2022-09-30-accounts - Connected Voice

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		Page
Report ofthe Trustees		1-18
Independent Auditors' Report		19-21
Consolidated Statement of Financial	Activities	22
Consolidated Balance Sheet
Charitable Company Balance Sheet		24
Consolidated Cash Flow Statement		25
Notes to the Financial Statements		26-45

Political c	Political c	ontribution	s	s
The charity		made no	political contributions.
MEMBERS OF THE			BOARD OF TRUSTEES AND PROFESSIONAL ADVISORS
Registered		Charity	Number	1125877
Company		Number		06681475
Trustees				Simon Elliott
				Nitin Shukla (resigned 15		June 2022)
				Martin Horrocks
				Elaine Slater
				Paula Park
				Hannah Owens
				Tracy Huitson
				Amanda Lee
				Colette Harrison
				Busola Afolabi	(appointed	01 March 2022)
				Keith Proudfoot	(appointed	18January 2023)
Chief Executive				Lisa Goodwin
Principal	Office			One Strawberry	Lane
				Newcastle upon	Tyne
				NE14BX
Auditors				Haines Watts North East Audit LLP
				17Queens Lane
				Newcastle upon	Tyne
				NE11 RN
Bankers				Yorkshire Bank	Pic
				Newcastle Business Centre
				29-31 Pilgrim Street
				Newcastle upon	Tyne
				NE1 6RL
				Unity Trust Bank	Plc
				PO Box7193
				Planetary Road
				Willenhall
				WV1 9DG
					15

			Unrestricted	Designated	Restricted	Total	Total
			funds	funds	funds	2022	2021
		Notes
Income from:
Donations and legacies			8,531			8,531	19,218
Charitable activities
Grants and contracts			825,951		484,190	1,310,141	1,363,275
Chargeable services			270,846			270,846	179,698
Other trading activities
Subsidiary income			258,951			258,951	233,672
Other trading income			9,369			9,369	9,897
Investments			10,701			10,701	9,848
Total income			1,384,349		484,190	1,868,539	1,815,608
Expenditure on:
Costs of raising funds
Subsidiary expenditure			248,230			248,230	196,308
Investment management	fees		3,899			3,899	3,536
Charitable activities
Operation ofthe charity			1,063,365	53,802	243,859	1,361,026	1,608,307
Total expenditure			1,315,494	53,802	243,859	1,613,155	1,808,151
Net movement before investment
gains/(losses)			68,855	( 53,802 )	240,331	255,384	7,457
Net gains/(losses) on investments			( 61,248 )			( 61,248 )	69,484
Transfers between funds		22
Net movement in funds			7,607	( 53,802 )	240,331	194,136	76,941
Reconciliation offunds
Total funds brought forward			592,829	276,644	145,554	1,015,027	938,086
Total funds carried forward			600,436	222,842	385,885	1,209,163	1,015,027
All income and expenditure	derive	from continuing	activities.

						2022		2021
				Notes
Fixed assets
Tangible assets				16		15,180		21,530
Investments				17		420,136		459,154
						435,316		480,684
Current assets
Stock				18	30,968		23,187
Debtors				19	403,982		382,352
Cash at bank and		in	hand		940,901		816,363
					1,375,851		1,221,902
Creditors:	amounts		falling due
within one	year			20	( 602,004 )		( 687,559 )
Net current	assets				773,847		534,343
Net assets						1,209,163		1,015,027
Funds
Unrestricted	funds					600,436		592,829
Designated	funds					222,842		276,644
Restricted funds						385,885		145,554
						1,209,163		1,015,027

			Notes		2022f		2021f
Fixed assets
Tangible assets			16		13,239		21,530
Investments			17		420,138		459,156
					433,377		480,686
Current assets
Stocks			18	22,056
Debtors			19	535,885		447,288
Cash at bank and in		hand		386,746		205,880
				944,687		653,168
Creditors:	amounts	falling due
within one	year			( 136,293 )		( 118,827 )
Net current	assets				808,394		534,341
Net assets					1,241,771		1,015,027
Funds			22
Unrestricted	funds				633,044		592,829
Designated	funds				222,842		276,644
Restricted funds					385,885		145,554
					1,241,771		1,015,027

