
## 13TH ANNUAL REPORT 

April 2021 – March 2022 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



|||**Contents**|
|---|---|---|
|PAGE|3|Welcome from the Chair|
|PAGE|4|Mission Vision & Values|
|PAGE|5|Governance|
|PAGE|6|Chief Officer’s Report|
|PAGE|7|Treasurer’s Report|
|PAGE|8|Financial Review|
|PAGE|9|Acknowledgment of Funders|
|PAGE|10-21|Progress Towards Our Aims|
|PAGE|22|Staff Team|
|PAGE|23|Summary Accounts|
|PAGE|25|Declaration|



2 



## _Welcome from the Chair_ 


It gives me great pleasure to present the 13[th] Annual Report for the Deafness Resource Centre. I am sure you will find the report informative and interesting and a great reflection of the scale and scope of the work of the charity. 

The pandemic had, of course, a huge effect on us all, but it has brought extra challenges for the D/deaf community. Through national lockdowns, home-schooling and constantly changing restrictions, we’ve had to transform the way we provide our services so that D/deaf people were not left behind. 

As a result of the pandemic some of the changes made have now been embedded into the Charity on a permanent basis – such as more joined up working with other Deaf Charities in the area and providing youth services over zoom to ensure young people were not isolated at home.  Moving to online services meant we have been able to expand our geographic patch and reach more young people than ever before and this has been crucial for mental health and wellbeing. The _ICan_ Project is going from strength to strength and this is something we’re very proud of. 

None of what we have achieved could have been done without our excellent Chief Officer, our team of great staff and volunteers and the support of our funders and our community. The Trustee’s focus for the coming year needs to be on ensuring our funding levels are stable, and strengthening our management committee with more D/deaf representation and individuals who can offer the breadth of skills and experience needed to take the charity forward. 

I look forward to another successful year. 

Imelda Sankson 

3 



## MISSION – VISION - VALUES 


To **Challenge** Inequalities – **Advocate** Best Practice – **Enable** Greater Participation 


To create a community in which D/deaf adults, young people and children can communicate effectively, and live independent and fulfilling lives 


Respect – for each other, clients and partners 

Fairness – in attitude, approach and delivery 

Accountability – to all stakeholders 

Quality – Underpinning all we do 

Diversity Statement 

_The Deafness Resource Centre embraces diversity. We recognise that everyone is individual and has a right to be treated fairly. We will uphold this ethos and actively pursue equity in our service delivery, employment and recruitment processes and through our work with external partners_ 

4 



## _Governance_ 

Trustees and Board members in post during this year…… 

|**Name**|**Office**|**Representing**|**Retired/joined**|
|---|---|---|---|
|**Imelda**<br>**Sankson**|Trustee/Chair|Independent||
|**Peter Harvey**|Trustee|Independent||
|**Bernie**<br>**Lightfoot**|Secretary|Independent|Retired 15/3/22|
|**Rev. Hannah**<br>**Lewis**|Co-opted|Church<br>Representative|Retired 21/9/21|
|**John**<br>**Roberts**|Trustee|Tinnitus Group||
|**Janet Yates**|Treasurer|Independent||
|**Katy**<br>**Sheridan**|Trustee|Independent||
|**Patricia**<br>**Callaghan**|Trustee|Deaf Community||
|**Graham**<br>**Evans**|Trustee|Independent|Joined 18/1/22|
|**Cllr. Lynn**<br>**Clark**|Co-opted|Independent|Joined 16/11/21|
|**Paul Steele**|Trustee|Independent|Joined 18/01/22|



## It was with great sadness that we report the passing of our Honorary President **Rev. Canon Frank Naylor** 

## **Trustee Selection and Development Policy** 

The charity recruits’ trustees and co-opted members onto the board who can provide leadership, vision and direction to sustain and develop the charity, and support the achievement of its objectives based on their skills, experience and knowledge.  We actively seek to achieve an equal representation of D/deaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using a form designed for the purpose which must be signed by an existing management committee member. The nomination is considered; then agreement reached at the next available committee meeting. If selected, the nominated person receives an induction pack containing the charity’s Memorandum and Articles of Association, a role description and additional duties of officers and the latest annual report and accounts and business plan. Potential trustees are invited to observe at a management meeting prior to agreeing to become a trustee. We actively follow Charity Commission and NCVO (National Council for Voluntary Organisations) guidelines on effective trusteeship and planning/training sessions are held for all management committee members and staff. 

## **Understanding and reporting on Public Benefit** 

The Trustees of the Deafness Resource Centre Limited are fully aware of; and understand the requirement to report on the charity’s activities in relation to Public Benefit, as set out in the Charity Commission’s guidance. The trustees have paid due regard to the guidance when managing the activities of the charity and in reporting on its activities in this annual report. 

5 



## _Chief Officers Report_ 

This reporting year was very much about recovery and a re-evaluation of service delivery once restrictions, arising from the pandemic, started to lift. We slowly introduced face to face delivery including going into homes and holding group sessions ‘in house’ which, in the main, were well received by clients. When appropriate we continued to offer remote support to ensure clients’ needs continued to be met. 

A key objective for this year was to recoup the level of income generated through service delivery to precovid levels, mainly from the Communication Service, room hire and training delivery. This has proven to be a slow process however, the Communication Service is on track to reach that goal in the next financial year and the income from training has started to increase. The biggest challenge is room hire and, though we have made some progress, we are nowhere near pre-covid levels. Maximising the use of the building and its facilities remains a priority for the foreseeable future if we are to maintain a solid financial footing. 

I am pleased to report that we have established strong working partnerships with our neighbours Merseyside Society for Deaf People (MSDP) and Deaf Active, resulting in joint delivery of initiatives for young Deaf people and families. Further collaborations are planned in the future and we are keen to explore joint funding applications to strengthen our collective offer to the D/deaf community in Merseyside. 

The Deafness Resource Centre remains an active partner on local strategic boards including the People’s Board, Inequalities Commission and Safeguarding Adults Board. We represent the wider voluntary and community sector and its role in meeting the social and health care needs of local people, whilst contributing to social and economic growth in the Borough. 

Looking ahead the charity’s priorities are to achieve longer term sustainable funding; reducing the reliance on grants and increasing service contracts particularly around children services. From an organisational view point we are actively working to strengthen the Management Committee by recruiting new trustees with particular skill sets that will put the charity on a stronger footing to seize opportunities and met any challenges in the long term. 

In closing, I wish to express my sincere thanks to my staff team. Their resilience, commitment and hard nose determination in making a difference in the lives of D/deaf people, young people and children is amazing. Thanks also to the Trustees and committee members who have supported me and the team throughout this turbulent time. 

## Helen Fitzgerald 


**Chief Officer** 

6 



## _Treasurers Report_ 

I am pleased to report a positive year-end balance of £22,350 and an overall increase in total income for the year. Grant income has remained on a par with last year with additional income coming in from the sale of services such as training and Interpreting, which has recovered to pre-covid levels. 

Expansion of other initiatives such as Direct Payments and partnership working with Merseyside Society for Deaf People has also brought in additional income. 

Behind these positive year-end figures lies uncertainty and challenges and, for the first time ever, the trustees had to consider redundancy and other cost saving initiatives when looking to set a budget for the forthcoming year. Numerous grant applications had been made in the later end of the year to enable services to continue beyond March 22, the trustees agreed to defer setting a budget until May when the outcome of the applications would be known. Thankfully the grants were awarded and that has enabled the charity to sustain all services for a further 12 months. Sadly we are likely to be in a similar position again next year as funding streams become more and more difficult to access. 

Over the next 12 months the trustee’s and staff team will work together to put in place our plans for the future sustainability of the charity, maximising opportunities and resources to ensure we continue to meet our key financial objectives in the longer term. 

I would like to thank and acknowledge our supporters who have made financial contributions to the charity. Thanks also to our partners and grant makers whose continued support makes it possible to deliver much needed services for the D/deaf community. 

## Janet Yates 


## **Treasurer** 

7 



## _Financial Review_ 

## Reserves Policy 

The Trustees have reviewed the Charity’s need for reserves in line with guidance issued by the Charity Commission. The Trustees agree to the aim of holding at least three months running costs in free reserves in the understanding that the charity’s funding is not certain and to ensure that the charity can run effectively and continue to meet the needs of its beneficiaries. 

## Accountability 

The charity must comply with legislation and regulation in many areas of its work, including: 

Data Protection, Staffing Issues; selection, conditions, remuneration, discipline, grievance, Income Tax, National Insurance, Health and Safety; Equality issues; race, gender and disability 

## Annual Accounts 

In accordance with Section 47 of the Charities Act 1993, copies of the Trustee’s Report and a full set of audited Annual Accounts are available from the Deafness Resource Centre’s registered office. 

A copy of the full memorandum and articles of association are also available from the registered office. 

Auditors and Payroll Services Honorary Solicitors Bank Livesey Spottiswood Barrow & Cook Co-operative Bank George Street Victoria Square St Helens St Helens Merseyside Merseyside 

8 



## _Acknowledgement of Funders_ 

We deliver services for the following partners under Service Level Agreements: 




The DRC received grants from the following organisations during this reporting year: 






## **Donations** 

We have received many donations during the past 12 months, and we are extremely grateful to individuals for choosing to donate to the Deafness Resource Centre. Every pound donated is put back into providing services and supporting people who are deaf or have a hearing loss. Thanks also to bereaved families who have made donations on behalf of their loved ones. 

9 



## Progress Towards Our Aims & Demonstration of Public Benefit 

Strategic Aim number 1. 

## **Actively promote & advocate best practice around the social inclusion of D/deaf people.** 

## **Advocacy** 

- The advocacy service supported 146 client interventions covering a diverse range of issues. 

**The service works to improve access for D/deaf people by working in partnership. Some examples:** 

- PALS leaflet for Whiston Hospital – translated into BSL – leaflets now have a QR code taking 

## **Advocacy Interventions by Theme** 


**----- Start of picture text -----**<br>
Social Care 2<br>Other 20<br>Legal 4<br>Housing 30<br>Health 34<br>Finance 14<br>Family 9<br>Employment 2<br>Benefits 31<br>**----- End of picture text -----**<br>


   - D/deaf people to a You Tube signed translation 

- Working with NW Ambulance Service to produce communication guides which will be carried on ambulances. 

- A number of challenges made to GP surgeries and hospitals for not providing BSL Interpreters for Deaf patients. Resulted in changes to processes and investigations at senior level to prevent reoccurrences. 

- Advocate ‘interviewed’ by equality team at Clatterbridge Hospital on how to support D/deaf patients and some of the issues that may arise. The video will be used for staff training purposes. 

