## |Countess|Mountbatten|Mountbatten|Hospice Charity Limited| |---|---|---|---| |Conte|t e|nanna|omen| |for year|ending|31 March 2023|| ## |Reference and administrative|information|information|||1 —2| |---|---|---|---|---|---| |Background
and objects|||||| |Strategic report —Objectives|gr activities||||3 —8| |Key Achievements
and PerformanCe|||||| |Services across Mountbatten|Hampshire||||9—12| |Quality|||||13 —17| |Education
and Training|||||18-19| |Mandatory
Training|||||20| |Research|||||21| |Income generation|||||22 —23| |Communications|||||24 —26| |Estates and Facilities|||||27 —28| |Catering
and Hospitality|||||29| |People Services|||||30 —35| |Information
Technology|||||36 —37| |Trustees'
duty to promote the success ofthe|||Charity —Section 172 statement||38 —40| |Sustainabillty
and carbon reporting|||||41| |Financial review|||||42| |Public benefit statement|||||43| |Statement of trustees'
responsibilities|||||43 —44| |Independent
auditors
report|||||45 —47| |Statement
offinancial
activities||(incorporating|an income and expenditure|account)|48| |Balance Sheet|||||49| |5tatement
of cash flows|||||50| |Notes to the financial statements|||||51 —72| ## ## ## ## |Bankers:||NarWest
Bank Pic|NarWest
Bank Pic|NarWest
Bank Pic||||| |---|---|---|---|---|---|---|---|---| |||3 Lower Northam|||Road|||| |||Hedge End||||||| |||Snutharnpton||||||| |||SD304PA||||||| |Investment|Nlanagers:|Brewin Dolphin||(retired|||March 2023)|| |||Vantage
Point||||||| |||Woodwater|Park|||||| |||Pynes
Hill||||||| |||Exeter||||||| |||EX2 SFD||||||| |Investmern|Managers:|CCLA Fund Managers||||Ltd (appointed||April 2023)| |||85 Queen Victoria|||Street|||| |||London||||||| |||EC4V 4ET||||||| |Investment|Managers:|Ruffer LLP (appointed||||April 2023)||| |||80Victoria|Street|||||| |||London||||||| |||SW1E SJL||||||| |Solicitors:||Bates Wells|LLP|||||| |||10Queen Slreei Place||||||| |||London||||||| |||EC4R IBE||||||| |Atrditor-r||Axets Audit|Services|||Limited||| |||Ashcombe|Court|||||| |||Woolsack Way||||||| |||Godalming||||||| |||Surrey||||||| |||GUT 1LQ||||||| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## |Overall|mting|for|this|location|Gddd|Gddd|~| |---|---|---|---|---|---|---|---| ||||||G|d|0| ||||||G|d|Q| ||||||G|d|~| ## ## ## |Potential|Potential|that|that|public|public||trust||m|Mountbatten|Mountbatten|Mountbatten|Mountbatten|Mountbatten|reduces|reduces|reduces|reduces|Robust governance
structure.|||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |through||increasing|||expectations,|||||lack||of confidence||||||in|Strong communications
processes
and plan.|||||| |organisational||||capability|||or|a|significant|||'media|||scandal'||||Trademark
agent
commissioned
to|||||| |or misuse||ofintellectual|||||property||||||||||||applications
which
may mfringe our rights|||||| ||||||||||||||||||||New branding
with
branding
guidelmes
launched||||April|| ||||||||||||||||||||201B.|||||| ||||||||||||||||||||Relationship
management
with
stakeholders||||and|| ||||||||||||||||||||media.|||||| ||||||||||||||||||||Investment
made
in Communications
Team.|||||| |Inability||to||recruit,|||retain|||and||succession|||||plan||Quarterly
report
of
people
approaching|||normal||| |appropriate|||skilled|||staff||to||maintam|||services||||for||retirement
age to assist succession
planning.|||||| |beneficianes|||||||||||||||||||Support,
recognition,
progression
and|development||||| ||||||||||||||||||||provided
though
appraisal,
supervision|and|||line|| ||||||||||||||||||||management|||||| ||||||||||||||||||||Clinical
staff
on
Agenda
for
Change|terms|||and|| ||||||||||||||||||||conditions|||||| ||||||||||||||||||||Employee benefits scheme
in place|||||| ||||||||||||||||||||Clear values
created
with
employee
input
to||||create|| ||||||||||||||||||||positive working
culture.|||||| ||||||||||||||||||||Aiming to become employer ofchoice on|Isle of||Wight.||| ||||||||||||||||||||Expanding
our geographical
