2021-03-31-accounts

REGISTERED COMPANY NUMBER- 06057797 IEngland and Wales) REGISTERED CHARITY NUMBER.. 1118711 REPORT OF THE TRUSTEES AND FINANCIAL STATEMEWts FOR THE YEAR ENDEO 31 MARCH 2021 FOR AGE CONCERN ISLE OF WIGHT Bright Brown Limlted Chartered Accountants statutory Audltor Exchange House st. Cross Lane Newport Isle of WlÉht P03CI 5BZ

AGE CONCERN ISLE OF WIGfr CONTENTS OF THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Page Report of the Trustees I to 15 Report of the Independent Audltors 16 to 18 Statement of Flnanclal Artlvltle5 19 Balance Sheet 20 Cash Flow Statement 21 Notes to the Cash Wt>w Statement 22 Notes to the Flnandal Statemerrts 23 to 40

AGE CONCERN ISLE OF WIGHT {REGISTERED NUM8ER'. 060577971 REPORT OF THETRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 The trustees who are a150 directors of the d)arlty for the purposes of the Companies Att 21J06, prèsent their report with the financial statements of the charlty for the yèar ended 31 March 2021. The trustees have adopted the provisions of Ac¢ountlnB and Reporting by Charitie5'. Statement of RecoFnmended Practice applicable to charities preparing their attounts in accordance wlth the Financial Reporting Standard applitabSe In the UK and Republic of Ireland IFRS 1021 (effective l January 20191. OBJECTIVES AND AcTIV￿lEs Alms and obloctlves Age UK Isle of Wight exists to enable older Islander5 to live the life they choose / the best Ilfe they can. The Charity Objectg prtsmoto the following purposes for the benefit of the public and/or older people within the Isle of Wight.. preventing or relieving the poverty of older people; advancing education,. preventing or relieving sickness, disease or Suffering Iwhether emotional, ment31 or physlcall,. promoting equallty and dlversity-, promoting the human rights of older people In accordance with the Universal Declaration of Human Rights,. S51Sting older people In need by reason of111-health, social exclusion or other di5advantage,' and such other charitable purpose5 for the benefil pf older pecple as the Directors from tlme to tlme declde,. the outcome of this bein8 the prornotion of thÈ well-being ol older people. Our aims fully reflect the purposes ihat the charily was set up to further. Thé focus ot our work and ensuring It dell¥ers our aims The collcluslon of a new S-year development Strategy has been delayed by Covid-19 as staff and Trustees 50vght to focu5 on serwte delivery to ensure oldèr Islanders were sllPPOrted whilst many shielded. and focus wa5 on recovery planning to ensure the Charity was 5U5tainable into the future. As a re5uIt, we continue to measure ourselves against our'our Strategic Direction 2017-2022, plan which remains relevant as we strlve to achieve a better quality of life for older151andefS, their Carers and families. It is antlcip3tÈd that work on a new strategy w511 be well advanced by the end of March 2022. The Recovery Plan references the priorltles highlighted through the Sustainability Strategy and Plan (March 20201 and ha5 been used a5 a key focu5 fDf 2020121 a5 we navigate thiough the pandemic. Page I

AGE CONCERN ISLE OF WIGfrff IREGisfEftED NUMBER: 060577971 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 Learnlng from the pandemlc By March 2020, it Was 9ulckly becomin8 clear that Sustainability plannillg had been tlmety as we faced the thallenBe of Covid-19, which has required us to be even more aglle and collaborative in our lotal response to meet the needs of older, vulnerèble, and shielding re5ident5 to ensure that servi¢És are delivered in a safe, tirnely and priorltised manner. At the same tlme, we had to c105e our Liffi£e. enable our slaff to work from home, and put in place approprlate measures tts proiott those staff and volunteers who were required to work in a clinical environment or in close contact with clients. We became adept at remote working and found different ways, using technolo￿, to maintain as many services as posslble. We also provided addltional 5tipport to older people who became rnore vulnerable because they were digltally excluded. As many daily activities rnoved online, Includlng shopping and banking, we first acted as a 'safety nèt, to ensure their access to e55ential services was retained before working with people individually to overcome barriers for the future. As a result, by ihe second and third wave of the pandemic we had been able to help people to become more personally resilient In everyday tasks. HowÈver, there will be a legacy from the pandernlc that will need addre￿Ing,. including social i501ation, moblllty and mental health. Trustees met with the CEO weekly In the early days of the pandemic to keep infofmed and offer encouragement durlng a fast-moving situation. Thls was in addition to the regular cycle of monitoiing Yeview and ctsmmlttee meetings. Regular Scrutiny look5 at what has been achieved, the beneficlal impact on our clients and community and where we might improve. Thi5 keep5 us on track and helps ensure thal as a charity we are working to our stated purposes. mindful of the Charlty Commission's guidance L)n publi¢ benefit In how our executive tèam plan to deliver activitie5 that contribute to our aims and oblectives. frlow our attlvltles dEllyer public benefit Throughout the year, Trustees, staff, and volunteers have ensured our charitable activlties promote the wellbeing of older people, thèir carers and families and are undertaken to Further our charitable purp05e5 for the public benefit. We are improving in the ways In which we tell thè story of ihe Chdrlty's work, and its impact, to all stakeholders,. our supporters and benefi£lariÈs, grant makers and funding bodie5. Who used and benefltted from our servlt•s and projects? Ouf objècts and funding constraints restrict the services we wish to providè to thoso resident on the Isle of Wight, although indirectly those servlces a150 SUPPOrt lelatives, tarers and friends living on the mainland. Almost 50% of the Island5 population is aged 50 or over,. 27.3% of the total are aged 65+. Dèmand for our services remains high to a point where many services have some level of waitlng list before we can offer assistance. The pandemic has seen a record number of enquiries from resldents. In 2020121, Age UKIW had a total of more than 53,9C() contacts with 5,061 clSents. The peicentage of Island resldents supported, Ilsted by age group, is displayèd below. of partlcular Significance is that 28% of Island resident5 aged 91+ received support from Age UKIW. Under 50s 1.3% 51-60s 1.9% 61-70s 3.2% 71-805 81-90s 11.5% 19.4% 91+ 28% % of Isle of Wlght Population supported by AUKIW Primarlly the above flgure5 relate lo the Living Well Servlce. Enquifies came from all areas of the Island but most demandi per head of older population, was from Bembridg@, Sahdown and Yarmouth. Page 2

AGE CONCERN 15LE OF WIGHT (REGISTERED NUMBER: 060577971 REPORT OFThE TRUSTEES FOR THE YEAR ÉNDED 31 MARCH 2021 Those aged 71-80 were the hi8hèst users of boih the Information and Advice 5erviceg136%1, and the Living Well projects 134% of users). While those aged 81-90 were highest users of the support provided through thè Good Nelghbour Scheme volunteer5 135% of contacts) evldenclng the care the Charity offèrs to older151anders to live independentW in later life. Clients were 62% female, and a third of clients133%1 livÈ alone. Excluding anonymous enquiries, 52% of clients reported a primary health and care need, with l in 5 having more than one health cgndition. The percentage of Clients who have reported each health need 15 broken down below. 36% Physical DlsabS1ity 7% Mental Health 6% Dementia 4% Hearing Los5 3% Learning Disabilities 3% Visual Impairment 0.03% Substance Misuse A numbei of our dlents report multiple conditions and thèrefore when this data Is collated, It Is included in nurnerous categories creating an overlap in the figures. Accessibilily to our Services is a piioilty, and we offer as many channe15 of communication as possible. Durlng the pandemic there has been an increase in telephone contact wlth clients to ensure their safety. Due to CovlcJ-19,. telephone contact174% of contactsl. face to face meetings and home visit517%1 and Èmail19%1. Soclal media, web51te and text contacts are also available. Page 3

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER., 060577971 RÉPORT OF THE TRUSTEES FOR THE YEAR ENDEO 31 MARCH 2021 ACHIEVEMENT AND PERFORMANCE Revlew of activltles SÈrvlces that are funded through Krants andlor contracts A5 P6rt of our sustainability planning a dlstlnction was made between those charitable seyvlces that were ditectly involved in inieBf3ted dellvery of health and care activity, and those that enabled people to thrive. The onset of Covid-19 has reinforced the mes5a8e that It Is a5 equally important to thrive as survlve, and this will be reflected in our plans for the next 12 months. The integration of Informatron and Advice, Care NaviEat(on and the Llving Well and Volunteerin8 Service undertaken during 2019120, Snto a Gateway team, has been embedded and worked well to manaBe the extra demand causÈd by the pandemic. Informatlon and Advi The provislon of Independent, impartlal and confidential information and advice enables people to make informed decisions and exérclsè maximum control over theii Ilve5. Access to the Service is throu8h telephone enquiry, appointments, Outrèach event5 and horne visits for those who cannot gèt into the Isle Help Hub Iclosed due to Covld-191. A total of 1.525 enquirie5 were answered by the team during the year. Care Navi ators Offering a person centered, hDlistic hpproach to health and Social care, the Carè Navigators team of six FTE posts contribute to the Locallty based rewews of pèople with multiple and complex needs. They supported 927 client5 to Ilve more indèpendently and manage their long-term health conditions, avoiding crisis whÈfè posslble. Assistance was provided to our client5 by Dver 100 different project5 and sÈrvicès through onward referral.. 60% of them in the voluntary sector supporting independent living. Funding for the programme In 2020-21 ha5 been from thelsle of Wl8ht Clinical Commlssioning Group ICCGI. Funded through the Improved Bètter Car@ Fund IIBCFI Age UKIW is lead partner for the Llvlng Well project which 15 partr)ership of three organisation5 Wlth the aim of promoting independent living and 5UPPQrt for adults wSth learning disabilities, carers, older people and those who havè poor mental health. All enquirie5 to Social Servites that do not meet their CTlteri3 arè forwarded onto the Livin8 Well team for assIstan￿. The Living Well tèam and Carè Navigator5 work in synergy a5 an integrated team that tOBether supported 2,038 Individual dlènts. H05 tal Pro ec Age UKIW has provided Support Sèrvlces workinE in collaboration with the IW NHS helping lo improve discharge timès and focusing on patients who a¥e medically fit for discharge who are on Pathways O and l. The team at the hospital has supported staffing capacity and policy change which has ensured cllents are not admitted unnece5sarilv. There have been 3 projects dellvered anLI funded by CovTrd-19 Funding. Project i. To provide an Aclivities CoordSnator and Care Navi8ator to the Hospltal Community unit. Providin8 meaninghjl actlvlty to encourage mobility and recovery. Project 2. To provide Care Navigator5 on community wards at the hospital supporting discharge for patients who are medically fil to leave hospltal. Project 3. To providè ca￿ Navigation Support lo the Crlsi5 team at St Mary's Hospitsl, with tommunlty support staff, enabling people to stay at home and avold hospital admittancè. Page 4

