1 April 2021 – 31 March 2022
**Re-engage Ltd**
Re-engage Ltd | Annual Report and Accounts 2021-2022
**1**
## Table of contents
|Table of contents||
|---|---|
|**Reference and administrative information**|**2**|
|**Message from our Chair and CEO**|**3**|
|**Strategic review: a year at Re-engage**|**5**|
|**Re-engage in numbers**|**10**|
|**Report of the Trustees**|**14**|
|**Auditor's report**|**19**|
|**Statement of fnancial activities**|**22**|
|**Balance sheet**|**23**|
|**Statement of cash fows**|**24**|
|**Notes to the accounts**|**26**|
**2** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **3**
## Reference and
## administrative information
## **Charity name**
Re-engage Ltd
## **Charity registration numbers**
1146149 (England and Wales) SC039377 (Scotland)
**Company registration number** 07869142
## **Principal office**
7 Bell Yard, London, WC2A 2JR
**Phone:** 020 7240 0630
**Email:** info@reengage.org.uk
**Website:** www.reengage.org.uk
## **President**
The Lady Jasmine Cavendish
## **Trustees**
Jonathan Upton (Chair) Alan Stewart Gilfillan OBE (Vice Chair) Sue Scholes (Hon Treasurer) Christian Grobel Philip Kelvin (resigned 28 April 2022) Jonathan Waite KC John de Trafford (resigned 22 July 2021) Sally Fowler Davis Victoria Galvis Zapata (appointed 22 July 2021) Shamshah Lalji
## **Key management personnel**
Meryl Davies Chief Executive Officer Kitty Blackwell Director of Fundraising & Communications Sam Demetriou Head of Finance
## **Auditor**
Cooper Parry Group Limited Cubo Birmingham Office 401, 4th Floor Two Chamberlain Square Birmingham B3 3AX
## **Banker**
Coutts and Co 440 Strand, London WC2R 0QS
## Message from our Chair and CEO
8,300 older people and 11,000 volunteers have connected this year through the work of Re-engage. There is a devastating amount of loneliness felt by older people in the UK so these connections have a significant impact. Volunteer-led, community-based activities can be high impact and low cost and we’re determined to grow at scale to help meet the need.
We want to find new ways to reach socially isolated older people for whom loneliness has become a way of life. Rainbow call companions, the LGBT+ telephone befriending service we launched this year, is supporting older people who are finding it a powerfully important new part of their lives. Our tea party groups remain the core of our work, but we also launched activity groups – social groups with gentle exercise – in 2020. These have grown across Wales and West Yorkshire.
Lockdowns meant that a lot of people experienced profound loneliness for the first time. Meanwhile, already lonely people have got even lonelier over that last two years. Many vulnerable people are still afraid to go out so getting our tea party numbers back to where they were remains challenging for our volunteers.
Helping isolated older people find friendships in their community has a powerful impact: 88% of older people rate our services as good or excellent. But the older people themselves are having a huge impact on other people: other older people value the friendships they find through our groups with volunteers and with other older people. And our volunteers are letting us know that their roles with us are helping them to understand ageing better.
The Trustees have appointed Jonathan Upton as chair of the board replacing Christian Grobel. As chair, Christian oversaw a significant transition of the charity including three successful mergers, a rebrand and name change, the diversification of our activities, and a move towards a digital first approach.
Our ambition to scale has centred around the development of a new relationship management system which we have called OPUS (Older People and Us). We launched the system at the start of the year and it has been instrumental in improving efficiency and communications and reducing costs. With the closure of our London office, our team is even more regionally diverse. This is also reflected at trustee level with board members based in Edinburgh, Sheffield, Manchester, Birmingham, and London.
It is a pleasure for us both to be leading a committed board and a strong team. This report captures just some of the inspirational work that has taken place this year and tells the story of Re-engage through the voices of the people who matter most: the older people and volunteers.
## **Jonathan Upton Chair, Board of Trustees**
**Meryl Davies CEO**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142 **www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Re-engage Ltd | Annual Report and Accounts 2021-2022 **5**
Re-engage Ltd | Annual Report and Accounts 2021-2022
## Strategic review
## A year at Re-engage
When we launched our three-year REACH strategy in 2020, the world was an uncertain place and none of us knew quite what lay ahead. As we emerged from the pandemic, the goals we had set ourselves continued to provide us with a framework within which to flex, thrive, and reach more older people in need.
In 2021-22, and with COVID-19 still a destabilising factor in people’s lives, we have continued to support the reemergence of hundreds of social groups across the UK that, for many years, have provided isolated older people with a vital connection to their community. Not only did our groups lose both older people and volunteers during the pandemic, many older people were left afraid to leave their homes after months of isolation and little contact with the outside world.
**I loved the tea parties from the start. I was filled with amazement that anyone would do that; open their home to a group of strangers and be so inviting.**
Tea party guest
Taking a comprehensive approach to rebuilding our tea party groups, we knew that both referrers and volunteers needed to be able to quickly find information about their local tea party group. Our new online map shows where we have vacancies for new guests, as well as where we have volunteer roles available.
Our digital first approach gives us a better understanding of our volunteers and their needs. We have directly consulted with volunteers about how we can better involve, empower, and support them in their roles. Following the consultation, we are focussing on improving communications and creating more volunteer training resources. We now include a spotlight on training and volunteer resources in our monthly volunteer newsletter, Re-engage Matters.
Throughout the second year of our REACH strategy, we have sustained and grown our call companions service, which provides older people with an opportunity to be heard and build strong relationships with their volunteer callers during an unprecedented time of loneliness. We know the calls make a real and lasting difference and are often told about the difference that these regular calls continue to make.
**It's hard to get about where I live; I can't walk to the estuary on my own and I miss the sea terribly. I am left now with only one dear lady to keep me here, my nextdoor neighbour. Other than that, there's nobody who bothers about me. I'm alone very suddenly and viciously, so gold star to whoever came up with call companions.**
## Amplifying the voices of older people
Receiving feedback from people who use our services allows us to put their views at the heart of how and why we develop new services.
In 2021 we introduced the Re-engage Advisory Group, made up of older people who either attend our social groups or receive a regular phone call from a call companion volunteer. This ensures we continue to provide services that meet the many and varied needs of older people.
One of the ways we can reach more older people is to work in partnership with other charities. We were delighted when on 1 January 2022, Age Concern Crosby became part of Re-engage. We have continued their valuable work with the provision of weekly lunch clubs and monthly film showings as part of flicks and friends. These new services will grow alongside established Re-engage social groups and call companions in the Merseyside area.
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**6** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **7**
Their feedback and ideas about our work and services have a significant influence on our planning and development. For example, the group’s experiences of joining call companions helped us to speed up how we match older people with volunteers, reducing waiting times for telephone befriending.
The group has also helped us to review our communications, providing us with feedback on Time Together, our magazine for those who use our services. Time Together continues to be an important vehicle to gather the views of even more of the older people we support. A short questionnaire, Meryl’s Memo, is included in every edition of Time Together and last year we received 692 thought-provoking and helpful responses.
Through the advisory group, we’ve also gained insight into the impact of our tea parties and the benefits of the intergenerational relationships that are formed through these monthly social gatherings.
**How very nice it's been to go to tea parties. You feel a real sense of excitement to see everyone again, it's a lovely atmosphere. We so enjoy the youngsters, the babies of the volunteers. They say they like hearing about our lives, but we like hearing about**
## **theirs too.**
In July 2021 we launched a research project to hear about the types of social activity groups and services that older lesbian, gay, bi-sexual, and transgender, or minority sexual orientation or gender identity (LGBT+) people would like to take part in. Our research told us that there was a real desire and need for groups and services that build social connections and help to alleviate feelings of loneliness and social isolation for older people who identify as LGBT+. Eight months later, we launched rainbow call companions; a free telephone befriending service specifically for LGBT+ people aged over 75 who would like to speak to someone who’s also LGBT+.
