| Countess | Mountbatten | Mountbatten | Hospice Charity Limited |
|---|---|---|---|
| Conte | t e | nanna | omen |
| for year | ending | 31 March 2023 |
| Reference and administrative | information | information | 1 —2 | ||
|---|---|---|---|---|---|
| Background and objects |
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| Strategic report —Objectives | gr activities | 3 —8 | |||
| Key Achievements and PerformanCe |
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| Services across Mountbatten | Hampshire | 9—12 | |||
| Quality | 13 —17 | ||||
| Education and Training |
18-19 | ||||
| Mandatory Training |
20 | ||||
| Research | 21 | ||||
| Income generation | 22 —23 | ||||
| Communications | 24 —26 | ||||
| Estates and Facilities | 27 —28 | ||||
| Catering and Hospitality |
29 | ||||
| People Services | 30 —35 | ||||
| Information Technology |
36 —37 | ||||
| Trustees' duty to promote the success ofthe |
Charity —Section 172 statement | 38 —40 | |||
| Sustainabillty and carbon reporting |
41 | ||||
| Financial review | 42 | ||||
| Public benefit statement | 43 | ||||
| Statement of trustees' responsibilities |
43 —44 | ||||
| Independent auditors report |
45 —47 | ||||
| Statement offinancial activities |
(incorporating | an income and expenditure | account) | 48 | |
| Balance Sheet | 49 | ||||
| 5tatement of cash flows |
50 | ||||
| Notes to the financial statements | 51 —72 |
| Bankers: | NarWest Bank Pic |
NarWest Bank Pic |
NarWest Bank Pic |
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|---|---|---|---|---|---|---|---|---|
| 3 Lower Northam | Road | |||||||
| Hedge End | ||||||||
| Snutharnpton | ||||||||
| SD304PA | ||||||||
| Investment | Nlanagers: | Brewin Dolphin | (retired | March 2023) | ||||
| Vantage Point |
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| Woodwater | Park | |||||||
| Pynes Hill |
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| Exeter | ||||||||
| EX2 SFD | ||||||||
| Investmern | Managers: | CCLA Fund Managers | Ltd (appointed | April 2023) | ||||
| 85 Queen Victoria | Street | |||||||
| London | ||||||||
| EC4V 4ET | ||||||||
| Investment | Managers: | Ruffer LLP (appointed | April 2023) | |||||
| 80Victoria | Street | |||||||
| London | ||||||||
| SW1E SJL | ||||||||
| Solicitors: | Bates Wells | LLP | ||||||
| 10Queen Slreei Place | ||||||||
| London | ||||||||
| EC4R IBE | ||||||||
| Atrditor-r | Axets Audit | Services | Limited | |||||
| Ashcombe | Court | |||||||
| Woolsack Way | ||||||||
| Godalming | ||||||||
| Surrey | ||||||||
| GUT 1LQ |
| Overall | mting | for | this | location | Gddd | Gddd | ~ |
|---|---|---|---|---|---|---|---|
| G | d | 0 | |||||
| G | d | Q | |||||
| G | d | ~ |
| Potential | Potential | that | that | public | public | trust | m | Mountbatten | Mountbatten | Mountbatten | Mountbatten | Mountbatten | reduces | reduces | reduces | reduces | Robust governance structure. |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| through | increasing | expectations, | lack | of confidence | in | Strong communications processes and plan. |
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| organisational | capability | or | a | significant | 'media | scandal' | Trademark agent commissioned to |
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| or misuse | ofintellectual | property | applications which may mfringe our rights |
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| New branding with branding guidelmes launched |
April | |||||||||||||||||||||||
| 201B. | ||||||||||||||||||||||||
| Relationship management with stakeholders |
and | |||||||||||||||||||||||
| media. | ||||||||||||||||||||||||
| Investment made in Communications Team. |
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| Inability | to | recruit, | retain | and | succession | plan | Quarterly report of people approaching |
normal | ||||||||||||||||
| appropriate | skilled | staff | to | maintam | services | for | retirement age to assist succession planning. |
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| beneficianes | Support, recognition, progression and |
development | ||||||||||||||||||||||
