Charity No: 1133145 Company No: 06960313 HELP ON YOUR DOORSTEP FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
Help on Your Doorstep For the year ended 31 March 2024 CONTENTS Legal and administrative details Trustees, report Independent auditors, report 12 Statement of financial activities 15 Balance sheet 16 Statement of cash flows 17 Notes to the accounts 18
Help on Your Doorstop Forthe Year Ended 31 March 2024 Legal and administrative details Board of Trustees Don Keh (Appointed on 21 October 2010, appointed as Chair on 15 March 2022) FranS Carter (Appointed as Trustee on 13 July 2009) Colin Adams MBE (Appointed 9 Dember 2010) Sorrel Brookes (Appointed as Trust on 2 March 2017, appointed as Treasurer on 7 June 2022) Nicola Steuer (Appointed as Trust on 2 March 2014 Stephen Lawson (Appointed as Trustee on 7 Dmber 2021) Senior management Ken Kanu Kathleen Egan Suzanne Procter Chief Executive, Company Secretary Head of Business Operations and Communty Development Head of Seplfjs (Connect and Social Prescribing) Company number 06960313. Registered charity number (England and Wales) 1133145. Registered Office 13 Elliott's Place, London N18HX Bankers C&operative Bank P.O.Box 250 Delf House Skelmersdale WN86 Auditors Goldwins Limited 75 Maygrove Road West Hampstead London NVY6 2EG
Help on Your Doorstep For the Year Ended 31 March 2024 Trustee Report 2024 The Trustees are pleased to present their Report and Accounts for Help on Your Doorstep (the "Charity") for the year ended 31 March 2024. Structure, governance, and management Help on Your Doorstep {HOYD) was founded and incorporated in 2009. Help on Your Doorstep is governed by a Board of Trustees who are appointed as prescribed by the Articles of Association dated 1 st July 2009. The Board of Trustees, who are also directors of the charity for the purposes of the Companies Act. have the sole and entire responsibility for the management of the business of Help on Your Doorstep. The company is limited by guarantee and members are required to contribute £10 in the event of a winding up. Trustees are recruited in a variety of ways involving exploration of the field of potential candidates, including open recruitment and recommendation from existing Trustees and partner organisations. Potential Trustees are scrutinised by the Chair and Company Secretary and meet with a panel of existing Trustees, before being proposed as a Trustee. All new Trustees are provided with an induction to Help on Your Doorstep. Board of Trustee meetings are held four times a year. One of these meetings is used to review performan over the past year including Board performance and agree key objectives for the coming year. The day-to4ay running of Help on Your Doorstep and the exercise of executive responsibility is delegated to the Chief Executive. What we do Every benevolent organisation wants their charitable resources to support those most in need. Every year we spend thousands of hours in outreach striving to find those in Islington who are hidden from community senilS and information. Some people may be experiencing severe hardship or chronic health conditions and are not getting adequate support. Our dedicated team of outreach workers identify residents who have slipped through the cracks and refer them to our large network of partner organisations. We see people who are facing multiple layers of marginalisation and who fail to access support due to bureaucracy and complex systems which are ina¢sSible for them. It can be heart- breaking for outreach workers in specialist organisations to discover someone living with severe hardship or health conditions, who they can't help because their particular organisation is only funded to provide specific help such as supporting them to return to work. Help on Your Doorstep's services aim to connect people experiencing challenges with the multitude of services that are being offered by service providers in Islington. We conduct outreach and listen to people's lived experiences to understand the complexity of individual situations. We knock on doors and really learn about the challenges facing people in the community. We then work with local residents so they can avail themselves of the services and support of our network of over 150 partners. If we identify someone with a challenge which cannot be addressed by our existing network of partners, we work tirelessly to identify a new partner who can meet the needs of the resident. We empower residents to overcome the challenges they are facing by giving them the advice, skills and information they need. The referral to the appropriate partner organisation is just the
Help on Your Doorstep For the Year Ended 31 March 2024 start of our relationship with our residents. We use technology to ensure relevant information is shared with partner services securely and remind clients of meetings that have been set up for them. Subsequently through our follow-up process, we track whether problems have been solved and client satisfaction levels with the referral that we make. This means that we can provide aggregated satisfaction information and general feedback to our partners. For over a decade, we have built strong relationships with our partners whilst persistently and regularly engaging in community outreach to develop a trusted reputation with residents. We are genuinely independent and place the client at the centre of our work. This trust is paramount, especially when discussing sensitive topics such as health and financial well-being with clients. We developed the first Good Neighbour Schemes (GNS) in Islington ten years ago after we started to recognise the high levels of isolation being experienced by residents in the community. The Good Neighbours Schemes work with local people to create opportunities for neighbours and other residents to come together to build community networks through shared activities. The schemes, built on the passion, knowledge and relationships that local people have, allow residents to form genuine friendships, give something to their community as volunteers and provide a wide range of activities that enhance wellbeing. In association with the local primary care network, we have developed our Social Prescribing Link service, working in conjunction with Islington GPS. We have always specialised in supporting the most isolated and vulnerable members of our community who have difficulty accessing services other than those at their local clinic. so this new partnership complements our other services. We are uniquely positioned to provide comprehensive non-medical assistance with our well-established network of referral partners across the borough. The three strands of Help on Your Doorstep operations complement each and benefit from a synergy which means the whole service is greater than the sum of the parts. The last year The financial situation remains extremely difficult for the most vulnerable Islington