					2022	2021
				Note	F	F
Net cash	flow from operating activities:
Net cash	provided by (used	in) operating	activities	28	138,294	172,600
Cash flows from investing activities
Purchase Purchase Proceeds	oftangible assets offixed asset investments from fixed asset investments				( 2,228 ) ( 22,229 )	( 4,097 ) ( 76,143 ) 66,633
Investment	income received				10,701	9,848
Net cash	flow from investing	activities			( 13,756 )	( 3,759 )
Net increase in cash and cash equivalents					124,538	168,841
Cash and	cash equivalents at	the beginning	ofthe year		816,363	647,522
Cash and	cash equivalents	at the end ofthe year			940,901	816,363
Cash and	cash equivalents	consist of:
Cash at bank and in hand					504,919	256,606
Cash held	as a custodian				435,982	559,757

1.7	Tangible fixed assets	Tangible fixed assets
	Individual fixed assets costing over E1,000are capitalised at cost and are		depreciated	over their			expected
	useful economic lives as follows:
	Electronic office equipment 25% straight line basis
	Restricted office equipment 25% straight line basis
1.8	Investments
	Fixed asset investments in quoted shares, traded bonds and similar investments are				valued		initially	at
	cost and subsequently at fair value at the year end. The same treatment	is applied to		unlisted		investments
	unless fair value cannot be measured reliably in which case it is measured		at cost less		impairment.
1.9	Stock
	Stock isvalued at the lower ofcost and net realisable value, after making		due allowance		for	obsolete and
	slow moving items.
1.10	Debtors
	Trade and other debtors are recognised at the settlement amount due	after any trade			discount		offered.
	Prepayments are valued at the amount prepaid net of any trade discounts		due.
1.11	Cash at bank and in hand
	Cash at bank and cash in hand includes cash and short term highly liquid	investments		with a		short maturity
	ofthree months or less from the date of acquisition or opening ofthe deposit or similar				account.
1.12	Holding accounts
	The charity and subsidiary hold monies on behalf of other organisations		as part of	their payroll			service.
	The balances held by the charity are included within the balance sheet	in	accordance		with	SORP 2019;
	the balances ofthe subsidiary are recognised as an asset with the corresponding liability.
1.13	Creditors and provisions
	Creditors and provisions are recognised where the charity has a present		obligation	resulting		from a past
	event that will probably result in the transfer of funds to a third party and the amount				due	to settle		the
	obligation can be measured or estimated reliably. Creditors and provisions are			recognised			at their
	settlement after allowing for any trade discounts due.
1.14	Pensions
	The charity operates a money purchase pension scheme. Amounts payable are included				in the Statement
	of Financial Activities when the related salary is paid. Unremitted amounts		are included		in creditors.

			Unrestricted	Designated	Restricted	Total
			funds	funds	funds	2021
		Notes
Income from:
Donations and legacies			18,218		1,000	19,218
Charitable activities
Grants and contracts			820,599		542,676	1,363,275
Chargeable services			179,698			179,698
Other trading activities
Subsidiary income			233,672			233,672
Other trading income			9,897			9,897
Investments			9,848			9,848
Total income			1,271,932		543,676	1,815,608
Expenditure on:
Costs of raising funds
Subsidiary expenditure			196,308			196,308
Investment management	fees		3,536			3,536
Charitable activities
Operation ofthe charity			966,700	64,259	577,348	1,608,307
Total expenditure			1,166,544	64,259	577,348	1,808,151
Net movement before investment
gains/(losses)			105,388	( 64,259 )	( 33,672 )	7,457
Net gains/(losses) on investments		22	69,484			69,484
Transfers between funds			( 180,903 )	190,903	( 10,000 )
Net movement in funds			( 6,031 )	126,644	( 43,672 )	76,941
Reconciliation offunds
Total funds brought forward			598,860	150,000	189,226	938,086
Total funds carried forward			592,829	276,644	145,554	1,015,027

