2023-03-31-accounts

What we		said we	would	achieve In 202	23		What we achieved
Continued		development		of services in South Manchester			Estabhshed improved	links	and	recruited	new
							workers for South Manchester			community
Maintain		delivery	of group services and		activities	in line	Work was priorltised	and services maintained
with demand
Maintain		commitment to		advice and referral service
Maintain		support	to Children and Young		People	going	Work was prioritised	within	existing team
through	complex		care and safeguarding		Issues		capacity
Develop		a mental	health	link worker post in partnership			Insufficien funding	to establish		post
with another organisation

What we	said we would achieve	said we would achieve	in 2022 23		What we achieved
Develop volunteering		offer to "Next generation		of	Funding of dedicated	post established		and
volunteers					successful recruitment
Develop and refine the My Voice			project offer.	Explore the	Plans developed to restructure		project	to
potential	for additional	lottery funding and pilot		project in	increase capaaty and	develop	London	pilot.
London					Funding research completed		and potential		lottery
					bid identified

What we	said we would	achieve	in 2022/23			What we achieved
Explore potential for respite stay			accommodation	for		Plans developed for 2023 for sho* stay
people with low level of		needs				accommodation
Maintain	Good CQC rating for care at home services				and	CQC rating of Good maintained following
aspire to	achieve outstanding rating					inspection. Improvement plans to achieve
						outstanding developed.
Appoint new registered		Manager				New registered Manager appointed
Complete	refurbishment	of corridors and communal			areas	Refurbishment ofconidors completed.	Plans
						developed for lounge and new bathroom		subject
						to funding
Increased	marketing of	Moorview	scheme to improve			Occupancy improved from 70%at beginning			of
occupancy with a target		of 100%by january 2023.				financial year to 81%at end ofyear.

What we		said we would	achieve in 2022	achieve in 2022	23			What we achieved
Develop	proposal for complex dementia				care assessment			Proposal was accepted with a view	to
facility								commencing In April 2023
Review cunent fees and			criteria for charitable			funding		Fees reviewed in light of Fair cost ofcare
								exercise. New fee structure implemented.
								Commitment to charitable funding	maintained
Consider		price incentives	to	re-establish	respite care		and	Strategies not required due to increased		demand
short-term		care demand.						for care beds. Occupancy increased	to average of
								85%of available beds.
Increased		marketing of	Heathlands residential			services
Continue		our journey toward		outstanding	CQC rating			CQC raiing of Good maintained. Development
								and improvement plan implemented
Focus on		customer journey		and quality,	particularly		at	Improved admission system and process
admission		stage.						Reduced complaints and increased	positive
Improve		communication	with customers		particularly			feedback
relatives.
Improve		budget control	and	workforce costs.		Reduce		Limited impact on reducing agency	costs	due to
agency usage,								increased demand and complexity	from D2A
Target overseas recruitment				of senior care staff				services
								Successful recruitment of overseas	staff
Identify	appropriate software to fadlitate electronic						care	Appropriate options identified and	funding		bid
planning		and medication	management					submitted to both statutory and private donor
								source.

What we	said we would achieve	said we would achieve	in 20	23			What we achieved	What we achieved
Implementation of		the Real Living Wage					Real Living	wage implemented.			Work is		underway
							to achieve	the GM Good		employer		kitemark
Maintain	wellbeing	services and support		to workforce.			Proactive	support and		package		of benefits		to
							maintain	wellbeing	has remained				in place
							throughout	the year
Maintain	focus on training and development				particularly	in	Training and development			targets		met
relation to quality standards.
Support recruitment		and retention					Focus has	been placed		on	speeding		up	the
							onboarding	process		whilst	maintaining			a
							commitment to the		compliance			requirements.
							Significant	progress		made	with		overseas
							recruitment.
							Staff turnover ff urea have im				roved
Reduce sickness and absence costs							Sickness and absence		rates		have	improved		but
							require proacbve management
							14

What we said we	would achieve in 2022 23	would achieve in 2022 23					What we	achieved
Review of offsite	payroll system	and succession			plan	for	Successful	recruitment	of payroll	clerk.
payroll due to retirement							Cloud hosted payroll		system under		review
Close monitoring	of cash flow and	financial	risks				Improved	communication with			budget		holders
Timely insight to	budget variances	and support		to manage.			resulting	in better	understanding		of	financial
Provide greater understanding of		unit costs	in	key	areas.		pressures Improved	and poteniial solutions. budget control
Development of	audit and risk sub-committee			and	finance		Established robust		membership			of	both
sub-committee structures							committees.
Review Insurance	cover						Reviews	completed	with best	value		outcomes
Renegotiation of	utility contracts						achieved

