GUARANTEE NO. 8382351) FOR THE YEAR ENDED 31 MARCH 2022 I report on the accounts of the company for the year ended 31 March 2022, which are set out on pa8es 12 to 19. RESPECTIVE RESPONSI8IUTIES OF TRUSTEES AND EXAMINER TheTrustees (who are also the dirertors of the company for the purposes of company lawl are responsible for the preparation of the accounts in attordance wlth the requirements of the Companies Act 20061'the 2006 ACVI. The charivs Trustees consider that an audit is not requlred for this perlod under Part 16 of the 2006 Act and that an independent examination is needed. The tharitvs gross income did not exceed £250.(MJ) and l am qualffied to undertake the examinatlon by being a qualified member of The Institute of Chartered Accountsnts In En8land and Wale> Having satlsfled myself that the tharity is not subject to audit under company law and is ell8ible for independent examinatlon, It Is my responslblllty to: examine the xcounts under section 145 of the Charities Act 2011: follow the procedures lald down in the Beneral Dlrections 8iven by the Charity Commission under sectlon 14S{S1(b) of the Charities Act 2011; and to state whether partlcular matters have come to my attention. BASIS OF INDEPENDENTEXAMINER'S REPORT My examination was carrled out in accordance wlth the gener•1 Directktns £fven bythe Charity Commlssion. An examination includes a review of the accountlng records kept by the charity and a comparison of the accounts presented with those records. It alsa Includes consideration of any unusual items or disclosures in the accounts. and seeking explanations from you as Trustees concerning any such matters. The procedures undertaken do not provide all the evldence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view, and the report is limited to those matters set out below. INDEPÉNDENT EXAMINER'S STATEMENT In connection with my examlnatlon. Tho matter has come to my attention: (l) which give5 me reasonable cause to belleve that in any materlal respect the requirements: to keep accountin8 records In accor ance with sertion 386 of the Companies Act 2Q06; and to prepare accounts whkh accord wlth the accounting records, comply with the a¢couDting requlrements of section 396 of the Companies Act 2006 and wlth the methods and principles of the Statement of Recommended Pract￿. Accounting and Reporting by Charities (Charities SORP FRS102) have not been met; or (2) to which. In my opinion, attention should be drawn in order to enable a proper understsndin8 of the accounts to be reathed. NAME: Mr Paul Ross RELEVAIIT PROFE￿r￿lALQUAuFICATION B¢X>Y: The Institute of alartered Accountants In England and Wales AoDftESS: 18 Woodcock Dell Avenue, Kenton, Harrow, Mlddx. HA3 UNS

HEALTHWATCH RICHMOND LTD STATEMENT OF FINANCIALACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNTI FOR THE YEAR ENOED 31ST MARCH 2022 Restricted Unrestrirted funds Total 20 Totsl 2021 Income from: Charitable ath"vities 163.051 10,950 174.001 151,816 Investments 90 Total 163,051 11.040 174.091 151,816 Expendlture on: Charitable attivities: Healthwatch Richmond 162.070 162,070 149,543 Other costs (1,500) (I,soo} 600 Total 162,070 (1.500) 160,S70 150. 143 Net income/(axpenditure) 981 12,540 13.521 1,673 Transfers between fund$ Net movement in funds 981 12,540 13.521 1,673 Re¢onclli•tion of funds: Total funds brought forward 41,581 58.318 99,899 98.226 Total funds carrled forward 42,562 70.858 113,420 99.899 The statement of financial attivities includes all galns and losses in the year. All incoming resources expended derive from continuing activities. The nptes and accounts on pages 12 to 18 forrn part of these finanoal statements. 12

HEALTHWATCH RICHMOND LTD BALANCE SHEET FOR THE YEAR ENDED 31ST MARCH 2022 Flxed assets Current assets Debtors Cash at bank and in hand 11,887 224,399 385 149,848 236,286 150.233 Creditors: amounts falling due within one year (121866) (50,334) Net current assets 113,420 99,899 Total assets less current liabilltles 113,420 99,899 Funds Unrestricted funds Restricted fund5 70,858 42.562 58,318 41,581 Total funds carried forward 113,420 99.899 These accounts have been prepared in accordance with the provisions available to companies subjett to the small companies regime within Part 15 of the Companie5 Act 2006 and with the Financial Reporting Standard 102. For the financial year ended 31st March 2022 the company was entTtled to exemption from audit under section 477 Companies Act 2006. No member of the company has deposited a notice, putsu?nt to section 476, requiring an audit of these financial statements under the requirements of the Companies Act 2006. The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of financial statements. Approved by the Trustees on and signed on their behalf by: Print Name.. bff hj 4•JbFfj50 Signed: 13

