Charity No: 1133145
Company No: 06960313
HELP ON YOUR DOORSTEP
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

Help on Your Doorstep
For the year ended 31 March 2024
CONTENTS
Legal and administrative details
Trustees, report
Independent auditors, report
12
Statement of financial activities
15
Balance sheet
16
Statement of cash flows
17
Notes to the accounts
18

Help on Your Doorstop
Forthe Year Ended 31 March 2024
Legal and administrative details
Board of Trustees
Don Keh￿ (Appointed on 21 October 2010, appointed as Chair on 15 March 2022)
Fran￿S Carter (Appointed as Trustee on 13 July 2009)
Colin Adams MBE (Appointed 9 De￿mber 2010)
Sorrel Brookes (Appointed as Trust￿ on 2 March 2017, appointed as Treasurer on 7 June 2022)
Nicola Steuer (Appointed as Trust￿ on 2 March 2014
Stephen Lawson (Appointed as Trustee on 7 D￿mber 2021)
Senior management
Ken Kanu
Kathleen Egan
Suzanne Procter
Chief Executive, Company Secretary
Head of Business Operations and Communty Development
Head of Seplfj￿s (Connect and Social Prescribing)
Company number
06960313.
Registered charity number (England and Wales)
1133145.
Registered Office
13 Elliott's Place,
London
N18HX
Bankers
C&operative Bank
P.O.Box 250
Delf House
Skelmersdale
WN86
Auditors
Goldwins Limited
75 Maygrove Road
West Hampstead
London NVY6 2EG

Help on Your Doorstep
For the Year Ended 31 March 2024
Trustee Report 2024
The Trustees are pleased to present their Report and Accounts for Help on Your Doorstep (the
"Charity") for the year ended 31 March 2024.
Structure, governance, and management
Help on Your Doorstep {HOYD) was founded and incorporated in 2009. Help on Your Doorstep
is governed by a Board of Trustees who are appointed as prescribed by the Articles of
Association dated 1 st July 2009. The Board of Trustees, who are also directors of the charity
for the purposes of the Companies Act. have the sole and entire responsibility for the
management of the business of Help on Your Doorstep. The company is limited by guarantee
and members are required to contribute £10 in the event of a winding up.
Trustees are recruited in a variety of ways involving exploration of the field of potential
candidates, including open recruitment and recommendation from existing Trustees and partner
organisations. Potential Trustees are scrutinised by the Chair and Company Secretary and
meet with a panel of existing Trustees, before being proposed as a Trustee. All new Trustees
are provided with an induction to Help on Your Doorstep. Board of Trustee meetings are held
four times a year. One of these meetings is used to review performan￿ over the past year
including Board performance and agree key objectives for the coming year.
The day-to4ay running of Help on Your Doorstep and the exercise of executive responsibility
is delegated to the Chief Executive.
What we do
Every benevolent organisation wants their charitable resources to support those most in need.
Every year we spend thousands of hours in outreach striving to find those in Islington who are
hidden from community senil￿S and information. Some people may be experiencing severe
hardship or chronic health conditions and are not getting adequate support. Our dedicated team
of outreach workers identify residents who have slipped through the cracks and refer them to
our large network of partner organisations.
We see people who are facing multiple layers of marginalisation and who fail to access support
due to bureaucracy and complex systems which are ina¢￿sSible for them. It can be heart-
breaking for outreach workers in specialist organisations to discover someone living with severe
hardship or health conditions, who they can't help because their particular organisation is only
funded to provide specific help such as supporting them to return to work.
Help on Your Doorstep's services aim to connect people experiencing challenges with the
multitude of services that are being offered by service providers in Islington. We conduct
outreach and listen to people's lived experiences to understand the complexity of individual
situations. We knock on doors and really learn about the challenges facing people in the
community. We then work with local residents so they can avail themselves of the services and
support of our network of over 150 partners. If we identify someone with a challenge which
cannot be addressed by our existing network of partners, we work tirelessly to identify a new
partner who can meet the needs of the resident.
We empower residents to overcome the challenges they are facing by giving them the advice,
skills and information they need. The referral to the appropriate partner organisation is just the

Help on Your Doorstep
For the Year Ended 31 March 2024
start of our relationship with our residents. We use technology to ensure relevant information
is shared with partner services securely and remind clients of meetings that have been set up
for them. Subsequently through our follow-up process, we track whether problems have been
solved and client satisfaction levels with the referral that we make. This means that we can
provide aggregated satisfaction information and general feedback to our partners.
For over a decade, we have built strong relationships with our partners whilst persistently and
regularly engaging in community outreach to develop a trusted reputation with residents. We
are genuinely independent and place the client at the centre of our work. This trust is
paramount, especially when discussing sensitive topics such as health and financial well-being
with clients.
We developed the first Good Neighbour Schemes (GNS) in Islington ten years ago after we
started to recognise the high levels of isolation being experienced by residents in the
community. The Good Neighbours Schemes work with local people to create opportunities for
neighbours and other residents to come together to build community networks through shared
activities.
The schemes, built on the passion, knowledge and relationships that local people have, allow
residents to form genuine friendships, give something to their community as volunteers and
provide a wide range of activities that enhance wellbeing.
In association with the local primary care network, we have developed our Social Prescribing
Link service, working in conjunction with Islington GPS. We have always specialised in
supporting the most isolated and vulnerable members of our community who have difficulty
accessing services other than those at their local clinic. so this new partnership complements
our other services. We are uniquely positioned to provide comprehensive non-medical
assistance with our well-established network of referral partners across the borough.
The three strands of Help on Your Doorstep operations complement each and benefit from a
synergy which means the whole service is greater than the sum of the parts.
The last year
The financial situation remains extremely difficult for the most vulnerable Islington residents. The
complexity and volume of demands on our sep41￿S have great￿ increased while the combination of
austerity and inflation has made the funding situation much more dfficult for the charity. We continue
seeing increases across all presenting issues but particularly financial hardship. These stresses
have also been suffered by our partners, but they have maintained the pathways for appointments
from Help on Your Doorstep. recognising the distinct vulnerabilikn'es and needs of our referrals.
Our team experience the social and economic conditions of the communities they are embedd￿ in.
Their lived experien￿ allows them to understsnd and gain the trust of the people they work with. We
rely on the flexibility and versatility of the team to recognise and respond appropriately, promptly and
with empathy to new situations as they arise. Empowering individuals and their communities is at
the core of our activities. The team work hard to provide lasting solutions to individuals rather than
sticking plasters which would lead to a revolving door of repeat referrals.
This year we have committed to a signrficant upgrade our IT systems. The effective delivery and
monitoring of our ServI￿S can only be achieved wtth the use of IT. We track presenting needs,
send automated reminders, and follow up on referrals using our comprehensive bespoke database.
Our sofrNare allows us to provide tailored local infomiation on sen11￿ demands to our partners and
other stakeholders. Help on Your Doorstep is committed to maintaining its investment in IT to
ensure maximum operational efficiency and effective delivery of seNI￿s.