AGE CONCERN 15LE OF WIGfrrr IREGISTERED NUMBER: 060577971 REPORT OF THE TRUSTEE5 FOR THE YEAR ENDED 31 MARCH 2021 Good Nei hbour Scheme Our volunteer Service has over 200 volunteers who a55iSt our oldor neiEhbours in times of genuine need if they haye no faynlly or friends to turn to for help. Over the last year the service has lèd on the Covid-19 response in partnership with the IOW Councll, supportlnB the 151and community with shoppin& collection of prescriptTrons and medlcatlon, welfare calls and bèfi￿Èndln￿. Thro*Aghout lockdowns the Service had to be reduced, thi5 wa5 due to Government guidance and a number of volunteèrs having to step down due to shielding. A recruitment drive for Covid-19 volunteer5 was set up to Tespond to the demands and needs of the Island's communlty. 2,023 clients had a contact via the telephone and 1,197 re￿IVed volunteer 5UPPOrt visits. The Digital Inclusitrn Project, revived thTOU8h funding frtsm an anonymous donor and The Mary Pitti5 Fund, played a vital role in the Covld-19 response durinE the pandemic. The project, staffed by volunteers, helped older residents to acce5S their money through online bankln8 and access vital supplle5 Suth as food shopplng and prescription deliverie5. The project also allowed older isolated residents to stay connected with their loved ones. Through its free technology loan seNlce, it provided iPads to151and Care Home5, offeced a means to attend live streaming funer3ls and provlded many Island resldent5 who hacl no access to technology, the aiJility to vldeo call their friends and familie5. enin heds Men In Sheds were able to utilise funding ori8inally given by the National Lottery for a ShedFe5t event, the event was cancelled In 2020 due to the pandemic. The Lottery agfeed the funds could Instead be used to Support the 15 sheds to recover from the effects of the pandemic. Initial restrictiortrs meant that men were urbable to meet in person, many met virtually, and arè now being guided short term by a Coordinator to ensure thbt each shed has the necessary Covld-19 rlsk assessments in place. Induding the provislon of PPE and anything else relevant to each shed to eriable member5 to have continued access to social opportunity and peer to peer 5tspporl for each other through shared activity. e Frl ndl Island Age Frlendly Island is the only remaining projert under the Ageing Better PfoBramme, funded by The National Lottery CommunTrty Fund. In Its sixth year of funding it continued to engage with stakeholders from the public, private and voluntary sectors. The project delivered Public Forum5 and established an Older Persons 5teerinB Group to ensure that the project work was led by the voices of older people. During this year Ihe prpject had to ￿fOcuS its work In r￿ponse to the Covid-19 pandemic There was an emphasis on addfessing environmental challenges that Government restrictions placed on the community which led to the productlon of the Out & About Cards, amongst oiher initiatives. A DfBltal Connectlvlty Steerlng Group was set up to addres5 the digital divlde and understand the support that was needed to Ènable older people to be connected. In this last year the Project Manager has been partly seconded to the Isle of WIBht Councll. This secondment Is an opportunlty io embed Age Friendly principles within the Countil. The ABe Friendly Training has 5uccessfthI￿ bÈen moved to an online plafform and Ilke the face to face tralnlng Is accredlted bv the CPD Standard5 Offi￿. Lesbian Ga Bisexual & Trans ender LG ort This project, funded by The Offlce of the Police and Crirne Cornmi55ioner IOPCCI, delivered support to older member5 of the Island's LGBT Communlty who fflay be victims of Hate Crime or LGBT Dornestic Violentè. Throughout the pandemic, the local Lesbian and Gay Liaison Officers reported that most abuse was being received through online platfo¥m5. Consequently, a virtual Informatlon hub and online abuse toolkit were created to 5ignposl those expÈrièncin8 hate crime or abuse to the appropriatè auihoritles. Page 5

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER.. 060577971 REPORT OF THE TRUSTEE5 FOR THE YEAR ENDED31 MARCH 2021 LGBT Awareness tralning was delivered to lotal Island Caro Homes and HMP Staff Members to improve the understanding of the Issues facing older LGBT people. A partnership with 'Ovt un an Island, helped to host fortnightly ViTtual support sessions that Saw up 10 40 regular attendees. These 5es5ions have provlded 3 safe place for soc¢al interaction where key messages in hate crime detectlon and reporting have been discu55ed and an inclusive atmosphere and ethos promoted. Funding for thls project ended in March 2021. but the sesslons through 'Out on an 151and' will rernaln, and begin again in person when Government T￿trict10n5 allow. Widows Pro ect Launched in December, thi5 project funded by the Mary Pltt4s Fund and overseen by the Newport COngr￿atiOnal Churd), offered support to all widows livin8 Wlthin the parish of Newport. Initial referrals of support dvring the pandemic included Emergency Covld-19 Response and also linked in projects such as Digital Inclusion and Good Neighbour Scheme. A survey was then undertaken an(J the majority of feedback received showed a demand for social opportunlty and work has begun on the creation of an Activities Programme. Restorative Justice Pro ect The Restorative Jlsstice Project brings Island resldents hamied by crime, anti-social behaviour or conflict into communication wlth those responsible, enabling everyone affected by a particular incident to play a part In repalrlng the harrn and finding a P051tive way forward. It helps young offender5 See the tfue effects of ciirne and antl-soclal behawour on older residents and creates opportunltles for positive intergenerational relationships. This Project is being delivered in partnership with Restorative Solution5 and ha5 been ¢ommlssloned until 2022. Servlces that are charBed for Alongside charitable activlty, funded by grant5 or through public sector contracts, to create better financial 5UStainabilily the Charity dellvers several services where a charge is made to the in(lividu61. These services are clearly stated as char8ed for and rè règulaTly reviewed to ensure that the Charity 15 not subsid15ing them but that they make a small surplus to be put back into the Charity to enable it to operate. All SerV￿ceS ctsntinue to allgn wlth the Charlty's purpose and objectives. Independent U¥lng Servl¢Ès: JustAbout You JAY To enable older people to maintain thehr independènce and stay actwe in their communitie5 lust About You provide5 Support Workers to undertake essential domestic tasks that client5 are no longer able to do for themselves. This may include shopping, cleanine, laundry, food preparation, do8-walking artd sltting. Clients are aged from 50 years and they decide how many hours of thelr Support Workers time they wish to purchase each week. Durin8 2020121, 469 cllents were supported to remain at home- 8ivSng employment to 63 people. Throughout the Covld..19 pandemlc the Just About You servlce was reduced following the Government rÈstrictlons. Thls had a significant ifflpacl on the service and durlng the lockdowns we were only able to provide essential vislts for shopping and meal preparation. We also Introduced mobile phones wlth a call round App for 5upporl Worker5 to use, thi5 has enabled u5 to go paperle55 and be more efficient. Home Safe Servic The char8ed for Handyperson and Gardening Service provides a service across the Island. 3 techniclans are currently employed to carry out the work in the cornmunity with 2 offictrbased members of staff who ctrordlnate the booklngs and allocate the work. In 202012021, the service re￿iVed 1,757 contacts asslsting 398 clients. Throughout 20201202L the Home Safe Service has had pèriods of timè where servlce dellvery has been put on hold, due to the pandemic and the Government ie5trictions on service delivery. Hoffle Safe is now worklng rjn servSce recovery. Page 6

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER: 060577971 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 Any surplu5 made by Just About You and Home Safe is used to 5UPPOrt our charitable objectives and organisational sustainability. other vltal Income generatlns attivlty to gener￿e a mlxed Income E￿nomY. FhJndralslJ)B actlvltle5 Age UKIW'S fundraising Is driven internally and no professlonal or commerclal organisation has been engaged. Age UKIW ha5 an internal Fundraising Pfomlse and Code of Conduct that is adhered to and wa5 registered with the Fundrai5in8 Regulator in March 2018. All events comply with the aforementioned standards and are reviewed after each event. Age UKIW ha5 not received any complaints with regards to its fundraising activities durlng the 2020/21 f4nancial year. All fundraisin8 a¢lSvltles comply wilh General Data Protection Re8ulations. Due to the pandemSc, none of the AUKIW'S annual fundralslng events were able to take place. Smaller vlrtual event5 were ndertaken generatlng a total of £3,769. Donation campaigns were launched, in total the Charity re¢elved £65,984 in donatlons, an additional £13,607 was clalmed through Gift Aid and £2,0(M) in legacy donations. A further £342,911 wa5 generated through bid writlng to support the Emergency Covid-19 response. FINANCIAL RVIIEW Flnanclal position At the start of the pandemic, Age UKIW envisaged a challenging year but with prudent Cost management, thè Coronavirus Job Rètention Scheme and additional Emergency Care Grant Sncome we generated a Surplus whlch will be used in subsequent years to counter the major impacts of the pandemic. ncoming unrestricted and restricted resources for the year, available for charitable application weie respectively, £1,021,413 and £1,629,866 12020: £882,235 and £1,667,589). Unrestricted and festricted expenditure arnounted to £679.847 and £1,545,531 12020.. £758,675 and £2,030,544). Unrestricted and restricted fund5 carried forward at the end of the year amounted to £1,186,577 and f 248.475 re5pectivoly12020.' £840,858 and £168,293). The sn-year surplus of £425,901 includes a surplus on restricted funds of £80,182. Unfestricted Income can be useLI to SilPPQrt the charity to achieve Its Charitable objectives, however the spend of re5trirted funds 15 limlted to specific projects. Princlpal lundln8 sources Big Lottery- Ageing Better- £365,730 Independent Llving Servlce, Just About You- £301,631 IOW Council- £685,073 CCG - £536,170 Grantmakln8 Two of the charlty's projects, thè A8eing Better Pfoject, funded by the Blg Lottery, an(f the Uvlng Well Pfoject are operated in partnership wlth other organisations to provide the full range of service5 offered. A5 the lead paltner, the charity received the initial 8rant from the fundeT, and these payments to other partners have been reflected as grants in the accounts. By working in partnership in thls way the projerts can dellver a wider variety of services to the benefit of the reclpients. Page 7

