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2020-12-31-accounts

Charity Registration No. 1135640

Company Registration No. 07140266 (England and Wales)

ACCESS COMMUNITY TRUST

ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020

ACCESS COMMUNITY TRUST

LEGAL AND ADMINISTRATIVE INFORMATION

Trustees Mr S Wright (Chairman) Mr G Jermyn (Vice Chairman) Mr D Ellis (Honorary Treasurer) Mrs J Sutton Mr D Steel (resigned 19 May 2020) Mrs P Walker Mr A Howell Mr H Tidman Mr B Adnams (appointed 15 June 2020) Mr N Bird (appointed 22 May 2020) Mrs T Tye-Hopkins (appointed 8 June 2020) Nominated observer Phil Aves Lowestoft Rising Chief Executive Officer Mrs E Ratzer MBE Charity number 1135640 Company number 07140266 Principal and registered office 28 Gordon Road Lowestoft Suffolk NR32 1NL Auditor Ensors Accountants LLP Connexions 159 Princes Street Ipswich Suffolk IP1 1QJ Bankers National Westminster Bank 53 London Road North Lowestoft Suffolk NR32 1BJ

ACCESS COMMUNITY TRUST

CONTENTS

Page
Trustees' report 1 - 13
Statement of Trustees' responsibilities 14
Independent auditor's report 15 - 18
Statement of financial activities 19 - 20
Balance sheet 21
Statement of cash flows 22
Notes to the financial statements 23 - 37

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORTI FOR THE YEAR ENDED 31 DECEMBER 2020 The Trustee5 present their report and financial ststements lor the year ended 31 December 2020. The financial statements have been prepared in accordance with the accounting policies Sel out in the notes lo the financial statements and comply wth the charity's governing d¢xumenl. the Companies A¢1 2006 and -Accounting and Reporting by Charities Staternent ol Recommended Practice applitable to charities preparing their accounts In accordance with the Financial Reporting Standard applicable In the UK and Republic of Ireland IFRS 1021 las amended lor accounting periods commencing from 1 January 20191 Objectives and activitiès The Trust is e5tab115hed to promote social inclusion for community benefit, by preventing people from becoming socially exclLJded. relieving the needs of those who are socially excluded and assisting them lo integrate into society. In setting our Pfegramme each year we have regard to both the Charity Ctsmmission's general guidance on public benefit and the prevention and relief ol poverty for the public benefit. The Tru51ees always ensure that the programmes and activitie5 we undertake are in line vitth our charitable objects and aims. Through its a¢¢wilies the Trust'5 eth05 of 'supporting individuals lo achieve their potential, remains al the heart of everything we do, as we strive lo be there for people in their time ol need. In providing services the Trust seeks to make a difference by bringing. in the first instance. stability and security 10 people's lives and assisting them to address some ol the problem5 and difficulties they have laced. This will often involve rebuilding self-esteem, facilil8ting links with other agencies and assistance to a¢qu&re the skills and knoWedge necessary lor independent living. In order to achieve its obiectives the Trust needs to ensure that il maintains a high profile in the sector and is well p051tioned to influence key slakeholder5. The Trust is well represented on key slrategy bodies In ltte County. particularly in respect of its core funding. including Suffolk and Norfolk HRS and voluntary Sector representation groups, local Strategic Partnerships, the local authority homelessness Strategy, Lowestoft Rising. NHS Trusts, regional and national second-lier umbrella organisations. etc_ The Trust 51rives lo maintain a highly motivated and well-trained workforce to deliver qua11ty services to the people il houge5 and supports wlhin a framework of besl practice.

ACCESS COMMUNITY TRUST TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 The Trust ￿1 ils objects'ves through the opeTats"on of the following themes.. The Fyffe Centre. Lowesloft - 27 unil open aceess supported 8ccommodalion scheme for single homeless people. IHousing Related Supporti. Phoenix House, Lowestoft - 21 unil open access supported accommodation scheme for Single horneless people. (Housing Related Support). Bascule House, Lowesloft 15 unit self-contained accommodal'on scheme used as 3 semi- 5ndependent house working towards resettlement in the community. Haven Court. Lowestoft - 12 unit supported accommodation scheme for young single parents and babies. (Housing Related Supporti. Bridge View, Lowestoft - information, advice and guidan￿ drop-ln centre operating from our premises at Bascule House unt51 September 2019. From September 16th 2019 this propety delivers the Safe Stay Hub service (capacity 8 beds al one timel as part of a Governmenl-5ed initiative lo eliminate all rough sleeping. Customers who present as homeless or at risk of imminently becoming home5e5s are ssessed that day and provided with short term dormitory type ac¢orTunodalion. foc>d and clothing etc. lor up to 14 days. This seNice continued to operate throughoul the pandemic, however il was relo¢ated to a sile that was able to offer 5elf-¢ontained accommodation in line with social distancing fequirements. John Room House. Thettord - 10 unit self-CDntained supported accommodalion scheme with 12 move on flat5 also on 511e. (Housing Related Supporti. Denmark House, Lowesloft- 8 unrt 5UPPOrted housing scheme for people aged 55 years and over. Beaconsfield House, Lowestoft - 24 unil self<ontained accommodabon s¢heme lor people 18 to 24 years of age. (Housing Related Support). Avenue Mansions. Lowestoft- 8 unil supported accommodation scheme. (Housin9 Related Support). Felixslowe Young Peoples Service Support). 13 unil supported accommodation scheme. IHoLtsing Related alth and Wellbein The Anchor, Dual Diagn)sis Service consisling of Mental Health nurses, Iherapisls and highly expenenced Senior Support Workers who all have experience and qualifications in providing therapeutic interventions for those suffering with mental health problems Including.. anxiety, depression, PTSD (Post Traumatic Stress Disorderl. Bipolar Affective Disorder. OCD. SWAN Social Prescribing Service, covers the S GP surgeries aGf055 the localty Becele5. 8ungay. Halesworth. Kessingland and Southwold. Connect for Health Social Prescribing Service, covering Felixstowe. Saxmundham and North East Suffolk. ucation YOU (Youth Outreach United) is funded by 88C Children In Need as we support the personal and social development of young people, by offering them alterna11ve education. aclivilies. community (lining and just as importantly. a 53fÈ, grown-up environment where they can meet with their friends and make new ones too.

ACCESS COMMUNITY TRUST TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) ICONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 ci Sams and Enterprise Lounge, Lowestoft Community Café Social Enterprise Initiative lo develop community cohesion and provide space lor Inilialives that improve pe()ples' wellbeing This closed In line wth pandemic restrictions In March 2020, however the Café continued to offer a community meals service a5 part ol our COVID-19 response throughout Waveney. Sams at Marram Green, Kessingland - Community Café Social Enterprise initiative lo develop community cohesion. (Closed due to pandemic reslrickn'ons}. Building Better Opportunities Norfolk, supporting the Norfolk Community College by providing specialist Pfogrammes of employment support, The Crossing, Thetford - providing information. guidance and advice services lor the purposes ol supporting members of the community ￿th getting back Into work. The Waterways - Cafe and Boating Lake - Community Café Social Enterprise Initiative. working in partnership with Great Yarmouth Borough Council lo provide employment and support to the local community alongsi(Je working to maintain a site of signific8nl historical interest. (This closed during lockdown restrictions). Pavilion Café, Woodbridge Communty Cafè Social Enterprise initiative to develop community cohesion and provide space for initiatives that improve peoples. wellbeing and support the local community working in coniun¢tion with Woodbridge Town Council and other10¢81 agencies Sax'cess House - redevelopment of a former bank and the attached garden Into a warm and inviting Space for support, advice, Information and guidance for local people in Saxmundham and the surrounding areas, as a base for the wide array ol advice and support services Awss Communily Trust already offeis elsewhere Ttr)e sile offers additional Community 5pa¢e for regLJlar events and enrichment activities. (This building closed to the general publi¢ during the 2020 IDckdown period. however the site continued to operate a food parcel collection point and telephone mentoring services for those in needl. Sams, Thelford Con7munrty Café Social Enterprise initiative working in conjunction with The Crossing support services and in partnership with local agencies. statutory and non-statuttsry. IThis dosed dunng lockdown restnctionyl. PINK Orange Comrnunity Ingredients kit delivery service acrDSS Norfolk and Suffolk lor FSM children and their familieslhouseholds. Vision and Voice SuffDlk, a partnership of S organisalions that Is governed by a Memorandum DI Undeisl8nding and seek5 to deliver a range of specialist youth suppcirt programmes. In 2020 this included the Schools Emotional Wellbeing Programme which delivered in 4 Suffolk schools. The partners are Access Community Trust. Volunteering Matters, Green Light Trust. ISCRE, The Mix and Community Praxis. Customer5 through the provision of an agreed support plan. are linked into training, education an employment schemesliniliatives and other enabling activities. Ult1mately, individuals are assisted towards accessing appropriate accornmodalion in the community and. on moving Into their new house or flat, receive resettlement support until they are able to live independently. Clients who are not resident in any of the projects are able to receive advice. support and training which wll help them achieve their full potential. Regardless of the pandemic. our proactive stance to assist other like minded organisations and local aulhorilie5 that required support remained resolute. by (Jelivering Peer to Peer support and the piovision of tailored third party employee wellbeing care packages that prornoted Continuing positive mental and physical health whi15t working remotely.

