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2024-03-31-accounts

AGE CONCERN DURHAM COUMry Company Number. 06431030 County Durham ageJ Age Concern Durham County (trading as Age UK County Durham) (A company limited by guarantee) Audited Financial Statements for the year ended 31 March 2024 Reglsler•d Charlty Numb•r: 11221108

AGE CONCERN OURHAM COUNTY Table ol Conten18 Year 8ndad 31 March 2024 Charity Fl8f8wce and Admini51ialive Details TNstees' Annual Report Report ol the Independent Audlto Slatement of Financial Activities 12 Balanc8 Sheet 14 Statement of Cash Flows 15 Noles lo Ihe Financlal Statemenls 16

AGE CONCERN DURHAM COUNTY Charlty Relerence and Admlnlstratlve Detalls Year ended 31 March 2024 Reg5slered Offlc• Houghlon House Belmont Buslness Park Durham DH1 1TW Counly ol Incorporauon Unlled Kingdom Board of Trustees Tru8lees Anlhony Armstrong Natali8 Davlson. Terranova Ireslgned 9 October 2023) Denls8 Elliott- Chair Irom 13 October 2023 Emma Hignelt Mark Ltxal - Honorary Treasurar David Marrfn Paul Phyall - Deputy Chalr Irom 13 October 2023 Jeff Walson Key managemont personnel Chlel Executive Informalion and Advice Manager Programme Manager Retail Manager Flnance Manager Robyn Holmes Sharon Vasey Hllary Jamleson Linda Ritchla Lisa Mccallum lo 31 July 2023 Sarah Tumer from 14 November 2023 Charlty Number 1122008 Company Numboi 06431030 Company Secretary Robyn Holmes Senlor Slatutory Audllor Davld Holloway BA FCA DChA Independent Audllor8 Surner Audilco Limited The B8ehive Building Beehive Alng Road Crawley Gahvick RH6 OPA Prlnclpal Bankers Lloyds Bank 19 Market Place Durham DH1 3NL Sollcllors Ward Hadaway Sandgale House 102 Quayside Newcastle upon Tyne NE13DX Page 1 of 28

AGE CONCERN DUAHAM COUNTY Trustee8' Annual Report Year ended 31 March 2024 The Trus188s. who are Ihe Directo￿ for th8 purpose of Company Law present thelr annual direclofs ffjport together with the financlal slalemenls ol the Charity. which are also prepared lo meel the requirements ol a directo￿, report and accounts lor Companies Act PU￿088S. The linancial statements comply wilh Ihe Chartties Acl 2011. the Companies Act 2006, the Memorandum and Articles of Association and Accounting and Reporting by Cha￿lIes.. Stalemenl ol Recommended Prnctice ISORPI. appllcable lo charilies preparing their accounts in accordance with the Financial Fleporting Standard applicable in the UK and Republrc of Ireland (FASI 02} leffeclive l January 2019). OBJEcnvES AND ACTIVITIES The objecls ol the charity a8 Set out in th8 Mèmorandum of Assoclation are: Xo promote the following purposes for Ihe b8neflt ol Ihe public andlor older people princrpally bul not excluslvely In and around County Durham {'the area of beneflt,).. Asslsling people in need by reason of 111-health, di5abllity, financial hardshlp, soclal exclusion or other disadvantage. Pr8v8ntlng or ralleving povety. Promoting equality and diverslly. Advancing educatlon. Promoting hurnan rfghts. Preventing or ￿lIevIng slckness, disea8e or surferfn9. Th8 oulcome ol Ihls being the promollon ol the well.being ol older people. We ale a memb•r of Ihe Age Englarvj AssoclationlAge UK organi8atlons and groups. Age Concgm Durham County became a Brand Partner ol Age UK and commenced tradlng as Age UK Counly Durham from 151 April 2011. However, it ramains an independent autonomous local charty. Fundralslng Standard8 Inlormatlon Fundraising income (includlng other income tradlng activities) is approxlmalely 17Yo ol the overall income ol Ihe charity. In all furKlral$ing we abid8 by the Fundraislng Regulalorfs Code ot Fundraising PraCt￿e. Age Concem Dutham County only conlacts clients in line with General Data Proloction Regulakn'ons. During 2023124 we dld not usa a professional fundraiser or commerclal parfi¢ipalor to raise lund8. Publlc Ben•fit Slatement The Charity exists lor Ihe publlc benelil and our Memorandum and Articles ol Associatlon commlt us lo th8 wellbeirwJ of all older peoplo. thalr lamilles and carars and during the year we have continued to ensure that we meel those obligatlons. We undertake to Inlluence policy and praclic8 and change views about agelng in 0￿er lo create a greater understanding of Ihe needs of older poople - both in terms ol Iheir care and the opportunitles Ihoy seek lo help make later lile a fullilling 8xp8rienc8. We are comfflitted lo the effectlve promotion, development and dellvery ol good quallty seNi¢es and prod￿1$ lo enable people lo get the most frorn later lile. Our mission Is 'To promote th8 well-belng ol all oldei peopl8 and to help make later li18 a fulfilling and enjoyable exp8rfence.' The organlsalion has adopied Ihe lollowing strategic objectives to enable it to lulfil ils aim ol improving the qualty of lile lor old8r people In County Durham. Worktng both alone and In partnership with other agencie5 we intend to CDnc8ntrat? oureflorts and resources in purnutt ol Ihe following: Promoting good physlcal and mental health and actfve lrfe In older age. Supporting older people at h¢yne so that they can ielain their independence. Promoling social inclusion. Influencing policy and practice by rnising aWa￿nesS ol issues affecling older p8ople and combatlng age dis¢rlminallon. Enabling oldei people lo Influence the dgcisions that affect Ihelr lives. Encouraging and enabling the developmenl of new seNices and support to older people in response to It)cal needs and the need$ of older people themselves. Page 2 of 28

AGE CONCERN DURHAM COUNTY Tru81e•s' Annual Report Year ended 31 March 2024 STRATEGIC REPORT ACHIEVEMENfs AND PERFORMANCE Informatlon and Advlce This sernice remained a key aclivlty lor the organisalion, pfoviding information on a widè range of financial. health and social care loprcs. 30.531 contacts weie made with people aged SO plus, 7,300 w8re provided wllh genernl advice and welfare b8n81it Inlonnallon resulting in £7,407,250 benelits belng Claimed.. an increase of 44% on the pwevious year. Home visits to clients continue with 1,014 visits mado. The Inlomialion and Advice servtce have been WOTking In partnership with many organi5allons to provide an outreach Service wtthin community settlngs. The Flnanelal Capablllty programm8 commissioned by Durtwm County Councll lo dellver a seNIc8 lo support seDiice Use￿ and lamilies with advic8 and support on financlal matters look 155 relarrals. The funding from Durham County Councll will not be renewed due to local Governrnent budg81 constrainls, Durham County Council. Povety Siralegy Groups funded a 12-monlh Ilnanclal advccacy prolect oflerlng in depth one lo one support lo those al risk of flnanclal abuse or money mismanagement. 169 poople have received support lo managa and protect Ihelr finances. Ag? UK Co81 of Llvlng Fundlng aimed to support 130 cllenls wllh general Informatlon and Advice belween April 2023 and March 2024. 144 people a9ed SO plus were reached. Warni Homel Dl•count scheme lunded through A90 UK exceeded Its target delivery delivering 1,006 Sesslons. Housohold Support Fund . Govemment fundlng d551rlbuled through County Durham Communlty Foundation lo support people aged 50 plus during thg ¢0s1-of-livlng crisls. The Information and Advlce leam idenlilied vulnerablg older people who are stru9gllng financially with the increased cost ol living and have managed appllcalions lo the Household Support Fund. Older people have been supported with enQ￿Y vouchers, shopping vouchers, while good5, Portable heaters and healed Ihrows, The allocated £185,500 has been spent. Tha WO￿ Included working with other organisallons lo deliver 7,630 lunded hol maals lo 326 Clients across Shildon, Sacriston and Nowlon Ayclille during the period. Retall The two relall oullets, Superstore and Hldden Boutique continue lo provlde unreslricled lunding lor the organlsalion and sales have risen by 6¥/• on last year. The proportion of donated goods receivo(I which attract Gift Aid has Increased la an average 0156%. Soelal Engagemenl - the soclal engagement programme, Inco￿OrateS a hosl of seNice9 that promote mental and physical wellbeing Includin9 lunch and breaklast clubs, exercise, craft and recTeatlonal se&sions. We are committed lo developing our setvice offering lo meel the ne8ds ol adults aged SOY￿ and over countywide. In lotal during the year, we have hosled 680 sesslons with an attendance of 4,954 and engaged 364 new participanl8. Th• Shed based In Belmont continues lo support men's mental h•allh and offers weekly woodworking sa85ions with Ihe items cw8aled offered lor sale in Ihe charilies, retail slores. Dlgltal 1nelu8lon - Ihls project alms to reduce digllal exclusion by ralslng awareness and developing Ihe digital skills ol older adults. 1,224 older people hav8 been guidod through th8 digilal programme., one to one support dirrfted lo 423 clients whh 15 g￿uP sesslons. Digilal Champlons are essential lo the successful delivery of the serwice and 11 have been recwulled. The Help at Home serrfice ceased in Decembar 2023 due lo the unsuccesslul recruitment of Voluntee￿ to stspport th8 demand. The shopplng seThice conllnues %wth 1,140 trlps completed during the year, made possib18 by 13 regular volunteers. Menlal Wellbelng - Funding was secured from the Clinical commissloning groups (CCG) lo develop a mental heallh support programme for older people living with low mood due lo the pandemic in 2021. Working in partne￿hiP wilh Tees, Esk and Wear Valleys NHS Foundation Trusl. The project aims to pr8venl the escalation of poor Mental health due to the effects of Covid 19 and more recenlly the Impacl upon mental health ol the cost of Ilving, 8n8rgy costs and Ukraine conflict. Employing 2 Psycholherapists, 2 Welfare Woth8rs and an Occupational Therapist and a Physiothefapist, the programme has received 7,057 contacts and supported 456 older people living with anxiety, low mood and depression. Th8 team have delivered wellare calls to 182 Indlviduals. supported 69 clients with phy5iOtherapi8s, 40 with occupalional therapi8s and 166 peq)le aged 50 plus have rec8•ved one to one counsellin9. Page 3 0128