AGE CONCEBN ISLE OF wifjiff {REGISTERED NUMBER: 060577971 REPORT OF THETRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 FINANCIAL REVIEW Inve5tmèni pollcy After prudent allocation of reseNes for good governance, and commitmÈnt to an average of 3 month5 Ilquidity available at all times, there are few funds remalning for long-term investment. However, Trustees remain committed to malntaiv, and if possible. enhance the value of the invested funds taking a balanced risk approach through due diligen￿. It rernains particularly important to ensure that reserves do not erode over tlme because of the effect of inflatlon. Age UK IW seeks to mlnlmise the level of risk inherent with achieving the objectives set out above, by holdin8 a diver51fied investment portfolio with an ovefall low rlsk. A review of the Investment policy Is undertaken annually by the Finance and Rlsk CommiHee and any rlsk to the Charity Is mltigated by Investin8 the Charity's fund5 different bank accounts rather than an Investrnent pr)rtfolio. Reserves polky The Finan￿ and Risk Committee annually revlew the charity's requirernents for 1è5erves in light of the main risks to the organi5ation, making a recommendation that 15 ratified by the whole Board. Requirement5 are reviewed ègainsl the prioritles for reservé% as laid out in the Reserve5 Pollcy which highlights three core purposes.. o To help manage tluctuations In working capltal Icashflowl To cover specific investments for the lon8 term benefit of the Charlty's objectlves (infrastructure investment to maintainlrenew fixed assets- IT and other èquipment to maintain efficient working and illnovationl To allow key staff to continue workin& primarily to secuie new funding in the event that other fundin8 cea5e5 and the organisations future is at risk IGeneral Fund). It is the pollcy of the tharlty to maintain Un￿StrICted funds, which are the free reserve5 available to the Charity, at a minimum level of 3 months and a target level of 4 months unrestricted expenditure in order to be confident of maintaining the essential work of the Charity in the event of a si8nific3nt drop in funding and to avoid cash flow problems. Budgeted expendlture for 2021122 15 £2.2 million so the Charity Is now achievlng its tar8et free reserves lèvel. The overall reserves of the charlty held at 31 March 2021 amounted to £1,435,052 of which £248,478 are held for re.stricted purposes. Unrestrirted reserves of £258,940 represent fixed assets and are linked to asset value5 in the balance sheet. An additional amount of £100,051 of unrestricted reserve% relating to legacies and other fundlng re￿iVed have been designated for 5peciflc purp05è5 by Trustees. Thi5 leaves £827,583 of free unrestricted reserves which 15 conslde¥ed by the Trustees to be sufficient to meet the reserves policy of bdween three and four months expenditure. A significant deficit had been anticipated èarly in the financial year, but P051tive actlon was taken to seek alternative Sources of funding to mltlgate the impact. In addition, we recognised that the next financlal year would alsr) be difficult in terms of rebuilding service5 and recovefing Income Streams and there was a need to S￿Ure 5tabillty In the organlsation's reserve5 to allow that to happen for future years. Trustees have therefore established three new designa1￿ fund5 which will be used to help the recovery from the pandemic; these will focus on rebuilding services, developirh8 our communlty outreach and supportlng Dur staff. Deta415 of the fund5 are outlined in the Notes to the Accounts. Page 8

AGE CONCERN ISLE OF WIGHY IREGISTERED NUM8ER'. 060577971 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 CURRENT STATUS AND PRIORITIE5 FOR THE NEXT 12 MONTHS120211221 The Charltles long term CEO left Age UKIW in july 2021 and the 8oard appointed an Interim CEO to ensure the Charlty's stabillty durlng the transition period. Following a robust recruilment process the Board have appointed a permanent CEO and whi15t thi5 will inevltabby lead to a perlod of adjustment and consolidatlon, the Chariiy remains in a strong p051tion to push forward with Its straiegic priorities. Trustees, stsff 3hd voluntèèrs rÈmaln committed to recovery after the pandemlc, responding to the Ghanging needs of the Charity and its workfoTce. A5 a result, Age VKIW will focus on those activlties outlined as prioritie5 in the last annual rèport 120191201 whlch were postponed due to the pandemic, as sèt out bèlow. We wlll also learn from Covld-19 experience. The adapted ways of working created as a result of the pandemic will be reviewed and rètalned where benefit has been achieved. Where change ha5 been counter-productive. there will be a return to effective work￿n8 practices Pfior to the pandemic or new ￿dea5 will be trialled. We will focus on maintalning thè posStive mental health of staff and volunteers and maxlmlslng the use of technologv. Implementation of a Flew finance System Ixerol will be Completed enabllng online 3ccess to key financial data and greater financial transparenry and this will be followed by a review of other systèm5 to secure improved system integratlon and business efficiency. Alongside thls, we will cOntin￿e to drive forward plans for long-term financial sustainability. We will seek greater clarity around public sector contracts, explore the need for newladditional legal structures to help diversify options for servlce delivery and consider invÈgtment in income gènerating servic@s to increase the pa￿ of growth. Innovation and adaptsbility will be importJnt to achievè slmilar lovels of fundraising income if events are curtsiled. We will explore how national and local le550n5 learnt from the Lottery fun(led, Ageing Better Pro8ramme, universally acknowledged as Suc￿ssful, can be ernbedded a5 a legacy into our stratègv. Finally, hèving recoBnised the need to better communicate what we do, we will improve and expand our communltatlons and data collection to be able to inform and influence as required so that we better meet the need5 of our population. Page 9

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER: 060577971 REPORT OF THETIILISTEES FOR THE YEAR ENDED 31 MARCH 2021 STRUCTURE, GOVERNANCE AND MANAGEMENT Governing document AgÈ Concern Isle of Wight IACIWI was registered 35 a private limited company on 18th January 2007, reglstratlon no. 06057797. ACIW originally reglstered as a charity Dn 29th May 1973, and the company was registered as a charity on 5th April 2007. The assets of the original unincorporated assoclètion were transferred Into the private limited company wlth effe from 1st April 2008. ACIW'5 governing document Is its Memorandum and Artlcles of Assodatlon whlch establlshed the objects and powers of the charitable company and is governed undeT 115 Articles of A550ciation. This document was reviewed and redrafted durlng 2018119 for submlsslon to the Charlties Commlssign and Companies House, and apFJroval and ac￿pIanCe was received on 9 April 2019. In the event of the company being wound up member5 are required to contribute an amount not Èx¢ÈedinÈ £1.00. The charity Trustees are also directors of the company for the purposes of charity law and under the cr)mpany's Artldes are known as the Board. All members of the Board give their time voluntarily and receive no benefits from the charity. Any expenses reclalmed from the charity are sei out In note 14 to the accounts, totaling £Nil12020'. £401. Charities Governance Code 2017 The Board meets the principles and outcomes of the Charities Governance Code 2017 by elther applylng the recommended practice or by recording it5 explanation as to why it has decided not tD apply the Code and what Is done instead in certain circumstances. Trustee tenurè The Pfinciples of the Charity GoveTnance Code were accepted by the Board in 2018 and the Charity has taken sleps to assess how well it meets retommended good practice and ha5 acted on those areas identified for Improvement. Speclfically, the Boaid has accepted the recornmendation that in the future the maximum Trustee tenure should be nlne years. Under the reqijirements of the Memorandum and Articles of Association the memt)ers of the Board are elected to serve for a period of three years èfter which they must be rè-elected at th￿ next Annu31 GÈrteral Meeting. As reqvired by the revised Memorandum and Articles of Associatiorb a Retirement by Rotation Schedule was adopted with effect from the 2019 Annual Gèneral Meeting IAGMI. In 2020121, Dne Trvstee, Mis D Ber¥yman, reÈireLI from the Board having served nlne years and the Charity thank5 her for the active contribution she has made both as a Trustee and an Age UKIW volunteer in the comm4thnltv. Recrultment and appolntment of new Trustees An annual review takes place of the Board membershlp and In the event of skills being105t, or new skills identified as required by the Trustees, these are actively SOUEht through a recrultment process In accordante with the Trustee RecTUitment Poll¢y. Age UKIW also work5 to ensure thot the Board ieflect5 the Charity's commitment to equality and diversitv and the involvement of older people themselves. In anticipation of further resignatlons in the next financial yeai, the Board sought applicants to f511 two Trustee positions. As we were in lorkdown, it was decided to use our own volunteer list and network of contact5 to Identlfy potential candidates, as well a5 Using the goo(J 5ervi¢Ès of the local Chamber of Commerce. A number of people were interviewed and at our final Board meetin8 of 2020121, two candidates wefe appointed to join the Board at the start of 2021122. Together they prowde the Board with robust experience both in accounting and financial planninE. as well as increasing our commitment to equalitV4 diversity and inclu5ivIty of older residents. Page 10

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER- 060577971 REPORT OF THE TRUSTEES FOR THEYEAR ENDED31 MARCH 2021 STRUCTURE, GOVERNANCE AND MANAGEMENT Induction and trainin8 of newTru5tees A Trustee induction pack is maintainèd and contains a varietv Df information. induding various Charity Commission publications and the governance documents relevant to the Trustee role. These are made available to new and 5ervtng Trustees on 50ftware designed to manage access to all matefial whith Trustees requirè, including all meeting papers and notes. Key management remuneratltsn The board of Trustees makes deci5ion5 a5 to the pay of key manaBement personnel after glving due consideration to performance and the requirements of the roles. The t>oard has consldeiable HR pxperience which is invaluable in as51stln8 with this consideration. Related parties In 50 far 3g it is cornplemÈntary to the Chariiy's objects. the Char4ty Is guided by both local and national policy and Inltlatives. This includes-. Age UK Brand Partnership Agreement- Age UKIW is an independent Charity, separate from national Age UK. The charity works together with 4e UK and thè wlder network, In a spirii of collaboration and mutual support to achieve common goals, The Brand Partner relationship which is cuirently under ieview and in Jan*Jaiy 2021, Trustees and the Executive responded to a series of consultation papers about a proposed new Nètwork Partnership Agreement. De13ys due to the pandemic now mean that this will not be completed for appfoximate 18 month5. The outcome of the ABe UK natlonal's dellberations abO￿t the future will have an influence on Age UKIW'S future status. Every effort is being made to ensure that whatever change takes place, the many people who beneflt from our local services will continue to be able to do $0 irrespective of our future organisational form. A5 3 result, Trustees and staff of Age UKIW have worked hard to ensure Increased flnancial stability through the.. creation of mixed income streams to manage risk Informal collaborations with other local Age VKS local Sntegratlon Initiatlves in Health and Care Risk management Trustees re8ularly and attiveEy review the major rlsks to which the Charlty is exposed through monitoring the organisational risk register at both Finance and Risk and Trustee Monitorlng Meetlngs. A Buslnes5 Continuity Plan is in place with scheduled reviews. An additional (locument, covit>19 Recovery Plan, has been developed and is being implemented to man3Be the risks assoclatèd with the pandemic. Appropriate and legally compliant Systems or procedures have been developed to mitigate and manage identified risk5. Key risks identified 3nd response.. All risks and challenges a550ciated with COVID-19.. sustainabllity and service deliverv. Funding SUStainability- development tsf a sustainability plan that considers and responds to all opportunities to achieve 5UStainabillty. Uncertain funding outcomes with public sector partners. Flt)ancial challen8e5 whirh can lirnit the amount of traininB/development work needed. Challenge of maintaining a listed building. The Trustees belleve that ACIW'S approach to reserves, comblned wlth the annual r￿leW of the controls over key flnanclal systems, wlll provide adequate resouros when faced with a slgnificani drop in fundSng. These prO￿dureS are perlodic31ty remewed to ensure that they continue to meet the needs of the Charlty. Page 11

