## **People Matter IW Executive Report** 

_**“Your Voice, Your Care, Your Support, Your Independence”**_ 

## **AGM 2023 - 2024** 

**Charity Number: 1150937 Company Number: 7805451 PARES - CQC Rated Good ISO 9001:2015 Certificated** 

Address: 1 and 2 Bernard Way, Newport, Isle of Wight, PO30 5YL Telephone: 01983 685348      Website: www.peoplematteriw.org 

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**People Matter IW is the Island’s User Led Organisation. People Matter IW is here to support the Island’s community in having a voice and to ensure that they are heard when there may be planned changes to services that they are provided with. This collating of Service Users’ views is varied to ensure that there is opportunity for all members to get their concerns and voices heard.** 

**As a User Led organisation People Matter IW is managed by a board of Directors and Trustees all of whom are either Service Users or Carers or have their own disability. This is a major requirement of the ‘21 ULO Design Criteria’.** 

## **– Directors of People Matter IW the Charity Trustees:** 

**John Phillips** 

**Jane Lambert** 

**Rodger Gray** 

**Irene Burkett** 

**Jim Mitchell** 

**Manager’s Report** 

This has continued to be a difficult year with the closure Independent Living Centre closure on 1[st] April 2023. We have continued to develop the Learning Disability Support Service and Personal Assistant Recruitment and Employment Service, Find Your Care, and received funding to continue the We Stand Together Training, building on the success of the pilot project, partnering with Family Action – PARCS in Portsmouth. We have also been awarded funding in partnership with the Citizens Advice and Age UK IW to support them to provide Information, Advice and Guidance. 

People Matter IW have adopted the following as our shared values: 

## **People Matter IW: We listen, you decide** 

- Led by you the users of local services 

- Helps you to obtain person centred services to keep your independence 

- A caring, professional organisation working to national quality standards for you 

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- Providing you with relevant, unbiased easy to understand information, guidance and support 

- We provide your link to making sure that service users voices are heard where decisions are made 

I am proud that, with the support of our Directors and the fantastic staff team, all of whom understand and believe in supporting people with support needs within our community, People Matter IW are the key local organisation in ensuring the users of services are listened to. 

The Independent Living Centre closed its doors in April 2023 so changed a lot for the services we provide. 

We are looking forward to new projects and challenges and another year supporting people who need a voice. **Terri Baker – Manager – People Matter IW** 

## **Financial Report** 

Income: £527222.00 

Expenditure: £566557.00 

## **Groups and Membership report** 

Since its inception, in 2011, People Matter IW has always been an effective membership and User-Led organisation. Historically we have provided personalised and detailed health and social care related Advice, Information and Guidance to the ultimate benefit of very many individuals, both our members and the public, without discrimination. People Matter IW has also always organised, on behalf of its members, as requested and required, a number of mainly user-led groups representing a wide range of lsland residents with differing support needs. 

The various forums we have consistently worked with include groups for people with Learning Disabilities, Autism, Attention Deficit Hyperactivity Disorder, Older People, Carers, Long Term Conditions and Parents Voice IW. This has usually involved all People Matter IW staff and volunteers in about 250 meetings a year, in various locations, across the full range of groups. In many instances, we have provided a comprehensive and professional administrative support, follow-up and minute taking service also chasing-up and dealing with various ‘action points’ between meetings. 

This has sometimes involved challenging statutory bodies, on behalf of both individuals and groups which was the very reason that People Matter IW was originally set-up – to be the voice of the Island’s Service Users. We have always looked to see how we might help either existing groups or new groups and have been keen to hold discussions with other user-led groups which we may be able to assist. In addition to our regular activities we have, in recent times hosted many one-off ‘focus groups’ or ‘task and finish’ groups, on behalf of other organisations, such as Age UKIW, the Isle of Wight Council, the local NHS or the Hampshire and Isle of Wight Integrated Care Board, for specific projects or purposes. These have 

3 



always been well attended and well received by our members and have always proved to be worthwhile avenues of ideas sharing, consultation and, most importantly, co-production. 

It is absolutely vital that specific and effective two-way communication is maintained at all times. We have always successfully facilitated this through our groups as the professionals have always been a good source of reassurance and information for our members. 

People using statutory services actually have an absolute right to a direct say in any and all changes in service delivery that may affect them both as groups and as individuals. This should never be ignored or forgotten. _“Nothing about me without Me”_ is a wonderful motto. Whatever happens in the future I am confident that People Matter IW will continue to embrace and assist this process known as _‘Person Centred’._ 

## **Quality Assurance and ISO 9001:2015** 

ISO 9001 sets out very detailed criteria for a quality management system. It can be used by any organisation, large or small, regardless of its field of activity. ISO 9001 is a Centre for Assessment Vv) Iso9001 | aneatag globally recognised standard which is based on several 23/2208 0120 quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and, importantly, continual improvement. Using ISO 9001:2015 helps People Matter IW to ensure each of our customers gets a consistently good, high-quality service. 

Our most recent Surveillance Audit took place on Thursday the 31[st ] of August 2023. I am very pleased to report positive news and confirm that People Matter IW have been successfully recertificated for another year but we will be lapsing this from September 2024 as we will be no longer funded to provide the same service by the Local Authority from April 2024. 

## **Autism Inclusion Matters and Sensory Library** 

AIM has continued to expanded and develop over the last year. During that growth we have held on to our core identity and leadership as an entirely Autistic Peoples Organisation Autism Inclusion Matters We have kept to our aims and values and reflect regularly on our purpose to ensure that we continue in the right direction. This has at times been challenging. 

We currently have 5 autistic members of paid staff and 4 volunteers. We currently have over **2000** followers on social media with a high level of engagement and a comprehensive website with high traffic. 

From **April 2024** we have had **338 separate individuals** attend our building for groups, sessions and workshops. Many of these are recurring visits making **835** 

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visits overall. We are closed in August so that is 835 visits in 5 months, or 167 people a month. This figure does not include people attending online sessions, or those attending professional training. It also doesn’t include enquiries through our webform, or other messaging platforms which we provide support through. Our building does not have the capacity to provide the number of sessions or see the number of people that we need to see. 