10 



## **Deaf Awareness & BSL Training** 

- 7 customised Deaf Awareness sessions were delivered with 78 participants, including: 

- NHS St Helens CCG 

- Leonard Cheshire 

- St Helens Council Social Work 

- 18 Signing taster sessions with 110 participants, including: 

- Newton Community Centre Volunteers 

- Orrell Trust Bootle 

- Foundry Wharf Residents (Torus) 


- A 6 week Introduction to BSL course was delivered to staff and volunteers at Orrell Trust Bootle following on from their taster session. 

- **10** students from Rainhill High School completed a 6 week Deaf Awareness & enrichment course 


- **10** students completed a BSL level 1 course with a 100% pass rate 

11 



Strategic Aim Number 2. 

# **Enable greater representation and participation of D/deaf People** 

- The **ICan** team delivered 26 face to face engagement activities for families and young people. A total of 175 participants. Sessions were supported through St Helens Holiday Activities with Food government initiative. 


**----- Start of picture text -----**<br>
Drama<br>**----- End of picture text -----**<br>



**----- Start of picture text -----**<br>
Survival<br>**----- End of picture text -----**<br>





**----- Start of picture text -----**<br>
Creative<br>**----- End of picture text -----**<br>


_St Helens HAF Activities_ 

12 



- A further 26 inclusive sports sessions for young people delivered in Halton funded by **Halton Borough Council Youth Engagement Fund** 



   - Monthly Youth Club sessions continued on Zoom with 

   - Face to Face sessions starting in March 22. 23 young 

   - people participated in the Zoom activities. 

- 3 young people were supported on a 1:1 basis to develop their life skills and increase their independence, through **Direct Payments** . The package of support includes independent travel, cooking, money management and social activities. 

_“I love going to the gym regular, my confidence has increased, I feel stronger than I ever have before, these sessions help me learn new skills and seek new opportunities, I also am able to confidently meet new people”._ 

Young Person feedback 


_St Helens CCG consultation event_ 

- Face to Face consultation events and activities are being re-introduced facilitating two-way dialogue between service providers and the D/deaf community. 

13 



## **Tinnitus Support Groups** – St Helens, Halton & 


**----- Start of picture text -----**<br>
Knowsley<br>**----- End of picture text -----**<br>


- Self-help Tinnitus Support Groups continue to run each month across three Boroughs. 

- 120 clients participated in the groups which were available remotely throughout the pandemic, now returned to face to face group meetings. 


 48 people attended Hard of Hearing support groups run from community venues in Widnes and Runcorn. 

Our partnership with Bradbury Fields and Knowsley Borough Council remains strong. We work closely with staff from the Independent Living Centre to develop services for D/deaf people living in the Borough and have continued to facilitate drop-in sessions for Deaf people. 

- **Knowsley** – 19 people provided with information and support through ‘Drop-in Sessions’ held at Merseyside Society for Deaf People and Prescot town hall. 

- Outreach activities were limited due to Covid restrictions however as soon as we were allowed events took place in local community facilities to promote services. 

- We had 5 active volunteers undertaking support roles across our services including events, children and family activities and youth group. 

- The St Helens Deaf Social Group has struggled to recover from the pandemic with older clients being wary of attending groups. There have been one off activities, such as Bingo, organised which attracted a wider age group. 


14 



Strategic Aim Number 3. 

## **Provide infrastructure support services for D/deaf people and their** 

# **families/carers** 

## **Environmental Aids** 

- During this year we have undertaken 533 assessments for equipment across **St Helens** and **Halton** , and a further 147 repairs 



- The DRC supplied and fitted equipment for 181 clients in **Knowsley** 

## **Client feedback** 

- 100% of clients found the demonstration, range of equipment and the knowledge of the staff member to be Excellent 

- 100% of clients reported that their needs had been fully met. 

   - _“Very quick response (1 day) problem solved immediately.”_ 


**----- Start of picture text -----**<br>
“ Life<br>changing”<br>**----- End of picture text -----**<br>


## **Case Study** 

_Mr L from Widnes has a severe hearing loss and hearing aids won’t help him. He can hear voices but he can’t understand what is being said due to the frequencies of his hearing he has lost._ 

_He was feeling very isolated and frustrated and his wife was getting upset as even they couldn’t have a proper conversation. He said if he could read something like he does the subtitles on the TV that would be brilliant._ 

_Jim, the IT worker from Vision support, and I did a joint visit as he could show him how to use the iPad that they already used to skype their son._ 

_We showed him how to use the Ava app that converts speech to text. We had a fairly long conversation between the four of us and Mr L could follow what was being said. He and his wife were both delighted._ 

_They said   “Thank you so much this is splendid and going to make such a difference”_ 

. 


15 



## **Communication Service** 


**----- Start of picture text -----**<br>
 Despite the pandemic,<br>Interpreter Bookings by Thematic Area<br>we have seen a gradual<br>increase in the requests<br>for Interpreters,  other 5<br>particularly in Primary  Mental Health 2<br>Community Health 2<br>and Secondary care<br>Employment 2<br>settings. We have dealt  Health & Social care 4<br>with 1048 bookings  Social & Rec 5<br>Secondary Health 751<br>compared to 767 in the  Primary Care 202<br>last reporting year.  Legal 3<br>Families/children 3<br>Education & Training 36<br>DRC 11<br> This includes 39<br>Access to Work 22<br>remote bookings within<br>health settings<br>**----- End of picture text -----**<br>



**----- Start of picture text -----**<br>
Impact of Covid-19 on Interpreter Bookings<br>160<br>140<br>120<br>100<br>80<br>60<br>40<br>20<br>0<br>Figs 21/22 Figs 20/21 Figs 19/20<br>**----- End of picture text -----**<br>


- The pandemic had a significant impact on Interpreter Bookings, significantly reducing our income. The chart above shows the recovery in the last year. 

16 



## **Children, Young People & Families** 

Now into its third year, the ICAN project has made significant progress in providing a range of services for individuals and families across the wider Merseyside region. 


- 58 families – 135 individuals have completed _FAMILY SIGN_ training sessions 

- 4 nurseries accessed _Family Sign_ sessions to support D/deaf children in their care 


**----- Start of picture text -----**<br>
Number of Families accessing<br>FAMILY SIGN<br>Liverpool 20<br>Halton 9<br>Wirral 17<br>St Helens 6<br>Sefton 6<br>**----- End of picture text -----**<br>




- Family Sign packs have been translated into Arabic, Ukrainian, Bulgarian and Slovakian to support families from diverse backgrounds. 

17 




**----- Start of picture text -----**<br>
 29 Families have<br>Family Support by Area<br>received support to deal<br>with issues relating to  9<br>8<br>their individual<br>circumstances for<br>example, accessing<br>5 5<br>appropriate Benefits<br>1 1<br> A further 14 families<br>were supported to<br>make informed<br>Halton Knowsley Liverpool Sefton St Helens Wirral<br>decisions regarding<br>**----- End of picture text -----**<br>


educational issues including Education, Health & Care Planning and emotional and behavioural support for children and young people 

- A member of staff qualified as an Advocate for children and young people, providing 1:1 in depth support to 13 individuals covering 49 interventions. 

“The Deafness Resource Centre staff use video call to communicate with me, there’s no barriers they are a valuable resource for the deaf community. Staff always go the extra mile to help me”. 

“My confidence and independence have improved, I feel I am never rushed when I need help and am given the time to work through issues, they have also supported me to do things for myself using online services and apps”. 

_(Client feedback)_ 

We use **STAR** charts to demonstrate the ‘distance travelled’ from the start of on intervention to the conclusion. The chart below shows the difference for one young person. 

The Blue line is the initial assessment – the Green is the final assessment. 


**----- Start of picture text -----**<br>
Making a difference<br>1. Confidence<br>5<br>7. Forming new 4<br>relationships/… 3 2. Independance<br>2<br>1<br>0<br>6. Social<br>3. Loneliness<br>interaction<br>5. Level of<br>4. Happiness<br>communication<br>**----- End of picture text -----**<br>


18 



Strategic Aim Number 4. 

## **Maintain a focus on organisational development and sustainability** 

- Completed a Staff Survey to gather views on organisational issues such as Communication, Morale, Training & Development and Welfare. This was undertaken in May 21 when the organisation and staff were adjusting to Covid restrictions. It will be repeated in 2023. 


**----- Start of picture text -----**<br>
Staff Survey May 21<br>Morale<br>Colleagues are respectful of each other 5 3 2<br>I feel part of the team 2 3 5<br>I feel valued 1 5 4<br>My job is challenging and rewarding 3 7<br>I enjoy my job 1 2 7<br>The DRC is a good place to work 1 3 6<br>Neither agree nor disagree Agree Strongly Agree<br>Learning & Development<br>My colleagues support me when needed 2 8<br>I am encouraged to learn and develop myself 2 8<br>My line manager provides support and guidance 1 3 6<br>I feel able to request training and development when I need it 1 9<br>My personal development needs are being met 1 2 7<br>Neither agree or disagree" Agree Strongly Agree<br>**----- End of picture text -----**<br>


_Staff were asked to describe the DRC_ 

19 



- To meet the organisations mandatory training requirements we introduced a package of on line training packages for staff, volunteers and management committee members. This included Safeguarding, health & Safety and Equality. This will be repeated annually. 

- Reviewed and implemented new pricing structures for Communication Service, Training and Room Hire to increase generated income. 


- Held two public events to fundraise for the charity. A Christmas Market was held in November which was a great success, followed by a similar event at Easter. Income was raised from Stall Holder fees, raffle and café. 

- New website developed funded through Steve Morgan Foundation 

- Promotional Animation Video produced on the charities history https://youtu.be/OsRydd9WGxM 


- Staff took part in a ‘team building’ day redecorating the staff offices. 

- It was hard work but fun and saved the charity lots of money! 


 The AGM in October was 

also a Welcome Back Celebration event with refreshments, entertainment and prize Bingo! It was well attended by partners and the D/deaf community. 


**It was also an opportunity to unveil a locally commissioned portrait in memory of our late Chair, Ernie Clark.** 

20 



## Future Priorities 

- To consider options for maximising the use of the building including its use as a community facility and a means of generating income. 

- Build on the skills, knowledge and experience of the existing management committee to establish sound and strong governance for the future 


- Identify funding options to sustain and increase staff resources working in the Children, Young People and Families team 

- Present service proposals to local statutory organisations to mainstream the work undertaken with D/deaf children and young people from early years to transition into adulthood. 