residents. The complexity and volume of demands on our sep41S have great increased while the combination of austerity and inflation has made the funding situation much more dfficult for the charity. We continue seeing increases across all presenting issues but particularly financial hardship. These stresses have also been suffered by our partners, but they have maintained the pathways for appointments from Help on Your Doorstep. recognising the distinct vulnerabilikn'es and needs of our referrals. Our team experience the social and economic conditions of the communities they are embedd in. Their lived experien allows them to understsnd and gain the trust of the people they work with. We rely on the flexibility and versatility of the team to recognise and respond appropriately, promptly and with empathy to new situations as they arise. Empowering individuals and their communities is at the core of our activities. The team work hard to provide lasting solutions to individuals rather than sticking plasters which would lead to a revolving door of repeat referrals. This year we have committed to a signrficant upgrade our IT systems. The effective delivery and monitoring of our ServIS can only be achieved wtth the use of IT. We track presenting needs, send automated reminders, and follow up on referrals using our comprehensive bespoke database. Our sofrNare allows us to provide tailored local infomiation on sen11 demands to our partners and other stakeholders. Help on Your Doorstep is committed to maintaining its investment in IT to ensure maximum operational efficiency and effective delivery of seNIs.
Help on Your Doorstep For the Year Ended 31 March 2024 Currently our partners can refer some of the issues they cannot support to Help on Your Doorstep so that we can then navigate the Islington resident to the appropriate ServIS and monitor their progress. We have bn consulting with partners to enhan our partnership working so that our referral partners can directly use our network to connect individuals to the seIS they need. We have a number of enhanMentS to our software systems we would like to develop when we have the funding Public benefit The Trustees confirm that they have complied with the duty in section 17 of the Charities Act 2011 to have due regard to the Charity Commission's general guidan on public benefit. The objective of Help on Your Doorstep is the prevention and relief of poverty in deprived areas by providing a proactive outreach Servi that connects residents with the local serVIS that they want and need. Help on Your Doorstep has developed its strategic plans to ensure that it provides public benefit and achieves its objectives as set out in Help on Your Doorstep's governing document. The benefit that Help on Your Doorstep brings to the public is delivered in the following ways" delivering outreach services in parts of Islington with high levels of deprivation aimed at helping local residents to access advice and support services, which will improve their wellbeing and life chans. delivering Good Neighbours Initiatives which support local people who may experience barriers to community participation and facilitate opportunities for them to volunteer and participate in activities in their own local neighbourhood. delivering a Social Prescribing Servi that supports patients referred by primary care teams with non clinical issues that adversely affect their health and wellbeing. administering grants to individuals to alleviate financial hardship and to improve wellbeing and life chances. sharing our intelligence gained from outreach and referral activity with others to help shape service provision and policy in order to improve the wellbeing and life chances of residents living in deprived neighbourhoods. undertaking community research to ensure that the communities that we work with are able to influence the services that they receive.
Help on Your Doorstep For the Year Ended 31 March 2024 Our Mission, values and objectives Our Mission Help on Your Doorstep's goal is for people to thrive. have a good quality of life and live in happy, healthy communities. Our Values Professional: in the way that we deliver our services. Empowering: in our approach to working with individuals. Rooted in the communities that we serve: so that we are informed and responsive. Quality: underpins our provision of information, advice, and referrals. Equally accessible: through being approachable and non-judgemental. Informed: as a result of our commitment to the continuous review of the needs of communities Our Strategic Objectives Deliver services that reach and support those who need help most. Deliver and promote ServIS with a preventative focus. Deliver and promote ServIS that empower residents and improve their confidence, skills and resilience. Support the development of strong communities. Develop and sustain a skilled and well supported workfor. Achieve ongoing financial stability and optimise our use of resources. Achievements Overview In 2023124, Help on Your Doorstep (HOYD) supported 3,980 residents across Islington, offering accessible, person-centred seniices tailored to address social, economic, and health-related challenges. Through a combination of outreach, collaboration, and innovation, we aimed to reduce isolation, improve wellbeing, and empower individuals to build more secure and fulfilling lives. This year, we delivered our services- Connect. Good Neighbours Scheme, and Social Prescribing alongside impactful initiatives. including the Macmillan Partnership, the IVAR Partner Network, and Cost of Living events. Connect Reach: Supported 2,435 residents through proactive outreach, self-referrals, and collaborations with GPS, food banks. and community hubs. Facilitated 2,019 referrals to 91 partner services, helping 75 % of clients resolve or improve their issues within three months. Ethos and Rationale: The Connect service was created to provide residents with a single point of access to address a wide range of challenges- from housing insecurity to financial hardship and mental health issues. At its core. Connect aims to empower residents, recognising that individuals are best equipped to shape their own futures when provided with tailored support, respect, and opportunities to make informed choices. Approach: The Connect model is person-centred and strengths-based, focusing on the unique needs and capabilities of each individual. Connect Advisers meet residents where they are - whether at community events, through door-knocking outreach, or via professional referrals - and work collaboratively to develop practical, step-by-step solutions. By linking residents to over 150 partner services. the service creates pathways to sustainable change while addressing immediate crises. This year, the cost-of-living crisis highlighted the importance of adaptability, with Connect quickly evolving to meet heightened demand and emerging needs.
