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2024-03-31-accounts

People Matter IW Executive Report

“Your Voice, Your Care, Your Support, Your Independence”

AGM 2023 - 2024

Charity Number: 1150937 Company Number: 7805451 PARES - CQC Rated Good ISO 9001:2015 Certificated

Address: 1 and 2 Bernard Way, Newport, Isle of Wight, PO30 5YL Telephone: 01983 685348 Website: www.peoplematteriw.org

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People Matter IW is the Island’s User Led Organisation. People Matter IW is here to support the Island’s community in having a voice and to ensure that they are heard when there may be planned changes to services that they are provided with. This collating of Service Users’ views is varied to ensure that there is opportunity for all members to get their concerns and voices heard.

As a User Led organisation People Matter IW is managed by a board of Directors and Trustees all of whom are either Service Users or Carers or have their own disability. This is a major requirement of the ‘21 ULO Design Criteria’.

– Directors of People Matter IW the Charity Trustees:

John Phillips

Jane Lambert

Rodger Gray

Irene Burkett

Jim Mitchell

Manager’s Report

This has continued to be a difficult year with the closure Independent Living Centre closure on 1[st] April 2023. We have continued to develop the Learning Disability Support Service and Personal Assistant Recruitment and Employment Service, Find Your Care, and received funding to continue the We Stand Together Training, building on the success of the pilot project, partnering with Family Action – PARCS in Portsmouth. We have also been awarded funding in partnership with the Citizens Advice and Age UK IW to support them to provide Information, Advice and Guidance.

People Matter IW have adopted the following as our shared values:

People Matter IW: We listen, you decide

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I am proud that, with the support of our Directors and the fantastic staff team, all of whom understand and believe in supporting people with support needs within our community, People Matter IW are the key local organisation in ensuring the users of services are listened to.

The Independent Living Centre closed its doors in April 2023 so changed a lot for the services we provide.

We are looking forward to new projects and challenges and another year supporting people who need a voice. Terri Baker – Manager – People Matter IW

Financial Report

Income: £527222.00

Expenditure: £566557.00

Groups and Membership report

Since its inception, in 2011, People Matter IW has always been an effective membership and User-Led organisation. Historically we have provided personalised and detailed health and social care related Advice, Information and Guidance to the ultimate benefit of very many individuals, both our members and the public, without discrimination. People Matter IW has also always organised, on behalf of its members, as requested and required, a number of mainly user-led groups representing a wide range of lsland residents with differing support needs.

The various forums we have consistently worked with include groups for people with Learning Disabilities, Autism, Attention Deficit Hyperactivity Disorder, Older People, Carers, Long Term Conditions and Parents Voice IW. This has usually involved all People Matter IW staff and volunteers in about 250 meetings a year, in various locations, across the full range of groups. In many instances, we have provided a comprehensive and professional administrative support, follow-up and minute taking service also chasing-up and dealing with various ‘action points’ between meetings.

This has sometimes involved challenging statutory bodies, on behalf of both individuals and groups which was the very reason that People Matter IW was originally set-up – to be the voice of the Island’s Service Users. We have always looked to see how we might help either existing groups or new groups and have been keen to hold discussions with other user-led groups which we may be able to assist. In addition to our regular activities we have, in recent times hosted many one-off ‘focus groups’ or ‘task and finish’ groups, on behalf of other organisations, such as Age UKIW, the Isle of Wight Council, the local NHS or the Hampshire and Isle of Wight Integrated Care Board, for specific projects or purposes. These have

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always been well attended and well received by our members and have always proved to be worthwhile avenues of ideas sharing, consultation and, most importantly, co-production.

It is absolutely vital that specific and effective two-way communication is maintained at all times. We have always successfully facilitated this through our groups as the professionals have always been a good source of reassurance and information for our members.

People using statutory services actually have an absolute right to a direct say in any and all changes in service delivery that may affect them both as groups and as individuals. This should never be ignored or forgotten. “Nothing about me without Me” is a wonderful motto. Whatever happens in the future I am confident that People Matter IW will continue to embrace and assist this process known as ‘Person Centred’.

Quality Assurance and ISO 9001:2015

ISO 9001 sets out very detailed criteria for a quality management system. It can be used by any organisation, large or small, regardless of its field of activity. ISO 9001 is a Centre for Assessment Vv) Iso9001 | aneatag globally recognised standard which is based on several 23/2208 0120 quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and, importantly, continual improvement. Using ISO 9001:2015 helps People Matter IW to ensure each of our customers gets a consistently good, high-quality service.

Our most recent Surveillance Audit took place on Thursday the 31[st ] of August 2023. I am very pleased to report positive news and confirm that People Matter IW have been successfully recertificated for another year but we will be lapsing this from September 2024 as we will be no longer funded to provide the same service by the Local Authority from April 2024.

Autism Inclusion Matters and Sensory Library

AIM has continued to expanded and develop over the last year. During that growth we have held on to our core identity and leadership as an entirely Autistic Peoples Organisation Autism Inclusion Matters We have kept to our aims and values and reflect regularly on our purpose to ensure that we continue in the right direction. This has at times been challenging.

We currently have 5 autistic members of paid staff and 4 volunteers. We currently have over 2000 followers on social media with a high level of engagement and a comprehensive website with high traffic.