- Review and implement environmental initiatives across the organisation to become more environmentally friendly and to reduce energy costs 

21 



## Staff Team 


**----- Start of picture text -----**<br>
Chief Officer<br>Helen Fitzgerald<br>Finance &<br>Service manager<br>Advocacy manager<br>Tanya McGibbon<br>Ruth Turner<br>Community Team  Family Liaison  Communication<br>Leader Worker Service Coordinator<br>Naomi Webb Joa Lee Evonne Evans<br>Family Liaison<br>Equipment Officer  Worker<br>Angela Edwards<br>Rachael Cullen<br>Equipment Officer  Admin Support<br>Wendy Edwards Tash Lofthouse<br>Admin Support<br>Lyn Lowe<br>Outreach Worker<br>Sarah Davidson<br>**----- End of picture text -----**<br>


22 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022** 

|**Unrestricted   Restricted**<br>**Funds**<br>**Funds**<br>**Note**<br>**£**<br>**£**<br>**Income**<br>Donations and Legacies<br>3<br>4,027<br>-<br>Charitable Activities<br>4<br>302,083<br>140,715<br>Other Activities<br>5<br>16,257<br>-<br>Investments<br>6<br>7<br> -<br>**Total Income**<br> 322,374<br>140,715<br>**Expenditure**<br>Raising Funds<br>7<br>36,664<br>-<br>Charitable Activities<br>8272,338<br>131,737<br>**Total Expenditure**<br> 309,002<br>131,737<br>**Net income for the year**<br>13,372<br>8,978<br>Transfers between funds<br>2,852<br>(2,852)<br>**Net Movement in funds**<br>16,224<br>6,126<br>**Reconciliation of Funds**<br>Fund balances brought forward at 1 April 2021<br>326,228<br>34,192<br>Fund balances carried forward at 31 March 2022<br>342,452<br>40,318|**2022**<br>**Total**<br> <br>**£**<br>4,027<br>442,798<br>16,257<br>7<br>463,089<br>36,664<br>404,075<br>440,739<br>22,350<br> - <br>22,350<br>360,420<br>382,770|**2021**<br>**Total**<br> <br>**£**<br>7,021<br>389,002<br>5,144<br>130<br>401,297<br>32,837<br>341,398<br>374,235<br>27,062<br> -<br>27,062<br>333,358<br>360,420|
|---|---|---|



The notes on pages 10 to 19 form part of these accounts. 

23 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31 MARCH 2022** 

|**Notes**<br>**Fixed Assets**<br>Tangible fixed assets<br>11<br>**Current Assets**<br>Debtors<br>12<br>Cash at bank and in hand<br>**Creditors: Amounts Falling**<br>**Due Within One Year**<br>13<br>**Net Current Assets**<br>**Creditors: Amounts Falling**<br>**Due After More Than One Year**<br>14<br>**Net Assets**<br>15<br>**Funds**<br>Unrestricted funds<br>Unrestricted funds held in fixed assets<br>Restricted funds<br>17|**2022**<br>**£**<br>**£**<br>197,193<br>28,118<br>183,209<br>211,327<br>(25,750)<br>185,577<br> -<br> <br>382,770<br>159,200<br>183,252<br>40,318<br>382,770|**2021**<br>**£**<br>**£**<br>206,935<br>17,770<br>158,953<br>176,723<br>(21,081)<br>155,642<br>(2,157)<br> <br>360,420<br>141,387<br>184,841<br>34,192<br>360,420|
|---|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2022.  The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2022 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibility for: 

- (a) ensuring that the charitable company keeps accounting records which comply with sections 386 and 387 of the Companies Act 2006, and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies. 

The financial statements were approved by the Board of Trustees on                            and were signed on its behalf by:- 

## **TRUSTEE:  Mrs I Sankson** 

## **TRUSTEE:  Mr P Harvey** 

The notes on pages 10 to 19 form part of these accounts. 

_**FULL SET OF ACCOUNTS AVAILABLE  - email: enquiries@deafnessresourcecentre.org**_ 

24 



## Declaration 

This Annual Report was adopted by the Management Committee of the Deafness Resource Centre Limited at their meeting held on 20[st] September 2022 and is a true reflection of the work of this organisation over the past year (1[st] April 2021– 31[st] March 2022). 

Signed: Imelda Sankson, Chairperson 


Signed: Peter Harvey, Trustee 


25 



DEAFNESS RESOURCE CENTRE UMITED
(LIMITED BY GUARANTEEI
DIRECTORS, REPORT AND ACCOUNTS
FOR THE YEAR ENDED
31 MARCH 2022
Company No.. 06807282
Charity No: 1128148

DEAFNESS RESOURCE CENTRE LIMITED
IUMITED BY GUARANTEEI
CONTENTS
PAGE
Annual Report of the Board of Trustees
Independent Examiners. Report
Statement Of Financial Activities
Balance Sheet
Notes to the Accounts
10-19

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2022
The Iruslees are pleased lo present their report together with the financial stslements of the charity for the
year ended 31 March 2022.
Reference and Administrative Details
Charlty number:
1128148
Company number: 06807282
Chief Executive:
Ms H Fitzgerald
Registered Office
3240 Denlons Green Lane
Sl Helens
MeTseyside
WA10 2QB
Independent Examiner
Mr David Hudd
Livesey Spolliswood
Chartered Accountants
17 George Slr88t
Sl Helens
Merseyside
WA101DB
Solicitors
Barrow & Cook Solicitors Limited
Victoria Square
Sl Helens
Merseyside
WA101Ha
Directors & Trustees
The directors of the charitable company Ilhe charilyl who are also ils Iruslees for the purpose of charity
law and throughout this report are collectively referred to as the Iruslees.
The trustees serving during the year and sin¢e the year end We￿ as follows=
Mrs I Sankson- Chair
Mrs J Yales - Treasurer
Mrs B LighffcK)l- Secretary (retired 15 March 20221
Mr P Harvey
MrJ Roberts
Mr K Early (resigned 18 May 20211
Mrs P Callaghan
Mrs K Sheridan
Mr G Evans lappoinled 18 January 20221
Mr P Steele (appointed 15 March 20221
Co-opted
Rev H Lewis {relired 21 September 20211
Cllr L Clark Q'oined 16 November 20211
In accordance with the conslitutDn, at the Annual General Meeting all of the trustees retire and, being
eligible. offer themselves for re-election.

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontlnuedl
FOR THE YEAR ENDED 31 MARCH 2022
Structure. Governance and Management
Governing document
The company is governed by its Memorandum and Articles of Asso¢ialion.
The company is limited by guarantee and has no share capf(al. Under the temis of the Memorandum every
member of the company Ljndertakes to Contribute to the assets of the company, in the event of it being
wound up while they are a member, or within one year after they ￿ase lo be a member. for payment of
debts and liabilities of the company contracted before they ¢ease to be a member, and of the costs, charges
and expenses of winding up, and for the adjustment of the rights of the conlribulors amongst themselves
su¢h amount as may be required not exceeding £10.
Appointmènt of trustee5
The trustees who have served during the year are set out on page 1. The trustees are eleded by members
of the company.
Trust9& Induction and training
The charity recruits, trLJStees and co-opted members onlo the board who Can provide leadership, wsion
and direction lo sustain and develop the charity, 2nd support the achievernenl of ils objectives based on
their skills, experien￿ and knowledge. We actively seek lo achieve an equal representation of Dldeaf
and hearing members in line with our memorandum and articles of association. Nominations are made
in writing using 2 form designed for the purpose which musl be signed by an existing management
committee member. The nomination is considered,. then agreement reached al the next available
committee meeting. If 8elecled, the nominated person receives an induction pack containing the charity's
Memorandum and Articles of Association, 8 role description and additional duties of officers and the
lalesl annual report and a¢¢ounts and business plan. Potential trustees are inviled lo observe al a
management meeting p￿or lo agreeing to become a trustee.
We actively follow Charity Commission and NCVO (National Council for Voluntary Organisalionsl
guidelines on effective trusteeship and planningltraining sessions are held for all management committee
members and staff.
Organisation
The board of trustees administer the charity. A Chief ExecLJlive is appointed by the trustee5 to manage the
day-to4ay operations of the charity. To facililale effective operations, the Chief Executive has delegated
authority, within terms of delegation approved by the Iruslees, for operational matters.
Rlsk Management
The ttuslees consider the major strategic, business and operational risks that the charity faces each year
when considering budgets and business plans. Systems have been developed to monitor and control these
risks lo mitigate any impact that they may have in the future.
Objectives and Actlvitles
The objectives for which the Society is established are'.-
For the relief of deaf, deafened, hard of hearing, deaf-blind people Ibeneficiariesl living primarily in the Sl
Helens Borough and other areas of the LJK (area of benefit) in such charitable ways as the Iruslees shall
deem 8ppropriate.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Mlssion
To create an environment in which Dldeaf adults, young people and children can communicate effectively,
and live independent and fulfilling lives.
Core Values
Respect
Fairness
A¢countability
Qualty
for each other, clients and partners
in attitude, approach and delivery
lo all stakeholders
underpinning all we do
Diversity Statement
The Deafness Resource Centre embraces diversity. We recognise that everyone is individual and has a
right to be treated fairly. We will uphold this ethos and actively pursue equity in our service delivery.
employment and recruilmenl processes and through our work with external partners.
Chief Office￿$ R8port
This reporting year was very mLJ¢h about recovery and 2 reovalualion of service delivery once
restrictions, arising from the pandemic, started to lift. We slowly introduced face lo face delivery including
going into homes and holding group sessions in house which, in the main, was well received by clients.
When appropriate we continued lo offer remote support lo ensure clients, needs Continued lo be mel.
A key objective for this year was lo recoup the level of income generated through service delivery to pre-
covid levels, mainly from the Communication Service, Toom hire and Ir8ining delivery. This has proven
to be a slow process. however, the Communication Service is on track lo reach that goal in the next
financial year and the income from training has Start￿ to increase. The biggest challenge is roorn hire
and, though we have made some progress. we are nowhere near pre-covid levels. Maximising the use
of the building and its facilities remains a priority for the foreseeable future if we are to maintain a solid
financial fooling.
l am pleased to report that we have established strong working partnerships wth our neighbours
Merseyside Society for Deaf People IMSDPI and Deaf Active, resulting in jcsint delivery of inilialives for
young Deaf people and f8milies. Further collaborations are planned in the future and we are keen lo
explore joint funding applications to strengthen our collective offer lo the Dldeaf community in
Merseyside.
The Deafness ResouTce Centre remains an active partner on IcKal strategic boards including the
People's Board, Inequalities Commission and Safeguarding Adults Board. We represent the wider
voluntary and community sector and ils role in meeting the social and health care needs of local people.
whilst contributing to social and economic growth in the Borough.
Looking ahead the charity's priorities are to achieve longer term sustainable funding." reducing the
reliance on grants and increasing service contracts particularly around children services. From an
organisalional view point we are actively working to strengthen the Management Committee by recruiting
new trustees with particular skill sets that will put the charty on a stronger fooling lo seyze opportunities
and met any challenges in the long term.
In Closing. I wish lo express my sincere thanks to my staff team. Their resilience, commitment and hard
nose determination in making a difference in the lives of Dldeaf people, young people and children is
amazing. Thanks also lo the Trustees and commiitee members who have supported me and the team
throughout this lurbLJlenl lime.

