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2021-03-31-accounts

Gordon Moody Association GORDON MOODY Financial Statements For the year ended 31 March 2021 Company Number: 06302768 (England & Walés) Charity Number: 1124751

GORDON MOODY ASSOCIATION CONTENTS Pago Referen¢e and Adminislr8b"¥e Detail$ Rèport of the Board of Twstee$ 21011 Auditors, Report 12to15 Statement of Financial Actr'vities 16 Balance Sheet 17 Statement of Cash Flows 18 Notes lo the Finanaal Stsl&ments 19to25

GORDON MOODY ASSOCIATION Relerence and Administrative Details For the year ended 31 March 2021 Company Numbèr: 06302768 (England & Wales) Charity Number: 1124751 Principal Office: Gordon Moody Unrt 3 Castlegate Court 1 Casuegate Way Dudley est Midl¥nd$ DY14RD Dlr¢¢torn and Tru$ts•8: L Hayes P Hannibal Olway IResigr*d 23109fdOI J mc￿aneY A Lindberg N Kalk A McLaughlin R Panou A Fairhead (Appointed 23109120) C Amokl (Appointed 2410J21) SKretsry: Hickey Audltors: Moore Kingston Smith LLP 4 Victoria Square St Albans Hertford$hire AL1 3TF Bankers.. CAF Bank 25 Kings Hill Avenug Kings Hill West Malling Kent ME19 4JQ

Trustee’s Annual report For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

1. Chair’s Introduction

Welcome to our Financial Statements for the year ended 31 March 2021.

This last year has presented us with challenges that we have not encountered before and like most organisations it has been a period of difficulty. The COVID19 pandemic and subsequent lockdown(s) have had a long lasting impact on the services that we offer and how we deliver them. However within this context I am very pleased to report that 2020/21 was a successful year for Gordon Moody (GM)

Whilst application numbers for our residential services fell during this period those applying for our Retreat and Counselling (R&C) programmes continued to rise. The creation of an online R&C programme meant that treatment continued during the pandemic. I am also delighted to report that we have continued to implement our 3-year business strategy alongside a review of our achievements especially in view of our versatility, creativeness and adaptation to new and unforeseen circumstances during the year.

We are a UK charity with 50 years experience and are unique in that we provide residential treatment for those with a severe gambling disorder. We continue to lead the way with our clinical expertise, specialist residential therapies and on-going support services. We work with people who are ready and committed to confront their gambling addiction and aim to help those addicted to gambling to quit for good.

The values that underpin the service we deliver are:

Non-judgemental – ensuring that we listen to people, respect them and value their beliefs

Empowerment – equipping our service users with the knowledge, skills and abilities to improve and enhance their lives

Passionate – being dynamic, committed, enthusiastic and caring

Honesty – being open and transparent

Open to change – evolving our approach, being forward thinking and open to new and innovative ideas

During the year we have been challenged to work differently as the COVID pandemic and subsequent lockdown affected our ability to offer our residential programme including our Retreat and Counselling Programme. With both of our buildings in Dudley and Beckenham closed we took the opportunity to update, refresh and improve both of the treatment centres. In addition we used this opportunity to transform our person centred therapeutic treatment into an online offer, enabling us to continue to offer specialist support to those most in need.

Though the numbers reported nationally may appear small compared to other addictions, the impact on the lives of those affected is just as devastating. During the year we have continued to identify potential partner organisations and build on previous successful collaborations that will enable us to

Trustee’s Annual Report

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GORDON MOODY ASSOCIATION

Trustee’s Annual report (cont’d) For the year ended 31 March 2021

expand and diversify our offer as well as support those with more complex needs. This will continue to be a high priority for Gordon Moody.

The waiting list for our residential services and for our other services continued to grow during the year, as demand for all our services rose during the pandemic. We anticipate that this trend will continue into next year and we are planning to expand our offer further during 2021/22.

I am now in my third and final year as Chair. During this current year there has been a period of stability amongst trustees as those new to the role have completed their induction and taken up their positions on the Board and on sub committees. We have also been successful in recruiting a new trustee to the Board and I would like to welcome Claire Arnold into her role.

Together with the Board of Trustees, I would like to thank all of our supporters and donors both large and small, for all of their contributions that have enabled us to progress our activities. I also would like to mention our two Patrons, Paul Bellringer and Phil Silver for their continued support to Gordon Moody.

Similarly, I wish to thank our staff and management team for their resilience during this difficult year. Thank you for your untiring passion, commitment and dedication which has made it possible for us to take on new challenges during this period of uncertainty whilst continuing to deliver an outstanding level of service. There have been some personnel changes during the year within the charity. In particular we have made some key senior appointments with the recruitment of a Clinical Director and a Head of Growth together with an experienced senior team. These appointments will enable us to better focus on the quality of delivery, income growth and the broadening of our partnerships.

I am pleased to report that Matthew Hickey who joined us last year as interim CEO has continued in this role and has proved to be an enthusiastic and valuable asset to the organisation.

Finally, I would also like to thank my fellow trustees on the Board for bringing their expertise and time to steer and govern the excellent work that was originally initiated by Rev. Gordon Moody in the early 1970s.

Chair of Trustees Lindsey Hayes

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

2. Objectives & Activities

Gordon Moody (GM) provides help and support to disordered and compulsive gamblers whose addiction has become such a problem it is having a severe negative impact on the way they live their lives and on those around them.

50 years ago, GM was founded as a charity to help problem gamblers and this year the organisation will be celebrating its 50th Anniversary.