From April 2024 we have had 338 separate individuals attend our building for groups, sessions and workshops. Many of these are recurring visits making 835

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visits overall. We are closed in August so that is 835 visits in 5 months, or 167 people a month. This figure does not include people attending online sessions, or those attending professional training. It also doesn’t include enquiries through our webform, or other messaging platforms which we provide support through. Our building does not have the capacity to provide the number of sessions or see the number of people that we need to see.

We are currently understaffed which is putting significant pressure on the current team. We are extremely grateful to our colleagues in the NHS who have provided a temporary staff member during this difficult time. We recently held a recruitment day which was extremely successful we have had applications for volunteers which we are currently processing and have had many expressions of interest for our paid posts once they are formalized.

Social and support groups

We are currently running many different groups and sessions detailed below along with the funding source. Items marked with a star are those we currently do not know if we have funding to continue from April 2024.

Children and Young People

All Age

Adults

RAISE Respecting Autistic Identity in Schools and Education – NHS England AIM has been thrilled to work with Parents Voice and Youth Trust on the RAISE project, part of the national Autism in Schools Project. The project has many aspects, our main role has been the delivery of training to the chosen cohort of schools and the children and young people’s element. We are very pleased that year 4 funding has been agreed and we will continue to deliver our training to more schools throughout 2025. Thanks to the hard work of Jude and Layla our young peoples element has had amazing feedback and outcomes and is and outstanding piece of work.

Training

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We have delivered training to a number of organisations over the past year and the feedback has been incredibly positive. We have been delivering Oliver McGowan Tier 1 Part 2 Interactive Webinars with People Matter IW and have 2 training trios. We have also delivered training with the NHS as part of the National Development Team for inpatient Services.

Autism Partnership Board and forums

This Partnership Board is organised and run by Autistic people, The meetings are well liked and often very busy.

We are also heavily involved as experts by experience in many groups and meetings. The number of forums and need for participation has increased and put additional pressure on us, as the absolute need for lived experience voices to speak up when decisions are being made that impact our islands communities has become paramount.

Sensory Library The Sensory Library continues to be popular and successful and is managed by our volunteer coordinator.

No. of Loans 111 No. of Items 104 No. of Books 100

Total value loaned £4333.30

We would like to extend our sincere thanks to People Matter IW for their continued support and faith in us and especially to Terri. We very much appreciate everything you do to help us in our journey.

Claire Collins - Service Manager

Personal Assistant Recruitment and Employment Service (PARES)

We are pleased to report that Lea Fairclough has been employed as the new PARES Co-Ordinator, she has previously worked for PMIW in a range of different roles. A second admin assistant has also been employed to work solely with our new Continuing Health Care Clients and Personal Assistants.

The partnership between PARES and CHC continues to evolve, with us currently supporting 6 CHC clients (all with complex health and medical care needs) and employing 12 new Personal Assistants who provide the care required for these clients. The hard work that Carla put into preparing this transition has paid off. There are more in the process of transferring to PARES, due to the success of the initial group of clients.

Alongside these, our original PARES clients continue to receive the high level of person-centred care that PARES are committed to. They remain a mixture of selffunding, PHB and Access to Work.

In March/April 2023 PARES Personal Assistants provided 553 hours of support.

In March/April 2024 PARES Personal Assistants provided 2832 hours of support.

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PARES has placed a larger advert than normal (incorporating what was Find Your Care) in the Isle of Wight Care Services Directory 2024, which hopefully will generate more clients, but for now, word of mouth amongst the CHC clients and referrals from CHC staff is increasing our client/PA numbers monthly.

Lea Fairclough – Pares Officer

Learning Disability Support Centre

geollty Supp, The LDSC was started in June 2022 to provide support and e @ Q 4 é education for adults with learning disabilities such as autism, é c 7 q “NS e 4 =* ADHD, and other problems as there was very limited choice around support, education, training, work, and volunteering opportunities. A lot of work went into assessing current needs by running groups prior to opening the centre and an open drop in for anyone interested was held at Holyrood Hall, Hall High Street, Newport IW. The information gained from these groups was fed into the Learning Disability Partnership Group (LDPG) so that people in charge of services listen to what is being said, People Matter IW aim to get people talking to make services better.

People Matter IW founded the LDSC and became an ASDN (Award Scheme Development and Accreditation Network) accredited learning centre to meet some of these needs locally.

2023 saw the start of the ASDAN Living Independently Course that is aimed to help develop and understanding of independent living skills and issues which covered:

2024 we are delivering the ASDAN Enterprise Course

This was to support the students to develop themselves through activities and studies to find their inner entrepreneurs. Modules are:

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We have carried out a lot of crafting together to make items for enterprise activities. We are currently working on a host of items for the LDSC Christmas Fayre on December 12[th] , 2024. All are welcome to pop and buy. Interview Training has also been provided and some students were on the interview panel for the new NHS Learning Disability Lead.

Sessions delivered: Between for the 23-24 period, we delivered 108 sessions at the centre.

Free Taster Sessions : We offer free taster sessions for people to try out with us. Also, a multitude of work and voluntary work taster sessions were held at local businesses such as Liz Earle, The Garlic Farm, Wild Heart Animal Sanctuary, Storeroom.

Educational Outing to Quarr Abbey and Wight Aviation Museum.

Some of the students now have permanent voluntary roles and employment such as National Heritage - Osborne House, Charity Shops, Newport Minster and Oliver McGowan Training.

