2023-03-31-accounts - Age UK Hertfordshire

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7mstees		John Ellis
		Jenny Wiles
		Robin Kember
		Deepali Manek			(Appointed		31Janua0r 2023)
		Samuel Tappenden			(Appointed		31January 2023)
		Jody Tate			(Appointed		31January 2023)
		Stephen Quiddington			(Appointed		31January 2023)
		Linda Westaway			(Appointed		31January 2023)
Company	Secretary	Jenny Wiles
Chadity number		1116662
Company	number	03539971
Registered	Office and Principal Address	First Floor
		Beane Bridge	House
		34 Chambers	Street
		Herfford
		Herts
		SG141PL
Auditor		Myers Clark
		Egale 1
		80St Albans Road
		Watford
		Hertfordshire
		WD17 1DL
Bankers		Barclays Bank	pic
		78Turners Hill
		Cheshunt
		Herffordshire
		EN8 98W
		CCLA Investment		Management		Ltd
		Senator House
		BSQueen Victoria		Street
		London
		EC4V 4ET

			Page
Trustees report			1-17
Statement of	trustees	responsibilities	18
Independent	auditor's	report	19-22
Consolidated	Statement offinancial activities		23- 24
Consolidated	Balance	Sheet	26
Charity Balance Sheet			26
Consolidated	Statement ofcash flows		27
Notes to the	financial	statements	28-47

Figure	1.S	ervices t	o	meet	Strateg	ic Aims
Area of		Services				How we meet our aims
Work
Active		A range of 10to			3 Clubs
Ageing		including	3	Asian	Elder
		Day Centres				We run a range of clubs/activities to help older people feel connected with their community, stay active and reduce social
		The Clitheroe Dementia				isolation by providing social activities, physical exercise and
		Service (Formerly				nutritious meals.
		Chalmers	Court)
		Clitheroe	Health		&
		Wellbeing	Centre
Befriending		Visiting Scheme				We provide regular face-to-face and telephone social contact, to
						help combat loneliness and social isolation.
		Telephone	Clubs
Emotional Su ort		InTouch				A service offering a higher level of emotional support over the phone.
Information and Advice		Information		and Advice		Atelephone and community support service offering Information &. Advice to older people. Including advice on benefit
						entitlements, LPAs, energy costs and Blue Badges.
		Seams Prevention				Seams Prevention focuses on support sessions to reduce the risk
						that older people become the victim ofseams.
		Later Life	Goals			Later Life Goals focuses on visiting older people in their homes
						focusin on reducin loneliness and isolation.
Dementia Services		Hertswise				Working in partnership with eight other voluntary sector organisations to provide support for people with Dementia, Mild
						Cognitive Impairment and memory loss, along with their carers
						and families.
Health Related Services		Hospital Navigation (HCNS)	&	Community Service		Working in partnership with nine other voluntary sector organisations to provide support services for those discharged from hospital, those identified by their GPs and others as being
						vulnerable people in need of support to achieve independence
						and well-being.
						Link Workers work from GP surgeries as part of the Social
		Link Workers		(HCNS)		Prescribing agenda. They work closely with staff from HCNS to link
						people to 'social prescriptions'
		Nutrition Service	&	Dietetics		Working with the Hertfordshire Community Trust and working with the Community Nutrition and Dietetics team supporting people who have social causes for malnutrition ensuring that they
						et the su ort the need to sta inde endent in the communit .
Paid Services	for	Help in The Handyperson		Home and		Cleaning, domestic tasks, handyperson and gardening service which enables people to remain independent in their homes by
		Gardenin				su ortin them with dail activities.

igure 3:Support Provid	igure 3:Support Provid	igure 3:Support Provid	ed
Su ort Activi						2022-23
Number	of	older eo le su		orted		18,143
Number	of	attendances at	our	clubs		21,499
Amount	raised for older eo			le throu	h welfare benefits	f8.1 Million
Number	of	eo le reached	via seams awareness			598
Number	of	active volunteers				450
Number	of	hours rovided	throu h Hel		in the Home	54,951
Number	of	volunteer hours				41,186

