REGISTERED COMPANY NUMBER- 06057797 IEngland and Wales)
REGISTERED CHARITY NUMBER.. 1118711
REPORT OF THE TRUSTEES AND
FINANCIAL STATEMEWts FOR THE YEAR ENDEO 31 MARCH 2021
FOR
AGE CONCERN ISLE OF WIGHT
Bright Brown Limlted
Chartered Accountants
statutory Audltor
Exchange House
st. Cross Lane
Newport
Isle of WlÉht
P03CI 5BZ

AGE CONCERN ISLE OF WIGfr
CONTENTS OF THE FINANCIAL sfATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Page
Report of the Trustees
I to 15
Report of the Independent Audltors
16 to 18
Statement of Flnanclal Artlvltle5
19
Balance Sheet
20
Cash Flow Statement
21
Notes to the Cash Wt>w Statement
22
Notes to the Flnandal Statemerrts
23 to 40

AGE CONCERN ISLE OF WIGHT {REGISTERED NUM8ER'. 060577971
REPORT OF THETRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
The trustees who are a150 directors of the d)arlty for the purposes of the Companies Att 21J06, prèsent their report with the
financial statements of the charlty for the yèar ended 31 March 2021. The trustees have adopted the provisions of Ac¢ountlnB
and Reporting by Charitie5'. Statement of RecoFnmended Practice applicable to charities preparing their attounts in
accordance wlth the Financial Reporting Standard applitabSe In the UK and Republic of Ireland IFRS 1021 (effective l January
20191.
OBJECTIVES AND AcTIV￿lEs
Alms and obloctlves
Age UK Isle of Wight exists to enable older Islander5 to live the life they choose / the best Ilfe they can.
The Charity Objectg prtsmoto the following purposes for the benefit of the public and/or older people within the Isle of Wight..
preventing or relieving the poverty of older people;
advancing education,.
preventing or relieving sickness, disease or Suffering Iwhether emotional, ment31 or physlcall,.
promoting equallty and dlversity-,
promoting the human rights of older people In accordance with the Universal Declaration of Human Rights,.
S51Sting older people In need by reason of111-health, social exclusion or other di5advantage,' and such other charitable
purpose5 for the benefil pf older pecple as the Directors from tlme to tlme declde,.
the outcome of this bein8 the prornotion of thÈ well-being ol older people.
Our aims fully reflect the purposes ihat the charily was set up to further.
Thé focus ot our work and ensuring It dell¥ers our aims
The collcluslon of a new S-year development Strategy has been delayed by Covid-19 as staff and Trustees 50vght to focu5 on
serwte delivery to ensure oldèr Islanders were sllPPOrted whilst many shielded. and focus wa5 on recovery planning to ensure
the Charity was 5U5tainable into the future.
As a re5uIt, we continue to measure ourselves against our'our Strategic Direction 2017-2022, plan which remains relevant as
we strlve to achieve a better quality of life for older151andefS, their Carers and families. It is antlcip3tÈd that work on a new
strategy w511 be well advanced by the end of March 2022.
The Recovery Plan references the priorltles highlighted through the Sustainability Strategy and Plan (March 20201 and ha5
been used a5 a key focu5 fDf 2020121 a5 we navigate thiough the pandemic.
Page I

AGE CONCERN ISLE OF WIGfrff IREGisfEftED NUMBER: 060577971
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Learnlng from the pandemlc
By March 2020, it Was 9ulckly becomin8 clear that Sustainability plannillg had been tlmety as we faced the thallenBe of
Covid-19, which has required us to be even more aglle and collaborative in our lotal response to meet the needs of older,
vulnerèble, and shielding re5ident5 to ensure that servi¢És are delivered in a safe, tirnely and priorltised manner.
At the same tlme, we had to c105e our Liffi£e. enable our slaff to work from home, and put in place approprlate measures tts
proiott those staff and volunteers who were required to work in a clinical environment or in close contact with clients. We
became adept at remote working and found different ways, using technolo￿, to maintain as many services as posslble. We
also provided addltional 5tipport to older people who became rnore vulnerable because they were digltally excluded. As many
daily activities rnoved online, Includlng shopping and banking, we first acted as a 'safety nèt, to ensure their access to e55ential
services was retained before working with people individually to overcome barriers for the future. As a result, by ihe second
and third wave of the pandemic we had been able to help people to become more personally resilient In everyday tasks.
HowÈver, there will be a legacy from the pandernlc that will need addre￿Ing,. including social i501ation, moblllty and mental
health.
Trustees met with the CEO weekly In the early days of the pandemic to keep infofmed and offer encouragement durlng a
fast-moving situation. Thls was in addition to the regular cycle of monitoiing Yeview and ctsmmlttee meetings.
Regular Scrutiny look5 at what has been achieved, the beneficlal impact on our clients and community and where we might
improve. Thi5 keep5 us on track and helps ensure thal as a charity we are working to our stated purposes. mindful of the
Charlty Commission's guidance L)n publi¢ benefit In how our executive tèam plan to deliver activitie5 that contribute to our
aims and oblectives.
frlow our attlvltles dEllyer public benefit
Throughout the year, Trustees, staff, and volunteers have ensured our charitable activlties promote the wellbeing of older
people, thèir carers and families and are undertaken to Further our charitable purp05e5 for the public benefit.
We are improving in the ways In which we tell thè story of ihe Chdrlty's work, and its impact, to all stakeholders,. our
supporters and benefi£lariÈs, grant makers and funding bodie5.
Who used and benefltted from our servlt•s and projects?
Ouf objècts and funding constraints restrict the services we wish to providè to thoso resident on the Isle of Wight, although
indirectly those servlces a150 SUPPOrt lelatives, tarers and friends living on the mainland.
Almost 50% of the Island5 population is aged 50 or over,. 27.3% of the total are aged 65+. Dèmand for our services remains
high to a point where many services have some level of waitlng list before we can offer assistance.
The pandemic has seen a record number of enquiries from resldents.
In 2020121, Age UKIW had a total of more than 53,9C() contacts with 5,061 clSents.
The peicentage of Island resldents supported, Ilsted by age group, is displayèd below. of partlcular Significance is that 28% of
Island resident5 aged 91+ received support from Age UKIW.
Under 50s
1.3%
51-60s
1.9%
61-70s
3.2%
71-805 81-90s
11.5%
19.4%
91+
28%
% of Isle of Wlght Population supported by
AUKIW
Primarlly the above flgure5 relate lo the Living Well Servlce.
Enquifies came from all areas of the Island but most demandi per head of older population, was from Bembridg@, Sahdown
and Yarmouth.
Page 2

AGE CONCERN 15LE OF WIGHT (REGISTERED NUMBER: 060577971
REPORT OFThE TRUSTEES
FOR THE YEAR ÉNDED 31 MARCH 2021
Those aged 71-80 were the hi8hèst users of boih the Information and Advice 5erviceg136%1, and the Living Well projects 134%
of users). While those aged 81-90 were highest users of the support provided through thè Good Nelghbour Scheme volunteer5
135% of contacts) evldenclng the care the Charity offèrs to older151anders to live independentW in later life.
Clients were 62% female, and a third of clients133%1 livÈ alone.
Excluding anonymous enquiries, 52% of clients reported a primary health and care need, with l in 5 having more than one
health cgndition. The percentage of Clients who have reported each health need 15 broken down below.
36% Physical DlsabS1ity
7% Mental Health
6% Dementia
4% Hearing Los5
3% Learning Disabilities
3% Visual Impairment
0.03% Substance Misuse
A numbei of our dlents report multiple conditions and thèrefore when this data Is collated, It Is included in nurnerous
categories creating an overlap in the figures.
Accessibilily to our Services is a piioilty, and we offer as many channe15 of communication as possible. Durlng the pandemic
there has been an increase in telephone contact wlth clients to ensure their safety.
Due to CovlcJ-19,. telephone contact174% of contactsl. face to face meetings and home visit517%1 and Èmail19%1. Soclal
media, web51te and text contacts are also available.
Page 3

