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2024-09-30-accounts

Charity regi¥tration number 1127300 (England and Wales) Company rogistration number 6638750 VOLUNTEER CENTRE TOWER HAMLETS ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2024

VOLUNTEER CENTRE TOWER HAMLETS LEGAL AND ADMINISTRATIVE INFORMATION Tru8t¢e8 Karin Maschler Leo Zawadzki Megan Cowley Louise Theophile Rirardo Lobo (Appointed 29August 20241 Senior management Catherine Bavag8 Chief executive offi￿r Ch•rlty numbar (England and Wale81 1127300 Company number 6638750 Raglstered office Norvin House 45-55 Commercial Street London E16BD Auditor Kingston BurTowesAudit Ltd 308 Ewell Road Surbiton Surrey I([6 7AL Bankers The Co-operats've 8ank PLC PO Box 250 Dèll House Skelmersdale WN8 6VVT

VOLUNTEER CENTRE TOWER HAMLETS CONTENTS Page Trustees report Independent auditorfs report 19-21 Statement of financial activtties Balance sheet 23 Notes to the financAal statements 24-31

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 30 SEPTEMBER 2024 The trustees present their annual report and financial statements for the year èndéd 30 September 2024. Thtt flnanaal statements have been prepar8d in accordance with the accounting policies sel out in note 1 to the rinanoial statements and comply with the charity's govérning document, the Ccimpanies Act 2006, FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP Accounting arhd Reporting by Charities.. Statement of Recommended Pra¢tiGe applicable to charities preparing their accounts in accordaneE with the Financial Reporting Standard applicabl8 in Ihg UK 8nd Republic of Ireland IFRS 1021" Obl•ctl¥es and activitie Volunteer Centre Towèr Hamlets IVCTHI is the recognised volunteering infrastructure agency in the London Borough ofTower Hamle18. Our ¢harty's ol'ects are.. The promotion of any charitable purpose lor the benefit of the community of Tower Hamlets, Greater L(>ndon, in particular the relief of th088 in by réason of youth, age, ill-health, disability or other SOCAal or economic disadvantage. Thè promotion and advancement of voluntary work for charitable purposes for the benefit ofthe community. predominantly in the London Borough of Tower Hamlets, but additionally promotion and advan￿ment of volunEary work sub-Tegionally, regionally and nationally. In fomiing our obje¢tive3, th8 trustees confirm that they have complied wth the requiremgnis of seelion 17 of the CharitiesAct 2011 to have due rÈgard for the public benefit guidance published by the Charity Commission. Missitsn Our mission Is to provide a comprehensive volunteeriw infrastructure sèrvicé to non-profit groups and communities in Tower Hamlets, to tncTease the quality. quantity and impact of voluntèèring in the borough. Core Funcfjons Our 5 cclre functions are.. Volunt88r Brokerage- ensurin9 that the general public and all sectors are better informed about and have a(Less lo an effective and erricient brokerage service Good Practice D8v•lopm•nt- helping organisations to improve or attain positlve consistency in their volunteering programmes D•voloping Volunteerlng Opportunitiès volunteering localty increasing and improving the quantity, quality, and diversity of Voice ot Volunt8erlng- creating an increased awarènèss of Issues impacttng volunteering stratègie Dèv&lopm8nt of Volunteering engagement Trmlh loeal networks and decision~makers to create a positive environment in which volunteering is flourishing.

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Achlevements and perfomian¢e Our brokerage SerV￿e linked potenlial volunteers 1¢) not-for-profft organisations that needed help. We brokered people aged 16+ who lived, worked or studied in Tower Hamlets, providing them with information about suitable voluntèéring roles and encouraging applications. Wo promoted VDlunteering via our websile, and by sending regular email alèrts to individuals who registered with us and expressed an interest in st8rting to volunteer. Although we dKI not offer 8 full employer supported volunt*ring {ESVI service, we provided a Signptssling fun¢titsn for companies. We receivod 71 enquiribs from private sector companies interested in ESV and referrod 65 companies lo local Volunteèr Involving Organisations that offered corporate team volunteering events. Sincè 1 November 2023, Volunteer Centre ToweT Hamlets has been delivering two new projects- METS and IETV- both fundèd by the London Borough of Tower Hamlets through the Mayor's Community Grants Programme. Minoritised Ethnic Trustees IMETS) Project The METS P￿Ject aims to increase diversity in charity leadership by supporting Tower Hamlets re$￿entS from Glob81 M8jority communitias to become trustees. PartiC4panls complete a short training Gourse on the essentials of teing a trustee. Training énhanTrs participants, knowledge and confidence in governance, prepa￿n9 them for future board roles. Trainees are matched to trustee vacancitrs in participating charities, where they contribute their skills. l¢ved experience and local knowledgo. In the first year of METS delivery.. 24 participants successfully completed Iruslee training 18 trainees wèiè matched with charity boards Itarget.. 19 20 of the 24 partiapants183Q/ol were women Itargel.. 60Y.I 18 ¢harities participated. ol which 12187/01 appointed trust888. 100°/u of 5UTV¢y respondents Inc￿ased their knowledge of the roles 8nd responsibilitiès of trusté6s, and 95% increased their confidence in applying for trusteeships as a result of the training, exceeding our18rget of 900k. Improvlng Employability Through Volunteering IIETVI Our Improving Employability Through Volunteering IIETVI project helps Tower Hamlets residents who are némployed, under-employed or in unsatisfactory ornployrnent to build th&r skills and confidence and gain workplace Èxperien￿ through volunteering. The project tsrgets excluded groups, many ol who are furthest from the labour market. Each year our target is to provide 120 individuals with one-towone or group 8UPPOrt. wlh at leg5175% reporting increased confidence and employability skills. The aim is for 60 participants a year to 818rt volunteeFing in roles that provide relevant experience ftrrlulure employment. To achieve these targets the project offered outreach presentations, workshops and personalised support lo match individuals with suitable opportunities. Partnerships wtth the Council's WoikPath, Nèw City College, Idea Stores and other key referral agenGies helped to ensure that volunteering placements align with participants, career goals. Regulol monitoring tracked progress, ensuring participants gained meaningful experience. We also delivered onlin8 workshops on 'Filling in Volunteer Role Applications & Preparing for Volunlegring Intetviews.. In the first year of IETV delivery.. 129 participants were enrolled and are being supported into volunteering opportunities tailored lo their interests. 24 volunteers have already wnfirmÈd that thèy have started volunteering.

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Volunl88ring Fair As part of the IETV project we delivered the Tower Hamlets Voluntserfng Falr on 3 June 2024 at the Town Hall, in partnership with the counal's Workpath. Th8 F8ir took place during Volunteers, Week. Twenty eight charities reuuiling volunteers held stalls, offering a widè range of roles. 79Yo of stallholders received mole exprèssions of interest in their volunteer roles than expected, and 100¢A were keen to attend a future fair. 430 regdèntg attended the Fair. wth 96ts/0 reporting having found roles that interested them, and 89.kn reporting that thè Far had exeeeded their expectations. Rlsing Voluntser Numbers Between 1 October 2023 and 30 September 2024, 980 new volunt&er$ registered with us, averaging just under 82 per month a very signrficant incrÈase of 44.8°k on the previous year 12022-23". 6771. This is a notable achievement in contrast wth the national pl¢ture of falling interest in volunteeriro. Client Demographles We aimed to provldo an Inclusive brokerage service to a wide range of vrAunteers, refie£ing the diverse communities in Tow8r Hamlets. We requested equalities data Irom 811 volunteers at the point of registration. but many chose lo withhold some infomalion on their prole¢ted ¢haracterisd'cs. The resulting dats on volLJnlèér demographics that follows is therefore incomplete, but giv8s a fair indication ol the p￿pIe using cur services and ol shifting pattems. A9è 81Y.179101 $80 volunteers) provided infoimation on their age. Almost half1490/0l of all volunteers were aged 20-34 1386 of 791 volunteers), a very similar pictur8 t(1 2022-23. Aecording to Census 2021 data. 37.8tr/o of Towèr Hamlets residents are aged 20-34, $0 VCTH performed extremely well at attracting younger adults to volunteèr. In 2022-23 young people agéd 15 to 19 accounted lor 13°k of our clients. This year Ihat fBJure ro to 17Y.1136 of 791 volunteers), illustrating 8 growlng appetite for volunteering among youngèr peL)ple. Pèople over 50 made up ju818°10185 of 791 volunteers) of our dients. 187 167 130 ILLI 109 98 80 fj4 42 4L) 24 •TotaS