| provided though appraisal, supervision |
and | line | ||||||||||||||||||||||
| management | ||||||||||||||||||||||||
| Clinical staff on Agenda for Change |
terms | and | ||||||||||||||||||||||
| conditions | ||||||||||||||||||||||||
| Employee benefits scheme in place |
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| Clear values created with employee input to |
create | |||||||||||||||||||||||
| positive working culture. |
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| Aiming to become employer ofchoice on | Isle of | Wight. | ||||||||||||||||||||||
| Expanding our geographical reach and influence. |
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| Working with academic partners to develop pathways. |
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| Developing workplace strategy. |
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| Maintaining | relevant | regulation | requirements, | Robust governance planning, process and |
audit | |||||||||||||||||||
| particularly | as | changes | introduced | (CQC | rating, | GDPR, | Ongoing CPD programme, GDPR, Quality |
improvement | ||||||||||||||||
| Charities | Commission) | action plans. | ||||||||||||||||||||||
| Annual external audits. |
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| Confirmation of planned dates for Trustee |
Provider | |||||||||||||||||||||||
| visits by Chair ofTrustees. | ||||||||||||||||||||||||
| Risk | that | the | Board | does | not | have | the | appropriate | Skills mix review annually | |||||||||||||||
| balance of | experience, | skill | mix and dwersity, | and | fails | to | Targeted advertising for certam skills and |
headhunting | ||||||||||||||||
| keep | up to | date with | all mandatory | training | Mandatory eLearning monitored monthly |
at | Q&G | |||||||||||||||||
| committee | ||||||||||||||||||||||||
| New Chair of Trustees recruited. | ||||||||||||||||||||||||
| Higher profile of Mountbatten to enable recruitment |
of | |||||||||||||||||||||||
| Trustees. | ||||||||||||||||||||||||
| Risk | of | resource | overload | ansing | from | operational | Weekly SMT discussions dedicated to the |
South | ampton | |||||||||||||||
| expansion | into | Hampshire | operation. | |||||||||||||||||||||
| Daily SMT presence in Southampton to closely |
monitor | |||||||||||||||||||||||
| developments there. |
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| Regular review of detailed action plan. |
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| Develop Finance and other administration |
systems | to | ||||||||||||||||||||||
| the required standard for an independent |
operation. | |||||||||||||||||||||||
| Development of management of chmcal operations |
| Hampshire | Isle of Wight | ||||
|---|---|---|---|---|---|
| Rh hh |
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| l1CI'h | * r r | * | 115us,1h,I&h | Ih\h | thh |
| I ' ll | I |
| Our Workforce | |||
|---|---|---|---|
| As an organization, we |
are only as strong | sthe | We communicate with our staff in many different ways. We |
| people we' re made up | of.We pride ourselves | run an ongoing series ofgeneral open meetmgs to which all |
|
| on the ability to recruit, | develop, support |
and | staff are invited and at which any member ofstaff my raise |
| train he best people in |
each area of our work | any issue or concern that they may have. | |
| In order to do this, we need to hsten to our employees and understand what kinds of |
We also have a policy whereby all staff are able to have regular and frequent one to one meetings with their line |
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| support, information and development opportunities they want to see from us. |
manager to discuss matters that relate directly to their day to day work or how their work is affecting their day to day life. |
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| We have a formal annual process of appra isa I to formally |
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| record the performance, development progress and ambitions |