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER., 060577971
RÉPORT OF THE TRUSTEES
FOR THE YEAR ENDEO 31 MARCH 2021
ACHIEVEMENT AND PERFORMANCE
Revlew of activltles
SÈrvlces that are funded through Krants andlor contracts
A5 P6rt of our sustainability planning a dlstlnction was made between those charitable seyvlces that were ditectly involved in
inieBf3ted dellvery of health and care activity, and those that enabled people to thrive. The onset of Covid-19 has reinforced
the mes5a8e that It Is a5 equally important to thrive as survlve, and this will be reflected in our plans for the next 12 months.
The integration of Informatron and Advice, Care NaviEat(on and the Llving Well and Volunteerin8 Service undertaken during
2019120, Snto a Gateway team, has been embedded and worked well to manaBe the extra demand causÈd by the pandemic.
Informatlon and Advi
The provislon of Independent, impartlal and confidential information and advice enables people to make informed decisions
and exérclsè maximum control over theii Ilve5. Access to the Service is throu8h telephone enquiry, appointments, Outrèach
event5 and horne visits for those who cannot gèt into the Isle Help Hub Iclosed due to Covld-191. A total of 1.525 enquirie5
were answered by the team during the year.
Care Navi
ators
Offering a person centered, hDlistic hpproach to health and Social care, the Carè Navigators team of six FTE posts contribute
to the Locallty based rewews of pèople with multiple and complex needs. They supported 927 client5 to Ilve more
indèpendently and manage their long-term health conditions, avoiding crisis whÈfè posslble. Assistance was provided to our
client5 by Dver 100 different project5 and sÈrvicès through onward referral.. 60% of them in the voluntary sector
supporting independent living.
Funding for the programme In 2020-21 ha5 been from thelsle of Wl8ht Clinical Commlssioning Group ICCGI.
Funded through the Improved Bètter Car@ Fund IIBCFI Age UKIW is lead partner for the Llvlng Well project which 15
partr)ership of three organisation5 Wlth the aim of promoting independent living and 5UPPQrt for adults wSth learning
disabilities, carers, older people and those who havè poor mental health. All enquirie5 to Social Servites that do not meet
their CTlteri3 arè forwarded onto the Livin8 Well team for assIstan￿.
The Living Well tèam and Carè Navigator5 work in synergy a5 an integrated team that tOBether supported 2,038 Individual
dlènts.
H05
tal Pro
ec
Age UKIW has provided Support Sèrvlces workinE in collaboration with the IW NHS helping lo improve discharge timès and
focusing on patients who a¥e medically fit for discharge who are on Pathways O and l. The team at the hospital has supported
staffing capacity and policy change which has ensured cllents are not admitted unnece5sarilv.
There have been 3 projects dellvered anLI funded by CovTrd-19 Funding.
Project i.
To provide an Aclivities CoordSnator and Care Navi8ator to the Hospltal Community unit. Providin8 meaninghjl actlvlty to
encourage mobility and recovery.
Project 2.
To provide Care Navigator5 on community wards at the hospital supporting discharge for patients who are medically fil to
leave hospltal.
Project 3.
To providè ca￿ Navigation Support lo the Crlsi5 team at St Mary's Hospitsl, with tommunlty support staff, enabling people to
stay at home and avold hospital admittancè.
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AGE CONCERN 15LE OF WIGfrrr IREGISTERED NUMBER: 060577971
REPORT OF THE TRUSTEE5
FOR THE YEAR ENDED 31 MARCH 2021
Good Nei
hbour Scheme
Our volunteer Service has over 200 volunteers who a55iSt our oldor neiEhbours in times of genuine need if they haye no faynlly
or friends to turn to for help.
Over the last year the service has lèd on the Covid-19 response in partnership with the IOW Councll, supportlnB the 151and
community with shoppin& collection of prescriptTrons and medlcatlon, welfare calls and bèfi￿Èndln￿.
Thro*Aghout lockdowns the Service had to be reduced, thi5 wa5 due to Government guidance and a number of volunteèrs
having to step down due to shielding. A recruitment drive for Covid-19 volunteer5 was set up to Tespond to the demands and
needs of the Island's communlty.
2,023 clients had a contact via the telephone and 1,197 re￿IVed volunteer 5UPPOrt visits.
The Digital Inclusitrn Project, revived thTOU8h funding frtsm an anonymous donor and The Mary Pitti5 Fund, played a vital role
in the Covld-19 response durinE the pandemic. The project, staffed by volunteers, helped older residents to acce5S their
money through online bankln8 and access vital supplle5 Suth as food shopplng and prescription deliverie5. The project also
allowed older isolated residents to stay connected with their loved ones. Through its free technology loan seNlce, it provided
iPads to151and Care Home5, offeced a means to attend live streaming funer3ls and provlded many Island resldent5 who hacl no
access to technology, the aiJility to vldeo call their friends and familie5.
enin
heds
Men In Sheds were able to utilise funding ori8inally given by the National Lottery for a ShedFe5t event, the event was
cancelled In 2020 due to the pandemic. The Lottery agfeed the funds could Instead be used to Support the 15 sheds to
recover from the effects of the pandemic. Initial restrictiortrs meant that men were urbable to meet in person, many met
virtually, and arè now being guided short term by a Coordinator to ensure thbt each shed has the necessary Covld-19 rlsk
assessments in place. Induding the provislon of PPE and anything else relevant to each shed to eriable member5 to have
continued access to social opportunity and peer to peer 5tspporl for each other through shared activity.
e Frl ndl Island
Age Frlendly Island is the only remaining projert under the Ageing Better PfoBramme, funded by The National Lottery
CommunTrty Fund. In Its sixth year of funding it continued to engage with stakeholders from the public, private and voluntary
sectors. The project delivered Public Forum5 and established an Older Persons 5teerinB Group to ensure that the project work
was led by the voices of older people.
During this year Ihe prpject had to ￿fOcuS its work In r￿ponse to the Covid-19 pandemic There was an emphasis on
addfessing environmental challenges that Government restrictions placed on the community which led to the productlon of
the Out & About Cards, amongst oiher initiatives. A DfBltal Connectlvlty Steerlng Group was set up to addres5 the digital
divlde and understand the support that was needed to Ènable older people to be connected.
In this last year the Project Manager has been partly seconded to the Isle of WIBht Councll. This secondment Is an opportunlty
io embed Age Friendly principles within the Countil.
The ABe Friendly Training has 5uccessfthI￿ bÈen moved to an online plafform and Ilke the face to face tralnlng Is accredlted bv
the CPD Standard5 Offi￿.
Lesbian Ga
Bisexual & Trans
ender
LG
ort
This project, funded by The Offlce of the Police and Crirne Cornmi55ioner IOPCCI, delivered support to older member5 of the
Island's LGBT Communlty who fflay be victims of Hate Crime or LGBT Dornestic Violentè. Throughout the pandemic, the local
Lesbian and Gay Liaison Officers reported that most abuse was being received through online platfo¥m5. Consequently, a
virtual Informatlon hub and online abuse toolkit were created to 5ignposl those expÈrièncin8 hate crime or abuse to the
appropriatè auihoritles.
Page 5

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER.. 060577971
REPORT OF THE TRUSTEE5
FOR THE YEAR ENDED31 MARCH 2021
LGBT Awareness tralning was delivered to lotal Island Caro Homes and HMP Staff Members to improve the understanding of
the Issues facing older LGBT people. A partnership with 'Ovt un an Island, helped to host fortnightly ViTtual support sessions
that Saw up 10 40 regular attendees. These 5es5ions have provlded 3 safe place for soc¢al interaction where key messages in
hate crime detectlon and reporting have been discu55ed and an inclusive atmosphere and ethos promoted. Funding for thls
project ended in March 2021. but the sesslons through 'Out on an 151and' will rernaln, and begin again in person when
Government T￿trict10n5 allow.
Widows Pro
ect
Launched in December, thi5 project funded by the Mary Pltt4s Fund and overseen by the Newport COngr￿atiOnal Churd),
offered support to all widows livin8 Wlthin the parish of Newport. Initial referrals of support dvring the pandemic included
Emergency Covld-19 Response and also linked in projects such as Digital Inclusion and Good Neighbour Scheme. A survey was
then undertaken an(J the majority of feedback received showed a demand for social opportunlty and work has begun on the
creation of an Activities Programme.
Restorative Justice Pro
ect
The Restorative Jlsstice Project brings Island resldents hamied by crime, anti-social behaviour or conflict into communication
wlth those responsible, enabling everyone affected by a particular incident to play a part In repalrlng the harrn and finding a
P051tive way forward. It helps young offender5 See the tfue effects of ciirne and antl-soclal behawour on older residents and
creates opportunltles for positive intergenerational relationships. This Project is being delivered in partnership with
Restorative Solution5 and ha5 been ¢ommlssloned until 2022.
Servlces that are charBed for
Alongside charitable activlty, funded by grant5 or through public sector contracts, to create better financial 5UStainabilily the
Charity dellvers several services where a charge is made to the in(lividu61. These services are clearly stated as char8ed for and
rè règulaTly reviewed to ensure that the Charity 15 not subsid15ing them but that they make a small surplus to be put back
into the Charity to enable it to operate. All SerV￿ceS ctsntinue to allgn wlth the Charlty's purpose and objectives.
Independent U¥lng Servl¢Ès:
JustAbout You
JAY
To enable older people to maintain thehr independènce and stay actwe in their communitie5 lust About You provide5 Support
Workers to undertake essential domestic tasks that client5 are no longer able to do for themselves. This may include
shopping, cleanine, laundry, food preparation, do8-walking artd sltting. Clients are aged from 50 years and they decide how
many hours of thelr Support Workers time they wish to purchase each week. Durin8 2020121, 469 cllents were supported to
remain at home- 8ivSng employment to 63 people.
Throughout the Covld..19 pandemlc the Just About You servlce was reduced following the Government rÈstrictlons. Thls had a
significant ifflpacl on the service and durlng the lockdowns we were only able to provide essential vislts for shopping and meal
preparation.
We also Introduced mobile phones wlth a call round App for 5upporl Worker5 to use, thi5 has enabled u5 to go paperle55 and
be more efficient.
Home Safe Servic
The char8ed for Handyperson and Gardening Service provides a service across the Island. 3 techniclans are currently
employed to carry out the work in the cornmunity with 2 offictrbased members of staff who ctrordlnate the booklngs and
allocate the work. In 202012021, the service re￿iVed 1,757 contacts asslsting 398 clients.
Throughout 20201202L the Home Safe Service has had pèriods of timè where servlce dellvery has been put on hold, due to
the pandemic and the Government ie5trictions on service delivery. Hoffle Safe is now worklng rjn servSce recovery.
Page 6

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER: 060577971
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Any surplu5 made by Just About You and Home Safe is used to 5UPPOrt our charitable objectives and organisational
sustainability.
other vltal Income generatlns attivlty to gener￿e a mlxed Income E￿nomY.
FhJndralslJ)B actlvltle5
Age UKIW'S fundraising Is driven internally and no professlonal or commerclal organisation has been engaged. Age UKIW ha5
an internal Fundraising Pfomlse and Code of Conduct that is adhered to and wa5 registered with the Fundrai5in8 Regulator in
March 2018. All events comply with the aforementioned standards and are reviewed after each event. Age UKIW ha5 not
received any complaints with regards to its fundraising activities durlng the 2020/21 f4nancial year. All fundraisin8 a¢lSvltles
comply wilh General Data Protection Re8ulations.
Due to the pandemSc, none of the AUKIW'S annual fundralslng events were able to take place. Smaller vlrtual event5 were
ndertaken generatlng a total of £3,769. Donation campaigns were launched, in total the Charity re¢elved £65,984 in
donatlons, an additional £13,607 was clalmed through Gift Aid and £2,0(M) in legacy donations. A further £342,911 wa5
generated through bid writlng to support the Emergency Covid-19 response.
FINANCIAL RVIIEW
Flnanclal position
At the start of the pandemic, Age UKIW envisaged a challenging year but with prudent Cost management, thè Coronavirus Job
Rètention Scheme and additional Emergency Care Grant Sncome we generated a Surplus whlch will be used in subsequent
years to counter the major impacts of the pandemic.
ncoming unrestricted and restricted resources for the year, available for charitable application weie respectively, £1,021,413
and £1,629,866 12020: £882,235 and £1,667,589). Unrestricted and festricted expenditure arnounted to £679.847 and
£1,545,531 12020.. £758,675 and £2,030,544). Unrestricted and restricted fund5 carried forward at the end of the year
amounted to £1,186,577 and f 248.475 re5pectivoly12020.' £840,858 and £168,293). The sn-year surplus of £425,901 includes
a surplus on restricted funds of £80,182. Unfestricted Income can be useLI to SilPPQrt the charity to achieve Its Charitable
objectives, however the spend of re5trirted funds 15 limlted to specific projects.
Princlpal lundln8 sources
Big Lottery- Ageing Better- £365,730
Independent Llving Servlce, Just About You- £301,631
IOW Council- £685,073
CCG - £536,170
Grantmakln8
Two of the charlty's projects, thè A8eing Better Pfoject, funded by the Blg Lottery, an(f the Uvlng Well Pfoject are operated in
partnership wlth other organisations to provide the full range of service5 offered.
A5 the lead paltner, the charity received the initial 8rant from the fundeT, and these payments to other partners have been
reflected as grants in the accounts. By working in partnership in thls way the projerts can dellver a wider variety of services to
the benefit of the reclpients.
Page 7