HEALTHWATCH RICHMOND LTD NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022 Accounting policies The principal accounting policies are set out below. The accountlng policies have been adopted consistently throughout the year. a) Basis of accounting The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applitable to charikn.es preparfng their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021 (effertive l January 2015) Charities SORP (FR5102)). the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Art 2006. Richmond Health vol￿ meets the definitiofi of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical c05t or transaction value unless Otherwise stated in the relevant accounting policy note. b) Going Concern The Trustees have considered a period of more than 12 months from the signin9 of these financial statements and are of the view that funding is sufficient for the Charity to continue its operation5 until at least this time. The Trustees therefore feel the Charity is a goin9 contem and as such the financial statements have been prepared on this basis. c) Income Income is recognised when the chaiity has entitlement to the fijnds. any perfomance conditions attached to the income have been met. it is probable that the income will be received and the amount an be measured reliably. d) expenditure Expenditu￿ is recognised once there is a legal or construrtive obli9ation to make a payment to a third party. it is probable that settlement will be required and the amount of the obligation can be measured reliably. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. Expenditure is classified under the following attivity headings- Cost of raising funds.. Costs relating to tendering for grants. Expenditure on charitable artivities: Costs incurred in undertaking activitie5 to fvrther the purposes of the charity and related sUPPOrt costs. - Other expenditure: Any costs not included in other headings. induding governance costs. e} Fund strncture The funds held by the charlty are either.. Unrestrirted funds are funds which can be used in accordance with the tharitable objettives at the discretion of the trustees Restrirted funds are funds which are used in accordance with the specific restrirtkons imposed by the donor. 14

HEALTHWATCH RICHMOND LTD NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022 Accounting poli¢les (contlnued) Tangible flxed assets and depredatlon Depreciation is provided on cost in equal annual in5talments over the estimated useful lives of the assets. The rates of depreciation are as follows: Computer equipment 33.33•h on cost Office furniture 33.33% on cost g) Debtors Trade and Other Debtors are recognised at their settlement value. Prepayments are valued at the amount calculated a5 being prepaid. h) Credltors Creditors are recognised where the charity has a presert obligation resulting from a past event that will probably result in the transfer of fvnds to a third party and the amount due to settle the obligation can be measured relobly. Creditors are recognised at their settlement value. i) Flnancial Instruments The Charity only has finanoal assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially reco9nised at tran5artion value and subsequently measured at their settlement value. j) Taxation The charty is exempt from corporation tax on its charttable attivities. k) Penslons The charity make5 contributions into a defined contribution pension scheme on behalf of its employees. Contributions a￿ recognised as expenditu￿ when the charity inojrs an obligation to pay these contributions. Incom¢ from Ch•rltable artivltles Re5trlrted Vnrestrirted Grants London Borough of Richmond RCCG Covid 19 Engagement Fund Healthwatth England RCVS Covid 19 DBS Income LBRUT Other - Signp¢)stlng Di￿rtOry RCCG - Signposting Dirertory SWLSTGMHT Others 146,000 146,000 146,000 3.551 2.000 7.500 11.051 iooo 350 9,000 9,000 4.500 (2.000) 4.500 iiooo) 3.450 2,000 3.466 3.450 163.051 10.950 174.001 151.816 15

HEALTHWATCH RICHMOND LTD NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022 3 Expendi¢urn on charitable activities - H•althw•tth Richmond Restricted Unrestricted fund 021 Staff costs Operational costs Depreciation 119,880 42.190 119,880 42,190 108.625 40.918 162.070 162.070 149.543 4 Expendlturn on Other Costs Restricted Unrestricted 20 Independent Examiners fees Trustees expenses 600 (2.100) 600 {iioo) (1,500) 11.500) Trustee Expenses show as a positive figure because of a write back of unrealised contingent expenditure 600 S Employee Inforniation Analysls of staff costs: Wages and salaries Social security CQ5ts Ernp.loyerfs Contribution to defined contribUt￿n pension stheme5 109.631 5,711 4.539 99.309 4,970 4,346 119.881 108,625 Average ￿ad counts for the year was: No. Operational Staff No employees received benefits (excluding employer pension scheme5) of more than £60,000 (2020 - none). 16

HEALTHWATCH RICHMOND LTD NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022 6 Debtors Grant receipts outstanding Other debtors Accrued income Prepayments (2,000) 13,500 387 386 11.887 386 Creditors: amounts fallin9 due withln one 7 year 2022 Trade cretjitors Pension liability Accrued expenses 220 551 17,794 6,343 435 4,396 39,16 Deferred income 104.301 122 866 Unrestricted funds At 1st rncoming Outgoing At 31st General 58.318 11.040 (1.500) 70.858 58,318 11.040 (1,500) 70,858 Unre$trl¢ted funds - previous year At 1st Incoming Outgoing At 31st March ur General 58,752 166 600 58.318 58,752 166 600 58.318 17

Restricted funds At 1st Incoming Outgoing At 31st ri1202 41.581 163,051 162.070 42.562 Restricted funds - previous year At 1st Incomlng Outgoing At 31st 39,474 151.650 149,543 41,581 Name of Fund Restricted Funds Description, nature and purposes of the fund This fund consists of grant income received by Healthwatch Richmond and expenditure incurred to fvlfil grant conditlons and allowable under the grant terms. io Net assets split between funds Restrirte un￿$tritte0 Tangible fixed assets Cash and.bank and in hand other current a55etS Current liabilities 73.656 150,743 11.887 (120.068) 224,399 11,887 {122,866) (2.798) 70.858 42.562 113,420 Net assets split between funds - previous year Fiestrirte Unrestrirted Total Tangible fixed assets Cash and bank and in hand ot.her current assets Current liabilities 60,626 89.222 386 (48.026) 149.848 385 (50,334) (2.308) li Commitments under operntlng leases At 31st March 2022. the Company had annual commitments under non-tancellable operating leases as set out below: Operating leases which expire.. Within one year 12 Limited Ilabillty Healthwatch Richmond is a company limited by guarantee. The Articles of Association limit the liability of eath of the members on winding up to £1. 13 Related party transactions No trustees or persons connected with them received any emoluments in their role as Trustees (2019 - nil). 18