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2022-12-31-accounts

alue for Money Me tric s
Metric RSH Actual Target Global
metrics 2022 2023 accounts
median 2021
Less than 2500
units
Reinvestment
%		 Yes 0% 0% 4.6%
New supply
delivered		 % Yes 0% 0%
New social housing supply Yes 0% 0% 0.8%
New non- social housing supply Yes 0% 0% 0%
Gearing % - debt as a %of Yes 0% 0% 33.7%
assets
EBITDA MRI Interest cover % Yes 0% 0% 205%
Headline social housing cost Yes E6,578 E6,560 F4,790
per unit
Operating
margin		 % - social Yes 21.4% 27.3% 25.1%
housing
Operating
margin		 % - overall Yes 21.4% 27.3% 22.1%
Return on capital employed Yes 2.5% 3.5% 2.9%
(ROCE) %
Average
WMC increases		 No 3.7% 7%
compared
to other		 registered
providers
nationally
Rent Loss from Voids No 0.4% 5%
Bad debts for the year fNil ENil
Tenant arrears 0.9% 5%
Turnover RSL 8102,981 F102,959
EPC Rating C and above (2014/ No 87.5% 87.5%
2021)
Resident
participation		 in No 37.5% 75%
decision making
(attendance		 at
trustee meetings)

Question 0/ 0/ 0/ 0/ 0/
Very Fairly yes No N/A
satisfied Satisfied
OI
Strongly
a ree
1.
Taking everything
into account,
how satisfied or		 93.33 6.67
dissatisfied
are you with the service provided
by
Charit
?		 the
2.
Has the Charity carried out a repair to your home		 in 66.67 33.33
the last 12months?
3.
Ifyes (to question 2), how satisfied
or dissatisfied		 90.91 9.09
are you with the overall repairs service from the
Charit
over the last 12months?
4.a Ifyes (to question 2), how satisfied or dissatisfied are 90.09 9.09
you with the time taken to complete your most recent
re airafter
oure
ortedit?
4. b Are you still waiting
for repairs to be carried out Yes/		 100
NO
4.c.Have you declined
for repairs to be carried out Yes/		 100
No
5.
How satisfied or dissatisfied
are you that the Charity		 100
rovides a home that is well-maintained?
6.
Thinking
about the condition ofthe property
or		 93.33 6.37
building
you live in, how satisfied or dissatisfied		 are
ou that the Chari
rovides a home that is safe?
7.
How satisfied or dissatisfied
are you that your		 100
landlord
listens to
our views and acts u on them?
8.
How satisfied or dissatisfied
are you that the charity		 100
kee s
ouinformed
aboutthin
sthatmatterto		 ou?
9.
To what extent do you agree or disagree
with the		 100
following? "the John Bowley and ShenNood
Almshouses
treats me fairl
and with res ect."
10. Have you made a complaint
to the Charity
in the		 last 23.08 76.92
12months?
(be clear that expressions
of
dissatisfaction
are complaints).
Yes/ No		 100
Ifyes, how satisfied or dissatisfied
are you with your
landlord's
a
roach to corn
laint handlin
?
11.Do you live in a building
with communal
areas, either		 100
inside or outside, that the Charity
is responsible
for
maintaining?
11.b Ifyes, how satisfied or dissatisfied
are you that		 your 100
landlord keeps these communal
areas clean and well-
maintained?
How satisfied or dissatisfied
are you that the John		 100
Bowley and Sherwood Almshouses
makes a positive
contribution
to
our nei
hbourhood?
12. How satisfied or dissatisfied
are you with the		 73.33 26.67
Charity's
approach
to handling
anti-social
behaviour?
13. How satisfied or dissatisfied
are you that the weekly		 93.33 6.67
maintenance
charges represent
good value for
mone

