REGISTERED COMPANY NUM8EK. 00717361 (Efflgland and We$) REGISTERED CHARITY NUMBER: 1129973 Age Coneern Morynnwg Limittd (A Company knmited by Guar4n¢e•) trading as Report and Yw ended 31 14arch 1021 'A4C4X8R5• 0110W2021 COMPANIES HOUSE A17
Contents of¢he Statements for the year ended 31 March 2021 Trustees Ann ReptrrL Tnrstees Statefflent Chairn'S Statement 04"ecoves and ACCirIeS 4 AchVeMents and Ptrfortywct ans lor hjrure Perd5 8-19 20-23 24-25 26.29 30-31 RefererKe and A&Trinwati¥e Detsds 32 Report ofthe Independent Audwrs 33-35 Sotement of linanoal AcuTrAues. Group 36 Suremenr of liral ACU¢$. Coffpar 37 Crfflsdhlated Sheet 38 39-40 Notes tr the Financ 41-59
Contern Umited Trnste¢s Annual Report for the year ended JI Marth 2021 I. TftVSTEES STATEMENT The rrustees are pleased to presenr the anrthl director5 fEPDrr rogether the con501Klared fu)ancAI Statements of the charity ¥nd its sUdry for the year endmg 31st Marth 2021 which are al¥0 prepared to meet rhe rewirements for a direttors. report and aCcOts for Corrwies Att purposes. The fThrK41 sr#emerbts c(¥nply With the Chariw Act 2011. the C¢)rnpanies kn 2(IM. the MOrandl and Article5 of hxociation. and Accounting and Reportirp4 by Charityek Ststement of RecommendEd Practice applicable ro (harirl preparing their a¢counTS in xe0rde v4ith the Pman[ Reporting Standard applTrcalAe in the UK and Republic of Ireland IFRS1021 leffeurye 20151.
Trustees Annual Report lor the year ended JI Marth 2021 2. CHAIRMAN'S STATEMENT Introthxt5 When I wrote my ststememt for the yt¥r 2019no. I hath'r how kngthe COVID.19 w&mic impact our Ibves and that at the tThe alwritir¥ this statemtnL we would still be li$ under so muth uncertainty in the midx ofa 1rd 4ve. of riwng infe¢rK)n rares. During th¢ yw we ew¢n(ed bss a of ranging from being awe tg access good5 and service5 to losing I0d or5 and in the charity's the p¢ople we wer¢ supporrint v41 our serrices. Some ol our Ser users have d¢d', some of serri¢e users experiEnced uDirn¥nAe105S' someof our seTrice users have experCe a de¥Tr¢Ing wpacton their physical Jndlor meTrtal heth. and SC•rTre of our ser¥Ke users have not th their homE in over a year. Whilsi the COVID. 19 pandemic ha5 been absdutety ¢Ye¥asraDng for our CfMnmuniT& and arwabty eVery¢e h33 experiehced one ol their toWe5r years to date, we are b"nnIng to see embers of hope emerge as we begn t• rewm ro ommunity lrfe. As ptrr ol thts 'rewrn ro n¢)rniaf, look ck and ¢elebrate how v4¢ a5 an orz)isrle Ind socw. came tOKether to re to thv& cri515 aThJ keep saf As is fusr¢mary, thi5 year'5 Tru5tee5' Report contyns Yariou5 facts and figure5 abour the Charity's PErformance and work throughout the year, and I hope IE illustrates how the CharY has worked extremety hard ro dÈliver irs srr4regTc pnoritits. pr¢¥mo YtyhJnteerin& our sticial enrvpns< and irKre4se ¢)ur su5tynaknlity. As a chariry we pride cur5ehe5 worknng wllaknTati¢Jn our many paro)w¥. In March 2020. the UK Governmu ar#ioynted the CcKorowrus (COV119) ojtbreak in Wuhan. China had rezthed British shore5. The country pknced on lock4ovm. People aEed were told to seK_isolaie and onty go cAJtdoors fr essenTial shopping or medical appointments Thc•5e liry With Cond$ such as dbetes. chrontc respirat¢)ry £¢)ntJtDons. pregnanE wonien, and those ¥•ith suppressed immuTre condiriorts were ifistructed ro 'shielrf fr any¢ r¢ in thwr immethate household and to have I"Itnited contatt with those in their sehdd. These resrrKty¢w would have a syThlcant inpact on older peopk. many 0[ reld on heakh. s¢xial care and third se¢tLY setyices. alohg vMth family suppory - tor far mY peop. thAt support W75 withdrayfvn or dramatIClY reduced overnhL The tharity's senhy IEadEf5hip team reSded by creaiing an Emergency nanning Group Ind worked dosety wffh senk)r l¢xal authoriry offictaL%, the Unr¥ersity Health Board and the Third Sector umbrelts tsrga#isations ICVCsl to awre we used our resour(ts in the most effective and appropriate y. Our response was rwo-lold- firsrty. 10 supp0rtc0rnmunY resilience thr)uRh volunteeriTht d by dE51ziiating a team to work with ftthondda CyTron Tal CYJnty Borough Counufs Ccrnuniry Re5ilieTrct Hubs to deal with reques¥s lor information. athKe and community SUpportth shoppin$ pre5cripDon collecrK)n and escortingto es5enDal tnedKal appoihtftAts." andst¢oThd4v. redepl¢4ingour BE¢EErat Home teams to 5UPPOrt Jlnerable older people (schar8ed from acute settin85 t0 new stepdown facilitie5 in Merthyr Tydfil and Bridgend. Over the year this COVID-19 specffjic wpportgrew to include srtting up a thdiGAted'v&xi t&xi seTri¢e dr1¢ people to thr vaccination appOtrnets'. 5UPPOrtinz PEDplt wrrh thwr seW-i501ation by working with We15h GoverrwnenL Local AuthoritiES and othEr ddivery pArtners on an Enhanced Food Parcel offer aTrd plac% tearns in tsvo C¢)mmun¢y howpls. In 1ddirion.we deploy¢d a t¢am to Ysbyty'r Ser¢r4 a COVID-19field htsspi. equipped with the technoloy needEd to SUPPOrt Peop makingwdets talts back homE to their bved one5 whilst 51tingvrns 5Uspended. Office bued staff were 5UPPOrted to work from horne with equprnent and access to on. line meeting tIO$. RegUr Sraff erg$ the Chief ExectsDve kepr sraff up ¢0 dace OTh the charity'5 rtspttmse to latest FIJIC Hth 8Uh4ance and Goverrwnent announeerntnts rtprdin8 PFE and tting. Board meetillK5. su&committees and pkMwy4roups have beell held onthne since Marth 2020. The repornr¥ period h$ wthubte¢Jy btn the most in the chrity's hwiry. Nolth5(and1K the physical (lisruption of the wdernic 4¥here cAJr worldorce wa5 largety redepkjyed inEO COVID-19 response seyvices or sked rts wtyrk Irom h¢)m< the wrtpact tsf kndr¥inK OFWLUthbts being Gincelled and the &mply Nails seThite ntst b•'ng abk ro grow as F4anned has forted us to rekn review. and where nece55ary refresh. the way we operart Aw"le wothng is rKJ lorw an a$piran - we are li and doini it well. We Can see ihe difference horne workinz is to Prthuty. to weRbeing and to the environment and we can see how the use of rTrJbile encourages en8agEmen¢ with staff and supports 5faff in the community tg perform their evEryd•y As a Board we ro aknare rewurce5 effort ro creaDni and embra<tnga new. fu(ure br the char.
Trustees Annual Report for the year ended 31 March 2021 2. CHAIAMANS 5TATEMÈKf- Throughout the yw the Charw has crffityued ro do does bert- yjpporr older peopie. The depth breadth of our wwk described in this report demonstrates the iryact and reach we have on the Itve5 of older Peop - ig U"ma[elY why the Chanry exisrs. A key role and charilab L"ecrive of the tharity is to acr as thampion for older peWe's riLhts and TO infiuenct lo¢ and r4D¢ykl pdity reltinK tts older peoFAE. In july. otsr CEO was ked to yjin the repon s Te5¢ Trxe and Protect (rrp) Pro8rammE as Protrct Work5trearn Lead and to repre5enE rhe re•on on the Welsh Govemmehr's NatIts7 Protett Task Group. In the$e rdes she has brw valuable [elgenCe to the response. Under her adershiP d the Protect Workstream. key achievernents include the innordti¥e. first-in.Wales Sew lsot•Don Hel•line focused OTh supporring commuritie5 during COVID to er¢5ure the pe¢)ple at greaten risk of becomir¢ seriwsLY ill receNed the wpporE rhey n¢eded t9 5elf.tsolate safely. [ring the WholE Area Ttsung pik>t in Cwm Taf MOrgw Rathel was in5trurTWltal ID dtvtl¢p•g the end-r end process vthKh ATrcILthd esrablishing the 5Y5teffl ofwdfare supporr ffor those who woukl rtd to be in i501ation. (hjnntthis piloL she WAS Instrutnenfal in workirlgwith the British Red Cr055 to 5Kure COVID-safe tran5POrtatycii ltilitr5 for those who needed 5Kh 5UPPOrt across the Cwm Taf Morgannwg Health Board ar Rachel has stepped forward and dedicated YKredible tffie and efforL dTr¥ rDarkable work ir• the region's reswse rg the pandemic. On bEhlf of rhe Boarf may l exrEnd w sthctrÈ thanks to Rad aDd Tty hÈr ieam at ACM lor 5upporunK her extended role. Age Connew Morgannwg has oThty bew ar the ol frOrbr s¢rvKe delivery and suppor4 bur al integral ro the dESV and planning ¢Jf 5ervKes aTrd ccrnwnunKation to ensure older people were not for¥otten or rnarginalised. Throughwt the reportingyear. we have worked alon?ide mY other organ5satKn5 on i project ro pro¥idÈ resourees to aid Peop wtho have been ro get tk out in their ¢ommurMves. The Batk co Communiry Life Projett produced practical 2uwJe5 deSryrd ro help pee consider the Sm1 but positive preparations that G)n be put in place to help them rtren8a8e within their IoG)I comrnunities. We worked partnership Citizens AdvKe. Carers Wales. MATrd. Care and Repair aTrd Valleys Step5 to undertake researth. sei up new 5eTritts and for a t>OSL COVID hJture that embraces 1•clusity. retognises th¥ersy and nurtures colbboration and Cr&prodri. Under the adershiP of B¢than oemark-Spear. our H¢ad of Chthry SeTri¢e& we are excited abtyJt what we wi conDnue ¢0 a(he r(yther. Despite all this new ¥mn& response to COWD. we experienced a drop the overa number ¢1 people we helped April 20 and Marth 21. The cbsure of wr Information Hub and our Simpty Nils seThice. the cioswe ol day-care settinp and our irtknilry to access care homes meant we could Thor prowde 50rne of our'core. ser¥ice5 such a5 inforniaDoTh and athce. weWare rights, intdenl advocacr arm acTi¥iries in re5idehtrdl £¥e i the way wt would likt During the period however. we helped 5.117 oklEr people th a rdnge 0[es- a reduction of over 40% on the rwrnber of people we hdped 2019120. Our support to access wdfare beThefirs c¢ntinued to change the liv ol many okler help&ng rg rdise over (228.412 . welfrare enutlernents and help rAdEr people and thwr arer5 Ends meet. Th15 15 an 82.9% reduction in hst year's outturrl of Ll.339.980. demonstratingthe impact'lockdown. had on access w esseThti supportwith welfare benefits. (hr Ccrnunity Support team wtynued to thpL dek and resporld to new joiThr working 0ppcrtunlQ5 that not •wsro%d the Ir¥u of older people ¥50 made inyatt on the way health and social Gire serYKes are delrwered. Thi5 rwrt tdls some of the Stor we haye been invdyed ITh. and how we hav¢ Made a differwKe. l arn deli&thtEd 10 report that work COMrCed at L( and thar the programme 11 conclud< on sthedule, by AuKusr 2021. The Cynorl proiecr has been a kbtyjr of love S(e 2015, when t surred as a ViSh?n for a modernised. more sUStainatAe and inEegrated futurefora fornier Council run older people's day centre. Cxjr Cynon Proiecr Manager. Denise Havard. has dwe a rrwnthdous jo)b of spinniig the many plares thir COME suth a large capital prqetL I look lon¥ard to reporonz on the official opening and first sm months of operarion in next years rewJrL I wotskl s0 hketo reCOlse the exwided role Denise roDk on within the Char. supportingthe Chf Executive arKI senKff leadErSh team str4tty"c 3nIng and our COVID response plans. You tMII see from the Financial Revivw settl of report that the rwiy appear5 to have ccncluded the year with a very heakhy surplus. k is irnporonr ro nore tr this surpkn5 includes a considerne afflowr of c3Pi fijnding de5yated for (ompktion of the Cw Linr Proieo which is thJ¢ to (Clde in the 5ecoThJ quarter of the new financiil ye*r. Our re¥enue undefspends are also deSIgTed for expenthityre in the rw fina111 year and WAI alkny us EO fvlly resume seThices thai were affected by COVID restricuoThs during the reporrinK period.
Age Coneern Morganmvz L•mit Trustees Annual Report for the year eded 31 Mareh 2021 Z. CHAIRMAN'5 5TATÈMEMf- Remarkthy, the has athived hi•kr exPre4 leY¢ls •1 glneratyon SJrw¥ the period. We haye been oYeThvhekned by the zentroty and kindhESS Sho by the peWe t¥Jsinesses living in the oThmunitie5 we serve. This suppor4 aknngside the diversificaDoTh of our thJndrai5ing xtywities resulted in us Trising a combined income of 137.609 Irom and donarion4 compared m our rarget of 115.CQO . a 100% ihtrtase. My tha•ks to co Adele H¥ries-Ni¢hofrs. our Head of Enterpris¢ and her team for their tenxty and In 2018 we comrrbirred to bECCming a Livinz Waze brpbyer by 2020. We xhieved by Awil 2019 and have managed to 5uccethHy negoti4te increases ITr fvndin¥ of our knice Level AFeements vlith the Llniver5ity Health Board and Lo& Authoriues co rellecr thi& These incr&)5es are nor guaranteed each year. however arld our projected incorThE from these source5 vrill rin sraDL despire MLI cost ittcreses •fid rising dtynand for tyur ser¥itts, unless we netoiiitr the necessary yplts ¢ath year. This is rt a sustwnable arrangemen¢ Ir is our intenri¢)n to ad&ess this by seekn.nz Iw remi agrttments that tIU¢ budget uplrfu in recogniDorn ofour ving Wage Employer accredration. We are clear thAt we wdl not contThJe to ddiver contracts that do nor meer our fvll delNery cgsrs and thar ccvwnying rg wbsi0is¢ ¢e agreements onty adds to the challenges of short-term or annual hjnding arrangements. As a 8owd we ret08ne thar we tsnDot be all things to all people and that limird res¢wr¢es ¢an onty srrerth $0 br. The Charny wll, ro i cerrain exren4 ahvays be at risk of cuts to fvndinz Ind Contro lod this is vthy we must eDdeavour new. susTrinabk means of suppoNlng our A5 we look to thE (UDJre dewehp our strategic wiorrDes for the nexf fve years, we will rake stock of the polirical and econornic ¢ThronMl[ E• 4kn¢rrire We can thrr4e and rC jus¢ in a wodd thar kKks very different and will totytinue to change ar pace. The irnpa¢r of the COWD-19 pandemit has and will reach every corner of society. The economic fallout ndbtedty affect those for whorn austeriLy had Iready hit h¥d. those For Wh the s>xem does nor woth The prospecr of corbrifbyed avsrerity ro the economK impacr of the lotkdowm Ind Pexit wll affecr okkr propk. The pSythdtsd impatt tsfdder peele bein£'b¢ked dowh. lttr long period5 of tir WIthl the company support of friend5 and famity will rnanife5t tself ow the month$ d years ro come and we musr be realty for thaL The Chariry$ 4biliry to understand the thangMl£ needs and aspntions of older pOe apnst thi5 backdmp v4ill help determine our vision for the futur& We haye already rnade a stsfL I would like to take thi5 OPPOrtlty to thank our YJrblorce. w1&t wh¢m we coutd not have responded to hundreds of isdared older people thro¥ghM the year. (r staff have shown tr•credib dedicavo ccnmiunent and compassion to the charw and to older peopl< many of them on very differerlt roles rtsponse to changes in serice demand and wothngin reW eing41th new teams and with greaier Th3nks to the go¥emmerr lob Retention Scheme we were ab to reDin three rnembers of staff who would otherwise he been at risk of rtdundlftcy. Our staff and vdunteers rnake Ag? Connects morlann the succes5 rt Is and enabk to continue 5upporrin¥ der people to retain. regairb and eTrioy their indewdence and autw. As a charity. we are eXernety lucky to have 5uth innoTr7tye CEO and a sraff team who have a wswjn for the workwe do ro swrr dder pew4 lamils and arern My thanks $080 to our Head of BusNiess SupporL Natasha Awxwny and her lor kewg us focused on wjd governance knks l&e and how we G3n 1the it A wimary focus of thE 5enK•r leadership team throu8knt the year has been or WorkPce wellbng and their role in leading by exam< enawing •nd (ra&nI a healthy workjlife baL¥¢e and recognising th coTh%id¢rnW¢ pressure on our WOTker5 to juggk horrKhlI raring r¢spon¥knlirie5 and Commizm[K They advo(a¢ed lor and puc in pe meawres ro assess and accommo&te our wkfOrCe durintthe pandetnic tty erwire we $tworred those that needed tr Se.iOL4 shiekl or T*ork from home As a fair supporvve emyer. the tharKy made the derlsth ro exclude any COd-19 related 5itkness from affec1 an employee's sickness record thring thi% ThatiorLII crisi5.
