OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2022-03-31-accounts

1 April 2021 – 31 March 2022

Re-engage Ltd

Re-engage Ltd | Annual Report and Accounts 2021-2022

1

Table of contents

Table of contents
Reference and administrative information 2
Message from our Chair and CEO 3
Strategic review: a year at Re-engage 5
Re-engage in numbers 10
Report of the Trustees 14
Auditor's report 19
Statement of fnancial activities 22
Balance sheet 23
Statement of cash fows 24
Notes to the accounts 26

2 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 3

Reference and

administrative information

Charity name

Re-engage Ltd

Charity registration numbers

1146149 (England and Wales) SC039377 (Scotland)

Company registration number 07869142

Principal office

7 Bell Yard, London, WC2A 2JR

Phone: 020 7240 0630

Email: info@reengage.org.uk

Website: www.reengage.org.uk

President

The Lady Jasmine Cavendish

Trustees

Jonathan Upton (Chair) Alan Stewart Gilfillan OBE (Vice Chair) Sue Scholes (Hon Treasurer) Christian Grobel Philip Kelvin (resigned 28 April 2022) Jonathan Waite KC John de Trafford (resigned 22 July 2021) Sally Fowler Davis Victoria Galvis Zapata (appointed 22 July 2021) Shamshah Lalji

Key management personnel

Meryl Davies Chief Executive Officer Kitty Blackwell Director of Fundraising & Communications Sam Demetriou Head of Finance

Auditor

Cooper Parry Group Limited Cubo Birmingham Office 401, 4th Floor Two Chamberlain Square Birmingham B3 3AX

Banker

Coutts and Co 440 Strand, London WC2R 0QS

Message from our Chair and CEO

8,300 older people and 11,000 volunteers have connected this year through the work of Re-engage. There is a devastating amount of loneliness felt by older people in the UK so these connections have a significant impact. Volunteer-led, community-based activities can be high impact and low cost and we’re determined to grow at scale to help meet the need.

We want to find new ways to reach socially isolated older people for whom loneliness has become a way of life. Rainbow call companions, the LGBT+ telephone befriending service we launched this year, is supporting older people who are finding it a powerfully important new part of their lives. Our tea party groups remain the core of our work, but we also launched activity groups – social groups with gentle exercise – in 2020. These have grown across Wales and West Yorkshire.

Lockdowns meant that a lot of people experienced profound loneliness for the first time. Meanwhile, already lonely people have got even lonelier over that last two years. Many vulnerable people are still afraid to go out so getting our tea party numbers back to where they were remains challenging for our volunteers.

Helping isolated older people find friendships in their community has a powerful impact: 88% of older people rate our services as good or excellent. But the older people themselves are having a huge impact on other people: other older people value the friendships they find through our groups with volunteers and with other older people. And our volunteers are letting us know that their roles with us are helping them to understand ageing better.

The Trustees have appointed Jonathan Upton as chair of the board replacing Christian Grobel. As chair, Christian oversaw a significant transition of the charity including three successful mergers, a rebrand and name change, the diversification of our activities, and a move towards a digital first approach.

Our ambition to scale has centred around the development of a new relationship management system which we have called OPUS (Older People and Us). We launched the system at the start of the year and it has been instrumental in improving efficiency and communications and reducing costs. With the closure of our London office, our team is even more regionally diverse. This is also reflected at trustee level with board members based in Edinburgh, Sheffield, Manchester, Birmingham, and London.

It is a pleasure for us both to be leading a committed board and a strong team. This report captures just some of the inspirational work that has taken place this year and tells the story of Re-engage through the voices of the people who matter most: the older people and volunteers.

Jonathan Upton Chair, Board of Trustees

Meryl Davies CEO

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142 www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Re-engage Ltd | Annual Report and Accounts 2021-2022 5

Re-engage Ltd | Annual Report and Accounts 2021-2022

Strategic review

A year at Re-engage

When we launched our three-year REACH strategy in 2020, the world was an uncertain place and none of us knew quite what lay ahead. As we emerged from the pandemic, the goals we had set ourselves continued to provide us with a framework within which to flex, thrive, and reach more older people in need.

In 2021-22, and with COVID-19 still a destabilising factor in people’s lives, we have continued to support the reemergence of hundreds of social groups across the UK that, for many years, have provided isolated older people with a vital connection to their community. Not only did our groups lose both older people and volunteers during the pandemic, many older people were left afraid to leave their homes after months of isolation and little contact with the outside world.

I loved the tea parties from the start. I was filled with amazement that anyone would do that; open their home to a group of strangers and be so inviting.

Tea party guest

Taking a comprehensive approach to rebuilding our tea party groups, we knew that both referrers and volunteers needed to be able to quickly find information about their local tea party group. Our new online map shows where we have vacancies for new guests, as well as where we have volunteer roles available.

Our digital first approach gives us a better understanding of our volunteers and their needs. We have directly consulted with volunteers about how we can better involve, empower, and support them in their roles. Following the consultation, we are focussing on improving communications and creating more volunteer training resources. We now include a spotlight on training and volunteer resources in our monthly volunteer newsletter, Re-engage Matters.

Throughout the second year of our REACH strategy, we have sustained and grown our call companions service, which provides older people with an opportunity to be heard and build strong relationships with their volunteer callers during an unprecedented time of loneliness. We know the calls make a real and lasting difference and are often told about the difference that these regular calls continue to make.

It's hard to get about where I live; I can't walk to the estuary on my own and I miss the sea terribly. I am left now with only one dear lady to keep me here, my nextdoor neighbour. Other than that, there's nobody who bothers about me. I'm alone very suddenly and viciously, so gold star to whoever came up with call companions.

Amplifying the voices of older people

Receiving feedback from people who use our services allows us to put their views at the heart of how and why we develop new services.

In 2021 we introduced the Re-engage Advisory Group, made up of older people who either attend our social groups or receive a regular phone call from a call companion volunteer. This ensures we continue to provide services that meet the many and varied needs of older people.