Donations and leg	ac	ie	s
							2022	2021
							F	P
Sir James Knott Trust							7,000	7,000
The Joicey Trust								3,000
Rothley Trust								800
Amazon Community-UK								2,000
Durham University							1,491	1,000
NAVCA								4,500
Other donations							40	918
							8,531	19,218
Income from charitable			activities
							2022	2021
								f
Grants							1,310,141	1,363,275
Chargeable services							270,846	179,698
							1,580,987	1,542,973
Summary ofgrants
NHS Newcastle and	Gateshead				CCG		234,400	294,958
Community Foundation							8,999	74,237
The National Lottery	Community				Fund	via North
East Law Centre							30,000	21,108
The National Lottery	Community				Fund	via VONNE	2,890	8,637
The National Lottery	Community				Fund	via VODA	29,500	17,000
Police 8 Crime Commissioner				Northumbria			47,710	47,710
Gateshead Metropolitan			Borough		Council		159,912	315,079
Newcastle City Council							147,000	203,250
Newcastle City Council		Public Health						113,000
Innovation Super Network								5,000
Defra Food Grant								230,920
Cumbria NTW NHS								15,064
HMRC Job retention	scheme							2,312
MH Concern —Peer	research							15,000
CNTW NHS Foundation			Trust				4,880
Barbour Foundation							5,000
Community Foundation							10,000
Newcastle Gateshead		CCG VCS					300,000
Newcastle University	School of			Pharmacy			1,000
Gateshead Council							142,167
NHS CCG							42,000
Gateshead Council							29,987
Gateshead VCSE Digital			Transformation				15,000
NIHR							11,363
BME Health &Wellbeing			Development			Support	45,000
Gateshead Volunteer	Centre						43,333
							1,310,141	1,363,275

6.	Other trading	Other trading	activities	activities
						2022f	2021
	Other trading		income			9,369	9,897
	Income from	trading		subsidiary		258,951	233,672
						268,320	243,569
7.	Investment	income
						2022f	2021 F
	Income from	investments				10,701	9,848
8.	Raising funds
						2022 E	2021f
	Trading subsidiary			costs
	Staff costs					212,908	176,451
	Overheads					35,322	19,857
						248,230	196,308
	Other trading		activities
	Investment management				fees	3,899	3,536
						252,129	199,844

			Activities
			undertaken	Support	Total	Total
			directly	costs	2022	2021
				E
Voluntary Sector Support			524,321	141,505	665,826	975,436
Advocacy			584,017	111,183	695,200	632,871
			1,108,338	252,688	1,361,026	1,608,307
Support costs
			Management	Governance	Total	Total
			Costs	costs	2022	2021
					E
Management 8 admin	staff salaries		99,280		99,280	120,869
Facility costs			47,837		47,837	38,153
Office costs			49,112		49,112	56,351
Professional fees			34,235	12,000	46,235	8,699
Annual review, AGM 8 trustee		planning		1,933	1,933	1,206
Depreciation			8,291		8,291	7,824
			238,755	13,933	252,688	233,102
Governance costs
					2022	2021
					E	f
Auditors fees					12,000	6,720
Annual Review, AGM 8 trustee		planning			1,933	1,206
					13,933	7,926

	Net inco	me is stated after charging;
			2022	2021
			F	F
	Depreciation		8,291	7,824
	Operating	lease rentals		16,864
13.	Auditors	remuneration
	Auditors	fees	10,000	5,600
			10,000	5,600

		2022		2021
		f
Income		1,652,917		1,614,469
Expenditure		( 1,364,925 )	(	1,607,012 )
Net gains/(losses)	on investments	( 61,248 )		69,484
Net income		226,744		.76,941

The total staff costs and employees benefits were a	s follows:
	2022f	2021 E
Wages and salaries	1,152,155	1,035,170
Social security costs	101,811	89,942
Other pension costs	51,202	47,368
	1,305,168	1,172,480

The aver	age number of employees during the year w	as as follows:
		2022	2021
		Number	Number
Advocacy		22	23
Advocacy Haref		4	4
Business	Services	10	6
Support	K Development	8	6
Commercial		1	1
Core		3	4
Marketing		1	1
		49	45

Tangible fixed assets
Group
	Equipment,	Restricted
	fixtures &	office
	fittings	equipment	Total
Cost
At 1 October 2021	44,493	19,771	64,264
Additions	2,228		2,228
At 30 September 2022	46,721	19,771	66,492
Depreciation
At 1 April 2021	36,693	6,041	42,734
Charge for the year	3,635	4,943	8,578
At 30 September 2022	40,328	10,984	51,312
Net book value
At 30September 2022	6,393	8,787	15,180
At 30September 2021	7,800	13,730	21,530
Charity
	Equipment,	Restricted
	fixtures &	office
	fittings	equipment	Total
		F
Cost
At 1 October 2021	44,493	19,771	64,264
Additions
At 30September 2022	44,493	19,771	64,264
Depreciation
At 1 April 2021	36,693	6,041	42,734
Charge for the year	3,348	4,943	8,291
At 30September 2022	40,041	10,984	51,025
Net book value
At 30September 2022	4,452	8,787	13,239
At 30September 2021	7,800	13,730	21,530