Trustees Annval fteport for the year ended 31 14arth 2011 L CHAIRMAN'S STATEMENT- contlnued linlty. l $h to thank my Co-TrusretsfrJrtheirhard tmorkandongtyngsupport. We wekorned tymnew Trustees ring the period and KnrI11atety fdt the very p0sl¥t impact of their kneIe. sknll and experience. lOThing nexr fve years tarehJlly. h¢esrly bur arrthitiou YMII be ro the 5 long-temi SUSnlIty. I ItsDk ford ro &larinK that ioumty with them. with the support of the sraff. vdunteers and ow der stakehdders. Christop r Ward Date: 2£.1o.%/aoRI
Ap CO1rn Morgannw¥ L•vnited Tnmtees Annual Report lor th• yev ended 31 March 21121 3. OBJECTIVES AND ACTIVITIES Ow Yislon is thar peopk Ihe in • sw Whe older people ¥e reycred •)d enbkd rts meef thr JspiratKin5. Our MisS•On is to make a dthrwce to the qualy ofme ofohyer people Ind * posruyt vw Of18. the cri ak To prnmott the rellef Of eJdeFty peopk kn ony mhynner whlch now hereafter be deeffl by low t• be ehoritobh rn •rtd oround the Couttty Bornu£h C•urtils Of&idn. Mtrthyr Tydfil. Rhondd• Cynon T•ff. To athwe thi& the Tharity is C1¢1¢4 ¢0 dvrfdopingand prrynotirq the fr118 method& . Service Ind $P • Public edutauon and th¢xacy. • IMovaDon and researth. • Partnership and cTropeTrtiwk $haF¥ng our obje(uv¢& the misrees hwe consKlered the Chariry c¢)mSSIOn.$ bwldlnct on berfiL indudin8 the 8uidarKe'pth benefit charty {P82}.
Age Concern Morgamwg Limited Trustee5 Annual Report for the year ended 31 Mareh 2021 3. OBJECTIVES AND ACTIVITIES- cOntirna CrItable A¢¢lvlty InlorrnMiorn and thtWeK¥e genefiT5 Serbice joint WIx8 In Sockl Care Teams and Lky Care Sew5 Prti%Je arrfilhry ro hxal autknry thy care •id 5¢x41 care team5 to Prtivide aDcilkry PpO W ¢dthrye pkniinz rn5 x throe yned RCT. 4nd Merthyr Tythl to erwre oldEr people Support during t1r ¢Kharge. to en5wre thry return homt #ltlyand ¢)nce WY. corthue io recewe SUFg0rt I thw ar ¥AI to W reduce ur¥cessary knsptsl athm&sh)ns aor Voluntherins Pr Pravide hdp rts e4dÈr pec¥4e Tkn nor in howThl who do ncrt rwuire SQCtor nedB of obdkr wF4e in Ah¢1 clOr Taff. Bridgend and Merthyr Tyd Co19 Re5poroe kni(e5 Prciecty ddrrtrtd In tht needs the ty£ ¥ulnerble Public 8enefft The trusrees have remewed the Chary commissi.5 &wId3e PLthIK benefit and agreed that they rntet the requirements ¥et out therein. to its athievemEnt under the ObiKtNe5 and Acrivic*s sectK)n.
Trustees Annual Report
for the year ended 31 March 1021
4. ACHIEVEMENTS AND PERFORMANCE
COV11 9 Re4>$t
Age Conrws Mlxgann Is fi•Jcety prtyJd of irs ability ro respwd t• an immedwe and identified need. in a timety
manner and Wirh an Approprknite re5pon5e. None of u5 antiopated how l¢)ogthe widemic would go on lor. rbor how
long we would be in l¢xkdobvn lor and- he•rthreaknngty- how many older Peae wcwjld sulver the way. Some
ol our ser¥ke u5er5 have very 5adfy dd". 50fnE of our 5er¥ite u5er$ 5ufferEd an unnh¥t)abk 1055: some of our
service user5 haye experienced a de¥astaung inpct on their physical andlor mental heakh. and some Of fAJr service
sers have not lefr their home in over a ytar. Whilsr the cov119 pandernic has been absolutely devastating for
¢)ur ¢•mmunioe& and arguab ewone ha5 txperierKed one of th•r touKhest yers to date. we are bewnning to
see embers of hope ernerge as wt to to c¢mftwJnTry lrftAs partof thts'rewrn ro Thormaf. it is important
look ba<k and cebrate how as an orpnisatiorb society. (ane tozether to respond ro thi5 crisis and keep
our ¥uknerab people sa
'Vaxi Taxi. Service
In February 2021. in colhboration Cwm Tal M¢)rpMwg Hth 604rd and Rhondda CYrb Taf
Council, we nched a pioneerini knxi tsxi. Kheme- pmwding tran5POrt for those azed over 50 ro get
to their nccinar1 apptynrn 3¢ a mass natIOn centre. The 5erKe has helped oi excess of 150
pe¢ple receNe their COVID-19 vxcination - al of whDm w•Jld not ha¥e been able to make thr
appointrnent withwt support from Connects Mn&
Keeping in Tou
Ale Concern Morynnw¥ Limited Trustee5 AMu•l Report for the year ended 31 14arch 2021 4. ACHIÉVEMENTS A PERFOAMANCE- ClAed Jmpart ofCOVID-19 l>win¢s%es as uw•l' xr¥i¢e provision 2020 was In unprecedented year across the sector. Whlst dern for 50m¢ d our 5er¥ice provision increased. we stmukaneously had a to prore£i e{ab service users by prtimdfflg the INchaneeded supporr in COVID-19.safe ways. Althcmjgh our fr¢)nlt staff were considered as tmical workers and continued w provide support- where tlw could they proded thi5 in different methods to their usual fxe&ttrfxe deliverysuch as over the Pe. Other serrices were ordered to shtsrdown entyrety for period5 of tiwne durirtx the pandemK. Such as hoswtsl ¢h"scharge tearn5 within h05pits1s that stopped admiSShs and distharges thje to COWD-19 wrbreak& and the closufe of Lool Authority run day £entre$ where we have staff based ro Prde a(Dtrlty pfo¥i>¢n. 1 these 5caff wwe redepk)yed elseythere within the wealth of service prtsvisi¢n the organi5ation pmide5. The serrice offer$ gener41 ond specthi ad¥ice on a rab)ge ef tssues ffecuDg older peopk Idin1'. Maximising inc¢Jme and ckiming welfare benefirs Care homes Ind charging procedures Planning lor the fiJDJre- Wills. Funeral anS and Equiry Rele ds and adaptations to help remain ID ycur )vm home Schemes to keep your warrn and energy ekn.eni Man¥ng finaThcial affair5 Housing and tenancy the and adv servKe is lIble by wrKAis or v4 fate-ttrfacÈ pwntment However. during the reporrww period, to the COVID-19 wderniG the serYKe was prImty prgvided by lephofte conratt with stsff working from home. The team also swrred the management ol refertals that were comiThz though from Indl&ja& community hubs and other 5eryict PrOderS w suppert older pEe with fotsd 5hopping3nd pre5CriPtion ¢olletyon requests vre on shielding patient IL During the perTod 1st April 1020- 3 Isr March 2021 the SpecliK •thi¢e team sworred cliwts lth)wft by 58% frcn 1.682 in 2019.20201- this figure is substantialty lower than in previous years thje to the servKe being predominandy telephone c¢)ntxct and a lot ol our serrice users preferriTrg face to face supporL The arnount of btoefir income clwmed durp)g the period was <228.4121 swffjcanr thcrease ¢)f 82%- down from £1,339.979 in 2019.20201 although sorne claims submitted durin£thE month of Marth Iwhith cantake up to 12week5 to proce551 have noi yet been SesSed and the final figure 11 not be kThown until Juty. The was once assessed for. and 5ucce55hJlty retiirbEd the Athice ¢hality S¢and¥d {AQS). To hold the AQS. organirIonS are audired every years and are rÈquired w demons11¢ that they are accwible. effecri¥ety managed. and employ s¢¥ff with the sknlls and know4e to meet the needs of their dieDr& Mr M suffers severe anxiety. He eonracted our athi30r by pht duriNg the pandemK lockdown #s he was very disrressed as he was exptrienorvg daficulry with his appluion for EmtrYMent PpOrt Alltswan£e (ESAI. He been asked to undertake a mEdial cathsu. l¥Jt thi5 was KOiThg to hye to be carried out over the phone due EO no fxe-ttrf¥e CQnTatt •¢¥ He felr he wtyjld be dr> thi$ Ikn to his anxie(y. ro delay the ¢onsukarion until Ia(e-rTr£e apPoinTMen rewmed. As thE pandemic and bckdown pro8rt$sed, Mr M recesved another letter request8 him to urthrtake a telephone consuhation. Once yn. he contacted our dSor askg rf she would be able to suppory him and partake rt the rephe consuTrration- she ¢onucred ESA and they agreed a and date when the three-4Y tall would take phce. Mr M w7s very happy this and the call wenr ahead wh him feeling supporr¢d by our al$0. The OL¢£¢ was he wa5 5Kcesslul wtth cl¥"m for E&A %*thich resuked in a weewy pat of £91.45.
Age Conrern Morgarnmg Umited Trnstees Annual Report for the year ended 31 March 2021 4. ACHIEVEMENTS AND PERFORMANCE- e4Xrtinued Independent AdYotty Ser¥itÈ {Rhondd Cyn¢x Taf) Our a+kncates PrOde a ¥tyte for older people by li%ning to thew views and concern& helwng Peop explore their op[)nS and righrs and by PrdIng FOP wllh AifornyDtyi ro make a more iThfornied decish)n. thjring the period tyjr Alfvocates suppfftd 1110 clierbts {a fiearty 8% incro45e from 176 ID 2019.20201 with the rnaiority of referrals made lor Cwrinuing HKare. followed by representation at best interert rneetir. 6% ¢f our clienrs wer¢ relerred fe Poss1¢ fina81 abus In 2020, one of our MdEpuent a&tartS supporred a was a viurm of financial abuse - PErpetrator was his woe who wa% stealing his weewy pension and not allowng hirn acces5 to their ioint bank accounL The teTrtlernJnwasdeEerioratinzat hene- the reffer came thmgh frcmsool seyKesafterhe suffered a fall and w75 hOsP1$e& The 8er¢dern3n akn had dernentii Whik%t h05piral he stated to his social W¥)rker that he did nor want to retyrn howne to hi5 this poinrwe rettNed the referral and advocare made contacL Our atfvoure tyned their role- that they were there to SUPFrt him independenrty of s¢xial $erYices and his tarnily. and that they wouPd helr his wishes and views on where he winted to INe upon discharge fr(¥n hospol. After talWrtgthtough all his1le option5. an5werin¥aDycorKerTrsand she5 hE had. thezentlEman decided he would like to rry shekered accommodaTion would like it to be in hi% kncal area. OJr advocaie and thÈ social worker worked roKEther n fiThdthg ¥ plxttnertt that was suffable and ifb the area thar he wanred to be in. He Th4 lives Ill 5hdtered accommodation where he indepEndenty and ha5 lrfeline5 throuzhout his flat in case of ernergerKies. He enpp going into rown his broth¢r $¢¢5 rTr)re otten because he would not Asir when he lived ar horne With hi$ wife as he wls made rofeel W¢koMe. He $0 made new friend% has a much more xtive and SOC lrfetye. Mentoring Our menrorini scheme wa5 ulhed in 2020 thjndtd Weh Gts¥enwa)t's FoundatKnal Econorny Challenge Fund Project unvl 31 Marth 1021. In ori&nal fom the projett was set out ro provide more indlvidulty rnllored intenVe support a fao-ttrfa(e ba54 to iDth¥TrthJals thL> were idetiofied and referred into the proje£L H¢)wever due to Government tyiddines around the PndemiG hce ro fa¢e support was no longer Possible. Instead, mentoringwas delivered viathe PhLe and through ¥ideo 1. supportprovthd included besp¢ke one ¢0 oTre mentoring coachint. Week goJ Setting and reeIng these dur¥ exh weekly call.. 3iRwstinK where necessary and ¥JplicaNe 3fd referrirlg on to other OrgantIons1Stt0ry ser¥icÈs rf required. All 16 of the participants ryorted a POSiTiV th¥y in their cwhlence and ftwd berween the beginning and end of the supp¢ they receNed. 12 ofthe PartKiWts repwtrd that thÈyfdr tharwttwy dlsandpl serring hadeedthern to develop resilience and an enhanced to cope the many knkdowns and gerTrI re5triCtb)ns associated with COVID-19. All 16 participants stated that thty woukj the &rnp Ttstethtr serrice to Others. All 16 partKpanrs (1Med that thr irrrfohefflent Together had been one po¥ri¥e thkng thar helped them feel enEaKEd and htw ro them fttltyy and isol•red. Day Centres Across Bridgend Rhondda Cynon Taf and Merthyr Tythl vie provide a team tsf 511PPOrt worker5 to cornpEemen¢ the Local Authoriry sraff in 6 day or rewdentRI centres lor WIE. These teams womote IndeFdenCe and irbf1usl by providing meaninbJl acrivioes supporr to indv¥idLds who ¥¢ t111& kn Rhondda Cynon Taf this work 15 a150 extended to the con¥nunity to Prolde outreach support as well. nt workini Sn Ttams In Rhondda Cynon Tal we have a team oftwo outreach workers b3sed within sociil ser*ice5 team& th prride actid and emouonal supp¢yr ro p¢(ple ro enable ro run¥n Ir¥iThg indEndenty in their home as bng as possib. These staff merrthrs visir people over the age 0150 who suffer fr(xn demertia or other nCtiOn mentsl problerns that in their own htynes to provhle them with friendshii. inlorni•rw prxtical and erkK>tnal suppon via a pArtnership appro¥h serrices. Page IQ
Trustees Annual Report lor the r ended 31 Marth 2021 4. ACHIEVÈMENTS AND PERFORMANCE- cort¥Thued During the paTrdemic outreach support workers pr¢)vtyJed support to a woman In her 60$ vkno needed SLwJOrt th managing herfinances- she IMn£ alohe and her memb¥ who had been was no ltsnzer ab . C>Jr outreach worker visited the sole purpose to set up a bank accouni However. upon making first fonratr, ir became ¥parenE more 5UPPQ¥t Va5 DeedEd- the hoLtse was cald.. she wa5 WEaring a dre55ing gown ro keep warm and she had been Unab to pay her kn115. With our tyJrreath w•er5 supporL toKethEr thtywere ab to open a bank account meant the wlxnan was awe ro thposit a * thequ& and she had conrrol of her own finances. Our help 50 included teachinz the woman how to use a cash michine. SwKe receiYinK otjr SUFvfL She now has the confiderlce ro make wps into Pontypridd using her bus pass and ¢(ffiplering nkIng tasks It the ¢11 brrfh IkdenT1y. Thr¢Wout the year. our primary and secondary careased t&wns have experienced a mthtude ol changes. not only due ro redeploymerw, keeping up ro dare ever-¢hany"ng dharge procedures w prorecr the mos[ Jlnerable. The Hospi DiKh¥¥e Service tske5 older people. who have beEn dildr8ed frcffi A&E DEPartmEnt or the ward. h¢yne and resettles them. The ser¥ice al$0 provides onpng rf Treeded ro help the older person resain. rttwn enjoy as rmch fftdependence a5 potsible aDd redute the of emergency readmi551¢11 to h05Pital. In totsl we 5UPPOrted in excess of 750 tske homes IdoTr by 62% from 1.989 in 2019.20201. Of thes 113 pewe were gNen fvrther •t htffte With eThonal wpport benefir chetks aAd shoppkn& r prim3ry dementii care serrice the cornm is imed at supporung pec•le W SO+ to re-pn or main thr indEPEndEnc& irre5pecuvt of their illne55 or ¢J5abJity aDd ro 1P unnecessary h05pnal admi55iDfis 3ndlor prematyjre entry to redenal care. The service prodeS hew )jragement and 5UPPOrt to wple tho may b¢ struggling ro live trIy. The ulurrAr¢ is to help dder peopbe rTr liwng in their own horne lor as long 45 rhey wish and is PO55ibl@ by provioing onE to WFvrt CODODUE doing the thiD85 they enpy and that keep them healthy and independent This 5eTrice ddNered 162 hours of IOrt (down by nearly £18% from 197 in 2019.20201 and included refer$ ro other a&t$, pr(n¢rir¥ h¢althy eatin& asssDng wrh shopwng and FKo¥idir¥ Practi supporL The figures ftsr these seThices art subsuntialty lower prevvjs tt three acu h0$w$ putDng place teryw servK¢ restrKiions to respond to the COVID.19 outtjreai These included the SUSPEn5n of planfted suryery 35 well a5 Outpatient aPPtyntnftT being offered mI1. These teams ¢OnLre thwr service user5 lincluding service l&i¥ers} to prowde support in COMD-19.sale w2ys. often constituted the need for keeping in touch- a siryle phone calL which wa5 iMrraSurab¢È to those experiencir¢ i501ation and loneline55 as VIEII a5 supPD1ng dder PEopIE with 5hoppthg and prescripiion colknion5. In these teams provKIEd 081 hours of support The reams s0 promded support in the 5tepdown facilities. Folk1£ a stay hospffal, one of our seTrice users wei¥ed supporr from Age ConDects MThWg nor jusr th traTr5POrthome. bjt Ymth fiJrther swort thereafter. This inclu¢lEd 5hoppm& eThJuonal supportand help with physical rasks such as bed changinK. Whi&[ wpportsig the genTlefflan. twr support worker idenDfied he c¢)uld be entided io a rethctiorl in sorne 11$ thie to achronic illness. Our fnEmber of 5tsff supported a claim whith resulted in ¢)thgoing reduced rates In C¢utycil T water rnte as well as a Ll(IXI rebact. We tarried on wppor¢lng this gerdern3n with prden visits dur¥ the pwthnir and he has since described ¢wr h05p¢J ¢0 home suppgrt as a "rnarvellou5 service-. Volunteerlng During the repgfting Peri our army oi n Volunteer5 have corbtinued to 5UPPQrt thtw in need ¥ross our area f benefit. In total. these urpxKI heroe5 p¥e 4.203 IKyJrs of their ¢)w• rirr. As W75 seen across the country, the volunreering response io supporr the r ¥wrable through the p3ndefftc was fvlty Virnessed by our ¢)rganisatieffj w•ith a 70% Incre supwJrL
Age Concern Moryannwg Llmlted
Trustees Ann Report
for the ended J l March 2021
4. ACHIEVEMENTS AND PERFORMANCE- eont
Ow btfriemdimg Sthtme has prded 1.949 ho$ of fr1P- m¥k up of 4.246 contaCTS lan iKr¢e froyn
2.496 in 2019_20201 to 224 people. In addition to these befrienthng OWTthers. ¢•Jr volunteers cc)Dnued their
5upporr on the Reacling Out proyarnrne. The Reaching Out project is airned at peopk vtho are soClY isolattd.
