hoalthwètch
Ricl]mond upon
HEALTHWATCH RICHMOND LTD
COMPANY LIMITED BY GUARANTEE NO. 8382351
AND REGISTERED CHARITY NO. 1152333
TRUSTEES REPORT AND FINANCIAL STATEMENTS
1ST APRIL 2021- 31ST MARCH 2022
*A6)FLGIS"
22112r2022
COMPANIES HOUSE

hoalthwotch
Richmond upon
CONTENTS
REPORT OF THE TRUSTEES OF HEALTHWATCH RICHMOND LTD...........................................................
REFERENCE ANO ADMINISTRATIVE DETAILS.....
STRUCTURE, GOVERNANCE AND MANAGEMENT......................................................................
PUBLIC BENEFIT...............................................................................................................
ACHIEVEMENTS FROM 202(Y2021....................
PLANS, CHALLENGES ANO OPPORTUNITIES FOR 2021122....
FINANCIAL REVIEW.....................................................................................................................
STATEMENT OF TRUSTEES, RESPONSIBILITIES..
.10
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF HEAITHWATCH RICHMOND LTD
(COMPANY LIMITED BY GUARANTEE NO. 83823511 FOR THE YEAR ENDED 31 MARCH 2022........,..11
STATEMENT OF FINANCIAL AcfiviTIES (INCLUDING INCOME AND EXPENDITURE ACCOUNTI FOR THE
YEAR ENDED 31ST MARCH 2022
12
BALANCE SHEET FOR THE YEAR ENDED 31ST MARCH 2022
13
NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022
14

REPORT OF THE TRUSTEES OF HEALTHWATCH RICHMOND LTD
The Trustees, who are also directors of the charity forthe purposes of the Companies Act, submit
their annual report and the financial statements forthe accounting period ended 31st March 2022.
The Trustees have adopted the provisions of the Financial Reporting Standard applicable in the UK
and Republic of Ireland IFRS 1021 {effective l January 20151- Charities SORP IFRS1021, the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act
2006 in preparin8 the annual report and financial statements of the charity.
REFERENCE AND ADMINISTRATIVE DETAILS
TRUSTEES/DIRECTORS OF THE CHARITY & COMPANY
John Anderson
{Chairl
Julie Risley
(Heahhwatch Operational Committee Chairl
Sian Rees
{Audit Committee Chair)
Anne Marimuthu
(Treasurer)
Holly Cameron
James Hunt
Robin Jowit OBE
Emma Maun
Dugald Millar
John Wri8ht
Rishi Chopra
Lynda Crellin
(from January 2022)
Ilrom April 2022}
CHIEF OFFICER
Michael Derry
ACCOUNTANT
Communlty Action Sutton, Granfers Centre, 73-79 Oakhill Road. Sutton. SMI 3AA
INDEPENDENT EXAMINER
Mr Paul Ross, FCA
BANKERS
Current Account.. Unity Trust Bank plc- Four Brindleyplace, Birmingham, Bl 2JB
Deposit Account: Scottish Widows. PO Box 883, LEEDS. LSI 9TY
REGISTERED OFFICE
82 Hampton Road, Twickenham, TW2 5QS
COMPANY NUMBER.. 8382351
CHARITY NUMBER: 1152333
REGISTERED AS RICHMOND HEALTH VOICES UNTIL NOVEM8ER 2020
REGISTERED AS HEALTHWATCH RICHMOND LTD FROM NOVEMBER 2020

