AS AMENDED Charity registration number 1118563 (England and Wales) Company regislration number 06068486 BASSETLAW CITIZENS ADVICE BUREAU . (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 •AEtrIP3V00* 1811212025 COMPANIES HOUSE A06
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BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) LEGAL AND ADMINISTRATIVE INFORMATION Trustees . A Deakin M Hoop8r 8 Harrison G Roberts D Hickman J Quek P Dorans J Walker (Appolnted 29 April 2025> Secretary K Whitlam Sonlor management Arthur Deakin Mark Hooper Alan Rhodes Anne Callaghan Kan Whitlam Chair Treasurer I Vice Chair BDC Represenlalive MDC Reresentative Chief Executive Officer Charity number (England and Wales) 1118563 Company number 06068486 Registered office 100-102 Bridge Street Worksop Nottingharnshire S801HZ Auditor Wells Richardson Cannon House Rutland Road Sheffield Soulh Yorkshlre S3 8DP Bankers Natwest Bank plc 69 Bridge Street Worksop Nottinghamshire S801DR
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) CONTENTS Page Trustee's report Independent auditorfs report 8-10 Statement of financial activities Balance sheet 13 Statement of cash flows 14 Notes to the financial statements 15-33
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 202a The Iruslees present their annual report and financial statements for the year ended 31 March 2025. The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's governing document, the Companies Act 2006, FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102}'. Objactlves and activiti•s Objectives The charity's objectives (Objects) are specifically.. to promote any charitable purpose for the public benefit by the advancement of education, the protection and preseNation of health and the relief of poverty, sickness and dislress In partlcular, but without limllalion for the benefit ol the community, predominantly but not exclusively In the districts of Bassellaw and Mansfield, other Nottinghamshire districts and districts in nearby countl8S. In particular the company operates as a Local Citizens Advice (LCAI office under Ihe membership scheme of Citizens Advice. We provide free, confidential, impartial and independent advice on many topics including debt. welfare benefits, energy issues, housing, employment, consumer and family matters. During the year we had a service delivery agreement with key funders: Consumer Advlce and Law SeNice (CALSI for the provision of debt advlce in the Bassetlaw and Mansfield area. as part of the East Midlands Money Advice (EMMA) service. This work is funded by the Money Advice and Pensions Service IMAPS>. Macmillan Cancer Support for the provision of welfare benefits advice and support to those affected by cancer within the Bassetlaw area. Energy Redress for the provision ol advice and support to those affected by fuel poverty and to reduce inequalitieslissues with energy usage. Funded through the Energy Industry Voluntary Redress Scheme, www.ener redress.or .uk. Integrated Care Board (ICB) through the Bassetlaw Place Based Partnership IBPBP) Income Maximisation & Debt Recovery project. The aim of the project is to ensure that effective debt support advice and income maximisation support is offered to individuals experiencing mental ill health lo improve quality of life. increase and improve engagem8nt with services, increase vthole health and self- management in order lo promote recovery and wellbeing. Bassellaw District Council to support local people with enqulries for welfare benefits and the Ct)st of Living crisis. Mansfield District Council - to deliver advice and support to Mansfield residents struggling as a result of the cosl of living crisis by providing general advlce on many Issues, includlng debt, welfare benefits. energy, housing and consumer advice. Notts County Council . to deliver advice, training and supervision to directly help local vulnerable people within our District. This a150 included being a referral partner for the Household Support Fund. The National Lottery (TNL}- project provides Inepth advice and support for vulnerable people. Our aim is to reduce health inequalities and deprivation by providing specialist tailored support to residents with health Conditions especially those facing poverty andlor a life-limitlng diagnosls. Citizens Advlce North Nottinghamshire relies heavily on th8 generous support of its volunteers to maintain the service which it provides. The costs of our volunteers (other than expenses) are not included within these accounts. The frust8e Board offers its thanks to our fantastic volunt88rs for the amazing work they do, without which Ihe company could not deliver our advice service to the extent and reach Ihat we do. Without our incredible volunteers giving Ih8ir support, time. commitment and knowledge lo our seNice delivery. The financial value of our volunteers in 24-25 is £565.763.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Activitles We maintained or developed the following activities.. An increased digital and face-to-face service r8aching urban and rural locations. with regular general advice services from our Retford. Worksop and Mansfield offices, together with additional outreach venues wilhln Bassetlaw, and Mansfield. Welfare benefits, money managemenvdebt, support for Ihose living with cancer, housing, mentsl health and energy specialist advice services. Information is promot8d via the intern8t and through our social media channels of Facebook, Twitter and our website.. www.canns.or Strong relationships with key stakeholders and funders which allows us to collaborallvely react to support the needs of our community. We have developed our knowledge of the health and wellbeing needs of the community through our work with the Bassellaw Integrated Care Partnership. Publlc benoflt The trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the charity should undertake. Citizens Advlce North Nottlnghamshire servlce alms to.. Provide the advice people need for the problems they face. Improve the policies and practices that affect people's lives. Promote the values of equity, dlversity, inclusivity and challenge discrimlnatlon. We strlve to be the people's champion. We are a charity working for the whole of society - whoever you are. whatever your problem. We are supported by volunteers who are al the heart ol the communit18s they serve. We are campaigning on the issues that affecl every single one of us. We are here for you with practical advice you can really trust, when you really need it. We are helping lo build a fairer society for 8V8ryone. Our frontline work gives us unlque insight we see the human Impact of broken pollcies and practices, and importantly what needs to be done to fix them. A review of our achievements and performance In total we hav• suc¢essfully: Demonstrated consistent achlevement of the Key Performance Indicators for our Quality of Advice and targets as set by our key funders listed above. We were awarded the nationally recognised AQS (Advice Quality Standard) certificate based on the standard of our casework advice when taking action on behalf of the client in our specialist in-house services of Debt, Welfare 8enefits and Housing valld untll July 2027. Found solutions for the many challenges presented by the ongoing Cost of Living crisis, affecting many of the residents we support. Gained the highest ranking for all areas following the extemal scrutiny of our Year 3 Leadership Self. Assessment Award. Met the robust requirements for debt advice and casework delivered as part of the East Midlands Money Advice SeICe (EMMA) and stringent rules and regulations of the Financial Conduct Authority (FCA), Funding from this source is currently based on continuation to March 2027.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 In total we have reported: Our highest number of activities delivered (40,662), demonstrating our high quality advice to 8,761 people (new and repeat> who received advice from our general and specialist services resulting in over 9,600 cases. Our clients enquiries included over 31,900 specific issues, of which the top five enquiry issues were: over 9,900 for welfare benefits. 