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2022-03-31-accounts

Page
Reference and Administrative
Details		 1-2
Chair's Report
Trustees'
Report		 3-28
Independent
Examiner's		 Report 29
Statement of Financial Activities 30
Statement of Financial Position 31
Notes to the Financial Statements 32-38

taff Team at taff Team at end of Marc h 2022:
Chief Officer L nn Cawle
Information Officer Brian Ra son
Community Engagement 8, Jayne Morris (Left HWS 04/I I/21)
Communications
Officer
Enter 8, View Officer and Health Alii Sangster-
Complaints Advocacy Coordinator Wall
Administrative Officer Patricia Mclnnes
Community Engagement Officer Anne-Marie (Joined HWS 10/01/22)
Flemin
Community Engagement Officer (Minority Kate Fejfer (Joined HWS 10/01/22—
Groups) fixed term contract to
3 I/03/23
Communication
and Involvement		 Officer Elizabeth (Joined HWS 10/01/22)
Florendine

Project / Activity Area Project / Activity Area Changes made to services / Update
Priority:
All age mental health
HWS joined new We gave feedback on public facing information
about
meetings
to represent		 the Community
Mental
Health Transformation
led by
the voice ofthe people Midlands
Partnership
Foundation
Trust and the Living Well
of Shropshire Plan for people with Dementia
as part ofthe Dementia
Strategy led by the CCG.
Pdority: Prevention and place-based care
Pain Management Provider committed
to improving
the information
given to
Services Survey and people before they attended
pain management
Report clinics.
Pain Mana
ement Services
in Shro
shire
Healthwatch
Shro
shire
Met with professionals
across the NHS to		 We identified a gap in knowledge
between
services and
shared our findings to help ensure women receive
understand
the offer for		 appropriate
referrals. We shared the training
offer from the
women
in		 Consultant
at SaTH with the CCG. We worked
with SaTH
perimenopause, and other partners
to design the SaTH Women's
Health
menopause
and post-		 Survey which received 2000 responses.
menopause
Visiting care homes We followed
up our report from 2020-21 by giving
during the pandemic Shropshire
Council myth-busting
information
from
Healthwatch
England about the 'Essential Care Giver'
Service change and We attended
meetings
around changes to Phlebotomy
redesign services (blood tests) to ensure the views of service users
were taken into account and feedback on the process
Shifnal 8, Priorslee As a result of raising patient concerns with the Practice our
Medical Practice Chief Officer was invited to attend a meeting
ofthe
Patient Participation
Group to raise awareness
of
Healthwatch,
hear further feedback and how the provider
were responding
directly to patients about the issues they
raise.
22

Covid-19 Booster Covid-19 Booster We continued
to feedback people's experiences
ofthe
Programme vaccination
programme
to the CCG and Public Health to
identify gaps and barriers. Wejoined the Vaccination
and
Autism Steering Group to try to increase vaccination
uptake
amongst people with Autism and used our engagement
tools to promote.
Eye care We joined the Shropshire,
Telford L Wrekin
Eye Care Delivery
Group and Local Eye Health
Network to ensure the
experiences
people share with
us about eye services feed
into the transformation
programme.
Priority: Acute care
Cancer care We shared our previous
reports and comments
with the
Care Quality
Commission
to inform their work to understand
the patient experience ofthe cancer pathway
and
approach
to inspection.
Maternity services We continued
to signpost people to share their views on
Maternity
Services at SaTH with the Ockenden
Review Team
until the report was published.
We met with the PALS Officer
for Women and Children's at SaTH to share comments
we
received and attended
the public meetings
of Ockenden
Review Assurance
Committee
to continue
to monitor and
challenge
the progress made against the report
recommendations.
Cardiology services We attended
a Cardiology
Stakeholder
Event to hear
about potential
inpatient
service changes and promote
service user involvement
and engagement.
Priority: Public involvement
Public Involvement We were involved
in planning
a series ofworkshops
led by
the CCG to improve
public involvement
and engagement
across health and social care, including
the ICS Involving
People and Communities
Strategy Workshop.
We shared
our experiences
of engaging
with people whose
experiences
aren't being heard, good practice and
guidance
from HWE to inform the local toolkit.
23

Feedback on We invited feedback from organisations
across Shropshire		 on
Healthwatch our work and identified
areas for improvement
including
Shropshire raising awareness
of our role with Local Councillors
What
eo le told us about ourwork
Healthwatch
Shro
shire

2022 2021
Unrestricted Restricted Total Total
funds funds funds funds
Notes L' 8
INCOME AND ENDOWMENTS FROM
Charitable
activities
General funds ~162000 1,775 163775 170,500
EXPENDITURE ON
Charitable
activities
General funds 3 146832 1 968 148800 152119
NET INCOME/(EXPENDITURE) 15,168 (193) 14,975 18,381
RECONCILIATION
OF FUNDS
Total funds brought
forward		 72,916 3,403 76,319 57,938
TOTAL FUNDS CARRIED FORWARD 88,084 3,210 91,294 76,319
CONTINUING
OPERATIONS