STRUCTURE, GOVERNANCE AND MANAGEMENT
GOVERNING DOCUMENT
Healthwatch Richmond LTD is a company limited by guarantee governed by Articles of Association
that were signed on 30th January 2013. It was registered with the Charity Commission on 7th June
th
2013 and changed its name to Healthwatch Richmond LTD at its AGM on November 26 2020. Its
membership is open to persons aged over 18 and corporate bodies who support the organisation's
aims and objetts.
ORGANISATIONAL STRUCTURE
As a re8lStered charity and company, Healthv4atch Richmond LTD is governed by a Board of
Trustees who are also the Company Directors. The Board of Trustees has up to 12 Trustees and
meets at least 4 times a year. As well as overseeing the work of the organisation. Trustees are also
active in the or8anisation's work through sitting on the decision-making bodies of key stakeholders.
The Board was supported by the Audit Committee:
THE AUDIT CoMMifrEE is composed of Trustees with appropriate expertise who advise the Board on
good financial, resource and risk management. It meets a minimum of 4 times a year to
recommend a budget. advise on the production of Annual Accounts. oversee financial resources
and review the management of risks. The Audit Committee may meet with the Accountant without
the Chief Officer present.
HEALTHWATCH OPERATIONAL CoMMIThEE. The Board also held an operational sub-group that advised on
the delivery of the statutory Healthwatch functions and delivery of the related contract. This was
dissolved, its non-Trustee members adopted as Trustees and its functions absorbed into the Board
durin8 the year.
Day to day mana8ernÈnt of the organisation is undertaken by the Chief Officer who is appointed by
the Board. HÈ attends all Board meetings and sub-committees at the discretion of the Board or
invitation of the sub-committee's Chair and is a member of Board task groups.
TRUSTEES
Trustees are recruited through open recruitment with vacancies publicised through our
communications and marketing. Particular consideration is 8iven to ensuring an equal and fair
process with the aim of creating a Board that is reflective of the community we serve. New Trustees
and committee members are interviewed by a selertion panel who make recommendations about
appointments to the Board. Appointments are made byvote of the Board.
From time to time. we may co-opt non-trustee members as Trustees to the Board to fill vacancies
where we feel this is appropriate and expedient or where we require specific skills or expertise.

TRUSTEE INDUCTION AND TRAINING
New Trustees are provided with a copy of the Articles of Association, introduced to staff and given
information outlining their roles, responsibilities and obligation5 under company and charity law. To
support them in their role. Trustees are invited to participate in training. All Trustees sign the
Declaration of Interests before joining the Board and potential competing interests are actively
managed. Training opportunrties are regularly shared by correspondence. Trustees are supported in
their roles by the officers of the Board and the Chief Officer and are encouraged to attend our
wider volunteer training and support.
RISK MANAGEMENT
The risk management polici was reviewed in-year and adapted to give a better view of the impart
of risks. The Risk Register is kept under review by the Chief Offtcer who reports to the Audit
Committee on identified risks at least annually but also when there are significant changes in risk
profile. Where risks are identified, measures are put in place to ensure that they are managed.
The Audit Committee reports on risks at least annually to the Board. Due to significant changes to
risks over the past year. the risk Register was rewewed on a quarterly basis.
We maintain a Critical Incident Policy and Business Continuity Plan whith was enacted priorto this
reporting period and has enabled usto maintain our operations and effertiveness throu8hout the
pandemic.
The Board of Healthwatch Richmond LTD is satisfied that the measures in place are adequate and
appropriate to enable effertive operations as well as the identification and management of risks
facingthe charity.
OBJECTIVES OF THE CHARITY
Healthwatch Richmond LTD is a registered charity with objects for the advancement of health and
the relief of those in need by reason of youth, age. ill-health. disability or financial hardship by:
Providing information and advice about health and social care
Making the views and experiences of the public known to health and social care providers
• Enabling local people to have a say in the development and delivery of health and Social
care services by providing information. training and sUPPOrt
Providing training and development of skills for volunteers and the wider community in
scrutinizin& reviewing and monitoring local health care services.
These objects are aligned with the statutory basis of Local Healthwatch but allow Healthwatch
Richmond LTD to undertake related artivity Outside of the statutory role. The Board reviews
proposed activities both in pursuit of the statutory role and closely related work outside of our
main Healthwatch contrart. and decides which to pursue based on consideration of how well they
help us to further our charitable objects and their fft with our strategy, risk and available resources.