6,756 for energylconsumer support, 7,019 regarding personal debt & financial capability, 1,859 relating to housing and 1,713 for crisis support such as food bankslother charitable support, Our debt team alone supported people wilh over £5 mllllon of debt. Gained £5,307,476 of additional welfare benefits and grant income for our clients. Over 62•/0 of our clients reported that they are living with an illnessldisability (mentallphysical). Over 39°/• of our clients are of WOTklng age {up to 65years}. Recruited and trained 22 new volunteers to join our volunteer team of 49 (plus our 10 trustees) to help deliver, maintain and d8velop our seNice dellv8ry. Expanded our workforce (volunteer$ and pald stalQ team to Incorporate new prolects Ihroughout the year. Prlnclpal fundlng sources We are extremely grateful lo our lunders who supported our sen4ice during this financial year Bassetlaw Dlstrlct Council (Grant Aid) for th8ir continued and exceptional support for contributions towards our premises, our open door drop-in, cost of living telephone advlce service, casework teams for welfare b8nefils and housing. We are now well established in our key Worksop High Street location and registered office (100-102 Bridge Street, Worksopl. Mansfield Di5trlGt Councll (Grant Aid) for their generous support for contributions towards our core activities which Includ8 our open-door drop-ln at thè Civic Centre. cost of Ilving telephone advlce service and training and supervision of our volunteers and workforce. Notts County Council (Grant Aid) for our op8n door drop.in, telephon8 advice service and as a referral provider for the Household Support Fund. Energy Industry Voluntary Redress Scheme to maintain and develop our support to people inadvertently affected by fuel poverty and issu8s with energy usage. Cltizens Advice for delivery of our Energy Advice Project (EAP>, Energy Outreach Project (EOP) and Regional Energy Lead IREL). Community Advlee & Law Servlces {Money & Pensions Service) for our Money Advlce SeNlce debt advice services. Macmillan Cancer Support for our welfare rights sp8cialist advice services for Bassetlaw residents and their families living with cancer, Integrated Care Board {ICB) to support Bassetlaw residents to provide effective money advice and Income maximisation support lo individuals experiencing mental ill heatth, aiming to.. improve quality of life, Increase and improve engagement with services, increase whole health and self-management in order to promote recovery and wellbeing. The National Lottery - for the Cost of Living Fund and the Community Health-Bridge project - to support vulnerable peop18 with health conditions and out of povety. Trust Funds - to support our generalist advice service and specific support. Our main oxpenditur• for lh• year was for: Salary costs associated with th8 services we delivered. Administration, IT and support costs associated with the services we delivered. The trustees and management of our Local Citizens Advice continue to exercise firm financial control of the organisalion. The trustees and management will look to implement any changes to our practices and procedures and adhere to the recommended guidelines as set by the Charity Commission and Financial Conduct Authority. We identify wh8re we can further improve our procedures and rectify any weakness identified by our accountants and auditors.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 FlnanGlal review The Stal8ment of Financial Aclivities on page 12 shows total Unrestricted income of £122,814 (2024 - £95,016) and total Restricted income of £1,230.621 (2024 - £776,021). It also shows tolal Unrestricted expenditure of £91,539 {2024 - £9,563) and totsl Restrlct8d expendItU of £1.140,409 (2024 - £767,215). This resulted in a surplus of £31.275 12024 £85,453) on Unrestricted funds and £90,212 (2024 - (£8.806) on Restricted funds. Transfers of £20.000 were made from Unrestricted funds general to Unrestricted funds designated made up of a £10,000 redundancy contlngency and an increase of £10,000 in the Development and investment18Xternal) fund. Transfers of £6.372 were made from Restricted funds to Unrestrlcted funds in respect of unused funds in agreement with the donorfs. Restrlcted funds overspends of £6.644 were transferred to Unrestricted funds. Unrestricted funds general carri8d forward amount to £375.704 12024 £364,701), Unrestricted funds designated carried forward amount to £110,209 {2024 £90,209) and Restricted funds carrled forward amount to £287,014 (2024 - £196.530). R•serves Policy The followlng reserves pollcy has been approved by the Trustee Board. The trustees belleve that the LCA should hold financial reserves in order to ensure that the charity can continue to operate and meet the needs of people in the evenl of unforesè8n and potentlally damaging clrcumstances rising. It has taken into account the reliability and continuance of future funding, timing of cash flows and working capital requirements. cover for unplanned emergencies and potential liabilities relating to slaff should there be a closure of a particular activily. When considering the right level of reserves, we will lake into account the following.. Forecasls of future income, the reliability and sustsinability of each source of income and prosp8cts for obtaining income from new sources, Forecasts of future expenditure. based on planned activlties, Analysis of future requirements. opportunities, contingencles (e.g. redundancy and other contractual obligations such as matemity leave) or risks which are unlikely to be covered by income if and when they arise, Analysis of the likelihood of such risks arising and the consequences to the charity if they cannot be dealt with. UnrestrScted roserves Unrestricted reseN8s are available for spending on the objectives of the charity as the Trustees wish. There are two types of unrestricted reserves: general reserves. that may be used generally to further the charity's objectives. and designated reserves, which are unrestricted funds set aside by the Trustees for the specific purposes noled below. l) Core servlce fund Maintaining the core service is vital. not only for clients of the generalist service. but also for referrals to our existing projects. We are also uslng this designated fund to look at ways In which the core servlce could be made more efficient. We have designated £37.712 for this fund.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 ii) Redundancy contingency To cover for any potential redundancy costs. £10,000 iiil Developmènt and investment (internal) This is an essential expenditur8 neaded to maintain th8 operating capacity of our local office, We have aggregated amounts needed to spend on our infrastructure (IT and premises) and this cornes to £12,497 Iv) Development and Investment (external) This fund is for existing and planned spend on new partnerships and opportunities and includes the following.. unfvnded pilot projects match-funding to support grant applications and fundraising costs of attending ¢onf8rences and neOrkIng meetings our research on clients needs to pitch to new partners and investment and training in new digital campaigns to reach more people. We have designated £SO,000 for this fund (Mansfield 15,000, Bassellaw £15,000, Jointly £20,000) At 31 March 2025 total designated funds amount to £110,209. The remaining Unrestricted Reserves will be considered against the budgeted monlhly operating costs for the year. The Trustees believe that on this basls, six months Unrestricted Resèrves , is a prudent level. However. from tirne lo tlme the Trustees may agree a budget which shows year end expected reserves to be lower than this. Rlsk Managemont The trustees have considered the major risks to which the charity is exposed and have reviewed those risks and established systems and procedures through an annually updated Risk Assessment and Business Contingency Plan to mitigate those risks. The trustees consider low levels of reserves, held to cover running costs for a period ol time plus other unplanned expenditure, to be a major risk. Additionally, any potential reductions in grant aid is a further major risk. The input from the working groups and subcommittees (Income Generation and Finance) has further developed our services and ¢ontinues lo identlfy sustainable funding streams tog8ther with a planned programme to build up an amount of reserve funding for identified needs. Plans for future perlods Our business plan, reviewed annually, was rewritten to become a hvo-year business plan, currently covering 2024 - 2026 to lake into account the changing financial environment, the complexity of client issues and the need lo b8 more sustainable in the future. ur Three Key Missions Provlde more people wlth advlce flt for the future, by being the when people need us and in way thal help make the biggest impact Close the gap, by striving to end the disparities in access and experience for marginalised people Take early action to prevent more people reaching crisis by addressing problems earlier