The centre is open for most of the usual school & college holidays to maintain sustainability and continuity in learning. We have also delivered individualised support plans for Sexually Inappropriate Behaviours. These come by referral.

Students take an active part in attending the Learning Disability Partnership Group representing the centre.

Co-Production: Students attending the centre also are involved in Coproduction with local council and NHS since Project Fusion began.

Certificates are awarded at the end of each module to celebrate with NonAlcoholic Prosecco.

Plans for 2025

The centre has a new educational support programme starting in January 2025 aimed at young people 16-25 years with a learning disability which is 7 weeks. Young People Matter. Feel free to get in touch if you would like to know more.

Teresa Day – LDSC Lead Officer

Information 1[st] Aid Annual Report

The role of Information 1[st] Aid was introduced by PMIW following the closure of the Independent Living Centre at the end of March 2023 which enabled the

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retention of one of the members of staff in an administrative role initially for 12 hours a week.

PMIW was successful in securing a bid from the Isle of Wight Council to help work alongside Citizens Advice Isle of Wight and Age UK to support Island residents get help and access the information that they need as many people are unable to do this themselves on the internet.

Since July 2023, PMIW have been working in partnership with Citizens Advice Isle of Wight in providing remote support for their local helpline. In November 2023 we were issued with electronic equipment to fulfil this role. Initially, 2 days of support was provided per week until the end of December 2023 when it increased to 3 days support from the beginning of 2024.

In the months from November 2023 – March 2024, 166 queries were recorded by PMIW for Citizens Advice IW and this number has continued to increase since.

We also regularly provide information, advice & guidance in care, health & wellbeing and equipment loan to people who either drop in or by phone or email enquiries. This data is collected and reported back to Citizens Advice Isle of Wight.

In the months from November 2023 – March 2024, 213 information, advice & guidance queries have been answered and 43 queries regarding Care Services responded to.

Rebekah Brittan – Information First Aider

Thank you for reading our AGM 2023 Executive Report and for your continued support. The People Matter IW team and Directors.

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The team at Community Cricket io

Company number: 07805451 Charity number: 1150937 EOPLE MATTER Iw PANY LIMITED BY GUARANTEE co ACCOUNT FOR THE YEAR NDED 31 14A

PEOPLE bqATTER Iw A COMPANY LIMITED BY GUARANTEE ACCOUblTS for the r ended 31 March 2024 CONTENTS PAGE Legal and Administrative Inforrnation Directors Repott Independent Exarniners, Report Staternent of Financial Activities Balance Sheet Notes to the Accounts 8 to 11 Schedule to the Statement of Financial Activities 12

PEOPLE MATTER Iw A COMPANY LIMITED BY GUAIL4NTEE LEGAL 21ND AOMINI TRATIVE INFORMA ION f or the ear en d 31 March 2024 Directors/Trustees S R Gray J H Lambert J D Roberts Iresigned 16/02120241 J I Phillips I D Burkett J W Mitchell The Registered Of f ice: Independant Living Centre and 2 Bernard Way Riverway Isle of Wight P030 SYL Compar)y Number: 07805451 Charity Number: 1150937 Independent Examiner.. A H Cross & Co LiTrited Chartered Certif led Accountants 16 Quay Street Newport Isle of Wight P030 5BG Bankers: Lloyds Bank plc 22 St Thomas Square Newport Isle of Wight P030 ISQ

PEOPLE MIiTTER Iw A COMPANY LIMITED BY GUARANTEE DIRECTORS I REFORT The directors present their report and the accounts for the period ended 31 March 2024. The accounts have been prepared in accordance with the accounting policies set out in the notes to the accounts and comply with applicable law and the requirernents of the Statement of Recommended Practice, "Accounting and Reporting by Charities" ISORP 2005) issued by the Charity Cornmission for England and klales Irevised in June 20081 and are in accordance with the Financial Reporting Standard for Smaller Kntities lef fective April 20081 ure Governance and Mana The company was incorporated as a company limited by guarantee on 11 October 2011 and is registered with the Charity Commission number 1150937. efften The appointment of trustees is carried out by method of election by the trustees of the company. ect vitie ects The objects of the cornpany shall be to give relief to those in need by reason of, In particular but not exclusivelyi the elderly and those with physical mental disability or developmental impairment,. in particular by enhanclng the everyday lives of beneficiaries and their carers, on the Isle of Wight by any rneans, including: il delivering a range of high quality Ipersonalisedl services, projects and programmes which can facilitate independent livingi health and well-being by inforr(Lation and sign posting to all the available organisations which offer help and support ill working in partnership with a range of stakeholders iiil actively involvlng and engaging with beneficiaries and their carers iv) building collectlve approaches to strengthening a strong representative user voice vl shaping and influencing strategyi policy and practice of existing legislation and raising awareness of disability issues by delivering disability Èquality training and assisting organisations to meet their obligations under the disability equality act 2010 and subsequent related legislation.