The objects of the charity are to benefit society through relieving the needs of those suffering as a result of problem gambling. Through improving assistance to those experiencing such harms by research into its cause and effects. Also, through the education of the public and raising awareness with decision and policy makers.

Our purpose is to help those most affected by gambling addiction restore their self-respect, rebuild their lives and successfully re-join society.

Our aim is to be the UK’s benchmark for treating the most severe gambling addictions and facilitating lasting recovery.

We will achieve this by delivering the most effective treatments, interventions and counselling to ensure sustained recovery from gambling addiction by:

We provide intensive residential therapies alongside online support and dedicated aftercare to improve and maintain people’s wellbeing, relationships and life skills so that they can sustain their recovery from gambling addiction.

Our Key Strategic Aims 2018-2021

  1. SERVICE DELIVERY – provide unique, quality, safe and effective evidence-based models of care for problem gamblers

  2. INNOVATION – develop inspiring and unique approaches to support those who need it in their recovery from gambling related harm

  3. EXPERTISE – raise our profile as the charity that is the expert in supporting those with the most severe gambling related harm with their recovery

  4. EFFECTIVE GOVERNANCE – Trustees ensure the quality of services, reputational relationships and financial processes in order to deliver the purpose of GM

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

Our Range of Treatment Services

GM continues to innovate and offers 5 unique models of treatment and support:

  1. Residential Treatment Centres — two unique centres, with a total of 18 bedspaces, one in the Midlands and one in South London providing an intensive residential treatment programme for people with a gambling addiction

  2. Relapse Prevention Housing (previously called halfway houses) - specialist housing for those who have completed our treatment programmes but require additional ‘halfway’ support

  3. Outreach Support — provided at both of our centre locations for those who have moved on from residential treatment but may require some further support to maintain their recovery, also offering support for their family members

  4. Retreat and Counselling Programme — is a unique model offering short stay residential retreat programmes and at home counselling support, separately for both women and men. This model is proving to be popular and suitable for many differing personal circumstances and has subsequently been over-subscribed. We will therefore be increasing the number of programmes in the coming year

  5. Gambling Therapy (GT) — provides international brief intervention, on-line support, advice and signposting. Through one-to-one and group sessions and a unique Gambling Therapy (GT) support App provided in a wide range of languages

3. Public Benefit

The Trustees confirm that they have complied with the duty in section 4 of the Charities Act 2011 to have due regard to the Charity Commission's general guidance on public benefit, 'Charities and Public Benefit'.

The Board of Trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit, when reviewing the aims and objectives and in planning the charity's future activities. The trustees consider how planned activities will contribute to the aims and objectives set.

4. Achievements & Performance

Over the 12 months covered by this report, we have analysed our performance and outcomes for the delivery of our programmes and summarise some key information below.

We have a total of 24 bed spaces of accommodation across two local authority areas.

Whilst applications for our residential programme have reduced year on year of those applications received we have actually completed more assessments - up from 58% to over 70%. Likewise assessments for both women’s and men’s R&C have increased to about 70%.

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

With the introduction of pre-support to waiting applicants, we are now accepting or referring more cases and importantly, reducing the amount of service users dis-engaging during the application process. These pre-support one-to-one and group sessions have provided vital support for those awaiting treatment. This year GMA completed over 2,000 pre-support interactions.

Whilst the numbers attending our programmes are down this year as explained above, the overall completion rate has increased to 70% compared to 63% the previous year.

Our Gambling Therapy website received 4.5 million hits during 2020/21 and whilst this is a decrease in activity of calls of 15% calls to the helpline of a problem gambling nature increased by 40% from 18,000 to over 25,000. 78% of calls to Gambling Therapy are from outside the UK with the remainder referred to National Gambling Treatment Services.

Over the last year our presence on social media has grown from 1,500 Twitter followers to over 4,500 followers across multiple platforms such as Twitter, Facebook and LinkedIn.

Priorities for the future

What have we achieved this year?

In addition to the ongoing review of our services and the implementation of outcomes and changes detailed above we have engaged an external organisation to work with us to develop our strategic intent for the future. We have also reviewed both our logo and brand, creating a new vibrant image and I am delighted to report that they have both been well received internally and externally.

The timing of all of this activity is coordinated to support our 50-year celebratory activities that will continue through into 2021/22.

Service User Feedback

A measure of how well we are doing is evidenced by the thanks we receive from those who have accessed support from us:

Retreat & Counselling Programme

“I attended the programme in January 2021, prior to this I made contact with Gordon Moody in October 2020. The support I received before embarking on the programme was instant, whether it was administrative, information based or a regular communicative communication, I felt instantly supported and informed of the help and support offered and given.

I did the programme completely online with a group of five other women, I have never felt so appreciative of support as I’ve felt with this one. Online worked extremely well and appeared smooth and effective. I embraced this delivery and after feeling like I would never beat gambling and that I was going to live with what felt like a poison ruining my mind forever. I have successfully entered into my first year completed of no gambling, I feel detoxed and present again in my life.

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GORDON MOODY ASSOCIATION

Trustee’s Annual report (cont’d) For the year ended 31 March 2021

There could never be a way, I feel, to thank the team at Gordon Moody. It’s changed my life and I hope one day to give something back.”

Residential Treatment Programme

“I arrived at the front doors of Gordon Moody in August 2020. A little anxious, not quite knowing what to expect- but determined that I wanted to stop gambling. 46 years old, I arrived with all that I owned in a small suitcase. That was it. Nearly 10 months later, I am still a resident at the site in Dudley, but very happy to report that the treatment and care I have received has changed my life. It has been the privilege and journey of my life. Things are better for me now. Immeasurably better.