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Our Vision Our vision is for Citizens Advice North Nottinghamshire to be the key provider of infomiation, advice and casework SeICe5 for Ihe areas we serve. Our Strategic alm$ are to: Work in collaboration wlth our local community organisatlons. Citizens Advice colleagues and the public sector Be more influentlal Be more sustainable and effective Make il more accessible to get advice and support Be a stronger equality champion Struciure, governan¢6 and management Bassetlaw Citizens Advice Bureau is a company limiled by guarantee and a registered charity governed by its Memorandum and Articles of Associatlon, a revised version was filed al the Charities Commission on 8th December 2021. with a further amendment updated and approved in April 2024. The trustees, who are also the directors for the purpose of company law. and who served during the year and up to the dat8 of signature of th8 financial statements W8re: A Deakin M Hooper B Harrison G Roberts S Wigley D Hickman D Pressley N Sissons J Quek P Dorans K Besl¢k J Walker (Resigned 25 February 2025) {Resigned 28 October 2025) (Resigned 18 June 2024) (Resigned 28 October 20251 (Appointed 29 April 20251 Appointment of Trustees Trustees are recruiled through a Board of Directors, using a Board Skills Audit and interview process in accordance with our recruitment policy and audit findings. Twslees are then appointed in accordance with the ru18s set out in the Articles of Association of the Bureau, revised version adopted on 8th December 2021 and April 2024. Trustees serve for a 3-year period and Can be revelected for further periods of 3 years. Organisatlonal Structure The Board of directors meet on a regular basis usually six times a year. An executive board meets in-between the main board meetings. Day-to-day decision making is delegated to the senior management team {SMT). while overall policy maklng strategic decisions are made by the Board. Additionally.. The Finance Sub-committee meets on a kn'_monthly basis. The Income Generation Working Group meets on a bi-monthly basis The Pay Review Working Group meets every 6 months. unless there is a n88d in-beiween this period.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) TRUSTEE'S REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Pay Policy for senior staff The directots consider the board of directors. who are the Trust's trustees, and the Chief Executive Officer to be the key management personnel of the charity in charge of directing and controlling, running and operating the Trust on a day-to4ay basis. All Trustees give their time voluntarily and receive no remuneration or other benefits with the exception of out-of- pocket expenses incurred in th8 undertaking of their duties as trustees and as agreed with the Board. The pay of the Chief Executive Officer and Deputy Chief Executive OITi¢er is reviewed annually by the trustees and is set by referenr2 to 'Pay scales and AllowanGes' published by the National Joint Council for Local Government Services. Stalement of trustee's responslbllltles The Irustees, who are also the directors of Bassetlaw Citizens Advice Bureau for the purpose of company law, are responsible for preparing the Trustee's Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees lo prepare financial slatemenls for each financial year which give a true and fair view of the State of affairs of the charity and of the incoming resourc86 and application of resources. including th8 income and expenditure, of the charitable company for that year. In preparing these financial statements, the trustees are required to.. sele¢l suitable accounting policies and then apply them consistently., observe the methods and prlnciples in the Charities SORP., make judgements and estimates that are reasonable and prudent- and prepare the financial statements on th8 going concern basis unless it is inappropriate to presume that the charlty will continue in operation. The trustees are responsible for keeping adequate accounting records that disclose wlth reasonable accuracy at any time the financial position of the charity and enable them lo ensure that the financial statemenls comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for tsking reasonable steps for the prevention and detectlon of fraud and other irregularities. Audltor In accordance with Ihe company's articles, a resolution proposing that be reappointed as auditor of the company will be put at a Gen8ral Meeting. Dlsclosure of Infomiatlon to audltor Each of the trustees has confirmed that there is no informalion of which they a aware which is relevant to the audit. but of which the auditor Is unaware. They have further confinned that they have taken appropriate steps to identify such relevant information and lo establish that the auditor is aware of such infomiation. Small companles exemption This report has been prepared i companies exemption. accordance with the provisions applicable to companies entitled to the small Th8 trustee's r rtwasa by the Board of Truste&s. A Deakin Chair (Trustee) 9 December 2025
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NorriNGHAMSHIRE) INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF BASSETLAW CITIZENS ADVICE BUREAU Opinion We have audited the Ilnancial statements of Bassetlaw Cltizens Advlce Bureau (the 'charlly') for the year ended 31 March 2025 which comprise the statement of financial activities, the balance sheet. the statement of cash flows and notes to the financial stalemenls. including signlllcant accounting policies. Thè financial reporting frarnework that has been applied in their preparation is applicable law and UnSted Kingdom Accounting Standards, Indudlng Financial Reporting Standard 102 The Financial Reporting Standard applicablg in Ihe UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Pradice). In our opinlon. the financial slatements: give a true and fair view of the state of the charitable compan$ affairs as at 31 March 2025 and of lis incornlng resources and application of resourc88, Includlng Its Income and expenditure. for the year then ended: have been properfy prepared In accordance wlth Unlted Klngdom Generally Accepted Accountlng Practice; and have been prepared In accordance wlth the requlrements of the Companles Act 2006. 