Trustees. Annual Report for the period Peritrd start date 01 Perirmj end date 31 08 2020 2021 From Section A Reference and administration details Charity name Angels Support Group H¢tchin Other names charlty 1$ known by Reglstered charity number Ilf any) 1117059 Charfty's prfnclpal address Unit 19. The Pixmore Business Centre, Letchworth HERTS Postcodo SG6 1JG Names of the charity trustees who manage the charity Tru•t•• n•m• Offl¢& Ilf •ry) •ct•d If lor wl Nam• of peraon lor botty) ntiti•d to apInt tru•tee111 ye¥r Clare Slater Olukemi Adejare Hilary Forrester Justin Richards Rowena Crabtree Chair Members at AGMI trustees Members at AGMI trustees Members at AGMI Ifustees Members at AGMI trustees Members at AGMI trustees Mernbers at AGMI trustees Members at AGMI trustees Secretary John Skeeles Abbie Carpenter Treasurer To 1810712021 10 12 13 14 15 16 17 18 19 20 Names of the trustses for the charity, if any. (for example. any custodlan trustees) Nam• Datss actéd if not for whole ear TAR M8rch 2012
Names and addresses of advisors (Optional information Type of Name Address adviser Name of chief executive or names of senior staff members (Optional information The charity employed the following senior staff members during the year. Parent Support Manager, Leise Cooper Specialist Support Practitioner; Penny Howarth Financial Manager" Raine Simcox Meeting Supervisor and Specialist Support Practitioner; Kirsten Bennet Specialist Support Praditioner: Judith Russell Administrator". Caroline Upcraft Section B Structure, overnance and rnana ement Description of the charity's trusts Constitution adopted on the19° January 2005. As amended 291h September 2015 Type of goveming document How the charity is constrtuted Unincorporated Association Trustee selection methods Appointed at the AGM by the members or at other ts'mes by the existing trustees Addltional governance Issues (Optlonal Inforniation) You may choose to include additional information, where relevant, about: policies and procedures adopted for the induction and training of trustees; the charity's organisational structure and any wider netsvork with which the charty works: relationship with any related parties.. truslees, consideration of major risks and the system and ProdureS to manage them. TAR M¥rch 2012
Section C Ob'ectives and activities 1. Provide support and guidan to parentslcarerslsiblings of children who are diagnosed wrth {or are being assessed for) Attention Deficit Hyperactivrty Disorder (ADHD) andlor Auts'sm and their associated condttions. Summary of the objects of the charity set out in its governing document 2. Provide relief for the above children and their parentslcarers by providing faciltties in the interest of social vlfare and for recreation and other leisure lime occupakn'on. 3. Advance the education of the public and statutory bodies in matters related to ADHD and Auts'sm. 4. Promote other such charitable wrFQSe. Re ular su ort meetln We held two daytime meetings for parentslcarers ea¢h week during teryn lime and two evening drop-in sessions every half term. Some of the meetings provided advice from extemal professionals or Angels staff on range of topics related to Autism and ADHD. The other sessions were self-help groups with a qualified facilitator present. Covid restrith'ons have impacted our services throughoLrt this year. so all the support groups were delivered remotely via Zoom. These meetings benefit the members of the charty in several ways. They provide the opportunrty to find out about new strategies and ideas which they can usè to support their children. This can help parentgjcarers to adapt their parenting skills to ease the stress and anxiety of children wtth Auti$mlADHD Having the opportunty to discuss issues in self-help groups with people wtlh similar COnrnS helps to relieve parentsl¢arers from some of the StsseS and feelings of isolation that can result. They help parentslcarers to feel confident in supporting their child in the educatson system which in turn helps the child to reach their potential. They help parentslcarers and their children to have a more P0S5bve self-image following diagnosis. Summary of the maln acllvities undertaken for th• public benefit in relalion to these objects Ilnclude with5n this se¢tlon the statutory declaration that truste88 have had regard to the guidance Issued by the Charlty Commission on public beneflt) These beneffts are all in line with obJ"edive one as set out above. The meetings are open to anyone who is a member of the chanty. Membership is subject to only one cr¢terion and that is that the member musl be a panVcarer of a child who has been diagnosed with (or is being assessed for) AutismlADHD. This ensures that the beneficianes are in line wrth the charity's aims. There is no membership fee and no charge for attending the meetings. We give attendees the opportunty to make a small voluntary donation rf they would like to but there is no pressure lo do so. This ensures that all members Can benefit regardless of income levels. The is no geographical restriction imposed by the tharity. The virtual meetings via zoom have made it easier for members to attend regardless of their location. Dunng the pandemic we have seen an increase in the number of new members who are from a wider geographic area than the North Herts and Stevenage communty, as our servi$ have become more accessible online. TAR 2012
