2024-03-31-accounts

*'K:+ Florence X. Nightingale HOSPICE CHARITY Report of the Trustees and Consolidated Financial Statements For the Year Ended 31 March 2024 Company Registration Number: 06187174 Registered Charity No. 1119499

FlOr•n￿ Nlghtlhg•l• H•$pl¢• Charlty 31 March 2024 Contents Ref8renc8 and Administration Details Report of the Trustees Report of the independent auditor 19 Principal accounting policies 22 Consolidated statement of financial activities 26 Consolidated balance sheet 27 Charity balance sheet 28 Consolidated cash flow statement 29 Notes to the financial statements 30

Flor•neo Nlghtlng•l• Mosplc• Charlty 31 M•rch 2024 Reference and administrative details Cmyany rngl•tr*llon numb•r 06187174 Clmrfty numb•r 1119499 Unit 2 Walton Lodge Walton Slreet Aylesbury Bucks HP217QY Mr N Ratcliffe {Chair) Mr P Bridgman Mr P Cotton Mrs D Eamshaw Mr M Fabes Mr S Jones Mr J Leggett Ms J Naismith Ms T O'Hara Mr C Shennan Dr D Straker (appointed on 17 June 20241 Mr N Thompson (appointed on 17 June 2024) Mrs J Turner ank•r• Lloyds Bank plc Markel Square Aylesbury Bucks HP20 1TD Audltorn Azels Audit Services Gladstone House 77-79 High Street Egham Surrey TW20 9HY Schroder & Co. (Trading as Cazenove Capital) 1 London Wall Place London EC27 SAU W•bslt• addv••s www.fnhospice.org.uk

Florgncg Nlghtlngal• Ho$plc• Charlty 31 March 2023 Report of the trustees Report of the trustees The Trustees, who are also Directors of Ihe Charity for the purposes of the Companies Act 2006, present their annual report and the audited financial statements for the year ended 31 March 2024. Objectives and activities for the public benefit The Charity's vision is to provide the best hospice care for everyone in 8u¢kinghamshire and bordering areas who needs it, wherever and whenever they need it. The objects of Florence Nightingale Hospice Charity (the Charity or FNHC) as stated in our Memorandum and Articles of Association are to promote the relief of people who are suffering from any chronic or temiinal illness, disability or disease, or other physical or mental infimiity by.. Providing care for persons who are suffering as aforesaid by establishing, maintaining and conducting one or more residential nursing homes in England or Wales and by providing medical or other treatmenl and attention for any persons in their own homes and to provide assistance to other bodies or persons in achieving such provisions. Conducting, promoting or encouraging research into care and treatment of persons suffering any illness, disability, disease or infirmity. particularly into the care and treatment of persons suffering from cancer or terminal illness., Promoting, encouraging or assisting in the teaching or training of the medical and clinical professions or allied services- Providing. assisting or encouraging the provision of spiritual help and guidance for any persons resident {either as patients or otherwise}. visiting. or working in any such home or homes as aforesaid. Providing, encouraging or accessing the provision of psychosocial support to families when needed. The Trustees confirm that they have referred to the guidance contained in The Charity Commission's general guidance on public benefit when reviewing the Charity's aims and objectives and in planning future activities for the year. Florence Nightingale Hospice Charity's Strategy The Charity's strategy is summarised below and focuses on commissioning the best hospice care for local people in Buckinghamshire and borders, and offering choice by providing Ihal care wherever and whenever it is needed. The approach is holistic and includes support for patients, families and carers. Our mission follows the ethos of the Hospice movement. which is to help families make the most of every day. Overall, Ihe approach is to actively influence excellent hospice care in the local area. Our supporting goals require us to be an effective commissioner of services. The Florence Nightingale Hospice, which is part of Bu¢kinghamshire Healthcare NHS Trust {BHT}, will always be our primary delivery partner. but our Memorandum and Articles of Association do not preclude us from working wilh other organisations. We aim lo generate sustainable funding lo help meet the growing need for hospice care locally and to introduce innovative projects. We also educate and raise awareness of ex￿lIent hospice care. Our website and social media are means of delivering this as well as attendance at community events and talks delivered by our ambassadors. The foundations underpinning the strategy are motivated staff and volunteers, a robusl business model and effective governance, systems and processes. Our organisalional values are to be.. Professional, Ambitious for achieving the Charity's vision, Community-focused and working collaboratively as part of the wider Team.

Plor8nc• Mlghtlny•l• Htypl¢• Ch•vlty 34 I1•￿￿ ￿28 Report of the trustees .'+ Florence Nighiin%iale The best hospice care for everyone in Buckinghamshire and borders who needs it- wherever and whenever they need it. 0￿r Vi%on Care'.01 Tlip5t you know ahd lov¢ We commiss&on CDmpTehen5tve and hi9￿quality care for local people with liftrlimiting illness wherever and whenever need bt. We support their loved ones andcarets. We help families make the m05t of every day. Mission To fvndin9 for l•troln9 nurnber ol pBople firEding hospice Its￿ ce5 from. & ttrcreatorwSth. Florence ghtrngale F+wice and other partrers Foundatio Motivated staft•d Our Vues Professional Ambitious Community Team

Florence Nightlngale Mospi¢e Charlty 31 March 2024 Report of the trustees In order to deliver our objectives, the Charity works in partnership with Floren￿ Nightingale Hospice. part of Bu¢kinghamshire Healthcare NHS Trust, and commissions seNices from them by funding or part-funding specific services, teams, individual posts and equipment including: Working In the Florence Nightingale Hospice based at Stoke Mandeville Hospital In-Patient Unit= the Charity commissions additional staffing to cover absences thereby protecting and maintaining appropriate staffing levels within the 12 bed In-Patient Unit. Day Hospice.. the Charity commissions a Day Hospice service to improve the personal wellbeing of patients through symptom managemenl advice, psyGhologi¢al and therapeutic support. diversional techniques and complementary therapies. Lymphoedema Clinic.. the Charity commissions this service which provides specialist assessments of patients, symptoms (such as swelling, pain, loss of funclion of a limb and skin infections) and treatment through massage and specialist compression bandaging. Discharge Liaison Nurse.. the Charity provides this post which assesses and co-ordinates the timely discharge of patients from the Hospice and, where necessary. plans packages of palliatrve care on discharge. therefore facilitating patients, preferred place of care. Triage Nurse= the Charity provides a Triage Nurse who manages patients requiring telephone support. and also makes first contact with patients referred to assess their needs and to start symptom control as soon as possible. Therapy Worker- the Charity provides this post to help smooth the transition of patients entering the IPU for respite care by assessing their specific needs and preferences, and to provide rehabilitation in order for them to return home. Capital costs= the Charity provides specific clinical equipment and also the refurbishment of parts of the Hospice building as identrfied by the clinical leads. The Charity provides for the upkeep of the Hospice's courtyard garden. therapeutic and diversionary materials and additional food and beverages provided for patients and visitors. In the community FNH@Home.' the Charity commissions a team of qualified nurses and carers who administer palliative care across the Aylesbury Vale in patients, homes. FNH@Home was established in 2019 incorporating the Healthcare Assistants formerly known as Nightingale 2417. They work alongside the Clinical Nurse Specialists so that patients receive the same level of care and medical attention as they would receive in the In-Patient Unit at the Hospice at the end of life. This year. the Charity funded two extra Clinical Nurse Specialist roles to meet the demand of more complex and challenging cases. Florrie's Children's Team.. the Charity provides this small team which delivers respite care for families of children with life-limiting illness in their own homes. Support: the Charity commissions additional resource in this team and provides around 60 Volunteer Bereavement Listeners who support adults and children pre- and post-bereavement. Olher Education.. the Charity purchases specialist training and Pfofessional developrnent for Hospice professionals through the Henderson Fund which was created in memory of husband and wife, Karen and Jim Henderson. Karen was a former Matron al the Hospice and Jim a former Trustee of the Charily, and their combined contribution to the development of the Hospice was enormous. Volunteers.. the Charity also meets the costs of the Volunteers who contribute to hospice care and income generation, specifically mileage costs incurred whilst driving patients.

Flor•nc• Nightingale Hospice Charlty 31 March 2024 Report of the trustees Structure, govornance and management Governance Florence Nightingale Hospice Charity is a charitable company limited by guarantee- incorporated and reglstered with the Charity Commission on 27th March 2007. It is govemed under ils Memorandum and Articles of Association. The liability of the members is limited to an amount not exceeding £10. Organisational structure The full Trustee Board mèèts quarterly with the Chief Executive and other members of the Senior Management Team as required, to review the strategic plan and operational activilies of the Charity and the trading subsidiary. Day-to-day management is delegated to the Chief Executive. Jo Tumer. The Chief Executive presents comprehensive reports on activity, policy papers and financial updates in advance of each meeting to ensure the Trustees are fully infomied of the operalional, financial, and wider policy context. The Board also has responsibility for overseeing the Charity's investments. The Trustees who have served during the year are listed below. They have served throughout the entire year except where stated. Mr N Ratcliffe (Chair) Mr P Bridgman Mr P Cotton Mrs D Earnshaw Mr M Fabes Mr S Jones (Treasurer) Mr J Leggelt Dr (M) R Mason (Resigned December 2023) Ms J Naismith Mrs Tracey O'Hara {Co-opted May 23) Ms S Plumridge (Resigned January 2024) Mr C Shennan Dr D Straker (Co-opted March 2024) Mr N Thompson (Co-opted March 2024) The Trustees have approved a delegated responsibility to four sub-committees. The Governance sub-committee meets quarterly, or as required, to address governance issues. assess risks and mitigations. and approve policies. Trustees in attendance are John Leggett (Chair}, Noel Ratcliffe, Peter Cotton, Tracey O'Hara and Dr Diana Slraker. The Finance and Audit committee meets quarterly, or as required. to review and monitor management reports and cash flow and evaluate new income generation initialives with the Chief Executive. Head of Finance, Head of Fundraising and other members of the senior management team as appropriate. Trustees in attendance are Simon Jones {Chairl. Noel Ralcliffe, Chris Shennan and Nigel Thompson. This committee also oversees FNHC'S investments by receiving reports from Cazenove and an in-person briefing from our Investment Manager every six months. A Pay and Reward Committee advises on renumeration and is attended by the Chair, the Chairs of each sub-committee, our HR trustee and the Chief Executive. Lastly, the Board of Florence Nightingale Hospice Shops Limited also reports to the Trustees on the retail activities of the business.