8asls for oplnlon We conducted our audlt In accordance wlth Internatlonal Standards on Audltlng (UK) (ISAS <UK)) and appllrAblo law. Our responsiblllties under those standards ar8 further described in the Auditorfs sponSibl1111s for the audit of the Ilnanc181 statements sectlon of our report, We are Independent of the charlty In accordance wlth the ethical requlrements that are relevant to our audlt of the financial statements In the UK, Includlng the FRC'S Ethlcal Standard, and w8 have fulfilled our other ethical responsibillties In accordance with these requirements. We believa that the audlt evldence we hav8 obtalned Is sufflclent and approprlate to provldo a basls for our oplnion. Concluslon8 relatlng to golng ¢on¢ern In auditing the financial statements. we have concluded that the trustee's use of the going concem basis of accounting In the preparation of the financial statements Is appropriate, Based on the work we have performed. we have not Sdentlfled any material uncertainties relaling lo events or condillons that, indivldually or collectively. may cast significant doubt on the charity's ability to contlnue as a goln9 concern for a period of al least iwalve months from when the financial statements are authorised for issue. Our responsibililies and the responsibllities of the trustees with respect to going concem are described In the relevant sections of Ihis report. Othor informatlon The other information comprises the Information Included In the annual port other than the flnanclal statements and our auditorfs report Ihereon. The trustees are responsible for the other infomialion contained within the annual report. Our oplnlon on the financial statements does not cover the other information and. except to the extent otherwise explicitly stated in our report. we do not express any fomi of assurance conclusion thereon. Our responsibility 1$ to read the other infomialion and, in doing so. consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit. or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent materlal misstatements. we are requlred to deternlne whather thls glves rlse to a materlal mlsstatement In the financlal statements themselves. If. based on the work we have performed, we conclude that there is a material misstatement of thls other Inforrnation, we are required to report that fact. We have nothing to report In this regard. Oplnlons on other matters preseribod by the Companles Act 2006 In our oplnlon, based on the work undertaken In the course of our audlt: the infomiation given in the truslee's report for thg financial year for which the financial statements are prepared, which includes the directors, report prepared for the purposes of company law. is consistent with the financial statements. and the directors, report included within the trustee's report has been prepared in accordance with applicable legal requirements.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF BASSETLAW CITIZENS ADVICE BUREAU Matters on whlch we are required to report by exptIOn In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit. we have not Identified materlal misstatements in the directors, report included wlthln the trustee's report. We have nothing to report in respect of the followlng matters in relation to whlch the Companies Act 2006 requlres us to report to you if. in our opinion: adequate accounting records have not been kept. or returns adequate for our audit have not been received from branches not vSsited by us; or the financial staternents are not in agreement with the accounting records and retums: Qr certaln disclosures of trustees, remuneration specifled by law are not made., or we have not recelved all the Infom)atlon and explanations we requlre for our audlt; or th8 trust88s were not entitled to prepar8 the financial statements in accordance wlth the small companies reglme and take advantage of the small cornpanles, exemptlons In preparlng the trustee's report and from tho requirement to prepare a strate9ic report. ResponslbllltleB of trustses As explained more fully in the statement of trustee's responsibilities, the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial slat8m8nls and for being satisfied that thay give a true and fair view, and for such intemal control as the trustees detemline is necessary to enable the preparation of financial statements that are free from rnalerial mSsstatement, whether due to fraud or error. In preparlng the financlal statements, the trustees are responsible for assessing the charlty's ability to continue as a going concem, disclosing, as applicable, matters related to going concem and using the going conum basis of accounling unless the trustees either intend to liquidate the charltable company or lo cease operations. or have no realistic allernallve but to do so. Audltorfs ro8ponslbllltlo8 for th• audlt ol th• flnanclal Statements Our objeclives are to obtain reasonable assurance about whether the financial slatemenls as a whole are free from material misslatement, whelher due to fraud or error, and to issue an audltorfs report that Includes our opinion. Reasonable assurance is a high level of assurance but Is not a guarantee that an audit conducted In accordance with ISAS (UK) will always detect a material misstatement when it exlsts. Misstatements can arise from fraud or error and are considered material11, Indivldually or In the aggregate. they could reasonably ba expected to Infiuenca the economic decisions of users taken on the basis of these financial stalements. The extent to whlch our procedures are capable of detectln9 irregularitles, Including fraud. Is detalled below. Conslderlng the nature of the sector and the charlty's perfomi8nce. Enquiry of management. and Ihose charged with governance. Reviewing minutes of meetings of those charged with governance. Enquiry of entity Staff in compliance functions to identify any Instances of non-compllance wlth laws and regulalions. Reviewing financial statement disclosures and testing to supporting documentatlon to assess compliance wlth applicable laws and regulations. Auditing the risk of managernent override of controls, includin9 through testing journal entries and other adluslmenls for appropriateness. and evaluating the business rationale of slgnificant transactions outside the normal course of business. There are inherent Ilmltatlons In our audit procedures including those noted abova, The more removed that laws and regulations are from the financial transactions, the less likely it Is that we would become aware of non- compllance. Auditing standards also limlt the audSt procedures required to Identify non-compliance with laws and regulatlons to enquiry of the trustees and other management arKI Inspection of regulatory and legal orrespondence, ff any. Materlal mlsstatements that arlse due to fraud can be harder lo detect than those that arlse from error and as they may involve dellberate concealment of collusion. A further descrlptlon of our responsibilitles Is avallable on the Flnancial Reporting Councll's website at: https:11 www.frc.org.ukjauditorsresponsibilities. This description fomis part of our auditorfs report.
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NorriNGHAMSHIRE) INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF BASSETLAW CITIZENS ADVICE BUREAU Other matters It should be noted that the corresponding figures were not audited as there was no legal requirement for those figures to be audited. Use of our report This report is made solely to the charitable company's members. as a body, In accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required lo state to them In an audilor's report and for no other purpose, To the fullest extent permllted by law. we do not accepi or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions wa have formed. Grant adol nlor Ststutory Audltor) For and on behalf of Wells Rlchardson, Statutory Audltor Chartered Accountants C8nnon House Rutland Road Sheffield South Yorkshlre S3 8DP 17 December 2025 10-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Unrestrlctsd Unr•8trlct•d R•atrlct•d funds fund• lund• g•n•rnl O•slgThated 2025 2025 Total Unra•trlctodUnrebtrlctod ft•otrlctod funds lunds funds 4en8ral 0•slgnat•d 2024 2024 Total 2025 2025 2024 2024 Not•• In¢om• and •ndowm•nt• trom.. Don8Non¥ 8nd leg8cI88 Ch8ritaW8 8clivi8$ Inve&tm8nls Olher intom• 566 104.984 17.215 49 3.550 77.423 14.043 3.550 843.441 14.043 10,003 1,213,711 1,318,695 17,215 16,959 766.018 16,910 10,fr)3 Total In¢om• 122,814 1,230.621 1,353,43S 95,018 776.021 871.037 Exp•ndltur• on.. 91,540 1.140.409 1,231,949 9,563 767,215 776,778 Totsi •xp•ndltur• 91,540 1,140,409 1,231,949 9.563 767,215 776,778 N•t In¢om• 31,274 90,212 121.486 85,453 8,806 94,259 Transfèrs lund& 13 115,8411 20,¢00 14,1591 24.114 124.1141 N•t mov•m•nt In funds 15,433 20.000 86,053 121.486 t09,%7 115,30ei 94,259 R•conclllatlon olfund•: Fund balance5 4t 1 April 2024 364.701 90.209 196.530 651.440 255,134 90,209 211,838 557,181 Fund balanc•• at 31 March 202S 380,134 110,209 282,583 772.926 364,701 90,209 196,530 651,44Q