The initial welcome I received, along with the care and space to breathe in the first 2 weeks meant the world to me. For the first time in many years, I felt I could relax, not constantly look over my shoulders or worry about the knock at the door. Every day I continue to learn - either by spending time around other residents or in the Beyond Recovery sessions. I have made new friends around Dudley and have a great support network.

Life is good for me after 10 months at Gordon Moody. I now understand myself for the first time in my life and can make sense of what I have done in the past. The staff at Gordon Moody have been faultless in their unstinting support. I now truly believe that I can look forward to a bright, successful, gambling-free future. If you really, really want to stop gambling- I can think of no better place to be.”

5. Looking to the Future

We are now in the third and final year of our business strategy for 2018-2021 which planned for a controlled growth of the services. However, we are conscious of a likely increase in demand as the lockdown restrictions ease and anticipate further growth over the coming year.

I reported last year that we had been fortunate to secure the funding to purchase the properties at our facility in the West Midlands. With both of our residential centres closed during COVID pandemic and subsequent lockdown early in this year we took the opportunity to update the recovery and treatment houses in Dudley and overhaul the bathrooms, kitchens and bedrooms. We also completely refreshed our Beckenham Service, both in leadership and cosmetic appearance.

Some other key highlights to mention:

Innovation: developing inspiring unique approaches to support those in need in relation to their recovery from gambling related harm. During the period of difficulty during COVID and the temporary closure of our residential centres we introduced an innovative Retreat and Counselling online treatment programme together with the introduction of pre treatment support. This has led to an improvement in the retention of our clients by 68% compared to the previous year as we continued to offer treatment throughout the pandemic.

Expertise: raising our profile as the charity that is the expert in supporting those in recovery from gambling related harm.

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

Service Delivery: providing unique, good quality, safe and effective evidence-based models of care for problem gamblers. During the year we have continued to review our current practice and introduced support groups for the families and friends of those in our care. The complexity of cases we see has increased particularly in diagnosed mental health conditions that have increased by 50% over the last 5 years as well as both drugs and alcohol addictions which have risen in the last 12 months. We introduced a revised comprehensive clinical assessment to ensure that we better understand our client’s issues and plan their treatment accordingly.

Effective Governance: trustees ensuring the quality of services, reputational relationships and financial processes, which deliver the purpose of GMA. During the year we successfully recruited a new trustee to the Board. I am pleased to report that our 3 sub-committees: Finance and IT, Remuneration and Nominations and Clinical Governance Committees are all functioning effectively with trustee leadership on each.

Principle risks

There are five key risks that the trustees have identified for the coming year. These sit alongside the risk register that the charity maintains as part of its governance model.

Firstly, the demand on the charity is growing, and whilst the charity has some capacity to meet that demand we are concerned that the affect that COVID has had on society, and those dealing with gambling addiction will further increase that demand. The impact of this risk is that we will at some point have to turn individuals away. We are mitigating this risk through developing collaborations and partnerships with other organisations to be able to ensure that all that come to GMA for help are treated, even if not directly by us. These partnerships range from referral pathways with the NHS gambling clinics to other treatment providers in the addiction sector (such as CAIS). Secondly, with demand increase comes the need for more supply of services. To meet this need we are seeking funding to deliver more services through a blend of applications, across public sector commissioning (through GambleAware) and the industry. We will continue to increase the supply of bed spaces through property acquisition, collaborations and partnerships.

Secondly, Gordon Moody’s principle funder GambleAware has confirmed that they will continue to fund the charity in full during COVID. Outside of this the licensed gambling companies have been increasing their direct support for organisations delivering treatment services for those affected by gambling. The appointment of a new Head of Growth will focus on income generation through the pursuit of a range of new opportunities as set out in our fundraising strategy. This aligns with the strategic intent of the charity, and supports the major capital fundraising campaign that the charity will undertake as part of celebrating our 50th year.

Thirdly, we are very mindful of the political focus on gambling generally, and in particular the funding and delivery of treatment services. There are a number of moving parts that may have an impact upon the way that Gordon Moody meets its objectives in the coming months and years. For example the review of the Gambling Act 2005 led by DCMS and the expected release of a subsequent white paper 2021 has the potential to include proposals for the funding structure for Research, Education and Treatment. Similarly, the interest that DHSC is taking with addiction treatment may have some impact. These external changes require Gordon Moody to engage with government and decision makers more to ensure that the voice of our knowledge and experience is heard by the relevant parties. With that in

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

mind we are implementing our political engagement strategy, including engaging with the changing ministerial leads on gambling legislation at a national level, and local engagement within constituencies.

Fourthly, the profile of those that we treat is changing. Not only are we seeing more complexity in individuals presenting themselves, but we are also seeing a marked increase in both younger people and with women needing our services. For Gordon Moody to be as effective as possible it must deliver the right services to the right people in the right place, through continuously monitoring our data to ensure we are always delivering to the highest quality we can. As demand increases and the profile of gamblers changes, we will need to ensure that our service team has the support to flex and change to continue to meet their needs.

Finally, whilst the charity continues to grow we are aware that the cost of living is rising at the same time and together with the threat of a potential recession, we are highly mindful of the importance of the charity’s cash flow position. Through effective controls and governance we are in the fortunate position to have a strong set of reserves within the charity. However as we grow our finances will need to be continually monitored during the year to ensure they remain robust. We will ensure that our designated funds remain in line with Charity Commission guidance as we grow. The costs in the charity are expected to increase through overheads in residential services becoming more expensive, which will add pressure to the finances.