AGE CONCEBN ISLE OF wifjiff {REGISTERED NUMBER: 060577971
REPORT OF THETRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
FINANCIAL REVIEW
Inve5tmèni pollcy
After prudent allocation of reseNes for good governance, and commitmÈnt to an average of 3 month5 Ilquidity available at all
times, there are few funds remalning for long-term investment. However, Trustees remain committed to malntaiv, and if
possible. enhance the value of the invested funds taking a balanced risk approach through due diligen￿. It rernains
particularly important to ensure that reserves do not erode over tlme because of the effect of inflatlon.
Age UK IW seeks to mlnlmise the level of risk inherent with achieving the objectives set out above, by holdin8 a diver51fied
investment portfolio with an ovefall low rlsk.
A review of the Investment policy Is undertaken annually by the Finance and Rlsk CommiHee and any rlsk to the Charity Is
mltigated by Investin8 the Charity's fund5 different bank accounts rather than an Investrnent pr)rtfolio.
Reserves polky
The Finan￿ and Risk Committee annually revlew the charity's requirernents for 1è5erves in light of the main risks to the
organi5ation, making a recommendation that 15 ratified by the whole Board. Requirement5 are reviewed ègainsl the prioritles
for reservé% as laid out in the Reserve5 Pollcy which highlights three core purposes..
o To help manage tluctuations In working capltal Icashflowl
To cover specific investments for the lon8 term benefit of the Charlty's objectlves (infrastructure investment to
maintainlrenew fixed assets- IT and other èquipment to maintain efficient working and illnovationl
To allow key staff to continue workin& primarily to secuie new funding in the event that other fundin8 cea5e5 and the
organisations future is at risk IGeneral Fund).
It is the pollcy of the tharlty to maintain Un￿StrICted funds, which are the free reserve5 available to the Charity, at a minimum
level of 3 months and a target level of 4 months unrestricted expenditure in order to be confident of maintaining the essential
work of the Charity in the event of a si8nific3nt drop in funding and to avoid cash flow problems. Budgeted expendlture for
2021122 15 £2.2 million so the Charity Is now achievlng its tar8et free reserves lèvel.
The overall reserves of the charlty held at 31 March 2021 amounted to £1,435,052 of which £248,478 are held for re.stricted
purposes. Unrestrirted reserves of £258,940 represent fixed assets and are linked to asset value5 in the balance sheet. An
additional amount of £100,051 of unrestricted reserve% relating to legacies and other fundlng re￿iVed have been designated
for 5peciflc purp05è5 by Trustees. Thi5 leaves £827,583 of free unrestricted reserves which 15 conslde¥ed by the Trustees to be
sufficient to meet the reserves policy of bdween three and four months expenditure.
A significant deficit had been anticipated èarly in the financial year, but P051tive actlon was taken to seek alternative Sources
of funding to mltlgate the impact. In addition, we recognised that the next financlal year would alsr) be difficult in terms of
rebuilding service5 and recovefing Income Streams and there was a need to S￿Ure 5tabillty In the organlsation's reserve5 to
allow that to happen for future years.
Trustees have therefore established three new designa1￿ fund5 which will be used to help the recovery from the pandemic;
these will focus on rebuilding services, developirh8 our communlty outreach and supportlng Dur staff. Deta415 of the fund5 are
outlined in the Notes to the Accounts.
Page 8

AGE CONCERN ISLE OF WIGHY IREGISTERED NUM8ER'. 060577971
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
CURRENT STATUS AND PRIORITIE5 FOR THE NEXT 12 MONTHS120211221
The Charltles long term CEO left Age UKIW in july 2021 and the 8oard appointed an Interim CEO to ensure the Charlty's
stabillty durlng the transition period. Following a robust recruilment process the Board have appointed a permanent CEO and
whi15t thi5 will inevltabby lead to a perlod of adjustment and consolidatlon, the Chariiy remains in a strong p051tion to push
forward with Its straiegic priorities.
Trustees, stsff 3hd voluntèèrs rÈmaln committed to recovery after the pandemlc, responding to the Ghanging needs of the
Charity and its workfoTce. A5 a result, Age VKIW will focus on those activlties outlined as prioritie5 in the last annual rèport
120191201 whlch were postponed due to the pandemic, as sèt out bèlow.
We wlll also learn from Covld-19 experience. The adapted ways of working created as a result of the pandemic will be
reviewed and rètalned where benefit has been achieved. Where change ha5 been counter-productive. there will be a return
to effective work￿n8 practices Pfior to the pandemic or new ￿dea5 will be trialled. We will focus on maintalning thè posStive
mental health of staff and volunteers and maxlmlslng the use of technologv.
Implementation of a Flew finance System Ixerol will be Completed enabllng online 3ccess to key financial data and greater
financial transparenry and this will be followed by a review of other systèm5 to secure improved system integratlon and
business efficiency.
Alongside thls, we will cOntin￿e to drive forward plans for long-term financial sustainability. We will seek greater clarity
around public sector contracts, explore the need for newladditional legal structures to help diversify options for servlce
delivery and consider invÈgtment in income gènerating servic@s to increase the pa￿ of growth.
Innovation and adaptsbility will be importJnt to achievè slmilar lovels of fundraising income if events are curtsiled.
We will explore how national and local le550n5 learnt from the Lottery fun(led, Ageing Better Pro8ramme, universally
acknowledged as Suc￿ssful, can be ernbedded a5 a legacy into our stratègv.
Finally, hèving recoBnised the need to better communicate what we do, we will improve and expand our communltatlons and
data collection to be able to inform and influence as required so that we better meet the need5 of our population.
Page 9

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER: 060577971
REPORT OF THETIILISTEES
FOR THE YEAR ENDED 31 MARCH 2021
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governing document
AgÈ Concern Isle of Wight IACIWI was registered 35 a private limited company on 18th January 2007, reglstratlon no.
06057797. ACIW originally reglstered as a charity Dn 29th May 1973, and the company was registered as a charity on 5th April
2007. The assets of the original unincorporated assoclètion were transferred Into the private limited company wlth effe
from 1st April 2008. ACIW'5 governing document Is its Memorandum and Artlcles of Assodatlon whlch establlshed the objects
and powers of the charitable company and is governed undeT 115 Articles of A550ciation. This document was reviewed and
redrafted durlng 2018119 for submlsslon to the Charlties Commlssign and Companies House, and apFJroval and ac￿pIanCe
was received on 9 April 2019. In the event of the company being wound up member5 are required to contribute an amount
not Èx¢ÈedinÈ £1.00.
The charity Trustees are also directors of the company for the purposes of charity law and under the cr)mpany's Artldes are
known as the Board.
All members of the Board give their time voluntarily and receive no benefits from the charity. Any expenses reclalmed from
the charity are sei out In note 14 to the accounts, totaling £Nil12020'. £401.
Charities Governance Code 2017
The Board meets the principles and outcomes of the Charities Governance Code 2017 by elther applylng the recommended
practice or by recording it5 explanation as to why it has decided not tD apply the Code and what Is done instead in certain
circumstances.
Trustee tenurè
The Pfinciples of the Charity GoveTnance Code were accepted by the Board in 2018 and the Charity has taken sleps to assess
how well it meets retommended good practice and ha5 acted on those areas identified for Improvement. Speclfically, the
Boaid has accepted the recornmendation that in the future the maximum Trustee tenure should be nlne years.
Under the reqijirements of the Memorandum and Articles of Association the memt)ers of the Board are elected to serve for a
period of three years èfter which they must be rè-elected at th￿ next Annu31 GÈrteral Meeting. As reqvired by the revised
Memorandum and Articles of Associatiorb a Retirement by Rotation Schedule was adopted with effect from the 2019 Annual
Gèneral Meeting IAGMI.
In 2020121, Dne Trvstee, Mis D Ber¥yman, reÈireLI from the Board having served nlne years and the Charity thank5 her for the
active contribution she has made both as a Trustee and an Age UKIW volunteer in the comm4thnltv.
Recrultment and appolntment of new Trustees
An annual review takes place of the Board membershlp and In the event of skills being105t, or new skills identified as required
by the Trustees, these are actively SOUEht through a recrultment process In accordante with the Trustee RecTUitment Poll¢y.
Age UKIW also work5 to ensure thot the Board ieflect5 the Charity's commitment to equality and diversitv and the
involvement of older people themselves.
In anticipation of further resignatlons in the next financial yeai, the Board sought applicants to f511 two Trustee positions. As
we were in lorkdown, it was decided to use our own volunteer list and network of contact5 to Identlfy potential candidates, as
well a5 Using the goo(J 5ervi¢Ès of the local Chamber of Commerce. A number of people were interviewed and at our final
Board meetin8 of 2020121, two candidates wefe appointed to join the Board at the start of 2021122. Together they prowde
the Board with robust experience both in accounting and financial planninE. as well as increasing our commitment to equalitV4
diversity and inclu5ivIty of older residents.
Page 10

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER- 060577971
REPORT OF THE TRUSTEES
FOR THEYEAR ENDED31 MARCH 2021
STRUCTURE, GOVERNANCE AND MANAGEMENT
Induction and trainin8 of newTru5tees
A Trustee induction pack is maintainèd and contains a varietv Df information. induding various Charity Commission
publications and the governance documents relevant to the Trustee role. These are made available to new and 5ervtng
Trustees on 50ftware designed to manage access to all matefial whith Trustees requirè, including all meeting papers and
notes.
Key management remuneratltsn
The board of Trustees makes deci5ion5 a5 to the pay of key manaBement personnel after glving due consideration to
performance and the requirements of the roles. The t>oard has consldeiable HR pxperience which is invaluable in as51stln8
with this consideration.
Related parties
In 50 far 3g it is cornplemÈntary to the Chariiy's objects. the Char4ty Is guided by both local and national policy and Inltlatives.
This includes-.
Age UK Brand Partnership Agreement- Age UKIW is an independent Charity, separate from national Age UK. The
charity works together with 4e UK and thè wlder network, In a spirii of collaboration and mutual support to
achieve common goals, The Brand Partner relationship which is cuirently under ieview and in Jan*Jaiy 2021,
Trustees and the Executive responded to a series of consultation papers about a proposed new Nètwork
Partnership Agreement. De13ys due to the pandemic now mean that this will not be completed for appfoximate
18 month5. The outcome of the ABe UK natlonal's dellberations abO￿t the future will have an influence on Age
UKIW'S future status. Every effort is being made to ensure that whatever change takes place, the many people who
beneflt from our local services will continue to be able to do $0 irrespective of our future organisational form. A5 3
result, Trustees and staff of Age UKIW have worked hard to ensure Increased flnancial stability through the..
creation of mixed income streams to manage risk
Informal collaborations with other local Age VKS
local Sntegratlon Initiatlves in Health and Care
Risk management
Trustees re8ularly and attiveEy review the major rlsks to which the Charlty is exposed through monitoring the organisational
risk register at both Finance and Risk and Trustee Monitorlng Meetlngs. A Buslnes5 Continuity Plan is in place with scheduled
reviews. An additional (locument, covit>19 Recovery Plan, has been developed and is being implemented to man3Be the risks
assoclatèd with the pandemic.
Appropriate and legally compliant Systems or procedures have been developed to mitigate and manage identified risk5. Key
risks identified 3nd response..
All risks and challenges a550ciated with COVID-19.. sustainabllity and service deliverv.
Funding SUStainability- development tsf a sustainability plan that considers and responds to all opportunities to
achieve 5UStainabillty.
Uncertain funding outcomes with public sector partners.
Flt)ancial challen8e5 whirh can lirnit the amount of traininB/development work needed.
Challenge of maintaining a listed building.
The Trustees belleve that ACIW'S approach to reserves, comblned wlth the annual r￿leW of the controls over key flnanclal
systems, wlll provide adequate resouros when faced with a slgnificani drop in fundSng.
These prO￿dureS are perlodic31ty remewed to ensure that they continue to meet the needs of the Charlty.
Page 11

