**Charity Registration No. 1135640** 

**Company Registration No. 07140266 (England and Wales)** 

## **ACCESS COMMUNITY TRUST** 

# **ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020** 



## **ACCESS COMMUNITY TRUST** 

## **LEGAL AND ADMINISTRATIVE INFORMATION** 

**Trustees** Mr S Wright (Chairman) Mr G Jermyn (Vice Chairman) Mr D Ellis (Honorary Treasurer) Mrs J Sutton Mr D Steel (resigned 19 May 2020) Mrs P Walker Mr A Howell Mr H Tidman Mr B Adnams (appointed 15 June 2020) Mr N Bird (appointed 22 May 2020) Mrs T Tye-Hopkins (appointed 8 June 2020) **Nominated observer** Phil Aves Lowestoft Rising **Chief Executive Officer** Mrs E Ratzer MBE **Charity number** 1135640 **Company number** 07140266 **Principal and registered office** 28 Gordon Road Lowestoft Suffolk NR32 1NL **Auditor** Ensors Accountants LLP Connexions 159 Princes Street Ipswich Suffolk IP1 1QJ **Bankers** National Westminster Bank 53 London Road North Lowestoft Suffolk NR32 1BJ 



## **ACCESS COMMUNITY TRUST** 

## **CONTENTS** 

||**Page**|
|---|---|
|Trustees' report|1 - 13|
|Statement of Trustees' responsibilities|14|
|Independent auditor's report|15 - 18|
|Statement of financial activities|19 - 20|
|Balance sheet|21|
|Statement of cash flows|22|
|Notes to the financial statements|23 - 37|





ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORTI
FOR THE YEAR ENDED 31 DECEMBER 2020
The Trustee5 present their report and financial ststements lor the year ended 31 December 2020.
The financial statements have been prepared in accordance with the accounting policies Sel out in the notes
lo the financial statements and comply wth the charity's governing d¢xumenl. the Companies A¢1 2006 and
-Accounting and Reporting by Charities Staternent ol Recommended Practice applitable to charities
preparing their accounts In accordance with the Financial Reporting Standard applicable In the UK and
Republic of Ireland IFRS 1021 las amended lor accounting periods commencing from 1 January 20191
Objectives and activitiès
The Trust is e5tab115hed to promote social inclusion for community benefit, by preventing people from
becoming socially exclLJded. relieving the needs of those who are socially excluded and assisting them lo
integrate into society.
In setting our Pfegramme each year we have regard to both the Charity Ctsmmission's general guidance on
public benefit and the prevention and relief ol poverty for the public benefit. The Tru51ees always ensure that
the programmes and activitie5 we undertake are in line vitth our charitable objects and aims.
Through its a¢¢wilies the Trust'5 eth05 of 'supporting individuals lo achieve their potential, remains al the heart
of everything we do, as we strive lo be there for people in their time ol need. In providing services the Trust
seeks to make a difference by bringing. in the first instance. stability and security 10 people's lives and
assisting them to address some ol the problem5 and difficulties they have laced. This will often involve
rebuilding self-esteem, facilil8ting links with other agencies and assistance to a¢qu&re the skills and knoWedge
necessary lor independent living.
In order to achieve its obiectives the Trust needs to ensure that il maintains a high profile in the sector and is
well p051tioned to influence key slakeholder5. The Trust is well represented on key slrategy bodies In ltte
County. particularly in respect of its core funding. including Suffolk and Norfolk HRS and voluntary Sector
representation groups, local Strategic Partnerships, the local authority homelessness Strategy, Lowestoft
Rising. NHS Trusts, regional and national second-lier umbrella organisations. etc_ The Trust 51rives lo
maintain a highly motivated and well-trained workforce to deliver qua11ty services to the people il houge5 and
supports wlhin a framework of besl practice.

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
The Trust ￿1 ils objects'ves through the opeTats"on of the following themes..
The Fyffe Centre. Lowesloft - 27 unil open aceess supported 8ccommodalion scheme for single
homeless people. IHousing Related Supporti.
Phoenix House, Lowestoft - 21 unil open access supported accommodation scheme for Single
horneless people. (Housing Related Support).
Bascule House, Lowesloft
15 unit self-contained accommodal'on scheme used as 3 semi-
5ndependent house working towards resettlement in the community.
Haven Court. Lowestoft - 12 unit supported accommodation scheme for young single parents and
babies. (Housing Related Supporti.
Bridge View, Lowestoft - information, advice and guidan￿ drop-ln centre operating from our premises
at Bascule House unt51 September 2019. From September 16th 2019 this propety delivers the Safe
Stay Hub service (capacity 8 beds al one timel as part of a Governmenl-5ed initiative lo eliminate all
rough sleeping. Customers who present as homeless or at risk of imminently becoming home5e5s are
ssessed that day and provided with short term dormitory type ac¢orTunodalion. foc>d and clothing etc.
lor up to 14 days. This seNice continued to operate throughoul the pandemic, however il was
relo¢ated to a sile that was able to offer 5elf-¢ontained accommodation in line with social distancing
fequirements.
John Room House. Thettord - 10 unit self-CDntained supported accommodalion scheme with 12
move on flat5 also on 511e. (Housing Related Supporti.
Denmark House, Lowesloft- 8 unrt 5UPPOrted housing scheme for people aged 55 years and over.
Beaconsfield House, Lowestoft - 24 unil self<ontained accommodabon s¢heme lor people 18 to 24
years of age. (Housing Related Support).
Avenue Mansions. Lowestoft- 8 unil supported accommodation scheme. (Housin9 Related Support).
Felixslowe Young Peoples Service
Support).
13 unil supported accommodation scheme. IHoLtsing Related
alth and Wellbein
The Anchor, Dual Diagn)sis Service consisling of Mental Health nurses, Iherapisls and highly
expenenced Senior Support Workers who all have experience and qualifications in providing
therapeutic interventions for those suffering with mental health problems Including.. anxiety,
depression, PTSD (Post Traumatic Stress Disorderl. Bipolar Affective Disorder. OCD.
SWAN Social Prescribing Service, covers the S GP surgeries aGf055 the localty Becele5. 8ungay.
Halesworth. Kessingland and Southwold.
Connect for Health Social Prescribing Service, covering Felixstowe. Saxmundham and North East
Suffolk.
ucation
YOU (Youth Outreach United) is funded by 88C Children In Need as we support the personal and
social development of young people, by offering them alterna11ve education. aclivilies. community
(lining and just as importantly. a 53fÈ, grown-up environment where they can meet with their friends
and make new ones too.

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) ICONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
ci
Sams and Enterprise Lounge, Lowestoft Community Café Social Enterprise Initiative lo develop
community cohesion and provide space lor Inilialives that improve pe()ples' wellbeing This closed In
line wth pandemic restrictions In March 2020, however the Café continued to offer a community
meals service a5 part ol our COVID-19 response throughout Waveney.
Sams at Marram Green, Kessingland - Community Café Social Enterprise initiative lo develop
community cohesion. (Closed due to pandemic reslrickn'ons}.
Building Better Opportunities Norfolk, supporting the Norfolk Community College by providing
specialist Pfogrammes of employment support,
The Crossing, Thetford - providing information. guidance and advice services lor the purposes ol
supporting members of the community ￿th getting back Into work.
The Waterways - Cafe and Boating Lake - Community Café Social Enterprise Initiative. working in
partnership with Great Yarmouth Borough Council lo provide employment and support to the local
community alongsi(Je working to maintain a site of signific8nl historical interest. (This closed during
lockdown restrictions).
Pavilion Café, Woodbridge
Communty Cafè Social Enterprise initiative to develop community
cohesion and provide space for initiatives that improve peoples. wellbeing and support the local
community working in coniun¢tion with Woodbridge Town Council and other10¢81 agencies
Sax'cess House - redevelopment of a former bank and the attached garden Into a warm and inviting
Space for support, advice, Information and guidance for local people in Saxmundham and the
surrounding areas, as a base for the wide array ol advice and support services Awss Communily
Trust already offeis elsewhere Ttr)e sile offers additional Community 5pa¢e for regLJlar events and
enrichment activities. (This building closed to the general publi¢ during the 2020 IDckdown period.
however the site continued to operate a food parcel collection point and telephone mentoring services
for those in needl.
Sams, Thelford
Con7munrty Café Social Enterprise initiative working in conjunction with The
Crossing support services and in partnership with local agencies. statutory and non-statuttsry. IThis
dosed dunng lockdown restnctionyl.
PINK Orange
Comrnunity Ingredients kit delivery service acrDSS Norfolk and Suffolk lor FSM
children and their familieslhouseholds.
Vision and Voice SuffDlk, a partnership of S organisalions that Is governed by a Memorandum DI
Undeisl8nding and seek5 to deliver a range of specialist youth suppcirt programmes. In 2020 this
included the Schools Emotional Wellbeing Programme which delivered in 4 Suffolk schools. The
partners are Access Community Trust. Volunteering Matters, Green Light Trust. ISCRE, The Mix and
Community Praxis.
Customer5 through the provision of an agreed support plan. are linked into training, education an
employment schemesliniliatives and other enabling activities. Ult1mately, individuals are assisted towards
accessing appropriate accornmodalion in the community and. on moving Into their new house or flat, receive
resettlement support until they are able to live independently. Clients who are not resident in any of the
projects are able to receive advice. support and training which wll help them achieve their full potential.
Regardless of the pandemic. our proactive stance to assist other like minded organisations and local
aulhorilie5 that required support remained resolute. by (Jelivering Peer to Peer support and the piovision of
tailored third party employee wellbeing care packages that prornoted Continuing positive mental and physical
health whi15t working remotely.

ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
access I
Svpported
Accomodotion
12 INeiwork copocit
Progr'essed to
independenl living
New Iiidivlduols
lioused in network
'9W,, Accessing our Dual
DiognosiR suppo11
Your Communlty YowF Trust
rrr
rrr
rrr
rrr
rrr
2020
Communities &
Employment Pathways
ToToI positive
outcomes
Emergency loelfore
pocks disli'ibuted
78 Housing support
odvice provided
Al¥1 Ongoing mentoring
(<25 yeors)
54. Domestic obuse
support received
Employobility
ovlcomes
Youth ouireoch
OSSlStooce
Heolth &
Wellbeing Services
684 Sociol Prescribing
referrals received
52& Succesful
Intervention
IOS Vii-luol mindfulness
sessions completed
186 Successful Duol
Diogiiosis outcomes
Essential Food Provision
via PINK Oronge
22000 Childrcn received
holidoy food support
727 r Households helped
over Suffolk/Norfolk
ionnes of sngredients
delivered
1?1
i/
165 Fully tralned
employees
l(M)
24 Engaged
volunteers
2020

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
Achievemenls and perfoTmanco
The Trust has continued to be very active in 2020 despite the global pandemic. and trustees wsh lo
acknowledge the ex¢ellent work carried Dut by the Chiel Exe¢utNe, the Senior Management Tearn an¢J all
mernbers ol the staff in responding to the changing situation and taking prompt actions to ensure the year was
a successful one.
The Trust continues lo be receptive to change and has had lo adapt to some unique circumstances
throughout 2020. The trust is proactive ln identifying and submitting bids for funding, although il acknowledges
that funding has been. and wll continue to be. a huge challenge.
After a couple of years with significant losses, we wefe pleased to Ènd 2019 wth a surplus, and in 2020 the
tnJ51 has followed up wlh anDlher healthy svrplus Ilor further details of the financial results see the next
section of this report). The improvement in the 5evel ol Te5erves over the past two years has strengthened the
trust's financial resilience and pul the organ1sation in a much stronger position to face the challenges ahead
This year saw some great achievements, awards and accolades for the Trust..
Accfedited as a Sunday Times Top 100 Employer134thl
Sams Cafè- Highly commended in Enterprise category- Third Sector Awards
CEO of the Year- Third Sector Awards
Island at Waterways- Great Community Contribution- Spint of Enterprise Award$
The Anchor- Final 3 shortlist- Road to Recovery - High Sheriff Awards
Sax'ce5s Hciuse - Final 3 shortlist- Strengthen your Community - High Sheriff Awards
UK Business Hero Award- Chamber of Commerce
BBC Make a differen¢e awards lorAcce55 Community Trust I Sax'cess House I PINK Orange
Funding wrthin the charitable sector remains challenging and local government contracts eonlinue to be
squeezed by austerity. In response lo this, the Trust ¢onlinue$ to seek alternative s()urces of sustainable
income and has been successful in many applications lor funding 8nd bids for ¢ontracls. The Trust Is aware (rf
other organisalions that are withdrawing from these areas of provision but our strategy remain5 strong in
grasping opportunities to grow. where this is the correct thing to pursue both financially and wthin the
objectives ol the organisation. An example of this was the rapid Introduction of the PINK Orange project,
vthich was swiftly developed out ol a need to provide food provision to children, whilst learnin9 from home and
during school holidays throughout the pandemic. The Trust was approached lor support to deliver this with an
Initial Investment of £93k from Suffolk County Council. After a massive effort Irorn all ol the or9anisation's staff.
the project ha5 developed considerably Into a larger project, that ttas continued lo deliver food provision and
innovab.ve add on product5 across Norfolk and Suffolk.
Initial thoughts surrounding the COVID-19 pandemic were Ihat it could devastate the Trust's finanee5.
Preliminary modelled worst-case scenario suggested that wlhoul any diiecl support from the Government c)r
Local Authority, the Trust could potentially suffer a loss £185k. Thanks lo a Government backed loan, this sum
was drawn from Natwesl Bank lo piole¢t the organi5ation and provide longer-term security. Fortunately. as
Govemrnent support schemes became clear. the Trust was able to seek assistance from the Furlough scheme
Ilo protect stsff salaries from projects required to close under the Government restrictionsl, grants lo social
enterprise cafes and other specialist grants that were projeet specifi¢_ In addition 10 this wlh the Introduction of
PINK Orange, sotne efnployees were diverted to thi5 project and the Trust has concluded the year in a much
more positive and stronger position from expectations formed at the beginnin9 of the initial lockdown in March
2020.
The Board pays tribute lo the Chief Executive for her forward thinking and wllingness to diversify, alony with
the Senior Management Team and all ol the staff who have rolled up their Sleeves and done their absolute
best without question to positively chaner this unprecedente¢ crisis. We simply could not and would not have
achieved such a remarkable turnaround wilhoul their dedication and commitment.

ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) ICONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
Financial review
As acknowledged above, despite the very real potenlièl for a significant Ic)ss in 2020 due lo the impact ol
COVID on staffing costs and service income, the Trust has ended the year with a healthy surplus of £91,248.
Whilst gome ol that surplu5 is due lo reslricled income funds received 2020 but not yet spent, our
unrestricted funds CDnfirm a surplus in 2020 of £57.996. That suiplus, coming on the back of a £36k surplus
on unrestricted funds in 2019. has greatly improved the financial resilience of the Tiust after a cc)uple of years
of heavy losses.
It continues to be evident from the ever-lncreasing list of our projects that the organisation continues lo grow
and diversify as part ol ils strategy lo mitigate the risk5 from key funding streams, but also to respond to the
changing needs of our commLJnities. Further commentary on those projects, our funding streams and the
activities and su¢cesses in the year are del2iled elsewhere in this report.
In the year lo 31 December 2020 the Trust made an overall surplu5 of £91,248, wth an Ljndedying surplu5 on
Dur unrestricted funds of £57.996. This is broken down as follows".
Gain in restricled funds li.e. funds that can only be used for particular purposes)
Surplus on unrestricted funds (monies freely available to spend on any ol the Trust's objeclivesl
Interest ir)come on bank balances
33,252
57,741
255
Total surplus for the yeai
91,248
The illcome from charitable donations, gifts and legacies in the year was £40.6461£22,453 in 20191, providing
mportanl additional funding over and above the specific grants obtained lo support the Trust's projects. A Iolal
of £1.261,445 was spent from Restricted Funds in the year1£994.499 in 20191 mel from fundraising income
plus other grants received.
The general reduction In Housing Related Support Income has continued in 2020 with HRS incofne falling
from £707, 1 $4 in 2019 ID £662,612 in 2020, 50 now making up less than 160A ol lolal Trust income, whereas
four years earlier it constituted 32 /g of lolal income.

