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2025-03-31-accounts

REGISTERED COMPAIYY NUMBER: I)6360309 (England and Wales) REGISTEREDCHARITY NUMBER: 1121629 tILY.EAR E.NDEDIIDSABCIIL025 I&£Q￿SE&￿V LIMITEDBY GUAB&￿)

CROSSROADS CARING FOR LIF£LT NTENTS OF THE FINANCIAL STATEMENTS PAge Report of the Trustees Report of the Independent Auditors Statement of Flnanclal A¢tSv5des 10 Statement of FlnanclAI Pos5tlon Statement of Cash Flows 13 Notes to the Ststement of Cash Flows 14 Note$ to the Flnan¢lal Stitements 15 10 22

CR ELTD ER: FTH AR The irnslees who are also dire¢tor5 of the charity for the pury)oses of the Companies Acl 2006, present their report iviih the financial statements ol the chariry for Ihe y¢ar ended 31 March 2025. The Irustees have adopted the provisions of Accouniing and Reponing by Chariiies: Statement of Recommended Praciice app]i￿b]C to charilies preparing iheir accounis in acC￿danCe with ihe Financial Reporting Standard applicable in ihe UK •nd R¢public of Ireland (FRS 102) (effeclive I January 2019). OWEcfIvES AND AcfiviTIES Objeetlves and aims We support vulnerable or disabled people. their carer4 Iheir loV￿-One5 and their n¢tivorks and communiiies io live Iheir best lives. Wc provide persortal and holistic social care 5UPPOrt inlo people's homes and also by providing ironsport & supporl to a¢￿5 their communities. We do this 7 days a week. 365 days a year. To enhance our support service, we recrult volunteers pmvidin8 eompanionship lo isolated people who have no oiher a¢c¢ss lo services. As of 31 st March 25, we have 59 aclive volunteers SUPPOrting 63 Clients. As part of a 31-member partnership, we use largelcd campaigns. so¢ial medi4 and partnerships to ￿8¢h hidden carers. By ollaborating ivilh community organisaiions and ndworks, we create accessible cnlry points for individuals 10 ¢on￿￿1 iyith services and advo¢at¢ for unpaid carers. We also provide day opportunities and group aclivilies in our Communiiy Hub and through ser¥i¢e5 ivilh other local partners. We provide serviccs always accoftlirtg to our values: respectful. resourceful. Irustworthy. effective, and caring. Publie benefit The trustees have complied ivlih their duty lo have due regard to the guidance on public benefil published by the Charilies Commission in exercising their powers or duties. Our services are provided from a variety of fundin8 slreams, Ive seek 10 add value by giving our lime, energy and expertise lo inilialives that benefil our clients and (he communities in ivhich ive vork. gel

CROSSROADS CAtUNG E￿oR IFE LTD LREGI￿ERED NUMBER: 06360309 REPORT OFTHE TRUSTEES FOR THE YEAR ÉNDED3 STRATEGIC REPORT Achlevements and performance Rev1￿ of Artivilies and Achievements ArtivIti￿ wlihln the yeAr In the year 2024-2025 iv¢ provided around 66,000 hours of support t() vulnerable and disabled people. Ivhich is around 1300 hours of suppN)rt every iveek, Around Ifa of our services relate lo assisting people ivith dail). living (￿kS such as.. medicaiion. personal h}'8iene. and nulrilion. The remaining 213 are related services such as respite seNi¢es or Carers Br¢aks. Ivhich ensu￿ that carer5 have time out from their Caring role to engage in recrealional or health activitie& For around 40% of those visits our slaff ivill assisi vulnernble and disabled people to engage in their oivn fulfilling community aciiviiies such as shopping. visiting gordens. art activities dc. We also provide Hub (day cenlre) services oul of our Stevenage premises. Our volunieer seThices were very aclivc iviihin ihe ye8r for more detailed reports on all the elements of our services please conlaci us at., inforncrossroadshn.org.uk. Best Companles Award During the }'¢ar ive M'ere privileged to be re-accrediled as one of Ihe top companies lo iyork for in the UK. We achieved Sih ssition in the mid-sized charilies section. We are in the lop 3 organisations for iyell-being for our slaff and are also ¢ognised as 0 3-slar ivorld4l&ss organi5alion. This is ihe flfth year in su¢cc55ion ive have been extemally reco8nised and accredited a5 a fanlastic placc to ivork. We ivere successful in Ihe lender for the Carets Break ¢oniraci for North Henfordshire arml Stevena8e iyiih Hertfordshire Counly Council. The ¢onlracl started on l May 2025. The marketplace remains challen8ing and there c(mlinues lo be r¢cruilmenl di￿1¢Y111¢S. This resulted in sloii'¢r gro1￿h than anticipated. In this financial year ive have achieved an overall surplus £21k. Next Y¢Ar's Goals We ivill be.. Conlinuin8 our suceess on building Ihe Carers Break wnlraot for North Henfordshire and Sl¢venage ivith Hertfordshii'e County Council ithi¢h iVd5 aivarded to us from Isl May 2025. Working iviih partners io cipand re50ufL'es io support unpaid carers Ensuring our staff & volunteer5 have Ihe besl a¢¢ess to Leaming & Development to ensure the highesi qualii>' ￿rVices. Raising our voice lviih partncrs & iYiEh our local neighbourhoods - Focussin8 on thc geo8rnphical are&s i%'e can 5UPPOrt & cxpandin8 in those areas. Ensure our funding resource5 are as diveisified as p(wible & involve as much choice a5 P055ible on behalf of client& Conlinuin8 our focus on re¢ruiling hi8h qualii>' emplo>tts and cxploring oiher opportunilies lo secure emplo)'ecs. Conlinuing 10 increase our share of the Council respite and home care business. Working to increase the number of refetTals from NHS w0￿]ng to retum lo levels of iumover in our private Home Care business (hai prevailed prior to Ihe pandemic. Through ull the above action& the Chari1> ivill aim lo increase our surplus position by Ihe end ofmardi 2026. Iryou iyould like lo kno%i' more about our goals & aspirnlions. please coniaci us ai: infoOcrossroadshn.org.uk. Ourvalues We continue lo ensure i%r mcel our values ivhi¢h ore.. Re5F¢Ctful Resourceful TrJsliYorthy Erfective Caring Page 2