**Those of my generation are standing on the shoulders of the LGBT+ community who went before. In many cases they will have endured difficult lives so any opportunity we have now to help them has to be grabbed.**
## Measuring our impact
Timely and accurate monitoring and evaluation of our services helps us understand and accurately demonstrate the impact of our work.
It tells us how far we are achieving our goals and what we need to do to improve. Importantly, it also generates the evidence we need to gain funding to develop new and existing services.
In 2021–22, we reviewed our existing monitoring and evaluation activities and developed a new framework, enabling us to build a robust evidence base and deliver comprehensive, proportionate, good quality monitoring and evaluation that is used consistently across Re-engage.
Our objective was to better understand the needs of older people experiencing loneliness and social isolation. First and foremost, this meant listening to what they had to say. It also meant creating tools and methods to improve the way in which we gather and analyse data to measure our impact. Finally, we had to improve our communication with both internal and external stakeholders and develop a learning culture that empowers volunteers and staff to place impact and evaluation at the heart of all our services.
## **Amongst our achievements this year, we:**
- Introduced the collection of baseline data for all services so that we can measure changes in loneliness and wellbeing over time.
- Communicated the impact of our services to stakeholders and involved them in the development of new tools and methods.
- Introduced new metrics to measure satisfaction, quality of
- service and why people leave our services.
- Introduced impact volunteers who are specially trained to gather evaluation data from older people. We are looking to grow and develop this role further over the course of 2022-23.
- Created the new role of impact and evaluation officer to support with the development and implementation of the new monitoring and evaluation framework.
## Expanding our activity groups
In April 2021, as Covid restrictions began to ease, we introduced our first in-person activity groups in Wales, launching nine new groups over the course of the year.
These included ethnic minority and Welsh language groups, helping us to reach a diverse community of lonely and isolated older people.
As our groups have grown, we have employed a new engagement officer in South Wales. At the same time, through our partnership with Dragons Rugby in South Wales, and our informal partnerships with Age Alive, Home Instead Cardiff and Menter Caerdydd we have been able to introduce our activity groups to growing numbers of older people.
**It’s so nice to be meeting in-person again. Although I love attending groups on Zoom, you can’t beat meeting people face to face.**
Jessie aged 85, attended our chair yoga sessions having enjoyed our online groups.
**By calling me today, you’ve brightened up my day. The thought of being able to go to something has lifted my spirits. Not even this bad weather can get me down now. I look forward to attending your groups and I’m so happy something like this exists.**
Joyce aged 91, attends an activity group in South Wales
With an ever-increasing demand for online classes, we took the decision to introduce new online groups to support those living in rural areas, as well as those who are unable to attend face to face classes.
Our activity classes are successful thanks to the dedication of our activity group volunteers and this year we have introduced new online volunteer training modules to support them in their roles.
Thanks to our ability to measure the impact of these groups, we were confident about introducing online groups in West Yorkshire. We started by introducing tai chi and chair yoga classes and have introduced face to face groups over the summer of 2022.
Going forward, we will continue to raise funds so that we can introduce groups in other areas.
Rainbow call companion volunteer
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**8** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **9**
## Theory of change
In April last year we began developing our new theory of change. This important piece of work helps us communicate to all stakeholders our purpose and how we work towards it.
It explains how our activities and services will lead to short, medium, and long-term outcomes and achieve the impact we intend. It uses a robust monitoring and evaluation framework to guide our decision-making and future planning.
We spent two months reviewing best practice, consulting broadly to articulate our purpose, and understanding how and by whom the theory would be used. Amongst other things, our situational analysis told us that there are increasing levels of loneliness and social isolation amongst the ‘oldest old’, those aged 75+, in the UK. This has been exacerbated by the COVID-19 pandemic and other contributory factors. Chronic loneliness has been linked to poor physical health, mental health, and poor personal well-being. Importantly, there is
evidence to suggest that people who experience regular, meaningful social contact are less likely to become lonely.
With the building blocks in place, we gathered evidence of the needs of older people using our services and an analysis of our impact. We consulted with key stakeholders, focusing on the all-important question, ‘what is the impact of Re-engage services?’. We conducted in-depth telephone interviews with members of the Re-engage advisory group and volunteers, as well as a staff questionnaire.
Working with an external consultant, we delivered a series of workshops involving staff from across the organisation to develop our first version of the theory. We developed our core outcomes and pathways for change and agreed the activities that support change.
External stakeholders and a key funder reviewed and commented on our theory, taking us to a point where we were ready to create our final diagram outlining the core outcomes of our activities for older people, volunteers and Re-engage.
**STRATEGIC GOALS**
**REDUCE** loneliness and social isolation **AMPLIFY** the voices of older people amongst the UK’s ‘oldest old’ **CHALLENGE** ageism **EMPOWER** our volunteers and staff, and be a first-class volunteer-involving **HARNESS** technology to deliver the best organisation and a great place to work possible communications, volunteer and staff experience, and impact measurement
Our **VISION** is a world where no one is ever too old to make friends and enjoy social interaction Our **MISSION** is to work within communities to end social isolation and loneliness in older people
## **Assumptions**
**Building social connections reduces loneliness and social isolation for older people and all older people experience similar outcomes.**
**There is an increasing number of older people experiencing loneliness and social isolation and by listening to older people, we can understand the life experiences, needs and wants of diverse older people.**
**The older people who engage in our services are those we aim to reach.**
**ACTIVITIES** and staff communications approach
## **SHORT TERM OUTCOMES**
## **INTERMEDIATE OUTCOMES**
**----- Start of picture text -----**
Older people experience Older people experience Older people experience
reduced feelings of loneliness improved well-being and no a sustained reduction in
and social isolation and begin longer feel socially isolated loneliness and social
to develop connections isolation
Older people develop
companionship Older people are treated
Older people and volunteers build intergenerational relationships Volunteers have a good … as equals …
understanding of ageism Re-engage experiences
sustainable growth and
Volunteers develop an Volunteers experience reaches more older people
increased understanding of improved well-being
challenges experienced by …
**----- End of picture text -----**
**Enablers**
**Older people feel able to talk about loneliness and social isolation and want our services.**
**Our services rely on motivated volunteers who want to make a difference and gain new skills; who complete their training, retain and use knowledge, respond to our communications, can access and use technology, and will take on dual roles.**
**Success depends on having a strong, trustworthy brand that builds effective external relationships. We need generous funders who wish to give money to reduce loneliness in older people and effective referral partners who refer appropriate people into the services.**
**SERVICES**
**----- Start of picture text -----**
Outcomes for older people
Outcomes for volunteers
Outcomes for Re-engage
Outcomes for volunteers and
older people
**----- End of picture text -----**
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022
## Re-engage in numbers
## Impact on loneliness
**of tea party guests have made friends with others their age 8,300 older people took part in our services over the year**
**say joining Re-engage has % given them 87 something to look forward to**
**of guests say joining % Re-engage has had a positive 85 impact on their life**
**say as a result % of Re-engage 73 they feel happier**
**say they feel % less lonely as a result of 70 Re-engage**
## Volunteers
**number of volunteer lives touched, almost**
> **% 11,000 88**
**of our guests rate Re-engage services as good or excellent**
**feel like they are making a difference to somebody as a result of volunteering with Re-engage**
**feel like they are giving back as a result of volunteering with Re-engage**
**have increased awarenes of loneliness and social isolation and become more aware of the issues facing older people**
**report making friends with older people**
**of volunteers say that joining Re-engage has had a positive impact on their life**
**12** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **13**
## Case studies
## Maureen and Sheila
## **100 years of volunteering**
Before finally retiring last year, together Maureen and Sheila volunteered for Re-engage for a total of 100 years.