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| and future plans for the employee and the Charity |
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| Finally, we have a formal process of whistleblowing and an |
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| identified whistleblowing 'champion' to faolitate swift |
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| disclosure and resolution to employment, and other, issues |
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| which may be sensitwe, difficult or contentious in nature. |
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| Suppliers | |||
| We work with a range |
of supphers but given |
While the nature of our activities means that our largest | |
| our location and what | it is that we do, they are | expense is Human Resources we still spend significant |
|
| mostly local suppliers | They do range from | amounts with external suppliers. We are committed to |
|
| small mdependents to |
members of large | and | treating them fairly and ensure that as far as possible we pay |
| sometimes international |
corporate groups. | them promptly and deal with them equitably. We run two |
|
| We value our relationships with all of our |
creditor payment runs every month to ensure that we are able |
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| suppliers and try hard |
to build good | to pay suppliers promptly and within agreed credit terms. |
|
| relationships with all of our supphers. |
| Report) and | Limited Liability Partners |
hips (Energy and Ca |
rbon Report) Regulations | 2018. |
|---|---|---|---|---|
| 2022/23 | 2021/22 | |||
| Consumption | ofElectricity —KWh / | Tons of CO2 equiv | ||
| Retail outlets | Isle of Wight | 82,852 / 19.32 | 62,836 / 14.65 | |
| Isle of Wight | Hospice and associated | buildings | 466,282 / 108.71 | 558,506/ 130.21 |
| Retail outlets | Hampshire | 94,508 / 22 03 | 53,786/ 12.54 | |
| Consumption | ofGas —KWh Equiv. | |||
| Retail outlets | Isle of Wight | 158,355/36.92 | 102,208 / 23.83 | |
| Isle of Wight | Hospice and associated | buildings | 489 572 / 114.14 | 772,487 / 1801 |
| Consumption | offuel in vehicle fleet | |||
| Consumption | offuel m Vehicles | 6,712 / 17.99 | 6,944 / 18.61 |
| Ashcombe Court |
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|---|---|---|---|---|---|
| 3&Cf | WAX j | Ep.ytzvC7z | Woolsack Way Gods lming |
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| mzz | Surrey | ||||
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| The | Group | i he Chanty | |||||||
|---|---|---|---|---|---|---|---|---|---|
| 2023 | 2022 | 2023 | 2022 | ||||||
| Note | E | E | E | E | |||||
| Fixed assets: | |||||||||
| Tangible assets | 12 | 475,598 | 436,173 | 475,598 | 436,173 | ||||
| Investments | 13 | 31,629 | 1.899,993 | 31,631 | 1,899,995 | ||||
| 507,227 | 2,336,166 | 507,229 | 2,336,168 | ||||||
| Current assets: | |||||||||
| Stocks | 3,418 | 1,583 | |||||||
| Debtors | 189,382 | 2,1D9,443 | 180,395 | 2,112,459 | |||||
| Cash at bank | and | in | hand | 2,416,311 | 476,989 | 2,239,520 | 289,599 | ||
| 2,609,111 | 2,588,015 | 2,419,915 | 2,402,058 | ||||||
| Liabilities: | |||||||||
| Creditors. amounts |
falling due within | one year | 17 | (1,362,122) | (1,107,268) | ||||
| Net current | assets | 1,246,989 | 1,480,747 | 998,899 | 1,003,209 | ||||
| Total net assets | 20 | 1,754,216 | 3,816,913 | 1,506,128 | 3,339,377 | ||||
| Funds: | |||||||||
| Restncted funds |
220,950 | 239 486 | 220 950 | 239,486 | |||||
| Unrestricted | funds: | ||||||||
| Designated | funds | 500,000 | 50D,OOO | 500,000 | 500,000 | ||||
| General funds |
1,033,266 | 3,077,427 | 785,178 | 2,599,891 | |||||
| Total unrestricted | funds | 1,533,266 | 3,577,427 | 1,285,178 | 3,099,891 | ||||
| Total funds | 21 | 1,754,216 | 3,816,913 | 1,5D6,128 | 3,339,377 |
| Note | 2023 | 2022 | |||||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 6 | ||||||||
| Net cash provided by /(used activities |
in) operating | 22 | 403,187 | (62,506) | |||||
| Cash flows from investing | activities: | ||||||||
| Dividends and interest from |
investments | 46,671 | 30,552 | ||||||