AGE COWCERN ISLE OF WIGHT IREG15TERED NUMBER,. 060577971
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
STRUCTURE, GOVEANANCE AND MANAGEMENT
Board and Committee Structure
The Charity has a Trustee Board currently comprising of 10 members who are responsible for the OVErall Bowernance and
strategic direction of the Charity, and who come frorn a variety of backgrounds relevant to the Wofk of Age UKIW. From April
2019 the new Articles and Governance Rule5 allow for a Board of no less than 5 but a maximum of io Trustees.
Trustee Monitorin8 Meetings are scheduled three times each year and there are two Committees- the Ftnance and Rlsk
Committee, and an Income Generatlon and Communlcations Committee that each also meet 3 times per year. Additlonal
meetings are arranged when required to discuss urgent business.
At the 2019 AGM, the Board appointed a new Company Secretary, Mrs A Gallop, and thanked M5 J Dare for her many years.
contribution. In July 2020 Ms l Dare was reinstated as Company Secretary as Mr5 A Gallop started Matèrnity Leave. The
Company Secretary slts cln ihe Board but has no votlng rights.
Llnk Trustee Role
This role allows Trustee5 to gain an in-depth apprèciatlon of the work of a nomlnated department, bfoadenlng their own
undeTstandin8, and providing an opportunity to probe and challenge. The respon51blè Head of Service will have a Trustee
wlth whom they can discuss i55ue5 relating to their speclfit expertise and use a5 a soundlng board. Reporting mechanlsms
have been established so that Trustees share their experience and learnlng twi￿ per year at Monitoring Meeting5.
Page 12

AGE CONCERN ISLE OF WIGHT (REGISTERED NUMBER: 060577971
REPORT OF TPIE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
STrUCTURE, GOVERNANCE AND MANAGEMENT
Infrastructure and Organisational Structure
Infrastructure
A robust infrastructure is fundamental to the management and sustainability of Age UKIW an(1 Includes..
Chlef Executive Officer and Executive Assistant
Governance
Support for Trustees
Human Res0￿fCes
Health & Safety
Prernises
IT/Telephony
Age Friendly Island
Head of Finance and Qualitv
Finan
Quality
Hèad of Service
servI￿s
Head of Development
Fundralsin& Marketing and Communications
Thrive
Organisatlonal structure
ACIW (TIA Age UK1sle of Wlghtl 15 a local, Independent registered Charity and a mefflber of the Age England Association. A5 a
member of the Federation, Age UKIW Is able to share information with Ihe network of charitles under the Age UK umbrella.
The day-to-day operation of Age UKIW is delegated to the Chief Executive Offlcer, Executive Team and Team Leader5 to
dellver the sÈNices specified, meet strategic objective5 and ensure su5tainablllty is achieved. A Scheme of Delegation is In
place with scheduled review5.
Internal infrastiucture support has signlficantty improved to allow both Trustees and the Executive Team to monitor strategi
progress and make sound declslons, maintaining f¢XUS on risk assessment, timely management accounting information and
strategic ¥eportinB.
structure Governance and Mana8ement
Having successfully malntained the Chaiity's 1509001-2015 accrÈdTrtatlon for a ntsmber of yeais, following rigorous assessment
and inspection by a team of external auditors, the Board was satisfied that quality prO￿$se8 had been successfully embedde(J
in the or8anisalion. Faclng the prospect of addltlonal flnancial Pfèssures through Covid-19 in 2020121, the decision was
taken not to apply for re-￿rtIfiCatIOn but to manage the quality prucess Internally. A more cost-effective. but e9ually
thorough approach still malntaining the 1509001 fr8mework, has been developed which continues to reinforce the charity's
commitment to quality principles and the implementation of a Quality Management System. A Quallty Policy and Quality
Assurance Action Plan have been agreed by the Board, setting out the rÈgtslar internal audlting of activities, Contlnued
adhefence to quality standards and Board level monltorlng of outcome5.
The Charity a150 contlnued to malntain the AUK Chailty Quality Standard ICQS) whlch recognlses the hiBh standard of our
performance as an organtsation. It certifie5 that oui or8anSsation Is well governed and managed., ha5 a clear dlTection and
strategy,. aftd is committÈd to ensuring the well-being and safety of oltler people, our Staff and volunteers.
Page 13

AGE CONCERN ISLE OF WIGHT IREGISTEREO NiIMBER.' 060577971
REPORT OF THE TRUSTEES
FOR THEYL4R ENDED31 MARCH 2021
REFERENCE AND ADMINISTRATIVE DETAIL5
Registered Company number
06057797 IEngland and Wales)
Re8l$tefed Charlty number
1118711
Reglstered offlce
St Thoma5, Chambers
147 High Streot
Newport
Isle of Wighi
P030 ITY
Trustees
D Berryman IresiEned 5.4.211
V A Barraclough
E L Elsom
R Evans
S Evans
S Fraser
L Buckman
R Robertson
A Thorne
J Arche¥ lappolnted 12.4.211
P Eagle lappointed 12.4.211
Company Secretary
Ms J Oare Ire5igned 21.07.211
Audltors
Bright Brown Llmlted
Chartered Accountants
statutory Auditof
Exchange House
St. Cross Lane
Newport
151e of Wight
P030 5BZ
Bankers
Barclays Bank UK PIC
102 St. James, Street
Newport
P030 IUP
The Charlty Bank Ltd
Fosse House
182 High Street
Tonbridge
TN9 IBE
Page 14

AGE CONCERN ISLE OF WIGHT IREfjisfERED NUM8ER.. 060577971
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
REFERENCE AND ADMINISTRATIVE DETAILS
Chief E)Eetutlve Offlcer
M5J Dare
STATEMENT OF TRUSTEES, RESPONSIBIUTrES
The trustees (who afe also the directors of Age Concern Isle of Wight for the purposes of company lawl are responsible for
preparing the Report of the Trustees and the fin3nclal statement5 in accordan￿ wlth applicable law and Uniied Kingdom
Accountin8 Standards (United KÈngdom Generally Accepted Accounting Practice).
Company law requlres the trustees to prepare flnancial staternents for each flnancial year which glve a true and fair view of
the state of affairs of the charitable company and of the incoming resources and application of Te50Drces. Including the
income and expenijiture, of the charitable Company for that period. In prep8rinB those financial statemènts, the trvstees are
required to
sèlect suitable accounting policles and then apply them conslstently;
observe the method5 and principles In the Charity SORP-
make judgements and estimate5 that are reasonable and prudeni,.
prepare the financial statements On the going concern basis unless it Is Inappropriate to presume that the Charitable
company will tontinue in busines5.
The trustees are responsible for keeping proper aciountin8 records which disclosè wlth reasonable accuracy at any time the
financlal position of the charitable Cornpany and to enable them to ensure that the financial statements comply with the
CDmpanie5 Act 2006. They are also responsible for safegvarding the assets of the charitablè tompany and hence for taking
reasonable steps for the prevenlion and detettlon of fraud and other liregularities.
In so far a5 the trustees are aware..
there 15 no relevant a￿dIt information of whlch the charitable company's audltors are unaware,. and
the trustees have taken all steps that they ought to have taken to make them5elve5 aware of any relevant audit
Information and to estsblish that the auditor5 are aware of that Info¥mation.
Approved by order of the board of trustees on... .
and signed on ils behalf bv..
S Evans- I'rustee
Page 15

REPORT OFTHE INDEPENDENT AUOITORSTO THE MEMBERS OF
AGE CONCERN ISLE OF WIGHT
Oplnlon
Wè have audited the financial statements of Age Concern Isle of Wight (the 'charitable cofflpany'l for the year ended
31 March 2021 whlch comprise thp Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes
to the financial statements. including a Summary of sl@nificant accounting pollcie5. The hnancial reporting framework that has
been applled in iheir preparatlon is applicablè law and United Kingdom Accounting Standards (United Klngdom Generally
A¢cepted Accounting Practicel.
In our Dpinlon the financial statements..
glve a true and fair view of the State of the charltable company's affairs as at 31 March 2021 and of its Incoming re50ur¢es
and application of resources, induding its Income and expenditure, for the year then ended,.
have been properly prepared in accordance with Unlted Kingdom Generally Accepted Accounting PractiGe', and
have beerb prepared in accordan￿ with the requirement5 of the Cofflpanie5 Act 21J)6.
Basls for oplnlon
We conducted our audit In accordance with Internatlonal Standards on Auditing IUKI 115As IUKII and applicable law. Ouf
responslbilitles under those stand3rds are further described in the Audltor5' re5ponslbilities fDr the audlt of the financ(al
statements section of our feport. We are independent of the chartiable company In accordance with the ethical
requirements that ère relevant to our audlt of ih@ financial statement5 in the UK, Including the FRC's Ethical Standard, and we
have fulfilled Our Other ethical respon5ibililies in ac¢ordance with thesp. Tequirements. We believe that the audit eviden￿ we
have obtained is sufficient and appropriate to provlde a basis for our opinion.
Concluslons relatlng to 80Sn8 ¢on¢ern
In audlting the financial ststements, we have concluded that the trustee5' Use of the going toncern basis Df accounting in the
preparation of the financial statement5 is approprlate.
8ased on the work we have performed, we have not identilied any matèrial uneertainties relating to events or condltlons that,
indlvldually or collectively, may cast significant doubt on the charitable company's ability to continue 35 a goin8 concérn for a
period of at least twelve months from when the financial statements are authorlsed for Issue.
Our rèsponsibilities and ihe responsibillties of the trustees wlth ￿pect to going concern are described in the relevant
section5 of thls report.
Other InfomiatSDTr
The trustees are responsible for the other infomiatlon. The other information compfises the information included In the
Annual Report, other than the ftnanaal statements and our Report of the Independent Auditors thereon.
Our oplnion ors the financial 5tètements doe5 not cover the other informatlon and, except to the extent otherwise expllclily
stated in our report, we do not express any form of assurance ¢ondusion thereon.
In connectlon with our audit of the ffinèncial Statements, our responsibility is to read the other Irsformatlon and, in doing 50,
consider whether the other information is materlally inconsisient vlith the financial statements or our knowled8e obtalned in
the audit or otherwise appears to be matÉrlally mi5Stated. If we identify such material inconsistentiés or apparent material
mlssiatements, We are required to determine whether this gives rise to a material mi55tatement in the financial Statements
themselve5. If, based on the work we havè performed we conclude that there is a material misstatement of this othèr
infofmation, we are requSred to report that fact. We have nothing to report in thls regard.
Opbnlons on other matters prescrlbed by the Companlos Art 2006
In Dur opinlon, based on the work undertaken in the course of the audit-
thè Irbformation given in the Report of the Trustees for the flnancial year for which the flnancial statements are prepared 15
con5j5tent with ihe financial statement5,' and
the Rèport of the Trustees has been prèpared In accordance wlth applicable legal reoulrements.
Pa8e 16

