*'K:+ Florence
X. Nightingale
HOSPICE CHARITY
Report of the Trustees and
Consolidated Financial
Statements
For the Year Ended 31 March 2024
Company Registration Number: 06187174
Registered Charity No. 1119499

FlOr•n￿ Nlghtlhg•l• H•$pl¢• Charlty
31 March 2024
Contents
Ref8renc8 and Administration Details
Report of the Trustees
Report of the independent auditor
19
Principal accounting policies
22
Consolidated statement of financial activities
26
Consolidated balance sheet
27
Charity balance sheet
28
Consolidated cash flow statement
29
Notes to the financial statements
30

Flor•neo Nlghtlng•l• Mosplc• Charlty
31 M•rch 2024
Reference and administrative details
Cmyany rngl•tr*llon numb•r
06187174
Clmrfty numb•r
1119499
Unit 2 Walton Lodge
Walton Slreet
Aylesbury
Bucks
HP217QY
Mr N Ratcliffe {Chair)
Mr P Bridgman
Mr P Cotton
Mrs D Eamshaw
Mr M Fabes
Mr S Jones
Mr J Leggett
Ms J Naismith
Ms T O'Hara
Mr C Shennan
Dr D Straker (appointed on 17 June 20241
Mr N Thompson (appointed on 17 June 2024)
Mrs J Turner
ank•r•
Lloyds Bank plc
Markel Square
Aylesbury
Bucks
HP20 1TD
Audltorn
Azels Audit Services
Gladstone House
77-79 High Street
Egham
Surrey
TW20 9HY
Schroder & Co. (Trading as Cazenove Capital)
1 London Wall Place
London
EC27 SAU
W•bslt• addv••s
www.fnhospice.org.uk

Florgncg Nlghtlngal• Ho$plc• Charlty
31 March 2023
Report of the trustees
Report of the trustees
The Trustees, who are also Directors of Ihe Charity for the purposes of the Companies Act 2006, present
their annual report and the audited financial statements for the year ended 31 March 2024.
Objectives and activities for the public benefit
The Charity's vision is to provide the best hospice care for everyone in 8u¢kinghamshire and bordering
areas who needs it, wherever and whenever they need it.
The objects of Florence Nightingale Hospice Charity (the Charity or FNHC) as stated in our Memorandum
and Articles of Association are to promote the relief of people who are suffering from any chronic or temiinal
illness, disability or disease, or other physical or mental infimiity by..
Providing care for persons who are suffering as aforesaid by establishing, maintaining and conducting
one or more residential nursing homes in England or Wales and by providing medical or other treatmenl
and attention for any persons in their own homes and to provide assistance to other bodies or persons in
achieving such provisions.
Conducting, promoting or encouraging research into care and treatment of persons suffering any illness,
disability, disease or infirmity. particularly into the care and treatment of persons suffering from cancer or
terminal illness.,
Promoting, encouraging or assisting in the teaching or training of the medical and clinical professions or
allied services-
Providing. assisting or encouraging the provision of spiritual help and guidance for any persons resident
{either as patients or otherwise}. visiting. or working in any such home or homes as aforesaid.
Providing, encouraging or accessing the provision of psychosocial support to families when needed.
The Trustees confirm that they have referred to the guidance contained in The Charity Commission's
general guidance on public benefit when reviewing the Charity's aims and objectives and in planning future
activities for the year.
Florence Nightingale Hospice Charity's Strategy
The Charity's strategy is summarised below and focuses on commissioning the best hospice care for local
people in Buckinghamshire and borders, and offering choice by providing Ihal care wherever and whenever
it is needed. The approach is holistic and includes support for patients, families and carers. Our mission
follows the ethos of the Hospice movement. which is to help families make the most of every day. Overall,
Ihe approach is to actively influence excellent hospice care in the local area.
Our supporting goals require us to be an effective commissioner of services. The Florence Nightingale
Hospice, which is part of Bu¢kinghamshire Healthcare NHS Trust {BHT}, will always be our primary delivery
partner. but our Memorandum and Articles of Association do not preclude us from working wilh other
organisations.
We aim lo generate sustainable funding lo help meet the growing need for hospice care locally and to
introduce innovative projects. We also educate and raise awareness of ex￿lIent hospice care. Our website
and social media are means of delivering this as well as attendance at community events and talks delivered
by our ambassadors.
The foundations underpinning the strategy are motivated staff and volunteers, a robusl business model and
effective governance, systems and processes. Our organisalional values are to be.. Professional, Ambitious
for achieving the Charity's vision, Community-focused and working collaboratively as part of the wider
Team.

Plor8nc• Mlghtlny•l• Hty*pl¢• Ch•vlty
34 I1•￿￿ ￿28
Report of the trustees
.'+ Florence
Nighiin%iale
The best hospice care for everyone in
Buckinghamshire and borders who needs it-
wherever and whenever they need it.
0￿r Vi%on
Care'.01 Tlip5t you know ahd lov¢
We commiss&on CDmpTehen5tve and hi9￿quality care for local people with liftrlimiting illness wherever
and whenever need bt. We support their loved ones andcarets. We help families make the m05t of
every day.
Mission
To fvndin9 for
l•tro**ln9 nurnber ol pBople firEding
hospice Its￿
ce5 from. & ttrcreatorwSth. Florence
ghtrngale F+wice and other partrers
Foundatio
Motivated staft•d
Our V*ues
Professional
Ambitious
Community
Team

Florence Nightlngale Mospi¢e Charlty
31 March 2024
Report of the trustees
In order to deliver our objectives, the Charity works in partnership with Floren￿ Nightingale Hospice. part of
Bu¢kinghamshire Healthcare NHS Trust, and commissions seNices from them by funding or part-funding
specific services, teams, individual posts and equipment including:
Working In the Florence Nightingale Hospice based at Stoke Mandeville Hospital
In-Patient Unit= the Charity commissions additional staffing to cover absences thereby protecting and
maintaining appropriate staffing levels within the 12 bed In-Patient Unit.
Day Hospice.. the Charity commissions a Day Hospice service to improve the personal wellbeing of
patients through symptom managemenl advice, psyGhologi¢al and therapeutic support. diversional
techniques and complementary therapies.
Lymphoedema Clinic.. the Charity commissions this service which provides specialist assessments of
patients, symptoms (such as swelling, pain, loss of funclion of a limb and skin infections) and treatment
through massage and specialist compression bandaging.
Discharge Liaison Nurse.. the Charity provides this post which assesses and co-ordinates the timely
discharge of patients from the Hospice and, where necessary. plans packages of palliatrve care on
discharge. therefore facilitating patients, preferred place of care.
Triage Nurse= the Charity provides a Triage Nurse who manages patients requiring telephone support.
and also makes first contact with patients referred to assess their needs and to start symptom control as
soon as possible.
Therapy Worker- the Charity provides this post to help smooth the transition of patients entering the IPU
for respite care by assessing their specific needs and preferences, and to provide rehabilitation in order
for them to return home.
Capital costs= the Charity provides specific clinical equipment and also the refurbishment of parts of the
Hospice building as identrfied by the clinical leads. The Charity provides for the upkeep of the Hospice's
courtyard garden. therapeutic and diversionary materials and additional food and beverages provided for
patients and visitors.
In the community
FNH@Home.' the Charity commissions a team of qualified nurses and carers who administer palliative
care across the Aylesbury Vale in patients, homes. FNH@Home was established in 2019 incorporating
the Healthcare Assistants formerly known as Nightingale 2417. They work alongside the Clinical Nurse
Specialists so that patients receive the same level of care and medical attention as they would receive in
the In-Patient Unit at the Hospice at the end of life. This year. the Charity funded two extra Clinical
Nurse Specialist roles to meet the demand of more complex and challenging cases.
Florrie's Children's Team.. the Charity provides this small team which delivers respite care for families of
children with life-limiting illness in their own homes.
Support: the Charity commissions additional resource in this team and provides around 60 Volunteer
Bereavement Listeners who support adults and children pre- and post-bereavement.
Olher
Education.. the Charity purchases specialist training and Pfofessional developrnent for Hospice
professionals through the Henderson Fund which was created in memory of husband and wife, Karen
and Jim Henderson. Karen was a former Matron al the Hospice and Jim a former Trustee of the Charily,
and their combined contribution to the development of the Hospice was enormous.
Volunteers.. the Charity also meets the costs of the Volunteers who contribute to hospice care and
income generation, specifically mileage costs incurred whilst driving patients.

Flor•nc• Nightingale Hospice Charlty
31 March 2024
Report of the trustees
Structure, govornance and management
Governance
Florence Nightingale Hospice Charity is a charitable company limited by guarantee- incorporated and
reglstered with the Charity Commission on 27th March 2007. It is govemed under ils Memorandum and
Articles of Association. The liability of the members is limited to an amount not exceeding £10.
Organisational structure
The full Trustee Board mèèts quarterly with the Chief Executive and other members of the Senior
Management Team as required, to review the strategic plan and operational activilies of the Charity and the
trading subsidiary. Day-to-day management is delegated to the Chief Executive. Jo Tumer. The Chief
Executive presents comprehensive reports on activity, policy papers and financial updates in advance of
each meeting to ensure the Trustees are fully infomied of the operalional, financial, and wider policy context.
The Board also has responsibility for overseeing the Charity's investments.
The Trustees who have served during the year are listed below. They have served throughout the entire
year except where stated.
Mr N Ratcliffe (Chair)
Mr P Bridgman
Mr P Cotton
Mrs D Earnshaw
Mr M Fabes
Mr S Jones (Treasurer)
Mr J Leggelt
Dr (M) R Mason (Resigned December 2023)
Ms J Naismith
Mrs Tracey O'Hara {Co-opted May 23)
Ms S Plumridge (Resigned January 2024)
Mr C Shennan
Dr D Straker (Co-opted March 2024)
Mr N Thompson (Co-opted March 2024)
The Trustees have approved a delegated responsibility to four sub-committees.
The Governance sub-committee meets quarterly, or as required, to address governance issues. assess risks
and mitigations. and approve policies. Trustees in attendance are John Leggett (Chair}, Noel Ratcliffe, Peter
Cotton, Tracey O'Hara and Dr Diana Slraker.
The Finance and Audit committee meets quarterly, or as required. to review and monitor management
reports and cash flow and evaluate new income generation initialives with the Chief Executive. Head of
Finance, Head of Fundraising and other members of the senior management team as appropriate. Trustees
in attendance are Simon Jones {Chairl. Noel Ralcliffe, Chris Shennan and Nigel Thompson. This committee
also oversees FNHC'S investments by receiving reports from Cazenove and an in-person briefing from our
Investment Manager every six months.
A Pay and Reward Committee advises on renumeration and is attended by the Chair, the Chairs of each
sub-committee, our HR trustee and the Chief Executive.
Lastly, the Board of Florence Nightingale Hospice Shops Limited also reports to the Trustees on the retail
activities of the business.