We are currently understaffed which is putting significant pressure on the current team. We are extremely grateful to our colleagues in the NHS who have provided a temporary staff member during this difficult time. We recently held a recruitment day which was extremely successful we have had applications for volunteers which we are currently processing and have had many expressions of interest for our paid posts once they are formalized. 

## **Social and support groups** 

We are currently running many different groups and sessions detailed below along with the funding source. Items marked with a star are those we currently do not know if we have funding to continue from April 2024. 

## **Children and Young People** 

- 4-11 Family Support Group (4-8 & 9-12) – Childrens ICB 

- 12-17 Teen Chill – Childrens ICB 

- 13-19 Dungeons and Dragons - Short Breaks Group 

- 8-17 I AM - Understanding Myself  - Childrens ICB / RAISE 

## **All Age** 

- Women and Girls Group – Childrens ICB 

## **Adults** 

- Adult Social and Support Group – NHS Pre / Post Assessment Service 

- Information and Advice Workshops NHS Pre / Post Assessment Service 

- 16-25 Social Group – No current funding 

- Dungeons and Dragons – No current funding 

- Post Diagnostic Support Workshops – NHS Pre / Post Assessment Service 

- 1:1 and Drop in information and advice – NHS Pre / Post Assessment Service HIWCF 

**RAISE Respecting Autistic Identity in Schools and Education – NHS England** AIM has been thrilled to work with Parents Voice and Youth Trust on the RAISE project, part of the national Autism in Schools Project. The project has many aspects, our main role has been the delivery of training to the chosen cohort of schools and the children and young people’s element. We are very pleased that year 4 funding has been agreed and we will continue to deliver our training to more schools throughout 2025. Thanks to the hard work of Jude and Layla our young peoples element has had amazing feedback and outcomes and is and outstanding piece of work. 

## **Training** 

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We have delivered training to a number of organisations over the past year and the feedback has been incredibly positive. We have been delivering Oliver McGowan Tier 1 Part 2 Interactive Webinars with People Matter IW and have 2 training trios. We have also delivered training with the NHS as part of the National Development Team for inpatient Services. 

## **Autism Partnership Board and forums** 

This Partnership Board is organised and run by Autistic people, The meetings are well liked and often very busy. 

We are also heavily involved as experts by experience in many groups and meetings. The number of forums and need for participation has increased and put additional pressure on us, as the absolute need for lived experience voices to speak up when decisions are being made that impact our islands communities has become paramount. 

**Sensory Library** The Sensory Library continues to be popular and successful and is managed by our volunteer coordinator. 

## **No. of Loans 111       No. of Items 104 No. of Books 100** 

## **Total value loaned £4333.30** 

We would like to extend our sincere thanks to People Matter IW for their continued support and faith in us and especially to Terri. We very much appreciate everything you do to help us in our journey. 

## **Claire Collins - Service Manager** 

## **Personal Assistant Recruitment and Employment Service (PARES)** 

We are pleased to report that Lea Fairclough has been employed as the new PARES Co-Ordinator, she has previously worked for PMIW in a range of different roles. A second admin assistant has also been employed to work solely with our new Continuing Health Care Clients and Personal Assistants. 

The partnership between PARES and CHC continues to evolve, with us currently supporting 6 CHC clients (all with complex health and medical care needs) and employing 12 new Personal Assistants who provide the care required for these clients. The hard work that Carla put into preparing this transition has paid off. There are more in the process of transferring to PARES, due to the success of the initial group of clients. 

Alongside these, our original PARES clients continue to receive the high level of person-centred care that PARES are committed to. They remain a mixture of selffunding, PHB and Access to Work. 

In March/April 2023 PARES Personal Assistants provided **553** hours of support. 

In March/April 2024 PARES Personal Assistants provided **2832** hours of support. 

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PARES has placed a larger advert than normal (incorporating what was Find Your Care) in the Isle of Wight Care Services Directory 2024, which hopefully will generate more clients, but for now, word of mouth amongst the CHC clients and referrals from CHC staff is increasing our client/PA numbers monthly. 

## **Lea Fairclough – Pares Officer** 

## **Learning Disability Support Centre** 

geollty Supp, The LDSC was started in June 2022 to provide support and e @ *Q 4 é education for adults with learning disabilities such as autism, é c 7 q “NS e 4 **=** ADHD, and other problems as there was very limited choice around support, education, training, work, and volunteering opportunities. A lot of work went into assessing current needs by running groups prior to opening the centre and an open drop in for anyone interested was held at Holyrood Hall, Hall High Street, Newport IW. The information gained from these groups was fed into the Learning Disability Partnership Group (LDPG) so that people in charge of services listen to what is being said, People Matter IW aim to get people talking to make services better. 

People Matter IW founded the LDSC and became an ASDN (Award Scheme Development and Accreditation Network) accredited learning centre to meet some of these needs locally. 

**2023** saw the start of the ASDAN Living Independently Course that is aimed to help develop and understanding of independent living skills and issues which covered: 

- Earning & Spending Money 

- Keeping Track of Your Money 

- Making Financial Choices 

- A Place of Your Own 

- Mental Health & Wellbeing 

- Cooking on a Budget 

- Career Management 

- Preparing for the World of Work 

**2024** we are delivering the ASDAN Enterprise Course 

This was to support the students to develop themselves through activities and studies to find their inner entrepreneurs. Modules are: 

- Entrepreneurial Skills 

- Generating Enterprising Ideas 

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- Enterprise Planning 

- Enterprise & Business 

- Enterprise in Action 

- Enterprise Evaluation 

We have carried out a lot of crafting together to make items for enterprise activities. We are currently working on a host of items for the LDSC Christmas Fayre on December 12[th] , 2024. All are welcome to pop and buy. Interview Training has also been provided and some students were on the interview panel for the new NHS Learning Disability Lead. 