DEAFNESS RESOURCE CENTRE LIMITED
{LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Undèrstanding and Reporting on Public Benefit
The Trustees of the Deafness Resource Centre Limited are fully aware of,. and understand the
requirement lo report on the charity's activities in relation lo Public Benefit, as sel out in the Charity
Commission's guidance. The trustees have paid due regard to the guidance when managing the 8Ctivilles
of the charity and in reporting on ils activities in this annual report.
Achiavèmènts and Perfomiancè
The charity has a number of Strategic aims against which perfomance is measured, a5 follows..
Actively promote and advocate bestpractice around the social inclusion of D/deafpeople
The Charity has achieved this by the provision of advocacy services. training services and providing
access lo deaf 8wareness.
Enable greater representation andparticipation of D/deaf people
The charity has arranged a number of support groups, organised numerous youth and family activitie5
and engaged in consullalion sewices.
Provlde Infrastructure supportserylces for D/deaf people and thelr famllles and carers
Environment81 aids - During this year we have undertaken 533 assessments for equipment across St
Helens and Hallon and a further 147 repairs. We also supplied and fEtted equipment for 181 clients in
Knowsley.
Communication Se￿￿ - Despfie the pandemic, we have seen a gradu81 increase in the requests for
inlerprelers, particularly in Primary and Secondary care settings. We have dealt with 1,048 bookings
compared lo 787 in the previous reporting year. This includes 39 remote bookings within health settings.
Children, young people and families
Now into its third year, the ICAN project has made significant
progress in providing a range of services for individuals and families across the wider Merseyside region.
58 families, and a total of 135 individuals have completed Family Sign training sessions.
4 nurseries have accessed Family Sign sessions lo support Dldeaf children in their care.
29 families have received one to one support lo deal with more complex issues relating lo their
individual circumstances for example. accessing appropriate benefits.
A further 14 families were supported to make informed decisions regarding educational issues
including Education, Health & Care Planning as well as emotional and behavioural support for
children and young people.
The team has delivered 36 engagement activities for families and young people with a mrx of remote
and face to fa￿ fomats. A total of 175 individuals participated.
3 young people were supported on 8 one-to-one basis to develop their life skills and increase their
independence through direct payments. The package of support includes independent travel,
cooking. money management and social activities.
Maintain a focus on organisational development and sustainability
To meet the organisalions mandatory training requirements we inlrodu¢ed a package of online training
packages for staff, volunteers and management committee members. This included Safeguarding,
health & safety and Equality. This will be repeated annually.
We reviewed and implemented new pricing structures for Communiealion Service. Training and Room
Hire lo reduce the income shortfall.
We held two public events lo fundraise for the charity. A Christmas Market was held in November which
was a great success, followed by a similar event at Easter. Income was raised from slallholder fees,
raffle and café.
During the year, staff look part in a 'leam builrjing, day redècorating the staff offices. 11 was hard work
bul fun and saved the charity lois of money.

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Financial Review
The movernenl of funds for the year is set out in the Statement of Financial A¢livilies.
The trijstees report a surplus of £22,35012021 £27,0621 on its unreslricled and restricted funds.
As part of ils ongoing development the charity continues lo be supported by local and national partners
who provide a significant part of il's funding.
Invèstmènt Powers and Policy
Under the conslitulion, the charity has the power to invest in any way the trustees wish.
The Iruslees, having regard to the liquidity requirements of operating the charty and to the reserves poticy
have operated a policy of keeping available funds in an interest bearing account and seek lo achieve a rate
of inlefftst which matches or exceeds inflation as measured by the retail pr￿e$ index.
ReseNes Policy
The Trustees have remewed the Charity's need for reseNes in line with guidan￿ issued by the Charty
Commission. The Trustees agree lo the aim of holding al least three months, running costs in free reserves
on the understanding that the charity's funding is not certain and lo ensure that the charity can run effective
and continue to meet the needs of ils beneficiaries.
Plans for Future Periods
To Consider options for maximising the use of the building including ils use as a community facility
and a means of generating income.
Build on the skills. knowledge and experience of the existing management committee to establish
sound and strong governance for the future
Identify funding options to sustain and in¢rease staff resources working in the Children, Young
People and Families team
Present service proposals lo local slalutory organisations lo mainstream the work undertaken
with children and young people who are D/deaf from eady years lo transition into adulthood.
Review and implement environmental inilialives across the organisation lo become more
environmentally friendly and lo reduce energy costs

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEE)
REPORT OF THE TRUSTEES Icontinued)
FOR THE YEAR ENDED 31 MARCH 2022
Trustees Responsiblllty Statement
The trustees Iwho are also the directors of Deafness Resour￿ Centre Limited forthe purwses of company
lawl are responsible for preparing the Report of the Tnjstees and the financial ststements in accordance
with applicable law and United Kingdom Accounb'ng Standards Iuniled Kingdom Generally A¢￿pIed
Accountin9 practi￿).
Company law iequires the trustees lo prepare financial statements for each financial year which give a true
and fair view of the slate of affairs of the charitable company and ot the incoming resourtss and application
of resources. including the income and expenditure. of the charitable company for that period. In preparing
those financial statements, the trustees are required to..
Select suitable accounting policies and then apply them consislenlly.
Observe the methods and principle5 In the Charity SORP..
Make judgements and eslimales that are reasonable and prudent.,
Prepare the financial slalemenls on the going concern basis unless it is inappropriate lo presume
that the charitable company will continue in business.
The Iruslees are responsible for keeping proper accounting rewrds which disclose with ￿aSonable
accuracy al any lime the financial position of the charitable company and to enable them to ensure that the
financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the
assets of the charitable ¢ompany and hence for taking reasonable steps for the prevention and detecb'on of
fraud and other iriegularilies.
Independent Examiners
A motion proposing the re-appoinlmenl of David Hudd of Livesey Spottiswood as Independent Examiner of
the charity will be proposed at the Annu81 General Meeting.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act
2008 relating lo small Companies.
Approved by order ofthe board of Iruslees on 2•
and signed on its behalf by".
rs I Sankson
CHAIR

INDEPENDENT EXAMINER'S REPORT
TO THE BOARD OF DIRECTORS OF
DEAFNESS RESOURCE CENTRE LIMITED
Independent examiner's report to the trustees of Deafness Resource Centre Limited {'the
company'l
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31
March 2022.
Responsibilltles and basis of report
As the charity's trustees of the Company {and also ils directors for the purposes of company law) you
are responsible for the preparation of the accounts in accordance with the requirements of the
Companies Act 2006 {'the 2006 Act'l.
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16
o* the 2006 Act and are eligible for independent examination, I report in respect of my examination of
your charity's accounts as carried out under section 145 of the Charities Act 2011 I'the 2011 Acl'l. In
carrying out My examination I have followed the Directions given by the Charity Commission under
section 145(51 Ibl of the 2011 Act.
Independent examiner's statement
Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body.
I can confirm that l am qualified lo undertake the examination because l am 8 registered member of tha
Institute of Chartered Accounlanls in England and Wales which is one of the listed bodies.
I have complet@d my examination. I confirm that no matters have come lo my attention in connection
with the examination giving me cause lo believe..
accounting records were not kept in respect of the Company as required by section 386 of the 2006
Act., or
the accounts do not accord wth those ￿cOrdS., or
the accounts do not comply with the accounting requirernenls of section 396 of the 2006 Act
other than any requirement that the accounts give a true and fair view which is not a matter
considered as part of an independent examination., or
the accounts have not been prepared in accordance wrf(h the methods and prfnclples of tre
Statement of Recommended Practice for accounting and reporting by charities (applicable to
charities preparing their accounls in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland (FRS 10211.
I have no concern and have come across no other matters in ¢onnection with the examination to which
attention should be drawn in this report in order to enable 8 proper understanding of the accounts to be
reached.
Mr David Hudd
Institute of Chartered Accounlanls in England and Wales
Livesey Spotliswood Ltd
17 George Street
St Helens
Merseyside
WA10 1DB
Date: zi

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BYGUAFIANTEEI
STATEMENT OF FINANCIAL ACTIVITIES
IINCORPORATING AN INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2022
Unrestrlcted Restricted
Funds
Funds
2022
Total
2021
Total
Note
Income
Donations and Legacies
Charitable Activities
OtherAdivilies
Investments
4,027
302,083
16.257
4,027
7,021
140.715 442,798 389,002
16.257
5,144
130
Total Income
322 374
140 715 463 089 401297
Expenditure
Raising Funds
Charitable Acliwlies
36,664
272 338
36,664 32.837
131737 404 075 341398
Total Expenditure
131737 440 739 374 235
Net income for the year
13,372
8,978
22.350 27,L￿2
Transfers between funds
Nat Movement in funds
16.224
6.126
22.350 27,062
Reconciliation of Funds
Fund balances brought forward at 1 April 2021
326 228
34192 360420 333358
Fund balances carried forward a131 March 2022
The notes on pages 10 10 19 form part of these accounts.