AGE CONCERN DURHAM couriry Trusl•os' Annual Report Year ended 31 March 2024 ACHIEVEMETrifs AND PERFORMANCE <contlnued) Age UK lunded an addilional 12.month Malntenanee Cognltlve Sllrnulatlon Therapy IMCST) programme for people wrth mlld lo moderate dementia. Working in partnership with Bishop Auckland College, a lull day oller was delivered to 17 older people and carers lo connect with others and malntain Ih8lr health. Thls concluded in October 2023, but MCST ¥gssions continu8d lo be delivered in Dutham, improving tho wellbelng 0116 people livlng with mild lo moderale d8m8ntia. A European Soclal Fund {ESFI lunded project in partnership with New Coll8g8 Durham, Communities Work began In September 2021 and concluded In April 2023 with all targets ol supportlng older people lo access leaming and volunleerlng opportunities mel. During the year Ihe organisation has conlinuad to develop Its webslte, and this can be found at Ywww.ageukorg.uklcountydurham. We a150 use social rn￿la in the lonn of Facebook, Twitt8r and Inslagrarn. Each projecVseDike area Is monitored again81 a plan detailing key pertomiance kndlcators (KPIS), mlleston8s and rescu￿e$ required. Project Managers are required lo provlde monthly reports on aclivity, outpu16, oulcomas and cllenl 8atL%taclion. Tntslees rnceive qLtarterfy finance and projecl reports delailing prolect activity and ￿rfOrManc9 againsl KPIS. N•w Dev•loprn•nt We wlll continue lo., Div8rslfy income streams and increase Sall￿eneralad unreslrict8d Income Maintaln excellence in delivering seNlces lo help older people live lullilling Ilves in County Durham Maintain hlgh standards across govemance and managernenl Dovelop our websile and social media piesence Malnlain Ihe Age UK cas standard Raise the prolile of Age UK County Durham and d8v8lop partnernhip5 to support our worf( lor adults aged 50yfs and over. Dev8lop and Improve ¢ommunlcallons both inlemally and exlemally Develop our service olfèring lor adults aged $0-64yrs Exlend our service lootprint acros$ the County and inGroase the number of 8•sslons available under our social engagement actlvity programrne. Support to Others We swport older people's groups across Ihe county In addition to th8 netwo￿ ol local Age Concem GfOUPS who are In membershlp with us. RepreMntatlon We contlnue to Tepresenl the views of the older population within a range of fomial and inlornal netwO￿S. Al a county lev81 we have been represented at, lor example: Advlce in County Dutham Partnershlp Sulcid8 Prevention Saleguaiding Adults Board Fuel Poverty Resilience Group Better Together (Durham Community Aclion) Ageing Well Pre-Fraity Northem Cancer Alliance Page 4 of 28

AGE CONCERN DURHAM COUNTY Trn8tees' Annual Report Year ended 31 March 2024 FINANCIAL REVIEW In whal has become an increasingly challenglng environment lor funding, the Trust8es consider the linancial position of Iho organisalion to b8 sound and conlinue to review the lundraising stral8gy lo ensure that suflici8nl funds are available lor futur8 years. Age Concem Durham County r8cognises that al any time ils accounls will hold bolh r8slricted funds, which are monies held subiKt lo specilic conditions $81 by a donor or lundgr, and unreslric18d funds. 11 is the policy ol Age Concem Durham Counly lo allocale a proportion of Its unTeslrKl8d funds for certaln designaled pU￿oseS and to hold the bala￿e as a General Unreslricled Fund. The T￿￿teaS recognise the slgnificanl work pul In by Ihe Senior Team, in partlcular the CEO. to source lunding to malntain and lurther expand Ihe charity's services to the community ol County Durham. We Ihank th8 lollowlng for Iheir flnancial support.. Age UK, NHS CCG. Dutham County Councll. County Dutham Communlty Foundatlon, European S4)port Fund, Shakespeare Trust. believe Housing, County Durham Sport UK and Individuals who give donations. The organisation 1$ a member of the Fundrnising Aegulator. There were no reportable complaints rerAlved during the year. R08erv•• Pollcy Th• Charlty's total reserves as at 31 March 2024 were £2,674,710 01 whlch £557.839 were restrlcted funds. The Charity recognises that these r8Strfct•d lunds are monles held subj8cI to specific condltlons sel by the donor or lundar. Fre8 ies8Nes are calculated 85 uniestrlcl8d reserves thal are Ireely available and ar8 the nel current assets ol the chanty, excludi￿ reslricted and designated lund8. As at 31 March 2024 free resenies afe calculated as lolallino £1,067,71612023: £1,050,182). The polKy of the organlsalion is lo hold Ifee reserrfes appfoximately equlvalent to Iwelve months, nomial revenue expenditur8, curr&nlly forecast to be to £1,082,000 per annum. This ￿14 enable Ihe organlsation to continue lo operale and maintain seJvi¢es should Ihere be any interruption in any of ils lundlng sources and also to provide resources lor any signilicanl rnaintenance work required lo Age UK House. Thls policy Is revi8wed annually In Ihe lighl of an annual sk audll and such advlce as may be lendered from tlme lo time by the organisation's auditors. A Property Fund has bèen crealed wllh a balance equal to lh• nel b¢)ok value of Age UK House, at 31 March 2024 this was £157,000. In addition an investment property fund, £477,106. ha8 been created to ref18Ct the lair value of Ihe elemant of Age UK House whlch is avallable for rental. These Iwo lund8 enable most of tha Charity'8 non liquid reser¥es lo be easity idenlrfiable. A Designated Fund has been created lo cover Ihe costs ol the organlsalion's remaining pension delicit. The remaining balance of thi5 Pension Liability. £30,970, Is shown in the Balance Sheet wilhin Credllots. The lund bal8nce remains at £40.000 {s88 nola 17.21 to provide Ihe financial resou￿9 required to covei the estirnaled prolesslonal advlsors, lees, which wlll be incurre(J when repayment ol the Growth Plan Scheme 15 Ilnalised. The Inveslmenl Fund lor relall development, whlth had a balance 01 £62.338 at 31 March 2024 (see not8 17.2) was rea18d some yeats ago for inveslmenl In developing our own independent network ol charity shops. Significant progress has baen made in slabllising Ihe Charity's retail offer, Consequenlly Ihe de8ignal8d lund was not required durfng 2023124. The Truslees intend lo contlnue to eamiark Ihese lunds Io 8UPPOrt ietail in whal continues lo be a challenging markel partlcularfy in Ilght of cost of living pressures and incr8ases lo Natlonal Living Wage. In previous y8ar5, to enable services lo continue in th8 event ol a temporary dwp in income a d8slgnat8d lund131 March 2023: £66.876) was created which would support the running costs of projects, primarity staffing costs. In recognition ol an increaslng risk regarding conlinualion o150rne Qf the charlty's long standing funding arranggmenls, In particular local authority contracts. th8 Truslees have delemiined to increase Ihls designated lund lo £216,876 as at 31 March 2024. The fund will be used in the event thal lundin9 Ceases and act as a bridge until such tlmg as n8W funding can be obtained or, as a last resort, that services can be wound down In such as way as lo re(￿￿@ the direcl impact on vulnerable older people using these services. Finally, the tW5tees wish to cieale a new designaled fund. £15,000, which is 0am￿rked for use to support activities for older people where the Charity acts as the enabler and lor which funding is not available for In the short lemi. Like Ihe Service5 designa18d fund. Ihis n8w fund r￿QgnISeS that lun(ling lor wnning activities such as friendship groups. lunch clubs and exercise classes is Incroasingly hard lo com8 by and allows lor Ihe groups lo continue lor a short P81iod until such lime as new funding can be idenlrlied. Page 5 of 28