Florence Nlghtingale Hospice Cfvarlty 31 March 2024 Report of the trustees Dr Ruth Mason and Sarah Plumridge stepped down from the Board in the year. We are grateful lo them for their contribution to the Charity. Dr Diana Slraker joined in March 2024 bringing extensive experience from General Practice in the north of Buckinghamshire. Nigel Thompson, a retired solicilor specialising in corporate and commercial law and former Partner at Birkètts LLP. also joined in March 2024. Noel Ratcliffe's three year term as Chair ends in Ihe autumn of 2024 and he was unanimously re-elected at the March 2024 Board meeting and thanked for his dedication. Florence Nightingale Hospice Charity complies with all recommended codes of practice. We are a member of Hospice UK, the Fundraising Regulator, the Fundraising Preference Service, the Charity Retail AssoGialion, the National Council for Voluntary Organisations and the Association of Chief Executives of Voluntary Organisalions. During the year the CEO kept up-to-date with developments in the hospice and wider charity sector by attending national and regional sessions led by Hospice UK and other groups including an informal group of Charities Supporting NHS Hospices that she helped to form in 2020. She is also Wice Chair of the Buckinghamshire, Oxfordshire and West Berkshire Voluntary sector Health Alliance Ageing Well action group. Recruitment and appointment of new Trustees FNHC'S Trustee selection process requires those who are being considered for joining the Board to be interviewed by a panel of not fewer than two, and no more than three, current TrUSt￿S who are nominated by the Chair according to circumstances. The interview panel submits a recommendation to the Board of Trustees for a final decision. However, if a candidate has been recommended or introduced by a particular Trustee, then that Trustee will not fomi part of the interview panel. Induction and training of new Trustees New Trustees receive an induction pack including a copy ofthe Charity Commission's Guide'The Essential Trustee. the Charity's Memorandum and Articles of Association, the latest financial statements, confidentiality and conflict of interest documents and organisational information. They also have a briefing session with the Senior Management Team and visit the Hospice rfthey wish. Related parties Florence Nightingale Hospice Shops Limited {FNHS) is the wholly owned trading subsidiary of Florence Nightingale Hospice Charity. As a result of donated goods. the charity received donations under the gift aid scheme of £672.883 {2023'. £441.8641. Accordingly, the lolal surplus generated from retail related activities for the year amounted to £866,464 (2023= £471,469). Florence Nightingale Hospice Charity owns shares in The Hospice Lottery Partnership Limited from which il receives a share of the profits raised. Jo Turner (Chief Executive) is also a director of The Hospice Lottery Partnership Limited as the representative of the Charity. The Hospi￿ Lollery Partnership Limited was established in 1997 and Florence Nightingale Hospice Charity is one of the three founding hospices it supports. FNHC has benefited from contributions to our funds of £3,027,464 since that time. For rnany years five Hospices have been supported through this company. Since 2019-20, Associate Partners are being recruited to expand the partnership and ils long-temi income potential. Florence Nightingale Hospice Charity has from lime to lime used the services of Parrott and Coales LLP for legal advice and to process property leases. I n addition, the Charity has had the longstanding benefit of at least one Parrott and Coales member of staff serving on the Board of Trustees. These Trustees do not take part in any negotiations or discussions in regard to awarding work to Parrott and Coales and remove themselves from any discussion where a conflict of interest may occur. Parroll and Coales closed in April 2023 so we no longer have this related party.

Floronc• Nightingal8 Ho$pic• Charlty 31 March 2024 Report of the trustees Risk management The Trustees have a duty lo idenlify and r8view the risks to which Ihe Charity is exposed and to ensure appropriate controls are in place lo provide reasonable assurance against fraud and error. The overall management of risk is the responsibility of the Chief Executive. The organisational Risk Register is reviewed on an annual basis through the Governance sub-committee. The document follows a weighted likelihood versus impact approach, with an overall risk score and RAG rating for each risk. The key risks for Ihe organisation a￿.. A regulatory breach (such as safeguarding, health and safety, data protection) leads to harm to stakeholders, legal action, fines or reputational loss. This is mitigated through govemance policies and processes. A Compliance Manager joined the Charity team in 2023. A business continuiiy situation causes disruption (e.g. datafincome loss). This is addressed through planning and for IT, through Gloud back up via our IT provider. We know that our mission to enable comprehensive hospice care for local people will be affected by greater demand for care and bereavement support from a growing and ageing population- patients having more complex needs perhaps caused by more than one chronic condition- the NHS and its workforce facing extreme stresses,. and some groups being under-represented amongst hospice patients currently. There is risk therefore that demand for hospice services eX￿edS capacity. We keep this under review with our partners at Buckinghamshire Healthcare NHS Trust and anticipate commissioning additional services. parlicularly based in the community. Like all charities we are also focused on how the challenging economic environment impacts our ability to raise funds. We address this through our fundraising and relail stralegies, and careful management of our investments. Overall. we are confident that we have procedures and resources in place lo address these risks. Achievement and performance Main objectives for the Florence Nightingale Hospice Charity in 2023124 Objectives for year Achievements over the past year To continue to provide excellent Hospice care for people in Buckinghamshire and bordering areas. We will do this by commissioning services from the Florence Nighlingale Hospice and potentially other providers, lo be delivered both in the Hospice building and in the community. In the year the Charity has continued to commission a full range of Hospice services and individual posts las lisled on pages 3 and 4 of this report) from Buckinghamshire Healthcare NHS Trust (BHT) which are delivered at the Florence Nightingale Hospice and in the community. Our largest commissions are the FNH@Home service, Lymphoedema clinic and the Day Hospice. The relationship between the Charity and BHT is governed by a MemorandLsm of Understanding. Commissioned services and posts are defined by Service Level Agreements with agreed KPIS. We will explore whether.. additional palliative care services need to be provided. proactive initiatives should be devised lo offer accessible Hospice care to those who aren't reached currentl and During 2023-24, 328 patients were cared for by the In-Patienl Unit at the Hospice. The Charity also commissioned the FNH@Home team of registered nurses and healthcare assistants providing practical nursing, symptom and pain management advice and support. medication review and personal care to adults in their own home. FNH@Home cared for 693 patients in the community.

Florence Nlghtingale Hosplce Charlty 31 March 2024 Report of the trustees Capital improvements need to be made at the Hospice to benefit patients & staff. 286 people were supported by the Lymphoedema Clinic. 56 people attended the Day Hospice. The Bereavement Service supported 287 P80ple. 21 families of infants, children and young people living with a life-threalening or life-shortening illness were supported by the Florrie's Children's respite Se￿ICe. Hospice services received 254 written accolades last year thanking staff for Ihe ex¢ellent care that they had received. A review was conducted in the Springlsummer of 2022 into how services were operating after the worst of the Covid-19 pandemic had passed. This showed that some areas needed more staff to cope with the demand for care. As a result, the Charity commissioned two additional Clinical Nurse Specialists for the community nursing leam. an additional nurse for the Lymphoedema service, a Therapy Support Worker and additional Occupational Therapy hours. Difficulty in recruitment into the new roles and long notice periods meant that the posts remained vacant until the autumnlwinter 2023. However, we are now benefiting from all of these roles. A comrnunity nurse was recruited into the Lymphoedema post who underwent intensive training in palliative care and specialist training in lymphoedema. She is now working independently with further training planned for 24125 and a succession plan for the current Lymphoedema servi￿ Lead now in place. The Hospice was fortunate in recruiting highly experienced palliative care CNSS into the team. These CNSS have already positively impacted the number of patients the team can care for and an increase in patient face-lo-face contact time. Patient anxiety coming into the IPU for respite and being discharged home has been alleviated by the new Therapy Worker role and she continues to also work alongside the Occupational Therapist with patients attending Day Hospice. A Project Manager position was created at the Charity to help research the need for and then co-create new palliative and end of life services wilh our partners al the Florence Nightingale Hospice to meet the changing needs of our local communities. These proposals are discussed at the joint Steering Group that meets every two months before being taken to the Charity's Board of Trustees for approval. Key activities of the PM over the year.. Preparing draft Service Level Agreements for each service or post the charity funds and working with hospice staff lo sel key performance indicators. Analysis of hospice performance data to prepare visual reports and recommendations fof the Charity's Board of Trustees. Researching groups within Buckinghamshire that appear to not be currently accessing the hospice's care and starting to forge community connections. Researching other national initiatives to improve access of these groups to hospice care. Develop the business case and project management plan of a befriendin service in Buckin hamshire.