Company No.06807282
DEAFNESS RESOURCE CENTRE LIMrrED
(LIMITED BY GUARANTEEI
BALANCE SHEET
AS AT 31 MARCH 2022
2022
2021
Notes
Fixed Assets
Tangible fixed assets
11
197,193
206.935
Currant Assats
Debtors
Cash 81 bank and in hand
12
28,118
183209
211,327
17.770
158 953
176,723
Credltors.. Amounts Falllng
Duewithin One Year
13
Net Current Assets
185,577
155,642
CreditOTS'. Amounts Falling
Due After More Than Oneyear
14
Net Assets
15
Funds
Unrestricted funds
Unreslricled funds held in fixed ass&s
Reslricled funds
159,200
183.252
141,387
184.841
17
The charitable company is entitled to exemption from audit under Section 477 of the Companies A¢1 2006 for
the year ended 31 March 2022. The members have not required the charf(able company lo obtain an audi( of
ils financial sl8lemenls for the year ended 31 March 2022 in accordance ￿rith Section 476 of the Companies
Act 2006.
The trustees 8¢knowledge their responsibility for.
lal ensuring that the charitable company keeps accounting records which compty wlh sections 386 and 387
of the Companies Act 2006. and
{bl preparing finanaal ststemenis which give a true and fair view of the slate of affairs of the charitable
company as al the end of each financial year and of ils surplus or deficit for each financial year in
accordan￿ with the reqLJiremenls of Se¢lions 394 and 395 which othen￿lSe comply with the requirements
of the Companies Act 2006 relating lo financial statements, so far as applicable lo the chaiilable company.
These financial slalemenls have been prepared in accordan￿ with the special provisions of Part 15 of the
Companies Act 20C6 ￿lating to small charitable companies.
The financial statements were approved by the Board of Trustees on 20 *" &LLand were signed on
ils behalf by:_
TRUSTEE: Mrs I Sankson
Sarfk5Ql.
TRUSTEE: Mr P HaNey
The notes on pages 10 10 19 form part ofthese accounts.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2022
Statutory Inforniation
Deafness Resource cent￿ Limited is a Charitab￿ company. limited by guarantee and has no share
capitsl and is registered in England and Wales. The company's registered number and registered
office address can be found in the Report of the Trustees.
The presentation currency of the financial statements is in the Pound Sterling {£l-
Accounting Policies
Basls of Preparing the financial statements
The financial statements of the Charitable Company, which is a publi¢ benefit entity under FRS 102.
have been prepared in a¢¢ordan¢e wlh the Charities SORP IFRS 1021 'Accounting and Reporting
by Charities.. Slalemenl of Recommended Practi￿ applicable to charrties preparing their accounts
in accordan￿ with the Financial Reporting Standard applic2ble in the UK and Republic of Ireland
{FRS 1021 leffeclive 1 January 20191. Financi81 Reporting Standard 102 'The Financial Reporting
Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial
slalemenls have been prepared on a going concem basis under the historical cost conventM)n.
The signfficanl accounting poliaes applied in the preparation of these financial slalemenls are set
out bel¢)w. These policies have been consistentty applied lo all years presented unless olhemllse
st81ed.
Donations. Legacies and Grants
These are included in the Slalemenl of Financial Activities {SOFAI when..
the charty becomes enlilled lo the donation. legacies and grants or similar income and
any conditions for receipt are mel
the trustees are reasonably certain they will receive it,. and
the trustees are reasonably certain that the value can be reliab￿ measured.
Grants Receivable
Grants for immediate expenditure are accounted forwhen they become receivable. Grants received
for spectfic purposes are Irealed as restricted funds. Grants rethcted lo future accounting periods
are deferred and recognised in those perK)ds.
Investment Income
Investment income is accounted for when received.
Allocation Of Costs
Costs are allocated according lo the nature of the cost. Where items involve more than one category
they are apportioned between the categories ac¢ording lo the nature of the cost. Detailed analysis
of the allocation of ¢osts is given in notes 7 and 8 of the accounts.
10

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BYGUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Taxation
The charity is exempl from corporation lax on ils charitable activities.
Tangible Fixed Assets and Depreciation
Fixed assets for charty use are capitalised at cost, where a¢quired, or market value as determined
by the trustees where donated.
Depreciation is calculated to write off the cost or valuation of fixed assets, less their residual value,
over their expeGted useful lives on the following bases-
Buildings
Fixtures and Fittings
CompLJler equipment
not depwi81ed
5 and 10 year straight line
3 year straight line
The buildings are not being depreciated as the amount of depreciation is not considered to have a
material effect on the financial slalements.
Debtorslcreditors
Both Debtors and Creditors are included in the financial ststements al transactional value.
Leased Assets
Rentals payable under operating leases are charged against profits on a straighl-line basis over the
periods of the leases. Assets acquired under hire pur¢hase contracts and finance leases are
capi181ised as tangible fixed assets and depreciated in accordance wlh the accounting policy on
depreciation., the related obligations, nel of finan￿ costs allocated lo future periods. are included in
creditors. Finance costs are charged against profits on a slraight-line basis over the periods of the
contracts.
Pension Co$ts
The charitable company operates a defined contribution pension scheme. Contributions payable
to the charitable company's pensk)n scheme are charged to the Slalemenl of Financial Activities in
the period to which they relate.
Fund Accounting
Funds held by the charty are either..
- Unrestricted general funds- these are funds wh￿h can be used in ￿COrdanCe wlh the charitable
objects at the discretion of the trustees.
Restricted fLJnds- these are funds that can only be used for particular restr￿ed purposes wlhin
the objects of the charity. Restrictions arise when spe(afied by the donor orwhen funds are raised
for p8rticular restricted purposes.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Unre$trS¢ted Restricted
Funds
Funds
2022
2021
Total Total
Income from Donations and Legacies
Donations
Legacies
4,027
4,027
6,021
The income in 2021 was £7,D21, which was all unreslrrcted.
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Charltable Activities
Grants received
Furlough income
Small business rates relief
Interpreting fees
Training fees
Access to work funding
Equipment installation
Equipment registration fees
Individual support
Third party equipment assessments
Contributions lo events and a¢tivilies
127,693
168
140,715 268,408 268.726
168
3,830
1Q.000
106.021 69,913
18.528
1,061
1,410
4,275
32,414 27,986
2,455
1,015
7.41S 2,196
4,606
106,021
18,528
1,410
32.414
2,455
7,419
4,606
The income from charitable activf(ies in 2021 was £389,002, of which £228,791 was unrestricted
and £160,211 was reslricled.
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Other Activities
Hire of Hall, Lounge and Training Suite
Bank switch incentive
Other sundry income
11.021
4,000
11.021
4.000
5.141
The income in 2021 was all unrestricted.
12

DEAFNESS RESOURCE CENTRE UMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Investments
Bank interest
The income in 2021 was all unreslricled.
Unrestricted Restricted
Funds
Funds
2022
2021
Totsl Total
Ralslng Funds
Wages and salaries
Pension costs
Social security costs
Repairs and maintenance
Equipment hire
Ground rent and water rates
Heat and light
Insurance
Printing, slalionery and adverbsing
Telephone
Other fundraising costs
Depreciation
28,273
1,075
1,718
1,593
585
360
28.273 23,967
1,075
981
1,718
1,388
1.593
3.254
585
528
360
298
642
672
472
468
355
337
280
974
472
355
337
280
974
402
879
The expenses in 2021 were all unrestricted.
13

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinu8dl
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted
Funds
Restrictèd
Funds
2022
Total
2021
Total
Charitablè Activities
Wages and salaries
Pension costs
Social securty costs
Interpreting costs
Equipment and aids
Training delivery
Car mileage and subsistence
Repairs and maintenance
EquipTnent hire
Building works
Ground rent and water rates
Heat and light
Insurance
Youth project and activities
Printing, stationery and advertising
Telephone
Sundry expenses
Licences, subscriptions and donations
Depreciation
Bank charges
Bank loan interest
Staff Training
Professional fees
Governance costs INole 91
100.093
3,589
3.568
82.120
17,757
4,209
2,652
13.256
5,268
95,318
2,862
6,976
354
195,411
6,451
10,544
82,474
17,757
4,209
6,329
14,337
5,268
159,137
5,734
7.906
58.213
12,266
3,465
2,081
17,642
4.752
12.150
2,685
6,047
4.209
2,101
7,618
3.621
1.491
6.945
7.909
458
291
1,082
1,920
3,677
1,Q81
3.241
6.780
4,248
1.076
2.470
2,861
2,646
2,983
831
101
186
551
420
3,241
5,780
4,248
11,684
3,197
3,036
3,620
2,983
8,768
101
186
1,599
420
1Q,608
727
175
974
7,937
The expenses for charitable activities in 2021 were £341,398 of which £211.841 was unrestricted
and £129.557 was restricted.
Govemance Costs
Unrestricted
Funds
Restricted
Funds
2022
Total
2021
Total
Wages and salaries
Pension costs
Social securty costs
Accountancy- Independent Exam
Accountancy- Other services
Sundry expenses
6,110
3C6
456
1,825
3,371
364
6,110
306
456
1.825
3.371
364
6,110
3C
426
1,750
3.083
12
The expenses in 2021 were all unrestricted.
14

DEAFNESS RESOURCE CENTRE UMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinued)
FOR THE YEAR ENDED 31 MARCH 2022
10
Stsff Costs
2022
2021
Wages and salarie5
Socjal security costs
Pension costs
229.794
12,718
189,718
9,720
The average number of employees of the charitable company analysed by
function was'.-
Raising Funds
Charitable Activities
Governance Costs
10
No employee earned £60,000 per annum or more. No Trustees received remuneration for
services provided to the charity.
There were no other transactions in respect of trustees, no trustees received remuneration,
benefit or reimbursement of travelling or other expenses.
The total remuneration paid in respect of the charity's key management personnel was £35,050
{2021 - £35,050).
15

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUAFiANTEEI
NOTES TO THE ACCOUNTS {continuedl
FOR THE YEAR ENDED 31 MARCH 2022
11
Tangible Fixed Assets
Freehold
Land &
Buildings
Flxtures &
Fittings
Computer
Equipment
Total
Cost
At 1 April 2021
181493
157270
380 685
Al 31 March 2022
181493
157270
380 685
De
ciation
Al 1 April 2021
Charge for the year
154,289
19,461
8643
173.750
At 31 March 2022
183492
Net Book Values
At 31 March 2022
At 31 March 2021
The assets of the charity are used for the furtheran¢e of the charity's objectives and also for the
eneralion of income.
2022
2021
12
Debtors
Trade debtors
Prepayments
25,422
14,683
16

DEAFNESS RESOURCE CENTRE UMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinued
FOR THE YEAR ENDED 31 MARCH 2022
13
Creditors- Amounts Falling Due
Within One Year
2022
2021
Trade creditors
Accruals and deferred income
Taxation and social security
Bank loan
Other creditors
10,185
9,024
3,917
2,052
572
5,148
9.122
4.183
1.827
801
14
Crgdltors: Amounts Falling Due
After More Than On8 Yaar
2022
2021
Bank loan
15
Analysls Of Net Assets By Fund
Unrestricted Restrlcted
Funds
Funds
2022
Total
2021
Total
Fixed assets
183,252
Current assets
184,950
Liabilities.. Amounts fairing due wthin one year 125,7501
Liabilities.. Amounts fallino due after one year
13,941
197,193
26,377 211.327
125.7501
206,935
176.723
{21,0811
16
Operating Lease Commitments
At 31 March 2022 the Charitab￿ company had annual commitments undernon-cancellable operating
lease as sel out below'.-
2022
2021
Operating Leases which expire..
Less than one year
Between one and five years
3.247
2.165
17