**Sessions delivered:** Between for the 23-24 period, we delivered 108 sessions at the centre. 

**Free Taster Sessions** : We offer free taster sessions for people to try out with us. Also, a multitude of work and voluntary work taster sessions were held at local businesses such as Liz Earle, The Garlic Farm, Wild Heart Animal Sanctuary, Storeroom. 

**Educational Outing** to Quarr Abbey and Wight Aviation Museum. 

Some of the students now have permanent voluntary roles and employment such as National Heritage - Osborne House, Charity Shops, Newport Minster and Oliver McGowan Training. 

The centre is open for most of the usual school & college holidays to maintain sustainability and continuity in learning. We have also delivered individualised support plans for Sexually Inappropriate Behaviours. These come by referral. 

Students take an active part in attending the Learning Disability Partnership Group representing the centre. 

**Co-Production:** Students attending the centre also are involved in Coproduction with local council and NHS since Project Fusion began. 

Certificates are awarded at the end of each module to celebrate with NonAlcoholic Prosecco. 

## **Plans for 2025** 

The centre has a new educational support programme starting in January 2025 aimed at young people 16-25 years with a learning disability which is 7 weeks. **Young People Matter.** Feel free to get in touch if you would like to know more. 

## **Teresa Day – LDSC Lead Officer** 

## **Information 1[st] Aid Annual Report** 

The role of Information 1[st] Aid was introduced by PMIW following the closure of the Independent Living Centre at the end of March 2023 which enabled the 

8 



retention of one of the members of staff in an administrative role initially for 12 hours a week. 

PMIW was successful in securing a bid from the Isle of Wight Council to help work alongside Citizens Advice Isle of Wight and Age UK to support Island residents get help and access the information that they need as many people are unable to do this themselves on the internet. 

Since July 2023, PMIW have been working in partnership with Citizens Advice Isle of Wight in providing remote support for their local helpline. In November 2023 we were issued with electronic equipment to fulfil this role. Initially, 2 days of support was provided per week until the end of December 2023 when it increased to 3 days support from the beginning of 2024. 

In the months from November 2023 – March 2024, 166 queries were recorded by PMIW for Citizens Advice IW and this number has continued to increase since. 

We also regularly provide information, advice & guidance in care, health & wellbeing and equipment loan to people who either drop in or by phone or email enquiries. This data is collected and reported back to Citizens Advice Isle of Wight. 

In the months from November 2023 – March 2024, 213 information, advice & guidance queries have been answered and 43 queries regarding Care Services responded to. 

## **Rebekah Brittan – Information First Aider** 

**Thank you for reading our AGM 2023 Executive Report and for your continued support. The People Matter IW team and Directors.** 

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The team at Community Cricket
io

Company number: 07805451
Charity number: 1150937
EOPLE MATTER
Iw
PANY LIMITED BY GUARANTEE
co
ACCOUNT
FOR THE YEAR
NDED 31 14A

PEOPLE bqATTER
Iw
A COMPANY LIMITED BY GUARANTEE
ACCOUblTS
for the
r ended 31 March 2024
CONTENTS
PAGE
Legal and Administrative Inforrnation
Directors Repott
Independent Exarniners, Report
Staternent of Financial Activities
Balance Sheet
Notes to the Accounts
8 to 11
Schedule to the Statement of Financial Activities
12

PEOPLE MATTER
Iw
A COMPANY LIMITED BY GUAIL4NTEE
LEGAL 21ND AOMINI
TRATIVE INFORMA
ION
f or the
ear en
d 31 March 2024
Directors/Trustees
S R Gray
J H Lambert
J D Roberts Iresigned 16/02120241
J I Phillips
I D Burkett
J W Mitchell
The Registered Of f ice:
Independant Living Centre
and 2 Bernard Way
Riverway
Isle of Wight
P030 SYL
Compar)y Number:
07805451
Charity Number:
1150937
Independent Examiner..
A H Cross & Co LiTrited
Chartered Certif led Accountants
16 Quay Street
Newport
Isle of Wight
P030 5BG
Bankers:
Lloyds Bank plc
22 St Thomas Square
Newport
Isle of Wight
P030 ISQ

PEOPLE MIiTTER
Iw
A COMPANY LIMITED BY GUARANTEE
DIRECTORS I REFORT
The directors present their report and the accounts for the period ended 31 March
2024.
The accounts have been prepared in accordance with the accounting policies set out
in the notes to the accounts and comply with applicable law and the requirernents of
the Statement of Recommended Practice,
"Accounting and Reporting by Charities"
ISORP 2005) issued by the Charity Cornmission for England and klales Irevised in June
20081 and are in accordance with the Financial Reporting Standard for Smaller
Kntities lef fective April 20081
ure Governance and Mana
The company was incorporated as a company limited by guarantee on 11 October 2011
and is registered with the Charity Commission number 1150937.
efften
The appointment of trustees is carried out by method of election by the trustees of
the company.
ect
vitie
ects
The objects of the cornpany shall be to give relief to those in need by reason of,
In particular but not exclusivelyi the elderly and those with physical mental
disability or developmental impairment,. in particular by enhanclng the everyday
lives of beneficiaries and their carers, on the Isle of Wight by any rneans,
including:
il delivering a range of high quality Ipersonalisedl services, projects and
programmes which can facilitate independent livingi health and well-being by
inforr(Lation and sign posting to all the available organisations which offer help
and support
ill working in partnership with a range of stakeholders
iiil actively involvlng and engaging with beneficiaries and their carers
iv) building collectlve approaches to strengthening a strong representative
user voice
vl shaping and influencing strategyi policy and practice of existing
legislation and raising awareness of disability issues by delivering disability
Èquality training and assisting organisations to meet their obligations under
the disability equality act 2010 and subsequent related legislation.