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED}
FOR THE YEAR ENDED 31 DECEMBER 2020
In respect ol other occupancy-dependent income. Housing Benefits and residents. ￿nt made up 31 % of total
income In Ihe year 135% in 20191 The reliance on occupancy-related funding continues to be reviewed as
part ol the Trusts" overall risk management processes.
Government grants made up an even more significant Income stream In 2020, In part due to the variou5
5UPPOrt grants received in relation to COVID. Governrnenl grant income in 2020 was £1.763,361 compare(J to
£1.263.403 in 2019. The Trust Continues to receive core funding from local authorities and the NHS.
Income from management agreements made up 3.9% of total income I5.6.￿ in 20191. Big Lottery funding
streams made up a less significant element of income. with lolal Income 01 £6,89612019 - £99.4391 reflected
in the Statement of Financial Activities. In addition. the Trust continues lo receive funding from East Suffolk
Council through grants and contractecl work. with lolal fvnding of £649,412 in the year 12019 £338,510).
Annual funding for the Dual Diagnosis proie¢l via the NHS Trust lotalled £119,80312019 £116,872).
As with previous years. managing cash-flow remains a key priority for the Trust. especialty given the potential
impact that COVID could have had on the organisalion. However in contrast to earfier expectations. cash
levels al the end of 2020 were much improved on previous years, in part due to the £185k bank loan, bul also
due to the timing of cashflow5. wlh significant sums being received In 2020 that will be spent In 2021. At 31
December 2020 the Trust's cash holding was £835,112. a significant Inerease on the opening balance for the
year of £160,587.
The receipt tsl monie5 in advance Is also reflected in a much higher creditors figure showing in the accounts.
th accruals and deferred Income rising from £419k al 31 December 2019 to £820k at the end of 2020.
Nevertheless. il Is pleasing to report that the latest balance sheet shows a position of net Current assets lor
the first time Since 2Q16. with a positive current asset balance of £123.882 compared to nel current Iiabililies
of £35,129 a year eadier, albeit the 2020 f4gure excludes the repayments falling due on the bank loan beyond
one year.
The Trust will continue to aim lor growth in &4sh-baGked reserves where conditions allow. in order lo
strengthen our resilien¢e lo the challenges ahead, and as part of the prudent financial rnanagement of the
Trust_ For MO￿ details on our reserves policy see the next section.

ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED}
FOR THE YEAR ENDED 31 DECEMBER 2020
erve
Access Community Trust 15 required under the Charities SORP to stale Ihe level ol resewe5 11 holds and the
reasons for holding those reserves. Charity Commissitsn guidance comments that the reseNes policy should
reflect the risks associated wth the charity'5 business model. Spending commitments and financial forecasts,
and plan5 lor the maintenance of essential services tor benefjuaries. addressing any Trgks of unplanned
closures on beneficiaries, staff and volunteer5.
The guidan¢e note5 that 'if a tharily's Income is volatile or insecure, or is VLJlnerable lo fa¢tors outside of ils
own control, this may justify holding more reserve5. Trustee5 should a150 consider If the charity's reserves are
sufficient lo protect it from the iisk ol in501ven¢y or serious disruption lo Ils charitable work.. Trustee5 strongly
believe that the maintaining of a realistic level of cash reserves is a legih'mate objective of the Trust, and
constitutes Sound and prudent financial management.
The reserves policy assisls In slralegic planning by considering how new projects or activities will be funded,
and inform5 financial planning and nsk management by COf)sidering whether reserves need to be used during
the financial year or built up for future prc>jects, and by identifying any uncertainty in future income St￿ams.
When considering an appropri*e lèvel of ￿serVeS, the trustees ¢onsider the nsks ol unforeseen emergencies
or other unexpected need for funds, the needs to cover lor any exceptional operational costs. for example
employing temporary staff lo cover a long-lerm sickness absence. any signfficanl fall in income, the TTU5t's
planned commitments, or designations. that cannot be met by future Income alone (for example a major
capital proiecll and the need to ftjnd pDtenlial defici15 in 8 c35h budget, for example where money may need
lo be spent before a funding grant is received. These risks determine the atllount of resetve5 the Trust targets
to hold. The COVID pandemic has ol ￿Urse prov>ded a remtnder of why such planning and risk assessment
is required.
A key tscfor in the targeied reserves level 15 the volatility of occupancy-based income and the predominantly
fixed nature ol expenditure, the la(gest element being staff Costs. This imbalance necessitates the holding of
cash reserves to allow lor peaks and troughs in cash Ilows, to ensure the conlinurty of the Trust's core
business and Ihe lulfi'lment ol pay commitments lo staff.
The target reserves level lor 2020 was based on analysis of the points above, the likelihood that they may
occur, and the amount of ILJnding that would be required if they did. The level of reserves Is reviewed and
agreed on an annual basis as part ol the budget.seiting plan. For 2020 the Tiusl's unrestricted cash-backed
reserves target was £1 oek
As al 31 December 2020 the level of unrestrthd reserves Stood at £428.276. however much ol thi5 is held in
the form of tangible fixed assets used for delivery of services, and therefore not freely available to spend.
Tangible fixed assets are therefore excluded from the operational reserves target above. eecause of this
shortfall. it remains an ambition of the Trust 10 51renglhen the level of reserves over the longer term to provide
Improved resilience and protection trom risk, so the level ol ¢a5h-backed unreslricled reserves will remain a
key risk area for the Twsl lo monitor and manage
Fundraising
Although the charity makes applications lor grants to grant funding ¢harilies and accepts donations from loeal
organisations and private Individuals, the charity does not run fundraising campaigns or use thirtt parties to
raise funds on our behall. We do not approach individuals in per50n, by email. telephone, social media or p051
to seek donations and have not received any complaints regard(ng fundraising.

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
vid-
mic
The Government's COV1Tr19 pandemic emergency response and lock-dtswn afrangements continue to have
8 significant imp3Ct on the work ol the Trust and its finances. reqLJiring ongoing assessment ol the developing
situation and the impact on our various projects. A pnmary focu5 has, of course, been on m5tsgaling the health
and safety n5ks to staff and our customers,
The pandemic lorced the closure ol a number of areas of our work, which Impacted on both our finances and
stslfing. Staff resources were also impacted through the need lor people to sell-isolale, and all face-to-face
services funded by the NHSJCCG ceased delivery, with support being provided through telephone I Skype,
etc.
The Trust's action plan cenlred on refocusing efforts and aclivib.es lo priorilise the safety of staff whilst
maintaining essential service provision, especially given many ol our customers fall within high risk I
vulnerable groups (such as the elderly and those wth high needs) plus redeployment Of stsff to provide
flexibility and support. Support work swiftly moved online where possible.
The increased staff cover feqLtired at our projects, plus covering for those off sick or sell-isolaling. combined
th the closure ol our community calé project5 and income-generating activities. all had a significant financial
impact In 2020, depending on how long the lock-down and social distancing rules were In place.
Many of the Govemmenl'5 responses to the pandemi¢ impa¢led on our projects- for example the mand310ry
housing of all rough sleepers forced the dosure of the Hub project at short notice, with Trust staff involved in
assisting the local council with moving individuals, provi(Jing foocl parcels, bedding. etc. Despite the many
challenge5. throughout 2020 we were able lo maintain all of our housing support services and didn't lose any
bed spaces due to the pandemic. The furlough scheme was accessed for our h05pilality staff however we
rernained paying IOODh of salarie5 for 311 of 2020.
The nsks were mitigated by assuran¢e5 that Housing Benefit would be paid lor LJP to 13 weeks even wt)ere
resident was elsewhere gelf-lsolaling, and our HRS contracts continuecl to be paid throughout this lime. In
addition, vanotjs national bodies lobbied for financial assistance to Charities such 85 Access who work al the
frontline of care.
Our risk management activities fècilitated a discussion early in the year with our bank to access finanee under
the Government's Business Continuity Loans scheme. and a loan facility of £185k was agreed. The loan
facility. cornbined Mth the ongoing risk management activities and the mitigations above provided additional
assurance lo trustees that the 2020 accounts could be prepared on a Going Concern basis.

ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
Risk Management
The executive management team Jt the charity maintains a risk register whieh is actively reviewed al
operational meetings and at the 8oard of Trustees quarterly, or when necessity arises. The risk register 15
maintained using a simple scoring system to enable major risks lo be identified and action plan5 created. The
trustees review and agree policies, systems. and procedurps to mitigate those risks identified.
The main risks arising from the chzrity's operations are reduoliDn in funding, dependency on funding sources,
cash flow r15k. and Increa51ng reserves.
Fuiiding Risk
The charity seeks to manage furlding risk by Gontinuing to Identify and apply for grant funding lor new services
rather than rely on staluttsry funding. The charity Gontinues tci develop a diverse range ol services that
produce unreslricled income and support the ¢harily to become more financially sustainable.
Cash ntrw risk
The charity need5 to manage cash-flow in order to meet Ils debts as they f811 due. Management and the
trLJStees therefore con51Stently monitor this and produce cash-flow forecasts to ensure there are sufficient
cash reserves available in the charity.
Reserves Risk
The charity maintains sufficient funds on current account lo Meet short term demand. An aclion plan is in
Pla￿ to ensure the reserves target is achieved howevei due to the current uncertainty around contract
renewal periods this Is likely to be 8 long term plan rather than anything more immediate.
10