REPORT OF THE INDEPENOENT AUDITORS TOTHE MEMBERS OF
AGE COhlCERN ISLE OF WIGHT
Matters on which we are requlred to report by exceptlon
In the light of the knowledge and understanding of the charitable tompany and ils environment obtained In the course of the
audlt, we have not idèntified material misstatements in the Report of the Trustees.
We have nothing to report In respect Df the following matters where the Companies Ad 2006 requires us tctr report to you If,
in our opinion..
adequate accounting records have not been kept or returns adequate for our audlt have not been received from branches
not v151ted by us- or
the flnontlal statements are not In agreement with the accountlng records and returns. or
certain disc105ures of tru5tees' remuneration spÈclfied by law are not made., Of
we have not rece4ved all the informatlon and explanations we requlre for our audit; or
the trustees were not entitled to take advantage of the small companies exemption from the requirement to prepare
Strategic Report or in preparing the Report of the Trustee5.
Responslbilities of trustees
A5 explained more fully in the Statement of Trustees, Responsibllitles, the trustee5 Iwho are also the directors of the
charltable company for the purposes of company lawl are responsible for the preparation of the financial 5tatement5 and for
being Satlsfied that they give a true and fair view, and for such internal control as the trustees detefmine Is neCe￿arY to
enable the preparation of financial Statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial staternent5, the trustees are re5pon51ble for agsesslng the charitable Company's ability to conllnue
as a going concern, disclosin& ès appllcable, matters related to going concern and using the going concern basls of actouniing
unless the trustees either intend to Ilquidate the charitable Cofnpany or to cease operatlons, or have no realistic aliernative
but to do $0.
Our responslbllities for the audlt of the flnandal Statements
Our objectives are to obtaln reasonable a55urance about whether the financial statements as a whole aTe free from materlal
mi55tatement, whether duè to fraud or error, and to issue a Report of the Independent Auditor5 that Includes our ttpinion.
Reasonable assurance is a hi8h level of assurance, but is nol a guarantee that an au41it conducted in accordance with ISAS IUKI
will alway5 detect a moterlal misstatement when it exists. Misstatements can arisè from fraud or error and are considered
material if, inrjlvldually or in the aggregate, th￿ could reasonably be expected to Influen￿ the economlc declsions of users
taken on the ba515 of these financlal statements.
Irregtslaritie5. including fraud, are instances of non-compllance with laws and regulations. Wè design prO￿d￿Te$ in line with
our responsibilities, outlined above, to detect material mlsstatements in respect of irre8ulailtie5, includlng fraud.
As part of planning our audit we determined materiality and assessed the risks of material rni55taiement in the financlal
statement5. Based on our understanding of the charitable company we identifièd the principal risk5 to the charitable comp6rbv
s management override of controls, potential for fraud in respect of revenue TecE>gnitlon particularly in respect of cash
Income, potential for cut off of grant income to be Incorredly applied, and potentlal for fund tiansfeys to be incorrectlv
treated.
Page 17

REPORT OF THE INDEPENDENT AUDITOR5 TO THE MEMBERS OF
AGE CONCERNISLE OF WIGI
Audit procedures performed by the engagement team included..
A review of journals made in prep3rihg the final results for preparation of the accounts. and a review of accountlng
estimates made by man3gement.
Review to ensure there are no iransactions that have no apparent buslness or charitable purpose, or that have been
processed outside the usual accounting systems.
Exlension of the Sample sizes for audit testing cafried out In relation tc* tash income, and consideration and testlng of
controls in place around thSs income.
Dlscussions wlth management. including conslderation of any known or suspected Instances of non-compliance with
laws and rg8ulations or fraud.
A review of all contrbcts related to grant Income, and careful considefatlon of the performance related conditions
5urroundlng entitlement to income.
There are inherent Ilmitations in the audit procedures described above, and thè further removed n4Jn-compliante wlth laws
and regulations Is from events and tran5action5 reflected in the financial statements, the less likely wè are to become aware
of it. The risk of not detecting a material misslatement due to fraud 15 hlgher than thè risk of not detecting one resultirb8 from
error, as fraud may Involve deliberate concealment or intentional mi5representation5.
A further descriptlon of our responsibilities for the audlt of the financial statements 15 located on the Finan¢lal Reporting
Council's webslte at www.frc.org.uklavditor5respon5ibilities. This de5CTlPtion fomis part of our Report of the Independent
Auditors.
Use of our report
Thls report ￿ made solely to the charitable company's members, as a body. In accordancè with Chapter 3 of Part 16 of the
CompanSes Act 2006. Our audit work has been undertaken $0 that we rni8ht state to the charitable company's members those
mattefs we are required to state to them in an auditors, ièport and for no other purpose. To the fullest extent permltted bv
law, we do not accept or assume responsibTrllty to anyone other than the charitable company and the charitable ￿MpanY'S
mernbers as a body, for our audlt work, for this report, or for the opinions we have formed.
avin
elly ACA ACCA15enlor Statutory Auditor)
for and on behalf of Bright Blown ￿Mited
Chartered Accountants
statutory Auditor
Exchange House
St. Cross Lane
Newport
Isle of Wlght
P030 5BZ
Page 18

AGECONCERN ISLE OF WIGTr
STATEMEMf OF FINANCIAL ACTIVITIES
IINCORPORATING AN INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2021
2021
Total
funds
2020
Total
funds
Unrestricted
fund5
Restrlcted
fvnds
Notes
ITrICOME AND ENOOWMENTS FROM
Donations and legacies
308,938
308
309,246
139,701
Charftable actlvhles
EnhancinB and sUPPOrting Ilves
540,724
1,629,058
2,169,782
2,344,445
other trading activities
Investment income
Other Income
10,714
4,366
156,671
11,214
4,366
156,671
49,847
4,995
10,836
Total
1,021,413
1,629,866
2,651,279
2,549,824
EXPENOITURE ON
Ralsing funds
39,949
39,949
41,875
Charltable activitles
Enhancin8 and supportinÈ Ilves
640,632
1,545,531
2,186,163
2,746,129
other
12
17341
17341
1,215
Total
679,847
1,545,531
2,225,378
2,789,219
NEf INCOMEIIEXPENDffUREI
341,566
84,335
425,gJl
1239,395
Translers between funds
25
4,153
14,1531
NEt movement In funds
345,719
80.182
425,901
239,3951
RECONCILIATION OF FUNDS
Total funds brought fon¥afd
840,858
168,293
I,CQ9,151
1,248.546
TOTAL FUNDS CARRIED FORWARD
1,186,577
248,475
1,435,052
I,t109,151
The notes form part of these financial statèments
Page 19

AGE CONCERN ISLE OF WIGHT IREGISTERED NUMBER: 060577971
BALANCE SHEET
31 MARCH 2021
2021
Total
funds
2020
Tolal
fund5
Unrestricted
funds
Re5trlcted
funds
Notes
FIXED ASSETS
Intangible assets
Tangible assets
Investments
17
7,367
251,573
7,367
251,573
15,325
263,038
19
258,940
258,940
278.364
CURRENT ASSErs
Debtois
Cash at bank
20
89,387
1,113,893
89,387
1,362.371
108,667
992,918
248,478
1,203,280
248,478
1,451,758
1,101,585
CREDITORS
Amounts falllnB due within one year
21
1169,4011
1169,4011
1256,6351
CURRENT ASSETS
1.033,879
248,478
1,282.357
844,950
TOTAL ASSEf5 LESS CURRENT LIABILITIES
1.292,819
248,478
1,541,297
1,123,314
CREDITORS
Amounts fallin8 due after more than one year
22
1106,2451
1106,2451
1114,1631
NET AS5Ers
1,186,574
248,478
1,435,052
1,009,151
FUNDS
Unrestricted funds
Restricted funds
25
1,186,574
248,478
840,858
168.293
YOTAL FUNDS
1,435,052
I,IY)9,151
These finantlal statements have been prepared in accordance with the provislons applicable to chariiable companies subject
to the small companies regime.
The fnancial ststements were approved by the Board of Trustees and authori5ed for issue on
were Signed on Its behalf by-.
and
S Evans- TNstee
The rsotes form part of these flnancial statements
Page 20

AGE CONCERN ISLE OF WIGHT
CASH FIOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Notès
Cash flows from oper8tSnÈ attivities
Cash senerated from operation5
394,695
1256,4861
Net cash provided byllused In) operating actlvltles
394,695
1256,4861
Cash flows from In¥estlng activltles
Purchase of tangible fixed a55etS
Interèst rèceived
117,906
4,366
14,938
4,995
Net fd5h lused inllprovided by Investlng actlvlties
113,5401
57
Cash flows from flnantlng artlvltlÈs
Loan repayrnents in year
111,7021
111,5931
Net cash used in financing activities
111,7021
111,5931
Change In cash and cash equlvalents In the
reportin8 period
Cash and cash equlvalents at the be85nning of
thÈ rÈportin8 pèriod
369,453
1268,022
992,918
1,260,940
Cash and cash equlvalents at the end ol the
reportSng perSod
1,362,371
992,918
The notes foim part of these financlal statements
Page 21