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Disabilty 62 / 1610 of 980 voluntser81 disdtssed infom)ation about disability. Of thèm, 86Vts1526 r)f 61 Cl volunteers) told us that they had no disability, while 14%184 of 610 volunteers} disclosed they had a disability, down slighlly from 19V¢ In 2022-23. The largest group had mental health ctsnditions. At 14V/o, the number ol Disabled peO￿e accessing our brokerage semce was lowei than the borough pro*ile. Aeeording to the Census 2021, 20.1°k of Towor Hamlet8 r88idents declared long-term health conditions or disabilities that limit their day-to4ay activities. S26 JOO 370 25 14 23 q> Yumber OEVolunteers Gender 91%1892 of 980 volunteers) disclosed their gender. Of these, 89%1614 of 8921 defined as female12022-23.. 72Y¢l and 30Y. 1268 of 8921 identified as male - a small increase from 28¢A in 2022-23. Five volunteers chose not lo disclose their gender. while two identified as non~binary and three as Ir•nsgonder. According to the Census 2021. the borough's residents arg 50.2¢/o mal8 and 49.8Q/o femab. VCTH exTrlled al reaching women, although the number of male dients is growing è8¢h year. 614 00 501) 208 00 IOO 88 GE:Idek' lot 1.4Lt Y￿￿.bi￿a1}- Ti'&i"-ge'ther umber ofVolunteer5

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Soxualty 50Y,1490 of 980 volunteers) discl(>sed infomiation about their sexu81ty- 8 small Inuease from 45°A disclosing in 2022-23. Of these respondents, 890/0 1435 of 4901 identified as heterosexual. Tho proportion of volunteers identifying as lesbian, gay, or bisexual increased to 11¥0155 of 4901 from 8Yo in 2022-23. According to Census 2021 data, 6.48Yo of the Tower Hamlets population identifie¢J as lesbian, gay or bisexual, so VCTH is doing wèll at reaching LGBTQ+ communities. 500 450 400 350 300 250 200 150 loo 50 435 402 88 36 L9 UrJknoi¥i) Bise¥uAi HÈteiYisekiial Lesbiall/CTay Not Disclosed Ethnicity 709k1686 of 980 volunteers) provided data on their ethnicity, almost 10% higher than the prevKlUS year12022-23'. 61 %). The ethnicitEs ol volunteers registering with VCTH largely reflected our local population. The sin9le largest ethnic group of voluntegrs was AsianlAsian British Bangladeshi 814101) (279 of 686 vtslunteersl. up 8% from thé previoLts year12022_23.. 330lol. This is higher thè borough's Bangladeshi population (Census 2021.. 34.6/1. Posl-pandemic VCTH ha$ made a r￿table improvement in attracting more AsianlAsi8n British Bangladeshi volunteers. The second large51 elhniG gr()up of volunteers at 15°/ 1103 of 686 voluntéers) was White British - a small d￿rease from 170/0 in 2022-23, and below the borough's White British population (Census 2021= 22.9¥.1. The third largest ethnic group of volunteers defined bs White Other, making up just shy of 10% of service users 165 of 686 vtslunteers}. Black or Black British volunteers IAfii¢8n, caribbean, Somali. or other Black backgroUr￿$) accounted lor 9.2°k {63 gf 686 volunteers), very similar lo 9.4°/0 in 2022-23, and exceeding the borough proflle of resldents from these coTrmmunilies Ictrnsus 2021.. 7.3%1. 350 294 300 279 250 20Q 150 103 65 41 SD 25 33 31 4 13

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Falth 65°/. {637 of 980 voluntèèrs) disclosed their faithlrelvJion when registering, up significAntly from 51% in 2022-23, suggesting volunteers are increasingly ￿mfortable sharing information about their religion. People ol most major fatths, and none, were represented. Thé single largest faith group was h4uslims at 51Q/o1323 of 637 volunteers), a 6% inC￿aSe from 45 /0 in 2022-23. This exceeds the local Muslim population recorded in thé Census 2021 at 39.9°A. For the second year running, the second largest group of respondents at 18V.1113 of 837 volunteers} wer8 of no faith. slightly below the borough's Census figure of 26.6'A. This year 13Y.180 of 637 volunteers) told us they were Christians. a 7Yts de￿ase from thé prèvious yÈar12022-23'. 20Y.l and below the percentage of Chii5tiatTr residents in the borough (Census 2021.. 22.3V 4nO 343 323 JO 80 23 55 15 12 • NLunber of Voluntee Employm•nt Status 66%1649 of 980 volunteers) disdosed Iheir employment status. The number of volunteers who were employed f811 significantly from 470kn in 2022-23 10 37 / 1238 of 649 v()luntèèrsl. This comprised 23% fulklime employed 1151 volunteers), 10°A part-tirne employed166 vtrlunteersl and 3°/0 self-employed121 volunteers). VCTH continued to support a growing number of volunteers who were not in work. This was due, in part, to our new Improving Employability Thrtsugh Volunteering projecl targeting this cohort. Unemploy6d people made up 27¥0 of our dienls1175 of 649 volunlgersl - a sharp uptick from 18% in 2022-23. This included an èvèn split of people who were short-temi unemployed for less thÈn 12 months113Y.l and longer-lerm unemployed for morè than 13 months A further 21%1134 of 649 volunteers) We￿ full-lime students, continuing the upward trend from 19% in 2022-23. 350 331 300 250 200 150 loo 50 Isi 134 86 89 42 66 12 13 21 li 24 •NumberofVolunteer3

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Tracklng During the year we received 1,879 unique expressions of interest in the volunteer roles we advertlsed, compared lo 1,173 in 2022-23 a dramatic increase o160.2Q/o. Details of each volunteer's interest were passed to Volunteer Managérs in host organisations, and volunteers were also provided with contact details for the organisations they wished to support. We relied heavily on Volunteer Involving Organisations to contact prospective volunteers. Tracking volunteei starters is a time-consuming exercise, and was made more Ghallenging this year by a significantly higher numbèr of clients. We systematically sent follow-up emails lo appliGanls referred to rolès to ask if they had started volunteering and to tsffer our assistan￿. This year we received confirmation frorn 67 individu81s that they had begun volunleeriru. blrt this is only a very partial picture of the likely number of starters. We are increasingly looking to communicate with clients by phone caSls, Zoom meeting and texts to increase dats about volunteer starters. We continued to deliver activities to build the capacity of Vcilunleer Invc)Iving Organisations IVIOSI to implement good practice in volunteer management. Since 1 September 2023. this work has been funded by a 3-year grant from City Bridge Foundatlon. Volunteer Management Training We ddivered 7 half4ay training cours8g for Voluntéér Managers on Zoom. A total of 105 Volunteer Managers attended our training - an average of 15 Ir81nees per course lup fmm 11.6 per course in 2022~231, demonstrating incraasing demand for our free online training. Tiaining topics We￿.. Good PractlTr in Managing Volunteers (held twice) Dealing with Difficult Situations with Volunteers (held twice) Volunteers and the Law Recruiting the Right Volunteers Measuring the Difference your Volunteer Programme Makes Two thirds of the participants16811051 completed a posl-lraining evaluation survey. 01 these 88 /01801681 rated our lrydining as "bx￿lIenveXlreMeIY useful. or °goodlvery useful". Further, 75¢/0 of respondents tojd us they had progressed in term5 of knowledge15116818nd 970/0 of respondent81861681 eommitted to making a change within their OTganisation or taking action as a resutt of the training. Peer Lgarning Sessions for Voluntser Managers We ran 3 Peer Learning sessions, attended by 35 participants. an average of 11.7 per session 11.7 morè par session than in 2022-231. The sessions provided a blend of professional development and learning opportunities for people who manage volunteers. They Included guest speake¥s and much-valued opportunities for peer support. The topics focused on widening participation in vtsluntèèring". Invotving Gen Z Volunteers laged 18-251 Volunteering Among the Global Majority Involving Relu9ees and Asylum Seekers as Volunteers 8espoke Advice on Volunteer Programmes Our Training and Best Pra¢tic8 Manager prtrvided on&tO-one advice lo organisalions on all aspects of managing voluntepr programmes. A total of 31 organisations were supported with good practtce advice over 39 sessions. This represented an increase 016 organisalions acce$5ing thè sérvi¢& and a slight decrease 012 sessions. compared lo the previous year. Twénty one advicE recApienls compkled posl-advice Surveys, wtth 100% finding the advice 'extremely useful, or 'very useful,. 95% anticipated implernentir)g improvement8 to voluntèèring praotices, systems and pr0￿dUreS. 90% of posl-advice survey respondents reported increased knovAedgè. confidènee and skills. Several months aft81 providing advice, we surveyed organisations about the effect of our advice arKI training, in particular the improvements that thèy had been able to make. This longer-lerrn impact survey w85 completed by 11 organisations. 100°k had implemented positlve changes and 100°k improved the qualilynevel of their volunteering practices, from an average rah'ng of 5.8 out of 10 to 7.8 oui of lQ. All respondents said they would recommend VCTH'S advice to other voluntary and community ￿CtOr organis&tions. Some quotes from our beneficiaries..