PEOPLE MATTBR Iw A COE¥lPANY LIMITED BY GUAiIANTEE DIRECTORS, REPORT for the ended 31 March 2024 Activities People Matter IW is a User Led Organisation with a strong ethos of partnership working. We define ourselves as supporting any adult with support needs and the carers who support them. We are a ttlembership organisation and develop, facilitate and support other user led Groups. People Matter ITr1 have rnultiple projects working in partnership with others, this includes employing Personal Assistants IPARESI where clients needing support choose their own PA. A Learning Disability Support Centre. providing learning experiences for people with a learning Disability. AutisM Inclusion Matters IAIMI providing support f or people awaiting diagnosis or diagnosed to enable them to have information to support them. We also provide information and Advice on a large variety of support services Islandwide f or people needing these services. eview The financial statements are set out on pages 6 to 10 and show the state of th8 company's finances at 31 March 2024. The Statement of Financial Activities show a net surplus for the year of £97, 559.00

PE PLE MATTER Iw A COE4PANY LIMITED BY GUARANTEE STATEtvJENT OF DIRECTORS, RESPONSIBILITIES for the ear ended 31 March 2024 The Charities Act and the Companies Act require the board of trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity as at the end of the financial year and of the surplus or deficit of the charity. In preparing those financial statements the board is required to: select suitable accounting policies and then apply them consistently. make judgements and estirnates that are reasonable and prudent. prepare the financial statements on a going concern basis unless it is inappropriate to presume that the charity will continue in business,. and state whether applicable accounting standards and statements of recommended practice have been followed, subject to any material departure disclosed and explained in the f inancial statements. The trustees are also responsible for maintaining adequate accounting records which disclose with reasonable accuracy at any time the financial P03Ltion of the charity and which are sufficient to show and explain the charity's transactions and enable them to ensure that the financial staternents comply with the Companies Act 2006 and comply with regulations under the Charities Act. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are also responsible for the contents of the Trustees, Report, and the responsibillty of the Independent Examiner in relation to the Trustees, Report is limited to examining the report and ensuringi on the face of the report, there are no inconsistencies with the figures disclosed in the financial statements. re account These accounts have been prepared In accordance with the provisions appllcable to Cotnpanies subject to the small companies regime. On behalf of the Directors Date

PEOPLE MATTER Iw A COEQPANY LIMITED BY GUARANTEE INDEPENDENT EXAMINERS REPORT for ear ended 31 March 2024 We report on the accounts of the company for the year ended 31 March 2024 which are set out on pages 6 to 10. Res ective Res onsibilitL ustees and examiner The trustees (who are also directors of the company for the purposes of con)pany lawl are responsible for the preparation of the accounts. The trustees consider that an audit 18 not required for this year under section 144111 of the Charities Act 2011 (the 2011 Act) and that an independent exatnination is needed. Having satisfied ourselves that the charity is not subject to an audit under company law and is eligible for independent exarnination, it is our responsibility to: examine the accounts under section 145 of the 2011 Act.. to follow the procedures laid down by the General Dlrections given by the Charity Commissioners under sectlon 145151 Ibl of the 2011 Act,. and to state whether particular n￿tterS have come to our attention. Basis of Inde Our exaininaLion was carrled out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison ot the accounts with those records. It also include5 consideration of any unusual items or disclosures in the accounts, and seeking explanations f rorn you as trustees concerning any such rnatters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is glven as to whether the accounts present a 'true and fair view, and the report is limited to those matters set in the statement below. en nde ExarrLiner' s Sta In connection with our exatTrination, no matter has come to our attention: 111 which gives us reasonable cause to believe that in any material respect the requirements: to keep accounting records in accordance with section 386 of the Cornpanies Act 2006,. and to prepare accounts which accord with accounting records, cornply with the accounting requirernents of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities have not been met," or 121 to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. A H Cross & Co limited Chartered Certif led Accountants 16 Quay Street Newport Isle of Wight P030 5BG Date

PEOPLE LKSATTER Iw A COMPANY LIMITED BY GUARANTEE ST TBMENT OF FIIJANCIAL ACTIVITIES for the ear ended 31 March 2024 Unrestricted Funds Restricted Funds Total INCOMING RESOURCES Incoming resources frotn charitable activities 286, 090 241, 132 527, 222 Investment income Total incoming resources 286, 090 241, 132 527, 222 COSIS OF GENEPATING FUNDS Cost of charitable activities 546, 684 19,873 566, 557 Yotal resources expended 546,684 19, 873 566, 557 Net incoming resources 1260, 5941 221, 259 139,3351 Gross transf ers between Eunds Other recognlsed gains/los3es Net movement in funds 1260, 5941 221, 259 139,3351 Total funds brought forward 83,841 53, 053 136, 894 Total funds carried forward 176 753 274, 312 All activities derive f rom continuing operations.

PEOPL& MATTER A COMPANY LIMITED BY GUARANTEE BALANCE SHEET at 31 March 2024 Notes At 31 March 2024 FIXED ASSETS Tangible assets 1, 394 CURRENT ASSETS Sundry debtors Cash at bank and in hand 12, 268 111,399 123, 667 CREDITORS: Amounts falling due within one year 27,502 NET CURRENT ASSETS 96,165 NET ASSETS THE FUNDS OF THE CHARITY Restricted funds Unrestrlcted fur)ds 274, 312 1176, 7531 97,559 The directors are satisfied that the Company is entitled to exemption from the requirement to obtain an audit under section 477 of the Companies Act 2006 and that members have not required the company to obtain an audit in accordance with section 476 of the Act. However, in accordance with section 145 of the Charities Act 2011, the accounts have been examined by an Independent Examiner whose report appears on page 5. The directors acknowledge their responsibilitles f or cornplying with the requirement of the Companies Act 2006 with respect to accounting records and the preparation of accounts. The accounts have been prepared in accordance with the provisions in Part 15 of the Companies Act 2006 applicable to companies subject to the small cornpanies regime and in accordance with the Financial Reporting Standard for Smaller Entities (effective April 20081 Director Date