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 access I Svpported Accomodotion 12 INeiwork copocit Progr'essed to independenl living New Iiidivlduols lioused in network '9W,, Accessing our Dual DiognosiR suppo11 Your Communlty YowF Trust rrr rrr rrr rrr rrr 2020 Communities & Employment Pathways ToToI positive outcomes Emergency loelfore pocks disli'ibuted 78 Housing support odvice provided Al¥1 Ongoing mentoring (<25 yeors) 54. Domestic obuse support received Employobility ovlcomes Youth ouireoch OSSlStooce Heolth & Wellbeing Services 684 Sociol Prescribing referrals received 52& Succesful Intervention IOS Vii-luol mindfulness sessions completed 186 Successful Duol Diogiiosis outcomes Essential Food Provision via PINK Oronge 22000 Childrcn received holidoy food support 727 r Households helped over Suffolk/Norfolk ionnes of sngredients delivered 1?1 i/ 165 Fully tralned employees l(M) 24 Engaged volunteers 2020

ACCESS COMMUNITY TRUST TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 Achievemenls and perfoTmanco The Trust has continued to be very active in 2020 despite the global pandemic. and trustees wsh lo acknowledge the ex¢ellent work carried Dut by the Chiel Exe¢utNe, the Senior Management Tearn an¢J all mernbers ol the staff in responding to the changing situation and taking prompt actions to ensure the year was a successful one. The Trust continues lo be receptive to change and has had lo adapt to some unique circumstances throughout 2020. The trust is proactive ln identifying and submitting bids for funding, although il acknowledges that funding has been. and wll continue to be. a huge challenge. After a couple of years with significant losses, we wefe pleased to Ènd 2019 wth a surplus, and in 2020 the tnJ51 has followed up wlh anDlher healthy svrplus Ilor further details of the financial results see the next section of this report). The improvement in the 5evel ol Te5erves over the past two years has strengthened the trust's financial resilience and pul the organ1sation in a much stronger position to face the challenges ahead This year saw some great achievements, awards and accolades for the Trust.. Accfedited as a Sunday Times Top 100 Employer134thl Sams Cafè- Highly commended in Enterprise category- Third Sector Awards CEO of the Year- Third Sector Awards Island at Waterways- Great Community Contribution- Spint of Enterprise Award$ The Anchor- Final 3 shortlist- Road to Recovery - High Sheriff Awards Sax'ce5s Hciuse - Final 3 shortlist- Strengthen your Community - High Sheriff Awards UK Business Hero Award- Chamber of Commerce BBC Make a differen¢e awards lorAcce55 Community Trust I Sax'cess House I PINK Orange Funding wrthin the charitable sector remains challenging and local government contracts eonlinue to be squeezed by austerity. In response lo this, the Trust ¢onlinue$ to seek alternative s()urces of sustainable income and has been successful in many applications lor funding 8nd bids for ¢ontracls. The Trust Is aware (rf other organisalions that are withdrawing from these areas of provision but our strategy remain5 strong in grasping opportunities to grow. where this is the correct thing to pursue both financially and wthin the objectives ol the organisation. An example of this was the rapid Introduction of the PINK Orange project, vthich was swiftly developed out ol a need to provide food provision to children, whilst learnin9 from home and during school holidays throughout the pandemic. The Trust was approached lor support to deliver this with an Initial Investment of £93k from Suffolk County Council. After a massive effort Irorn all ol the or9anisation's staff. the project ha5 developed considerably Into a larger project, that ttas continued lo deliver food provision and innovab.ve add on product5 across Norfolk and Suffolk. Initial thoughts surrounding the COVID-19 pandemic were Ihat it could devastate the Trust's finanee5. Preliminary modelled worst-case scenario suggested that wlhoul any diiecl support from the Government c)r Local Authority, the Trust could potentially suffer a loss £185k. Thanks lo a Government backed loan, this sum was drawn from Natwesl Bank lo piole¢t the organi5ation and provide longer-term security. Fortunately. as Govemrnent support schemes became clear. the Trust was able to seek assistance from the Furlough scheme Ilo protect stsff salaries from projects required to close under the Government restrictionsl, grants lo social enterprise cafes and other specialist grants that were projeet specifi¢_ In addition 10 this wlh the Introduction of PINK Orange, sotne efnployees were diverted to thi5 project and the Trust has concluded the year in a much more positive and stronger position from expectations formed at the beginnin9 of the initial lockdown in March 2020. The Board pays tribute lo the Chief Executive for her forward thinking and wllingness to diversify, alony with the Senior Management Team and all ol the staff who have rolled up their Sleeves and done their absolute best without question to positively chaner this unprecedente¢ crisis. We simply could not and would not have achieved such a remarkable turnaround wilhoul their dedication and commitment.

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) ICONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 Financial review As acknowledged above, despite the very real potenlièl for a significant Ic)ss in 2020 due lo the impact ol COVID on staffing costs and service income, the Trust has ended the year with a healthy surplus of £91,248. Whilst gome ol that surplu5 is due lo reslricled income funds received 2020 but not yet spent, our unrestricted funds CDnfirm a surplus in 2020 of £57.996. That suiplus, coming on the back of a £36k surplus on unrestricted funds in 2019. has greatly improved the financial resilience of the Tiust after a cc)uple of years of heavy losses. It continues to be evident from the ever-lncreasing list of our projects that the organisation continues lo grow and diversify as part ol ils strategy lo mitigate the risk5 from key funding streams, but also to respond to the changing needs of our commLJnities. Further commentary on those projects, our funding streams and the activities and su¢cesses in the year are del2iled elsewhere in this report. In the year lo 31 December 2020 the Trust made an overall surplu5 of £91,248, wth an Ljndedying surplu5 on Dur unrestricted funds of £57.996. This is broken down as follows". Gain in restricled funds li.e. funds that can only be used for particular purposes) Surplus on unrestricted funds (monies freely available to spend on any ol the Trust's objeclivesl Interest ir)come on bank balances 33,252 57,741 255 Total surplus for the yeai 91,248 The illcome from charitable donations, gifts and legacies in the year was £40.6461£22,453 in 20191, providing mportanl additional funding over and above the specific grants obtained lo support the Trust's projects. A Iolal of £1.261,445 was spent from Restricted Funds in the year1£994.499 in 20191 mel from fundraising income plus other grants received. The general reduction In Housing Related Support Income has continued in 2020 with HRS incofne falling from £707, 1 $4 in 2019 ID £662,612 in 2020, 50 now making up less than 160A ol lolal Trust income, whereas four years earlier it constituted 32 /g of lolal income.