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 The slalom•nl of financial a¢llvilies Indudes all gain$ and lossés recogn16ed in the ye8r. Incorne and expendilure deri¥8 from nIlnUing aclivilig8. 12-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NorriNGHAMSHIRE) BALANCE SHEET AS AT31 MARCH 2025 2025 2024 Note$ Flxed assets Tangible assets 14 7.895 Current assets Debtors Cash at bank and in hand 15 108,628 713,294 46,371 625.611 821,922 671,982 Credltors: amounts falling due wlthln one year 16 (56,891) (20.542) Not currenl ass•t$ 765,031 651,440 Total assets less current liabilities 772.926 651,440 The funds of the charlty Restricted income funds Unrestricted funds- General Unrestricted funds- Designated 19 21 20 282,583 380.134 110.209 196,530 364,701 90,209 772,926 651,440 Thes tolh financial statements have bèen prepared in accordance with the provlslons appllcable to companles subject all companies regime. na cial slatements were approved by the trustees on 9 December 2025 ooper Trèasurer {Tru8t•e) Chalr (Trustoe Company registration number 06068486 (England and Wales) 13-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NorriNGHAMSHIRE) STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Notes Cash flows from operating activltles Cash generated from operations 25 79.474 152,749 Invostlng actlvlti•$ Purchase of tangible fixed assets Investment income received (9,006) 17,215 14.043 Net cash generated from Investlng actlvltles 8,209 14,043 Net cash generated from financing activities Net Increase In cash and cash oqulvalenls 87,683 166,792 Cash and cash equivalents at beginning of year 625.611 458,819 Cash and cash ¢qulval¢nts at •nd of y•ar 713,294 625,611 14-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclos Charity Infomiatlon Bassetlaw Citizens Advice Bureau is a private company limited by guarantee incorporated in England and Wales. The registered office is 100-102 Bridge Street, Worksop, Nottinghamshire, S801 HZ. 1.1 Basls of preparatlon The financial statements have been prepared in accordance with the charity's goveming docurnent, the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charilies SORP "Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in th8 UK and Republic of Ireland (FRS 102)"(effeclive 1 January 2019). The charity is a Public Benefit Entily as defined by FRS 102. The financial statements are prepared in sterling. which is the functional currency of the Charity. Monetary amounts in these financlal statements are rounded to the nearest £. The financial statements have been prepared under the historical cost convention. The principal accounting policlas adopted are s8t out below. 1.2 Golng concern At the time of approving the financial statements, the trustees have a reasonable expeciation that the charity has adequate resources lo continue in operatlonal existence lor the foreseeable future. Thus the Irustees continue to adopt the golng concem basis of accounting in preparing the financial statements. 1.3 Charltable funds Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objects'ves. Deslgnated funds are unrestricted funds eamiarked by the Board of Trustees for particular purposes. Restricted funds are subject to SP8cific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements. Endowment funds are subject to specific conditions by donors thal the capital must be maintained by the charity, 1.4 Income Income is r8cognised when the charity is legally entitled to it after any perfomance conditions have been met. the amounts can be measured reliably, and il is probable that income will be received. Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donallon, unless performance conditions require deferral of the amount. Legacies are recognised on receipt or otherwise if the charlty has been notified of an impending distribution, the amount is known, and receipt is expected. If the amounl is not known, the legacy is treated as a contingent asset. Donated services and facilities are included at the value to the charity where this can be quantified. The value of Sery1$ provided by volunteers has not been included in these accounts. Grants, where entitlement is not conditional on the delivery of a specific perfomiance by the charity, are recognised when the charity becomes unconditionally entitled lo the grant. Grants related to performance and specific deliverables, are accounted for as the charity earns th8 right to consideration by its performance. 15-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclos (Contlnuod) 1.5 Exponditure Expenditure is recognised once there is a legal or Constructive obligation to transfer economic benefit lo third party, it is probable thal a Iransfer of economic benefits will be required in settlement. and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned be88n those activities on a basis consislenl with the use of resources. Central staff costs are allocated on the basis of time spent. and depreciation charges ar8 allocated on the portion of the asset's use. Governance costs include those costs associated with meeting the constitutional and slatulory requiremenls of the charity and include the audit and accountancy fees and costs linked to the slrategic management of the charity. Redundancy costs incurred in the period are charged directly to the SOFA. allocated as necessary between the relevant funds. 1.6 Tanglble flxed assets Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses. Items are capitalised if they have an economic life in excess of one year and cost at18ast £1,000. Oeprecialion is recognised so as to write off the cost or valuation of assets less their resldual values over their useful lives on the following bases.. Flxtures and fittings Computers 200/0 Straight Ilne 250/• straight line The gain or loss arising on th8 disposal of an asset Is determined as the difference beeen the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities. 1.7 Impairment of flxed assets At each reporting end date, the charlty revlews the carrylng amounts of its tanglble assets to d8temilne whether Ihere is any indication Ihat those assets have suffered an impairment loss. If any such indication exists. the recoverable amount of the asset is estimated in ord8r to determine the extent of the impaimient 105s lif any). 1.8 Cash and cash equivalents Cash and cash equivalents include cash In hand. deposlts held at call with banks, other short-term liquid investments with original maturities of three months or less. and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. 16-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclos (Contlnued) 1.9 Financial instruments The charity has elected to apply the provisions of Section 11 'Basic Financial Instruments, and Section 12 'Other Financial Instruments Issues, of FRS 102 to all of its financial instruments. Financial instruments are recognised in the charills balance sheet when the charity becomes party to the conlractual provisions of the instrument. Financial assets and liabilities are offset, with Ihe net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to sèttle on a nel basis or to realise the asset and settle the liability simultaneously. 