Florence Nlghtingale Hospice Cfvarlty
31 March 2024
Report of the trustees
Dr Ruth Mason and Sarah Plumridge stepped down from the Board in the year. We are grateful lo them for
their contribution to the Charity. Dr Diana Slraker joined in March 2024 bringing extensive experience from
General Practice in the north of Buckinghamshire. Nigel Thompson, a retired solicilor specialising in
corporate and commercial law and former Partner at Birkètts LLP. also joined in March 2024. Noel Ratcliffe's
three year term as Chair ends in Ihe autumn of 2024 and he was unanimously re-elected at the March 2024
Board meeting and thanked for his dedication.
Florence Nightingale Hospice Charity complies with all recommended codes of practice. We are a member
of Hospice UK, the Fundraising Regulator, the Fundraising Preference Service, the Charity Retail
AssoGialion, the National Council for Voluntary Organisations and the Association of Chief Executives of
Voluntary Organisalions. During the year the CEO kept up-to-date with developments in the hospice and
wider charity sector by attending national and regional sessions led by Hospice UK and other groups
including an informal group of Charities Supporting NHS Hospices that she helped to form in 2020. She is
also Wice Chair of the Buckinghamshire, Oxfordshire and West Berkshire Voluntary sector Health Alliance
Ageing Well action group.
Recruitment and appointment of new Trustees
FNHC'S Trustee selection process requires those who are being considered for joining the Board to be
interviewed by a panel of not fewer than two, and no more than three, current TrUSt￿S who are nominated
by the Chair according to circumstances. The interview panel submits a recommendation to the Board of
Trustees for a final decision. However, if a candidate has been recommended or introduced by a particular
Trustee, then that Trustee will not fomi part of the interview panel.
Induction and training of new Trustees
New Trustees receive an induction pack including a copy ofthe Charity Commission's Guide'The Essential
Trustee. the Charity's Memorandum and Articles of Association, the latest financial statements,
confidentiality and conflict of interest documents and organisational information. They also have a briefing
session with the Senior Management Team and visit the Hospice rfthey wish.
Related parties
Florence Nightingale Hospice Shops Limited {FNHS) is the wholly owned trading subsidiary of Florence
Nightingale Hospice Charity. As a result of donated goods. the charity received donations under the gift aid
scheme of £672.883 {2023'. £441.8641. Accordingly, the lolal surplus generated from retail related activities
for the year amounted to £866,464 (2023= £471,469).
Florence Nightingale Hospice Charity owns shares in The Hospice Lottery Partnership Limited from which il
receives a share of the profits raised. Jo Turner (Chief Executive) is also a director of The Hospice Lottery
Partnership Limited as the representative of the Charity. The Hospi￿ Lollery Partnership Limited was
established in 1997 and Florence Nightingale Hospice Charity is one of the three founding hospices it
supports. FNHC has benefited from contributions to our funds of £3,027,464 since that time. For rnany years
five Hospices have been supported through this company. Since 2019-20, Associate Partners are being
recruited to expand the partnership and ils long-temi income potential.
Florence Nightingale Hospice Charity has from lime to lime used the services of Parrott and Coales LLP for
legal advice and to process property leases. I n addition, the Charity has had the longstanding benefit of at
least one Parrott and Coales member of staff serving on the Board of Trustees. These Trustees do not take
part in any negotiations or discussions in regard to awarding work to Parrott and Coales and remove
themselves from any discussion where a conflict of interest may occur. Parroll and Coales closed in April
2023 so we no longer have this related party.

Floronc• Nightingal8 Ho$pic• Charlty
31 March 2024
Report of the trustees
Risk management
The Trustees have a duty lo idenlify and r8view the risks to which Ihe Charity is exposed and to ensure
appropriate controls are in place lo provide reasonable assurance against fraud and error. The overall
management of risk is the responsibility of the Chief Executive.
The organisational Risk Register is reviewed on an annual basis through the Governance sub-committee.
The document follows a weighted likelihood versus impact approach, with an overall risk score and RAG
rating for each risk. The key risks for Ihe organisation a￿..
A regulatory breach (such as safeguarding, health and safety, data protection) leads to harm to
stakeholders, legal action, fines or reputational loss. This is mitigated through govemance policies and
processes. A Compliance Manager joined the Charity team in 2023.
A business continuiiy situation causes disruption (e.g. datafincome loss). This is addressed through planning
and for IT, through Gloud back up via our IT provider.
We know that our mission to enable comprehensive hospice care for local people will be affected by greater
demand for care and bereavement support from a growing and ageing population- patients having more
complex needs perhaps caused by more than one chronic condition- the NHS and its workforce facing
extreme stresses,. and some groups being under-represented amongst hospice patients currently. There is
risk therefore that demand for hospice services eX￿edS capacity. We keep this under review with our
partners at Buckinghamshire Healthcare NHS Trust and anticipate commissioning additional services.
parlicularly based in the community.
Like all charities we are also focused on how the challenging economic environment impacts our ability to
raise funds. We address this through our fundraising and relail stralegies, and careful management of our
investments.
Overall. we are confident that we have procedures and resources in place lo address these risks.
Achievement and performance
Main objectives for the Florence Nightingale Hospice Charity in 2023124
Objectives for year
Achievements over the past year
To continue to provide excellent
Hospice care for people in
Buckinghamshire and bordering
areas. We will do this by
commissioning services from the
Florence Nighlingale Hospice and
potentially other providers, lo be
delivered both in the Hospice
building and in the community.
In the year the Charity has continued to commission a full range of
Hospice services and individual posts las lisled on pages 3 and 4 of
this report) from Buckinghamshire Healthcare NHS Trust (BHT)
which are delivered at the Florence Nightingale Hospice and in the
community. Our largest commissions are the FNH@Home service,
Lymphoedema clinic and the Day Hospice. The relationship between
the Charity and BHT is governed by a MemorandLsm of
Understanding. Commissioned services and posts are defined by
Service Level Agreements with agreed KPIS.
We will explore whether..
additional palliative care
services need to be provided.
proactive initiatives should be
devised lo offer accessible
Hospice care to those who
aren't reached currentl
and
During 2023-24, 328 patients were cared for by the In-Patienl Unit at
the Hospice. The Charity also commissioned the FNH@Home team
of registered nurses and healthcare assistants providing practical
nursing, symptom and pain management advice and support.
medication review and personal care to adults in their own home.
FNH@Home cared for 693 patients in the community.

Florence Nlghtingale Hosplce Charlty
31 March 2024
Report of the trustees
Capital improvements need to
be made at the Hospice to
benefit patients & staff.
286 people were supported by the Lymphoedema Clinic. 56 people
attended the Day Hospice. The Bereavement Service supported 287
P80ple. 21 families of infants, children and young people living with a
life-threalening or life-shortening illness were supported by the
Florrie's Children's respite Se￿ICe.
Hospice services received 254 written accolades last year thanking
staff for Ihe ex¢ellent care that they had received.
A review was conducted in the Springlsummer of 2022 into how
services were operating after the worst of the Covid-19 pandemic
had passed. This showed that some areas needed more staff to
cope with the demand for care. As a result, the Charity
commissioned two additional Clinical Nurse Specialists for the
community nursing leam. an additional nurse for the Lymphoedema
service, a Therapy Support Worker and additional Occupational
Therapy hours. Difficulty in recruitment into the new roles and long
notice periods meant that the posts remained vacant until the
autumnlwinter 2023. However, we are now benefiting from all of
these roles.
A comrnunity nurse was recruited into the Lymphoedema post
who underwent intensive training in palliative care and specialist
training in lymphoedema. She is now working independently with
further training planned for 24125 and a succession plan for the
current Lymphoedema servi￿ Lead now in place.
The Hospice was fortunate in recruiting highly experienced
palliative care CNSS into the team. These CNSS have already
positively impacted the number of patients the team can care for
and an increase in patient face-lo-face contact time.
Patient anxiety coming into the IPU for respite and being
discharged home has been alleviated by the new Therapy
Worker role and she continues to also work alongside the
Occupational Therapist with patients attending Day Hospice.
A Project Manager position was created at the Charity to help
research the need for and then co-create new palliative and end of
life services wilh our partners al the Florence Nightingale Hospice to
meet the changing needs of our local communities. These proposals
are discussed at the joint Steering Group that meets every two
months before being taken to the Charity's Board of Trustees for
approval. Key activities of the PM over the year..
Preparing draft Service Level Agreements for each service or
post the charity funds and working with hospice staff lo sel key
performance indicators.
Analysis of hospice performance data to prepare visual reports
and recommendations fof the Charity's Board of Trustees.
Researching groups within Buckinghamshire that appear to not
be currently accessing the hospice's care and starting to forge
community connections. Researching other national initiatives to
improve access of these groups to hospice care.
Develop the business case and project management plan of a
befriendin
service in Buckin
hamshire.