PEOPLE MATTBR
Iw
A COE¥lPANY LIMITED BY GUAiIANTEE
DIRECTORS, REPORT
for the
ended 31 March 2024
Activities
People Matter IW is a User Led Organisation with a strong ethos of partnership
working. We define ourselves as supporting any adult with support needs and the
carers who support them.
We are a ttlembership organisation and develop, facilitate and support other user led
Groups.
People Matter ITr1 have rnultiple projects working in partnership with others, this
includes employing Personal Assistants IPARESI where clients needing support choose
their own PA. A Learning Disability Support Centre. providing learning experiences
for people with a learning Disability. AutisM Inclusion Matters IAIMI providing
support f or people
awaiting diagnosis
or
diagnosed to
enable
them to
have
information to support them. We also provide information and Advice on a large
variety
of
support
services
Islandwide
f or
people
needing these
services.
eview
The financial statements are set out on pages 6 to 10 and show the state of th8
company's finances at 31 March 2024. The Statement of Financial Activities show
a net surplus for the year of £97, 559.00

PE
PLE MATTER
Iw
A COE4PANY LIMITED BY GUARANTEE
STATEtvJENT OF DIRECTORS, RESPONSIBILITIES
for the
ear ended 31 March 2024
The Charities Act and the Companies Act require the board of trustees to prepare
financial statements for each financial year which give a true and fair view of the
state of affairs of the charity as at the end of the financial year and of the
surplus or deficit of the charity. In preparing those financial statements the
board is required to:
select suitable accounting policies and then apply them consistently.
make judgements and estirnates that are reasonable and prudent.
prepare the financial statements on a going concern basis unless it is
inappropriate to presume that the charity will continue in business,. and
state whether applicable accounting standards and statements of recommended
practice have been followed, subject to any material departure disclosed and
explained in the f inancial statements.
The trustees are also responsible for maintaining adequate accounting records which
disclose with reasonable accuracy at any time the financial P03Ltion of the charity
and which are sufficient to show and explain the charity's transactions and enable
them to ensure that the financial staternents comply with the Companies Act 2006 and
comply with regulations under the Charities Act. They are also responsible for
safeguarding the assets of the charity and hence for taking reasonable steps for
the prevention and detection of fraud and other irregularities.
The trustees are also responsible for the contents of the Trustees, Report, and the
responsibillty of the Independent Examiner in relation to the Trustees, Report is
limited to examining the report and ensuringi on the face of the report, there are
no inconsistencies with the figures disclosed in the financial statements.
re
account
These accounts have been prepared In accordance with the provisions appllcable to
Cotnpanies subject to the small companies regime.
On behalf of the Directors
Date

PEOPLE MATTER
Iw
A COEQPANY LIMITED BY GUARANTEE
INDEPENDENT EXAMINERS REPORT
for
ear ended 31 March 2024
We report on the accounts of the company for the year ended 31 March 2024 which are
set out on pages 6 to 10.
Res
ective Res
onsibilitL
ustees and examiner
The trustees (who are also directors of the company for the purposes of con)pany lawl
are responsible for the preparation of the accounts. The trustees consider that an
audit 18 not required for this year under section 144111 of the Charities Act 2011
(the 2011 Act)
and that an independent exatnination is needed.
Having satisfied ourselves that the charity is not subject to an audit under company
law and is eligible for independent exarnination, it is our responsibility to:
examine the accounts under section 145 of the 2011 Act..
to follow the procedures laid down by the General Dlrections given by the Charity
Commissioners under sectlon 145151 Ibl of the 2011 Act,. and
to state whether particular n￿tterS have come to our attention.
Basis of Inde
Our exaininaLion was carrled out in accordance with the General Directions given by
the Charity Commission. An examination includes a review of the accounting records
kept by the charity and a comparison ot the accounts with those records. It also
include5 consideration of any unusual items or disclosures in the accounts, and
seeking explanations
f rorn you as
trustees
concerning
any such rnatters.
The
procedures undertaken do not provide all the evidence that would be required in an
audit and consequently no opinion is glven as to whether the accounts present a
'true and fair view,
and the report is limited to those matters set in the
statement below.
en
nde
ExarrLiner' s Sta
In connection with our exatTrination, no matter has come to our attention:
111 which gives us reasonable cause to believe that in any material respect the
requirements:
to keep accounting records in accordance with section 386 of the Cornpanies Act
2006,. and
to prepare accounts which accord with accounting records, cornply with the
accounting requirernents of section 396 of the Companies Act 2006 and with the
methods and principles of the Statement of Recommended Practice: Accounting and
Reporting by Charities
have not been met," or
121 to which, in our opinion, attention should be drawn in order to enable a proper
understanding of the accounts to be reached.
A H Cross & Co limited
Chartered Certif led Accountants
16 Quay Street
Newport
Isle of Wight
P030 5BG
Date

PEOPLE LKSATTER
Iw
A COMPANY LIMITED BY GUARANTEE
ST
TBMENT OF FIIJANCIAL ACTIVITIES
for the
ear ended 31 March 2024
Unrestricted
Funds
Restricted
Funds
Total
INCOMING RESOURCES
Incoming resources frotn charitable activities
286, 090
241, 132
527, 222
Investment income
Total incoming resources
286, 090
241, 132
527, 222
COSIS OF GENEPATING FUNDS
Cost of charitable activities
546, 684
19,873
566, 557
Yotal resources expended
546,684
19, 873
566, 557
Net incoming resources
1260, 5941
221, 259
139,3351
Gross transf ers between Eunds
Other recognlsed gains/los3es
Net movement in funds
1260, 5941
221, 259
139,3351
Total funds brought forward
83,841
53, 053
136, 894
Total funds carried forward
176 753
274, 312
All activities derive f rom continuing operations.