## **Did you learn anything from volunteering for Re-engage?**
**Maureen:** “My husband died in 2020 and I quickly realised what living alone is like. I am lucky and can still go out independently and ride my bike. Many of our guests could not go out alone, which is why the monthly teas were so important and a real treat.”
They coordinated a tea party group in Oxford and have many happy memories of tea parties dating back to the early eighties. Here they tell us about their experiences of volunteering.
**Sheila:** “Our guests had all lived through two world wars and we had so much to learn from them. I remember a guest telling me all about the ration book that she took to the Coop during the war. It’s a job to imagine life as it was. I also had my eyes opened to what loneliness was.”
## **What first drew you to volunteering for Re-engage?**
**Maureen:** “The tea parties are such a simple idea and there’s so much kindness involved. I started out as a driver, and it felt such an easy way to help others. It had the added benefit of getting me out of the house occasionally.”
## **What sort of support would you like to see for older people who are alone in the future?**
**Sheila:** “I was first introduced to Re-engage when I became a tea party host in London. I’ve always been interested in older people and hearing their life stories.”
**Maureen:** “I’d like to see even more opportunities for social connection. And I’d like to see more men involved in the tea parties. Sometimes it was difficult to get men to join our tea party group, but they got so much out of it when they did.”
## **Why were the tea parties important to you?**
**Sheila:** “Most of the volunteers in our group were women, but I think men would enjoy volunteering too.”
**Maureen:** “Tea parties were always special occasions. Our guests would get dressed up and have their hair done – someone was coming to take them out to tea, and they felt valued and cared for.”
**Sheila:** “The hosts would pull out all the stops. They would bring out the best china and put on a real spread. The tea parties were such fun and I know our volunteers enjoyed them as much as the guests.”
**We were all part of the group because we wanted to be – there was never any sense of duty.**
## Jane Bull
## **Online activity sessions in West Yorkshire**
82-year-old Jane from Castleford in West Yorkshire is a remarkable woman.
She had a long career in nursing and occupational therapy, despite all the odds, eventually retiring at the age of 78 as a Passenger Transport Assistant for children with special needs. At the age of 60 she did an abseil from one of the tallest buildings in Leeds and at 80 she did a tandem parachute jump to raise money for Alzheimer’s UK. Her great grandson is determined that, when he turns 18, they’ll do a wing walk together.
She joined a Re-engage online activity group in West Yorkshire this year and is very grateful for the opportunity to take part in the weekly sessions.
**They’re very gentle and they get me loosened up. I live on my own and so it can be hard to motivate myself. But the classes give me a reason to be active. I did T'ai chi many years ago and my father practiced yoga until the day he died. I’m always there, at the start of every class, logged on and ready to go.**
“But having been a nurse for many years, I don’t take my body too seriously. None of us get out of here alive so everything else is smoke and mirrors. We don’t own anything on this planet – we’re just passing through and I’m just thankful for every day that I have on this earth.”
## Gordon
## **Making time to make a difference**
Gordon, 77, was a professional photographer for many years and has led a rich and varied life.
He has lived alone since his wife died. During the pandemic he was matched with call companion Gareth, who retired last September, and they found that they have more than a shared love of photography in common.
**Gordon:** I don’t think that Re-engage could have found a more perfect match for me.
“Gareth and I are both keen photographers. Many years ago, I was a graphic arts camera operator, as well as a professional photographer, and I’ve been able to offer Gareth advice as we’ve come to know each other.
**He’s a very caring person and rings me every Tuesday.**
Gareth and I get on really well together and we’ve discovered that we have more than our shared interests in common. He used to work nearby where I once lived.
Although I’m happy and I’m lucky enough to have a nice home, I do get lonely sometimes and my disability can make it difficult to get out and about. Gareth has become a true friend and I don’t think that Re-engage could have found a more perfect match for me”.
**Gareth:** Loneliness is so prevalent today that Re-engage felt like an obvious fit for me.
“My mantra is ‘Must do More’ and I have always felt it is important to give something back to others. Gordon and I never run out of things to talk about. I give him a word, or a concept, and off he goes! We always have a laugh too.
Unlike Gordon, I’ve never been a professional photographer, but photography is one of my hobbies and I specialise in photographs of butterflies and Commonwealth War Graves. We also share a love of cooking, steam railways and wine. Our conversations are so lively and there’s never a pause or an awkward moment.”
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**14** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **15**
## Report of the Trustees
## Structure, governance and management
The charity is governed by its Memorandum and Articles of Association dated 2 December 2011 as amended by special resolution dated 18 March 2014. This was also amended at a General Meeting dated 19 April 2017. It was further amended by special resolution passed by the Trustees on 30 September 2019 at the time of the change of name. The charity is also registered as a charity in Scotland (charity number SC039377).
The Trustees of Re-engage are committed to strong governance and regularly review their responsibilities using the framework of the Charity Governance Code. The Trustees work closely with the executive to ensure that our organisational purpose is clear, and they work with integrity and effectiveness.
## **Recruitment and appointment of the Trustees**
The management of the charity is supervised by the Trustees who have business, financial, legal, volunteering, and media expertise as well as expertise in working with older people. A Trustees’ skills matrix is updated at the start of each financial year and used as the basis from which to advertise for suitable individuals.
All Trustees give their time voluntarily and receive no benefits from the charity. Details of expenses reclaimed from the charity are set out in note 14 to the accounts and details of related party transactions are given in note 13.
## **Trustee induction and training**
## **All Trustees receive an induction which consists of meetings with the Chair, Treasurer and the CEO covering:**
- duties of Trustees, including presentation of the relevant Charity Commission guidance regarding the duties of Trustees
- explanation and presentation of the governing instrument
- presentation of current and projected financial position
## **Organisational structure**
The Trustees meet quarterly and are responsible for setting the strategic direction and policies of the charity. The CEO manages the day-to-day running of the charity and implements its strategy and policies. The CEO reports to the Trustees through the Chair. Staff, who report to the CEO, are home-based across the UK.
In accordance with charity law, the names of the Trustees who served the charity during the year to the date of this report are set out on page 2, together with details of current key management personnel and professional advisors.
## **Pay and remuneration**
Staff pay and remuneration is decided by the Treasurer and Chair in consultation with the CEO and approved by the Trustees. Inflation and benchmarking are considered when determining any pay awards and the remuneration of each role.
## Statement of Trustees’ responsibilities
The Trustees (who are also directors for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and regulations.
Company law requires the Trustees to prepare financial statements for each financial year. Under that law, the Trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including Financial Reporting Standard 102 (FRS 102), ‘the Financial Reporting Standard in the UK and Republic of Ireland’.
Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.
## **In preparing these financial statements, the Trustees are required to:**
- select suitable accounting policies and apply them consistently
- observe the methods and principles in the Charities SORP (FRS 102)
- make judgements and estimates that are reasonable and prudent
- state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company’s transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005 and the Charities Accounts (Scotland) Regulations 2006 (as amended).
They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
## **In so far as the Trustees are aware:**
- there is no relevant audit information of which the charitable company’s auditor is unaware; and
- the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information.
The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislations in other jurisdictions.
## Risk management
The Trustees maintain a risk register which is updated by the Senior Leadership Team and reviewed quarterly by the Finance, Audit and Risk Committee. A summary risk register is reviewed by the Board of Trustees at each meeting.