Florence Nightingale Hosplee Charity
31 M•fch 2024
10
Report of the trustees
Forging relationships within the hospi¢e to help develop the
service or improve the patient and staff experien￿ and
environment e.g. develop plans to re-fit the day hospice kitchen.
Provide due diligence of quarterly hospice expenditure and
performan￿.
No major capital works were required at the Hospice in the year.
However, the Charity purchased a lymph scanner that our
Lymphoedema nurses use to identify fluid from tissue and hen¢e
determine the most effective treatment. The Charity was also
awarded a generous donation of around £30,000 from
Buckinghamshire Freemasons and other supporters enabling Ihe
hospice to identify the need for Iwo 'cuddle beds, for the IPU. Due to
their long lead time, they are not expected to be delivered until late
summer 2024. With Virtual Reality technology now becoming more
accessible. a Meta Quest 3 VR Headset was purchased for use by
patients in the Day Hospice and IPU.
The Charity's Henderson Education £10.000 Fund pays for specialist
palliative care education and training for Hospice staff. It enables
nurses and other healthcare professionals to benefit from specialist
training courses and conferences helping them to further their
knowledge of palliative care and providing them with the latest pain
management techniques. In Ihe year we funded palliative care and
specialist training for the new Lymphoedema Specialist, various
courses to upskill the CNSS and our Deputy Bereavement Listening
Lead commenced a Level 3 certificate in Counselling. The Charity
also funded the Physiotherapist to attend a day conference in
palliative care for patients with neurological diseases.
To deliver further income growth
from the Charity's Retsil
operation, including new shops,
online sales. and Gift Aid- to
ensure the continual delivery of
sustainable retail income from a
larger portfolio of shops.
After the continued strong Retail performance in 22123, there was
good reason to be optimistic for Retail tumover, and the year started
with ambitious targets of£2.43m which included the opening of iwo
new shops, and full year trade for the two shops opened in 22123.
The year ended with a Retail turnover of£2.6m which is +9OA on
budget and +430/0 up on 22123. This income is made up of £2.08m
from the existing shop portfolio, and £546k additional income from
the four new shops opened in 22123 and during 23124.
All of the shops delivered significant growth on the previous year and
the majority performed well above the budget set. Online sales grew
94°/0 against 22123.
Two new shops were opened during the year- Hazlemere in April
2023 and Princes Risborough in August 2023.
Gift Aid performance Gonlinued lo improve resulting in a possible Gift
Aid claim of £130k compared to £87k in 22123.
The total profil raised by Retail {before transfer lo Charity) was £866k
which is +580/0 against budget and +85 /0 against the previous year.
Overall, 23124 was another very successful year for Retail and there
is optimism lo grow income further. The key objectives for 24125 will
beto
row Retail income from the current ortfolio and online lo

Flor?n¢e Nlghtlngal• Hospic• Charlty
31 March 2024
11
Report of the trustees
£2.86m.' continue retail expansion by a¢quiring or relocating up to
three more new shops.. implement an improved till system to improve
reporting and drive Gift Aid,. and generate sufficient donated stock
from the local community lo ensure the continual delivery of
sustainable retail income from a larger portfolio of shops.
To increase income from
Fundraising across all areas, with
a particular focus on completing
the diversification project by
increasing income across
harilable Trusts, Major Gifts. In
Memory, Corporate and Regular
Giving. In addition to continue the
approach of 'fewer, bigger,
events, including expanding the
Onstage theatre productions and
Forever Flowers.
23124 has been a better year than 22123, with fundraising income
(excluding legacies} up 3 /0 compared to prior year, as the new
fundraising team has settled and stabilised.
Activities are now diversified, with trust fvndraising. major gifts, in
memory giving, corporate giving and regular giving all continuing lo
grow.
The Wiz performance at the Aylesbury Waterside was a huge
success with 139 local children taking part, including 32 funded by
Buckinghamshire Council's Community Board in Aylesbury, for
children who would otherwise not be able to afford a place. Two
performances took place watched by 1.247 local people. Nativity.
The Musical at the Wycombe Swan was equally well attended, with
100 local children taking part. who were watched by an incredible
1,570 people over two perfOrman￿s. Together these shows provide
an amazing opportunity to dispel the M￿hS of hospice care and raise
awareness amongst young people.
614 forget-me-not metal flowers were dedicated in memory of loved
ones at our Forever Flowers display at Waddesdon Manor in 2023.
This was an increase of 115 from the 2022 showing and marked a
wonderful adoption ofthis very precious In Memory event which has
become an important part of our events calendar. Other events such
as FlorenceFest and Walk of Light were introduced into the calendar.
Significant progress was made with Gift Aid, with a record claim
being made in the year, following an extensive review ol existing gifts
and the huge support given by valued supporters who are current UK
taxpayers.
To support all the Volunteers who
offer their time and experlise lo
support the Hospice and Charity,
and to recruit additional ones lo
assist with Hospice services and
the growth of Ihe Charity_ This will
include recruiting volunteers from
communities and groups who are
currently under-represented.
We are extremely grateful to the 769 volunteers who have supported
us throughout 2023124. This is a 24 % increase in our volunteer
workforce since last year. Our volunteers support the Hospice
directly in numerous ways- such as supporting patients in the In-
patient Unil and Day Hospice, by driving them to and from the Day
Hospice, covering reception. looking after the garden, offering
therapies including touch therapies and Reiki and as bereavement
listeners. Many of the palienls and families have shared how
valuable our volunteers are to the Hospice. The Clinical staff at the
Hospice greatly appreciate the support and time given by the
volunteers. On the Charity-side, volunteers carry out admin and
other specialist roles al Head Office, as well as supporting
Fundraising events. Volunteers working in our charity shops sort
donations, operate the till. merchandise the shop and windows and
we have a team of volunteers who work with our online sales team.
Retail volunteers made up 65.6 /0 of the Volunteer workforce in
2023124 and this group gave an amazing 60,902.30 hours in total for
the year The Charity and Hospice could not deliver or fund all that
we deliver without this hu
e volunteerin
effort.

Flor*nce Nightlngal• Hospice Charlty
31 March 2024
12
Report of the trustees
In Summer 2023 the Volunteering Engagement Managers carried out
Volunteer Engagement and Diversity survey receiving 175
responses. The suNey told us that 84.5010 of those who responded
rated their feeling of being valued as 8 or above out of 10. 60 /0 of
the volunteers gave 10110 for feeling proud to volunteer for Florence
Nightingale. The survey also provided some insight into the diversity
within the volunteer workforce, of those who responded 8.50A were
from a non-white British ethic group.
Our current Volunteer Engagement Team have been in post since
January 2024. They support the recruitment. retention, and
engagement of volunteers across the Charity. They are the main
contacts for all volunteering matters and work on enhancing the
overall volunteer experience, lo ensure the Charity and Hospice offer
rewarding, productive and fulfilling environments for volunteers. The
team also support Charily and Hospice staff to effectively manage
their volunteering teams. The 'Nightingale' eNewsletter is issued to
volunteers every month, which shares news from the Hospice and
the Charity as well as information directly related to volunteering.
Volunteer seNice certificates, badges and gifts are awarded to mark
significant anniversaries. These continue to be gratefully received by
our volunteers. We also nominate Volunteers for local and national
awards. Thank you events were held for our volunteers as part of
Volunteers, Week and also at Christmas-time.
We remain extremely grateful to the Rothschild Foundation for part-
funding one of the Volunteer Engagement Manager roles. One of the
objectives of their grant is to recruit additional volunteers from
communities and groups who are currently under-represented.
These include those with disabilities. minority ethnic communities,
ex-offenders, and younger people.
We have been particularly successful in recruiting volunteers from
underrepresented groups within our shops. This includes the
relationship the online team have with a local SEN school, the shops
who have been involved with the community payback scheme
working with the probation service, our shops who are able to
5UPPOrt Duke of Edinburgh volunteering placements for those who
are 14 years old and the shops who support volunteers with
additional needs.
To contsnue with the Charity s IT
modernisation programme by
rèviewing our Finance system and
Retail EPOS system to make our
Charity better connected and
dnve business efficiencies.
The projecl to select a new EPOS system is well advanced. Needs
have been identified and two systems shortlisted. Final checks are
underway before making a decision. Implementation and training for
staff and volunteers will then commence. Likely benefits are
increased gift aid income, better communications with those donating
goods under the Charity retail scherne and improved financial
analysis. The Charity's finance system will be reviewed In Quarter 3.

Flor•nce Niyhtingal• Hospice Charity
31 March 2024
13
Report of the trustees
Main objectlves for the Florence Nlghtingale Hospice Charity in 2024125
To continue to provide excellent Hospice care for people in Buckinghamshire and bordering areas. We
will do this by commissioning services from the Florence Nightingale Hospice and potentially other
providers. to be delivered in the Hospi￿ building and in the Gommunity.
We will explore whether additional palliative care seNic8s need to be provided such as a
community outreachlbefriending scheme lo offer support to people touched by end of life issues
and facing loneliness and isolalion. One option being considered is to follow the Compassionate
Neighbours approach which has these objectives.
We will also assess whether any capital improvements or purchases of equipment need to be
made al the Hospice lo benefil patients & staff. Specialist chairs are being purchased for
patients in the In-patient unit and we are likely to refit the Day HospiGe kitchen.
To deliver further income growth from the Charity's Retail operation. including two new shops at
Gatehouse Way and Jansel Square in Aylesbury. online sales, improving Gift Aid income and deriving
other improvements from an improved EPOS system- and generating sufficient donated stock from the
local community to ensure the continual delivery of sustainable retail income from a larger portfolio of
shops.
To increase fundraising profitability in every area of fundraising, including bringing back Strictly Florence,
a Gala Dinner and the Midnight Walk into the events programme for the Hospice's 35th anniversary. To
prioritise excellent supporter care across every aspect of fundraising, including holding more supporter
celebration events and improving the information we send to our supporters. Finally, to maximise the
value of every pound given to us by continuing to promote the benefits of Gift aid to supporters.
To meet our goal of education and raising awareness of excellent hospice care through the information
and case studies on our website and social media, at community events and by refreshing the Hospice's
leaflets for patients. The Marketing Department will also promote our income generation and we will
participate in Hospice UK'S nab'onal Legacy marketing campaign.
To support all the Volunteers who offer their time and expertise to support the Hospice and Charity, and
to recruit additional ones lo assist with Hospice services and the growth of the Charity. This will include
recruiting volunteers from communities and groups who are currently under-represented. This year a
new Volunteer Strategy will be written and launched focusing on the foundations for a positive
volunteering experience as well as a Project on implementing a VSM (Volunteer Management System)
to support the growing volunteer workforce.
To continue with the Charity's IT modernisation programme to increase business efficiency by selecting
and implementing a new Retail EPOS system and a new Finance system.
Financial review
The results for the year ended 31 March 2024 are given in the Consolidated Statement of Financial Activities
logelher with the Consolidated Balance Sheet giving details of the assets and liabilities. The comparative
figures are for the year ended 31 March 2023.
The Charity made a profit before investment gains and losses of £479,201 compared with a profit in 2023 of
£519,516, a small decrease of £40.315. Nel income after investment losses and gains was £743,021 {2023.'
£317,514}
Legacy income received in the year was £588,260 {2023'. £621,991). In common with other charities
legacies are recognised when certain criteria are achieved.. the Charity is advised by the personal
representative of an estate that the payment will be made, the receipt is probable and the amount involved
can be quantified with reasonable certainly.