ACCESS COMMUNITY TRUST TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED} FOR THE YEAR ENDED 31 DECEMBER 2020 In respect ol other occupancy-dependent income. Housing Benefits and residents. ￿nt made up 31 % of total income In Ihe year 135% in 20191 The reliance on occupancy-related funding continues to be reviewed as part ol the Trusts" overall risk management processes. Government grants made up an even more significant Income stream In 2020, In part due to the variou5 5UPPOrt grants received in relation to COVID. Governrnenl grant income in 2020 was £1.763,361 compare(J to £1.263.403 in 2019. The Trust Continues to receive core funding from local authorities and the NHS. Income from management agreements made up 3.9% of total income I5.6.￿ in 20191. Big Lottery funding streams made up a less significant element of income. with lolal Income 01 £6,89612019 - £99.4391 reflected in the Statement of Financial Activities. In addition. the Trust continues lo receive funding from East Suffolk Council through grants and contractecl work. with lolal fvnding of £649,412 in the year 12019 £338,510). Annual funding for the Dual Diagnosis proie¢l via the NHS Trust lotalled £119,80312019 £116,872). As with previous years. managing cash-flow remains a key priority for the Trust. especialty given the potential impact that COVID could have had on the organisalion. However in contrast to earfier expectations. cash levels al the end of 2020 were much improved on previous years, in part due to the £185k bank loan, bul also due to the timing of cashflow5. wlh significant sums being received In 2020 that will be spent In 2021. At 31 December 2020 the Trust's cash holding was £835,112. a significant Inerease on the opening balance for the year of £160,587. The receipt tsl monie5 in advance Is also reflected in a much higher creditors figure showing in the accounts. th accruals and deferred Income rising from £419k al 31 December 2019 to £820k at the end of 2020. Nevertheless. il Is pleasing to report that the latest balance sheet shows a position of net Current assets lor the first time Since 2Q16. with a positive current asset balance of £123.882 compared to nel current Iiabililies of £35,129 a year eadier, albeit the 2020 f4gure excludes the repayments falling due on the bank loan beyond one year. The Trust will continue to aim lor growth in &4sh-baGked reserves where conditions allow. in order lo strengthen our resilien¢e lo the challenges ahead, and as part of the prudent financial rnanagement of the Trust_ For MO￿ details on our reserves policy see the next section.

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED} FOR THE YEAR ENDED 31 DECEMBER 2020 erve Access Community Trust 15 required under the Charities SORP to stale Ihe level ol resewe5 11 holds and the reasons for holding those reserves. Charity Commissitsn guidance comments that the reseNes policy should reflect the risks associated wth the charity'5 business model. Spending commitments and financial forecasts, and plan5 lor the maintenance of essential services tor benefjuaries. addressing any Trgks of unplanned closures on beneficiaries, staff and volunteer5. The guidan¢e note5 that 'if a tharily's Income is volatile or insecure, or is VLJlnerable lo fa¢tors outside of ils own control, this may justify holding more reserve5. Trustee5 should a150 consider If the charity's reserves are sufficient lo protect it from the iisk ol in501ven¢y or serious disruption lo Ils charitable work.. Trustee5 strongly believe that the maintaining of a realistic level of cash reserves is a legih'mate objective of the Trust, and constitutes Sound and prudent financial management. The reserves policy assisls In slralegic planning by considering how new projects or activities will be funded, and inform5 financial planning and nsk management by COf)sidering whether reserves need to be used during the financial year or built up for future prc>jects, and by identifying any uncertainty in future income St￿ams. When considering an appropri*e lèvel of ￿serVeS, the trustees ¢onsider the nsks ol unforeseen emergencies or other unexpected need for funds, the needs to cover lor any exceptional operational costs. for example employing temporary staff lo cover a long-lerm sickness absence. any signfficanl fall in income, the TTU5t's planned commitments, or designations. that cannot be met by future Income alone (for example a major capital proiecll and the need to ftjnd pDtenlial defici15 in 8 c35h budget, for example where money may need lo be spent before a funding grant is received. These risks determine the atllount of resetve5 the Trust targets to hold. The COVID pandemic has ol ￿Urse prov>ded a remtnder of why such planning and risk assessment is required. A key tscfor in the targeied reserves level 15 the volatility of occupancy-based income and the predominantly fixed nature ol expenditure, the la(gest element being staff Costs. This imbalance necessitates the holding of cash reserves to allow lor peaks and troughs in cash Ilows, to ensure the conlinurty of the Trust's core business and Ihe lulfi'lment ol pay commitments lo staff. The target reserves level lor 2020 was based on analysis of the points above, the likelihood that they may occur, and the amount of ILJnding that would be required if they did. The level of reserves Is reviewed and agreed on an annual basis as part ol the budget.seiting plan. For 2020 the Tiusl's unrestricted cash-backed reserves target was £1 oek As al 31 December 2020 the level of unrestrthd reserves Stood at £428.276. however much ol thi5 is held in the form of tangible fixed assets used for delivery of services, and therefore not freely available to spend. Tangible fixed assets are therefore excluded from the operational reserves target above. eecause of this shortfall. it remains an ambition of the Trust 10 51renglhen the level of reserves over the longer term to provide Improved resilience and protection trom risk, so the level ol ¢a5h-backed unreslricled reserves will remain a key risk area for the Twsl lo monitor and manage Fundraising Although the charity makes applications lor grants to grant funding ¢harilies and accepts donations from loeal organisations and private Individuals, the charity does not run fundraising campaigns or use thirtt parties to raise funds on our behall. We do not approach individuals in per50n, by email. telephone, social media or p051 to seek donations and have not received any complaints regard(ng fundraising.

ACCESS COMMUNITY TRUST TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI ICONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 vid- mic The Government's COV1Tr19 pandemic emergency response and lock-dtswn afrangements continue to have 8 significant imp3Ct on the work ol the Trust and its finances. reqLJiring ongoing assessment ol the developing situation and the impact on our various projects. A pnmary focu5 has, of course, been on m5tsgaling the health and safety n5ks to staff and our customers, The pandemic lorced the closure ol a number of areas of our work, which Impacted on both our finances and stslfing. Staff resources were also impacted through the need lor people to sell-isolale, and all face-to-face services funded by the NHSJCCG ceased delivery, with support being provided through telephone I Skype, etc. The Trust's action plan cenlred on refocusing efforts and aclivib.es lo priorilise the safety of staff whilst maintaining essential service provision, especially given many ol our customers fall within high risk I vulnerable groups (such as the elderly and those wth high needs) plus redeployment Of stsff to provide flexibility and support. Support work swiftly moved online where possible. The increased staff cover feqLtired at our projects, plus covering for those off sick or sell-isolaling. combined th the closure ol our community calé project5 and income-generating activities. all had a significant financial impact In 2020, depending on how long the lock-down and social distancing rules were In place. Many of the Govemmenl'5 responses to the pandemi¢ impa¢led on our projects- for example the mand310ry housing of all rough sleepers forced the dosure of the Hub project at short notice, with Trust staff involved in assisting the local council with moving individuals, provi(Jing foocl parcels, bedding. etc. Despite the many challenge5. throughout 2020 we were able lo maintain all of our housing support services and didn't lose any bed spaces due to the pandemic. The furlough scheme was accessed for our h05pilality staff however we rernained paying IOODh of salarie5 for 311 of 2020. The nsks were mitigated by assuran¢e5 that Housing Benefit would be paid lor LJP to 13 weeks even wt)ere resident was elsewhere gelf-lsolaling, and our HRS contracts continuecl to be paid throughout this lime. In addition, vanotjs national bodies lobbied for financial assistance to Charities such 85 Access who work al the frontline of care. Our risk management activities fècilitated a discussion early in the year with our bank to access finanee under the Government's Business Continuity Loans scheme. and a loan facility of £185k was agreed. The loan facility. cornbined Mth the ongoing risk management activities and the mitigations above provided additional assurance lo trustees that the 2020 accounts could be prepared on a Going Concern basis.