reach and influence.|||||| ||||||||||||||||||||Working
with academic partners
to develop
pathways.|||||| ||||||||||||||||||||Developing
workplace
strategy.|||||| |Maintaining||||relevant||||regulation||||requirements,|||||||Robust governance
planning,
process and|audit||||| |particularly|||as|changes|||introduced||||(CQC||rating,|||GDPR,|||Ongoing
CPD programme,
GDPR, Quality|improvement||||| |Charities||Commission)|||||||||||||||||action plans.|||||| ||||||||||||||||||||Annual
external audits.|||||| ||||||||||||||||||||Confirmation
of planned
dates
for Trustee||Provider|||| ||||||||||||||||||||visits by Chair ofTrustees.|||||| |Risk|that||the|Board||does||not||have||the||appropriate|||||Skills mix review annually|||||| |balance of|||experience,||||skill|mix and dwersity,||||||and||fails||to|Targeted
advertising
for certam skills and|headhunting||||| |keep|up to||date with|||all mandatory|||||training||||||||Mandatory
eLearning
monitored
monthly||at||Q&G|| ||||||||||||||||||||committee|||||| ||||||||||||||||||||New Chair of Trustees recruited.|||||| ||||||||||||||||||||Higher profile of Mountbatten
to enable recruitment|||||of| ||||||||||||||||||||Trustees.|||||| |Risk|of|resource|||overload||||ansing||from|||operational|||||Weekly SMT discussions
dedicated to the|South||ampton||| |expansion|||into|Hampshire|||||||||||||||operation.|||||| ||||||||||||||||||||Daily SMT presence
in Southampton
to closely||monitor|||| ||||||||||||||||||||developments
there.|||||| ||||||||||||||||||||Regular
review of detailed
action plan.|||||| ||||||||||||||||||||Develop
Finance and other administration|systems||||to| ||||||||||||||||||||the required
standard
for an independent|operation.||||| ||||||||||||||||||||Development
of management
of chmcal operations|||||| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ||||Hampshire|Isle of Wight|| |---|---|---|---|---|---| |Rh
hh|||||| |l1CI'h|* r r|*|115us,1h,I&h|Ih\h|thh| |I ' ll|I||||| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## |Our Workforce|||| |---|---|---|---| |As an organization,
we|are only as strong|sthe|We communicate
with our staff in many different
ways. We| |people we' re made up|of.We pride ourselves||run an ongoing series ofgeneral
open meetmgs
to which
all| |on the ability to recruit,|develop,
support|and|staff are invited
and at which
any member
ofstaff my raise| |train he best people
in|each area of our work||any issue or concern that they may have.| |In order to do this, we need to hsten to our
employees
and understand
what kinds of|||We also have a policy whereby
all staff are able to have
regular
and frequent
one to one meetings
with their line| |support,
information
and development
opportunities
they want to see from us.|||manager
to discuss matters that relate directly to their day to
day work or how their work
is affecting their day to day life.| ||||We have a formal annual
process of appra isa
I to formally| ||||record the performance,
development
progress
and ambitions| ||||and future
plans for the employee
and the Charity| ||||Finally, we have a formal process of whistleblowing
and an| ||||identified
whistleblowing
'champion'
to faolitate
swift| ||||disclosure
and resolution
to employment,
and other, issues| ||||which
may be sensitwe,
difficult or contentious
in nature.| |Suppliers|||| |We work with
a range|of supphers
but given||While the nature of our activities means that our largest| |our location and what|it is that we do, they are||expense
is Human
Resources we still spend significant| |mostly local suppliers|They do range from||amounts
with external
suppliers.
We are committed
to| |small mdependents
to|members of large|and|treating
them fairly and ensure that as far as possible we pay| |sometimes
international|corporate groups.||them promptly
and deal with them equitably.
We run two| |We value our relationships
with
all of our|||creditor payment
runs every month
to ensure that we are able| |suppliers
and try hard|to build good||to pay suppliers