Help on Your Doorstep
For the Year Ended 31 March 2024
Currently our partners can refer some of the issues they cannot support to Help on Your Doorstep
so that we can then navigate the Islington resident to the appropriate ServI￿S and monitor their
progress. We have b￿n consulting with partners to enhan￿ our partnership working so that our
referral partners can directly use our network to connect individuals to the se￿I￿S they need. We
have a number of enhan￿MentS to our software systems we would like to develop when we have
the funding
Public benefit
The Trustees confirm that they have complied with the duty in section 17 of the Charities Act
2011 to have due regard to the Charity Commission's general guidan￿ on public benefit.
The objective of Help on Your Doorstep is the prevention and relief of poverty in deprived areas
by providing a proactive outreach Servi￿ that connects residents with the local serVI￿S that
they want and need. Help on Your Doorstep has developed its strategic plans to ensure that it
provides public benefit and achieves its objectives as set out in Help on Your Doorstep's
governing document. The benefit that Help on Your Doorstep brings to the public is delivered
in the following ways"
delivering outreach services in parts of Islington with high levels of deprivation aimed
at helping local residents to access advice and support services, which will improve
their wellbeing and life chan￿s.
delivering Good Neighbours Initiatives which support local people who may
experience barriers to community participation and facilitate opportunities for them to
volunteer and participate in activities in their own local neighbourhood.
delivering a Social Prescribing Servi￿ that supports patients referred by primary care
teams with non clinical issues that adversely affect their health and wellbeing.
administering grants to individuals to alleviate financial hardship and to improve
wellbeing and life chances.
sharing our intelligence gained from outreach and referral activity with others to help
shape service provision and policy in order to improve the wellbeing and life chances
of residents living in deprived neighbourhoods.
undertaking community research to ensure that the communities that we work with
are able to influence the services that they receive.

Help on Your Doorstep
For the Year Ended 31 March 2024
Our Mission, values and objectives
Our Mission
Help on Your Doorstep's goal is for people to thrive. have a good quality of life and live in happy,
healthy communities.
Our Values
Professional: in the way that we deliver our services.
Empowering: in our approach to working with individuals.
Rooted in the communities that we serve: so that we are informed and responsive.
Quality: underpins our provision of information, advice, and referrals.
Equally accessible: through being approachable and non-judgemental.
Informed: as a result of our commitment to the continuous review of the needs of
communities
Our Strategic Objectives
Deliver services that reach and support those who need help most.
Deliver and promote ServI￿S with a preventative focus.
Deliver and promote ServI￿S that empower residents and improve their confidence,
skills and resilience.
Support the development of strong communities.
Develop and sustain a skilled and well supported workfor￿.
Achieve ongoing financial stability and optimise our use of resources.
Achievements
Overview
In 2023124, Help on Your Doorstep (HOYD) supported 3,980 residents across Islington, offering
accessible, person-centred seniices tailored to address social, economic, and health-related
challenges. Through a combination of outreach, collaboration, and innovation, we aimed to
reduce isolation, improve wellbeing, and empower individuals to build more secure and fulfilling
lives. This year, we delivered our services- Connect. Good Neighbours Scheme, and Social
Prescribing
alongside impactful initiatives. including the Macmillan Partnership, the IVAR
Partner Network, and Cost of Living events.
Connect
Reach: Supported 2,435 residents through proactive outreach, self-referrals, and collaborations
with GPS, food banks. and community hubs. Facilitated 2,019 referrals to 91 partner services,
helping 75 % of clients resolve or improve their issues within three months.
Ethos and Rationale: The Connect service was created to provide residents with a single point
of access to address a wide range of challenges- from housing insecurity to financial hardship
and mental health issues. At its core. Connect aims to empower residents, recognising that
individuals are best equipped to shape their own futures when provided with tailored support,
respect, and opportunities to make informed choices.
Approach: The Connect model is person-centred and strengths-based, focusing on the unique
needs and capabilities of each individual. Connect Advisers meet residents where they are -
whether at community events, through door-knocking outreach, or via professional referrals -
and work collaboratively to develop practical, step-by-step solutions. By linking residents to
over 150 partner services. the service creates pathways to sustainable change while addressing
immediate crises. This year, the cost-of-living crisis highlighted the importance of adaptability,
with Connect quickly evolving to meet heightened demand and emerging needs.

