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13TH ANNUAL REPORT

April 2021 – March 2022

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales

		Contents
PAGE	3	Welcome from the Chair
PAGE	4	Mission Vision & Values
PAGE	5	Governance
PAGE	6	Chief Officer’s Report
PAGE	7	Treasurer’s Report
PAGE	8	Financial Review
PAGE	9	Acknowledgment of Funders
PAGE	10-21	Progress Towards Our Aims
PAGE	22	Staff Team
PAGE	23	Summary Accounts
PAGE	25	Declaration

Welcome from the Chair

It gives me great pleasure to present the 13[th] Annual Report for the Deafness Resource Centre. I am sure you will find the report informative and interesting and a great reflection of the scale and scope of the work of the charity.

The pandemic had, of course, a huge effect on us all, but it has brought extra challenges for the D/deaf community. Through national lockdowns, home-schooling and constantly changing restrictions, we’ve had to transform the way we provide our services so that D/deaf people were not left behind.

As a result of the pandemic some of the changes made have now been embedded into the Charity on a permanent basis – such as more joined up working with other Deaf Charities in the area and providing youth services over zoom to ensure young people were not isolated at home. Moving to online services meant we have been able to expand our geographic patch and reach more young people than ever before and this has been crucial for mental health and wellbeing. The ICan Project is going from strength to strength and this is something we’re very proud of.

None of what we have achieved could have been done without our excellent Chief Officer, our team of great staff and volunteers and the support of our funders and our community. The Trustee’s focus for the coming year needs to be on ensuring our funding levels are stable, and strengthening our management committee with more D/deaf representation and individuals who can offer the breadth of skills and experience needed to take the charity forward.

I look forward to another successful year.

Imelda Sankson

MISSION – VISION - VALUES

To Challenge Inequalities – Advocate Best Practice – Enable Greater Participation

To create a community in which D/deaf adults, young people and children can communicate effectively, and live independent and fulfilling lives

Respect – for each other, clients and partners

Fairness – in attitude, approach and delivery

Accountability – to all stakeholders

Quality – Underpinning all we do

Diversity Statement

The Deafness Resource Centre embraces diversity. We recognise that everyone is individual and has a right to be treated fairly. We will uphold this ethos and actively pursue equity in our service delivery, employment and recruitment processes and through our work with external partners

Governance

Trustees and Board members in post during this year……

Name	Office	Representing	Retired/joined
Imelda Sankson	Trustee/Chair	Independent
Peter Harvey	Trustee	Independent
Bernie Lightfoot	Secretary	Independent	Retired 15/3/22
Rev. Hannah Lewis	Co-opted	Church Representative	Retired 21/9/21
John Roberts	Trustee	Tinnitus Group
Janet Yates	Treasurer	Independent
Katy Sheridan	Trustee	Independent
Patricia Callaghan	Trustee	Deaf Community
Graham Evans	Trustee	Independent	Joined 18/1/22
Cllr. Lynn Clark	Co-opted	Independent	Joined 16/11/21
Paul Steele	Trustee	Independent	Joined 18/01/22

It was with great sadness that we report the passing of our Honorary President Rev. Canon Frank Naylor

Trustee Selection and Development Policy

The charity recruits’ trustees and co-opted members onto the board who can provide leadership, vision and direction to sustain and develop the charity, and support the achievement of its objectives based on their skills, experience and knowledge. We actively seek to achieve an equal representation of D/deaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using a form designed for the purpose which must be signed by an existing management committee member. The nomination is considered; then agreement reached at the next available committee meeting. If selected, the nominated person receives an induction pack containing the charity’s Memorandum and Articles of Association, a role description and additional duties of officers and the latest annual report and accounts and business plan. Potential trustees are invited to observe at a management meeting prior to agreeing to become a trustee. We actively follow Charity Commission and NCVO (National Council for Voluntary Organisations) guidelines on effective trusteeship and planning/training sessions are held for all management committee members and staff.

Understanding and reporting on Public Benefit

The Trustees of the Deafness Resource Centre Limited are fully aware of; and understand the requirement to report on the charity’s activities in relation to Public Benefit, as set out in the Charity Commission’s guidance. The trustees have paid due regard to the guidance when managing the activities of the charity and in reporting on its activities in this annual report.

Chief Officers Report

This reporting year was very much about recovery and a re-evaluation of service delivery once restrictions, arising from the pandemic, started to lift. We slowly introduced face to face delivery including going into homes and holding group sessions ‘in house’ which, in the main, were well received by clients. When appropriate we continued to offer remote support to ensure clients’ needs continued to be met.

A key objective for this year was to recoup the level of income generated through service delivery to precovid levels, mainly from the Communication Service, room hire and training delivery. This has proven to be a slow process however, the Communication Service is on track to reach that goal in the next financial year and the income from training has started to increase. The biggest challenge is room hire and, though we have made some progress, we are nowhere near pre-covid levels. Maximising the use of the building and its facilities remains a priority for the foreseeable future if we are to maintain a solid financial footing.

I am pleased to report that we have established strong working partnerships with our neighbours Merseyside Society for Deaf People (MSDP) and Deaf Active, resulting in joint delivery of initiatives for young Deaf people and families. Further collaborations are planned in the future and we are keen to explore joint funding applications to strengthen our collective offer to the D/deaf community in Merseyside.

The Deafness Resource Centre remains an active partner on local strategic boards including the People’s Board, Inequalities Commission and Safeguarding Adults Board. We represent the wider voluntary and community sector and its role in meeting the social and health care needs of local people, whilst contributing to social and economic growth in the Borough.

Looking ahead the charity’s priorities are to achieve longer term sustainable funding; reducing the reliance on grants and increasing service contracts particularly around children services. From an organisational view point we are actively working to strengthen the Management Committee by recruiting new trustees with particular skill sets that will put the charity on a stronger footing to seize opportunities and met any challenges in the long term.

In closing, I wish to express my sincere thanks to my staff team. Their resilience, commitment and hard nose determination in making a difference in the lives of D/deaf people, young people and children is amazing. Thanks also to the Trustees and committee members who have supported me and the team throughout this turbulent time.

Helen Fitzgerald

Chief Officer

Treasurers Report

I am pleased to report a positive year-end balance of £22,350 and an overall increase in total income for the year. Grant income has remained on a par with last year with additional income coming in from the sale of services such as training and Interpreting, which has recovered to pre-covid levels.

Expansion of other initiatives such as Direct Payments and partnership working with Merseyside Society for Deaf People has also brought in additional income.