promptly
and within agreed credit terms.| |relationships
with
all of our supphers.|||| ## ## ## |Report) and|Limited
Liability Partners|hips
(Energy and Ca|rbon Report) Regulations|2018.| |---|---|---|---|---| ||||2022/23|2021/22| |Consumption|ofElectricity —KWh /|Tons of CO2 equiv||| |Retail outlets|Isle of Wight||82,852 / 19.32|62,836 / 14.65| |Isle of Wight|Hospice and associated|buildings|466,282 / 108.71|558,506/ 130.21| |Retail outlets|Hampshire||94,508 / 22 03|53,786/ 12.54| |Consumption|ofGas —KWh Equiv.|||| |Retail outlets|Isle of Wight||158,355/36.92|102,208 / 23.83| |Isle of Wight|Hospice and associated|buildings|489 572 / 114.14|772,487 / 1801| |Consumption|offuel in vehicle fleet|||| |Consumption|offuel m Vehicles||6,712 / 17.99|6,944 / 18.61| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ||||||Ashcombe
Court| |---|---|---|---|---|---| |3&Cf|WAX j||Ep.ytzvC7z||Woolsack Way
Gods lming| ||||mzz||Surrey| ||||||GU7 1LQ| |Debra Saunders||BScFCA|jSemor Statutory|Auditorj|| |||||N
0
fd|jo
p|Vl||0
aM||ta d
acr
vl
'll|ta d
acr
vl
'll|d
f
mmm
tct cl|d
f
mmm
tct cl|d
f
mmm
tct cl||ftl
a||fl|||I-
00
ID
Hl|lt
h
tp||M
al||Mtl||th|m|Cl
0|| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||||||||||||||||||||||||||||e|| |||||||||||||||||||||||||||||||0|| |||||||||||||||||||||||||||||||V|| |||||||||||||||||||||||||||||||tU|| ||||||'O
Cl
V
D0|W||Do
Vl
IV
m||th
N
ID|Io||I|ID
M
rl||||thtp
0
00
N
N|tp
co
CO
N||rn
Vl
rCl|||M
lrl
rtp||M
I
~l
co||mal
Ch
m||'0
C|| |||||||||||||||||||||||||||||||C|| |||||||||||||||||||||||||||||||0|| ||||||0
Cl
V
4l
C|||Co
mm
co
M||a
tp
d
M|m
ao
ID|CI'
Vl
m|N
Cj
rhl
'|ID
N
M
r||||0
'd
M
at
M|N
I
Vl
al
Co||d|||Co
Ql||||d'
r
rto|N
M|e
0D
to
D
4I|| |||||||||||||||||||||||||||||||fc|| |||||||||||||||||||||||||||||||IU|| |||||||||||||||||||||||||||||||0|| |||||mrl0|D|||CI||0|00
N|r|r|m
tv||m||al|tpal|||Ct
M||Ol
ID||ral
ID||foal||C
fo|| |||||||||M
rtp||at|aVl|r|ID
d|CO
rM
r||Ih||Do
Vl
0
00|I
M
rh
ol|||||fl
ID
IV||'D
Cl
ra||Co
M||Cl
0|| |||||||||||||||||||||||||||||||al|| |||||||||||||||||||||||||||||||0|| ||||||0
Dl
V|Vl||||||||||||M,||||||ID
M
Ill|||||tp|0
WC|| |||||||||||||||||||||||||00||||||IID|| ||0
0VV
W||||Ci
IC|||||||||||||||||||||||||IU
C
QD0|| ||Cl|||||||||||||||||||||||||||||Cl|| ||'00
Cl0
W
Cl'0
C
lo||||IU
I
~I
C|||mCM||m
0
0|co
IV
co|ao
N|ID
ID
d|co
d
Ol
00
N||m'0
m||d,
Ol
00
Ul
al|r
ltl
N
ffl
al||M
tp
m'
Pl|Cl
m
C||ID
dtp||co||d'
m'|IO
ID
m
M
Vl|Cl
00C
Cl3|| ||Cl|||||||||||||||||||||||||||||IU|| ||E0VC|||||||||||||||||||||||||||||e|| ||IIII0|||||0||N||M|ll||Ul||||||||||||||||Ct|4l|| ||lO||||||||||||||||||||||||||||||| ||V|||||||||||||||||||||||||||||V|| ||E|||||||||||||||||||||||||||||fll|| |4I
E|4I
.-|||||||||||||||||||00
0|||Cl0ll0|||||||Oo
C
C|| |IlC
fo
U 0C
~I e
0 0 MND
0
N
Zvc
0
0 0
o
al 0
E 5
III
Cl
g
m
0
Vl ll
0 ll
IU
Xvep
IO
III
w '0
IU —
'
l0
0
4I
C
WC
0 0 0
Ll U v.|||||||E0
8C|~I
Ql
10C
0
p
Dl0
0
00|IJ
fll0
D
W
D
U|Ql
Ql
W
Cl
C
W
V0.
p
Ql
z 0||0
V
L
Cl|Z
C0
E
7|4l
E0V0
fo
0|0
0
Cl
ll
C0
III|0
tUI
to
fc|Ql
3
V
toe
D
W
IO
C
U|IIIV
V0.
0
Z|Cl
0V00
4I0
4I
lo
v0|Ia
IU!
OI0
III
4t
PI0
III
'00
Z||0
4l
E
a
c
0
L
ja
tll
W
to
Z|III
lo
4I
4ID
Cl
E
8C
Cl
0
'0
C
0
0Ic
ol
e
Z|C
C|lc
C
e
D
al
C
fl!
I-|'00
0
vC0
E
Ql
0
E
0
Z|C0
0
Z|ll
Dl
D
Qll
0
0
D
0
D!
0|ll
Cl
'C
III
V
0
IOv
0|L0V
E0
to
tUll
al
w
IU
U
0
Dl
Ci
0|C
tU
E
Cl
W
0
V0
fllC
Cl
0| |||||||||||||||||||||||||||||||cr|N| ## |||||||The|Group|i he Chanty|| |---|---|---|---|---|---|---|---|---|---| |||||||2023|2022|2023|2022| ||||||Note|E|E|E|E| |Fixed assets:|||||||||| |Tangible assets|||||12|475,598|436,173|475,598|436,173| |Investments|||||13|31,629|1.899,993|31,631|1,899,995| |||||||507,227|2,336,166|507,229|2,336,168| |Current assets:|||||||||| |Stocks||||||3,418|1,583||| |Debtors||||||189,382|2,1D9,443|180,395|2,112,459| |Cash at bank|and|in|hand|||2,416,311|476,989|2,239,520|289,599| |||||||2,609,111|2,588,015|2,419,915|2,402,058| |Liabilities:|||||||||| |Creditors.