Most of the metings are during the day as this enables parentslcarers to attend while their children are at school. Dunng lockdown. the virtual meetings have been aCSSIble for those parents who have had their children at home Wthea$ physical meetings would have been impossible for them to attend. Evening meetings are held every half temi to enable those who work dunng the day to attend. In response to the pandemic, we also continued our virtual meetings during the summer holidays, to give parents extra support during the long break while usual holiday activities and support were not available. An elslNessie arent worksho During the Autumn and Spring temis we ran a saies of worf(shops for parenls of children who were either newly diagnosed wilh ALrtism or had been referred for an assessment. These sessions were jointly presented by Angels staff and staff from Nessie in Ed CIC (a local organisation that specialises in supporting the mental health of students within education settings). The sessions covered a range of topics.. Early years (1>81. Teenage years, Siblings of children wtlh additional needs. Gids and Women, Beginning of the joumey (language and understanding the SEN world), Transilions back to school after lockdown. Relationships and sexuality. Supporting your child with Anxiety and Change, Managing Meltdowns and Supporting a Child who self-haffns positively. The workshops were all run virtually through zoom. The workshops provide the same benefits as the support group meetings which are in line smth objective one as set out above. These workshops are available to a wder group of parents- not just members of Angels bul any parenV¢arer wth a child diagnosed lor in the pr¢xess of being assessed) wtth Autism which is still in line with the main aims of the charity. Some of the attendees of the workshops do go on to join Angels as a member but the is no requirement to do so. There is no charge for attending the workshops The only geographical restriction is that the attendees must live in Hertfordshire, as the workshops were funded by Herts County Council. One-toQne Cllnlc meetin Angels provided several clinic appointments each week during the school terms. These offered members the opportunity to access more targeted. specific support where needed. The appointrnents allowed members the time to discuss particular issues related to their child on a one-to-one basis wrth a trained Specialist Support Practitioner ISSPI_ They also provided the facility for a SSP to attend a school meeting or other appointment to provide support for the parenvcarer. This year as covid restrictions impacted on our services, the one-ttrone service continued mainly remotely using a variety of applications e.g. zoorn, Facebook Messenger, WhatsApp with only occasional in person rneetings rf it was essential due to the SFeafic needs of the parent. The dinic appointments provide the same beneffts to the members as the support group meetings but are just more flexible. They allow members, who do not feel comfortable discussing issues in a group setting, aCsS to support and also provKle a more sultable lime for issues which are too complex and would take up too much time in a group meeting. These benefits are all in line with oty'ethve one as set out above. TAR March 2012
.The meetings are oren to anyone who is a member of the charity (see above for definition of memtership). This ensures that the beneficianes are in line with the charty's aims. The Servi has been popular, and the number of appointments limtted because of funding restrictions so there has often been a waiting list in place. There is no diarge for attendiro the appointrnents. There is no geographical restriction imposed by the charity and having virtual meetings via zoom etc. has meant that this seNice is accessed by members from a wider area including most parts of Hertfordshire and some parts of Carnbridgeshire and Bedfordshire. Parent Su rtvia hon8 email and Facebook In addition lo the one-to-one clinic appointments members have also accEssed