AG£ CONCERN ISLE OF WIGHT
NOTES TO THE CASH FLOW STATEMENT
FOR THE YEAR ENOED 31 MARCH 2021
RECONCILIATION OF INCOMEIIEXPENDITUREI TO CASH FLOW FROM OPERATING ACTIVITIES
2021
2020
Net Incomellexpendlturel lor the reportlng perlod las per the Statement of
Flnanclal Actlvltlesl
Adjustments for-
Depreciatlon charges
L955 on di5P05al of fiyed as5els
Interesi received
Movement in provislon5
Loan interest paid
Impairment of investments
De¢rea5e/lTrncrea5el in debtors
Decrease in creditors
425,901
1239,3951
37,329
31,876
14,3661
14.9951
15,0001
4,986
3,965
19,280
187,4151
13,4501
140,5091
Net cash provlded byllu5ed In) operatlon5
394,695
1256,4861
ANALYSIS OF CHANGE5 IN FUNDS
At 1.4.20
Cash flow
At 31.3.21
Net cash
Cash at bank
992,918
369,453
1,362.371
992,918
369,453
1.362.371
Debt
Debts falling due within I year
Debts falling due after l year
16,9471
1114,1631
11811
7,918
17,1281
1106,2451
1121,1101
7.737
1113.3731
Total
871,808
377.190
1,248,998
The notes form part of these financial statements
Page 22

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
GENERAL INFORMATION
Age Concern Isle of Wlght is a private company limited by guarantee and incorporated in England. The financial
statements are presented in Pounds Sterlin& whlch is the functional currency of the charitable tompany.
The reÉlstered office of the chaiitable company is St ThDmas' Chamber5, 147 HiBh Street, Newport, Isle of Wight,
P030 ITY.
There are no material uncertaintie5 about the chaiity's ability to continue.
ACCOUNTING POLICIES
Bas15 of preparlngthe financial statoments
The financial statements of the charitable company, which Is a public benefit entity under FF￿ 102, have been
prepared in accorflance with the CharStlès SORP IFRS 1021 'Ac¢ountlng and Reporting by Chèritie5: Statement of
Recommended Pr3Ctlce applicable to charities preparing their accounts in accordance with the Financial Reportin8
standard applicable in the UK and Republlc of Ireland IFRS 1021 leffedive l January 20191,, Finantial Reporting
Standard 102 'The Financlal Reporting Standard applicable In the UK and Rèpublic of Ireland, and the Companies Act
2006. The financial statements have been prepared under the historical cost convention, with the exception of
Investments which are included at market value.
Income
All income is recognised In the Statement of financSal Actlvities once the charlty ha5 entitlement to the funds, It Is
probable that the income wlll be received anil the amount can be measured reliablv.
Where grant income is subject to performance related conditions income is recognised to the exlent that
performance has been achieved.
EMpendlturÈ
Liabilities are re¢ognlsed as expenditurÈ as soon as there is a legal oi constructive obligation committing the charity to
that expenditure, it Is probable that a transfer of economic benefits wlll bÈ required in settlement and the amount of
the obligation can be measured ¥eliabty. Expendlture is accounted for gn an accruals basis and has been classIf￿d
under headin85 that aggregate all c05t related to the category. Where costs cannot be directly attributed to particular
headlngs they have been allorated to activities on a basis consistent with the use of iesources.
Grants offered subject to con¢J¢tions whlch have not been met at the year end date are nuted a5 a ¢ommltment but
not accrued as expenditure.
Int?n8iblè flxed assets
Intangible flxed assets are measured at cost less accumulative arnortisation ènd any accumulated impairment I0￿es.
Amortisation of Intangible fixed assets is provlded at the following annual ratès in order to write off each asset over Its
estimated useful life.
Computer software
Over 4 years on cost
Tangible fixed assèts
Tangible fixed assets are measured at Cost less accumulated depreciation and any accumulated impairfflent losses.
A55ets costing less than £1,000 are not capitali5ed.
Depre¢lation is provided at the follDWinB annual rat￿ in urdei to write off each asset over its estimated useful life.
Page 23
contlnued...

AGE CONCERN ISLE OFWIGF
NOTE5TO THE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POUCIES- contlnued
Tanglble flyed assets
Land and buildin
Plant and machlnery
not provided
Over 4 or 5 years on cost
The tTUStee5 are of the opinion that thè residual value of the freehold bulldlngs wlll t)ot be less than cost and
therefore the freehold buildings are not depreaated.
The Baln or loss arising on the dlsposal of an asset is delermined as the difference between the sale proceeds and the
tarrylng value of the asset, and is recognSsed in income or expénditure for the year as appropriate.
Investrnonts
Investment5 In sub5idiafies and asso¢iates are measured at cost less any accumulated Impairmeht losses.
Taxatlon
The charity is exempt from corporation tax on its chaTltable activities.
Fund accoktntlng
Unrestricted funds can be used in accordance wSth the charitable objectives at the discretion of the trustee5.
Restricted fund5 can only be used for particular restritted purposes within the objorts of the charity. Re5trictlons
arlse when specTrfièd by the donor or when funds are raised for particular restricted purposes.
Further explanation ¢f thè nature and purpose of each fund is Included in the notes to the financl31 statements.
Pension costs and other pts5t-rètirèment benefit5
The charitable company operates a delined contribution pension stheme. Contributions payable to the chawitable
company'5 pension scheme are chayged to the Statement of Financial Activities in the perlod to which they Telate.
Credltors
Short term creditors are rneasured at transaction linvoicel price
Loans and other flnancial liabllitles are Inltially reco8ni5ed at tTan5aclion price net of any transaction costs and
subsequently measured at amortised cost determined using the effe¢tlve Interest method.
Prov151on5
Prov*sions are recognised when there 15 an obligation at the reporting date a5 a result of a past event, it is probable
that economic benefit wlll be transferred to sèltle the obligation and the amount of the obllgation can be estimated
rellably.
Golng Concern
Thère are no material unrertaintles about the charity's abillty to continue as a going concern.
Page 24
continued...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENT5- contlnued
FOR ThE YEAR ENDED 31 MARCH 2021
DONATIONS AND LEGACIES
2021
Total
funds
2020
Total
funds
Unrestricted
funds
Restricted
funds
Donations
Legacies
Grants
75,387
3,000
230,551
75.395
3,000
230,851
97,762
9,206
32,733
300
308,938
308
309,246
139,701
OTHER TRADING A￿1VITIEs
2021
Total
funds
2020
Total
funds
Unre5tricled
funds
Restricted
funds
FundTai5inE events
10.714
11.214
49,847
INVESTMENT INCOME
2021
Total
fund5
2020
Total
funds
Unfe5tricted
funds
Restrlcted
fund5
Deposit account interest
4,366
4,366
4,995
INCOME FROM CHARITABLE AcfiviTIES
2Q21
2020
Actlvity
Enhancing and supporting live5
Enhancing and supporting lives
Enhancing and supportlng lives
Enhancing and supporting lives
Enhancing and supportlng lives
Enhancing and supporting live5
Enhancing and supporting lives
Enhancing and supporting lives
Performance related grants
Just about you
Nail-cutting client fees
Memory therèpy group fees
Student placements
Home5afe and Handype150n
0181 Classe5
Age Friendly Island
1,845,029
301,631
1,787,322
433.981
21,292
52,452
560
41,220
5,433
2,185
23,122
2,169,782
2.344,445
Page 25
continued...

AGE CONCERN ISLE OF WIGHT
NOTES TOTHE FINANCIAL STATÉMENTS- ¢ontinuod
FOR THE VEAR ENDED 31 MARCH 2021
OTHER INCOME
2021
Total
funds
2020
Total
funds
Unrestricted
fynd5
Restricted
funds
Management fees and slmllar Income
Sundiy income
3,516
7,320
156,671
156,671
156,671
156,671
10,836
RAISING FUNOS
Ralslng donatlons and lÈRacles
2021
Total
funds
2020
Total
funds
Unrestricted
funds
Restricted
funds
staff costs
Fundrai51ng costs
37,466
2,483
37.466
2,483
32,098
9,777
39,949
39,949
41,875
CHARITABLE AcfivftlES COSTS
Grant
fundin8 or
rtivitiés
15ee nole
iii
Direct
Costs (see
note 101
Totals
Enhanclng and supporting lives
1,932.922
253,241
2,186,163
Page 26
ontinued...

AGE CONCERN 15LE OF WIGHT
NOTESTO TrIE FINANCIALSTATEMENTS. contlnued
FOR TtrIE YEAR ENDED 31 MARCH 2021
io,
DIREcf COSTS OF CHARITABLE AcfiviTIES
2021
2020
Staff costs
Tru5tee5' expenses
Employee related costs
Volunteer recruitment and expenses
Direct project costs
Premises costs
Offlte tosts
Transportalion and c05ts
Bank tha¥ge5 and intÈrèst
Auditors, remuneiatio
Auditors, remuneration for non audlt work
Legal and professional fees
Depreciation
Loss on sale of assets
Impairmeni losses
1,673,300
1.702,971
246
33,248
1,109
82,615
19,909
120.181
11,062
7,463
6,000
3,900
36,520
31,876
13,792
239
52,422
12,718
72,109
11,137
5,677
6,000
4.151
44.047
37,329
1,932,922
2,057,101
Included in direct costs is interest payable of E3,965 in relation to ihe bank loan12020.. £4.986I.
ii.
GRANTS PAYABLE
2021
2020
Enhancing and supporting INes
253,241
689,028
The total Erants paid to institutions during the year was a5 follows..
2021
2020
Alzhelmers Cafe IW
Carers IW
CommunityAttion IW
Independent Arts
151e of Wight Chamber of Commerce
People Matter IW
Wight Home Care
Citlzen's Advi￿ Bureau
osel
24,770
238,705
23.766
22,184
85,725
124,582
94,386
37,137
37,773
53,568
120,230
70,000
9,443
253,241
689,028
Page 27
¢ontlnued...

AGE CONCERN ISLE OF WIGHT
NiyfES TO THE FINANCIAL 5TATEMENTS- contlrtuÈd
FOR THE YEAR ENOED 31 MARCH 2021
12.
OTHER
2021
Total
funds
2020
Total
funds
Unrestricted
funds
Re5tTlCted
funds
Bad debt
17341
17341
1,215
13.
NET INCOMEIIEXPENDITUREI
Net incomellèxpèndlturel is Stated after chargin￿{CredItingl-.
2021
2020
Depreciation- owned assets
Deficit on dlsposal of fixed assets
Computer software arnortlsatlon
Operating lease costs
Auditor5, remuneration- Audit services
Auditors, remuneration- Non-audlt service5
29,371
27,161
7,958
13,050
6.000
4,151
4,715
3,750
6,000
3,900
14.
TRusfEES' REMUNERATION AND BENEFITS
There were no trustees. remuneration or other benefits for the year ended 31 March 2021 nor fof the year ended
31 March 2020.
Trustees, expen5e5
2021
202
TDJstees' expense5
246
The expenses pald to no12020'. two) trustees represent the reimbursèments of travel costs.
15.
STAFF COSTS
2021
2020
Wagos and salaries
Soaal security costs
Other pènsion costs
1,575,928
105,128
29,710
1,607,655
96,273
31,141
1,710,766
1,735,069
The avera8e monthly number of employee5 during the year was as follows:
2021
122
2020
134
P3ge 28
contlnued...