One of the ways we can reach more older people is to work in partnership with other charities. We were delighted when on 1 January 2022, Age Concern Crosby became part of Re-engage. We have continued their valuable work with the provision of weekly lunch clubs and monthly film showings as part of flicks and friends. These new services will grow alongside established Re-engage social groups and call companions in the Merseyside area.

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

6 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 7

Their feedback and ideas about our work and services have a significant influence on our planning and development. For example, the group’s experiences of joining call companions helped us to speed up how we match older people with volunteers, reducing waiting times for telephone befriending.

The group has also helped us to review our communications, providing us with feedback on Time Together, our magazine for those who use our services. Time Together continues to be an important vehicle to gather the views of even more of the older people we support. A short questionnaire, Meryl’s Memo, is included in every edition of Time Together and last year we received 692 thought-provoking and helpful responses.

Through the advisory group, we’ve also gained insight into the impact of our tea parties and the benefits of the intergenerational relationships that are formed through these monthly social gatherings.

How very nice it's been to go to tea parties. You feel a real sense of excitement to see everyone again, it's a lovely atmosphere. We so enjoy the youngsters, the babies of the volunteers. They say they like hearing about our lives, but we like hearing about

theirs too.

In July 2021 we launched a research project to hear about the types of social activity groups and services that older lesbian, gay, bi-sexual, and transgender, or minority sexual orientation or gender identity (LGBT+) people would like to take part in. Our research told us that there was a real desire and need for groups and services that build social connections and help to alleviate feelings of loneliness and social isolation for older people who identify as LGBT+. Eight months later, we launched rainbow call companions; a free telephone befriending service specifically for LGBT+ people aged over 75 who would like to speak to someone who’s also LGBT+.

Those of my generation are standing on the shoulders of the LGBT+ community who went before. In many cases they will have endured difficult lives so any opportunity we have now to help them has to be grabbed.

Measuring our impact

Timely and accurate monitoring and evaluation of our services helps us understand and accurately demonstrate the impact of our work.

It tells us how far we are achieving our goals and what we need to do to improve. Importantly, it also generates the evidence we need to gain funding to develop new and existing services.

In 2021–22, we reviewed our existing monitoring and evaluation activities and developed a new framework, enabling us to build a robust evidence base and deliver comprehensive, proportionate, good quality monitoring and evaluation that is used consistently across Re-engage.

Our objective was to better understand the needs of older people experiencing loneliness and social isolation. First and foremost, this meant listening to what they had to say. It also meant creating tools and methods to improve the way in which we gather and analyse data to measure our impact. Finally, we had to improve our communication with both internal and external stakeholders and develop a learning culture that empowers volunteers and staff to place impact and evaluation at the heart of all our services.

Amongst our achievements this year, we:

Expanding our activity groups

In April 2021, as Covid restrictions began to ease, we introduced our first in-person activity groups in Wales, launching nine new groups over the course of the year.

These included ethnic minority and Welsh language groups, helping us to reach a diverse community of lonely and isolated older people.

As our groups have grown, we have employed a new engagement officer in South Wales. At the same time, through our partnership with Dragons Rugby in South Wales, and our informal partnerships with Age Alive, Home Instead Cardiff and Menter Caerdydd we have been able to introduce our activity groups to growing numbers of older people.

It’s so nice to be meeting in-person again. Although I love attending groups on Zoom, you can’t beat meeting people face to face.

Jessie aged 85, attended our chair yoga sessions having enjoyed our online groups.

By calling me today, you’ve brightened up my day. The thought of being able to go to something has lifted my spirits. Not even this bad weather can get me down now. I look forward to attending your groups and I’m so happy something like this exists.

Joyce aged 91, attends an activity group in South Wales

With an ever-increasing demand for online classes, we took the decision to introduce new online groups to support those living in rural areas, as well as those who are unable to attend face to face classes.

Our activity classes are successful thanks to the dedication of our activity group volunteers and this year we have introduced new online volunteer training modules to support them in their roles.

Thanks to our ability to measure the impact of these groups, we were confident about introducing online groups in West Yorkshire. We started by introducing tai chi and chair yoga classes and have introduced face to face groups over the summer of 2022.

Going forward, we will continue to raise funds so that we can introduce groups in other areas.

Rainbow call companion volunteer

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

8 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 9

Theory of change

In April last year we began developing our new theory of change. This important piece of work helps us communicate to all stakeholders our purpose and how we work towards it.

It explains how our activities and services will lead to short, medium, and long-term outcomes and achieve the impact we intend. It uses a robust monitoring and evaluation framework to guide our decision-making and future planning.

We spent two months reviewing best practice, consulting broadly to articulate our purpose, and understanding how and by whom the theory would be used. Amongst other things, our situational analysis told us that there are increasing levels of loneliness and social isolation amongst the ‘oldest old’, those aged 75+, in the UK. This has been exacerbated by the COVID-19 pandemic and other contributory factors. Chronic loneliness has been linked to poor physical health, mental health, and poor personal well-being. Importantly, there is

evidence to suggest that people who experience regular, meaningful social contact are less likely to become lonely.

With the building blocks in place, we gathered evidence of the needs of older people using our services and an analysis of our impact. We consulted with key stakeholders, focusing on the all-important question, ‘what is the impact of Re-engage services?’. We conducted in-depth telephone interviews with members of the Re-engage advisory group and volunteers, as well as a staff questionnaire.

Working with an external consultant, we delivered a series of workshops involving staff from across the organisation to develop our first version of the theory. We developed our core outcomes and pathways for change and agreed the activities that support change.

External stakeholders and a key funder reviewed and commented on our theory, taking us to a point where we were ready to create our final diagram outlining the core outcomes of our activities for older people, volunteers and Re-engage.

STRATEGIC GOALS

REDUCE loneliness and social isolation AMPLIFY the voices of older people amongst the UK’s ‘oldest old’ CHALLENGE ageism EMPOWER our volunteers and staff, and be a first-class volunteer-involving HARNESS technology to deliver the best organisation and a great place to work possible communications, volunteer and staff experience, and impact measurement

Our VISION is a world where no one is ever too old to make friends and enjoy social interaction Our MISSION is to work within communities to end social isolation and loneliness in older people

Assumptions

Building social connections reduces loneliness and social isolation for older people and all older people experience similar outcomes.