Florence Nlghtingal• Hosp1¢• Charity
31 March 2024
14
Report of the trustees
The cost of ServI￿S commissioned from Buckinghamshire Healthcare NHS Twst increased by £128,920 to
£1,200,990. (Thè Charity had in fact budgeted for the higher sum of £1,529.200 but vacancies in the
Hospice team meant that some costs were lower). In addition, a further £25,061 was provided for specific
Hospice projects and purchases {2023= £27.2691. Overall expenditure on Gharitable activities increased by
£146,400 lo £1,437,241 {2023.. £1,290,841).
The sum of £51,000 which was accrued in the previous year {for backpay related to the NHS 2022123 pay
increase and cost of living payment made to the NHS staff whose services were commissioned by the
Charity) was released when it was confirmed thal the NHS had met this cost.
The Charity's bank balance as at 31 March 2024 was £1,286,809 (2023= £1,377,571). This inclLJdes
committed funds to cover the Quarter 4 paymenl to Buckinghamshire Healthcare NHS Trust of £348.416
which was paid in May 2024.
Post Balance Sheet Events
None to report.
Investments Performance Review
The Charity's investment portfolio is managed by Cazenove Capital Management Limited. The care of the
investment portfolio comes under the remit of the main Board with the detail reviewed by the Finance
Committee. A Cazenove Capital management representative attends that Committee every six months to
review the performance of the Charty's investments.
The Investment Policy was reviewed by Trustees in May 2024. The Policy seeks to invest in an EthiGal
Portfolio seeking to 'Do no harm,, with a specific barrier on investing in tobaGCO or other carcinogenic
industries given the proven link to cancers. We also seek to produce the best financial return within an
acceptable level of risk. The investment objective for the long-term designated reseNes is to generate a
return in excess of inflation over the long term in order to cover the long-term off-balance sheet liabilities as
well as provide capital growth for the expansion of the Charity's operations. A total return approach to
investment is appropriate as short-term income is not the main objective. The investment objective for the
short-term reserves is to preserve capital value with minimum level of risk. Assets should be readily
available to meet anticipated cash flow requirements.
The year was characterized by the following trends. Global equity markets continued their positive run from
the end of 2023 driven predominantly by the US and Emerging Markets as Continental Europe dragged.
High performing technology and Artificial Intelligence companies pushed stock prices higher. Bond markets
were more volatile. Commodities had a strong period led by copper and olher industrial and precious metals,
whilst energy prices were more mixed. Holdings in energy transition and water fell behind broader equity
markels. Holdings in gold as well as the Schroder Sustainable Diversified Allernative Assets fund also
helped boost overall retums over the period.
The value of the investments at 29 March 2024 was £6,417,936 {2023= £5.236,392}. This included a cash
inflow of £700,000. The Charity's investments were revalued at 29 March 2024 at a market value in
accordance with the accounting policies, resulting in an unrealised gain of £263,820 (2023.. loss of
£202,002)
As noted above, the main focus is on long term capital growth rather than income generation, the
sustainable mulli asset fund which the assets are now invested in distributes 11 per quarter and the
intention is lo reinvest these into the portfolio unless olhenmise required. The portfolio is showing a return of
3.7°/o to March 2024.

Florence Nightingal• Hospic• Charlty
31 March 2024
15
Report of the trustees
The Total Retum on the portfolio over the 12-month period to 29 March 2024 was 8.5Yo (versus 9.30A for the
ARC PCI Growth Index). Our deliberate lack of exposure to Mining, Oil and Gas has had a slightly negative
but hopefully short-term impa¢t on returns because of the global context described above.
Reserves policy
The Charrty's Reserves policy {based on the Charity Commission's Guidance CC19) reflects our long-temi
financial commitments and the Trustees, desire to commission additional Hospice-related services in th8
medium to long term.
Free reserves are that part of a charity's unrestricted funds that are freely available to spend on any of the
charity's purposes. The starting point for calculating the amount of free reserves held is therefore the amount
of unrestricted funds held by a charity- However, some or all of the LJnrestriGted funds of a charity may not be
readily available for spending. This is because spending those funds may adversely impact on the charity's
ability to deliver its aims. In accordan￿ with the Charity Commission guidance, the items that should be
excluded from free rese￿eS are..
Commitments that have not been provided for as a liability in the accounts:
The Florence Nightingale Hospice Charity generally has in place a series of three-year service level
agreements with Buckinghamshire Healthcare NHS Trust (BHT) for the provision of various Se￿iceS at
or connected to the Florence Nightingale Hospice. These contracts have staggered dates and therefore
on average have eighteen months to two years unexpired term,. and
The Charity has long-tem financial commitments on the leases on its shops and head Offi￿ premises.
Designated funds set aside to meet essential future spending, such as funding a project that could not
be mel from current income. An example of this was the FNH@Home service.
The remaining unrestricted resetves, 'free reserves,. should be adequate lo cover fluctuations in the
Charity's finances brought about by the unprediGtabilily of income sources or unexpected costs that might
arise. The Covid-19 pandemic and cost of living crisis have shown that some of the Charity's income
streams are susceptible to fluctuation, which along with the unpredictable nature of legacy income. results in
a degree of volatility of income.
The Trustees continue to believe that the Charity should aim to hold free reserves of between six and
twelve-months running costs, alongside designated reserves to cover the long-term financial commilments
and future essential project funding.
Designated reserves al 31 March 2024 were £5,903,872 (2023= £5,927,349). Target free reserves are in the
range £1,334,000 - £2.669,000. At 31 March 2024 free reserves were £2.461,39812023= £1.608,5161.
Strong financial performance in 2024 means that the Charity has improved its free resetves alongside
increased commissioning of Hospice services and the additional lease liabilities caused by acquiring further
shops to grow income. We are in the process of exploring additions to services, particularly the FNH@Home
service, to help us rneel increasing demand for care. This will call on our increased free reserves.
Fundraising standards information
The Fundraising Stralegy. which identifies our income streams and the approach taken for each activity in
line with the Code of Fundraising Practice, was reviewed and approved by the Trustees as part of budgeting
in February 2024.

Floronco Nlghtingale Hosplc• Charity
31 March 2024
16
Report of the trustees
The Charity is registered with the Fundraising Regulator. The Fundraising Regulator holds the Code of
Fundraising Practice for the UK. We follow the Code and ensure that our fundraising is respectful, open,
honest and accountable to the public. Fundraising is done in-house or with a small number oflrusted
external providers. In 2023124 we worked with a third party on a telephone campaign to promote regular
giving. Calling look place in April 2024 and as a result the charity acquired 60 new regular supporters.
All fundraising activity is carried out within the terms of the Charity's Vulnerable Person Policy, which places
strict duty on staff as regards to appropriate communication and behaviour. The charity prevents
unreasonable intrusion and persistent approaches by excluding recently bereaved individuals from
fundraising appeals for 1 year. Supporters can also opt-in or opt-oul of fundraising communications. As
frontline fundfaisers routinely work with bereaved people, bereavement training forms part of the induction
process of new fundraisers and is refreshed annually.
The Charity has not received any complaints regarding its fundraising efforts in the year ended 31 March
2024 or to the date of this report.
In all our policies and practices, we have not actively sought additional data that is not already in the publi
domain. We only record data that people opt to provide to us.
Going Concern
The financial statements have been prepared on a going concern basis. Although the financial climate
remains challenging, the planned diversification of our income streams and level of free reserves mean
Going Concern remains the appropriale basis. The Trustees consider that there are no material
uncertainties about the Charity's ability to continue as a going concern.
Volunteers
The Charity benefits from the support of around 769 volunteers of all ages who use their skills and
experience to work alongside Charity staff on retail and fundraising activities, and with the Hospice team
providing patient and family support directly.
Without the time and expertise of our volunteers we could not support and enhance the lives of local palients
and families or raise the funds needed to secure vital palliative care services for our community- We are
extremely grateful for their huge contribulion. Trustees recognise and appreciate the value of our volunteers
who support hospice services, income generation and baCk￿ffiCe functions.
Staff
Trustees would like to record their sincere thanks to all of the staff of Florence Nightingale Hospice who
deliver such skilled and compassionate palliative and end of life care for local people at times of greatest
need.
The Trustees would also like to thank all of the staff of Florence Nighlingale Hospice Charity for their hard
work and the dedication shown over the year. The Charity team commission Hospice se￿IceS and help
promote the importance of excellent palliative care, as well as raising and administering the funds needed.
The directors, who are the Charity's trustees, the Chief Executive and the senior management team (see
below) comprise the senior management personnel of the Charity in charge of directing and controlling,
running and operating the Charity on a day-to-day basis. All Trustees give of their time freely and no director
received remuneration in the year. Details of directors, expenses and relaled party transactions are
disclosed in note 9 to the accounts.