advi and support from the SSP'S rernotely via phone, email or FabOok Messenger. This support was available during term time and a limrted service was also available over the school holidays. There was also a "secret. Facebook group which was available only to members and allowed them lo discuss issues and gel advice from other parents as well as the SSPs_ This online group was fully moderated by the SSPS so rt enabled parents to access support at a time that suits them. This support provides the same benefits lo the members as the support group mèetings but just in a more flexible, virtual way It allows members, who do not feel comfortable discussing issues in a group setting or face to face, access to support and also provides supwrt lo parents who can not attend the support groups due to their location or timing. These benefits are all in line with objective one as set out above. This support is available to anyone who is a memter of the charty (see above for definrtion of membership). This ensures that the beneficiaries are in line wrth the charlty's aims. There is no charge for accessing this support. There is no geographical restriclion imposed by the chartty. so this part of the service is accessed by members from a wider area induding most parts of Hertfordshire and some parts of Cambridgeshire and Bedfordshire. Networkin with various o anlsations The Parent Support Manager and other team members regularly meet wtth local statutory agenaes suth as health professionals (Health Visitor5. Speech and Language Therapists, CAMHS workers and Communty Paediatricians and their teams) working with ADHD and Autism, thè Herts County Council Communication and Aubsm Specialist Advisory 5ervi¢e. Herts Children Services social workers, Family Centre Mana9ers, local school SENCQ'S and Outreach workers. the Hert5 Parent Carer Forum and other agencies supporting parents and representatives from other similar support groups supporting parentslcarers of children with ADHD andlor Autism from across Hertfordshire, as a way of pooling reSourS and avoiding duplication of effort. The Parent Support Manager has also been involved in work to develop the Autism and ADHD diagnostic pathway in Hertfordshire, in partnership with NHS and County Council colleagues, and also to develop a county-wde support offer for all families and young peopte diagnosed with the conditions. TAR M¥r¢h 2012
The beneffts of this are as follows: t enables the Parent Support Manager and other team meM[s to keep up to date with the available support for childrenlfamilies and ways of accessing rt. They can then pass this infomation on to memters as required. It ensures that local statutory serVIS are kept aware of the needs of children with ALJtismlADHD and their families. It ensures that hearth professionals in the area are aware of the charily and the support provided and $0 will pass on the details of the chanty to families with a newly diagnosed child. It enables them to talk directly lo teaching professionals which helps improve understaThJing of the condrtions within local schools. These benefits are in line with objectives one and three. The beneficiaries include our member families as they can access the information through support group meetings. The benefit of this activity also extends beyond our membership as consurtation with local teaching professionalsl statutory seNices can help to improve seNices for all children wilh AutismlADHD in the local area not just those who are members ofthe charity. There is no charge associated this activty. For all the above aGtiVFties there have been no identified hamiful effeds associated with providing the benefits. The charity does employ ople to provide various services and so does provide private benefits to people other than the beneficiaries. These private benefits are all incidental as they all contribute diredly towards achieving the charity's otyerttv8s. The trustees have paid due regard to the Charity Commission's guidance on public tenefit in deciding what actrvities the charity should undertake. Addlllonal details of oblectivas and actlvilies Ioptlonal Infomiationl Although the Gharity employs several staff it is still very dependent on the contribution made by volunteers. There is a loyal team of volunteer members working hard in all the following areas,. Completing various administrative tasks. Fundraising and Funding Applications Promoting our seNices within the local community Planning and overseeing services through being involved in our management commrttee. You may choose to include further stalements, where relevant. about: policy on grantmaking., policy programme related investment; The trustees would like to thank all our volunteers for their hard wort without which we would not be ale to provide the same level of service conlribution made by volunteers. TAR Mèlth 2012