PEOPL& MATTER
A COMPANY LIMITED BY GUARANTEE
BALANCE SHEET
at 31 March 2024
Notes
At 31 March
2024
FIXED ASSETS
Tangible assets
1, 394
CURRENT ASSETS
Sundry debtors
Cash at bank and in hand
12, 268
111,399
123, 667
CREDITORS:
Amounts falling due within one year
27,502
NET CURRENT ASSETS
96,165
NET ASSETS
THE FUNDS OF THE CHARITY
Restricted funds
Unrestrlcted fur)ds
274, 312
1176, 7531
97,559
The directors are satisfied that the Company is entitled to exemption from the
requirement to obtain an audit under section 477 of the Companies Act 2006 and that
members have not required the company to obtain an audit in accordance with section
476 of the Act. However, in accordance with section 145 of the Charities Act 2011,
the accounts have been examined by an Independent Examiner whose report appears on
page 5.
The directors acknowledge their responsibilitles f or cornplying with the requirement
of the Companies Act 2006 with respect to accounting records and the preparation of
accounts.
The accounts have been prepared in accordance with the provisions in Part 15 of the
Companies Act 2006 applicable to companies subject to the small cornpanies regime and
in accordance with the Financial Reporting Standard for Smaller Entities (effective
April 20081
Director
Date

PEOPLE l¥lATTER
Iw
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
f Dr the
r end d 31 March 2024
I ACCOUNTING POLICIES
Basis of Pre
ion
The financial statements have been prepared in accordance with the Financial
Reporting Standard for Smaller Entities IFRSSEI effective April 2008,
and all
other
applicable
accounting
standards,
modif led by
the
statement
recommended
Practice
f or
Accounting
and Reporting
issued by the
Charity
Cotnmissioners for England and Wales (revised June 20081 (the SORPI
The accounts
have been drawn up in accordance with the provisions of the Charities (Accounts
and Reports) Regulations 2008 and the Companies Act 2006 and include the results
of the charity's operations which are described in the Trustees, Report, all of
which are continuing.
Accountin
Co
These accounts have been prepared under the historical cost Convention and in
accordance with the Financial Reporting Standards for Smaller Entities lef fective
April 20081
ve
Incomin
Incoming resources represents the total amount receivable by the eoThpany in the
form 0£ rents, local council funding and other generated funds.
Resou
Re
ource
Ex
ended
All expenditure is accounted for on an accruals basis and has been classi£ied
under headLngs that aggregate all the cost relating to the Charity's ]nain
activities.
Resources expended include attributable VAT which cannot be recovered.
Fixe
and D
reciation
All tangible fixed assets are stated at cost less depreciation. Depreciation has
been provided at the £ollowing rate in order to write off the assets (less their
residual value) over their estimated useful economic lives.
Of f ice equipment
20% reducing balance basis
nd Aeco
The charity maintains a general unrestricted fund which represents funds which
are expendable at the discretion of the trustees in furtherance 0£ the objects of
the charity.
Restricted funds have been provided to the charity for particular purposes, and
it is the policy of the board of trustees to carefully Monitor the application of
those funds in accordanoe with the restrictions placed upon them.

PF,OPLE MATTER
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
Taxation
As a registered charityF the company is exempt from incorne and corporation tax to
the extent that the incollLe and gains are applicable to charitable purposes only.
va.lue Added Tax is not recoverable by the companyi and therefore included in the
relevant costs in the Statement of Financial Activities.
2 WINDING UP OR DISSOLUTION OF THE CHARITY
If upon winding up or dissolution of the charity there remain any assets, after
the satisfaction of all debts and liabilities, the assets represented by the
accurnulated fund shall be transferred to some other charitable body or bodies
having similar objects to the charity.
3 SURPLUS FOR THE FINANCIAL YEAR
This Is stated after crediting:
Revenue turnover f rom ordinary activities
527, 222
and after charging:
Depreciation of owned fixed assets
Independent exaThiner's f ees
348
1,335
4 STAFf COSTS AND EMOLUMENTS
Gross salaries
448,118
There were no fees or other remuneration pald to the trustees.
There were no employees with emoluments in excess of £60,000 per annum.
5 TANGIBLE FIXED ASSETS
At 01 Aprll 2023
Addltions in year
At 31 March 2024
9,118
9, 118
reciation
At 01 April 2023
Charged in year
At 31 March 2024
7,376
348
7, 724
Ne
value
At 31 March 2024
1,394

FCOPLE MATTER
Iw
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
6 DEBTORS
Trade debtors
12,268
7 CR&DITORS: amounts falling due within one year
Trade creditors
13, 057
14,445
Accruals
8 MOVEMENT IN FUNDS
alance N t moveme
funds
At 31 Mar
202
rwar
d fun
General f und
83,841
1260,5941
1176,7531
est
53, 053
136 894
221,259
39 335) £
274,312
-io-

PEOPLF, MATTER
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
9 RESOURCES EXPENDED
Cost of hari
able activities
Total
Costs of activities in furtherance
Room Flire
Volunteers expenses
Sub-Group expenses
Training
Travel expenses
f the charit
ectives
436
2,826
725
4,542
co
Gross wages and national insurance
448,118
448,118
remises c
Rent
27,625
626
1, 354
4,720
319
34,644
Rates
Light and heat
Repairs and renewals
Cleaning
General
Insurance
Telephone
stationery and printing
Advertising
Bank charges
Sundry expenses
3, 158
4,576
10, 615
960
121
L8,813
38,243
ofessional fees in
charitable activi
CRB checks and recruitment expenses
1,270
1, 270
526,817
overnan
costs
Total
Costs tha
dir
Independent examiner, s f ees
Professional and legal fees
ana
eJnent f unct i
inherent in
eneratin
f und
1,335
15, 960
17,295
17, 295
-li-