amounts|||falling due within|one year|17|(1,362,122)|(1,107,268)||| |Net current|assets|||||1,246,989|1,480,747|998,899|1,003,209| |Total net assets|||||20|1,754,216|3,816,913|1,506,128|3,339,377| |Funds:|||||||||| |Restncted
funds||||||220,950|239 486|220 950|239,486| |Unrestricted|funds:||||||||| |Designated|funds|||||500,000|50D,OOO|500,000|500,000| |General
funds||||||1,033,266|3,077,427|785,178|2,599,891| |Total unrestricted||funds||||1,533,266|3,577,427|1,285,178|3,099,891| |Total funds|||||21|1,754,216|3,816,913|1,5D6,128|3,339,377| ## ||||||Note|2023||2022|| |---|---|---|---|---|---|---|---|---|---| |||||||6||6|| |Net cash provided
by /(used
activities||in) operating|||22||403,187||(62,506)| |Cash flows from investing|activities:||||||||| |Dividends
and interest from||investments||||46,671||30,552|| |Purchase offixed assets||||||(277,770)||(400,056)|| |Proceeds from sale of investments||||||1,727,234||304,328|| |Net Cash invested|||||||||| |Purchase of investments||||||(301,965)||(369,974)|| |Movement
in portfolio cash||held for|mvestment|||341,965||(341,965)|| |Net cash used in investing|activities||||||1,536,135||(777,115)| |Change
in cash and cash|equivalents||in the|year|||1,939,322||(839,621)| |Cash and cash equivalents
year|at the beginning|||ofthe|||476,989||1,316,610| |Cash and cash equivalents||at the end ofthe year|||||2,416,311||476,989| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## |||||N
rc|0||rn
N
0
r|fp
m
m|||||O|0|UI|ol
tni
oa
Ooiul
Cr N
ID
04
I
ul
M
ID, O
N|ol
tni
oa
Ooiul
Cr N
ID
04
I
ul
M
ID, O
N|ol
tni
oa
Ooiul
Cr N
ID
04
I
ul
M
ID, O
N|ol
tni
oa
Ooiul
Cr N
ID
04
I
ul
M
ID, O
N|| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||||||||C||||||N||N|I|| |||||||||||0||||||||||| |||||||||||10||||||||||| |||||||||||Cl||||||||||| |||||||||||VU||||||||||| ||||||C
Ql
IL|W|00
N
MN|||fo0
Cl
tU
Jo
00||||4l||||Ol
0
ID
N|Ol
r
UlN
N|| |||||||||||tU||||||||||| |||||||||||fo||||||||||| |||||||||||4l||||||||||| |||||||||||Cl||||||||||| ||||||10
Cl|ul|||M|||||10|W|||||| ||||||V|||||C||||||||||| ||||||Cl
0||||M|tU||||IU
0||||||| |||||||||||Cl||||||||||| |||||||||||00
Jo0||||||||||| |||||ro
O|fo
0|ul|40
m
Q|N
m
IV
ID||4l
0|tc
Ul||mNQN|I|w|m
ID
Ol||||| ||||||||Co|N||tu|0|||||||||| |||||||||||0||||||||||| |||||||||||1l|QJ
C|||||||||| |||||||||||Cl|0|||||||||| ||||||10
Cl
V|w|rMr|||U
~I|Cl|||Tl
Ql
U||||||| ||||||||||||Ol|||||||||| ||||||Cl
IL'||Co|||Jo0||||Cl||||||| |||||||||||0
U|0
0|||||||||| |||||||||||fo
ao|0|||||||||| ||||||'0
Ci
V
Uol|W|N
CO
CO
00
f|N
N
Ol
Nlp
N|40
m
m
mQ|0
0
Q
O
N
ul
40|Co0
IJ
IU
to
tu|||Cl
Cl
U
U
4l
L|w|m
Q
O||||| |||||||||||NN
NO|Cl|||||||||| |||||||||||O||||||||||| |||||||||||NO|0|||||||||| |||||||||||Dl
UI|c|||||||||| |0
4I|||||||||||Cl
E|||||||||oc| |E
CI
w
TL
0
Z0
Cl
Jo
0
0
00
4I
V
0
LI|00
E
0
I/I
0
Ia
0
IZL
Cl
0
Cl
0
2|m
ru
CI
N
U
0
N
M
co
Cl
10
CI
0
0
u.|Cl
TI
ta
lul0
100
CI
Uf
L'0
Io00'0
E0
Cl
E0
U0||||ID|Cl
IJ
raao||E
c
ta
Cl
al
0
Ol
Clc
0
0
p
0
rl
la
0|h
CI
tU
E
0
0
0
0
V
0
0
0
0
U
U
Cl
Cl|,IU
'6
Cl
Jo
Ia
fa
U
E0
Cl
E0
U0||||IDIJ
CJ
I/IXZ
V
2
0
Z|V0
0
c
u
Ul
Z
Z|||4lU'0
Dz
5
4i
ClIJ
IU
la
Cl
E0V0
UJ
ul
Z
I| ||H
HQ|0
0
l-|W|ul
I
IO
IO|Ol
Ol
IO|Ot
IO
I
m|||H
H
Q
H|5
0|I|I
Vl
h
hl|I
Cl
m| |---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||'0|||||||||Ul||| |||Ol||||||||4l|||| |||I||||||||U|||| |||4|||||||||||| |||41|||||||||||| |||IC||||||||OO|||| |||'0
Ol
U
0||ot
ol
D
l
IO 0
am
m||m
I
a0(
Ih
R||||4I
0
I
Ol0Q|Ol|IV
Ol
D|H
OO
M| ||mH
D
N|IO
0
l|||||||M
Q
I|0
0
I-|4|Cl
t|| ||||W||||||||Ul||| |||'t||||||||Ol
ll|||| |||Ol||||||||4I
IO|||| |||17|W|t|||||||W||| |||||||||||Olt|||| |||||||||||||lO|| |||||IO|Itl|||||||Ot|| ||||||IO||||||||| |||0Q||||||||0|||| |.0|||||||||||||| |OOt|||||||||||||| |Of0||||||||||||0|| |OO|||||||||||||| |0||||||||t|||||| |||||||||||||0|| ||||||0|||E0||||Ol
0|| |E
8||||m?