Organisational Structure, Governance, and Management

Gordon Moody Association is a company limited by guarantee and governed by its Memorandum and Articles of Association (as amended January 2021). It is registered as a charity with the Charity Commission. Membership of the company is limited to the Trustees of the Charity.

GM has a robust governance structure. The charity has a main board that meets quarterly. The main board sets the strategic intent for the charity with the CEO to implement, to drive Gordon Moody as a demand led organisation.

The main board also regularly reviews the main risks, its Key Performance Indicators and the overall performance of the charity.

To support the main board GM has three subcommittees, a remuneration and nomination committee, a finance and IT committee and a clinical governance committee. The roles of each of these committees are:

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GORDON MOODY ASSOCIATION

Trustee’s Annual report (cont’d) For the year ended 31 March 2021

During 2020/21 the Board of Trustees continued to review the collective attributes and skills of the board to ensure they meet the changing needs of the Charity. At the end of March 2021, Gordon Moody’s Board is comprised of 8 Trustees who volunteer their expertise in a number of areas to enhance the charity and enable us to deliver its purpose. A skills map is in place that enables the board to determine the skills that are required when we recruit to any vacant posts. This will be reviewed and refreshed over the next year as the Chair and a trustee come to the end of their term of office. The Remuneration and Nominations Committee oversees this process.

6. Financial Review

Reserves as at 31st March 2021 amounted to £1,508,036 of which £358,895 was restricted and £152,152 designated. The balance of £996,989 represents the general fund. It is the Trustees' target to have a minimum of 3 months operating costs of £375,000 as unrestricted liquid reserves and this was achieved throughout 2020/2021.

Main Sources of Funding

The key funders during the year under review, to whom we extend our thanks, are GambleAware, Intouch Games Ltd and Playtech Software. GambleAware provides support to cover the cost of the residential treatment programme in both our centres including our outreach and relapse prevention services. They also funded our Retreat and Counselling Programme. Intouch Games Ltd provides support for Gordon Moody to deliver treatment services at a new Women’s Residential Treatment Centre. Playtech Software funded the additional Outreach Service required during the pandemic.

Our accommodation is funded from three key sources: Welfare Benefits e.g. housing benefit or Universal Credit (claimed by those residents who are eligible), rent paid by residents or families who can fund themselves, and other donations from individuals, companies and charities. During 2020/21 the Trustees continued to maintain a small, designated bursary fund, utilising individual donations, that contribute towards the cost of accommodation, living expenses and move on costs for those residents in financial need, who are unable to access benefits or require addition help with relocation.

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Trustee’s Annual report (cont’d) For the year ended 31 March 2021

GORDON MOODY ASSOCIATION

During the year Gambling Therapy received donations and support from a range of organisations all of whom are below:

----- Start of picture text -----
Donations
Hestview Interwetten Gaming
Playtech GM Gaming
Copybet Game On Media
Betway Ladbrokes Coral
888 Holdings Bet365
Kindred Jersey Gambling Commission
----- End of picture text -----

Investment Policy

The Trustees have adopted a low risk investment policy that allows short term access to the funds.

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Gordon Moody Association Independent auditorfs report to the Trustees of Gordon Moody Association Opinion We have audited the financial statements of Gordon Moody Association I'lhe company'l for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow statement and notes to the financial stalemenls, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparat￿n is applicable law and United Kingdom Accounting Standards, including FRS 102 'The Financial Reports"ng Standard Applicable in the UK and Republic of Ireland, (United Kingdom Generalty Accepted Accounting Pracb'ce). In our opinion the financial statements.. give a true and fair view of the state of the charitable company s affairs as al 31 March 2021 have been properly prepared in accK)rdance with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Companies Act 20C6. B•$l8 for oplnlon We conducted our audit in accordance wlh Intemational Stsndards on Auditing IUKI IISASIUKII and applicable law. Our responsibilities under those standards are further described in the Auditor's Responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant lo our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance wrth these requirements. We believe that the audit evidence we have obtained is $ufficient and appropriate to provhle a basis for our opin￿n. Concluslons relatlng to golng concern In auditing the financial statements. we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financ￿1 statements is appropriate. Based on the work we have performed. we have not identified any material uncertainties ￿lating lo events or conditions that, individually or colleth'vely, may cast significant doubt on the charitsble company's ability to continue as a going concern for a peri¢xI of at least ￿1ve months from when the financial slalements a authorised for issue. Our responsibilities and the responsibilities of the trustees wrth respect to going concem are described in the relevant sections of this reporL Other Infom)atlon The other information comprises the information included in the annual report, other than the financial statemen15 and our audilorfs report Ihereon. The trustees are resFK)nsible for the other information. Our opinion on the financial statements does not cover the other information and, except lo the exlenl otherwise explicitly stated in our report, we do not express any fomi of assurance conclusion Ihereon. 12