What we said we would achieve	What we said we would achieve	What we said we would achieve	in 2022 23	in 2022 23	in 2022 23	in 2022 23			What	What	What	we	achieved
Review of finance team structure Director of Finance and IT					and	recruitment		of	Review completed. Recruitment FY 2023 [Rnance Director was								process started appointed later		in in
									the			next	financial	year].		Additional expertise
									utilised to support finance						function
Utilise additional expertise	to		formulate			IT strategy		and	Independent consultant						used		to	help maintain
implement review findings.									infrastructure and implement							suggested changes.
Further analysis ofthe Charity's		Charitable				Activities (Operations)					is	as set out below for			the years			ended:
												31March 2023					31March 2022
Charitable income and			nditure
Charitable activities income													8 657714					7726859
Charitable nditure before de				reciation'									10483 241					8990158
0 ratin charitable loss	before				donations								1825 27					1263299
Other o rational enditure
De reciation													33 185					70435
Total other o rational			nditure										33185					70 35
Net o cretin loss before	donations					and other	income						1 8712					1333734
Other Income'																		543047
Net income from donations			and investments
Donations and legacies (exdudes				one off		emergency	appeal						2,366,667					1,763,300
monies in 2022 —see above
Fundraisin ex nditure													493 941					386511
Commercial tradin income													286 055					249748
Commercial tradin ex nditure													217356					176217
Investment income													31147					21532
Total net income from donations					and	invesbnents							1972572					1 71 52
Net o cretin sur lus loss													113860					681165
Net unrealised aine on investments													72431					19739
Realised ains on investments													2 111					13552
Ca ital ro'act donations													45 500					38415
Ca ital refurbishments													113425					286006
Total ca ital movements													65814					234039
Net movement in funds													24 385					466 66
1.Charitable activities income	consists				of local authority			and private				residential fees,		grant		income, retirement			Irdng rental
income and day centre attendance				income		and related	charitable			expenditure.

What we	said	we would achieve	In 202	23			What we achieved	What we achieved
Deliver series		of successful Fundraising		dinners			Highly successful		series of	dinners		delivered
							across both	North and South Manchester
Develop new		website for My Voice Project					Funding secured and new website				planned
Continue	to innovate and find different			ways to engage		and	A vibrant	and	innovative		programme		of
maintain	voluntary income						fundraising	events	and mitiatives		delivered		over
							the course	ofthe year
Deliver match		funding campaign					Successful	campaign	delivered
Continued	emphasis on legacy		giving.				Legacy income was		maintained	through		year	but
							will require	ongoing	prioritisatlon
Support	communication across		teams,	provide	support	to	Increased	marketing and		development			of
the marketing		and recruitment	needs of specific teams				marketing	materials	achieved

What we	said we	said we	would achieve	would achieve	would achieve	in 2022 23	in 2022 23			What we	achieved
Review ofteam		structures			and	staffing	levels			An ongoing and dynamic review of		staffing		levels
										has taken	place during the year
Maintain	H&S compliance				and fire safety compliance					Appropriate standards were maintained
Maintain	hygiene		and	quality standards.
Maintain	food hygiene standards.
Support	the	completion			of essential			works	and	A number	of key projects were completed
maintenance.
Explore cost savings				in relation		to contracts and suppliers				Best value has been sought throughout			the	year,
										but this	has been against a backdrop		of	rising
										inflation,	utility and food costs.
Research	options		in	relation		to the	major	roof	works	This is a	major project that is extremely		complex
required.										and will	require extensive enabling	works		and
										significant	investment. A tendering	process		has
										been ongoing.