.ROSSROADS CARING FOR LIFE LTD LREGisfER&D ￿U￿BE￿. Q02fjQ3Q9J REPORT OF THE TRvsfEE.S R ENDED 31 MAR STRATEGIC REPORT Flnantl21 revlew The markeiplace Mnains challenging and Ihere conlinue5 to IK recruilmenl dilTicultie& This has resulted in slower growth than anticipated. In thi5 financial year we have achieved an overall surplus £21k. There is a list of donor4 sup[￿rterS. and grant givers in ihe account4 &nd we are profoundly Brateful on behalf of unpaid Ca￿rS who bear heavy re5pon5ibilities on behalf of Ih05e Ihey ￿re for. Every single penny of every donation ive receive towards the services ive subsidise through our activilies for the L*rer communities in which ive work such as unfunded emergency responses. We continue lo meet our reserves targels and enjoy an excelleni debior rnlio. Reseryes Pollty The or8ani5ation's reserves policy Is 10 retain sufficieni reseNes 10 meeis all lis obligations in the evenl of an orderly wind up. Our reserves position is £330.171. This equates lo 9 weeks of runnin8 cosis and is above the level required to Me￿ all our obligation5. Invutment PolS¢y In accordance wilh the Memorandum arKI Articles of Ass￿latIOn the board may invest the monie5 of the organisation not immediately required for ils pu]poses in suiiable low risk inveslmenls. Long terni Finanelal P05klon The or£anisaiion's long terni financial forecast indicaics a continuing siablc position with opportunities for groivth and an Incre￿ in demand for services ihrough incre8se in services from local auihority and privai¢ ¢li¢nls. Thi5 15 d¢p¢ndenl on thc ability 10 Continue to rtcruit and m¢ei geographical ¢hdlleng¢& STRUCTUR& GOVERNANCE AND MANAGEMENT Governlng doeument Crossroads Caring for Life Lid is a cornpan), limited by guarnntec govemed by ils Governin8 documents. It is re8iStered as charity wilh Ihe Charities Commission, Anyone over the age of18 can appl). to be a member of the Board of Trustees of the charity. Tn￿lee% are also Company Directors. in ihe eiieni of Ihe company being ivound up members are eli8ible to be considered for Limited Liability and the Charity reiains insurance againsi Trustee liability. OrganlsatlonAI structure Crossroads Caring for Life Ltd is a chariiable company, limiied by guarantee. The charitsble company is run by Thc Board of TrLLslees (the Board), who mel four limes in the 2025-yeaT end. The meelings were led by the Board, and were a150 attended by the Execulive Team. Ivhich is comprised of Ihe Registered Manager, the Financial Controller: and ihe Human Re50urce5 & Recrnitment Myna8er. The Execulive Team deal ivith the day to day Djnnins of the charity. Inductlon and tralnlng of new trustees When new Trustccs are aN)ointed - they are induLted and embcdded in the Charily, they may comc with personal experience of being a Carer an(Vor fflevanl lo¢al knoivledge and business skills. In this financial year lye cMlinued io meel monthly to review financials and perfomiance. Main Board meetings are held generally quarterly. A Board roiaiion policy is in place in mplian¢e wilh Ihe Chority Gov¢mance Code 2017. Related partles Relaied paty transactions have teen disclosed in the Notes to the Financial Statements, Pa8e 3

CROSSROADS CARING FOR LIFE LTD REGISTERED NUMBER: 06360309 REPORT OFTHE TRUSTEES FOR THE YEAR EI%DED31 MAR STRu￿vRE, GOVERNANCE AND MANAGEMENT Rlsk mAnAgtment The Board considers major risks to iyhich Ihe charity is e.xposed ai Board meeting& The risk r¢8iSter is reviewed ￿gUlarlY by the executive ￿rn. Where appropriate, actions are identified to mili8ate the risks the charity face& Every CArer and cared for r￿lson are Assessed for risk and Mall. are Irained in Moving and P05ilioning. Aduli Personal Care. Health and Safely. FI￿ Risk& Safeguarding Adulis and Personal Safely amongst oihers. All staff i¥orking with vulnerable p¢r8ons are enhartced Disclosure and Barring Service checked. Our Business Conlinuity Plan was revieived in the year and is in place for any pol¢nlial cri5e5 or incidents. We also continue to be covered through our charity insurance partner. Addilional covers have exlended proteciion for cyber securily & olhcr risks iviih compreh¢nsiv¢ cmployers. public liabilily. Iru5tee liabilii}' and office conienis insurance. REFERENCE AND ADMINISTRATIVE DETAILS Rezlstettd CompAny number 06360309 (England and Wales) Registered Charlty number 1121629 ReEl$ttred offiee Suile 20, Inlech House Wilbury Way Hilchin Hertfordshire SG4 01'W Trustees Jercmy Colman Graham Home Justin Jewiit Bob Fee Peler r)uffy Vivien Kerr rwaser Hill Kim Fiske Sonia Machado Araujo (ChaiT) (Treasurer) appoinied l November 2024 appointed l NOVem￿r 2024 Company secretsry Alison Paice Audltors Bradshaw Johnson Chartered Accountanls Slatulory Auditor Croft Chambers I l Bancroft Hilchin Hertfordshi SG5 IJQ P4e4