PEOPLE MATTER
Iw
LIMITED
A COMPANY LIMITED BY GUARANT&E
SCHEDUL£ TO THE STATEMENT OF FINANCLAL ACTIVITI&S
for th
ear ended 31 March 2024
Unrestricted
Funds
Restricted
Funds
Total
INCOMING RESOURCES
mi.n
sources from charit ble actLVit"
User Led Organisation
Independant Living Centre
Personal Assistant recruitment
Parents Voice
Autism Jnclusion matter
Learning Disability Support Centre Income
Information 1st Aid
Oliver McGowan
other
82, 975
177
82,9B4
177
276, 074
35,098
68,927
47,215
6, 000
1,623
9, 124
527, 222
527, 222
276, 074
35, 098
68,927
47,211
6, 000
744
879
9, 124
286, 090
286, 090
241,132
241,132
TOTAL INCOMING RESOURCES
RESOURCES EXPENDED
Cost of c
ritable activ
ts of acti
Ltie8
User Led Organisation
Independant Living Centre
Personal Assistant recruitment
Parents Voice
21utism Inclusion rnatter
Learning Disabilit y Support Centre Income
Information 1st Aid
Oliver FqcGowan
other
f th
hari
ective
95,341
614
95, 955
317, 633
41,222
58, 932
24,771
8,082
131
180
546, 336
317, 633
41,222
78,169
24,793
8,082
131
180
566, 209
19,237
22
19, 873
drninistrati
Depreciation of fixed assets
ense
348
348
348
348
TOTAL RESOURCES EXPENDED
546, 684
19, 873
566, 557
NET MOVEMENT IN FUNDS
(260 5941 £
221 259 £
39 3351
£CONCILI
TION OF FUNDS
TOTAL FUNDS CARRIED FORWARD
176, 753
274, 312
97,559
-12-

Company number: 07805451
Charity number: 1150937
EOPLE MATTER
Iw
PANY LIMITED BY GUARANTEE
co
ACCOUNT
FOR THE YEAR
NDED 31 14A

PEOPLE bqATTER
Iw
A COMPANY LIMITED BY GUARANTEE
ACCOUblTS
for the
r ended 31 March 2024
CONTENTS
PAGE
Legal and Administrative Inforrnation
Directors Repott
Independent Exarniners, Report
Staternent of Financial Activities
Balance Sheet
Notes to the Accounts
8 to 11
Schedule to the Statement of Financial Activities
12

PEOPLE MATTER
Iw
A COMPANY LIMITED BY GUAIL4NTEE
LEGAL 21ND AOMINI
TRATIVE INFORMA
ION
f or the
ear en
d 31 March 2024
Directors/Trustees
S R Gray
J H Lambert
J D Roberts Iresigned 16/02120241
J I Phillips
I D Burkett
J W Mitchell
The Registered Of f ice:
Independant Living Centre
and 2 Bernard Way
Riverway
Isle of Wight
P030 SYL
Compar)y Number:
07805451
Charity Number:
1150937
Independent Examiner..
A H Cross & Co LiTrited
Chartered Certif led Accountants
16 Quay Street
Newport
Isle of Wight
P030 5BG
Bankers:
Lloyds Bank plc
22 St Thomas Square
Newport
Isle of Wight
P030 ISQ

PEOPLE MIiTTER
Iw
A COMPANY LIMITED BY GUARANTEE
DIRECTORS I REFORT
The directors present their report and the accounts for the period ended 31 March
2024.
The accounts have been prepared in accordance with the accounting policies set out
in the notes to the accounts and comply with applicable law and the requirernents of
the Statement of Recommended Practice,
"Accounting and Reporting by Charities"
ISORP 2005) issued by the Charity Cornmission for England and klales Irevised in June
20081 and are in accordance with the Financial Reporting Standard for Smaller
Kntities lef fective April 20081
ure Governance and Mana
The company was incorporated as a company limited by guarantee on 11 October 2011
and is registered with the Charity Commission number 1150937.
efften
The appointment of trustees is carried out by method of election by the trustees of
the company.
ect
vitie
ects
The objects of the cornpany shall be to give relief to those in need by reason of,
In particular but not exclusivelyi the elderly and those with physical mental
disability or developmental impairment,. in particular by enhanclng the everyday
lives of beneficiaries and their carers, on the Isle of Wight by any rneans,
including:
il delivering a range of high quality Ipersonalisedl services, projects and
programmes which can facilitate independent livingi health and well-being by
inforr(Lation and sign posting to all the available organisations which offer help
and support
ill working in partnership with a range of stakeholders
iiil actively involvlng and engaging with beneficiaries and their carers
iv) building collectlve approaches to strengthening a strong representative
user voice
vl shaping and influencing strategyi policy and practice of existing
legislation and raising awareness of disability issues by delivering disability
Èquality training and assisting organisations to meet their obligations under
the disability equality act 2010 and subsequent related legislation.

PEOPLE MATTBR
Iw
A COE¥lPANY LIMITED BY GUAiIANTEE
DIRECTORS, REPORT
for the
ended 31 March 2024
Activities
People Matter IW is a User Led Organisation with a strong ethos of partnership
working. We define ourselves as supporting any adult with support needs and the
carers who support them.
We are a ttlembership organisation and develop, facilitate and support other user led
Groups.
People Matter ITr1 have rnultiple projects working in partnership with others, this
includes employing Personal Assistants IPARESI where clients needing support choose
their own PA. A Learning Disability Support Centre. providing learning experiences
for people with a learning Disability. AutisM Inclusion Matters IAIMI providing
support f or people
awaiting diagnosis
or
diagnosed to
enable
them to
have
information to support them. We also provide information and Advice on a large
variety
of
support
services
Islandwide
f or
people
needing these
services.
eview
The financial statements are set out on pages 6 to 10 and show the state of th8
company's finances at 31 March 2024. The Statement of Financial Activities show
a net surplus for the year of £97, 559.00