There is an increasing number of older people experiencing loneliness and social isolation and by listening to older people, we can understand the life experiences, needs and wants of diverse older people.

The older people who engage in our services are those we aim to reach.

ACTIVITIES and staff communications approach

SHORT TERM OUTCOMES

INTERMEDIATE OUTCOMES

----- Start of picture text -----
Older people experience Older people experience Older people experience
reduced feelings of loneliness improved well-being and no a sustained reduction in
and social isolation and begin longer feel socially isolated loneliness and social
to develop connections isolation
Older people develop
companionship Older people are treated
Older people and volunteers build intergenerational relationships Volunteers have a good … as equals …
understanding of ageism Re-engage experiences
sustainable growth and
Volunteers develop an Volunteers experience reaches more older people
increased understanding of improved well-being
challenges experienced by …
----- End of picture text -----

Enablers

Older people feel able to talk about loneliness and social isolation and want our services.

Our services rely on motivated volunteers who want to make a difference and gain new skills; who complete their training, retain and use knowledge, respond to our communications, can access and use technology, and will take on dual roles.

Success depends on having a strong, trustworthy brand that builds effective external relationships. We need generous funders who wish to give money to reduce loneliness in older people and effective referral partners who refer appropriate people into the services.

SERVICES

----- Start of picture text -----
Outcomes for older people
Outcomes for volunteers
Outcomes for Re-engage
Outcomes for volunteers and
older people
----- End of picture text -----

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage in numbers

Impact on loneliness

of tea party guests have made friends with others their age 8,300 older people took part in our services over the year

say joining Re-engage has % given them 87 something to look forward to

of guests say joining % Re-engage has had a positive 85 impact on their life

say as a result % of Re-engage 73 they feel happier

say they feel % less lonely as a result of 70 Re-engage

Volunteers

number of volunteer lives touched, almost

% 11,000 88

of our guests rate Re-engage services as good or excellent

feel like they are making a difference to somebody as a result of volunteering with Re-engage

feel like they are giving back as a result of volunteering with Re-engage

have increased awarenes of loneliness and social isolation and become more aware of the issues facing older people

report making friends with older people

of volunteers say that joining Re-engage has had a positive impact on their life

12 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 13

Case studies

Maureen and Sheila

100 years of volunteering

Before finally retiring last year, together Maureen and Sheila volunteered for Re-engage for a total of 100 years.

Did you learn anything from volunteering for Re-engage?

Maureen: “My husband died in 2020 and I quickly realised what living alone is like. I am lucky and can still go out independently and ride my bike. Many of our guests could not go out alone, which is why the monthly teas were so important and a real treat.”

They coordinated a tea party group in Oxford and have many happy memories of tea parties dating back to the early eighties. Here they tell us about their experiences of volunteering.

Sheila: “Our guests had all lived through two world wars and we had so much to learn from them. I remember a guest telling me all about the ration book that she took to the Coop during the war. It’s a job to imagine life as it was. I also had my eyes opened to what loneliness was.”

What first drew you to volunteering for Re-engage?

Maureen: “The tea parties are such a simple idea and there’s so much kindness involved. I started out as a driver, and it felt such an easy way to help others. It had the added benefit of getting me out of the house occasionally.”

What sort of support would you like to see for older people who are alone in the future?

Sheila: “I was first introduced to Re-engage when I became a tea party host in London. I’ve always been interested in older people and hearing their life stories.”

Maureen: “I’d like to see even more opportunities for social connection. And I’d like to see more men involved in the tea parties. Sometimes it was difficult to get men to join our tea party group, but they got so much out of it when they did.”

Why were the tea parties important to you?

Sheila: “Most of the volunteers in our group were women, but I think men would enjoy volunteering too.”

Maureen: “Tea parties were always special occasions. Our guests would get dressed up and have their hair done – someone was coming to take them out to tea, and they felt valued and cared for.”

Sheila: “The hosts would pull out all the stops. They would bring out the best china and put on a real spread. The tea parties were such fun and I know our volunteers enjoyed them as much as the guests.”

We were all part of the group because we wanted to be – there was never any sense of duty.

Jane Bull

Online activity sessions in West Yorkshire

82-year-old Jane from Castleford in West Yorkshire is a remarkable woman.

She had a long career in nursing and occupational therapy, despite all the odds, eventually retiring at the age of 78 as a Passenger Transport Assistant for children with special needs. At the age of 60 she did an abseil from one of the tallest buildings in Leeds and at 80 she did a tandem parachute jump to raise money for Alzheimer’s UK. Her great grandson is determined that, when he turns 18, they’ll do a wing walk together.

She joined a Re-engage online activity group in West Yorkshire this year and is very grateful for the opportunity to take part in the weekly sessions.

They’re very gentle and they get me loosened up. I live on my own and so it can be hard to motivate myself. But the classes give me a reason to be active. I did T'ai chi many years ago and my father practiced yoga until the day he died. I’m always there, at the start of every class, logged on and ready to go.

“But having been a nurse for many years, I don’t take my body too seriously. None of us get out of here alive so everything else is smoke and mirrors. We don’t own anything on this planet – we’re just passing through and I’m just thankful for every day that I have on this earth.”

Gordon

Making time to make a difference

Gordon, 77, was a professional photographer for many years and has led a rich and varied life.

He has lived alone since his wife died. During the pandemic he was matched with call companion Gareth, who retired last September, and they found that they have more than a shared love of photography in common.

Gordon: I don’t think that Re-engage could have found a more perfect match for me.

“Gareth and I are both keen photographers. Many years ago, I was a graphic arts camera operator, as well as a professional photographer, and I’ve been able to offer Gareth advice as we’ve come to know each other.

He’s a very caring person and rings me every Tuesday.

Gareth and I get on really well together and we’ve discovered that we have more than our shared interests in common. He used to work nearby where I once lived.

Although I’m happy and I’m lucky enough to have a nice home, I do get lonely sometimes and my disability can make it difficult to get out and about. Gareth has become a true friend and I don’t think that Re-engage could have found a more perfect match for me”.