Help on Your Doorstep
For the Year Ended 31 March 2024
Good Neighbours Scheme (GNS)
Reach" Delivered regular wellbeing activities to 907 residents, including coffee mornings, chair-
based exercises, gardening clubs, and arts workshops.
Ethos and Rationale.. GNS is built on the belief that vibrant, connected communities are the
foundation of individual wellbeing. Social isolation and loneliness can profoundly impact health
and quality of life, and GNS seeks to address these challenges by fostering meaningful
relationships and opportunities for participation. By co-producing activities with local residents,
the scheme ensures that events are inclusive, relevant, and responsive to the needs of diverse
communities.
Approach" Operating at the hyper-local level. GNS leverages the strengths and assets of its
communities, building trust and fostering engagement. Activities are designed to address not
just social isolation but also physical and mental health through enjoyable, accessible, and
participatory events. In addition to its focus on wellbeing. GNS acts as a gateway to other
servI￿s, such as healthcare and welfare support. helping residents access the help they need
within a supportive environment. This approach reflects NHS anticipatory care principles,
demonstrating that low-cost, community-driven intep4entions can redu￿ reliance on healthcare
systems while improving overall resilien￿.
Social Prescribing
Reach" Supported 1,197 residents referred by GPS and other professionals for community-
based support addressing social, economic, and health-related issues.
Ethos and Rationale: Social prescribing is grounded in the understanding that health outcomes
are shaped as much by social determinants - such as housing, employment, and community
connections- as by medical factors. Recognising this, HOYD'S Social Prescribing service aims
to bridge the gap between clinical settings and community-based resources. By addressing
these broader factors, the Servi￿ empowers individuals to take control of their health and
wellbeing.
Approach: Social Prescribing Link Workers {SPLWs) offer personalised support tailored to
each resident's needs. whether that involves connecting them to local activities, securing
financial advice, or helping them navigate housing challenges. Working in partnership with
Islington's Primary Care Networks, SPLWS provide holistic care that not only resolves
immediate concerns but builds lasting solutions. By integrating social prescribing into primary
care, the service redU￿S relian￿ on GPS and emergency services, promoting a more
sustainable and equitable healthcare system.
Macmillan Partnership
This collaboration with Macmillan Cancer Support provides tailored advi￿ and support to
residents affected by cancer. Through one-to-one sessions, community events, and strategic
outreach, the initiative addresses not only the health impacts of cancer but also the associated
financial, social, and emotional challenges.
IVAR Partner Network Initiative
In partnership with the Institute for Voluntary Action Research (IVAR), HOYD strengthened the
capacity of its 150-member referral network. Workshops and learning sessions focused on
enhancing collaboration, documenting best praCti￿S, and refining referral pro￿sses, ensuring
a coordinated response to residents, needs.

Help on Your Doorstep
For the Year Ended 31 March 2024
Cost of Living Events
Recognising the pressures of the cost-of-living crisis. HOYD partnered with local organisations
to host community events offering practical support. including financial advice, food parcels, and
health servI￿s. These gatherings not only addressed immediate needs but also fostered a
sense of solidarity and resilience among attendees.
Looking Ahead
HOYD remains committed to fostering a healthier. more connected Islington. By continuing to
adapt to new challenges and strengthening our partnerships, we aim to build on this year's
successes and reach even more residents in the year ahead.
Reserves
During the year Help on Your Doorstep achieved an unrestricted funds deficit of £461 (2023..
deficit £63,968) and restricted funds deficit of £14.510 (2023: surplus £8,525). The total funds
carried forward were £63.671 (2023.. £78,642) of which £16,850 (2023: £17,311) was
unrestricted funds.
The current reserves policy, approved by the Trustees, is to build up and maintain free reserves
of at least one month's average expenditure, up to a maximum of £100,000. This is to mitigate
the risk of insolvency and provide a fund for future infrastructure replacement and business
growth activities. Free reserves are defined as that part of the charity s unrestricted funds that
is freely available to spend on any of the charity's purposes. This excludes restricted income
funds, tangible fixed assets and amounts designated for essential future spending.
Principal risks and uncertainties
The Board Finance and Risk Committee is responsible for ensuring that organisational risks are
satisfactorily identified and managed and confirms this to the full Board of Trustees. Help on
Your Doorstep maintains a formal risk-management process in accordance with guidance from
the Charity Commission. An organisational risk register is updated and reviewed on a quarterly
basis by the Finance and Risk Committee in order to determine whether all material risks have
been adequately identified and assessed and whether appropriate mitigating actions are in
place and are effective.
In addition to the risk related to reserves, the principal risks that we have identified as having a
serious potential impact on our performance. prospects and reputation are..

Help on Your Doorstep
For the Year Ended 31 March 2024
Risk
Miti
atin
actions
Changes to funding and commissioning
arrangements leading to reductions to
funding,
enforced
changes
to
successful delivery model and loss of
independence
SMT Action plan used to identify and
monitor action to mitigate, including:
Service promotion
Alignment with funder priorities
Impact measurement
Engagement and collaboration
Development work to diversify
income streams (in the longer term)
Governance
and
management
continuity
impact of the departure of
key staff on operational and strategic
delivery and relationships
Review notice periods for key
staff.
Review roles and responsibilities in
relation to key relationships and tasks.
Identify and document business critical
information.
Impact of prevailing economic climate
squeezes income, increases demand
and cost of delivery
Fundraising Pipeline
Diversify income streams
Employ fvndraising support
Service remodelling
Further increases in demand and
complexity of need of target client
group
Service Action plans
Data protection breachl failure
HOYD Cyber security guidelines
6-monthly facilities management visits
from IT support providers
Data governan￿ policy & procedures
(GDPR, data protection,
confidentiality, privacy)
Staff training
Staff wellbeing - combined impact of
Covid, delivery pressures and changes
undermining health and wellbeing of
staff team
Staff wellbeing plan
Insufficient organisational capacity to
meet strategic and operational
expectations and obligations
SMT action plan to prioritise and co-
ordinate action.
Finance and Risk committee review of
risk register
Building and maintaining reserves -
financial and operational pressures
undermining reserves strategy
Quarterly review of Management
Accounts and contingency planning
5 year projection reviewed periodically
at FRC