SROADS.CARING FOR LIFE LTD&BWIE￿￿ll￿EEB REPORT THE YEAR FTH RUSTE REFERENCE AND ADMINI￿RATIVE DETAILS Banke CAF Bank 25 KinRs Hill Avenue Kings Hill West Mallin8 K¢ni ME194JQ STATEMENT OF TRUSTEES, RESPONSIBILITIES The trustees {who are also the direclors of Cro&sroads Caring for Life Ltd for the purposes of company laiv) are responsible for preparing the Report of the TNstees and the financial staiemenis in accordance with applicable law and Uniied Kingdom A¢¢ounlin8 Siandards Iuniled Kingdom Gener811y Accepted Accounling Praciice) including Tr inancial Reporting Standard 102 "The Financial Reporting Standard applicable in ihe UK and Republic of Ir¢land" Company law requires ihe itwsttts to prepare flnanc5al ststements for each financlal year. Under thht law. the irustees have elected to prepare the finencial siatements in accordance with Uniied Kin8dom Generally A¢¢epied A¢¢ounling p￿lIce {Uniled Kingdom Accounting Standards and appli￿ble law). Und¢r ¢omp8ny law the trus¢ees musl not approve the finan¢ig1 statements unless they are satisfied thai Ihey give a Irue and fair view of ihe slate of affairs of the charitable company and of ihe incoming resource5 and application of resources, including the income and expendilure, of Ihe chariiable ccrfnpany for Ihai period. In preparin8 those financial 51alernents, Ihe Irnstees are required to seleci suirable aceouniing policies And then apply them consi￿e￿ily. observe the methods And principles in the Charities SORP; make judgements and estimates ihat are reasonable and prudenl; slate whether applicable accounling siandards have been folloived, subject to any material departures disclos¢d and explained in the financial slatemenls; prepare the financial statemen15 on the going concem basis unles5 it is inappropriate lo presume ihat th¢ charitable company will continue in busines& The lrnstees are responsible for keepin8 proper accouniing ttcords ivhich disclose ivith reasonable accurncy al any lime ihe financial posiiion of the charitable company and io enable them 10 ensure thai the financial stalcmcnts comply iviih ihe Companies Act 2006. They are also responsible for safeguarding Ihe assels of the charitable cornpany and hence for taking reasonable 51eps for Ihe prevention and detection of fraud and other irre8ul&rities. In so far as the trustees are aware: there is no relevant audil infomlation of which the charitable company's auditors are unaiyare: and the trustees have taken all steps that ihey oughi io have iaken io make Ihemselves aivare of any relevani audil infO￿allOn and to establish that the auditors are •vare of that inforn)alion. AUDITORS The auditor4 Bradshaiv Johnson Chartered Accounlanls ivill be proposed for re-appointment ￿ the forthcomin8 Annual Generdl Meeiin Page S

ARI MBER: HETR RTH Report of the itvstee5. incorporating a sirale8i¢ report, approved by order of ihe bodrd of trU￿ees. as Ihe company direth0￿. on 7 November 2025 and signed on th¢ board's behalf b).: J P Colman - Trustee

