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|||Page|
|---|---|---|
|Reference and Administrative<br>Details||1-2|
|Chair's Report|||
|Trustees'<br>Report||3-28|
|Independent<br>Examiner's|Report|29|
|Statement of Financial|Activities|30|
|Statement of Financial|Position|31|
|Notes to the Financial Statements||32-38|





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|taff Team at|taff Team at|end of Marc|h 2022:||||
|---|---|---|---|---|---|---|
|Chief Officer|||||L nn Cawle||
|Information|Officer||||Brian Ra son||
|Community||Engagement|8,||Jayne Morris|(Left HWS 04/I I/21)|
|Communications<br>Officer|||||||
|Enter 8, View||Officer and|Health||Alii Sangster-||
|Complaints|Advocacy Coordinator||||Wall||
|Administrative||Officer|||Patricia Mclnnes||
|Community||Engagement|Officer||Anne-Marie|(Joined HWS 10/01/22)|
||||||Flemin||
|Community||Engagement|Officer (Minority||Kate Fejfer|(Joined HWS 10/01/22—|
|Groups)||||||fixed term contract to|
|||||||3 I/03/23|
|Communication<br>and Involvement||||Officer|Elizabeth|(Joined HWS 10/01/22)|
||||||Florendine||





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|Project / Activity Area|Project / Activity Area|Changes made to services / Update||
|---|---|---|---|
|Priority:<br>All age mental health||||
|HWS joined new||We gave feedback on public facing information<br>about||
|meetings<br>to represent||the Community<br>Mental<br>Health Transformation<br>led by||
|the voice ofthe people||Midlands<br>Partnership<br>Foundation<br>Trust and the Living Well||
|of Shropshire||Plan for people with Dementia<br>as part ofthe Dementia||
|||Strategy led by the CCG.||
|Pdority: Prevention|and|place-based care||
|Pain Management||Provider committed<br>to improving<br>the information<br>given to||
|Services Survey and||people before they attended<br>pain management||
|Report||clinics.<br>Pain Mana<br>ement Services<br>in Shro<br>shire||
|||Healthwatch<br>Shro<br>shire||
|Met with professionals<br>across the NHS to||We identified a gap in knowledge<br>between<br>services and<br>shared our findings to help ensure women receive||
|understand<br>the offer for||appropriate<br>referrals. We shared the training<br>offer from the||
|women<br>in||Consultant<br>at SaTH with the CCG. We worked<br>with SaTH||
|perimenopause,||and other partners<br>to design the SaTH Women's<br>Health||
|menopause<br>and post-||Survey which received 2000 responses.||
|menopause||||
|Visiting care homes||We followed<br>up our report from 2020-21 by giving||
|during the pandemic||Shropshire<br>Council myth-busting<br>information<br>from||
|||Healthwatch<br>England about the 'Essential Care Giver'||
|Service change and||We attended<br>meetings<br>around changes to Phlebotomy||
|redesign||services (blood tests) to ensure the views of service users||
|||were taken into account and feedback on the process||
|Shifnal 8, Priorslee||As a result of raising patient concerns with the Practice our||
|Medical Practice||Chief Officer was invited to attend a meeting<br>ofthe||
|||Patient Participation<br>Group to raise awareness<br>of||
|||Healthwatch,<br>hear further feedback and how the provider||
|||were responding<br>directly to patients about the issues they||
|||raise.||
||||22|





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|Covid-19 Booster|Covid-19 Booster|We continued<br>to feedback people's experiences<br>ofthe||
|---|---|---|---|
|Programme||vaccination<br>programme<br>to the CCG and Public Health to||
|||identify gaps and barriers. Wejoined the Vaccination<br>and||
|||Autism Steering Group to try to increase vaccination<br>uptake||
|||amongst people with Autism and used our engagement||
|||tools to promote.||
|Eye care||We joined the Shropshire,<br>Telford L Wrekin<br>Eye Care Delivery||
|||Group and Local Eye Health<br>Network to ensure the||
|||experiences<br>people share with<br>us about eye services feed||
|||into the transformation<br>programme.||
|Priority: Acute care||||
|Cancer care||We shared our previous<br>reports and comments<br>with the||
|||Care Quality<br>Commission<br>to inform their work to understand||
|||the patient experience ofthe cancer pathway<br>and||
|||approach<br>to inspection.||
|Maternity|services|We continued<br>to signpost people to share their views on||
|||Maternity<br>Services at SaTH with the Ockenden<br>Review Team||
|||until the report was published.<br>We met with the PALS Officer||
|||for Women and Children's at SaTH to share comments<br>we||
|||received and attended<br>the public meetings<br>of Ockenden||
|||Review Assurance<br>Committee<br>to continue<br>to monitor and||
|||challenge<br>the progress made against the report||
|||recommendations.||
|Cardiology|services|We attended<br>a Cardiology<br>Stakeholder<br>Event to hear||
|||about potential<br>inpatient<br>service changes and promote||
|||service user involvement<br>and engagement.||
|Priority: Public involvement||||
|Public Involvement||We were involved<br>in planning<br>a series ofworkshops<br>led by||
|||the CCG to improve<br>public involvement<br>and engagement||
|||across health and social care, including<br>the ICS Involving||
|||People and Communities<br>Strategy Workshop.<br>We shared||
|||our experiences<br>of engaging<br>with people whose||
|||experiences<br>aren't being heard, good practice and||
|||guidance<br>from HWE to inform the local toolkit.||
||||23|