Mitigating actions are taken for any risks perceived to be increasing, be this for reasons of changes in the funding environment or regulatory / legal changes, or government policy.
## **The charity’s key risks relate to:**
## **1. IT and data security:**
- We take action to protect our systems, train our teams, and constantly improve our data management and data transfer systems.
## **2. Changes in funding climate:**
- Our team continues to form relationships with loyal funders and donors. However, economic downturn means that we will need to continuously seek to diversify our income streams and adapt our delivery. We remain alert to new risks in funding such as vigilance We remain alert to new risks in funding and regularly review our donations acceptance policy.
## **3. Working remotely:**
- We continue to improve our provision for our staff all of whom are now home-based. We are alert to the need for management oversight both in terms of workload and well-being and have adapted our working patterns and systems to reflect this.
- presentation of the activities of the charity and how it is organised, structured, and staffed.
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**16** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **17**
## Public benefit
The Trustees of Re-engage are confident that the charity exists for the benefit of the public and has a significant impact on older people, volunteers, and wider social matters.
Our charitable purpose is to help older people find social connections and to encourage younger people to volunteer to be part of these connections. We regularly review the purpose of the charity and have done so with particular diligence while developing our new strategy which will be launched in 2023.
As Trustees we make decisions to ensure our charity’s purpose provides benefit, manage risks that might result from carrying out our purpose, ensure that those who benefit are consistent with our purpose, and make sure that any personal benefits are solely incidental.
We are therefore confident that in setting and reviewing our objectives and planning our activities, the Trustees have considered the Charity Commission's guidance on public benefit.
## Financial review
The year ended with our accounts showing a surplus of £337,225 (2021: surplus £830,337).
Income decreased to £2,236,373 (2021: £2,658,905), reflecting an expected slowdown of emergency funding during the pandemic. However, ongoing strong support from both our existing and new funders, and assets received from welcoming Age Concern Crosby into Re-engage saw income exceed budget for the second year running.
Our expenditure in the year increased slightly to £1,899,148 (2020: £1,828,569). This reflects the spending of designated funds relating to the prior year restructure of the charity’s service delivery team to both mitigate the initial impact of Covid-19 and to future proof the remit. Additional designated resources were spent on improving the IT infrastructure and environment to facilitate an efficient and effective dispersed workforce, and to ultimately result in the ability to automate, scale and reach more beneficiaries. In December 2021, the lease on our London office came to an end and 2022 welcomed in a fully remote workforce.
Our restricted funds increased to £580,697 (2021: £494,318) with more funders choosing to support both our regional work and specific services such as activity groups.
The expenditure on activities within our local groups decreased again to £20,830 reflecting a slower return to ‘business as usual’ post pandemic.
Our unrestricted free reserves increased by £9,906 to £565,517 and we spent £231,329 of designated funds, which had been designated to spend on growing our flagship tea parties, diversifying our activities with older people and strengthening our service delivery team.
## Supporters
We are enormously grateful to our many funders for their flexible support as we emerged from the pandemic.
Without the help of our statutory funders, trusts, corporate donors, and generous individuals we would not be able to continue our critical work. With the support of our largest funder, the People’s Postcode Lottery, we pursued our ambition to put older voices at the heart of our work, establishing the groundwork for our comprehensive monitoring, evaluation and learning framework to better understand the needs of older people experiencing loneliness and social isolation. Their support also helped us scale up our volunteer management model and further embed digital solutions to enhance our impact.
Our trusts fundraising continued to be particularly successful, and we were very grateful to receive a substantial amount of our trust funding as unrestricted income. Our corporate partners have continued to be immensely loyal, and we have built successful new relationships as well as receiving considerable funds from partners who have been supporting us for several years.
## Fundraising
We raise funds across the range of community fundraising, individual donors, and partnerships with trusts, grant funders, and companies. We aim to build strong and transparent relationships with our supporters. It is only through their generosity that our work is possible.
We do not employ professional fundraising agencies and our activities are planned and delivered by our small fundraising team, led by our director of fundraising and communications. She is a full member of the Institute of Fundraising, and it is her responsibility to ensure that our fundraising work complies with the Fundraising Code of Practice which includes relevant legal requirements as well as the standards set by the Fundraising Regulator. We have not received any complaints about our fundraising practice, and we regularly review the Code to ensure that our fundraising continues to be legal, open, honest, and respectful.
## Investments
Our policy is to invest in short and medium-term investments. We split our funds across several interest-bearing accounts.
We do not currently invest in the stock market however we are actively reviewing this and considering this in terms of a long term investment of reserves.
## Reserves policy
Reserves are that part of our unrestricted funds that we are freely available to spend.
The Trustees have reviewed the reserves policy and have determined that in furtherance of the charity’s objectives, given the normal level of restricted funds held, the level of reserves (net of fixed assets) should be circa three months of total expenditure, to absorb any fluctuations in income and expenditure.
We designate funds where appropriate and have done so this year to further develop our diversification, to invest in our people, and to invest in our systems to allow the charity to scale. Reserves (general unrestricted funds net of fixed assets) at 31 March 2022 were £565,519 (2021: £565,216) and represent 3 months of total budgeted expenditure (net of designated spend) for 2022-2023.
Approved by the Trustees on 10 November 2022 and signed on their behalf by
## **Jonathan Upton**
**Chair, Board of Trustees Re-engage Ltd**
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**18** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **19**
## Independent Auditor’s report to the Trustees and members of Re-engage Ltd
## **Opinion**
We have audited the financial statements of Re-engage Ltd (“the charitable company”) for the year ended 31 March 2022 which comprise the statement of financial activities, the balance sheet, the cash flow statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
## **In our opinion, the financial statements:**
- give a true and fair view of the state of the charitable company’s affairs as at 31 March 2022 and of its incoming resources and application of resources, including its income and expenditure for the year then ended;
- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
- have been prepared in accordance with the requirements of the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005 and regulation 8 of the Charities Accounts (Scotland) Regulations 2006.
## **Basis for opinion**
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
## **Conclusions relating to going concern**
In auditing the financial statements, we have concluded that the Trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.
## **Other information**
The other information comprises the information included in the Trustees’ report, other than the financial statements and our auditor’s report thereon. The Trustees are responsible for the other information contained within the Trustees' report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
## **Opinions on other matters prescribed by the Companies Act 2006**
## **In our opinion, based on the work undertaken in the course of the audit:**
- the information given in the Trustees’ Report, incorporating the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
- the Directors’ Report has been prepared in accordance with applicable legal requirements.
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**20** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **21**
## **Matters on which we are required to report by exception**
In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustee’s report.
## **We have nothing to report in respect of the following matters in relation to which the Companies Act 2006, and the Charities Accounts (Scotland) Regulations 2006 requires us to report to you if, in our opinion;**
- adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
- the financial statements are not in agreement with the accounting records and returns; or
- certain disclosures of Trustees’ remuneration specified by law are not made; or
- we have not received all the information and explanations we require for our audit; or
- the Trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies’ exemptions in preparing the Directors’ report and from the requirement to prepare a strategic report.
## **Responsibilities of Trustees**
As explained more fully in the Statement of Trustees' responsibilities, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
## **Auditor’s responsibilities for the audit of the financial statements**
We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with regulation made under these Acts.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of noncompliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
Our assessment focussed on key laws and regulations the charitable company has to comply with and areas of the financial statements we assessed as being more susceptible to misstatement. These key laws and regulations included but were not limited to compliance with the Companies Act 2006, Charities Act 2011, Charities and Trustee Investment (Scotland) Act 2005, Charities Accounts (Scotland) Regulations 2006, Charities (Protection and Social Investment) Act 2016, taxation legislation, data protection, anti-bribery and employment legislation.