8aslc financial assets Basic financial assets, which includ8 debtors and cash and bank balances, are initially measured al transaction price including transaction costs and ar8 subsequently carried at amortised cosl using ihe effective interest method unless the arrangement constitute5 a financing transaction, where the transaction is measured al the present value of the future receipts discounted at a market rate of Interest. Financlal assets classified as receivable within one year are not amortised. Baslc Ilnanclal Ilabllltles Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaclion, where the debt instrument is measur8d at the present value ol the future paymenls dlscounted at a market rate of interest. Financial liabilities classlfled as payable within one year are not amortised. Debt instruments are subsequently carried at amortised cost, using the effective interest rate method. Trade creditors are obligations to pay for goods or services thal have been acquired in the ordinary course of operations from suppligrs. Amounts payabl8 are classified as current liabilities if paymanl Is due within one year or less. If not, they are presented as non-currenl liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method. Derecognltlon of flnancial liabilities Financial liabilities are derecognised when the charity's contractual obllgations expire or are discharged or cancelled. 1.10 Employee ben•llts The cost of any unused holiday entitlement is recognised in the period in which Ihe employee's services are received. Termination benefits are recognised immediat81y as an expense when the charity is demonstrably committed lo terminate the employment of an employee or lo provide termination b8n8fits. 1.11 Retirement beneflts Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due. 17-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Critical accounting estimates and Judgements In the application of the charity's accounting policies, the trustees aro requlred to make judgements. estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from oth8r sources. Th8 8Stimat8s and associated assumptions are based on historic81 experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. RevSsions to accountlng estimates are recognised in the period In which the estimate is revised where ihe revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. Income from donatlons and1oga¢le8 Unreslricled funds 2025 Unrestricted funds 2024 Donations and grfls 566 3,550 Income from charltable actlvlll•s Unrestrl¢ted Restrlct•d funds funds 2025 2025 Total Unrestricted R••lricted funds funds 2024 2024 Total 2025 2024 Cor• actlvltles Grants income 104,984 104,984 77,423 77,423 Money advice & pen$lon$ servl¢e Grants income 245,787 245,787 151,229 1 $1,229 Welfare rlghts Bass•tlaw - Macmillan Grants income 107,780 107,780 107,171 107,171 Ba$$etlaw District Councll - Welfare rlghts Grants income 109.353 109,353 95.640 95,640 Other reslrlcted activities Grants income 750,791 750,791 411.978 411,978 104,984 1.213,711 1,318,695 77,423 766,018 843,441 18-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income from charitable actlvlties (Contlnued) Performance related grants analysis Cor• activities Money adv1¢8 Weware rights & p•nslons Ba55etlaw- l¢• Ma¢mlllaTr 8assetlaw Other reJtrict•d a¢tlvltl•s Total Councll- Welfare rlghts 2025 2025 2025 2025 2025 2025 Nottinghamshire County Council Bassetlaw District Council Mansfield Dlstrict Council BroxtOW8 Cilizens Advice National Citizens Advice Money Advice & Pensions Service Macmlllan Cancer Support NHS Nottingham and Nottinghamshire Energy Savin9 Trust National Lottery Community Fund Glasspool Charity Trust Fulures UK Shared Prosperily Fund Tru55ell Trust Warsop Parish Council Thomas Farr Trust Fund Olh8r 48.334 2,975 51,309 20,000 109,353 16,089 145,442 27.650 27,650 19,940 19.940 85,925 85,925 245,787 245.787 107.780 107,780 107,362 296.780 107,362 296,780 123.325 123,325 30,000 30.000 24,000 39.395 24.000 39,395 5.000 5.000 5.000 4,000 5,000 4,000 104984 245787 107780 109353 750791 1318695 19-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income from charitable activities (Continued) Prevlous year: or• actlvltl•s Mon•y advle• W•llare rlghts & pgnsions Bassetlaw- servi¢• Ma¢millan Bassetlaw District Council - W•Nar• rlghts 2024 Olher restricted activiti•s Total 2024 2024 2024 2024 2024 Nottinghamshire County Council Bassetlaw District Council Broxtowe Citizens Advice National Citizens Advice Money Advice & Pensions Service Macmillan Canr Support NHS Nottingham and Nottinghamshire Energy Saving Trust National Lottery Communlty Fund Other 26,667 27.451 54.118 50,000 95,640 5,091 150.731 18,953 18.953 75,905 75,905 151,229 151,229 107,171 107.171 73,125 181.007 73.125 181.007 30,446 30.446 756 756 77,423 151,229 107,171 95,640 411,978 843,441 Incom8 from Investments Unrestrlcted Unr•strlcted funds funds 2025 2024 Interest recéivable 17,215 14,043 Other Income Unrestrl¢ted Restricted funds funds 2025 2025 Total Unrestrlcted Restrl¢ted funds funds 2024 2024 Total 2025 2024 Funding for clients Sundry income 16,910 16,910 49 8.309 1.694 8.309 1.694 49 49 16,910 16,959 10,003 10,003 -20-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Expenditure on charitable actlvities Core a¢tivitios Money Welfare Bassetlaw advlce & rlghts Dlstrlct Pensions Bassetlaw - Council - service Macmillan Welfare rlghts 2025 Other restricled activities Total 2025 202S 2025 2025 2025 Direct costs Staff costs Depreciation and impairment Client payments Telephone Printing, postage and stationery other office costs Information, publications and computer costs Insurance Training Premises costs Volunteer expenses Legal and professional fees 155,985 1.111 204,277 100,700 94,838 497,240 1,053,040 1,111 43,578 16,826 43,578 5,216 9.904 1,052 245 409 2,571 4,744 177 21 79 301 346 702 3,474 5,472 26,364 5,259 475 9,620 4,251 7,677 2,218 681 864 15.980 46.107 5,259 1,746 9,620 4,955 9,925 360 378 533 704 703 1.431 114 227,961 209,536 101,824 96,790 565,002 1,201,113 Share of support and govemance costs (see note 8) Support (136,803) 36,261 Governance 382 382 14,514 3,423 15.839 1,920 81,421 13,497 11,232 19.604 91,540 246,179 119,761 114,549 659,920 1,231.949 Analysls by fund Unrestricted funds - general Restrlcted funds 91.540 91,540 659,920 1,140,409 246,179 119,761 114.549 91,540 246.179 119,761 114.549 659,920 1,231,949 21
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Expendltur• on charitable actlvlties (Contlnued) Prévious year: Core Money Welfare 8assetlaw activlties advlce & rights Dlstrlct Pensions Bassetlaw - Council- servico Macmlllan Welfare rlghts 2024 Other restrlcted activities Total 2024 2024 . 2024 2024 2024 Dlrect costs Staff costs Depreciatlon and Impalrment Client payments Telephone Prlnting, postage and ststionery Other office costs Information, publications and computer costs Insurance Training Premises costs Volunteer expenses Legal and professional fees 102,991 760 138.254 126,142 179,065 146,722 693,174 760 7,819 13,522 680 1.373 7,139 540 8.851 1,072 1,686 919 589 436 324 149 324 680 199 10 1,908 2,194 3,344 16,927 3,669 22 4,111 3,751 1,522 1,177 1.468 3,081 5,224 27,877 3,669 1,993 6,700 3,962 1,706 280 1.691 2,589 198 136 48 144,112 142,524 130,989 184,909 164,186 766,720 Sharo of support and governanco ¢o$ts18ee nots 8) Support {140,012) 29,962 Governance 5,463 27.308 947 34,891 951 48,643 1,063 792 9,266 9,563 173,328 159,244 220,751 213,892 776,778 Analy$l$ by fund Unrestricted funds - general Restricted funds 9,563 9,563 767,215 173,328 159,244 220.751 213,892 9,563 173,328 159,244 220,751 213,892 776,778 Support ¢ost8 allocatad to a¢tlvltles Cor• activities 2025 Total 2024 Opcrating lease charges Governance 11,232 19,604 792 9,266 -22-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Support costs allocated to actlvitles (Continued) 2025 2024 Govornancè costs compr1$•: Audit fees Legal and professional Bank charges Trustee expenses 18.000 960 444 200 2,252 6,466 357 191 19,604 9,266 Net movement In funds 202S 2024 Th8 net movement in lunds is stated after chargingl(crediting)- Fees payable for the audit (2024 Independent examlnation) of Ihe charlty's financial statements Depreciation of owned tangible fixed assets Operating lease charges 18,000 1,111 11,232 2,252 760 792 10 Trustees None of the trustees (or any persons connecled with them) received any remuneration or benefits Irom the charity during the year. Trust88 indemnity insurance amounted to £448 {2024 - £369). The Board of Trustees has a representative from Bassetlaw District Council. The Charity receives grants from Bassetlaw District Council. A family member works for the charity bul the trustee is a non-voting member and therefore has no influence over remuneration decislons. 