AGE CONCERN DURHAM COUNTY Trusteès, Annual Report Year ended 31 March 2024 FINANCIAL REVIEW {conlSnu•d) Surplus cash fund5 a￿ plac8d on short-term deposil either on fixed or variable rale le￿5 with a range ol rna￿r banks, Ihus allowing the sprèad ol lunds lo mitigate any potential risk. Plans for Futuro Perlod$ Ag8 Concem Ourham County wlll continue addressing the need5 and asplralions of individuals aged 50 and above living and working In County Durham. Our focus will be on promoting and developing Chapt8r SO, provlding opportunilies to addr•ss health inequalities, and ollerlng cholces and optlons for Ilving and aging well. Future iniliatlves will target prevention, vulnerabilities, dernenlia. and social tsolallon. STRUCTURE, GOVERNANCE AND MANAGEMENT Governlng docum•nt Age Concem Dutharn County is a company Ilmiled by guarant88 govemed by its Memorandum and Articles of Association dated 29 October 2019. 11 is regislered with the Charlty Commission. Theie are currentty 7 members, each of whom agrees lo conlribule £1 In Ihe ev8nl ol the charity winding up. Appolnlm•nl of Tru8tee8 and Tru8le•s Inducllon and Tralnlng We are responsible to the Charity Cornmlssloners lor conducting the affai￿ ol Ihe Charity in a proper and lawful manner. Our Board ol Tntsl•es consi51s ol T￿￿teeS eleclad al each AGM by ihe mernba￿. Vacancles, whkh are advertised In the local press, may be fllled by co-OPl8d Trusleos up to the next AGM. On their appoinlmonl TnJsle8s are given Induction and Irainlng, with further training bolng made available as appropriate. Skill audits are used to Idantily training need5. A Tfuslee handbook has been developed lo assist TNstees. TNslees serve a term 013 Yea￿ and musl then Beek re-electlon. The Chair can $eNe 2 consecutrve lemis of 3 years only. Organl•atlon The Board ol Truslees meats al18asl 4 limes a year and Is iesponsible for the 9ovemance ol the organisalion includlng a8sessrnenl of th8 flnancial position of Ihe Charity and monitoAng of its resoulces. Senior offlcers ol the Charity ar8 present at these me8tlngs. The Board of Trustees devolves some ol its Wofk lo s￿￿grOupS from Ilme to tlme. Thesa groups have lomial temis of reference and any report5 or recommendations ale remitted lo Ihe Board ol Trustees lor dacislon or approval. Day to day operallonal responsibilty lor the Charity has been delegaled to the Ch181 Exacutive. The Board of Trustees receives quartarly reports from Ihe Chlel Executiv8 and other sonior staff on ¢Jpefational matters and Irom Ihe Honorary Treasurer on Ilnancial perf0M￿nce. Declslons on matter5 wlth signifrcant Impl￿allOnS for the organlsalion are brought lo the Board ol TNsteas these Include.. Organisalional prioritles All matters ol risk to Ihe organisatk)n - in particular resource and reputational risk Slgnilicant organi8alional change Maior iniliativgs Pollcy formation and developnent Pay pollcy lor senlor staff The clr8Ctors who are Ihe Charlty'5 Truste85 give their lime freely and no director received rernuneralion in the year. Delails of directots, expenses arg disclosed in nolo 10 to the accounts. The s8nlor management leam comprise the key managemenl peTronnel ol the Charity. The directors r•v18w Ihe pay of the senior staff annually and Ihls is nomally increased in line wllh inftalion. When laking accounl of inflationary awards lo be mad8 the directors take account ol inllalionary riqes given In other organisations. The direc10￿ benchmark against pay18vels in olher voluntary organisations of a slmilar slze. Page 6 of 28

AGE CONCERN DUAHAM COUI Trustees. Annual Report Year ended 31 March 2024 STRUCTURE. GOVERNANCE AND MANAGEMENT leontlnued) R•laled Partle8 Age Conc8m Durham County Tradlng Lim118d 15 a wholly owned subsidiary of the Charity Inco￿)rated in the UK and has been domiant since 31 March 2022. Rl8k Managemanl The Trustees have a Risk Management Strategy in plac8. This require5 a register ol idenlllled risks lo be maintainèd and stralegies lo be put in place to mlnlmise th8se idenlilied risks wherever possible. This register 15 regulaty updated and roviewed by the Tnjstees at quarterly inteNals. A 8u8iness Continuity Plan ha5 been developed. The Tru8tees ¢arrled oul a lull operational risk a5sessm8nt In 2023.24. Th18 highloghted affjas ol slrenglh. weaknesses and threats. The Trustees have addressed Ihe weakness88 and threa15 in the operation and have contingencies and procedures In plac8 to deal wllh them. W8 Still malnlain the Age UK Charity Qu￿1¢Y Slandawd whkh is as8•ssed by SGS. Our achievement of the Organlsational Quality Standards r•cognlses the hlgh standaid ol our performance as an oiganisation. 11 certifies Ihal we are a well-govemed and effective organlsalion committed lo the weltbelng ol older people. our stall and volunteers and lo working In partn8rnhip wllh others. The Standards ale exlemally assessed by Industry leade￿ SGS and endo￿ad by Ihe Charity Commission. We also hold th8 Advlce Quallty Standard and the Aga UK Inlomiallon and Advice Quallty Standard. Indemnlty In8urnnce Indemnity Insurance. which covers the Irustees, stall and volunt•ers18 in plac?. Slal•rnent ol Tru8te•8' Re8ponslbllltle8 The TNslees (who are also dir8Ctors ol Age Concern Dutham County lor the purposes of company18wl are iespon6ible for preparing Ihe Trustees, Report Including Ihe Strategic Report and Ihe linanclal slalemenls in accowdance with applicable law and Uniled Kingdom Accounting Standards (United Kingd¢Jm Generally Accepied Accounling Praclicel. Company law requires the Tn￿te8S lo prepare linanclal statements for each flnancial year. Under company law, the Trustees must not approve the flnancial slalemenls unless Ihey affj sallslled thal Ihey give a lrne and lalr view of the stale ol affairn ol the Charity and of its Incoming resources and applicalion ol resources, including Its income and eipendilure, for that period. In preparing these linancial slat•menls, Ihe Truslees ara required lo: select sullable accounting policie8 and then apply them congistenlly. observe Ihe melhods and principles In the Charilies SORP IFFIS 102); make ludgements and eslimales thal ale reasonable and prudenl, stale whether applicab18 UK Accounting Standards (FRS 102) have been lollowed, sublecl to any malerlal departures dlsclosed and explained in the financial slalem8nts. prepare the linancial slalements on the 90ing concem basis unless il is Inappropriate to presume that tha Group will contlnue in operalion. The TTh￿teeS are responslbla for keeping adequat8 accounling rgcords thal are sufficient to show and explain th8 Charity's transaclions and disclose with reasonable accuracy al any lime Ihe linanclal posillon ol Ihe Charity and enable them to enstsre thal Ihe flnancial stat8menls comply with Ihe Companies Act 2006. They are also 18sponsible for salegvarding the asseis of the Charity and hence lor laking reasonable steps for the preventson and detection ol fraud and Dther irregularilies. Page 7 of 28

AGE CONCERN DURHAM COUNTY Trustees. Annual Report Year ended 31 March 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT (conllnued) Dlsclosure of Infomiatlon to audllor8 Each ol the perJons who ar8 Trustees at the lime when Ihis Trustees, Report is approved has conlimied thal.. Trustee Is aware, no relevant audil information of whFch th8 Charity's auditor is Unawa￿,. and Trustee has taken all steps that ought lo have been laken as a Trustee in order to be aware of any re18vant audit infonnalion and lo eslabli5h that th8 Charity's audilor b aware of that Inlomiation. The Truslees approved Ihis report on 18 July 2024 which has been prepared In accordance with the special provisions ielating io small companies ol th• Companies Acl 2006. Slgned on behall ol the trustees. D Ellloll, Chalr Page 8 of 28