PUBLIC BENEFIT
Our activities are open to anyone with an interest in health and social care in Richmond and we
actively engaged over 100,QOO over the year. 97.000 people visited our website, 59.471 people took
actions related to their health as a result of our comrnunications and around 2.OCKI people en8aged
with us directly through our projects, outreach, events or signposting work.
Our research and campaigning work lead to significant improvements in NHS care. Our work in NHS
dentistry made a major contribution to raising the profile of the crisis in dentistry and ultimately
was a significant factor in securin8 £50 million of additional funding for dentistry nationwide. Our
signposting work saved local people an estimated £182,300 vs the cost of private care. In addition,
we made major contributions to improving Long Covid senrfices and Adult Social care.
ACHIEVEMENTS FROM 2020-2021
OUR YEAR IN FIGURES
Over the past year we have reached more people than ever before:
87,000 Guides to NHS, Care & Support were distributed to homes across Richmond
96,936 people visited our website {up by 23% on last year and the highest in the
Healthwatch Network)
60,000 actions were taken by people as a result of our information, services and support
2,000 people engaged through our projects. outreach & events
HIGHLIGHTS FROM OUR WORK
We collected and reported experiences in real time from the communitythroughout the pandemic.
This helped us to identify and quickly respond to emerging issues and to ensure that patient
experience drove the pandemic response.
The impact of our work is reliant on staff in commissioner and provider organisations trusting the
findlngs of ourwork and usingthem to make improvements. We are grateful to NHS & local
authority colleagues for making significant improvements as a result of our work. It is important to
note that improvements do not necessarily mean thin8s were not good enough before and can
often be about changin8 from providing good to providing outstanding services.
Some of the improvements that people will experience as a result of oui work include:
Long Covid support better meets patient needs as a result of our research and these
outcomes are being rolled out across South West London as a result of our partnership with
other Healthwatch.
'The report provides data and insights which the Richmond P05t Covid Steering Group
will use to inform the ongoing development of the Long Covid Services. We lookforword
to working closely with Healthwatch Richmond in this oreo."
Dr Annette Pautz, Richmond Post Covid Steering Group
• Adult Social Care Commissioning bud8ets will be better used as a result of our research into
care at home and personal budgets.

Public Heafth have commissioned us to help ensure that the best use is made of their
prevention resources and that wider services reduce ill-health, inequality and demand on
Social Care in 2022123.
Driving improvements in NHS Dentistry. Following our review of public Èxperiences in 2020,
we have campaigned for improved access. Ultimately NHS England provided an additional
£50 million investrnent to improve capacity. Whilst this is clearly insufficient given the scale
of the challenge. it would not have been achieved without our influence.
he insightfrom Heolthwotch Richmond and the wider network hos been o vital part
of making the £50 million investment in NHS Dentlstry happen.- Heolthwotch England
"I poy tribute to Heolthwotch Richmond's lobbyingfor bringing us to the point where
we hove the informotion to hond ond can put pressure on NHS Englond ond on
Ministers. I thonk Mike Derryfor his work. The £50 million for NHS dentistry will offer
just 350.000 oppointments. Nine million children missed dentol oppointments in the
yearfollowing the 1st lockdown." Munira Wilson. Mpfor Twickenham
SIGNPOSTING
We helped 377 people to access vital care and support vta our signposting line 110% down from last
year). Whilst the number of people contacting us is slightly lower, more people that ever found the
support they needed in other ways including:
25GF people acce55ed support including vaccinations through our community events
• 87,CKIO guides to NHS Care & Support were distributed (same as last yearl
96,900 people found information through our website {23% up on last year) of which almost
60,000 people took an action including:
0 3,000 people booked or actessed Covid-19 vaccines through our website and
communications
0 4.150 people who found information about NHS Dentistry and 1,650 people who
clicked links to access dentistry or information.
-1 wos infinonciol distress ofter my dentist appointment, ond did not know if I could do
onything t7bout it. Without you. we wouldn't hove known where to turn, so thank you
very muchfor all your help and advice sofar. "A locol resident
WORKING WITH OTHER ORGANISATIONS
The structure of the NHS is changing from what were typically borough based NHS organisations. to
an Integrated Care System that covers South West London and includes NHS bodies and Local
Authorities. This is a substantial change that sees a shift away from commissioning and towards
collaboration as well as the need to en8age with the system at borough, cross borough and South
West London levels.
We have seats on the key Richmond focussed bodies and have agreed a collaborative arran8ement
to work with Healthwatch colleagues across South West London to coordinate our voice at a system
wide level.