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUAFUNTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
17
Restrlcted Funds
Movement In Resources
Balance
asat
1 April 2021
Outgoing
and
transfe
Balance
asat
31 March 2022
Incomlng
Steve Morgan Foundation111
Steve Morgan Foundation121
Defibrillator
st. Helens MBC111
st. Helens MBC121
Hallon MBC111
National Lottery
Community Foundation
Hallon MBC121
Awards for All- Laptops
Windle United fund
Hallon Lea Town Centre Fund
SMF- Community Challenge
Children in Need141
Happy Days Charity
1,OOQ
14.774
1,000
14,774
209
588
2,970
7,127
62,935
438
1,711
1,022
539
330
152
1,890
972
14,264
787
290
1.468
1.950
740
4.860
8,099
65,124
12,075
1.225
2,001
2,490
1,950
968
12,103
5,760
4,330
35,842
675
7,773
9.707
735
39.789
1.410
The Steve Morgan Foundation11) monies were used towards the refurt)ishment of the kitchen al the
Deafness Resource Cenlre.
Funds received from Steve Morgan Foundatk)n {21 are towards the employment costs of the
Advocacy Officer post.
Donations were received towards the purchase of a defibrillator machine.
The Sl. Helens MBC {11 monies were given to provide Easter activities for children.
The St. Helens M8C121 monies were provided to support youth aclivf(ies in the borough.
The Hallon MBC {11 monies were provlded to support youth activities in the borough.
National Lottery funds were used to support lo Deaf children, young people and families across
Merseyside.
Community Foundation funds were used to fund technology due to Covid.
18

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
17
Restricted Funds {continuedl
The Hallon MBC121 rnonies were lo support the restart of services after the Covid pandemic.
Awards for All funds are to be used to support technology requirements due lo Covid.
The Windle United Fund rnonies are lo support focussed activities lo improve health and
wellbeing.
The Hallon Lea Town Centre Fund monies were provided to support the delivery of infomiation
regarding the services available in Hajton.
The Steve Morgan Foundation- Community Challenge funds are to be used lo fund ITequipmenl
and Database and lo fund advocacy salary.
Children in Need141 funds lo be used to support work with vulnerable children and young people
living in St Helens & Halton during the Covid pandemic.
The Happy Days Charity monies were towards the funding of 8 residential trip for deaf youths.
18
Related Party Disclosures
There were no related party transactions.
19

DEAFNESS RESOURCE CENTRE UMITED
(LIMITED BY GUARANTEEI
DIRECTORS, REPORT AND ACCOUNTS
FOR THE YEAR ENDED
31 MARCH 2022
Company No.. 06807282
Charity No: 1128148

DEAFNESS RESOURCE CENTRE LIMITED
IUMITED BY GUARANTEEI
CONTENTS
PAGE
Annual Report of the Board of Trustees
Independent Examiners. Report
Statement Of Financial Activities
Balance Sheet
Notes to the Accounts
10-19

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2022
The Iruslees are pleased lo present their report together with the financial stslements of the charity for the
year ended 31 March 2022.
Reference and Administrative Details
Charlty number:
1128148
Company number: 06807282
Chief Executive:
Ms H Fitzgerald
Registered Office
3240 Denlons Green Lane
Sl Helens
MeTseyside
WA10 2QB
Independent Examiner
Mr David Hudd
Livesey Spolliswood
Chartered Accountants
17 George Slr88t
Sl Helens
Merseyside
WA101DB
Solicitors
Barrow & Cook Solicitors Limited
Victoria Square
Sl Helens
Merseyside
WA101Ha
Directors & Trustees
The directors of the charitable company Ilhe charilyl who are also ils Iruslees for the purpose of charity
law and throughout this report are collectively referred to as the Iruslees.
The trustees serving during the year and sin¢e the year end We￿ as follows=
Mrs I Sankson- Chair
Mrs J Yales - Treasurer
Mrs B LighffcK)l- Secretary (retired 15 March 20221
Mr P Harvey
MrJ Roberts
Mr K Early (resigned 18 May 20211
Mrs P Callaghan
Mrs K Sheridan
Mr G Evans lappoinled 18 January 20221
Mr P Steele (appointed 15 March 20221
Co-opted
Rev H Lewis {relired 21 September 20211
Cllr L Clark Q'oined 16 November 20211
In accordance with the conslitutDn, at the Annual General Meeting all of the trustees retire and, being
eligible. offer themselves for re-election.

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontlnuedl
FOR THE YEAR ENDED 31 MARCH 2022
Structure. Governance and Management
Governing document
The company is governed by its Memorandum and Articles of Asso¢ialion.
The company is limited by guarantee and has no share capf(al. Under the temis of the Memorandum every
member of the company Ljndertakes to Contribute to the assets of the company, in the event of it being
wound up while they are a member, or within one year after they ￿ase lo be a member. for payment of
debts and liabilities of the company contracted before they ¢ease to be a member, and of the costs, charges
and expenses of winding up, and for the adjustment of the rights of the conlribulors amongst themselves
su¢h amount as may be required not exceeding £10.
Appointmènt of trustee5
The trustees who have served during the year are set out on page 1. The trustees are eleded by members
of the company.
Trust9& Induction and training
The charity recruits, trLJStees and co-opted members onlo the board who Can provide leadership, wsion
and direction lo sustain and develop the charity, 2nd support the achievernenl of ils objectives based on
their skills, experien￿ and knowledge. We actively seek lo achieve an equal representation of Dldeaf
and hearing members in line with our memorandum and articles of association. Nominations are made
in writing using 2 form designed for the purpose which musl be signed by an existing management
committee member. The nomination is considered,. then agreement reached al the next available
committee meeting. If 8elecled, the nominated person receives an induction pack containing the charity's
Memorandum and Articles of Association, 8 role description and additional duties of officers and the
lalesl annual report and a¢¢ounts and business plan. Potential trustees are inviled lo observe al a
management meeting p￿or lo agreeing to become a trustee.
We actively follow Charity Commission and NCVO (National Council for Voluntary Organisalionsl
guidelines on effective trusteeship and planningltraining sessions are held for all management committee
members and staff.
Organisation
The board of trustees administer the charity. A Chief ExecLJlive is appointed by the trustee5 to manage the
day-to4ay operations of the charity. To facililale effective operations, the Chief Executive has delegated
authority, within terms of delegation approved by the Iruslees, for operational matters.
Rlsk Management
The ttuslees consider the major strategic, business and operational risks that the charity faces each year
when considering budgets and business plans. Systems have been developed to monitor and control these
risks lo mitigate any impact that they may have in the future.
Objectives and Actlvitles
The objectives for which the Society is established are'.-
For the relief of deaf, deafened, hard of hearing, deaf-blind people Ibeneficiariesl living primarily in the Sl
Helens Borough and other areas of the LJK (area of benefit) in such charitable ways as the Iruslees shall
deem 8ppropriate.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Mlssion
To create an environment in which Dldeaf adults, young people and children can communicate effectively,
and live independent and fulfilling lives.
Core Values
Respect
Fairness
A¢countability
Qualty
for each other, clients and partners
in attitude, approach and delivery
lo all stakeholders
underpinning all we do
Diversity Statement
The Deafness Resource Centre embraces diversity. We recognise that everyone is individual and has a
right to be treated fairly. We will uphold this ethos and actively pursue equity in our service delivery.
employment and recruilmenl processes and through our work with external partners.
Chief Office￿$ R8port
This reporting year was very mLJ¢h about recovery and 2 reovalualion of service delivery once
restrictions, arising from the pandemic, started to lift. We slowly introduced face lo face delivery including
going into homes and holding group sessions in house which, in the main, was well received by clients.
When appropriate we continued lo offer remote support lo ensure clients, needs Continued lo be mel.
A key objective for this year was lo recoup the level of income generated through service delivery to pre-
covid levels, mainly from the Communication Service, Toom hire and Ir8ining delivery. This has proven
to be a slow process. however, the Communication Service is on track lo reach that goal in the next
financial year and the income from training has Start￿ to increase. The biggest challenge is roorn hire
and, though we have made some progress. we are nowhere near pre-covid levels. Maximising the use
of the building and its facilities remains a priority for the foreseeable future if we are to maintain a solid
financial fooling.
l am pleased to report that we have established strong working partnerships wth our neighbours
Merseyside Society for Deaf People IMSDPI and Deaf Active, resulting in jcsint delivery of inilialives for
young Deaf people and f8milies. Further collaborations are planned in the future and we are keen lo
explore joint funding applications to strengthen our collective offer lo the Dldeaf community in
Merseyside.
The Deafness ResouTce Centre remains an active partner on IcKal strategic boards including the
People's Board, Inequalities Commission and Safeguarding Adults Board. We represent the wider
voluntary and community sector and ils role in meeting the social and health care needs of local people.
whilst contributing to social and economic growth in the Borough.
Looking ahead the charity's priorities are to achieve longer term sustainable funding." reducing the
reliance on grants and increasing service contracts particularly around children services. From an
organisalional view point we are actively working to strengthen the Management Committee by recruiting
new trustees with particular skill sets that will put the charty on a stronger fooling lo seyze opportunities
and met any challenges in the long term.
In Closing. I wish lo express my sincere thanks to my staff team. Their resilience, commitment and hard
nose determination in making a difference in the lives of Dldeaf people, young people and children is
amazing. Thanks also lo the Trustees and commiitee members who have supported me and the team
throughout this lurbLJlenl lime.

DEAFNESS RESOURCE CENTRE LIMITED
{LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Undèrstanding and Reporting on Public Benefit
The Trustees of the Deafness Resource Centre Limited are fully aware of,. and understand the
requirement lo report on the charity's activities in relation lo Public Benefit, as sel out in the Charity
Commission's guidance. The trustees have paid due regard to the guidance when managing the 8Ctivilles
of the charity and in reporting on ils activities in this annual report.
Achiavèmènts and Perfomiancè
The charity has a number of Strategic aims against which perfomance is measured, a5 follows..
Actively promote and advocate bestpractice around the social inclusion of D/deafpeople
The Charity has achieved this by the provision of advocacy services. training services and providing
access lo deaf 8wareness.
Enable greater representation andparticipation of D/deaf people
The charity has arranged a number of support groups, organised numerous youth and family activitie5
and engaged in consullalion sewices.
Provlde Infrastructure supportserylces for D/deaf people and thelr famllles and carers
Environment81 aids - During this year we have undertaken 533 assessments for equipment across St
Helens and Hallon and a further 147 repairs. We also supplied and fEtted equipment for 181 clients in
Knowsley.
Communication Se￿￿ - Despfie the pandemic, we have seen a gradu81 increase in the requests for
inlerprelers, particularly in Primary and Secondary care settings. We have dealt with 1,048 bookings
compared lo 787 in the previous reporting year. This includes 39 remote bookings within health settings.
Children, young people and families
Now into its third year, the ICAN project has made significant
progress in providing a range of services for individuals and families across the wider Merseyside region.
58 families, and a total of 135 individuals have completed Family Sign training sessions.
4 nurseries have accessed Family Sign sessions lo support Dldeaf children in their care.
29 families have received one to one support lo deal with more complex issues relating lo their
individual circumstances for example. accessing appropriate benefits.
A further 14 families were supported to make informed decisions regarding educational issues
including Education, Health & Care Planning as well as emotional and behavioural support for
children and young people.
The team has delivered 36 engagement activities for families and young people with a mrx of remote
and face to fa￿ fomats. A total of 175 individuals participated.
3 young people were supported on 8 one-to-one basis to develop their life skills and increase their
independence through direct payments. The package of support includes independent travel,
cooking. money management and social activities.
Maintain a focus on organisational development and sustainability
To meet the organisalions mandatory training requirements we inlrodu¢ed a package of online training
packages for staff, volunteers and management committee members. This included Safeguarding,
health & safety and Equality. This will be repeated annually.
We reviewed and implemented new pricing structures for Communiealion Service. Training and Room
Hire lo reduce the income shortfall.
We held two public events lo fundraise for the charity. A Christmas Market was held in November which
was a great success, followed by a similar event at Easter. Income was raised from slallholder fees,
raffle and café.
During the year, staff look part in a 'leam builrjing, day redècorating the staff offices. 11 was hard work
bul fun and saved the charity lois of money.