Behind these positive year-end figures lies uncertainty and challenges and, for the first time ever, the trustees had to consider redundancy and other cost saving initiatives when looking to set a budget for the forthcoming year. Numerous grant applications had been made in the later end of the year to enable services to continue beyond March 22, the trustees agreed to defer setting a budget until May when the outcome of the applications would be known. Thankfully the grants were awarded and that has enabled the charity to sustain all services for a further 12 months. Sadly we are likely to be in a similar position again next year as funding streams become more and more difficult to access.

Over the next 12 months the trustee’s and staff team will work together to put in place our plans for the future sustainability of the charity, maximising opportunities and resources to ensure we continue to meet our key financial objectives in the longer term.

I would like to thank and acknowledge our supporters who have made financial contributions to the charity. Thanks also to our partners and grant makers whose continued support makes it possible to deliver much needed services for the D/deaf community.

Janet Yates

Treasurer

Financial Review

Reserves Policy

The Trustees have reviewed the Charity’s need for reserves in line with guidance issued by the Charity Commission. The Trustees agree to the aim of holding at least three months running costs in free reserves in the understanding that the charity’s funding is not certain and to ensure that the charity can run effectively and continue to meet the needs of its beneficiaries.

Accountability

The charity must comply with legislation and regulation in many areas of its work, including:

Data Protection, Staffing Issues; selection, conditions, remuneration, discipline, grievance, Income Tax, National Insurance, Health and Safety; Equality issues; race, gender and disability

Annual Accounts

In accordance with Section 47 of the Charities Act 1993, copies of the Trustee’s Report and a full set of audited Annual Accounts are available from the Deafness Resource Centre’s registered office.

A copy of the full memorandum and articles of association are also available from the registered office.

Auditors and Payroll Services Honorary Solicitors Bank Livesey Spottiswood Barrow & Cook Co-operative Bank George Street Victoria Square St Helens St Helens Merseyside Merseyside

Acknowledgement of Funders

We deliver services for the following partners under Service Level Agreements:

The DRC received grants from the following organisations during this reporting year:

Donations

We have received many donations during the past 12 months, and we are extremely grateful to individuals for choosing to donate to the Deafness Resource Centre. Every pound donated is put back into providing services and supporting people who are deaf or have a hearing loss. Thanks also to bereaved families who have made donations on behalf of their loved ones.

Progress Towards Our Aims & Demonstration of Public Benefit

Strategic Aim number 1.

Actively promote & advocate best practice around the social inclusion of D/deaf people.

Advocacy

The advocacy service supported 146 client interventions covering a diverse range of issues.

The service works to improve access for D/deaf people by working in partnership. Some examples:

PALS leaflet for Whiston Hospital – translated into BSL – leaflets now have a QR code taking

Advocacy Interventions by Theme

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Social Care 2
Other 20
Legal 4
Housing 30
Health 34
Finance 14
Family 9
Employment 2
Benefits 31
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D/deaf people to a You Tube signed translation
Working with NW Ambulance Service to produce communication guides which will be carried on ambulances.
A number of challenges made to GP surgeries and hospitals for not providing BSL Interpreters for Deaf patients. Resulted in changes to processes and investigations at senior level to prevent reoccurrences.
Advocate ‘interviewed’ by equality team at Clatterbridge Hospital on how to support D/deaf patients and some of the issues that may arise. The video will be used for staff training purposes.

Deaf Awareness & BSL Training

7 customised Deaf Awareness sessions were delivered with 78 participants, including:
NHS St Helens CCG
Leonard Cheshire
St Helens Council Social Work
18 Signing taster sessions with 110 participants, including:
Newton Community Centre Volunteers
Orrell Trust Bootle
Foundry Wharf Residents (Torus)
A 6 week Introduction to BSL course was delivered to staff and volunteers at Orrell Trust Bootle following on from their taster session.
10 students from Rainhill High School completed a 6 week Deaf Awareness & enrichment course
10 students completed a BSL level 1 course with a 100% pass rate

Strategic Aim Number 2.

Enable greater representation and participation of D/deaf People

The ICan team delivered 26 face to face engagement activities for families and young people. A total of 175 participants. Sessions were supported through St Helens Holiday Activities with Food government initiative.

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Drama
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Survival
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Creative
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St Helens HAF Activities

A further 26 inclusive sports sessions for young people delivered in Halton funded by Halton Borough Council Youth Engagement Fund
Monthly Youth Club sessions continued on Zoom with
Face to Face sessions starting in March 22. 23 young
people participated in the Zoom activities.
3 young people were supported on a 1:1 basis to develop their life skills and increase their independence, through Direct Payments . The package of support includes independent travel, cooking, money management and social activities.

“I love going to the gym regular, my confidence has increased, I feel stronger than I ever have before, these sessions help me learn new skills and seek new opportunities, I also am able to confidently meet new people”.

Young Person feedback

St Helens CCG consultation event

Face to Face consultation events and activities are being re-introduced facilitating two-way dialogue between service providers and the D/deaf community.

Tinnitus Support Groups – St Helens, Halton &

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Knowsley
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Self-help Tinnitus Support Groups continue to run each month across three Boroughs.
120 clients participated in the groups which were available remotely throughout the pandemic, now returned to face to face group meetings.

 48 people attended Hard of Hearing support groups run from community venues in Widnes and Runcorn.

Our partnership with Bradbury Fields and Knowsley Borough Council remains strong. We work closely with staff from the Independent Living Centre to develop services for D/deaf people living in the Borough and have continued to facilitate drop-in sessions for Deaf people.

Knowsley – 19 people provided with information and support through ‘Drop-in Sessions’ held at Merseyside Society for Deaf People and Prescot town hall.
Outreach activities were limited due to Covid restrictions however as soon as we were allowed events took place in local community facilities to promote services.
We had 5 active volunteers undertaking support roles across our services including events, children and family activities and youth group.
The St Helens Deaf Social Group has struggled to recover from the pandemic with older clients being wary of attending groups. There have been one off activities, such as Bingo, organised which attracted a wider age group.

Strategic Aim Number 3.

Provide infrastructure support services for D/deaf people and their

families/carers

Environmental Aids

During this year we have undertaken 533 assessments for equipment across St Helens and Halton , and a further 147 repairs
The DRC supplied and fitted equipment for 181 clients in Knowsley

Client feedback

100% of clients found the demonstration, range of equipment and the knowledge of the staff member to be Excellent
100% of clients reported that their needs had been fully met.
“Very quick response (1 day) problem solved immediately.”