							Unrestricted		Total	Total
					Notes		Funds		2023	2022
							6		F.	6
Income:
Voluntary income							2,246,264	165,903	2,412,167	1,850,479
Income from charitable		activities:				5
Community care							281,227		281,227	213,718
Residenbal and nursing		services					7,766,044		7,766,044	6,998,066
Independentliving	and	supporting		people			610,443		610,443	515,075
Exceptional income	—Covid-19 grant				funding					478,397
Exceptional income	—HMRC		CIRS							15,887
Income from other	tradin gactivitiesr
Commercial trading	operabons						286,055		286,055	249,748
Inveslment income						6	31,147		31,147	21,532
TOTAL INCOME							11i221i180	165,903	11,387,083	10,342,902
Expenditure:
Costofraising fvndsi
Fundraising team							(493,941)		(493,941)	(386,511)
Commerdal trading	operations						(217,356)		(217,356)	(176,217)
							(711,297)		(711,297)	(562,728)
Expenditure on charitable activitiesi						7
Community care							(569,272)	(179,241)	(748,513)	(622,456)
Residential and nursing		services					(9,287,898)		(9,287,898)	(8,033,423)
Independent living	and	supporting		people			(446,830)		(446,830)	(334,279)
							(10,304,000)	(179,2il1)	(10,483,241)	(8,990,158)
Other evpenditurei
Refurbishmenis							(113,425)		(113,425)	(286,006)
Depredation							(33,185)		(33,185)	(70,435)
TOTAL EXPENDITURE							(11,161,907)	(179i241)	(11i341i148)	(9i909i327)
Other recognised gains		and losses:
Revaluation of investments							(72,431)		(72,431)	19,739
Profit on disposal of investments							2,111		2,111	13,552
							(70,320)		(70,320)	33,291
Net income/(expenditure)			and net
movement in funds	for	the	year				(11,047)	(13438)	(24,385)	466i866
Reconciliation offunds:
Total funds brought forward							12,678,351	186,039	12,864,390	12,397,524
Total funds carried	forward						12,667i304	172,701	12~,005	12,864i390

					Group	Group	Charity	Charity
				Note	2023	2022	2023	2022
Fixed Assets					6	6	6	F.
Tangible Assets				15/16	10,593,697	10,532,317	9,143,697	9,082,317
Investments				17/18	958,393	1,003,094	958,393	1,003,094
Total Fixed Assets					11,552,090	11,535,411	10,102,090	10,085,411
Current Assets
Stock				19	30,307	27,766	30,307	27,766
Debtors				20	586,321	325,155	624,499	466,413
Cash at bank and	in hand				1,362,626	1,662,491	1,258,539	1,459,038
Total Current Assets					1,979,254	2,015,412	1,913,345	1,953,217
Liabilities
Creditors falling due	within	one year		21	(691,339)	(686,433)	(685,569)	(681,853)
Net Current Assets					1,287,915	1,328,979	1,227,776	1,271,364
Total Assets Less	Current		Liabilities		12,840,005	12,864,390	11,329,866	11,356,775
Creditors falling due	after more
than one year				22
					12,8'-i0,005	12,864,390	11,329,866	11,356,775
The Funds ofthe	Charity
Unrestricted income funds					2,167,304	2,178,351	2,107,165	2,120,736
Restricted income	funds			23	172,701	186,039	172,701	186,039
Revaluation reserve				23	657,177	657,177
Designated fund				23	9,842,823	9,842,823	9,050,000	9,050,000
Total Charity Funds					12,840,005	12,864,390	11,329,866	11,356,775

				Note	2023f	2022 6
Cash flows from operating activities: Net cash (used in) / provided by operating			activities:	24	(101,18'-l)	1,099,691
Cash flow from investing	activities:
Dividends received					31,147	21,532
Purchase oftangible fixed	assets				(206,991)	(286,006)
Purchase ofinvestments				17	(439,636)	(395,120)
Sales of investments				17	416,799	129,278
Net cash used by investing	activities				(198,681)	(530816)
Change in cash and cash equivalent		in the	year		(299+65)	569+75
Cash and cash equivalents	at start ofyear				1,662+91	1,093,116
Cash and cash equivalents	at end of	year			1,362,626	1,662r491

The summary	financi	al per	formance of the Charity alone	is:
				2023	2022
				6	6
Income				11,167,202	10,163,186
Expenditure	on charitable		activities	(10,265,884)	(8,814,720)
Cost of raising funds				(493,941)	(386,511)
Commercial	trading	operations		(217,356)	(176,217)
Refurbishments				(113,425)	(286,006)
				(11,090,606)	(9,663,454)
Revaluation	ofinvestments			(72,431)	19,739
Impairment	depreciation
Depreciation				(33,185)	(70,435)
Provisions
Profrtj(loss)	on disposal of		assets
Profit/(loss)	on disposal of		investments	2,111	13,552
				11,107,508	11,356,775
Net income				(26,909)	462,588
Total funds	brought	forward		11,356,775	10,894,187
Total funds	carried forward			11~329~866	11,356,775