Help on Your Doorstep
For the Year Ended 31 March 2024
Remuneration policy for key management personnel
The Finance and Risk Committee has the responsibility of considering the remuneration of the
Executive Director as well determining the pay policy for all staff and the basis for any annual
increases in pay. The committee, which is made up of the Treasurer, the Chair and at least one
other trustee makes recommendations to the full board for approval. The Board and the Finance
and Risk Committee operate within the powers and constitutional arrangements as set out in
the Articles of Association and Committee terms of reference.
When making recommendations, the Committee will draw on relevant internal and external
information regarding staff remuneration. Staff remuneration does not include any share options
or long-term incentive schemes. The pension provisions for the Executive Director team are on
the same terms as other employees.
10

Help on Your Doorstep
For the Year Ended 31 March 2024
Trustees, Responsibilities
The trustees {who are also directors of Help on Your Doorstep for the purposes of company law) are
responsible for preparing the Trustees. Report and the financial statements in accordan￿ with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally A￿pted
Accounting Practice.)
Company law required trust￿ to prepare financial statements for each financial year which give a
true and fair view of the state of the affairs of the charitable company and of the incoming resources
and application of reSoUr￿s, including the income and expendrture, of the charitable company for
that period. In preparing these financial statements, the trUSt￿S are required to:
select suitable accounting poliaes and then apply them consistently.
observe the methcmjs and prinaples in the Charities SORP.
make judgements and estimates that are reasonable and prudent.
state whether applicable UK Accounting Standards have been followed, subject to any material
departures disclosed and explained in the financial statements.
prepare the financial statements on the going COn￿M basis unless rt is inappropriate to presume
that the charitable company will conb'nue in business.
The trustees are responsible for k￿pIng proper accounting records that disdose with reasonable
accuracy at any time the financial position of the charitable company and enable them to ensure that
the financial statements comply with the Companies Act 2006. They are also responsible for
safeguarding the assets of the charitable company and hen￿ for taking reasonable steps for the
prevention and detection of fraud and other irregulanties.
In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditor is unaware,. and
the trustees have taken all steps that they ought to have taken to make themselves aware of any
relevant audit information and to establish that auditor is aware of that information.
This report was approved by the Board of Trustees on 21 December 2024 and signed on its
behalf by..
DJK&lktr
Don Kehoe
Chair

Independent auditors. report to the members of Help On Your Doorstep
Opinion
We have audited the financial statements of Help on Your Doorstep for the year ended 31 March
2024 which comprise the Statement of Financial Activities, the Balance Sheet, statement
of cash flows and the related notes.
The financial reporting framework that has been
applied in their preparation is applicable law and United Kingdom Accountingstandards,
including Financial Reporting Standard 102.. The Financial Reporting Standard applicable
in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
Opinion on financial statements
In our opinion the financial statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March
2024 and of its income and expenditure for the year then ended..
have been properly prepared in accordan￿ with United Kingdom Generally AC￿pted
Accounting practi￿., and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordan￿ with International Standards on Auditing (UK) (ISAS (UK)) and
applicable law. Our responsibilities under those standards are further described in the Auditor's
responsibilities for the audit of the financial statements section of our report. We are independent of the
Charity in accordance with the ethical requirements that are relevant to our audit of the financial
statements in the UK, induding the FRC'S Ethical Standard and we have fulfilled our other ethical
responsibilities in accordance with these requirements. We believe that the audit evidence we have
obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concem
In auditing the financial statements, we have concluded that the trustees, use of the going con￿rn
basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have perfomied. we have not identified any material Un￿rtaIntieS relating to
events or conditions that. individually or collectively. may cast significant doubt on the charity's ability to
continue as a going concem for a period of at least Iwelve months from when the financial statements
are authorised for issue.
Our responsibilities and the responsibilits'es of the directors viith respect to going concern are described
in the relevant sections of this report.
Other information
The trustees are responsible for the other infomiation. The other information comprises the
information included in the annual report other than the financial statements and our auditorfs report
thereon. Our opinion on the financial statements does not cover the other information and, except to
the extent otherwise explicitly stated in our report. we do not express any form of assurance
conclusion thereon.
In connection wth our audit of the financial statements. our responsibility is to read the other
information and, in doing so, consider whether the other information is materially inconsistent with the
financial statements or our knowledge obtained in the audit or otherwise appears to be materially
misstated. If we identify such material inconsistencies or apparent material misstatements, we are
required to determine whether there is a material misstatement in the financial statements or a
material misstatement of the other infomiation. If, based on the work we have performed, we conclude
that there is a material misstatement of this other infomation, V￿ are required to report that fact.
We have nothing to report in this regard.
12

Opinion on other matter prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the trustees. report {incorporating the directors, report) for the financial
year for which the financial statements are prepared is consistent with the financial
statements; and
the trustees, report (incorporating the directors, report) have been prepared in accordance with
applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Charity and its environment obtained in the
course of the audit, we have not identified material misstatements in the Trustees, Annual Report.
We have nothing to report in respect of the foll0v￿ng matters where the Companies Act 2006 requires
us to report to you if, in our opinion=
adequate accounting records have not been kept or returns adequate for our audit have not
been received from branches not visited by us., or
the financial statements are not in agr￿ment with the accounting records and returns., or
certain disclosures of trustees, remuneration specified by law are not made; or
we have not received all the information and explanations V￿ require for our audit.
Responsibilities of the trustees
As explained more fully in the Trustees, Responsibilities Statement, the trustees (who are also the
directors of the charitable company for the purposes of company lawl are responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view and
for such internal control as they determine is necessary to enable the preparation of financial
statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trUSt￿S are responsible for assessing the Charity's ability to
continue as a going concern, disclosing, as applicable, matters related to going concem and using the
going concem basis of accounting unless the trustees either intend to liquidate the Charity or to cease
operations, or have no realistic alternative but to do so.
Our responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole
are free from material misstatement. whether due to fraud or error, and to issue an auditor's report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that
an audit conducted in accordance with ISAS {UKI will always detect a material misstatement when it
exists. Misstatements can arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be expected to Influen￿ the economic decisions of users taken on
the basis of these financial statements.
Irregularities, including fraud, are instan￿$ of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misstatements in respect
of irregularities, including fraud. The extent to vthich our procedures are capable of detecting
irregularities, including fraud are set out below.
13