| Purchase offixed assets | (277,770) | (400,056) | |||||||
| Proceeds from sale of investments | 1,727,234 | 304,328 | |||||||
| Net Cash invested | |||||||||
| Purchase of investments | (301,965) | (369,974) | |||||||
| Movement in portfolio cash |
held for | mvestment | 341,965 | (341,965) | |||||
| Net cash used in investing | activities | 1,536,135 | (777,115) | ||||||
| Change in cash and cash |
equivalents | in the | year | 1,939,322 | (839,621) | ||||
| Cash and cash equivalents year |
at the beginning | ofthe | 476,989 | 1,316,610 | |||||
| Cash and cash equivalents | at the end ofthe year | 2,416,311 | 476,989 |
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| This is st | ated after char | ging | |||
|---|---|---|---|---|---|
| 2023 | 2022 | ||||
| E | E | ||||
| Depreciation | 238,345 | 142,689 | |||
| Dperaung | lease rentals: | ||||
| Property | 147,335 | 109,647 | |||
| Auditor's | remuneration | (excluding | VAT): | ||
| Audit | 20,600 | 18,750 | |||
| Other | services | 1,300 | 1,250 |
| taff costs w | ere as f | ollows: | ||||
|---|---|---|---|---|---|---|
| 2023 | 2022 | |||||
| Total | Total | |||||
| Staff under | service | level agreement | with | NHS | 3,597,800 | 3,079,246 |
| Wages and | salaries | 1,308,906 | 1,333,403 | |||
| Employer's | national | insurance | 368,934 | 291,718 | ||
| Pension costs | 419,656 | 388,283 | ||||
| Temporary | & agency staff | 431,863 | 268,681 | |||
| Staff recharge from |
EMH | 875,967 | 749,243 | |||
| Other staff | costs | 269,028 | 234,379 | |||
| 7,272,154 | 6,344,953 |
| 2023 | 2022 | ||
|---|---|---|---|
| No. | No. | ||
| Administration | and fundraising | 51 | 32 |
| Hospice services | 149 | 137 | |
| 200 | 169 |
| 12. Tangible fixed assets |
|||||
|---|---|---|---|---|---|
| Fixtures, | Motor | ||||
| Leasehold | Leasehold | fittings and | Vehicles | ||
| Group and charity | property | improvements | equipment | Total | |
| E | E | E | E | ||
| Cost | |||||
| At the start ofthe year | 50,582 | 250,674 | 422,870 | 724,126 | |
| Additions in year |
1,573 | 35,858 | 237,839 | 2,500 | 277,770 |
| At the end ofthe year | 52,155 | 286,532 | 660,709 | 2,500 | 1,001,896 |
| Depreciation | |||||
| At the start ofthe year | 30,421 | 43,126 | 214,406 | 287,953 | |
| Charge for the year | 13,042 | 67,986 | 156,822 | 495 | 238,345 |
| At the end ofthe year | 43,463 | 111,112 | 371,228 | 495 | 526,298 |
| Net book value | |||||
| At the end ofthe year | 8,692 | 175,420 | 289,481 | 2,005 | 475,598 |
| At the start ofthe year | 20,161 | 207,548 | 208,464 | 436,173 |
| The Group | The Charity | ||||
|---|---|---|---|---|---|
| 2023 | 2022 | 2023 | 2022 | ||
| E | E | E | E | ||
| Listed investments | |||||
| Fair value at the start ofthe year | 1,558,028 | 1,331,835 | 1,558,028 | 1,331,835 | |
| Additions at cost |
301,965 | 369,974 | 301,965 | 369,974 | |
| Disposal proceeds | (1,727,234) | (304,328) | (1,727,234) | (304,328) | |
| Net (loss)/gain on change |
in fair value | (101,130) | 160,547 | (101,130) | 160,547 |
| Market value of investments | 31,629 | 1,558,028 | 31,629 | 1,558,028 | |
| Cash held by investment | broker pending | ||||
| reinvestment | 341,965 | 341,965 | |||
| Investment in subsidiary |
|||||
| Fair value at the end ofthe year | 31,629 | 1,899,993 | 31,631 | 1,899,995 | |
| The investments comprise: |
|||||
| The Group | The Charity | ||||
| 2023 | 2022 | 2023 | 2022 | ||
| E | E | E | E | ||
| UK Common investment |
funds | 1,526,399 | 1,526,399 | ||
| Shares and bonds listed on the | |||||
| London Stock Exchange | 31,629 | 31,629 | 31,629 | 31,629 | |
| Cash | 341,965 | 341,965 | |||
| 31,629 | 1,899,993 | 31,629 | 1,899,993 |
| 2023 | 2022 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| E | E | |||||||||
| Turnover | 402,733 | 373,587 | ||||||||
| Cost ofsales | (131,389) | (118,092) | ||||||||
| Gross profit/(loss) | 271,344 | 255,495 | ||||||||
| Admimstrative | expenses | (18,202) | (26,047) | |||||||
| Profit/(loss) | for the financial | year | 253,142 | 229,448 | ||||||
| Retained earnings |
||||||||||
| Total retained | earnings | brought | forward | 477,536 | 305,748 | |||||