Funders						Fund ers
Hertfordshire	County Council		(HCC)			Hertfordshire		Community		NHS Trust
East at North	Herts and	Herts	Valleys	Clinical
Commissioning	Groups	(CCGs)				Welwyn	Hatfield		Borough	Council
/ Hertfordshire	Primary	Care	Networks	(PCNs)
Age UK (National)						North Herts District Council					(NHDC)
Sanctuary Housing						Sport England		/	Herts Sports		Partnership
Co-operative	Group
Garfield Weston Foundation
Hertfordshire	Care Providers		Association		(HCPA)
Hertfordshire	Community	Foundation

Name	Honora role from A ril 2022	Honora role from A ril 2022
John Ellis	Chair&Trustee-Appointed 24/10/2017
Victoria Tassell	Trustee —Resigned	10/04/2023
Mousumi Basu	Trustee —Resigned	12/08/2022
Mary Compton	Trustee —Resi ned	31/01/2023
Jenny Wiles	Trustee —Appointed 13/11/2019 Co.Secreta -A pointed 30/09/2020
Robin Kember	Trustee —Appointed	25/11/2020
Deepali Manek	Trustee —Appointed	31/01/2023
Samuel Tappenden	Trustee —A pointed	31/01/2023
Jod Tate	Trustee —A pointed	31/01/2023
Stephen Quiddington	Trustee —Appointed	31/01/2023
Linda Westaway	Trustee —Ap ointed	31/01/2023

					Unrestricted	Restricted	Total	Total
					funds	funds	2023	2022
Income from:				Notes	6	6	6	f.
Donations and legacies Charitable activities Other trading activities Investments					411,764 2,442,080 15,503 19,878	1,094,678	411,764 3,536,758 15,503 19,878	117,801 3,502,058 15,053 715
Tote(income					2,889,225	1,094,678	3,983,903	3,635,627
~Ed i
Raising funds					32,169		32,169	15,437
Charitable activities					2,688,458	837,432	3,525,890	3,340,016
Total resources expended					2,720,627	837,432	3,558,059	3,355,453
Net incoming	resources	before transfers			168,598	257,246	425,844	280,174
Gross transfers	between	funds			287,765	(287,765)
Net income/(expenditure)			for the year/
Net movement	in funds				456,363	(30,519)	425,844	280,174
Fund balances	at 1April	2022			1,671,163	151,946	1,823,109	1,542,935
Fund balances	at 31March		2023		2,127,526	121,427	2,248,953	1,823,109

Consolidated Statement		of Financial Activiti	es (Prio	r year detail)
				Unrestricted	Restricted	Total
				funds	funds	2022
			Notes
Income and endowments		from:
Donations and legacies				117,801		117,801
Charitable activities				2,346,046	1,156,012	3,502,058
Other trading activities				15,053		15,053
Investments				715		715
Total income				2,479,615	1,156,012	3,635,627
Expenditure on:
Raising funds				15,437		15,437
Charitable activities				2,386,816	953,200	3,340,016
Total resources expended				2,402,253	953,200	3,355,453
Net incoming/(outgoing)		resources before
transfers				77,362	202,812	280,174
Gross transfers between	funds			219,967	(219,967)
Net income/(expenditure)		for the year/
Net incoming/(outgoing)		resources		297,329	(17,155)	280,174
Fund balances at 01April	2021			1,373,834	169,101	1,542,935
Fund balances at 31March		2022		1,671,163	151,946	1,823,109

			2023		2022
		Notes	6		6
Fixed assets
Tangible assets						259
Current assets
Debtors		13	476,003		261,501
Cash at bank and in	hand		2,161,961		1,851,183
			2,637,964		2,112,684
Creditors: amounts	falling due within
one year		14	(389,011)		(289,834)
Net current assets				2,248,953		1,822,850
Total assets less current liabilities				2,248,953		1,823,109
Income funds
Restricted funds		16		121,427		151,946
Unrestdctert funds
Designated funds		17	824,947		535,947
General unrestricted	funds	17	1,302,579		1,135,216
				2,127,526		1,671,163
				2,248,953		1,823,109