	Voluntary	income
						2023	2022
				Restricted	Unrestricted	Total	Total
				Funds	Funds	Funds	Funds
				6	6		F
	Donations	gifts and events		158,903	1,685,291	1,844,194	1,662,533
	Legacies				522,473	522,473	100,768
'	Income from capital appeal			7,000	38,500	45,500	38,415
	jewish Homes Emergency		Appeal				48,763
				165~903	2J246~264	2r412~167	1+50+79

							2023	2022
					Restricted	Unrestricted	Total	Total
					Funds	Funds	Funds	Funds
					6	6	6	6
Residential	and nursing		services			7,766,044	7,766,044	6,998,066
Independent		living and	supporting	people		610,4-'l3	610,443	515,075
Exceptional	income —Covid-19 grant funding							478,397
Excepbonal	income —HMRC CIRS							15,887
Community		care:
Children's	centre					54,659	54,659	58,201
Volunteers	project					43,127	43,127	25,076
CAST						55,188	55,188	'l9,521
Play schemes						35,512	35,512	32,069
Mental health		and other	projects			92,741	92,741	48,851
						8r657r714	8,657,714	8,221,143

Analysis	of	expenditur	e on cha	ritable activities
					2023	2022
					Total Funds	Total Funds
					6	6
Residential	and nursing		services		9,287,898	8,033,423
Independent		living and	supporting	people	446,830	334,279
Community		care:
Children's	centre				25,951	26,569
Volunteers	project				163,788	149,598
CAST					388,509	346,842
Play schemes					35,868	19,346
Mental health		and other	pmjects		134,397	80,101
					10x483,241	8,990,158

This table shows activibes.	the cost	o	f the three main	charitable activ	ities and the source	of income directly	to support th
				Residential
				grnursing	Independent	Community
				so Mess	Living	Care	Total
				6	6	6	6
				9,287,898	446,830	748,513	10,483,2'l1
Grants, fees and	voluntary		income	7,766,04'I	610,443	281,227	8,657,714
Exceptional income
Net (income)/cost	funded	from other income		1,521,854	(163,613)	467,286	1,825,527
Net income/(expenditure)			forthe year
						2023	2022
Stated after charging:						6	6
Operating	leases —property					18,450	25,267
Operating	leases —equipment					11,816	11,816
Depreciation						33,185	70,435
Auditor's remuneration;
Audit fees	(exclusive		of VAT)			24,324	19,912
Accountancy services						3,000	2,000

	2023 f.	2022f
Salaries and wages	6,979,558	6,067,061
Sodal secunty costs	547,784	432,068
Pension costs	197,735	173,054
	7,725,077	6,672,183

		2023f	2022f
Professional	fees	24,545	16,857
Audit fees		24,324	19,912
Accountancy	fees	3,000	2,000
		51,869	38,769

				2023	2022
				Number	Number
Nursing	and		Caring Services	193	179
Catering		Services		38	40
Laundry		Services		6	7
Maintenance,			FMS &Housekeeping	43	47
Customer		Services		11	9
Community			Projects	31	28
Religious		Amenities		2	2
Management			&Administration	30	30
				354	342

Tangible fixed assets
			Fixtures	Motor
Company	Property	Equipment	lk Fittings	Vehicles	Total
Cost or valuation	6	6	6	6	6
At 31 March 2022	9,050,000	1,417,894	1,1.08,713	66,184	11,642,791
Additions		3,180	91,386		94,566
Disposals
At 31 March 2023	9,050,000	1,421,074	1,200,099	66,184	11,737,357
Accumulated depreciation
At 31 March 2022		1,400,226	1,094,704	65,544	2,560,474
Charge for the penod		19,619	12,928	639	33,186
Dlsposals
At 31 March 2023		1,419,845	1,107,632	66,183	2,593,660
Net book value
At 31March 2023	9,050,000	1,229	92,467	1	9,143,697
At 31 March 2022	9,050,000	17,668	14,009	640	9,082,317