AGE CONCERN DURHAM COUNTY Report of the Independenl Auditor8 to the Members of Age Concem Durham Caunly Year ended 31 March 2024 Oplnion We have audited tho linancial statements of Age Concern Dutham County for th? year ended 31 March 2024 which comprise the statement of linancial activllies. the balance sh881, the slalement ol cash flows and the related notes, includlng a Summary of slgnificant accounting policies. Th8 Ilnancial reporting framework that has b88n applied in their preparation is appllcabla law and Uniled Kingdom Accounting Standaids, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Ropublic of Iweland, (Uniled Klngdom Generally Accepted Accounling Practice). In our oplnion the flnancial stalernenls: give a true and lalr view of the slate ol the charitable company's affairB as al 31 March 2024 and of the incoming resourc8s and app1kati(￿ ol resources, including its Income and expenditur8 for the year Ihen ended,. have been proparly prepared in accordance with United Klngdom Generally Accepted Accountlng Practlcè: and have been prepar8d In accordance whh the requirements of the Companles Acl 2006. Ba81a lor oplnlon We conducled our audtt In accordance with Inlemallonal Standards on Audillng {UKI (ISAS (UKII and applicable law. Our responsibililles under those standards are further d8scribed in the Auditors, Tesponsibilities for the audit of Ihe rinancial slalements section ol our report. We are independenl ol the Charitable Company in accordance with the elhlcal requlrements that are relevant to our audlt ol the linancial statements in the Uni18d Kingdom, includlng the Financial Fl8porting Council's Ethical Standard, and we have lullilled our other 8thlcal responsibilities in accordanc8 with thesa requirements. We believe that the audil evidence we have oblained is suificlent and approprlale to provide a basis for our oplnlon. Concluslon8 relatlng to galng concern We have nothing io report In respecl of Ihe lollowing mattern In relation lo whlch the ISAS (UK) requiie us lo ￿pOrt to you where: the Trustees, use of the golng concem bas[8 ol accounting in Ihe preparation of the linancial slolemenls 18 not appropriate: or the Tfuslees have not dlxlosed In Ihe financial stalemenls any idenlilied material uncertainlies that may cast significant doubl about the Charitabl• Conwany's ability to continue lo adopt the going concern basis of accounting for a perfod of al least Iwelve months Irom lh8 da18 whon the financial stalemenls are aulhorised lor 1s8ue. Other Inlorm8tion The Trustees are responslble lor thè other Informatlon. The other Information comprls85 Ihe Informatlon included in the Annual report, other Ihan the linancial stalemenls and our Auditors, report Iher8on. Our opinion on the financial slatements does not COV8r the other Info￿atIOn and, except to the exlenl otherniise explicitly stated in our report, we do not express any lorm ol assurance Goncluslon Ih8reon. In connection with our audit of Ihe financlal Stalemenls, our rvsponsibilily is to read the other inlormation and. in doing so. consider whether the other inlormation Is rnatedally inconsistenl with the linanclal slatemenls, or our knowledge obtaingd In the audit or otherwis8 appears lo be materially misslal8d. If we idontity such material inconsistencles or apparent mat8rial misslalemenls, we are requlr8d lo detemilne whethew there Is a matorial mlsstatemenl in the flnancial statemenls oi a material misstatemenl of the oth8r infomation.11, based on the work we have perfonned, we conclud• that th8re Is a materlal misslatemenl ol this other infomialion, we are required lo report Ihat lacL We have nolhing to report in Ihls regard. Oplnlon on oth•r matters prvscrlbod by th• Companles A¢1 2006 In our oplnion, based on the work undertaken in the course of the audit: th8 information glven in the Trustees, report includlng the Slrategic report lor the financial year for which Ihe financial statemenls ale prepared is consistent with the financial statements. the Trustees, rnport and the Stralegi¢ report hav8 been prepared in accordance with applkable legal requirements. Page 9 of 28

AGE CONCERN DURHAM COUNTY Report ol the Indèpondenl Audilors lo Ih? Member8 of A9e Concern Durham County {contlnuèd) Year ended 31 March 2024 Matter8 on whlch wa are requlred lo report by exceptlon In the Ilght of our knowledge and understanding ol the charilable company arKI ils environmenl obtained in the coutr of the audit, we have nol Identified mat8riaJ rnisstatements In the Truslees, report incluthng th8 straleg￿ report. We have nothing to wjort in respect of the lollowing matteTS in relalion lo which Companies Acl 2006 requlffjs us to report lo you rf, in our opinion: the Charitable Company has not kepi adequale and suff ￿lant accounting records, or retums 8dequal• lor our audll have not been recelved from branch8s nol vlsrted by us; or Ihe Charitable Company financlal statements are not in agreement with thè accountin9 records and retums; or certain disc105ures ol Tntstees, iemunoralion specllied by law are not made,. or we have nol received all the infomation and explanalions we requlre lor OUT audll. Responglbiiiile8 of tru3tee8 As explained rnore fully in th8 Tnsle8s' responsibilitles 8talem8nt. the TnLqte•s (who are also Ihe director5 01 the charitable company lor the purposes ol company law) ara responsible for the preparatlon of the Ilnancial slat8menls and for belng satisfied that they give a Iwe and lair view. and lor such inlemal contiol as the Tntsteas d8temilna 15 necessary la enable the preparation of flnanclal staternenls that are free from material misslat8m8nt, whalher due lo fraud or error. In prepadng ihe 1Snanclal stat8menls. the Trustees are responsible for ass8sslng the Charrlable Company's ability to continue as a going concem, disclo$lng, as appllcable, rnattors related to going concem and using the going conc•m basls ol accounllng unless the Trustee8 either Intend lo liquldata the Charitable Company or lo cease operations, or have no reallsli¢ allemalive bul to do so. Audllor8' rn8pon8lbllltle8 for the audll of th• financlal slat•ment• Our oty'ectlves are to c￿laIn reasonable assurance atjout wheth8r the linancfal slatemenls as a whole are free from Material misst8lament. whelher due lo fraud or error, and lo issue an Auditord, report thal includes our oplnlon. Reasonable assurance is a hlgh level ol a8suranc8 bul is not a guaranlee that an audit conducted in accordance with ISAS (UK) will always de18Ct a rnalerial misstatement when il exists. Misstatements can arise from traud or error and ale consldered rnaterfal if, indivklually or in the aggregale, they could reasonably be expecled to Inlluence Ihe economlc decision6 of user5 takan on th8 basls ol these linancial slalements. Irregularities, includlng fraud, are instance8 ol non.compliance wllh laws and regulatlons. We design pr(Kedures in lin8 wilh our responsibilities, lo delecl material mlsslatemenls in respect of iTreguladtles. including Iraud. Our audit must be alert lo the rfsk ol manipulation ol the financlal slatemenls and seek lo und&r8tand the ￿￿entiVeS and opportunides lor management lo achieve Ihls, We undertak8 the following proc•dure8 to identity and respond to these rlsk5 of non-compliance: Understanding Ihe key legal and regulatory Irameworks Ihal are appllcable to the Chaiitabl• Company. We communlcaled identi118d laws and regulatlon5 throughout the auth't team and remalned alert to any indlcallons ol noncompliance throughout Ihe audit. We determlned the most signilicanl ol these lo be around employrnenl law, charity law, company law, heallh and Safety law, laxalion law and GDPR, Enquiry ol dlreclors and managernent as lo pollcies and procedures lo ensure comtytance and any known instances of non<ompliance Review ol Boanl minutes and corresporKlenc9 wilh regulators Enquiry ol dir8Ctors and managoment as to areas of th8 flnancial Slaternenls susceptible to Iraud and how th8Sa risks ar8 managed Challenging management on kay estimates. assump1th5 and Sudgements mad8 in tho preparallon of the rinanclal statements. These key araas ol uncertainty a￿ disclosed in th8 attounling policies Identifying and lasling unusual journal entries, with a particular locus on manual lournal entrf88. Throuth these procedures. we did not become aware ol actual 015uspected non•compliance. We planned and perfonned our audlt In accordance wilh auditing standards but owing to Ihe inherent limitations ol procedures required in these areas, there is an unavoidBble iisk that we may nol have de18cled a material misstatement in Ihe accounts. The further removed non-compliarKe wllh laws and regulalions is Irom the ev8nl$ and transa¢llons reflected in the financial stalemenls, Ihe less likely we would become aware ol it. The risk of nol delecling a material mtsstatement due to fraud is higher than the risk ol nol dele¢tlng one resulting from error, as I￿u￿ may involv8 concealmenl, collusion, forgery. rnisrepresontalions, or overrode ol intemal controls. We are not r8spor6lbl• lor preventing non-compliance and cannot be expected to delect noncompliance with all laws and ￿gUlations. Pag8 10of28