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 °VCTH provKles infonTr8twe invsluable specialist support for a variety of GonGems lo do wth volunteering - whether thats managing voluntèèrs, your webSit￿Mad¢etjn9 or ensunng that you have all th& policies in place thal they need. l Èm very graleful for Iheirsupport and Iho positive impact they make on both volunleenng org8nisahons 8FJd volunt88r$ in TowerHamletsl" "Your support has been inva14Jable.' I was very new whon I st&rted my Fniti81 role in the company and your trainirws have giv&n me most of my knowledge and undefr3tandiru of the rol& Ih81 I couldn't gel from eXperien￿practs'cIng i the mlg. Th8rpk youl. Organisatkjns Registered This year we registered 22 new Volunteer Involvlng Organisations, 2 more than the previous yeaT. Wè carried out a short heallhvcheck on eath organisation to ensure they could provide a safe and ￿l(￿mInU ènvironment for volunteers before we advertised their volunteer roles. Health theck rneetings also PTovidod an opportunity to raise awareness of our training and advicè sèrviees. At 3Q September 2024 a total 01 557 organisalions wore regÉstered wilh VCTH, a net increase of 22 from 2022-23. 3. Deve in We develw voluntèsring opportunities in partnership the not-for-profit organisations registered with us. These included charities, community groups, social enterprises, and PLtblic sector bodies. Registered organisations were predominantly based in the boTough, while some provided services to Tower Hamlets fÉsidents. We worked hard to ensure th81 the volunteer ro￿$ offer6d were meaningful, appealing and in¢luslve, and that volunteers would be supported in a safe 8nvironm8nt. New or anisations istered durin 1. Al Jarryah Foundab"on BlindAid 3. Build on Belief 4. Disability Sports Coach 5. Healthy Island Partnership 6. Independent You 7. LBTH Family Hubs 8. LBTH GoVerr￿[ Servicès 9. LBTH Idea Stores 10.LBTH Public Realm 11.London Jaguars CommunityAssociation the ear were,. 12. Love lo Swim 13. One Million Mentors 14. Samaritans 15. Thai Boxing FightersAcademy 16. The Diana Award 17. The Dockland Settlements 18. The Kids Nètwork 19. The Vegan SoGiety 20. Travel Hands 21. Vagina Museum 22. Young Elile Managemènt We sought to help organisations develop volunle8r rolès that would enable and enhan￿ their service delivgry, while also ap￿aring to a diverse range of polential volunteers. We developed and promoted 313 volunteeriry role$ over tho entire year1330 roles in 2022-231 on behalf of 106 organisalions. Most roles EqUI￿d multiple volunle8rs. and sorne opportunitiès were advertised more than once. We encouraged organisations to make their volunteer roles more flexible, enabling timÉ-poor volunteers to get involved, and to open LJP volunteering to as wde a pool as possible. Roles were routlnely advertised for 3 months, or until orggnisations told us thèy no longer needed volunteers. o>r asked us to ￿rnew thetr adverts. This process helped us maintsin an up-to-datè database of current vacancies. A quote from an organisation whose voltjnteèr roles we advertised.. °We want lo exlend our heartfelt tharkks for your continued support. Your organization has plEyed ess6ntikl rola in helping us find dodicated volunfeers who truly fftake a difference for our visually impaired comrnurNty. valuè this partn8rship greatly and look fonvard to wotking together the yeats to come to further ourshared mission.. f Volunt&8r Campaigning and Informing A core function of the Volunl&èr Cèntrè is to be the local voice oTrf volunteering - increasing awareness of the issues affecting volunteers and Volunt8Èr Involving Organisalions. We campaign for a volunleel-friendly dim8te, where everyone can participate. W& aim to Influence local decisioThmakers and funders aboLrt the value of volL5nteering to our communit'es, and increase understanding of how volunteering benefits individuals. advocatè for greater rectvJnthon ol the cost ofwellwrun volunlegring programmés, and the importance of effective volunteer management.

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED} FOR THE YEAR ENDED 30 SEPTEMBER 2024 Wè disseminate policy, information and statistics, encourage oryanisations to thiAk about how changing policy, lègislation or populations may affed their volunteer programmes, and urye them lo joln rekvant carrpaigns. Throughout the year we kept 557 organisalions informed lup 22 from 535 in 2022-231. During 202>24 VCTH repTesented volunteering on a number of partnership bodies including.. Digitsl Inclusion Working Group Fair Food Futures Holiday Activities and Food IHAFI Steering Group Asylum Seekers and Refugees CommLJnity Partnership In August 2024, VCTH helped THCVS develop a statement on behalf of the voluntsry ar￿ community saeior, condemning th8 racist and Islamophobic violence and rhetoric that took placè over the summer. We ackn()wlèdgèd the fear and anxpty causèd to volunteers and staff delivering Se￿iCe8, especially colleagues from Global Majority communities. We sought lo build a br(>ad coalition against extremism and violènce. and to celebrate the diversity of volunteers, trustees and stsff in Tower Hamlets. E-bullètlns Our main communication channel with Volunteer Managers was our monthly e-bullelin. This induded information on training for workers and volunteers, funding sources, policy developments. campaigns and research, and volunteer manager job advèrts. We distrnbuted our e-bulletin to an average of f07 contacts la small fall Df 3% from the 628 Cont￿ In 2022-231, However, the average open rate for e-bulletins ¢Dntinued tts increase and reached 35.kn in 2023-24. up 7¥ts from the 28% open rate in 2022-23. This data suggests a slightly smaller bul significanly more engaged audienc4. Websitb- https:Ilww.v¢th.or9.uk We updated our website regularly. Content for Volunteer Managers includ8d inforTnation ab()ut upcoming training and pèér learning sessions. downloadable factsheets, and best practice blogs. WebpagÈs for volunteers included a step-by-step guide on how to apply for a volunteer role and what to expect, and a link lo register Lin trur Improving Employability Through Volunteering programme. Prospective volunteers could use the website to search for Current volunteering roles, register with VCTH and update their prof51es. Con8CiOUS that some of our audience have liwited digital skills, or may not speak English as a rirst language, we focuséd L)n ensuring our website was easy to navigate. Our website registered 44,282 views in 2023-24 - an 86°/p increase on the 23,756 views in 2022-23. The number of èvènts linteractions on website pag¢sl soared from 77k in 2022~23 to 119k this year- a 550/¢ increase. VoluntgèrAlerts W8 maintained a mailing list of people who have reglstered an interest in volunteering via our weEBitè. Wé updated this regularly to add new registrants and remove unsubscribers, ensuring an engaged audiènce, By 3Q Sèptember 2024 this mailing list rèached 3,956 individuals, a 97 /0 increase on the 3,392 subscribers the previous year. We used the mailing list to communicate with volunteers and alert them to new and interesting volunteer roles. During 202&24 we sent 32 VolunteerAlerts12022-23.' 38 alertsl featuring 130 unique volunteer roles in 78 different tsrganisations12022-23.. 177 rolés in 84 organisationsl. The mailing list was also used to advertise our Minoritised Ethnic Trustees and Improving Employability Through Volunteering programmes. Volunt88rs' Weèk11-7 Jun• 2024) Nation81 Volunleers, Week is an annual opportunity to Ihank volunteers and recognise their contributions, as well as to raise the profile Df volunteering, encouraging morè pÉople to get involved. June 2024 marked the 40th anniversary of Volunteers, Week. Our Volunteer5, Week special e-bulletin for Volunteer Managers was published on 2 June to 603 recipients, wlh an trpen rate of 41 %, up from 25% In Junè 2023. It encouraged local Volunteer Managers to reward and celebrate their volunteers. Our flagship event during Volunteers. Week was the Tower Hamlets Volunteering Fair, held on 3 June 2024. We used our mailing lists to invite charities to hold rècruitment stalls and encouraged volunteers looking for their next role to attend.

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 D•v•l erin As the volunteering infrastructure agency lor Tower Harnlels, VCTH 1$ recognised as the local volunteering gxpert in the borough. Strategic partners aeross Tower Hamlets often look to us for input and guidance on volunteering issues. We seek to represènt the interests and concerns of volunteers and Voluntèer InvolvirvJ Organisations at b(>rough and pa￿LondOn levels. and ensure a coherent, joined-up approach. Co-Op•rat¢ VCTH'S Chi¢f Executive and the VSCYF C(H)rdinator wèré active members of C￿Operate - a joint stregic body of voluntary secloT representatives, senior Council stsff and ef¢eted Councillors. C￿Operate aim510 transform how organisations work together to enhance the lives of local people. Betwn us, we represented the interests of Volunteer Involving Organisations and organisalions providing services lo children and young people. Co-operate met three limes in 2023-24. The main themes for discussion during thè yèarwere.. VCS workforce developm8nt- challengés rècruiting and retaining sufficient quality staff and volunteers to deliver services to meet needs Measuring the impact ol the voluntsry and community sector The latèst State of the Sector SUTvey Mayor's Community Grants- in particular delays to decision-making and grant awards paperwork, as wo11 as feedback lo unsuccessful applicants How the Courh¢il could lever external funding into thè btsrough lo support VCS organisations The Mayor's Small Grants pr(>gramme The Tower Hamlets Place Campaign Development of a new VCS Strategy lor 2024 onwards VCTH participated in the Council's Employability Fair in Novembgr 2023 to promote volunteering to ￿SIdentS to help address workforce development challenges. W8 joiTr8d the VCS Strategy Project Team. We also Id￿t￿ed the significant underspend on the Small Grants funding stréam, and raised our serious concerns about morEy designated lor the sector being lost. Partnéring wlth Tower Hamlets CVS Throughoui the year we continued lo work closely wlh our main partner, Towèr Hamlets Council lor Voluntary S6rvice ITHCVSI, lo share insight and avoid duplication of services. Between us WÉ rep￿Sented the b¥oadest $sible range of local Vc>lunlary and Community Sector organisations at stralegic level. The Chief Executives talked regularly to share information, ￿entIty common issues of eoncern, and discuss strategic responses. Our successful 4-year partnership delivering the Infrastru¢tur$ and Capacity Building programme concluded ckn 31 October 2023, but we are committed to seeking further funding opportunities to deliver new projects together. National and Regional Stratsgl¢ Bodl•s We were active members of.. London Plus Our Chlef Execulive atlendgd quarteily Volunt8èr Cénlre Ne￿Ork meetings, engaging wlh staff in other London VolLJnteer Centres to share challenges and successes of facilitating voluntee￿ng in thè Capital. and identify opportunities forjoint working across the region. Voluntary and Community Sector Ernergencies Partnership IVCSEPI We joined regular onlinè meetings of the VCSEP, facilitated by the British Red Cross. It brought together voluntary and public sector agencies, national and local, to deliver a more co-ordinatèd response to emergencies. VCSEP meetings enabled rnembers to share insight and learning, make ¢onnections before emergencies arise, 8nd build their skills and capabtlily. London Communities Emèrgeney Partnership ILCEPI We Continued to engage with the London Communities Emergency Partnership {LCEPI, which brings together VCS organisations to respond to crises in the capitsl. 10-