Section D Achievements and performance Activities Summary ofthe main achievements of the charity during tho year During the year from I" September 2020 to 3151 August 2021 the rnembership of the chanty has increased by 221 families so at 31. Aug 2020 we had 1787 families in our membership with at least 3792 children including siblings. 1929 of the children have a diagnosis of (or are being assessed for) ADHD andlor Autism (992 have a diagnosis of ADHD and 1504 of Autism). Throughout the year 133 parentslcarers attended one or more of the support groups (all virtual meetings). Some members attended very regularly lover 30 times during the year) and some for just one or two meetings. On average they attended 6 meetings each this year. In addition to our regular support groups, we have also run several workshops covering the topics: Access to Healthcare and EHCP application fomis. These courses provide more in-depth information in smaller groups. 63 families have asSed support through these smaller groups. 256 families used the one-toknone service during the year. They accessed support In a variety of ways with the service providing: 265 hours of face to fa lor video call) meetings, 206 hours of support at meetings with other professionals (school, Health Visitor, multi-agency meetings etc.1,181 hours of support via phonejemail and 57 hours of support through texUFacebook Messenger. We also jointly delivered (with Nessie in Ed CIC) 18 workshops to parents wtth children that were newly diagnosed with Autism lor awaiting assessrnentl which enabled parenvcarers outside our membership to also access support from us. Outcomes In order to be able to measure the benefits to our members. of accessing Angels services, we have implemented a ladder scale for 4 outcomes Ihat we have identified as important to our members. The four outcomes are.. Parents will have a greater understanding of their child's conditions and how they impact on their thild's learning and behaviour. Parents will have improved Confiden In their parenting skills having gained a wider range of strategies to support their child. Parents feel less isolated, with a network of local parents to talk to who understand the issues they are facing. Parents are working more effectively with their Child's school, services and communrty resulting in a pos¢ti've experience for their child. For members that joined Angels since October 2016 we have asked them to complete an initial questionnaire to find out how they rated themselves on the scales for each of the four outcomes. 6 months later we asked them to redo the questionnaire and have captUd the improvements they have made. We have gathered initial and follow up queslionnaires for 326 of these members and im rovements have been as follows: TAR March 2012
Section D Achievements and performance 65% have improved their understanding of their child's conditions 61 yo have improved confidence in their parents'ng skills 49% have reFQrted feeling less isolated 42% have rep)rted that they are working mcffe effectively with their chikl'$ school and other SeN1$. We will continue to track and record Ffogress of these members and exFect the proportions reporting an improvement to increase as they Continue to access Angels services ovef subsequent years. We will also be tracking progress for new members joinin9 Angels. We started off the year hoping that things would swiftly retum to nomal bul On again covid has disrupted things and it has continued to be challenging year for everyone. We are grateful to our staff for responding swiftly to the various changes in lockdown rules so that we have tEen able to continue supporting families throughout the year. We are planning to retum to face-to-face support meetings in September 2021 but will continue with a regular zoom support meeting each week as it has proved popular for some parents and enables those parents who are still avoiding contact wtth olher people or who can't travel to our groups to still access a support group. Our one-ttrone Servi will still be mainly via zoom or phone as it enables us to meet the increased demand for this service. caused partly by the pandemic and partly by the growth in membership. TAR Marth 2012