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|Feedback on|We invited feedback from organisations<br>across Shropshire|on|
|---|---|---|
|Healthwatch|our work and identified<br>areas for improvement<br>including||
|Shropshire|raising awareness<br>of our role with Local Councillors<br>What||
||eo le told us about ourwork<br>Healthwatch<br>Shro<br>shire||



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||||||2022|2021|
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Total|
||||funds|funds|funds|funds|
|||Notes||L'||8|
|INCOME AND ENDOWMENTS|FROM||||||
|Charitable<br>activities|||||||
|General funds|||~162000|1,775|163775|170,500|
|EXPENDITURE ON|||||||
|Charitable<br>activities|||||||
|General funds||3|146832|1 968|148800|152119|
|NET INCOME/(EXPENDITURE)|||15,168|(193)|14,975|18,381|
|RECONCILIATION<br>OF FUNDS|||||||
|Total funds brought<br>forward|||72,916|3,403|76,319|57,938|
|TOTAL FUNDS CARRIED FORWARD|||88,084|3,210|91,294|76,319|
|CONTINUING<br>OPERATIONS|||||||





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|2.|INCOME FROM|CHA|RITABLE ACTIVITIES||||
|---|---|---|---|---|---|---|
||||||2022|2021|
||||||General|Total|
||||||funds|activities|
|||||||P|
||Local authority|grants|||163,775|164,000|
||Public sector grants|||||6,500|
||||||163,775|~170 500|
|3.|CHARITABLE|ACTIVITIES COSTS|||||
|||||Direct|||
|||||Costs (see|Support||
|||||note 4)<br>f|costs<br>F|Totals<br>6|
||General funds|||127,423|21,377|148,800|
||DIRECT COSTS OF CHARITABLE ACTIVITIES||||||
||||||2022|2021|
||||||6|F|
||Staff costs||||99,097|97,884|
||Insurance||||3,421|3,001|
||Telephone<br>& broadband||||270|668|
||Postage||||423|397|
||Marketing<br>& publicity||||488|774|
||Travel &subsistence||||248|12|
||Volunteer<br>&Trustee expenses||||115|26|
||Recruitment<br>(including||DBS)||2,614||
||Training<br>& development||||381|965|
||Consultancy||||2,235|2,140|
||Publications/Subscriptions||||66|315|
||Venue hire &events||||806|30|
||Photocopylngfintemal||printing||886|330|
||Office stationery||||119|17|
||Equipment||||2,451|5,949|
||Website<br>&sofhvare||||2,566|2,049|
||Offic rent||||7,095|7,095|
||Premises costs||||4, 142|3,878|
||||||127,423|125,530|



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|STAFF COSTS||||||||||
|---|---|---|---|---|---|---|---|---|---|
|||||||||2022|2021|
|||||||||6|6|
|Wages and salaries<br>Social security costs<br>Other pension costs||||||||92,722<br>2,220<br>4,155|92,566<br>1,333<br>~3985|
|||||||||~99 097|97,884|
|The average<br>monthly|number|of|employees||during the||year was as follows:|||
|||||||||2022|2021|
|General||||||||5|5|
|No employee<br>received|remuneration|||amounting||to more than 560,000 in either year.||||
|COMPARATIVES<br>FOR THE||STATEMENT|||OF|FINANCIAL ACTIVITIES||||
||||||||Unrestricted|Restricted|Total|
||||||||funds|funds|funds|
|||||||||6|5|
|INCOME AND ENDOWMENTS|||FROM|||||||
|Charitable<br>activities||||||||||
|General funds|||||||164,000|6,500|170,500|
|EXPENDITURE ON||||||||||
|Charitable<br>activities||||||||||
|General funds|||||||145,249|6,870|152,119|
|NET INCOME/(EXPENDITURE)|||||||18,751|(370)|18,381|
|RECONCILIATION<br>OF FUNDS||||||||||
|Total funds brought|forward||||||54,165|3,773|57,938|
|TOTAL FUNDS CARRIED FORWARD|||||||72,916|3,403|~76 319|





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|DEBTORS|||||
|---|---|---|---|---|
||||2022<br>f|2021<br>f|
|Amounts<br>falling due within||one year:|||
|Trade debtors|||13,500|35,500|
|Prepayments|||~1007|~1368|
||||14507|~36 868|
|Amounts<br>falling due after||more than one year:|||
|Other debtors|||1,000|1,000|
|Aggregate<br>amounts|||15,507|37,868|
|CREDITORS: AMOUNTS||FALLING DUE WITHIN ONE YEAR|||
||||2022|2021|
||||f|f|
|Trade creditors|||5,525|5,632|
|Social security and other||taxes|3,536|2,415|
|Accruals and deferred|income||1,635|1,759|
||||~10 696|9,806|