Florfjnce Nlghtlngale Hospice Charity
31 March 2024
Report of the trustees
The Senior Management Team comprises the Chief Executive.. the Heads of Retail, Fundraising and
Finance,. and the senior managers leading Staff, Volunteers, Marketing & Comms and Hospice Projects. In
the year, Nicky Saunders was promoted to Head of Finan￿ and Su Bennett joined as Volunteering
Engagement Manager.
Pay policy for Charity staff
A committee comprising the Chairman, Chairs of the subrycommittees. Ihe HR Trustee and th8 CEO r8vi8WS
pay and reward for all staff. To set a pay increase. the Committee Gonsiders the results of an independent
benchmarking of pay rates. Following a review, improvements were made to Staff benefits including pension
contributions and matemitylpaternity leave. A new performance development system was devised and rolled
out.
Statement of Trustees. responsibilities
The Trustees are responsible for preparing the Report of the Trustees and the financial statements in
accordance with applicable law and United Kingdom Generally Accepted Accounting Practice.
Company law requires the Trustees to prepare financial statements for each financial year which give a tfue
and fair view of the state of affairs of the charitable company and of its income and expenditure for that year.
In preparing those financial statements. the Trustees are required to-.
select suitable accounting policies and then apply them consistently.,
observe the methods and prinGiples in the Charity SORP.,
make judgements and estimates that are reasonable and prudent.,
prepare the financial statements on the going concern basis unless it is inappropriate to presume
that the charitable company will continue in business.
The Trustees are responsible for keeping adequate accounb'ng records which disclose with reasonable
accuracy at any time the financial position oflhe charitable company and to enable them to ensure that the
financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the
assets of the charitable company and hence for taking reasonable steps for the prevention and detection of
fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial information
included on the charitable company's website. Legislalion in the United Kingdom governing the preparation
and dissemination of financial statements may differ from legislation in other jurisdictions.
Statement as to disclosure of information to auditors
So far as the Trustees are aware, there is no relevant information of which the charitable company's auditors
are unaware, and each Trustee has taken all the steps that they ought to have taken as a Trustee in order lo
make them aware of any relevant audit information and to establish that the charitable company's auditors
are aware of that information.
Auditors
The auditors. Azets Audit Services, will be proposed for re-appointment at the forthcoming Annual General
Meeting.
In preparing this report. the Trustees have taken advantage of the exemptions provided by section 415A of
the Companies Act 2006. Preparing the accounts of a small company does not require the preparation of a
Strategic Report, although much of the typical conlenl of such a report is included within the Trustees
Report.

Florence Mlghtln9al• Hosplco Ch•rlty
31 March 2024
Report of the trustees
Approved by the Board of Trustees on 28 August 2024 and signed on their behalf by..
Fa- JL
Noel Ratcliffe
Chair of Trustees

Florence Nightlngale Hospice Charlty
31 March 2024
19
Independent Auditors Report to the Members and Trustees of
Florence Nightingale Hospice Charity
Opinion
We have audited the financial statements of Florence Nightingale Hospice Charity (the 'parent charitable
company,) and ils subsidiary (the 'group') for the year ended 31 March 2024 which ¢omprise the
Consolidated statement of financial a¢tivities. Consolidated balance sheet. Charity balance sheet,
Consolidated cash flow statement and notes to the financial statemenls, including a summary of significant
accounting policies. The financial reporting framework that has been applied in their preparation is
applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102.. The
Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally
Accepted Accounting Practice).
In our opinion, the financial statements..
give a true and fair view of the slate of the group and parent charitable company's affairs as at 31 March
2024 and the group's incoming resources and application of resources including its income and
expenditure for the year then ended..
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting
Practice-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with Intemational Standards on Auditing (UK) {ISAs (UK)) and
applicable law. Our responsibilities under those standards are further described in the Audilor's
responsibilities for the audit of the financial statements section of our report. We are independent of the
Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements
in the UK, including the FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilities in
accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going concem basis of
accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material Un￿rtaIntieS relating to events
or condilions that, individually or collectively, may casl significant doubt on the group's or parent charitable
company's ability to continue as a going concem for a period of at least twelve months from when the
financial statements are authorised for issue.
Our ￿spOnSibl11t1eS and the responsibilities of the trustees with respect to going concern are described in the
relevant sections of this report.
Other information
The trustees are responsible for the other information. The other information comprises the information
included in the annual report other than the financial statements and our auditor's report thereon. Our
opinion on the financial statements does not cover the other information and, except to the extent otherwise
explicitly staled in our report. we do not express any form of assurance conclusion Ihereon.
In connection with our audit of the financial statements, our responsibility is to read the other information
and, in doing so, consider whether the other information is materially inconsislenl with the financial
statements or our knowledge obtained in the audit or otherwise appears lo be materially misstated. If we
identify such material inconsistencies or apparent material misstatements, we are required to determine
whether there is a material misstatement in the financial statements or a material misstatement of the olhef
information. If, based on the work we have performed, we conclude that there is a material misstatement of
this other information, we are required lo report that fact.

F14Yonc• Nightingale Hospice Charlty
31 March 2024
20
Independent Auditors Report to the Members and Trustees of
Florence Nightingale Hospice Charity
We have nothing lo report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
Ihe information given in the trustees. report {incorporating the directors. report} for the financial year for
which the financial statements are prepared is Consistent with the financial statements., and
Ihe trustees, report (incorporating the directors, report) have been prepared in accordance with
applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and charitable company and its environment
obtained in the course of the audit, we have not identified material misstatements in the trustees, report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006
requires us to report to you if, in our opinion-
adequate and sufficient accounting records have not been kept, or returns adequate for our audit have
not been received from branches not visited by us- or
the financial statements are not in agreement with the accounting records and returns- or
certain disclosures of trustees. remuneration specified by law are not made- or
we have not obtained all the information and explanations necessary for the purposes of our audit- or
the trustees were not entitled to take advantage of the small companies, exemptions in preparing the
trustee's report and from the requirement to prepare a strategic report.
Responsibilities of the trustees
As explained more fully in the trustees, responsibilities statement, the trustees are responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such
inlernal control as they determine is necessary to enable the preparation of financial statements that are free
from material misstatement. whether dLJe to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company,
abilrty to continue as a going concern, disclosing, as applicable, matters related to going concern and using
the going Goncern basis of accounting unless the trustees either intend to liquidate the charitable company
or to cease operations, or have no realistic altemalive but to do so.
Auditor's responsibilities for the audit of the financial stalements
We have been appointed auditor under the Companies Act 2006 and section 151 of the Charities Act 2011
and report in accordance with those Acls.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement. whether due lo fraud or error, and to issue an auditor's report that includes
our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit
conducted in accordance with ISAS {UK) will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of these
financial statements.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Council's website at.. www.frc.org.uklauditorsresponsibililies. This description forms part of our
auditor's report.

Florence Nlghtlngale Hosplc• Ch•rlty
31 Mar¢h 2024
21
Independent Auditors Report to the Members and Trustees of
Florence Nightingale Hospice Charity
Extent to which the audit was considered capable of detecting irregularities. including fraud
Irregularities, including fraud, are inslances of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above and on the Financial Reporting Council's website,
to detect matèrial misstatements in respect of irregularities, including fraud.
We obtsin and update our understanding of the group and charitable Company, rts activities, its conlrol
environment, and likely future developments, including in relation to the legal and regulatory framework
applicable and how the entity IS Gomplying with that framework. Based on this understanding, we identify
and assess the risks of material misstatement of the financial statemenls, whether due to fraud or error,
design and perfom7 audit procedures responsive to those risks. and oblain audit evidence that is sufficient
and appropriate to provide a basis for our opinion. This includes consideration of the risk of acts by the
group and charitable company that were contrary to applicable laws and regulations, including fraud.
In response to the risk of irregularities and non•compliance with laws and regulations. including fraud. we
designed procedures which included..
Enquiry of management and those charged with governance around actual and potential litigation and
claims as well as actual, suspected and alleged fraud.,
Reviewing minutes of meetings of those charged with govemance.,
Assessing the extent of compliance with the laws and regulations considered to have a direct material
effect on the financial statements or the operations of the group and charitable company through enquiry
and inspection,.
Reviewing financial statement disclosures and testing to supporting documentstion to assess
Complian￿ with applicable laws and regulations.,
Performing audit work over the risk of management bias and ove￿Ide of controls, including testing of
journal entries and other adjustments for appropriateness, evaluating the business rationale of
significant transactions outside the normal course of business and reviewing accounting estimates for
indicators of potential bias.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities,
including those leading to a material misstatement in the financial statements or non-compliance with
regulation. This risk increases the more that Gompliance with a law or regulation is removed from the events
and transactions reflected in the financial statements, as we will be less likely to become aware of instances
of non-compliance. The risk of not detecting a material misstatement resulting from fraud is higher than for
one resulting from error, as fraud may involve collusion. forgery, intentional omissions, misrepresenlations,
or the override of internal control.
Use of our report
This report is made solely to the charitable company's members, as a body. in accordance with Chapter 3 of
Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the
charitable company's members those matters we are required to slate to them in an auditor's report and for
no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to
anyone other than the charitable company's members as a body, for our audit work. for this report, or for the
opinions we have fomied.
ic
Paul Creasey (Senior Statutory Auditor)
For and on behalf of Azets Audit Services, Statutory Auditor
Heathrow
Date..

Flvrence Nlghtlngale Hosplce Charity
31 March 2024
22
Principal accounting policies
General Information
Florence Nightingale Hospice Charity is a company limited by guarantee in¢orporated and domiciled in
England. Ils règistered office address is Unit 2 Walton Lodge, Walton Street, Aylesbury, Buckinghamshire,
HP217QY.
Summary of significant accounting policies and key accounting estimates
The principal accounting policies applied in the preparation of these financial statements are set out below.
These policies have been consistently applied to all the years presented, unless otherwise staled.
Public benefit
Florence Nightingale Hospice Charity meets the definition of a public benefit entity under FRS 102. Assets
and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the
relevant a¢¢ounting policy note.
Going concern
The financial statements have been prepared on a going concem basis. The Trustees consider that there
are no material uncertainties about the Charty's ability to continue as a going concem. In making this
assessment. the Trustees have considered the level of funds held and the expected levels of income and
expenditure for the 12-month period after approving these financial statements. The budgeted level of
income and expenditure is sufficient with the level of reserves held for the charity to be able to continue as a
going concern.
Accounting convention
The financial statements have been prepared in accordance with Accounting and Reporting by Charities-.
Statement of Recommended PraGtice applicable to Charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the
Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102), the Companies Act
2006 and UK Generally Accepted Accounting Practice.
The consolidaled statement of financial activities (SOFA) and balance sheet consolidate the financial
statements ofthe Charity and its subsidiary undertaking on a line-by-line basis. No separate SOFA has been
presented for the Charity alone as permitted by section 408 of the Companies Act 2006 and as permitted by
the Charity Commission on a concessionary basis for the filing of consolidated financial statements.
The financial statements are presented in sterling which is the functional currency of the charity and rounded
to the nearest £.
Income
All income is included on the Statement of Financial Activities when the Charity is legally entitled to the
income and the amount can be quantified with reasonable accuracy.
Donations and gifts
All monetary donations and gifts are included in full in the statement of financial activities when receivable,
provided that there are no donor-imposed restriclions as to the liming of the related expenditure, in which
case recognition is deferred until the pre-condition has been mel.
Legacies are included when the Charity is advised by the personal representative of an estate that the
payment will be made, the receipt is probable. and the amount involved Gan be quantified with reasonable
certainly. They are included in the statement of financial activities.
Cash collected to which the Charity is legally entitled but which has not been received at the year-end is
included as income.
Donations under Gift Aid together with the associated income tax recoveries are credited as income when
donations are received.