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 Risk Management The executive management team Jt the charity maintains a risk register whieh is actively reviewed al operational meetings and at the 8oard of Trustees quarterly, or when necessity arises. The risk register 15 maintained using a simple scoring system to enable major risks lo be identified and action plan5 created. The trustees review and agree policies, systems. and procedurps to mitigate those risks identified. The main risks arising from the chzrity's operations are reduoliDn in funding, dependency on funding sources, cash flow r15k. and Increa51ng reserves. Fuiiding Risk The charity seeks to manage furlding risk by Gontinuing to Identify and apply for grant funding lor new services rather than rely on staluttsry funding. The charity Gontinues tci develop a diverse range ol services that produce unreslricled income and support the ¢harily to become more financially sustainable. Cash ntrw risk The charity need5 to manage cash-flow in order to meet Ils debts as they f811 due. Management and the trLJStees therefore con51Stently monitor this and produce cash-flow forecasts to ensure there are sufficient cash reserves available in the charity. Reserves Risk The charity maintains sufficient funds on current account lo Meet short term demand. An aclion plan is in Pla￿ to ensure the reserves target is achieved howevei due to the current uncertainty around contract renewal periods this Is likely to be 8 long term plan rather than anything more immediate. 10

ACCESS COMMUNITY TRUST TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 Plans lor fulure per￿dS No￿lth$tandIng the continuing cttallenges from COVID-19, the trustees a￿ keen to expand and diversify the trust's seNice5 and always look lor new opportunities. Social enterprise options conlinLJe to be high on the agenda to answer problem5 in s¢ciety. Government and local eouncil grants will continue to be difficult to obtain and with very tight margins due lo years of austerity. and the Impact ol the COVIO-19 pandemic on local authority fvnding and cash.flows, there 15 no sign of any change to this position. The trustees wll conduct a review of Pfoperty owned by the Trust and have made a strategic decision to aim for property ownership where achievable rather than renting from others. In conclusion The year has been a challenge irt rnany vRys, largely driven by the need fo respond to the ongoing Panoemic emer9ency and yet at the same time being alert to new opportunities lo expand and broaden the work of the Twst and mitigate the potential funding risks. Trustees remain keen to seize opportunities 10 expand the organisation and lo do the right thing to support those In need In our society. Our Chief Exe¢utive is adept at seeking out these new opportunities and being adventurous with diversification,. this has continued to pay dividends and has helped the trust to be less reliant on HRS funding. The Board continues to monitor Ils own knowledge. skills and experience and any areas idenliliea as being weak or in need of further support are being addressed through targeted recruitment of new trustees. A review is currently under way by an external consullant lo look at creativity and innovation tyoth within the trust anLY Ih the boafd. 11 is lestsment to the hard work of staff al all levels In the Trust who have worked tirelessly to ensure debts are recovered and expenditure is effectively controlled. helping to provide LJS With a more stable financial footing. This is borne out in the financial results lor the year. as reported above. Ttte Trust continves lo enioy a strong reputation wlhin the region and this h35 helped to raise our profile further afield. We want to celebrate the achievements tsl turning around a difficult situation in 2020 and entering our 46th year wlh renewed excitement that the future is challenging. ¢hanging and rewarding for everyone involved. structure. governance and managèment Governing document The governing document of the organisation is the Memorandum and Articles olAccess Community Trusr. Over our 45 years we have developed and extended our Services In response lo the needs ol our communities and people. Our offer of accommodalion-based services has now diversified Into Employment. Education. Health and Wellbeing and thriving social enterprises. Recruitmenl and appointment oflruslees Trusiee5 are re¢TUitÈd by dI￿¢t approaches lo Individuals either persona15y by existing Trustee5 and the Chief Executive or through membership bodies. The Trust has a policy ielaling lo appointment of new trustees. an(J all applications are submitted lo the Board for a decision. Trustees appointed to fill casLJal vacancies during the course of the year must offer Ihernselves for election at the next Annual General Meeting. Trustee induclAon and trnining Guidance on governance, Trust policies and procedures and the induction and training of Trustee5 IS contained in a ¢omprehen$ive information pack provided online lor Trustees on recruitment 11

ACCESS COMMUNITY TRUST TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 Org8nisalional structure Access Community Trust is a Charitable Trust, incorporated as a Company Limited by Guarantee and managed by a Board of Truslees, all of whom are volunteers. The day to day running of the Trust'5 activities is undertaken by a team of managers, SUPPOrt workers and ancillary staff working together under the supervision ol a Chief Executive who reports directly lo the Board of Trustees. The Trust's 51ralegic aims in the furtherance of ils core business are formulated In the Trust's Strategic Plan. The 8oard of Tiuslees currently meets at least six times a year lo review all matters of the Trust and exercise control over its general mana9ement and financial affairs. The Annual General Meeting and two Annual 'Away Days, form part ol this meeting structure. Arrangements for setting pay and remuneration Access Community Trust Remuneration group meets annually to discuss the pay lor the CEO and sets any other pay details for staff. The group consists of the Chair, Vice-chair and Treasurer and any changes are signed off by the Board at the next pre-arranged Board meeting. The CEO is in attendance for the meeting Ileaving for the discussion regarding the CEO'S remuneration). The main responsibilities ol the group are to'.- Review the salary of the CEO against performance, Iinancial performance and an agrèed independent market benchmarking tool Icurrently CCH Charity Salary sutveyl and make sure amendments are appropriate lo ensLJre that salaries remain competitive. Approve the annual percentage increase in the payroll lor 81151aff (which can be zero) taking into account RPI as at 31 December for the previou5 year. As a Living Wage Employer, Access abides by the annual increase set by this agieement. Approve any consolidated pay awards and staff salary increases outside of the annua5 review process as recommended from lime lo lime by the Chief Exe¢ulive Determine pension arrangements and ensure that contractual terms on termination are lair lo the Individual and the charity, that pc)or performance is not rewarded and a duty to mitigate loss is recognised. The objective ol the policy is lo ensure thal the Chief Executive and staff team are provided with appropriate incentives to encourage ￿nhan￿d performance and are, in a fair and responsible manner, rewarded for their individual contributions to the succe55 of the Charity. Related parties The Trust has management agreements with Orwell Housing Association regarding Fyffe Cenlre, Phoenix House and Haven Court, Lowestoft. Suffolk. AuditOT In accordance with the Gompany's articles, a resolution proposing that Ensors AcGOLJntants LLP be reappointed as auditor of the comp3ny will be pul al a General Meeting. 12

ACCESS COMMUNITY TRUST TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) ICONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 Small company provision$ This report has been preparecs taking advantage of the srnall companies, exemption of section 41 SA of the Companies Act 2006. Disclosure of information to audiior Each of the Trustees has confirmed that there is no information of which they are aware which is relevant to the audit, bul of which the auditor Is unaware. They have further confirmed that they have taken appropriate steps lo identify such relevant infomalion and lo establish that the audrtor Is avBre of such information. The Trustees. report was approved on 29 June 2021 and signed on behalf Df the Board of Trustees by., Mr S Wrigh Trustee hairmanl Mr D Ellis IHonorary TreasU￿r} Trustee 13

ACCESS COMMUNITY TRUST STATEMENT OF TRUSTEES, RESPONSIBILITIES FOR THE YEAR ENDED 31 DECEMBER 2020 The Trustees, who are also the directors of Access Community Trust for the purpose of company law, are responsible for preparing the Trustees, Report and the financial 5talemen15 in accordance wth applicable law and United Kingdom Accounting Slandaids Iuntted Kingdom Generalty A¢¢epted Accounting Practice). Company Law requires the Trustees lo prepare financial slalemenls ftsr each financial year which give a true and lair view of the slate ol affairs of the charity and of the incoming resources and application ol resource5, Including the income and expenditure, of the charitable company for that year. In preparing these financial statements, the Trustees are required lo.. select Suitab￿ accounting policies and then apply them consi51enlly', observe the methods and principles in the Charities SORP., make judgements and estimates that are reasonable and pruLlenl'. slate whether applicable UK Accounting Standards have been followed. subject lo any material departures disclosed and explained in the finanei8151alemenls. and prepare the financial statements Dn the going Concern ba515 unless il is inappropriate to presume Ihat the charity wll continue In operation. The Trustees are responsible for keeping adequate accounting records that disclose Mrylh reasonable accuracy al any time the financial position of the charity and enable them to ensure that the financial 5talemenls compty with the Companies Act 2008. They are alstr responsible for safeguardtng the as5els of the charity and hence for taking reasonable steps for the prevention and detection tsf Iraud and other irregularities. 14