2. INCOME FROM CHA RITABLE ACTIVITIES
2022 2021
General Total
funds activities
P
Local authority grants 163,775 164,000
Public sector grants 6,500
163,775 ~170 500
3. CHARITABLE ACTIVITIES COSTS
Direct
Costs (see Support
note 4)
f		 costs
F		 Totals
6
General funds 127,423 21,377 148,800
DIRECT COSTS OF CHARITABLE ACTIVITIES
2022 2021
6 F
Staff costs 99,097 97,884
Insurance 3,421 3,001
Telephone
& broadband		 270 668
Postage 423 397
Marketing
& publicity		 488 774
Travel &subsistence 248 12
Volunteer
&Trustee expenses		 115 26
Recruitment
(including		 DBS) 2,614
Training
& development		 381 965
Consultancy 2,235 2,140
Publications/Subscriptions 66 315
Venue hire &events 806 30
Photocopylngfintemal printing 886 330
Office stationery 119 17
Equipment 2,451 5,949
Website
&sofhvare		 2,566 2,049
Offic rent 7,095 7,095
Premises costs 4, 142 3,878
127,423 125,530

STAFF COSTS
2022 2021
6 6
Wages and salaries
Social security costs
Other pension costs		 92,722
2,220
4,155		 92,566
1,333
~3985
~99 097 97,884
The average
monthly		 number of employees during the year was as follows:
2022 2021
General 5 5
No employee
received		 remuneration amounting to more than 560,000 in either year.
COMPARATIVES
FOR THE		 STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted Restricted Total
funds funds funds
6 5
INCOME AND ENDOWMENTS FROM
Charitable
activities
General funds 164,000 6,500 170,500
EXPENDITURE ON
Charitable
activities
General funds 145,249 6,870 152,119
NET INCOME/(EXPENDITURE) 18,751 (370) 18,381
RECONCILIATION
OF FUNDS
Total funds brought forward 54,165 3,773 57,938
TOTAL FUNDS CARRIED FORWARD 72,916 3,403 ~76 319

DEBTORS
2022
f		 2021
f
Amounts
falling due within		 one year:
Trade debtors 13,500 35,500
Prepayments ~1007 ~1368
14507 ~36 868
Amounts
falling due after		 more than one year:
Other debtors 1,000 1,000
Aggregate
amounts		 15,507 37,868
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2022 2021
f f
Trade creditors 5,525 5,632
Social security and other taxes 3,536 2,415
Accruals and deferred income 1,635 1,759
~10 696 9,806

Minimu m
lease payments
und		 er non-cancellable
operating		 leases fall due as follows:
2022
f		 2021
f
Within one year 444
11. ANALYSIS OF NET ASSETS BETWEEN FUNDS
2022 2021
Unrestricted Restricted Total Total
funds funds funds funds
f f f
Current
Current		 assets
liabilities		 98,780
~10,696)		 3,210 101,990
~10696)		 86,125
~9,806)
88,084 3,210 91,294 76,319

Net
movement At
At 1.4.21 in funds 31.3.22
f 8
Unrestricted funds
Unrestricted 72,916 15,168 88,084
Restricted funds
Help2Change Shropshire Healthy
Living 3,116 3,116
Shaping Places for Healthier Lives 287 (193)
~3403 ~193) ~3210
TOTAL FUNDS ~76319 14,975 91,294
Net movement in funds, included in the above are as follows:
Incoming Resources Movement
resources expended in funds
6 6 8
Unrestricted funds
Unrestricted 162,000 (146,832) 15,168
Restricted funds
Shaping Places for Healthier Lives 1,775 (1,968) (193)
TOTAL FUNDS 163,775 ~148,800) 14,975

Net
movement At
At 1.4.20 in funds 31.3.21
E 6 6
Unrestricted
funds
Unrestricted 54,165 18,751 72,916
Restricted funds
Telford &Wrekin CCG Maternity 627 (627)
Voices Partnership
Help2Change
Shropshire		 Healthy 3,146 (30) 3,116
Living
Shaping Places for Healthier Lives 287 287
3773 ~370) ~3403
TOTAL FUNDS 57,938 18381 76,319
Comparative
net movement		 in funds, Included in the above are as follows:
Incoming Resources Movement
resources expended
f		 in funds
Unrestricted
funds
Unrestricted 164,000 (145,249) 18,751
Restricted funds
Telford &Wrekin CCG Matemily
Voices Partnership (627) (627)
Help2Change
Shropshire		 Healthy
Living (30) (30)
Shaping Places for Healthier Lives 6,500 (6,213) 287
6,500 ~6,870) ~370)
TOTAL FUNDS

FOR THE YEAR ENDED 31 MARCH 2022
2022 2021f
INCOME AND ENDOWMEN'TS
Charitable
activities
Local authority
grants		 163,775 164,000
Public sector grants 6,500
163775 170,500
Total Incoming
resources		 163,775 170,500
EXPENDITURE
Charitable
activities
Wages 92,722 92,566
Social security 2,220 1,333
Pensions 4,155 3,985
Insurance 3,421 3,001
Telephone
8 broadband		 270 668
Postage 423 397
Marketing
& publicity		 488 774
Travel &subsistence 248 12
Volunteer
&Trustee		 expenses 115 26
Recruitment
(Including		 DBS) 2,614
Training
&development		 381 965
Consultancy 2,235 2,140
Publications/Subscriptions 66 315
Venue
hire &events		 806 30
Photocopying/internal printing 886 330
Office stationery 119 17
Equipment 2,451 5,949
Website &software 2,566 2,049
Office rent
Premises costs		 7,095
~4142		 7,095
3,878
127,423 125,530
Support costs
Management
Sundries 4,075 9,493
Financial
administration		 15,350 15350
19,425 24,843
Governance costs
Sundries 102 35
Independent
examination		 fee 1,230 1,194
Trustees'
expenses		 103
Trustee
indemnity		 insurance 517 517
1 952 1,746
Total resources expended 148,800 152,119
Net Income 14,975 18,381