AGE CONCERN DURHAM couTrirY Report of tho Independenl Audltors to the Mèmb•rs of Age Concem Durham County (conllnued) Year ended 31 March 2024 Audltor•' re8ponslbllllles for Ihe audit ol Ih? financlal slatem•nts (continued) A lurther description of our responsibllitles lor the audit of the linancial statemenls is located on Ihe Financial Reporting Council's website al: www.Irc.o .ukJaudl on il'lies. This descrtption forms part ol our Auditorfs Report. Use ot our report This ieport is mad8 solety lo the charitable company's m8mbers. as a body, in accordance with Chapter 3 of Pai116 of the Companies Act 2006. Our audit WO￿ has b8en undertaken so that we might slal& to the charitable company's m8mbers those matters we are requlr8d to state to them In an AudIto￿, report and for no other pu￿0$8. To Ihe fts118St extent pemiitted by law, we do not accepl or assume iesponsibility lo anyone other than the charitable company and its membeTr, as a boty, foi our audit work, for thls report, Of for th8 opinions we have fonned. Davld trlolloway BA FCA ChA (Senlor Slatutory Audltor) lor and on behall ol Sumer Audilco Limi18d Regisleied Auditors The Beehive Building Beehive Rlng Fload Crawley Gatwkk RH6 OPA Dale.. Page110128

AGE CONCERN DURHAM COUNTY Statement of Flnanelal Actlvltles (Including Income and Expendlture Accounl and Statement ol Tolal Recognised Galns and Losses) Year ended 31 March 2024 Nole Unreslrleted Fund8 Re8tr1cted Tolal Fund8 Tolal Funds Fund8 2024 2023 Incom• from Donations and legac18S 86,232 2,034 88,266 58,156 Charltable actlvltles Local authority contracts Grants to provlde charitable activities Clienl fees 240,000 612,616 3,381 240,000 624,116 14,287 366,134 590,010 23,675 11,500 10.906 Oth•r tradlng actlvltles Charity Shop income Fundfaising income 217.323 217,323 214,063 755 Inv•stment• Bank interest and Pioperty 98,796 98.796 87,363 Other 2,318 2,318 2,204 Total Incom• 427,075 858,031 1,285.106 1.322,360 Exp•ndlturo on Ralslng funds Tradlng & Other lundiaising cosls 211.062 211,062 217,645 Charltabl• actlvltle8 59.601 916,547 976.148 779,578 Totsl •xp•ndltur• 270,663 916,547 1,137,210 997,223 Net mov•m•nl In funds 156,412 (58,516) 97,896 325,137 Reconclllallon of fund• Fund balances as al 1 April 2023 Fund balance aB at 31 March 2024 1,960,458 616,356 2.576.814 2,251,677 2,116,870 S57,840 ,674,710 2,576,814 All ol the charily's aclivttles derive from contlnuing opèrations durlng the above Iwo periods. The noles on page8 16 to 28 form part ol Ihese flnancial 8laternents, Page 12 of 28

AGE CONCERN DURHAM COUNTY Cornparatlve Stalement of Financlal Actlvllle5 (Including Income and Expenditure Account and Slatement ol Total Recognised Gains and Losses) Year ended 31 March 2023 Unreglrlcted Fund$ Aèslricted Funds Total Funds 2023 Incomo from Donalions and legacies 54,717 3,439 58.156 Charllable actlvltles Local authorlty contracts Grants lo provlde charitabl8 actlvilies Cll8nl lee8 366,134 537,965 7,366 366,134 590,010 23,675 52,045 16,309 Other Iradlng actlvltles Charlly Shop Income Fundralsing income 214,063 180 214,063 755 57S Invostm•nl8 Bank inlewest and Propety Other 67,363 67.363 2.204 2,204 Tolal Income 406,881 915,479 1,322,360 Expendllure on Ral8lng fund• Tiadin9 & Other lundralslng c0818 217,845 217,645 Charflable actlvltlea 56,389 723,189 779,$78 Total expanditur• 274,034 723,189 997,223 N•t rnov•m•nt In lunds 132,847 192,290 325,137 R•conclllallon ol fund8 Fund balances as al 1 April 2022 1,827,611 424,066 2,251,6TI Fund balance a8 at 31 March 2023 1,960,458 616,3S6 2,576M14 Page 130128

AGE CONCERN DURHAM COUNTY Balance Sheel Year ended 31 March 2024 Nole Charlty 2024 Charlty 2023 Flxed Assets Tangibl8 Fixed Assets Investment propety Pixed Asset Investmenl in Subsldiary Total Flxed A88etB 237.833 477.106 263,954 477,106 12 15 714.941 741.062 Current A8S•ts Debtors Stock Cash al bank and in hand Short Temi Deposits 13 122,092 244,623 238 66.445 1,673.037 112.279 1,968.311 Tolal Current Assets 2.202,682 1.984J43 Credltors Credltors 14 1242.913) 1148,591) Nel Currnnl A89•18 1.959,769 1,835,752 Total N•1 A889t8 2,674,710 2,576,814 Funds Reslrfcted Funds Restricted Unre8trfcled Funds Geneial Propety Investment Propety De8ignaled 17 557,839 616.356 1.148,551 157,000 477.106 334.214 1.153,138 161,000 477,106 169,214 Total Funds C•rrl•d FoThvaTd 2,674,710 2,576,814 The financlal slalernenls have bean prepared in compliance wilh the regulations that apply lo companies sublect to the srnall companies reglme. Approved by the Board ol Truslees on 18 July 2024 and slgned on Its behalf by D Elllott (Chalrj The notes on pages 16 to 28 lorm part of Ih8se financial statements. Company number 06431030 Page 140128

AGE CONCERN DURHAM COUNTY Stal•rnent ol Cash Flows Year end•d 31 March 2024 Note Charlty 2024 Charlty 2023 Ca8h flows Irom oporallng aellvllles Cash flow8 from Invesllng acllvllle8 Divid8nds, in18rest and rents from inveslmants (Purchase of property, planL and 8qulpment} Net CA8h flows u￿d by Inv•sllng •ctlvlll•s 21 265.350 88,450 84,550 16,792) 56,781 (4,621) 7S,758 52,160 Change ol cash and cash •qulval•nts In th• roportlng perlod Cash and cash equlvalenlB al Ihe b•ginnlng ol Ihe period 341,108 140,610 1,739,482 1,598,872 Cash •nd ca8h equlvalont$ at th• •nd of Ihe p•rlod 2,080,590 1,739,482 Ca8h and cash equlvalentj con$l•t of: Cash at the bank and in hand Short term d8POSits 112.279 1,968.311 66,445 1,673,037 Cash and ca8h •qulval•nts at 31 March 2024 2,080￿90 1,739,482 Pago 15of28