'0
40 Z
0||||N0
UC||||8
E0
U|| ||||||44||||||||| |||||oo|oo|w|m
m
I
Ch
mih
I|m
m
I
Ch
mih
I|d
N
o
N|Ol
m
h|Q
«I
«'|O
I|CC
1|0
I|ih
ul||o
0
al
0|m
CQ
m
I|r
hl
ul
o
P|o
O
p
N|hl
m
h
t|CO|r||||D
r| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| ||||||||ui||||||||||||||||4||||| |||||O|E
0
P|~I|m
P
rc|«I
t
O|I
I
I|I
I
Ul|O
d|IO
r'
I|I
ui|m'
N|«I
«I
«i|dl|O0|m
4|m|0|Ch
I
«I
Ch|CQ
Ol|O
Ol
I|||o
f
«I|| ||||||||r||||||||||||||||Itl||||| |||||00
0|0|ut|N
Q
C|'|0
I||||||h
CQ
CQ|||I
mm|C!
ia||O
ID|I i«t
N.|||||| |||||0||UI||||||||r||I|||||||~4
Ih||m
O||| |||||CtV0|||||||||||||||||||||||| |||||ClC|||||||||||||||||||||||| |||||Clh0|||||||||||||||||||||||| |||||Ia|||||||||||||||||||||||| ||||0|4I||W|I
m
r|D
m
m|||||||||mQ
O||Q
«I||||0
fdI|Ch
lo|||Ch
m| ||||I
CI|2
4I||||Q|||||||||Ul||0
Ul||||Ol
00|Q|||0r10
r| ||||Tl|O.|||||||||||||||||||||||| ||||4|0|||||||||||||||||||||||| ||||I||||||||||||||||||||||||| ||||id||||||||||||||||||||||||| |||||C
0|0|w|rmIh
Ol
Ol
r|||M
ul
ui|M
p
m
0'|dl
cc
r'|I
ol|||||||M
rh
Ol|la
CQ
I||0
O|m
fu
CC
O
N|r
I
N|m
dl
m|CC
r
rh
Ch| |||||0It|||||||||||||||||||||||| |'0|||||||||||||||||||||||||||| |4I|||||||||||||||||||||||||||| |E|||||||||||||||||||||||||||| |IC|||CI||||||||||||||||||||||||| ||||IU||||||||||||||||||||||||| |IJ|||||||||||||||||||||||||||| |V
'a
a
0Z|C
IU
E
CI
Cl
Ih|ICI
ICQ
Iu
V|C
Cl
V|||||||||||Ql||||I0
IC
'0|||||||||| |V
5
4I
0
0
u|0
0
C
z
Cl
I
0
V
0
0
Z|m
ICI
'D
4I
0
'O
0
fC0
0
u.|D
D
CI0||||«I
Ql
0Z
0
0
U|0
Tl
E
0V
0
I
E|Ql
I!
C
CL«h
I
Cl
I
CI
CC
c E||e.
0
Cl
~I
C0
0||CC
CI
E
C
E|Cl
C0
C
0
u
C
'O
C|00
Cl0a
C4
CUI0|0|E
a
a".|C0
Cla
41
0 '0
C
4
C
C«
I0
«
tU
.c
a'0
CU||Qt
CC
IU
0
~I|CI
TI
14
E
C0|0
Cl
I
C
ED
4
Cl0||0
0a.|0
tU
0
0
Cl
0
Cl|N
NQ
'0
I-|NNO
N
Cl
E
'D
C
4Ia«
Cl
E
P| ||||CI||||||||||||||||||||||||| |||||||o|0|W|u
m
I
m||||ul
N
0|N
al
I
0|I
0
ru
oj|0
I|ao|0
0|I
0
m
tu|I
0
m
tu|0
ID
Ol|m
lo
CI|m
ut
0|0
o
ru
N|d
I
0
d|00
ul
al|r
r||m
al|r|| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| ||||||||||O||||||||||||||||||al||||| |||||||00|g|ul|d
CDI||||0
N||||||0||0
N
m|Cll
Ol
0|I
d
0
'd|ID
N
0|D
I
r
al
r|0
ul
m
I|N
N|N
0|'d
0||| |||||||0||||||||||||ID
CD|||||||||Cl
Cl||CU0||| |||||||tUu000|||||||||||||||||||||||N||| |||||||ta|||||||||||||||||||||||||| |||||||0|||||||||||||||||||||||||| |||||||CI|||||||||||||||||||||||||| |||||al0|4I|al||ul|Ndul
m||||||||||||m
la
0
ID||m
m
tll
co||ca
ca
0
I
m||M
oo|ul
0
m|O
ut
r
m||| |||||||V
4I|||||||||||||||||||||ul||||| |||||||&|||||||||||||||||||||||||| |||||VI||8|||||||||||||||||||||||||| |||||||Ilo
0
0|0|W||||||Ol|m
0
I
Cocr|0||||||||0|||0|la
0
M|0||| |||||||0|||||||||||||||||||||||||| |||||||tu|||||||||||||||||||||||||| |lo0|||0
o.||||||||||||||||||||||||||||| ||||4I||||||||||||||||||||||||||||| ||||0|||||||||||||||||||0|||||||||| |0
N
Zvc
Cm
0
al
OI
82
c
C m
C0 m
4I
al '0
5c 0
IU
u
III
C
al
0ooo
tu Z u.|||DCalo.
X
4I
0S
toC
~C||||||ca
al
0Z
0
S|0
4I
0
0
D
00
4I
0
U|C0
0
E|0
E
00
u
s
al|Ct
4I0
at
tUIl
0|0
'P
UaC|0V
IS
C|V|0
la
C
0
E
0
C|alal
C
c
o
D
0||C
0
4'
0,
0
0|al
E
taa.|00
4I
0
0O.