or k)ne4Y. and r
Age Concern Plorganmvg Limited Trnstee5 knnual Report for the year ended 31 Marrh 2021 4. ACHIEVEMENTS AND PÉRFORMANCE- contm Mental Hth Hub In November 2020. we worked akn85Kk Cwmi Taf Morgannwg Mirbd. RCT Crtoeft$ Advice and Valleys Step5 to Liunch the Mental Health Recovery Support Hub- 3 slIe poinr of access support serv¢ce for anyone eyn¢rKm rn¢ntsf health issues as a direcc res¢Jk of COWD-19 pandemic. The hvb was 4e¥el¢)ped due to evidence that peopk had not betr able ro actess services lor a Trnge of reason$ and therefore centraliswy access arrarI order to iryrove access ro rnenral health seTrices kn the area was imperaove. Communlcations R8sear¢h In nary 2Q21, alonpde Citizws Athce RCT, ry¢n$ Ad¥Ke MerthTydf11. Cffizens Athtke Bridgend and Carer5 Waks. and c05mmoned by Taf Re8Kfflal Partnership Board. we undertook research ro identify b¢sr ct>nmwiutio•s prxvces and rods ro vwand irfom pri7grOUpS •cross Cwm Taf Morpnnw•z. With ovr contyactor M and J Cosgrove Lrd appoinred the renovation of CYTh¢ bnc finalty commenced in August 2020. Work has been progressing wdl and the prograrwe has kepr On rarFt de5wfE the very many issues thar the pandemK ha5 thrown up for the cortrxtor terms of rnan1 cov11 safety on site and erratic suppty of mèreriils. The buikling i¥ set to be harthd over on 16" 2021 a tAarmd t)penlry w the wblic on 4" Ocr•ber 2021. Fern Partnership wh( were lined up ro oke the rerwKy ofthe thy wrsery withdfft, ¥wJ we ha¥e since secured a nw•4 tenant to tske ¢fi the ks ¢)f thi5 5pxe. 'stussions are CTiJH8 in reknti¢M to the kne the Maendy Pkne GP surgery. Our new Head ol Enterprise has taktr resporbsibility for the Set up opertions of the Hub and wil be rKruitin% the sraff ng Wilh pr¢xwing all serrices al serDng up sptems and procethre5. A rw plan %ill be developEd which WAI include the promotion and marketing of the spate. èratlon ndrrising 202Q.2021 has bew a ¢haleng¥y ye¥ for iy Chari¢y thar relies on fvndrsbng and t¥ts to the cor8 ¥tyTrAtse4 and whilst we exceeded our fvndrring rarget for thi5 year- th•r rarger ser deliberdtely low to rdect the impact ol the pandemic on our th'lity to hdd e fvndr¥wng events. With pL4ns to gn supptsrt at a mber of14rge. organised events suth Iron Man and Cardiff H31[ Marath1 an(eld or r¢arrayd. we rook the decisn to pce our Fundraising and Ev Officer on Furth for SLY month> We moved some of ¢)ur exisung events )nline aThd idenrified ne ev¥$ that surred an online pknrforni We held quizzes. murder mysrery nighr& online iucrity)* even Mrujal meeungs Sano at ChrisTrma Events h¢ld and nurrthr4 atten&d Ir< Event Zoom with Sanrx Zoom Quiz Ni Online Murder Incgm• rnted 231. £131.72 Li.00 55 ch(Idren 28 tickets sdd 10 tickets sdd Pa8e 13
Ag¢ Concern Ploryannwl Llmited Tru5tee5 Annual Report lor the year ended JI March 2021 4. ACHIEVEMENTS AND PERFORPIANCE- corrtinued We have been overwhelmed by the gererosiry and kindness Sho ty Individ5 and buwnesses. This sw10r ongside the diverrification ol our fun&aisir¥ aCtyiDE5 tnabted us to txteed the nti¢ipred rarFts for 202 2Q21. With i txget of £15.iY>) income c4X))bw)ed lor and Donarions tme achieved o¥r douWE thi5 with the aclu it)come £37.609. Slmply Nall$ Our'simply Nails. Serrice was 0 helty cted by the COVID-19 Pandemic restrictions nd we were unab tts operate cbse contact seThfKes durinK the laL ktkdowm ptriod> We UDlised the Furltyjth stheme for all Na TechnaTh and hope ro move back ro a fvdl-Time serice onre confidence increax> Clinics in Aberdare and the Rhondda which were forc04 to close ¢kn ro the COVIO-19 restri¢cions have remained ckjsed, ren8 jusr 3 venues whith aTi Coythvrth. PonTrprth ACM Office and Merthyr Tydfil Keir Hardie Health Park to operao frorn. Thvs ha5 now resulted in kn in¢rtase in home that we expect rD continue irto 2021-2022 umil cust4)mer crkne increase5 the additional tRnue5 open up. PPE was required for staff and rotroJst deanin¥ 5dlIeS snylevnented to ensure zuidEline5 were adhered t Alongside this. addw¢)nal checks Ind pwvwork had to be conyleted ¥Ath eath cuttomer ro ensure staff or customers were put at risk. Despite the 1r[Lint thallenges fxed 1260 na curDr¥ aPrments were still undErtaken beTh¥en I" Awll 2020 and 31- Marth 2021 thith resulred th an of £22,737. This. along5th the ts RerenDOn (Furlouzh) Scheme incom¢ resulted in a rnaryjnal surplus of iusr £47. In 2019.2020. 3.315 appoinunenrs were undertakeh with an income of£43,211. This dem($$ thatbecause ofCo¥i&19. Sryty Nads eyrienced a 62% decre4se in appoinTrn¢nts and a 47% decrease fft irftyb)e cowed ro 2019.2020. Commerciai menthrship and 'Friwds ol ACM. pxky were develrpd. and we •re delighted ith the 5UPPOrt these have received. We are proud now have FNe Commerrial members onknard as part of this Ar)ual rnember5hip. CommercNJ membership cosrs UfXI for FYI¥ 1Ts ¢r Cl 50 for 5oc4f Bu51rChari[ie& The benefits received include.. "sung of your Cornwy on the +%y COr(ts MorpnnwK web5itt alon¥ Twrth your Corrpry Lo de¥rtptn of your Bu5it)es$ and i link ro your C<ffipany wtbsrye Exclusive use ofAge Ctyin¢crs Morgann¥ Members logo that be used PfomotiL¥) ma¢erd& letterhead and on your COMP Websi to dnonstrate the C¢xnpan$ support of 0er people. Reguhr mentKJn5 on ACM'S soc1 dels. lisr tsf ACM stsff incluthng job titles and job rol& ReguL4r extlusive email updates on the settor and C¢xr*ets Mort Priority irmtsrions ro all Ale Ccfflnects Mor8Jnnwg events ¢)pporwnities. Annu Cgrrffier¢ial Members meeting wthere yw 3boLrt progress made by 4%e Connects Morgannwzover the pa5tyear and have first Kht of pL4n5 for the ytar ahead. These meeDry VMII $0 be Quarterfy E-Nv4VSletter. ual c05t ofComrnercMI Membws Pale 14
Tvustees Annual Report lor the year ended 31 Mah 2021 4. ACHIEVEMENTS AND PERFORMANCE- contlwd Friends of Age Corw5 Mor8anThw¥ membership costs £30 for indMOJal. L45 lor a Couple. and £65 lor an annual membership. Benefits (lud. Th¢ oppwrwiy w g¢t and flUence tyjrww Quarterly E.newsktter. Christynas card. Anrtual mwnbers cofftt rfwnir Rwlar Vkleo updates from CEO. Prioriry In(1•rS w events and wrwrbitie> Letter off (per child as part ofthe knlY rnembershp). Knowing you are maknng a positive drffertnte to yow own frjture and the jre of those around you. Slmply Llfe We have continued to offer 3 ktyaffinitydelts via S}pty Lifewhxhart Free Wi15 and Power ofALtornEy thrtyJ8h Mcclures. Equi¢r Adse through Responsib Lrfe and nEral Plans throush Golden Charter. Ar the ome of wriringthis repor4 our agreewtwith McClure5 has expired andwe have a rwagreefflenr in place Sirnpsons i¢itor¥. Throw worknng in partner5hifv a more streaffllined rE[eff process has beerb irykmented with landin¥ pages and trquiry fomis ¢)n the Connects wrtb5ite whKh 4l¢r••s for data and mltonE d a swifter response lor cusrLyner> In addition ro this we have brtyjght on bo¥d rwo dEaL% Mitkn4inz Ivrdt throuth WesThiL)re Insure and SOS Watches throw CPR Guardian. Wan$ are being progressed to briTr¥ three rTre partners brd in 2021.2021 rpe ¢)Jr Reporr for 2019.20 set fWT a number of PL$ for the Fuwre thar we iThrended w athieve in the currenr reporting period. The information bElow yve5 updare on how tme performed awst those Pn5 and lists other achievemenu ring the year. Commente delivery of the Cynon LlThr ProiEct schedule and bud£eL Achved with Afhie¥e the Tne<l Charity Standard (fovmerly PQAS50) by A•Jgurt 1020. Athieved. Retain the Advic¢ Qualbty Standard (AQSI Athi•%d Mor8aM¥ Succes1 re- atsned the AQS stsndard for ¥ (urther 2 year5 UP to Decefflbw 2021 Inryease dcltiOnS lepc1 corporatt sponsorship and Fneral fundraising incom•. Achieved ar4insr rarzu although tsrget set ddiberntely ltsw due ¢0 COVID-19 resrricuon5. Devek)pin8 a Comrnerci MembEf5hip offer has intrtased corpovxe sponsorship however general funthasing dttrtased due w the impa¢¢ of Covi&l9. A(hie¥ed. Dunng the year we have cOntUed ro lisieTh w older pee and use what they tell us Eo further our WOTk. Ths has induded a p¢ ofre5earch into the best Comm1[0 rnethods whith we underrook onI51de other partner OrganirionS as well as having a sear ar the table of rnary Pyls
Trn5tee5 Annual Report for the year ended JI Marth 1021 4. ACHIEVEMENTS AND PERFORMANCE- t0ntWMd Re¥iewourcomrnercial operations lollolng the cessatlon of ourpartnernhlp agreement with Interhelp Ltd {tradihz 5 AdvantAGE trad1 In january 2020) and implemert a new income generation s¢ratw to indude Slmpty Lile and Simply Nails pvoduas and ser¥ieek The eharfty's Tradlnz Bord will provide s¢rateBiC •)versight to ertsure plans and art1vttles viable making a worthwhile contribution to the worft of th Charlty. hleYed. SepararÈ Parrnership iueementshave been est1$hed1nd thishas beerb developed further with the addOn ol Ewo fvrther parth5 now on board. Continue to contribute to the development ol Aze Commtts Wal Achieved- undertook jtynt hjndrwng With CT¢[S across Wales and delivered a succe5sfiJ canv1 hohlighring Rvlvw our Reserve to prtsy0On Is made throuth designted funds to support prolttt income 5hortlall and other (ommitments Contlttue to work with funding bodies as they review their in¥es¢mert in the work ol the Charity. Athieved. Sycce5sfv1 egotiated permi55ion to neStrict reser5 that hid K(urrvJlatEd Inxn underspends ol pthlic sector granr income over yeark Dv0P 4ppr4Jpviat• •xit strategl•s for services that may be affected by fvnding Cwtinwe to promote the Charity and rnise its profble through appri¥wiate wcial medi •tlorm& A new Head of Marketing and CtynmunicaTions was appoinred in lune 2021- detyls of fuwr¢ ar¢ listed below. The Workforcè We are incredibly proud ofthe people t¢rAge Cofinects. thether in FwderryloyTheTrt or35 volunteer l our workers are c¢mrnitted to develoPW thefflsehts petsonalty and wole5511lY by tenIn% vocatKmal qualifrations that wll gwe them (fidence impro¥e the ¢walw ofthe s¥7¢¢ they provide. During the year. the Charity ernOYed up to 60 pe. We tha¢ our people art our most important re5ourcE. and we demon5rrate our corywnnvnent to them W>F4e by art ery ¢)pportuniry to reach their lull potenti. We ensure 1 workers der8D a thorou8h and mIn&ful inthxtion that sets them up Chjr mandaiory trrining pr0mme for all r¢w stsrt¢ who be wothn¥ with ohkr people ensur¢¥ we comply with k•slative requirtyhtt)ts. ThE value and role cf vohJnreeTS ID wpormg our work shoukl be undere$ed. Dvring the year we depbyed over 70 Yoknntoers u) work across ihÈ ¢y¥il[lOn in a w of roles frorn befriend1r atnin support Staff and ldraiSe gualbty and Diversity We dts not discriminare aKainK Fople thesrthd$ ot. or Sex. Gender ra¥51Ment 8ein¥ rnarrd or in a cv¥il parti. BeinK Prent or on matrrnity Disabiliry. Race Inclu coknjr. nv)nlity. ethnic *X naticqd 0ri8il. flelv6h or belief. sexu OrienraTiOn. Pa¥e 16
A Concern MoT¥ann¥i¥ Limited Trustees Annual Report for the year ended 31 Marth 21111 4. ACHIEVEMENTS AND PERFORMANCE- ¢on¢knued We endeavour to 0VIde an accewble service to OW Wf>rkers tiur serice u5er5 and our rtThers. We strive meet the need ofpeople sensory inyirn)enE and pe(Wt for Eryl¥h is * second LIngu. We can a provide comrnunKatiOTr $& BriDsh &8n Langw and in Welsh. Livkng Wage We are proud to have athieved and maintained the Living Wage Accreditition. Being a Living Wage Employer is voluntary and the thariry lIeve$ thar e¥w¢ desefyes w eam * wage mee(s Imng cosrs. Regardkss of a¥< we pay al our ernOYee& (asual workers and conrr¥¢ws a I1Th8 wage and this has benefited of workforce. As preiou54v MenDt we tsti4sed theld Re¢enow Stheme f•r e11yb emplo>e$ and therefore, to prowde job securiry m our eryloyees ar a vm¢ of ecothtsm unce. Measurts were taken E¢ assess and ¥ctommodate ourworkforce dur¥¢the panden¥c to erwre we SUFWrted those that Theeded to sew-isolate. shield or work fr¢m homt As a ts"r and 5UPP¢)rrib eryltsyer. the dwrty mde the dECiSth to exclude any COYid.19 wbeing and keeping in t4)uch <)Jr 5tsff received regular brie the PiC and national tcKkS)wn to keep them up to date with.. Governrnent widdine SeryKe update& 5ttff updates aTrd conow. ReferTrl pathw7ys to mend health a8enciE Well-being c¢)ping srrateye5. Iselfj referral inform41itin to the Work IRCTCBC Europw hjnded) initMtr4¢. Invite staff to Cuppa Lunch virn se5310ns. A sraff survey showed that the workforce fdt SUPPOrted thjrwythe pIc. RespoTrdeTrts said they felt that the tharity had acknowledged the anxiety ¢thed by COV.1 and put ID place suffittent measure5 to ensure stall felt suppoyred engyd and ab tr> exprus their c(rfKerns t¥ thw line wrs. Awlt Working and Digi Support Staff who were able to work Irorn hcm< vRre empowered to &) so the Provisi of equpmenL seTher IT 501uvon5. 45 well as inthjction to USI lIfte co1e plArf¢)nnS. such as Team5 and Zo(>m. New and InDD¥e solutions were adopred to respond w our rewny reqvirefflentd ¥low ¢wr srall 10 workfrom home whilst ddiverinz information and athfice suwce5 by Phe. Those working frorn home were PrOvjed with a W.Display Screen as wel 4$ gwjanct on home w. Good Go¥trnnte The &)ard was supported to meer t)nf and continued w perf thr roles and reSPorlfIeS during the pandemic. This provided kadership and goDd ver1Ce to the charity at a time where needed it MOSL M¢)reover. in-spite ol all the pre5511res pur M the <harrry through recoverwit from flooding )d respoftding ro a nation crisis, the tharity achieved the n¢?111Y recwised 911r1 award Trusted Chariry Le¥el l. It is a qUlty swdard whith a55esses the charity's thlity to on keyare Leadership and governance. P4e 17
Ase Concern MorpiThwg knmit Tvustees Annual Report for the year erlded 31 Mar(h 2021 4. ACHIEVEMENTS AND PERFORMANCE- tontinutd Quality Assur ManaRemert 4ge C¢nnecrs Morwnwgis It)oknng to inv•%% and eTh¢ qualtty. Through effecrNe of Ser¥KuSer feethck au serrice5 are re8uhrly tlua[ed. and Mrforniation colw is utilised 10 ynPro and inform servKe dElivery wnodEI& Quality ts abtyjt trying rts ¢Jts bttttr. better in both the services the 01$0 offers and in the w7y the organisaTiof nms. Age Connecrs MorDMwg invesrs in qualtty in order ro". Improve ellectiveness and effKiency. Improve s1trsfact of serrice-USe staff Develop £on5iSten(y across site5 and service5. Checkn"n8 and prevwition of Polen1 rks and wues. su vnprovemenr and pri(iDes and proyess alairtsr them. compar0 with other org3ni5ations. le3dir¥ to ryrobwnents. Demonstrate 9lty of servKe to frjnder AthSee Quality Stdard 4%e Connecrs Morgannwg sycces%hlty rtraIne AQS srandwd for a fvrther 2 years up ro (k¢)ber 2021 Thks illustrates that the orzanisation facilitates a posthe oJlture of invofvernt and consultatiorn strong team working and loyaky to the 01zano0. We haye a comprehenVe referrl 5¥nposting procedure. There a very srront commwnr ro meeDni seThKe users. netds throuth eftcti qualy protethres and a c¢)mmitted and profes5h7n workforc Our key loriK.terrii 5¢rdtffjc obiecgwts To provide 5eNces in line our objert aTrd ¥• To buikl ¢)n the Clwffr's wknre rwJ ethtss. To rdise a¥nrews and for a fw dul ksr okler pryfe. To achieve these obi¢rti¥e& the Board 15 currty rebwingarKI setT¥¥ ws Operatirml pkn for the perK)d 2021. 2026. Our strattzic priorities The COn tinc Project allows the tharity to reali5e a nurnber olits strategic prioritis prticularty in relatvjn to suswnable sources of fvndI srrtnyhenint the thèriry's posi Ind profile and cre3th)g the space fDr rnore Social enterprise actiry. This opportuniry ¥kn tornes with potenTrl risks. not least the ability to raise suffKient Income ro meet operaDngcosrs bur&so athieve tht ltrels of profir rewired for re-invesunent fuDJre gr4)wrh. The Chary vusr¢¢s and the delepted Cynw Lfft( FNecf w• ¥¢ ro erwjre SuTrnt governantt arr3ngements are in pLice and that a&quate risk mwnt strate4ies are aPpld to erre the project 15 well managed and delivering on objecciyes. We will he aThJ supporr oldtr peopl¢ espe£4ly those W att vulrrbk istiPattd and fft poverry.The Chary's ms are Enable older pe¢¥le ro seture uplh4d their rithts at fxnts when they ry be wlnefabt Provide OprtI•t1es for dder people tr particpate and ¥¥age 45 active ctrry¢n& Prtsvide dePenden( *ttUAtÈ and up to de Mknation. Provide a wide rxye of Inforrn and a ¥arw of services a c¢)mmit¢ed andhLth. qualiryworkfor¢e. Provide support for older people to rem¥Tr in thty"r home of thtyce for as h)ngas they wish. Promott ahd welknng through the ddNery ofa rang2 alace. Pa8E 18
Ay Concern Morpnmwg Lim•t
Trustees Annual Aeport
for the yw ended 31 Mreh 2021
4. ACHIEVEMENTS AND PERFORMANCE- continued
Listen to whar ¢lder people tdl us and work Tth thern ro design. devel and deliver the seThices and
support they need and want.