## **We are not responsible for preventing irregularities. Our approach to detecting irregularities included, but was not limited to, the following:**
- obtaining an understanding of the legal and regulatory framework applicable to the charitable company and how the charitable company is complying with that framework, including agreement of financial statement disclosures to underlying documentation and other evidence;
- obtaining an understanding of the charitable company’s control environment and how the charitable company has applied relevant control procedures, through discussions and other management and by performing walkthrough testing over key areas;
- obtaining an understanding of the charitable company’s risk assessment process, including the risk of fraud;
- reviewing meeting minutes of those charged with governance throughout the year; and
- performing audit testing to address the risk of management override of controls, including testing journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for bias.
Whilst considering how our audit work addressed the detection of irregularities, we also considered the likelihood of detection based on our approach. Irregularities arising from fraud are inherently more difficult to detect than those arising from error.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located at the Financial Reporting Council’s (“FRC’s”) website at: **https://www.frc.org.uk/ auditorsresponsibilities** . This description forms part of our auditor’s report.
## **Use of our report**
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006, and to the charitable company’s trustees, as a body, in accordance with Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charitable company’s members and trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company, the charitable company’s members as a body and the charitable company’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.
**Simon Atkins FCA** Senior Statutory Auditor for and on behalf of:
**COOPER PARRY GROUP LIMITED** Chartered Accountants Statutory Auditors
Cubo Birmingham Office 401, 4th Floor Two Chamberlain Square Birmingham B3 3AX
10 November 2022
**Date:**
Cooper Parry Group Limited is eligible to act as an auditor in terms of section 1212 of the Companies Act 2006.
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**22** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **23**
Statement of Financial Activities incorporating income and expenditure account for the year ended 31 March 2022
||||**Unrestricted**||||
|---|---|---|---|---|---|---|
||||**Funds**||||
|||**General**|**Designated**|**Restricted**|**Total**|**Total**|
|||**Funds**|**Funds**|**Funds**|**Funds**|**Funds**|
|||**2022**|**2022**|**2022**|**2022**|**2021**|
|||**£**|**£**|**£**|**£**|**£**|
|**Incoming Resources**|**Notes**||||||
|Donations and Legacies|2|1,260,990|-|839,023|2,100,013|1,853,047|
|Grant income|3|-|-|135,839|135,839|805,088|
|**Investments**|||||||
|Bank and Investment income|4|521|-|-|521|770|
|**Total incoming resources**||**1,261,511**|**-**|**974,862**|**2,236,373**|**2,658,905**|
|**Resources expended**|||||||
|**Raising funds**|||||||
|Fundraising costs||238,178|-|-|238,178|211,283|
|**Charitable activities**|||||||
|Services||541,158|231,329|888,483|1,660,970|1,617,286|
|**Total resources expended**|**5**|**779,336**|**231,329**|**888,483**|**1,899,148**|**1,828,569**|
|**Net income / (expenditure)**|**6**|**482,175**|**(231,329)**|**86,379**|**337,225**|**830,337**|
|Transfers between funds|12|(426,527)|426,527|-|-|-|
|**Net movement of funds in the year**||**55,648**|**195,198**|**86,379**|**337,225**|**830,337**|
|Funds balances brought forward at 1 April 2021||565,216|672,000|494,318|1,731,534|901,198|
|**Funds balances carried forward at 31 March 2022**||**620,864**|**867,198**|**580,697**|**2,068,759**|**1,731,534**|
All the above results were derived from continuing activities. The notes and information on pages 26 to 36 form part of these financial statements.
## Balance Sheet as at 31 March 2022
|||**2022**|**2022**|**2021**|**2021**|
|---|---|---|---|---|---|
|||**£**|**£**|**£**|**£**|
||**Notes**|||||
|**Fixed Assets**||||||
|Tangible assets|8|-|55,248|-|9,606|
|**Current Assets**||||||
|Debtors|9|204,896|-|209,208|-|
|Investments||98|-|-|-|
|Cash at bank and in hand||2,148,771|-|1,710,647|-|
|||**2,353,765**|**-**|**1,919,855**|**-**|
|**Current Liabilities**||||||
|Creditors - amount falling due within one year|10|(340,254)|-|(197,927)|-|
|Net current assets||-|**2,013,511**|-|**1,721,928**|
|**Net Assets**||**-**|**2,068,759**|**-**|**1,731,534**|
|**Represented by**||||||
|General Funds|12|-|620,864|-|565,216|
|Designated Funds|12|-|867,198|-|672,000|
|Restricted Funds|12|-|580,697|-|494,318|
|**Total Funds**||**-**|**2,068,759**|**-**|**1,731,534**|
These accounts were approved by the Trustees and authorised for issue on 10 November 2022 and signed on their behalf by:
## **Jonathan Upton**
Chair, Board of Trustees Re-engage Ltd
Charity Registration numbers 1146149 (England and Wales) SC039377 (Scotland)
Company Registration number 07869142
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**24** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **25**
## Statement of cash flows for the year ended 31 March 2022
||**2022**|**2022**|**2021**|**2021**|
|---|---|---|---|---|
||**£**|**£**|**£**|**£**|
|**Cash fows from operating activities**|||||
|Net cash provided by operating activities|-|488,724|-|853,963|
|**Cash fows from investing activities:**|||||
|Dividends, interest and investments|521|-|770|-|
|Purchase of PPE|(51,121)|-|(10,417)|-|
|Net cash provided by investing activities|-|(50,600)|-|(9,647)|
|Change in cash/cash equivalents in the year|-|438,124|-|844,316|
|Cash/cash equivalents at the beginning of the year|-|1,710,647|-|866,331|
|**Cash/cash equivalents at the end of the year**|**-**|**2,148,771**||**1,710,647**|
|**Reconciliation of net income/(expenditure) to**|||||
|**net cash fow from operating activities**|||||
|Net income / (expenditure) for the reporting period|||||
|(as per the Statement of Financial Activities)|-|337,225|-|830,336|
|**Adjustments for**|||||
|Depreciation charges|11,083|-|811|-|
|Dividends, interests and investments|(521)|-|(770)|-|
|Donated assets in kind|(5,702)|-|-|-|
|Decrease in Debtors|4,312|-|(73,065)|-|
|Increase in Creditors|142,327|151,499|96,651|23,627|
|**Net cash used in operating activities**|**-**|**488,724**|**-**|**853,963**|
|**Analysis of cash and cash equivalents**|||||
|Cash in hand|-|1,837,771|-|1,700,647|
|Notice deposits (less than 3 months)|-|311,000|-|10,000|
|**Total cash and cash equivalents**|**-**|**2,148,771**|**-**|**1,700,647**|
|**Analysis of changes in net cash**||**At start of**|**Cashfows**|**At end of**|
|||**year**||**year**|
|||**£**|**£**|**£**|
|**Cash**||**1,710,647**|**438,124**|**2,148,771**|
**I think this type of thing is much needed, as it is quite hard to make new friends as you get older.**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142 **www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**26** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **27**
## Notes to the accounts
## 1. ACCOUNTING POLICIES
The principal accounting policies adopted are set out below:
## **a) Accounting basis**
The financial statements are prepared under the historical cost convention and in accordance with the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005, applicable accounting standards, including Charities SORP (FRS 102), “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015)”. Per FRS 102, a public benefit entity (PBE) is an entity whose primary purpose is for public and social benefit and not to provide a financial return to its shareholders. The Trustees have assessed that the charity meets this definition.