Florenc¢ Nlghtlng•l• Hosplc• Charity
31 March 2024
23
Principal accounting policies
Donated facilities and donated professional services are recognised in income at their fair value when th8ir
economic benefit is probable, it can be measured reliably, and the charity has control over the item. Fair
value
is determined on the basis ofthe value of the gift to the Charily. For example, the amount the charity would
be willing to pay in the open market for such facilities and services. A corresponding amount is recognised in
expenditure.
No amount is included in the financial ststements for volunteer time in line with the SORP. Further detail is
given in the Trustees, Annual Report.
Where practicable, gifts in kind donated for distribution to the beneficiaries of the charity are included in
stock and donations in the financial statements upon receipt. If it is impracticable lo assess the fair value at
receipt or if the costs to undertake such a valuation outweigh any benefits, then the fair value is recognised
as a component of donations when it is distributed, and an equivalent amount recognised as charitable
expenditure.
Gifts in kind donated for resale are included at fair value, being the expected proceeds from sale less the
expected costs of sale. Where estimating the fair value is practicable upon receipt it is recognised in stock
and 'lncome from other trading activities,. Upon sale, the value of the stock is charged against'lncome from
other trading activities, and the proceeds are recognised as 'lncome from other trading activities,. Where it is
impracticable to fair value the items due to the volume of low value items they are not recognised in the
financial ststements until they are sold. This income is recognised within 'lncome from other trading
activities,.
Investment Income
Investment income, including associated income tax recoveries, is recognised when receivable.
Government Grants
The Charity has received govemment grants in respect of the Coronavirus Job Retention Scheme. Income
from government and other grants is recognised at fair value when the charty has entitlement after any
Performance conditions have been mel, it is probable that the income will be received, and the amount can
be measured reliably. If entitlement is not met, Ihen these amounts are deferred.
Expenditure
Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all
costs related to the category. Where costs cannot be directly attributed to particular headings, they have
been alSoGaled to activities on a basis consistent with the use of resources. Expenditure is allocated
between.. -
Costs of raising funds . These include costs of generating donations and legacies, costs of
fundraising trading and costs of managing investments.
Charitable activities These comprise all the resources applied by the Charity in undertaking ils work
to meet its charitable objectives.
Governance costs - These include the costs of governance arrangements which relate to the general
running of the Charity and the compliance with constitutional and statutory requirements.
Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.
Grants payable to third parties are within the charitable objectives. Where unconditional grants are offered.
this is accrued as soon as the recipient is notified of the grant, as this gives rise to a reasonable expectation
that the recipient will receive the grants. Where grants are conditional relating lo performance then the grant
is only accrued when any unfulfilled conditions are outside of the control of Ihe charity.

Florenco Nightingale Ho$pic• Charlty
31 March 2024
Principal accounting policies
Stock
Stock consists of purchased goods for resale. Stocks are valued at the lower of cost and net realisable
value, after due regard for obsoletè and slow-moving stocks. Net realisable value is based on selling price
less anticipated costs to completion and selling costs.
Tangible fixed assets
Deprecialion is provided al the following annual rates in order to write off each asset over its estimated
useful life.
Leasehold improvements
Fixtures & fittings
Computar equipment
Vans
Straight Line over the lower of 10 years or the life of the lease
20 % Straight Line
200/0 Straight Line
2001. Straight Line
Capital expenditure over £1,000 is capitalised.
Tangible assets are stated at cost less accumulated depreciation.
Investments
Assets held for investment purposes are valued at market value at the balance sheet date. Traded securities
are valued at their market quotation as at the year-end date.
Unlisled investments are slated at cost at the balance sheet date. Net gains and losses arising on
revaluations and disposals during the year are included in the Statement of Financial Activities.
Other financial instruments
a} Trade creditors
Trade creditors are obligations to pay for goods or seNices that have been acquired in the ordinary course
of business from suppliers. Accounts payable are classified as current liabilities if the company does not
have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least
twelve months after the reporting date. If there is an unconditional right to defer settlement for at least
elve months after the reporting date. they are presented as non-current liabilities.
Trade Greditors are re¢ognised initially at the transaction Pri￿ and subsequently measured at amortised cost
using the effeGtive interest method.
b) (Xher debtors
Other debtors are measured at transaction price less any impairment unless the arrangement constitutes a
financing transaction in which case the transaction is measured at the present value of Ihe future receipts
discounted at the prevailing rale of interest.
c) Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid
investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of
change in value.
Leases
Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified
as operating leases. Payments made under operating leases are charged to profit or loss on a straight-line
basis over the period of the lease.
Taxation
The Charity can take advantage of the tax exemptions available to charities from taxation in respect of
income and capital gains received lo the extent that such income and gains are applied to exclusively
charitable purposes. No liability lo corporation tax arises in the Charity's subsidiary company because the

Flor•ne• Nlghtlng•l• Ho•pl¢• Ch•rlty
31 M•r¢h 2024
23
Principal accounting policies
directors of this company have indicated that they intend lo make donations each year to the Ch8rity equal
to the taxable profits of the company undef the Gift Aid scheme.
Fund accounting
Unrestricted funds can be used in accordanc8 With the charitable objects at the discretion of the trust88s.
Restricted funds can only be used for particular restrlcled purposes within the objects of the charitsble
company. Restrictions arise when specified by the donor or when funds are raised for particular restrict8d
purposes.
Designated funds are monies earmarked by the Trust8es for specific purposes.
Further explanation of the nature and purpose of each fund is Included in the notes to the financial
statements.
Penslon costs and other po$t-retlrement beneflts
The charitable company operates a Stakeholder pension scheme. Contributions payable to the charitable
company's pension scheme are charged to the Slatement of Financial Activities in the period to which they
relate.
Estlmatlons
Support Costs are those which are necessary to deliver an activity, but which are not, in themselves, a direct
cost of an event or a charitable activty. They include central office functions such as general management,
staff and payroll costs includlng trainlng, accounting and finance, information technology, marketlng, human
resources, and premises costs. The costs have been allocated based on staff time spent.

Flor•nce Nightingale Hospice Charlty
31 M3rch 2024
26
Consolidated statement of financial activities
Unrestricted Designated Restricted Total Funds Total Funds
Funds
Funds
Funds
2024
2023
Note
Income
Donations, Legacies and Grants 1 1,776,789
Income from other trading
activities
Income from investments
212,032 1,988,821
1,908,982
2,369,687
226.776
2.369,687
226,776
1,886,415
90.744
Total income
4.373,252
212.032 4,585,284
3,886.141
Expenditure
Costs of raising funds..
Fundraising
Shops Trading
Support staff costs
Expenditure on charitable activities 5
Total resources expended
703,446
1,811,172
154,224
1,229,231
703.446
1.811,172
154,224
1.437,241
529,286
1,386,933
159,565
1,290,841
208,010
3,898,073
208,010
4,106,083 3,366,625
Taxation
11
Net income before gainsl
(losses) on investments
Unrealised gainslllosses) on
inveslment assets
475,179
4,022
479.201
519,516
12
263,820
263,820
{202.002)
317,514
Net incomelexpenditure
Transfers between funds
738.999
23,477
4,022
743,021
{23,477)
Net movement in funds
16
762,476
{23.477)
4,022
743,021
317.514
Reconciliation of funds
Total funds brought forward at 1 sl
April
Total funds carried forward at 16 2,370,992
31st March
1,608.516
5,927,349
86,384
7,622,249
7,304,735
5,903,872
90,406
,365.270
7.622.249
The statement of financial activities also complies with the requirements for an income and expenditure
account under the Companies Act 2006. All the above results are derived from continuing activities. All gains
and losses recognised in the year are included.
Tme princTpai accounting policlos and ac¢ompanying notes form oan ol thesa financ ial statement

Florence Nlghtlngale Ho•plc• Charfty
31 M•r¢h 2024
27
Consolidated balance sheet
Unrestricted Designated Restricted Tolal Funds Total Funds
Funds
Funds
Funds
2024
2023
Note
Fixed assets
Tangible assets
Investments
489.890
489,890
6,417,936
482,121
5,236.392
12
6.417,936
489,890
6,417.936
6,907.826
5,718.513
Current assets
Stocks
Debtors
Cash at bank and in hand
13
14
6,415
716,653
1,710,467
6.415
716.653
1,286.809
11,668
1,013,006
1,377,571
{514,064)
90,406
2,433,535
(514,064)
90,406
2,009.877
2,402,245
Creditors
Amounts falling due within one
year
15
(552.433)
1,881,102
(552,433) (498,509)
Net currenl assets
(514.064)
90.406
1.457,444
1,903.736
Total assets less current
liabilities
2,370,992
5,903.872
90.406
8.365.270
7,622,249
Net Assets
2,370,992
5,903,872
90,406
,365,270
7,622,249
Funds
Unrestricted funds
Designated funds
Restricted funds
2.370,992
5.903.872
90.406
1.608.516
5,927.349
86.384
Total funds
16
8.365.270
7,622,249
These financial statements were approved by the Board of Trustees on
their behalf by=
.and were signed on
Noel Ratcliffe
Chairman of Trustees