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud
and non-compliance with laws and regulations, our procedures included the following=
We enquired of management, which included obtaining and reviewing supporting
documentation, concerning the charity's policies and Pro￿dureS relating to the internal
controls established to mitigate risks related to fraud or non-compliance with laws and
regulations.
We inspected the minutes of meetings of those charged with governan￿.
We reviewed the financial statement disdosures and tested these to supporting
documentation to assess compliance with applicable laws and regulations.
In addressing the risk of fraud through management override of controls, we tested the
appropriateness of journal entries and other adjustments, assessed whether the judgements
made in making accounting estimates are indicative of a potential bias and tested significant
transactions that are unusual or those outside the normal course of business.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities,
including those leading to a material misstatement in the financial ststements or non-compliance with
regulation. The risk is also greater regarding irregularities occurring due to fraud rather than error, as
fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located on the
Financial Reporting Council's website at- Iw4VW.frc.org.uklauditorsresponsibilitiesl. This description
forms part of our auditor's report.
Use of our report
This report is made solely to the charitable company's members. as a body, in accordance with
Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we
might state to the charity's members those matters we are required to state to them in an auditor's
report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the charity and the charity's members as a body, for our audit work,
for this report, or for the opinions we have formed.
3011212024
Anthony Epton (Senior Statutory Auditor)
for and on behalf of
Goldwins Limited
Statutory Auditor
Chartered Accountants
75 Maygrove Road
West Hampstead
London NW6 2EG
14

Help on Your Doorstep
statement of financial activities
(incorporating an Income and Expenditure Account)
For the year ended 31 March 2024
Unrestricted
Funds
Restricted
Funds
2024
Total
2023
Total
Note
Income from:
Donations and legacies
Charitable activities
Connect services
Community participation and wellbeing
Promoting the service model
137,483
137.483
153,670
486,590
173,258
6,450
238,599
6,602
725,189
179,860
6,450
617,820
195,985
7,300
Total income
803,781
245,201
1.048,982
974,775
Expenditure on:
Raising funds
Charitable activities
Connect services
Community participation and wellbeing
Promoting the service model
320
320
2,868
630,769
133,936
39,217
250,039
9,672
880,808
143,608
39,217
793,122
166,389
67,839
Total expenditure
804,242
259,711
1.063,953
1,030,218
Net incomel(expenditure) for the year
Transfers between funds
(461)
(14,510)
114,971
{55,443)
Net movement in funds
114,510)
114,971)
{55,443)
Reconciliation of funds
Total funds brought forward
17,311
61,331
78,642
134,085
Total funds carried forward
13
16,850
46,821
63,671
78,642
All of the above results are derived from continuing activities. There were no other recognised gains or
losses other than those stated above. The attached notes form part of these financial statements.
15

Help on Your Doorstep
Balance sheet
As at 31 March 2024
2024
2023
Note
Fixed assets
Tangible fixed assets
3.416
6,833
Current assets
Debtors
Cash at bank and in hand
10
105.258
89,543
112,594
97,507
194.801
210,101
Creditors: amounts due within 1 year
134.546
138,292
Net current assets
60.255
71,809
Net assets
12
63.671
78,642
Funds
Restricted funds
Unrestricted Funds
Designated funds
General funds
13
46.821
61,331
3,416
13,434
6,833
10,478
Total unrestricted funds
16.850
17,311
Total Funds
63.671
78,642
The financial statements have been prepared in accordance with the special provisions of Part 15 of the
Companies Act 2006 and were approved and signed on behalf of the Board of Trustees by..
DJK&fio*
Don Kehoe
Chair
2111212024
The notes to the accounts fomi part of these financial statements
16

Help on Your Doorstep
Statement of cash flows
For the year ended 31 March 2024
Note
2024
2023
Cash flows from operating activities
Net cash provided by operating activities
14
{7,964)
{63,155)
Cash flows from investing activities:
(Purchase) of fixed assets
10,250
Cash provided by investing activities
10,250
Change in cash and cash equivalents in the year
{7,964)
(73,405)
Cash and cash equivalents at the beginning of the year
97,507
170,912
Cash and cash equivalents at the end of the year
15
89,543
97,507
17

Help on Your Doorstep
Notes to the Financial Statements
For the year ended 31 March 2024
1 Accounting Policies
a Basis of preparation of financial statements
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities- Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 102 - effective 1 January 2015) - (Charities SORP FRS 102) and the Companies Act 2006.
The charitable company meets the definition of a public benefit entity under FRS 102. Assets and
liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the
relevant accounting policy or note.
b Going concern
The trustees consider that there are no material Un￿rtaIntieS about the charitsble company's ability
to continue as a going concern. The trustees do not consider that there are any sources of
estimation uncertainty at the reporting date that have a significant risk of causing a material
adjustment to the carrying amounts of assets and liabilities within the next reporting period.
c Income
Income, including income from government and other grants, is recognised when the charity has
entitlement to the funds, any performance conditions attached to the income have been met, it is
probable that the income will be re￿iVed and that the amount can be measured reliably.
Grants are credited to income when they are receivable unless they are for activities relating
specifically to a specific future period, in vthich case they are deferred to that period. Income
received under contracts for services is recognised in the financial statements in proportion to the
percentage of completion of the contract.
For legacies, entitlement is taken as the earlier of the date on which either.. the charity is aware that
probate has been granted, the estate has been finalised and notification has been made by the
executor(s) to the charity that a distribution will be made, or when a distribution is re￿iVed from the
estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be
measured reliably and the charity has been notified of the executor's intention to make a distribution.
d Donations of gifts, services and facilities
Donated professional services and facilities are recognised as income when the charity has control
over the item or received the servi￿, any conditions associated with the donation have been met,
the receipt of economic benefit from the use by the charity of the item is probable and that
economic benefit can be measured reliably. In accordan￿ with the Charities SORP (FRS 102),
volunteer time is not recognised so refer to the trustees, annual report for more information about
their contribution.
On receipt, donated gifts. professional seNices and donated facilities are recognised on the basis of
the value of the gift to the charity. which is the amount the charity would have been willing to pay to
obtain services or facilities of equivalent economic benefit on the open market- a corresponding
amount is then recognised in expenditure in the period of receipt.
e Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured
reliably by the charity., this is normally upon notification of the interest paid or payable by the bank.
18