Help on Your Doorstep For the Year Ended 31 March 2024 Good Neighbours Scheme (GNS) Reach" Delivered regular wellbeing activities to 907 residents, including coffee mornings, chair- based exercises, gardening clubs, and arts workshops. Ethos and Rationale.. GNS is built on the belief that vibrant, connected communities are the foundation of individual wellbeing. Social isolation and loneliness can profoundly impact health and quality of life, and GNS seeks to address these challenges by fostering meaningful relationships and opportunities for participation. By co-producing activities with local residents, the scheme ensures that events are inclusive, relevant, and responsive to the needs of diverse communities. Approach" Operating at the hyper-local level. GNS leverages the strengths and assets of its communities, building trust and fostering engagement. Activities are designed to address not just social isolation but also physical and mental health through enjoyable, accessible, and participatory events. In addition to its focus on wellbeing. GNS acts as a gateway to other servIs, such as healthcare and welfare support. helping residents access the help they need within a supportive environment. This approach reflects NHS anticipatory care principles, demonstrating that low-cost, community-driven intep4entions can redu reliance on healthcare systems while improving overall resilien. Social Prescribing Reach" Supported 1,197 residents referred by GPS and other professionals for community- based support addressing social, economic, and health-related issues. Ethos and Rationale: Social prescribing is grounded in the understanding that health outcomes are shaped as much by social determinants - such as housing, employment, and community connections- as by medical factors. Recognising this, HOYD'S Social Prescribing service aims to bridge the gap between clinical settings and community-based resources. By addressing these broader factors, the Servi empowers individuals to take control of their health and wellbeing. Approach: Social Prescribing Link Workers {SPLWs) offer personalised support tailored to each resident's needs. whether that involves connecting them to local activities, securing financial advice, or helping them navigate housing challenges. Working in partnership with Islington's Primary Care Networks, SPLWS provide holistic care that not only resolves immediate concerns but builds lasting solutions. By integrating social prescribing into primary care, the service redUS relian on GPS and emergency services, promoting a more sustainable and equitable healthcare system. Macmillan Partnership This collaboration with Macmillan Cancer Support provides tailored advi and support to residents affected by cancer. Through one-to-one sessions, community events, and strategic outreach, the initiative addresses not only the health impacts of cancer but also the associated financial, social, and emotional challenges. IVAR Partner Network Initiative In partnership with the Institute for Voluntary Action Research (IVAR), HOYD strengthened the capacity of its 150-member referral network. Workshops and learning sessions focused on enhancing collaboration, documenting best praCtiS, and refining referral prosses, ensuring a coordinated response to residents, needs.
Help on Your Doorstep For the Year Ended 31 March 2024 Cost of Living Events Recognising the pressures of the cost-of-living crisis. HOYD partnered with local organisations to host community events offering practical support. including financial advice, food parcels, and health servIs. These gatherings not only addressed immediate needs but also fostered a sense of solidarity and resilience among attendees. Looking Ahead HOYD remains committed to fostering a healthier. more connected Islington. By continuing to adapt to new challenges and strengthening our partnerships, we aim to build on this year's successes and reach even more residents in the year ahead. Reserves During the year Help on Your Doorstep achieved an unrestricted funds deficit of £461 (2023.. deficit £63,968) and restricted funds deficit of £14.510 (2023: surplus £8,525). The total funds carried forward were £63.671 (2023.. £78,642) of which £16,850 (2023: £17,311) was unrestricted funds. The current reserves policy, approved by the Trustees, is to build up and maintain free reserves of at least one month's average expenditure, up to a maximum of £100,000. This is to mitigate the risk of insolvency and provide a fund for future infrastructure replacement and business growth activities. Free reserves are defined as that part of the charity s unrestricted funds that is freely available to spend on any of the charity's purposes. This excludes restricted income funds, tangible fixed assets and amounts designated for essential future spending. Principal risks and uncertainties The Board Finance and Risk Committee is responsible for ensuring that organisational risks are satisfactorily identified and managed and confirms this to the full Board of Trustees. Help on Your Doorstep maintains a formal risk-management process in accordance with guidance from the Charity Commission. An organisational risk register is updated and reviewed on a quarterly basis by the Finance and Risk Committee in order to determine whether all material risks have been adequately identified and assessed and whether appropriate mitigating actions are in place and are effective. In addition to the risk related to reserves, the principal risks that we have identified as having a serious potential impact on our performance. prospects and reputation are..