ACCESS COMMUNITY TRUST
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
Plans lor fulure per￿dS
No￿lth$tandIng the continuing cttallenges from COVID-19, the trustees a￿ keen to expand and diversify the
trust's seNice5 and always look lor new opportunities. Social enterprise options conlinLJe to be high on the
agenda to answer problem5 in s¢ciety. Government and local eouncil grants will continue to be difficult to
obtain and with very tight margins due lo years of austerity. and the Impact ol the COVIO-19 pandemic on
local authority fvnding and cash.flows, there 15 no sign of any change to this position.
The trustees wll conduct a review of Pfoperty owned by the Trust and have made a strategic decision to aim
for property ownership where achievable rather than renting from others.
In conclusion
The year has been a challenge irt rnany vRys, largely driven by the need fo respond to the ongoing Panoemic
emer9ency and yet at the same time being alert to new opportunities lo expand and broaden the work of the
Twst and mitigate the potential funding risks. Trustees remain keen to seize opportunities 10 expand the
organisation and lo do the right thing to support those In need In our society. Our Chief Exe¢utive is adept at
seeking out these new opportunities and being adventurous with diversification,. this has continued to pay
dividends and has helped the trust to be less reliant on HRS funding.
The Board continues to monitor Ils own knowledge. skills and experience and any areas idenliliea as being
weak or in need of further support are being addressed through targeted recruitment of new trustees. A review
is currently under way by an external consullant lo look at creativity and innovation tyoth within the trust anLY
Ih the boafd.
11 is lestsment to the hard work of staff al all levels In the Trust who have worked tirelessly to ensure debts are
recovered and expenditure is effectively controlled. helping to provide LJS With a more stable financial footing.
This is borne out in the financial results lor the year. as reported above. Ttte Trust continves lo enioy a strong
reputation wlhin the region and this h35 helped to raise our profile further afield. We want to celebrate the
achievements tsl turning around a difficult situation in 2020 and entering our 46th year wlh renewed
excitement that the future is challenging. ¢hanging and rewarding for everyone involved.
structure. governance and managèment
Governing document
The governing document of the organisation is the Memorandum and Articles olAccess Community Trusr.
Over our 45 years we have developed and extended our Services In response lo the needs ol our
communities and people. Our offer of accommodalion-based services has now diversified Into Employment.
Education. Health and Wellbeing and thriving social enterprises.
Recruitmenl and appointment oflruslees
Trusiee5 are re¢TUitÈd by dI￿¢t approaches lo Individuals either persona15y by existing Trustee5 and the Chief
Executive or through membership bodies. The Trust has a policy ielaling lo appointment of new trustees. an(J
all applications are submitted lo the Board for a decision. Trustees appointed to fill casLJal vacancies during
the course of the year must offer Ihernselves for election at the next Annual General Meeting.
Trustee induclAon and trnining
Guidance on governance, Trust policies and procedures and the induction and training of Trustee5 IS
contained in a ¢omprehen$ive information pack provided online lor Trustees on recruitment
11

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
Org8nisalional structure
Access Community Trust is a Charitable Trust, incorporated as a Company Limited by Guarantee and
managed by a Board of Truslees, all of whom are volunteers.
The day to day running of the Trust'5 activities is undertaken by a team of managers, SUPPOrt workers and
ancillary staff working together under the supervision ol a Chief Executive who reports directly lo the Board of
Trustees. The Trust's 51ralegic aims in the furtherance of ils core business are formulated In the Trust's
Strategic Plan. The 8oard of Tiuslees currently meets at least six times a year lo review all matters of the
Trust and exercise control over its general mana9ement and financial affairs. The Annual General Meeting
and two Annual 'Away Days, form part ol this meeting structure.
Arrangements for setting pay and remuneration
Access Community Trust Remuneration group meets annually to discuss the pay lor the CEO and sets any
other pay details for staff. The group consists of the Chair, Vice-chair and Treasurer and any changes are
signed off by the Board at the next pre-arranged Board meeting. The CEO is in attendance for the meeting
Ileaving for the discussion regarding the CEO'S remuneration).
The main responsibilities ol the group are to'.-
Review the salary of the CEO against performance, Iinancial performance and an agrèed
independent market benchmarking tool Icurrently CCH Charity Salary sutveyl and make sure
amendments are appropriate lo ensLJre that salaries remain competitive.
Approve the annual percentage increase in the payroll lor 81151aff (which can be zero) taking into
account RPI as at 31 December for the previou5 year. As a Living Wage Employer, Access abides by
the annual increase set by this agieement.
Approve any consolidated pay awards and staff salary increases outside of the annua5 review process
as recommended from lime lo lime by the Chief Exe¢ulive
Determine pension arrangements and ensure that contractual terms on termination are lair lo the
Individual and the charity, that pc)or performance is not rewarded and a duty to mitigate loss is
recognised.
The objective ol the policy is lo ensure thal the Chief Executive and staff team are provided with appropriate
incentives to encourage ￿nhan￿d performance and are, in a fair and responsible manner, rewarded for their
individual contributions to the succe55 of the Charity.
Related parties
The Trust has management agreements with Orwell Housing Association regarding Fyffe Cenlre, Phoenix
House and Haven Court, Lowestoft. Suffolk.
AuditOT
In accordance with the Gompany's articles, a resolution proposing that Ensors AcGOLJntants LLP be
reappointed as auditor of the comp3ny will be pul al a General Meeting.
12

ACCESS COMMUNITY TRUST
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) ICONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
Small company provision$
This report has been preparecs taking advantage of the srnall companies, exemption of section 41 SA of the
Companies Act 2006.
Disclosure of information to audiior
Each of the Trustees has confirmed that there is no information of which they are aware which is relevant to
the audit, bul of which the auditor Is unaware. They have further confirmed that they have taken appropriate
steps lo identify such relevant infomalion and lo establish that the audrtor Is avBre of such information.
The Trustees. report was approved on 29 June 2021 and signed on behalf Df the Board of Trustees by.,
Mr S Wrigh
Trustee
hairmanl
Mr D Ellis IHonorary TreasU￿r}
Trustee
13

ACCESS COMMUNITY TRUST
STATEMENT OF TRUSTEES, RESPONSIBILITIES
FOR THE YEAR ENDED 31 DECEMBER 2020
The Trustees, who are also the directors of Access Community Trust for the purpose of company law, are
responsible for preparing the Trustees, Report and the financial 5talemen15 in accordance wth applicable law
and United Kingdom Accounting Slandaids Iuntted Kingdom Generalty A¢¢epted Accounting Practice).
Company Law requires the Trustees lo prepare financial slalemenls ftsr each financial year which give a true
and lair view of the slate ol affairs of the charity and of the incoming resources and application ol resource5,
Including the income and expenditure, of the charitable company for that year.
In preparing these financial statements, the Trustees are required lo..
select Suitab￿ accounting policies and then apply them consi51enlly',
observe the methods and principles in the Charities SORP.,
make judgements and estimates that are reasonable and pruLlenl'.
slate whether applicable UK Accounting Standards have been followed. subject lo any material departures
disclosed and explained in the finanei8151alemenls. and
prepare the financial statements Dn the going Concern ba515 unless il is inappropriate to presume Ihat the
charity wll continue In operation.
The Trustees are responsible for keeping adequate accounting records that disclose Mrylh reasonable accuracy
al any time the financial position of the charity and enable them to ensure that the financial 5talemenls compty
with the Companies Act 2008. They are alstr responsible for safeguardtng the as5els of the charity and hence for
taking reasonable steps for the prevention and detection tsf Iraud and other irregularities.
14