ACCESS COMMUNITY TRUST INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ACCESS COMMUNITY TRUST Opinion We have audited the financial statements ol Access Community Tru51 Ilhe 'chaTity'} lor the year ended 31 December 2020 which compnse the statement of financial activities, the balance sheet, the statement ol cash flows and the notes lo the financial $131ements, including a summary of significant accountin9 policies The financial reporting framework Ihal has been applied In their preparation is applicable and United Kingdorn Accounting Standards, Including Financial Reporting Standaid 102 The Financial Reporting Slandard applicable in the UK 8nd Republic ofireland (United Kingdom Generally Accepted A¢¢ountsng Practice). In our opinion. the finanaal stalemenls" give a true and fair view of the stale ol the charitable ¢ompany's affairs as 3131 December 2020 and of Ils in¢oming resources and application of resources. lor the year then ended., have been properfy prepared in accordance wlh United Kingdom Generally Accepted Ac¢ounting Practice." and have been prepare(J in accordance with the ￿qUIrementS of the Companies Ad 2006. Basis for opinion We conducted trur audit in accordance wlh Inlemalional Standards on Auditing ILJKI IISAS IUKII and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilitie5 for the audit of the financial statements section of our report. We are Independent ol the charity in accordance with the ethical requirements that are relevant lo our audit ol the financial siatements in Ihe UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordan￿ wrth Ihese requiremenls. We believe that the audit evidence we have obtained 15 suffictenl and appropriate to provide a basis for our opinion. Conclusions relating to going Concern In auditing the financial statements, we have concluded that the Trustees, use of the going concem basis of accounting in the preparation ol the finanryal statements Is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or ctsnditions that, individually or collectively. may cast signif1canl doubt on the Gharity's ability to continue 35 a gcyng concem for a period ef at least twelve months from when the financial ststements are authonsed lor issue. Our re5ponsibililies and the responsibilities of the Trustees wllh ￿SpeCt lo going concem are clescribed in the relevanl sections of this report. Other information The other information comprises the information included in the annual ￿port other than the financial statements and our auditor's report thereon. The Trustees are responsible for the other Infomation contained within the annual report. Our opinion on the financial statements does not cover the other Information and. except to the extent otherwise explicitly 51aled In our report. we do not expres5 any forrn of assurance conclusion thereon. Our responsibility is to read the other Infomation and. in doing so. consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained In the course of the audit, or otherwise appears to be materially misslaled. 11 we identify such material IncL)n51slencies or apparent material misslatemenls. we are required lo determine whether this gives rise to a material misstatement tn the financial statements themselves If, based on the work we have performed, we conclude that there is a materi81 misstalement of this other information, we are reqUI￿d to report that lacl. We have nothing lo report in this regard. Opinions on other matters prescribed by the Companiès Act 2006 In our opinion, based on the work undertaken in the course ol our audit. the information given in the Trustees, report, which includes the directors. report prepared for the purposes of company law, for the financial year for which the financial slalemenls are prepared is consislenl wlh the financial statements, and the directors. report Included within the Trustees. report has been prepared in accordance with applicable legal requirements. 15-

ACCESS COMMUNITY TRUST INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF ACCESS COMMUNITY TRUST Matters on which we are rèquired to report by ex¢Èption In the light of the kno￿edge and understanding of the charity and ils environment obtained in the course of the Ljdit, we have not Identified material misstatements in the diiecltsrs, report included thrithin the Trustees, report. We have nothing to report in respe¢t of the following matters in relation lo which the Cornpanies Ael 2006 requires LJS to report to you If, in our opinion". 8dequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us", or the financial statements are not in agreement with the accounting records and reltjrns., or certain disclosure5 of trustees, remLJneration specified by law are not made,. or we have not received all the information and explanations we require lor our audit", or the Trustees were not entitled ID prepare the financial statements in accordance wlh the small Companies regime and take advantage of the small companies, exemptions in preparing the Trustees, report and from the requirement to prepare a strategic ￿pOrt. Responsibilities of Trustees As explained more fully in the slalement of Trustees. respon51bilities. the Tru5tee5. who are also the directors of the eharity for the purpose of company law, are respon5ib12 for the preparation of the financial statements and for being satisfied that they give a true and lair view, and lor such internal control as the Trustee5 determine is necessary to enable the prep2ration of financial statements that are free from material mi55tatemenl. whether due to fiaud or error. In preparing the financial statements, the Trustees are responsible for assessing the charity s ability lo continue a5 a going concern. disclosing, as applicable, fflattefs related to going concern and using the going concern basis of acGOUnting unless the Trustees either intend to liquidate the charitable tompany or to cease operations, or have realistic alternative bul lo do) so. Auditor's responsibilities for the audit of the financial statements Our objectives are lo obtain reasonable assurance about whether the financial slalemenls as a whole are f￿e from material misstatement. whether due to fraud or error. 2nd to issue an auditor's report that includes Dur opinion. Reasonable assurance 15 a high level of assurance but is not a guarantee th818n audit conducted in accordance with ISAS IUKI will always delect a material misstatement when il exists. Misstatements can arise from frakjd or errol and are considered material if, Individkjally or In the aggregate, they could reasonably be expected to influence the economic decision5 of users taken on the basis of Ihese financial statements. Irregularities, including fraud, are instances of non-eompliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstalemenls in respect of irregularities, Including fraud. The extent to which our procedures are capable of detecting irregularitie5. Including fraud. is detailed below. In planning our audit. we identify and assess the risk of material mi551alement within the financial slalements, whether due to fraud or error. In assessing the risks, consideration is given to the control environment lincludin9 Trustees, and management's own piocesses for identification and risk assessment) as well as the nature of the entity, the industry in which it operates and the underlying performance. Consideration is also given to the attitudes and incer)tives of management lo commit fraud, wlh specific procedures planned and performed lo respond to the risk ol inappropriate management override of controls. We also obtained an understanding of Ihe applicable laws and regulation5 to which the charity must adhere, through discLJssions with management and those charged with goveinance. as well as commercial knowledge of the sector and statutory legislation, in ordei lo determine the key laws and regulations applicable to the charity. 16-

ACCESS COMMUNITY TRUST INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF ACCESS COMMUNITY TRUST After assessing the risk ol fraLtd, we perfomied audit procedures to gain assurance regarding fraud and management override as follows". Auditing the risk of management override of controls, including through lesling journal entries and other adjustments for appropriateness, and evaluating the rationale behind significant transactions outside the normal Course ()f busine55. -Assessmenl of key accounting e5t1mates within the financial slalemenls in order to asse55 Ihelr ￿asONab1eness lo determine whether there is any bias in the estimates - Review of meeb'ng minutes ol Trustees and management Enquiring ol management and Trustees as lo whether they are aware of any alleged, suspected or actual fraud Iluring the year We also performed procedures to satisfy ourselves regaiding compliance with applicable laws and regulations, including-. Enquiry of Tru51ees, management and the entity's solicitors around a¢lual and potential liligalion and claims Reviewing minutes of meetings of those charged with governance_ Reviewng correspondence wth ￿levant legal authorities Reviewing legal expense accounts lor any indicators of lthgations All audit team members were made aware ol the applicable laws and regulations, as well as potential fraud risks during the planning stage ol the audit and this was dis¢us5ed at the audit team planning meeting. It was therefore determined that team members all had the relevant awareness and competence to Identify any instances of non-compliance or fraud. There are, however. inherent limitations to our above audit procedures. Auditing standards only require us lo enquire ol the Trustees and management regarding non.compliance with laws and regulations. a5 well as review regulatory and legal correspondence Ill there is any) 1115 therefore possible that instances of non-compliance could be missed, particularly where the the law in Itself is far removed from any finan¢ial Iransaclions. A further description of our responsibilities is available on the Financial Reporting Council's website al". https.'Il Ww￿.frC.Org.uklaUdlt0rsrespons1b1lltle$. This description forms part of our auditor's report. 17-

ACCESS COMMUNITY TRUST

INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF ACCESS COMMUNITY TRUST

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Helen Rumsey (Senior Statutory Auditor) for and on behalf of Ensors Accountants LLP

29 September 2021

Chartered Accountants Statutory Auditor

Connexions 159 Princes Street Ipswich Suffolk IP1 1QJ

ACCESS COMMUNITY TRUST STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DEGEMBER 2020 Current financial yèar Unrestricted Restricted funds funds 2020 2020 Total Total 2020 2019 Notes Oonations and legacies Charitable activities Fundraising Income Investments Other income 40.646 2,929,909 40.646 22.453 4,231.043 3,686.059 939 315 91,966 1.301.134 255 255 Total in¢omè 2,970.810 1,301,134 4,271,944 3,801.732 rè Rai51ng fund5 687 Charitable activities 2,919,251 1,261,445 4, 180,696 3,729,984 Total r9sources èxpended 2,919,251 1,261.445 4, 180.696 3,730,671 Net incoming re50urce$ bèfore transfers 51,559 39,689 91,248 71,061 Gross transfers be￿eft ftjnds 6,437 16.4371 Net income for the yearl Net movement in funds 57,996 33,252 91,248 71.061 Fund balan¢es at 1 January 2020 370,280 104.099 474.379 403.318 Fund balan¢È8 at 31 December 2020 428,276 137,351 565.627 474,379 The statement Of financial activities includes all gains and losses re¢ognised in the year. All Income and expenditure derive from continuing acb"vilies. The statement of financial activitie$ also Complies with the requirements lor an income and expenditure account under the Companies Act 2006. 19-