PLANS. CHALLENGES AND OPPORTUNITIES FOR 2021122
STAKEHOLDERS
The shift in focus from Richmond to South West London will lead to changing demands on our time
and changes in the relationships that we need to maintain to exert influence. This is very much a
developing Sltuation with guidance about how the new system will operate still emer8in& new
or8anisations starting up and changes in personnel across many of our stakeholders.
We have already adapted to this byjoining relevant high level boards, agreeing an arrangement
with colleagues across South West London and positioning ourselves as a key source of intelligence.
expertise and a link to the community. As the new system emerges and matures. we will need to
continue to adapt and be readyto change our approach to meetthe developing demands ofthis
change.
ECONOMIC
The future is uncertain with high inflation and its effects on our prices, our income and on the
community that we serve directly. We are anticipating a reduction in our core contract and material
inflationary pressures. We have diversified our income, taking on additional commissioned work
now to build up significant reserves to enable us to mana8e what may be a period of relative
financial difficulty overthe coming years.
We have also begun to collect data about the financial status of our community to enable us to
speak with authority in this area and Ènsure that the neèds of our community are understood and
met. Consideration will also need to be given to the viability of financial investment as a way of
mitigating the impact of inflation.
SOCIAL
The way that people engage with organisations has changed as a result of the pandemic. This is
evident in the changing patterns of people callin8 us (377, IIM down from last year), seeking
support online196.9k people. 23% up from last yearl and engaging with us through outreach
activities1600 people, 5% down, despite 42 Engagement sessions. an increase of 62% from last
year).
We will adapt to this by offefin8 more remote engagement opportunities, offerlng more online,
paper and video opportunities. This may require a different approach to face to face engagement as
well as investment in technolo￿. Vlhilst this change has a demonstrable impact at the present
time. it is unclear whether it is a temporary or long term change. We will keep our practices under
constant review to ensure that we remain at the cuttin8 edge of effertiveness and innovation.

FINANCIAL REVIEW
RESERVES POLICY
Healthwatch Richmond LTD'S policy requires that a balance ol not less than 3 nor more than 6
months of operating costs is held as reserves to manage cash flow, ensure business continuity and
to cover the possible costs of wind-up of the organisation.
We had budgeted for a deficit in 2021122. However. IO% higher than expected income as a result
of unexpected additional commissioned activity led to a modest surplus at year end.
Whilst this leaves us ahead of budget for the year end, this will enable us to manage what we
anticipate to be future costs and lower income over the medium term.
PRINCIPAL FUNDING SOURCES
Our principal income is a contract with the London Borou8h of Richmond upon Thames ILBRUTI
worth £146,000 per annum which has been extended to March 2023. We anticipate a IIYA
redurtion to this income from 2023 and then CPI linked increases from March 2023.
Additional material income was received from Richmond CCG to support additional Community
engagement related to Covid-191£11,051), from Richmond CCG and the London Borough of
Richmond upon Thames to SUPPOrt the production of the Guide to NHS Care and Support
1£13.5Th)1.
EXPENDITURE OF FUNDS IN 2021-2022
Our small staff team is essential to the delivery of our success and their payroll costs are our largest
single cost. This has remained stable forthe period but includes a short void period followed by an
increase of establishment by 1.0 Full fime Equivalent post which should see costs increase into
2022/23.
Our direct operational costs are usually our next largest area of expenditure and consist of many
small items relatingto the delivery of projerts. communication and marketin& office rent and costs,
financial. banking services and re8ulatory compliance costs. and the cost of insurance related to our
activity. Our costs associated with face to face activity (travel, room hire. meeting costs and print)
remain below bud8et but are recovering and those related to remote en8agement (computer, IT,
advertising and online services) are increasin8.
Governance costs, which include the costs of holding Board meetings, running the charity. and
making statutory filings, accounted for £600 of our total expendrture. A surplus is shown because a
contingent liability {£2,1001 that had been on the balance sheet expired due to time elapsed. Whllst
Governance was always a minor cost. remote workin8 and our revised strurture reduced these
substantially.
BANKING
Funds held by Healthwatth Richmond LTD are split between a current account and deposit account
held with separate financial institutions to minimise financial risk. We keep options for improving
financial returns under review.