PEOPLE l¥lATTER Iw A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS f Dr the r end d 31 March 2024 I ACCOUNTING POLICIES Basis of Pre ion The financial statements have been prepared in accordance with the Financial Reporting Standard for Smaller Entities IFRSSEI effective April 2008, and all other applicable accounting standards, modif led by the statement recommended Practice f or Accounting and Reporting issued by the Charity Cotnmissioners for England and Wales (revised June 20081 (the SORPI The accounts have been drawn up in accordance with the provisions of the Charities (Accounts and Reports) Regulations 2008 and the Companies Act 2006 and include the results of the charity's operations which are described in the Trustees, Report, all of which are continuing. Accountin Co These accounts have been prepared under the historical cost Convention and in accordance with the Financial Reporting Standards for Smaller Entities lef fective April 20081 ve Incomin Incoming resources represents the total amount receivable by the eoThpany in the form 0£ rents, local council funding and other generated funds. Resou Re ource Ex ended All expenditure is accounted for on an accruals basis and has been classi£ied under headLngs that aggregate all the cost relating to the Charity's ]nain activities. Resources expended include attributable VAT which cannot be recovered. Fixe and D reciation All tangible fixed assets are stated at cost less depreciation. Depreciation has been provided at the £ollowing rate in order to write off the assets (less their residual value) over their estimated useful economic lives. Of f ice equipment 20% reducing balance basis nd Aeco The charity maintains a general unrestricted fund which represents funds which are expendable at the discretion of the trustees in furtherance 0£ the objects of the charity. Restricted funds have been provided to the charity for particular purposes, and it is the policy of the board of trustees to carefully Monitor the application of those funds in accordanoe with the restrictions placed upon them.

PF,OPLE MATTER A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 Taxation As a registered charityF the company is exempt from incorne and corporation tax to the extent that the incollLe and gains are applicable to charitable purposes only. va.lue Added Tax is not recoverable by the companyi and therefore included in the relevant costs in the Statement of Financial Activities. 2 WINDING UP OR DISSOLUTION OF THE CHARITY If upon winding up or dissolution of the charity there remain any assets, after the satisfaction of all debts and liabilities, the assets represented by the accurnulated fund shall be transferred to some other charitable body or bodies having similar objects to the charity. 3 SURPLUS FOR THE FINANCIAL YEAR This Is stated after crediting: Revenue turnover f rom ordinary activities 527, 222 and after charging: Depreciation of owned fixed assets Independent exaThiner's f ees 348 1,335 4 STAFf COSTS AND EMOLUMENTS Gross salaries 448,118 There were no fees or other remuneration pald to the trustees. There were no employees with emoluments in excess of £60,000 per annum. 5 TANGIBLE FIXED ASSETS At 01 Aprll 2023 Addltions in year At 31 March 2024 9,118 9, 118 reciation At 01 April 2023 Charged in year At 31 March 2024 7,376 348 7, 724 Ne value At 31 March 2024 1,394

FCOPLE MATTER Iw A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 6 DEBTORS Trade debtors 12,268 7 CR&DITORS: amounts falling due within one year Trade creditors 13, 057 14,445 Accruals 8 MOVEMENT IN FUNDS alance N t moveme funds At 31 Mar 202 rwar d fun General f und 83,841 1260,5941 1176,7531 est 53, 053 136 894 221,259 39 335) £ 274,312 -io-

PEOPLF, MATTER A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 9 RESOURCES EXPENDED Cost of hari able activities Total Costs of activities in furtherance Room Flire Volunteers expenses Sub-Group expenses Training Travel expenses f the charit ectives 436 2,826 725 4,542 co Gross wages and national insurance 448,118 448,118 remises c Rent 27,625 626 1, 354 4,720 319 34,644 Rates Light and heat Repairs and renewals Cleaning General Insurance Telephone stationery and printing Advertising Bank charges Sundry expenses 3, 158 4,576 10, 615 960 121 L8,813 38,243 ofessional fees in charitable activi CRB checks and recruitment expenses 1,270 1, 270 526,817 overnan costs Total Costs tha dir Independent examiner, s f ees Professional and legal fees ana eJnent f unct i inherent in eneratin f und 1,335 15, 960 17,295 17, 295 -li-