			2023		2022
		Notes	6		6	6
Fixed assets
Tangible assets		11				259
Investments		12				1
						260
Current assets
Debtors		13	476,003		261,501
Cash at bank and in	hand		2,161,961		1,851,182
			2,637,964		2,112,683
Creditors: amounts	falling due within
one year		14	(389,012)		(289,834)
Net current assets				2,248,952		1,822,849
Total assets less current liabilities				2,248,953		1,823,109
Income funds
Restricted funds		16		121,427		151,946
I)orestdctedfuods
Designated funds		17	824,947		535,947
General unrestricted	funds	17	1,302,579		1,135,216
				2,127,526		1,671,163
				2,248,953		1,823,109


				Notes	6		6
Cash flows from operating			activities
Cash generated from operations				23		290,900		195,408
Investing	activities
Proceeds	on disposal oftangible fixed			assets			399
Interest received					19,878		715
Net cash	generated from		investing
activities						19,878		1,114
Net cash	used in financing		activities
Net increase in cash and cash equivalents						310,778		196,522
Cash and	cash equivalents	at beginning		ofyear		1,851,183		1,654,661
Cash and	cash equivalents		at end of	year		2,161,961		1,851,183
Relating	toi
Cash at bank and in hand						2,161,961		1,851,183

		Unrestricted	Unrestricted
		funds	funds
		2023	2022
		E	6
Donations	and gifts	33939	117,201
Legacies	receivable	377,825	600
		411,764	117,801

			Feeand	Senrlce level	Performance	Total	Total
			activity income	agreements	related grants	2023	2022
			E	E	E	E	E
Fee and	activity income		1,376,858			1,376,858	1,366,953
Service	level	agreements		803,409		803,409	774,784
Performance		related grants			1,356,491	1,356,491	1,360,321
			1,376,858	803,409	1,356,491	3,536,758	3,502,058
Analysis	by fund
Unrestricted		funds	1,376,858		1,065,222	2,442,080
Restricted funds				803,409	291,269	1,094,678
			1,376,858	803,409	1,356,491	3,536,758
Forthe	year ended 31March 2022
Unrestricted		funds	1,322,623	2,690	1,020,733		2,346,046
Restricted funds			44,330	772,094	339,588		1,156,012
			1,366,953	774,784	1,360,321		3,502,058

			Unrestricted	Restiicted	Total	Total
			funds	funds	2023	2022
					f	f
Fundraising	income		356		356	201
Other			15,147		15,147	14,852
Other trading		activities	15,503		15,503	15,053
For the year		ended 31March 2022	15,053			15,053

				Unrestricted	Unrestricted
				funds	funds
				2023	2022
				6
	Interest receivable			19,878	715
6	Raising funds
				2023	2022
	Other fundraising		costs	3,036	2,737
	Staff costs			21,741	7,874
	Support costs			7,392	4,826
	Fundraising	and publicity		32,169	15,437
				32,169	15,437

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Support Btgovernance	Support Btgovernance	2023	2022
		E
SUPPORT COSTS
Staff costs		312,809	307,772
Training, recruitment Computer equipment Postage, printing Bt Premises	Bttravel telephone	3,046 35,971 19,876 46,787	11,009 51,155 36,299 73,670
Depreciation Legal Btprofessional Other support costs		259 17,503 5,586	11,649 14,990 4,623
GOVERNANCE COSTS		127,232	17,655
		569,069	528,822
Analysed between Fundraising Charitable activities		7,392 561,677	4,826 523,996
		569,069	528,822