AGE COWCERN ISLE OF WIGHT IREG15TERED NUMBER,. 060577971 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 STRUCTURE, GOVEANANCE AND MANAGEMENT Board and Committee Structure The Charity has a Trustee Board currently comprising of 10 members who are responsible for the OVErall Bowernance and strategic direction of the Charity, and who come frorn a variety of backgrounds relevant to the Wofk of Age UKIW. From April 2019 the new Articles and Governance Rule5 allow for a Board of no less than 5 but a maximum of io Trustees. Trustee Monitorin8 Meetings are scheduled three times each year and there are two Committees- the Ftnance and Rlsk Committee, and an Income Generatlon and Communlcations Committee that each also meet 3 times per year. Additlonal meetings are arranged when required to discuss urgent business. At the 2019 AGM, the Board appointed a new Company Secretary, Mrs A Gallop, and thanked M5 J Dare for her many years. contribution. In July 2020 Ms l Dare was reinstated as Company Secretary as Mr5 A Gallop started Matèrnity Leave. The Company Secretary slts cln ihe Board but has no votlng rights. Llnk Trustee Role This role allows Trustee5 to gain an in-depth apprèciatlon of the work of a nomlnated department, bfoadenlng their own undeTstandin8, and providing an opportunity to probe and challenge. The respon51blè Head of Service will have a Trustee wlth whom they can discuss i55ue5 relating to their speclfit expertise and use a5 a soundlng board. Reporting mechanlsms have been established so that Trustees share their experience and learnlng twi￿ per year at Monitoring Meeting5. Page 12

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER: 060577971 REPORT OF TPIE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 STrUCTURE, GOVERNANCE AND MANAGEMENT Infrastructure and Organisational Structure Infrastructure A robust infrastructure is fundamental to the management and sustainability of Age UKIW an(1 Includes.. Chlef Executive Officer and Executive Assistant Governance Support for Trustees Human Res0￿fCes Health & Safety Prernises IT/Telephony Age Friendly Island Head of Finance and Qualitv Finan Quality Hèad of Service servI￿s Head of Development Fundralsin& Marketing and Communications Thrive Organisatlonal structure ACIW (TIA Age UK1sle of Wlghtl 15 a local, Independent registered Charity and a mefflber of the Age England Association. A5 a member of the Federation, Age UKIW Is able to share information with Ihe network of charitles under the Age UK umbrella. The day-to-day operation of Age UKIW is delegated to the Chief Executive Offlcer, Executive Team and Team Leader5 to dellver the sÈNices specified, meet strategic objective5 and ensure su5tainablllty is achieved. A Scheme of Delegation is In place with scheduled review5. Internal infrastiucture support has signlficantty improved to allow both Trustees and the Executive Team to monitor strategi progress and make sound declslons, maintaining f¢XUS on risk assessment, timely management accounting information and strategic ¥eportinB. structure Governance and Mana8ement Having successfully malntained the Chaiity's 1509001-2015 accrÈdTrtatlon for a ntsmber of yeais, following rigorous assessment and inspection by a team of external auditors, the Board was satisfied that quality prO￿$se8 had been successfully embedde(J in the or8anisalion. Faclng the prospect of addltlonal flnancial Pfèssures through Covid-19 in 2020121, the decision was taken not to apply for re-￿rtIfiCatIOn but to manage the quality prucess Internally. A more cost-effective. but e9ually thorough approach still malntaining the 1509001 fr8mework, has been developed which continues to reinforce the charity's commitment to quality principles and the implementation of a Quality Management System. A Quallty Policy and Quality Assurance Action Plan have been agreed by the Board, setting out the rÈgtslar internal audlting of activities, Contlnued adhefence to quality standards and Board level monltorlng of outcome5. The Charity a150 contlnued to malntain the AUK Chailty Quality Standard ICQS) whlch recognlses the hiBh standard of our performance as an organtsation. It certifie5 that oui or8anSsation Is well governed and managed., ha5 a clear dlTection and strategy,. aftd is committÈd to ensuring the well-being and safety of oltler people, our Staff and volunteers. Page 13

AGE CONCERN ISLE OF WIGHT IREGISTEREO NiIMBER.' 060577971 REPORT OF THE TRUSTEES FOR THEYL4R ENDED31 MARCH 2021 REFERENCE AND ADMINISTRATIVE DETAIL5 Registered Company number 06057797 IEngland and Wales) Re8l$tefed Charlty number 1118711 Reglstered offlce St Thoma5, Chambers 147 High Streot Newport Isle of Wighi P030 ITY Trustees D Berryman IresiEned 5.4.211 V A Barraclough E L Elsom R Evans S Evans S Fraser L Buckman R Robertson A Thorne J Arche¥ lappolnted 12.4.211 P Eagle lappointed 12.4.211 Company Secretary Ms J Oare Ire5igned 21.07.211 Audltors Bright Brown Llmlted Chartered Accountants statutory Auditof Exchange House St. Cross Lane Newport 151e of Wight P030 5BZ Bankers Barclays Bank UK PIC 102 St. James, Street Newport P030 IUP The Charlty Bank Ltd Fosse House 182 High Street Tonbridge TN9 IBE Page 14

AGE CONCERN ISLE OF WIGHT IREfjisfERED NUM8ER.. 060577971 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 REFERENCE AND ADMINISTRATIVE DETAILS Chief E)Eetutlve Offlcer M5J Dare STATEMENT OF TRUSTEES, RESPONSIBIUTrES The trustees (who afe also the directors of Age Concern Isle of Wight for the purposes of company lawl are responsible for preparing the Report of the Trustees and the fin3nclal statement5 in accordan￿ wlth applicable law and Uniied Kingdom Accountin8 Standards (United KÈngdom Generally Accepted Accounting Practice). Company law requlres the trustees to prepare flnancial staternents for each flnancial year which glve a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of Te50Drces. Including the income and expenijiture, of the charitable Company for that period. In prep8rinB those financial statemènts, the trvstees are required to sèlect suitable accounting policles and then apply them conslstently; observe the method5 and principles In the Charity SORP- make judgements and estimate5 that are reasonable and prudeni,. prepare the financial statements On the going concern basis unless it Is Inappropriate to presume that the Charitable company will tontinue in busines5. The trustees are responsible for keeping proper aciountin8 records which disclosè wlth reasonable accuracy at any time the financlal position of the charitable Cornpany and to enable them to ensure that the financial statements comply with the CDmpanie5 Act 2006. They are also responsible for safegvarding the assets of the charitablè tompany and hence for taking reasonable steps for the prevenlion and detettlon of fraud and other liregularities. In so far a5 the trustees are aware.. there 15 no relevant a￿dIt information of whlch the charitable company's audltors are unaware,. and the trustees have taken all steps that they ought to have taken to make them5elve5 aware of any relevant audit Information and to estsblish that the auditor5 are aware of that Info¥mation. Approved by order of the board of trustees on... . and signed on ils behalf bv.. S Evans- I'rustee Page 15

REPORT OFTHE INDEPENDENT AUOITORSTO THE MEMBERS OF AGE CONCERN ISLE OF WIGHT Oplnlon Wè have audited the financial statements of Age Concern Isle of Wight (the 'charitable cofflpany'l for the year ended 31 March 2021 whlch comprise thp Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements. including a Summary of sl@nificant accounting pollcie5. The hnancial reporting framework that has been applled in iheir preparatlon is applicablè law and United Kingdom Accounting Standards (United Klngdom Generally A¢cepted Accounting Practicel. In our Dpinlon the financial statements.. glve a true and fair view of the State of the charltable company's affairs as at 31 March 2021 and of its Incoming re50ur¢es and application of resources, induding its Income and expenditure, for the year then ended,. have been properly prepared in accordance with Unlted Kingdom Generally Accepted Accounting PractiGe', and have beerb prepared in accordan￿ with the requirement5 of the Cofflpanie5 Act 21J)6. Basls for oplnlon We conducted our audit In accordance with Internatlonal Standards on Auditing IUKI 115As IUKII and applicable law. Ouf responslbilitles under those stand3rds are further described in the Audltor5' re5ponslbilities fDr the audlt of the financ(al statements section of our feport. We are independent of the chartiable company In accordance with the ethical requirements that ère relevant to our audlt of ih@ financial statement5 in the UK, Including the FRC's Ethical Standard, and we have fulfilled Our Other ethical respon5ibililies in ac¢ordance with thesp. Tequirements. We believe that the audit eviden￿ we have obtained is sufficient and appropriate to provlde a basis for our opinion. Concluslons relatlng to 80Sn8 ¢on¢ern In audlting the financial ststements, we have concluded that the trustee5' Use of the going toncern basis Df accounting in the preparation of the financial statement5 is approprlate. 8ased on the work we have performed, we have not identilied any matèrial uneertainties relating to events or condltlons that, indlvldually or collectively, may cast significant doubt on the charitable company's ability to continue 35 a goin8 concérn for a period of at least twelve months from when the financial statements are authorlsed for Issue. Our rèsponsibilities and ihe responsibillties of the trustees wlth ￿pect to going concern are described in the relevant section5 of thls report. Other InfomiatSDTr The trustees are responsible for the other infomiatlon. The other information compfises the information included In the Annual Report, other than the ftnanaal statements and our Report of the Independent Auditors thereon. Our oplnion ors the financial 5tètements doe5 not cover the other informatlon and, except to the extent otherwise expllclily stated in our report, we do not express any form of assurance ¢ondusion thereon. In connectlon with our audit of the ffinèncial Statements, our responsibility is to read the other Irsformatlon and, in doing 50, consider whether the other information is materlally inconsisient vlith the financial statements or our knowled8e obtalned in the audit or otherwise appears to be matÉrlally mi5Stated. If we identify such material inconsistentiés or apparent material mlssiatements, We are required to determine whether this gives rise to a material mi55tatement in the financial Statements themselve5. If, based on the work we havè performed we conclude that there is a material misstatement of this othèr infofmation, we are requSred to report that fact. We have nothing to report in thls regard. Opbnlons on other matters prescrlbed by the Companlos Art 2006 In Dur opinlon, based on the work undertaken in the course of the audit- thè Irbformation given in the Report of the Trustees for the flnancial year for which the flnancial statements are prepared 15 con5j5tent with ihe financial statement5,' and the Rèport of the Trustees has been prèpared In accordance wlth applicable legal reoulrements. Pa8e 16