Help on Your Doorstep
Notes to the Financial Statements
For the year ended 31 March 2024
1 Accounting Policies {continued)
f Fund accounting
Unrestricted funds are available to spend on activities that further any of the purposes of the charity.
Designated funds are unrestricted funds which the trustees have decided at their discretion to set
aside to use for a specific purpose. Restricted fijnds are donations which the donor has specified are
to be solely used for particular areas of the charity's work or for specific projects undertaken by the
charity.
g Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a
third party, it is probable that settlement will be required and the amount of the obligation can be
measured reliably. Expenditure is classified under the following activity headings..
Costs of raising funds comprise of trading costs and the costs incurred by the charitable
company in inducing third parties to make voluntary contributions to it, as well as the cost of any
activities with a fundraising purpose.
Expenditure on charitable activities includes the costs of delivering services and other activities
undertaken to further the purposes of the charity and their associated support costs. Where
costs cannot be directly attributed. they have been allocated to activities on a basis consistent
with their use of resources.
Costs of premises and administration are allocated on a per capita basis as follows..
Connect seNices
82.9/
Community participation and wellbeing
10.8/
Promoting the service model
2.3/
Governance and support costs
4.0°/
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was
incurred.
h Allocation of support costs
Support costs are those functions that assist the work of the charity but do not directly undertake
charitable activities. Support costs comprise the salary and overhead costs of the central fijnction.
Governan￿ costs are the costs associated with the g0Veman￿ arrangements of the charity. These
costs are associated with constitutional and statutory requirements and include any costs associated
with the strategic management of the charity's activities.
Support and g0Veman￿ costs are re-allocated to each of the activities on the following basis which
is an estimate, based on staff time, of the amount attributable to each activity
Connect services
Community participation and wellbeing
Promoting the service model
84.6°/
11.0%
4.4%
i Operating leases
Rental charges are charged on a straight line basis over the term of the lease.
19

Help on Your Doorstep
Notes to the Financial Statements
For the year ended 31 March 2024
1 Accounting Policies {continued)
j Tangible fixed assets and depreciation
Items of equipment are capitalised where the purchase price exceeds £400. Depreciation is
provided at rates calculated to write down the cost of each asset to its estimated residual value over
its expected useful life. The depreciation rates in use are as follows-
Computer & office equipment
33 % straight line
k Debtors
Trade and other debtors are recognised at the settlement amount due. Prepayments are valued at
the amount prepaid.
I Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short
maturity of three months or less from the date of acquisition or opening of the deposit or similar
account.
m Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a
past event that will probably result in the transfer of funds to a third paty and the amount due to
settle the obligation can be measured or estimated reliably. Creditors and provisions are normally
recoqnised at their settlement amount after allowing for any trade discounts due.
Financial instruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are inits-ally recognised at transaction value and
subsequently measured at their settlement value with the exception of bank loans which are
subsequently measured at amortised cost using the effective interest method.
o Pensions
The charitable company offers employees an auto enrolment pension scheme to which they make
contributions unless they choose to opt out. The pension cost charge represents contributions
payable by the charitable company to the scheme. The charitable company has no liability under the
scheme other than for the payment of those contributions.
20

Help on Your Doorstep
Notes to the Financial Statements
For the year ended 31 March 2024
2 Income from donations and legacies
2024
Total
2023
Total
Unrestricted
Restricted
Cripplegate Foundation
Islington Giving
Paul Hamlyn
J & M Douglas
Department of Work and Pensions
M & H Maunsell Charity
Horners Charity
Worshipful Company of Gold & Silver Wyre Draw
Gifts in kind
other donations
51,166
37,330
20,000
2,500
874
51,166
37,330
20,000
2,500
874
52,667
37,330
22,000
6,250
5,570
1,000
2,500
1,000
22,000
3,353
22,000
3,613
22,000
3,613
Total donations and legacies 2024
137,483
137,483
153,670
Total donations and legacies 2023
153,670
The gifts in kind relate to office spaces received from three organisations (Cripplegate Foundation, Homes
for Islington and the Peabody Trust) free of charge. These are based on estimates provided by these
organisations as to how much the spaces would cost if available commercially.
3 Income from charitable activities
2024
Total
2023
Total
Unrestricted
Restricted
Connect services
Connect centres (LB Islington)
Connect centres (Cloudesley)
Connecting for Change (Big Lottery)
People Living with Cancer (Macmillan)
Social prescribing (Islington GP Group )
Welfare grants (Cloudesley)
Welfare grants (Lady Gould)
Cost of Living grants {Cloudesley)
Partnership events (Octopus)
180,000
180.000
41,500
130,246
42,065
302,557
24,788
181,250
28,125
118,988
11,560
238,471
18,186
1,240
20,000
41,500
130,246
42,065
302,557
24,788
4,033
4,033
Total Connect services 2024
486,590
238,599
725.189
617,820
Total Connect ServI￿S 2023
418,471
199,349
21

Help on Your Doorstep
Notes to the Financial Statements
For the year ended 31 March 2024
3 Income from charitable activities (continued)
2024
Total
2023
Total
Unrestricted
Restricted
Community participation and wellbeing
Community wellbeing and Good
Neighbour Scheme projects
Islington Giving
-Peabody Trust
LB Islington
-North Central London CCG
LSO music project (LSO)
Volunteering and community support
-southern Housing Association
Fees for classes and activities
82,670
25,000
30,000
35,000
480
3,742
86,412
25,000
32,860
35,000
480
93,151
27,500
33,200
29,167
2,860
7,803
5,000
164
108
108
Total community 2024
173,258
6,602
179,860
195,985
Total community 2023
182,304
13,681
Developing and promoting the service model
VCSE Allian
6,450
6,450
7,300
Total service model promotion 2024
6,450
6,450
7,300
Total service model promotion 2023
7,300
Total income from charitable activities 2024
666,298
245,201
911,499
821,105
Total income from charitable activities 2023
608,075
213,030
22