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“ Life
changing”
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Case Study

Mr L from Widnes has a severe hearing loss and hearing aids won’t help him. He can hear voices but he can’t understand what is being said due to the frequencies of his hearing he has lost.

He was feeling very isolated and frustrated and his wife was getting upset as even they couldn’t have a proper conversation. He said if he could read something like he does the subtitles on the TV that would be brilliant.

Jim, the IT worker from Vision support, and I did a joint visit as he could show him how to use the iPad that they already used to skype their son.

We showed him how to use the Ava app that converts speech to text. We had a fairly long conversation between the four of us and Mr L could follow what was being said. He and his wife were both delighted.

They said “Thank you so much this is splendid and going to make such a difference”

Communication Service

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 Despite the pandemic,
Interpreter Bookings by Thematic Area
we have seen a gradual
increase in the requests
for Interpreters, other 5
particularly in Primary Mental Health 2
Community Health 2
and Secondary care
Employment 2
settings. We have dealt Health & Social care 4
with 1048 bookings Social & Rec 5
Secondary Health 751
compared to 767 in the Primary Care 202
last reporting year. Legal 3
Families/children 3
Education & Training 36
DRC 11
 This includes 39
Access to Work 22
remote bookings within
health settings
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Impact of Covid-19 on Interpreter Bookings
160
140
120
100
80
60
40
20
0
Figs 21/22 Figs 20/21 Figs 19/20
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The pandemic had a significant impact on Interpreter Bookings, significantly reducing our income. The chart above shows the recovery in the last year.

Children, Young People & Families

Now into its third year, the ICAN project has made significant progress in providing a range of services for individuals and families across the wider Merseyside region.

58 families – 135 individuals have completed FAMILY SIGN training sessions
4 nurseries accessed Family Sign sessions to support D/deaf children in their care

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Number of Families accessing
FAMILY SIGN
Liverpool 20
Halton 9
Wirral 17
St Helens 6
Sefton 6
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Family Sign packs have been translated into Arabic, Ukrainian, Bulgarian and Slovakian to support families from diverse backgrounds.

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 29 Families have
Family Support by Area
received support to deal
with issues relating to 9
8
their individual
circumstances for
example, accessing
5 5
appropriate Benefits
1 1
 A further 14 families
were supported to
make informed
Halton Knowsley Liverpool Sefton St Helens Wirral
decisions regarding
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educational issues including Education, Health & Care Planning and emotional and behavioural support for children and young people

A member of staff qualified as an Advocate for children and young people, providing 1:1 in depth support to 13 individuals covering 49 interventions.

“The Deafness Resource Centre staff use video call to communicate with me, there’s no barriers they are a valuable resource for the deaf community. Staff always go the extra mile to help me”.

“My confidence and independence have improved, I feel I am never rushed when I need help and am given the time to work through issues, they have also supported me to do things for myself using online services and apps”.

(Client feedback)

We use STAR charts to demonstrate the ‘distance travelled’ from the start of on intervention to the conclusion. The chart below shows the difference for one young person.

The Blue line is the initial assessment – the Green is the final assessment.

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Making a difference
1. Confidence
5
7. Forming new 4
relationships/… 3 2. Independance
2
1
0
6. Social
3. Loneliness
interaction
5. Level of
4. Happiness
communication
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Strategic Aim Number 4.

Maintain a focus on organisational development and sustainability

Completed a Staff Survey to gather views on organisational issues such as Communication, Morale, Training & Development and Welfare. This was undertaken in May 21 when the organisation and staff were adjusting to Covid restrictions. It will be repeated in 2023.

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Staff Survey May 21
Morale
Colleagues are respectful of each other 5 3 2
I feel part of the team 2 3 5
I feel valued 1 5 4
My job is challenging and rewarding 3 7
I enjoy my job 1 2 7
The DRC is a good place to work 1 3 6
Neither agree nor disagree Agree Strongly Agree
Learning & Development
My colleagues support me when needed 2 8
I am encouraged to learn and develop myself 2 8
My line manager provides support and guidance 1 3 6
I feel able to request training and development when I need it 1 9
My personal development needs are being met 1 2 7
Neither agree or disagree" Agree Strongly Agree
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Staff were asked to describe the DRC

To meet the organisations mandatory training requirements we introduced a package of on line training packages for staff, volunteers and management committee members. This included Safeguarding, health & Safety and Equality. This will be repeated annually.
Reviewed and implemented new pricing structures for Communication Service, Training and Room Hire to increase generated income.
Held two public events to fundraise for the charity. A Christmas Market was held in November which was a great success, followed by a similar event at Easter. Income was raised from Stall Holder fees, raffle and café.
New website developed funded through Steve Morgan Foundation
Promotional Animation Video produced on the charities history https://youtu.be/OsRydd9WGxM
Staff took part in a ‘team building’ day redecorating the staff offices.
It was hard work but fun and saved the charity lots of money!

 The AGM in October was

also a Welcome Back Celebration event with refreshments, entertainment and prize Bingo! It was well attended by partners and the D/deaf community.

It was also an opportunity to unveil a locally commissioned portrait in memory of our late Chair, Ernie Clark.

Future Priorities

To consider options for maximising the use of the building including its use as a community facility and a means of generating income.
Build on the skills, knowledge and experience of the existing management committee to establish sound and strong governance for the future
Identify funding options to sustain and increase staff resources working in the Children, Young People and Families team
Present service proposals to local statutory organisations to mainstream the work undertaken with D/deaf children and young people from early years to transition into adulthood.
Review and implement environmental initiatives across the organisation to become more environmentally friendly and to reduce energy costs

Staff Team

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Chief Officer
Helen Fitzgerald
Finance &
Service manager
Advocacy manager
Tanya McGibbon
Ruth Turner
Community Team Family Liaison Communication
Leader Worker Service Coordinator
Naomi Webb Joa Lee Evonne Evans
Family Liaison
Equipment Officer Worker
Angela Edwards
Rachael Cullen
Equipment Officer Admin Support
Wendy Edwards Tash Lofthouse
Admin Support
Lyn Lowe
Outreach Worker
Sarah Davidson
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DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022

Unrestricted Restricted Funds Funds Note £ £ Income Donations and Legacies 3 4,027 - Charitable Activities 4 302,083 140,715 Other Activities 5 16,257 - Investments 6 7 - Total Income 322,374 140,715 Expenditure Raising Funds 7 36,664 - Charitable Activities 8272,338 131,737 Total Expenditure 309,002 131,737 Net income for the year 13,372 8,978 Transfers between funds 2,852 (2,852) Net Movement in funds 16,224 6,126 Reconciliation of Funds Fund balances brought forward at 1 April 2021 326,228 34,192 Fund balances carried forward at 31 March 2022 342,452 40,318	2022 Total £ 4,027 442,798 16,257 7 463,089 36,664 404,075 440,739 22,350 - 22,350 360,420 382,770	2021 Total £ 7,021 389,002 5,144 130 401,297 32,837 341,398 374,235 27,062 - 27,062 333,358 360,420

The notes on pages 10 to 19 form part of these accounts.