11 Employ•es The 8v8rag8 monlhly number of employaes during th8 year was: 2025 Number 2024 Number 37 -23-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 11 Employae$ (Contlnugd) Employmont costs 2025 2024 Wages and salarles Social securtty costs Other pension costs Training and volunteer expenses Other staff costs 953.632 66.763 17.366 6,701 15.279 634,344 39.225 12,092 5.955 7,513 1,059.741 699.129 Redundancy payments totalllng £2,777 were made in the reporting period following the ending of one employee's involvement on the Broxtowe EIW proj8Ct. There were no employees whose annual remuneratlon was more than £60.000. Remuneration of k•y managoment p•rsonn•l Thè remuneration of kéy management personnel was as follows.. 2025 2024 Aggregate Compensation 54,890 48,424 12 Taxatlon The charity is exempt from laxation on its activities because all ils income is applied for charitable purposes. 13 Transfers The following transfers have been made from Unrestricted funds lo Designated funds: Redundancy fund-£10,000 Development and investment {exlernal)-£10,000 The following transfers have been made from Restricted funds to Unrestrlcted funds- Restricted fund overspends -£6,644 Unused Restricted fund balances £6,372 -24-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 14 Tangible fixed assets Flxtur•$ and Ilttlngs Computers Total Cost At 1 April 2024 Additions 5,597 1,806 48.871 7,200 54.468 9,006 Al 31 March 2025 7.403 56,071 63,474 Dopraclatlon and Impaimient At 1 April 2024 Depreciation charged in the year 54,468 1,111 54,468 1.111 At 31 March 2025 55,579 55,579 Carrying arnount At 31 March 2025 7,403 492 7,895 15 Debtors 2025 2024 Amounts fallin9 due wlthln one year: Trade debtors Other debtors Prepayments and accrued income 18,491 87,044 3,093 44,014 2,357 108,628 46,371 16 Credltors: amounts falllng due wlthln one year 2025 2024 Notes Other taxation and social security Government grants Trade creditors Other creditors Accruals and deferred income 22,272 2.598 4,738 1,051 3.441 8,714 17 (625) 35,244 58.891 20,542 17 Government grants Deferred Income is included in the financial statements as follows.. 2025 2024 Deferred income is included within: Current liabilities 4,738 Movemenls in the year.. -25-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Govemm6nt grants (Continued) Deferred income at 1 April 2024 Released from previous periods Resources deferred in the year 4.738 (4.738) 4.738 Oeferred income at 31 March 2025 4,738 18 Retlrement benoflt schemes 2025 2024 Defined contributlon s¢h¢mes Charge to profit or loss in respect of defined contribution schemes 17,366 12,092 The charity operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charity in an independently administered fund.The costs ara allocated on the same basis as relevant wages and salaries costs. -26-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds The restricled funds of the charity comprisa the unexpended balan¢es of donations and grants held on trust subject to specific conditions by donors as to how they may be used. At 1 Aprll 2024 Incoming resources Resources expgnded Transfers At 31 March 2025 {4.431) (4,431) Money Advice & Pensions Service Welfare Rights Bassetlaw- Macmillan Bassetlaw District Council Welfare Rights Energy Redress Energy Citizens Advice Notts County Council - SC Client disbursements Trust Funds CitlZ8ns Advice - Pot 1 Better Care Broxlowe Elw NHS Nottingham and Nottinghamshire ICB 8CVS - Communlties Fund The National Lottery- Community H8althBridge Household Support Fund TT (MI War50p PC Futures UK Shared Prosperity Fund 245.787 (246,179) 392 35,172 107,779 (119,761) 23,190 77,813 25,773 4,431 109.353 296,780 29,300 2,975 46,910 (114,549) (279,153) 179 (11> (43,349) 72,617 43,400 33,910 2,964 4,744 4.411 1,183 4,411 12,095 3,663 10,662 13.645 (23,031 > (2,709) {3,663) 4,481 19,940 135.0831 16,236 5.091 107.363 9,709 (82,146) (14.8331 41,453 33 123,325 42,980 39.395 5.000 24,000 6.380 (72,9901 (32,990} (39,676> {5,466) (24,232) (7,139) 50,335 9,990 281 466 232 759 196,530 1,230.621 (1.140,409) (4.159) 282,583 -27-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR. THE YEAR ENDED 31 MARCH 2025 19 Restricted funds (Continued Pravlous year: At 1 April 2023 Incomlng resources Resources expended Transfers At 31 March 2024 Money Advic8 & Pensions Service Welfare Rights Bassetlaw- Macmillan 8assetlaw District Council - Welfare Rights Energy Redress Energy Citizens Advice Notts County council - PSRF Boots Client disbursements Cost of Living Crisis Trusl Funds Cltlzens Advice - Pot 1 Better Care Broxtowe Elw NHS Nottingham and Nottinghamshire ICB 8CVS - Communities Fund The National Lottery - Cost of Living Household Support Fund rr (M) Warsop PC 14.992 152,923 (173.328) 5,413 41,533 107,171 {113.532) 35,172 27,749 34,977 18,787 23.087 9,950 13 12,928 5,000 95,640 181,007 34,971 (45,576> (190.211> (30,540) 77,813 25,773 4,431 (18,787) (23.087) 2.994 (12,944) (7,139) (17,S19} (589} (28,839) (5,087) (20,6591 8.309 1,183 4.591 4,411 12,095 3,663 10,662 40,934 8,750 9,752 21,270 299 4,320 73,125 5,091 (61,209) 16.236 5,091 30,446 25,134 (34,572) (25, 7 39) (322) (10) 4,126 322 10 211.838 776,021 (767,215) (24,114) 196,530 -28-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restrlcled funds (Contlnued) Monoy Advlce & Pensions Service Grant rec8ived for the provision of debt advlce services, regulated through the Financial Conduct Authorlty (FCA) throughout Bassetlaw, Mansfield and other areas as defined. Welfare Rlghts Bassetlaw - Macmlllan Grant to deliver welfare rights advice to people affected by cancer and their families andlor for those receiving palliative care. Energy Redress This financial year incorporates our replacement energy project (Energy Advice on Prescription) fvnded from 1st September 2022 10 31st August 2024 to provide expert. tailored energy advice and support to assist vulnerable consumers In Bassetlaw to make better decisions and improve their current energy situalionlcrisis, An additional Energy Redress Project (ER3> commenced in June 2024 2-year energy project, enabling dellvery In Bassetlaw, Mansfield and other Nottinghamshire districts and districts In nearby counties. 8as80tlaw Community Voluntary Servi¢• (BCVSI - Communilies Fund (UKSPF - UK Shared Pro$pority Fund) 'Communily Advice & Support - Thriving Together, project to 31112124 focused on reachlng 'hard to reach., vulnerable people and removlng barrlers In accessing advice services. To address inequalities, motivate change, improve life chances, increase economically active lives, by providing direct support and volunteer opportunities in the target8d high deprivation areas. Early InteNentlon Worker through Cltl2en8 Adv1¢• Central Nott$ (Lead for Nallonal Lottery). Funding enables delivery by the Local Citizens Advice, in Nottinghamshire. Funding is lo ensure that vulnerable people with mulli-complex issues have an Early Intervention Worker to act as a guide, to consolidate and organlse an advice package across different services and organisations. Change, Grow, Llve (CGLI - Early Intervention Worker (Led by Cltlzens Advice Cenlral Nottsl Funding enable5 delivery by the Local Citizens Advice in Nottinghamshire. Funding is to ensure that vulnerable people with mulli-complex issues linked with drug and alcohol addictions have an Early Intervention Worker to act as a guide, to consolidate and organise an advlce package across different services and organisalions. Cllent Olsburs•ment8 Following a detailed assessment of an individual to establish the level of hardshlp - fundlng to provide speclflc goods to individua15 (purchased by CANNS) and ordered for delivery to the client. Household Support Fund (Bassetlaw District CounciVNotts County Council) CANNS as a referral partner to support individuals and organisations to the Household Support Fund, to provide advice and support on identifying the root cause of the issue causing hardship to the individual a government fund lo support low income eligible people through the cost of living crisis. Cltlzens Advlce Enorgy Projects Supported by a variety of funders to deliver energy advic8 specific projects including Energy Advice Project (EAP), Energy Outreach Project (EOP), Regional Energy Lead {REL) for East Midlands districl - lo provide elements of energy advice savings and efficiencies to empower individuals lo take control of theif energy bills, via appointments and presentations to front-line workers and consumers. -29-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restrlctad funds (Contlnued) The Nalional Lottery Community Organlsatlons Cost of Living Fund To enable expansion of our service, so that more people can be supported and our wailing lists reduced. Additionally, the recruitment and Iraining of 13 new volunteers. 