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 VCTH fa￿lItated the Voluntary Sector Children and Youth Forum IVSCYFI for a 16th Suc￿sSive year. The Forum was funded undèr 8 eontract with Tower Hamlets CoTruncil's Children's Services Directorate until 31 Ma￿h 2025. The Forum supports and represents around 300 voluntary and Community sector (VCSI orsanisations that provide services to children, young people and their families. It acts as a ehènnel for dialogue between these VCS organisations, Tower Harnlets Council and other statutory partners. VCTH employed a parl-time Co-tsrdinator, who liaised with all parties to ensurè éffèctiva information sharing, communi¢8tion, and representation, and who advocated for co-production. The most significant issues affecting VSCYF members in this period were increasing competition to secure funding, and the ri$ing Costs of delivering programmes and s8rvic&g affordably. Members also fa￿d challenge5 in recruiting and retaining staff with the right skills and experience, and supporting their staff to work differently. The COVID pandemic continued lo have an impact on children and families. Therts were new developments from national govemmenl, such as Family Hubs, and locally there was a growing trend for LBTH to deliver servitss in-house, rather than comrnission th6m from the voluntary and community sedor. There weie somè gaps in provision for children, young people and families resuhing from different priorities. There was also a nèèd to equip organisations to support young people to respo￿￿ lo the issues arising from the IsraeVPale51ine conflid. The Voluntsry Secttsr Children and Youth Fonjm met 4 tim6s during 2023-24 wth an average attendanw of 15 organisations per meeting lan increase frtsm 11 organisalions in 2022-231. Forum meetings included briefings fro senior staff from LBTH Children's Services Direclorale. Meetings altemated between online and in person, and covered a variety ol gubjeets, including.. funding. commis$ionlng and grants partnership working poverty safeguarding and Earfy Help children and young people's mental héatth SEND (Special Educational Needs and Disabllltyl provision young carèrs supporting young people in times ol conflict play in Tower Hamlets adolescence, youth Servi￿ and youth justi￿ services supporting refugee familiès in Tower Hamlets Tower Hamlets and North East Londtsn developments and strategies. Fourteen new organisations joined the Forum during the year, bringing the total VSCYF m8mb8rship tts 295 org8nisations- a net increase of 8 from the previous year. The ttstal number of voluntary sector professional$ our database stood at 311 a net decrease of 30 individ￿518 from 2(122-23, reflectiThJ changes in organisations, fundir an￿ individuals, Gircumstancès. We produ¢ed qu8rt8Tly VSCYF a4)ulletins. These included., Forum and Tower Hamlet5 news, funding and training opportunities, and èvènts for children, young people or organisations that support them. In addf(ion we sent regular email updates to members al¢rting them to urgent issues. Faeilitating voluntary and community sector representatitsn continued to be a key focus of the VSCYF Coordinator's work. Three new voluntary sector representatives were appointed this year and the VSCYF Coordinator mel with all five representatives regularly to ensure good reprosenlation for all VSCYF members. The VSCYF Coordinator also delivered practical s8rvice8 for Forum members. She assisted 10 member organisations with fvjnding applications, or helped them decide whether to apply. In addition, she SLVPOrted 5 organisations with reviewing and developing their safeguarding policies and proc8durés. During ihe year. we delivered 3 small-group training workshops for VSCYF meMi￿r5 on.. Developing Safeguarding Policy and Procedures Identifying Realistic Outcomes and Targets for Funding Applications aNI Tenders Onlinè Safety, What Can We Do? Averago trainee numbers15 per workshop} were similar to tha prèvious year. with 16 attendees across the year.

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Consultancy work enabled VCTH staff to use their expertise, whi18 hdping to diversify our funding base a￿1 gènorate unrestricted reserves. This year, we continued to support Ocean Women's Association with )bndraising on a consultancy basis to ensuie sufficient fundtng for their programmes delivered by volunteers. This work was completed in August 2024. We also ¢omm8ne8d a eonsuKanGy project for London Museum, working to develop a bespoke training ssssion on VolunleeTS and the Law for London Museum 8taff and workers at other smaller museums. The training VAS delivered in November 2024. To our staff The trustees wish to extend our gratitude to VCTH staff who have worked with professi￿alisM and dedication. Our people arè undoubtedly our greatest assol. Their determination, skills and experience have enabled VCTH to deliver hwh quality, relevant servi￿8 for T¢)weF Hamlets ctsmmuniiies this year. Our thank8 to.. Catherine Bavage, Chief Executive Evelyn Rodrigues. Training & Best Practice Manager Alex Nelson. Voluntary Sector Children & Youth Forum C<)-ordinator Ileft March 20251 Faiza Sharif, Volunteering Advisor (started May 20241 Zahanar Begum, Volunt?&ring A(fvisor (left November 20241 To retired tru$t••$ Two trustees have retired since our last Annual Report. loana Popovia retired in June 2024, havng completed a term ol just under 2 years. Sabiha Khanan? retired in December 2f124 after 4 years as a trustee. We Ihank them for their commitment and contributions to VCTH'S developmenL To our funders Wa are extrernely gr8leful fix th8 money and confidence that funders and wmmissioners have Invest￿ in Volunteer Centre Tower H8rnlets. Duiing 2023-24 they were.. London Borough of Tower Hamlets Local Community Fund- Infrastructure and C&pa¢lty Building grant {ended 31 October 20231 Mayor's Community Fund - Minoritised Ethnic Trustees (started 1 November 20231 Mayor'$ Community Fund- Improving Employability Through Volunteering (started l November 20231 Voluntary SecloT Children and Youth Forum contract Cty Bridge Foundation Enabling Voluntary Sector Organisations in Tower Hamlets to Develop High Qu8lily Inclusive Volunteering Istarted 1 Sepiember 20231 Poplar HARCA Grant If)wards core services. Flnanclal review On 18 October 2023 VCTH trustees ratified a budget for the yéar ctsmmenang 1 October 2023, projecting a small surplus of £1.719. This was the first time in several years that we were able to set a balanced budget al the outset of the year. This was only Made ptssstblè following receipt of two Mayor's Comrnunity Grant award letters on 11 October 2023, providing income for 3 yèars and 5 months from 1 November 2023. Net current assets Iworking capitsll held at 30 September 2024 amounted lo £64.873 lup (rom £37,856 at 3Q September 20231. The year ending 30 September 2024 proved to be one ol VCTH'S most suc¢essfvl fiftanclal years in recent ts'mes. 12-

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Rèsèrvès pollcy Al the end of the charity's sixteÉnth operational year at 30 September 2024, our total reserves had increased by 71D/¢ from £37,856 to £64,873. Of these reserves, £55,193 185%1 were unreslricled and £9,680 115%) were restricted funds. Trustees are awa￿ of growing redundan￿ liabilitie8 associatad with long-setving staff. and the neod to i￿[Ude the co)sl of consultalion and notice periods in the event of redundancies as VCTH'S major liability. Our Reserves Policy was updated on 22 January 2024. 11 ststes that trustees wll ailn to maintain free reseryes at a level which covers al least three months, njnning costs, bul d￿8 not exceed that lèvèl, plus the redundancy obligations the charity would have in the event of a wind up. The trustees agreè this l&v81 is the most prLKlent and would énable to charity to continue lo operate in the event of an emergency. or a sudden ¢ul to funding. Trustees acknowledge that this level tsf rese¥ves may b8 8spirational in a cha15enging funding environmonl. Thoy ag￿ that, while VCTH should strive to maintain Ihis1evel of reserveg, this shoukl not be achieved at the detriment of VCTH'S core values and long-teTrn viability. On completion of the annual budget, trustees and the Chief Executive identify the new largel range for (￿$ resetves. VCTH Irustetss monitor the level of reserves regularly. Thé main mechanssm for monttoring is the scrutiny ol management accounts and Gash flows presented quarterly al Iruslee board meetings, along with an updated redundancy calculator that tracks our redundancy liabilities. This ensures that Iruslees are awa￿ of any build-up of excÈ5s reserves, or ol reserves being depletéd un6xpectedly or rapidly. Our Reserves Policy is reviewed annually, and whenever there is a significant change in VCTH'S liabiliti&s. The next review will happ6n in JLtne 2025. At June 2025 the tsrget reserves range is calculaied to be between £56,057 and £84,172. The lower figure is 3 months, running costs, based on proiected annual expenditure in 2024-25. The higher figure is 3 months, running costs, plus redundancy liability of £28,115 lor staff at 30 September 2025. At 31 March 2025, cur unrestricted reserves position stood at £59,981, which was within our ￿SerVeS target range_ 13