Florence Nightingale Hosplee Charity 31 M•fch 2024 10 Report of the trustees Forging relationships within the hospi¢e to help develop the service or improve the patient and staff experien￿ and environment e.g. develop plans to re-fit the day hospice kitchen. Provide due diligence of quarterly hospice expenditure and performan￿. No major capital works were required at the Hospice in the year. However, the Charity purchased a lymph scanner that our Lymphoedema nurses use to identify fluid from tissue and hen¢e determine the most effective treatment. The Charity was also awarded a generous donation of around £30,000 from Buckinghamshire Freemasons and other supporters enabling Ihe hospice to identify the need for Iwo 'cuddle beds, for the IPU. Due to their long lead time, they are not expected to be delivered until late summer 2024. With Virtual Reality technology now becoming more accessible. a Meta Quest 3 VR Headset was purchased for use by patients in the Day Hospice and IPU. The Charity's Henderson Education £10.000 Fund pays for specialist palliative care education and training for Hospice staff. It enables nurses and other healthcare professionals to benefit from specialist training courses and conferences helping them to further their knowledge of palliative care and providing them with the latest pain management techniques. In Ihe year we funded palliative care and specialist training for the new Lymphoedema Specialist, various courses to upskill the CNSS and our Deputy Bereavement Listening Lead commenced a Level 3 certificate in Counselling. The Charity also funded the Physiotherapist to attend a day conference in palliative care for patients with neurological diseases. To deliver further income growth from the Charity's Retsil operation, including new shops, online sales. and Gift Aid- to ensure the continual delivery of sustainable retail income from a larger portfolio of shops. After the continued strong Retail performance in 22123, there was good reason to be optimistic for Retail tumover, and the year started with ambitious targets of£2.43m which included the opening of iwo new shops, and full year trade for the two shops opened in 22123. The year ended with a Retail turnover of£2.6m which is +9OA on budget and +430/0 up on 22123. This income is made up of £2.08m from the existing shop portfolio, and £546k additional income from the four new shops opened in 22123 and during 23124. All of the shops delivered significant growth on the previous year and the majority performed well above the budget set. Online sales grew 94°/0 against 22123. Two new shops were opened during the year- Hazlemere in April 2023 and Princes Risborough in August 2023. Gift Aid performance Gonlinued lo improve resulting in a possible Gift Aid claim of £130k compared to £87k in 22123. The total profil raised by Retail {before transfer lo Charity) was £866k which is +580/0 against budget and +85 /0 against the previous year. Overall, 23124 was another very successful year for Retail and there is optimism lo grow income further. The key objectives for 24125 will beto row Retail income from the current ortfolio and online lo

Flor?n¢e Nlghtlngal• Hospic• Charlty 31 March 2024 11 Report of the trustees £2.86m.' continue retail expansion by a¢quiring or relocating up to three more new shops.. implement an improved till system to improve reporting and drive Gift Aid,. and generate sufficient donated stock from the local community lo ensure the continual delivery of sustainable retail income from a larger portfolio of shops. To increase income from Fundraising across all areas, with a particular focus on completing the diversification project by increasing income across harilable Trusts, Major Gifts. In Memory, Corporate and Regular Giving. In addition to continue the approach of 'fewer, bigger, events, including expanding the Onstage theatre productions and Forever Flowers. 23124 has been a better year than 22123, with fundraising income (excluding legacies} up 3 /0 compared to prior year, as the new fundraising team has settled and stabilised. Activities are now diversified, with trust fvndraising. major gifts, in memory giving, corporate giving and regular giving all continuing lo grow. The Wiz performance at the Aylesbury Waterside was a huge success with 139 local children taking part, including 32 funded by Buckinghamshire Council's Community Board in Aylesbury, for children who would otherwise not be able to afford a place. Two performances took place watched by 1.247 local people. Nativity. The Musical at the Wycombe Swan was equally well attended, with 100 local children taking part. who were watched by an incredible 1,570 people over two perfOrman￿s. Together these shows provide an amazing opportunity to dispel the M￿hS of hospice care and raise awareness amongst young people. 614 forget-me-not metal flowers were dedicated in memory of loved ones at our Forever Flowers display at Waddesdon Manor in 2023. This was an increase of 115 from the 2022 showing and marked a wonderful adoption ofthis very precious In Memory event which has become an important part of our events calendar. Other events such as FlorenceFest and Walk of Light were introduced into the calendar. Significant progress was made with Gift Aid, with a record claim being made in the year, following an extensive review ol existing gifts and the huge support given by valued supporters who are current UK taxpayers. To support all the Volunteers who offer their time and experlise lo support the Hospice and Charity, and to recruit additional ones lo assist with Hospice services and the growth of Ihe Charity_ This will include recruiting volunteers from communities and groups who are currently under-represented. We are extremely grateful to the 769 volunteers who have supported us throughout 2023124. This is a 24 % increase in our volunteer workforce since last year. Our volunteers support the Hospice directly in numerous ways- such as supporting patients in the In- patient Unil and Day Hospice, by driving them to and from the Day Hospice, covering reception. looking after the garden, offering therapies including touch therapies and Reiki and as bereavement listeners. Many of the palienls and families have shared how valuable our volunteers are to the Hospice. The Clinical staff at the Hospice greatly appreciate the support and time given by the volunteers. On the Charity-side, volunteers carry out admin and other specialist roles al Head Office, as well as supporting Fundraising events. Volunteers working in our charity shops sort donations, operate the till. merchandise the shop and windows and we have a team of volunteers who work with our online sales team. Retail volunteers made up 65.6 /0 of the Volunteer workforce in 2023124 and this group gave an amazing 60,902.30 hours in total for the year The Charity and Hospice could not deliver or fund all that we deliver without this hu e volunteerin effort.

Flor*nce Nightlngal• Hospice Charlty 31 March 2024 12 Report of the trustees In Summer 2023 the Volunteering Engagement Managers carried out Volunteer Engagement and Diversity survey receiving 175 responses. The suNey told us that 84.5010 of those who responded rated their feeling of being valued as 8 or above out of 10. 60 /0 of the volunteers gave 10110 for feeling proud to volunteer for Florence Nightingale. The survey also provided some insight into the diversity within the volunteer workforce, of those who responded 8.50A were from a non-white British ethic group. Our current Volunteer Engagement Team have been in post since January 2024. They support the recruitment. retention, and engagement of volunteers across the Charity. They are the main contacts for all volunteering matters and work on enhancing the overall volunteer experience, lo ensure the Charity and Hospice offer rewarding, productive and fulfilling environments for volunteers. The team also support Charily and Hospice staff to effectively manage their volunteering teams. The 'Nightingale' eNewsletter is issued to volunteers every month, which shares news from the Hospice and the Charity as well as information directly related to volunteering. Volunteer seNice certificates, badges and gifts are awarded to mark significant anniversaries. These continue to be gratefully received by our volunteers. We also nominate Volunteers for local and national awards. Thank you events were held for our volunteers as part of Volunteers, Week and also at Christmas-time. We remain extremely grateful to the Rothschild Foundation for part- funding one of the Volunteer Engagement Manager roles. One of the objectives of their grant is to recruit additional volunteers from communities and groups who are currently under-represented. These include those with disabilities. minority ethnic communities, ex-offenders, and younger people. We have been particularly successful in recruiting volunteers from underrepresented groups within our shops. This includes the relationship the online team have with a local SEN school, the shops who have been involved with the community payback scheme working with the probation service, our shops who are able to 5UPPOrt Duke of Edinburgh volunteering placements for those who are 14 years old and the shops who support volunteers with additional needs. To contsnue with the Charity s IT modernisation programme by rèviewing our Finance system and Retail EPOS system to make our Charity better connected and dnve business efficiencies. The projecl to select a new EPOS system is well advanced. Needs have been identified and two systems shortlisted. Final checks are underway before making a decision. Implementation and training for staff and volunteers will then commence. Likely benefits are increased gift aid income, better communications with those donating goods under the Charity retail scherne and improved financial analysis. The Charity's finance system will be reviewed In Quarter 3.