REPORT OF THE INDEPENOENT AUDITORS TOTHE MEMBERS OF AGE COhlCERN ISLE OF WIGHT Matters on which we are requlred to report by exceptlon In the light of the knowledge and understanding of the charitable tompany and ils environment obtained In the course of the audlt, we have not idèntified material misstatements in the Report of the Trustees. We have nothing to report In respect Df the following matters where the Companies Ad 2006 requires us tctr report to you If, in our opinion.. adequate accounting records have not been kept or returns adequate for our audlt have not been received from branches not v151ted by us- or the flnontlal statements are not In agreement with the accountlng records and returns. or certain disc105ures of tru5tees' remuneration spÈclfied by law are not made., Of we have not rece4ved all the informatlon and explanations we requlre for our audit; or the trustees were not entitled to take advantage of the small companies exemption from the requirement to prepare Strategic Report or in preparing the Report of the Trustee5. Responslbilities of trustees A5 explained more fully in the Statement of Trustees, Responsibllitles, the trustee5 Iwho are also the directors of the charltable company for the purposes of company lawl are responsible for the preparation of the financial 5tatement5 and for being Satlsfied that they give a true and fair view, and for such internal control as the trustees detefmine Is neCe￿arY to enable the preparation of financial Statements that are free from material misstatement, whether due to fraud or error. In preparing the financial staternent5, the trustees are re5pon51ble for agsesslng the charitable Company's ability to conllnue as a going concern, disclosin& ès appllcable, matters related to going concern and using the going concern basls of actouniing unless the trustees either intend to Ilquidate the charitable Cofnpany or to cease operatlons, or have no realistic aliernative but to do $0. Our responslbllities for the audlt of the flnandal Statements Our objectives are to obtaln reasonable a55urance about whether the financial statements as a whole aTe free from materlal mi55tatement, whether duè to fraud or error, and to issue a Report of the Independent Auditor5 that Includes our ttpinion. Reasonable assurance is a hi8h level of assurance, but is nol a guarantee that an au41it conducted in accordance with ISAS IUKI will alway5 detect a moterlal misstatement when it exists. Misstatements can arisè from fraud or error and are considered material if, inrjlvldually or in the aggregate, th￿ could reasonably be expected to Influen￿ the economlc declsions of users taken on the ba515 of these financlal statements. Irregtslaritie5. including fraud, are instances of non-compllance with laws and regulations. Wè design prO￿d￿Te$ in line with our responsibilities, outlined above, to detect material mlsstatements in respect of irre8ulailtie5, includlng fraud. As part of planning our audit we determined materiality and assessed the risks of material rni55taiement in the financlal statement5. Based on our understanding of the charitable company we identifièd the principal risk5 to the charitable comp6rbv s management override of controls, potential for fraud in respect of revenue TecE>gnitlon particularly in respect of cash Income, potential for cut off of grant income to be Incorredly applied, and potentlal for fund tiansfeys to be incorrectlv treated. Page 17

REPORT OF THE INDEPENDENT AUDITOR5 TO THE MEMBERS OF AGE CONCERNISLE OF WIGI Audit procedures performed by the engagement team included.. A review of journals made in prep3rihg the final results for preparation of the accounts. and a review of accountlng estimates made by man3gement. Review to ensure there are no iransactions that have no apparent buslness or charitable purpose, or that have been processed outside the usual accounting systems. Exlension of the Sample sizes for audit testing cafried out In relation tc* tash income, and consideration and testlng of controls in place around thSs income. Dlscussions wlth management. including conslderation of any known or suspected Instances of non-compliance with laws and rg8ulations or fraud. A review of all contrbcts related to grant Income, and careful considefatlon of the performance related conditions 5urroundlng entitlement to income. There are inherent Ilmitations in the audit procedures described above, and thè further removed n4Jn-compliante wlth laws and regulations Is from events and tran5action5 reflected in the financial statements, the less likely wè are to become aware of it. The risk of not detecting a material misslatement due to fraud 15 hlgher than thè risk of not detecting one resultirb8 from error, as fraud may Involve deliberate concealment or intentional mi5representation5. A further descriptlon of our responsibilities for the audlt of the financial statements 15 located on the Finan¢lal Reporting Council's webslte at www.frc.org.uklavditor5respon5ibilities. This de5CTlPtion fomis part of our Report of the Independent Auditors. Use of our report Thls report ￿ made solely to the charitable company's members, as a body. In accordancè with Chapter 3 of Part 16 of the CompanSes Act 2006. Our audit work has been undertaken $0 that we rni8ht state to the charitable company's members those mattefs we are required to state to them in an auditors, ièport and for no other purpose. To the fullest extent permltted bv law, we do not accept or assume responsibTrllty to anyone other than the charitable company and the charitable ￿MpanY'S mernbers as a body, for our audlt work, for this report, or for the opinions we have formed. avin elly ACA ACCA15enlor Statutory Auditor) for and on behalf of Bright Blown ￿Mited Chartered Accountants statutory Auditor Exchange House St. Cross Lane Newport Isle of Wlght P030 5BZ Page 18

AGECONCERN ISLE OF WIGTr STATEMEMf OF FINANCIAL ACTIVITIES IINCORPORATING AN INCOME AND EXPENDITURE ACCOUNTI FOR THE YEAR ENDED 31 MARCH 2021 2021 Total funds 2020 Total funds Unrestricted fund5 Restrlcted fvnds Notes ITrICOME AND ENOOWMENTS FROM Donations and legacies 308,938 308 309,246 139,701 Charftable actlvhles EnhancinB and sUPPOrting Ilves 540,724 1,629,058 2,169,782 2,344,445 other trading activities Investment income Other Income 10,714 4,366 156,671 11,214 4,366 156,671 49,847 4,995 10,836 Total 1,021,413 1,629,866 2,651,279 2,549,824 EXPENOITURE ON Ralsing funds 39,949 39,949 41,875 Charltable activitles Enhancin8 and supportinÈ Ilves 640,632 1,545,531 2,186,163 2,746,129 other 12 17341 17341 1,215 Total 679,847 1,545,531 2,225,378 2,789,219 NEf INCOMEIIEXPENDffUREI 341,566 84,335 425,gJl 1239,395 Translers between funds 25 4,153 14,1531 NEt movement In funds 345,719 80.182 425,901 239,3951 RECONCILIATION OF FUNDS Total funds brought fon¥afd 840,858 168,293 I,CQ9,151 1,248.546 TOTAL FUNDS CARRIED FORWARD 1,186,577 248,475 1,435,052 I,t109,151 The notes form part of these financial statèments Page 19

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER: 060577971 BALANCE SHEET 31 MARCH 2021 2021 Total funds 2020 Tolal fund5 Unrestricted funds Re5trlcted funds Notes FIXED ASSETS Intangible assets Tangible assets Investments 17 7,367 251,573 7,367 251,573 15,325 263,038 19 258,940 258,940 278.364 CURRENT ASSErs Debtois Cash at bank 20 89,387 1,113,893 89,387 1,362.371 108,667 992,918 248,478 1,203,280 248,478 1,451,758 1,101,585 CREDITORS Amounts falllnB due within one year 21 1169,4011 1169,4011 1256,6351 CURRENT ASSETS 1.033,879 248,478 1,282.357 844,950 TOTAL ASSEf5 LESS CURRENT LIABILITIES 1.292,819 248,478 1,541,297 1,123,314 CREDITORS Amounts fallin8 due after more than one year 22 1106,2451 1106,2451 1114,1631 NET AS5Ers 1,186,574 248,478 1,435,052 1,009,151 FUNDS Unrestricted funds Restricted funds 25 1,186,574 248,478 840,858 168.293 YOTAL FUNDS 1,435,052 I,IY)9,151 These finantlal statements have been prepared in accordance with the provislons applicable to chariiable companies subject to the small companies regime. The fnancial ststements were approved by the Board of Trustees and authori5ed for issue on were Signed on Its behalf by-. and S Evans- TNstee The rsotes form part of these flnancial statements Page 20

AGE CONCERN ISLE OF WIGHT CASH FIOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Notès Cash flows from oper8tSnÈ attivities Cash senerated from operation5 394,695 1256,4861 Net cash provided byllused In) operating actlvltles 394,695 1256,4861 Cash flows from In¥estlng activltles Purchase of tangible fixed a55etS Interèst rèceived 117,906 4,366 14,938 4,995 Net fd5h lused inllprovided by Investlng actlvlties 113,5401 57 Cash flows from flnantlng artlvltlÈs Loan repayrnents in year 111,7021 111,5931 Net cash used in financing activities 111,7021 111,5931 Change In cash and cash equlvalents In the reportin8 period Cash and cash equlvalents at the be85nning of thÈ rÈportin8 pèriod 369,453 1268,022 992,918 1,260,940 Cash and cash equlvalents at the end ol the reportSng perSod 1,362,371 992,918 The notes foim part of these financlal statements Page 21