ACCESS COMMUNITY TRUST
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF ACCESS COMMUNITY TRUST
Opinion
We have audited the financial statements ol Access Community Tru51 Ilhe 'chaTity'} lor the year ended 31
December 2020 which compnse the statement of financial activities, the balance sheet, the statement ol cash
flows and the notes lo the financial $131ements, including a summary of significant accountin9 policies The
financial reporting framework Ihal has been applied In their preparation is applicable and United Kingdorn
Accounting Standards, Including Financial Reporting Standaid 102 The Financial Reporting Slandard applicable
in the UK 8nd Republic ofireland (United Kingdom Generally Accepted A¢¢ountsng Practice).
In our opinion. the finanaal stalemenls"
give a true and fair view of the stale ol the charitable ¢ompany's affairs as 3131 December 2020 and of Ils
in¢oming resources and application of resources. lor the year then ended.,
have been properfy prepared in accordance wlh United Kingdom Generally Accepted Ac¢ounting Practice."
and
have been prepare(J in accordance with the ￿qUIrementS of the Companies Ad 2006.
Basis for opinion
We conducted trur audit in accordance wlh Inlemalional Standards on Auditing ILJKI IISAS IUKII and applicable
law. Our responsibilities under those standards are further described in the Auditor's responsibilitie5 for the audit
of the financial statements section of our report. We are Independent ol the charity in accordance with the ethical
requirements that are relevant lo our audit ol the financial siatements in Ihe UK, including the FRC'S Ethical
Standard, and we have fulfilled our other ethical responsibilities in accordan￿ wrth Ihese requiremenls. We
believe that the audit evidence we have obtained 15 suffictenl and appropriate to provide a basis for our opinion.
Conclusions relating to going Concern
In auditing the financial statements, we have concluded that the Trustees, use of the going concem basis of
accounting in the preparation ol the finanryal statements Is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or
ctsnditions that, individually or collectively. may cast signif1canl doubt on the Gharity's ability to continue 35 a
gcyng concem for a period ef at least twelve months from when the financial ststements are authonsed lor issue.
Our re5ponsibililies and the responsibilities of the Trustees wllh ￿SpeCt lo going concem are clescribed in the
relevanl sections of this report.
Other information
The other information comprises the information included in the annual ￿port other than the financial statements
and our auditor's report thereon. The Trustees are responsible for the other Infomation contained within the
annual report. Our opinion on the financial statements does not cover the other Information and. except to the
extent otherwise explicitly 51aled In our report. we do not expres5 any forrn of assurance conclusion thereon. Our
responsibility is to read the other Infomation and. in doing so. consider whether the other information is
materially inconsistent with the financial statements or our knowledge obtained In the course of the audit, or
otherwise appears to be materially misslaled. 11 we identify such material IncL)n51slencies or apparent material
misslatemenls. we are required lo determine whether this gives rise to a material misstatement tn the financial
statements themselves If, based on the work we have performed, we conclude that there is a materi81
misstalement of this other information, we are reqUI￿d to report that lacl.
We have nothing lo report in this regard.
Opinions on other matters prescribed by the Companiès Act 2006
In our opinion, based on the work undertaken in the course ol our audit.
the information given in the Trustees, report, which includes the directors. report prepared for the purposes
of company law, for the financial year for which the financial slalemenls are prepared is consislenl wlh the
financial statements, and
the directors. report Included within the Trustees. report has been prepared in accordance with applicable
legal requirements.
15-

ACCESS COMMUNITY TRUST
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF ACCESS COMMUNITY TRUST
Matters on which we are rèquired to report by ex¢Èption
In the light of the kno￿edge and understanding of the charity and ils environment obtained in the course of the
Ljdit, we have not Identified material misstatements in the diiecltsrs, report included thrithin the Trustees, report.
We have nothing to report in respe¢t of the following matters in relation lo which the Cornpanies Ael 2006
requires LJS to report to you If, in our opinion".
8dequate accounting records have not been kept, or returns adequate for our audit have not been received
from branches not visited by us", or
the financial statements are not in agreement with the accounting records and reltjrns., or
certain disclosure5 of trustees, remLJneration specified by law are not made,. or
we have not received all the information and explanations we require lor our audit", or
the Trustees were not entitled ID prepare the financial statements in accordance wlh the small Companies
regime and take advantage of the small companies, exemptions in preparing the Trustees, report and from
the requirement to prepare a strategic ￿pOrt.
Responsibilities of Trustees
As explained more fully in the slalement of Trustees. respon51bilities. the Tru5tee5. who are also the directors of
the eharity for the purpose of company law, are respon5ib12 for the preparation of the financial statements and for
being satisfied that they give a true and lair view, and lor such internal control as the Trustee5 determine is
necessary to enable the prep2ration of financial statements that are free from material mi55tatemenl. whether
due to fiaud or error. In preparing the financial statements, the Trustees are responsible for assessing the
charity s ability lo continue a5 a going concern. disclosing, as applicable, fflattefs related to going concern and
using the going concern basis of acGOUnting unless the Trustees either intend to liquidate the charitable tompany
or to cease operations, or have realistic alternative bul lo do) so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are lo obtain reasonable assurance about whether the financial slalemenls as a whole are f￿e
from material misstatement. whether due to fraud or error. 2nd to issue an auditor's report that includes Dur
opinion. Reasonable assurance 15 a high level of assurance but is not a guarantee th818n audit conducted in
accordance with ISAS IUKI will always delect a material misstatement when il exists. Misstatements can arise
from frakjd or errol and are considered material if, Individkjally or In the aggregate, they could reasonably be
expected to influence the economic decision5 of users taken on the basis of Ihese financial statements.
Irregularities, including fraud, are instances of non-eompliance with laws and regulations. We design procedures
in line with our responsibilities, outlined above, to detect material misstalemenls in respect of irregularities,
Including fraud. The extent to which our procedures are capable of detecting irregularitie5. Including fraud. is
detailed below.
In planning our audit. we identify and assess the risk of material mi551alement within the financial slalements,
whether due to fraud or error. In assessing the risks, consideration is given to the control environment lincludin9
Trustees, and management's own piocesses for identification and risk assessment) as well as the nature of the
entity, the industry in which it operates and the underlying performance. Consideration is also given to the
attitudes and incer)tives of management lo commit fraud, wlh specific procedures planned and performed lo
respond to the risk ol inappropriate management override of controls.
We also obtained an understanding of Ihe applicable laws and regulation5 to which the charity must adhere,
through discLJssions with management and those charged with goveinance. as well as commercial knowledge of
the sector and statutory legislation, in ordei lo determine the key laws and regulations applicable to the charity.
16-

ACCESS COMMUNITY TRUST
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF ACCESS COMMUNITY TRUST
After assessing the risk ol fraLtd, we perfomied audit procedures to gain assurance regarding fraud and
management override as follows".
Auditing the risk of management override of controls, including through lesling journal entries and other
adjustments for appropriateness, and evaluating the rationale behind significant transactions outside the normal
Course ()f busine55.
-Assessmenl of key accounting e5t1mates within the financial slalemenls in order to asse55 Ihelr ￿asONab1eness
lo determine whether there is any bias in the estimates
- Review of meeb'ng minutes ol Trustees and management
Enquiring ol management and Trustees as lo whether they are aware of any alleged, suspected or actual fraud
Iluring the year
We also performed procedures to satisfy ourselves regaiding compliance with applicable laws and regulations,
including-.
Enquiry of Tru51ees, management and the entity's solicitors around a¢lual and potential liligalion and claims
Reviewing minutes of meetings of those charged with governance_
Reviewng correspondence wth ￿levant legal authorities
Reviewing legal expense accounts lor any indicators of lthgations
All audit team members were made aware ol the applicable laws and regulations, as well as potential fraud risks
during the planning stage ol the audit and this was dis¢us5ed at the audit team planning meeting. It was
therefore determined that team members all had the relevant awareness and competence to Identify any
instances of non-compliance or fraud.
There are, however. inherent limitations to our above audit procedures. Auditing standards only require us lo
enquire ol the Trustees and management regarding non.compliance with laws and regulations. a5 well as review
regulatory and legal correspondence Ill there is any) 1115 therefore possible that instances of non-compliance
could be missed, particularly where the the law in Itself is far removed from any finan¢ial Iransaclions.
A further description of our responsibilities is available on the Financial Reporting Council's website al". https.'Il
Ww￿.frC.Org.uklaUdlt0rsrespons1b1lltle$. This description forms part of our auditor's report.
17-

## **ACCESS COMMUNITY TRUST** 

## **INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF ACCESS COMMUNITY TRUST** 

## **Use of our report** 

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed. 

**Helen Rumsey (Senior Statutory Auditor) for and on behalf of Ensors Accountants LLP** 

29 September 2021 

## **Chartered Accountants Statutory Auditor** 

Connexions 159 Princes Street Ipswich Suffolk IP1 1QJ 

- 18 - 



ACCESS COMMUNITY TRUST
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 DEGEMBER 2020
Current financial yèar
Unrestricted Restricted
funds
funds
2020
2020
Total
Total
2020
2019
Notes
Oonations and legacies
Charitable activities
Fundraising Income
Investments
Other income
40.646
2,929,909
40.646
22.453
4,231.043 3,686.059
939
315
91,966
1.301.134
255
255
Total in¢omè
2,970.810
1,301,134
4,271,944 3,801.732
rè
Rai51ng fund5
687
Charitable activities
2,919,251
1,261,445
4, 180,696 3,729,984
Total r9sources èxpended
2,919,251
1,261.445 4, 180.696 3,730,671
Net incoming re50urce$ bèfore transfers
51,559
39,689
91,248
71,061
Gross transfers be￿eft ftjnds
6,437
16.4371
Net income for the yearl
Net movement in funds
57,996
33,252
91,248
71.061
Fund balan¢es at 1 January 2020
370,280
104.099
474.379
403.318
Fund balan¢È8 at 31 December 2020
428,276
137,351
565.627
474,379
The statement Of financial activities includes all gains and losses re¢ognised in the year.
All Income and expenditure derive from continuing acb"vilies.
The statement of financial activitie$ also Complies with the requirements lor an income and expenditure account
under the Companies Act 2006.
19-