Work posNw With W styaregt partners ro ensure we ¥eaWeto infltsemce ser¥ke des.
development and delw.
Build on our srrong repuTatiOn by deltr¥ the h¢htst qualily ro our srakthddtrs.
Generate fvnds w support the needs ofthe Chanry aThd its benefiuar
Sell commercial prodKts and seryi¢es.
Deploy commffred. $killed knowle tthers ro deh¥er car4 support and irwDaoves that mee¢
the aSF4ra120ns of older PE
St
e will
Age Concern MoryanThwg Llmit•d
Trwstees Amual Report
for the year ended JI March 1021
S. PLANS FOR FUTURE PERIODS
The Charity Services Department intends to focu5 on the fr•lhwiy pkns lor the year 2021.21.
Caniinue to idenify and grow parthership worknng tr orwtsarions.
Exrend •nd expand wr engageffnt work With older people Ind tsttr ktr$.
Rewew and celebrate our response EO the COV1[49 pand and seek fvdl to the serrites
that can ro posffivety support older peopl
Develop apwopriate exit StTrte8iES for serrice5 fvt may be affected by fvTh(kng iswes.
Embark on a reyiew of our sernce dEINery rno&l r• ensure 311 our ¥erVi are ffit for purpgs
Where appropriat< seek to digKltse Jur serviee prov75iork
Ethd ¢)ur Y¢)nr offer thrth0 the ¢XPn15atD.
Cynon U
Ensure all the area5 within c knnc are ath12r¢ the MmuM ¢1)rre in line with d&ets and KPI
En5urint the suffing strucrure CYTh li is fit for purpose and thatall ie5 and serices are in
place Pre-oW.
Ensuring collaborat)n ¥itth third sector orgar•i¥aiions. dwioes and community clubs •nd Groups who
11 bE hir£ and utifising the spxe and members ol the Comrnunrty are benefitting from the Café.
Maximising media coverage of the offic1 opening of c is to take pkne in NoV)ber 2021
ich will receNe SiK3£ pre55 and rneda co¥er382.
Ag•lng Well
Introduce a streamlined approxh to initMI Za1r(wrs Kcessing knply irKluding an
online boon8 5ySterrL
Develop the Ageing Wel progrnnme th•r incrporate 11 Ive pllars of a¥eirrf ¥11.. nutrttyon,
hydra. s11[ and co8nitNe styrrtd
Simply Life
Enhanco c¥rrent offering by trOdUC an additi tree affinrrr iDthJding holithp. insurance
and financial planning. The75ion for Sirnpfy Lrfe is for * to becorne a'one Stop Shop. where oher people
can find any sUPPOrt or seThKes they need. Ranr¢froM plan5 thravxh to ex0[ holida.
FurtdrlsFnE and E¥ttts
In line with continued Goyernmert restrictKns it anwpared that Fundraising acDYities 11 resum¢ albeir
tentstNely ID rhe latter parr of 2021. We pkn ro hold a cOfflbWtIOn c4 onlTh and in person EveM5 to maxiMe
potential income.
T $parÈ at Cynon knnc also preS[S opporTune5 tty exwd tt* offered. and it hoped that a
schethjle of attire$ and be k1 nI
A¥È CoM<em Mor8anmv¥ Limrted Trns¢ees Annual ftport for the year •nd¢d J l Maryh 2021 5. PLANS FOR FUTURE PERIODS Continwed 8rand Underpinning all markeTing atuyiues w11 bE a rtnewed focus on bJilthng re£witiori of the ACM br3nd. It 11 be refreshed Us£ additional tol¢yJrs from the corpor3te palette 4thd then Lmd COnsent across a11 channeLs and material SOCI Med5 Cr SOCI ch•nnels are a powetrfitl source of audience delNering 39.IXiI impressions hl Je 2021. The rask ts ro 4ei more rdlue frc4n this audRnce terms ol web Vitor& tr3nsacticns and ¢ter1on5. This will be achieved by rebyanding our soc1 cknne15 10 achieve a consistent bok tonhonaJity ol key message. P)St ternplate5 711 also be introthJced ro srrenyhen recogrxtsw wtth in(reaseil postyng oldirecr links ro ourwebsite with a focus on evenrs and mtome weratinK aCe$. Build% our ts'nkedln presente is a particUr priority as 11 help sUPPOrt We wil 3150 be fxused on developw¢ the C)7 Lic social thwels to reach * I11ttl¢e ¥th rffivs from the hub and kjol fomrnunKy. Web¥¢e Ottled work 15 plned to inyove the search PerfOrnnCe of the?bsite. particularty around competillve terr•lS suth as financial 5ervKe5 and e5ta nIn% This v•ill bE done thrtyuth onsr(e SEO work on met¥ texL tides and featured imagès. Page c¢w VAII be refrÈthed With the nOd110 ol m¢)re t¢)nTaCt fornis that wil allow for better trackng of relerral& and introduct of a bookw¥ systems IDr Nails. Cynon Linc Direct rnarketmy of the food vfferin& ckne& eventy room bDokwy and staff and partners llll be carried out throu&th on and offline marketing channels. wKluding kJ(al Pl All will seek to irnbed the new Linc branding in the mind5 of the C31 Commlty. A 5epar3Ee brand for the Hyb Café va a150 being devehpd this wll allow the café w be promored a5 a 5taD&ak)rte offerwry (apaWe of devek¥ing iu owm audience and inromE channels. Publishing of a website for cyn ts'nc Mll also t comFAeted in readi5 frx the buil¢up to the cgening on October 4th Income yneration MarketinK will have a (lirect role in driving income direct O)nations. prornotioTr of eventy referr5 to thlrd parues and Proftthg the corporare and friends pgramme. A kty channd ofwork 11 be workh)g vrith the financi %rvires and estate plaming to p3F ccw and key rness¥r•& 50 we caD focussed lead zener4uon campi8ns. Charlty Servlces We will be running s¢xHI c¥np•ip)s to reColse the thie¥emwts of indy11du yo1reEr$ will be used turn to nW4V volunreer apFAiaDonk Direct links will (b b¢ formed rele¥ani rnangtrs to produce updates and materi¥s frtyn the field. whKh W4llll used as SOCI and PR conten¢ kn aTratys of the audien¢e for our £hariry services will be carried vJt and a refrethed ffwkeiinz pkn written to establh ¢Jptirnurn communicatio Channe Closer WorkiTrtwb Age cn¢t[S Wa$ and the regions olso be creased to IlId moment7 on tommon tampays. PR (r PR srrarw will kJok to ¢knribure one key srory per month ro lotal mtdki ¢•Jde. This Will help smgtheTh the brd and keep ACM in the md of p¢X dont)rs and partner& Pa8E21
ARe Cofflcern Wnwg Umlted Trnstees Annual Rwlrt for the year ended 3 l Mareh 2021 S. PLANS FOR FUTURE PERIODS-cortirnd ThE 8uslne55 Support Depw%ment inreDds to focus on the fdk)wiix pkns for the year 2021.21. w0rlrfo• Dwelopm•nt AttrKD•g. recruiuog and develwng a workftsrce fr rts deli¥tr w the (hri¢ys srr•rey. Thrs 11 be athieved through stratey revie•VS and en prand adoptir¥aculun Ofperson and prole55ional dv2lopmentwhich renects ¢)ur &lues of We Lism We ielm. We Ctr Reerukment RevolutionisinK our external Jnd ternal cornrroJnKJoon5 to prornte ACM'5 5treryh a5 a IIExl>lE. inrvy4at¥ employer thai cares. as it ernbarks on a Chap motsyng the Head Office to a renovated buik4tng and hub at Cynon Lithc in Aberdare. VVhi15t cannot aPvay5 compEte on 5alariE& we Jim to attratta 5kn'11ed amd tsknEedVrkfOrce throuth our rdlues and the impxt ofour vmrk and staff engaV CSe9uedy. we will Th&Mist tyjr recruitment process ro erth onthdares, expervTrce and m&xlm15e the charbty's resources by iwwernentmg iMovati¥e sdution Rernuneration Job EtAtuation ACM •ms ro continue being a Lr4ing W38E Eryjw. whd5t navipting the limits paused by existing A% it aim5 to attract keep tleDL it Mll continue to devebp a job and role srTucrure ro benchmark ardinsr thè Third S¢(tor and pu1( Sectgr. It iryortant to have a PAY strutture wthith vIn5 with thE roles and responsthlities whKh ir der$. staff Engasement We will improve staff erlnt throulth SOCI work attle$- wnplemenrthg C)-producfitin etlics and tools inw our work for the deYel¢)pmenr ol polKs and procethjres. as well as or8anisational strateS. ACM lm5 to womote cwions within the on a rrnr of tOPKS 4vhith mxrers ro the sraff. such as errirI)nrnd ecol08K iwes. ents. health. wd14¥eirv& Equality and Dl¥ersSty We Will c¢nTmue to reuyit sraff. tyustee$ and Volunteers whh refiects the dNersbry of the society we live ir and deliver services to. We will also develop polies work prattites that ddrtts the menopaus& pnder identity. dcme5tic violence and other initiatives such as do¥frdty office which have yoven to enhance staffwell. be% in the worwaw whikt bty.ng thildless suff. We to promore the Welsh Lantua8e and irnprove the nLMnber 5tsff have no knowledge of the Welsh Language by at least SX a5 Part ¢f the wel2 of Fuwre GEnerations Act go.. A Woks of bTbront (ukvre ond Dllital Transforrntio The ol d¥itaJisation rs to alip with and on the stTateKic obiECtive5 of the orpnisation and ath¢ efficiEnw and bo05r rÈsovrcts. The fharity will enxrk iourneywith irSworkbe and Surwrnthem alon¥ tht way. ACM has limited resource5 and everything it doe5 15 to enhance u52r expErRnc& Ythilst prornoting aeeessbility and indepEndence. Work has started and will cOne the area Sharepo)r- moving a Cloud prftrm w promote workingand savfflg costofa seryer. HR Sofmre - that streamlines HR fwKtions whilsi prornotmg staft engagement and independence on matters oftrrinin& ptrfornwice. ¥ffjual Ve and actess rts their Oar aftd irrfomation. Digi colb¢watn- the liry for different reaffr4 to cdlaborate and share thilst MO£ away from the obsokn era ofem•l> Digrtal EquiFxrent. the use of tatAets for +JUtrexh Digital thoppinx- ftsr lufidrsiry and trdiDg sduc3 at a clit D*itsl inclushx - conffiued work or8arMsation wch as Diytil Corrwnuniues Wales whith 511PPOrts the work of ACM in briryi our users on the joury ¥rith us and not to be left behind in a last tethnologty envirrnt P•te 22
Trustees Annual Report ltsr tht year ended J l Marth 21121 5. PLANS FOR FIJTURE PERIODS- con¢Jfftwd Disd sohJtyons- finarK& procur•)DL and Other bu51nes3 511PPOrt processes whlth prnvide a swift and elft serrice and PerIEnc& whIt public fun&. Ggvemance The Board is aciive keep8 IA foKh twith p¥ern¥Ke is5ue% y)ud Ind thannE15 and liw4wre such as the Charity Cc•rnmission newskner. Charity Time& Governance and Leadershy. It ha5 revittved its 5kn115 and wing need5 and will be p&nning and arr¢ndir¥ and recruwmg accordIY. Having athieved Tru5ced CharY Le¥el l. it arns w bttKh1 rt5 perform¥ the Charity Govemance Code which recommends good wauice Pr¥1pS ¢. OrpnItI0nal purpose The board abwr the avns and erwes th3r these are beir¢ delwered effecrTvdy and suxwrwbly. Leader5hlp Every chary is by an effeurrt boArd that prwdes srraregic leadership in lffte the thariry s aims Integrity The boardactswith intelrity. ad¢ptwyvahJe5and creatingacuknrethich achi¢v¢the organi5atson'5 charitable wrpos. The board is aware of the itnponance ¢)f the FAl>lK's confidence and mjst in chariuek and trustees undertake their duries aCcor¢thy. DlS1on-Makin1l risk and control The bo#rd make5 Sure that its detisitiTrmaking prnce55es are inforrntd. rigDmJS and timely and that effective deleption. control and risk assessm[ and management sy5rems are set up and monitored. Board effettfveness and knO%e18t ro make infwmed decisirJnK Equality. dTSIty and Inclusion The trbwd's approxh to divernty supports its effec kadership and d¥isiOrrnaklft& Openness and ccouDtability The board leads the organtsation in being tr¥yaw and xCOLta1Ae. The chariry is open in its wor t$S there 15 KDod rea$ ft*r ir rwx ro b Page 23
A coern Mor8annw2 Limited Trustees Annual Report for the year ended 31 Marrh 21121 6. FINANCIAL REVIEW A dEtwled anatysil of1r<e •d exptsiOvJre lo221 has bEen co¥YWered Dd comp•tYd ith an1"$ from previous years. The buwne55 pkn addre55e5 perteNd weaknesses and identshes potential opportunities. Regular rnonthly reporDntwocethJreserLwrethatsenormanagers andTrvsteesareaware ofthe actu Ptistrn in respett of incomt and expenthwre forecas hve kn eslbed ro rake correthe aulon. where necessary. The Charity will. to a Certa extenL always be at rnk af to (undwb8and contracts. It is. howe¥eT. abSE to reart to curs Ind thar is an imporTant ylity for y sertor ¢xg•nts•wn. The Charity's I.1 w '¢ur irs cloth. i the kn3t year speaks for Nself. In August 2019. the chariw starred to lL$e a'fidl Cost Reeovtry. modd for the allocarfftg of $ expendtwre. This meant that the tn £osE OF eath serYKe le¥d agrevnent Wa5 recwised and the office eyndirure was decreased. DurinK 2020.21. the ¢)rg)isav¢Ji re£eNed a of Co¥i&19 5pecrfrt zrhts to undertt work across Bridgend, Rhondda CyTW Taf and Merthyr Tydfil ar CompaAson irf 2019-20 with 202&21 The S[ar¢Thr of Group Fin3n(il Acu¥iu¢$ Igr the year s ser tyJE page 36. T•ol coming resrjwces l¢r the Group increased fr¢m £1,068.641 to £l394.133 an •ncro45e uf 124%. This increase lryely relates to cawtsl income received for the Cynon knnc renovarion woiecE which $ ro be Cfnplered in SepEembÈr 2021. Total resources expended increased frorn £910.277 to (990.466. an incr&45e of 1% Empksyee costs rye5Wt 79% P020.. 73%) of total expenditure. and these have treaSed from £714270 to £782.805. The sub5i&iary cowy rnade a for tht ytar of U20 for the yw (2020.. £357) and has shareholdtrs. hJn& of £328(201. £4,148). lThvestrnent Policy Ate Cancern Morgannwg are cwr in the proress olre¥Iv and their investrnent policy. Reserve¥ Policies The Trusiees have rleWed the reseThes . knthy5ed income txpwditurt Assessed past performance. C0Tr5Klered forecast b&sed on thanges the socAI and hdth are em1roThnt IdEnDrd are•s of ris Identified exit costs should al the Charbrfs incoff stream5 cease at on The 8oard has deSiated fijnds for the fol0vn£ purp05es'. 4%t Cty)ncrs Wales Member5hyJ. tkvelowng of Tra(fir¥ opp0rDli1t Dytsl ImF*ovemen General Rexrve Fund The reserve policy opera$ against a opernthg tlwnate and li the epiniw of the mistees Will convnue to be under pressure in Mee1 charitalAe obli8at¢ons in the fuvjre in the deveWmenE of CharitablE Aims. The rewitw ¢ontlu¢kd that a Ger1er ReseTre Ftyid ¢quTrent to woxwnatety Six months of optratint costs Is desirablÈ. Th knd irKdeS fund5 des1vle for 5peafic puTrtss Py24