AG£ CONCERN ISLE OF WIGHT NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENOED 31 MARCH 2021 RECONCILIATION OF INCOMEIIEXPENDITUREI TO CASH FLOW FROM OPERATING ACTIVITIES 2021 2020 Net Incomellexpendlturel lor the reportlng perlod las per the Statement of Flnanclal Actlvltlesl Adjustments for- Depreciatlon charges L955 on di5P05al of fiyed as5els Interesi received Movement in provislon5 Loan interest paid Impairment of investments De¢rea5e/lTrncrea5el in debtors Decrease in creditors 425,901 1239,3951 37,329 31,876 14,3661 14.9951 15,0001 4,986 3,965 19,280 187,4151 13,4501 140,5091 Net cash provlded byllu5ed In) operatlon5 394,695 1256,4861 ANALYSIS OF CHANGE5 IN FUNDS At 1.4.20 Cash flow At 31.3.21 Net cash Cash at bank 992,918 369,453 1,362.371 992,918 369,453 1.362.371 Debt Debts falling due within I year Debts falling due after l year 16,9471 1114,1631 11811 7,918 17,1281 1106,2451 1121,1101 7.737 1113.3731 Total 871,808 377.190 1,248,998 The notes form part of these financial statements Page 22

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 GENERAL INFORMATION Age Concern Isle of Wlght is a private company limited by guarantee and incorporated in England. The financial statements are presented in Pounds Sterlin& whlch is the functional currency of the charitable tompany. The reÉlstered office of the chaiitable company is St ThDmas' Chamber5, 147 HiBh Street, Newport, Isle of Wight, P030 ITY. There are no material uncertaintie5 about the chaiity's ability to continue. ACCOUNTING POLICIES Bas15 of preparlngthe financial statoments The financial statements of the charitable company, which Is a public benefit entity under FF￿ 102, have been prepared in accorflance with the CharStlès SORP IFRS 1021 'Ac¢ountlng and Reporting by Chèritie5: Statement of Recommended Pr3Ctlce applicable to charities preparing their accounts in accordance with the Financial Reportin8 standard applicable in the UK and Republlc of Ireland IFRS 1021 leffedive l January 20191,, Finantial Reporting Standard 102 'The Financlal Reporting Standard applicable In the UK and Rèpublic of Ireland, and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with the exception of Investments which are included at market value. Income All income is recognised In the Statement of financSal Actlvities once the charlty ha5 entitlement to the funds, It Is probable that the income wlll be received anil the amount can be measured reliablv. Where grant income is subject to performance related conditions income is recognised to the exlent that performance has been achieved. EMpendlturÈ Liabilities are re¢ognlsed as expenditurÈ as soon as there is a legal oi constructive obligation committing the charity to that expenditure, it Is probable that a transfer of economic benefits wlll bÈ required in settlement and the amount of the obligation can be measured ¥eliabty. Expendlture is accounted for gn an accruals basis and has been classIf￿d under headin85 that aggregate all c05t related to the category. Where costs cannot be directly attributed to particular headlngs they have been allorated to activities on a basis consistent with the use of iesources. Grants offered subject to con¢J¢tions whlch have not been met at the year end date are nuted a5 a ¢ommltment but not accrued as expenditure. Int?n8iblè flxed assets Intangible flxed assets are measured at cost less accumulative arnortisation ènd any accumulated impairment I0￿es. Amortisation of Intangible fixed assets is provlded at the following annual ratès in order to write off each asset over Its estimated useful life. Computer software Over 4 years on cost Tangible fixed assèts Tangible fixed assets are measured at Cost less accumulated depreciation and any accumulated impairfflent losses. A55ets costing less than £1,000 are not capitali5ed. Depre¢lation is provided at the follDWinB annual rat￿ in urdei to write off each asset over its estimated useful life. Page 23 contlnued...

AGE CONCERN ISLE OFWIGF NOTE5TO THE FINANCIAL STATEMENTS- contlnued FOR THE YEAR ENDED 31 MARCH 2021 ACCOUNTING POUCIES- contlnued Tanglble flyed assets Land and buildin Plant and machlnery not provided Over 4 or 5 years on cost The tTUStee5 are of the opinion that thè residual value of the freehold bulldlngs wlll t)ot be less than cost and therefore the freehold buildings are not depreaated. The Baln or loss arising on the dlsposal of an asset is delermined as the difference between the sale proceeds and the tarrylng value of the asset, and is recognSsed in income or expénditure for the year as appropriate. Investrnonts Investment5 In sub5idiafies and asso¢iates are measured at cost less any accumulated Impairmeht losses. Taxatlon The charity is exempt from corporation tax on its chaTltable activities. Fund accoktntlng Unrestricted funds can be used in accordance wSth the charitable objectives at the discretion of the trustee5. Restricted fund5 can only be used for particular restritted purposes within the objorts of the charity. Re5trictlons arlse when specTrfièd by the donor or when funds are raised for particular restricted purposes. Further explanation ¢f thè nature and purpose of each fund is Included in the notes to the financl31 statements. Pension costs and other pts5t-rètirèment benefit5 The charitable company operates a delined contribution pension stheme. Contributions payable to the chawitable company'5 pension scheme are chayged to the Statement of Financial Activities in the perlod to which they Telate. Credltors Short term creditors are rneasured at transaction linvoicel price Loans and other flnancial liabllitles are Inltially reco8ni5ed at tTan5aclion price net of any transaction costs and subsequently measured at amortised cost determined using the effe¢tlve Interest method. Prov151on5 Prov*sions are recognised when there 15 an obligation at the reporting date a5 a result of a past event, it is probable that economic benefit wlll be transferred to sèltle the obligation and the amount of the obllgation can be estimated rellably. Golng Concern Thère are no material unrertaintles about the charity's abillty to continue as a going concern. Page 24 continued...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENT5- contlnued FOR ThE YEAR ENDED 31 MARCH 2021 DONATIONS AND LEGACIES 2021 Total funds 2020 Total funds Unrestricted funds Restricted funds Donations Legacies Grants 75,387 3,000 230,551 75.395 3,000 230,851 97,762 9,206 32,733 300 308,938 308 309,246 139,701 OTHER TRADING A￿1VITIEs 2021 Total funds 2020 Total funds Unre5tricled funds Restricted funds FundTai5inE events 10.714 11.214 49,847 INVESTMENT INCOME 2021 Total fund5 2020 Total funds Unfe5tricted funds Restrlcted fund5 Deposit account interest 4,366 4,366 4,995 INCOME FROM CHARITABLE AcfiviTIES 2Q21 2020 Actlvity Enhancing and supporting live5 Enhancing and supporting lives Enhancing and supportlng lives Enhancing and supporting lives Enhancing and supportlng lives Enhancing and supporting live5 Enhancing and supporting lives Enhancing and supporting lives Performance related grants Just about you Nail-cutting client fees Memory therèpy group fees Student placements Home5afe and Handype150n 0181 Classe5 Age Friendly Island 1,845,029 301,631 1,787,322 433.981 21,292 52,452 560 41,220 5,433 2,185 23,122 2,169,782 2.344,445 Page 25 continued...

AGE CONCERN ISLE OF WIGHT NOTES TOTHE FINANCIAL STATÉMENTS- ¢ontinuod FOR THE VEAR ENDED 31 MARCH 2021 OTHER INCOME 2021 Total funds 2020 Total funds Unrestricted fynd5 Restricted funds Management fees and slmllar Income Sundiy income 3,516 7,320 156,671 156,671 156,671 156,671 10,836 RAISING FUNOS Ralslng donatlons and lÈRacles 2021 Total funds 2020 Total funds Unrestricted funds Restricted funds staff costs Fundrai51ng costs 37,466 2,483 37.466 2,483 32,098 9,777 39,949 39,949 41,875 CHARITABLE AcfivftlES COSTS Grant fundin8 or rtivitiés 15ee nole iii Direct Costs (see note 101 Totals Enhanclng and supporting lives 1,932.922 253,241 2,186,163 Page 26 ontinued...

AGE CONCERN 15LE OF WIGHT NOTESTO TrIE FINANCIALSTATEMENTS. contlnued FOR TtrIE YEAR ENDED 31 MARCH 2021 io, DIREcf COSTS OF CHARITABLE AcfiviTIES 2021 2020 Staff costs Tru5tee5' expenses Employee related costs Volunteer recruitment and expenses Direct project costs Premises costs Offlte tosts Transportalion and c05ts Bank tha¥ge5 and intÈrèst Auditors, remuneiatio Auditors, remuneration for non audlt work Legal and professional fees Depreciation Loss on sale of assets Impairmeni losses 1,673,300 1.702,971 246 33,248 1,109 82,615 19,909 120.181 11,062 7,463 6,000 3,900 36,520 31,876 13,792 239 52,422 12,718 72,109 11,137 5,677 6,000 4.151 44.047 37,329 1,932,922 2,057,101 Included in direct costs is interest payable of E3,965 in relation to ihe bank loan12020.. £4.986I. ii. GRANTS PAYABLE 2021 2020 Enhancing and supporting INes 253,241 689,028 The total Erants paid to institutions during the year was a5 follows.. 2021 2020 Alzhelmers Cafe IW Carers IW CommunityAttion IW Independent Arts 151e of Wight Chamber of Commerce People Matter IW Wight Home Care Citlzen's Advi￿ Bureau osel 24,770 238,705 23.766 22,184 85,725 124,582 94,386 37,137 37,773 53,568 120,230 70,000 9,443 253,241 689,028 Page 27 ¢ontlnued...

AGE CONCERN ISLE OF WIGHT NiyfES TO THE FINANCIAL 5TATEMENTS- contlrtuÈd FOR THE YEAR ENOED 31 MARCH 2021 12. OTHER 2021 Total funds 2020 Total funds Unrestricted funds Re5tTlCted funds Bad debt 17341 17341 1,215 13. NET INCOMEIIEXPENDITUREI Net incomellèxpèndlturel is Stated after chargin￿{CredItingl-. 2021 2020 Depreciation- owned assets Deficit on dlsposal of fixed assets Computer software arnortlsatlon Operating lease costs Auditor5, remuneration- Audit services Auditors, remuneration- Non-audlt service5 29,371 27,161 7,958 13,050 6.000 4,151 4,715 3,750 6,000 3,900 14. TRusfEES' REMUNERATION AND BENEFITS There were no trustees. remuneration or other benefits for the year ended 31 March 2021 nor fof the year ended 31 March 2020. Trustees, expen5e5 2021 202 TDJstees' expense5 246 The expenses pald to no12020'. two) trustees represent the reimbursèments of travel costs. 15. STAFF COSTS 2021 2020 Wagos and salaries Soaal security costs Other pènsion costs 1,575,928 105,128 29,710 1,607,655 96,273 31,141 1,710,766 1,735,069 The avera8e monthly number of employee5 during the year was as follows: 2021 122 2020 134 P3ge 28 contlnued...