Gareth: Loneliness is so prevalent today that Re-engage felt like an obvious fit for me.

“My mantra is ‘Must do More’ and I have always felt it is important to give something back to others. Gordon and I never run out of things to talk about. I give him a word, or a concept, and off he goes! We always have a laugh too.

Unlike Gordon, I’ve never been a professional photographer, but photography is one of my hobbies and I specialise in photographs of butterflies and Commonwealth War Graves. We also share a love of cooking, steam railways and wine. Our conversations are so lively and there’s never a pause or an awkward moment.”

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

14 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 15

Report of the Trustees

Structure, governance and management

The charity is governed by its Memorandum and Articles of Association dated 2 December 2011 as amended by special resolution dated 18 March 2014. This was also amended at a General Meeting dated 19 April 2017. It was further amended by special resolution passed by the Trustees on 30 September 2019 at the time of the change of name. The charity is also registered as a charity in Scotland (charity number SC039377).

The Trustees of Re-engage are committed to strong governance and regularly review their responsibilities using the framework of the Charity Governance Code. The Trustees work closely with the executive to ensure that our organisational purpose is clear, and they work with integrity and effectiveness.

Recruitment and appointment of the Trustees

The management of the charity is supervised by the Trustees who have business, financial, legal, volunteering, and media expertise as well as expertise in working with older people. A Trustees’ skills matrix is updated at the start of each financial year and used as the basis from which to advertise for suitable individuals.

All Trustees give their time voluntarily and receive no benefits from the charity. Details of expenses reclaimed from the charity are set out in note 14 to the accounts and details of related party transactions are given in note 13.

Trustee induction and training

All Trustees receive an induction which consists of meetings with the Chair, Treasurer and the CEO covering:

Organisational structure

The Trustees meet quarterly and are responsible for setting the strategic direction and policies of the charity. The CEO manages the day-to-day running of the charity and implements its strategy and policies. The CEO reports to the Trustees through the Chair. Staff, who report to the CEO, are home-based across the UK.

In accordance with charity law, the names of the Trustees who served the charity during the year to the date of this report are set out on page 2, together with details of current key management personnel and professional advisors.

Pay and remuneration

Staff pay and remuneration is decided by the Treasurer and Chair in consultation with the CEO and approved by the Trustees. Inflation and benchmarking are considered when determining any pay awards and the remuneration of each role.

Statement of Trustees’ responsibilities

The Trustees (who are also directors for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and regulations.

Company law requires the Trustees to prepare financial statements for each financial year. Under that law, the Trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including Financial Reporting Standard 102 (FRS 102), ‘the Financial Reporting Standard in the UK and Republic of Ireland’.

Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.

In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company’s transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005 and the Charities Accounts (Scotland) Regulations 2006 (as amended).

They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislations in other jurisdictions.

Risk management

The Trustees maintain a risk register which is updated by the Senior Leadership Team and reviewed quarterly by the Finance, Audit and Risk Committee. A summary risk register is reviewed by the Board of Trustees at each meeting.

Mitigating actions are taken for any risks perceived to be increasing, be this for reasons of changes in the funding environment or regulatory / legal changes, or government policy.

The charity’s key risks relate to:

1. IT and data security:

2. Changes in funding climate:

3. Working remotely:

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

16 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 17

Public benefit

The Trustees of Re-engage are confident that the charity exists for the benefit of the public and has a significant impact on older people, volunteers, and wider social matters.

Our charitable purpose is to help older people find social connections and to encourage younger people to volunteer to be part of these connections. We regularly review the purpose of the charity and have done so with particular diligence while developing our new strategy which will be launched in 2023.

As Trustees we make decisions to ensure our charity’s purpose provides benefit, manage risks that might result from carrying out our purpose, ensure that those who benefit are consistent with our purpose, and make sure that any personal benefits are solely incidental.

We are therefore confident that in setting and reviewing our objectives and planning our activities, the Trustees have considered the Charity Commission's guidance on public benefit.

Financial review

The year ended with our accounts showing a surplus of £337,225 (2021: surplus £830,337).

Income decreased to £2,236,373 (2021: £2,658,905), reflecting an expected slowdown of emergency funding during the pandemic. However, ongoing strong support from both our existing and new funders, and assets received from welcoming Age Concern Crosby into Re-engage saw income exceed budget for the second year running.

Our expenditure in the year increased slightly to £1,899,148 (2020: £1,828,569). This reflects the spending of designated funds relating to the prior year restructure of the charity’s service delivery team to both mitigate the initial impact of Covid-19 and to future proof the remit. Additional designated resources were spent on improving the IT infrastructure and environment to facilitate an efficient and effective dispersed workforce, and to ultimately result in the ability to automate, scale and reach more beneficiaries. In December 2021, the lease on our London office came to an end and 2022 welcomed in a fully remote workforce.

Our restricted funds increased to £580,697 (2021: £494,318) with more funders choosing to support both our regional work and specific services such as activity groups.

The expenditure on activities within our local groups decreased again to £20,830 reflecting a slower return to ‘business as usual’ post pandemic.

Our unrestricted free reserves increased by £9,906 to £565,517 and we spent £231,329 of designated funds, which had been designated to spend on growing our flagship tea parties, diversifying our activities with older people and strengthening our service delivery team.

Supporters

We are enormously grateful to our many funders for their flexible support as we emerged from the pandemic.

Without the help of our statutory funders, trusts, corporate donors, and generous individuals we would not be able to continue our critical work. With the support of our largest funder, the People’s Postcode Lottery, we pursued our ambition to put older voices at the heart of our work, establishing the groundwork for our comprehensive monitoring, evaluation and learning framework to better understand the needs of older people experiencing loneliness and social isolation. Their support also helped us scale up our volunteer management model and further embed digital solutions to enhance our impact.

Our trusts fundraising continued to be particularly successful, and we were very grateful to receive a substantial amount of our trust funding as unrestricted income. Our corporate partners have continued to be immensely loyal, and we have built successful new relationships as well as receiving considerable funds from partners who have been supporting us for several years.