Help on Your Doorstep For the Year Ended 31 March 2024 Risk Miti atin actions Changes to funding and commissioning arrangements leading to reductions to funding, enforced changes to successful delivery model and loss of independence SMT Action plan used to identify and monitor action to mitigate, including: Service promotion Alignment with funder priorities Impact measurement Engagement and collaboration Development work to diversify income streams (in the longer term) Governance and management continuity impact of the departure of key staff on operational and strategic delivery and relationships Review notice periods for key staff. Review roles and responsibilities in relation to key relationships and tasks. Identify and document business critical information. Impact of prevailing economic climate squeezes income, increases demand and cost of delivery Fundraising Pipeline Diversify income streams Employ fvndraising support Service remodelling Further increases in demand and complexity of need of target client group Service Action plans Data protection breachl failure HOYD Cyber security guidelines 6-monthly facilities management visits from IT support providers Data governan policy & procedures (GDPR, data protection, confidentiality, privacy) Staff training Staff wellbeing - combined impact of Covid, delivery pressures and changes undermining health and wellbeing of staff team Staff wellbeing plan Insufficient organisational capacity to meet strategic and operational expectations and obligations SMT action plan to prioritise and co- ordinate action. Finance and Risk committee review of risk register Building and maintaining reserves - financial and operational pressures undermining reserves strategy Quarterly review of Management Accounts and contingency planning 5 year projection reviewed periodically at FRC
Help on Your Doorstep For the Year Ended 31 March 2024 Remuneration policy for key management personnel The Finance and Risk Committee has the responsibility of considering the remuneration of the Executive Director as well determining the pay policy for all staff and the basis for any annual increases in pay. The committee, which is made up of the Treasurer, the Chair and at least one other trustee makes recommendations to the full board for approval. The Board and the Finance and Risk Committee operate within the powers and constitutional arrangements as set out in the Articles of Association and Committee terms of reference. When making recommendations, the Committee will draw on relevant internal and external information regarding staff remuneration. Staff remuneration does not include any share options or long-term incentive schemes. The pension provisions for the Executive Director team are on the same terms as other employees. 10
Help on Your Doorstep For the Year Ended 31 March 2024 Trustees, Responsibilities The trustees {who are also directors of Help on Your Doorstep for the purposes of company law) are responsible for preparing the Trustees. Report and the financial statements in accordan with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Apted Accounting Practice.) Company law required trust to prepare financial statements for each financial year which give a true and fair view of the state of the affairs of the charitable company and of the incoming resources and application of reSoUrs, including the income and expendrture, of the charitable company for that period. In preparing these financial statements, the trUStS are required to: select suitable accounting poliaes and then apply them consistently. observe the methcmjs and prinaples in the Charities SORP. make judgements and estimates that are reasonable and prudent. state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. prepare the financial statements on the going COnM basis unless rt is inappropriate to presume that the charitable company will conb'nue in business. The trustees are responsible for kpIng proper accounting records that disdose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hen for taking reasonable steps for the prevention and detection of fraud and other irregulanties. In so far as the trustees are aware: there is no relevant audit information of which the charitable company's auditor is unaware,. and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that auditor is aware of that information. This report was approved by the Board of Trustees on 21 December 2024 and signed on its behalf by.. DJK&lktr Don Kehoe Chair
Independent auditors. report to the members of Help On Your Doorstep Opinion We have audited the financial statements of Help on Your Doorstep for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, statement of cash flows and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accountingstandards, including Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). Opinion on financial statements In our opinion the financial statements: give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its income and expenditure for the year then ended.. have been properly prepared in accordan with United Kingdom Generally ACpted Accounting practi., and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordan with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, induding the FRC'S Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concem In auditing the financial statements, we have concluded that the trustees, use of the going conrn basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have perfomied. we have not identified any material UnrtaIntieS relating to events or conditions that. individually or collectively. may cast significant doubt on the charity's ability to continue as a going concem for a period of at least Iwelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilits'es of the directors viith respect to going concern are described in the relevant sections of this report. Other information The trustees are responsible for the other infomiation. The other information comprises the information included in the annual report other than the financial statements and our auditorfs report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report. we do not express any form of assurance conclusion thereon. In connection wth our audit of the financial statements. our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other infomiation. If, based on the work we have performed, we conclude that there is a material misstatement of this other infomation, V are required to report that fact. We have nothing to report in this regard. 12