REPORT OFTHE INDEPENDENT AUDITORS TO THE TR CROSSROADS CAIUNG FOR LIFE LTD EES OF Oplnlon We have audilcd ihe financial sialements of Crossroads Cai'in8 for Life Ltd (Ihe 'charitable company,) for the year ended 31 March 2025 which comprise the Siatemeni of Financial Aclivitie& the Stalement of Financial Position. the Siatemeni or Cash Flows and nole5 to the financial statements, including a summary of significant ac¢ounling w)licies. Tr financial reporting framework thai has been applied in their preparation is applicable law and United Kingdom Accounting Siandards (United Kingdom Genernlly Accepted AC￿Uni1￿8 Prdclicel, in¢luding Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland,. In our opinion the financial stalements: give a Iruc and fair view of the state of the chariiable company's affairs As at 31 March 2025 and of its incomin8 resources and applic&tion of resour￿, including ils income and expendiiure, for the year Ihen ended. have been properly prepAred in accordance iviih Uniled Kingdom Generally Acc¢pted Accounting PrACtiee, includin8 Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ir¢l8nd" and have been prq)ared in ￿e0rd￿nCe with the requirements of the Companies Act 2Crf)6. BASIS for oplThk)n We conducted our audil in accordance with In￿MallonaI Standard5 on Audilirtg (UK) (ISA5 (UK)) and applicable laiv. Our responsibililies under those standards are further described in Ihe Auditors, responsibiliiies for the audit of the financial siatemenls section of our report. We are independenl of the charilable company in accordance wilh the eihieal requirements that are relevant 10 our audit of Ihe financial ￿￿teMen15 in the UK, in¢ludin8 the FRC'S Eihi¢al Standard, and we have ruifillcd our other ethical responsibiliiies in accordance with these requ1￿MentS. We believe that the a￿j1[ evidence we have obiained is sufficient and appropriate to provide a basis for our opinion. Concluslons reilting to golng coneern In auditing the finoncial siaiemenl4 we have concluded that Ihe Irustees, use of the going concern basis of ac¢ouniing in the preparation ofihe finan¢ial siaicmenls is appropriate. Based on the work we have perfornied. Ive have nol identilled any material uncetlainties relaiing 10 evenls or condiiions Ihai. individually or ¢olleclively, may cast significani doubi on the charl￿bIC company's abilil), lo conLinue ￿ a goin8 ¢oncem for a period of at leasl iwelve rnonihs from when the finoncial slalcrn¢nls are auihorised for issu¢. Our responsibilities and the responsibilities of the Iruslees ivith respect lo going ¢onc¢m are described in the relevanl sections of this report. Otber Informatlon The iwsltts arc responsible for lh¢ other infomiotion. The oiher Inforn?alion Comprises the infomiaiion includ¢d in the Annual Report, other than the finon¢ial staiemenis and our Rcpon of the Independent Audilors Ihereon. Our opinion on the financial statements does not cover the other infomiation and. except to the extent othernvise explicitly slated in our report, Ive do noi eApress any forni of assurance con¢lu5ion Ihereon. In connection with our audit of the financial sialements, our responsibilit), is lo read the other inforniation and, in doing so. consider ivhelher the other infomialion is materially inconsi￿ent with the financial siatements or our knoivledge obtained in Ihe audit or othernvise appears 10 be materially missiaied. If ive identify such material inconsistencies or apparent material misstatements, Ive are required to deterniine iyheiher this gives rise to a material misstalemeni in the financial sNements Ihemselves. If, bE￿d on the ivotk we have perfomied. we conclude that there is 8 malerial misstatement of Ihis oiher infomialion, we are required lo report that faci. We have nothing lo report in this regard. Matters on whleh we are reqyir¢d to report by excepllon We have nothin8 to repori in respect of the followin8 mallers ivhere ihe Charities (Ac¢ounts and Reports) Regulations 2￿8 requitrs us ¢0 report lo you if. in our opinion: Ihe inforniaiion given in the Report of the Tru51ees is inconsistent in an). material re5pccI ivith the financial slatements. or Ihe charilable Company has not kept adequale accouniing records. or Ihe financial slalements are not in agreement ivith the accounting records and ffturns- or we have not received All the infornialion and explanations ive require for our audii.

REPORU THE TR G FQRUFELI£) TEES OF CROSSRO Responsibilities of trustees As explained more fully in the Siatement of Trusle¢5' Responsibililies, Ihe iruslees (who are also the direclors of Ihe charitable company for ihe purposes of company laiv) arc respon%ible for the preparaiion of Ihe finan¢ial statemenls and for iKing salisfied thal they give a true and fair vieiv, and for Such internal wntrol a5 the trusLees detemine is nece&w lo enable the preparation of financial siatemenis thai are free from material mi&8tatement. Ivheiher due lo fraud or error. In preparing the financial staiemeM& the trustees are responsible for assessing the chAritable compan} s abiliry ¢0 continue as a 80in8 ¢on¢¢rn. disc105ing. as applicabl< ma(iers relaied lo going concem and using ihe 80in8 concern basis of accounting unless the irustees eiiher intend io liquida1¢ the chari&ble company or io c￿e operntions. or have no realislic al￿m011Ve but to do so. Our re5pon51bili¢i¢s for the audit of the fingn¢i81 $¢tements We have been appoinled as auditors under Section 144 of the Chariiies Act 2011 and report in accordance ￿'11h Ihe Acl and relevant regulations made or having elT¢cl Ihereunder. Our objecliv¢s att lo obtain reasonable assurnnee aboul ivheiher Ihe financial siaiements as a ivhole are free from material missiatement. lvhether due lo fraud or error, and lo issue a Report of the Independent Auditors thai includes our opinion, Reasonable Assur8n¢e is a hi8h level of assurance. bul is noi a 8uaraniee ihal an audil conducted in accordance ii'iih ISAS (UK) Ivill aliyays detect a material misstalcment ivhen it exists. mis￿al¢Men13 can arise from fraud or error and are considered malerial if. individu&lly or in ihc a8grcgolc. Ihcy Could reasonably be expected to influence the economic decisions of users iaken on the basis ofihese financial ￿￿temen{S. The extent 10 ivhich our pn)cedures are capable of deieciing irr¢gulariiie& in¢luding frdud is detailed below: We considered ihe nature of Ihe Charitable Company's srflor and ils e¢)nirol environmeni. and revieived the Charitable Company's documentation of Iheir policies and prwedures relatin8 lo fraud and compliance iviih laivs and re8ulaiions. We Iso enquired ofmanagement aljout their oi¥n iden1ific￿10n and assessment of the risks of irregularilies. We obtained an understanding of Ih¢1¢8al and regulatory fr&mthvork ihal the Charilable Company Oper￿¢$ in, and idertlified Ihe key lllivs and regulation5 thal: hod a dire¢1 eiTecl on ihe deiern)inalion of material amounls and disclosures in the financial slalements. These included guidance from the UK Companies Acr. Ihe Care Qualii) Coinmission, and Chariiy Commission; and do nol have a direcl effect on Ihc financial atemeniS bul compliance ivith ivhich mav be fundamenial io Ihe Charitable Company's abilily lo operate or to avoid a material penaliy. We dI￿u$$ed among the audit engagement ieam Including relevant inlemal SP￿1&11Sts such as Iix specialist5 regardin8 ih¢ oppoilunilie5 and in¢¢nlives that may exisi iviihin Ihe organisaiion for fraud and hoiv and ivhere fraud mighi occur in ih¢ rinancial statements. In common ivith all audits under ISAS {UK). Ive are also required lo perfomi specific pn)cedures to ￿Spond to Ihe risk of monagement Ove￿ide. In 8ddressin8 Ihe risk of fraud through management oveffide of controls. Ive lesled the appropriateness of journal entries and other adjustmenis. Assessed ivheiher the judgemcnts made in making accountin8 eslimat¢s arc indicalive of a polenlial bia& and evaluated the business rationale of any significant transaclions ihai are unusual or oulside the nonnal course of business. Page 8

REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES OF OSSROADS CARING FOR LIFE LTD In addition lo the above, our procedu￿$ lo respond to the risk5 identified included the follo￿,)ng. reviewin8 financial slatemeni disclosures by testing io supporting documeniation lo assess compliance wilh provisions of rel¢v4nt laws and regul￿lOns described as having a dirccl effect on the finaneial slatemenls; perfomiing analytical procedurcs to identify any unusual or unexpected relationships that may indicale risks of material misstaternent due to fraud. enquirin8 of managemeni conceming aetual aTrJ potential liligaiion and claim4 and instsnce5 of non<ompliance iviih laws and regulaiion4 and - reading minutes of meetings of those charged iviih governance. and revieivin8 correspondence with HMRC. A furth¢r description of our re5ponsibililies for the audit of Ihe financial statements is located on the Financial Reporting Council'5 website at Www.r￿.org.UklauditorsreSponsibj]I1les. This de5criplion forn)s part of our Report of the ladependenl Audito￿, U$e of our report This report 15 made solely lo Ihe charilable company's INsiees. as a l)ody, in accordance with Part 4 of the ChArilics (Ac¢ounls and Reports) Regulations 2008. Our audit work has been undertaken so (h￿ ive might SEale lo the chariiable eompany's Irusiees those mattcr5 we are required to stale lo them in an audilor5' report and for no oiher purpose. To the full¢s1 exlenl permitted by law, we do noi accept or a￿Ume re5ponsibiliEt' to anyon¢ other ihan the Charl￿ble company and Ihe chariiable company's trustees as a body* for our audil ivork, for this report. or for the opinions we have fornieiL for and on behalf of Bradshaiy Johnson Chartered Accountants SiaiuÉOry Audiior F.li8ible to act a5 an auditor in temis ofseeiion 1212 ofihe Companies Acl 2006 Croft Chambers I l Bancroft Hitchin Hertfordshire SG5 IJQ Dale.. 11-11- 2 Pagc 9

CROSSROADS CARING FOR LIFE LTD STATEMENT OF FINANCIAL ACTIVITIES INCORPORATING AN INCOME AND EXPENDITURE ACCOUN FOR THE YEAR ENDED 31 MARCH 2025 31.3.25 T￿al funds 31.3.24 Total funds Unrestricted fund Restricted funds Nole5 INCOME AND ENDOWMENTS FROM Donalions and le8a¢ics 9.875 9.875 10.665 Charltable a¢t5vltSes Carers Support Services Community Hub 1.835.900 1.898,744 58.743 1,836.684 55.047 58.743 Investment income 6.754 6.754 6.604 Total 1.852.529 121.587 1.974.116 1.909,000 EXPENDITURE ON CharitAble *ttivltl¢g care￿ Support Services Communil). Hub Restruciuring costs .822.910 8200 121.587 1.944.497 8,200 .795.352 8.200 104.480 Total 1.831.110 121.587 1.952,697 1.908.032 NETINCOME 21.419 21,419 968 RECONCILIATION OF FUNDS Toial funds brought fonvard 308.752 308,752 307.784 TOTAL FUNDS CARRIED FORWARD 330,171 330,171 308,752 The notes forni part olthese financial statements Page10

AD ARIN R LIFE LTD RE TERED 31.3.25 T(xal funds 31.3.24 Total funds Unrestricled fund Restricted funds Notes FIXED ASSETS Tan8ible assets 14 593 593 1.313 CURRENT ASSETS Debtors Cash ul bank and in hand 15 215.839 282.047 1,200 3,688 217,039 285,735 208,869 249,227 497.886 4,888 502,774 458,096 CREDITORS Amounts fallin8 due within one year 16 1168.308) 14,888) (173.196) (150,657) NET CURRENT ASSETS 329.578 329,578 307,439 TOTAL ASSETS LESS CURRENT LIABILITIES 330.171 330,171 308,752 NET ASSETS 330.171 330.171 308,752 FUNDS Unreslricled funds 18 330.171 308,752 TOTAL FUNDS 330,171 308.752 The chariiable ￿MpanY is entitled to exemplion from audil under Section 477 of the Companies Act 2006 for Ihc year ended 31 March 2025. The members have not deposited notice, pursuanl to Section 476 of Ihe Companies A¢1 2006 requiring an audit of these rinancial stalement& Th¢ Irust¢¢5 acknoiYldg¢ their responsibililies for (a) ensuring ihai the chariiable company keeps accounting re¢ords Ih81 ¢omply with Sections 386 and 387 of Ihe Companie5 Act 2006 and preparing finoncial staiements ivhich Rive a tNe and fair vlew of the sial¢ of affalrs of the charitable company Ms al the end of e￿h financial year and of its surplus or delicil for ea¢h finan¢ial year in accordance iyiih the requirements of Sections 394 and 395 8tKI ivhich othemise comply with the requirements of the Companies Aci 2006 relating to financial slatcmentl so far a5 applicable io the charitable company. (b) These financial statements have been audited under the requirements ofseclion 145 ofthe Charilies Act 2011. The financial swements ivere approved by the Board of TNsiees and auihorised for issue on 7 November 2025 and were signed on its behalf by: The notes forni part of these financial statements Pagell coniinued...