Fundraising

We raise funds across the range of community fundraising, individual donors, and partnerships with trusts, grant funders, and companies. We aim to build strong and transparent relationships with our supporters. It is only through their generosity that our work is possible.

We do not employ professional fundraising agencies and our activities are planned and delivered by our small fundraising team, led by our director of fundraising and communications. She is a full member of the Institute of Fundraising, and it is her responsibility to ensure that our fundraising work complies with the Fundraising Code of Practice which includes relevant legal requirements as well as the standards set by the Fundraising Regulator. We have not received any complaints about our fundraising practice, and we regularly review the Code to ensure that our fundraising continues to be legal, open, honest, and respectful.

Investments

Our policy is to invest in short and medium-term investments. We split our funds across several interest-bearing accounts.

We do not currently invest in the stock market however we are actively reviewing this and considering this in terms of a long term investment of reserves.

Reserves policy

Reserves are that part of our unrestricted funds that we are freely available to spend.

The Trustees have reviewed the reserves policy and have determined that in furtherance of the charity’s objectives, given the normal level of restricted funds held, the level of reserves (net of fixed assets) should be circa three months of total expenditure, to absorb any fluctuations in income and expenditure.

We designate funds where appropriate and have done so this year to further develop our diversification, to invest in our people, and to invest in our systems to allow the charity to scale. Reserves (general unrestricted funds net of fixed assets) at 31 March 2022 were £565,519 (2021: £565,216) and represent 3 months of total budgeted expenditure (net of designated spend) for 2022-2023.

Approved by the Trustees on 10 November 2022 and signed on their behalf by

Jonathan Upton

Chair, Board of Trustees Re-engage Ltd

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

18 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 19

Independent Auditor’s report to the Trustees and members of Re-engage Ltd

Opinion

We have audited the financial statements of Re-engage Ltd (“the charitable company”) for the year ended 31 March 2022 which comprise the statement of financial activities, the balance sheet, the cash flow statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the Trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the Trustees’ report, other than the financial statements and our auditor’s report thereon. The Trustees are responsible for the other information contained within the Trustees' report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

20 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 21

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustee’s report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006, and the Charities Accounts (Scotland) Regulations 2006 requires us to report to you if, in our opinion;

Responsibilities of Trustees

As explained more fully in the Statement of Trustees' responsibilities, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with regulation made under these Acts.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of noncompliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Our assessment focussed on key laws and regulations the charitable company has to comply with and areas of the financial statements we assessed as being more susceptible to misstatement. These key laws and regulations included but were not limited to compliance with the Companies Act 2006, Charities Act 2011, Charities and Trustee Investment (Scotland) Act 2005, Charities Accounts (Scotland) Regulations 2006, Charities (Protection and Social Investment) Act 2016, taxation legislation, data protection, anti-bribery and employment legislation.

We are not responsible for preventing irregularities. Our approach to detecting irregularities included, but was not limited to, the following:

Whilst considering how our audit work addressed the detection of irregularities, we also considered the likelihood of detection based on our approach. Irregularities arising from fraud are inherently more difficult to detect than those arising from error.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located at the Financial Reporting Council’s (“FRC’s”) website at: https://www.frc.org.uk/ auditorsresponsibilities . This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006, and to the charitable company’s trustees, as a body, in accordance with Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charitable company’s members and trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company, the charitable company’s members as a body and the charitable company’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Simon Atkins FCA Senior Statutory Auditor for and on behalf of:

COOPER PARRY GROUP LIMITED Chartered Accountants Statutory Auditors

Cubo Birmingham Office 401, 4th Floor Two Chamberlain Square Birmingham B3 3AX

10 November 2022

Date:

Cooper Parry Group Limited is eligible to act as an auditor in terms of section 1212 of the Companies Act 2006.

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

22 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 23

Statement of Financial Activities incorporating income and expenditure account for the year ended 31 March 2022

Unrestricted
Funds
General Designated Restricted Total Total
Funds Funds Funds Funds Funds
2022 2022 2022 2022 2021
£ £ £ £ £
Incoming Resources Notes
Donations and Legacies 2 1,260,990 - 839,023 2,100,013 1,853,047
Grant income 3 - - 135,839 135,839 805,088
Investments
Bank and Investment income 4 521 - - 521 770
Total incoming resources 1,261,511 - 974,862 2,236,373 2,658,905
Resources expended
Raising funds
Fundraising costs 238,178 - - 238,178 211,283
Charitable activities
Services 541,158 231,329 888,483 1,660,970 1,617,286
Total resources expended 5 779,336 231,329 888,483 1,899,148 1,828,569
Net income / (expenditure) 6 482,175 (231,329) 86,379 337,225 830,337
Transfers between funds 12 (426,527) 426,527 - - -
Net movement of funds in the year 55,648 195,198 86,379 337,225 830,337
Funds balances brought forward at 1 April 2021 565,216 672,000 494,318 1,731,534 901,198
Funds balances carried forward at 31 March 2022 620,864 867,198 580,697 2,068,759 1,731,534

All the above results were derived from continuing activities. The notes and information on pages 26 to 36 form part of these financial statements.

Balance Sheet as at 31 March 2022

2022 2022 2021 2021
£ £ £ £
Notes
Fixed Assets
Tangible assets 8 - 55,248 - 9,606
Current Assets
Debtors 9 204,896 - 209,208 -
Investments 98 - - -
Cash at bank and in hand 2,148,771 - 1,710,647 -
2,353,765 - 1,919,855 -
Current Liabilities
Creditors - amount falling due within one year 10 (340,254) - (197,927) -
Net current assets - 2,013,511 - 1,721,928
Net Assets - 2,068,759 - 1,731,534
Represented by
General Funds 12 - 620,864 - 565,216
Designated Funds 12 - 867,198 - 672,000
Restricted Funds 12 - 580,697 - 494,318
Total Funds - 2,068,759 - 1,731,534

These accounts were approved by the Trustees and authorised for issue on 10 November 2022 and signed on their behalf by:

Jonathan Upton

Chair, Board of Trustees Re-engage Ltd

Charity Registration numbers 1146149 (England and Wales) SC039377 (Scotland)