STATEMENT OF TRUSTEES, RESPONSIBILITIES
The Trustees are responsible for preparing the annual report and the financial statements in
accordance with applicable law and regulations.
Company law requires the Trustees to prepare financial statements for each financial year. Under
that law, the Trustees have elerted to prepare the financial statements in accordance with United
Kingdom Generally Accepted Accounting Prartice (United Kingdom Accounting Standards and
applicable lawl. Under company law. the Trustees must not approve the financial statements unle55
they are satisfied that they give a true and fair view of the state of affair5 of the Charitable
Company and of the result forthat year.
In preparin8 these financial statements, the Trustee5 are required to:
select suitable accounting policies and then apply them consistently:
• observe the methods and principles in the Charities SORP:
• make judgments and accounting estimates that are reasonable and prudent;
have due regard to public benefrt guidance published bythe Commission as required by
sertion 17151 of the Charities Art 2011:
prepare the financial statements on a going concern basis unless it is inappropriate to
presume that the charitable company will continue in business.
The Trustees are responsible for keepin8 adequate accounting records that are sufficient to show
and explain the charitable cornpanls transactions and disclose with reasonable accuracy at afty
time the financial position of the charitable company and enable them to ensure that the financial
statements comply with the Companies Act 2006. They are also responsible for safe8uardin8 the
assets of the charitable company and hence for taking reasonable steps for the prevention and
detettion of fraud and other irregularities.
So far as each of the Trustees is aware at the time the report is approved. there is no relevant audit
information of which the charitable company's auditors are unaware: and the Trustees have taken
all steps that they ought to have taken to make themselves aware of any relevant audit information
and to establish that the auditors are aware of that information.
Approved by the Board on:
20
And signed on their behalf:
John Anderson
Chair of the Board of Trustees
io

INDEPENDENT EXAMINER'S REPORT. TO THE TRUSTEES OF HEALTHWATCH
RICHMOND LTD (COMPANY LIMITED BY GUARANTEE NO. 8382351) FOR
THE YEAR ENDED 31 MARCH 2022
I report on the accounts of the company for the year ended 31 March 2022, which are set out on
pa8es 12 to 19.
RESPECTIVE RESPONSI8IUTIES OF TRUSTEES AND EXAMINER
TheTrustees (who are also the dirertors of the company for the purposes of company lawl are
responsible for the preparation of the accounts in attordance wlth the requirements of the
Companies Act 20061'the 2006 ACVI. The charivs Trustees consider that an audit is not requlred
for this perlod under Part 16 of the 2006 Act and that an independent examination is needed. The
tharitvs gross income did not exceed £250.(MJ) and l am qualffied to undertake the examinatlon by
being a qualified member of The Institute of Chartered Accountsnts In En8land and Wale>
Having satlsfled myself that the tharity is not subject to audit under company law and is ell8ible for
independent examinatlon, It Is my responslblllty to:
examine the xcounts under section 145 of the Charities Act 2011:
follow the procedures lald down in the Beneral Dlrections 8iven by the Charity Commission
under sectlon 14S{S1(b) of the Charities Act 2011; and
to state whether partlcular matters have come to my attention.
BASIS OF INDEPENDENTEXAMINER'S REPORT
My examination was carrled out in accordance wlth the gener•1 Directktns £fven bythe Charity
Commlssion. An examination includes a review of the accountlng records kept by the charity and a
comparison of the accounts presented with those records. It alsa Includes consideration of any
unusual items or disclosures in the accounts. and seeking explanations from you as Trustees
concerning any such matters. The procedures undertaken do not provide all the evldence that
would be required in an audit and consequently no opinion is given as to whether the accounts
present a 'true and fair view, and the report is limited to those matters set out below.
INDEPÉNDENT EXAMINER'S STATEMENT
In connection with my examlnatlon. Tho matter has come to my attention:
(l) which give5 me reasonable cause to belleve that in any materlal respect the requirements:
to keep accountin8 records In accor
ance with sertion 386 of the Companies Act 2Q06; and
to prepare accounts whkh accord wlth the accounting records, comply with the a¢couDting
requlrements of section 396 of the Companies Act 2006 and wlth the methods and
principles of the Statement of Recommended Pract￿. Accounting and Reporting by
Charities (Charities SORP FRS102)
have not been met; or
(2) to which. In my opinion, attention should be drawn in order to enable a proper understsndin8
of the accounts to be reathed.
NAME: Mr Paul Ross
RELEVAIIT PROFE￿r￿lALQUAuFICATION B¢X>Y: The Institute of alartered Accountants In England and
Wales
AoDftESS: 18 Woodcock Dell Avenue, Kenton, Harrow, Mlddx. HA3 UNS