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
REPORT OF THE TRUSTEES Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Financial Review
The movernenl of funds for the year is set out in the Statement of Financial A¢livilies.
The trijstees report a surplus of £22,35012021 £27,0621 on its unreslricled and restricted funds.
As part of ils ongoing development the charity continues lo be supported by local and national partners
who provide a significant part of il's funding.
Invèstmènt Powers and Policy
Under the conslitulion, the charity has the power to invest in any way the trustees wish.
The Iruslees, having regard to the liquidity requirements of operating the charty and to the reserves poticy
have operated a policy of keeping available funds in an interest bearing account and seek lo achieve a rate
of inlefftst which matches or exceeds inflation as measured by the retail pr￿e$ index.
ReseNes Policy
The Trustees have remewed the Charity's need for reseNes in line with guidan￿ issued by the Charty
Commission. The Trustees agree lo the aim of holding al least three months, running costs in free reserves
on the understanding that the charity's funding is not certain and lo ensure that the charity can run effective
and continue to meet the needs of ils beneficiaries.
Plans for Future Periods
To Consider options for maximising the use of the building including ils use as a community facility
and a means of generating income.
Build on the skills. knowledge and experience of the existing management committee to establish
sound and strong governance for the future
Identify funding options to sustain and in¢rease staff resources working in the Children, Young
People and Families team
Present service proposals lo local slalutory organisations lo mainstream the work undertaken
with children and young people who are D/deaf from eady years lo transition into adulthood.
Review and implement environmental inilialives across the organisation lo become more
environmentally friendly and lo reduce energy costs

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEE)
REPORT OF THE TRUSTEES Icontinued)
FOR THE YEAR ENDED 31 MARCH 2022
Trustees Responsiblllty Statement
The trustees Iwho are also the directors of Deafness Resour￿ Centre Limited forthe purwses of company
lawl are responsible for preparing the Report of the Tnjstees and the financial ststements in accordance
with applicable law and United Kingdom Accounb'ng Standards Iuniled Kingdom Generally A¢￿pIed
Accountin9 practi￿).
Company law iequires the trustees lo prepare financial statements for each financial year which give a true
and fair view of the slate of affairs of the charitable company and ot the incoming resourtss and application
of resources. including the income and expenditure. of the charitable company for that period. In preparing
those financial statements, the trustees are required to..
Select suitable accounting policies and then apply them consislenlly.
Observe the methods and principle5 In the Charity SORP..
Make judgements and eslimales that are reasonable and prudent.,
Prepare the financial slalemenls on the going concern basis unless it is inappropriate lo presume
that the charitable company will continue in business.
The Iruslees are responsible for keeping proper accounting rewrds which disclose with ￿aSonable
accuracy al any lime the financial position of the charitable company and to enable them to ensure that the
financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the
assets of the charitable ¢ompany and hence for taking reasonable steps for the prevention and detecb'on of
fraud and other iriegularilies.
Independent Examiners
A motion proposing the re-appoinlmenl of David Hudd of Livesey Spottiswood as Independent Examiner of
the charity will be proposed at the Annu81 General Meeting.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act
2008 relating lo small Companies.
Approved by order ofthe board of Iruslees on 2•
and signed on its behalf by".
rs I Sankson
CHAIR

INDEPENDENT EXAMINER'S REPORT
TO THE BOARD OF DIRECTORS OF
DEAFNESS RESOURCE CENTRE LIMITED
Independent examiner's report to the trustees of Deafness Resource Centre Limited {'the
company'l
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31
March 2022.
Responsibilltles and basis of report
As the charity's trustees of the Company {and also ils directors for the purposes of company law) you
are responsible for the preparation of the accounts in accordance with the requirements of the
Companies Act 2006 {'the 2006 Act'l.
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16
o* the 2006 Act and are eligible for independent examination, I report in respect of my examination of
your charity's accounts as carried out under section 145 of the Charities Act 2011 I'the 2011 Acl'l. In
carrying out My examination I have followed the Directions given by the Charity Commission under
section 145(51 Ibl of the 2011 Act.
Independent examiner's statement
Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body.
I can confirm that l am qualified lo undertake the examination because l am 8 registered member of tha
Institute of Chartered Accounlanls in England and Wales which is one of the listed bodies.
I have complet@d my examination. I confirm that no matters have come lo my attention in connection
with the examination giving me cause lo believe..
accounting records were not kept in respect of the Company as required by section 386 of the 2006
Act., or
the accounts do not accord wth those ￿cOrdS., or
the accounts do not comply with the accounting requirernenls of section 396 of the 2006 Act
other than any requirement that the accounts give a true and fair view which is not a matter
considered as part of an independent examination., or
the accounts have not been prepared in accordance wrf(h the methods and prfnclples of tre
Statement of Recommended Practice for accounting and reporting by charities (applicable to
charities preparing their accounls in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland (FRS 10211.
I have no concern and have come across no other matters in ¢onnection with the examination to which
attention should be drawn in this report in order to enable 8 proper understanding of the accounts to be
reached.
Mr David Hudd
Institute of Chartered Accounlanls in England and Wales
Livesey Spotliswood Ltd
17 George Street
St Helens
Merseyside
WA10 1DB
Date: zi

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BYGUAFIANTEEI
STATEMENT OF FINANCIAL ACTIVITIES
IINCORPORATING AN INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2022
Unrestrlcted Restricted
Funds
Funds
2022
Total
2021
Total
Note
Income
Donations and Legacies
Charitable Activities
OtherAdivilies
Investments
4,027
302,083
16.257
4,027
7,021
140.715 442,798 389,002
16.257
5,144
130
Total Income
322 374
140 715 463 089 401297
Expenditure
Raising Funds
Charitable Acliwlies
36,664
272 338
36,664 32.837
131737 404 075 341398
Total Expenditure
131737 440 739 374 235
Net income for the year
13,372
8,978
22.350 27,L￿2
Transfers between funds
Nat Movement in funds
16.224
6.126
22.350 27,062
Reconciliation of Funds
Fund balances brought forward at 1 April 2021
326 228
34192 360420 333358
Fund balances carried forward a131 March 2022
The notes on pages 10 10 19 form part of these accounts.

Company No.06807282
DEAFNESS RESOURCE CENTRE LIMrrED
(LIMITED BY GUARANTEEI
BALANCE SHEET
AS AT 31 MARCH 2022
2022
2021
Notes
Fixed Assets
Tangible fixed assets
11
197,193
206.935
Currant Assats
Debtors
Cash 81 bank and in hand
12
28,118
183209
211,327
17.770
158 953
176,723
Credltors.. Amounts Falllng
Duewithin One Year
13
Net Current Assets
185,577
155,642
CreditOTS'. Amounts Falling
Due After More Than Oneyear
14
Net Assets
15
Funds
Unrestricted funds
Unreslricled funds held in fixed ass&s
Reslricled funds
159,200
183.252
141,387
184.841
17
The charitable company is entitled to exemption from audit under Section 477 of the Companies A¢1 2006 for
the year ended 31 March 2022. The members have not required the charf(able company lo obtain an audi( of
ils financial sl8lemenls for the year ended 31 March 2022 in accordance ￿rith Section 476 of the Companies
Act 2006.
The trustees 8¢knowledge their responsibility for.
lal ensuring that the charitable company keeps accounting records which compty wlh sections 386 and 387
of the Companies Act 2006. and
{bl preparing finanaal ststemenis which give a true and fair view of the slate of affairs of the charitable
company as al the end of each financial year and of ils surplus or deficit for each financial year in
accordan￿ with the reqLJiremenls of Se¢lions 394 and 395 which othen￿lSe comply with the requirements
of the Companies Act 2006 relating lo financial statements, so far as applicable lo the chaiilable company.
These financial slalemenls have been prepared in accordan￿ with the special provisions of Part 15 of the
Companies Act 20C6 ￿lating to small charitable companies.
The financial statements were approved by the Board of Trustees on 20 *" &LLand were signed on
ils behalf by:_
TRUSTEE: Mrs I Sankson
Sarfk5Ql.
TRUSTEE: Mr P HaNey
The notes on pages 10 10 19 form part ofthese accounts.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2022
Statutory Inforniation
Deafness Resource cent￿ Limited is a Charitab￿ company. limited by guarantee and has no share
capitsl and is registered in England and Wales. The company's registered number and registered
office address can be found in the Report of the Trustees.
The presentation currency of the financial statements is in the Pound Sterling {£l-
Accounting Policies
Basls of Preparing the financial statements
The financial statements of the Charitable Company, which is a publi¢ benefit entity under FRS 102.
have been prepared in a¢¢ordan¢e wlh the Charities SORP IFRS 1021 'Accounting and Reporting
by Charities.. Slalemenl of Recommended Practi￿ applicable to charrties preparing their accounts
in accordan￿ with the Financial Reporting Standard applic2ble in the UK and Republic of Ireland
{FRS 1021 leffeclive 1 January 20191. Financi81 Reporting Standard 102 'The Financial Reporting
Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial
slalemenls have been prepared on a going concem basis under the historical cost conventM)n.
The signfficanl accounting poliaes applied in the preparation of these financial slalemenls are set
out bel¢)w. These policies have been consistentty applied lo all years presented unless olhemllse
st81ed.
Donations. Legacies and Grants
These are included in the Slalemenl of Financial Activities {SOFAI when..
the charty becomes enlilled lo the donation. legacies and grants or similar income and
any conditions for receipt are mel
the trustees are reasonably certain they will receive it,. and
the trustees are reasonably certain that the value can be reliab￿ measured.
Grants Receivable
Grants for immediate expenditure are accounted forwhen they become receivable. Grants received
for spectfic purposes are Irealed as restricted funds. Grants rethcted lo future accounting periods
are deferred and recognised in those perK)ds.
Investment Income
Investment income is accounted for when received.
Allocation Of Costs
Costs are allocated according lo the nature of the cost. Where items involve more than one category
they are apportioned between the categories ac¢ording lo the nature of the cost. Detailed analysis
of the allocation of ¢osts is given in notes 7 and 8 of the accounts.
10