Company Registration number 07869142

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

24 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 25

Statement of cash flows for the year ended 31 March 2022

2022 2022 2021 2021
£ £ £ £
Cash fows from operating activities
Net cash provided by operating activities - 488,724 - 853,963
Cash fows from investing activities:
Dividends, interest and investments 521 - 770 -
Purchase of PPE (51,121) - (10,417) -
Net cash provided by investing activities - (50,600) - (9,647)
Change in cash/cash equivalents in the year - 438,124 - 844,316
Cash/cash equivalents at the beginning of the year - 1,710,647 - 866,331
Cash/cash equivalents at the end of the year - 2,148,771 1,710,647
Reconciliation of net income/(expenditure) to
net cash fow from operating activities
Net income / (expenditure) for the reporting period
(as per the Statement of Financial Activities) - 337,225 - 830,336
Adjustments for
Depreciation charges 11,083 - 811 -
Dividends, interests and investments (521) - (770) -
Donated assets in kind (5,702) - - -
Decrease in Debtors 4,312 - (73,065) -
Increase in Creditors 142,327 151,499 96,651 23,627
Net cash used in operating activities - 488,724 - 853,963
Analysis of cash and cash equivalents
Cash in hand - 1,837,771 - 1,700,647
Notice deposits (less than 3 months) - 311,000 - 10,000
Total cash and cash equivalents - 2,148,771 - 1,700,647
Analysis of changes in net cash At start of Cashfows At end of
year year
£ £ £
Cash 1,710,647 438,124 2,148,771

I think this type of thing is much needed, as it is quite hard to make new friends as you get older.

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142 www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

26 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 27

Notes to the accounts

1. ACCOUNTING POLICIES

The principal accounting policies adopted are set out below:

a) Accounting basis

The financial statements are prepared under the historical cost convention and in accordance with the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005, applicable accounting standards, including Charities SORP (FRS 102), “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015)”. Per FRS 102, a public benefit entity (PBE) is an entity whose primary purpose is for public and social benefit and not to provide a financial return to its shareholders. The Trustees have assessed that the charity meets this definition.

b) Income recognition

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received, and the amount can be measured reliably.

Investment income is included when receivable.

Grants are funds received from government and quasi-government funding agencies. These funds are included in the Statement of Financial Activities on a receivable basis.

Donated income is received by way of donations and gifts and is included in full in the Statement of Financial Activities in the year in which they are receivable.

Legacies are recognised on a receivable basis when the charity becomes entitled to the income, based on notifications received, there is probable receipt and the amount is quantifiable.

c) Restricted funds

Restricted funds are to be used for a specific area or purpose as laid down by the donor. Expenditure which meets these criteria is identified to the fund.

d) Unrestricted funds

Unrestricted funds are donations or other income received or generated for the objects of the charity without further specified purpose and are available as general funds.

e) Pensions

f) Expenditure recognition

• Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. It is analysed between the principal activities of the charity in note 5.

g) Allocation of support and governance costs

h) Going concern

At the balance sheet date, the charity held significant cash balances. The charity has significant reserves, enough of which are unrestricted and are sufficient to absorb short-term inperiod deficits if required.

The financial forecasts prepared by the senior leadership team show that the charity will be able to operate within the facilities available to it. On that basis the Trustees have prepared these financial statements on a going concern basis.

i) Tangible fixed assets and depreciation

Assets that are deemed to have a useful economic (UEL) life are capitalised. Tangible fixed assets are stated at cost less depreciation. Depreciation is provided at rates calculated to write off the cost less estimated residual value of each asset overs its UEL, as follows:

Office equipment – 33.3% per annum on a straight-line basis.

j) Cash at bank

Cash at bank includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

k) Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

l) Liabilities and provisions

Liabilities and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required to settle the obligation.

m) Investments

Investments are measured at fair value and fair value is determined by reference to the market value at the balance sheet date. It is

Re-engage’s policy not to hold gifted shares. Any shares received are sold immediately.

n) Critical estimates and significant judgements

The Trustees consider that there are no significant areas of judgement or key assumptions that affect items in the financial statements other than those included within the accounting policies described above.

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

28 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 29

2. DONATIONS AND LEGACIES

Unrestricted Restricted Total Funds Total Funds
Funds Funds 2022
2021
£ £ £
£
Trusts 609,211 302,865 912,076
579,264
Corporate 164,879 378,569 543,448
651,910
Major donor 98,001 25,000 123,001
40,000
Legacies 324,109 1,000 325,109
356,342
Individual 50,454 363 50,817
78,427
Community and Event 6,351 6,276 12,627
24,903
Grants - Other Government Support - - -
81,785
Donations - 103,991 103,991
-
Charitable Activities - 4,522 4,522
-
Gift Aid 5,587 - 5,587
18,428
Local Group Administration Income 2,398 - 2,398
333
Local Group Income - 16,437 16,437
19,412
Total Income 1,260,990 839,023 2,100,013
1,850,803

Donations comprise the transfer of cash and assets from Age Concern Crosby on 31.12.21

2A. DONATED GOODS AND SERVICES

JTI Wellbeing Session @ National Conference - - - 1,994
Carrolina Bucci - Design of volunteer Christmas Card - - - 250
Total donated goods and services - - - 2,244

3. GRANT FUNDED INCOME

3. GRANT FUNDED INCOME
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2022
2021
£ £ £
£
Players of the People's Postcode Lottery - - -
500,000
The National Lottery Community Fund - - -
99,492
The National Lottery Emergency Fund - - -
66,621
Scottish Government - 18,606 18,606
57,216
Welsh Government - 117,233 117,233
81,759
Total Grant Income - 135,839 135,839
805,088