ACCESS COMMUNITY TRUST
STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 DECEMBER 2020
Prior financial year las restated)
Unrèstricted Restricted
funds
funds
2019
2019
Totsl
2019
Notes
owm
Donations and legacies
Charitable activities
Fundra1sing Income
Investrnenls
Othei Income
22,453
2.662,644
939
315
91,966
22,453
1.023,415 3,686,059
939
315
91.966
Total incomè
2,778,317 1,023,415 3,801,732
ènditu
Ra15ing funds
687
887
Charitable activities
2,735,485
994,499 3.729.984
Total resources expèndèd
2,736,172
994.499 3,730,671
Net incoming resour¢¢s bèfore transfers
42,145
28.916
71,061
Gross transfers between funds
16,2011
6.201
Net income for thè yèarl
Net movement in funds
35,944
35.117
71,061
Fund balances al 7 January 2019
334,336
68.982
403.318
Fund balances at 31 December 2019
370,260
104.099
474,379
The statement of financial activities Includes all gains and losse5 recognised in the year.
All income and expendilure derive from continuing activities.
The slatemenl ol financial activities also complies wth the requirements for an income and expenditure accoLtnt
under the Cornpanies Act 2006.
-20-

ACCESS COMMUNITY TRUST
BALANCE SHEET
AS A T 31 DECEMBER 2020
2020
2019
Notes
Fixed assets
Intangible assets
Tangible assets
16
18,177
586.985
509.508
605,162
509,508
Current a55È1$
Stocks
Debltrrs
Cash at bank and in hand
18
19
9,608
346.334
835,112
364.890
160,587
1,191.054
525.477
Crèditots= amounts falling due within
one year
21
11,067.1721
1560.6061
Net current assetsllliabilrti'es}
123,882
135.1291
Totsl assets less currènt liabilities
729,044
474,379
Creditors.. amounts falling due after
more than one year
22
1163,417)
Net assets
565,627
474.379
Income funds
Restn¢led funds
Unrestri¢ted fund5
25
137.351
428.276
104.099
370,280
565,627
474.379
These financial statements have been prepared in ac￿rdanCe wth the provisions applicable to companies
subject lo the small Companies regime.
The financial statemen15 were approved by the TnJslees on .
zczi
Mrswri
Truste¥
hairmanl
Mr D Ellis (Honorary Treasurer)
Trustee
Company Reglstration No. 07140266
Charity Regrstration No. 113S640
21

ACCESS COMMUNITY TRUST
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER 2020
2020
2019
Notes
Cash flows from operating activitie5
Cash generated fromllabsorbed by)
operations
29
598,548
1211,9331
Investing attivities
Purchase of Intangible assets
Purchase of tangible fixed assets
Proceeds on disposal of tangible fixed
assets
Investment income received
119,8291
1101,7781
121,5001
12.329
255
145,000
315
Net cash lusèd inllgenerated from
investiny activitie5
1109,0231
123,815
Financing activities
Issue of bank loans
185,000
Net cash generated fromllused inl
financing activities
185,000
Net increaselldecreasel in cash and cash
equivalènts
674,525
188,116)
Cash and cash equivalents at beginning of year
160,587
248,705
Cash and cash equivalents al end ol year
835,112
160,587
-22-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
Accounting policies
Charity information
Access Community Trust is a private ¢ompany limited by guarantee incorporated in England and Wales
nd a registered charity In England and Vvales. The registered office is 28 Goid¢n Road, Lowesloft.
Suffolk, NR32 1NL. The company registration number Is 07140266 The charity registratlDn number is
1135S40.
1.1 Accounting convention
The financial statements have been prepared in accordance with the chanly's governing document, the
Companies Act 2006 and "Accounting and Reporting by Charities." Slalemenl of Recommended Practice
applicable to charities preparing their acctsunts in accDrdance vKth the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS 1021" las amended for accounting periods commencing
from l January 20191. The charity is a Public Benefit Entity as defined by FRS 102.
The financial statements are PTepared in sterling, which is the functional currency of the charity. Monetary
amounts in these financial statements are rounded lo the nearest £.
The finanual statements have been prepared under the historical cost convention. The prineipal
accounting policie$ adopted are set out below.
1.2 Going ¢oncem
At the time of approving the financial statements. the TrLJslee5 have a reasonable expectation that the
charity h35 adequate resources ¢0 continue in operational existence lor the foreseeable future. Thus the
Trustees continue lo adopt the going concern basis ol a¢¢ounling In preparing the financial slalemenls.
1.3 Charitsble funds
Unrestncted fvnds are available for use al the discretion of the Trustees in furtherance of their charitable
objecbves.
Designated funds comprise unrestrirted funds which have been set aside at the discretion of the Trustees
for specific purpose5. The purposes and uses of the designated funds are sel oul In the notes to the
finanaal $tatements.
Reslricled funds are subjeet to specific conditsons by donors as lo how they may be used. The Pu￿0$eS
and uses of the restricted funds afe set out in the notes lo the financial slalements.
1.4 Incoming resources
In¢otne is recognised when the charty Is legally entitled lo il after any performance conditions have been
met, the amounts Can be measured reliably, and it Is probable thal Income wi15 ￿ received. Where
relevant, all amounts are stated after discounts, other sales taxes and VAT.
Income from grants and donations is included when receivable.
Rental Income and Housing Related Supptsrt Income is included in full in the Statement of Ftnancial
A¢liv1b-es in the period to which it relates.
Investment incorne is included vthen receivable.
Income from the sale of food and drink at the ¢afes is recognised al the point of delivery.
-23-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
Accounting policies
Icontlnuedl
1.5 Rèsources expènded
Expenditure Is reGognised on an accrual basis as a liability is incurred. Expenditure includes any VAT
which Cannot be fully recovered, and Is reported as part Cif the expenditure to which it relates..
Raising funds includes the costs ol all fundraising activities, events, non-charitable trading activities and
the sale of donated goods.
Charitable activities includeg all costs incurred by the charity in the delivery ol its activities and service5 for
115 beneficiaries. 11 Includes both cost5 that can be allocated directly to such activities and those costs of an
indirect nature necessary lo suppcjrt them.
Governance oogts include those costs a55ocialed with meeting the ¢c)nstitutional and statutory
requirements of the charity and include the audil fees and 0051s linked to the strategic management of the
charity.
All costs are allocated between the expenditure categories ol the Statement of Finan¢ial Activities on a
basis designed to reflect the use ol the resource. Gosts relating to a particular activity are allocated directly,
Dlhers are apportioned on an appropriate basis.
1.6 Intangible fixed assets other than goodwill
Intangible as5els are recognised al cost and are subsequently measured al cost less accumulated
amortisalion and accumulated impairment105ses.
Amortisation Is recognised so as lo write off the cost or valLJation of assets less their residual values over
their useful lives on the following bases..
SofbNare
Lyver 3 years
1.7 Tangible fixed asgets
Tangible fixed assets with a c051 of over £2.000 are recorded as assets, Mrilh amounts under £2,000 being
expensed to the Statement of Financial Activities.
Tangible fixed assets are initially measured al CDSI and subsequently measured at cost, net of depre¢iation
and any impairment losges.
Costs relating to building work in respect of improvements to the structure and fabric of the freehold
property and the purchase of freehold propety are capilalised in the period in which they are incurred at
cost. However. if the freehold property is part of a gift then it is recorded at the property value as at the gift
date. Ancillary fees for architects, Surveyors and ongoing reluibishment costs are written off as incurred.
Depreciation is recognised so as lo write off the cost or valuation of assets less their residual values over
theii useful lives on the following bases..
Freehold land and buildings
Leasehold Improvements
Computers
Motor vehicles
not depreciated
over the period of the lease
over 3 year5
over 3 year5
Depreciation has not been provided againgt freehold property as the high level of periodical repair and
maintenanGe ensure the residual value of premises are maintained at no legs than current book value and
accordingly, any depreciation charge would be immalerial.
-24-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
A¢¢ounting poli¢ie$
(Continued)
The gain or loss arising on the disposal of an asset is delermined as the d111e￿nCe be￿en the sale
proceeds and the carrying value of the asset, and is recognised in net incomellexpendilurel for the year.
1.8 Impairmont of fixed assets
Al eath reporting end date. the charity reviews the carrying amounls of its tangible and intangible assets 10
determine whether there Is any indi¢ab"on that those assets have suffered an Impairment loss. If any such
indicabon exists, the recoverable amount of the 8sset is estirnaled in order to delemine the extent of the
mpairmenl105s lif any).
There was no impairment10s5 in the year.
1.9 Stocks
Slo¢ks are stated at the lower of cost and estimated selling price less costs to complete and sell Inel
reali5able value). Cost comprises direct materials and, where applicable. direct labour costs and those
overheads that have been incurred in bringing the stocks to their present locat10n and condition. Items held
for distribution ai no or nominal consideralion are measured al the lower ol replacement cost and cost.
1.10 Cash and cash equivalents
Cash and cash equivalents include cash in hand, deposits held al Call with banks. olher short-tefm liquid
investments with original maturities ol three months or less. and bank overdrafts. eank overdraft5 are
shown wthin boryowings in Gurrent liabilities.
1.11 Financial instrumènts
The charily has elected to apply the provisions ol Section 11 'Bassc Financial Instruments, and Section 12
'Olher Financial Inslruments15sues' of FRS 102 to all of its financial instruments.
Financial Instruments are recognised in the Chanty's balance $heel when the charity becomes party to the
¢onlractual piovisions of the instrument.
Basic financial assets
8351¢ financial assets, which include debtors and cash and bank balance5, are initially measured al
transaction price including transaction costs and are subsequently cairied al amortised Cost using the
effective Interest method unless the arrangement conslilutes a financing transactlon, where the transaction
Is rneasured at the present value ol the future receipts disctsunted al a market rale of interest. Financial
assets classffjied 85 receivable within one year are not amortised.
Basic fin8ncial Ilabilitles
Basic financial liabilities, including creditors alld bank loans are Initially recognised al transaction price
unless the arrangement constitutes a financing transa¢tion. where the debt Instrument Is measured at the
present value of the future payments discounted al a market rate of interest. Financial liabilities dassified
as payable wthin tsne year are not amortised.
Debt instruments are subsequently carried al amortised Cost, using the effective Interest rate method.
Trade creditors are ob11gations to pay for goods or services lttal have been acquired in the ordinary course
ol operations from supplier5. Amount5 payable are classified as CLJrrent liabilities If payment is due within
one year or less. 11 not, they are presented as non-current liabilities. Trade creditors are recognised initially
at transa¢tron price and sub5eouently measured at amortised cost using the effective interest rnethod.
Derecognilion of finan¢lal liabilities
Financial liabilities are derecognised when the charity's contractual obligations expl￿ or are discharged or
cancelled.
-25-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
A¢counting policies
(Continued)
1.12 Employee benefits
The cost of any unused holiday entidement 1$ recognised in the period in which the employee's services
are received.
Where an obligation to make a iedundancy or termination payment exists, the costs incuTred by the charity
are acccsunled for on an accruals basis anij Included within employee benefits.
1.13 Retirement benefits
The Trust operates a stakeholder pension scheme through the Pension Trust for employees. The assets ol
the scheme are helcl separatety and contnbutions payable are charged to the Statement of Financial
Activitie5.
ConlribLrtions to defined contribution plans a￿ recogniged as an expense in the period in which the related
service Is provided. Prepaid contributions are recognised as an asset to the extent that the P￿paYMent knrill
lead to a reduction In future payments or a cash refund.
1.14 Leases
Rentals p3yable under operating leases, including any lease incentives received, are charged as an
expense on a straight line basis over the term of the relevant lease.
1.1S Managèd properties
The Fyffe Centre, Phoenix House and Haven Court (Lowestoftl are ¢)wned by OTh￿11 Housing As50cialion
Lsmiled. John Rtrom House rrhetfordl is owned by Breckland District Council, Felixslowe Youn9 Peoples
Service are owned by Flagship Housing Group and Avenue Mansions is owned by Orwell Hou51ng
AsSociat￿On Limilerl. All a￿ run by the Tru$1 under a management agreement.
Donations and legacles
Unrestricted Unreslricled
funds
lund$
2020
2019
Oonalions and gifts
40,646
22,453