ar0
D
0|alV000
al0
I~
DC0|at
cS
0V
0|O
0
E
C0
cu|0V
4I
0
alI-||0V
0
0
0
ul|0
0
Cal
E
a
L1||NO
Iu
al
40C
al0
u
Cl| ## |This is st|ated after char|ging|||| |---|---|---|---|---|---| |||||2023|2022| |||||E|E| |Depreciation||||238,345|142,689| |Dperaung|lease rentals:||||| |Property||||147,335|109,647| |Auditor's|remuneration|(excluding|VAT):||| |Audit||||20,600|18,750| |Other|services|||1,300|1,250| |taff costs w|ere as f|ollows:||||| |---|---|---|---|---|---|---| ||||||2023|2022| ||||||Total|Total| |Staff under|service|level agreement|with|NHS|3,597,800|3,079,246| |Wages and|salaries||||1,308,906|1,333,403| |Employer's|national|insurance|||368,934|291,718| |Pension costs|||||419,656|388,283| |Temporary|& agency staff||||431,863|268,681| |Staff recharge
from||EMH|||875,967|749,243| |Other staff|costs||||269,028|234,379| ||||||7,272,154|6,344,953| |||2023|2022| |---|---|---|---| |||No.|No.| |Administration|and fundraising|51|32| |Hospice services||149|137| |||200|169| ## ## |12.
Tangible fixed assets|||||| |---|---|---|---|---|---| ||||Fixtures,|Motor|| ||Leasehold|Leasehold|fittings and|Vehicles|| |Group and charity|property|improvements|equipment||Total| ||E|E|E||E| |Cost|||||| |At the start ofthe year|50,582|250,674|422,870||724,126| |Additions
in year|1,573|35,858|237,839|2,500|277,770| |At the end ofthe year|52,155|286,532|660,709|2,500|1,001,896| |Depreciation|||||| |At the start ofthe year|30,421|43,126|214,406||287,953| |Charge for the year|13,042|67,986|156,822|495|238,345| |At the end ofthe year|43,463|111,112|371,228|495|526,298| |Net book value|||||| |At the end ofthe year|8,692|175,420|289,481|2,005|475,598| |At the start ofthe year|20,161|207,548|208,464||436,173| ## |||The Group||The Charity|| |---|---|---|---|---|---| |||2023|2022|2023|2022| |||E|E|E|E| |Listed investments|||||| |Fair value at the start ofthe year||1,558,028|1,331,835|1,558,028|1,331,835| |Additions
at cost||301,965|369,974|301,965|369,974| |Disposal proceeds||(1,727,234)|(304,328)|(1,727,234)|(304,328)| |Net (loss)/gain
on change|in fair value|(101,130)|160,547|(101,130)|160,547| |Market value of investments||31,629|1,558,028|31,629|1,558,028| |Cash held by investment|broker pending||||| |reinvestment|||341,965||341,965| |Investment
in subsidiary|||||| |Fair value at the end ofthe year||31,629|1,899,993|31,631|1,899,995| |The investments
comprise:|||||| |||The Group||The Charity|| |||2023|2022|2023|2022| |||E|E|E|E| |UK Common
investment|funds||1,526,399||1,526,399| |Shares and bonds listed on the|||||| |London Stock Exchange||31,629|31,629|31,629|31,629| |Cash|||341,965||341,965| |||31,629|1,899,993|31,629|1,899,993| ## ||||||||||2023|2022| |---|---|---|---|---|---|---|---|---|---|---| ||||||||||E|E| |Turnover|||||||||402,733|373,587| |Cost ofsales|||||||||(131,389)|(118,092)| |Gross profit/(loss)|||||||||271,344|255,495| |Admimstrative||expenses|||||||(18,202)|(26,047)| |Profit/(loss)||for the financial||year|||||253,142|229,448| |Retained
earnings||||||||||| |Total retained||earnings|brought|forward|||||477,536|305,748| |Profit/(loss)||forthe finanmal
year|||||||253,142|229,448| |Distribution|under
Gift Aid to parent|||||charity|||(482,590)|(57,660)| |Total retained||earnings|carried|forward|||||248,088|477,536| |The aggregate||ofthe assets, liabilities||||and reserves was:||||| |Assets|||||||||288,307|535,666| |Liabilities|||||||||(40,217)|(58,128)| |Reserves|||||||||248,090|477,538| |Amounts
owed to/from|||the parent||undertaking||are shown|in notes 16and 17||| ## |||2023|2022| |---|---|---|---| |||E|| |Gross|income|6,968,189|9,335,716| |Result|for the year|(1,833,249)|1467 789| ## ## |||GI'oup||Charity|| |---|---|---|---|---|---| |||2023|2022|2023|2022| |||E|E|E|E| |Trade debtors||39,351|56,978|39,526|56,978| |Other debtors||28,186|31,591|28,098|31,501| |Amounts|due from group undertakings|9,074|||| |VAT||40,816|51,422|40,816|54,528| |Prepayments||61,607|35,598|61,607|35,598| |Accrued|income|10,348|1,933,854|10,348|1,933,854| |||189,382|2,109,443|180,395|2,112,459| |||Group||Charity|| |---|---|---|---|---|---| |||2023|2022|2023|2022| |||E|E|E|E| |Trade creditors||201,005|297,804|188,116|294,437| |Other creditors||174,099|99,391|154,871|55,486| |Amounts|due to group undertakings||179,045|99,111|525,649| |Accruals||987,018|531,028|978,918|523,277| |||1,362,122|1,107,268|1,421,D16|1,398,849| ## ||||Group||Charity|| |---|---|---|---|---|---|---| ||||2023|2022|2023|2022| ||||E|E|E|E| |Balance|at the begmning