PEOPLE MATTER Iw LIMITED A COMPANY LIMITED BY GUARANT&E SCHEDUL£ TO THE STATEMENT OF FINANCLAL ACTIVITI&S for th ear ended 31 March 2024 Unrestricted Funds Restricted Funds Total INCOMING RESOURCES mi.n sources from charit ble actLVit" User Led Organisation Independant Living Centre Personal Assistant recruitment Parents Voice Autism Jnclusion matter Learning Disability Support Centre Income Information 1st Aid Oliver McGowan other 82, 975 177 82,9B4 177 276, 074 35,098 68,927 47,215 6, 000 1,623 9, 124 527, 222 527, 222 276, 074 35, 098 68,927 47,211 6, 000 744 879 9, 124 286, 090 286, 090 241,132 241,132 TOTAL INCOMING RESOURCES RESOURCES EXPENDED Cost of c ritable activ ts of acti Ltie8 User Led Organisation Independant Living Centre Personal Assistant recruitment Parents Voice 21utism Inclusion rnatter Learning Disabilit y Support Centre Income Information 1st Aid Oliver FqcGowan other f th hari ective 95,341 614 95, 955 317, 633 41,222 58, 932 24,771 8,082 131 180 546, 336 317, 633 41,222 78,169 24,793 8,082 131 180 566, 209 19,237 22 19, 873 drninistrati Depreciation of fixed assets ense 348 348 348 348 TOTAL RESOURCES EXPENDED 546, 684 19, 873 566, 557 NET MOVEMENT IN FUNDS (260 5941 £ 221 259 £ 39 3351 £CONCILI TION OF FUNDS TOTAL FUNDS CARRIED FORWARD 176, 753 274, 312 97,559 -12-

Company number: 07805451 Charity number: 1150937 EOPLE MATTER Iw PANY LIMITED BY GUARANTEE co ACCOUNT FOR THE YEAR NDED 31 14A

PEOPLE bqATTER Iw A COMPANY LIMITED BY GUARANTEE ACCOUblTS for the r ended 31 March 2024 CONTENTS PAGE Legal and Administrative Inforrnation Directors Repott Independent Exarniners, Report Staternent of Financial Activities Balance Sheet Notes to the Accounts 8 to 11 Schedule to the Statement of Financial Activities 12

PEOPLE MATTER Iw A COMPANY LIMITED BY GUAIL4NTEE LEGAL 21ND AOMINI TRATIVE INFORMA ION f or the ear en d 31 March 2024 Directors/Trustees S R Gray J H Lambert J D Roberts Iresigned 16/02120241 J I Phillips I D Burkett J W Mitchell The Registered Of f ice: Independant Living Centre and 2 Bernard Way Riverway Isle of Wight P030 SYL Compar)y Number: 07805451 Charity Number: 1150937 Independent Examiner.. A H Cross & Co LiTrited Chartered Certif led Accountants 16 Quay Street Newport Isle of Wight P030 5BG Bankers: Lloyds Bank plc 22 St Thomas Square Newport Isle of Wight P030 ISQ

PEOPLE MIiTTER Iw A COMPANY LIMITED BY GUARANTEE DIRECTORS I REFORT The directors present their report and the accounts for the period ended 31 March 2024. The accounts have been prepared in accordance with the accounting policies set out in the notes to the accounts and comply with applicable law and the requirernents of the Statement of Recommended Practice, "Accounting and Reporting by Charities" ISORP 2005) issued by the Charity Cornmission for England and klales Irevised in June 20081 and are in accordance with the Financial Reporting Standard for Smaller Kntities lef fective April 20081 ure Governance and Mana The company was incorporated as a company limited by guarantee on 11 October 2011 and is registered with the Charity Commission number 1150937. efften The appointment of trustees is carried out by method of election by the trustees of the company. ect vitie ects The objects of the cornpany shall be to give relief to those in need by reason of, In particular but not exclusivelyi the elderly and those with physical mental disability or developmental impairment,. in particular by enhanclng the everyday lives of beneficiaries and their carers, on the Isle of Wight by any rneans, including: il delivering a range of high quality Ipersonalisedl services, projects and programmes which can facilitate independent livingi health and well-being by inforr(Lation and sign posting to all the available organisations which offer help and support ill working in partnership with a range of stakeholders iiil actively involvlng and engaging with beneficiaries and their carers iv) building collectlve approaches to strengthening a strong representative user voice vl shaping and influencing strategyi policy and practice of existing legislation and raising awareness of disability issues by delivering disability Èquality training and assisting organisations to meet their obligations under the disability equality act 2010 and subsequent related legislation.

PEOPLE MATTBR Iw A COE¥lPANY LIMITED BY GUAiIANTEE DIRECTORS, REPORT for the ended 31 March 2024 Activities People Matter IW is a User Led Organisation with a strong ethos of partnership working. We define ourselves as supporting any adult with support needs and the carers who support them. We are a ttlembership organisation and develop, facilitate and support other user led Groups. People Matter ITr1 have rnultiple projects working in partnership with others, this includes employing Personal Assistants IPARESI where clients needing support choose their own PA. A Learning Disability Support Centre. providing learning experiences for people with a learning Disability. AutisM Inclusion Matters IAIMI providing support f or people awaiting diagnosis or diagnosed to enable them to have information to support them. We also provide information and Advice on a large variety of support services Islandwide f or people needing these services. eview The financial statements are set out on pages 6 to 10 and show the state of th8 company's finances at 31 March 2024. The Statement of Financial Activities show a net surplus for the year of £97, 559.00