ACCESS COMMUNITY TRUST STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER 2020 Prior financial year las restated) Unrèstricted Restricted funds funds 2019 2019 Totsl 2019 Notes owm Donations and legacies Charitable activities Fundra1sing Income Investrnenls Othei Income 22,453 2.662,644 939 315 91,966 22,453 1.023,415 3,686,059 939 315 91.966 Total incomè 2,778,317 1,023,415 3,801,732 ènditu Ra15ing funds 687 887 Charitable activities 2,735,485 994,499 3.729.984 Total resources expèndèd 2,736,172 994.499 3,730,671 Net incoming resour¢¢s bèfore transfers 42,145 28.916 71,061 Gross transfers between funds 16,2011 6.201 Net income for thè yèarl Net movement in funds 35,944 35.117 71,061 Fund balances al 7 January 2019 334,336 68.982 403.318 Fund balances at 31 December 2019 370,260 104.099 474,379 The statement of financial activities Includes all gains and losse5 recognised in the year. All income and expendilure derive from continuing activities. The slatemenl ol financial activities also complies wth the requirements for an income and expenditure accoLtnt under the Cornpanies Act 2006. -20-

ACCESS COMMUNITY TRUST BALANCE SHEET AS A T 31 DECEMBER 2020 2020 2019 Notes Fixed assets Intangible assets Tangible assets 16 18,177 586.985 509.508 605,162 509,508 Current a55È1$ Stocks Debltrrs Cash at bank and in hand 18 19 9,608 346.334 835,112 364.890 160,587 1,191.054 525.477 Crèditots= amounts falling due within one year 21 11,067.1721 1560.6061 Net current assetsllliabilrti'es} 123,882 135.1291 Totsl assets less currènt liabilities 729,044 474,379 Creditors.. amounts falling due after more than one year 22 1163,417) Net assets 565,627 474.379 Income funds Restn¢led funds Unrestri¢ted fund5 25 137.351 428.276 104.099 370,280 565,627 474.379 These financial statements have been prepared in ac￿rdanCe wth the provisions applicable to companies subject lo the small Companies regime. The financial statemen15 were approved by the TnJslees on . zczi Mrswri Truste¥ hairmanl Mr D Ellis (Honorary Treasurer) Trustee Company Reglstration No. 07140266 Charity Regrstration No. 113S640 21

ACCESS COMMUNITY TRUST STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2020 2020 2019 Notes Cash flows from operating activitie5 Cash generated fromllabsorbed by) operations 29 598,548 1211,9331 Investing attivities Purchase of Intangible assets Purchase of tangible fixed assets Proceeds on disposal of tangible fixed assets Investment income received 119,8291 1101,7781 121,5001 12.329 255 145,000 315 Net cash lusèd inllgenerated from investiny activitie5 1109,0231 123,815 Financing activities Issue of bank loans 185,000 Net cash generated fromllused inl financing activities 185,000 Net increaselldecreasel in cash and cash equivalènts 674,525 188,116) Cash and cash equivalents at beginning of year 160,587 248,705 Cash and cash equivalents al end ol year 835,112 160,587 -22-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 Accounting policies Charity information Access Community Trust is a private ¢ompany limited by guarantee incorporated in England and Wales nd a registered charity In England and Vvales. The registered office is 28 Goid¢n Road, Lowesloft. Suffolk, NR32 1NL. The company registration number Is 07140266 The charity registratlDn number is 1135S40. 1.1 Accounting convention The financial statements have been prepared in accordance with the chanly's governing document, the Companies Act 2006 and "Accounting and Reporting by Charities." Slalemenl of Recommended Practice applicable to charities preparing their acctsunts in accDrdance vKth the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021" las amended for accounting periods commencing from l January 20191. The charity is a Public Benefit Entity as defined by FRS 102. The financial statements are PTepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded lo the nearest £. The finanual statements have been prepared under the historical cost convention. The prineipal accounting policie$ adopted are set out below. 1.2 Going ¢oncem At the time of approving the financial statements. the TrLJslee5 have a reasonable expectation that the charity h35 adequate resources ¢0 continue in operational existence lor the foreseeable future. Thus the Trustees continue lo adopt the going concern basis ol a¢¢ounling In preparing the financial slalemenls. 1.3 Charitsble funds Unrestncted fvnds are available for use al the discretion of the Trustees in furtherance of their charitable objecbves. Designated funds comprise unrestrirted funds which have been set aside at the discretion of the Trustees for specific purpose5. The purposes and uses of the designated funds are sel oul In the notes to the finanaal $tatements. Reslricled funds are subjeet to specific conditsons by donors as lo how they may be used. The Pu￿0$eS and uses of the restricted funds afe set out in the notes lo the financial slalements. 1.4 Incoming resources In¢otne is recognised when the charty Is legally entitled lo il after any performance conditions have been met, the amounts Can be measured reliably, and it Is probable thal Income wi15 ￿ received. Where relevant, all amounts are stated after discounts, other sales taxes and VAT. Income from grants and donations is included when receivable. Rental Income and Housing Related Supptsrt Income is included in full in the Statement of Ftnancial A¢liv1b-es in the period to which it relates. Investment incorne is included vthen receivable. Income from the sale of food and drink at the ¢afes is recognised al the point of delivery. -23-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 Accounting policies Icontlnuedl 1.5 Rèsources expènded Expenditure Is reGognised on an accrual basis as a liability is incurred. Expenditure includes any VAT which Cannot be fully recovered, and Is reported as part Cif the expenditure to which it relates.. Raising funds includes the costs ol all fundraising activities, events, non-charitable trading activities and the sale of donated goods. Charitable activities includeg all costs incurred by the charity in the delivery ol its activities and service5 for 115 beneficiaries. 11 Includes both cost5 that can be allocated directly to such activities and those costs of an indirect nature necessary lo suppcjrt them. Governance oogts include those costs a55ocialed with meeting the ¢c)nstitutional and statutory requirements of the charity and include the audil fees and 0051s linked to the strategic management of the charity. All costs are allocated between the expenditure categories ol the Statement of Finan¢ial Activities on a basis designed to reflect the use ol the resource. Gosts relating to a particular activity are allocated directly, Dlhers are apportioned on an appropriate basis. 1.6 Intangible fixed assets other than goodwill Intangible as5els are recognised al cost and are subsequently measured al cost less accumulated amortisalion and accumulated impairment105ses. Amortisation Is recognised so as lo write off the cost or valLJation of assets less their residual values over their useful lives on the following bases.. SofbNare Lyver 3 years 1.7 Tangible fixed asgets Tangible fixed assets with a c051 of over £2.000 are recorded as assets, Mrilh amounts under £2,000 being expensed to the Statement of Financial Activities. Tangible fixed assets are initially measured al CDSI and subsequently measured at cost, net of depre¢iation and any impairment losges. Costs relating to building work in respect of improvements to the structure and fabric of the freehold property and the purchase of freehold propety are capilalised in the period in which they are incurred at cost. However. if the freehold property is part of a gift then it is recorded at the property value as at the gift date. Ancillary fees for architects, Surveyors and ongoing reluibishment costs are written off as incurred. Depreciation is recognised so as lo write off the cost or valuation of assets less their residual values over theii useful lives on the following bases.. Freehold land and buildings Leasehold Improvements Computers Motor vehicles not depreciated over the period of the lease over 3 year5 over 3 year5 Depreciation has not been provided againgt freehold property as the high level of periodical repair and maintenanGe ensure the residual value of premises are maintained at no legs than current book value and accordingly, any depreciation charge would be immalerial. -24-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 A¢¢ounting poli¢ie$ (Continued) The gain or loss arising on the disposal of an asset is delermined as the d111e￿nCe be￿en the sale proceeds and the carrying value of the asset, and is recognised in net incomellexpendilurel for the year. 1.8 Impairmont of fixed assets Al eath reporting end date. the charity reviews the carrying amounls of its tangible and intangible assets 10 determine whether there Is any indi¢ab"on that those assets have suffered an Impairment loss. If any such indicabon exists, the recoverable amount of the 8sset is estirnaled in order to delemine the extent of the mpairmenl105s lif any). There was no impairment10s5 in the year. 1.9 Stocks Slo¢ks are stated at the lower of cost and estimated selling price less costs to complete and sell Inel reali5able value). Cost comprises direct materials and, where applicable. direct labour costs and those overheads that have been incurred in bringing the stocks to their present locat10n and condition. Items held for distribution ai no or nominal consideralion are measured al the lower ol replacement cost and cost. 1.10 Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held al Call with banks. olher short-tefm liquid investments with original maturities ol three months or less. and bank overdrafts. eank overdraft5 are shown wthin boryowings in Gurrent liabilities. 1.11 Financial instrumènts The charily has elected to apply the provisions ol Section 11 'Bassc Financial Instruments, and Section 12 'Olher Financial Inslruments15sues' of FRS 102 to all of its financial instruments. Financial Instruments are recognised in the Chanty's balance $heel when the charity becomes party to the ¢onlractual piovisions of the instrument. Basic financial assets 8351¢ financial assets, which include debtors and cash and bank balance5, are initially measured al transaction price including transaction costs and are subsequently cairied al amortised Cost using the effective Interest method unless the arrangement conslilutes a financing transactlon, where the transaction Is rneasured at the present value ol the future receipts disctsunted al a market rale of interest. Financial assets classffjied 85 receivable within one year are not amortised. Basic fin8ncial Ilabilitles Basic financial liabilities, including creditors alld bank loans are Initially recognised al transaction price unless the arrangement constitutes a financing transa¢tion. where the debt Instrument Is measured at the present value of the future payments discounted al a market rate of interest. Financial liabilities dassified as payable wthin tsne year are not amortised. Debt instruments are subsequently carried al amortised Cost, using the effective Interest rate method. Trade creditors are ob11gations to pay for goods or services lttal have been acquired in the ordinary course ol operations from supplier5. Amount5 payable are classified as CLJrrent liabilities If payment is due within one year or less. 11 not, they are presented as non-current liabilities. Trade creditors are recognised initially at transa¢tron price and sub5eouently measured at amortised cost using the effective interest rnethod. Derecognilion of finan¢lal liabilities Financial liabilities are derecognised when the charity's contractual obligations expl￿ or are discharged or cancelled. -25-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 A¢counting policies (Continued) 1.12 Employee benefits The cost of any unused holiday entidement 1$ recognised in the period in which the employee's services are received. Where an obligation to make a iedundancy or termination payment exists, the costs incuTred by the charity are acccsunled for on an accruals basis anij Included within employee benefits. 1.13 Retirement benefits The Trust operates a stakeholder pension scheme through the Pension Trust for employees. The assets ol the scheme are helcl separatety and contnbutions payable are charged to the Statement of Financial Activitie5. ConlribLrtions to defined contribution plans a￿ recogniged as an expense in the period in which the related service Is provided. Prepaid contributions are recognised as an asset to the extent that the P￿paYMent knrill lead to a reduction In future payments or a cash refund. 1.14 Leases Rentals p3yable under operating leases, including any lease incentives received, are charged as an expense on a straight line basis over the term of the relevant lease. 1.1S Managèd properties The Fyffe Centre, Phoenix House and Haven Court (Lowestoftl are ¢)wned by OTh￿11 Housing As50cialion Lsmiled. John Rtrom House rrhetfordl is owned by Breckland District Council, Felixslowe Youn9 Peoples Service are owned by Flagship Housing Group and Avenue Mansions is owned by Orwell Hou51ng AsSociat￿On Limilerl. All a￿ run by the Tru$1 under a management agreement. Donations and legacles Unrestricted Unreslricled funds lund$ 2020 2019 Oonalions and gifts 40,646 22,453