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Plans for future perrods On 12 March 2025, the staff and trustee team held an Away Day to undertake strategic planning. To assist with this exercise we considered.. The national and local volunteèring picture, including data from the Comtnunity Life Survey 202>24, and demographics of volunteer$ registering with VCTH Whieh communities are Under-f9p￿sented among VCTH service us8rs, and how we might ￿moVe barrier3 to volunteering Current eh211ènges faclng our charity and opportunib"8s w6 could take up New services we could deliver and different ways Df working A refresh of our Strategic PriDrities. The Board of Trustees finalised tha Strategic Priorities for 2025-26 al their Board meeting on 11 June 2025. 1. Diversify incom• sources to sustain Services and increase our financial stability Develop a long temi fvnding slr8tegy to replaee existing funding as il ends Consider piloting new projects with p8rtnèr organisations Identify suitable funding for projects, such as undertaking a quality mark or developing 8 volunteering strategy forTowèr Hamlets. 2. Undertake Board suc¢e5$ion plannlng Appoint VI￿ Chairls) in summer 2025 and a new Chair by De¢emb¢r 2025 Recruit at least 2 addition81 trusteès Involve trust&lsl with experience of working in the voluntary 8eclor andlor volunteer management to re- balance the Board's skillset Recruit trustees from Bangladeshi andlor Sorllali communities to increase community repfftsentation. 3. Make volunteering morè accesslble Drive up participation in v(>lunteering at all levels Target and involve people from Global Majority communit1&5, older people Disabled people and men In volunteering Support people most impacted by poverty into volunteering T8ke volunteering to potential volunteers by increasing our visibility, devèloping more community touch points, and delivering more services from local venues. Encourage organisations to simplify and aceelerAtè application processes to remve barriers to volunteering. 4. Drlve up voluntggring convarsion rates Imoving people from gxpressing interest to starting in voluntè•rlng roles} Focus on providing high quality, tailored senrices that meet needs Run ft)cus groups with re5identsfvoluntepis land with Volunteer Involving Organisationsl to establish what h81ps and what creates blocks Talk to and learn from other Volunteer Cèntres wth higher conversion rates Ensure a strong supply and wide range of app¢aling volunteer roles. Structure, governance and manag•m•nt The organisation is a charitable company, lirniled by guarantee, incorporated on 4 July 2008. and régistèrèd as a charity on 29 Decemb8r 2008. The ctsmpany was established under a Memorandum of Association. which establish￿ the objects and ￿werS tsf th8 charitable company, and is govemed under those Artides. 14-

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 The trustees, who are also the directors lor the purpose of company law. and who served during the year and up to the date ol signature of the financial stslernents were.. Karfn Maschler Leo Zawadzki Megan Cowley Sabiha Khanam loana Popovict Louise Theophile Ricardo Ltsbo IResigned 10 December 2024) IResigned 20 June 20241 (Appointed 29August 20241 Recruitinent and appolntment of trustees Th8 proeess for appointing the charity's trustees is sel oul in the Memorandum and Articles of Association. As VCTH is a charitable (￿MpaNY, trustees also act as company directors. The minimum nurnber of trustees is three, with no maximum. The Board of Trustees may appoint anyone wlling and fil to act as a trustee and director, subject to the provisions of IheArticles of Association. One Ihird of trustees must r8tirÉ {but may stand for r*lectionl each year. Trustees are appointed annually, for a maximum of seven consecutive years, at whieh point thèy must retire. Trustees who have ser¢ed seven years may stand for reoleetion, but only one year after the dale of their rel1￿Ment. Trustees may only hold the same Honorary Offiear role for a maximum of five years. The charity conduets regular skills, experEnce and diversty auditg of trugtèès. These audits I(￿ntIfy gaps in skills, or under-representation of particular groups or communities, and are fundamental to the ￿eTultMent prO￿S$. Vacancies are advertised arKI pot8ntial trustees complete an application fomi, outlining their relevanl skills and experien￿. Shortlisted applicants mèèt wth a selection panel, comprising the Chair. on8 other trusts¢ and the Chief Executive. If successful at inleFview. applicants are invited to observe a Board meeting and méét Currènt trustees. If all parties agree lo proceed, the applicant is either co-opted or nominated for election at the nextAGM. Ntsna of the trustees has any beneficial interest in the ¢ompany. All of thè trustèés are members of the company and guaranloe lo contribute £1 in the event of a winding up. Organisational struetur• Volunteer Centre Tower Hamlets was eslablished in July 2008 as an independènt charitable company by a team ol four committed volunteets, who became its initial 3 trustees and founder Chief Exècutive. The charity marked its 16th full operational year on 30 Septembèr 2024. Volunteer Centre Tower Hamlets h8s a Board of Trustees, which meets al least 6 limes a year, and is responsible for the strategic direction and governance of the charity. The charity's Chief Executive attends Board meetings 8$ an advisor, bul does not have voting rights. Dvring the yeai, seven individuals were involved as tharity twstees. Two were Ttswer Hamlets residents, ensuring local community involvement. Karin Maschler and Leo Zawadzki continued in the roles of Chair and Treasurer respectively - positions they havé hèld since August 2021. One trustee ietiied dLJnng the year.. loana Popovici lJune 20241, and Sabiha Khanam has since retired (De￿rnber 2024}- We were dèlightèd to appoint Ricardo Lobo, a graduate of our METS trustee trainin9 and matching programme, lo our Boarf ofTrustees in August 2024. Responsibility for operational management was delegated to the Chief Executive, Catherine Bavage. who 18 responsible for HR. finance, fvndraising, and managing setvice delivery. She ensures that the charity delivers hkJh quality, responsive services lo rneel the targets and outc(>m6s set out in grants and contracts. The Board Of Trustees has appointed all staff, indudirvJ key management personnel, on a grade within the National Joint Council INJCI pay scale for Local Government employ￿5. Where the charity's financial posib.on allows, the Board awards annu81 pay rises, agreed nationally by the NJC. VCTH impl8mented the NJC 2024 pay award in December, baGkdaled 1gApril 2024. 15-

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUEDI FOR THE YEAR ENDED 30 SEPTEMBER 2024 Inductlon and training of trustè•s Trustees ar& issuéd a role description, oullining their stalulory and additi(>nÈl govemanee responsibilities. On joining the Board, Iru51ees a￿ Intfoduced to other Board members and paid staff. and provided Mrith a comprehensive induction. TTuslees are expected lo altend 6 Board meetings a year plus an annual Away Day. Thèy must acquaint themselves with VCTH'S policies and proTrdures, strategic plans, budgets, and goveming document. TrLlStees are prompted to take up rèlevant learning and development OPPDrtunili¢s lo help them fulfil their iole and responsibilities