## **b) Income recognition**
Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received, and the amount can be measured reliably.
Investment income is included when receivable.
Grants are funds received from government and quasi-government funding agencies. These funds are included in the Statement of Financial Activities on a receivable basis.
Donated income is received by way of donations and gifts and is included in full in the Statement of Financial Activities in the year in which they are receivable.
Legacies are recognised on a receivable basis when the charity becomes entitled to the income, based on notifications received, there is probable receipt and the amount is quantifiable.
## **c) Restricted funds**
Restricted funds are to be used for a specific area or purpose as laid down by the donor. Expenditure which meets these criteria is identified to the fund.
## **d) Unrestricted funds**
Unrestricted funds are donations or other income received or generated for the objects of the charity without further specified purpose and are available as general funds.
## **e) Pensions**
- The charity provides defined contribution payments to qualifying individual pension schemes which are administered independently from the charity. These are charged to the SOFA as they become payable.
## **f) Expenditure recognition**
- Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be recovered and is reported as part of the expenditure to which it relates.
- Costs of raising funds comprise the costs actually incurred in producing and distributing materials for promotional purposes and other relevant overheads.
• Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. It is analysed between the principal activities of the charity in note 5.
## **g) Allocation of support and governance costs**
- Support costs have been allocated between governance costs and other support costs. Governance costs comprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs related to statutory audit and legal fees together with an apportionment of overhead and support costs.
- Governance costs and support costs relating to charitable activities have been apportioned based on staff time. The allocation of support and governance costs is analysed in note 5.
## **h) Going concern**
- At the time of signing the accounts, the Trustees have considered the going concern position of the charity. They believe that the charity will continue to operate for a period of at least 12 months from the date of signing these accounts due to the level of multi-year funding already secured, a designated fund that can be transferred to free reserves if necessary and a number of new opportunities to expand and diversify services. The Trustees have arrived at this conclusion based on the information provided backed up by a report from the charity’s senior leadership team.
At the balance sheet date, the charity held significant cash balances. The charity has significant reserves, enough of which are unrestricted and are sufficient to absorb short-term inperiod deficits if required.
The financial forecasts prepared by the senior leadership team show that the charity will be able to operate within the facilities available to it. On that basis the Trustees have prepared these financial statements on a going concern basis.
## **i) Tangible fixed assets and depreciation**
Assets that are deemed to have a useful economic (UEL) life are capitalised. Tangible fixed assets are stated at cost less depreciation. Depreciation is provided at rates calculated to write off the cost less estimated residual value of each asset overs its UEL, as follows:
Office equipment – 33.3% per annum on a straight-line basis.
## **j) Cash at bank**
Cash at bank includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
## **k) Debtors**
Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
## **l) Liabilities and provisions**
Liabilities and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required to settle the obligation.
## **m) Investments**
Investments are measured at fair value and fair value is determined by reference to the market value at the balance sheet date. It is
Re-engage’s policy not to hold gifted shares. Any shares received are sold immediately.
## **n) Critical estimates and significant judgements**
The Trustees consider that there are no significant areas of judgement or key assumptions that affect items in the financial statements other than those included within the accounting policies described above.
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**28** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **29**
## 2. DONATIONS AND LEGACIES
||**Unrestricted**|**Restricted**|**Total Funds**|**Total Funds**|
|---|---|---|---|---|
||**Funds**|**Funds**|**2022**|
**2021**|
||**£**|**£**|**£**|
**£**|
|Trusts|609,211|302,865|912,076|
579,264|
|Corporate|164,879|378,569|543,448|
651,910|
|Major donor|98,001|25,000|123,001|
40,000|
|Legacies|324,109|1,000|325,109|
356,342|
|Individual|50,454|363|50,817|
78,427|
|Community and Event|6,351|6,276|12,627|
24,903|
|Grants - Other Government Support|-|-|-|
81,785|
|Donations|-|103,991|103,991|
-|
|Charitable Activities|-|4,522|4,522|
-|
|Gift Aid|5,587|-|5,587|
18,428|
|Local Group Administration Income|2,398|-|2,398|
333|
|Local Group Income|-|16,437|16,437|
19,412|
|**Total Income**|**1,260,990**|**839,023**|**2,100,013**|
**1,850,803**|
Donations comprise the transfer of cash and assets from Age Concern Crosby on 31.12.21
## 2A. DONATED GOODS AND SERVICES
|JTI Wellbeing Session @ National Conference|-|-|-|1,994|
|---|---|---|---|---|
|Carrolina Bucci - Design of volunteer Christmas Card|-|-|-|250|
|**Total donated goods and services**|**-**|**-**|**-**|**2,244**|
## 3. GRANT FUNDED INCOME
|3. GRANT FUNDED INCOME|||||
|---|---|---|---|---|
||**Unrestricted**|**Restricted**|**Total Funds**|**Total Funds**|
||**Funds**|**Funds**|**2022**|
**2021**|
||**£**|**£**|**£**|
**£**|
|Players of the People's Postcode Lottery|-|-|-|
500,000|
|The National Lottery Community Fund|-|-|-|
99,492|
|The National Lottery Emergency Fund|-|-|-|
66,621|
|Scottish Government|-|18,606|18,606|
57,216|
|Welsh Government|-|117,233|117,233|
81,759|
|**Total Grant Income**|**-**|**135,839**|**135,839**|
**805,088**|
## 4. BANK AND INVESTMENT INCOME
## 5. TOTAL EXPENDITURE
|5. TOTAL EXPENDITURE|||||
|---|---|---|---|---|
||**Direct**|**Support**|**Total**|**Total**|
||**Costs**|**Costs**|**2022**|**2021**|
||**£**|**£**|**£**|**£**|
|**Services**|||||
|Local groups|20,830|-|20,830|29,616|
|Regions|1,402,093|476,225|1,878,318|1,798,953|
||**1,422,923**|**476,225**|**1,899,148**|**1,828,569**|
|**Fundraising costs**
**Head Offce overheads**|238,178
212,217|(238,178)
(212,217)|**-**
**-**|**-**
**-**|
|**Governance**|25,830|(25,830)|**-**|**-**|
||**476,225**|**(476,225)**|**-**|**-**|
|**Total**|**1,899,148**|**-**|**1,899,148**|**1,828,569**|
|**Support costs are allocated on the basis of staff time and comprise the following:**|||||
||||**2022**|**2021**|
||||**£**|**£**|
|**Fundraising costs**|||||
|Salary costs
Offce running costs|||211,350
19,158|165,816
4,260|
|Professional (consultancy) and event costs|||7,670|32,830|
|National marketing costs
**Head offce overheads**|||-|8,378|
|Salary cost