Flor•nce Niyhtingal• Hospice Charity 31 March 2024 13 Report of the trustees Main objectlves for the Florence Nlghtingale Hospice Charity in 2024125 To continue to provide excellent Hospice care for people in Buckinghamshire and bordering areas. We will do this by commissioning services from the Florence Nightingale Hospice and potentially other providers. to be delivered in the Hospi￿ building and in the Gommunity. We will explore whether additional palliative care seNic8s need to be provided such as a community outreachlbefriending scheme lo offer support to people touched by end of life issues and facing loneliness and isolalion. One option being considered is to follow the Compassionate Neighbours approach which has these objectives. We will also assess whether any capital improvements or purchases of equipment need to be made al the Hospice lo benefil patients & staff. Specialist chairs are being purchased for patients in the In-patient unit and we are likely to refit the Day HospiGe kitchen. To deliver further income growth from the Charity's Retail operation. including two new shops at Gatehouse Way and Jansel Square in Aylesbury. online sales, improving Gift Aid income and deriving other improvements from an improved EPOS system- and generating sufficient donated stock from the local community to ensure the continual delivery of sustainable retail income from a larger portfolio of shops. To increase fundraising profitability in every area of fundraising, including bringing back Strictly Florence, a Gala Dinner and the Midnight Walk into the events programme for the Hospice's 35th anniversary. To prioritise excellent supporter care across every aspect of fundraising, including holding more supporter celebration events and improving the information we send to our supporters. Finally, to maximise the value of every pound given to us by continuing to promote the benefits of Gift aid to supporters. To meet our goal of education and raising awareness of excellent hospice care through the information and case studies on our website and social media, at community events and by refreshing the Hospice's leaflets for patients. The Marketing Department will also promote our income generation and we will participate in Hospice UK'S nab'onal Legacy marketing campaign. To support all the Volunteers who offer their time and expertise to support the Hospice and Charity, and to recruit additional ones lo assist with Hospice services and the growth of the Charity. This will include recruiting volunteers from communities and groups who are currently under-represented. This year a new Volunteer Strategy will be written and launched focusing on the foundations for a positive volunteering experience as well as a Project on implementing a VSM (Volunteer Management System) to support the growing volunteer workforce. To continue with the Charity's IT modernisation programme to increase business efficiency by selecting and implementing a new Retail EPOS system and a new Finance system. Financial review The results for the year ended 31 March 2024 are given in the Consolidated Statement of Financial Activities logelher with the Consolidated Balance Sheet giving details of the assets and liabilities. The comparative figures are for the year ended 31 March 2023. The Charity made a profit before investment gains and losses of £479,201 compared with a profit in 2023 of £519,516, a small decrease of £40.315. Nel income after investment losses and gains was £743,021 {2023.' £317,514} Legacy income received in the year was £588,260 {2023'. £621,991). In common with other charities legacies are recognised when certain criteria are achieved.. the Charity is advised by the personal representative of an estate that the payment will be made, the receipt is probable and the amount involved can be quantified with reasonable certainly.

Florence Nlghtingal• Hosp1¢• Charity 31 March 2024 14 Report of the trustees The cost of ServI￿S commissioned from Buckinghamshire Healthcare NHS Twst increased by £128,920 to £1,200,990. (Thè Charity had in fact budgeted for the higher sum of £1,529.200 but vacancies in the Hospice team meant that some costs were lower). In addition, a further £25,061 was provided for specific Hospice projects and purchases {2023= £27.2691. Overall expenditure on Gharitable activities increased by £146,400 lo £1,437,241 {2023.. £1,290,841). The sum of £51,000 which was accrued in the previous year {for backpay related to the NHS 2022123 pay increase and cost of living payment made to the NHS staff whose services were commissioned by the Charity) was released when it was confirmed thal the NHS had met this cost. The Charity's bank balance as at 31 March 2024 was £1,286,809 (2023= £1,377,571). This inclLJdes committed funds to cover the Quarter 4 paymenl to Buckinghamshire Healthcare NHS Trust of £348.416 which was paid in May 2024. Post Balance Sheet Events None to report. Investments Performance Review The Charity's investment portfolio is managed by Cazenove Capital Management Limited. The care of the investment portfolio comes under the remit of the main Board with the detail reviewed by the Finance Committee. A Cazenove Capital management representative attends that Committee every six months to review the performance of the Charty's investments. The Investment Policy was reviewed by Trustees in May 2024. The Policy seeks to invest in an EthiGal Portfolio seeking to 'Do no harm,, with a specific barrier on investing in tobaGCO or other carcinogenic industries given the proven link to cancers. We also seek to produce the best financial return within an acceptable level of risk. The investment objective for the long-term designated reseNes is to generate a return in excess of inflation over the long term in order to cover the long-term off-balance sheet liabilities as well as provide capital growth for the expansion of the Charity's operations. A total return approach to investment is appropriate as short-term income is not the main objective. The investment objective for the short-term reserves is to preserve capital value with minimum level of risk. Assets should be readily available to meet anticipated cash flow requirements. The year was characterized by the following trends. Global equity markets continued their positive run from the end of 2023 driven predominantly by the US and Emerging Markets as Continental Europe dragged. High performing technology and Artificial Intelligence companies pushed stock prices higher. Bond markets were more volatile. Commodities had a strong period led by copper and olher industrial and precious metals, whilst energy prices were more mixed. Holdings in energy transition and water fell behind broader equity markels. Holdings in gold as well as the Schroder Sustainable Diversified Allernative Assets fund also helped boost overall retums over the period. The value of the investments at 29 March 2024 was £6,417,936 {2023= £5.236,392}. This included a cash inflow of £700,000. The Charity's investments were revalued at 29 March 2024 at a market value in accordance with the accounting policies, resulting in an unrealised gain of £263,820 (2023.. loss of £202,002) As noted above, the main focus is on long term capital growth rather than income generation, the sustainable mulli asset fund which the assets are now invested in distributes 11 per quarter and the intention is lo reinvest these into the portfolio unless olhenmise required. The portfolio is showing a return of 3.7°/o to March 2024.

Florence Nightingal• Hospic• Charlty 31 March 2024 15 Report of the trustees The Total Retum on the portfolio over the 12-month period to 29 March 2024 was 8.5Yo (versus 9.30A for the ARC PCI Growth Index). Our deliberate lack of exposure to Mining, Oil and Gas has had a slightly negative but hopefully short-term impa¢t on returns because of the global context described above. Reserves policy The Charrty's Reserves policy {based on the Charity Commission's Guidance CC19) reflects our long-temi financial commitments and the Trustees, desire to commission additional Hospice-related services in th8 medium to long term. Free reserves are that part of a charity's unrestricted funds that are freely available to spend on any of the charity's purposes. The starting point for calculating the amount of free reserves held is therefore the amount of unrestricted funds held by a charity- However, some or all of the LJnrestriGted funds of a charity may not be readily available for spending. This is because spending those funds may adversely impact on the charity's ability to deliver its aims. In accordan￿ with the Charity Commission guidance, the items that should be excluded from free rese￿eS are.. Commitments that have not been provided for as a liability in the accounts: The Florence Nightingale Hospice Charity generally has in place a series of three-year service level agreements with Buckinghamshire Healthcare NHS Trust (BHT) for the provision of various Se￿iceS at or connected to the Florence Nightingale Hospice. These contracts have staggered dates and therefore on average have eighteen months to two years unexpired term,. and The Charity has long-tem financial commitments on the leases on its shops and head Offi￿ premises. Designated funds set aside to meet essential future spending, such as funding a project that could not be mel from current income. An example of this was the FNH@Home service. The remaining unrestricted resetves, 'free reserves,. should be adequate lo cover fluctuations in the Charity's finances brought about by the unprediGtabilily of income sources or unexpected costs that might arise. The Covid-19 pandemic and cost of living crisis have shown that some of the Charity's income streams are susceptible to fluctuation, which along with the unpredictable nature of legacy income. results in a degree of volatility of income. The Trustees continue to believe that the Charity should aim to hold free reserves of between six and twelve-months running costs, alongside designated reserves to cover the long-term financial commilments and future essential project funding. Designated reserves al 31 March 2024 were £5,903,872 (2023= £5,927,349). Target free reserves are in the range £1,334,000 - £2.669,000. At 31 March 2024 free reserves were £2.461,39812023= £1.608,5161. Strong financial performance in 2024 means that the Charity has improved its free resetves alongside increased commissioning of Hospice services and the additional lease liabilities caused by acquiring further shops to grow income. We are in the process of exploring additions to services, particularly the FNH@Home service, to help us rneel increasing demand for care. This will call on our increased free reserves. Fundraising standards information The Fundraising Stralegy. which identifies our income streams and the approach taken for each activity in line with the Code of Fundraising Practice, was reviewed and approved by the Trustees as part of budgeting in February 2024.

Floronco Nlghtingale Hosplc• Charity 31 March 2024 16 Report of the trustees The Charity is registered with the Fundraising Regulator. The Fundraising Regulator holds the Code of Fundraising Practice for the UK. We follow the Code and ensure that our fundraising is respectful, open, honest and accountable to the public. Fundraising is done in-house or with a small number oflrusted external providers. In 2023124 we worked with a third party on a telephone campaign to promote regular giving. Calling look place in April 2024 and as a result the charity acquired 60 new regular supporters. All fundraising activity is carried out within the terms of the Charity's Vulnerable Person Policy, which places strict duty on staff as regards to appropriate communication and behaviour. The charity prevents unreasonable intrusion and persistent approaches by excluding recently bereaved individuals from fundraising appeals for 1 year. Supporters can also opt-in or opt-oul of fundraising communications. As frontline fundfaisers routinely work with bereaved people, bereavement training forms part of the induction process of new fundraisers and is refreshed annually. The Charity has not received any complaints regarding its fundraising efforts in the year ended 31 March 2024 or to the date of this report. In all our policies and practices, we have not actively sought additional data that is not already in the publi domain. We only record data that people opt to provide to us. Going Concern The financial statements have been prepared on a going concern basis. Although the financial climate remains challenging, the planned diversification of our income streams and level of free reserves mean Going Concern remains the appropriale basis. The Trustees consider that there are no material uncertainties about the Charity's ability to continue as a going concern. Volunteers The Charity benefits from the support of around 769 volunteers of all ages who use their skills and experience to work alongside Charity staff on retail and fundraising activities, and with the Hospice team providing patient and family support directly. Without the time and expertise of our volunteers we could not support and enhance the lives of local palients and families or raise the funds needed to secure vital palliative care services for our community- We are extremely grateful for their huge contribulion. Trustees recognise and appreciate the value of our volunteers who support hospice services, income generation and baCk￿ffiCe functions. Staff Trustees would like to record their sincere thanks to all of the staff of Florence Nightingale Hospice who deliver such skilled and compassionate palliative and end of life care for local people at times of greatest need. The Trustees would also like to thank all of the staff of Florence Nighlingale Hospice Charity for their hard work and the dedication shown over the year. The Charity team commission Hospice se￿IceS and help promote the importance of excellent palliative care, as well as raising and administering the funds needed. The directors, who are the Charity's trustees, the Chief Executive and the senior management team (see below) comprise the senior management personnel of the Charity in charge of directing and controlling, running and operating the Charity on a day-to-day basis. All Trustees give of their time freely and no director received remuneration in the year. Details of directors, expenses and relaled party transactions are disclosed in note 9 to the accounts.