Flor•nc• Nlghtlngalo Hosplc• Charlty
31 March 2024
28
Charity balance sheet
Unrestricted Designated Restricted Total Funds Total Funds
Funds
Funds
Funds
2024
2023
Note
Fixed assets
Tangible Ass8ts
Investments
56.102
56,102
6.417,938
55.526
5,236.394
12
6,417,938
56.102
6,417,938
6.474.040
5,291,920
Current assets
Debtors
Cash at bank and in hand
14 1,472,943
1,153,536
1,472.943
729.876
1.608,805
1,168,958
{514,0661
90,406
2,626,479
(514,066)
90,406 2.202,819 2,777,763
Creditors
Amounts falling due within one
year
(462,304)
{462.304) (406,538)
1.740,515
2,371,225
Net current assets
2,164,175
(514.066)
90,406
Total assets less current
liabilities
2,220,277
5,903,872
90,406
8,214.555
7,663,145
Net Assets
2,220.277
5,903,872
90,406
8,214,555
7,663,145
Funds
Unrestricted funds
Designated funds
Restricted funds
2.220,277
5.903,872
90,406
1,649,412
5,927.349
86.384
Totsl funds
16
8.214,555
7,663.145
Iftysy. and were signed on their
These financial statements were approved by the Board of Trustees on.......
behalf by..
Noel Ratcliffe
Chairman of Trustees

Floren¢• 141ghtlngale Hosplc• Charlty
31 March 2024
29
Consolidated Cash flow statement
2024
2023
Cash flows from operating activilies:
Net cash provided l (used in) by operating activities (analysed below)
924,254 1.344,295
924,254
1,344.295
Cash flows from investing activities:
Purchase of tangible fixed assets
Purchase of investments
Proceeds from sale of investments
(97,292) (274,294)
(6,335,672) {1,288.810)
5,417,948
1,220.892
Net cash used in investing activities
(1,015,016) (342,212)
Change in cash and cash equivalenls in the reporting period
(90,762) 1,002.083
Cash and cash equivalents at the beginning of the reporting period
1,377,571
375,488
Cash and cash equivalents at the end of the reporting period
1,286,809
1,377,571
Note:
Reconciliation of net movement in funds
2024
2023
Net movement in funds for the reporting period (as per the statement of
financial activities)
743,021
317.514
Adjustments for..
Depreciation charges
Unrealised investment gains
Movement in stocks
Movement in debtors
Movement in creditors
89.523
{263,820)
5.253
296.353
53.924
63.692
202,002
15.407)
607.996
158.498
Nel cash provided by l (used in> operating activities
924.254
1,344,295
Analysis of changes in net funds
2023
Cash Flows
2024
Cash and cash equivalenls
1,377,571
{90,7621
1,286,809

Flor•nc• Nlghtlnqal• Ho•pl¢• Ch*rlty
31 March 2024
30
Notes to the financial statements (continued)
Donatlons, Legacies and Grants
2024
2023
Donations (including In Memory and grants from Charitable Trusts)
Legacies
Other grants
1,400.561
588,260
1,070,252
621.991
216,739
1,988,821
1,908,982
Income from oth•r tradlng actlviti•s
2024
2023
Fundraising from mass-participation and community events
Shop income
Lottery
348,574
1,820,929
200,184
370,290
1,316,486
199,639
2,369,687
1,888,415
Incomo from investments
2024
2023
Bank interest received
Dividends received
10,268
216,508
13,720
77,024
226.776
90,744
Costs of ralslng funds
2024
2023
Fundralslng
D1￿cl staff costs (note 7)
Fundraising expenses and promotion
Support other costs
398,697
122,440
182,309
305.518
107.112
116,656
703,446
529,286
Shops Trading
Staff costs (note 7)
Other costs
1,095,615
715,557
799,760
587,173
1,811,172
1,386,933
Support staff costs {note 7)
154,224
159,565

Florence Nightlngale Hospic• Charity
31 March 2024
Notes to the financial statements (continued)
Expenditure on charitable activities
2024
2023
Grant funding to staff and services delivered by Florence Nightingale
Hospice
1,200,990
1,072,070
1,200,990
1,072,070
Other direct costs
Staff costs (note 7)
Governance (note 6)
25,061
112,060
99.130
27,269
82.573
108.929
1,437,241
1.290,841
Governance costs
2024
2023
Staff costs (note 7)
Legal and professional fees
Auditors, remuneration
Auditors, remuneration for non-audit ServI￿S
45.763
26.520
17.950
8.897
44,145
42.546
17,278
4.960
99,130
108,929
Allocation of staff costs
2024:
Fundraising
Shop
£ Govemance
Charitable
Activities
2024
Total
Support
Payroll
Recruitment & Training
Other staff costs
383.406 1.081.194
12.920
5,834
2,371
8,587
44,503
542
718
105,081
3,300
3,679
151,406 1,765,590
1,590
24,186
1.228
16.583
398,697 1,095,615
45,763
112,060
154.224 1.806.359
2023:
Fundraising
Shop
£ Governance
Charitable
Activities
2023
Total
Support
Payroll
Recruitrnent & Training
Other staff costs
281,555
21,583
2.380
784,607
5,358
9,795
42,398
923
824
73,420
5,328
3.825
154,532 1,336,512
4.263
37,455
770
17.594
305.518
799,760
44,145
82,573
159,565 1,391,561
The allocation of staff costs has been reviewed. A proportion of costs have been allocated to the
Support function. This is defined as costs which are necessary to deliver an activity, but which are not,
in themselves, a direct cost of an event or a charitable activity. They include central office functions
such as general management, staff and payroll costs including training, accounting and finance,
nformation technology, marketing, human resources. and prernises costs. The costs have been
allocated based on staff time spent.

Flornnc• Nlghtlngal• Ho•plc• Chrlty
31 Mar¢h 2024
32
Notes to the financial statements (continued)
Net income
Net income is stated after charging
2024
2023
Auditors, remuneration- Group (Including Parent company)
Auditors, remuneration for non-audit services
Depreciation
Operating lease payments - land and buildings
17.950
8,898
89,523
388,723
16,980
4,960
63,692
307,525
Trustees. remuneratlon and benefits
There were no trustees, remuneration or other benefits for the year ended 31 March 2024 (2023: £nil).
Trust••s' expenses
There were no expenses reimbursed to the Trustees in the year ended 31 March 2024 (2023: £nil).
There were no expenses in the year (2023.. nil).
Donations from trustees
Donatlons from trustees totalled £269 in the year ended 31 March 2024 (2023: £734)
10 Staff costs
2024
2023
Wages and salaries
Social security costs
Pension costs
1.585,589
131,665
48,336
1,194,735
105,249
38,528
1.765,589
1.336,512
The average number of persons employed by the Charity during the period was as follows:
2024
FTE
33
2023
FTE
30
2024
2023
Fundraising & Retail
Admlnistration
Governance
Charitable activities
49
40
40
62
53
Two employees earned more than £60,000 with one more than £70,000 during the year (2023.. One}.
Key management personnel (as defined in the Trustees, Annual Report) total remuneration was
£430,453 (2023: £316,062).

Flor•nce Nightingalo Hosplce Charlty
31 March 2024
33
Notes to the financial statements (continued)
11 Tangible fixed assets
Group
Short leasehold Fixtures and
Improvements
flttlngs
Computer
Equipment
Vans
Totals
Cost
At 1 April 2023
Additlons
243,194
42,945
420,788
36,413
31,195
14,500
137,388
3,434
832,565
97.292
At 31 March 2024
286,139
457,201
45,695
140,822
929,857
Depreclatlon
Al 1 April 2023
Charge for the year
43,047
25,498
189,489
48.515
31.194
725
88,714
14,785
350,444
89.523
At 31 March 2024
68,545
238,004
31,919
101,499
439,967
Net Book Amount
At 31 March 2024
217,594
219,197
13,776
39,323
489,890
Al 31 March 2023
200,147
231,299
50,674
482,121
Charlty
Flxtures and
fittings
Computer
Equipment
Vans
Totals
Cost
At 1 April 2023
Additions
29.483
15,308
18,245
81,811
129,539
15,308
At 31 March 2024
44.791
18,245
81,811
144,847
Depreclation
At 1 April 2023
Charge for the year
11,830
4,396
18,245
43,938
10,336
74,013
14,732
At 31 March 2024
16,226
18,245
54,274
88,745
Net Book Amount
At 31 March 2024
28,565
27,537
56,102
At 31 March 2023
17,653
37,873
55.526

Florence Nlghtlngal• Hospoce Charity
31 March 2024
Notes to the financial statements (continued)
12
Fixed asset investments
Group
Shares in
Listed participating
Investments
interests
Totals
Market value
At 1 April 2023
Additions
Disposals
Investment gains
5,219,713
6,335,672
15.417,948)
263,820
16,679
5.236,392
6.335,672
(5,417,948)
263,820
At 31 March 2023
6,401,257
16,679
6,417,936
Net book value
At 31 March 2024
6,401,259
16,679
6.417,938
At 31 March 2023
5,219,713
16,679
5.236.392
Charity
Shares in
group
undertakings
Shares in
Listed participating
Investments
interests
Totals
Market value
At 1 April 2023
Additions
Disposals
Investment gains
5,219,713
6,335,672
(5,417.948)
263.820
16.679
5,236.394
6.335.672
{5.417,948)
263,820
At 31 March 2024
6,401,257
16.679
6.417.938
Net book value
At 31 March 2024
6,401,257
16.679
6,417.938
At 31 March 2023
5.219.713
16,679
5,236.394
The historical cost of listed investments (for Group and Charity) held al the year-end was £5.503,452
12023. £4,089.803).
The Company's investments at the balance sheet date in the share capital of group undertakings
and participating interests comprise the following..
The Hospice Lottery Partnership Limiled
Al 31 March 2024 the charitable company owned fourteen shares of £1 nominal value each in The
Hospice Lollery Partnership Limited, a company registered in England and Vvales, carrying out
fundraising for five hospices including Florence Nightingale Hospice Charity. Florence Nightingale
Hospice Charity has held an interest in The Hospice Lottery Partnership Limited since its
incorporation in 1997. The directors consider this an investment as they have no significant influence
and have no management rights in the strategic, tactical or operational decisions made by The
Hospice Lottery Partnership Limited. The value of the investment in the company is recognised at
cost as the equity investment is unquoted and the value cannot be measured reliably. The group
does not intend to dispose of the investment in the foreseeable future.