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31 MARCH 2022

Notes Fixed Assets Tangible fixed assets 11 Current Assets Debtors 12 Cash at bank and in hand Creditors: Amounts Falling Due Within One Year 13 Net Current Assets Creditors: Amounts Falling Due After More Than One Year 14 Net Assets 15 Funds Unrestricted funds Unrestricted funds held in fixed assets Restricted funds 17	2022 £ £ 197,193 28,118 183,209 211,327 (25,750) 185,577 - 382,770 159,200 183,252 40,318 382,770	2021 £ £ 206,935 17,770 158,953 176,723 (21,081) 155,642 (2,157) 360,420 141,387 184,841 34,192 360,420

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2022. The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2022 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibility for:

(a) ensuring that the charitable company keeps accounting records which comply with sections 386 and 387 of the Companies Act 2006, and
(b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies.

The financial statements were approved by the Board of Trustees on and were signed on its behalf by:-

TRUSTEE: Mrs I Sankson

TRUSTEE: Mr P Harvey

The notes on pages 10 to 19 form part of these accounts.

FULL SET OF ACCOUNTS AVAILABLE - email: enquiries@deafnessresourcecentre.org

Declaration

This Annual Report was adopted by the Management Committee of the Deafness Resource Centre Limited at their meeting held on 20[st] September 2022 and is a true reflection of the work of this organisation over the past year (1[st] April 2021– 31[st] March 2022).

Signed: Imelda Sankson, Chairperson

Signed: Peter Harvey, Trustee

DEAFNESS RESOURCE CENTRE UMITED (LIMITED BY GUARANTEEI DIRECTORS, REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 Company No.. 06807282 Charity No: 1128148

DEAFNESS RESOURCE CENTRE LIMITED IUMITED BY GUARANTEEI CONTENTS PAGE Annual Report of the Board of Trustees Independent Examiners. Report Statement Of Financial Activities Balance Sheet Notes to the Accounts 10-19

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEEI REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 The Iruslees are pleased lo present their report together with the financial stslements of the charity for the year ended 31 March 2022. Reference and Administrative Details Charlty number: 1128148 Company number: 06807282 Chief Executive: Ms H Fitzgerald Registered Office 3240 Denlons Green Lane Sl Helens MeTseyside WA10 2QB Independent Examiner Mr David Hudd Livesey Spolliswood Chartered Accountants 17 George Slr88t Sl Helens Merseyside WA101DB Solicitors Barrow & Cook Solicitors Limited Victoria Square Sl Helens Merseyside WA101Ha Directors & Trustees The directors of the charitable company Ilhe charilyl who are also ils Iruslees for the purpose of charity law and throughout this report are collectively referred to as the Iruslees. The trustees serving during the year and sin¢e the year end We as follows= Mrs I Sankson- Chair Mrs J Yales - Treasurer Mrs B LighffcK)l- Secretary (retired 15 March 20221 Mr P Harvey MrJ Roberts Mr K Early (resigned 18 May 20211 Mrs P Callaghan Mrs K Sheridan Mr G Evans lappoinled 18 January 20221 Mr P Steele (appointed 15 March 20221 Co-opted Rev H Lewis {relired 21 September 20211 Cllr L Clark Q'oined 16 November 20211 In accordance with the conslitutDn, at the Annual General Meeting all of the trustees retire and, being eligible. offer themselves for re-election.

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEEI REPORT OF THE TRUSTEES Icontlnuedl FOR THE YEAR ENDED 31 MARCH 2022 Structure. Governance and Management Governing document The company is governed by its Memorandum and Articles of Asso¢ialion. The company is limited by guarantee and has no share capf(al. Under the temis of the Memorandum every member of the company Ljndertakes to Contribute to the assets of the company, in the event of it being wound up while they are a member, or within one year after they ase lo be a member. for payment of debts and liabilities of the company contracted before they ¢ease to be a member, and of the costs, charges and expenses of winding up, and for the adjustment of the rights of the conlribulors amongst themselves su¢h amount as may be required not exceeding £10. Appointmènt of trustee5 The trustees who have served during the year are set out on page 1. The trustees are eleded by members of the company. Trust9& Induction and training The charity recruits, trLJStees and co-opted members onlo the board who Can provide leadership, wsion and direction lo sustain and develop the charity, 2nd support the achievernenl of ils objectives based on their skills, experien and knowledge. We actively seek lo achieve an equal representation of Dldeaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using 2 form designed for the purpose which musl be signed by an existing management committee member. The nomination is considered,. then agreement reached al the next available committee meeting. If 8elecled, the nominated person receives an induction pack containing the charity's Memorandum and Articles of Association, 8 role description and additional duties of officers and the lalesl annual report and a¢¢ounts and business plan. Potential trustees are inviled lo observe al a management meeting por lo agreeing to become a trustee. We actively follow Charity Commission and NCVO (National Council for Voluntary Organisalionsl guidelines on effective trusteeship and planningltraining sessions are held for all management committee members and staff. Organisation The board of trustees administer the charity. A Chief ExecLJlive is appointed by the trustee5 to manage the day-to4ay operations of the charity. To facililale effective operations, the Chief Executive has delegated authority, within terms of delegation approved by the Iruslees, for operational matters. Rlsk Management The ttuslees consider the major strategic, business and operational risks that the charity faces each year when considering budgets and business plans. Systems have been developed to monitor and control these risks lo mitigate any impact that they may have in the future. Objectives and Actlvitles The objectives for which the Society is established are'.- For the relief of deaf, deafened, hard of hearing, deaf-blind people Ibeneficiariesl living primarily in the Sl Helens Borough and other areas of the LJK (area of benefit) in such charitable ways as the Iruslees shall deem 8ppropriate.