Gordon Moody Association Independent auditorfs report to the Trustees of Gordon Moody Association (continued) In connection with our audit of the financial statements, our responsibility is to read the other infomialion and, in doing so, consider whether the other infoTmab'on is materialty inconsistent the financial statements or our knowledge obtained in the audit or olherwse appears to be malenally misstated. If we identify such material inconsistencies or apparent material misstatements. we are required to determine whether there is 8 material misstatement in the financial statements or a material misstatement of the other Infomiation. If, based on the work we have performed, we conclude that there is a matenal misstatement of this other information, we are required to report that facL We have nothing lo report in this regard. Oplnlons on other matters prescrlbed by the Companles Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the Iruslees, annual rep)rt fof the financial year for which the financial statements are prepared is consislenl with the financial statements", and the trustees, annual report have been prepared in accnrdance with applicable legal requirements Matters on whlch wo are requlrod to rnport by exceptlon In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the Iruslees, annual report. We have nothing lo report in respect of the followng matters where the Companies Act 2006 requires us lo report lo you if, In our opinion.. adequate accounting records have not been kept. or retums adequate for our audit have not been received from branches not visited by us., OT the financial statements are not in agreement with the accounting records and returns,. or certain disclosures of Iruslees, remuneration specified by law are not made," or we have not received all the Information and explanations we require for our audit.. or the trustees were not entitled lo prepare the financial statements in accordance with the small companies regime and lake advantage of the small companies exemption in preparing the Trustees, Annual Report and from preparing a Strategic Report. Rgsponsibilitigs of trustges As explained more fully in the trustees, responsibilities ststemenl set out on page 10. the trustees (who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the finaneial statements and for being satisfied that they give a true and fair view. and for such internal eonlrol as the Iruslees determine is necessary lo enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the finan¢ial statements, the trustees are responsible for assessing the charitable company's ability lo continue as a going concern, disclosing. as applicable, matters related lo going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but lo do so. 13

Gordon Moody Association Independent auditorfs report to the Trustees of Gordon Moody Association continued Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance at#)ut whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an audilorfs report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misststemenl when il exists. Misstatements can arise from fraud or error and are considered material If, individually or in aggregate, they could reasonably be expected lo influence the economic decisions of usefs taken on the basis of these financial statements. Irregularits'es, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misslatemenls in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detsiled below. Explanatlon as to what extent the audit was considered capable of detecting irregularities. including fraud The objectives of our audit in respect of fraud, are". to ￿entify and assess the risks of material misstatement of the financial statements due lo fraud.. lo obtain sufficient appropriate audit evidence regarding the assessed risks of materi81 misslatemenl due lo fraud, through designing and implementing appropriate responses lo those assessed risks.. and to respond appropriately lo Instances of fraud or suspected fraud identified during the audit. However, the primary responsibility for the prevention and detection of fraud rests with both management and those charged wlh governance of the chantable company. Our approach was as follows.. We obtsined an understanding of the legal and regulatory requirements applicable to the charitable company and considered that the most significant are the Companies Act 20¢JS, the Charities Act 2011, the Charity SORP, and UK financial reporting standards as issued by the Financial Reporting Council. We obtsined an understanding of how the charitsble company complies wrth these requirements by discussions with management and those charged V￿th govemance. We assessed the risk of material misstatement of the financial statements. including the risk of material misslalement due to fraud and how it might occur, by holding discussions with management and those charged with governance. We inquired of management and those charged wlh govemance as to any known instances of non- compliance or suspected non-compliance with laws and regulabons. Based on this understanding, we designed specific appropriate audil procedures lo identify instances of non-compliance with laws and regulations. This included making enquiries of management and those charged with governance and obtaining addilional corroborative evidence as required. 14

Gordon Moody Association Independent auditorfs report to the Trustees of Gordon Moody Association continued As part of an audit in accordance with ISAS (UK) we exercise professional judgement and maintain professional sceplicism throughout the audrt. We also". Identify and assess the risks of material misstatement of the financial statements. whether due to fraud or error, design and perform audit procedures reswnsive lo those risks, and obtsin audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not delecling a material misslalement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentab"ons. or the override of Internal control. Obtain an understanding of internal control relevant lo the audit in order to design audit procedures that are appropriate in the circumstsnces, but not for the purposes of expressing an opinion on the effectiveness of the charitable company s inlemal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting eslimales and related disclosures made by the Iruslees. Conclude on the appropriateness of the Iruslees. use of the going concem basis of a¢¢ounting and, based on the audit evidence obtained, whether a material uncertainty exists related lo events or conditions that may cast significant doubt on the charitsble company s ability lo continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures in the financial ststemenls or, if such discbsures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future events or conditions may cause the charitsble company lo cease to continue as a going Evaluate the overall presentslion, structure and conlenl of the financial stslements, including the di$¢losures, and whether the financial ststements represent the underlying transactions and events in manner that achieves fair presentatson. We communicate with those charged wlh govemance regarding, among other matters, the planned scope and liming of the audit and significant audit findings, including any S￿nIficant deficiencies in intemal control that we identify during our audit. Use of our report This report is made solely lo the charitsble companls members. as a body. in accordance with Chapter 3 of Part 16 of the Companies Act 20C6. Our audit work has been undertaken so that we might stste lo the company's members those matters we are required to stste lo them in an auditor's report and for no other purpose. To the fullest extent pemiitted by law. we do not accept or assume responsibility lo any paty other than the chantable company and charitable company's members as a body, for our audit work. for this report, or for the opinions we have formed. Sllvla Vltlello FCCA Isenlor Statutory Audllor) for and on behalf of Moore Kingston Smith LLP 4 Victoria Square St. Albans Hertfordshire AL1 3TF Date.. 15