CROSSROADS CARING FOR LIFE LTD (REGIST NUMBER: 0636030 STATEMENT OF FINANCIAL POSITION - continued G R Horne- Trustee The noles form pan of ihese financial stalements Page 12

LIF 31.3.25 31.3.24 Nofrs Cash flows from operating Activities Cash generated from oper8tions Inlerest paid 32,183 (2.429) (97,051) (2,792) Net cash provided byl(used in) operdting activities 29,754 (99,843) CAsh flow5 from Invesdng actlvltles PUrC￿e of tangible fixed assets Inlerest received {1.238) 6,754 Net c&sh provided by inve5tin8 activities 6.734 5,366 ChAnge In cash gnd cash equfvalents in the reportlng perfod C15h and ¢*$h equivaltnts at tb¢ be8innlng of Ihe rnportlng ptrfod 36,508 (94,477) 249,227 343,704 C￿h and cish equlvAlents at the end of the reporting period 285,735 249,227 The notes fonn part of these financial statements Page 13

CROSSROADS CARING FOR LIFE LTD OTES TO THE STA TEmE￿r OF CASH FLOWS E YEAR ENDED 31 MAR£H 20 RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING A￿1VITIEs 31.3.25 31.3.24 Net income for the reporting perlod (as p¢r the Sthtement of Flnanclal Aetlvltles) Adjustments for: Depreciation charges Iniere51 ￿e1Ved Inlere51 paid lrtcre&se in debtors Increasel(decrease) in ertdilors 21.419 968 720 {6.754) 2.429 {8.170) 22,539 2.568 (6.604) 2.792 145.575) 151,200) Nrt elsh provlded byl(used in) operatlons 32,183 {97.051) ANALYSIS OF CHANGES IN NET FUNDS Ai 1.4.24 C&sh flow At 31.3.25 Net cash Cath al bank and in hand 249,227 36,508 285.735 249,227 36.508 285.735 Totsl 249,227 36.508 285.735 The notes forni part ofthese financial statements Page 14

NOTES TO THE FINANCIAL ￿ATEMENT STATEMENT OF COMPLIANCE Crossroads Caring For Life Ltd 15 a charitable company Incor￿}rated in Eng]and. The regislered office is: Suite 20 Intech House Wilbury Way Hitchin Hertfordshire SG4 OTW The charitable wmpdny's financial statements have been prcparcd in compliance wilh Charities SORP (FRS 102) as li applies to ihe financi&l statemenis for (he }'ear ended 31 Mard) 2025. ACCOUNTING POLICIES Ba515 of preparlng the finantial ￿￿teMents The financial statements of ihe Charitable company, which is a public benefit entity under FRS 102. have been prepared in accordftnce with the Charities SORP (FRS 102) 'Accounling and Reporting by Charities.. Siaiement of Recommended Practice applicable lo charities preparing their accounts in accordance ivith the Financial Rcportin8 Siandard applicable in ihe UK &nd R¢public of Ireland (FRS 102) (¢ff¢ctiv¢ l January 2019),. Financial R¢p)rting Siand&rd 102 The Financial Reportins SLondard gppli¢abl¢ in the UK and Republic of Ircland. and the Companies Act 21KI6. The fiiwlcial Stslemenls have been prepared under Ihe historical cost convention. The financial st￿eMentS are prepared in sterling. After makin8 enquirie& the trustees have a re&wnable expeciaiion ihat the charity has adequate resources to continue its activities for the foreseeable future. Accordingl)? they continue to adopl the going concern basis in preparing the financial *atementS 8s ouilined in the Siatemenl of Trustees Responsibilitie5 on pa8e 5. Crossroads Caring for Life Lid meets ihe definilion of a public entity under FRS 102. Income All income 15 recognised in the Sialement of Financial Aclivitie5 once ihe charity h&$ entitlement to the fund4 il is prob&ble Ihoi Ihe income will be received and the amounl ¢an be measured reliably. I￿orne 15 defe￿￿ ivhen monics have I￿en received in advance of a service being rendered. The deferred incorne is re1c&￿d al the point whcn the service has been rendered. Expendlture Liabilities are recognised as exFenditure as soon as there is a legal or conslruclive obligation committing the charity io that expenditure. li is probable that 8 ifdnsfer of economic benefits ivill be required in seiilemeni and the amount of Ihe obligation can be measured reliably. ExpendiluTe 15 accounted for on an accraals basis and has been clas5ifi¢d under headings that aggreg￿e all cosi rel￿ed to the category. Where costs cannot be directly attributed to particular heading5 thw have becn allo¢aled to aclivilies on a basis consi51ent with the use of resources. ItTecoverablc VAT is eharyed against Ihe expendliure heading for ivhich it iv&s incurr¢d. Tangible fixed Assets Depreciation is provided ai the folloiving annual rates in order to write off eath &sset over its eslima￿d useful life. Fixture5 and fittin85 25Yo on cosl Computer equipmeni J3% on co Minor additions of less than £2iO are not capitalised. Page 15 conlinued...