of the year|||305,000||305,000| |Amount|released to income|in the year||)305,000)||)305,000)| |Amount|deferred
in the year|||||| |Balance|at the end ofthe year|||||| ## ## ## ## ## |||General|Designated|Restncted|Tata I| |---|---|---|---|---|---| |||unrestricted|funds|funds|funds| |||E|E|E|E| |Tangible
fixed assets||475,598|||475,598| |Investments||31,629|||31,629| |Net current|assets / (liabilities)|526,039|500,000|220,950|1246989| |Net assets|at the end ofthe year|1,033,266|500,000|220,950|1,754,216| ## |||General|Designated|Restricted|Tata
I| |---|---|---|---|---|---| |||unrestncted|Funds|Funds|funds| ||||E|E|E| |Tangible fixed assets||436,173|||436,173| |Investments||1,399,993|500,000||1,899,993| |Net current|assets / (liabilities)|1,241,261||239,486|1,480,747| |Net assets|at the end ofthe year|3,D77,427|500,000|239 486|3816913| |||||0|m
0|w|||0
ID
0|lp|0|0
Ut|'|0
0
OO|0
0
0
m|0
0
0
Ul|0
0
N
1|0 0
0 0
0 0|0
0
Ct
0|0
0
0
m|0
0
0
I|0
0
0
m|0
0
N|||0|o0o|CI0
CD| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||Cl||||||||||||||||||||||||| |||||0||||||||||||||||||||||||| |||||0
0
0|C0|UI||||||||||||||||||||||| |||||a|o|||||||||||||||||||||||| |||||ID||||||||||||||||||||||||| ||||||IU|||||||||||||||||||||||| |||||Dl
0||w|||Cl|||0
r|0
0
0|0
o
r||||||||||||||| |||||0||||||||||||||||||||||||| |||||Ol||||||||||||||||||||||||| |||||140||||||||||||||||||||||||| |||||Dl||||||||||||||||||||||||| |||||CD
X||||||||||||||||||||||||| |||||U/||||||||||||||||||||||||| |||||00|||||||||||0
8
0
1|o
8
ID|0
0
m
/1|o 0
0 0
o 0
\|o
0
0
0|0
0
0
I|0
0
0
I|o
0
o
m|0
0|0
0
o|m
m
m
0|e
m
m|0
0
o
I|m| |||||4||||||||||||||||||||||||| |||||Ol||||||||||||||||||||||||| |||||E000||||||||||||||||||||||||| |||||0|||||0
0
0
0'
I|0
m
Ul
r'|O
o
0|0
o
0|0
0
0
0|0
r
Oo
aa
0||||||||||||||\0ca
DD
m| |||||ID||||||||||||||||||||||||| |||||C||||||||||||||||||||||||| |||||||||||||||Dl0||||||||||||||| |||||||||||||||OD||||||||||||||| |'0
CI||||||||||||||cl||||||||||||||| |E||||||||||||C|00.|CCt
0||||||||||||||| |||||||||||||||O.||||||||||||||| |IOZU
0
'0
0
Z
DD
N
0
C
0
U|v0
4I Cl
f ta
00
Ie
CC
IU
I/I
Cmnl
C 10
ttl
4I 17
0
0
Ct0
0
0 0
Z
U.||Cr
NDC
S||||„"
C
Il
4I
Cl|?.
D
0
O
tp|0
Z
al
E
E
IO|al
O.
g
2
Dl
0
E
0
U|c
DD
0
E
0
V
a
o.
U|E0
00
a
v
C0
14
C
4/0
E
E
U|4/
E
D
E
Cl
Ut
00
DU
U
E
'00
ul|0
E
E
E0
Cl
U
ID
w
I/IZZ|C
0
0|c
00
U
loC
0
0
Cl0|0
D
0
1l
C
0
0
ID5|0
iu 3
Ij 1l
D 2
0|0
DZ|00
a
IU
C
E
U|Cl
D
V
I
0
U|C
E
Y0
0
4I|pO
Cl
0I
I—|Cl
Cl
0
tU
V
V|0
'D
p
Cl
U
C
to|0
E
Cl
E
Ea
D
O.
C
U
IL|CC
Ul
C0
0
D
'30
I
Z|ctC
t
Dl
0| ||||||0|UI||||0
0
0|0
0
0||0
r|0
0|rt|||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||||||||Ot|O||Ul
«I|~|mmC|mm||| |||||m||||||||||||||| ||||||||||||||0|||||| |||||dl
0|||||||||Ch|«I
Ch||||| ||||||||||||||Cd|||||| |||||0
0|C0|UI|||||||0
m||Ct
m|CI
m|0|| ||||||I|||||||||||||| |||||tp|||||||||C||C!|CI|CI|| ||||||d|||||||||||||| |||||I|||||||||tp|||r|0|| |||||0|||||||||tlf|||||| |||||dl
dl|||||||||«I
O
0|Ch
d|lt|m
Ch|mm
Ch|| |||||0||||||||||||||| |||||4I0.||||||||||||||| |||||IU||||||||||||||| |||||8
tl
Ql
E0
IJ0|||||||||m
0
~0
CQ0|m
r
I
O|0'
Ch
«t|0'
Ch
«I
I|pl
Cl
rm|| |||||||||||||||||||0| |||||||||||||||||||Yl| |||||C\
0.||||||Ol
0
0
0
0|0
0
0
0
0||0
M
0m
I|0
m
0
r
r|d
r
r
0|r
r
m|m
pl
CQ|Ql
00
4l| ||||||||||||||rd||m|m||| |||||||||||||||||||0| |||||||||||||||||||00| |||||||||||||||||||CU| |||||||||||||||||||hl0| |||||||||||||||||||QlE00| |D
Ql
E|||000|||||||||||||||00
IJ| |||||||||||||||||||df| |||||||||||||||||||Ql| ||||dl
Cl|||||||||||||||0| |IQ||||||||||||||||||Qt| |III
CJ0
C
0
4t
'0 E 00
th 00
0
fd
Cl«U|||00
IJ
W'00||||||||||||o.|||0a
a
ttl
0| |0
$|0
4
0
4
S
III
Qt
Z|0
40
Ql
0
4|0
rd||||D
Ql
4t
C|CU,
c
0
0
o|C0
C
C
0
D
Ql
«E
0 a
0
0
td
IU
tU
0 0||0
D
td
dl
0
dl
I-|D
0
ld
QlC
IU
0|0
D
0
0
Ql
0
~I|o
0
0
0
U
0
Ctf
Qt|00
Cl
0
tll0
Ql00
0|C
dl
QI
0|'0
C
00|tll0.