DEAFNESS RESOURCE CENTRE LIMITED ILIMITED BY GUARANTEEI REPORT OF THE TRUSTEES Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Mlssion To create an environment in which Dldeaf adults, young people and children can communicate effectively, and live independent and fulfilling lives. Core Values Respect Fairness A¢countability Qualty for each other, clients and partners in attitude, approach and delivery lo all stakeholders underpinning all we do Diversity Statement The Deafness Resource Centre embraces diversity. We recognise that everyone is individual and has a right to be treated fairly. We will uphold this ethos and actively pursue equity in our service delivery. employment and recruilmenl processes and through our work with external partners. Chief Office$ R8port This reporting year was very mLJ¢h about recovery and 2 reovalualion of service delivery once restrictions, arising from the pandemic, started to lift. We slowly introduced face lo face delivery including going into homes and holding group sessions in house which, in the main, was well received by clients. When appropriate we continued lo offer remote support lo ensure clients, needs Continued lo be mel. A key objective for this year was lo recoup the level of income generated through service delivery to pre- covid levels, mainly from the Communication Service, Toom hire and Ir8ining delivery. This has proven to be a slow process. however, the Communication Service is on track lo reach that goal in the next financial year and the income from training has Start to increase. The biggest challenge is roorn hire and, though we have made some progress. we are nowhere near pre-covid levels. Maximising the use of the building and its facilities remains a priority for the foreseeable future if we are to maintain a solid financial fooling. l am pleased to report that we have established strong working partnerships wth our neighbours Merseyside Society for Deaf People IMSDPI and Deaf Active, resulting in jcsint delivery of inilialives for young Deaf people and f8milies. Further collaborations are planned in the future and we are keen lo explore joint funding applications to strengthen our collective offer lo the Dldeaf community in Merseyside. The Deafness ResouTce Centre remains an active partner on IcKal strategic boards including the People's Board, Inequalities Commission and Safeguarding Adults Board. We represent the wider voluntary and community sector and ils role in meeting the social and health care needs of local people. whilst contributing to social and economic growth in the Borough. Looking ahead the charity's priorities are to achieve longer term sustainable funding." reducing the reliance on grants and increasing service contracts particularly around children services. From an organisalional view point we are actively working to strengthen the Management Committee by recruiting new trustees with particular skill sets that will put the charty on a stronger fooling lo seyze opportunities and met any challenges in the long term. In Closing. I wish lo express my sincere thanks to my staff team. Their resilience, commitment and hard nose determination in making a difference in the lives of Dldeaf people, young people and children is amazing. Thanks also lo the Trustees and commiitee members who have supported me and the team throughout this lurbLJlenl lime.

DEAFNESS RESOURCE CENTRE LIMITED {LIMITED BY GUARANTEEI REPORT OF THE TRUSTEES Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Undèrstanding and Reporting on Public Benefit The Trustees of the Deafness Resource Centre Limited are fully aware of,. and understand the requirement lo report on the charity's activities in relation lo Public Benefit, as sel out in the Charity Commission's guidance. The trustees have paid due regard to the guidance when managing the 8Ctivilles of the charity and in reporting on ils activities in this annual report. Achiavèmènts and Perfomiancè The charity has a number of Strategic aims against which perfomance is measured, a5 follows.. Actively promote and advocate bestpractice around the social inclusion of D/deafpeople The Charity has achieved this by the provision of advocacy services. training services and providing access lo deaf 8wareness. Enable greater representation andparticipation of D/deaf people The charity has arranged a number of support groups, organised numerous youth and family activitie5 and engaged in consullalion sewices. Provlde Infrastructure supportserylces for D/deaf people and thelr famllles and carers Environment81 aids - During this year we have undertaken 533 assessments for equipment across St Helens and Hallon and a further 147 repairs. We also supplied and fEtted equipment for 181 clients in Knowsley. Communication Se - Despfie the pandemic, we have seen a gradu81 increase in the requests for inlerprelers, particularly in Primary and Secondary care settings. We have dealt with 1,048 bookings compared lo 787 in the previous reporting year. This includes 39 remote bookings within health settings. Children, young people and families Now into its third year, the ICAN project has made significant progress in providing a range of services for individuals and families across the wider Merseyside region. 58 families, and a total of 135 individuals have completed Family Sign training sessions. 4 nurseries have accessed Family Sign sessions lo support Dldeaf children in their care. 29 families have received one to one support lo deal with more complex issues relating lo their individual circumstances for example. accessing appropriate benefits. A further 14 families were supported to make informed decisions regarding educational issues including Education, Health & Care Planning as well as emotional and behavioural support for children and young people. The team has delivered 36 engagement activities for families and young people with a mrx of remote and face to fa fomats. A total of 175 individuals participated. 3 young people were supported on 8 one-to-one basis to develop their life skills and increase their independence through direct payments. The package of support includes independent travel, cooking. money management and social activities. Maintain a focus on organisational development and sustainability To meet the organisalions mandatory training requirements we inlrodu¢ed a package of online training packages for staff, volunteers and management committee members. This included Safeguarding, health & safety and Equality. This will be repeated annually. We reviewed and implemented new pricing structures for Communiealion Service. Training and Room Hire lo reduce the income shortfall. We held two public events lo fundraise for the charity. A Christmas Market was held in November which was a great success, followed by a similar event at Easter. Income was raised from slallholder fees, raffle and café. During the year, staff look part in a 'leam builrjing, day redècorating the staff offices. 11 was hard work bul fun and saved the charity lois of money.

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEEI REPORT OF THE TRUSTEES Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Financial Review The movernenl of funds for the year is set out in the Statement of Financial A¢livilies. The trijstees report a surplus of £22,35012021 £27,0621 on its unreslricled and restricted funds. As part of ils ongoing development the charity continues lo be supported by local and national partners who provide a significant part of il's funding. Invèstmènt Powers and Policy Under the conslitulion, the charity has the power to invest in any way the trustees wish. The Iruslees, having regard to the liquidity requirements of operating the charty and to the reserves poticy have operated a policy of keeping available funds in an interest bearing account and seek lo achieve a rate of inlefftst which matches or exceeds inflation as measured by the retail pre$ index. ReseNes Policy The Trustees have remewed the Charity's need for reseNes in line with guidan issued by the Charty Commission. The Trustees agree lo the aim of holding al least three months, running costs in free reserves on the understanding that the charity's funding is not certain and lo ensure that the charity can run effective and continue to meet the needs of ils beneficiaries. Plans for Future Periods To Consider options for maximising the use of the building including ils use as a community facility and a means of generating income. Build on the skills. knowledge and experience of the existing management committee to establish sound and strong governance for the future Identify funding options to sustain and in¢rease staff resources working in the Children, Young People and Families team Present service proposals lo local slalutory organisations lo mainstream the work undertaken with children and young people who are D/deaf from eady years lo transition into adulthood. Review and implement environmental inilialives across the organisation lo become more environmentally friendly and lo reduce energy costs