G FOR LIF OTE IAL STATEMENT&￿ ntinue YEAR E 2025 ACCOUNTING POLICIES- tontinued Taxatlo The charily is exempi from ¢o]poration on its charitable udivitie Fund #ccountlng Unresiricied funds can be used in a¢¢ordance with the charitable objective5 at the discretion ofthe Iruslees. Restri￿ed ￿rtdS can only be used for particular re51ricled purposes ivithin the objects of the charity. Reslrictions arise ivhen spccificd by ihe donor or ivhen funds are raised for particular re￿riC[ed purposes. Further &Nplanaiion of lh¢ natu￿ and purpose ofeach fund is included in Ihe notes lo the financial siatemenis, Pension eosts And other post-rttiremen¢ b¢nefl¢s The charilablL' CoMp￿nY operates a defined contribuiion pension scheme. Coniribuiions payable to the charilable Company's pension scheme are charged io the Siatcmenl of Financial A￿1ville$ in ihc pcriod to iyhich ihey relale. An). Ilab51iiy or expense are allocaied io unresiri¢ied and reslricted fijrtds on the 58mc basis as other employee•related costs. DonA¢¢d s¢rvkes and fAcllitles Donated services are reco8nis¢d os income when the r￿elp1 of economic benefll from the use by the chariTr' is probable and can be m¢a5ur¢d reliably, Legal statu$ of the eharlty The Charily is a company limited by guarantee and hos no share Capiial. The liabilily ofeach member in Ihe evenl of vinding-up is limited lo £ I pcr member of the charity, Debtors Trade and oiher debiors are recognised 81 ihe setilemeni amounl due afler any irade discounl oftered. Prepaymcnls are valued at the amount prepaid net ofany trade discounls due. Cash at b8nk and In h&nd Cash al bank and cash in hand includes cash and thort tem) highly liquid invesiments iviih i short maturity of three months or less from the dale of acquisition or opening of the dep05il or similar a￿unt, Credltors and provlslons I'ediiors and pmvisions al'e recogni5ed ivhere the charily h&$ a preseni obllRation resuliing from a pasl ¢veni ihat Ivill probabl). Ksuli in Ihe transfcr of flxnds io a third party and ihe amount due 10 seiile ihe obligalion can bc measured or cslimaied reliably. Creditors and provisions we normally recognis¢d at their 5etilemcnl amount after allowing for any Irgde discount5 due. FlnancSal instruments The injst only has financial assets and financial liabililie5 of a kind that qualify as basic financial instrument& Basic rinancial instruments are initially recognised ai transaclion value end subsequently meL8ured at iheir s¢iilemenl value Ivirh ihe excepiion of bank loans ii,hich are subsequenily measurcd al amorti5cd cosl using lh¢ elYectiv¢ inl¢resl meihod. Page 16 continued...

CROSSROADS CARING FOR LIFE LTD NOTES TO THE FINANCIAL STATE ENTS-¢ontinued FO￿IllE AR ENDED31 MARCH 2025 DONATIONS A]YD LEGACIES 31.3.25 31.3.24 Donations and st￿ts 9,875 10.665 The charity is Brbteful to Sievenage Borough Council for donating the use of ihe Community Hub. The valu¢ of ihe rent in kind is £8,2W (2024 - £8,200). The value of tF]is service is recognised ii'iihin income as a donation and an equivalenl charge within Community Hub direct cost& Granls received, included in the abov< are as follows,. 31.3.25 31.3.24 Oiher Sievena8e BoTough Council - renl in kind 1,675 8,200 2,465 8.200 9,875 10.665 INVESTMENT INCOME 31.3.23 31.3.24 Deposit account interest 6,754 6.604 INCOME FROM CHARITABLE ACTIVITIES Aciivity 31.3.24 31.3.24 HCS- Spot contraci Private clients Lunches Training Other Crossro8ds Breakaway SBC Grant Carer6 SUPPOrt services Carers support services Carers support services Car¢r5 5UPPOrt services Carers support services Carers 5UPPOrt services Car¢rb support services 1,245,Wl 505,055 1,013,211 648.034 531 12 91,132 57,544 119,646 54.482 ,898,744 1,836,684 HCS- Community Hub Community Hub 58.743 55.047 Gr&nts rffeived. included in the above. are as folloiv5: 31.3.25 31.3.24 HCS- Community Hub Crossroads Breakaway SBC Grant 58,743 57,544 55.047 54,482 116,287 110,309 Pa8e17 conlinucd,..

CROSSROA NOTES TO THE FINANCIAL STATEMENTS- eontinued FOR THE YEAR ENDED 31 MARCH 2025 CHARITABLE ACTIVITIES COSTS Support CO515 (see noie 7) Direct Costs Tfxals Carets Support Services Community Hub 1.725.424 8.200 219.073 1.944.497 8.200 1.733.624 219.073 1.952,697 SUPPORT COSTS Govemance C0515 Oih¢r T￿a]S Carers Support Services 212.473 219.073 NET INCOMEI(EXPENDITURE Nel incomel{expendilure) is stated afier chargIn￿(CreditIng). 31.3.25 31.3,24 Auditors, remuneration Deprecialion- oivned a&8e15 6.600 720 6.196 2.568 TRUSTEESI REMUNERATION AND BENEFITS Ther¢ ivere no irustees, remuneraiion or oiher benefits for Ihe year ended 31 March 2025 nor for the year ended 31 March 2024. Tru$tees' expensts There ivere no expenses reimbursed io Irusiees ihis year or la51 year. io. STAFF COSTS 31.3.25 31,3.24 Wages and salaries Social security costs Oiher pension costs 1.564.028 103.384 26,437 1.460.934 84.475 22.574 1,693.869 1,567.983 Page 18 onlinued..