## **Help on Your Doorstep** 

## **Notes to the Financial Statements For the year ended 31 March 2024** 

## **4 Analysis of expenditure** 

|Salaries and employers' NI<br>Other staff costs and recruitment<br>Freelance and agency staff<br>Volunteers<br>Premises and equipment<br>Depreciation<br>Office costs<br>Project costs<br>Grants to individuals<br>Audit and compliance<br>Suppport costs<br>Governance costs<br>**Total expenditure 2024**<br>**Prior year**<br>Unrestricted direct expenditure<br>Restricted direct expenditure<br>Unrestricted support & governance costs allocated<br>Total expenditure 2023|Raising<br>funds<br>£<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>320<br>-<br>-|Connect<br>services<br>£<br>666,861<br>24,447<br>14,361<br>-<br>24,084<br>-<br>26,042<br>32,396<br>32,638<br>-|Community<br>participation<br>& wellbeing<br>£<br>84,158<br>1,569<br>1,860<br>599<br>5,203<br>-<br>3,617<br>38,803<br>-<br>-|Promoting<br>the service<br>£<br>28,561<br>503<br>405<br>-<br>2,356<br>-<br>3,344<br>928<br>-<br>-|Governance<br>£<br>2,311<br>26<br>41<br>-<br>-<br>-<br>63<br>19<br>-<br>4,535|Support<br>costs<br>£<br>43,430<br>5,060<br>660<br>2<br>5,682<br>3,417<br>5,347<br>305<br>-<br>-|**2024**<br>**Total**<br>**£**<br>**825,321**<br>**31,605**<br>**17,327**<br>**601**<br>**37,325**<br>**3,417**<br>**38,413**<br>**72,771**<br>**32,638**<br>**4,535**|2023<br>Total<br>£<br>792,402<br>33,012<br>23,618<br>891<br>38,590<br>3,417<br>37,708<br>64,168<br>31,352<br>5,060|
|---|---|---|---|---|---|---|---|---|
||**320**<br>-<br>-|**820,829**<br>54,062<br>5,917|**135,809**<br>7,029<br>770|**36,097**<br>2,812<br>308|**6,995**<br>-<br>(6,995)|**63,903**<br>(63,903)<br>-|**1,063,953**<br>**-**<br>**-**|1,030,218<br>-<br>-|
||**320**|**880,808**|**143,608**|**39,217**|**-**|**-**|**1,063,953**|1,030,218|
||2,868<br>-<br>-|534,771<br>200,822<br>57,529|152,658<br>3,683<br>10,048|64,655<br>-<br>3,184|7,581<br>-<br>(7,581)|63,180<br>-<br>(63,180)|||
||2,868|793,122|166,389|67,839|-|-|||



Of the total expenditure, £804,242 was unrestricted (2023: £825,713) and £259,711 was restricted (2023: £204,505) 

23 



Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
5 Net incomel(expenditure) for the year
This is stated after charging
2024
2023
Depreciation
Auditors, remuneration-.
Audit fees {excluding VAT)
Underprovisionl(Overprovision) in previous year
3,417
3,417
3,750
67
3,667
6 Analysis of staff costs. trustee remuneration and expenses. and the cost of key management
personnel
staff costs were as follows:
2024
2023
Salaries
Employers, National Insuran
Employer's pension contributions
Redundancy
Temporary and agency staff
716.945
62,292
16,155
8,500
21,429
705,267
66,258
18,638
2,239
825,321
792,402
The following number of employees re￿iVed employ￿ benefits (excluding employer Nl and pension)
during the year be￿een..
2024
2023
£60,000 - £69,999
The total employee benefits including employer pension and Nl contributions of the key management
personnel were £78,849 (2023: £79.944).
The charity trustees were not paid or received any other benefits from employment with the charity in the
year {2023= £nill. No trustee was reimbursed expenses during the year (2023: £nil) and none received
payment for professional or other services supplied to the charity (2023.. £nil).
24

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
7 Staff numbers
The average number of employees (head count based on number of staff employed) during the year was
25 {2023. 23).
The average weekly number of employees (full-time equivalent) during the year was as follows..
2024
No.
2023
No.
Connect services
Community participation and wellbeing
Promoting the service
Governance and support
17.5
16.2
21.2
20.7
8 Taxation
The society is exempt from corporation tax as all its income is charitable and is applied for charitable
purposes.
9 Tangible fixed assets
Computer
Equipment improvements
Leasehold
Total
Cost
At 1 April 2023
Additions in Year
Disposals
60,291
13,729
74,020
(33,647)
{33,647}
At 31 March 2024
26,644
13,729
40,373
Depreciation
At 1 April 2023
Charge for Year
Disposals
53,458
3,417
33,647
13,729
67,187
3,417
33,647
At 31 March 2024
23,228
13,729
36,957
Net Book Value
At 31 March 2024
3,416
3,416
At 31 March 2023
6,833
6,833
All tangible fixed assets are used to fulfil the charity's objects.
25

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
10 Debtors
2024
2023
Grants receivable
Trade debtors
Other debtors
Prepayments
43,530
52,161
2,585
6,982
23,352
66,290
2,047
20,905
105.258
112,594
11 Creditors . amounts due within 1 year
2024
2023
Taxation and Social Security
Trade creditors
other creditors
Accruals
Deferred income
14,315
15,758
4,897
11,909
87,667
18,472
29,576
4,136
5,275
80,833
134,546
138,292
Deferred income
2024
2023
As at April 2023
Released to income from charitable activities during the year
Deferred during the year
80,833
107,917
180,833) (107,917)
87,667
80,833
87,667
80,833
12 Analysis of net assets between funds
General
unrestricted Designated
Restricted Total funds
Tangible Fixed Assets
Current Assets
Liabilities
3,416
3,416
194,801
134,546
145.438
132.004
49,363
2,542
Net assets at 31 March 2024
13.434
3,416
46,821
63,671
26