AGE CONCERN ISLE OF WIGHT NOTES ro THE FINANCIAL 5TATEMENTS- contlnued FOR THE YEAR ENOED 31 PJIARCH 2021 15. STAFF COSTS- contlnued No employees received emolurnents in excess of £60,000. Key managemeni personnel remuneratlon and beneffts The total amount of remuneratlon and beneflts received by the five key management personnel was £202,147 12020: £218,519). 16. COMPARATIVES FOR THE sfATEMENT OF FINANCIAL ACTIVfflES Unrestricted funds Restricted funds Tota funds INCOME AND ENDOWMENTS FROM Donatlons and legacies 139,672 29 139,701 CharltablÈ actlvltlès Enhancing and supporting lives 676,885 1,667,560 2,344,445 other trading activlties Investment Income other income 49.847 4,995 10,836 49,847 4,995 10,836 Total 882,235 1,667,589 2,549,824 EXPENDITURE ON Ralslng funds 41,875 41,875 Charitable actlvltles Enhancing and supporting live5 715.585 2,030,544 2,746,129 Other 1,215 1.215 Total 758,675 2,030,544 2,789,219 INCOMEIIEXPENOITUREI 123,560 1362,9551 1239,3951 Transfers between fund5 7,412 17,4121 Nèt movement In funds 130,972 1370,3671 1239,3951 RECONCILIATr)N OF FUNDS Total funds brought forward 709,887 538,659 1,248,546 TOTAL FUNDS CARRIED FORWARD 840,859 168,292 1,009,151 Pa@e 29 contlnued...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENTS- contlnued FOR THE YEAR ENDED 31 MARCH 2021 17. INTANGIBLE FIXED ASSETS Computer software COST At l Aprll 2020 and 31 March 2021 23,576 AMORTISATION At l April 2020 Charge for year 8,251 7,958 At 31 March 2021 16,209 NEf BOOKVAIUE At 31 March 2021 7,367 At 31 March 2020 15,325 J8. TANGIBLE FIXED A55Ers Freehold property Plant and machinery Totals cosr At l Aprll 2020 Additions Disposals 214,918 195.550 17,906 155,0481 410.468 17,906 155,0481 At 31 March 2021 214,918 158,408 373,326 DEPRECIATION At l April 2020 Chargè foy year Eliminated un di5P05al 147,430 29,371 155,0481 147,430 29,371 155,0481 At 31 March 2021 121,753 121,753 NET BOOK VALUE At 31 March 2021 214.918 36,655 25L573 At 31 March 2020 214,918 48,120 263,038 Page 30 contin￿ed...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENT5- contlnued FOR THE YEAR ENOED 31 MARCH 2021 19. FIXED ASSET INVESTMENTS There were no investment assets outside the UK. The company'5 Iiivestmehts at the balance sheet date in the share capital of companies indude the following.. Age UK Harnp5hlre & IWTTadlns Company Llmlted Registered office: The 8r8dbury Cerbtre, 16-18 Klngston Roa*Y, Portsmouth, Hampshlre, POI 5RZ Nature of business.. Sale of insurance Products Class of share.. Ordinary holding 50 31.3.20 31.3.20 Aggregate capital and reserves Loss for the year 1.943 131 1,945 141,3691 20. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2021 2020 Trade debtors Amounts owed by participatin8 interests Prepayments and accrued income 79,219 88,932 10,512 9,223 10,168 89,387 108,667 21. CREDITORS: AMOUNTS FALLING OUE WITHIN ONE YEAR 2021 2020 Eank loans and overdrafts (see note 231 Trade (Teditors Social security and other taxes Other credltors Accruals and deferred ifbcome Deferred grants 7.128 28,866 2,386 4,244 27,665 99,112 6.947 30,291 29,351 53,593 136,453 169,401 256,635 Dèferred Income is Included wlthln other creditors falling due withTn one year and has arisen as a result of performarbce-related conditions on grants not being fulfilled at the reporting date and therefore unconditional entitlement to the income has not passed to the charlty at the year end. 2021 2020 Deferred income at l April Income released during the repoftin8 period Income deferred during the reporting period 136,452 1136,4521 99,112 152,902 1152,9021 136,452 Deferred income at 31 March 99,112 136,452 Page 31 continued...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENTS- contlnyed FOR THE YEAR ENDED 31 MARCH 2021 21. CREDITOR5'. AMOUNfs FAWNG DUE WITHIN ONE YEAR. contlnued 12. CREDITORS.. AMOUNTS FALUNG DUE AFIER MORE TTrIAt4 ONE YEAR 2021 2020 Bank loans (see note 231 106,245 114,163 23. LOANS An analysis of the maturlty of loan$15 given below.. 2021 2020 Amoufits falling due within one year on demand: Bank loans 7.128 6,947 Amount5 falling between one and two years-. Bank loans 7,429 7,232 Amounts falling due between two and five years.. Bank loans 24,230 23,527 Amounts falling due in more than flve yeats.. Repayable by Insialments= 8ank103ns 74.586 83,404 The bank loan Is repayable in monthly Instalments over a period of 20 years from the date of the initi31 drawing down of the loan in 2013. Interest is payable at a rate of 3.75% subject to review every three year5 by the bank. SECURED DEBTS The following secured debts are Included within cre(litors: 2021 2020 Bank loans 113,373 121.110 The loan Is secured on the freehold property of the charity. Page 32 continued...

AGE CONCERN ISLE OFWIGHT NOTESTO THE FINANCIAL sfATEMENTS- GDntlnued FOR THE YEAR ENDED 31 MARCH 2021 25. MOVEMENT IN FUNDS Net movement in funds Tyansfers between funds At 31.3.21 At 1.4.20 Unrestrl¢ted tsnds General fund Fixed assets fund Infrastructure investment fund Stitching fund GNS legaey Rebuilding servlces Community outreach Supporting staff post Covid 467,717 278,364 54,171 6,408 34,198 336,289 171,4231 119,4241 732,583 258,940 54,171 11,682 34,198 28,0(X) 39,275 27,725 5,274 28.000 39.275 27,725 840,858 341,563 4,153 1,186.574 Restrlcted funds Bl8 lottery fund grant- A8eing Better LGBT support CCG ¢aie navlgator5 Pfostatè cancer Ca￿ navigator Restorative Justice Living Well ProgFammo Living Well Digl Living Well NHS Trtjst Age UK Lottery Hospital Discharge Older Prlsoners Community Cell Support Widow5 37,522 114,634} 1567 20,026 12501 4,017 16L8901 31.967 11.1881 567 21,700 12741 616 246 72,041 21,020 37,122 19,752 366 4,263 9,636 46,627 15151 16,3601 137,1221 3.343 37,122 13,3431 93,642 11,790 130,764 11.790 3,176 3,176 168,293 84,338 14,1531 248,478 TOTAL FUNDS 1,009,151 425,901 1,435,052 PaÉe 33 continued...

AGE CONCERN ISLÉ OFWIGTr NOTES TO THE FINANCIAL STATEMENTS- contlnued FOR THEYEAR ENDED31 MARCH 2021 25. MOVEMENT IN FUNDS- tontlnued Net movement in funds, included in the above arè as follows: Incomin resources Resources expeftded Movement in fund5 Unrestrfcted fvnd5 General fund StitchinB fund 1.014,324 7,089 1678,0351 11,815 336,289 5,274 1,021,413 1679,8501 341,563 Re5trltted funds Big lottèry fund 8Yant- Agelng Better LG8T support CCG care navigat¢Trrs Prostate cancer care navigator Restorative Justice Living Well Programme Living Well Digi Age UK lotterv Hospltal Discharge Older Prisoners Community Cell Support Widows 266.517 6,000 293,514 1281.1511 16,5671 1273,4881 12501 120,3321 1560,1771 14,9811 121,9001 1353,2401 14,0881 112,6981 16,6561 114,6341 15671 20,026 12501 4,017 161,8901 31,967 13,3431 93,642 11,790 404 3,176 24,349 498,287 36,948 18,557 446,882 15,878 13.102 9,832 1.629,866 11,545,528) 84,338 TOTAL FUNDS 2,651,279 12,225,378) 425,901 Page 34 contlnuÈd...

AGE CONCERN 15LE OF WIGiir NOTES TO TFIE FINANCIAL STATEMENTS- contlnued FOR THE YEAR ENDED 31 MARCH 2021 25. MOVEMENT IN FUNDS- contlnued Comparatlve5 for movement In fund5 Net movement in funds Transfeis between funds At 31.3.20 At 1.4.19 Unrestrltted funds General fund Fixed assets fund Contingency fund Infrastructure InV￿tMent fund Unrestricted project lund5 Stltching fund GNS legacy 27,315 305,303 80,263 270,667 26,339 129,37LI 311.032 126.9391 180,2631 1216,496 120,5281 6.408 34,198 467,717 278,364 54,171 15,8111 6,408 34,198 709,887 123,559 7,412 840.858 Restrlcted funds Big lottery fund grant- Agein8 Better Hotssing and care option5 IGBT support CCG care navigators Prostate cancer care navigator Restorative Justice Living Well ProgTamme Llving Well 0181 Warm and Well Livlng Well NHS Trust 282,345 4,094 7,766 24,469 866 3,167 181,653 34,376 1771 1243,4201 11,4031 14,0941 37,522 17,7661 124,7431 12501 12,9211 1109,6121 113,3561 1.992 37.122 12741 616 246 72,041 21,020 11,9151 37,122 538,659 1362,954 17,4121 168,293 TOTAL FUNDS 1,248,546 1239,3951 1,009,151 Page 35 continued...