Florfjnce Nlghtlngale Hospice Charity 31 March 2024 Report of the trustees The Senior Management Team comprises the Chief Executive.. the Heads of Retail, Fundraising and Finance,. and the senior managers leading Staff, Volunteers, Marketing & Comms and Hospice Projects. In the year, Nicky Saunders was promoted to Head of Finan￿ and Su Bennett joined as Volunteering Engagement Manager. Pay policy for Charity staff A committee comprising the Chairman, Chairs of the subrycommittees. Ihe HR Trustee and th8 CEO r8vi8WS pay and reward for all staff. To set a pay increase. the Committee Gonsiders the results of an independent benchmarking of pay rates. Following a review, improvements were made to Staff benefits including pension contributions and matemitylpaternity leave. A new performance development system was devised and rolled out. Statement of Trustees. responsibilities The Trustees are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Generally Accepted Accounting Practice. Company law requires the Trustees to prepare financial statements for each financial year which give a tfue and fair view of the state of affairs of the charitable company and of its income and expenditure for that year. In preparing those financial statements. the Trustees are required to-. select suitable accounting policies and then apply them consistently., observe the methods and prinGiples in the Charity SORP., make judgements and estimates that are reasonable and prudent., prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The Trustees are responsible for keeping adequate accounb'ng records which disclose with reasonable accuracy at any time the financial position oflhe charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislalion in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Statement as to disclosure of information to auditors So far as the Trustees are aware, there is no relevant information of which the charitable company's auditors are unaware, and each Trustee has taken all the steps that they ought to have taken as a Trustee in order lo make them aware of any relevant audit information and to establish that the charitable company's auditors are aware of that information. Auditors The auditors. Azets Audit Services, will be proposed for re-appointment at the forthcoming Annual General Meeting. In preparing this report. the Trustees have taken advantage of the exemptions provided by section 415A of the Companies Act 2006. Preparing the accounts of a small company does not require the preparation of a Strategic Report, although much of the typical conlenl of such a report is included within the Trustees Report.

Florence Mlghtln9al• Hosplco Ch•rlty 31 March 2024 Report of the trustees Approved by the Board of Trustees on 28 August 2024 and signed on their behalf by.. Fa- JL Noel Ratcliffe Chair of Trustees

Florence Nightlngale Hospice Charlty 31 March 2024 19 Independent Auditors Report to the Members and Trustees of Florence Nightingale Hospice Charity Opinion We have audited the financial statements of Florence Nightingale Hospice Charity (the 'parent charitable company,) and ils subsidiary (the 'group') for the year ended 31 March 2024 which ¢omprise the Consolidated statement of financial a¢tivities. Consolidated balance sheet. Charity balance sheet, Consolidated cash flow statement and notes to the financial statemenls, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements.. give a true and fair view of the slate of the group and parent charitable company's affairs as at 31 March 2024 and the group's incoming resources and application of resources including its income and expenditure for the year then ended.. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice- have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with Intemational Standards on Auditing (UK) {ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Audilor's responsibilities for the audit of the financial statements section of our report. We are independent of the Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concem basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material Un￿rtaIntieS relating to events or condilions that, individually or collectively, may casl significant doubt on the group's or parent charitable company's ability to continue as a going concem for a period of at least twelve months from when the financial statements are authorised for issue. Our ￿spOnSibl11t1eS and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other information The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly staled in our report. we do not express any form of assurance conclusion Ihereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsislenl with the financial statements or our knowledge obtained in the audit or otherwise appears lo be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the olhef information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required lo report that fact.

F14Yonc• Nightingale Hospice Charlty 31 March 2024 20 Independent Auditors Report to the Members and Trustees of Florence Nightingale Hospice Charity We have nothing lo report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit: Ihe information given in the trustees. report {incorporating the directors. report} for the financial year for which the financial statements are prepared is Consistent with the financial statements., and Ihe trustees, report (incorporating the directors, report) have been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the group and charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion- adequate and sufficient accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us- or the financial statements are not in agreement with the accounting records and returns- or certain disclosures of trustees. remuneration specified by law are not made- or we have not obtained all the information and explanations necessary for the purposes of our audit- or the trustees were not entitled to take advantage of the small companies, exemptions in preparing the trustee's report and from the requirement to prepare a strategic report. Responsibilities of the trustees As explained more fully in the trustees, responsibilities statement, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such inlernal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement. whether dLJe to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company, abilrty to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going Goncern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic altemalive but to do so. Auditor's responsibilities for the audit of the financial stalements We have been appointed auditor under the Companies Act 2006 and section 151 of the Charities Act 2011 and report in accordance with those Acls. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement. whether due lo fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS {UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at.. www.frc.org.uklauditorsresponsibililies. This description forms part of our auditor's report.

Florence Nlghtlngale Hosplc• Ch•rlty 31 Mar¢h 2024 21 Independent Auditors Report to the Members and Trustees of Florence Nightingale Hospice Charity Extent to which the audit was considered capable of detecting irregularities. including fraud Irregularities, including fraud, are inslances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above and on the Financial Reporting Council's website, to detect matèrial misstatements in respect of irregularities, including fraud. We obtsin and update our understanding of the group and charitable Company, rts activities, its conlrol environment, and likely future developments, including in relation to the legal and regulatory framework applicable and how the entity IS Gomplying with that framework. Based on this understanding, we identify and assess the risks of material misstatement of the financial statemenls, whether due to fraud or error, design and perfom7 audit procedures responsive to those risks. and oblain audit evidence that is sufficient and appropriate to provide a basis for our opinion. This includes consideration of the risk of acts by the group and charitable company that were contrary to applicable laws and regulations, including fraud. In response to the risk of irregularities and non•compliance with laws and regulations. including fraud. we designed procedures which included.. Enquiry of management and those charged with governance around actual and potential litigation and claims as well as actual, suspected and alleged fraud., Reviewing minutes of meetings of those charged with govemance., Assessing the extent of compliance with the laws and regulations considered to have a direct material effect on the financial statements or the operations of the group and charitable company through enquiry and inspection,. Reviewing financial statement disclosures and testing to supporting documentstion to assess Complian￿ with applicable laws and regulations., Performing audit work over the risk of management bias and ove￿Ide of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for indicators of potential bias. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that Gompliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion. forgery, intentional omissions, misrepresenlations, or the override of internal control. Use of our report This report is made solely to the charitable company's members, as a body. in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to slate to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company's members as a body, for our audit work. for this report, or for the opinions we have fomied. ic Paul Creasey (Senior Statutory Auditor) For and on behalf of Azets Audit Services, Statutory Auditor Heathrow Date..

Flvrence Nlghtlngale Hosplce Charity 31 March 2024 22 Principal accounting policies General Information Florence Nightingale Hospice Charity is a company limited by guarantee in¢orporated and domiciled in England. Ils règistered office address is Unit 2 Walton Lodge, Walton Street, Aylesbury, Buckinghamshire, HP217QY. Summary of significant accounting policies and key accounting estimates The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise staled. Public benefit Florence Nightingale Hospice Charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant a¢¢ounting policy note. Going concern The financial statements have been prepared on a going concem basis. The Trustees consider that there are no material uncertainties about the Charty's ability to continue as a going concem. In making this assessment. the Trustees have considered the level of funds held and the expected levels of income and expenditure for the 12-month period after approving these financial statements. The budgeted level of income and expenditure is sufficient with the level of reserves held for the charity to be able to continue as a going concern. Accounting convention The financial statements have been prepared in accordance with Accounting and Reporting by Charities-. Statement of Recommended PraGtice applicable to Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102), the Companies Act 2006 and UK Generally Accepted Accounting Practice. The consolidaled statement of financial activities (SOFA) and balance sheet consolidate the financial statements ofthe Charity and its subsidiary undertaking on a line-by-line basis. No separate SOFA has been presented for the Charity alone as permitted by section 408 of the Companies Act 2006 and as permitted by the Charity Commission on a concessionary basis for the filing of consolidated financial statements. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £. Income All income is included on the Statement of Financial Activities when the Charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. Donations and gifts All monetary donations and gifts are included in full in the statement of financial activities when receivable, provided that there are no donor-imposed restriclions as to the liming of the related expenditure, in which case recognition is deferred until the pre-condition has been mel. Legacies are included when the Charity is advised by the personal representative of an estate that the payment will be made, the receipt is probable. and the amount involved Gan be quantified with reasonable certainly. They are included in the statement of financial activities. Cash collected to which the Charity is legally entitled but which has not been received at the year-end is included as income. Donations under Gift Aid together with the associated income tax recoveries are credited as income when donations are received.