Gordon Moody Association Slalemenl of Finanryal Activ￿"e5 For thè yèar éndèd 31 Marth 2021 Unwgstri¢ted Funds R•strictsd Funds Totsl 2021 Totsl 2020 Motss Income and endowments from: Charrtable actiV￿.eS Other trading activrties Investments 589,796 133.638 1,727 1.451,791 2,041,587 1,789,245 133.638 207,688 1,727 4,823 Totsl 725.161 1.451.791 2.176.952 2,001,756 Expèndlturo on: Charrtable activ￿.88 3￿.564 1,781,128 2,177,692 1,520,484 Totsl 396,564 1,781,128 2,177,692 1,520,484 Not Income 328.597 {329,3371 17401 481,272 Transfers betsyeen funds (482,0421 482,042 NET MOVEMENT IN FUNOS 12 (153.4451 152,705 17401 481,272 Fund balance bfoughl forward al 1 April 2020 1.302,586 2C6,190 1,508,776 1,027,504 Fund balanc• ¢ath•d foThiard •t 31 March 2021 12 1.149.141 358,895 1,508,036 1,508,776 The Statement of Financial Activities indudes all gains and losses in the year and therefore a statement of recognised gains and losses has not been prepared. l of the above amounts relate to conlinuing acbvities. The note$ on pages 19 to 25 fom part ofthese finaw81 statements. 16

Gordon Moody Association Balance Sheet as at 31 March 2021 Notes 2021 2021 2020 2020 FIXED ASSETS Tangiblé fixed assets 582.487 592.654 CURRENT ASSETS Debtors Cash at bank and in hand 63,265 1.178.147 1.241.412 134,156 866.718 1.000.874 UABILITIES Creditors.. Amounts falling due within one year 1315,863) 184.752 NET CURRENT ASSETS 925,$49 916,122 TOTAL ASSETS LESS CURRENT LIA81UTIES 1.508.036 1,508,776 FUNDS Restricted income funds Unreslricled funds De$i9naled unre$tricte<l lunfJ$ 358.895 996.989 152,152 206.190 828.241 474,345 12 10 TOTAL FUNDS 1,508.036 1.508.776 These financial statements have been prepared in accordance the speual provision$ for small companies under Part 15 of the Companies Act 20C6. These financial statements were approved by the members of the TnJstee Board on signed on their behalf by.. and A Fairhead Trust8• Charfty No. 1124751 Company No. 06302768 (England & Wales) The notes on pages 19 to 25 fomi part of these finanaal statements. 17

Gordon Moody Association Statement of Cash Flows for the year ende(131 March 2021 2021 2020 Cash flows from 0￿￿tIng actlvltlos Net income for the year Adjustments for Depreciation Intèrèst received Decreaselllncreasel in debtors IncreasellDecreasel in creditors Loss on disposal of fixed assets (7401 481,272 36,587 11.7271 70.891 231.111 9,982 14,8231 154,3391 138,9411 Not ¢#8h gèn¢r¥tsd by 0￿rnting ¥¢tlvltl 336.122 393, 151 Ca$h flows Irom In￿lIng a¢tl¥ltl Interest receive<l Purchase of fixed assets 1,727 126.4201 4,823 1577,7301 Not ca¥h from Invtstlng ¢tlvltl6 124.6931 1572,9071 N•t Incrna80 In cash and cash oqulvalfrnts 311.429 1179,7561 Cash and cash equivalents al the start of the year 866,718 1,046,474 Ca8h and cash •qulvalonts at th8 end of th• ywr Anlyil# of ¢hnge¥ In ntt d•bt At stsrt of year 866.718 C•$h flow At ¢nd of year 1.178.147 .14 Cash Total 311.429 11.4 18

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 1 ACCOUNTING POLICIES Company Inforn)ation The Gordon Moody Assoaation is a private company limited by guarantee incorporated in England and Wales. The registered office is Gordon Moody Unrt 3, Castlegate CourL 1 Castlegate Way. Dudley, West Midands, DY14RD. 1.1 Ba$1$ of Proparatlon A summary of the principal aco)unty"ng policies adopted. judgements and key sources of esbmalion uncertsinty. is Set out beltsw. The financial statements have been prepared in accordance wrth the Finanual Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021. The company is a public benefit entity lor the purposes of FRS 102 and a registered chanty established as a company limited by guarantee and therefore has also prepared ts finanryal stslements in accordance wrth the Charities SORP FRS 102 (second edib.on October 20191 A¢¢ounling and Réporting by Charibès. Statèment of Recommen¢Jed Practice applicable to charib'es prèparing their accounts in accordance the Financial Reporting Standard applicable in the UK and Republic ol Ireland and the Companies Act 2006 and Charities Act 2011. The finanrAal statements are prepared in sterfing. whith is the hjnctional cjjrrency of the company. Monetsry amounts in these fin￿ela1 $talemenl$ are r¢xJnded lo the nearest pound. 1.2 Monetary amounts In thes• finanelal slat•m•nts are round•d to th• n•arnst pound. All incoming resources are recognised vthen the chanty is ents'tled to the income, there 18 certainty of receipt and the monetary value can be measured with reasonable accuracy. 1.3 R•source8 •xpondod Expenditure is accounted for on an acLruals basis. Overhead and other costs not diredy attributable to partI￿lar financial acb'vity categories are apportioned over the relevant categories on the ba51$ of management e$b"males of the am¢vnt attributable to that ath.vity in the year. either by reference lo $laff, lime or space occupied. as appropnale. The irrecoverable element of VAT is included with Ihe lemi of expense to which il relates. Governance ￿$15 ￿mprOmiSe the wdls associated meeb.ng the ￿nStItutiOnal and $tral¢gi¢ aim$ of the charrty and the au¢Jil fee$ and ￿$1$ linked to $tralegi¢ management of thg 1A Allocatlon and apportlonmgnt of costs All ￿91$ are allocated between the eXpendrtu￿ categories of the SOFA on a basis designated to ￿fie¢l the use of the ￿SourCeS. Cost rel*"ng to a pa￿"cular actsvity a￿ allocated directly and others are appts￿0ned on an appropriate staff basi$. 1.5 Fixed assets Depreciation is provided at rates calculated to write off the cost or valuation of fixed assets, less estimated residual value, over the expected usefvl lrfe on the following basis.. Fixtures and Fitbng$ 1 5% on ￿￿u￿n9 balance 150% on cost Computer Equipment 33% on cost Buildings 2% on c05t Plant and machinery 20% on cost 1.6 Taxation The charity is exempt from corporation tax on its charitable activilies. 1.7 Pension costs and other pOst￿etireMent beneffts The charrtable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial ActiV￿eS in the period to which they relate. 19