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
13 Movements in funds
At1Apr
2023
At31 Mar
2024
Income Expenditure
Transfers
Restricted funds
Connect centres
-Cloudesley
-LBI LIF vouchers
Connecting for Change (Big Lottery)
People Living with Cancer (Macmillan)
Welfare grants
-Cloudesley
-Lady Gould Charity
Crisis appeal {Islington Giving)
Community participation activities
-marquess Estate gardening project
(Islington Giving)
-walter Sickert garden project {LBI)
-King's Coronation (LBI)
-Health & Wellbeing Days (LBI)
Living Well Together {Islington Giving)
41.500
(41,500)
25
25,540
{7)
25
23,650
130,246
42.065
(132.136)
(42,058)
15,280
174
10,098
24.788
(24,344)
15,724
174
96
(10,002)
293
(156)
137
860
860
500
1,500
3,742
(500)
(1,225)
(7,790)
275
5,880
9,928
Total restricted funds
61.331
245.201
(259,711)
46,821
Unrestricted funds
Designated funds
Depreciation fund
6,833
(3,417)
3,416
Total designated funds
General funds
6,833
10,478
(3,417)
(800,825}
3,416
13,434
803,781
Total unrestricted funds
17.311
803.781
{804,242)
16,850
Total funds
78,642 1,048.982
1.063,953
63,671
Purposes of restricted funds
Connect centres (Cloudesley)
A grant to contribute to the costs of running the Connect
ServI￿S in Finsbury Park and Canonbury.
Connecting for Change (Big Lottery)
A grant to support Islington residents improve their wellbeing
through addressing barriers, gaining more control over their
health and finances and building supportive social connections.
People Living with Cancer (Macmillan) Macmillan Cancer Support has awarded a three year grant so
that Help on Your Doorstep can carry out outreach in Islington to
identify people living with cancer (PLWC) who need support.,
provide additional advice, information and support to residents-
and promote greater integration. learning and development for
professionals in Islington through its partnership ne￿ork.
27

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
Purposes of restricted funds (continued)
Welfare grants (Cloudesley & Lady
Gould charity)
Cloudesley have funded the ongoing provision of individual
grants to Islington residents with health conditions who are
experiencing financial hardship. The Lady Gould Charity
awarded grants for specific clients to enable them to purchase
essential items.
Crisis appeal {Islington Giving)
A grant awarded as part of Islington Giving's response to the
effect of the cost of living crisis on people in the borough.
Grants are made to individuals to help them in the crisis.
Community participation activities
The schemes were awarded small grants to fund various
activities held for users. LBI funded a coronation event at Kings
Cross GNS. a gardening scheme at New River Green and
Health & Wellbeing Days at Caledonian Road. Islington Giving
funded a gardening project on the Marquess Estate.
Living Well Together {Islington Giving) As part of its Golden Grantmakers scheme, Islington Giving has
awarded a three year grant to enable the Good Neighbour and
Community Wellbeing schemes to expand the number and
scope of the activities they offer.
14 Reconciliation of net income l {expenditure) to net cash flow from operating activities
2024
2023
Net expenditure for the reporting period
(as per the statement of financial activities)
Depreciation
Decreasel(increase) in debtors
Decrease in creditors
114,971)
3,417
7,336
3,746
{55,443)
3,417
{10,420}
709
Net cash lused in) operating activities
(7,964)
{63,155}
15 Analysis of cash and cash equivalents
2024
2023
Cash at bank and in hand
89,543
130,064
89,543
130,064
28

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
16 Related party transactions
Help on Your Doorstep provides a salary savings scheme through London Capital Credit Union, of which
one trustee is a director.
One trustee is a board member of Islington GP Federation with whom Help on Your Doorstep has a
contracting relationship for the Social Prescribing Link Worker servi￿. Transactions wth this organisation
can be seen in note 3.
One trustee is a board member of Octopus Community Ne￿OrkS, who have contributed funds to cost of
living events put on by Help on Your Doorstep. Transactions with this organisation can be seen in note 3.
29

Help on Your Doorstep
Notes to the financial statements
For the year ended 31 March 2024
17 Notes from 2023 accounts
a Analysis of net assets between funds
General Designated
Restricted Total funds
Tangible Fixed Assets
Current Assets
Liabilities
6,833
6,833
210,101
138,292
148,770
138,292
61,331
Net assets at 31 March 2023
10,478
6,833
61,331
78,642
b Details of movement in funds during the previous reporting period
At1Apr
2022
At31 Mar
2023
Income Expenditure
Transfers
Restricted funds
Connect centres
-Cloudesley
-LBI LIF vouchers
Connecting for Change (Big Lottery)
People Living with Cancer (Macmillar
Welfare grants
-Cloudesley
-Lady Gould Charity
Crisis appeal {Islington Giving)
Community participation activities
-marquess Estate gardening
-Jubilee celebrations {LBI)
-community Fun Day (LBI)
Living Well Together (Islington Givinc
8,875
28.125
1.250
118.988
11,560
(37,000)
(1,225)
(119,833)
(11,567)
25
25,540
17)
26,385
17,323
18.186
1.240
20.000
(20,229)
(1,066)
(9,902)
15,280
174
10,098
485
900
2.300
9.996
(192)
(853)
(2,570)
68
293
{47)
270
9,928
Total restricted funds
52,583
213,030
204,505
223
61,331
Unrestricted funds
Designated funds
Depreciation fund
Total designated funds
3,417
(3,417)
10,250
10,250
6,833
6,833
General funds
81,502
761.745
822,296
10,473
10,478
Total unrestricted funds
81,502
761,745
825,713
223
17,311
Total funds
134,085
974,775
1,030,218
78,642
30