Offce premises costs
Offce running costs|||193,855
4,914
9,917|256,369
9,584
21,905|
|National marketing costs (incl. website)|||-|35,530|
|Legal and professional charges|||3,531|94,220|
|**Governance**|||||
|Salary cost
Accounts preparation, audit and fling fees|||10,203
15,627|10,687
12,782|
|**Total**|||**476,225**|**652,360**|
|6. NET INCOME|||||
||||**2022**|**2021**|
||||**£**|**£**|
|**Net income is stated after charging:**|||||
|Auditor’s remuneration - audit services|||11,760|11,370|
|Operating lease payments|||-|37,861|
|Depreciation|||11,083|811|
|4. BANK AND INVESTMENT INCOME|||||
|---|---|---|---|---|
||**Unrestricted**|**Restricted**|**Total Funds**|**Total Funds**|
||**Funds**|**Funds**|**2022**|
**2021**|
||**£**|**£**|**£**|
**£**|
|Investment income|346|-|346|
-|
|Bank Interest|175|-|175|
770|
|**Total**|**521**|**-**|**521**|
**770**|
|**Total incoming resources**|**1,261,511**|**974,862**|**2,236,373**|
**2,658,905**|
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**30** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **31**
## 7. STAFF
|7. STAFF|||
|---|---|---|
||**2022**|**2021**|
||**£**|**£**|
|Salaries and Wages|1,213,162|1,150,932|
|National Insurance|114,474|105,038|
|Pension costs|37,665|36,271|
|**Total**|**1,365,301**|**1,292,242**|
## 9. DEBTORS: AMOUNTS RECEIVABLE WITHIN ONE YEAR
||**2022**|**2021**|
|---|---|---|
||**£**|**£**|
|Gift Aid|889|2,013|
|Other debtors|175,662|176,744|
|Prepayments|28,345|30,451|
|**Total**|**204,896**|**209,208**|
The average number of employees during the year was 43.5 (2021:40) the full time equivalent being 41.1 (2021: 37.6)
## 10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:
|||**2022**|**2021**|
|---|---|---|---|
|**In the band £80,001**|**- £90,000**|**1**|**-**|
|**In the band £70,001**|**- £80,000**|**-**|**1**|
|**In the band £60,001**|**- £70,000**|**1**|**-**|
The total employee benefits including pension of the key management personnel of the charity were £241,446 (2021:£231,095)
Restructuring costs in the period amounted to £1,800 (2021: £73,337)
## 8. TANGIBLE FIXED ASSETS
|8. TANGIBLE FIXED ASSETS||
|---|---|
||**£**|
|**Offce equipment**||
|**Cost**||
|At 1 April 2021|10,417|
|Additions at 31 March 2022|51,121|
|Transfer of Mercedes Benz Minibus from Age Concern Crosby|5,604|
||**67,142**|
|**Accumulated depreciation**||
|At 1 April 2021|(811)|
|At 31 March 2022|(11,083)|
||**(11,894)**|
|**Net book value**||
|At 31 March 2022|55,248|
|At 31 March 2021|9,606|
|10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR|||
|---|---|---|
||**2022**|**2021**|
||**£**|**£**|
|Trade Creditors|56,850|89,972|
|PAYE/NI|34,426|21,929|
|Pension|6,187|4,917|
|Accruals & Deferred Income|242,791|81,109|
|**Total**|**340,254**|**197,927**|
|10a. DEFERRED INCOME|||
||**2022**||
||**£**||
|Deferred income brought forward:|11,425||
|Amounts released in the period|(11,425)||
|Amount deferred in the period|190,000||
|**Total**|**190,000**||
Income deferred in the period relates to advanced funding received in respect of FY22/23
## 11. ANALYSIS OF NET ASSETS BETWEEN FUNDS
||**Unrestricted**|**Unrestricted**||||
|---|---|---|---|---|---|
||**General**|**Designated**|**Restricted**|**Total Funds**|**Total Funds**|
||**Funds**|**Funds**|**Funds**|**2022**|
**2021**|
||**£**|**£**|**£**|**£**|
**£**|
|Fixed assets and investments|55,346|-|-|55,346|
9,606|
|Debtors|160,316|-|44,580|204,896|
209,208|
|Cash at bank and in hand|555,456|867,198|726,117|2,148,771|
1,710,647|
|Creditors falling due within one year|(150,254)|-|(190,000)|(340,254)|
(197,927)|
|**Net Assets at the end of year**|**620,864**|**867,198**|**580,697**|**2,068,759**|
**1,731,534**|
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**32** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **33**
## 12. FUNDS
|12. FUNDS||||||
|---|---|---|---|---|---|
|||||**Transfers**||
||**1 April**|**Income**|**Expenditure**|**between**|**31 March**|
||**2021**|||**funds**|**2022**|
||**£**|**£**|**£**|**£**|**£**|
|**Unrestricted Funds**||||||
|General|565,216|1,261,511|(779,336)|(426,527)|620,864|
|**Designated**
Diversifcation|267,000|-|(16,738)|(115,262)|135,000|
|Tea Party Relaunch|81,000|-|(104,908)|23,908|-|
|Staff structure changes|304,000|-|(58,562)|20,374|265,812|
|Capital Expenditure - IT hardware|20,000|-|(51,121)|31,121|-|
|Targeted staff retention
Communications offcer recruitment|-
-|-
-|-
-|90,000
61,386|90,000
61,386|
|CRM Development|-|-|-|210,000|210,000|
|Annual data audit / Data quality offcer|-|-|-|105,000|105,000|
||**1,237,216**|**1,261,511**|**(1,010,665)**|**-**|**1,488,062**|
|**Restricted Funds**||||||
|Local Groups|299,854|16,437|(20,830)|-|295,461|
|**Regions**||||||
|East Anglia|-|22,320|(22,320)|-|-|
|South East|13,000|85,884|(82,984)|-|15,900|
|NW & W. Midlands & Special Projects|15,736|139,297|(52,588)|-|102,445|
|NE/Yorkshire/East Midlands|11,250|60,299|(67,360)|-|4,189|
|London|50,000|73,200|(123,200)|-|-|
|Scotland|33,339|42,847|(62,232)|-|13,954|
|Wales & SW|18,681|130,146|(148,827)|-|-|
|**National**||||||
|National Support|52,458|394,866|(298,576)|-|148,748|
|**Projects**||||||
|Community Christmas|-|6,165|(6,165)|-|-|
|Call Companions|-|3,401|(3,401)|-|-|
||**494,318**|**974,862**|**(888,483)**|**-**|**580,697**|
|**Total funds**|**1,731,534**|**2,236,373**|**(1,899,148)**|**-**|**2,068,759**|
|Unrestricted funds - General|555,610|1,261,511|(779,336)|(472,268)|565,517|
|Unrestricted funds - Fixed & intangible assets|9,606|-|-|45,741|55,347|
|Unrestricted funds - Designated|672,000|-|(231,329)|426,527|867,198|
|Restricted funds - Scotland|33,339|42,847|(62,232)|-|13,954|
|Restricted funds - Other|460,979|932,015|(826,251)|-|566,743|
||**1,731,534**|**2,236,373**|**(1,899,148)**|**-**|**2,068,759**|
## **Purpose of Restricted and Designated Funds**
**Name of fund**
## **Description, nature and purposes of the fund**
**Designated**
**Diversification**
For the development of new and expansion of existing services for three years
Specific funding to allow for the adequate resourcing of services for two years
**Staff structure changes**
Specific funding for the recruitment and retention of key management personnel for three years
**Targeted staff retention**
## **Communications officer recruitment**
Specific funding to resource volunteer and older people recruitment for two years
Specific funding for the integration of existing IT systems (finance, fundraising) into OPUS, the charity’s CRM for three years
**CRM Development**
Specific funding to ensure the integrity of our data for three years
**Annual data audit / Data quality officer**
**Restricted**
Re-engage groups raise funds for their own use. Funds are added to and spent on a variable basis.
**Local Groups**
**Regions**
Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area. Specific funding to cover staff in this area.
**South East**
**NW & W. Midlands**
**NE/Yorkshire/East Mids**
**London**
**Scotland**
**Wales & SW**
## **National**
Specific funding to support learning and development and the development of new projects.
**National Support**
**Projects**
Christmas campaign matching lonely older people to community festive events. Funding to support the development and delivery of the Call Companions Service.