Aze Concern Morgannwz Limited Tr¥5tee5 Alval Rwlrt ft¥r the year ended 31 Mareh 2021 O. FINANCIAL REVIÉW- c•htlMed The re5erYes poliw rel0&SeS the need to hold re5erYes w Sure thJnd5 are alIab to pursu¢ ¢he prifflxy ¢)biects should the income levels 1. and rc+ be able to operare an srraEe&Y shwld the Chariry haye ro cease operation5. Tod reseTves are £1.939.LW)$1202tr. LS35.3381 at the baknce sheerdate. Ofthi5 £1.310.23712020.. £172.339) is represented by t3nyble fixed L%sets knng £618.76812019.. 1363.(rfJl) as the free reserye$. This amowTS ro 2&3% Q020.. 34%) ol tool Income The free reser¥es of £62&768 represents 635% 1202tr. £363.Wl and 37%) of thE operatin¥ COSt. or thE equivalent of6.7 months lapproxinatetyl ofopeAtingcosL The thartryaimsto maintain 6 months ofopenung cosrs free reserves and will endeavour ro rewrn ro thi5 posTrwy) • the Clwning 12 month$. Folltywry i bwd re. c105ure costs ol the <hariry h4ve been assessed at £19&46112020.. L144.9S91. The reserve policy op¥aw ynst a thlnn% operaiirbg dirrw and irb the wion Of the Trust wi conne to be under pressure m1Th8 charitable OlIar*S in the fvrure ffi the de¥ebJpment L5f Chariuble Rexrlc¢ed Fund5 These fvhds. to £1.589264 {202tr. £181.518) in totsl. are restricted to the purpose5 identffjed in note 16. Ofthis restrictsd reserve ffire of £1389.264. £1.320A15 to ffiJnd5 ccthected w the Cynon Consrrucity)n Pro5ecL The miprbry of the remaiNng restricted restrvth whi<h rotsl C268.6S9, relates to addivonal Coth&19 specthc and the is that these fund5 viill be defrayed i• the 2021-22 financial Acknowledgernents The Board is keen ro aCknMedzt the prwided by those lisred ¢)Th Page 31. Pa¥e 2$
Age Concern MvwiThw¥ Limited Trustees Annual fteport frlr ¢he year en¢Jed JI Marrh 21121 7. STRVCTVRE. GOVERNANCE MANAGEMENT The Chariry ha5 a gefier vhlon of a sociery Twhere dder pe£•le ¥e respecred and enabled to meet their spirau$. The misslon of the Charity vs to Impro¥t the 9lty ol Ilfe of older Ople. Governing Doeument & Legal Status e Concern Morgannwg lthe Charity) is an wKorpwed as$¢X1. Cory•ny thmber. 06717361 Ylrth charitible starus, goverThEd by a cot)xitUOty- Rty"srtred CF4rrty Numbtr. 1129973. Chariry's operaring irde i¥ Ag Connerts MoTgannw¥. The Charity was cOnstywl in 1977 foNw"ng rWrrntyC in 1978 as the Council for the Eldety in 14id Glamorgan. In 1999. a (urther reS0on was passed and approved by the Charity ComnM55Kn for the narne ol the Charity to be£omeA8e CM¢em M¢r1•nnInd thl¥re I)fW tharyedw rdl¢rtthe localgovemrneTrt reorylnisation. Membership Mernbershp of the wisation is open to irthithuk and orpnrdations who Ippty to the Chwity are approved by the Trus Membership rA not tranrferrable and. currently. the onty rnembEr5 of the orzarA¥V9 are the Direcwrs ofthe aL%o comwse ofthe Bo¥d ofTrus¢ees. The DirecrL¥S have the right to estsbl classes of fnembership drflerent and oblyati¢n5 which recor&d in the reFter of rnEmbers. A regular revw olthe Boards suece5Si¢)n ar¥J Ski needs are perfNYrtd ro $re thar the Board recru trustees meet its sknM5 gaps and support its Straregic leathrshp through a r. equal and conw5tent rKruthxnr proce Appltcaoons ftsf POEenEoI rrnsrees are S¢)ts by prtss therEis•L thn)ygh regsrwign with appropr4Are I¢1 eorkS and associauons. and throush inwtatiOnS 5Ent out in mefflbEr mwlinB5. kn irthdual aged 16 years and older may appty- Mnbersh of the Board of Trustees consists of the Clr aTrd eithi other Tnlsw elected by Trember5 of the Charity as deternwned by th¢ The Board has the power to cw persrms ttj serve as members of the Board the nexr ¢le¢Don of Trusty 8oard rnerrbers beCCK Inembefs of the Charbry from the time of their election. One4hird of thÈ rnjstees are required to startd down by rorau¢kn x eath mee¥1nd may xeklurther reappointmtThL Trnrtee IndrtIOn & TraifflM¥ The Charity has C4)M¢d its revw ofth¢ 4X$ for rwuitir¢Trwtees. Trustee5 are inTralty prtsded ith reporrs and the oTtanlI0'5 StrdteD. that wll enable them w judge whether to pur5UE an appcAntm2nL plication fornis are completed prior r03n inteThiewth the Chair afthe Charity and the Ch1 Executwe Officer. If candidates are rer4rded 4$ suirabl¢ and Wish ro pursue arb PFX)wnenL are iThvirtd ro observe a Board or Committét meeting and their application reVived ty the knrd. Folk)n8 satisfactory Comp0Th of rhe rewjitment prote4 the Board re(¢Jmwd aFfK)IrrtmQ as a to the AnTh Ger1 Meetih8. The ongoirvd induction preSS Mee5 with ker $rand lUend ar Tring sessitn conferences. trustees and staff away days. Orsanlsatlon Go¥ern•Ke nd Struethrè The Board has the over1 respon1 for the governe of the Clwity. It meets at least six times • year. The Board tleleptes, authtyrity to tht Chvffy Executrft who SÈ¥05 the m#MnI Team in the day to day rnana8em¢ntofthe Chariry. worn8 within the framewwl pr(Kedures and polc*s set dovrn by the BDard. The Chief Exe£ur has delega authoriry for resource pknr¥n& s1¢¢ development and finance.
Age Con<ern Moryannwg Limited Trwtees Annual Report for the year eDded JI Iq•rch 2021 7. STRUCTURE. GOVERNANCE AND MANAGEMENT- continued The Brwd also delepres authoriKy to the nOrxecue Direcrors ofits w $ubsidMrie5. Age CorKtrn Morgannwg Trdding timited and Age CorKern MorgaThnwg L¥nited and recer quarterly reports and meeting minute5 of their progrewon and performance. The Board h•$ ¢wo Sth.Cornmitrees,' the CYTh Advtsory Board and the The Senior ManaFment Teaffl. comprising of the Head of eAJ5ine55 SupporL Head of Charity Service& Head of Enrerprise. and • cyn Linc Propcr Manager. SUFwrrs the ChEXecl¥¢ Officer to ddwer the charily s strateyc objectives and prv)riiies. Related Partles The Charity 1$ an actr¥e rnernber of48e Cr¢[S WaFes (Ac {Company Number 81015421.Thealltance made up of indewdent and aEOrnOU5 Age Connect organ¢sati( whKh shar cornrn Ind value$ workin£ together to add to the and r¢ cOnrCl in We Our rnerrbership of Age Connects Wales does not wrw any influencE or rew•rTru on the Charity'5 internal poly or strtte&ic planniftg framewwk rtr does ir have anr inplKaoon5. Risk Mana¥ement The sysrems ffitern TrOL e5tsblished by the Board are desi ro providE rea5cnable. bur Dor bsolure. assurance against material Mssotement or lo Trustees and 5enKY 5raff r-arry out the ri4k a55e55rTrent in order to confirm that th¢ major riths. towhiththe is ¢XP05¢d have been reewed*ftd$ySrems esrablished w rnitypte those risks. The 8oard has KIentifd the fdlowiTrg risk areL The Bwd ha5 identified the lollowing snIfICant risk areas (above a score of 111 and the Board 5n¢Jnitors these risks toyther with the miti8atin¥ contro15 and actions on a reguhr The scoring puts yeater emphasi5 on impxt and use5 the scorir¥ systwn from the Charity Cornmi55ion. thoriDts nd IWC Motwgement ICC261. Rjsk Roting 1rnpt l. Insignfv 5. Cotothph rthirJE l_ Rerrnte," 5. tyot# Pa8E 27
AKe Concern Morgannwg Llmlted Trustws Annual Report for the year ended JI 21121 7. STRUCTURE. GOVERNANCE AND MANAGEMEKf- contirn isk and Mitig•ti kelihood Ixl mtt (yl ore Ixytyl iscontinuation eortrtts nd Serritt Level Is Yidence rhe need and value ef our setrmcek Oi¥trsify offer nd aFWY for lunding for our core a(Uv5. Ccffjtinue ro striwè r excMere keep up good resarionships with Ir SLA rodErs. Nezotiate term contracts which refiect annual ost increases in an atteryt to Fyornote sustainability and r-rerni lanni rnpact of co on demand for service ork with older Peop and IcKal planner51fiJndEf5 to ndersr4nd and respond ro poteniial impacr of ling Wrth lonz- 0d. Through thAement worl betrer urthrsrwd aThl pond to numbers Peop experiencing increased solarlon osr Co¥id 20 nabllity ¢0 rl¢m¢nt aryvor retsln skllled and lented statr. evelwent and implement3ti0n of Work Force Developrn¥¢ an With nlI 'sal and uainin audirl 16 on Linc not achieving its income t evelopment of a r¢busr income generatKJn plan tar ted comml¢lOrts s 20 ata Secuiity. o miti8ate the rk of okntr-attrtks afid brt¥thes we 4NIll pdare our securiry strntw. exam1ne password prof01$ Thd tvew our dara hosrin 20 The effect a possible cessuion of a major inc¢)ff srreaffl Iba5 been evaluated the thlity to restrucDJre and ontsnue other 5erwce5 withoxjr lrnpairrnI urthwnned by the reserves policy and the th¥er5ifiGiuon of income Lwed Prwrti The main officesare based at49 M41 Stvzet Ind 5-7 F"Il Street (Post Office). CYrKbThof Seymcwr Council. InJurarKe Cover This ha5 been revivwed in thE and the Charity approprmte ple& knsLrance is re¥ivwed annLuIty ty the Btsard. Py and Remvneration The Board considered the PaYd r¢munerawn ofs&P. knd all sta cofitracw and Casu workers were moved to the Lr¥ing Wage (rom l AF¥il 2020 and the tharity rs nt)w LNing Wage Accredi¢ed. The bo¥d n¢yeS its work ro the rerThuneration ofits stsff. throuth evaluion 01 it5 smi¢tvr Py28
Age Con¢ern Morgahnwg Umlted Trusttes Annual Report for the yew ended 31 Marth 1021 7. STRUCTURE. GOVERNANCE AND MANAGEMENT- continued Quallty Standard The tharity obt3in¢d the Tnffted Clurity Mark Lvel l. Trusted Chry is a qualw srandard that nrtswth a s¢W- •MwrnenL It is designed ro sraff. Volunr% and trvsrtrs w get invthed in assessing htrV well their orgattisari¢D rs do. The 5df-assrtTrt process involves people the organOn rnaknng judgements and providing evidente abtthe organisation's perfornunce apin5t the defined Ted Charity indicators igned with the I I areas. The Trusted Chartty Mark 15 a n#rk aWded to an or#arMsation aft¢r ¥n extern asse5srnenL Ir 1$ a naty0ftty recognised award Pa¥e 29
Age Concern M•wgannwz Limlted Trusteès Anttual Report for the y•ar ended 31 Mrth 21J21 8. REFERENCE AND ADMINISTIUITIVE DAlL$ Rwlstered Company Nwnber 717361 ReBlster¢l Chity Nurnbv 1129973 Printlpl & Reglsteyed Ollle 7 Mill Street Pontypridd CF37 2SN The Olrectors Tn•s¢ees The trustees vtho semd on the brd ofthe Charity dn¥ the period ¥Rre as fall Chrirtopher Ward- Ch¥r l¥pointed Chair W 2020. form<Yty Chair) Lynda WIllwns- Wice Chair (app¢xThEed Ye Chir Deterthr 2020) Colefre Colem Iwgned as th¥r nI2020, rww15 a tru5teel Ashley Bale Mwr Ews Gary Owen Chris Will Richard Show IFvinrtd Augusr 20201 Nicola lones lawnted nary 2021) Clive Griifths (resigned Ocrober 2020} Mary Winter (resied October 10201 Nawha Appl3samy- cepanY Secrewy {appoiThtrd C¢)mpw Setreory AuDtsf 20201 Rathel Rowland5 Ire51y a5 Coryany SE Auyfft 20101 Age C•ern Morgannwg Trading Limite<l The d're¢tors ofthe thariry's trathng sudlry semd thring the were as followx Anrony Worsky Colette Colman Christopher Ward (apwrted Ocrober 2020) Mary Win(er Iresilmed O¢rober 2020) Rathel Rowla5th- Corrwny Sttretlry ChSefExecutfve Office Sehlor Mnwmert Tem Head 8ne$S Supporr F¥AncI Accountant Owe Clvke Htad of Charity Serw s)eMa.5p[*APW"n[ed Oct¢)ber 20201 Head ofEnterwtye Adel¢ Harri¢s-Nithdas IApFWted Septenthr 2020) Head of CorrffiuniatiOll5 and Marketir JthIn Curyis (App¢4"nr¢dne 20211 Cynon bnc Cawtsl Delr¥ery Prolttt Manager OeThse Havard P¥e JO
Age Concern MoryanDw8 Limited TtteS Annual Report for th ytar ended 31 Marth 21121 8. REFERENCE AND ADMINISTAATIVE DETAILS- CoThtinl Audltovs Chartered Certrfd Attouhtarts and Stavjtory Auditors Carlyle Hous¢ 5-7 Cathe&al Road Carddt CFII 9HA 8ankevs Barday5 91 Taff Street P•ryprKld CF37 4SN Ho* Bank One Cenrral %pure CardrfT CFIO IFS Handelsbanken 8ridgeThd Branch 3 C¥d held knad CF35 SU Natild¢ "Iding lery Kings Park Rd NN3 6NW MonMthShirt Soaety NerfqK•rr fvTr20 IPX Soli¢itors Gekbrd$ 5okirc Dumfries House Dumfries F1 Cardiff CF103ZF Pension Scheme Advlsors I Church St CF37 2TH Pa8t31
Age Comtern mor¥nn Limited Annual Report for the year ended J l Mreh 2021 STATEMENT OF TRUSTEES RESPONSIBILITIES The Irusiees Ivtho are a15(J rhe direcrors of 4ge C¢)ncern Morgann?ml[ed lor the purposes dc(xwy lawl are responsible for preparing the Report ol the Trustees and the fffiancl 5tstements ID accordance with Ip1(2b1e law anJ United Kirydom Accwnvng &Jnthrds IUnit¢d Kfftgd k¢epted A(cwnDng Prnctice). Compny requires the trustees to prepare trlI1 statements for exh financi year which we a true and lair iew of the state of alhirs ol the Ctharirable Company and of the int1n8 resources and appSication ol resourees. includinz the incc•me and expenditur< ot the Charitable Cw for that period. In prepariry those thal s¢¥emeTrts. the frusrees are required w.. Selec¢ suioble accounting pdi¢ies and thety ¥ppty them consisteN. Observe the method5 and Princie5 in the Chuity SORP. Make judgemenrs and esumates thai are reasonable and pruknt State whether applthle acCOting starthrth have been followe4 subject materiil depanures disclosed and explained in the financial Starerw. Prepare the stattrnents 4)n the pini C)ntem bsis unless it is ¥wropriate w prtswne that th Charioble Company wik continue in bu5iTrESS. The rrusrees are re5ponsibk for ath4te xcountN¥ recLY& that are sthcient to Show and explain the tharity's tr3nxacuons and disclose wth re2sw•bk accurw ar any time th¢ fmanckil postu¢)n of the thariry and enable it to e115ure that the sraremenrs <(thpty with the Cryies Acr 2006, the ChariDe5 Act 2011. the applicable Charities IAccounts and Reportsl re8ulathons and thE prow5b>ns of the trust deed. It is ako responsible for safeguarding the assers of the ch¥Ky and herKe l¢r tskirlg reasonabk the preveThtiOTr 3hd dereth¢)n OF ud other irregularitie5. STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS So far a5 the wusrees ¥e awa there is no relevanl fOrmatIon of which the Charitabk Company's audiwrs are aYAr¢ and each trustee tsken all the srep5 that they tyjght to have as a tyu5ftt in ¢)rdeT to make them AVDITOR5 Athanu8¢ A(cNnCY & Aowtsory Lrd be prwed for rtapp)wwnr ar the lorthconNng knnI Gene Meeting. Thi$ reporr has been prepared in accordance the Statement of ReccffjThTrded Practice.. Accounting and Reporti•z ty chare5 leffectNe I ary 2015) and in accord with thE Special prmion5 of Parr 15 of the Compans Act 2(I)6 rekn.ng ro 1 ¢t¥t$. The Report of the TrUs[e was approved by order of the tyystees. as the (panY en the and the tMrtl's behalfbr. Rath*l Rowlands- 2f/oS12021 Page 32
Report of the Independent Audotors tts the Trnstees of Agé Conttrn Morgnhwg Limit
for the year end¢d 31 2011
Opthlon
We have audited the accounts of Age c¢cern Morwrtry Limited for the year ended 31 March 2011 which
eomprise of the Group Charitable Conwny Stattynent of liDarK1 the Group and Parent Charitable
CompaTry the Baln£t sh the Grovp G75hllow arxl notes to the accoLMts. in<ludin8 a summary of si2Trthcant
accouniiTrg PiCies. The firwIcl reporring framework that been in their prepjraiion ts ¥plicable law
and united Kingdom A¢cout)Dng Stsnd¥d5. kTrcluding FlepOr8 STaThdard 102 The nancial Reptswnt
Standard applicabk in the UK and Republic of Ireknd (United Kingdorn Gener ACpted Accounting Practice).