Section E Financial review The Trustees have decided that the charity needs to hold reserves to cover the possibility of a grant being CLrt short or not renewed. Holding reserves will allow the Trustees time to find altemative sources of funding without having to make immediate redundancies. 11 was agreed that a level of 6 months of payroll and rent costs would allow enough time for allemative funding to be found or CLrtbacks in expenditure to be planned. Brief statement of the charlty's policy on reserves This gives a planned reserve of £34,683 based on the Iwdgeted salary and rent costs for the first hatf of the 202012021 financial year. The actual reserves held at the end of this financial year were £68,732. This is higher than the planned reserve due to the large legacy gift of £36,000 which was received in July 21 The pandemic has resutted in significant drop in community fundraising this year which we would normally rely on to cover part of our core costs. The Trustees have decided to use some of the additional reserves to meet any shortfalls in community fundraising income in the short tenn and in addition recruit a fundraiser to enable the charity to work on diversifying income streams In the long term to improve sustainability The reserve policy wll be reconsidered regularly to make sure that the current finanaal position of the charity and predictability of future funding is considered in settinithe reserve olic Detalls ol any funds matsrlally In deficit Further financial rnvSew detsi13 (Optional Inforniation Grants The main grant funding we received this year was £67,839 from The National Lottery Cornmunty Fund as the 2ThY year of the five-year conlinuation funding which started in November 2019. This Covered the main staff costs related to our support groups, some of our ontrto-one staff bm8 and most of our overheads. You may choose to include additional information. where relevant about.. the charity's principal sour8 of funds linduding any fundraisingl- how expenditure has supported the key objectives of the charity., investment pjlicy and objedives including any ethical investment policy adopted. The remaining one-ttrone service costs were covered by St James's PlacE Foundation funding, with the second instaSment of £S.000 received in March 2021, along with £1,799 of fundiro received from Shanly Foundation in the previous year. We also received grants totalling £2.715 from Hertfordshire County Counal which funded the 18 parent workshops that we delivered in partnership with Nessie in Ed CIC to parents of children that were erther newly diagnosed with Autism or had been referred for assessment. We had received a second £500 grant Tesco Bags of Help Covid 19 community fund at the end of the last year which we used to fund some extra support groups over the summer holidays, and whi¢h also funded rerun of our Access to Healthcare course in October 20. In addition, we received fijnding starting in November 2020 (£2,481) from Hertfordshire Community Foundation as part of their Phase 2 Coronavirus Relief FurKling which part Inded facilitator costs for our zoom support groups and also provided a Contribution towards our overheads. We also 1Ved a £500 grant from Magic Ltttle Grants which part funded the facilitator costs for our zoom su rou TAR Marth 2012
The various Cowd 19 grants we received this year have been really helpful in replacing some of the funding we would nomially receive from communrty fundraisirKJ which was heavily impacted by the covid restrictions this year. Donations and Su ort Lasl year one of our membefs Kad Hudson and his running partner Marc challenged thernsees to run a marathonlclimb Kilimanjaro. They raised £951 in sponsorship and gift aid befofe the pandemic prevented them from compleling their planned challenges. They did however get to run the marathon this year and added a fvrther £65.25 in donationslgift aid bnnging their total up to £1016.25. We are very grateful for their support. In November 2020 we received a £100 donation from Ladbrook Insurance (speoalist charty insurers) In December 2020 we received a final donation of £53.51 from the staff and customers of White Stuff in Hitchin. They have supported us since 2011 and raised an amazing £20, 169 over all those years. We are really grateful for all their support and wish them all the best for thelr future charity partnership. We also held a Christmas raffle wrth pnzes generously donated by local businesses, our members and TTUStees. This year we raised £935 in ticket sales. We raised a further £75 in a Christmas Jumper competrtion. In April 21 we ceiVed £SO of donations raised by Maisie Amer through live streaming gaming challenge In May 21. two of our members, children took part in Captain Tom's 100 challenges and raised £591 in sponsorship and gtft aid. In July 2021 we heard thal we had been left a legacy gift of £36.000 from the estate of Ralph Hemian Blow. We never knew Ralph but one of his cousins lel us know that she thought he would have benefited from the setvices of Angels if we had existed when he was a