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 1.8 Fund accounting Unrestricted funds can be used in accordance wrth the charitable objectives at the discretion ot the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for parb"cular restricted purpos8s. Further explanation of the nature and purwse of each fun(J 1$ induded in the notes to the financial statements. 1.9 Financial Instruments Cash and cash equivalents Cash and cash equivalents include cash at banks and in hand and short temi deposts a maturity date of three months or less. b. D•btors and ¢rtdltorn Oeblors and ¢redrtors receivable or payable within one year of the reporb.ng date artr carned at Ihtrir transaction price. Debtors anfj ¢re<lrtors that are rKeivable or payable in more than one year and not subject to a market rate of interest are measured at the present value of the expected future receipts or payment discounted at a market rate of interest. 1.9 Golng ¢on¢•m The Directors have assessed whether the use of going concem is appropriate and h3ve ¢onsidered possible events or ¢ondth"on$ that might cast signifi¢anl doubt on the ability of th& Company lo continue as a going concem. The Directors have made this assessment for a period of at least ong year from the date of the approval of these finanaal statements. In particular. the Directors have considered the Company s forecasts and projecb'ons and have taken account of pressures on The Dire¢lors have also ￿nSidered the impa¢t of the COV1[￿19 pandemi¢ and measure$ taken in the U.K. The Company has utilised the Coronavirus Job Retention Scheme and staff have also been able to work from home in order to maintain the day to day running of the Company. Furthermore, as al 31 March 2021 the Company had nel assets of £1.502,059 whi¢h the Directors believe 1$ Sufficient for the ¢harrtv lo meet rts liabilities as Ihev fall due. After making enquiries, the Directors have conclLwJed that there is a reasonable expectation that tha Company has adequate resources to continue in operational existence for the foreseeable future. The Company therefore continues to adopt the g￿ng concern basis in preparing ts financial 2 Charftablo actlvltle8 Incomo 2021 2020 Donations Grants 1,074,075 967,512 .041.587 987,679 801.566 1,789,245 Grants received, included in the above, are as follows.. 2021 2020 Women's Treatment GambleAware 105,117 862,395 801,566 3 Oth¥r Tr•ding In¢om• 2021 2020 Maintenance contributions for prowdirKJ accommodab.on for Service user Investment income 133.638 1.727 135,365 207,688 4.823 212,511

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 4 Other Charitsble Activities Costs 2021 Totsl 2020 Total Notss Dlrgct Co$ts Salaries and wages Advertising and markets'ng Other staff costs Rent and rates 726.347 4,316 104.028 47.465 19.312 3.713 4,240 63.126 21.294 11.602 268,290 11.440 18.572 778,295 9,514 109.127 94,534 17,514 24.722 4.622 32,058 27.113 404 28,287 31.823 Travel and Subsistence Printing, postage and stationery Computer and tdephone Counselling, support and develcpment Depreciation Repairs and maintenance Meebng rooms Legal and professional fees In$uran¢& Other costs Health and safety Totsl dlro¢t ¢o$ts 3.259 2.089 3.899 24.687 1.332.331 1,163,361 Support Costs Salaries and wages Advertising and markets'ng Other Staff ￿813 Rent and rates 319.036 57,605 190.476 17.756 1,578 11.170 2,224 69,318 69.271 12.237 111.789 2.884 279 28.522 2.445 41.589 330 9,578 3.092 1.173 33.592 391 e28 Travel and 8ubsislen¢e Printing. postage and stationery Computer and telephone C¢unselling, Support and develqynent Depreciation Repair5 and maintenance Meets'ng rooms L￿81 and profes$1￿81 fee$ Insurance Other costs Health anfj safety 24,985 6.853 633 lo7,￿5 3.472 868 17.008 Total support costs 830.545 337.798 Gov8rn8ne• C08ts Vvages Auditors remuneration Trustees èxpenses 3.826 10,970 20 4.839 11,700 2.786 Total governance costs Totsls 14.816 19.325 2.177.692 1.520.484 The trustees expenses above relate lo travel and subsistence and training which were paid lo one trustee12020." eight) during the year. The trustees received £nil {2020'. £nil} remuneration during the year.