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
Charitable activities
las restated)
2019
2020
Housing related support
Rent and housing benefit
Grants Received
Management A9reements
Calè Income
Olher Income
662,812
1,311,437
1,851,444
168.254
181,550
55,546
707. 184
1,343,497
1.181,974
214,080
136,162
103.162
4.231,043
3,686.059
Analysis by fund
Unrestricted funds
Restricted funds
2.929.909
1,301,134
2,662,644
1,023.415
4.231,043
3,686,059
£933,28112019. £451,3961 of government grants were received in connection wth the activities of
the Trust. Other grants received include Housing Related SLÈppon inwne and funding from East
Suffolk Council and the NHS.
Intome classified as trading income In the prior year has been re-classified as Income derived
from charitable aclivilies.
In¥e$tmènts
Unrestricted Unrestricted
funds
fvnds
2020
2019
Interest receivable
255
315
27-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
Fundraising Income
Unrestricted Unreslricled
funds
funds
{as restated)
2019
2020
Fundraising events
939
Llmited by guarantee
The company 15 limited by guarantee and In the event of the company being wound up. members a
required lo contribute an amount not exceeding £10.
Other income
Unrestricted Unrestricted
funds
lunds
2020
2019
Nel gain on disposal of tangible fixerl assets
91,966
Raising funds
Unrestricted Unrestricled
funds
funds
las restaledl
2019
2020
ndrai
Fundraising agents
687
687
-28-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
Charitable activities
las restated}
2019
2020
Staff costs
Other employee costs
Premises costs
Travel and transport costs
Furniture and equipmenl
Food costs
Insurance and legal
Other expen4ilure
2.349,077 1,981, 180
87.799
81,414
554,976
594.928
52.S29
44,107
9.571
42.771
163.212
79.957
30,531
33,487
321,184
337,345
3,568,979 3,195,189
Share of SUPPDrt costs (see note 101
Share of governance costs (see note 10)
380,165
231,552
330, 124
204,671
4,180,696 3,729,984
Analysis by fund
Unrestricted funds
Restricted funds
2,919,251
1,261.445
2,735,485
994,499
4.180,696 3,729,984
Expenditure classified as trading expense in the prior year h35 been rethclassified as expenditure denved
from charitable activities.
-29-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
10 Support costs
Support Governancè
costs
costs
2020
Support Governance
costs
cos15
2019
Staff costs
281,QD9
117,832
399.741
243,459
101,760
345,219
Auditor's remuneration
Other employee costs
Premises costs
Travel and transport
costs
Other office costs
ank charges
Other expenditure
15.520
9,942
45,783
15,520
28,870
106,474
12,006
10,857
36,449
12,006
31,528
84,766
18,928
60.S91
20.671
48,317
12,113
S,500
9.139
31,049
2,269
21,252
37,549
2,269
42
9.811
6,947
7,402
33,188
2,315
694
17,213
40,135
2,315
1,613
24
919
380,165
231,552
611.717
330,124
204.671
534.795
Analysed between
Charitable activities
380.165
231,552
611,717
330,124
204,671
534,795
11 Net rnovemenl in funds
2020
2019
Net movement in funds Is stated after chargingllcrediting}
Depreciation of owned tangible fixed assets
Lossllprofill on disposal of tangible fixed assets
Amortisation of Intangible assets
Operating lease charges
11.972
7.260
191,9661
1,652
251,531
217,468
12 Auditor's rèmuneration
The analysis of auditor's remuneration is as follows..
Fees payable to the charity's auditor and associates:
2020
2019
Audit of the charity's annual accounts
8,250
7,680
Non-audit services
Audil-12lated assurance services
6,270
4,236
30-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED}
FOR THE YEAR ENDED 31 DECEMBER 2020
13 Trustees
None of the Trustees lor any persons connected wth Iheml received any remuneration or benefits from the
charity during the year12019'. £nill.
Only clirectly attributable expenses are reimbursed to TriJslee5 and no amoLJnts were paid or waived during
the period12019.' £nill.
Trustee insurance of £1,01412019'. £1,014) wa5 incurred by the charity during the year.
Donations lotalling £2012019.. £1301 were made by the Trustees to the charity during the year
14 Employees
Number of employees
The average monthly number of employee5 during the year was..
2020
Number
2019
Number
Adminislralionlmanagement
Project workers
Cleaners
Cooks
Oual Oiagnosis
Relief staff
12
81
80
18
30
12
148
126
Employment Costs
2020
2019
Èges and salaries
Social security costs
Other pension costs
2,510,659
182.490
SS,669
2,118,942
160,031
47,426
2,748,818
2,326,399
There was one12019 one) conlractLJal redundancy or termination payment during the year lolalling
£1.20412019.' £11.8131.
The number of employee5 whose annual remuneration was £60,000 or
more were..
as restated
2019
Number
2020
Number
£60,000- £70,000
£70,000 - £80,000
31