enant Satisfaction measured enant Satisfaction measured by the lan dl ord
Question Score Notes
Decent Homes Standard 0% Trustees havejust
Percentage
of Homes that		 don't meet the decent Homes commissioned
Standard quinquennial
inspections oftheir
ro erties
Repairs 100%
Repairs completed
with target timescale (emergency		 and
non- emergency
repairs requested		 by tenants)
Gas Safety Checks 100%
Percentage
ofhomes that		 have had all the necessary gas
safet
checks.
Fire Risk Assessments 100% Trustees to action
Percentage
of homes
in buildings		 that have had all the points raised in the
necessary
fire risk assessments.		 2022 Fire Door
Surve in 2023
Asbestos Safety Checks 100%
Percentage
of homes
in buildings		 that have had all the
necessary asbestos management surveys
or		 re-
ins ections
Water safety checks 100% Reviewed by trustees
Percentage
of Homes that		 have had all the necessary
le ionella risk assessments
Lift safety checks 100%
Percentage
of homes
in buildings		 where the communal
assen
er lifts have had all the necessa
safet		 checks
Complaints
relative to size of landlord		 NA 1 complaint received
The number ofcomplaints the landlord receives for each from 16 properties
1,000 homes the
own
Complaints
responded
to within		 complaint handling 100%
scale timescales
Percentage
ofcomplaints		 the landlord responds to within
the times set by the Housing
Ombudsman's
Complaint
Handlin
Code.
Antisocial cases relative to the size ofthe landlord No incidents of
The number ofanti-social behaviour cases opened for antisocial behaviour
each 1,000 homes.
Fixed Wiring Checks 100%
The number ofproperties that have up to date fixed wiring
checks

Notes 2022 2021
Turnover 105,282 98,955
Operating
expenditure
Management
expenses		 58,021 47,460
Repairs and maintenance 18,502 15,660
Service costs 6,291 4,665
(82,814) (67,785)
22,468 31,170
Other income 20
Operating
surplus		 22,488 31,170
Interest receivable
and		 other income 7 1,358 948
Surplus for the year 23,846 32,118
Revaluation
of investments		 13 (5,225) 2,727
Total comprehensive
the year		 income for 18,621 34,845

Revenue Designated Restricted Total
Reserves Reserves Funds
f. f.
Balance at 1 January 2022 463,571 203,000 49,850 716,421
Surplus
/
statement		 (deficit) from
ofcomprehensive		 27,332 (8,711) 18,621
income
490,903 194,289 49,850 735,042
Transfer between funds (8,711) 8,711
Balance at 31 December 2022 482,192 203,000 49,850 735,042

Notes 2022 2021
Fixed assets
Tangible fixed assets 12 747,313 739,722
Investments 13 44,665 49,890
791,978 789,612
Current assets
Trade and other debtors 14 6,615 4,402
Cash and cash equivalents 114,208 100,494
120,823 104,896
Creditors: amounts
within one year		 falling due 15 (10,767) (8,776)
Net current assets 110,056 96,120
Total assets less current liabilities 902,034 885,732
Creditors: amounts
after more than one		 falling
year		 due 16 (166,992) (169,311)
Total net assets 735,042 716,421

A S AT YEAR ENDED 3 1DECEMBER 2022
Notes 2022 2021
Reserves
Revenue reserve 482,192 463,571
Designated reserves 19 203,000 203,000
Restricted reserves 18 49,850 49,850
735,042 716,421

Notes 2022 2021
Net cash generated
from operating		 activities 20 35,810 43,700
Cash flow from investing activities
Purchase
oftangible
fixed assets		 (22,430) (20,036)
Interest received 334 8
13,714 23,672
Cash flow from financing activities
Interest paid
Repayment
of borrowings
Net change
in cash and cash equivalents		 13,714 23,672
Cash and cash equivalents at beginning ofthe year 100,494 76,822
Cash and cash equivalents at end of the year 114,208 100,494

Units
in man		 a gemen t.
Units at Units at
start end
Supported
housing		 and housing for older people 16 16
Turnover
2022 2021
E F
Weekly maintenance contributions 102,963 96,636
Social housing grant utilised in year 2,319 2,319
105,282 98,955
Management expenses
2022 2021
F
Water rates 148 82
Light and heat 2,212 2,401
Insurances 2,585 2,365
Cleaning 2,111 1,985
Telephone 309 330
Administration 35,817 24,160
Loss on disposal of tangible fixed assets 46
Depreciation 14,839 16,091
58,021 47,460
Service costs
2022 2021
F f.
Audit and accountancy 4,556 3,280
Subscriptions 927 810
Professional fees 751 575
6,291 4,665