4. BANK AND INVESTMENT INCOME

5. TOTAL EXPENDITURE

5. TOTAL EXPENDITURE
Direct Support Total Total
Costs Costs 2022 2021
£ £ £ £
Services
Local groups 20,830 - 20,830 29,616
Regions 1,402,093 476,225 1,878,318 1,798,953
1,422,923 476,225 1,899,148 1,828,569
Fundraising costs
Head Offce overheads		 238,178
212,217		 (238,178)
(212,217)		 -
-		 -
-
Governance 25,830 (25,830) - -
476,225 (476,225) - -
Total 1,899,148 - 1,899,148 1,828,569
Support costs are allocated on the basis of staff time and comprise the following:
2022 2021
£ £
Fundraising costs
Salary costs
Offce running costs		 211,350
19,158		 165,816
4,260
Professional (consultancy) and event costs 7,670 32,830
National marketing costs
Head offce overheads		 - 8,378
Salary cost
Offce premises costs
Offce running costs		 193,855
4,914
9,917		 256,369
9,584
21,905
National marketing costs (incl. website) - 35,530
Legal and professional charges 3,531 94,220
Governance
Salary cost
Accounts preparation, audit and fling fees		 10,203
15,627		 10,687
12,782
Total 476,225 652,360
6. NET INCOME
2022 2021
£ £
Net income is stated after charging:
Auditor’s remuneration - audit services 11,760 11,370
Operating lease payments - 37,861
Depreciation 11,083 811
4. BANK AND INVESTMENT INCOME
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2022
2021
£ £ £
£
Investment income 346 - 346
-
Bank Interest 175 - 175
770
Total 521 - 521
770
Total incoming resources 1,261,511 974,862 2,236,373
2,658,905

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

30 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 31

7. STAFF

7. STAFF
2022 2021
£ £
Salaries and Wages 1,213,162 1,150,932
National Insurance 114,474 105,038
Pension costs 37,665 36,271
Total 1,365,301 1,292,242

9. DEBTORS: AMOUNTS RECEIVABLE WITHIN ONE YEAR

2022 2021
£ £
Gift Aid 889 2,013
Other debtors 175,662 176,744
Prepayments 28,345 30,451
Total 204,896 209,208

The average number of employees during the year was 43.5 (2021:40) the full time equivalent being 41.1 (2021: 37.6)

10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

2022 2021
In the band £80,001 - £90,000 1 -
In the band £70,001 - £80,000 - 1
In the band £60,001 - £70,000 1 -

The total employee benefits including pension of the key management personnel of the charity were £241,446 (2021:£231,095)

Restructuring costs in the period amounted to £1,800 (2021: £73,337)

8. TANGIBLE FIXED ASSETS

8. TANGIBLE FIXED ASSETS
£
Offce equipment
Cost
At 1 April 2021 10,417
Additions at 31 March 2022 51,121
Transfer of Mercedes Benz Minibus from Age Concern Crosby 5,604
67,142
Accumulated depreciation
At 1 April 2021 (811)
At 31 March 2022 (11,083)
(11,894)
Net book value
At 31 March 2022 55,248
At 31 March 2021 9,606
10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2022 2021
£ £
Trade Creditors 56,850 89,972
PAYE/NI 34,426 21,929
Pension 6,187 4,917
Accruals & Deferred Income 242,791 81,109
Total 340,254 197,927
10a. DEFERRED INCOME
2022
£
Deferred income brought forward: 11,425
Amounts released in the period (11,425)
Amount deferred in the period 190,000
Total 190,000

Income deferred in the period relates to advanced funding received in respect of FY22/23

11. ANALYSIS OF NET ASSETS BETWEEN FUNDS

Unrestricted Unrestricted
General Designated Restricted Total Funds Total Funds
Funds Funds Funds 2022
2021
£ £ £ £
£
Fixed assets and investments 55,346 - - 55,346
9,606
Debtors 160,316 - 44,580 204,896
209,208
Cash at bank and in hand 555,456 867,198 726,117 2,148,771
1,710,647
Creditors falling due within one year (150,254) - (190,000) (340,254)
(197,927)
Net Assets at the end of year 620,864 867,198 580,697 2,068,759
1,731,534

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

32 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 33

12. FUNDS

12. FUNDS
Transfers
1 April Income Expenditure between 31 March
2021 funds 2022
£ £ £ £ £
Unrestricted Funds
General 565,216 1,261,511 (779,336) (426,527) 620,864
Designated
Diversifcation		 267,000 - (16,738) (115,262) 135,000
Tea Party Relaunch 81,000 - (104,908) 23,908 -
Staff structure changes 304,000 - (58,562) 20,374 265,812
Capital Expenditure - IT hardware 20,000 - (51,121) 31,121 -
Targeted staff retention
Communications offcer recruitment		 -
-		 -
-		 -
-		 90,000
61,386		 90,000
61,386
CRM Development - - - 210,000 210,000
Annual data audit / Data quality offcer - - - 105,000 105,000
1,237,216 1,261,511 (1,010,665) - 1,488,062
Restricted Funds
Local Groups 299,854 16,437 (20,830) - 295,461
Regions
East Anglia - 22,320 (22,320) - -
South East 13,000 85,884 (82,984) - 15,900
NW & W. Midlands & Special Projects 15,736 139,297 (52,588) - 102,445
NE/Yorkshire/East Midlands 11,250 60,299 (67,360) - 4,189
London 50,000 73,200 (123,200) - -
Scotland 33,339 42,847 (62,232) - 13,954
Wales & SW 18,681 130,146 (148,827) - -
National
National Support 52,458 394,866 (298,576) - 148,748
Projects
Community Christmas - 6,165 (6,165) - -
Call Companions - 3,401 (3,401) - -
494,318 974,862 (888,483) - 580,697
Total funds 1,731,534 2,236,373 (1,899,148) - 2,068,759
Unrestricted funds - General 555,610 1,261,511 (779,336) (472,268) 565,517
Unrestricted funds - Fixed & intangible assets 9,606 - - 45,741 55,347
Unrestricted funds - Designated 672,000 - (231,329) 426,527 867,198
Restricted funds - Scotland 33,339 42,847 (62,232) - 13,954
Restricted funds - Other 460,979 932,015 (826,251) - 566,743
1,731,534 2,236,373 (1,899,148) - 2,068,759

Purpose of Restricted and Designated Funds

Name of fund

Description, nature and purposes of the fund

Designated

Diversification

For the development of new and expansion of existing services for three years

Specific funding to allow for the adequate resourcing of services for two years

Staff structure changes

Specific funding for the recruitment and retention of key management personnel for three years

Targeted staff retention

Communications officer recruitment

Specific funding to resource volunteer and older people recruitment for two years

Specific funding for the integration of existing IT systems (finance, fundraising) into OPUS, the charity’s CRM for three years

CRM Development

Specific funding to ensure the integrity of our data for three years

Annual data audit / Data quality officer

Restricted

Re-engage groups raise funds for their own use. Funds are added to and spent on a variable basis.