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Risk Managemènt Our Risk Register identifies risks and their potential impact in 5 areas". governance, operational, financial, ènvironmentallexlernal, and compliance. It describes the steps needed to m￿19ate risks. The trustees have etsnsidered all the major risks lo whieh the charity is exposed and are sali$fied that systems or procedures are established to mitigate those risks. The Gharity has a suite of policies and pro¢edures that trustees, staff and volunleeTS must obyervè. In November 2023. trustees establishèd working groups to refresh a number of policies, and in January 2024 agreed a schèdule for this work. During thè year, trustees reviewed and approved 7 polics, and this work continues.. Reserves Policy122 Jan 20241 Chair's Action Policy122 Jan 20241 Trustee Recruitment Proc8duiè122 Jan 20241 Flexible Working Policy120 Jun 20241 Food Safely Procedure129 Aug 20241 Acadent and Incident Reporting procedu￿129 Aug 20241 Redundancy and Redeployment Policy123 Oct 20241 From June 2023 until December 2024 Sabiha Khanam was tho tru$lees' Designated Board Safeguarding L88d. After Sabiha's retirement this role tranSfe￿d to Ricardo Lobo, who completed comprehensive safeguarding children training wlh NSPCC. To ensure that VCTH cornpli&$ with legislation and implements good employméftt practice we contract wth Bright HR, who provide the trusEees and Chiof ExecuLive with employment advice. We continued lo offer Brig)t HR'S Empjoyee Assistance Programme to the team, giving staff and volunteers access to hea￿h and wellbetng support, including web TesouTCeS. a 24-hour helpline and counselling sessions. Our staff ¢ontinued to work primarily from home throughout 2023-24. They were PTovided with the necèssary equipment and paid Working At Home Allowances. Being offi¢e-fr¢e pritrritises our commitment to sustaining serviees and staffing over fixed a¢wrnTModation costs, enabling VCTH to make Consid6rab￿ savings on core CLlSts 8nd sustain a more climate-friendly model. We eontinued to use the professional gérvicès of Adrian Hull as our managernent accountsnt, and Creative Payroll Services for managing our payroll, A charty combinÉd insurance policy was in Pla￿ with Aviva Insutanee Ltd through(>ut the year covering,. employer's liability1£10ml, public liability1£5ml, products liability1£5ml, business interruption, executive risks (including tru51ee indemnity and directors, liability), professional indemnty. cybèr loss rèeovèry, fidelity guarantee. property and business equipment. money and personal accident assault, group porsonal accident, goods in transit, and legal expenses. We took separate commercial legal expenses insurance through Bright HR lo indemnify VCTH against gal costs and compensatory awards associated with employment disputes. Under VCTH'S Conflicts ol Interest Policy trustees and staff must declare any actual. potènti81 or perceived conflicis of interè$t. Between January and April 2024 trustees and staff updated their declaration ol Interests forms. Dedaring ¢otrficts ￿mained a standing agenda item at all Board meetings. Like many voluntary and community sèctor organisations, Volunteer Centre Tower Hamlets experten￿d increased demand for services in thè wake of the COVID pandemic and wlh rising poverty. The climate of styff competition for funding continued, making se¢urlng Income challenging. Nevertheless, VCTH'S Income increased by over 36Yo lo £213,517 in 2023-2412022-23.. £156,641), and we ended the year in surplus. Wé nègotiated lunding in advance for Jll contracts and grants, ensuring positive cash flow throughout the year. We tske our cornrnitment to protecting individuals, personal data seriously. During the year. the Volunteer Centre re- registered with the Information Commissioner's Offi{. Stsff and volunteèrs are aware of theFr respongibililiés not to disclose the personal tsr sensitive data of our service usgrs. We began to rtview our Data Protection Policy wlth support from expert corp()rste volunteers, and this work will conclude in 2025. 17-

VOLUNTEER CENTRE TOWER HAMLETS TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 VCTH is COMM￿ted to remlling Suitab￿ qualTrlad and expèrienegd staff. A new memb8r of staff. Fal20 Sharlf. joined the team in May 2024 as a part-tirTJ8 Volunleeiing Adwsor, followlng a compefjfjya èxtèmal recruitment exercise. Continued prof8ssional d8velnpmgnl for staff is essential for retention, ensures that skllG and knovAedgè arp updated, and reducès our exposure lo risk. In 202>24. all stsff look up loaming aFKI development op￿rtun1￿.8s. Staff completsdAotivè 8ystandertralning with ProtectTonApproaches In December 2023. Stat•m•nt of Tn￿lee$ responslbllttlos The Iruslees. who are also the directors of Votuntser Centre Tower Hamlet5 for the purpose of ci>mpany law. are T&5wnsible for prepar1￿ the Trustee5 RepE>rt and the ffinanc￿ statements in accordance with applcable law and Unilad Klngdom Accounting Standards {Unlted Kingdom GenèrallyAcc¢pted Accounting PRclicel- Company law requlres th8 t￿￿teeS to prepare tln8ncial statements for each financAal yèarwhi¢h giv8 8 truè and fair vlgw of the state of affairs of the tharity and of the Inwmirng resources and applical4)n of resources, incl￿j1ng Ihg ncomp and expenditure, ofthè charilable company for that year. In pr9paTi￿g these finanaal statements. th8 trustees are rnquirg(J lo-. - seled suitabk accountlng polkies and then appty them consi5tenlly- - observe the metFKids and prlnciples in Ihe Charities SORP.. - make jLtdgements and estimates that are reasonable and prudentr. and prepère the ftnanclal slatgments on the going Goncern bgsi¥ unless it 18 inappmprfale to presu￿ Ihgt Ihe charty will continue in operation. The twslees are re$ponsiblB f(Y keepuig adequate accourrting re¢ord5 that disclose with reasonablè a¢¢uracy at gny lirne Ihe financial posltion ofthe charity and enable them to ensure that thB financial sktements Gomply wlth the Compantes Act 2006. ThEy are al80 iespon5ible for safeguarding the a5sels of th8 charity gnd hence ftsr taklno reasonabte steps fgr thè prevention and d8tectiDn of frdud and other irregularitie3. The trusteps are reSp(￿sIble for tho maintenance and in18grity of th& chartty and finanual infomatlon included on Ihe ch8riVs webslt8. Legislation in the United Kingdom govgrning the preparation and dBsemlnaUon of f￿ancial $tatemenls may differfrom bgislatlon in otherjurisdictions. Auditor Kingston BurrK)wes Audit Ll(J weTr appDiNted as auditor to th• company and a resolution proposlng that they bo re apwnted will be put at a General Mèet(ng. Dlsclosure of Informatlon to audlltx Each of the trustees has conflrrned that th8r8 is no Snformalion of whid) they ara aware which 1$ relevant t¢ th¢ a￿d￿t. but of which the auditor is unaware. They have furthèr confirmed thal Ihey have laksn appropriate steps to Identify such rglevant information avj to establish that th8 8udilor 18 aware of such infomialion. The Trjslees repL7rtwas approved by th8 Board of Trustees. Karin Maschkr Chalr of Board of Trustees 11 June 2Q25 18-

VOLUNTEER CENTRE TOWER HAMLETS INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF VOLUNTEER CENTRE TOWER HAMLETS Oplnlon We have audited the fsnandal statements of Volunteer Centre Tower Hamlèts (thè 'charity'l for ihe year ended 30 September 2024 which comprise the Statement of financial activities, the bal8nce shèèt and notes to the financial statements, induding significant accounting policies. The financial reporting framework that has been applied in their pieparation is applicable 18w and Uniled Kingdom Accounting Standards, including Financial Repc>rting Standard 102 The Financial Reporting Standard applicable in Ihe UK and Republic of Ireland (United Kingdom Gener8llyAeeepted Accounting Praclicel. In our opinion, the fin8n¢ial statements.. give a true and fair view of Ihe stale of the ¢haril#ble ¢ompany's aflairs as al 30 September 2024 and of its incoming rèsources and application of resources, including its inci)me and èxpenditure. lor the year then ended., have been properly prepared in accordan￿ wrth UnitÉ¢J Kingdom Generally AC￿pted Accounting Prad1￿.. and have been prepared in accordance wtth the reqU1￿m&nts of the Companies Act 2006. Basis for opÉnion We condueted our audit in accordance wlh Inleinalional Standards on Audiling IUKI IISAS IUKII and applicablè law. Our resptsnsibilities under those standards are further described in the Auditors responsibilities for the audit ol the financial staÈ8ments Section of our report. We are independent of thè charity in accordan￿ with the ethical requirements that are relevant to our audit of fi'nancial statemènts in the UK, including the FRC'S Ethical Standard. and we have lulfi116d OUT Other ethical responsibilities in aowidance wth these requirements. We believe thal the audit evidence we havè obtained is sufficient and appropriate to prowde a basis for our opinion. Coneluslons relating to going concern In auditing the financial ststaments, we have concluded thal the Tru81eos use of going con￿rn basis of accounting in the preparation of the financial statements is appropriate. Bas8d on thè work we have performed, we have not identified any material uncertainties relating lo events or conditlOn5 that, individually or collectively, may ca8t signific8nt doubt On the charity's ability to continue as a golng concern fgl a period of al least twelve month5 from whèn thè financial statements are authorised for issue. Our ¥esponsibililies and the rèsponsibilities of the Iruslees with resPe¢t tr) going concern are described in the relevant sections of this rèpc>rL other Inforniation The other information comprises the infom)ation included in the annual report other than the financial statements and our auditorfs report Ihereon. Thè trustees are responsible for the other information contair￿d within the annual port. Our opinion on the f nan￿81 ststements does not cover the other information and. excèpt to th6 extènt olh8rwisè éxplicitly stated in wr report, we do not express any form of assurance conclusion theTe(Trn. Our responsibility is to read the other information and, in doing so, consider whether the other informabon is maleri8lly inconsislenl with the financial statements or our knowiÉdgè obtain6d in the course of the audit, or otherwise appears lo be materially mi55tated. If we identity such material inconsistències or apparent material misslalements, we are required lo determine whèther this gives rise to a material misslalemenl in the financial statements Ihemselves. If, bas¢d on the work we have perfome¢J, we conclude that there is a material misstalemenl of this other infom)alion, we are required lo report that f8Ct. We have nothing lo report in this regard. Opinion$ on other rnattefs prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of our audit.. the information given in the Trustees report lor the financial year for whiGh th¢ financial stalements are prepared, which indLJdes the dirèctors, report prepared for the purposes of company law, is consistènt with the financial statements., and the directors. report includèd within the Trustees report has been prepa￿d In accordance wth applicable legal requirements. 19