Florenc¢ Nlghtlng•l• Hosplc• Charity 31 March 2024 23 Principal accounting policies Donated facilities and donated professional services are recognised in income at their fair value when th8ir economic benefit is probable, it can be measured reliably, and the charity has control over the item. Fair value is determined on the basis ofthe value of the gift to the Charily. For example, the amount the charity would be willing to pay in the open market for such facilities and services. A corresponding amount is recognised in expenditure. No amount is included in the financial ststements for volunteer time in line with the SORP. Further detail is given in the Trustees, Annual Report. Where practicable, gifts in kind donated for distribution to the beneficiaries of the charity are included in stock and donations in the financial statements upon receipt. If it is impracticable lo assess the fair value at receipt or if the costs to undertake such a valuation outweigh any benefits, then the fair value is recognised as a component of donations when it is distributed, and an equivalent amount recognised as charitable expenditure. Gifts in kind donated for resale are included at fair value, being the expected proceeds from sale less the expected costs of sale. Where estimating the fair value is practicable upon receipt it is recognised in stock and 'lncome from other trading activities,. Upon sale, the value of the stock is charged against'lncome from other trading activities, and the proceeds are recognised as 'lncome from other trading activities,. Where it is impracticable to fair value the items due to the volume of low value items they are not recognised in the financial ststements until they are sold. This income is recognised within 'lncome from other trading activities,. Investment Income Investment income, including associated income tax recoveries, is recognised when receivable. Government Grants The Charity has received govemment grants in respect of the Coronavirus Job Retention Scheme. Income from government and other grants is recognised at fair value when the charty has entitlement after any Performance conditions have been mel, it is probable that the income will be received, and the amount can be measured reliably. If entitlement is not met, Ihen these amounts are deferred. Expenditure Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Where costs cannot be directly attributed to particular headings, they have been alSoGaled to activities on a basis consistent with the use of resources. Expenditure is allocated between.. - Costs of raising funds . These include costs of generating donations and legacies, costs of fundraising trading and costs of managing investments. Charitable activities These comprise all the resources applied by the Charity in undertaking ils work to meet its charitable objectives. Governance costs - These include the costs of governance arrangements which relate to the general running of the Charity and the compliance with constitutional and statutory requirements. Irrecoverable VAT is charged as an expense against the activity for which expenditure arose. Grants payable to third parties are within the charitable objectives. Where unconditional grants are offered. this is accrued as soon as the recipient is notified of the grant, as this gives rise to a reasonable expectation that the recipient will receive the grants. Where grants are conditional relating lo performance then the grant is only accrued when any unfulfilled conditions are outside of the control of Ihe charity.

Florenco Nightingale Ho$pic• Charlty 31 March 2024 Principal accounting policies Stock Stock consists of purchased goods for resale. Stocks are valued at the lower of cost and net realisable value, after due regard for obsoletè and slow-moving stocks. Net realisable value is based on selling price less anticipated costs to completion and selling costs. Tangible fixed assets Deprecialion is provided al the following annual rates in order to write off each asset over its estimated useful life. Leasehold improvements Fixtures & fittings Computar equipment Vans Straight Line over the lower of 10 years or the life of the lease 20 % Straight Line 200/0 Straight Line 2001. Straight Line Capital expenditure over £1,000 is capitalised. Tangible assets are stated at cost less accumulated depreciation. Investments Assets held for investment purposes are valued at market value at the balance sheet date. Traded securities are valued at their market quotation as at the year-end date. Unlisled investments are slated at cost at the balance sheet date. Net gains and losses arising on revaluations and disposals during the year are included in the Statement of Financial Activities. Other financial instruments a} Trade creditors Trade creditors are obligations to pay for goods or seNices that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if the company does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least elve months after the reporting date. they are presented as non-current liabilities. Trade Greditors are re¢ognised initially at the transaction Pri￿ and subsequently measured at amortised cost using the effeGtive interest method. b) (Xher debtors Other debtors are measured at transaction price less any impairment unless the arrangement constitutes a financing transaction in which case the transaction is measured at the present value of Ihe future receipts discounted at the prevailing rale of interest. c) Cash and cash equivalents Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value. Leases Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to profit or loss on a straight-line basis over the period of the lease. Taxation The Charity can take advantage of the tax exemptions available to charities from taxation in respect of income and capital gains received lo the extent that such income and gains are applied to exclusively charitable purposes. No liability lo corporation tax arises in the Charity's subsidiary company because the

Flor•ne• Nlghtlng•l• Ho•pl¢• Ch•rlty 31 M•r¢h 2024 23 Principal accounting policies directors of this company have indicated that they intend lo make donations each year to the Ch8rity equal to the taxable profits of the company undef the Gift Aid scheme. Fund accounting Unrestricted funds can be used in accordanc8 With the charitable objects at the discretion of the trust88s. Restricted funds can only be used for particular restrlcled purposes within the objects of the charitsble company. Restrictions arise when specified by the donor or when funds are raised for particular restrict8d purposes. Designated funds are monies earmarked by the Trust8es for specific purposes. Further explanation of the nature and purpose of each fund is Included in the notes to the financial statements. Penslon costs and other po$t-retlrement beneflts The charitable company operates a Stakeholder pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Slatement of Financial Activities in the period to which they relate. Estlmatlons Support Costs are those which are necessary to deliver an activity, but which are not, in themselves, a direct cost of an event or a charitable activty. They include central office functions such as general management, staff and payroll costs includlng trainlng, accounting and finance, information technology, marketlng, human resources, and premises costs. The costs have been allocated based on staff time spent.

Flor•nce Nightingale Hospice Charlty 31 M3rch 2024 26 Consolidated statement of financial activities Unrestricted Designated Restricted Total Funds Total Funds Funds Funds Funds 2024 2023 Note Income Donations, Legacies and Grants 1 1,776,789 Income from other trading activities Income from investments 212,032 1,988,821 1,908,982 2,369,687 226.776 2.369,687 226,776 1,886,415 90.744 Total income 4.373,252 212.032 4,585,284 3,886.141 Expenditure Costs of raising funds.. Fundraising Shops Trading Support staff costs Expenditure on charitable activities 5 Total resources expended 703,446 1,811,172 154,224 1,229,231 703.446 1.811,172 154,224 1.437,241 529,286 1,386,933 159,565 1,290,841 208,010 3,898,073 208,010 4,106,083 3,366,625 Taxation 11 Net income before gainsl (losses) on investments Unrealised gainslllosses) on inveslment assets 475,179 4,022 479.201 519,516 12 263,820 263,820 {202.002) 317,514 Net incomelexpenditure Transfers between funds 738.999 23,477 4,022 743,021 {23,477) Net movement in funds 16 762,476 {23.477) 4,022 743,021 317.514 Reconciliation of funds Total funds brought forward at 1 sl April Total funds carried forward at 16 2,370,992 31st March 1,608.516 5,927,349 86,384 7,622,249 7,304,735 5,903,872 90,406 ,365.270 7.622.249 The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006. All the above results are derived from continuing activities. All gains and losses recognised in the year are included. Tme princTpai accounting policlos and ac¢ompanying notes form oan ol thesa financ ial statement

Florence Nlghtlngale Ho•plc• Charfty 31 M•r¢h 2024 27 Consolidated balance sheet Unrestricted Designated Restricted Tolal Funds Total Funds Funds Funds Funds 2024 2023 Note Fixed assets Tangible assets Investments 489.890 489,890 6,417,936 482,121 5,236.392 12 6.417,936 489,890 6,417.936 6,907.826 5,718.513 Current assets Stocks Debtors Cash at bank and in hand 13 14 6,415 716,653 1,710,467 6.415 716.653 1,286.809 11,668 1,013,006 1,377,571 {514,064) 90,406 2,433,535 (514,064) 90,406 2,009.877 2,402,245 Creditors Amounts falling due within one year 15 (552.433) 1,881,102 (552,433) (498,509) Net currenl assets (514.064) 90.406 1.457,444 1,903.736 Total assets less current liabilities 2,370,992 5,903.872 90.406 8.365.270 7,622,249 Net Assets 2,370,992 5,903,872 90,406 ,365,270 7,622,249 Funds Unrestricted funds Designated funds Restricted funds 2.370,992 5.903.872 90.406 1.608.516 5,927.349 86.384 Total funds 16 8.365.270 7,622,249 These financial statements were approved by the Board of Trustees on their behalf by= .and were signed on Noel Ratcliffe Chairman of Trustees

Flor•nc• Nlghtlngalo Hosplc• Charlty 31 March 2024 28 Charity balance sheet Unrestricted Designated Restricted Total Funds Total Funds Funds Funds Funds 2024 2023 Note Fixed assets Tangible Ass8ts Investments 56.102 56,102 6.417,938 55.526 5,236.394 12 6,417,938 56.102 6,417,938 6.474.040 5,291,920 Current assets Debtors Cash at bank and in hand 14 1,472,943 1,153,536 1,472.943 729.876 1.608,805 1,168,958 {514,0661 90,406 2,626,479 (514,066) 90,406 2.202,819 2,777,763 Creditors Amounts falling due within one year (462,304) {462.304) (406,538) 1.740,515 2,371,225 Net current assets 2,164,175 (514.066) 90,406 Total assets less current liabilities 2,220,277 5,903,872 90,406 8,214.555 7,663,145 Net Assets 2,220.277 5,903,872 90,406 8,214,555 7,663,145 Funds Unrestricted funds Designated funds Restricted funds 2.220,277 5.903,872 90,406 1,649,412 5,927.349 86.384 Totsl funds 16 8.214,555 7,663.145 Iftysy. and were signed on their These financial statements were approved by the Board of Trustees on....... behalf by.. Noel Ratcliffe Chairman of Trustees