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BYGUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Taxation
The charity is exempl from corporation lax on ils charitable activities.
Tangible Fixed Assets and Depreciation
Fixed assets for charty use are capitalised at cost, where a¢quired, or market value as determined
by the trustees where donated.
Depreciation is calculated to write off the cost or valuation of fixed assets, less their residual value,
over their expeGted useful lives on the following bases-
Buildings
Fixtures and Fittings
CompLJler equipment
not depwi81ed
5 and 10 year straight line
3 year straight line
The buildings are not being depreciated as the amount of depreciation is not considered to have a
material effect on the financial slalements.
Debtorslcreditors
Both Debtors and Creditors are included in the financial ststements al transactional value.
Leased Assets
Rentals payable under operating leases are charged against profits on a straighl-line basis over the
periods of the leases. Assets acquired under hire pur¢hase contracts and finance leases are
capi181ised as tangible fixed assets and depreciated in accordance wlh the accounting policy on
depreciation., the related obligations, nel of finan￿ costs allocated lo future periods. are included in
creditors. Finance costs are charged against profits on a slraight-line basis over the periods of the
contracts.
Pension Co$ts
The charitable company operates a defined contribution pension scheme. Contributions payable
to the charitable company's pensk)n scheme are charged to the Slalemenl of Financial Activities in
the period to which they relate.
Fund Accounting
Funds held by the charty are either..
- Unrestricted general funds- these are funds wh￿h can be used in ￿COrdanCe wlh the charitable
objects at the discretion of the trustees.
Restricted fLJnds- these are funds that can only be used for particular restr￿ed purposes wlhin
the objects of the charity. Restrictions arise when spe(afied by the donor orwhen funds are raised
for p8rticular restricted purposes.

DEAFNESS RESOURCE CENTRE LIMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Unre$trS¢ted Restricted
Funds
Funds
2022
2021
Total Total
Income from Donations and Legacies
Donations
Legacies
4,027
4,027
6,021
The income in 2021 was £7,D21, which was all unreslrrcted.
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Charltable Activities
Grants received
Furlough income
Small business rates relief
Interpreting fees
Training fees
Access to work funding
Equipment installation
Equipment registration fees
Individual support
Third party equipment assessments
Contributions lo events and a¢tivilies
127,693
168
140,715 268,408 268.726
168
3,830
1Q.000
106.021 69,913
18.528
1,061
1,410
4,275
32,414 27,986
2,455
1,015
7.41S 2,196
4,606
106,021
18,528
1,410
32.414
2,455
7,419
4,606
The income from charitable activf(ies in 2021 was £389,002, of which £228,791 was unrestricted
and £160,211 was reslricled.
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Other Activities
Hire of Hall, Lounge and Training Suite
Bank switch incentive
Other sundry income
11.021
4,000
11.021
4.000
5.141
The income in 2021 was all unrestricted.
12

DEAFNESS RESOURCE CENTRE UMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted Restricted
Funds
Funds
2022
2021
Total Total
Investments
Bank interest
The income in 2021 was all unreslricled.
Unrestricted Restricted
Funds
Funds
2022
2021
Totsl Total
Ralslng Funds
Wages and salaries
Pension costs
Social security costs
Repairs and maintenance
Equipment hire
Ground rent and water rates
Heat and light
Insurance
Printing, slalionery and adverbsing
Telephone
Other fundraising costs
Depreciation
28,273
1,075
1,718
1,593
585
360
28.273 23,967
1,075
981
1,718
1,388
1.593
3.254
585
528
360
298
642
672
472
468
355
337
280
974
472
355
337
280
974
402
879
The expenses in 2021 were all unrestricted.
13

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinu8dl
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted
Funds
Restrictèd
Funds
2022
Total
2021
Total
Charitablè Activities
Wages and salaries
Pension costs
Social securty costs
Interpreting costs
Equipment and aids
Training delivery
Car mileage and subsistence
Repairs and maintenance
EquipTnent hire
Building works
Ground rent and water rates
Heat and light
Insurance
Youth project and activities
Printing, stationery and advertising
Telephone
Sundry expenses
Licences, subscriptions and donations
Depreciation
Bank charges
Bank loan interest
Staff Training
Professional fees
Governance costs INole 91
100.093
3,589
3.568
82.120
17,757
4,209
2,652
13.256
5,268
95,318
2,862
6,976
354
195,411
6,451
10,544
82,474
17,757
4,209
6,329
14,337
5,268
159,137
5,734
7.906
58.213
12,266
3,465
2,081
17,642
4.752
12.150
2,685
6,047
4.209
2,101
7,618
3.621
1.491
6.945
7.909
458
291
1,082
1,920
3,677
1,Q81
3.241
6.780
4,248
1.076
2.470
2,861
2,646
2,983
831
101
186
551
420
3,241
5,780
4,248
11,684
3,197
3,036
3,620
2,983
8,768
101
186
1,599
420
1Q,608
727
175
974
7,937
The expenses for charitable activities in 2021 were £341,398 of which £211.841 was unrestricted
and £129.557 was restricted.
Govemance Costs
Unrestricted
Funds
Restricted
Funds
2022
Total
2021
Total
Wages and salaries
Pension costs
Social securty costs
Accountancy- Independent Exam
Accountancy- Other services
Sundry expenses
6,110
3C6
456
1,825
3,371
364
6,110
306
456
1.825
3.371
364
6,110
3C
426
1,750
3.083
12
The expenses in 2021 were all unrestricted.
14

DEAFNESS RESOURCE CENTRE UMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinued)
FOR THE YEAR ENDED 31 MARCH 2022
10
Stsff Costs
2022
2021
Wages and salarie5
Socjal security costs
Pension costs
229.794
12,718
189,718
9,720
The average number of employees of the charitable company analysed by
function was'.-
Raising Funds
Charitable Activities
Governance Costs
10
No employee earned £60,000 per annum or more. No Trustees received remuneration for
services provided to the charity.
There were no other transactions in respect of trustees, no trustees received remuneration,
benefit or reimbursement of travelling or other expenses.
The total remuneration paid in respect of the charity's key management personnel was £35,050
{2021 - £35,050).
15

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUAFiANTEEI
NOTES TO THE ACCOUNTS {continuedl
FOR THE YEAR ENDED 31 MARCH 2022
11
Tangible Fixed Assets
Freehold
Land &
Buildings
Flxtures &
Fittings
Computer
Equipment
Total
Cost
At 1 April 2021
181493
157270
380 685
Al 31 March 2022
181493
157270
380 685
De
ciation
Al 1 April 2021
Charge for the year
154,289
19,461
8643
173.750
At 31 March 2022
183492
Net Book Values
At 31 March 2022
At 31 March 2021
The assets of the charity are used for the furtheran¢e of the charity's objectives and also for the
eneralion of income.
2022
2021
12
Debtors
Trade debtors
Prepayments
25,422
14,683
16

DEAFNESS RESOURCE CENTRE UMITED
ILIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinued
FOR THE YEAR ENDED 31 MARCH 2022
13
Creditors- Amounts Falling Due
Within One Year
2022
2021
Trade creditors
Accruals and deferred income
Taxation and social security
Bank loan
Other creditors
10,185
9,024
3,917
2,052
572
5,148
9.122
4.183
1.827
801
14
Crgdltors: Amounts Falling Due
After More Than On8 Yaar
2022
2021
Bank loan
15
Analysls Of Net Assets By Fund
Unrestricted Restrlcted
Funds
Funds
2022
Total
2021
Total
Fixed assets
183,252
Current assets
184,950
Liabilities.. Amounts fairing due wthin one year 125,7501
Liabilities.. Amounts fallino due after one year
13,941
197,193
26,377 211.327
125.7501
206,935
176.723
{21,0811
16
Operating Lease Commitments
At 31 March 2022 the Charitab￿ company had annual commitments undernon-cancellable operating
lease as sel out below'.-
2022
2021
Operating Leases which expire..
Less than one year
Between one and five years
3.247
2.165
17

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUAFUNTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
17
Restrlcted Funds
Movement In Resources
Balance
asat
1 April 2021
Outgoing
and
transfe
Balance
asat
31 March 2022
Incomlng
Steve Morgan Foundation111
Steve Morgan Foundation121
Defibrillator
st. Helens MBC111
st. Helens MBC121
Hallon MBC111
National Lottery
Community Foundation
Hallon MBC121
Awards for All- Laptops
Windle United fund
Hallon Lea Town Centre Fund
SMF- Community Challenge
Children in Need141
Happy Days Charity
1,OOQ
14.774
1,000
14,774
209
588
2,970
7,127
62,935
438
1,711
1,022
539
330
152
1,890
972
14,264
787
290
1.468
1.950
740
4.860
8,099
65,124
12,075
1.225
2,001
2,490
1,950
968
12,103
5,760
4,330
35,842
675
7,773
9.707
735
39.789
1.410
The Steve Morgan Foundation11) monies were used towards the refurt)ishment of the kitchen al the
Deafness Resource Cenlre.
Funds received from Steve Morgan Foundatk)n {21 are towards the employment costs of the
Advocacy Officer post.
Donations were received towards the purchase of a defibrillator machine.
The Sl. Helens MBC {11 monies were given to provide Easter activities for children.
The St. Helens M8C121 monies were provided to support youth aclivf(ies in the borough.
The Hallon MBC {11 monies were provlded to support youth activities in the borough.
National Lottery funds were used to support lo Deaf children, young people and families across
Merseyside.
Community Foundation funds were used to fund technology due to Covid.
18

DEAFNESS RESOURCE CENTRE LIMITED
(LIMITED BY GUARANTEEI
NOTES TO THE ACCOUNTS Icontinuedl
FOR THE YEAR ENDED 31 MARCH 2022
17
Restricted Funds {continuedl
The Hallon MBC121 rnonies were lo support the restart of services after the Covid pandemic.
Awards for All funds are to be used to support technology requirements due lo Covid.
The Windle United Fund rnonies are lo support focussed activities lo improve health and
wellbeing.
The Hallon Lea Town Centre Fund monies were provided to support the delivery of infomiation
regarding the services available in Hajton.
The Steve Morgan Foundation- Community Challenge funds are to be used lo fund ITequipmenl
and Database and lo fund advocacy salary.
Children in Need141 funds lo be used to support work with vulnerable children and young people
living in St Helens & Halton during the Covid pandemic.
The Happy Days Charity monies were towards the funding of 8 residential trip for deaf youths.
18
Related Party Disclosures
There were no related party transactions.
19