VOLUNTEER CENTRE TOWER HAMLETS INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF VOLUNTEER CENTRE TOWER HAMLETS Mattèrs on which we are required to report by exception In the light of the knowledgè and understanding of the charity and its environmtrnt obtained in the course of the audit, we have not identified material mlsstatements in the directors. report induded within the Trustaès report. We have nothing to report in respect of the foltowing matters in relatiDn to vthich the Companles A¢t 2006 requires LES to report to you if, in our opinion.. adequate accounting records have not been kept, or retums adequate for our audit havè not bèen received from branchès not visited by us,. or the financial statements are not in 8grèèmènt with the accounting records and retums,. or certain disdosures of trustees, remuneration specified by law aré not made,. or we have not r8eèivèd all the information and explan8lions we require for our audit., or the trustees were not entitled to pr8paré th8 finanaal statements in accordance with Ihfj small companies regime and take advantage of the small comp8niÈg' èxèmptions in preparing the Trustees report and from the requirement to prépare a strategic re￿rt, Responsibilities of trustses As explained more fully in the siatemenl of Twstees responsibilitiès, the trustees, whcTr are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give 8 true and fair view, and for suth internal control as the Iru5tees detemine is necessary to enable the preparation of financial statements that are free from material rllisstatement, whether due to fraud or èrror. In preparing the financial slatemer¥ts, the trustees are responsib￿ for assessing the eharity's ability lo continue as a going concern, disclosing. as applicable, matters related lo going ¢on¢ern and uslng the going con¢ern basis of accounling unless the trustee$ Èither intend to liquidate the charitable company or lo ¢ease 0￿ratiOnS. tsr have n(> realistic aliernatwe but to do so. Auditorfs responsibilitiès for th8 audit of the financial ststemonts Our objectlves are to obtain reasonable assuranoe about whèthér thè finanual statements as a whole 8re free fro material misslaleEnent, vA)ether due to fraud or error, and to issue èn auditorfs report that indudes our opinion. Reasonable assurance 18 a high 16vel tsf assurance but is not a guarantee that an audit rAnducted in accordance th ISAS IUKI will alw8ys detect a material misstaternent when il exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate. Ih8y could r88sonably be axpected to influen th6 economic decisions of useTS taken on the basis of these financial statements_ Irregulorilies, including fraud, are InStan￿S of non-Gompli&nce wth laws and regulations. We design procedures in line with our fesponsibilitie5, tsuuined above, to detect rnaterial misstataments in respect of irregularitigs. including fraud. The exlenl to whid) our procedures are capable of delecting Irregularities, including fraud is detailed below.. Enquiry ol management, those Charg￿ with govemance about actual gnd potential litig&tion or claims and identification of non-co)mpliance with laws and re9ulations. Revièwing minutes of meetings of those oharged with govemance. Reviewing financial statement disdosures and testing to supporting docurnenlation lo assess ¢ompllance with appliGable laws and wulalions. Auditing the risk of management override of controls, Sncluding through testing joumal entrie8 and other adjustments lor appropriateness. Perfomiing analytical proeeduras to identify any unusual or unexpected rglatignships that may irKJicate risks of material misstatement dug lo fraud. Professional sceplicisrn in ¢ourse of the audit and wth audit sampling in material audit areas. Because of the inherent limitations of Sn audiL there is a risk that we will not detect all irregul8rities, Including those leading to a material misslalemenl in the finaneial statements Dr non-compliance with regulation. This risk Increases the more that Complian￿ with a law or regulation is fomoved from the events and transactions r8ff8cted in the financi81 statements, as we will be less likely to become aware of inslances of norpccimpliance. The risk is also greater regarding irregularities occurring due lo fraud rather than error, as frBud involves intenb'onal concealment, forgery, collusion, omission or misrepresenialion. A further descrsption of our Fesponsibilitiès is available on the Financial Reportino Councll's website at.. https.'Il w.frc.org.uklauditorsresponsibilib.as. This description forms part of our auditorfs report. -20-

VOLUNTEER CENTRE TOWER HAMLETS INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF VOLUNTEER CENTRE TOWER HAMLErs Use of our report This report is made solely to the charitable company's members, as a body, in accordan￿ with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitatle company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the ftjllest @xtenl permitted by law, we do not 8￿pt or assume responsibility to anyone other than the charitable company and the charkable company's members as a bgdy, for our audit work, for this report, or for the opinion8 we have formed. Kevin Flsher BA FCA CTA {Sgnior Statutory Audltor) For and on behalf of Kingston Burrowes Audit Lld, SlatutoryAudrfcor 308 Ewell Road Surbrton Surrey KT6 7AL 23 June 2025 -21

VOLUNTEER CENTRE TOWER HAMLETS STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 30 SEPTEMBER 2024 Unrostricted Restricted funds fund$ 2024 2024 Totsl unrèstrict￿ Restricted funds funds 2023 2023 Total 2024 2023 Notss Incom8 frnm: Charitable activib'es 62,632 150,885 213,517 75,677 80,964 156,641 Total incom• 62.632 150,885 213,517 75,677 80,964 156,641 Expenditure on: Charitable aclivÉtses 43,376 143,124 186,500 89,179 79,795 168.974 Total expenditure 43,376 143.124 186,500 89,179 79,795 168,974 N¢t incornellexpenditur•} and m¢)vement in funds 19,256 7,781 27,017 {13,5CI21 1,169 112.333} Roconciliation of fund$: Fund balances at 1 October 2023 35.937 1,919 37,856 49,439 75Q 50,189 Fund balances at 30 Sèpt•mb•r 2024 55,193 9,680 64,873 35,937 1,919 37,856 Th8 Statement of financial activities incluok5 all gains and losses recognised in the year. All income and expenditure derivé from ¢ontinuing activities. -22-

VOLUNTEER CENTRE TOWER HAMLETS BALANCE SHEET ASAT30 SEPTEMBER 2024 2024 2023 Curront assets Debtors C43h Et bank and in hand 10 6.484 90,077 67,535 96,561 73.983 Credltors: ￿￿OUnt$ lalllny due withln one year 11 (31.6881 (36,127) Not Gurr¢nt as¥ets 64,873 37,856 The fund$ of the charTty Restrlcted Income fU[￿S Unreslricled funds 14 15 9.680 S5,193 1,919 35.g37 64,873 37.856 Tho financlal ststements wer6 approved by the trustees on 11 Juno 2025 Leo Zawadzkl Treasurgr Company reglstrotlon numbgr 6638750 {EnU[ar￿ and Wales) -23-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2024 Accounting policie$ Chartty infomiation Volunteer Centre Tower Hamlets is a private company limit￿ by guarantee incorporated in England and Wales. The registered office is Norvin House, 45-55 Commerual Street, London, E16BD. 1.1 A¢¢ountlng ¢onYentlon The financial statements have been prepared in 8¢¢ordan¢e with the charity's governing document. Ihe Companies Act 2006, FRS 102 "The Finan￿al Reporting Standard applicable in the UK and Republic ol Ireland" and the Charrties SORP "Accounting and Reporting by Chaiitie5.- Statement of Flecommended Pradioe appI1¢ab￿ to Charities preparing their accounts in accordanoe with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021" The charity Is 8 Public Bènefit Entity as thfined by FRS 102. The charity has tsken advantsge of th& provislons in the SORP for chaiities not to prepare a stat￿￿nI rAsh flows. The finan¢ial ststements are prepared in sterling, which is Ihfj functional etjfrency of the charity. Monetary amounts in these finanGial statements are rounded to the nearest £. The financial slalements havè bèèn prepared under the historical cost convention, Imodified lo include the revaluation of freehold propertiés and to include investment properties and certain financial instr(rnenls at fair valuel. The princdpal accounting policies adopted are set out below. 1.2 Goin9 concern At the time of approving the financial ststements, thè trusteès have a reasonable expectslion that the charty has adequate resources to continue in oiper*ional existenco for the foreseeable future. Thus the IMtees onlinue to adopt the going cOn￿M basis of accounting in preparing the financial 5ts1ements. 1.3 Charitable funds Unrestricted funds are availab18 for usè at thè discretion of the Iruslees in furtherance of their Char￿able objectives. Restricted funds are Subl￿t to specrfic condittons by donors or grantors as to how they rnay be used. The purposes and uses of the restricted funds are sèt out in the notes to the financial staternents. Endowment funds aTe subj8Ct to spècific condbtsons by donors that the capital must be malntained by the charity. 1.4 Income Items of incomtr are re¢ognised in the finanaal statements when all of the following urtèria ère mot.. The charity has entitlement to the funds; any perforrllance conditions have been met or are fully wthin the control of the Cha￿tY,. there is sufficient certainty that receipt of thè incomè is considered Probable.. and the amount can be measured reliably. Income from perforrnance related grants and Th)ntrod3 is fecognised as the charity eams the right to ctsnslderation through delivery ol the specified seTVi¢eS. .24-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED} FOR THE YEAR ENDED 30 SEPTEMBER 2024 Aecountlng policios Icontinued) 1.5 Expenditure Expenditure is ￿COgniSed once there is a legal or constructive obllgatlon to make payment to a thiTd party. it is probable that settlement w¢ll be required and the amount can be measured reliably. Expendf(UTe includes all irr8covÈrablé VAT which is included as part of the relevant cost. Expenditure on charitable activities comprises those costs associated with dèlivèry of the various activities and services for the charity's benefieiaiies. Expendilure includes those costs of 8 direct nature which can be allocated lo a sp¢cific activily and also indudes indirect costs, including govem8n¢e ¢osts that do not relate lo a specific a¢tiwly bul are n8cessary to gupport those activities. Support costs are apportioned to eaeh activity on the basis of staff time. 1.6 Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held al call with banks, olher short-term liquid investments with original maturitiès ol three months or less, and bank overdrafts. Barhk oveidrafts a￿ shown within borrowing5 in current liabilities. 1.7 Retirèmènt Payments lo defined contribution retirem8nt b6nèfit schemes are charged as an expense as Ihoy fall due. 1.8 Debtors and craditors Dobtors and creditors ￿th no staled interest rate and which arè receivable or payable wrthin one year are recorded at transaction price. Any108ses arising from Impairment are recognised in expenditure. 1.9 Tangible fixed assèts and dèprèclation Tangible assets costing more than £1,500 are egpit81is6d and are stated at cost less accumulated depreaation. CrEtlcal accounting estimatès and ludg•m8nts In thè &pplieation of the charity's accounting policies, the Irusl¢es are required lo make judgements. estimates and assumptitsns about the carrying amount ol assets and liabilities that are nol readily apparent from other sources. The estimates and assoaated assumptions ar8 ba58d on historical experience and other factors Ihal a￿ considered to be relevant. Actual results may differ from th￿e estim&l8s. The estirnates arKI underlyinu assumptions are reviewed on an ongoing basis. Revi8ii)ns to accounting estimates are recognised in the period In which the estimate is revised where the revision affects only that period, or in the rRriod of the revision and future periods where the revision affects both current future periods.