DEAFNESS RESOURCE CENTRE LIMITED ILIMITED BY GUARANTEE) REPORT OF THE TRUSTEES Icontinued) FOR THE YEAR ENDED 31 MARCH 2022 Trustees Responsiblllty Statement The trustees Iwho are also the directors of Deafness Resour Centre Limited forthe purwses of company lawl are responsible for preparing the Report of the Tnjstees and the financial ststements in accordance with applicable law and United Kingdom Accounb'ng Standards Iuniled Kingdom Generally A¢pIed Accountin9 practi). Company law iequires the trustees lo prepare financial statements for each financial year which give a true and fair view of the slate of affairs of the charitable company and ot the incoming resourtss and application of resources. including the income and expenditure. of the charitable company for that period. In preparing those financial statements, the trustees are required to.. Select suitable accounting policies and then apply them consislenlly. Observe the methods and principle5 In the Charity SORP.. Make judgements and eslimales that are reasonable and prudent., Prepare the financial slalemenls on the going concern basis unless it is inappropriate lo presume that the charitable company will continue in business. The Iruslees are responsible for keeping proper accounting rewrds which disclose with aSonable accuracy al any lime the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable ¢ompany and hence for taking reasonable steps for the prevention and detecb'on of fraud and other iriegularilies. Independent Examiners A motion proposing the re-appoinlmenl of David Hudd of Livesey Spottiswood as Independent Examiner of the charity will be proposed at the Annu81 General Meeting. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2008 relating lo small Companies. Approved by order ofthe board of Iruslees on 2• and signed on its behalf by". rs I Sankson CHAIR

INDEPENDENT EXAMINER'S REPORT TO THE BOARD OF DIRECTORS OF DEAFNESS RESOURCE CENTRE LIMITED Independent examiner's report to the trustees of Deafness Resource Centre Limited {'the company'l I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2022. Responsibilltles and basis of report As the charity's trustees of the Company {and also ils directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 {'the 2006 Act'l. Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 o* the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 I'the 2011 Acl'l. In carrying out My examination I have followed the Directions given by the Charity Commission under section 145(51 Ibl of the 2011 Act. Independent examiner's statement Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that l am qualified lo undertake the examination because l am 8 registered member of tha Institute of Chartered Accounlanls in England and Wales which is one of the listed bodies. I have complet@d my examination. I confirm that no matters have come lo my attention in connection with the examination giving me cause lo believe.. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act., or the accounts do not accord wth those cOrdS., or the accounts do not comply with the accounting requirernenls of section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination., or the accounts have not been prepared in accordance wrf(h the methods and prfnclples of tre Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounls in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 10211. I have no concern and have come across no other matters in ¢onnection with the examination to which attention should be drawn in this report in order to enable 8 proper understanding of the accounts to be reached. Mr David Hudd Institute of Chartered Accounlanls in England and Wales Livesey Spotliswood Ltd 17 George Street St Helens Merseyside WA10 1DB Date: zi

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BYGUAFIANTEEI STATEMENT OF FINANCIAL ACTIVITIES IINCORPORATING AN INCOME AND EXPENDITURE ACCOUNTI FOR THE YEAR ENDED 31 MARCH 2022 Unrestrlcted Restricted Funds Funds 2022 Total 2021 Total Note Income Donations and Legacies Charitable Activities OtherAdivilies Investments 4,027 302,083 16.257 4,027 7,021 140.715 442,798 389,002 16.257 5,144 130 Total Income 322 374 140 715 463 089 401297 Expenditure Raising Funds Charitable Acliwlies 36,664 272 338 36,664 32.837 131737 404 075 341398 Total Expenditure 131737 440 739 374 235 Net income for the year 13,372 8,978 22.350 27,L2 Transfers between funds Nat Movement in funds 16.224 6.126 22.350 27,062 Reconciliation of Funds Fund balances brought forward at 1 April 2021 326 228 34192 360420 333358 Fund balances carried forward a131 March 2022 The notes on pages 10 10 19 form part of these accounts.

Company No.06807282 DEAFNESS RESOURCE CENTRE LIMrrED (LIMITED BY GUARANTEEI BALANCE SHEET AS AT 31 MARCH 2022 2022 2021 Notes Fixed Assets Tangible fixed assets 11 197,193 206.935 Currant Assats Debtors Cash 81 bank and in hand 12 28,118 183209 211,327 17.770 158 953 176,723 Credltors.. Amounts Falllng Duewithin One Year 13 Net Current Assets 185,577 155,642 CreditOTS'. Amounts Falling Due After More Than Oneyear 14 Net Assets 15 Funds Unrestricted funds Unreslricled funds held in fixed ass&s Reslricled funds 159,200 183.252 141,387 184.841 17 The charitable company is entitled to exemption from audit under Section 477 of the Companies A¢1 2006 for the year ended 31 March 2022. The members have not required the charf(able company lo obtain an audi( of ils financial sl8lemenls for the year ended 31 March 2022 in accordance rith Section 476 of the Companies Act 2006. The trustees 8¢knowledge their responsibility for. lal ensuring that the charitable company keeps accounting records which compty wlh sections 386 and 387 of the Companies Act 2006. and {bl preparing finanaal ststemenis which give a true and fair view of the slate of affairs of the charitable company as al the end of each financial year and of ils surplus or deficit for each financial year in accordan with the reqLJiremenls of Se¢lions 394 and 395 which othenlSe comply with the requirements of the Companies Act 2006 relating lo financial statements, so far as applicable lo the chaiilable company. These financial slalemenls have been prepared in accordan with the special provisions of Part 15 of the Companies Act 20C6 lating to small charitable companies. The financial statements were approved by the Board of Trustees on 20 *" &LLand were signed on ils behalf by:_ TRUSTEE: Mrs I Sankson Sarfk5Ql. TRUSTEE: Mr P HaNey The notes on pages 10 10 19 form part ofthese accounts.