| Profit/(loss) | forthe finanmal year |
253,142 | 229,448 | |||||||
| Distribution | under Gift Aid to parent |
charity | (482,590) | (57,660) | ||||||
| Total retained | earnings | carried | forward | 248,088 | 477,536 | |||||
| The aggregate | ofthe assets, liabilities | and reserves was: | ||||||||
| Assets | 288,307 | 535,666 | ||||||||
| Liabilities | (40,217) | (58,128) | ||||||||
| Reserves | 248,090 | 477,538 | ||||||||
| Amounts owed to/from |
the parent | undertaking | are shown | in notes 16and 17 |
| 2023 | 2022 | ||
|---|---|---|---|
| E | |||
| Gross | income | 6,968,189 | 9,335,716 |
| Result | for the year | (1,833,249) | 1467 789 |
| GI'oup | Charity | ||||
|---|---|---|---|---|---|
| 2023 | 2022 | 2023 | 2022 | ||
| E | E | E | E | ||
| Trade debtors | 39,351 | 56,978 | 39,526 | 56,978 | |
| Other debtors | 28,186 | 31,591 | 28,098 | 31,501 | |
| Amounts | due from group undertakings | 9,074 | |||
| VAT | 40,816 | 51,422 | 40,816 | 54,528 | |
| Prepayments | 61,607 | 35,598 | 61,607 | 35,598 | |
| Accrued | income | 10,348 | 1,933,854 | 10,348 | 1,933,854 |
| 189,382 | 2,109,443 | 180,395 | 2,112,459 |
| Group | Charity | ||||
|---|---|---|---|---|---|
| 2023 | 2022 | 2023 | 2022 | ||
| E | E | E | E | ||
| Trade creditors | 201,005 | 297,804 | 188,116 | 294,437 | |
| Other creditors | 174,099 | 99,391 | 154,871 | 55,486 | |
| Amounts | due to group undertakings | 179,045 | 99,111 | 525,649 | |
| Accruals | 987,018 | 531,028 | 978,918 | 523,277 | |
| 1,362,122 | 1,107,268 | 1,421,D16 | 1,398,849 |
| Group | Charity | |||||
|---|---|---|---|---|---|---|
| 2023 | 2022 | 2023 | 2022 | |||
| E | E | E | E | |||
| Balance | at the begmning of the year |
305,000 | 305,000 | |||
| Amount | released to income | in the year | )305,000) | )305,000) | ||
| Amount | deferred in the year |
|||||
| Balance | at the end ofthe year |
| General | Designated | Restncted | Tata I | ||
|---|---|---|---|---|---|
| unrestricted | funds | funds | funds | ||
| E | E | E | E | ||
| Tangible fixed assets |
475,598 | 475,598 | |||
| Investments | 31,629 | 31,629 | |||
| Net current | assets / (liabilities) | 526,039 | 500,000 | 220,950 | 1246989 |
| Net assets | at the end ofthe year | 1,033,266 | 500,000 | 220,950 | 1,754,216 |
| General | Designated | Restricted | Tata I |
||
|---|---|---|---|---|---|
| unrestncted | Funds | Funds | funds | ||
| E | E | E | |||
| Tangible fixed assets | 436,173 | 436,173 | |||
| Investments | 1,399,993 | 500,000 | 1,899,993 | ||
| Net current | assets / (liabilities) | 1,241,261 | 239,486 | 1,480,747 | |
| Net assets | at the end ofthe year | 3,D77,427 | 500,000 | 239 486 | 3816913 |
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| 22. Reconciliation |
22. Reconciliation |
of net | incoming | resources to net cash | resources to net cash | resources to net cash | flow from operating | activities | |
|---|---|---|---|---|---|---|---|---|---|
| 2023 | 2022 | ||||||||
| E | E | ||||||||
| Net (eapenditure) | / | income | for the reporting | period | (2,062,697) | 1,697,234 | |||
| (as per the statement offinancial activities) |
|||||||||
| Depreciation charges |
238,345 | 142,689 | |||||||
| Losses/(gains) on investments |
101,130 | (160,547) | |||||||
| Dwidends, interest |
and rent | from investments | (46,671) | (30,552) | |||||
| (Increase)/ Decrease |
m stocks | (1,835) | 1,037 | ||||||
| Decrease/(increase) | in debtors | 1,92D,061 | (1,599,362) | ||||||
| Increase/(decrease) | in creditors | 254,854 | (113,005) | ||||||
| Net cash provided | by/(used | in) operating | activities | 403,187 | (62,506) | ||||
| Analysis ofcash and | cash equivalents | ||||||||
| 2023 | 2022 | ||||||||
| E | E | ||||||||
| Cash in hand |
2,416,311 | 476,989 | |||||||
| Analysis of changes | in net debt | ||||||||
| 1Apnl | Cash flows | 31March | |||||||
| 2022 | 2023 | ||||||||
| E | E | ||||||||
| Cash m hand | 476,989 | 1,939,322 | 2,416,311 |
| Property | |||
|---|---|---|---|
| 2023 | 2022 | ||
| E | E | ||
| Less | than one year | 190,500 | 145,833 |
| One | to fwe years | 682,833 | 466,000 |
| Over | five years | 428,917 | 287,917 |
| 1,302,250 | 899,750 |