HEALTHWATCH RICHMOND LTD
STATEMENT OF FINANCIALACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENOED 31ST MARCH 2022
Restricted
Unrestrirted
funds
Total
20
Totsl
2021
Income from:
Charitable ath"vities
163.051
10,950
174.001
151,816
Investments
90
Total
163,051
11.040
174.091
151,816
Expendlture on:
Charitable attivities:
Healthwatch Richmond
162.070
162,070
149,543
Other costs
(1,500)
(I,soo}
600
Total
162,070
(1.500)
160,S70
150. 143
Net income/(axpenditure)
981
12,540
13.521
1,673
Transfers between fund$
Net movement in funds
981
12,540
13.521
1,673
Re¢onclli•tion of funds:
Total funds brought forward
41,581
58.318
99,899
98.226
Total funds carrled forward
42,562
70.858
113,420
99.899
The statement of financial attivities includes all galns and losses in the year. All incoming
resources expended derive from continuing activities.
The nptes and accounts on pages 12 to 18 forrn part of these finanoal statements.
12

HEALTHWATCH RICHMOND LTD
BALANCE SHEET FOR THE YEAR ENDED 31ST MARCH 2022
Flxed assets
Current assets
Debtors
Cash at bank and in hand
11,887
224,399
385
149,848
236,286
150.233
Creditors: amounts falling due within one year
(121866)
(50,334)
Net current assets
113,420
99,899
Total assets less current liabilltles
113,420
99,899
Funds
Unrestricted funds
Restricted fund5
70,858
42.562
58,318
41,581
Total funds carried forward
113,420
99.899
These accounts have been prepared in accordance with the provisions available to companies subjett to
the small companies regime within Part 15 of the Companie5 Act 2006 and with the Financial Reporting
Standard 102.
For the financial year ended 31st March 2022 the company was entTtled to exemption from audit under
section 477 Companies Act 2006. No member of the company has deposited a notice, putsu?nt to
section 476, requiring an audit of these financial statements under the requirements of the Companies
Act 2006.
The directors acknowledge their responsibilities for complying with the requirements of the Companies
Act 2006 with respect to accounting records and the preparation of financial statements.
Approved by the Trustees on
and signed on their behalf by:
Print Name..
bff hj 4•JbFfj50
Signed:
13

HEALTHWATCH RICHMOND LTD
NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022
Accounting policies
The principal accounting policies are set out below. The accountlng policies have been adopted
consistently throughout the year.
a) Basis of accounting
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities: Statement of Recommended Practice applitable to charikn.es preparfng their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS
1021 (effertive l January 2015) Charities SORP (FR5102)). the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102) and the Companies Art 2006.
Richmond Health vol￿ meets the definitiofi of a public benefit entity under FRS 102. Assets and
liabilities are initially recognised at historical c05t or transaction value unless Otherwise stated in the
relevant accounting policy note.
b) Going Concern
The Trustees have considered a period of more than 12 months from the signin9 of these financial
statements and are of the view that funding is sufficient for the Charity to continue its operation5
until at least this time. The Trustees therefore feel the Charity is a goin9 contem and as such the
financial statements have been prepared on this basis.
c) Income
Income is recognised when the chaiity has entitlement to the fijnds. any perfomance conditions
attached to the income have been met. it is probable that the income will be received and the amount
an be measured reliably.
d) expenditure
Expenditu￿ is recognised once there is a legal or construrtive obli9ation to make a payment to a
third party. it is probable that settlement will be required and the amount of the obligation can be
measured reliably. Irrecoverable VAT is charged as a cost against the activity for which the
expenditure was incurred.
Expenditure is classified under the following attivity headings-
Cost of raising funds.. Costs relating to tendering for grants.
Expenditure on charitable artivities: Costs incurred in undertaking activitie5 to fvrther the
purposes of the charity and related sUPPOrt costs.
- Other expenditure: Any costs not included in other headings. induding governance costs.
e} Fund strncture
The funds held by the charlty are
either..
Unrestrirted funds are funds which can be used in accordance with the tharitable objettives
at
the discretion of the trustees
Restrirted funds are funds which are used in accordance with the specific restrirtkons imposed by
the donor.
14