AGE CONCERN DURHAM COUNTY Nole8 lo the Flnanelal Stalements Year ended 31 March 2024 Accounllng pollcles Basls of preparatlon ol account8 The linancial statements have been prepared in accordanc8 wilh the Charities SORP {FRS 102) . Accounting and Reporting by Charities: Statement of Recommended Pracllce applicable to charitles preparing Iheir accounts In accordance with Ihe Financial R8POrting Standard applicable in the UK and Republic ol Ireland (FRS 102} (elfeclive l January 2019), the Financlal Reporting Standard applicable In the UK and Rept￿liC of Ireland (FRS 1021 and the Cornpanles Act 2006. Age Concem Ourham Couniy rneets Ihe definition of a Plblic benefit enllty under FFIS 102. Th8 accounts are prepared on a going concem basis under the historical cost convention or transaclion value unless othe￿is8 stated In the relevant accounling policy note(s). The accounts are piepared In sterllng which is the lunclional curr8ncy of the charity and rourKled to the neares1 £. The signlflcanl accounting policies applied in the preparation of these financial slalemenls ar8 sel out b&low. These policles hav8 baen con818tently applied lo all y8ats presantgd unless Othe￿Ise slated. Golng concern Tho financlal statements have b8en pwared on a going concem basls. The I￿￿tee$ have Considered the level ol funds held and the expected level ol income and expendituTe lor twelve months from aulhorislng these rinancial slaternents. The Charity's lorecast and projection forlhe next Iwelvo months show Ihal lh8 charity should be able lo contlnue In operational axistence for the period. taking inlo account reasonable p06slble changes in trading perfoHnance. Th• Charlty has strong positlve cash balances and is forecasting lor this lo contlnue lo be the case. For the88 reasons the Iwslees have conllnued lo prepare Ihe financlal slat8mants on a going ¢oncem basis. 1,3 Income All incomlng r•source8 are Included in Iha Slatemonl of Financial Act1￿168$ when the Charty has enlillement lo the lundg, any perfonnance condilions hav8 been met, the amount can be measured reliabty. and it Is probable that the income will be received. Voluntary income, 18gacies and donations are accounted lor as recelved by Ihe charlty. The income from lundraislng ventures is shown gross with the associated costs included In lundralsing co818. Grants ol a revenue nature are credited lo income in the period to which Ihey relate. Inveslment Incom& felates to inleresl eamed through holding asset8 on depo¥lt. 1.4 Expendltur• Expenditure Is recognised on an accruals basi$ as a liabllity is Incurred. Expendilure includ8s any VAT whlch cannot be fully recovered and is reported as part of the expondilure to which11 relales. Chaiitable 8xpenditure comprises those costs incurred by the charity In the delivery ol Ils activllie5 and Services lor ils benaficiaries. It includes bolh costs that can be allocated directly to such activities and tho89 costs of an indirect nalure necessary lo support them. Govemance costs Include those cosls associated wilh meeting the conslllutional and 51alulory requlrernenls of Ihe Charity and include Ihe audll fee5 and costs linked lo Ihe strategic management of the Charity. All cosls are allocated between the expendllure categories of th8 Slatemenl of Financial Activities on a basis deslgned to rellect the use of the resoU￿e. Costs relating lo a partlcular activlty are allocated dir8Ctly, others are apportioned on an appropriate basis e.g. Iloor areas, per capila or eslimaled usag8 as set oul in note 7. 1.5 Support CO8ts Support costs repfesenl the staffing and associaled costs of finance, personnel and general adminislration in 5UPPOrting the operalional programmes lor which the charity is responsible. These are allocated to the relevant cost area. (See note 7) Page 16 of 28

AGE CONCERN DURHAM COUNTY Note8 to the Flnanclol Stalemènts (Contlnued) Year ended 31 March 2024 1.6 Tanglble flx•d assets for u89 by the Charlty and depree5allon Individual lixed assets costing £1.000 or more aro capitalised at cost. Tanglble fixed assels lor use by the Chartty ale sta18d at cost less depreciation. DepTecialion is provlded at rates calculaled to wrile ofl the cost of lixed assets,188s their estlmaled resldual value. over Iheir expected uselul lives on the following basis. Leasehold buildings Fixlures, fftllngs and olfic8 equlprnenl Yea￿ slralght-line ba813 Computer and electrical equipmant 10 yeats straight-line basis Motor vehic18S years 8lraighl.lin8 basls years 81rdight-line basis Inveatm•nt property Investment property is valued at falr value uslng average yleld at the financial yearend. There 1$ no depreciation ol Investment prop8ty. Any gains or losses on fail value is taken to the Slalement ol Financial Activily. 1.8 Deblor8 Trade and other debtors are recognised at the settlement amount due aft8r any trada discount olfered. Prepayments arg valued at the amount prepald net of any trade dlscounts due. 1,9 Cash al bank and In hand Cash at bank and cash in hand Includes cash and short term hlghly liquid investments wilh a short maturity of three months or less Irom Ihe dale of acquisltlon or openlng ol the deposil or similar account. 1.10 Credltorj and prov181on8 Crodilors and provislons are recognlsed where the Charity ha8 a present obllgallon resulting Irom a pasl event thal will probably result In Ihe liansler ol funds lo a third paty and the amounl due lo s•ttle the obligalion can be measured or eslimaled reliably. credito￿ and provlsion5 awe normally Tecogntsed al thelr settlement alter allowing for any trade discounts due. 1.11 Flnonclal In8lrument• The charity only has Ilnancial assets and flnancial liabilities of a kind that qualify as basic financial instruments. Bas1¢ tinancial Inslruments are inltlally recognised al Iransaction value and subsequently measured at their settlemenl valu8 With the 8xceplion ol bank loans which are subsequently measured at arnortised cost uslng the effective inleffesl rnelhod. 1.12 P•nslon8 The Charity operates a dellnad conlrlbution plan for the benefit ol Ils employees. Conlributions ar8 eXPen￿d as they become payable. The Charfty participales in TPT R8tlf8ment Solullons Flexlble Retirement Plan. a multi-employer scheme, The scheme is a delined contiibulion schem8 In the UK. 1.13 Operatlng Leases Rentals payable and receivable under op8ratlng18a5es are chaiged lo the Slat8menl ol Financial Activilles on a stralghl-line basls over Ihe p8riod ol the lease. Page 17 of28

AGE CONCERN DURHAM COUNTY Noles to the Flnanclal Statements {Contlnuèd) Year end•d 31 March 2024 1.14 Fund accountlng The Charity maintains vaiious types of lunds as follow5., Reslricled lunds -14eslricled lunds r8presenl contracts. grants, donalions, and 18gacies received which are allocated by donor lor specllic pu￿OsaS. Unr8slrfcled funds - Genaral unrestricted funds represent funds, which are expendable at th8 discretion of the Trustees In lurtherance of the objecls ol the Charity. Such lunds may be held In order to finance both wothng capltal and capital inveslmenl. Designalad funds - It is the pollcy of Age Concem Durham County lo allocate a proportlon of its unrestrkted funds far certain designated Purposes and lo hold the balance as a General Unrestrkled Fund (se8 nota 17). 1.15 Stock Stocks am stated at the lower of cost and eslimaled selling price less costs to complete and sell, Cost includes all cosls ol purchase, costs ol conversion and other costs Incurred in bringing stock to its present location and condition. Cost is ¢alculaled using the firnt.In, first-out formula. Provlsion is made lor damagad, obsol•le and slow.movin9 stock where appropriate. 1.16 Crltlcal aceounllng e•tlmat•8 ol area• ol Judgemènl E6limat88 and judgements are conllnually evaluated and arg based on historlcal experience and other factors, including expectation6 01 lulura events that are believgd lo be reasonabl• undgr the clrcum51ances. Critical accounling estlmates and assumptions: The Charlty makes eslimales and assumpllons concemin9 Ihe futuffj. The resulling accounling estlmates and assumpiion5 will. by delinltlon, seldom 8qual the related aclual results. The estimales and assumptions thal have a signlficant nsk ol causing a material adjustmenl to the carrylng amounts ol assets and liablllllas withln Ihe next financial year afe discuss￿ below. Critical areas of judgement: Depreciatlon- Depreciation Is cakulal8d so ag lo wrtle off the cost of an asset, les$ its resklual value. over the economic life ol that asset. An estimate ol the useful life ol assets Is detailed in Ihe deP￿latIOn accounting pollcy. Income from donatlon8 arKI legacle8 Unre8trlcled Ae8trlcted Tolal 2024 Tolal 2023 Donations from indvlduals Legacles 55,746 30,486 2,034 57,780 30,486 58,156 Total donallon3 and legael•g 86,232 2,034 88,266 58,156 Page 18 of 28

AGE CONCERN DURHAM COUNTY Notes lo the Flnanelgl Statements IConlSnued) Year ènded 31 March 2024 Income from charltable a￿1VIll•S 3.1 Local aulhorlty conlracl8 - r•strlcled lund3 2024 2023 Dutham County Councll - Advocacy (COL) Durharn County Council - Durham AAP Event Durham County Councll - Falls pr8vention Dutham County Council - Financlal Capability Ser¥ice Dutham County Councll - Keeping Sale and Well Durham County Council . Wami Activiti88 73,900 120 14,089 170.000 70.005 38,020 170,000 70,000 Total L¢cal authorlty ¢ontracl• 240,000 366,134 Gran18 lo provld• charltable actlvltle8- r•strlct•d fund8 2024 2023 Age UK 8elleve Dlgltal CCG Mental Health Programrne CCG Frailty Programme County Durham Community Foundation Flnancial Shock Mindfulness Household Support Fund County Durham Sport European Social Fund Scotto Trust Grant 131,363 3,052 270,588 109,072 283,056 65,241 2,000 1.770 24,642 185.500 5,01)O 15,113 53.356 828 Total re8lflcted grants to pTovld• charltabl• a￿[VItIe3 612,616 537,965 Tolal re8trlcted grants 852.616 904,099 3.3 Grant8 to provld• Charflable Actlvllle8- Unre8lrlcled 2024 2Q23 Age UK The Headley Trust 11,500 32.045 20.000 Tolal unreslrlcl•d grnnt8 11,500 52,045 Page 19 0128