AGE CONCERN ISLE OF WIGHT
NOTES ro THE FINANCIAL 5TATEMENTS- contlnued
FOR THE YEAR ENOED 31 PJIARCH 2021
15.
STAFF COSTS- contlnued
No employees received emolurnents in excess of £60,000.
Key managemeni personnel remuneratlon and beneffts
The total amount of remuneratlon and beneflts received by the five key management personnel was £202,147 12020:
£218,519).
16.
COMPARATIVES FOR THE sfATEMENT OF FINANCIAL ACTIVfflES
Unrestricted
funds
Restricted
funds
Tota
funds
INCOME AND ENDOWMENTS FROM
Donatlons and legacies
139,672
29
139,701
CharltablÈ actlvltlès
Enhancing and supporting lives
676,885
1,667,560
2,344,445
other trading activlties
Investment Income
other income
49.847
4,995
10,836
49,847
4,995
10,836
Total
882,235
1,667,589
2,549,824
EXPENDITURE ON
Ralslng funds
41,875
41,875
Charitable actlvltles
Enhancing and supporting live5
715.585
2,030,544
2,746,129
Other
1,215
1.215
Total
758,675
2,030,544
2,789,219
INCOMEIIEXPENOITUREI
123,560
1362,9551
1239,3951
Transfers between fund5
7,412
17,4121
Nèt movement In funds
130,972
1370,3671
1239,3951
RECONCILIATr)N OF FUNDS
Total funds brought forward
709,887
538,659
1,248,546
TOTAL FUNDS CARRIED FORWARD
840,859
168,292
1,009,151
Pa@e 29
contlnued...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
17.
INTANGIBLE FIXED ASSETS
Computer
software
COST
At l Aprll 2020 and 31 March 2021
23,576
AMORTISATION
At l April 2020
Charge for year
8,251
7,958
At 31 March 2021
16,209
NEf BOOKVAIUE
At 31 March 2021
7,367
At 31 March 2020
15,325
J8.
TANGIBLE FIXED A55Ers
Freehold
property
Plant and
machinery
Totals
cosr
At l Aprll 2020
Additions
Disposals
214,918
195.550
17,906
155,0481
410.468
17,906
155,0481
At 31 March 2021
214,918
158,408
373,326
DEPRECIATION
At l April 2020
Chargè foy year
Eliminated un di5P05al
147,430
29,371
155,0481
147,430
29,371
155,0481
At 31 March 2021
121,753
121,753
NET BOOK VALUE
At 31 March 2021
214.918
36,655
25L573
At 31 March 2020
214,918
48,120
263,038
Page 30
contin￿ed...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENT5- contlnued
FOR THE YEAR ENOED 31 MARCH 2021
19.
FIXED ASSET INVESTMENTS
There were no investment assets outside the UK.
The company'5 Iiivestmehts at the balance sheet date in the share capital of companies indude the following..
Age UK Harnp5hlre & IWTTadlns Company Llmlted
Registered office: The 8r8dbury Cerbtre, 16-18 Klngston Roa*Y, Portsmouth, Hampshlre, POI 5RZ
Nature of business.. Sale of insurance Products
Class of share..
Ordinary
holding
50
31.3.20
31.3.20
Aggregate capital and reserves
Loss for the year
1.943
131
1,945
141,3691
20.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade debtors
Amounts owed by participatin8 interests
Prepayments and accrued income
79,219
88,932
10,512
9,223
10,168
89,387
108,667
21.
CREDITORS: AMOUNTS FALLING OUE WITHIN ONE YEAR
2021
2020
Eank loans and overdrafts (see note 231
Trade (Teditors
Social security and other taxes
Other credltors
Accruals and deferred ifbcome
Deferred grants
7.128
28,866
2,386
4,244
27,665
99,112
6.947
30,291
29,351
53,593
136,453
169,401
256,635
Dèferred Income is Included wlthln other creditors falling due withTn one year and has arisen as a result of
performarbce-related conditions on grants not being fulfilled at the reporting date and therefore unconditional
entitlement to the income has not passed to the charlty at the year end.
2021
2020
Deferred income at l April
Income released during the repoftin8 period
Income deferred during the reporting period
136,452
1136,4521
99,112
152,902
1152,9021
136,452
Deferred income at 31 March
99,112
136,452
Page 31
continued...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENTS- contlnyed
FOR THE YEAR ENDED 31 MARCH 2021
21.
CREDITOR5'. AMOUNfs FAWNG DUE WITHIN ONE YEAR. contlnued
12.
CREDITORS.. AMOUNTS FALUNG DUE AFIER MORE TTrIAt4 ONE YEAR
2021
2020
Bank loans (see note 231
106,245
114,163
23.
LOANS
An analysis of the maturlty of loan$15 given below..
2021
2020
Amoufits falling due within one year on demand:
Bank loans
7.128
6,947
Amount5 falling between one and two years-.
Bank loans
7,429
7,232
Amounts falling due between two and five years..
Bank loans
24,230
23,527
Amounts falling due in more than flve yeats..
Repayable by Insialments=
8ank103ns
74.586
83,404
The bank loan Is repayable in monthly Instalments over a period of 20 years from the date of the initi31 drawing down
of the loan in 2013. Interest is payable at a rate of 3.75% subject to review every three year5 by the bank.
SECURED DEBTS
The following secured debts are Included within cre(litors:
2021
2020
Bank loans
113,373
121.110
The loan Is secured on the freehold property of the charity.
Page 32
continued...

AGE CONCERN ISLE OFWIGHT
NOTESTO THE FINANCIAL sfATEMENTS- GDntlnued
FOR THE YEAR ENDED 31 MARCH 2021
25.
MOVEMENT IN FUNDS
Net
movement
in funds
Tyansfers
between
funds
At
31.3.21
At 1.4.20
Unrestrl¢ted tsnds
General fund
Fixed assets fund
Infrastructure investment fund
Stitching fund
GNS legaey
Rebuilding servlces
Community outreach
Supporting staff post Covid
467,717
278,364
54,171
6,408
34,198
336,289
171,4231
119,4241
732,583
258,940
54,171
11,682
34,198
28,0(X)
39,275
27,725
5,274
28.000
39.275
27,725
840,858
341,563
4,153
1,186.574
Restrlcted funds
Bl8 lottery fund grant- A8eing Better
LGBT support
CCG ¢aie navlgator5
Pfostatè cancer Ca￿ navigator
Restorative Justice
Living Well ProgFammo
Living Well Digl
Living Well NHS Trtjst
Age UK Lottery
Hospital Discharge
Older Prlsoners
Community Cell Support
Widow5
37,522
114,634}
1567
20,026
12501
4,017
16L8901
31.967
11.1881
567
21,700
12741
616
246
72,041
21,020
37,122
19,752
366
4,263
9,636
46,627
15151
16,3601
137,1221
3.343
37,122
13,3431
93,642
11,790
130,764
11.790
3,176
3,176
168,293
84,338
14,1531
248,478
TOTAL FUNDS
1,009,151
425,901
1,435,052
PaÉe 33
continued...

AGE CONCERN ISLÉ OFWIGTr
NOTES TO THE FINANCIAL STATEMENTS- contlnued
FOR THEYEAR ENDED31 MARCH 2021
25.
MOVEMENT IN FUNDS- tontlnued
Net movement in funds, included in the above arè as follows:
Incomin
resources
Resources
expeftded
Movement
in fund5
Unrestrfcted fvnd5
General fund
StitchinB fund
1.014,324
7,089
1678,0351
11,815
336,289
5,274
1,021,413
1679,8501
341,563
Re5trltted funds
Big lottèry fund 8Yant- Agelng Better
LG8T support
CCG care navigat¢Trrs
Prostate cancer care navigator
Restorative Justice
Living Well Programme
Living Well Digi
Age UK lotterv
Hospltal Discharge
Older Prisoners
Community Cell Support
Widows
266.517
6,000
293,514
1281.1511
16,5671
1273,4881
12501
120,3321
1560,1771
14,9811
121,9001
1353,2401
14,0881
112,6981
16,6561
114,6341
15671
20,026
12501
4,017
161,8901
31,967
13,3431
93,642
11,790
404
3,176
24,349
498,287
36,948
18,557
446,882
15,878
13.102
9,832
1.629,866
11,545,528)
84,338
TOTAL FUNDS
2,651,279
12,225,378)
425,901
Page 34
contlnuÈd...

AGE CONCERN 15LE OF WIGiir
NOTES TO TFIE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
25.
MOVEMENT IN FUNDS- contlnued
Comparatlve5 for movement In fund5
Net
movement
in funds
Transfeis
between
funds
At
31.3.20
At 1.4.19
Unrestrltted funds
General fund
Fixed assets fund
Contingency fund
Infrastructure InV￿tMent fund
Unrestricted project lund5
Stltching fund
GNS legacy
27,315
305,303
80,263
270,667
26,339
129,37LI
311.032
126.9391
180,2631
1216,496
120,5281
6.408
34,198
467,717
278,364
54,171
15,8111
6,408
34,198
709,887
123,559
7,412
840.858
Restrlcted funds
Big lottery fund grant- Agein8 Better
Hotssing and care option5
IGBT support
CCG care navigators
Prostate cancer care navigator
Restorative Justice
Living Well ProgTamme
Llving Well 0181
Warm and Well
Livlng Well NHS Trust
282,345
4,094
7,766
24,469
866
3,167
181,653
34,376
1771
1243,4201
11,4031
14,0941
37,522
17,7661
124,7431
12501
12,9211
1109,6121
113,3561
1.992
37.122
12741
616
246
72,041
21,020
11,9151
37,122
538,659
1362,954
17,4121
168,293
TOTAL FUNDS
1,248,546
1239,3951
1,009,151
Page 35
continued...