8assetlaw District Council - Cost of Living Support- MoneylBeneflts Caseworker CANNS to receive referrals from the benefits service, on a pre-approved form in resped of ¢li8nts who have requested or have been proactively identified as eligible for vouchers for food andlor fuel under the scheme. Cost of Living Response Granl (Bassetlaw Dlstrlct Coun¢ll) To assessltriage people affected by the Cost of Living crisis by a mixture of channels. Integrated Care Board (ICB) Grant received lo ensure that effective debt support advice and income maximisation support is offered to individuals in Bassetlaw experienclng mentall ill health to improve quality of life, Increase and improve engagemenl with services. increase whole health and self-management in order to promote recovery and wellbeing. Inlegrated Neighborhood Teams (ICB) Grant received to increase awareness of our service delivery, enabling Increased referrals into our service and embed our advice and support into rural and neighborhood healthcare setlings, focus on supporting and preventing the issues faced by frailly, including long-temi health Conditions. Support people in the Bassetlaw areas of deprivation (IMD I & 2). The Natlonal Lottery - Community Health-8rldge Prolect To deliver high quality advice and support lo individuals wilhln Bassetlaw, aiming to alleviate poverty, illness and distress. W8 Strive to advance education and preserve community health, and to improve finanGlal, physical and mental w8llb8ing for individuals with disabilities and long-term health conditions. Sulclda Preventlon Fund: To launch a new digital support initiatlve using WhatsApp to provide real-time, accessible help for individuals facing m8nlal health challenges, including suicidal thoughts and other life difficulties. By engaging people through plafforms they already use, we aim to offer Immedlate, compassionate support and connect them with appropriate SourCes. Beyond crisis support. the service will address everyday stressors such as housing. debt, employment, and legal issues-to help prevent crises before they escalate. This holistic approach supports both urgent needs and long-term wellbeing by tackling the root causes of mental health struggles. Futures Fund: "Together Progressing Forward - Extension" will combine community development principles. including digital literacy, and tailored support to enhance participants, lives using a mix of group sessionslpersonalised 1-2-1 support based on individual's needs. learning styles, and personal circumstances. Our holistic approach aims to improve cross referrals, social. economic, and environmental well-being of our community. Trust Funds The Trust Funds we received cover separate elements which include provision for: advice, support and training for people affected by menlal health issues, hardship. volunteer recruitmenulraininglsupervision. Transfers from restricted funds Transfers have been made from reslrlcted funds to the general fund where prol8cls have be8n completed in the year and funders have agreed that amounts will not be claw8d back. An element of these underspends relate to management time and provision of assets to undertake the projects -30-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 20 Unrestricted funds - Oeslgnated These are unrestricted funds which are material to the charivs activities. At 1 Aprll 2024 Transfers At 31 March 2025 Core Service fund Development and investment (intemal) Development and investment (external) Redundancy contingency 37,712 12.497 40.000 37.712 12.497 50,000 10.000 10,000 10,000 90,209 20,000 110.209 Prevlous year.. At 1 Aprll 2023 Transfers At 31 March 2024 Core Service Fund Development and Investment (internal) Developmenl and Investment (external) 37,712 12,497 40,000 37,712 12,497 40,000 90,209 90,209 Core ser¥ice fund The core s8rvice is operating at a d8flclt due to insufficient core funding but maintaining thls service Is vital, not only for cllents of the generalist seNice but also for referrals to our existing projecls. We are also using this designated fund to look at ways in which the core service could be made more efficienl, Development and Investment (Internal) This is essential éxpenditure needed to maintain the operating capacity of our local office. We have aggregated. amounts needed to spend on our infrastructure (IT and premises). Development and Inveslment {externall This fund is for existing and planned spend on new partnerships and opportunities and includes the following.. unfunded pilot projects, match funding to support grant applications and fundraising, costs of attending conferences and networking meetings, our own research on clients. needs to pitch to new partners and investment and training in new digital campaigns to reach more people. Redundancy contingency To cover for any potential redundancy costs. 31
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 Unrestricted funds The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantor5 as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for spe¢tfic purposes. At 1 Aprll 2024 Incomlng rosources Resources expended Transfers At 31 March 2025 General funds 364,701 122.814 {91,540) (15,841) 380,134 Previous year: Incoming Resource$ resources oxpendod Transfers At 31 March 2024 2023 General funds 255,134 95.016 {9,563} 24,114 364,701 22 Analysis of net assets bgtwe•n funds Unrestrlcted Unrestrl¢led funds funds general Doslgnated 2025 2025 Restricted funds Total 2025 2025 At 31 MarGh 2025: Tangible assets Current assetsl(liabilities) 7,895 372,239 7.895 765,031 110,209 282.583 380,134 110.209 282,583 772,926 Unrnstrlct•d Unrestrlctod funds funds general Designated 2024 2024 Re$trl¢tad funds Total 2024 2024 At 31 March 2024: Current assetsl(liabilltl8s) 364,701 90.209 196,530 651,440 364,701 90.209 196,530 651,440 -32-
BASSETLAW CITIZENS ADVICE BUREAU (OPERATING AS CITIZENS ADVICE NORTH NOTTINGHAMSHIRE) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 23 Operatlng lease commltments Lesso• At the reporting end date the charity had outstanding commitments for future minimum18ase payments under non-cancellable operating leases. which fall due as follows.. 2025 2024 Within one year 10,440 792 Total lease payments in the year amounted to £11,232 {2024- £3,168}. 24 Related party transactlons There were no disclosable related party transactions during the year {2024 - none). 25 Cash generated from operatlons 2025 2024 Surplus for the year 121,486 94,259 Adjustmenls for: Investment income recognised in statement of financial activities Depreciallon and Impairment of tangible fixed assets (17.215) 1.111 (14.043) 760 Movements In worklng capltal: (In¢rease>ldecrease in debtors Increase in creditors {Decrease}Ilncrease in deferred income 162.257) 41.087 (4.738) 66,118 917 4.738 Cash generated from operatlon$ 79.474 152,749 26 Analy$l8 of changes In net funds The charity had no material debt during the year. -33-