our opinion thE ac<ounts'.
give a rwe and Fair of the sr¥Te of the Gro s and the prenr <haritable company s •ff•"rs al 31 March
2021 ofthe Group's incom% restyjrces and applitation of restyjrces. iluding irs inttfft and txpenditure.
for the year then ende
have been property prepared accordance United Kirrydom Gwierally Actepted Accountini Practicc.. and
have been prepared in accordance the requirements of the Companie5 Act 2CiI6.
B•s5s for oplnlon
We conducted cT aurfir accorknce Internati SDndard5 on Audityng QJKI IISAS IUKII and applcable
law. l)Jr relsibil111tS under those 5tJndan15 are (unher dE5crthed in the Auditors responsibihties for the audit
of the accounts section of our reporL We are ndependenr of the charitabk company in accordance with the ethical
requirerrlents that are relevanr ro txbr wth"t cl the accounTS in the UK I118 the FKC'S Ethical Sranthrd. we
have fiFilled our other ethi¢l rtSPOD5ibilit*s ac
Age Concern Moryanmvg Lifflitod
eport ofthe Indwndent Auditors to the Trustees ofAg C¢)hern Mov2M Limited
for the year ended 31 March 2011
Matters which we ave requlred to report by extepti
tn the litht of the knoed¥e and urbderstanding of the trustees and its enmironment obtained in the (Jr$e ¢)f the
audJ"E we havE not ithtified rnxerwl mi55Qtements v4ithits the Trusrees. ReporL
We have n¢)th£ to report ID rtspterofthe lollowirymKter¥ irt rel¢m to Ththieh tht Comp•ns Att 2(¥)6 reguire5
us tts report w you rf. ih our opinion..
adequate xcounting records have not been W or revjrrs ad¢qL¥¢e lor ow3uth¢ have Tho¢beeD reeeitd Irt
br4nches not visited by us- or
the financi srawnenrs are nor in ¥thth the accOng records and reryrns.. or
KlenDfy"nE and assessw the de5V effectivene55 of coDtyols has in place to prevent undersDTrdiTré charyed with (Syidered aid addressed the potential override of contro15 or other inappropriate inffluErKe ovEr the financd process: thallenging a5Mpt5 and pements made by maTh its significant aCCt)UDW8 and th5%10mIl entrie& in particuhr any journal entries posted with us account COrntionS.. and Pgt 34
Age coeM Morgannwg Limtted Report ol the Indep¢ndent AditOrS to the Trustws ofAz• C¢¥Kern Moryannwg Limited for the yer ended 3 l Mreh 2021 A fvrther descriptyon of our responsilItIeS a¥lable the Fan¢1 Keporyirpg Councifs website aL httpJl¥ww.frc.or&ukJaudirorsresponsbiliw. This description form5 of our auditols reporL Use of ¢)ur repgrt Thb5 report 15 rnade JOky w thE chamabie rnerrkn& a5 a body. in acwrdance CknaptEr 3 of Part 16 of the Companies Aci 2C¥)6 Act Cts audit work has been undekTaken $0 that we might sts¢e to the ch3rit3ble mpany$ mtmbtrs those matters we ¥e required w state to thern in Ju&itOW5 reportand lor rc> other pufpose. To the fvllest exniPermitted by law.we do not accepi or assvme responsJiliy ro anyonÈ otherthan the ch3rit3Ne compary and its trustees as a body, ftsr our u&"r worl for thrs repDrL or for thE ownion5 we hayt form Stephen John Bid(erton ISenKK Sututory Awlitor) For and on behaff ofAdvantr8e Acc¢untancy X Advw Ltd Chartered CerDfied AcctyJnTanrs & Srawrory Awlws Cartyle House 5-7 Cathedral Road Card CFII 9HA 21 Page 35
Contern 14oryannwg L•mited Consolidted S¢atement of FirK4ncial Artivi¢ies (Incorportlng the Consolidated In<omt d Expendltwe Accowrt) fr•rth¢ year ended 31 March 2021 Fund5 Funds iozi 2020 Income from: Note Donations and Wie5 30.759 30.759 19.123 Charirable actit 76.998 127&196 1355.194 1.004.619 Other acriw 7M3 7.683 43.211 Irwe5trnerbts 497 497 Total Incorn• 115.937 l274196 l394.13) .060.041 4)n: Risintlws 3.665 3,665 5.973 chaf1rab aClueS 11&351 870.450 986.4 974.304 Total exptnditurÈ 120.016 870.4SO 990.466 980.277 Net {expEndithrÈ) I (4.079) 1.407.740 1.403.667 8&364 Trst¢r5 betwwi fvnds N•t movement in fwK15 14.079) 1.407.7 1.40J.667 88.364 Trtal Funds bou8ht forwnl JsJJio iii.sii 535.3J8 444974 Total fvnds wri•d forw4nl 349.141 1.5•9.164 1.939.OQS 444974 The ststtymenr ol acDbiues YKludes gam4nd k)sses rrfwtrsed in the year. All iThct and expendirure derives frorn continuM¥ activ Page 36
Age Concern Morgannw8 Limite41 Comparative Consolidated Statefnent of Finaneil Artivitie5 {Ineorporatln8 the Consolidated In¢ome and Expendieure Afcoth)t) for the year ended 31 March 2021 Total Funds 2020 Income Irom: Donat and legxjes 19.123 19,123 Charitsble attirIeS 107.C63 897.536 l.fM)4.619 Other trnding actNitye5 43.111 43.111 In¥esu)nu 1.688 Total IncomÈ 171.105 •97.SJ6 1,068.641 Expenditurt on: Raisthtfijnds 5.973 &973 CharititrAe activities 219.746 754.558 974,304 Total expenththre 125.719 754.558 980,277 Nrt (expendlture) I Income (54.614) 141978 .364 Trn¥fevs betwe¢n fwM15 212.401 {111.661) Net movement In funds (69.684) 18.304 £onciliatlon ol funds T•tl Funds btsu8ht for*avd 195.772 251.202 1 446.974 Total fvnds wried forward 353.820 1•1,511 S3S.3J• P4È 37
Age COtern Limlted Balan¢e Shee¢ for the year énded 31 M•rth 2021 Reglstw•d Company Number. l)4717301 {Én8land and Wal•s) 2020 GrP Ch¥ity 2021 2021 Group Charity 2020 2020 F5xed 55ets TnwblE a55eu Investments .31•.237 .310.237 171337 172,337 12 .JIO.237 i.j10.9 172.337 171339 Cyrrent asset Irwestments Debtor5 Cash at bank 13 14 101.12• 438.427 568.347 l.lQ8.W3 102.12• 446.594 556,350 1,105,073 113.485 149.282 417.27 137.478 413.141 Current IlabiKtles Creditor5 fallinK due wthin 15 (4•0.135) (4•0.135) 154.277) 154.27T) Ntt turrent assets 621.768 621.930 363.fXII 358.864 Pri¥#is1o for fith"hty"es NET ASSETS 1.939.005 1.935.177 53S.338 531.203 Funds Res(rCe4 income fvnds Unre5tritted inccffie 16 16 1.589.204 349.741 1.939.1)05 1.S•9.204 345.913 .935.177 353J20 S35.338 349.68S $31,203 Total charity funds The trustees Wish ro highligtht thar wh1n the rewIcd re5er¥es ol £1S89.26412020.. (181,5181 at the 31" M•rth 2021. £1.310.60512020.. £174.976) relates to the cOn Linc ConstruttKffl Project which will be coryleted in the upcomirlg financial ar. aTrd draw attention to the financ¢al Re¥ orb Page5 2425. Christoph ard-ch Pag¢ 38
Sttement ol Cah Flows for the year ended 31 Marth 2021 Registered Company Number. 06717301 (Enzl•nd and Wales) Group 21121 Group 1020 Cash Genevted ¥sed ITh Opevtln¥ Actl¥ltles .518.OSI 91.792 Cash Ilows from ctivitie¥ Interest iome 22S 1.437 184,9131 183.476) Pvrthase of tanybje fixed a55ets Cash provlded by Invt5¢iry ae¢ltAdes {1.161.594) (I.IOlJ69) asellDecrea5e} n (ath and cash equts in th ar J66.483 8316 Cash and cash.equrf4lenTS the ofthe yt¥ JOJ.793 29S.477 670.476 303.793 Page 39
Age Concern mOryann Limlted Nrt•s to th• Statement of Cash Flows for the ytr ended 31 M4r¢h 2021 Registered C•mpny Number. 116717361 (England and Wales) RECONCILIATION OF NET (EXPENDITUREYINCOME TO NET CASH FLOW FROMI(USED IN) OPERATING ACTIVITIES 2021 2020 Net leyenditure) for the reF•Jrtir¥ period las per 5tatem?nt of fml111 acti7¢25) A4u%Eed for. Depwiaricffj tharys {nore 121 lThreres¥ r¢ceiYAWe {note Sl Ilncr¢a5ellD¢uew in debtors 1.403.U7 88.364 23.494 21049 (225) lJ24.941) 42S.05¥ 11.43T) 126.388 {Ii&oni 127,5LXII 91.791 Increas(Decreasel in proAsi¢ns for li•aities Net Cash used Inllrom Operatlng Afthltles 1.528.05Z
Notes to the Fifian
Age C•Kern Moryannwg Umittd Notes to thÈ Fin£141 Statements frlr the year ended 31 March 1011 I.ACCOUNTING POUCIES (Contthuedl In¢orrAnK Yesourees- contlnued For14ac5. enfiderrtht rs taken as the eIer olthe thtr om Th+wch tither. The Cthariutye C(¥mp)y is aware ts probxe tr•$ been granre The estate has been nl$edId notificatKffl hasbeen rnade bythe executor(sl thatthstribution 11 be or when a d11j10n is received Irvrn the esu Receipt of a kDcy. whole or in PVL is •Div tonsthrtd 0t•ble when the amounr can be measured reliably and the Charioble ha5 been noDfiEd ol the execurors. inrention ro make a dnbUOn. Where leBacits have been notthed to the Charitable Conwny. or the CharTtsble Cowy 15 aware ol the grantin8 of probate, and the criteria for come recwition rbot beert me4 then the W is rreared a asset and di3c105ed rfrnateri. Incomt ¢krived freffi e¥eDts is deferred 111 the crwia for recwr<)n are meL Income receNed the rrnthng rewesthts the of c0rrffiiss1 e1¥able for the year. Thls incorne 15 rttO8ned then the serice to kn1th the Commissi re[e$ h•$ been p•ftrmed entitkmEnt to funik 15 proWe. Investment income is reco8nised when receivabk and amowmt be rnea5vred rTrab by the Ctharitable C(Anpanr, this is n¢)mully upon noofi(ar41 of the Mlterest pa1 or p4ythe by the ban Rent irK0¢ fr¢m operating Ine¢ of any Wtn to thE kneel 15 reco8nis¢d on • strai8ht.linE basis o¥er the Ite rerm. RDr<0$ expended Empenditure recwmd once there is IW or to wnake a Yent to a third party. it IS probable that5ettlemenr wdl be required and the amourt of the ola0n be measured reliably. Expendinre is classthed under the fdlo¥ring headin Cosrs ¢f fimd5 ¢prIse the costs olth¥+tsW¢ fldrariTr1 autrvlrs Expendirure cltssiftd Is £hari(aNe eyeThdiwre CLwnpfises those CL)Ms iUrred by the Charitable Company in the delThery ol rts aCtyiiiE5 and seryice5 lor it5 bEnefKiifiE5. It includes both cosrs that loted dirtcdy to such actyviths and those cosrs of an indirect narure Irr¢VerablE VAT is (harged as a cost agthsr the for the eWdIty was inwrred. Ioc3tyr•Tr of support and ¥o¥ern3n¢e costs Supporr cosrs ¥e rhtse Itsncris thar assist the work of the charitab Cowy do n¢X dirttty underyakn charitable activities. &Jpport costs have been kted bE(ween pvernance costs and other support cos GoYern•nce costs coryrise all c¢)srs A7volnI the public accountabilty of the Charitable Corkwany and iu compli¥Ke re8ulatw)n and good prattre. ThEse CO5 includ¢ ct)srs rew ro sraTurory aLYit lepl fees to¥ether with apportyonment ol overhead and SUFg0rt (05 The basES on wthith SUPPDrt tosts have been alkKated are tyjt in fftl) 6. T•Mtion As a re8iStwd Charrtable COy. Ae2 Mor8anrM% Limed is tTrtided to the exempti frnrn raxarion in respecr of inccKne Capit gwns rected wtthin Sections 478- 489 of the Corpori•n Art 2010 and section 256 of the Tuatiw of Char¥eabk Gaitts Act 1992 to the exrenr these are applied to bts thari¢th obie¢¢¥ purpose5 onty. No tax thar8es hwe arisen in the CharitatAe Cr. The non.dormaTht trading subsh4vary does not pay UK CorpDration TLX because the pofKy is to pay prdrs ro the Ch¥irab C¢yw as &fr Page 41
A£ Concern Llrnltod Not•$ to the Finan¢lal S¢atments for the yav ended 31 Marth 2011 I.ACCOUNTING POLICIES (Contlnued) Tanzible fixed assets TangblE ffixed a55ets are srared at C05t le55 deprec7110n. DePrecv&Th 15 pro¥h4ed at rare5 calculated to writeoff the cost of fixed assets. kn their estimated residu Val cwer theirexpected usefijl Itwe5 the fdltswing bases.. 1% line Noi d¢pr¢(tad 33.33% straight line 20% reducing balance 25% strwt line ssets under c•Th$frliOn C(xnputers and equiprnEDr FiKture5 and frttin85 Motor vehicl Investments in Subsldlarles InstMlI in svbsidiary erbriues ar hekl at cost less wwrrnwbL Debtors Trade debtors and other debtors are reCOlsed x the settlemtamount due thr any trade di5rouThr offered. Prepayments ve vahjed ar the afflount prId net ofany trade dixw)ts due. Current •sse¢invesrmenTS includes longer terni Iqvid inYesuY•rs whKh are held. bytht trustees. for inve5tmerit potwJl. The accounting poly for interest reCee 15 described wrthin'incorning resources above. Cash at and in haDd irludes cath aThd Short trrm hffhty liquid irwe5tmersts with a short maojrity of three months or ks5 from the date ol acqUItion or owing of the depos or $4rr¥Lar accounL Credltors and pro¥islons Creditors and provisions are recwised bere Charith CoryAny has a preseTrt oblwor resulng frorn a pasi eYev¢ that will prob3bFy re5uk in the wansfer of fund5 to * third party the arnouftr to settle thE oblyarion be measurtd or estimated rdiabty. Crethtors and Yo$1•S are rectstwd at their Set¢ arnovnt a(r alowing for¥y tra¢k 15x[s FinmI in5trumert5 The Charirable Company fmaKial assets and ffftantol lithlities of a knnd th¥ walify as basic firwicrdl instrumerTrts. BJs fityaficthl instrtr are recwised at transa vakn and 5ubstquthdy measured at thwr settlement valu Fwid CountIng Unrestricred fund5 are those are aYAifablefor use ar the dwretion althe Board ofTrustees Mi fvrtherance ofrhe obj'ecrwes ofthE Chritable C¢ryany and thith h•¥e Thor been de5isnatrd for other purposek Restricted funds are lund5 whKh are to be used in accordAnce with specic re5trictyans imposed by donors gr which have been raised by the CharoW Cornp3ny for parD¢ylar purpose5. The Co$ ofrsing and 4dminweriDg such funds are ch¥ged a8aiist the speofic fvnd. The aim and of tath re5rrittd fid is set OLrt in the notes of the fir1 staternents. Dewwated fiJn& are rCKcted knds of the Cl#ritable CoMpY whtth the tru#e¢s have dect.deil at th¥r discretion ro ser asid¢ to a specific wrpo paid under +JperaDng knes are <haryd w the Statement cl lDeS on a strri8ht line bJ5bS over the period of the aSe. Pen costs The Chantxbk Company ¢)perates a defined Pen0 XI for eryloyees. The assets ol the scherne are hdd separaly from those olthe Charitable Company. The annwl £Tri1[lon1 Pa ¥e tharged ro the stateinent of fin*tial actMtse5. Pr43