AGE CONCERN DURHAM coumry Note8 lo the financlal Slalefflenl8 (Contlnued Year ended 31 March 2024 Inveslment Income- unrestricted 2024 2023 Bank interast Propaty rental income Property service charge 45,222 40,448 13,126 12,934 43.847 10,582 Total Inveslrnent Income 98,796 67,363 Other Incorn8 Unre8tr1cled Restrfcled Total 2024 Total 2023 Room hlres Miscellaneous 2,000 318 2.1)00 318 2,204 Tolal oth•r Income 2,318 2,318 2,204 Expendlturn on Iradlng and other lundral8lng cos18 Unre8trf¢led R•8trlel•d Total 2024 Total 2023 Support CO8ls Cost of goods sold Shop costs Retail costs Olher fundralsing cost8 238 203,720 7.104 238 203,720 7,104 2.413 164,588 26,507 24.137 Tolal tr•dlng and olher fundraljlng co8t8 211,062 211,062 217,645 Analy818 ol governance and 8UPPQrt cost8 Support CO8ts allocaled lo ¢harllabl• actlvltle8: 2024 2023 Employfflent Ct)sls Audit and accounting lees Legal and other professional costs Trustee indemnity Insurance 167,601 7,050 39 75 116,078 5,800 840 75 Total gupport cools 174,765 122,793 Breakdown of governance co8t8 Unre8lrl¢ted Reslrlcted Total 2024 Tolal 2023 Audit lees 6,500 6,500 5,750 Total governance c08t8 6,500 6,500 5,750 Page 20 of 28

AGE CONCERN DURHAM COUNTY Noles to the Flnanclal Slatem8n18 (Conllnued) Year ended 31 March 2024 Net Incomlngloutgoing ra¥ourcas Net Incomlngloutgolng lor Ihe yoar18 Statod aft•r charglng.. Depreclalion of langible assets lor use by the charity Extemal audit lees Opeiating lease payments 2024 2023 34,913 6,500 59,378 36,295 5,750 54,619 Total Incomlngloutgolng rtsourc•s 100,791 96,664 10 Slaff costg The 8laff eo818 Includ•d: 2024 2023 Wages and 5alarle8 Employots Nallonal Insurance Ponsion Costs 668,029 50,285 25,687 630,229 47,024 23,724 TolAI Blaff cojts 743,981 700,977 The average number of staff amployed by the Charlty during the year was as follows: Direcl charilabla warf< Adminlstralive 2024 26 2023 25 Total number o181all 30 29 The number ol employees whose emolurnents fell within the following bands was.. £60,000 - È70,01)O 2024 2023 Key management por80nnel afe id8nlified as the Chlel Executiv8, Programme Manager, Inlonnatlon and Advice Manager, Retail Manager, and Financfj Manager. The lotsl employee banetil$ of Ihe koy management pe￿Onnel were £210,425 (2023- £180.938). Terminatlon payments lotalllng £469 were made during the year {2023 - £nil). No Irust8e remuneration was paid during the year (2023: £nlll. Trustee expenses paid in the year totalled £nil12023- £431. Page 21 of 28

AGE CONCERN DURHAM COUNTY Noleg lo the Flnanclal Slalements {Conllnued) Year ended 31 March 2024 11 Tanglble flxed assets L•a8ehold BuSldlng8 Motor Vehlclo Fixtures & Computers & Flttlng8 Electr5cal Tolal Cost At 1 Aprll 2023 Additions Disposals At 31 March 2024 200,000 9,772 229,090 19,476 8,792 458.338 8,792 200,000 9,772 229,090 28,268 467,130 D•preclatlon At 1 April 2023 Charge for Year Disposalg Al 31 March 2024 39,000 4,000 5.374 1,954 140,791 22,310 9,219 8.649 194,384 34,913 43,000 7,328 163,101 15,868 229,297 Net Book Valu• At 31 M•rch 2024 157,000 2,444 65,989 12,400 237.833 Al 31 Ma￿h 2023 161,000 4,398 88,229 10,257 263,954 12 Inv•stment Property Al 1 Aprtl 2023 Gainllo88 on valulng al fair valu• 477,106 Falr valu• of Invvdlm•nt property as at 31 March 2024 477,106 12.1 Falr Value of Inv•itm•nt Prop•rty Falr value remains stable at £477,106 as 0131 Ma￿h 2024, based on an 8.5°/o average office rental yield and annual rental incom• 01 £40.554. The inillal cost ol the property was £200,000, and no Independent valualion was conducted during the yoar. wrth the Iruslee¥ deemlng the current valuation Sufficient. 13 D•btors 2024 2023 Prepaymenls and accrued income Trade DebtorJ 51,716 70,376 85.645 158,978 Total deblors 122,092 244.623 14 Credltor8: Amoun18 folllng due wlthln one year 2024 2023 Accruals Trade creditors Delerred income Taxation + Social Security 107.131 60.430 44.738 30.614 49.391 47,720 15,540 35,940 Total credltor8 242,913 148,591 Page 22 0128

AGE CONCERN DURHAM COUNTY Noles to Ihe Flnancial Slat•menls (Conllnued) Year ended 31 March 2024 15 Tradlng company Age Concern Durham Trading Limlted is a wlK)lty owned subsidiary ol the Charity Incorporalgd in the UK. As Ihere was no trading loi the whole of tha financlal year 31 March 2024 the company Is dormant. The company Is 8xempt from audit by vlrtue of S479A of Companies Acl 2006. Flxed A8801 Invostment8 Subsldlary Undertaklng Cosl and Not Book Value As at 1 April 2023 and 31 Ma￿h 2024 The Charfty's inveslmenl in share capital Is in the dormanl Company Age Co￿￿rn Durham County Trading Limited. The company reported a profit of £nil for the current linandal period (compared lo £nll In 2023) and had lolal capltal and reseNe8 01 £2 al the end ol th• period Ilhe same as in 20231. 16 Analy918 of n•t a88•1s betw•en lunds N•t a88a18 b•tween fund3- eurrenl y•Ar Unreslrlcled Funds 0881gnat•d Funda R•strlcled Funda Total 2024 Fixed ass8ts Investment propgty Cash and cuffenl Inve81ments Currnnl assets Current liablllles 202.118 477.106 1,205,072 42,028 (143,665) 35,719 237,835 477,106 2,080,590 122,092 (242.913) 334,214 541.304 80,064 (99,248) Tolal n•t a88•15 1,782,657 334,214 557,839 2,674,710 N•t aJset8 between funds- prlor year Unrnolrlct•d Fund¥ Dgslgnated Funds R•strlclod Fund Total 2023 Flxed ass8ls Investment propety Cash and current Investments Current assets Current liabllilies 215,801 477,106 1,147,322 30,492 179,477) 48,153 263,954 477,106 1,739,484 244,861 <148,591) 169,214 422,948 214,369 (69,1141 Total nol •Js•l8 1,791,244 169,214 616,356 2,576,814 Page 23 0128

AGE CONCERN DURHAM COUNTY Noles lo the Consolldated Flnanclal Statèments (Contlnued) Year ended 31 March 2024 17 Funds 17.1 Re8lTlcled fundj Restrlcled fund8- curr￿1 year Balancè at 1 Aprll 2023 Incom• Expendlturo Balance at 31 March 2024 Age UK Sundry Grants Banks community shed CCG Mental Heallh Support Chiel Executive projects Corne Eat Tog8thgr Cost ol Living (Age UK) DCC Advocacy (COL> Digltal Incluslon ESF Household Support Grant Inlomiallon & Advlce MCST Mindlulness North14oad Premises Pre-Frailly Social aclivilie5 Together Fund Wam) Activllles Woodshed 10,348 6,488 313,549 1.983 312 2,197 73,850 56 10,348 5,191 365,984 3,515 1,297 218.153 1,942 312 39.120 56,835 32,069 15,113 185,500 190,486 14,727 9,144 15,719 7.931 94.622 5,000 25.311 214 270,588 3,474 36,923 17.015 32,013 15.113 185,500 217,101 14,727 42,858 69,473 9,144 100,081 7,931 22,546 84.362 73,380 5,000 659 500 1,304 24.652 361 647 Total r8slrlcled fund8 616,356 854,978 913.495 557,839 Ae8lrlcted lund8- prlor year Balanc• al l Aprll 2022 Income Exp•ndlturn Balance al 31 March 2023 Aga UK Sundry Grants Banks communliy shed CCG Mental Health Support Chief Executive projects Come Eat Togèthei Cost ol Living {Ag8 UK) DCC Advocacy (COL) Digital Incluslon ESF Falls Prevention Infomation & Advice Intergeneralion MCST Mindluln8SS North Road Premlses Pre-Frallly Social activilies Warm Actlvilies Woodshed 6.223 7,785 196.115 378 7.206 4,331 (206) (1.297) {165,622) 11,8651 (44.6771 (8801 1501 140,045) 153.356) (27,162) 1204.7041 (13,052) 113.373) {15,498) {28,269} (57,334) 139.413) {15.368) 11.018) 10,348 6,488 313,549 1.983 312 2,197 73,850 56 283.056 3,470 37,783 3.077 73,900 40,101 53,356 14,089 218,400 13,073 29.162 13.052 1,870 42,858 11,503 24.642 9,144 100,081 7,931 22,546 24,652 361 128,350 65,265 41,486 40,020 1,000 20,473 379 Total Testrfcted funds 424,066 915,479 (723.1891 616,356 Page 24 of 28