Local Groups

Regions

Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area.

South East

NW & W. Midlands

NE/Yorkshire/East Mids

London

Scotland

Wales & SW

National

Specific funding to support learning and development and the development of new projects.

National Support

Projects

Christmas campaign matching lonely older people to community festive events. Funding to support the development and delivery of the Call Companions Service.

Community Christmas

Call Companions

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

34 Re-engage Ltd | Annual Report and Accounts 2021-2022

Re-engage Ltd | Annual Report and Accounts 2021-2022 35

12a. PRIOR YEAR FUNDS COMPARISON

Transfers
1 April Income Expenditure between 31 March
2020 funds 2021
£ £ £ £ £
Unrestricted Funds
General 397,037 1,606,500 (766,321) (672,000) 565,216
Designated 29,000 - (29,000) 672,000 672,000
426,037 1,606,500 (795,321) - 1,237,216
Restricted Funds
Local Groups 310,058 19,412 (29,616) - 299,854
Regions
South East 14,134 28,373 (29,507) - 13,000
NW & W. Midlands 32,218 28,500 (44,982) - 15,736
NE/Yorkshire/East Midlands 3,743 42,445 (34,938) - 11,250
London 40,000 85,922 (75,922) - 50,000
Scotland 15,172 112,772 (94,605) - 33,339
Wales & SW 24,836 177,800 (183,955) - 18,681
National
National Support - 161,721 (109,263) - 52,458
Projects
Community Christmas - 40,000 (40,000) - -
Call Companions 35,000 355,460 (390,460) - -
475,161 1,052,405 (1,033,248) - 494,318
Total funds 901,198 2,658,905 (1,828,569) - 1,731,534
Unrestricted funds - General 397,037 1,606,500 (766,321) (672,000) 565,216
Unrestricted funds - Designated (total) 29,000 - (29,000) 672,000 672,000
Restricted funds - Scotland 15,172 112,772 (94,605) - 33,339
Restricted funds - Other 459,989 939,633 (938,643) - 460,979
901,198 2,658,905 (1,828,569) - 1,731,534

Purpose of Restricted and Designated Funds

Name of fund Description, nature and purposes of the fund Designated Diversification budget £267,000 for the development of new and expansion of existing services. Tea party relaunch £ 81,000 specific funding to facilitate the relaunch of tea party services. Staff structure changes £304,000 specific funding to allow for the adequate resourcing of services. Capital expenditure - IT hardware £20,000 specific funding to allow a comprehensive replacement of obsolete IT hardware. Restricted Local Groups Re-engage groups raise funds for their own use. F unds are added to and spent on a variable basis. Regions South East Specific funding to cover staff in this area. NW & W. Midlands Specific funding to cover staff in this area. NE/Yorkshire/East Mids Specific funding to cover staff in this area. London Specific funding to cover staff in this area. Scotland Specific funding to cover staff in this area. Wales & SW Specific funding to cover staff in this area. National National Support Specific funding to support learning and development and the development of new projects. Projects Community Christmas Christmas campaign matching lonely older people to community festive events. Call Companions Funding to support the development and delivery of the Call Companions Service.

13. RELATED PARTY TRANSACTIONS

There were no related party transactions in the year (2021:£nil).

14. TRUSTEES

The Trustees received no remuneration or benefits-in-kind (2021: £nil). The trustees received no reimbursement of travel expenses (2021: £nil). The Trustees made aggregate donations of £755 (2021: £620)

15. FINANCIAL COMMITMENTS

Land and Other Land and Other
Buildings Buildings
2022 2022 2021 2021
£ £ £ £
Amount due within 1 year - - 37,861 -
Total - - 37,861 -

www.reengage.org.uk

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

36 Re-engage Ltd | Annual Report and Accounts 2021-2022

16. PENSION COST

The Charity operates a defined contribution pension scheme an also pays into a private pension fund for one member of staff. The assets of the scheme are held separately from those of the Charity in an independently administered fund. The pension cost charge represents contributions payable by the charity and amounted to £37,665 (2021: £36,271). Contributions totalling £6,187 (2021: £4,917) were payable at the balance sheet date.

17. PRIOR YEAR STATEMENT OF FINANCIAL ACTIVITIES

Unrestricted
General Designated Restricted Total
Funds
Funds		 Funds Funds
2021
2021		 2021 2021
£
£		 £ £
Incoming Resources Notes
Donations and Legacies 2/2a 1,105,730
-		 747,317 1,853,047
Grant income 3 500,000
-		 305,088 805,088
Investments
Bank and Investment income 4 770
-		 - 770
Total incoming resources 1,606,500
-		 1,052,405 2,658,905
Resources expended
Raising funds
Fundraising costs 211,283
-		 - 211,283
Charitable activities
Services 555,038
29,000		 1,033,248 1,617,286
Total resources expended 5 766,321
29,000		 1,033,248 1,828,569
Net income / (expenditure) 6 840,179
(29,000)		 19,157 830,337
Transfers between funds 12 (672,000)
672,000		 - -
Net movement of funds in the year 168,179
643,000		 19,157 830,337
Funds balances brought forward at 1 April 2020 397,037
29,000		 475,161 901,198
Funds balances carried forward at 31 March 2021 565,216
672,000		 494,318 1,731,534

I have a lovely call companion. I really enjoy receiving her calls. She works and has a husband with three children to care for, but she has always found time to call me and has never forgotten to phone.

www.reengage.org.uk

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142

Re-engage Ltd

7 Bell Yard London WC2A 2JR

Tel: 020 7240 0630 info@reengage.org.uk www.reengage.org.uk

Bringing generations together

Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142