Age cOtrn Morznnw% Lknlted Notes to the Financial Statements for tht year ¢nded JI March 2011 I.ACCOUNTING POLICIES (Continued) CAtleal xcountinz estlmates and swmptions The charite Company makes estirnates and 335ws coThcernin¥ the The resukng accountyg estimates w11 I, by definition. seldom e91 the related aCTl res. The estyrnatss and •ssurnpDs thai have ificant risk of causin¥ a r[] adWstTht to the ¥mowLts ofa5se¢s and Wilities withn th¢ next year are adtre5sed bebw.. (a) Usefvl economit lives of t4nxiblÈ ustts The depreciirion charge for tsble fixed assets is setiVe ro charyes in the estmated useful economic INes and residu Y41ut5 olthtsst(s. The useful econ INes and residual value5 are re-a55essed annualty. They are amended when necessary to rekn current esurna based ¢Yb tethnOlo& a(hancemenL future irbvesunèits. ecancrfnic uulisaTion and the ¥sal c•0r• of the asset% See rKste I I for the Carrn£ amotsnt eath CL of asser and at)¥e fw the usthl ecunomK kns for exh of •sMs. Ib) Impairment of delors The Charitabk Ccfflpany rrth afv ¢styNr¢ (4the rncoverablt7rthoftr¥Jt andott*r ¢JebD)rs. When assess8 nswrment of irade and other debtors. mana8rnr consider Ixrors idIng the rrent credit rating of the dÈbror, the apngprofile ofdebior53nd hi5toricaJ experience See note 14 f•r the nerWrwng•mnl of debrL)rs and associated ryaIrnl 2. INCOME FROM DONATIONS AND LEGACIES Total To Fwids 2021 2020 30.759 30.759 19.123 Le8ac5 bequests 30.759 3l759 19.123 3. INCOME FROM OTHER TKADING ACMVITIES UDrestyi¢¢ed Total nds 2021 2020 Furthwng events Rentsl iDC4JmE 0$0 833 17.975 833 7.661 16.237 1.338 Restauranr inc4)r knnc irKoffle 7.68J
Ale Concern Moryanmvg Limit•d Notes ¢0 the Finan¢iat Staternents for the year ended 31 Marth 2021 4. INCOMING RESOURCES FROM CHARITABLE ACTIVITIES Total Total Funds Funds 2021 2020 Core Funding InlonnatK>n Ind 21.128 21,11• 53.005 40.45S I S.471 14S.379 21.128 68,623 S3.005 411.455 I S.472 145.J79 Independent Akncacy Y5byty George Thomas Comfflunity & Day Unit Resource Centre Food Support FrndS Need 143514 SOD soo OPAG Support 2.700 258.511 i.ioo 179.639 s.ojo 278,265 11.128 195.176 Iis.i•J 1(371 71000 195.176 iis.lgj 18J72 72.000 8.000 47.000 9,400 44,939 S10.080 191.353 113.S25 18.372 n.wo Hospit Discharge knice Y5byLy George Thoma5 Hospital to Home Winter Funding Raph4 Discharge Enhanced Oischlrye Va£onatien TrSPon 47.000 44.939 $10.080 395.250 ICF caPit- Cyrbon knnc Keepfftg T(Mxh Engageme•t & Capac Transforynation Fundirq- COVID Respcnse 1.146.•57 60.359 6.300 37.5 1.146.957 60.359 6.300 37.56• 1.751.1•4 1.251.184 SO,OCKs ICF- VolunEeer 5errice lJ.241 10.700 13.241 10.700 4,414 COVID Recovery Grant- Volunreer Serrice Dementia- InlormatKffl & Ad¢* 4.427 4.427 368 28.361 4.414 Pate 45
Nota to the Financial statements for the year ended 31 March lQll 4. INCOMING RESOURCES FROM CHARITABLE ACTIVITIES (CONTINUÉD) Total Total Funds 2921 2Q20 Researth Project Re5PDnd & Recover s.000 19.71x1 Z4.71XI s,000 19,7flO 24,700 8rid%erHI C8C- BrKlynd Resource Cenrre The National Lottery Community Fund- Cynon knnc Merthyr Tydfil. Acfimes CHrdiTration Aayne Fo¢Jndèuon WCVA- Mithèel Sheen Sfom Dennis Fund Welsh Go¥ernmeni- FoundatiDn Economy &wWy To8ett*r WCVA- Vdunrary Services Emergency Fund Cwm T Morgannwg Thd- COVID Response Pen y Cymoedd- Cyw L¢ Dunhill MediGAI Trust- C bnc tertink- Vduhteer TAAiir 25.562 2S.561 21.503 641100 64.000 86.(rf)O 14.•21 24.•11 4.OlXI s.000 4.000 s.000 55.807 SS.•07 4232 11.640 IB.640 4.173 4.173 i.fjoo 29.(XlO 1.250 8,250 12.737 12.41x1 21737 Other Income 8.258 22.737 12.400 11475 15,453 Nail Cutung Hope Project HMRC Furku8h Irorne Salary Kecharge Momentum Furniture 1.303 14.588 3.(XlO 276.690 ICF Demenria En8a8ement $5,97• 205.353 261.223 Totsl In¢omln8 R¢¥ouvcts 1278.196 1355.194 1.004.619 Pate 46
Age CeM MoryanTh Llmlted Notes to th• Financial Staternents lor the year ebled 31 March 2021 5. INCOME FROM OTHER TRADING ACTIVITIES Total FWKIS Funds 2021 2020 nk interest recevlable 22S 225 1.437 Tradin¥ sUbdvY incomÈ 272 272 251 497 497 COST OF CHARITABLE ACTIVITIES Totsl Toral 2020 Expenthtwe rais6ry lffids 3.665 3.66$ 5.973 J.665 3,665 5.973 Total Total 2020 W4es afid salaries Establishment Costs Repairs. fflaintenance & IT Restaurant costs oirice expense5 Prinrin& posrage ard srarionery Corporate Costs and sunth7 ewthDJre Voluntary mileage Motor and rravel expenses Adveryisint and promorion Pers¢nal ProrecDve EquiFryir LeKal. profes11 a•d rrdkThifftK COSWJ Bank charges Depreciition Irrecoy•Jab VAT 720.7 10,671 9.511 569,039 33,043 10.797 &429 14.434 9,7TrJ 9.710 1,4Tr) 26.285 11275 12.940 6.775 20,752 17.173 14.636 13.173 25.503 656 23.694 S.973 891.333 2&457 73 21049 IiS25 756,216 5pPOrt <osts- Infwmation ad wpportln¥ people Wazes ond Sr*S EsDbli3hment etssts Repairs. MaInteCe & IT Offxe expen5e5 Printin& postsge and statEry Trnyel and subsistence 54.097 5.746 s.iii 6.1 3.649 9.301 10.587 95.468 149.231 17,793 5.814 7,772 5.223 18.102 21&C¢8 Total direct and 5UPPOrt costs 986.801 974.304 Page 47
Age Concern Moryannwg Llmlted Notes to the Financi Staternents for the year ended 31 March 2021 6. COST OF CHARITABLE ACTIVITIES- CONTINUED Stspptsrt cot Wa¥es and sthrie5 35% hour5 arefr offire b0 suft R¢prs and mah17ance 35% dweewy hrw5 arefor offire b0 suff 35% h$ are lor office stsff Tra¥el sUSEe 35% are hroffice be Attff Pthvn& and stitioery 3SX lor offic W 5¢ IrKluded KO¥ernar1 c05r5 are any costs a$50cÉated with the stylrepc $ olyosed to day4>day manaent of the CharitsNe Growls acDYiiies. These costs Will indu& any employee berfits for trustee51y. the cost of charity employee5 inv0pd rneetin85 ith trustex the c05t of any adminisrrarive 5UPPOrt provided to the rrusEee4 and cosrs rekng tc• (OThStityord and statutory requireffenry audit and prepartlle of srAtut•ry cctyJty As the CharYr4ble Cwpany has charitable acuviry support costs are knated to arri¥try. 7. NET INCOMEI(EXPENDITVRE) Arrived at thr charlirflcrethin 2021 2020 OpeYaDr¢ rtnra Depreciatio Fee5 payable to aythrorfor. - audii sertes rendered . assuramce ser*ice5 rerbdered 17.120 2J.494 2S.244 21049 6.250 &2SO
Age Concern Mor8Jnnw8 Umited Nots5 to the Flnancl41 Statements for the year ended 31 March 2021 8. EMPLOYEES. REMUNERATION Staff costs Total STaff cosEs the pd wert 202J 2020 Wages and salèries Social security costs Other pension wsrs 730.213 31.500 11.014 782.8OS 662,068 31.441 24.761 71&270 STaff rethjndancy costs 782.805 718.270 redundancy £osrs wtre the year ro 31 Marth 2021. Redundancy c¢)sTs are reCOlSed in the period to whKh they relate. At the balance sheet th¢r¢ were no ourstsndwry INbilities arising as a result of a re¢)rganisatKffl in tht yÈ¥r. Staff nwrnbers 2021 2020 Charitable actsviDes SLPPOrt Governance 49 53 so . Higher pld staff No employees had empknyee beDef(rs in exctss of £60.IXQ {ZOZTr. £6QIXQ}. Pension are alkthed ro activities in PrOp10n to rePdred stakng costs wKurred and are whohy char82d to unrestrKEed knds. The £h¥riry tnteeS were not paid or receNed any other b)effts frem rybyment the charity or its subsidiary IN the current or cgrnpardfive yvar. Trusrtes were reimbursed uavel expenses ol £12020.. £7921. No eharizy trustee received payrnt for profes5K1 or other str¥ites suppld to the thariEy1202tr. LNill. d. Key mnag2ment peraonTh?I Key man¥gement personnel are considered to be th05t ptrsomtl whD are n¢x trusrees bur slt within key operaDonal and strateKi¢ rdes the ChrNable Company. The rotl ernploynt benefits of the key manwent personnel were £160.468 (202tr. £9&3861 which consisted of gross pay. ernoyerS. naD(l irwrarbre and employers. penswb C05L Page 49
Age Concern Moryannwg Lwnited Note% to the Fmancial Statements for the year ended 31 March 2021 9.TAXATION As a rey5tered Charitabte Cunpany. Age Ccfficem Morgarwry Lwnited is entytkd to the exemption5 from auon in rtspecr of inc¢)me and [dIr received Within Secvorts 478- 4851 of the CorporarK)n Tax Acr 2010 and secDon 256 of the of chargEab Gain5 Act 1991 to th? exrevt that these are applied to its charitablt objects purposes or. 10.CHAIUTABLE COMPANY RESULTS The charitab Conpny has taken athantsg2 ofSecTion 408 ofthe Comwe5 Art I(6 and has not inchjded its owrb income and e¥penth"t¥re xcounrs in these fwciil srntrm.The resu 0fe C¢)ncern Morrdnnwg mictd (the Charirable Comphyl ar& Tttl To 2021 2020 re5wrces TO1 resour expenJed Net out8Din8 resources and Net MOVE in fiJFK15 2J93.161 89.887) 1.403.974 1.068.390 79.6S91 88.731 Fd5'. At I 2020 531203 442.472 At 31 March 2021 1 gJ5 177 531.203 I I.TANGIBLE FIXED ASSETS (GROUP & CHARITY) Long leasehold property der fitt£5 & Cost At I W'I 2020 123.886 21218 36567 57.604 210.057 23.616 1.161.S94 81.230 1 379651 Addn5 Ar31 M¥th2021 I.IIS.740 1.115.740 36567 Deprecl*lon At I WI 2020 Charged in year At31 Marth2021 5,336 1.372 IOh65 9.142 19.W7 29.719 13.180 4189? 45,720 23.694 69.414 Net book TAlues A¢ 31 Mah 1021 139.4 1 115740 3•331 1 310.237 Ar 31 Marth 1020 I i&sso 25,902 27.8BS 172.337
Notes to the Finneial Statements for the year ended J l Marth 2021 11 INVEsfMENTS- LONG-TERM 31 l•arch 2021 Group 31 Phrth 2020 Group Charity Cost at l April 2020 and 31 Marth 2021 Swl)sidiary wndertakin85 Class En8l¥nd & Genernl comm¥¢1 Ordlr4ry xt•tieS to (lde surance. fvne Tradinz Limited Icompany thjmber. 039414021 rel¢ase wimi5s10n 2021 2020 C¥id and reserve5 ILossl for the year 3.830 4.148 {318) 13S71 subsithary's results ire indudad in these con%dattd firwil strtemtnts. Country of Addr Owffitrship S-7 Mill Street Rhondda iKorporad ILK* ch1¥ CyTth Taff CF37 2SN IJ. INVESTMENTS- SHORT-TERM 31143rch 2021 Group Charity 31 M¥th 2020 Graup Charity 1(12.129 1112.12• Pagt51
Age Con¢ern Mor¥anTh¥ Lirnl¢•d Notes to the Financial Statements for the ytar ended 3 l March 2021 14. DEBTORS 3 l March 2021 Gvoyp Charity 31 March 2020 Group Ch¥ Trade debtors Amounrs owed by 8TrJyp unkn¥ Prepats and accrued inc(•me Recower¥ble VAT 202.016 20IO 8.107 Jl.170 105.071 440,594 95.892 95.892 7.667 17.593 31.2711 205.071 438.417 17.593 113.485 15. CREDITORS: AMOU1$ DUE WITHIN ONE YEAR 31 Mah1O11 Grnup Ch•rlty 31 Phrth 2Q20 Group Chari Trade credKors Accruls and deferred income Sothl se¢uri(y and other 439J•4 27.SSO 13.19S 480.13S 439.314 27.SS6 lJ.19S 410.135 4.222 3B.640 4.222 38.640 54.277 54.277 IrKluded in accruals and deferred irKoffle 15 thE Idkn)InK deferred incom JI Marth2021 Group Charity 31 March 2020 Group Charity As at l April 2020 Amounts released to incrffiM¥ resource5 Amounts deferred in the year As ar 31 Mar(h 2021 26.9 (26.W9) (26.?) 98.188 188.1881 88.188 {88.1881 26.909 26.909 10. ANALYSIS OF FUNDS IGROUP) 314lar Ineomiry Resources los and 31-Mar 1021 2020 Desiated funds A¥e Conneits Wa Devdowent ofTradw¥ Opportunitie5 Disaster recovery 2.000 25.OlXI 25.0110 20.1)00 20.OIKI 30.0110 50.OIKI 127,IKQ JO.OOD 50.000 80.000 Cy1 L( ftdocaknon 47.1)110 Unr*strieted ld$ General fvnd5 J06.820 15.•J7 (120.016) {80.000) 222,741 PaF 52
Ay CobKrn Llmittd Notes ¢0 ¢he Finanelal Sta¢emeDts for the year èrnled JI March 1011 16. ANALYSIS OF FUNDS {GROUP) (CONTINUED) Balance Galn Balance jl.mv l•Komin% Re%owrces losses and 2020 expended Trnsfers JI-M 2021 Informauon and Advice Independent Advocacy Ysbyry George Thomas Community & Day Un Resource CeThtre Food Support Friends in Need 53.005 40.455 15.471 145.379 (53.IK15} (40.4SS) (15.472) (11fj.441) 2•.738 (7iJ) (500) (2.700) 2.496) 177 500 OPAG Support L71K 258.511 29.ols Beuer Hospital Distharge Service Ysbyty George Thom Howtal to Winrer Funding Rwd Oi5thar Enhanced Disch¥xe Vactinatioh Tramsponati(b 195.176 115.193 l•J72 000 (176,736) {9S.260) {J6.362) (51103) 18.440 19.933 Loio 19.797 8.ooo 47.000 9.400 25.939 150.520 •.000 47.000 44.J9 510.080 {19.000) (359.56Q) ICF Capiol- Cynon Keeping in Touch 124.gB7 1.144.957 6oJs 6.JlX J7.S61 (lJ2J) (27.620) .Z70.610 32.739 ojoo TransforwrLltion FUnd8- COVID Respor&e (J7.568) 124.98Y 1.251.114 (66.516) ,309,655 ICF- Volunteer Service 783 13.241 10.700 (lJ.241) {5.553} 783 COVID Re£overy Grant- Volunteer Service Demenva- Information & Athce 5.147 4.427 (1.656) 1.771 783 28J68 {20.450) 8.701 P4ze 53
Age Conrern Morganmvg Limlt•d Not•s to the Financial Statements for the year ended J l Marth 2021 14. ANALYSIS OF FUNDS (GftOVP) (CONTINUED) Ga5n4 Balance 31.mar I•mIng R•swrS losses 2020 vesouvtes Transfers 31-Mar 2021 Researth Proiecr Re¥oDd & Re£o¥er {JJoo) {1.159) (4.458) 1.71x1 18.542 20.242 19.71x1 24.700 Brend CBC- BridFnd Restyjrce ce National Lottery Comrnwyty Fund- C>mon knnc Merthyr TYdfil-ACrrrIes Co-ordiilation Foundat S.75• IS1 (25.562) 5.7S9 390 24.921 124.921) {J.137) {I.¢J07> 763 3.993 WCVA- Mithad Sheen Storrn Dennrs Fund Wel$h Gt)v¢mrn¢n¢- Foundatiord Economy Swn Together WCVA- Voluntary 5er¥ices EmergerKy Fund Cwrn Taf Morgn¥ Mind- COVID Re5pore Pen y Cymoedd- CY7 Lv Dunhill Medkal Trnsr- Cynon Lwic lThterlink- VolunteerTrrinw¥ SS.•07 (Sll.75fj) 5,051 1144 (18.640) 117110) 1.4>3 (1.000) (44) 49.989 49.909 1150 205,353 (2.1)00) {189.970) 2SO 55.748 Total R•stricted Funds 181.518 2.278.196 <870.4SD) 1.589.264 Total Funds 535.338 2.394,133 (990.466) 1.9J9.005 IrKluded within the abg¥e fwK15 fimds ¢0 £3.830 (21ntr. £4.1481. all of whith are unresrricrtd. t•d Funds ACW For Cohttm Shart afthJnthn8 Costs ofACW. Developing of Traoing Opportunities To tacl1 rw rrnthnt OPDeS for the <hariry.