**Community Christmas**
**Call Companions**
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**34** Re-engage Ltd | Annual Report and Accounts 2021-2022
Re-engage Ltd | Annual Report and Accounts 2021-2022 **35**
## 12a. PRIOR YEAR FUNDS COMPARISON
|||||**_Transfers_**||
|---|---|---|---|---|---|
||**_1 April_**|**_Income_**|**_Expenditure_**|**_between_**|**_31 March_**|
||**_2020_**|||**_funds_**|**_2021_**|
||**_£_**|**_£_**|**_£_**|**_£_**|**_£_**|
|**_Unrestricted Funds_**||||||
|General|_397,037_|_1,606,500_|_(766,321)_|_(672,000)_|_565,216_|
|_Designated_|_29,000_|_-_|_(29,000)_|_672,000_|_672,000_|
||**_426,037_**|**_1,606,500_**|**_(795,321)_**|**_-_**|**_1,237,216_**|
|**_Restricted Funds_**||||||
|_Local Groups_|_310,058_|_19,412_|_(29,616)_|_-_|_299,854_|
|**_Regions_**||||||
|_South East_|_14,134_|_28,373_|_(29,507)_|_-_|_13,000_|
|_NW & W. Midlands_|_32,218_|_28,500_|_(44,982)_|_-_|_15,736_|
|_NE/Yorkshire/East Midlands_|_3,743_|_42,445_|_(34,938)_|_-_|_11,250_|
|_London_|_40,000_|_85,922_|_(75,922)_|_-_|_50,000_|
|_Scotland_|_15,172_|_112,772_|_(94,605)_|_-_|_33,339_|
|_Wales & SW_|_24,836_|_177,800_|_(183,955)_|_-_|_18,681_|
|**_National_**||||||
|_National Support_|_-_|_161,721_|_(109,263)_|_-_|_52,458_|
|**_Projects_**||||||
|_Community Christmas_|_-_|_40,000_|_(40,000)_|_-_|_-_|
|_Call Companions_|_35,000_|_355,460_|_(390,460)_|_-_|_-_|
||**_475,161_**|**_1,052,405_**|**_(1,033,248)_**|**_-_**|**_494,318_**|
|**_Total funds_**|**_901,198_**|**_2,658,905_**|**_(1,828,569)_**|**_-_**|**_1,731,534_**|
|_Unrestricted funds - General_|_397,037_|_1,606,500_|_(766,321)_|_(672,000)_|_565,216_|
|_Unrestricted funds - Designated (total)_|_29,000_|_-_|_(29,000)_|_672,000_|_672,000_|
|_Restricted funds - Scotland_|_15,172_|_112,772_|_(94,605)_|_-_|_33,339_|
|_Restricted funds - Other_|_459,989_|_939,633_|_(938,643)_|_-_|_460,979_|
||**_901,198_**|**_2,658,905_**|**_(1,828,569)_**|**_-_**|**_1,731,534_**|
## _**Purpose of Restricted and Designated Funds**_
_**Name of fund Description, nature and purposes of the fund Designated Diversification budget** £267,000 for the development of new and expansion of existing services._ _**Tea party relaunch**_ £ _81,000 specific funding to facilitate the relaunch of tea party services._ _**Staff structure changes** £304,000 specific funding to allow for the adequate resourcing of services._ _**Capital expenditure - IT hardware** £20,000 specific funding to allow a comprehensive replacement of obsolete IT hardware._ _**Restricted Local Groups** Re-engage groups raise funds for their own use._ F _unds are added to and spent on a variable basis._ _**Regions South East** Specific funding to cover staff in this area._ _**NW & W. Midlands** Specific funding to cover staff in this area._ _**NE/Yorkshire/East Mids** Specific funding to cover staff in this area._ _**London** Specific funding to cover staff in this area._ _**Scotland** Specific funding to cover staff in this area._ _**Wales & SW** Specific funding to cover staff in this area._ _**National National Support** Specific funding to support learning and development and the development of new projects._ _**Projects Community Christmas** Christmas campaign matching lonely older people to community festive events._ _**Call Companions** Funding to support the development and delivery of the Call Companions Service._
## 13. RELATED PARTY TRANSACTIONS
There were no related party transactions in the year (2021:£nil).
## 14. TRUSTEES
The Trustees received no remuneration or benefits-in-kind (2021: £nil). The trustees received no reimbursement of travel expenses (2021: £nil). The Trustees made aggregate donations of £755 (2021: £620)
## 15. FINANCIAL COMMITMENTS
||||**Land and**|**Other**|**Land and**|**Other**|
|---|---|---|---|---|---|---|
||||**Buildings**||**Buildings**||
||||**2022**|**2022**|**2021**|**2021**|
||||**£**|**£**|**£**|**£**|
|Amount due within|1|year|-|-|37,861|-|
|**Total**|||**-**|**-**|**37,861**|**-**|
**www.reengage.org.uk**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
**36** Re-engage Ltd | Annual Report and Accounts 2021-2022
## 16. PENSION COST
The Charity operates a defined contribution pension scheme an also pays into a private pension fund for one member of staff. The assets of the scheme are held separately from those of the Charity in an independently administered fund. The pension cost charge represents contributions payable by the charity and amounted to £37,665 (2021: £36,271). Contributions totalling £6,187 (2021: £4,917) were payable at the balance sheet date.
## 17. PRIOR YEAR STATEMENT OF FINANCIAL ACTIVITIES
||||**_Unrestricted_**|||
|---|---|---|---|---|---|
|||**_General_**|**_Designated_**|**_Restricted_**|**_Total_**|
|||**_Funds_**|
**_Funds_**|**_Funds_**|**_Funds_**|
|||**_2021_**|
**_2021_**|**_2021_**|**_2021_**|
|||**_£_**|
**_£_**|**_£_**|**_£_**|
|**_Incoming Resources_**|**_Notes_**|||||
|_Donations and Legacies_|_2/2a_|_1,105,730_|
_-_|_747,317_|_1,853,047_|
|_Grant income_|_3_|_500,000_|
_-_|_305,088_|_805,088_|
|**_Investments_**||||||
|_Bank and Investment income_|_4_|_770_|
_-_|_-_|_770_|
|**_Total incoming resources_**||**_1,606,500_**|
**_-_**|**_1,052,405_**|**_2,658,905_**|
|**_Resources expended_**||||||
|**_Raising funds_**||||||
|_Fundraising costs_||_211,283_|
_-_|_-_|_211,283_|
|**_Charitable activities_**||||||
|_Services_||_555,038_|
_29,000_|_1,033,248_|_1,617,286_|
|**_Total resources expended_**|**_5_**|**_766,321_**|
**_29,000_**|**_1,033,248_**|**_1,828,569_**|
|_Net income / (expenditure)_|_6_|_840,179_|
_(29,000)_|_19,157_|_830,337_|
|_Transfers between funds_|_12_|_(672,000)_|
_672,000_|_-_|_-_|
|**_Net movement of funds in the year_**||**_168,179_**|
**_643,000_**|**_19,157_**|**_830,337_**|
|_Funds balances brought forward at 1 April 2020_||_397,037_|
_29,000_|_475,161_|_901,198_|
|**_Funds balances carried forward at 31 March 2021_**||**_565,216_**|
**_672,000_**|**_494,318_**|**_1,731,534_**|
**I have a lovely call companion. I really enjoy receiving her calls. She works and has a husband with three children to care for, but she has always found time to call me and has never forgotten to phone.**
**www.reengage.org.uk**
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142
## **Re-engage Ltd**
7 Bell Yard London WC2A 2JR
Tel: 020 7240 0630 info@reengage.org.uk **www.reengage.org.uk**
Bringing generations together
Registered charity in England and Wales (1146149) and in Scotland (SC039377). Company number 07869142