HEALTHWATCH RICHMOND LTD
NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022
Accounting poli¢les (contlnued)
Tangible flxed assets and depredatlon
Depreciation is provided on cost in equal annual in5talments over the estimated useful lives
of the assets. The rates of depreciation are as follows:
Computer equipment
33.33•h on cost
Office furniture
33.33% on cost
g) Debtors
Trade and Other Debtors are recognised at their settlement value. Prepayments are valued
at the amount calculated a5 being prepaid.
h) Credltors
Creditors are recognised where the charity has a presert obligation resulting from a past
event that will probably result in the transfer of fvnds to a third party and the amount due
to settle the obligation can be measured relobly. Creditors are recognised at their
settlement value.
i) Flnancial Instruments
The Charity only has finanoal assets and liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are initially reco9nised at tran5artion value and
subsequently measured at their settlement value.
j) Taxation
The charty is exempt from corporation tax on its charttable attivities.
k) Penslons
The charity make5 contributions into a defined contribution pension scheme on behalf of its
employees. Contributions a￿ recognised as expenditu￿ when the charity inojrs an
obligation to pay these contributions.
Incom¢ from Ch•rltable artivltles
Re5trlrted
Vnrestrirted
Grants
London Borough of
Richmond
RCCG Covid 19
Engagement Fund
Healthwatth England
RCVS Covid 19 DBS
Income
LBRUT Other - Signp¢)stlng
Di￿rtOry
RCCG - Signposting
Dirertory
SWLSTGMHT
Others
146,000
146,000
146,000
3.551
2.000
7.500
11.051
iooo
350
9,000
9,000
4.500
(2.000)
4.500
iiooo)
3.450
2,000
3.466
3.450
163.051
10.950
174.001
151.816
15

HEALTHWATCH RICHMOND LTD
NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022
3 Expendi¢urn on charitable activities - H•althw•tth Richmond
Restricted
Unrestricted
fund
021
Staff costs
Operational costs
Depreciation
119,880
42.190
119,880
42,190
108.625
40.918
162.070
162.070
149.543
4 Expendlturn on Other Costs
Restricted
Unrestricted
20
Independent Examiners fees
Trustees expenses
600
(2.100)
600
{iioo)
(1,500)
11.500)
Trustee Expenses show as a positive figure because of a write back of unrealised contingent
expenditure
600
S Employee Inforniation
Analysls of staff costs:
Wages and salaries
Social security CQ5ts
Ernp.loyerfs Contribution to defined contribUt￿n pension stheme5
109.631
5,711
4.539
99.309
4,970
4,346
119.881
108,625
Average ￿ad counts for the year was:
No.
Operational Staff
No employees received benefits (excluding employer pension scheme5) of more than £60,000
(2020 - none).
16

HEALTHWATCH RICHMOND LTD
NOTES TO ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2022
6 Debtors
Grant receipts outstanding
Other debtors
Accrued income
Prepayments
(2,000)
13,500
387
386
11.887
386
Creditors: amounts fallin9 due withln one
7 year
2022
Trade cretjitors
Pension liability
Accrued expenses
220
551
17,794
6,343
435
4,396
39,16
Deferred income
104.301
122 866
Unrestricted funds
At 1st
rncoming
Outgoing
At 31st
General
58.318
11.040
(1.500)
70.858
58,318
11.040
(1,500)
70,858
Unre$trl¢ted funds - previous
year
At 1st
Incoming
Outgoing
At 31st
March
ur
General
58,752
166
600
58.318
58,752
166
600
58.318
17

Restricted funds
At 1st
Incoming
Outgoing
At 31st
ri1202
41.581
163,051
162.070
42.562
Restricted funds - previous
year
At 1st
Incomlng
Outgoing
At 31st
39,474
151.650
149,543
41,581
Name of Fund
Restricted Funds
Description, nature and purposes of the fund
This fund consists of grant income received by Healthwatch
Richmond and expenditure incurred to fvlfil grant conditlons
and allowable under the grant terms.
io
Net assets split between
funds
Restrirte
un￿$tritte0
Tangible fixed assets
Cash and.bank and in hand
other current a55etS
Current liabilities
73.656
150,743
11.887
(120.068)
224,399
11,887
{122,866)
(2.798)
70.858
42.562
113,420
Net assets split between funds - previous
year
Fiestrirte
Unrestrirted
Total
Tangible fixed assets
Cash and bank and in hand
ot.her current assets
Current liabilities
60,626
89.222
386
(48.026)
149.848
385
(50,334)
(2.308)
li
Commitments under operntlng leases
At 31st March 2022. the Company had annual commitments under non-tancellable operating
leases
as set out below:
Operating leases which expire..
Within one year
12
Limited Ilabillty
Healthwatch Richmond is a company limited by guarantee. The Articles of Association limit the
liability of eath of the members on winding up to £1.
13
Related party transactions
No trustees or persons connected with them received any emoluments in their role
as Trustees (2019 - nil).
18