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 Charitable activities las restated) 2019 2020 Housing related support Rent and housing benefit Grants Received Management A9reements Calè Income Olher Income 662,812 1,311,437 1,851,444 168.254 181,550 55,546 707. 184 1,343,497 1.181,974 214,080 136,162 103.162 4.231,043 3,686.059 Analysis by fund Unrestricted funds Restricted funds 2.929.909 1,301,134 2,662,644 1,023.415 4.231,043 3,686,059 £933,28112019. £451,3961 of government grants were received in connection wth the activities of the Trust. Other grants received include Housing Related SLÈppon inwne and funding from East Suffolk Council and the NHS. Intome classified as trading income In the prior year has been re-classified as Income derived from charitable aclivilies. In¥e$tmènts Unrestricted Unrestricted funds fvnds 2020 2019 Interest receivable 255 315 27-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 Fundraising Income Unrestricted Unreslricled funds funds {as restated) 2019 2020 Fundraising events 939 Llmited by guarantee The company 15 limited by guarantee and In the event of the company being wound up. members a required lo contribute an amount not exceeding £10. Other income Unrestricted Unrestricted funds lunds 2020 2019 Nel gain on disposal of tangible fixerl assets 91,966 Raising funds Unrestricted Unrestricled funds funds las restaledl 2019 2020 ndrai Fundraising agents 687 687 -28-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 Charitable activities las restated} 2019 2020 Staff costs Other employee costs Premises costs Travel and transport costs Furniture and equipmenl Food costs Insurance and legal Other expen4ilure 2.349,077 1,981, 180 87.799 81,414 554,976 594.928 52.S29 44,107 9.571 42.771 163.212 79.957 30,531 33,487 321,184 337,345 3,568,979 3,195,189 Share of SUPPDrt costs (see note 101 Share of governance costs (see note 10) 380,165 231,552 330, 124 204,671 4,180,696 3,729,984 Analysis by fund Unrestricted funds Restricted funds 2,919,251 1,261.445 2,735,485 994,499 4.180,696 3,729,984 Expenditure classified as trading expense in the prior year h35 been rethclassified as expenditure denved from charitable activities. -29-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 10 Support costs Support Governancè costs costs 2020 Support Governance costs cos15 2019 Staff costs 281,QD9 117,832 399.741 243,459 101,760 345,219 Auditor's remuneration Other employee costs Premises costs Travel and transport costs Other office costs ank charges Other expenditure 15.520 9,942 45,783 15,520 28,870 106,474 12,006 10,857 36,449 12,006 31,528 84,766 18,928 60.S91 20.671 48,317 12,113 S,500 9.139 31,049 2,269 21,252 37,549 2,269 42 9.811 6,947 7,402 33,188 2,315 694 17,213 40,135 2,315 1,613 24 919 380,165 231,552 611.717 330,124 204.671 534.795 Analysed between Charitable activities 380.165 231,552 611,717 330,124 204,671 534,795 11 Net rnovemenl in funds 2020 2019 Net movement in funds Is stated after chargingllcrediting} Depreciation of owned tangible fixed assets Lossllprofill on disposal of tangible fixed assets Amortisation of Intangible assets Operating lease charges 11.972 7.260 191,9661 1,652 251,531 217,468 12 Auditor's rèmuneration The analysis of auditor's remuneration is as follows.. Fees payable to the charity's auditor and associates: 2020 2019 Audit of the charity's annual accounts 8,250 7,680 Non-audit services Audil-12lated assurance services 6,270 4,236 30-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED} FOR THE YEAR ENDED 31 DECEMBER 2020 13 Trustees None of the Trustees lor any persons connected wth Iheml received any remuneration or benefits from the charity during the year12019'. £nill. Only clirectly attributable expenses are reimbursed to TriJslee5 and no amoLJnts were paid or waived during the period12019.' £nill. Trustee insurance of £1,01412019'. £1,014) wa5 incurred by the charity during the year. Donations lotalling £2012019.. £1301 were made by the Trustees to the charity during the year 14 Employees Number of employees The average monthly number of employee5 during the year was.. 2020 Number 2019 Number Adminislralionlmanagement Project workers Cleaners Cooks Oual Oiagnosis Relief staff 12 81 80 18 30 12 148 126 Employment Costs 2020 2019 Èges and salaries Social security costs Other pension costs 2,510,659 182.490 SS,669 2,118,942 160,031 47,426 2,748,818 2,326,399 There was one12019 one) conlractLJal redundancy or termination payment during the year lolalling £1.20412019.' £11.8131. The number of employee5 whose annual remuneration was £60,000 or more were.. as restated 2019 Number 2020 Number £60,000- £70,000 £70,000 - £80,000 31