Tangible fixed assets	- Group
			Fixtures	Motor
Group Cost or valuation	Propertyf	Equipmentf	tk Fittingsf	Vehicles f	Total 6
At 31 March 2022	10,500,000	1,423,134	1,181,302	66,184	13,170,620
Additions		3,180	91,386		93,566
Disposals
At 31 March 2023	10,500,000	1,426,314	1,272,688	66,184	13,264,186
Accumulated depreciation
At 31 March 2022		1,405,466	1,167,293	65 544	2~638I303
Charge for the period		19,619	12,928	639	33,185
Disposals
At 31 March 2023		1,425,085	1,180,221	66,183	2,671,488
Net book value
At 31March 2023	10,500,000	1,229	92x467	1	10,593,697
At 31 March 2022	10,500,000	17,668	14,009	640	10,532,317

		Quoted	Cash
Group	and Company	Investments	Deposits	Total
		6	6	6
Market	value at 1 April 2022	806,139	196,955	1,003,094
Additions/deposits		439,636		439,636
Disposal	proceeds/withdrawals	(227,509)	(189,290)	(416,799)
Unrealised investment gains/(losses)		(69,649)		(69,649)
Realised	investment gains/(losses)	2,111		2,111
Market	value at 31 March 2023	950,728	7,665	958,393
Historic	cost at 31March 2023	946,127	7,665	953,792
Quoted	investments comprise the following:		2023	2022
			6	6
Fixed interest investments			299,861	154,283
UK 8r Overseas Equities			486,067	447,911
Other Investments			172,465	400,900
			958,393	1,003,094

results for t	he last r	elevant finan	cial year	were as follow	s:
							Capital		Surplus
Subsidiary	undertakings			principal	activity	and	reserves 6	for	the year 6
Heathlands	Housing	Assouation	Ltd	Supported			1,510,140		2,525
				living	provider

NO 19.	TES TO THE Stock	FINA	NCIAL STATE	MENTS FOR YEA	R ENDED 31	MARCH 2023
				Group 2023	Group 2022	Charity 2023	Charity 2022
				6	6	6	6
	Consumables	stores		30,307	27,766	30,307	27,766
20.	Debtors
				Group 2023	Group 2022	Charity 2023	Charity 2022
				6	f.	6	6
	Other debtors			4,422	9,718	43,937	152,076
	Prepayments	and accrued income		581,899	315,437	580,562	314,337
				586,321	325,155	624,499	466,413
21.	Creditors: amounts		falling due within one year
				Group	Group	Charity	Charity
				2023	2022	2023	2022
					6	6	6
	Trade creditors			369,931	242,257	369,931	242,257
	Other creditors			1,554	62,682	1,554	62,682
	Accruals			319,854	381,494	314,084	376,914
				691,339	686,433	685,569	681,853

Analysis	of net assets between	funds
		Tangible		Cash and other
		Fixed Assets	Investments	Net Assets	Total
		6	6	6	6
Unrestricted	funds	93,697	958,393	1,115,214	2,167,304
Designated	funds	9,842,823			9,842,823
Revaluation	reserve	657,177			657,177
Restricted	funds			172,701	172,701
Total funds	31 March 2023	10,593,697	958,393	1,287,915	12,840,005
Total funds	31March 2022	10,532,317	1,003,094	1,328,979	12,86-'1,390

Reconciliation ofmo	vemen		t in funds	to cash flow from oper	ating activities
					2023	2022
					6	6
Net movement in funds					(24,385)	466,866
Add back refurbishment	costs		expensed		113,425	286,006
Add back depreciabon	charge				33,185	70,435
Add back/deduct investment		revaluation		loss/(gain)	72,431	(19,739)
Add back/deduct (profit)/loss			on sale of investments		(2,111)	(13,552)
Deduct interest income	shown		in investing	activities	(31,147)	(21,532)
(Increase)/decrease In	stock				(2,541)	5,837
(Increase)/decrease in	debtors				(264,946)	257,657
Increase/(decrease) in	creditors				4,905	67,713
					(101,184)	1,099,691

	Group 2023	Group 2022	Charity 2023	Charity 2022
	6	6	6	6
Within one year Between one and five years After five years	20,453 11,250	29,356 31,703	20,453 11,250	29,356 31,703
	31,703	61,059	31,703	61,059