PE PLE MATTER Iw A COE4PANY LIMITED BY GUARANTEE STATEtvJENT OF DIRECTORS, RESPONSIBILITIES for the ear ended 31 March 2024 The Charities Act and the Companies Act require the board of trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity as at the end of the financial year and of the surplus or deficit of the charity. In preparing those financial statements the board is required to: select suitable accounting policies and then apply them consistently. make judgements and estirnates that are reasonable and prudent. prepare the financial statements on a going concern basis unless it is inappropriate to presume that the charity will continue in business,. and state whether applicable accounting standards and statements of recommended practice have been followed, subject to any material departure disclosed and explained in the f inancial statements. The trustees are also responsible for maintaining adequate accounting records which disclose with reasonable accuracy at any time the financial P03Ltion of the charity and which are sufficient to show and explain the charity's transactions and enable them to ensure that the financial staternents comply with the Companies Act 2006 and comply with regulations under the Charities Act. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are also responsible for the contents of the Trustees, Report, and the responsibillty of the Independent Examiner in relation to the Trustees, Report is limited to examining the report and ensuringi on the face of the report, there are no inconsistencies with the figures disclosed in the financial statements. re account These accounts have been prepared In accordance with the provisions appllcable to Cotnpanies subject to the small companies regime. On behalf of the Directors Date

PEOPLE MATTER Iw A COEQPANY LIMITED BY GUARANTEE INDEPENDENT EXAMINERS REPORT for ear ended 31 March 2024 We report on the accounts of the company for the year ended 31 March 2024 which are set out on pages 6 to 10. Res ective Res onsibilitL ustees and examiner The trustees (who are also directors of the company for the purposes of con)pany lawl are responsible for the preparation of the accounts. The trustees consider that an audit 18 not required for this year under section 144111 of the Charities Act 2011 (the 2011 Act) and that an independent exatnination is needed. Having satisfied ourselves that the charity is not subject to an audit under company law and is eligible for independent exarnination, it is our responsibility to: examine the accounts under section 145 of the 2011 Act.. to follow the procedures laid down by the General Dlrections given by the Charity Commissioners under sectlon 145151 Ibl of the 2011 Act,. and to state whether particular n￿tterS have come to our attention. Basis of Inde Our exaininaLion was carrled out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison ot the accounts with those records. It also include5 consideration of any unusual items or disclosures in the accounts, and seeking explanations f rorn you as trustees concerning any such rnatters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is glven as to whether the accounts present a 'true and fair view, and the report is limited to those matters set in the statement below. en nde ExarrLiner' s Sta In connection with our exatTrination, no matter has come to our attention: 111 which gives us reasonable cause to believe that in any material respect the requirements: to keep accounting records in accordance with section 386 of the Cornpanies Act 2006,. and to prepare accounts which accord with accounting records, cornply with the accounting requirernents of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities have not been met," or 121 to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. A H Cross & Co limited Chartered Certif led Accountants 16 Quay Street Newport Isle of Wight P030 5BG Date

PEOPLE LKSATTER Iw A COMPANY LIMITED BY GUARANTEE ST TBMENT OF FIIJANCIAL ACTIVITIES for the ear ended 31 March 2024 Unrestricted Funds Restricted Funds Total INCOMING RESOURCES Incoming resources frotn charitable activities 286, 090 241, 132 527, 222 Investment income Total incoming resources 286, 090 241, 132 527, 222 COSIS OF GENEPATING FUNDS Cost of charitable activities 546, 684 19,873 566, 557 Yotal resources expended 546,684 19, 873 566, 557 Net incoming resources 1260, 5941 221, 259 139,3351 Gross transf ers between Eunds Other recognlsed gains/los3es Net movement in funds 1260, 5941 221, 259 139,3351 Total funds brought forward 83,841 53, 053 136, 894 Total funds carried forward 176 753 274, 312 All activities derive f rom continuing operations.

PEOPL& MATTER A COMPANY LIMITED BY GUARANTEE BALANCE SHEET at 31 March 2024 Notes At 31 March 2024 FIXED ASSETS Tangible assets 1, 394 CURRENT ASSETS Sundry debtors Cash at bank and in hand 12, 268 111,399 123, 667 CREDITORS: Amounts falling due within one year 27,502 NET CURRENT ASSETS 96,165 NET ASSETS THE FUNDS OF THE CHARITY Restricted funds Unrestrlcted fur)ds 274, 312 1176, 7531 97,559 The directors are satisfied that the Company is entitled to exemption from the requirement to obtain an audit under section 477 of the Companies Act 2006 and that members have not required the company to obtain an audit in accordance with section 476 of the Act. However, in accordance with section 145 of the Charities Act 2011, the accounts have been examined by an Independent Examiner whose report appears on page 5. The directors acknowledge their responsibilitles f or cornplying with the requirement of the Companies Act 2006 with respect to accounting records and the preparation of accounts. The accounts have been prepared in accordance with the provisions in Part 15 of the Companies Act 2006 applicable to companies subject to the small cornpanies regime and in accordance with the Financial Reporting Standard for Smaller Entities (effective April 20081 Director Date