DEAFNESS RESOURCE CENTRE LIMITED ILIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 Statutory Inforniation Deafness Resource cent Limited is a Charitab company. limited by guarantee and has no share capitsl and is registered in England and Wales. The company's registered number and registered office address can be found in the Report of the Trustees. The presentation currency of the financial statements is in the Pound Sterling {£l- Accounting Policies Basls of Preparing the financial statements The financial statements of the Charitable Company, which is a publi¢ benefit entity under FRS 102. have been prepared in a¢¢ordan¢e wlh the Charities SORP IFRS 1021 'Accounting and Reporting by Charities.. Slalemenl of Recommended Practi applicable to charrties preparing their accounts in accordan with the Financial Reporting Standard applic2ble in the UK and Republic of Ireland {FRS 1021 leffeclive 1 January 20191. Financi81 Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial slalemenls have been prepared on a going concem basis under the historical cost conventM)n. The signfficanl accounting poliaes applied in the preparation of these financial slalemenls are set out bel¢)w. These policies have been consistentty applied lo all years presented unless olhemllse st81ed. Donations. Legacies and Grants These are included in the Slalemenl of Financial Activities {SOFAI when.. the charty becomes enlilled lo the donation. legacies and grants or similar income and any conditions for receipt are mel the trustees are reasonably certain they will receive it,. and the trustees are reasonably certain that the value can be reliab measured. Grants Receivable Grants for immediate expenditure are accounted forwhen they become receivable. Grants received for spectfic purposes are Irealed as restricted funds. Grants rethcted lo future accounting periods are deferred and recognised in those perK)ds. Investment Income Investment income is accounted for when received. Allocation Of Costs Costs are allocated according lo the nature of the cost. Where items involve more than one category they are apportioned between the categories ac¢ording lo the nature of the cost. Detailed analysis of the allocation of ¢osts is given in notes 7 and 8 of the accounts. 10

DEAFNESS RESOURCE CENTRE LIMITED ILIMITED BYGUARANTEEI NOTES TO THE ACCOUNTS Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Taxation The charity is exempl from corporation lax on ils charitable activities. Tangible Fixed Assets and Depreciation Fixed assets for charty use are capitalised at cost, where a¢quired, or market value as determined by the trustees where donated. Depreciation is calculated to write off the cost or valuation of fixed assets, less their residual value, over their expeGted useful lives on the following bases- Buildings Fixtures and Fittings CompLJler equipment not depwi81ed 5 and 10 year straight line 3 year straight line The buildings are not being depreciated as the amount of depreciation is not considered to have a material effect on the financial slalements. Debtorslcreditors Both Debtors and Creditors are included in the financial ststements al transactional value. Leased Assets Rentals payable under operating leases are charged against profits on a straighl-line basis over the periods of the leases. Assets acquired under hire pur¢hase contracts and finance leases are capi181ised as tangible fixed assets and depreciated in accordance wlh the accounting policy on depreciation., the related obligations, nel of finan costs allocated lo future periods. are included in creditors. Finance costs are charged against profits on a slraight-line basis over the periods of the contracts. Pension Co$ts The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pensk)n scheme are charged to the Slalemenl of Financial Activities in the period to which they relate. Fund Accounting Funds held by the charty are either.. - Unrestricted general funds- these are funds whh can be used in COrdanCe wlh the charitable objects at the discretion of the trustees. Restricted fLJnds- these are funds that can only be used for particular restred purposes wlhin the objects of the charity. Restrictions arise when spe(afied by the donor orwhen funds are raised for p8rticular restricted purposes.

DEAFNESS RESOURCE CENTRE LIMITED ILIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Unre$trS¢ted Restricted Funds Funds 2022 2021 Total Total Income from Donations and Legacies Donations Legacies 4,027 4,027 6,021 The income in 2021 was £7,D21, which was all unreslrrcted. Unrestricted Restricted Funds Funds 2022 2021 Total Total Charltable Activities Grants received Furlough income Small business rates relief Interpreting fees Training fees Access to work funding Equipment installation Equipment registration fees Individual support Third party equipment assessments Contributions lo events and a¢tivilies 127,693 168 140,715 268,408 268.726 168 3,830 1Q.000 106.021 69,913 18.528 1,061 1,410 4,275 32,414 27,986 2,455 1,015 7.41S 2,196 4,606 106,021 18,528 1,410 32.414 2,455 7,419 4,606 The income from charitable activf(ies in 2021 was £389,002, of which £228,791 was unrestricted and £160,211 was reslricled. Unrestricted Restricted Funds Funds 2022 2021 Total Total Other Activities Hire of Hall, Lounge and Training Suite Bank switch incentive Other sundry income 11.021 4,000 11.021 4.000 5.141 The income in 2021 was all unrestricted. 12

DEAFNESS RESOURCE CENTRE UMITED (LIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 Unrestricted Restricted Funds Funds 2022 2021 Total Total Investments Bank interest The income in 2021 was all unreslricled. Unrestricted Restricted Funds Funds 2022 2021 Totsl Total Ralslng Funds Wages and salaries Pension costs Social security costs Repairs and maintenance Equipment hire Ground rent and water rates Heat and light Insurance Printing, slalionery and adverbsing Telephone Other fundraising costs Depreciation 28,273 1,075 1,718 1,593 585 360 28.273 23,967 1,075 981 1,718 1,388 1.593 3.254 585 528 360 298 642 672 472 468 355 337 280 974 472 355 337 280 974 402 879 The expenses in 2021 were all unrestricted. 13

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinu8dl FOR THE YEAR ENDED 31 MARCH 2022 Unrestricted Funds Restrictèd Funds 2022 Total 2021 Total Charitablè Activities Wages and salaries Pension costs Social securty costs Interpreting costs Equipment and aids Training delivery Car mileage and subsistence Repairs and maintenance EquipTnent hire Building works Ground rent and water rates Heat and light Insurance Youth project and activities Printing, stationery and advertising Telephone Sundry expenses Licences, subscriptions and donations Depreciation Bank charges Bank loan interest Staff Training Professional fees Governance costs INole 91 100.093 3,589 3.568 82.120 17,757 4,209 2,652 13.256 5,268 95,318 2,862 6,976 354 195,411 6,451 10,544 82,474 17,757 4,209 6,329 14,337 5,268 159,137 5,734 7.906 58.213 12,266 3,465 2,081 17,642 4.752 12.150 2,685 6,047 4.209 2,101 7,618 3.621 1.491 6.945 7.909 458 291 1,082 1,920 3,677 1,Q81 3.241 6.780 4,248 1.076 2.470 2,861 2,646 2,983 831 101 186 551 420 3,241 5,780 4,248 11,684 3,197 3,036 3,620 2,983 8,768 101 186 1,599 420 1Q,608 727 175 974 7,937 The expenses for charitable activities in 2021 were £341,398 of which £211.841 was unrestricted and £129.557 was restricted. Govemance Costs Unrestricted Funds Restricted Funds 2022 Total 2021 Total Wages and salaries Pension costs Social securty costs Accountancy- Independent Exam Accountancy- Other services Sundry expenses 6,110 3C6 456 1,825 3,371 364 6,110 306 456 1.825 3.371 364 6,110 3C 426 1,750 3.083 12 The expenses in 2021 were all unrestricted. 14