Floren¢• 141ghtlngale Hosplc• Charlty 31 March 2024 29 Consolidated Cash flow statement 2024 2023 Cash flows from operating activilies: Net cash provided l (used in) by operating activities (analysed below) 924,254 1.344,295 924,254 1,344.295 Cash flows from investing activities: Purchase of tangible fixed assets Purchase of investments Proceeds from sale of investments (97,292) (274,294) (6,335,672) {1,288.810) 5,417,948 1,220.892 Net cash used in investing activities (1,015,016) (342,212) Change in cash and cash equivalenls in the reporting period (90,762) 1,002.083 Cash and cash equivalents at the beginning of the reporting period 1,377,571 375,488 Cash and cash equivalents at the end of the reporting period 1,286,809 1,377,571 Note: Reconciliation of net movement in funds 2024 2023 Net movement in funds for the reporting period (as per the statement of financial activities) 743,021 317.514 Adjustments for.. Depreciation charges Unrealised investment gains Movement in stocks Movement in debtors Movement in creditors 89.523 {263,820) 5.253 296.353 53.924 63.692 202,002 15.407) 607.996 158.498 Nel cash provided by l (used in> operating activities 924.254 1,344,295 Analysis of changes in net funds 2023 Cash Flows 2024 Cash and cash equivalenls 1,377,571 {90,7621 1,286,809

Flor•nc• Nlghtlnqal• Ho•pl¢• Ch*rlty 31 March 2024 30 Notes to the financial statements (continued) Donatlons, Legacies and Grants 2024 2023 Donations (including In Memory and grants from Charitable Trusts) Legacies Other grants 1,400.561 588,260 1,070,252 621.991 216,739 1,988,821 1,908,982 Income from oth•r tradlng actlviti•s 2024 2023 Fundraising from mass-participation and community events Shop income Lottery 348,574 1,820,929 200,184 370,290 1,316,486 199,639 2,369,687 1,888,415 Incomo from investments 2024 2023 Bank interest received Dividends received 10,268 216,508 13,720 77,024 226.776 90,744 Costs of ralslng funds 2024 2023 Fundralslng D1￿cl staff costs (note 7) Fundraising expenses and promotion Support other costs 398,697 122,440 182,309 305.518 107.112 116,656 703,446 529,286 Shops Trading Staff costs (note 7) Other costs 1,095,615 715,557 799,760 587,173 1,811,172 1,386,933 Support staff costs {note 7) 154,224 159,565

Florence Nightlngale Hospic• Charity 31 March 2024 Notes to the financial statements (continued) Expenditure on charitable activities 2024 2023 Grant funding to staff and services delivered by Florence Nightingale Hospice 1,200,990 1,072,070 1,200,990 1,072,070 Other direct costs Staff costs (note 7) Governance (note 6) 25,061 112,060 99.130 27,269 82.573 108.929 1,437,241 1.290,841 Governance costs 2024 2023 Staff costs (note 7) Legal and professional fees Auditors, remuneration Auditors, remuneration for non-audit ServI￿S 45.763 26.520 17.950 8.897 44,145 42.546 17,278 4.960 99,130 108,929 Allocation of staff costs 2024: Fundraising Shop £ Govemance Charitable Activities 2024 Total Support Payroll Recruitment & Training Other staff costs 383.406 1.081.194 12.920 5,834 2,371 8,587 44,503 542 718 105,081 3,300 3,679 151,406 1,765,590 1,590 24,186 1.228 16.583 398,697 1,095,615 45,763 112,060 154.224 1.806.359 2023: Fundraising Shop £ Governance Charitable Activities 2023 Total Support Payroll Recruitrnent & Training Other staff costs 281,555 21,583 2.380 784,607 5,358 9,795 42,398 923 824 73,420 5,328 3.825 154,532 1,336,512 4.263 37,455 770 17.594 305.518 799,760 44,145 82,573 159,565 1,391,561 The allocation of staff costs has been reviewed. A proportion of costs have been allocated to the Support function. This is defined as costs which are necessary to deliver an activity, but which are not, in themselves, a direct cost of an event or a charitable activity. They include central office functions such as general management, staff and payroll costs including training, accounting and finance, nformation technology, marketing, human resources. and prernises costs. The costs have been allocated based on staff time spent.

Flornnc• Nlghtlngal• Ho•plc• Chrlty 31 Mar¢h 2024 32 Notes to the financial statements (continued) Net income Net income is stated after charging 2024 2023 Auditors, remuneration- Group (Including Parent company) Auditors, remuneration for non-audit services Depreciation Operating lease payments - land and buildings 17.950 8,898 89,523 388,723 16,980 4,960 63,692 307,525 Trustees. remuneratlon and benefits There were no trustees, remuneration or other benefits for the year ended 31 March 2024 (2023: £nil). Trust••s' expenses There were no expenses reimbursed to the Trustees in the year ended 31 March 2024 (2023: £nil). There were no expenses in the year (2023.. nil). Donations from trustees Donatlons from trustees totalled £269 in the year ended 31 March 2024 (2023: £734) 10 Staff costs 2024 2023 Wages and salaries Social security costs Pension costs 1.585,589 131,665 48,336 1,194,735 105,249 38,528 1.765,589 1.336,512 The average number of persons employed by the Charity during the period was as follows: 2024 FTE 33 2023 FTE 30 2024 2023 Fundraising & Retail Admlnistration Governance Charitable activities 49 40 40 62 53 Two employees earned more than £60,000 with one more than £70,000 during the year (2023.. One}. Key management personnel (as defined in the Trustees, Annual Report) total remuneration was £430,453 (2023: £316,062).

Flor•nce Nightingalo Hosplce Charlty 31 March 2024 33 Notes to the financial statements (continued) 11 Tangible fixed assets Group Short leasehold Fixtures and Improvements flttlngs Computer Equipment Vans Totals Cost At 1 April 2023 Additlons 243,194 42,945 420,788 36,413 31,195 14,500 137,388 3,434 832,565 97.292 At 31 March 2024 286,139 457,201 45,695 140,822 929,857 Depreclatlon Al 1 April 2023 Charge for the year 43,047 25,498 189,489 48.515 31.194 725 88,714 14,785 350,444 89.523 At 31 March 2024 68,545 238,004 31,919 101,499 439,967 Net Book Amount At 31 March 2024 217,594 219,197 13,776 39,323 489,890 Al 31 March 2023 200,147 231,299 50,674 482,121 Charlty Flxtures and fittings Computer Equipment Vans Totals Cost At 1 April 2023 Additions 29.483 15,308 18,245 81,811 129,539 15,308 At 31 March 2024 44.791 18,245 81,811 144,847 Depreclation At 1 April 2023 Charge for the year 11,830 4,396 18,245 43,938 10,336 74,013 14,732 At 31 March 2024 16,226 18,245 54,274 88,745 Net Book Amount At 31 March 2024 28,565 27,537 56,102 At 31 March 2023 17,653 37,873 55.526

Florence Nlghtlngal• Hospoce Charity 31 March 2024 Notes to the financial statements (continued) 12 Fixed asset investments Group Shares in Listed participating Investments interests Totals Market value At 1 April 2023 Additions Disposals Investment gains 5,219,713 6,335,672 15.417,948) 263,820 16,679 5.236,392 6.335,672 (5,417,948) 263,820 At 31 March 2023 6,401,257 16,679 6,417,936 Net book value At 31 March 2024 6,401,259 16,679 6.417,938 At 31 March 2023 5,219,713 16,679 5.236.392 Charity Shares in group undertakings Shares in Listed participating Investments interests Totals Market value At 1 April 2023 Additions Disposals Investment gains 5,219,713 6,335,672 (5,417.948) 263.820 16.679 5,236.394 6.335.672 {5.417,948) 263,820 At 31 March 2024 6,401,257 16.679 6.417.938 Net book value At 31 March 2024 6,401,257 16.679 6,417.938 At 31 March 2023 5.219.713 16,679 5,236.394 The historical cost of listed investments (for Group and Charity) held al the year-end was £5.503,452 12023. £4,089.803). The Company's investments at the balance sheet date in the share capital of group undertakings and participating interests comprise the following.. The Hospice Lottery Partnership Limiled Al 31 March 2024 the charitable company owned fourteen shares of £1 nominal value each in The Hospice Lollery Partnership Limited, a company registered in England and Vvales, carrying out fundraising for five hospices including Florence Nightingale Hospice Charity. Florence Nightingale Hospice Charity has held an interest in The Hospice Lottery Partnership Limited since its incorporation in 1997. The directors consider this an investment as they have no significant influence and have no management rights in the strategic, tactical or operational decisions made by The Hospice Lottery Partnership Limited. The value of the investment in the company is recognised at cost as the equity investment is unquoted and the value cannot be measured reliably. The group does not intend to dispose of the investment in the foreseeable future.