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Income from charitablo actlvltles Unrestrlcted Restricted funds funds 2024 2024 Total Unr•strlct•d Restricted funds fundg 2023 2023 Total 2024 2023 Income from Charitablè actlvlties LBTH - Voluntary sector children & youth IDrum LBTH- COWD 19 Volunt¢erlng Hub LBTH - InlrastrL￿tUre and Capacity Building Poplar HARCA. Othèr Cclnsultancy and training ineome CYLY Bridge Found81ion LBTH- Minorilised Ethnic Trustees LBTH- Improving Employsbility 50,108 SO,108 45,309 45,309 25,000 25,000 6,250 6.250 75,000 75,000 12,524 12.524 72,000 5.368 5,368 5,%4 72,000 5,964 36,656 36,656 35.979 35,979 62,632 150,885 213,517 75,677 80,964 156.641 Section 37 Statemènt.. During the period, the grants recsiv8bl8 from LB Tower Hamlets were expended on various projects for the PUTposes for which they were giv8n. ot the LB Tower Hamlets ineom8 of £145,309 recognised in 2Q123, £70,309 retated to Un￿strICted funds and £75,000 lo reslricled ful￿3. Th8 remaindèr of the charitable activities inctrnk of £11.332 recognised in 2023 related to unrèstrieted funds of £5,368 and restricted funds of £5,964. -26-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Exp•nditur• on cha￿table acti¥iti88 Voluntooring Volunteering services seNIcos 2023 2024 Direct Costs Staff costs Activity Gos15 Staff and volunteer training and recruitment Travel costs Volunteer expenses 162,192 6,461 941 396 98 145.793 5.801 975 295 50 170,088 152,914 Share of support and govemance ¢g$ts l$eè nat• S} Support Governance 10,093 8.319 10,220 5,840 186,500 168,974 Analysi$ by fund Unrestri¢tsd funds Restricted funds 43,376 143,124 89,179 79,795 186,500 168,974 Support costs allo¢ated to actlvltles 2024 2023 Office (x)8ts IT support Compuier and website costs Other costs Govem8nce costs 5,481 3.202 246 1,164 6,319 4,892 2,899 1,270 1,159 5,840 16.412 1e,060 Analy$•d beh¥een: Volunteering services 16,412 16,060 -27-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Support costs allocated to activities ICont]nu•dl 2024 2023 Govèmancg costs comprise: Audit feès Accountancy AGMIAnnual review 2,190 4,095 34 1,950 3,8DO 90 6,319 5,840 Net movem•nt In funds 2024 2023 The net movernenl in furKls is statèd after chargingllcred¢iingl'. Fees payable lor the audit of the ch8rilYs financial statements 2.190 1,95CI Trusts&s None of the trust88s (or any persons connected wlh them) rocelved any remuneration or knefits from the charity during the year. Trustee meeting refreshments and training costs amoL*nling to £Nil 12023.. £Nill wère paid on behalf of nil 12023 .' nil) trustee8. Employe The average monthly number of employees during the year lYdS', 2024 Number 2023 NuM￿r Employment Costs 2024 2023 Wages and salariÈs Social security costs Othér pènsion costs 146,888 9,637 5,667 131,981 7,732 6,080 162.192 145,793 The average number of èmployees during the period, calculated on the basis of full time equiv81ents was 3.2 12023.. 3.21. There were no employees whosg annual TeFnuneration was more than £60,000. -28-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 Employeos IContinuÈd) Remuneratlon of key mana9èm¢nt pèrsonnel The remunerolion of key management personnel was as follows.. 2024 2023 Aggregate wmp8nsation 60,125 54.325 Under FRS 102. employee benefits include gross salary. employer's NIC, employer's penston Contributions and benefits in kind. Taxation The ¢harfty is exempt from tax8tion on its activitiès because all its income is applied for ¢haAtsble purposes. 10 D•btors 2024 2023 Amounts falllng due within one yèar- other debtors Prepayments and accrued income 6,404 80 5,965 483 6,484 11 Cr•ditors'. amount¥ talling du8 within one year 2024 2023 Note5 Deferred incoTVg Accru81$ 12 26,504 5,184 31.772 4,355 31,688 36,127 12 D•ferred income 2024 2023 Other deferred incorne 26,504 31,772 Deferred income 18 induded in the finanoal staternenls 8$ ftsllows.. 2024 2023 Deferred irbcomè is induded wthin.. Current Ilabillties ,504 31.772 Movements in th8 year.. -29-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 12 Deferred Income (Continuedl Deferied inEtsme at 1 October 2023 Released from previous periods Resour￿$ deferrèd in the year 31,772 (31,7721 26,504 23,930 123.9301 31,772 Deferred income at 30 September 2024 26,504 31,772 13 Retirement benefit scheme$ 2024 2023 Defined ¢ontribution schemes Charge to profit or loss in rèspect of defined Gontribution schemes 5,667 6,08 The charity operates 8 defined contribution pension scheme for all qualifying employees. The assetg of the scheme are held separately from thosè of thè charity in an independently administered fund. 14 R•strict8d funds The restricted funds of the charity eomprise the unexpended balances of donations and grants h81d on trust subject to 8pecific condition5 by donors as to how they may be used. At 1 Octobèr 2023 Incoming resources R•sources •xp•nd•d At30 Sgptèmbor 2024 LBTH - Infrastructure City Bridge Foundation London Plus- laptops LBTH- Improving employment LBTH- METS 142 1,027 750 6,250 72,DOO 16,3921 168,118) 4,909 750 1,216 2,805 35,979 36,656 134,7631 133,8511 1,919 150,885 1143,1241 9.68CI Previous year: At 1 October 2022 Incomlng resources Resources expended At30 September 2023 LBTH- Infrastructure City Bridge Foundation London Plus-18pIop8 75,000 5,964 174,858} 14,9371 142 1,027 750 750 750 80,964 179,7951 1.919 30-

VOLUNTEER CENTRE TOWER HAMLETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 30 SEPTEMBER 2024 15 Unrnstrictsd funds The unreslrided funds ol the charity comprise the unexpendèd ba18n¢es of donations and grants which are not subject lo sp￿lfIe conditions by donors and grantors as lo how they may be used. These indude designated funds which have been set aside out of unrestricted funds by the trustees lor specific purposes. At 1 October 2023 In¢oming resources R•soure•s At30 expended Septembèr 2024 General funds 35,937 82,632 (43,3761 55,193 Previous year: At 1 Oetobèr 2022 Incoming resources ResouTCgS AtJO &xpendfrd September 2023 General funds 49,439 75.677 189,179} 35,937 16 Analysls of nèt assets behveen fund UnTOStrlcted fund$ 2024 Restriet•d funds 2024 Total 2024 At 30 Sèptèmber 2024.. Cuirent assetsllliathliliesl 55,193 9.680 64,873 55,193 9,680 64,873 Unrestrlcted funds 2023 Restrlcted funds 2023 Totsl 2023 At 30 September 2023: Current 88setsllliabilities} 35.937 1,919 37,856 35.937 1,919 37,856 17 Contlngent Assots Total grant funding owarded a8 at 30 September 2024 bul not y&1 re¢eiv¢d and recognised as income due lo the recognition criteria not being Tllét amounts to £354,28112C123- £503.1891. 18 Rg14tsd party transactions There We￿ no disdosable related party transactions during the yeaT12023- none). 31