CR RIN TE CIA AR R T H 2023 io. STAFF COSTS- continued The average monthly nUM￿r of employees during ihe year was as follows: 31.3.25 31.3.24 92 13 Carer Supp(rt Staff Administration Staff Managemeni 12 105 108 No employees received emoluments in excess of £60.000. EXCEPTIOIYAL ITEMS The charitable company incurred one-off r¢slructuring costs during the year ended 31 March 2025 amounling lo £nil (2024: £104,480). 11 2024 COMPARATIVES FOR THE STATEME]YT OF FINANCIAL AcfivJTIES Unrestricted fund Restric￿1 fund5 Total funds INCOME AND ENDOWMENTS FROM Donations and leg￿leS 10.665 10,665 Charhable aetlvlt1¢5 Carers Support Services Community Hub 1,782.202 55,047 54.482 1,836,684 55,047 Investmenl income Totsl 1,854.518 34,482 1,909,000 EXPENDITURE ON Charitsble attlvlties Carers Supw)rt Services Community Hub Re5trucluring Costs 1,740,870 8,200 104,480 54,482 1,795.352 8,200 104,480 Totgl 1.853,550 54,482 1.908,032 NET INCOME 968 RECONCILIATION OF FUNDS Total funds brought lorward 307,784 307.784 TOTAL FUNDS CARRIED FORWARD 308.752 308,752 Page 19 continued...

cRQ&sBQ￿￿AR1NGEQ￿lFE LTD NOT S TQ THE FINAN MENT 13. TAXATION As a charily. Cr055roads carl￿ for Life Ltd is exempl from on income and capital gains under the relevant ￿. legisl￿10n. No lax charges havc arisen in the chariiy. 14. TANGIBLE FIXED ASSETS Fixtures and tiltings Compuler equipmenl Toials COST Ai l April 2024 and 31 March 2025 22.699 40,730 63.429 DEPRECIATION Al l April 2024 Charge for year 22.698 39.418 720 62.116 720 Al 31 March 2025 22,698 40.138 62.836 NET BOOK VALUE Ai 31 March 2025 592 593 At 31 March 2024 1,312 1,313 DEBTORS: AMOUNTS FALLINC DUE WITHIN ONE YEAR 31.3.25 31.3.24 Trade debtors Prepaymeni$ and accrued income 99,330 117.709 106.577 102.292 217.039 208.869 Included ivilhin prcpaymenl and &ccrued income 15 aCc￿￿d income of: 31.3.25 31.3.24 HCS- Sw)t Purchase Privale clienls Community14ub session char8¢ Oiher 54.082 19,546 2,￿2 2.206 41.204 20.416 855 2.7fy1 Page 20 eoniinued...

IF AT 31 FO 16. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.25 31.3.24 Trade creditors Social security and oiher taxes Other Creditors Deferred income Accrued expenses 35,805 16,694 5,706 6.646 108.345 28,330 1S,0(K> 5.025 2,982 99,320 173,196 150,657 17. LEASING AGREEMENTS Minimurn lease paymenls under non-can¢ellable operating le&se5 fall due as follows". 31.3.25 31.3.24 Withln one year .934 18. MOVEMENT IN FUNDS Nei movement in fjjnds At 31.3.25 At1.4.24 Unrestrlcted funds General fund 308,752 21,419 330,171 TOTAL FUNDS 308,752 21,419 330,171 Net movement in fund& included in the aiK)ve hre fis follows.. Incoming resource5 ReSoU￿eS expended Movemcnl in funds Unre5trScted funds General fund 1,851529 (1,831.110) 21,419 Restrieted funds Crossroads Breakaway SBC Grant Community Hub Gran¢ 57.544 5.300 58,743 (57,544) (5,300) (58,743 } 121,587 (121,587) TOTAL FUIYDS 1,974,116 (1,952,697) 21,419 Page21 continued...

CROSSROADS CARING_FOR LIFE LTD NOTES TO THE FI_NANCIAL sfATEMENTS- contlnued FOR THE YEAR EIYDED 31 MARCH 2025 i& MOVEMENT IN FUNDS- contlDued Comparatlv¢s for movement In funds Net movement in funds At 31.3.24 At1.4.23 Unrestricted fund5 General fund 307.784 968 308.752 TOTAL FUNDS 307.784 968 308.732 Comparalive net movement in funds. included in ihc above are as folloivs: Incoming r¢sour¢es Resources expended Movement in funds Unrestrlrted fvnds General fund 1.854.518 (1.853.550) 968 Restrietsd funds CrossNAds BreakawAy 54.482 (54.482) TOTAL FUNDS 1,909.000 (1.908,032) 968 Crossroad5 Breakaway - a 8rant funded project for volunteer servi¢es for carers. 19. RELATED PARTY DISCLOSURES The key management personnel of the charity comprise5 of the Registered Manager. the Financial Controller and ihe HR & Recruilmenl Manager. The lolal employee benefits of these k0, managemenl pet70nnel of the charity ivere £160,628 (2024: £147.698). Page 22