Flor•nc• Nlghtlngal• Ho8plc• Ch•rlty 31 March 2024 35 Notes to the financial statements (continued) Florence Nlghtlngale Hosplce Shops Llmlted Nature of business- Operating Charity shops Class of Share: Ordinary holding 100 2024 2023 Aggregate capital and reserves 150,715 (42.866) The investrnent in group undertakings relates to the cost of the 2 ordlnary shares of £1 each, being 100% of the issued share capital of Florence Nightingale Hospice Shops Limited, a company incorporated in England and Wales, which is the trading subsidiary of the charitable company. A summary of the results of the subsidiary is shown below: 2024 2023 Gross tumover Gift Aid donated to Florence Nightingale Hospice Charity 2.593,901 672,883 1.777,927 441,864 Turnover Cost of sales 1.921,018 182,161) 1,338,083 (60.500) Gross profft 1,838,857 1,275,563 Administrative expenses Other operating and interest Income {1.652,627) 7,351 (1,277,992) 32,034 Net profit before tax and after Gift Aid donation related to donated goods 193,581 29,605 Tax on profivlloss) Net profit after Gift Aid donation related to donated goods 193,581 29,605 The aggregate of Ihe assets, liabilities and reserves was: Assets Liabilities 1,150,328 {999,613) 150,715 814,102 1856,968) Reserves {42,866) Income from the sale of gift aided donated goods is not included in the subsidiary company's profit and loss account.

lor•nc• Nlghtlngal• Ho•plc• Charlty 31 M•r¢h 2024 36 Notes to the financial statements (continued) 13 Stocks 2024 2023 Group 6,415 11,668 14 Debtors: Amounts falling due within one y•ar Group 2024 Charlty 2024 Group 2023 Charity 2023 Amounts owed by group undertakings Prepayments and accrued income Olher debtors 909,482 49,191 514,270 763,023 28,643 817,139 156,023 560,630 106,696 906.310 716,653 1,472,943 1,013,006 1,608.805 15 Cr•ditors: Amounts falling due wfthln one year Group 2024 Charily 2024 Group 2023 Charily 2023 Trade Creditors Other creditors 17,785 534,648 11,840 450,464 22,322 476,187 9,596 396,942 552,433 462,304 498,509 406,538 Movement in funds Group At Net movem•nt At 1 April 2023 In funds 31 Ma￿h 2024 Unrestricted funds Designated funds Restricted funds 1,608,516 5,927,349 86,384 762,476 {23,477) 4,022 2,370.992 5,903,872 90,406 Tolal funds 7.622,249 743,021 8,365,270

Florfjne• Nlghtlngalo Hospi¢e Charity 34 March 2024 37 Notes to the financial statements (continued) Charity Net movement in funds Al 31 March 2023 At 31 March 2024 Unrestricted funds Designated funds Restricted funds 1,649,412 5,927,349 86,384 570,865 {23,477) 4,022 2.220,277 5.903,872 90,406 Total funds 7,663,145 551.410 8.214,555 Designated funds have been established for: The funding of-. The Charity's contractual commitments to the services delivered by the Florence Nightingale Hospice, part of Buckinghamshire Healthcare NHS Trust, in 2024125 and 2025126. Two years, estimated cost for new agreed services not currently contracted, The annual hospice building capital budget. Rentals due on the Charity's HQ building and its current portfolio of shops to the break points in theif leases. and An estimate of the rentals due on new shop leases likely to be acquired in 2024125. Restricted funds During the year the group and the charitable company received donations that the donors had specified to be spent on certain areas of the Charity's expenditure. These are classified as restricted funds as follows- At 1 April 2023 Monies received Expenditure in year At 31 March 2024 Staff Benefit FNH@Home Day Hospice Lymphoedema Florrie's Children's Team Volunteering IPU Community Fund Bereavement Project Discharge Liaison Nurse Nativity Lymph Scanners Therapy Support Worker Carrington Trust VR Headset Wiz E-van General Restricted 28,046 8,920 106,578 511 1,639 87 10,000 18,623 (3,072) (106.578) 1511) (1,639) 187} (10,000} (7,918) 118,425) 123,665) 14,8001 (2,145) (10,3141 1479) 1379) 118,000) 33,894 10,705 18,425 25,114 4,800 1,449 2,145 935 500 500 18,000 12,200 31,395 10,000 621 21 121 12,200 31.395 86.385 212,033 1208,012} 90.406

Florence Nlghtlngal• Hosplco Charlty 31 March 2024 38 Notes to the financial statements (continued) At 1 April 2022 Monies received Expenditure in year At 31 March 2023 Staff Benefit 27,115 5.098 (4.167) 28.046 FNH@Home Day Hospice Lymphoedema Florrie's Children's Team Volunteering Schools Project IPU Community Fund Bereavement Project Discharge Liaison Nurse Nativity Bladder Scanners Therapy Support Worker 109.632 1,250 610 21,000 10,000 (109,632) (1,250) (610) (21,000) (15,833) 5,833 5,285 67,856 (5.285) (66.499) (14,903) (1,500) (9.479) 17,068 40,017 18,425 25.114 4.800 6,300 9.479 10,000 10.000 90.033 246,510 250,158 86.385 The Charity is grateful for the support received from Charitable Trusts & Foundations that have made grants during the financial year. Larger grants were received from The Albert Hunt Trust. The Rothschild Foundation, The Stratton No.2 Charitable Trust. Fairhive, The Childwick Trust, The Hodge Foundation, The Anthony V Martin Charitable Foundation. and William Harding's Charity. 17 Related party transactions The group and the charitable company received income from The Hospice Lottery Partnership Limited of which it is a shareholder, totalling £200,184 in the year (2023: £199,639). At the year-end there was a balance of £540 {2023.' £nil) owed from The Hospice Lottery Partnership Limited to the group and the charitable company. Jo Turner (Chief Executive) is also a director of The Hospice Lottery Partnership Limited as the representative of the Charity. The Hospice Lottery Partnership Limited was established in 1997 and Florence Nightingale Hospice Charity is one of the three founding hospices it supports. benefitting from a contribution to our funds of £3,027.46412023.' £2,827,464) since that time. There are now seven hospices which are supported through this company. Florence Nightingale Hospice Charity owns shares in The Hospice Lottery Partnership Limited from which it receives a share of the profits raised. When needed, the Charity has ulilised the services of Parrott and Coales LLP for legal advice and to process property leases. This entity closed in April 2023 and so the Charity will no longer being using their services. Mr J Leggett formerly from Parrott and Coales LLP is a Trustee. The value of the amount spent by the Charity Wlth Parrott and Coales LLP for legal work in the year was £2,190+VAT {2023. £8.495+VAT). During the year, APS Accountancy Limited. donated £1,200 {2023'. £nill to the charity. Mr C Shennan. a Trustee, is also a Director of APS Accountancy Limited.

Flor•nc• Nlghtlngal• Ho#ple• Charlty 31 March 2024 39 Notes to the financial statements (continued) Operating lease commitments As at 31 March 2024 the Charity had total commitments under non-canc811able leases as follows: Group Charity Group Charity 2024 2024 2023 2023 Wlthin one year Between one and five years In more than five years 388,541 1.081,017 761,683 223,750 758.675 694,045 355,373 1,071,593 825,384 184.783 642,820 697,622 2,229,241 1.676,470 2,252,350 1.525,225 19 Outstanding m•mb•rship liability Each member gives a guarantee to contribute a sum, not exceeding £10, to the Charity should it be wound up. 20 Financlal Instruments Group 2024 Charity 2024 Group 2023 Charity 2023 Financial assets measured at fair value through net Incomelexpendlture Fixed asset investmenls 6,401,257 6,401,259 5,219,713 5,219,715 Financlal assets measured at amortised cost Flxed asset investments 16,679 16,679 16,679 16,679 Debt instruments measured at amortised cost Other debtors Amounts owed by group undertakings 560.630 514,270 909.482 906,310 817,139 763,023 560,630 1,423,752 906,310 1,580.162 Financial liabilities measured at amortised cost Trade creditors Other Creditors 17,785 534.648 11,840 450,464 22,322 476,187 9,596 396,942 552,433 462.304 498,509 406,538

Plor•nco Nlghtlngal• Ho•plc• Charlty 31 March 2024 40 Notes to the financial statements (continued) The income. expenses. net gains and losses attributable to the Charity's flnancial instruments are summarised as follows: Group 2024 Charity 2024 Group 2023 Charity 2023 Income and expenses Flnancial ass8ts measured at fair value through net in¢omel8xpenditure 226,775 226,775 90,744 90,744 Net gains and losses (including changes in fair value) Financial assets measured at fair value through net incomelexpenditure 263,820 263,820 (202,002) (202,002) 21 Comparative statement of financlal a¢tlvltles Unr•strlcted Designated Restrlctod Total Funds Funds Funds Funds 2023 Income Donations, Legacies and Grants 1 Income from other trading activities Income from investments 1.662,472 246,510 1.908,982 1.886.415 90,744 1.886,415 90,744 Total Income 3,639,e31 246,510 3,886,141 Expanditure Costs of raising funds: Fundraising Shops Trading Support staff costs Expenditure on charitable activities S Total resources expended 529,286 1,386,933 159,565 1,040,682 529,286 1,386,933 159,565 1,290,841 250,159 3,116,466 250,159 3,366,625 Taxation 11

Flar•ne• Nlghtlngal• Ho*plc• Charlty 31 M•rch 2024 41 Notes to the financial statements (continued) Net Income before galnsl (losses) on investments Unrealised gainsl(losses) on investment assets 523,165 (3.649) 519,516 13 (202,002> {202.002) 317,514 Net Incomelexpenditure Transfers be￿een funds 321,163 (934,462) {3,649) 934.462 Net movement in funds 17 {613,299) 934,462 (3,649) 317,514 Reconciliation of funds Total funds brought forward at 1st April Totsl funds carrled forward at 17 31•t March 2,221,815 4,992,887 90.033 7,304,735 1,608,516 5,927,349 86,384 7,622,249