Opinion on other matter prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the trustees. report {incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements; and the trustees, report (incorporating the directors, report) have been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the Charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees, Annual Report. We have nothing to report in respect of the foll0vng matters where the Companies Act 2006 requires us to report to you if, in our opinion= adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us., or the financial statements are not in agrment with the accounting records and returns., or certain disclosures of trustees, remuneration specified by law are not made; or we have not received all the information and explanations V require for our audit. Responsibilities of the trustees As explained more fully in the Trustees, Responsibilities Statement, the trustees (who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trUStS are responsible for assessing the Charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concem and using the going concem basis of accounting unless the trustees either intend to liquidate the Charity or to cease operations, or have no realistic alternative but to do so. Our responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement. whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS {UKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to Influen the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instan$ of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to vthich our procedures are capable of detecting irregularities, including fraud are set out below. 13
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following= We enquired of management, which included obtaining and reviewing supporting documentation, concerning the charity's policies and ProdureS relating to the internal controls established to mitigate risks related to fraud or non-compliance with laws and regulations. We inspected the minutes of meetings of those charged with governan. We reviewed the financial statement disdosures and tested these to supporting documentation to assess compliance with applicable laws and regulations. In addressing the risk of fraud through management override of controls, we tested the appropriateness of journal entries and other adjustments, assessed whether the judgements made in making accounting estimates are indicative of a potential bias and tested significant transactions that are unusual or those outside the normal course of business. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial ststements or non-compliance with regulation. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at- Iw4VW.frc.org.uklauditorsresponsibilitiesl. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members. as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity's members as a body, for our audit work, for this report, or for the opinions we have formed. 3011212024 Anthony Epton (Senior Statutory Auditor) for and on behalf of Goldwins Limited Statutory Auditor Chartered Accountants 75 Maygrove Road West Hampstead London NW6 2EG 14
Help on Your Doorstep statement of financial activities (incorporating an Income and Expenditure Account) For the year ended 31 March 2024 Unrestricted Funds Restricted Funds 2024 Total 2023 Total Note Income from: Donations and legacies Charitable activities Connect services Community participation and wellbeing Promoting the service model 137,483 137.483 153,670 486,590 173,258 6,450 238,599 6,602 725,189 179,860 6,450 617,820 195,985 7,300 Total income 803,781 245,201 1.048,982 974,775 Expenditure on: Raising funds Charitable activities Connect services Community participation and wellbeing Promoting the service model 320 320 2,868 630,769 133,936 39,217 250,039 9,672 880,808 143,608 39,217 793,122 166,389 67,839 Total expenditure 804,242 259,711 1.063,953 1,030,218 Net incomel(expenditure) for the year Transfers between funds (461) (14,510) 114,971 {55,443) Net movement in funds 114,510) 114,971) {55,443) Reconciliation of funds Total funds brought forward 17,311 61,331 78,642 134,085 Total funds carried forward 13 16,850 46,821 63,671 78,642 All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. The attached notes form part of these financial statements. 15
Help on Your Doorstep Balance sheet As at 31 March 2024 2024 2023 Note Fixed assets Tangible fixed assets 3.416 6,833 Current assets Debtors Cash at bank and in hand 10 105.258 89,543 112,594 97,507 194.801 210,101 Creditors: amounts due within 1 year 134.546 138,292 Net current assets 60.255 71,809 Net assets 12 63.671 78,642 Funds Restricted funds Unrestricted Funds Designated funds General funds 13 46.821 61,331 3,416 13,434 6,833 10,478 Total unrestricted funds 16.850 17,311 Total Funds 63.671 78,642 The financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 and were approved and signed on behalf of the Board of Trustees by.. DJK&fio* Don Kehoe Chair 2111212024 The notes to the accounts fomi part of these financial statements 16
Help on Your Doorstep Statement of cash flows For the year ended 31 March 2024 Note 2024 2023 Cash flows from operating activities Net cash provided by operating activities 14 {7,964) {63,155) Cash flows from investing activities: (Purchase) of fixed assets 10,250 Cash provided by investing activities 10,250 Change in cash and cash equivalents in the year {7,964) (73,405) Cash and cash equivalents at the beginning of the year 97,507 170,912 Cash and cash equivalents at the end of the year 15 89,543 97,507 17