PEOPLE l¥lATTER Iw A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS f Dr the r end d 31 March 2024 I ACCOUNTING POLICIES Basis of Pre ion The financial statements have been prepared in accordance with the Financial Reporting Standard for Smaller Entities IFRSSEI effective April 2008, and all other applicable accounting standards, modif led by the statement recommended Practice f or Accounting and Reporting issued by the Charity Cotnmissioners for England and Wales (revised June 20081 (the SORPI The accounts have been drawn up in accordance with the provisions of the Charities (Accounts and Reports) Regulations 2008 and the Companies Act 2006 and include the results of the charity's operations which are described in the Trustees, Report, all of which are continuing. Accountin Co These accounts have been prepared under the historical cost Convention and in accordance with the Financial Reporting Standards for Smaller Entities lef fective April 20081 ve Incomin Incoming resources represents the total amount receivable by the eoThpany in the form 0£ rents, local council funding and other generated funds. Resou Re ource Ex ended All expenditure is accounted for on an accruals basis and has been classi£ied under headLngs that aggregate all the cost relating to the Charity's ]nain activities. Resources expended include attributable VAT which cannot be recovered. Fixe and D reciation All tangible fixed assets are stated at cost less depreciation. Depreciation has been provided at the £ollowing rate in order to write off the assets (less their residual value) over their estimated useful economic lives. Of f ice equipment 20% reducing balance basis nd Aeco The charity maintains a general unrestricted fund which represents funds which are expendable at the discretion of the trustees in furtherance 0£ the objects of the charity. Restricted funds have been provided to the charity for particular purposes, and it is the policy of the board of trustees to carefully Monitor the application of those funds in accordanoe with the restrictions placed upon them.

PF,OPLE MATTER A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 Taxation As a registered charityF the company is exempt from incorne and corporation tax to the extent that the incollLe and gains are applicable to charitable purposes only. va.lue Added Tax is not recoverable by the companyi and therefore included in the relevant costs in the Statement of Financial Activities. 2 WINDING UP OR DISSOLUTION OF THE CHARITY If upon winding up or dissolution of the charity there remain any assets, after the satisfaction of all debts and liabilities, the assets represented by the accurnulated fund shall be transferred to some other charitable body or bodies having similar objects to the charity. 3 SURPLUS FOR THE FINANCIAL YEAR This Is stated after crediting: Revenue turnover f rom ordinary activities 527, 222 and after charging: Depreciation of owned fixed assets Independent exaThiner's f ees 348 1,335 4 STAFf COSTS AND EMOLUMENTS Gross salaries 448,118 There were no fees or other remuneration pald to the trustees. There were no employees with emoluments in excess of £60,000 per annum. 5 TANGIBLE FIXED ASSETS At 01 Aprll 2023 Addltions in year At 31 March 2024 9,118 9, 118 reciation At 01 April 2023 Charged in year At 31 March 2024 7,376 348 7, 724 Ne value At 31 March 2024 1,394

FCOPLE MATTER Iw A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 6 DEBTORS Trade debtors 12,268 7 CR&DITORS: amounts falling due within one year Trade creditors 13, 057 14,445 Accruals 8 MOVEMENT IN FUNDS alance N t moveme funds At 31 Mar 202 rwar d fun General f und 83,841 1260,5941 1176,7531 est 53, 053 136 894 221,259 39 335) £ 274,312 -io-

PEOPLF, MATTER A COMPANY LIMITED BY GUARANTEE NOTES TO THE ACCOUNTS for the ear ended 31 March 2024 9 RESOURCES EXPENDED Cost of hari able activities Total Costs of activities in furtherance Room Flire Volunteers expenses Sub-Group expenses Training Travel expenses f the charit ectives 436 2,826 725 4,542 co Gross wages and national insurance 448,118 448,118 remises c Rent 27,625 626 1, 354 4,720 319 34,644 Rates Light and heat Repairs and renewals Cleaning General Insurance Telephone stationery and printing Advertising Bank charges Sundry expenses 3, 158 4,576 10, 615 960 121 L8,813 38,243 ofessional fees in charitable activi CRB checks and recruitment expenses 1,270 1, 270 526,817 overnan costs Total Costs tha dir Independent examiner, s f ees Professional and legal fees ana eJnent f unct i inherent in eneratin f und 1,335 15, 960 17,295 17, 295 -li-

PEOPLE MATTER Iw LIMITED A COMPANY LIMITED BY GUARANT&E SCHEDUL£ TO THE STATEMENT OF FINANCLAL ACTIVITI&S for th ear ended 31 March 2024 Unrestricted Funds Restricted Funds Total INCOMING RESOURCES mi.n sources from charit ble actLVit" User Led Organisation Independant Living Centre Personal Assistant recruitment Parents Voice Autism Jnclusion matter Learning Disability Support Centre Income Information 1st Aid Oliver McGowan other 82, 975 177 82,9B4 177 276, 074 35,098 68,927 47,215 6, 000 1,623 9, 124 527, 222 527, 222 276, 074 35, 098 68,927 47,211 6, 000 744 879 9, 124 286, 090 286, 090 241,132 241,132 TOTAL INCOMING RESOURCES RESOURCES EXPENDED Cost of c ritable activ ts of acti Ltie8 User Led Organisation Independant Living Centre Personal Assistant recruitment Parents Voice 21utism Inclusion rnatter Learning Disabilit y Support Centre Income Information 1st Aid Oliver FqcGowan other f th hari ective 95,341 614 95, 955 317, 633 41,222 58, 932 24,771 8,082 131 180 546, 336 317, 633 41,222 78,169 24,793 8,082 131 180 566, 209 19,237 22 19, 873 drninistrati Depreciation of fixed assets ense 348 348 348 348 TOTAL RESOURCES EXPENDED 546, 684 19, 873 566, 557 NET MOVEMENT IN FUNDS (260 5941 £ 221 259 £ 39 3351 £CONCILI TION OF FUNDS TOTAL FUNDS CARRIED FORWARD 176, 753 274, 312 97,559 -12-