DEAFNESS RESOURCE CENTRE UMITED ILIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinued) FOR THE YEAR ENDED 31 MARCH 2022 10 Stsff Costs 2022 2021 Wages and salarie5 Socjal security costs Pension costs 229.794 12,718 189,718 9,720 The average number of employees of the charitable company analysed by function was'.- Raising Funds Charitable Activities Governance Costs 10 No employee earned £60,000 per annum or more. No Trustees received remuneration for services provided to the charity. There were no other transactions in respect of trustees, no trustees received remuneration, benefit or reimbursement of travelling or other expenses. The total remuneration paid in respect of the charity's key management personnel was £35,050 {2021 - £35,050). 15

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUAFiANTEEI NOTES TO THE ACCOUNTS {continuedl FOR THE YEAR ENDED 31 MARCH 2022 11 Tangible Fixed Assets Freehold Land & Buildings Flxtures & Fittings Computer Equipment Total Cost At 1 April 2021 181493 157270 380 685 Al 31 March 2022 181493 157270 380 685 De ciation Al 1 April 2021 Charge for the year 154,289 19,461 8643 173.750 At 31 March 2022 183492 Net Book Values At 31 March 2022 At 31 March 2021 The assets of the charity are used for the furtheran¢e of the charity's objectives and also for the eneralion of income. 2022 2021 12 Debtors Trade debtors Prepayments 25,422 14,683 16

DEAFNESS RESOURCE CENTRE UMITED ILIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinued FOR THE YEAR ENDED 31 MARCH 2022 13 Creditors- Amounts Falling Due Within One Year 2022 2021 Trade creditors Accruals and deferred income Taxation and social security Bank loan Other creditors 10,185 9,024 3,917 2,052 572 5,148 9.122 4.183 1.827 801 14 Crgdltors: Amounts Falling Due After More Than On8 Yaar 2022 2021 Bank loan 15 Analysls Of Net Assets By Fund Unrestricted Restrlcted Funds Funds 2022 Total 2021 Total Fixed assets 183,252 Current assets 184,950 Liabilities.. Amounts fairing due wthin one year 125,7501 Liabilities.. Amounts fallino due after one year 13,941 197,193 26,377 211.327 125.7501 206,935 176.723 {21,0811 16 Operating Lease Commitments At 31 March 2022 the Charitab company had annual commitments undernon-cancellable operating lease as sel out below'.- 2022 2021 Operating Leases which expire.. Less than one year Between one and five years 3.247 2.165 17

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUAFUNTEEI NOTES TO THE ACCOUNTS Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 17 Restrlcted Funds Movement In Resources Balance asat 1 April 2021 Outgoing and transfe Balance asat 31 March 2022 Incomlng Steve Morgan Foundation111 Steve Morgan Foundation121 Defibrillator st. Helens MBC111 st. Helens MBC121 Hallon MBC111 National Lottery Community Foundation Hallon MBC121 Awards for All- Laptops Windle United fund Hallon Lea Town Centre Fund SMF- Community Challenge Children in Need141 Happy Days Charity 1,OOQ 14.774 1,000 14,774 209 588 2,970 7,127 62,935 438 1,711 1,022 539 330 152 1,890 972 14,264 787 290 1.468 1.950 740 4.860 8,099 65,124 12,075 1.225 2,001 2,490 1,950 968 12,103 5,760 4,330 35,842 675 7,773 9.707 735 39.789 1.410 The Steve Morgan Foundation11) monies were used towards the refurt)ishment of the kitchen al the Deafness Resource Cenlre. Funds received from Steve Morgan Foundatk)n {21 are towards the employment costs of the Advocacy Officer post. Donations were received towards the purchase of a defibrillator machine. The Sl. Helens MBC {11 monies were given to provide Easter activities for children. The St. Helens M8C121 monies were provided to support youth aclivf(ies in the borough. The Hallon MBC {11 monies were provlded to support youth activities in the borough. National Lottery funds were used to support lo Deaf children, young people and families across Merseyside. Community Foundation funds were used to fund technology due to Covid. 18

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEEI NOTES TO THE ACCOUNTS Icontinuedl FOR THE YEAR ENDED 31 MARCH 2022 17 Restricted Funds {continuedl The Hallon MBC121 rnonies were lo support the restart of services after the Covid pandemic. Awards for All funds are to be used to support technology requirements due lo Covid. The Windle United Fund rnonies are lo support focussed activities lo improve health and wellbeing. The Hallon Lea Town Centre Fund monies were provided to support the delivery of infomiation regarding the services available in Hajton. The Steve Morgan Foundation- Community Challenge funds are to be used lo fund ITequipmenl and Database and lo fund advocacy salary. Children in Need141 funds lo be used to support work with vulnerable children and young people living in St Helens & Halton during the Covid pandemic. The Happy Days Charity monies were towards the funding of 8 residential trip for deaf youths. 18 Related Party Disclosures There were no related party transactions. 19

DEAFNESS RESOURCE CENTRE UMITED (LIMITED BY GUARANTEEI DIRECTORS, REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2022 Company No.. 06807282 Charity No: 1128148

2022-03-31-accounts

13TH ANNUAL REPORT

Welcome from the Chair

MISSION – VISION - VALUES

Governance

It was with great sadness that we report the passing of our Honorary President Rev. Canon Frank Naylor

Trustee Selection and Development Policy

Understanding and reporting on Public Benefit

Chief Officers Report

Helen Fitzgerald

Treasurers Report

Janet Yates

Treasurer

Financial Review

Reserves Policy

Accountability

Annual Accounts

Acknowledgement of Funders

Donations

Progress Towards Our Aims & Demonstration of Public Benefit

Actively promote & advocate best practice around the social inclusion of D/deaf people.

Advocacy

Advocacy Interventions by Theme

Deaf Awareness & BSL Training

Enable greater representation and participation of D/deaf People

Tinnitus Support Groups – St Helens, Halton &

Provide infrastructure support services for D/deaf people and their

families/carers

Environmental Aids

Client feedback

Case Study

Communication Service

Children, Young People & Families

Maintain a focus on organisational development and sustainability

Future Priorities

Staff Team

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022

DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31 MARCH 2022

TRUSTEE: Mrs I Sankson

TRUSTEE: Mr P Harvey

Declaration