Help on Your Doorstep Notes to the Financial Statements For the year ended 31 March 2024 1 Accounting Policies a Basis of preparation of financial statements The financial statements have been prepared in accordance with Accounting and Reporting by Charities- Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102 - effective 1 January 2015) - (Charities SORP FRS 102) and the Companies Act 2006. The charitable company meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note. b Going concern The trustees consider that there are no material UnrtaIntieS about the charitsble company's ability to continue as a going concern. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period. c Income Income, including income from government and other grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be reiVed and that the amount can be measured reliably. Grants are credited to income when they are receivable unless they are for activities relating specifically to a specific future period, in vthich case they are deferred to that period. Income received under contracts for services is recognised in the financial statements in proportion to the percentage of completion of the contract. For legacies, entitlement is taken as the earlier of the date on which either.. the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is reiVed from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor's intention to make a distribution. d Donations of gifts, services and facilities Donated professional services and facilities are recognised as income when the charity has control over the item or received the servi, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordan with the Charities SORP (FRS 102), volunteer time is not recognised so refer to the trustees, annual report for more information about their contribution. On receipt, donated gifts. professional seNices and donated facilities are recognised on the basis of the value of the gift to the charity. which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market- a corresponding amount is then recognised in expenditure in the period of receipt. e Interest receivable Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity., this is normally upon notification of the interest paid or payable by the bank. 18
Help on Your Doorstep Notes to the Financial Statements For the year ended 31 March 2024 1 Accounting Policies {continued) f Fund accounting Unrestricted funds are available to spend on activities that further any of the purposes of the charity. Designated funds are unrestricted funds which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted fijnds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects undertaken by the charity. g Expenditure and irrecoverable VAT Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings.. Costs of raising funds comprise of trading costs and the costs incurred by the charitable company in inducing third parties to make voluntary contributions to it, as well as the cost of any activities with a fundraising purpose. Expenditure on charitable activities includes the costs of delivering services and other activities undertaken to further the purposes of the charity and their associated support costs. Where costs cannot be directly attributed. they have been allocated to activities on a basis consistent with their use of resources. Costs of premises and administration are allocated on a per capita basis as follows.. Connect seNices 82.9/ Community participation and wellbeing 10.8/ Promoting the service model 2.3/ Governance and support costs 4.0°/ Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. h Allocation of support costs Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs comprise the salary and overhead costs of the central fijnction. Governan costs are the costs associated with the g0Veman arrangements of the charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the charity's activities. Support and g0Veman costs are re-allocated to each of the activities on the following basis which is an estimate, based on staff time, of the amount attributable to each activity Connect services Community participation and wellbeing Promoting the service model 84.6°/ 11.0% 4.4% i Operating leases Rental charges are charged on a straight line basis over the term of the lease. 19
Help on Your Doorstep Notes to the Financial Statements For the year ended 31 March 2024 1 Accounting Policies {continued) j Tangible fixed assets and depreciation Items of equipment are capitalised where the purchase price exceeds £400. Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows- Computer & office equipment 33 % straight line k Debtors Trade and other debtors are recognised at the settlement amount due. Prepayments are valued at the amount prepaid. I Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. m Creditors and provisions Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third paty and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recoqnised at their settlement amount after allowing for any trade discounts due. Financial instruments The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are inits-ally recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. o Pensions The charitable company offers employees an auto enrolment pension scheme to which they make contributions unless they choose to opt out. The pension cost charge represents contributions payable by the charitable company to the scheme. The charitable company has no liability under the scheme other than for the payment of those contributions. 20