Age CfAKern Morgnw Lirni¢ed . Notes to the FInneI Staternents for th¢ y¢ar ended 3 I lfjarch 2021 16. ANALYSIS OF FUNDS (GROUP) (CONTINUED) To fvThJ any unf¥r¢s¢w4 costs reIng ro the iThforrnaDOTI tethnolou Infrastrr premises costs or loss of bUse$S as a result of fir¢ Mlti0$ cortenL 0i8itsl To support the plans to iryrove access to and use of diytal sohJiions lor suff. wluDreer& and cu5tomets. The aim of di&ulisauon is to all with and deliver on the strawic objectives of the or8anisauon Cynon Linc ReloEation To support Cosrs assocthd with the tharity's relocation to a new IRadwarter5 ai Linc. 5pecthcalty. these hJDd5 will be used to support additior1 travel cos(s incurred by soll to their pLice of work d the physi¢31 r¢lKatyon offvrnttwe from one $ire To another. General funds thal are a¥ble for at the tntsrees. discretion in hxtherance of the c4"e£tNtt ol the Charitable Company. Rhondda Cly Taff CBC- Informxitih and Athice fvnrfingto prOde Spec1 aoknre w¢work to people aged SO+ On IS5ue$ 5uth as wetrare benefi care homes and thry Predure& housing and tenarKy. and managry ftn3fbci aftai Rhondda Cynon Taff CBC- dependent Advocacy fvnding ro pro¥Mde indepenthnt a¢J¥o(¥¢y ro aduks andlor their carers aged So and over who meet the criteria of havin% a Lire afvd supporr requwmg supporr ro access the infornwty¢r4 athKe and asstswKe servite. Rhondda C>non Taff C8C- Ysbyty Getyrye Thomas KfUl and S to wmé115 whD have dwnen and arreThl the Day Cenrre. Ahondda Cjmtyi Taff CBC. fvrth¥ to Prtide antilry wpport to IOGII tare Comrwniry & Day Resource C¢ sertings and SOCI care teams to re older pewe benefit from meaningfvd thils¢ vissung day opporwnities. to conrirbue pro¥iding supporr ro those benaClarS in the Rhondda Cynon Taff CBC. Food Support Funding for'wekorne h¢¥r f4)¢d patks, for heD pavenrs are th5charEed frlyn hoswd. The pck5 are free ai the port of dEIivEry and ilUde lood pmisKfft5 to wpory the c4der pers¢n throyh the tine t)f being hrte. Rhondda cyn¢ Taff CBC. Friend5 in Need Onx ro sw and market velunteer befrSenthng servK¢ Rhondla Cl7 Taff CBC- OPAG Support to hdp sUPPOrt runrling coms and wen¢ C4)Sts. Cwm Taf Morgannwg HB- Better @ Home knTCt Funding ro support the s dixharge h¢*))e from Prince Charles Hospit amd on£D% 3UPPOrt required to rewrn to independent IMn& as well as the pro¥isiw of communtry Slworr throughou¢ MerthyT %j ACT rts provide earty intervention and support to Peop £0Th5idered w be al risk of htsSpry admission, suffering from isotsiion lor depressth. Ind dementia and rdated tondiritsns. Pale 55
Ay C¢)ncern Morganfftwg Limlted Notes to ¢hE Flnanul Staternents for the ended JI Mah 2021 16.ANALY51S OF FUNDS (GROUP) (CONTINUED) Cvnn Taf Mor8annwg H8- Hos1 Th"schar8e 5eThfKe ro support the Safe distharF home from Princes% ofwales Ho¥Ad and wor¢ required to return to independenr lfving 3$ well Is proVts of SUFwrr throughotst ro PrOde early intervention and supptsrr ro pewe con5Klered to be at riskof hospi a(kni5sior4 sufferingfrom is0)ation and lor deve55. and d¥nenria and relared CwTn Taf Morgannwg HB- Ysbyrr George Thornas prcmotE indEPQ)dEnce antl inclusion by pwknding meanin1 ictifftie5 and to ind1vithja who have dementia and attend tht Day Cenrre Cw•m Taf rlannWg HB. H05Pital ro HOMÈ early dsd4fte sere in the Royal Glarnor H05wd PrKe Chades Hosp. Cwrn T31 Mor8annw8 H8- Wrer Fw)ding to FYo¥ide addityonat 5UPPOrtforth05e Yed 50and over the nter period CwTh Taf Mor¥annw4 HB. Rapd Th"xh¥g¢ Pde acthiry prOn nd prtp¥e patients for distharF from the fi¢ld ITr 8ridgen Cvnn Taf Morgannw8 HB- Enhanced tiischarg to inrroduce an addition shrft in ow hospitsl discharze team in BridKend to alleYVa ddayed traTrrfer5 of care and ensure Cwm Taf Pl)rr4nnwg HB. Vaccinatvjn Tran5POrtati¢ Fd8 to pro¥ide a wwaoon rranswrr serric¢ free ar the ptynt of ddivery. for yone stru111 to Eet to their COVID.19 Reyonal partnersh knrd- ICF Capital. clyK Weth Governnnt hdIng to support largE cawtal projects that (re to HeJth Cart Revol1 Partnership knrd- Keeping in Touch FdIngto PToide keeping in tyjch in community hospitsfs ir• RCT for patiers to connecEed knity and friends whil in hospffal, as well a5 swrong clfftKl teams ro improve patient wellbeir¥ with the of¥tiYitie¥. Re&orAI Partnership Board- En8wmtnr & Capa¢iry c(thmunDtiOn wxrices and to eng•ge •nd inform prioriy &Youps across Cwm Taf Mwthw•g. RewoTral Parrnership Board- Transftsrmation FuDthing- COVID Respor¢ F1n¥ tr a ptynr daccess hub. in colknt#)rarton Ytth thlrd secror parwr¥ provKlin£ health support ro people across RCT. Voluntary Action Merthyr Tydfil. ICF- VOnTeer 5erwce Revenue (unduy w defTrer befrien(fmgserrices to 5UPPOrt knetyand ted 1ndm$ across RCT and Merthyr Tyoll Via the Reach1 Volyn¢ary Action Merthyr Tydfil- COVID Recovery Grant- v0teer SErwice Fwd¥ robe better prepared and proyhle VI supporLto both our ¥dunteers thosewhooyr¥dvnre¢rs supporE in ordertosiistain
Aze Concern Morzannwg Limited Notes to the FinantiF Statements for the year ended 31 lknh 2021 16ANALYSIS OF FUNDS (GROUP) {COPINUED) v¢4unT Action MerthyT Tydts- OeffleTht&a- Informaooh & Ad¥ice fvnthing was secured trj provide 40 sensory boxes ar ChrisDma¥ for ohler people li Dementia who would not have received The sensory boxes contitned se¥er31 items h"Trked to the senses d occupatth) and cortssred of a chr15 Eve box thot Included ddk mLffi8 jingle bel& sdertion packs. shorrbread b¢scuit4 body spray% Aduk colouring books & Pl15. These Were dribUted before chr by st&ff and Yohjnreers to ser¥Ke user5. C¢mmuniry FcwndaD¢)n W•lÈs- Jnding ro Complete research I01e¢r5 iDro the expectariofts ofolder age and fundmg secured for a Mll time admiTristramr focu5sed on providing an elemeni ol core suppory withifi the organisation akng5ide sErythlDX th mooit¢)rn)z and of all ser¥Kes. Community FodIOn W$. Respond & Re¢over Fd8 to prIdE SLVPOrt to commwwe5 in reswding to and rtco%r¥%from the effecrs ofthe COVD pandemic. Bridgend CBC- Bridgend Re50urre Funifmg to pr¢Jmote independence and inclvyon by F01&'n¥ CTre meaThi11 acri¥iDes and support to d¢I$ who have dwneThDa at¢2nd the C0CIr5 Day Services ar 6n"d8eThd Resource Cerrtre. The Lottery C¢)mmurMty CornrThJ•iry Asstr Tr¥th Pr¢)gtamme to provide reVe Ind Fund- Cn tinc 4¥al hJndin¥ to delNer the Cynm knnc ProiecL Merthyr Tyrfil Activitie5 C¢naor1 nthng to prcrKte indEpendence and lIS510n by proding meaniryfvl acDviries and support rii indNidual$ have dementi PAynÈ FoundaiiDn WCVA- M¢thad sleen 5torni rece desirW by Srorni Denni5. Denni5 )nd Welsh Governfflent. FndatlI Svnpty Together works cbsely the RhoTrdda GP cluster and Etohomy siMY T¢)teth wellbty.ng ¢trordinator& ro $POrt individu$ rts attend medical apwnrmenT& en8age ITr actleS in the cornmunity. and prohide Jpporr all aspects dmanawgthe hoff WCVA. Voluntary Serri ErgencY Fund Fynding ro provide sUPPOrt to older peopl< yonteerS. to stay safe. healthy and cOnrted the pandemic. This Iluded ensuring older people access to food essenti irern$ and CwTh Tal Mwrbw¥ M¥wJ. COVID Response Funding lor a pt olacce5s in colla)oratiw Ymth other third secror partner& prvvhling menul hethh supporr ro people Pen y CyThoedd- CyThJn LMIC Aewue to wrt tht delivery ofthe COn Lint PrtiietL Dunhlll medi< TrpJst- Cy7w Linc c1FM ro swrt the Cw Linc proie(r. Inttrlink Vdunrttr Trnfftg Funding to wovide frte rrrining to volunteers thr•Jgr RCT on ¢¢kPh bdrRn&ing and dErnT4 warene$5. Pège $7
Age Concern MOryanTh Umltéd Notes tt the Fin1ClaI Statements for the yÈr ended 31 Marth 2021 17.LEGAL STATUS OF THE CHARITABLE COIVANY The Chritse Corrpamy 15 ¥ priware Corry liwnrted ty incorporated in England and Wths. (sequeny does not have share Cap1. hch of the mErrkn liabk to contribjte an amount Trot exceediThg 11 towards the assets ol the charilab Company the evenr of qUIdatICSn. Further iiforrnatic retdrding the wstered office and the deScriPty of 0¢$ Ind objecti is the TrusEees ReparL I&NET ASSET BY FUNDS tsa1(¢5 ar 31" MaFrh 2021 are represerftd bT. 2021 2020 Tanb fixed assets Current assets Current liabilmes Prgvisions lor liabilities Ss.1 347.747 {53.IIT) ,255.146 761.130 (477.01•) .3111.237 i.10•.) {4BO.135) 17LJ57 417,170 {54.277) Total Mt asf•ts J49.741 1.5•9.264 1.939.4)05 535.33• I?.LEASE C014MITMENTS Operating Lea¥¢$ At the 31" March 2021. the totsl olthe fw's kn MY¥rrTr l¢w wder rance1W¢ oper¥tyng leases wa 2021 2020 knoynts the within year 34.773 49.579 I175 SO,645 knounts due afterfrde yers 84.352 71.720 20.CAPITAL COMMITMENTS The CtrAritsble Cofflpany had Our$r11 capTal conknitmwts Yhere there was a cOntracty obhption relarKJn to the CyrKJn Construction Project totallint £73 IN61202tr. thill x the 31" Mwch 2021. P4e $8
A¥e CixKern MoryanThg Limi¢ed Notes to the FH¥ancial Statemert¥ for the year Ènded JI March 2021 21.PENSIONS charitte Company operaE¢s a defined ¢ontribwion pwfjion sth¥r. The pension COSTS ¢harged for th¢ period presenrs payatAe by the Chanrawe Compaw to the sthwne and amr)ted to £21.024 12020.. £24.7611. There were owstanding trib10Th$ rotalling £4.619 Poltr. £3.177) ar the year end. Th¢ methDd of albcating the lbill(Y and expense is outlined under note 6 relu1 support costy kn akn on the basis of staff 1MberS ho are working direuty on Ene acrivives. IL RELATED PARTY TIIANSACTIONS The ChariTable C¢)mp3ny is an acDve member of the C(Thert5 Partr)ership in wa$. The Painership is midE up ol mdepetht and auronomou5 A#E Concern organiti$. wthith share common aim5 and values worknn8 together to add Yaue to the and role olA8e Ccmcern in Wale The Ctr4Thtable coMpr has£Irned exryM)ti dtr FAS 102 from dscIn&tvd 4Ytsup rransacDons wth its wholly own¢d SdvIry entstiex 23. LEGACIES The Charbtsble Company reco8nise Wrne wthen *)r enifflemenr are me4 the arnount is quaThtife. rtttipr of the wKome is probab. P4e S9