AGE CONCERN ISLE OF WIGHT
NOTESTO THE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
MOVEMENT IN FUNDS- contlnued
Comparative net movement in funds, Included in the above arè as ftsllow5'.
Incoming
resources
Resource5
expended
Movement
in fund5
Unrestrlcted funds
General fund
Unre5trlcted project fund5
765,832
116.402
1636,4621
1122,2131
129,370
15,8111
882,234
1758,6751
123,559
Restrlcted lunds
8ig lottery fund grant- Ageing Better
LGBT support
CCG care navigatofs
Prostate cancer care navlgator
Restorative Justi
Living Well Programme
Livlng Well Digi
Warm and Well
Living Well NHS Trust
A8e UK Lottery
822,163
34,OCKJ
132,353
11,065,583)
141,7661
I￿7,096)
12501
128,2431
1632,920
113.356
18,6531
164,1201
118,5571
1243,4201
17,7661
124,7431
12501
12,9211
1109,6121
113,3561
1,992
37,122
25,322
523,308
10,645
101,242
18,557
1,667.590
12,030,544)
1362.954
TOTAL FUNDS
2,549,824
12,789,219)
1239,3951
Fimed a55et fund
The fixed a55et fund represents the net book value of fixed assets purthased and available for the unrestrlcted use of
the charitv.
Contlngency fund
The contingency fund repfe5ent5 funds set aside to allow for the continuous provision of charitable 5ervlces In the
event of unforeseen flnancial difficulties.
Infrastructure Investmènt fund
The infrastructure inve51ment fund represents funds set aslde for investment in infrastructure and to allow for the
replacement of equipment.
Unrestrfctèd projectsfvnd
The unrestricted projects fund is the accumulation of piolects that have no restrictions placed on the income by the
funder to run the projects. These funds have been designated to ensure that adequate resources are availablè to
omplete projects.
Stltrhing fund
Thè stitching fund represents a donation recelved ffom the Inslnger Foundatton, located in The Netherlands, less
expenditure paid from the funds.
GNS legacy
Page 36
continued...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEmE￿s- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
25.
MOVEMENT IN FUNDS- contlnued
The GNS legacy fund represents a don3tion legacy from Stanley Jackson designaled for use in the good neighbour
scheme to provide low4evel support to the elderly.
Rebulldlng 5èrvl¢es
The Charltles Income Generation Servlces suff2red a substantial loss during 201912020 and were elther closed or
operated a reduced Servi￿ following Govèrnment lockdown Restrictions, Trustee5 recognise the impact seen on these
essential projett5 and have deslgnated this fund in 35515ting them to rebulld and iecover bul a150 providing additional
support to those that have been most affected. £28,000 has been designated tLI thls 5ervi¢e from general reserves.
Communlty Outreach
Trustee5 understand that the environment has Changed through the effects of the pandemrc and recogni5e the
Increased need of those requiring support. Trustèès have ivivested to enable the Charlty to fecruit additional staff to
suppori the increased demand for our services. It has been identified that a Community Outreach I&A worker will be
recruited, and an additional receptionist who Can a5SlSt in answering our significantly increased calls into the Charliy,
Iherefore restoring confldence in the community. £39.275 has been deslgn3ted lo this seivice from general reserves.
SupportlnB Staff Post Covld
Trustees recognlsè thÈ impart on our staff and volunteer5 whi15t continuing to work through the Covid Pandemlc and
the effects it's had on our staffing team5 35 We continue to support an increased number of client5 Wlth increasinglv
complex needs. Funds have been designated for staff wellbein8 and development to support organisation's
feslliefice. £27,725 ha5 been designated to this service from general reserve5.
818 lottery grant fund- Agelng Better
Ageing Better began bn 2015 comprlsing a partnershlp of li oiÈani5ation5. The underlying purpose of all these
projects 15 to deliver servlces to addres5 social Isolated Islanders.
The AFI prole¢t continues to be a member of the national steering group for the WHO Age Friendly Domalns
prograrnme fun by the Centre for AgeinB Better. The projects have had contact wlth thousands of partlclpant5 a year,
ranging from one off contacts providlng advi￿ and information through to the direct, ongoing support for those who
need It.
The project was represented once again at the national annual meÈtin8 of the Ageing Better programme. Due to the
difficulties of travel to the ntsrih of England the Pro8ramme Manager presented a session on transport which Vectis
Radbo broadcast to the 151and so rnembers of the older peoples fonJM were able to take part.
Over the past year much of the focus for all prDlects has been on that of suslainabilily and legacy as this was the final
year Df delSvery. Plans were formed and whilst r70t all of the projects are Ilkèly to continue, some have already
managed to aitract funding to continue aftèr the life of the lottery programmp.
The projerts that wlll continue but not as they h3ve been are..
Men in Shed5- these are now sustainable and wlll fund and manage themselves
Good Neighbour Scheme- will tarry on in a different form
Alzheimer's café5- carrying on through other fundlng
Caring for carers- carry4ng on throu8h other funding
OiÉital inclu5ion- taken on by WlghtFibre
Isle find it- being r￿fi by the IW Citlzens Advice Burea
Independent arts slngabout- obtained further 3 years fundlng from another source
Care navigators- contlntslng via Living Well programme
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contlnued...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL sfATEMENT5. contlnued
FOR THE YEAR ENDED 31 MARCH 2021
25.
MOVE MENT IN FUNDS- conunued
And the projects that have ceased are-.
Olderpreneurs
Community Navlgètors
Community Artion Town and Parish Champions
We have placed 3 much higher emphasis on Improving our monitoiing and evaluation and are confldent that we can
identify the'what Wofks" st¥ands of our deliveiv.
The only ongoing project through Age UK Isle of Wi8ht 15 Age Friendly Island.
LGBT support
Funded by the Office of the Police and Crime Commissioner IOPCCI, the LGBT Domestic Abuse and Hate Crime support
PToJÈct has been developed to support older member5 of the Island'5 LGBT Community who may be vlctlms of 'Gay'
Hate Crime or LGBT Domestic Violence. The PrDlect works at different levels.. Strategic to ensure issues affectin8 the
Island's LGBT Community remain high on the a6enda of commissioners. decision-makers and non-specialist servi
providers,. practical support to victlms to help with everyday tasks through volunteeiing,. the development of
appropriate and relevant servSce5 to build LGBT community resilience and working towards the prevention of
offenders re-offendi
CCG Care Navlgators
Offering a person centred. holistic approach to health and social care, the Care Navigators team of six FfE posts work
with all GP practices on the Island and contribute to the Locality based reviews of patlents wlth multiple and complex
need5. They supported over 1500 cllents to live more independently and manage thèir long-term health conditions,
avoiding crisis where possible. Support was provided to our clients by 94 different PTojert5 and sefvlce through
onward referral, 60% of them in the voluntary sector and supporting independent Ilvin8. Funding for the programme
came from the IOW Cllnical Commlssioning Group ICCGI.
Prostate cancer care navi8ator
Funded by Prostate Cancer UK for one year, this Care Navrgator rolè focused on supportlng men with prostate can￿r
and their famillÈs. The PToject ended in August 2015 35 Funding from Prostate Cancer UK was no longèr available, a5
result Age UKIW will work with the funder with regards to ihe outstanding unspent funds to support men thrO￿8h the
¢aiÈ rtavigator pfogramme.
Restoratl¥e Justke
The Restorative Justlce Prolèct, funded by the Office of the Police and Crlme Commissioner, brlngs older Island
residents harmed by crime, anti-social behaviour or confllct into communication with those responsible, enabling
everyone affected by a particular incident to play 3 part in repairing the harm and finding a posltive way forward. It
helps young offenders see the Irue effects of crime and antl-sotial behaviour on olLler residents and creates
opportunlties for positive intergenerational relationshlps. Thls project is being dellvered in partnership with
Restorative Solutions.
Uvln8 Well ProNramme
Funded through the Improved Better Care Fund IIBCFI the Living Well project is a partnership of foul organlsatlons
with the 8im of promoting independent livrng and 5UPPQrt for adults with learning dtrsabilitie5, care¥s, older people
and those who have poor mental health. All enqulrlès tts Social Services who do not meet their criteria are forwarded
onto the Llvlng Wèll team for assistance.
UvlnB Well Dlgl
Page 38
continued.

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENTS- Contlnued
FOR THE YEAR ENDED 31 MARCH 2021
25.
MOVEMENT IN FUNDS- contlnued
Funding to support Older people aged S0+, people living with learning fli5abilliy, people living with mental health
conditions, and carers by.. l. Developing the skills and knowledge of Ihe voluntary sectoi Workfor￿ (both staff and
Volunteers) to support use of technology,. and 2. Develtsplng the skills and knowledge of people to use technolo@y to
enable Ihem to do thin85 for themselves andlor seek appropriate support lo do things tg SilPPOrt indÈpendent living
for longer.
Llvln8 Well NHSTrust
This fund is part of a newly integrated hospital discharge scheme to ensure peoplè are not staying in hospital longer
than needed and also to provldè support at home to reduce the likelihood of hospltal admission. This is of partlcular
importance In the wlnter when pre55ure5 on the NHS are the greatesL The funds have been transferred to the newer
Hospital Disch3r6è fund which 15 continuing this work.
Transfers bétween fvnds
Funds transferred from Blg Lottery Fund Aging Better, Living Well Programme and tiving Well: Digital represents the
5t of a55ets purchased through these fvnds, but which are available for unrestricted use by the charltv.
Movement in assets rèpresenting both the purchase of new assets in the year and the depreclation and amortisation
of assets held 15 transferred to the general ie5erve from the fixed asset reserve, representing the overall fall in the
carrylng v31ue of fixed assets in the year.
Funds tfan5ferred from general reserves to LGBT Support and Age UK Lottery represenl general funds used In covering
Ihe expenditure on these funds In eK¢ess of restricted income recieved.
Funds transferred from the Living Well NHS Trust to Hospital Dlschar8e represent the allocation reserves from the
oldor fund io the newer Hospit31 Discharge fund that continues thi5 work.
26.
OTHER FINAP4CIALCOMMITMENTS
Operatlng Lea
The total futuye minimum lease payments under non-Can￿lIable operatlng leases IS..
2020
2020
Dilè in less than l year
Due in more than l year
13,050
13.050
13,050
13,050
26,100
Lease payments reco£nised as an expense In the SOFA totalled £13,05012020.' £3,750).
Page 39
contin￿ed...

AGE CONCERN ISLE OF WIGHT
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENOED 31 MARCH 2021
27.
REL4TED PARTY DISCLOSURES
Age UK Hampshlre & IW Trading Company Llmlted
Age Con￿rn 151e of Wi8ht 15 a 50% shareholder of A8e UK Hampshlre & IW Trading Company Limited, an associated
companv.
The associate has ￿aSed trading but during the year to 31 March 2020 donated a total of £72,681 In respect of profSts
generated in that year and in previous years tradlng. This Income was iecognlsed as donation income wilhin the
Statement of Financlal Actlvities. The charity also recharged overhead costs of £3,541 during that year, shown a5
olher income.
There has been no income or costs recharged in respect of the associate in the year to 31 March 2021, and there are
no amounts owed by oy owing to the associate at esther year end.
Page 40