PE
PLE MATTER
Iw
A COE4PANY LIMITED BY GUARANTEE
STATEtvJENT OF DIRECTORS, RESPONSIBILITIES
for the
ear ended 31 March 2024
The Charities Act and the Companies Act require the board of trustees to prepare
financial statements for each financial year which give a true and fair view of the
state of affairs of the charity as at the end of the financial year and of the
surplus or deficit of the charity. In preparing those financial statements the
board is required to:
select suitable accounting policies and then apply them consistently.
make judgements and estirnates that are reasonable and prudent.
prepare the financial statements on a going concern basis unless it is
inappropriate to presume that the charity will continue in business,. and
state whether applicable accounting standards and statements of recommended
practice have been followed, subject to any material departure disclosed and
explained in the f inancial statements.
The trustees are also responsible for maintaining adequate accounting records which
disclose with reasonable accuracy at any time the financial P03Ltion of the charity
and which are sufficient to show and explain the charity's transactions and enable
them to ensure that the financial staternents comply with the Companies Act 2006 and
comply with regulations under the Charities Act. They are also responsible for
safeguarding the assets of the charity and hence for taking reasonable steps for
the prevention and detection of fraud and other irregularities.
The trustees are also responsible for the contents of the Trustees, Report, and the
responsibillty of the Independent Examiner in relation to the Trustees, Report is
limited to examining the report and ensuringi on the face of the report, there are
no inconsistencies with the figures disclosed in the financial statements.
re
account
These accounts have been prepared In accordance with the provisions appllcable to
Cotnpanies subject to the small companies regime.
On behalf of the Directors
Date

PEOPLE MATTER
Iw
A COEQPANY LIMITED BY GUARANTEE
INDEPENDENT EXAMINERS REPORT
for
ear ended 31 March 2024
We report on the accounts of the company for the year ended 31 March 2024 which are
set out on pages 6 to 10.
Res
ective Res
onsibilitL
ustees and examiner
The trustees (who are also directors of the company for the purposes of con)pany lawl
are responsible for the preparation of the accounts. The trustees consider that an
audit 18 not required for this year under section 144111 of the Charities Act 2011
(the 2011 Act)
and that an independent exatnination is needed.
Having satisfied ourselves that the charity is not subject to an audit under company
law and is eligible for independent exarnination, it is our responsibility to:
examine the accounts under section 145 of the 2011 Act..
to follow the procedures laid down by the General Dlrections given by the Charity
Commissioners under sectlon 145151 Ibl of the 2011 Act,. and
to state whether particular n￿tterS have come to our attention.
Basis of Inde
Our exaininaLion was carrled out in accordance with the General Directions given by
the Charity Commission. An examination includes a review of the accounting records
kept by the charity and a comparison ot the accounts with those records. It also
include5 consideration of any unusual items or disclosures in the accounts, and
seeking explanations
f rorn you as
trustees
concerning
any such rnatters.
The
procedures undertaken do not provide all the evidence that would be required in an
audit and consequently no opinion is glven as to whether the accounts present a
'true and fair view,
and the report is limited to those matters set in the
statement below.
en
nde
ExarrLiner' s Sta
In connection with our exatTrination, no matter has come to our attention:
111 which gives us reasonable cause to believe that in any material respect the
requirements:
to keep accounting records in accordance with section 386 of the Cornpanies Act
2006,. and
to prepare accounts which accord with accounting records, cornply with the
accounting requirernents of section 396 of the Companies Act 2006 and with the
methods and principles of the Statement of Recommended Practice: Accounting and
Reporting by Charities
have not been met," or
121 to which, in our opinion, attention should be drawn in order to enable a proper
understanding of the accounts to be reached.
A H Cross & Co limited
Chartered Certif led Accountants
16 Quay Street
Newport
Isle of Wight
P030 5BG
Date

PEOPLE LKSATTER
Iw
A COMPANY LIMITED BY GUARANTEE
ST
TBMENT OF FIIJANCIAL ACTIVITIES
for the
ear ended 31 March 2024
Unrestricted
Funds
Restricted
Funds
Total
INCOMING RESOURCES
Incoming resources frotn charitable activities
286, 090
241, 132
527, 222
Investment income
Total incoming resources
286, 090
241, 132
527, 222
COSIS OF GENEPATING FUNDS
Cost of charitable activities
546, 684
19,873
566, 557
Yotal resources expended
546,684
19, 873
566, 557
Net incoming resources
1260, 5941
221, 259
139,3351
Gross transf ers between Eunds
Other recognlsed gains/los3es
Net movement in funds
1260, 5941
221, 259
139,3351
Total funds brought forward
83,841
53, 053
136, 894
Total funds carried forward
176 753
274, 312
All activities derive f rom continuing operations.

PEOPL& MATTER
A COMPANY LIMITED BY GUARANTEE
BALANCE SHEET
at 31 March 2024
Notes
At 31 March
2024
FIXED ASSETS
Tangible assets
1, 394
CURRENT ASSETS
Sundry debtors
Cash at bank and in hand
12, 268
111,399
123, 667
CREDITORS:
Amounts falling due within one year
27,502
NET CURRENT ASSETS
96,165
NET ASSETS
THE FUNDS OF THE CHARITY
Restricted funds
Unrestrlcted fur)ds
274, 312
1176, 7531
97,559
The directors are satisfied that the Company is entitled to exemption from the
requirement to obtain an audit under section 477 of the Companies Act 2006 and that
members have not required the company to obtain an audit in accordance with section
476 of the Act. However, in accordance with section 145 of the Charities Act 2011,
the accounts have been examined by an Independent Examiner whose report appears on
page 5.
The directors acknowledge their responsibilitles f or cornplying with the requirement
of the Companies Act 2006 with respect to accounting records and the preparation of
accounts.
The accounts have been prepared in accordance with the provisions in Part 15 of the
Companies Act 2006 applicable to companies subject to the small cornpanies regime and
in accordance with the Financial Reporting Standard for Smaller Entities (effective
April 20081
Director
Date