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 1S Taxation The charrty 1$ exempt from lèx on income and gains falling within Part 11 corporab.on Tax Act 2010 or Section 256 01 the Taxation ol Chargeable Gains Act 1992 to the exient that these are applied to 115 charitable objects. 16 Intangible fixed assets so1￿19r8 Cost Al 1 January 2020 Additions- separately acquired 19,829 Al 31 December 2020 19.829 Amorti5ation and impalmient At 1 January 2020 Arnortisation charged for the year 1,652 At 31 December 2020 1.652 Carrying amount At 31 December 2020 18,177 Al 31 December 2019 17 Tangible fix8d assets Fr••hold land Lo08eholO Comwwsmotof v•hicles nd bulldSngs Improvements Totsi Cost At 1 January 2020 Additions Disposals 427.624 125.895 67,375 553,519 101.778 (12,329} 24,213 112.3291 10,190 Al 31 December 2020 427,624 193,270 11.884 10.190 642,968 Oepreciation and iFnp8irment At 1 January 2020 Depiecialion charged In the year 44,011 7,995 44,011 11.972 1,968 2,009 Al 31 December 2020 52.006 1.968 2.009 55,983 Carrying amount Al 31 December 2020 427.624 141,264 9,916 8,181 586,985 At 31 December 2019 427.624 81.884 509,508 32-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 17 Tangible fixed assets Continued) Included wthin freehold land and buildings 15 a building with a cost value of £135,553. The property valued during March 2020 and a vaSue of £750,000 determined a5 the fair value ol the building. The valuation was performed by Steel & Co (Easl Anglial Limited. a commercial property firm based In Lowestoft. 18 Slock8 2020 2019 Finished goods and goods for resale 9.608 19 Debtors 2020 2019 Amounts falling duè wthin one year- rrade debtors Prepayments and acC¥L￿ income Other debtors 272.150 73,535 649 255.090 109,440 360 346,334 364.890 20 Loans and overdrafts 2020 2019 8ank loans 185,000 Payable within one year Payable after one year 21.583 163.417 Amounts included above which fall due after five years.. Payable by Insla5ments 15,417 The total balance relates to a Coronavirus Business Interruption Loan ICBILI. The first Instalmenl is due 13 months after the dale on whi¢h the loan was drawn and the final inslalment is ue 72 months after the date on which the loan wa5 drawn. Interest for the first 12 months is paid by the governmenl. in the form of a Business Interruplion Payment IBIPI 2nd is charged to an account separate to the loan holder account. Interest was charged at 4.42°/D p.a. plus the Bank of England Base Rate up until August 2020, at which point il was amended to 2.710kn p. plus Base Rate.

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 21 Crèditors.. arTtounts falling due within one year 2020 2019 Bank loans Trade credittsrs Other taxation and social security Accruals and deferred income Other creditors 20 21,583 120.331 96,304 819,608 9,346 84,902 44,021 419.224 12,459 1,067,172 560,606 Included within other creditor5 is an amount lotalling £8,517 12019." £10,941) In respect of outstanding pension contributions. 22 Creditors.. amounts falling due after morè than one year 2020 2019 Notes Bank loans 20 163,417 2J Deferred Income 2020 2019 Deferred income brought fO￿ard Released during the year Deferred during the year 386.963 1386,963) 709,050 465,651 1465,6511 386,963 Deferied in¢ome carried forward 709.050 386,963 Deferred income relates lo grants and housing related support funding received in advance for future periodg. 24 Rettrement benefit schemes Defined contribution schemès The charity operates a defined contribution pension scheme for all qualifying ernployees. The assets of the scheme are held separately from those ol the charity In an independently administered fund. The 3mounl recognised in the income and expenditure account as an expense in respect of defined contribution schemes was £55,66912019.' £47,426) 34-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 25 Restri¢tad funds The Income funds of the charity Include restricted funds comprising the following unexpended balances of donations and grants held on trust for specific purptsses.. Restrictèd funds year endod 31 De¢embor 2020 Movement in funds Incoming ResouTce6 rèsources exp8nded Balance at 1 January 2020 Tra￿terS 8alanco at 31 December 2020 Accommodation Employment Health and wellbeing Youth services Cafe$ 12,333 9.408 60.437 21,921 342,715 276,304 479,511 195,624 6,980 1351,3761 1258,1761 1427,1231 1222,7901 11,9801 10.771 12,4991 17.1011 12.6081 15.0001 14.443 25,037 105.724 17,8531 104,099 1.301.134 1.26 1.445 16.437} 137,351 Restricted funds year •nd&d 31 D&cember 2019 Movement in funds Incomlng Resources r•¥our¢ &xpend?d B•lanc• at 1 January 2019 Trnnsfe Bal•n¢e 31 Decembe¢ 2019 Ac¢ommodation Employment Health and wellbeing Youth seNices 7,665 19031 56,671 5,549 199,929 222,559 488,750 112,177 1195.1271 1221,9801 1481.5661 195,8261 11341 9,732 13.4181 21 12.333 9,408 60,437 21,921 68.982 1,023,415 1994,4991 6.201 104.099 Accommodation - this theme focuses on our services thal provide direct aceommodalion Services i.e. actual bed spaces, a5 well as projects and services designed to maintain tenancies or 10 5UPPOrt those needing lo access accommodation i.e. rough sleepers. Einployment - under this theme we deliver serviGe5 and ad-hoc projects designed to offer employmertl opportunities for those that require support. This might be through the employment of Individuals in our own services or through the provision of empl(>yment mentors. Health and Wellbeing- this wde ranging theme offers an urnbrella for services that offer direct clinicall healthcare Interventions, therapeutic support, physical activibes and emoknonal v￿lIbeing services. Youth SeNices this theme focuses on all of our direct provision designed for our under 25.5. It encompasses traditional youth club services, schools education provision and holiday provision. Calés this theme focuses on social enterprise projects run lo support access to employment programmes, 5UPPOrted work opportunities for IhL)5e wlh barriers to the work place. safe space lor young people lo meet and mental health dropins. -35-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI FOR THE YEAR ENDED 31 DECEMBER 2020 26 Analysis of net assets betsveen funds Unrestricted Restricted funds fund$ Unrestricted Restricted funds funds Totsl 2020 Total 2019 Fund balances are represented by.. Intangible fixed assets Tangible assets Current assetsl 18,177 586,985 18.177 586,985 509,508 509,508 113.469} 1163,417) 137,351 123,882 1163,4171 1139,2281 104,099 13S,1291 Long term liabilities 428,276 137.351 565.627 370.280 104,099 474,379 27 Opèrating lease commitments The operating lease payments represent rentals payable by the Charity for certain propety and equipment. Leases are negotiated for an average term of five years and rentals are fixed for the period of the current agreement. There a￿ options lo extend some ol the contracts at the prevailing market rate. Operating lease expenses for the year lot81 £251.531 {2019.' £217,468). a5 reststed 2019 2020 Within one year Be￿een ￿ and five years In over five years 215,534 530,444 787.064 233.163 620.934 879,455 1,533.042 1.733,552 28 Related party transactions Remuneration of key managèm8nt pèrsonnèl Key management personnel include all persons that have authority and responsibility for planning. ￿1￿Cting and conliolling the 8ctivib.es of the charity. The lolal remuneration paid lo key management pefsonnel for servic£s provided to the charity is as follows. 2020 2019 Aggregate ctsmpensalion 347,620 208,255 -36-

ACCESS COMMUNITY TRUST NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 DECEMBER 2020 28 Rèlatèd paty trdnsactions Icontinuedl There were no other related party transactions requiring disclosure within the current or previous year. 29 Cash gon•rated from opèration6 2020 2019 Surplus Ihe year 91.248 71,061 Adjustments for". Investment Income recognised in statement of finantial activities Gain on disposal of tangible fixed assets Depreciation and amortisation {2551 13151 191.9661 7.260 13.624 Movements in working capital.. Ilncreasel in stocks Decreasellincreasel in debtors Increaselldecreasel in creditors 19.6081 18,556 484,983 1105,9121 192,0611 Cash gènerated tr0mllabs0r￿d by) operations 598,548 1211.933) 30 Analysis of ¢hanges in net funds At 1 J*nuary Z020 Cash n0kn8 At 31 Dècembèr 2020 Cash at bank and in hand 160,587 674.525 835,112 Loans fallrng due within one year Loans falling due after more than one year 121.5831 1163.4171 121.5831 1163,4171 160.587 489,525 650,112 .37_