Investments
				Group	Charity	Group	Charity
				2022	2022	2021	2021
				F	F	E	F
Listed investments			420,136		420,136	459,154	459,154
Investment	in subsidiary	undertaking			2		2
			420,136		420,138	459,154	459,156
					Percentage
Company			Country		Shareholding	Description
Connected Voice Business
Services Ltd			England	and Wales	100%	Ordinary

Connected	Voice Business Services	Voice Business Services	Voice Business Services	Voice Business Services	Ltd whose	principle	is the provision	of financial and	of financial and	administrative	administrative
services for	charitable		organisations.		The results	and summary	of assets and liabilities		of the company		are as
follows:
									2022		2021
									F
Turnover								258,951			261,237
Administration costs								( 294,559 )		(	228,704 )
Profit for the year								( 35,608 )			32,533
Distribution	to Connected Voice										7,296
									2022		2021
									F
Total assets								614,733		716,743
Total liabilities								( 650,339 )		( 684,208 )
Shareholders'	funds							( 35,606 )			32,535
Fixed assets listed		investments
											F
Market value	at 1 October 2021									459,154
Additions to	investments		at	cost							22,229
Disposals at	carrying	value
Revaluation	of investments			to market	value					(61,247)
Market value	at 30 September 2022									420,136
Historical cost										386,588

18.	Stocks
						Group	Charity
					2022	2021	2022		2021
						F
	Work in	progress			30,968	23,187	22,056
19.	Debtors
						Group			Charity
					2022f	2021	2022 F		2021 E
	Trade debtors				354,183	335,438	380,139		264,570
	P repayments				49,799	46,914	48,902		46,914
	Amounts	due from	subsidiary		undertaking		106,844		135,804
					403,982	382,352	535,885		447,288
20.	Creditors: amounts			falling due within one year
						Group			Charity
					2022f	2021 E	2022 F		2021
	Trade creditors				16,368	11,529	27,921		11,529
	Social security and		other taxes		81,887	67,320	38,434		58,345
	Accruals	and other	creditors		51,056	31,969	53,227		31,969
	Holding	accounts			435,982	559,757
	Deferred	Income			16,711	16,984	16,711		16,984
					602,004	687,559	136,293		118,827
	Deferred	income
									E
	At 1 October 2021								16,984
	Released	to incoming		resources				(	16,984 )
	Amounts	deferred	during the year						16,711
									16,711

				Opening	balance			Closing balance
				as at 1	Oct 2021	Receipts	Payments	30Sept 22
					F	F
Connected	Voice	Business	Services	Ltd	559,757	13,299,285	( 13,423,060 )	435,982
					559,757	13,299,285	( 13,423,060 )	435,982

				Balance					Balance
			1 October		Incoming	Resources		Gain/	30 Sept
				2021	resources	expended	Transfers	(loss)	2022
Year ended 30Se	tember 2022			E	E		E	E	F
Unrestricted funds
General fund				592,829	1,384,349	( 1,315,494 )		( 61,248 )	600,436
Designated funds
Business development				8,842		(8,842 )
Digital transformation				60,000		(2,344 )			57,656
COVID resilience				12,802		(12,802 )
Haref				25,000					25,000
Office Move				50,000					50,000
Workforce Strategy				50,000		( 14,850 )			35,150
Advocacy				50,000		(7,964 )			42,036
Governance				20,000		( 7,000 )			13,000
			276,644			( 53,802 )			222,842
Restricted funds
Restricted ITequipment				13,730		(4,943 )			8,787
SkillsBridge				7,295					7,295
HAREF (restricted	donation)			33,372		( 3,000 )			30,372
HAREF				3,027	12,363	(11,821 )			3,569
Safeguarding Training				7,529	2,890	(10,419 )
Community Foundation				22,944		(22,944 )
NCC Public Health	Digital
Resilience				33,000		(11,400 )			21,600
VODA				17,000	29,500	( 22,496 )			24,004
Community Foundation				6,782		(6,782 )
Police 8 Crime Commissioner
Northumbria				875	49,201	( 50,076 )
Newcastle Gateshead		CCG VCS			300,000	(9,742 )			290,258
Future You Project					29,987	(29,987 )
National Lottery Community			Fund		30,000	( 30,000 )
GHD Digital Transformation					15,000	( 15,000 )
Community Foundation					8,999	( 8,999 )
NHS Funding					6,250	(6,250 )
			145,554		484,190	( 243,859 )			385,885
Total funds			1,015,027		1,868,539 ( 1,613,155)			( 61,248 )	1,209,163