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||Minimu|m<br>lease payments<br>und|er non-cancellable<br>operating|leases fall due|as follows:||
|---|---|---|---|---|---|---|
||||||2022<br>f|2021<br>f|
||Within|one year||||444|
|11.|ANALYSIS OF NET ASSETS BETWEEN FUNDS||||||
||||||2022|2021|
||||Unrestricted|Restricted|Total|Total|
||||funds|funds|funds|funds|
|||||f|f|f|
||Current <br>Current|assets<br>liabilities|98,780<br>~10,696)|3,210|101,990<br>~10696)|86,125<br>~9,806)|
||||88,084|3,210|91,294|76,319|





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||||||||Net||
|---|---|---|---|---|---|---|---|---|
||||||||movement|At|
|||||||At 1.4.21|in funds|31.3.22|
||||||||f|8|
|Unrestricted|funds||||||||
|Unrestricted||||||72,916|15,168|88,084|
|Restricted funds|||||||||
|Help2Change|Shropshire||Healthy||||||
|Living||||||3,116||3,116|
|Shaping Places||for Healthier||Lives||287|(193)||
|||||||~3403|~193)|~3210|
|TOTAL FUNDS||||||~76319|14,975|91,294|
|Net movement||in funds,|included||in the above are as follows:||||
|||||||Incoming|Resources|Movement|
|||||||resources|expended|in funds|
|||||||6|6|8|
|Unrestricted|funds||||||||
|Unrestricted||||||162,000|(146,832)|15,168|
|Restricted funds|||||||||
|Shaping Places||for Healthier||Lives||1,775|(1,968)|(193)|
|TOTAL FUNDS||||||163,775|~148,800)|14,975|





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|||||||Net||
|---|---|---|---|---|---|---|---|
|||||||movement|At|
|||||At 1.4.20||in funds|31.3.21|
||||||E|6|6|
|Unrestricted<br>funds||||||||
|Unrestricted||||54,165||18,751|72,916|
|Restricted funds||||||||
|Telford &Wrekin CCG Maternity|||||627|(627)||
|Voices Partnership||||||||
|Help2Change<br>Shropshire|Healthy||||3,146|(30)|3,116|
|Living||||||||
|Shaping Places for Healthier||Lives||||287|287|
||||||3773|~370)|~3403|
|TOTAL FUNDS||||57,938||18381|76,319|
|Comparative<br>net movement||in funds,|Included|in the above are|as follows:|||
|||||Incoming||Resources|Movement|
|||||resources||expended<br>f|in funds|
|Unrestricted<br>funds||||||||
|Unrestricted||||164,000||(145,249)|18,751|
|Restricted funds||||||||
|Telford &Wrekin CCG Matemily||||||||
|Voices Partnership||||||(627)|(627)|
|Help2Change<br>Shropshire|Healthy|||||||
|Living||||||(30)|(30)|
|Shaping Places for Healthier||Lives|||6,500|(6,213)|287|
||||||6,500|~6,870)|~370)|
|TOTAL FUNDS||||||||





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||||FOR THE YEAR ENDED|31 MARCH 2022||
|---|---|---|---|---|---|
|||||2022|2021f|
|INCOME AND ENDOWMEN'TS||||||
|Charitable<br>activities||||||
|Local authority<br>grants||||163,775|164,000|
|Public sector grants|||||6,500|
|||||163775|170,500|
|Total Incoming<br>resources||||163,775|170,500|
|EXPENDITURE||||||
|Charitable<br>activities||||||
|Wages||||92,722|92,566|
|Social security||||2,220|1,333|
|Pensions||||4,155|3,985|
|Insurance||||3,421|3,001|
|Telephone<br>8 broadband||||270|668|
|Postage||||423|397|
|Marketing<br>& publicity||||488|774|
|Travel &subsistence||||248|12|
|Volunteer<br>&Trustee|expenses|||115|26|
|Recruitment<br>(Including||DBS)||2,614||
|Training<br>&development||||381|965|
|Consultancy||||2,235|2,140|
|Publications/Subscriptions||||66|315|
|Venue<br>hire &events||||806|30|
|Photocopying/internal||printing||886|330|
|Office stationery||||119|17|
|Equipment||||2,451|5,949|
|Website &software||||2,566|2,049|
|Office rent<br>Premises costs||||7,095<br>~4142|7,095<br>3,878|
|||||127,423|125,530|
|Support costs||||||
|Management||||||
|Sundries||||4,075|9,493|
|Financial<br>administration||||15,350|15350|
|||||19,425|24,843|
|Governance costs||||||
|Sundries||||102|35|
|Independent<br>examination|||fee|1,230|1,194|
|Trustees'<br>expenses||||103||
|Trustee<br>indemnity|insurance|||517|517|
|||||1 952|1,746|
|Total resources expended||||148,800|152,119|
|Net Income||||14,975|18,381|