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 S STAFF COSTS 2021 2020 Wages and salaries Social security costs Other pension costs 913.032 85,470 46.881 760.504 70,701 41.200 1.045.383 872.405 The average monthly number of employees lfvll time equivalent) during th& year wa$ a$ follows.. 2021 2020 Chief executive Counselling, advice and infomiats'on Adminislrats'on and support 27 25 One employee12020.. Nil) received emoluments of more than £60.000 during this year. 2021 2020 £60,000- £70,000 During the year key m¥nagem&nt per￿nnel received total ￿MuneratiOn of £201,S2812020.. £210,796). 6 TANGIBLE FIXEDASSETS L¥nd & BulldSngs Plant & MachlnOry1 Total 31 March 21 Cost or valuatlan: At 1 April 2020 Addits'ons Disposals At 31 Mar¢h 2021 570.000 41.951 26.420 611,951 28.420 S70,000 68,371 638,371 D•proclatlon: Al 1 April 2020 Charge lor the year Eliminated on Disposal At 31 March 2021 19.297 25,187 19,297 36,587 11.400 SS,884 Net Book Value: At 31 Mar¢h 2021 558,600 23,887 582,487 At 31 March 2020 570.000 22,654 592,654 7 DEBTORS 2021 2020 Trade debtors Other debtors 53,079 10.186 90,500 43.656 63,265 134,156

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 CREDITORS DUE WITHIN ONE YEAR 2021 2020 Trade creditors Taxation and social Se￿JIlty Accrua15 and deferred income 103,055 19,064 193.744 49,839 14,322 20.591 315,863 84.752 9 Analys1$ of Net ABsots between Fundl 2021 2021 Tangible Other Flx•d As$•ts Not As$•ts 2021 At 31 March Total Restricted fvnds Unrestricted funds". Designatéd lunds General funds 358,895 358,695 152,152 414,502 152,152 996,989 1,508,036 582.487 Balancè carrièd forward 31 March 2021 582.487 925.549 2020 2020 Tangiblo Other Flxed Assets Net Assets 2020 At 31 March Total Restricted fvnds 206,190 206,190 Unrestricted funds". Designated fvnds General funds 474,345 235,587 474,345 828,241 592.654 Balance carried forward 31 March 2020 592.654 916,122 1,508,776 10 Designated Fund At 01.0&20 Movement in Resources In¢oming Outgoing 8alance 31.03.21 prO￿ty lunds Data posts and impacts furKI Innovation fund 166,095 200.CNJO 37.078 1166,0951 1145,1731 125.6031 54,827 11.475 Other designated funds TOTAL FUNDS 71.172 114,371 114.371 199,6931 1436,5641 85.850 474,345 152,152

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 11 Restricted Funds At 01.04.20 Movement in Resources Incoming Outgoing At 31.03.21 Transfers Gambling Therapy GambleAware Women's Treatment Centre 2C6.190 341.125 965,549 145,117 1326,4231 {1,447,591} 17,114} 220.892 482,042 138,003 2(￿,190 358,895 12 Unrnstrict8d Funds At 01.04.20 Movement in Rewurc•s Incomlng Outgolng At 31.03.21 Tran8f•r8 General lund Designated Funds (note 10) 828.241 474.345 1,302,586 650.790 74.371 725,161 1482.0421 996.989 152.152 1.149.141 1396,5641 1396,5641 1482.0421 The charitys fvnds R•8trlcted Funds D•8crSptlon, nature and purpo80 of fund Gambling Therapy Web$ile and mulb"lingual online stThice vthi¢h provides support and advi￿ f¢y people ovewa8 loul$ide Great Brrtainl who are affected by problem gambling. COgni￿'ve behavioural therapy based treatment programme at ￿￿0 residential communibes (Dudley, West Midlands and Beckenham. Kenll.. women's Irealmenl Service". additional post treatment counselling support,, onlin& $upport lo those awaiting treabnent and fa¢e to la¢e and online support for those vtho have completed the programme. Women's Treatment Centre Residential Irealmenl progr8mme based in Dudley. Vvesl Mi%Ylandg and Beckenham. Kent for those severely affected by gambling. Retreat and Counsellin9 Servi￿ for men and women and Wraparound service to support those in need pre and post treatment GambleAware Designated funds Property fund Th• Propèrty funds are designated funds allocatèd by thè Trustees from unrestricted income to be spent on ihe purchase and renov*'on of properties from which the charity will carry on its activities. Data posts and impacls fund This is a designated fund to cover the costs of data posts over 2 years. Innovabon fund The Innovabon fund has been set aside by the Trustees to be spent on items that improve the exper1er￿e of residents, treatment such as activity days and dasses. Other dewgnated funds include fvnds set aside by the Trustees for advèrtising. markeb"ng. website updatès and refutbishments. Other designated funds

Gordon Moody Association Note5 to the accounts For thè yèar éndèd 31 Mar(1) 2021 13 PENSION COMMITMENTS The Charty operates a defined ¢ontn"bubon scheme. The assets of the scheme a￿ held separately from those of the charity being invested with an insurance company. Contn'bLth'ons payable by the charity to the fund amounted to £46,881 during this year {2020.' £41,200). There wa5 an outstsnding contn"bulion amount al 31 March 2021 of £nil12020.' £nill. The number of staff to whom the pension benefits were accruing are as follchys.. 2021 2020 Staff 30 27 14 SHARE CAPITAL The company has no share capital and is limited by guarantee. 15 OPERATING LEASES Al 31$1 March 2021 and 31st March 2020 Gordon Moody Assouabon had annual commitments under oF4ratin9 leases as $&t out below.. 2021 2020 Expires.. Equlpm•nt Within 1 year Betsveen 2 and 5 years 1,426 1,426 810 2021 2020 Expires.. Proparty Within 1 year 55,309 54,634 16 Related Party Transactions Thérè were no related party transacbons during the year. 16 Post balance sheet events Subsequent to the year end. the Company purchased property a cost £880,000.