Help on Your Doorstep Notes to the Financial Statements For the year ended 31 March 2024 2 Income from donations and legacies 2024 Total 2023 Total Unrestricted Restricted Cripplegate Foundation Islington Giving Paul Hamlyn J & M Douglas Department of Work and Pensions M & H Maunsell Charity Horners Charity Worshipful Company of Gold & Silver Wyre Draw Gifts in kind other donations 51,166 37,330 20,000 2,500 874 51,166 37,330 20,000 2,500 874 52,667 37,330 22,000 6,250 5,570 1,000 2,500 1,000 22,000 3,353 22,000 3,613 22,000 3,613 Total donations and legacies 2024 137,483 137,483 153,670 Total donations and legacies 2023 153,670 The gifts in kind relate to office spaces received from three organisations (Cripplegate Foundation, Homes for Islington and the Peabody Trust) free of charge. These are based on estimates provided by these organisations as to how much the spaces would cost if available commercially. 3 Income from charitable activities 2024 Total 2023 Total Unrestricted Restricted Connect services Connect centres (LB Islington) Connect centres (Cloudesley) Connecting for Change (Big Lottery) People Living with Cancer (Macmillan) Social prescribing (Islington GP Group ) Welfare grants (Cloudesley) Welfare grants (Lady Gould) Cost of Living grants {Cloudesley) Partnership events (Octopus) 180,000 180.000 41,500 130,246 42,065 302,557 24,788 181,250 28,125 118,988 11,560 238,471 18,186 1,240 20,000 41,500 130,246 42,065 302,557 24,788 4,033 4,033 Total Connect services 2024 486,590 238,599 725.189 617,820 Total Connect ServIS 2023 418,471 199,349 21
Help on Your Doorstep Notes to the Financial Statements For the year ended 31 March 2024 3 Income from charitable activities (continued) 2024 Total 2023 Total Unrestricted Restricted Community participation and wellbeing Community wellbeing and Good Neighbour Scheme projects Islington Giving -Peabody Trust LB Islington -North Central London CCG LSO music project (LSO) Volunteering and community support -southern Housing Association Fees for classes and activities 82,670 25,000 30,000 35,000 480 3,742 86,412 25,000 32,860 35,000 480 93,151 27,500 33,200 29,167 2,860 7,803 5,000 164 108 108 Total community 2024 173,258 6,602 179,860 195,985 Total community 2023 182,304 13,681 Developing and promoting the service model VCSE Allian 6,450 6,450 7,300 Total service model promotion 2024 6,450 6,450 7,300 Total service model promotion 2023 7,300 Total income from charitable activities 2024 666,298 245,201 911,499 821,105 Total income from charitable activities 2023 608,075 213,030 22
Help on Your Doorstep
Notes to the Financial Statements For the year ended 31 March 2024
4 Analysis of expenditure
| Salaries and employers' NI Other staff costs and recruitment Freelance and agency staff Volunteers Premises and equipment Depreciation Office costs Project costs Grants to individuals Audit and compliance Suppport costs Governance costs Total expenditure 2024 Prior year Unrestricted direct expenditure Restricted direct expenditure Unrestricted support & governance costs allocated Total expenditure 2023 |
Raising funds £ - - - - - - - 320 - - |
Connect services £ 666,861 24,447 14,361 - 24,084 - 26,042 32,396 32,638 - |
Community participation & wellbeing £ 84,158 1,569 1,860 599 5,203 - 3,617 38,803 - - |
Promoting the service £ 28,561 503 405 - 2,356 - 3,344 928 - - |
Governance £ 2,311 26 41 - - - 63 19 - 4,535 |
Support costs £ 43,430 5,060 660 2 5,682 3,417 5,347 305 - - |
2024 Total £ 825,321 31,605 17,327 601 37,325 3,417 38,413 72,771 32,638 4,535 |
2023 Total £ 792,402 33,012 23,618 891 38,590 3,417 37,708 64,168 31,352 5,060 |
|---|---|---|---|---|---|---|---|---|
| 320 - - |
820,829 54,062 5,917 |
135,809 7,029 770 |
36,097 2,812 308 |
6,995 - (6,995) |
63,903 (63,903) - |
1,063,953 - - |
1,030,218 - - |
|
| 320 | 880,808 | 143,608 | 39,217 | - | - | 1,063,953 | 1,030,218 | |
| 2,868 - - |
534,771 200,822 57,529 |
152,658 3,683 10,048 |
64,655 - 3,184 |
7,581 - (7,581) |
63,180 - (63,180) |
|||
| 2,868 | 793,122 | 166,389 | 67,839 | - | - |
Of the total expenditure, £804,242 was unrestricted (2023: £825,713) and £259,711 was restricted (2023: £204,505)
23
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 5 Net incomel(expenditure) for the year This is stated after charging 2024 2023 Depreciation Auditors, remuneration-. Audit fees {excluding VAT) Underprovisionl(Overprovision) in previous year 3,417 3,417 3,750 67 3,667 6 Analysis of staff costs. trustee remuneration and expenses. and the cost of key management personnel staff costs were as follows: 2024 2023 Salaries Employers, National Insuran Employer's pension contributions Redundancy Temporary and agency staff 716.945 62,292 16,155 8,500 21,429 705,267 66,258 18,638 2,239 825,321 792,402 The following number of employees reiVed employ benefits (excluding employer Nl and pension) during the year beeen.. 2024 2023 £60,000 - £69,999 The total employee benefits including employer pension and Nl contributions of the key management personnel were £78,849 (2023: £79.944). The charity trustees were not paid or received any other benefits from employment with the charity in the year {2023= £nill. No trustee was reimbursed expenses during the year (2023: £nil) and none received payment for professional or other services supplied to the charity (2023.. £nil). 24
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 7 Staff numbers The average number of employees (head count based on number of staff employed) during the year was 25 {2023. 23). The average weekly number of employees (full-time equivalent) during the year was as follows.. 2024 No. 2023 No. Connect services Community participation and wellbeing Promoting the service Governance and support 17.5 16.2 21.2 20.7 8 Taxation The society is exempt from corporation tax as all its income is charitable and is applied for charitable purposes. 9 Tangible fixed assets Computer Equipment improvements Leasehold Total Cost At 1 April 2023 Additions in Year Disposals 60,291 13,729 74,020 (33,647) {33,647} At 31 March 2024 26,644 13,729 40,373 Depreciation At 1 April 2023 Charge for Year Disposals 53,458 3,417 33,647 13,729 67,187 3,417 33,647 At 31 March 2024 23,228 13,729 36,957 Net Book Value At 31 March 2024 3,416 3,416 At 31 March 2023 6,833 6,833 All tangible fixed assets are used to fulfil the charity's objects. 25