6. Other in com e
2022 2021
F F
Non-government grants and donations 20
7. Interest receivable and other income
2022 2021
F
Dividends received 848 940
Bank interest received 334 8
1,182 948

2022 2021
F
Operating surplus as stated after charging:
Auditor's remuneration 4,454 3,280
Depreciation 14,839 16,091
9.Auditors' remuneration
2022 2021
F F
Fees payable for the audit ofthe charity's financial statements 4,454 3,280
Fees payable for other services 751 575

per week.
No employee
received		 remuneration
above F60,		 000 (2021 —none).
Staff costs for the year amounted to:
2022 2021
F E
Wages and salaries 29,745 19,692
Pension costs 693 394
30,438 20,086

Investments
2022 2021
The market value of investments
as at 31 December		 2022 is as follows:
M8G: Charity
Multi Asset Fund —843 income units		 744 768
BlackRock: Charities
UK Bond Fund A —309.166accumulation		 units 13,496 16,373
BlackRock: Charities
UK Bond Fund A- 720 income		 units 1,051 1,323
BlackRock: Charities
UK Equity Fund A —2,753.536		 income units 19,011 19,699
COIF: 571 income units 10,363 11,727
44,665 49,890
The cost of investments
as at 31 December 2022 is		 as follows:
M8G: Charity
Multi Asset Fund —843 income units		 732 732
BlackRock: Charities
UK Bond Fund A —309.166accumulation		 units 15,965 15,965
BlackRock: Charities
UK Bond Fund A —720 income		 units 1,376 1,376
BlackRock: Charities
UK Equity Fund A- 2,753.536		 income units 18,105 18,105
COIF: 571 income units 6,659 6,659
42,837 42,837
All investments
held at 31 December 2022 are UK listed investments		 in managed funds.
Market value at 1 January 2022 49,890 47,163
Unrealised
surplus
/ (deficit)		 (5,225) 2,727
Market value at 31 December 2022 44,665 49,890

14.Trade and other deb to rs
2022 2021
F F
Arrears ofmaintenance contributions 2,477 764
Other debtors 176
Prepayments
and accrued income		 3,962 3,638
6,615 4,402
15.Creditors: amounts falling due within one year
2022 2021
F F
Accruals and deferred income 8,464 8,456
Other creditors 2,303 320
10,767 8,776
16.Creditors: amounts falling due after more than one year
2022 2021
F F.
Accruals and deferred income 166,992 169,311
17.Deferred income
2022 2021
F F
Balance brought forward 169,311 171,630
Released
in year		 (2,319) (2,319)
Balance carried forward 166,992 169,311

ted res erves
Property
valuation Total
reservef f
At 1 January 2022 49,850 49,850
Surplus / (deficit) for the year
Transfer between funds
At 31 December 2022 49,850 49,850

Designated
reserve		 s
Cyclical Extra- Total
maintenance ordinary
fundf repair fund
At 1 January 2022 30,000 173,000 203,000
Surplus /(deficit) for the year (8,711) (8,711)
Transfers
between		 funds 30,552 30,552
Transfers for capital spend (21,841) (21,841)
At 31 December 2022 30,000 173,000 203,000

F OR THE YEAR ENDED 31D OR THE YEAR ENDED 31D ECEMBER 2022
20.Note to the statement ofcash flows
2022 2021
F
Cash flow from operating activities
Surplus for the year 23,846 32,118
Adjustments
for non-cash		 items:
Depreciation
oftangible		 fixed assets 14,839 16,091
Loss on disposal oftangible
assets		 fixed 46
(Increase)
/ decrease
in
other debtors		 trade and (2,213) 1,122
Increase
/ (decrease)
in
other creditors		 trade and 1,991 (3,350)
Government
grants
utilised		 in the year (2,319) (2,319)
Interest received (334) (8)
35,810 43,700