child. We are hOnoud lo have been left this gift and will make sure that we use it to support many more families in Ihe fLrture. Over the year we have also been supported by many members making one-off and regular donations which we are very grateful for, Our fundraising income has again been limited this year as community fundraising has ¢ontinued to be drfficult due to the restrictions in place for the pandemic. This will be a key area for us to focus on for next year. We are incredibly grateful to all the community organisations. companies and individuals induding our members, their families and friends who have supported us during the year and allowed us to adapt and ¢ontinue the services we provide to our members throughoLrt the parKlemi¢. TAR 10 Marth 2012
Section F Other optional information Section G Declaration The trustees decla that they have approved the trustees, report above. Signed on behalf of the charlty's trustees Signature(s) Full namels) Posltlon leg Secretary, Chalr, etc) LOVISS SLArcx LJeTrJd CLA&ry rtGisfEE Date oq-or-2 TAR 11 Marth 2012
NGELS SUPPORTGRQUP HITCHIN I4 1117069 nd Paym•nlslorth• y4rto 31¥tAukt12021 T< 2020 Grants 0¥bAl 78.535 £ 78.535 £ 76,943 41.4 £ 11,057 120.OJ1 £ 88.(#)) 41.496 £ 41.496 £ 78.535 Ev¢nts 213 218 ta I lurnl• 16 437 518 971 MeÈtM)9 OonaiKrf 93S £ 41431 £ 70W £ 120 986 £ 89 197 Exp•NIIth Pym•nts Paywnt kn hJrthqrnrTh Ol¥dJ¥es Creth Couls F4oliiaior InwJranL¥ Olfi¢x ExF¢r Pwoy costs fmono c41 PrinUpo$tlpwylslllM)niry Renl Retum ofAcbvty Oepo$tt8 Rth)m H Sp¢fflker eoiii SportslAfter sth) Trnining Trnvel 1,746 473 £ 2.058 £ 1.534 £ 1.$26 E Z.042 £ 64,310 E 545 £ 643 £ 9.218 £ 2.531 £ 1.534 1.526 É eo.952 £ 58,4 $4S £ 553 $43 £ 9218 £ 9,1n 760 £ 82 130 £ 1.231 54 E 1.712 S06 £ 2.682 84.037 £ 81,110 3.827 £ 80.210 £ PayvTh>nl¥ IN•d• to gerrtrnle knLI$ FuTrarthq Evwl¥ 42 E 74 182 42 É M•nageffrt und Athkn&trntknn Attum ofCrBnts Totsl Plym 869 £ 80.210 £ 84 079 £ 11 292 N•t rK•lpts lorth• y••r Cash aNJ bart baL7rKes al 31 2ff20 38.512 1.075 £ 30.170 £ 20.792 £ 36.887 £ 7.905 So.2 E 43.057 C•¥h •nd b*nlL •t 31$tAUgU 2021 732 £ 19117 £ 87.849 £ 50 962
ANGEL5 SUPPOIIT GRp HITCHIN NCA 1117059 Stst•ffl ol A8uts•nd LIQblI•t 31•t Auyu¥¢ 2021 Caoh In Totsl •t 31¥t Auglllt 21 IK)NETARY ASSÉTS G¢ntr41 Fw)d Nalon¥l Lottery & Jarrts Found41ft 68.71r2 £ 17,486 1.651 66.n2 17.460 1.651 87,819 £ 30 £ 87.849 OTHER A53ET¥ No LIABIUTIES Apwov•J ty tho twust•M on 01 /05/22 on Its Iwh•if by,. S*na . C . L 844TsIK LJ. g&$ SI Pa9e 2
ANGELS SUPPORT GROUP HITCHIN Nth 1117059 Notes to thi Ants fortl¥y••r •nd•d 31#tAuguBt 20 1 ThesÈ •cuJwts ha¥e bean preyrtrj w • r¢c¢io$4ThS pyerts bass. ¢kffjkng 8al•n R•c•lpl¥ 2.481 £ 15,404 £ 67.839 £ 3,089 £ s.(MJo £ 1,799 H¢rta Ccffjrnwty Fw#tioE The Natimal Lottery St James F(xmOalM)fi 2,4B1 £ 65,777 £ 17,486 6,438 £ 1,651 1.799 £ T*sco bags of H HCCINessie Lrtue l>•r 2.715 È 500 £ .sJs 2,715 £ Ptyje 3
CHARITY COMMISSION FOR ENGLAND AND WALES Independent examinerfs report on the accounts Section A Independent Examiner's Report Report to the trustee81 members of | Angels Support Group Hrtchin On accounts for year •nded 3110812021 Charity no (If any) 1117059 Sot o¢rt on pages I report to the trustees on my examination of Ihe accounts of the above charity (Ihe Trust.) for the year ÈfKled 3110812021. Responsibllllles and As the charity trustees of the Trust. you are responsible for the preparation basis of report of the accounts in accordance wth the requirements of the Charities Act 2011 (Ihe Act.). I report in respect of my examination of the Trust's accounts carrd out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under seL#ion 145(5)(b) of the Act. I have completed my examination. I confimi that no material matters have come to my attention in connection with the examination vthich gNe8 me Cause to belEve that in, any material respect.. accounting records v not kept in accordance with section 130 of the A¢t or the accounts do not Cord wrth the accounts.ng records Independent examlner's ststsment I have no concerns and have come across no other matters in connection with the examination to which attention shoukl be drawn in order to enabk8 proper understanding of the accounts to reached. Signed: 23 Name: Philip M Jones FCA Relevant profe88ional qualification{s) or body (rfany): Fellow of the In8titLrte ol Chartered Accountants in England & Wales Addr•ss: 13 Walled Garden Close Beckenham Kent BR3 3GN Section B Disclosure Only complete rf the examiner needs to highlight matters of conckm (see CC32, Independent examination of charity accounts.. directions and guidance for examiners). IER Octobar 2018
Give here brief details of any items that the examiner wishes to disclose .
2
October 2018
IER