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 10 Debtors 2024 2023 Grants receivable Trade debtors Other debtors Prepayments 43,530 52,161 2,585 6,982 23,352 66,290 2,047 20,905 105.258 112,594 11 Creditors . amounts due within 1 year 2024 2023 Taxation and Social Security Trade creditors other creditors Accruals Deferred income 14,315 15,758 4,897 11,909 87,667 18,472 29,576 4,136 5,275 80,833 134,546 138,292 Deferred income 2024 2023 As at April 2023 Released to income from charitable activities during the year Deferred during the year 80,833 107,917 180,833) (107,917) 87,667 80,833 87,667 80,833 12 Analysis of net assets between funds General unrestricted Designated Restricted Total funds Tangible Fixed Assets Current Assets Liabilities 3,416 3,416 194,801 134,546 145.438 132.004 49,363 2,542 Net assets at 31 March 2024 13.434 3,416 46,821 63,671 26
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 13 Movements in funds At1Apr 2023 At31 Mar 2024 Income Expenditure Transfers Restricted funds Connect centres -Cloudesley -LBI LIF vouchers Connecting for Change (Big Lottery) People Living with Cancer (Macmillan) Welfare grants -Cloudesley -Lady Gould Charity Crisis appeal {Islington Giving) Community participation activities -marquess Estate gardening project (Islington Giving) -walter Sickert garden project {LBI) -King's Coronation (LBI) -Health & Wellbeing Days (LBI) Living Well Together {Islington Giving) 41.500 (41,500) 25 25,540 {7) 25 23,650 130,246 42.065 (132.136) (42,058) 15,280 174 10,098 24.788 (24,344) 15,724 174 96 (10,002) 293 (156) 137 860 860 500 1,500 3,742 (500) (1,225) (7,790) 275 5,880 9,928 Total restricted funds 61.331 245.201 (259,711) 46,821 Unrestricted funds Designated funds Depreciation fund 6,833 (3,417) 3,416 Total designated funds General funds 6,833 10,478 (3,417) (800,825} 3,416 13,434 803,781 Total unrestricted funds 17.311 803.781 {804,242) 16,850 Total funds 78,642 1,048.982 1.063,953 63,671 Purposes of restricted funds Connect centres (Cloudesley) A grant to contribute to the costs of running the Connect ServIS in Finsbury Park and Canonbury. Connecting for Change (Big Lottery) A grant to support Islington residents improve their wellbeing through addressing barriers, gaining more control over their health and finances and building supportive social connections. People Living with Cancer (Macmillan) Macmillan Cancer Support has awarded a three year grant so that Help on Your Doorstep can carry out outreach in Islington to identify people living with cancer (PLWC) who need support., provide additional advice, information and support to residents- and promote greater integration. learning and development for professionals in Islington through its partnership neork. 27
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 Purposes of restricted funds (continued) Welfare grants (Cloudesley & Lady Gould charity) Cloudesley have funded the ongoing provision of individual grants to Islington residents with health conditions who are experiencing financial hardship. The Lady Gould Charity awarded grants for specific clients to enable them to purchase essential items. Crisis appeal {Islington Giving) A grant awarded as part of Islington Giving's response to the effect of the cost of living crisis on people in the borough. Grants are made to individuals to help them in the crisis. Community participation activities The schemes were awarded small grants to fund various activities held for users. LBI funded a coronation event at Kings Cross GNS. a gardening scheme at New River Green and Health & Wellbeing Days at Caledonian Road. Islington Giving funded a gardening project on the Marquess Estate. Living Well Together {Islington Giving) As part of its Golden Grantmakers scheme, Islington Giving has awarded a three year grant to enable the Good Neighbour and Community Wellbeing schemes to expand the number and scope of the activities they offer. 14 Reconciliation of net income l {expenditure) to net cash flow from operating activities 2024 2023 Net expenditure for the reporting period (as per the statement of financial activities) Depreciation Decreasel(increase) in debtors Decrease in creditors 114,971) 3,417 7,336 3,746 {55,443) 3,417 {10,420} 709 Net cash lused in) operating activities (7,964) {63,155} 15 Analysis of cash and cash equivalents 2024 2023 Cash at bank and in hand 89,543 130,064 89,543 130,064 28
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 16 Related party transactions Help on Your Doorstep provides a salary savings scheme through London Capital Credit Union, of which one trustee is a director. One trustee is a board member of Islington GP Federation with whom Help on Your Doorstep has a contracting relationship for the Social Prescribing Link Worker servi. Transactions wth this organisation can be seen in note 3. One trustee is a board member of Octopus Community NeOrkS, who have contributed funds to cost of living events put on by Help on Your Doorstep. Transactions with this organisation can be seen in note 3. 29
Help on Your Doorstep Notes to the financial statements For the year ended 31 March 2024 17 Notes from 2023 accounts a Analysis of net assets between funds General Designated Restricted Total funds Tangible Fixed Assets Current Assets Liabilities 6,833 6,833 210,101 138,292 148,770 138,292 61,331 Net assets at 31 March 2023 10,478 6,833 61,331 78,642 b Details of movement in funds during the previous reporting period At1Apr 2022 At31 Mar 2023 Income Expenditure Transfers Restricted funds Connect centres -Cloudesley -LBI LIF vouchers Connecting for Change (Big Lottery) People Living with Cancer (Macmillar Welfare grants -Cloudesley -Lady Gould Charity Crisis appeal {Islington Giving) Community participation activities -marquess Estate gardening -Jubilee celebrations {LBI) -community Fun Day (LBI) Living Well Together (Islington Givinc 8,875 28.125 1.250 118.988 11,560 (37,000) (1,225) (119,833) (11,567) 25 25,540 17) 26,385 17,323 18.186 1.240 20.000 (20,229) (1,066) (9,902) 15,280 174 10,098 485 900 2.300 9.996 (192) (853) (2,570) 68 293 {47) 270 9,928 Total restricted funds 52,583 213,030 204,505 223 61,331 Unrestricted funds Designated funds Depreciation fund Total designated funds 3,417 (3,417) 10,250 10,250 6,833 6,833 General funds 81,502 761.745 822,296 10,473 10,478 Total unrestricted funds 81,502 761,745 825,713 223 17,311 Total funds 134,085 974,775 1,030,218 78,642 30