Flor•nc• Nlghtlngal• Ho8plc• Ch•rlty
31 March 2024
35
Notes to the financial statements (continued)
Florence Nlghtlngale Hosplce Shops Llmlted
Nature of business- Operating Charity shops
Class of Share:
Ordinary
holding
100
2024
2023
Aggregate capital and reserves
150,715
(42.866)
The investrnent in group undertakings relates to the cost of the 2 ordlnary shares of £1 each, being
100% of the issued share capital of Florence Nightingale Hospice Shops Limited, a company
incorporated in England and Wales, which is the trading subsidiary of the charitable company.
A summary of the results of the subsidiary is shown below:
2024
2023
Gross tumover
Gift Aid donated to Florence Nightingale Hospice Charity
2.593,901
672,883
1.777,927
441,864
Turnover
Cost of sales
1.921,018
182,161)
1,338,083
(60.500)
Gross profft
1,838,857
1,275,563
Administrative expenses
Other operating and interest Income
{1.652,627)
7,351
(1,277,992)
32,034
Net profit before tax and after Gift Aid donation related to
donated goods
193,581
29,605
Tax on profivlloss)
Net profit after Gift Aid donation related to donated goods
193,581
29,605
The aggregate of Ihe assets, liabilities and reserves was:
Assets
Liabilities
1,150,328
{999,613)
150,715
814,102
1856,968)
Reserves
{42,866)
Income from the sale of gift aided donated goods is not included in the subsidiary company's profit
and loss account.

lor•nc• Nlghtlngal• Ho•plc• Charlty
31 M•r¢h 2024
36
Notes to the financial statements (continued)
13
Stocks
2024
2023
Group
6,415
11,668
14
Debtors: Amounts falling due within one y•ar
Group
2024
Charlty
2024
Group
2023
Charity
2023
Amounts owed by group undertakings
Prepayments and accrued income
Olher debtors
909,482
49,191
514,270
763,023
28,643
817,139
156,023
560,630
106,696
906.310
716,653
1,472,943
1,013,006
1,608.805
15
Cr•ditors: Amounts falling due wfthln one year
Group
2024
Charily
2024
Group
2023
Charily
2023
Trade Creditors
Other creditors
17,785
534,648
11,840
450,464
22,322
476,187
9,596
396,942
552,433
462,304
498,509
406,538
Movement in funds
Group
At Net movem•nt
At
1 April 2023
In funds 31 Ma￿h 2024
Unrestricted funds
Designated funds
Restricted funds
1,608,516
5,927,349
86,384
762,476
{23,477)
4,022
2,370.992
5,903,872
90,406
Tolal funds
7.622,249
743,021
8,365,270

Florfjne• Nlghtlngalo Hospi¢e Charity
34 March 2024
37
Notes to the financial statements (continued)
Charity
Net
movement
in funds
Al
31 March 2023
At
31 March 2024
Unrestricted funds
Designated funds
Restricted funds
1,649,412
5,927,349
86,384
570,865
{23,477)
4,022
2.220,277
5.903,872
90,406
Total funds
7,663,145
551.410
8.214,555
Designated funds have been established for:
The funding of-.
The Charity's contractual commitments to the services delivered by the Florence Nightingale
Hospice, part of Buckinghamshire Healthcare NHS Trust, in 2024125 and 2025126.
Two years, estimated cost for new agreed services not currently contracted,
The annual hospice building capital budget.
Rentals due on the Charity's HQ building and its current portfolio of shops to the break points in theif
leases. and
An estimate of the rentals due on new shop leases likely to be acquired in 2024125.
Restricted funds
During the year the group and the charitable company received donations that the donors had specified to
be spent on certain areas of the Charity's expenditure. These are classified as restricted funds as follows-
At
1 April 2023
Monies
received
Expenditure
in year
At
31 March 2024
Staff Benefit
FNH@Home
Day Hospice
Lymphoedema
Florrie's Children's Team
Volunteering
IPU Community Fund
Bereavement Project
Discharge Liaison Nurse
Nativity
Lymph Scanners
Therapy Support Worker
Carrington Trust
VR Headset
Wiz
E-van
General Restricted
28,046
8,920
106,578
511
1,639
87
10,000
18,623
(3,072)
(106.578)
1511)
(1,639)
187}
(10,000}
(7,918)
118,425)
123,665)
14,8001
(2,145)
(10,3141
1479)
1379)
118,000)
33,894
10,705
18,425
25,114
4,800
1,449
2,145
935
500
500
18,000
12,200
31,395
10,000
621
21
121
12,200
31.395
86.385
212,033
1208,012}
90.406

Florence Nlghtlngal• Hosplco Charlty
31 March 2024
38
Notes to the financial statements (continued)
At
1 April 2022
Monies
received
Expenditure
in year
At
31 March 2023
Staff Benefit
27,115
5.098
(4.167)
28.046
FNH@Home
Day Hospice
Lymphoedema
Florrie's Children's Team
Volunteering
Schools Project
IPU Community Fund
Bereavement Project
Discharge Liaison Nurse
Nativity
Bladder Scanners
Therapy Support Worker
109.632
1,250
610
21,000
10,000
(109,632)
(1,250)
(610)
(21,000)
(15,833)
5,833
5,285
67,856
(5.285)
(66.499)
(14,903)
(1,500)
(9.479)
17,068
40,017
18,425
25.114
4.800
6,300
9.479
10,000
10.000
90.033
246,510
250,158
86.385
The Charity is grateful for the support received from Charitable Trusts & Foundations that have made grants
during the financial year. Larger grants were received from The Albert Hunt Trust. The Rothschild
Foundation, The Stratton No.2 Charitable Trust. Fairhive, The Childwick Trust, The Hodge Foundation, The
Anthony V Martin Charitable Foundation. and William Harding's Charity.
17
Related party transactions
The group and the charitable company received income from The Hospice Lottery Partnership
Limited of which it is a shareholder, totalling £200,184 in the year (2023: £199,639). At the year-end
there was a balance of £540 {2023.' £nil) owed from The Hospice Lottery Partnership Limited to the
group and the charitable company.
Jo Turner (Chief Executive) is also a director of The Hospice Lottery Partnership Limited as the
representative of the Charity. The Hospice Lottery Partnership Limited was established in 1997 and
Florence Nightingale Hospice Charity is one of the three founding hospices it supports. benefitting
from a contribution to our funds of £3,027.46412023.' £2,827,464) since that time. There are now
seven hospices which are supported through this company. Florence Nightingale Hospice Charity
owns shares in The Hospice Lottery Partnership Limited from which it receives a share of the profits
raised.
When needed, the Charity has ulilised the services of Parrott and Coales LLP for legal advice and to
process property leases. This entity closed in April 2023 and so the Charity will no longer being
using their services. Mr J Leggett formerly from Parrott and Coales LLP is a Trustee. The value of
the amount spent by the Charity Wlth Parrott and Coales LLP for legal work in the year was
£2,190+VAT {2023. £8.495+VAT).
During the year, APS Accountancy Limited. donated £1,200 {2023'. £nill to the charity. Mr C
Shennan. a Trustee, is also a Director of APS Accountancy Limited.

Flor•nc• Nlghtlngal• Ho#ple• Charlty
31 March 2024
39
Notes to the financial statements (continued)
Operating lease commitments
As at 31 March 2024 the Charity had total commitments under non-canc811able leases as follows:
Group
Charity
Group
Charity
2024
2024
2023
2023
Wlthin one year
Between one and five years
In more than five years
388,541
1.081,017
761,683
223,750
758.675
694,045
355,373
1,071,593
825,384
184.783
642,820
697,622
2,229,241
1.676,470
2,252,350
1.525,225
19
Outstanding m•mb•rship liability
Each member gives a guarantee to contribute a sum, not exceeding £10, to the Charity should it be
wound up.
20
Financlal Instruments
Group
2024
Charity
2024
Group
2023
Charity
2023
Financial assets measured at fair
value through net Incomelexpendlture
Fixed asset investmenls
6,401,257
6,401,259
5,219,713
5,219,715
Financlal assets measured at
amortised cost
Flxed asset investments
16,679
16,679
16,679
16,679
Debt instruments measured at
amortised cost
Other debtors
Amounts owed by group undertakings
560.630
514,270
909.482
906,310
817,139
763,023
560,630
1,423,752
906,310
1,580.162
Financial liabilities measured at
amortised cost
Trade creditors
Other Creditors
17,785
534.648
11,840
450,464
22,322
476,187
9,596
396,942
552,433
462.304
498,509
406,538

Plor•nco Nlghtlngal• Ho•plc• Charlty
31 March 2024
40
Notes to the financial statements (continued)
The income. expenses. net gains and losses attributable to the Charity's flnancial instruments are
summarised as follows:
Group
2024
Charity
2024
Group
2023
Charity
2023
Income and expenses
Flnancial ass8ts measured at fair
value through net in¢omel8xpenditure
226,775
226,775
90,744
90,744
Net gains and losses (including
changes in fair value)
Financial assets measured at fair
value through net incomelexpenditure
263,820
263,820
(202,002)
(202,002)
21
Comparative statement of financlal a¢tlvltles
Unr•strlcted Designated Restrlctod Total Funds
Funds
Funds
Funds
2023
Income
Donations, Legacies and Grants 1
Income from other trading
activities
Income from investments
1.662,472
246,510 1.908,982
1.886.415
90,744
1.886,415
90,744
Total Income
3,639,e31
246,510 3,886,141
Expanditure
Costs of raising funds:
Fundraising
Shops Trading
Support staff costs
Expenditure on charitable activities S
Total resources expended
529,286
1,386,933
159,565
1,040,682
529,286
1,386,933
159,565
1,290,841
250,159
3,116,466
250,159
3,366,625
Taxation
11

Flar•ne• Nlghtlngal• Ho*plc• Charlty
31 M•rch 2024
41
Notes to the financial statements (continued)
Net Income before galnsl
(losses) on investments
Unrealised gainsl(losses) on
investment assets
523,165
(3.649)
519,516
13
(202,002>
{202.002)
317,514
Net Incomelexpenditure
Transfers be￿een funds
321,163
(934,462)
{3,649)
934.462
Net movement in funds
17
{613,299)
934,462
(3,649)
317,514
Reconciliation of funds
Total funds brought forward at 1st
April
Totsl funds carrled forward at 17
31•t March
2,221,815 4,992,887
90.033
7,304,735
1,608,516 5,927,349
86,384 7,622,249