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
1S Taxation
The charrty 1$ exempt from lèx on income and gains falling within Part 11 corporab.on Tax Act 2010 or
Section 256 01 the Taxation ol Chargeable Gains Act 1992 to the exient that these are applied to 115
charitable objects.
16 Intangible fixed assets
so1￿19r8
Cost
Al 1 January 2020
Additions- separately acquired
19,829
Al 31 December 2020
19.829
Amorti5ation and impalmient
At 1 January 2020
Arnortisation charged for the year
1,652
At 31 December 2020
1.652
Carrying amount
At 31 December 2020
18,177
Al 31 December 2019
17 Tangible fix8d assets
Fr••hold land
Lo08eholO Comwwsmotof v•hicles
nd bulldSngs Improvements
Totsi
Cost
At 1 January 2020
Additions
Disposals
427.624
125.895
67,375
553,519
101.778
(12,329}
24,213
112.3291
10,190
Al 31 December 2020
427,624
193,270
11.884
10.190
642,968
Oepreciation and iFnp8irment
At 1 January 2020
Depiecialion charged In the year
44,011
7,995
44,011
11.972
1,968
2,009
Al 31 December 2020
52.006
1.968
2.009
55,983
Carrying amount
Al 31 December 2020
427.624
141,264
9,916
8,181
586,985
At 31 December 2019
427.624
81.884
509,508
32-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
17 Tangible fixed assets
Continued)
Included wthin freehold land and buildings 15 a building with a cost value of £135,553. The property
valued during March 2020 and a vaSue of £750,000 determined a5 the fair value ol the building. The
valuation was performed by Steel & Co (Easl Anglial Limited. a commercial property firm based In
Lowestoft.
18 Slock8
2020
2019
Finished goods and goods for resale
9.608
19 Debtors
2020
2019
Amounts falling duè wthin one year-
rrade debtors
Prepayments and acC¥L￿ income
Other debtors
272.150
73,535
649
255.090
109,440
360
346,334
364.890
20 Loans and overdrafts
2020
2019
8ank loans
185,000
Payable within one year
Payable after one year
21.583
163.417
Amounts included above which fall due after five years..
Payable by Insla5ments
15,417
The total balance relates to a Coronavirus Business Interruption Loan ICBILI.
The first Instalmenl is due 13 months after the dale on whi¢h the loan was drawn and the final inslalment is
ue 72 months after the date on which the loan wa5 drawn.
Interest for the first 12 months is paid by the governmenl. in the form of a Business Interruplion Payment
IBIPI 2nd is charged to an account separate to the loan holder account. Interest was charged at 4.42°/D
p.a. plus the Bank of England Base Rate up until August 2020, at which point il was amended to 2.710kn p.
plus Base Rate.

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
21 Crèditors.. arTtounts falling due within one year
2020
2019
Bank loans
Trade credittsrs
Other taxation and social security
Accruals and deferred income
Other creditors
20
21,583
120.331
96,304
819,608
9,346
84,902
44,021
419.224
12,459
1,067,172
560,606
Included within other creditor5 is an amount lotalling £8,517 12019." £10,941) In respect of outstanding
pension contributions.
22 Creditors.. amounts falling due after morè than one year
2020
2019
Notes
Bank loans
20
163,417
2J Deferred Income
2020
2019
Deferred income brought fO￿ard
Released during the year
Deferred during the year
386.963
1386,963)
709,050
465,651
1465,6511
386,963
Deferied in¢ome carried forward
709.050
386,963
Deferred income relates lo grants and housing related support funding received in advance for future
periodg.
24 Rettrement benefit schemes
Defined contribution schemès
The charity operates a defined contribution pension scheme for all qualifying ernployees. The assets of the
scheme are held separately from those ol the charity In an independently administered fund.
The 3mounl recognised in the income and expenditure account as an expense in respect of defined
contribution schemes was £55,66912019.' £47,426)
34-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
25 Restri¢tad funds
The Income funds of the charity Include restricted funds comprising the following unexpended balances of
donations and grants held on trust for specific purptsses..
Restrictèd funds year endod 31 De¢embor 2020
Movement in funds
Incoming
ResouTce6
rèsources
exp8nded
Balance at
1 January 2020
Tra￿terS
8alanco at
31 December
2020
Accommodation
Employment
Health and wellbeing
Youth services
Cafe$
12,333
9.408
60.437
21,921
342,715
276,304
479,511
195,624
6,980
1351,3761
1258,1761
1427,1231
1222,7901
11,9801
10.771
12,4991
17.1011
12.6081
15.0001
14.443
25,037
105.724
17,8531
104,099 1.301.134 1.26 1.445
16.437}
137,351
Restricted funds year •nd&d 31 D&cember 2019
Movement in funds
Incomlng
Resources
r•¥our¢
&xpend?d
B•lanc• at
1 January 2019
Trnnsfe
Bal•n¢e
31 Decembe¢
2019
Ac¢ommodation
Employment
Health and wellbeing
Youth seNices
7,665
19031
56,671
5,549
199,929
222,559
488,750
112,177
1195.1271
1221,9801
1481.5661
195,8261
11341
9,732
13.4181
21
12.333
9,408
60,437
21,921
68.982 1,023,415
1994,4991
6.201
104.099
Accommodation - this theme focuses on our services thal provide direct aceommodalion Services i.e.
actual bed spaces, a5 well as projects and services designed to maintain tenancies or 10 5UPPOrt those
needing lo access accommodation i.e. rough sleepers.
Einployment - under this theme we deliver serviGe5 and ad-hoc projects designed to offer employmertl
opportunities for those that require support. This might be through the employment of Individuals in our
own services or through the provision of empl(>yment mentors.
Health and Wellbeing- this wde ranging theme offers an urnbrella for services that offer direct clinicall
healthcare Interventions, therapeutic support, physical activibes and emoknonal v￿lIbeing services.
Youth SeNices
this theme focuses on all of our direct provision designed for our under 25.5. It
encompasses traditional youth club services, schools education provision and holiday provision.
Calés
this theme focuses on social enterprise projects run lo support access to employment
programmes, 5UPPOrted work opportunities for IhL)5e wlh barriers to the work place. safe space lor young
people lo meet and mental health dropins.
-35-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI
FOR THE YEAR ENDED 31 DECEMBER 2020
26 Analysis of net assets betsveen funds
Unrestricted Restricted
funds
fund$
Unrestricted Restricted
funds
funds
Totsl
2020
Total
2019
Fund balances are
represented by..
Intangible fixed assets
Tangible assets
Current assetsl
18,177
586,985
18.177
586,985
509,508
509,508
113.469}
1163,417)
137,351
123,882
1163,4171
1139,2281
104,099
13S,1291
Long term liabilities
428,276
137.351
565.627
370.280
104,099
474,379
27 Opèrating lease commitments
The operating lease payments represent rentals payable by the Charity for certain propety and equipment.
Leases are negotiated for an average term of five years and rentals are fixed for the period of the current
agreement. There a￿ options lo extend some ol the contracts at the prevailing market rate.
Operating lease expenses for the year lot81 £251.531 {2019.' £217,468).
a5 reststed
2019
2020
Within one year
Be￿een ￿ and five years
In over five years
215,534
530,444
787.064
233.163
620.934
879,455
1,533.042
1.733,552
28 Related party transactions
Remuneration of key managèm8nt pèrsonnèl
Key management personnel include all persons that have authority and responsibility for planning.
￿1￿Cting and conliolling the 8ctivib.es of the charity.
The lolal remuneration paid lo key management pefsonnel for servic£s provided to the charity is as
follows.
2020
2019
Aggregate ctsmpensalion
347,620
208,255
-36-

ACCESS COMMUNITY TRUST
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2020
28 Rèlatèd paty trdnsactions
Icontinuedl
There were no other related party transactions requiring disclosure within the current or previous year.
29 Cash gon•rated from opèration6
2020
2019
Surplus Ihe year
91.248
71,061
Adjustments for".
Investment Income recognised in statement of finantial activities
Gain on disposal of tangible fixed assets
Depreciation and amortisation
{2551
13151
191.9661
7.260
13.624
Movements in working capital..
Ilncreasel in stocks
Decreasellincreasel in debtors
Increaselldecreasel in creditors
19.6081
18,556
484,983
1105,9121
192,0611
Cash gènerated tr0mllabs0r￿d by) operations
598,548
1211.933)
30 Analysis of ¢hanges in net funds
At 1 J*nuary
Z020
Cash n0kn8 At 31 Dècembèr
2020
Cash at bank and in hand
160,587
674.525
835,112
Loans fallrng due within one year
Loans falling due after more than one year
121.5831
1163.4171
121.5831
1163,4171
160.587
489,525
650,112
.37_