AGE CONCERN ISLE OF WIGHT NOTESTO THE FINANCIAL STATEMENTS- contlnued FOR THE YEAR ENDED 31 MARCH 2021 MOVEMENT IN FUNDS- contlnued Comparative net movement in funds, Included in the above arè as ftsllow5'. Incoming resources Resource5 expended Movement in fund5 Unrestrlcted funds General fund Unre5trlcted project fund5 765,832 116.402 1636,4621 1122,2131 129,370 15,8111 882,234 1758,6751 123,559 Restrlcted lunds 8ig lottery fund grant- Ageing Better LGBT support CCG care navigatofs Prostate cancer care navlgator Restorative Justi Living Well Programme Livlng Well Digi Warm and Well Living Well NHS Trust A8e UK Lottery 822,163 34,OCKJ 132,353 11,065,583) 141,7661 I￿7,096) 12501 128,2431 1632,920 113.356 18,6531 164,1201 118,5571 1243,4201 17,7661 124,7431 12501 12,9211 1109,6121 113,3561 1,992 37,122 25,322 523,308 10,645 101,242 18,557 1,667.590 12,030,544) 1362.954 TOTAL FUNDS 2,549,824 12,789,219) 1239,3951 Fimed a55et fund The fixed a55et fund represents the net book value of fixed assets purthased and available for the unrestrlcted use of the charitv. Contlngency fund The contingency fund repfe5ent5 funds set aside to allow for the continuous provision of charitable 5ervlces In the event of unforeseen flnancial difficulties. Infrastructure Investmènt fund The infrastructure inve51ment fund represents funds set aslde for investment in infrastructure and to allow for the replacement of equipment. Unrestrfctèd projectsfvnd The unrestricted projects fund is the accumulation of piolects that have no restrictions placed on the income by the funder to run the projects. These funds have been designated to ensure that adequate resources are availablè to omplete projects. Stltrhing fund Thè stitching fund represents a donation recelved ffom the Inslnger Foundatton, located in The Netherlands, less expenditure paid from the funds. GNS legacy Page 36 continued...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEmE￿s- contlnued FOR THE YEAR ENDED 31 MARCH 2021 25. MOVEMENT IN FUNDS- contlnued The GNS legacy fund represents a don3tion legacy from Stanley Jackson designaled for use in the good neighbour scheme to provide low4evel support to the elderly. Rebulldlng 5èrvl¢es The Charltles Income Generation Servlces suff2red a substantial loss during 201912020 and were elther closed or operated a reduced Servi￿ following Govèrnment lockdown Restrictions, Trustee5 recognise the impact seen on these essential projett5 and have deslgnated this fund in 35515ting them to rebulld and iecover bul a150 providing additional support to those that have been most affected. £28,000 has been designated tLI thls 5ervi¢e from general reserves. Communlty Outreach Trustee5 understand that the environment has Changed through the effects of the pandemrc and recogni5e the Increased need of those requiring support. Trustèès have ivivested to enable the Charlty to fecruit additional staff to suppori the increased demand for our services. It has been identified that a Community Outreach I&A worker will be recruited, and an additional receptionist who Can a5SlSt in answering our significantly increased calls into the Charliy, Iherefore restoring confldence in the community. £39.275 has been deslgn3ted lo this seivice from general reserves. SupportlnB Staff Post Covld Trustees recognlsè thÈ impart on our staff and volunteer5 whi15t continuing to work through the Covid Pandemlc and the effects it's had on our staffing team5 35 We continue to support an increased number of client5 Wlth increasinglv complex needs. Funds have been designated for staff wellbein8 and development to support organisation's feslliefice. £27,725 ha5 been designated to this service from general reserve5. 818 lottery grant fund- Agelng Better Ageing Better began bn 2015 comprlsing a partnershlp of li oiÈani5ation5. The underlying purpose of all these projects 15 to deliver servlces to addres5 social Isolated Islanders. The AFI prole¢t continues to be a member of the national steering group for the WHO Age Friendly Domalns prograrnme fun by the Centre for AgeinB Better. The projects have had contact wlth thousands of partlclpant5 a year, ranging from one off contacts providlng advi￿ and information through to the direct, ongoing support for those who need It. The project was represented once again at the national annual meÈtin8 of the Ageing Better programme. Due to the difficulties of travel to the ntsrih of England the Pro8ramme Manager presented a session on transport which Vectis Radbo broadcast to the 151and so rnembers of the older peoples fonJM were able to take part. Over the past year much of the focus for all prDlects has been on that of suslainabilily and legacy as this was the final year Df delSvery. Plans were formed and whilst r70t all of the projects are Ilkèly to continue, some have already managed to aitract funding to continue aftèr the life of the lottery programmp. The projerts that wlll continue but not as they h3ve been are.. Men in Shed5- these are now sustainable and wlll fund and manage themselves Good Neighbour Scheme- will tarry on in a different form Alzheimer's café5- carrying on through other fundlng Caring for carers- carry4ng on throu8h other funding OiÉital inclu5ion- taken on by WlghtFibre Isle find it- being r￿fi by the IW Citlzens Advice Burea Independent arts slngabout- obtained further 3 years fundlng from another source Care navigators- contlntslng via Living Well programme Page 37 contlnued...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL sfATEMENT5. contlnued FOR THE YEAR ENDED 31 MARCH 2021 25. MOVE MENT IN FUNDS- conunued And the projects that have ceased are-. Olderpreneurs Community Navlgètors Community Artion Town and Parish Champions We have placed 3 much higher emphasis on Improving our monitoiing and evaluation and are confldent that we can identify the'what Wofks" st¥ands of our deliveiv. The only ongoing project through Age UK Isle of Wi8ht 15 Age Friendly Island. LGBT support Funded by the Office of the Police and Crime Commissioner IOPCCI, the LGBT Domestic Abuse and Hate Crime support PToJÈct has been developed to support older member5 of the Island'5 LGBT Community who may be vlctlms of 'Gay' Hate Crime or LGBT Domestic Violence. The PrDlect works at different levels.. Strategic to ensure issues affectin8 the Island's LGBT Community remain high on the a6enda of commissioners. decision-makers and non-specialist servi providers,. practical support to victlms to help with everyday tasks through volunteeiing,. the development of appropriate and relevant servSce5 to build LGBT community resilience and working towards the prevention of offenders re-offendi CCG Care Navlgators Offering a person centred. holistic approach to health and social care, the Care Navigators team of six FfE posts work with all GP practices on the Island and contribute to the Locality based reviews of patlents wlth multiple and complex need5. They supported over 1500 cllents to live more independently and manage thèir long-term health conditions, avoiding crisis where possible. Support was provided to our clients by 94 different PTojert5 and sefvlce through onward referral, 60% of them in the voluntary sector and supporting independent Ilvin8. Funding for the programme came from the IOW Cllnical Commlssioning Group ICCGI. Prostate cancer care navi8ator Funded by Prostate Cancer UK for one year, this Care Navrgator rolè focused on supportlng men with prostate can￿r and their famillÈs. The PToject ended in August 2015 35 Funding from Prostate Cancer UK was no longèr available, a5 result Age UKIW will work with the funder with regards to ihe outstanding unspent funds to support men thrO￿8h the ¢aiÈ rtavigator pfogramme. Restoratl¥e Justke The Restorative Justlce Prolèct, funded by the Office of the Police and Crlme Commissioner, brlngs older Island residents harmed by crime, anti-social behaviour or confllct into communication with those responsible, enabling everyone affected by a particular incident to play 3 part in repairing the harm and finding a posltive way forward. It helps young offenders see the Irue effects of crime and antl-sotial behaviour on olLler residents and creates opportunlties for positive intergenerational relationshlps. Thls project is being dellvered in partnership with Restorative Solutions. Uvln8 Well ProNramme Funded through the Improved Better Care Fund IIBCFI the Living Well project is a partnership of foul organlsatlons with the 8im of promoting independent livrng and 5UPPQrt for adults with learning dtrsabilitie5, care¥s, older people and those who have poor mental health. All enqulrlès tts Social Services who do not meet their criteria are forwarded onto the Llvlng Wèll team for assistance. UvlnB Well Dlgl Page 38 continued.

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENTS- Contlnued FOR THE YEAR ENDED 31 MARCH 2021 25. MOVEMENT IN FUNDS- contlnued Funding to support Older people aged S0+, people living with learning fli5abilliy, people living with mental health conditions, and carers by.. l. Developing the skills and knowledge of Ihe voluntary sectoi Workfor￿ (both staff and Volunteers) to support use of technology,. and 2. Develtsplng the skills and knowledge of people to use technolo@y to enable Ihem to do thin85 for themselves andlor seek appropriate support lo do things tg SilPPOrt indÈpendent living for longer. Llvln8 Well NHSTrust This fund is part of a newly integrated hospital discharge scheme to ensure peoplè are not staying in hospital longer than needed and also to provldè support at home to reduce the likelihood of hospltal admission. This is of partlcular importance In the wlnter when pre55ure5 on the NHS are the greatesL The funds have been transferred to the newer Hospital Disch3r6è fund which 15 continuing this work. Transfers bétween fvnds Funds transferred from Blg Lottery Fund Aging Better, Living Well Programme and tiving Well: Digital represents the 5t of a55ets purchased through these fvnds, but which are available for unrestricted use by the charltv. Movement in assets rèpresenting both the purchase of new assets in the year and the depreclation and amortisation of assets held 15 transferred to the general ie5erve from the fixed asset reserve, representing the overall fall in the carrylng v31ue of fixed assets in the year. Funds tfan5ferred from general reserves to LGBT Support and Age UK Lottery represenl general funds used In covering Ihe expenditure on these funds In eK¢ess of restricted income recieved. Funds transferred from the Living Well NHS Trust to Hospital Dlschar8e represent the allocation reserves from the oldor fund io the newer Hospit31 Discharge fund that continues thi5 work. 26. OTHER FINAP4CIALCOMMITMENTS Operatlng Lea The total futuye minimum lease payments under non-Can￿lIable operatlng leases IS.. 2020 2020 Dilè in less than l year Due in more than l year 13,050 13.050 13,050 13,050 26,100 Lease payments reco£nised as an expense In the SOFA totalled £13,05012020.' £3,750). Page 39 contin￿ed...

AGE CONCERN ISLE OF WIGHT NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENOED 31 MARCH 2021 27. REL4TED PARTY DISCLOSURES Age UK Hampshlre & IW Trading Company Llmlted Age Con￿rn 151e of Wi8ht 15 a 50% shareholder of A8e UK Hampshlre & IW Trading Company Limited, an associated companv. The associate has ￿aSed trading but during the year to 31 March 2020 donated a total of £72,681 In respect of profSts generated in that year and in previous years tradlng. This Income was iecognlsed as donation income wilhin the Statement of Financlal Actlvities. The charity also recharged overhead costs of £3,541 during that year, shown a5 olher income. There has been no income or costs recharged in respect of the associate in the year to 31 March 2021, and there are no amounts owed by oy owing to the associate at esther year end. Page 40