			Balance	Balance					Balance
		1	October		Incoming	Resources		Gain/	30 Sept
				2020	resources	expended	Transfers	(loss)	2021
Unrestricted funds							F	E	F
General fund			598,860		1,271,932	( 1,166,544 )	( 180,903 )	69,484	592,829
Designated funds
Business development				68,951		( 60,109 )			8,842
Digital transformation				60,000					60,000
COVID resilience				21,049		( 4,150 )	(4,097 )		12,802
Haref							25,000		25,000
Office Move							50,000		50,000
Workforce Strategy							50,000		50,000
Advocacy							50,000		50,000
Governance							20,000		20,000
			1	50,000		( 64,259 )	190,903		276,644
Restricted funds
Restricted ITequipment				18,673		(4,943 )			13,730
SkillsBridge				7,295					7,295
HAREF (restricted	donation)			33,372					33,372
HAREF				17,302	30,064	(44,339 )			3,027
Safeguarding Training				4,855	8,637	(5,963 )			7,529
Digital Training				10,740		( 10,740 )
VCSE Resilience				72,123		( 62,123 )	(10,000 )
Public Health NCC					75,000	( 75,000 )
Community Foundation		NET			39,268	( 39,268 )
DEFRA Food Grant					230,920	( 230,920 )
Community Foundation					25,000	(2,056 )			22,944
NCC Public Health	Digital
Resilience					38,000	( 5,000 )			33,000
VODA					17,000				17,000
Advocacy —Families Through
Crisis				7,322	21,108	( 28,430 )
Advocacy —Refugees 8		Asylum
Seekers					9,969	( 3,187 )			6,782
Advocacy			10,528			( 10,528 )
Advocacy —Hate Crime					48,710	(47,835 )			875
Advocacy —Welfare				4,516		(4,516 )
Advocacy —Safeguarding				2,500		(2,500 )
			758,947		543,676	( 577,348 )			145,554
Total funds		2,939,671			1,815,608	( 1,808,151 )		69,484	1,015,027
					41

		Unrestricted	Designated	Restricted
		Funds	Funds	Funds	Total
		F	F		F
Tangible assets		6,393		8,787	15,180
Investments		420,136			420,136
Current assets		775,911	222,842	377,098	1,375,851
Creditors amounts	due within one year	( 602,004 )			( 602,004)
		600,436	222,842	385,885	1,209,163

		Unrestricted	Designated	Restricted
		Funds F	Funds F	Fundsf	Total F
Tangible assets		7,800		13,730	21,530
Investments		459,154			459,154
Current assets		813,434	276,644	131,824	1,221,902
Creditors amounts	due within one year	( 687,559 )			( 687,559)
		592,829	276,644	145,554	1,015,027

Operating leases
The future minimum	lease payments	under non-cancellable	operating	leases are as follows;
				2022	2021
				F	F
Not later than one	year			78,492	78,492
Later than one and	not later than five	years		580,330	653,330
				658,882	731,822

Reconciliation of	net income to net cash flow from operating
		2022	2021
		F
Net income for the Adjustments for:	year	194,136	76,941
Investment income Depreciation on tangible assets Losses/(Gains) on investments Increase in stock (Increase)/decrease in debtors (Decease)/Increase in creditors		(10,701 ) 8,578 61,247 (7,781 ) ( 21,630 ) ( 85,555 )	( 9,848 ) 7,824 ( 69,484 ) ( 6,928 ) ( 49,778 ) 223,873
Net cash flow from	operating activities	138,294	172,600