X
di0
tU
ttl
0
Ql| ||||||N0|W||||0
O00
N||N
Ut
r|0
0
0|D
0
0|0
o
0
r||0
«!
ta||||||||||(0
ca||d|t
t||00| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |||||||W|||||||||||||||||||||\0|0||||| |||||Ql|||||||||||||||||||||||ID|||||| |||||C|||||||||||||||||||||||Ul|r||||| |||||C
C|C0|W|||||||||||||||||||||0
Ct||r
d
Ul
0|r
t
Ul
0||rfI
CD| |||||4|||||||||||||||||||||||Ul||IO|IO||Ul| ||||||Ql|||||||||||||||||||||||||||| |||||E
alC
IUO.!|||||||Ul
Ca
r0
N|0
Ca
IDd||||ra
OlI
rf||0'
N|r|(aO
0
4
N|||||||«I
m
r|0|Ul
Ol
O|Ul
Ol
Ul||Ul
4| |||||Ct
E
8||UI|||||«t
Cl||o
0
0|o
0
0|0
0
0
f|m
Ol
N
r
d|0
«I
«i
th|N
t
ci
I|4
U
1
N'
«I|4
d
Ul
r'
a|||||||0
Ul
0
Ol|Ca
N
I
«I|0
D
fa
m|Ul
N
m
r|I|P
0
r
e| ||||||raO|W|||0
IO|0
0
0
0||Ul
0
«I
r||||||||m
Ol
m||||0
0
0
0'
0|0
0
O
0
0||OlN
ca|0
r
I
0|cod|Ul
I
Ol||Ol
r| |||||||||||||||||||ttlC0||||||||||||||| ||||||||||||||||||uII!|||||||||||||||| ||||||||||||||||||ac|||||||||||||||| |'0||||||||||||||||||||||||||||||||| |Cl||||||||||||||||||||||||||||||||| ||||||||||||||||||0|||||||||||||||| |E
«
U
LU 0
'a
E
«4I
0z
al 0
N
S gm
47
4I
4I 0
4I
0 0
QI V
la
«0
C 0
0 0
Bzo|||4
4I
0a
III'0
C
C
IU||||C
«ca
0
4t
4 0||\
C
o
o
w|0
0
al
E
E
U|NZ
2|4
tlt
C
0
aa
o.
O.
E
5 U
4C0
0
4
U
U||C
0
E
4
0
0
U
C
E
CI
C
4I
al
E|0D.
a
C
Ql
4I
4
0
0
'0
0
U
c
E
S|0
a
C
D
I
0
a,
0
ICI|0
D
C
E
E0
IU
J0
al
0
UI
Z
2|0
Z
0a
0Z
c
4
Ca
C
C0
—
0
C
4
Ct
Z|Ql
Cl
IC
~I
0
C
0|40
14
Cl
0
0|44|0
o000.
0|0
1l
al
4C
lal
III
al0|C
0|14L
Ql
C
4
Ql
1
I—|0
4
Cl
4t
8|0
0
'5
D
C
at
C
al
0|0
0
0
E
0
a.
'Cl
C
4
al
C
at
ID|CL
0
ol
'0
C0
4IC
Clca
0|00
'0
E||«
C
o| ## ## ## ## ## ## ## ## ## ## ## |22.
Reconciliation|22.
Reconciliation|of net|incoming|resources to net cash|resources to net cash|resources to net cash|flow from operating|activities|| |---|---|---|---|---|---|---|---|---|---| |||||||||2023|2022| |||||||||E|E| |Net (eapenditure)|/|income|for the reporting|||period||(2,062,697)|1,697,234| |(as per the statement
offinancial activities)|||||||||| |Depreciation
charges||||||||238,345|142,689| |Losses/(gains)
on investments||||||||101,130|(160,547)| |Dwidends,
interest|and rent||from investments|||||(46,671)|(30,552)| |(Increase)/
Decrease||m stocks||||||(1,835)|1,037| |Decrease/(increase)||in debtors||||||1,92D,061|(1,599,362)| |Increase/(decrease)||in creditors||||||254,854|(113,005)| |Net cash provided|by/(used||in) operating||activities|||403,187|(62,506)| |Analysis ofcash and||cash equivalents|||||||| |||||||||2023|2022| |||||||||E|E| |Cash
in hand||||||||2,416,311|476,989| |Analysis of changes||in net debt|||||||| ||||||||1Apnl|Cash flows|31March| ||||||||2022||2023| ||||||||E||E| |Cash m hand|||||||476,989|1,939,322|2,416,311| ## |||Property|| |---|---|---|---| |||2023|2022| |||E|E| |Less|than one year|190,500|145,833| |One|to fwe years|682,833|466,000| |Over|five years|428,917|287,917| |||1,302,250|899,750| ##