PEOPLE l¥lATTER
Iw
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
f Dr the
r end d 31 March 2024
I ACCOUNTING POLICIES
Basis of Pre
ion
The financial statements have been prepared in accordance with the Financial
Reporting Standard for Smaller Entities IFRSSEI effective April 2008,
and all
other
applicable
accounting
standards,
modif led by
the
statement
recommended
Practice
f or
Accounting
and Reporting
issued by the
Charity
Cotnmissioners for England and Wales (revised June 20081 (the SORPI
The accounts
have been drawn up in accordance with the provisions of the Charities (Accounts
and Reports) Regulations 2008 and the Companies Act 2006 and include the results
of the charity's operations which are described in the Trustees, Report, all of
which are continuing.
Accountin
Co
These accounts have been prepared under the historical cost Convention and in
accordance with the Financial Reporting Standards for Smaller Entities lef fective
April 20081
ve
Incomin
Incoming resources represents the total amount receivable by the eoThpany in the
form 0£ rents, local council funding and other generated funds.
Resou
Re
ource
Ex
ended
All expenditure is accounted for on an accruals basis and has been classi£ied
under headLngs that aggregate all the cost relating to the Charity's ]nain
activities.
Resources expended include attributable VAT which cannot be recovered.
Fixe
and D
reciation
All tangible fixed assets are stated at cost less depreciation. Depreciation has
been provided at the £ollowing rate in order to write off the assets (less their
residual value) over their estimated useful economic lives.
Of f ice equipment
20% reducing balance basis
nd Aeco
The charity maintains a general unrestricted fund which represents funds which
are expendable at the discretion of the trustees in furtherance 0£ the objects of
the charity.
Restricted funds have been provided to the charity for particular purposes, and
it is the policy of the board of trustees to carefully Monitor the application of
those funds in accordanoe with the restrictions placed upon them.

PF,OPLE MATTER
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
Taxation
As a registered charityF the company is exempt from incorne and corporation tax to
the extent that the incollLe and gains are applicable to charitable purposes only.
va.lue Added Tax is not recoverable by the companyi and therefore included in the
relevant costs in the Statement of Financial Activities.
2 WINDING UP OR DISSOLUTION OF THE CHARITY
If upon winding up or dissolution of the charity there remain any assets, after
the satisfaction of all debts and liabilities, the assets represented by the
accurnulated fund shall be transferred to some other charitable body or bodies
having similar objects to the charity.
3 SURPLUS FOR THE FINANCIAL YEAR
This Is stated after crediting:
Revenue turnover f rom ordinary activities
527, 222
and after charging:
Depreciation of owned fixed assets
Independent exaThiner's f ees
348
1,335
4 STAFf COSTS AND EMOLUMENTS
Gross salaries
448,118
There were no fees or other remuneration pald to the trustees.
There were no employees with emoluments in excess of £60,000 per annum.
5 TANGIBLE FIXED ASSETS
At 01 Aprll 2023
Addltions in year
At 31 March 2024
9,118
9, 118
reciation
At 01 April 2023
Charged in year
At 31 March 2024
7,376
348
7, 724
Ne
value
At 31 March 2024
1,394

FCOPLE MATTER
Iw
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
6 DEBTORS
Trade debtors
12,268
7 CR&DITORS: amounts falling due within one year
Trade creditors
13, 057
14,445
Accruals
8 MOVEMENT IN FUNDS
alance N t moveme
funds
At 31 Mar
202
rwar
d fun
General f und
83,841
1260,5941
1176,7531
est
53, 053
136 894
221,259
39 335) £
274,312
-io-

PEOPLF, MATTER
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE ACCOUNTS
for the
ear ended 31 March 2024
9 RESOURCES EXPENDED
Cost of hari
able activities
Total
Costs of activities in furtherance
Room Flire
Volunteers expenses
Sub-Group expenses
Training
Travel expenses
f the charit
ectives
436
2,826
725
4,542
co
Gross wages and national insurance
448,118
448,118
remises c
Rent
27,625
626
1, 354
4,720
319
34,644
Rates
Light and heat
Repairs and renewals
Cleaning
General
Insurance
Telephone
stationery and printing
Advertising
Bank charges
Sundry expenses
3, 158
4,576
10, 615
960
121
L8,813
38,243
ofessional fees in
charitable activi
CRB checks and recruitment expenses
1,270
1, 270
526,817
overnan
costs
Total
Costs tha
dir
Independent examiner, s f ees
Professional and legal fees
ana
eJnent f unct i
inherent in
eneratin
f und
1,335
15, 960
17,295
17, 295
-li-

PEOPLE MATTER
Iw
LIMITED
A COMPANY LIMITED BY GUARANT&E
SCHEDUL£ TO THE STATEMENT OF FINANCLAL ACTIVITI&S
for th
ear ended 31 March 2024
Unrestricted
Funds
Restricted
Funds
Total
INCOMING RESOURCES
mi.n
sources from charit ble actLVit"
User Led Organisation
Independant Living Centre
Personal Assistant recruitment
Parents Voice
Autism Jnclusion matter
Learning Disability Support Centre Income
Information 1st Aid
Oliver McGowan
other
82, 975
177
82,9B4
177
276, 074
35,098
68,927
47,215
6, 000
1,623
9, 124
527, 222
527, 222
276, 074
35, 098
68,927
47,211
6, 000
744
879
9, 124
286, 090
286, 090
241,132
241,132
TOTAL INCOMING RESOURCES
RESOURCES EXPENDED
Cost of c
ritable activ
ts of acti
Ltie8
User Led Organisation
Independant Living Centre
Personal Assistant recruitment
Parents Voice
21utism Inclusion rnatter
Learning Disabilit y Support Centre Income
Information 1st Aid
Oliver FqcGowan
other
f th
hari
ective
95,341
614
95, 955
317, 633
41,222
58, 932
24,771
8,082
131
180
546, 336
317, 633
41,222
78,169
24,793
8,082
131
180
566, 209
19,237
22
19, 873
drninistrati
Depreciation of fixed assets
ense
348
348
348
348
TOTAL RESOURCES EXPENDED
546, 684
19, 873
566, 557
NET MOVEMENT IN FUNDS
(260 5941 £
221 259 £
39 3351
£CONCILI
TION OF FUNDS
TOTAL FUNDS CARRIED FORWARD
176, 753
274, 312
97,559
-12-