AGE CONCERN DURHAM COUNTY Notè8 to th8 Flnanelal Slalemenls (Continued) Year ended 31 March 2024 17.2 Unrestrlcled funds Unrestrlcted funds- curreni year Balanc• at 1 Aprfl 2023 Income Expendltura Transfers Galn81 Balance at Lo8$ey 31 March 2024 General Propety Inv8Stmenl property Designaled Pension deficil Retail investment Servlces Activitles 1,153,138 161,000 477,106 427,075 (266.6621 1165,000 14,000) 1,148,551 157.000 477,106 40.000 62,338 66,876 40.000 62.338 216,876 15,000 1S0,IXIO 15,000 Total unreslrl¢t•d lund8 1,960.458 427,075 (270,662) 2,116,871 Unrestrlcled funds- prlor year Balanc? at Incomo Exp•ndltur• TrnnBl•r8 GaIn￿ Balance al Lo88e• 31 March 2023 2022 G8n8ral Propety Inveslmenl property Designated Pension dellcil Retail investmenl Services 953,524 165,000 4T1,108 406,881 (207,267) {4,000) 1,153,138 161,000 477,106 40,000 98,623 93,358 40,000 62.338 66.876 136.285) 128,482) Tolal unrn8trlcl•d lund• 1,827,611 406,881 (274,034 1,960,458 Page 25 of 28

AGE CONCERN DURHAM COUNTY Note8 lo the Flnanclal Sl•l¢menl3 {Contlnued) Y•ar ended 31 March 2024 17.3 Fund descrlptlons Unrestrlcled No explanallon of gen8ral fund Propety Fund Investment propety Designated- Pension Delicit Fund created lo match the nel book value of Age UK Housa. Fund created for Investment propety at lair value. Thls fund was created lo cover pension delicit co$ls and legal 18es. The balance will cover consullancy1885 upon completion. This vms cTealed lo assist with the devoloprnent of charfty shops. Thi5 fund is to cover some ol OLtr services that hav8 not receivod fundlng. This lund is to cover groups and aclivities lor older people that do not have funding. Deslgnated - Retail Deslwated- S8Niceg Designaled- Acliviti&s Re8trfcted Age UK sundry gfants Thls was Cfeated lollowing receipi of funds foi the annual Koep Warrn Keep Well prolect. Thls lund was created following lunds received lo cover dgpieclation on the Commtsnity Shed. Funding for Mental Health Support and Weifbelng prolect. Thls vms sel up for funding ol Ch191 Executive Olli¢er prolecls. This was creal8d alter roceivlng lundlng lor Come Eat Togelher flxtures. depreciation. This was created followlng recelpt ol lunding lor the Cos ol Ltvlng prol8cI. This lund was created following funds received for the Advocacy cost ol livlng from Dutham County Council. Thls was cwealed following receipt ol fundlng for the Digllal Incluslon prolecl. Fund created lor ESF Fundlng lecelved via N8w College Dutharn. This was crealed lollowlng funds received from Durham Community Foundation to provlde linancial support lo older people in County Durham in need to alleviale household expenses and support their well-belng. Fund created lollowing funding received lo cover depreclation of lixed assets lor Infomiation and Advtce piolect. Th1$ fund was created following funds T8celved for a Dementia proiect. This lund was created lollowlng funds received lor the Mindlulness proi8cI. Thi5 fund was created lollowing receipt of lunds lor our North Fload premises. 11 Is used for payments lowards rent and depreclallon. Thls lund was ciealed lollowing funds recgived for the Pre-Frallty NHS project. Th18 was ciealed following funds received IOT the Social Aclivitles proje¢t. This project almed lo reduce the negative Impact of Covld-19 on activity levels in underreprè5enlad groups. This wa5 created lollowlng lunds received fiom the Warm Activllles proied. This was created for woodwork activitles. Banks community shed CCG Menlal Health Support Chial Executive Projecls Come Eat Together Age UK Cost of Livlng Advocale Funding (Coll Digital Inclusion New College Durham ESF Household Support Fund Inlomiation & AdvKe MCST Mlndlulness North Road pr•mise8 Pre.Frailty Social Aclivities Together Fund Warm PLtiville$ Woodshed 18 Commllmenlg und•r operallng leJ8e8 Total luture minimum lease paymenls under non4ancellable operating leases are as lollows: 2024 2023 Not later than one year Later than one but not later than five yea 64.813 127,893 64,813 182,596 Total 192,706 247,409 Page 26 of 28

AGE CONCERN DURHAM COUNTY Nole8 to Ihe Consolldaled Financlal Statements (Conllnued) Year ended 31 March 2024 19 Recèlvable under operatlng lease Total luture minlmum lease recelvables under non-¢ancellabl8 operating18as•s are as follows". 2024 2023 Not later than one year Laler than ¢Mo but nol laler than live years 36.250 45,000 36,250 Total 36,250 81,250 20 P•n3lon 8ch•me Deflmd contrSbullon The Charity ap8rale5 a delin8d conlribullon pen$lon schem8. The pansion cost charge fol the year represents the contribullons made by the Charity. lotalling £50,28512023 - £23.724). There wern no oulstanding or prepald contrSbutiDns al the beglnning or end of the financial year. Age Concem Dutham County conlribulod 5% lor full membern of the Pension Scheme and 4% to 5% lor aulo-enrolled members. Employee contribulions werg at 50 for full members and ranged Iram 4°h to 5 /0 for auto.enrolled mernbe during ihe wortlng parlod. Aulo-eniolled mernbe￿ have the option lo increase thelr conlribullons lo a maximum 015% al any Ilme, A8 of the balarbce sheet dale, Ihere wero 26 activ8 employee members ol the Flexible Reliremenl Plan. Defln•d beneflt schem• Thére were no acllve members ol Ihe Growth Plan as of the balance 8he8t date. Age Concern Dutham County no longer ollers mombership to its employees. The employer debt currenlly stands at £30,970, and this Ilability Is displayed in Ihe Balance Sheet undei Credilor6. 21 Aeconclllatlon 01 net fflov•m•nt In lunds lo n•1 cash Ilow from operatlng actlvltle8 2024 2023 Net movemenl In fund6 Add back depreciation chafge Deducl Interest Incom8 shown in invesling activities Deduct property income Decrease (Increas81 in deblo Increase {Decreasol In credltors Decrease {Increase) in stock 97.896 34,913 {43,996) {40,554) 122,531 94,322 238 325,137 36.295 (12.9341 (43,8471 <148,5391 (67,9341 272 Not cash provlded by operollng actlvltle8 265,350 aB,450 Page 27 of 28

AGE CONCERN DURHAM coupiry Note8 to Ihe Consolldated Flnancial Stalements (Contlnued) Year ended 31 March 2024 22 Analy818 of Net Debt At 1 Aprll 2023 Cash tlow Al 31 March 2024 112,279 Cash at bank and in hand 66,445 45,834 Tolal 45,834 112.279 Liquid reseryes Short temi deposils 1,673,037 295.274 1,968,311 Total Ilquld rn••rv08 Total 1,673.037 1,739,482 295,274 341,108 1,968,311 2,080,590 23 Relal•d party Iransaellon• There have been no Iransaction5 wlth related partles durfng th• year (2023: £nll). 24 Company Ilmll•d by guaran1•• The Charity Is a company limited by gtsaranlee, incorporated In the Unlted Kingdom. In the event ol the Charity being wound up, Ihe Ilabllity in respect ol th9 guarantee Is liffliled lo £1 pei member of the Charity. The Chartlvs regbter•d office address is Houghton House, Belmont Induslrial Estate, Durharn. DH1 ITW. Pago 28 of 28