				GROUP	GROUP	GROUP
			Average headcount		Full time employee	equivalent numbers
			2023	2022	2023	2022
			Number	Number	Number	Number
Active Ageing			25	31	11	13
Visiting Scheme &In Touch			9	9	6	6
Information	&Advice		7	4	7	4
Hertswise			3	5	3	4
Health Related		Services	20	18	17	15
Help in the	Homes		235	238	46	42
HP&.G			1		1
Fundraising			2	1	1
Management		and administration	10	10	8
			312	316	100	94
Employment		costs	2023	2023	2022	2022
			Group	Charity	Group	Charity
			E	E	E	6
Wages and salaries			2,342,233	2,342,233	2,144,823	2,144,823
Social security		costs	132,063	132,063	108,897	108,897
Pension costs			182,805	182,805	58,841	58,841
			2,657,101	2,657,101	2,312,561	2,312,561

py were:	g , (excung pen	son costs)
	2023	2022
660,000 - I70,000	Number 1	Number 1
Total number of employees

Tangible fixed assets	Tangible fixed assets
			Fixtures, fittings and equipmeut
			5
Cost
At 1April 2022			15,174
At 31March	2023		15,174
Depreciation	and impairment
At 1April 2022			14,915
Depreciation	charged	in the year	259
At 31March	2023		15,174
Carrying amount
At 31March	2023
At 31March	2022		259

						2023f	2022 f
	Turnover
	Administrative expenses
	Operating profit
	Gift paid to Age UK Herffordshire						(6,272)
	Profit/(loss) for the year						(6,272)
	Retained profit brought	forward					6,272
	Retained profit carried	forward
	The assets and liabilities	ofthe subsidiary	were:
	Current assets
	Creditors; amounts falling due within one		year
	Aggregate share capital	and reserves
13	Debtors
				2023	2023	2022	2022
	Amounts falling due within one year.			Groupf	Chadity f	Group f	Charity f
	Trade debtors			161,554	161,554	135,752	135,752
	Prepayments and accrued income			314,449	314,449	125,749	125,749
				476,003	476,003	261,501	261,501

14	Creditors: amounts	Creditors: amounts	falling due within one year
				2023	2023	2022	2022
				Group	Charity	Group	Charity
			Notes	E	E	E	E
	Other taxation	and	social
	security			37,650	37,650	30,605	30,605
	Deferred income		15	63,773	63,773	77,133	77,133
	Trade creditors			53,612	53,612	60,521	60,521
	Other creditors			110,068	110,069	92,291	92,291
	Accruais			123,908	123,908	29,284	29,284
				389,011	389,012	289,834	289,834
15	Deferred income
				2023	2023	2022	2022
				Group	Charity	Group	Charity
					E	E	E
	Other deferred	income		63,773	63,773	77,133	77,133
				63,773	63,773	77,133	77,133

The movement in	deferred income in the year w	as as follows:
		2023	2023	2022	2022
		Group	Chadity	Group	Charity
		E	6	E	6
Balance at 1April		77,133	77,133	98,304	98,304
Amount released activities	to income from charitable	(77,000)	(77,000)	(96,170)	(96,170)
Amount released and other trading	to income from legacies activities	(133)	(133)	(2,134)	(2,134)
Amount deferred in year from income from charitable activities		63,773	63,773	77,000	77,000
Amount deferred in year from income from other trading activities				133	133
Balance at 31March		63,773	63,773	77,133	77,133

GROUP -	CURRENT YEAR
			Movement in funds
		Balance at 1 April 2022	Incoming resources	Resources expended	Transfers	Balance at 31 March 2023
		6	6	6	6	6
Charitable	Services	151,946	1,094,678	(837,432)	(287,765)	121,427
		151,946	1,094,678	(837,432)	(287,765)	121,427

CHARITY	- CURRENT YEAR
			Movement in funds
		Balance at 1 April 2022	Incoming resources	Resources expended	Transfers	Balance at31 March 2023
		6	6	6	6	6
Charitable	Services	151,946	1,094,678	(837,432)	(287,765)	121,427
		151,946	1,094,678	(837,432)	(287,765)	121427

			Movement in funds	Movement in funds
		Balance at 1	Incoming	Resources	Transfers	Balance at 31
		Apnl 2020	resources	expended		March 2021
		E	E	E	E	E
Charitable	Services	169,101	1,156,012	(953,200)	(219,967)	151,946
		169,101	1,156,012	(953,200)	(219,967)	151,946
CHARITY	- PRIOR YEAR
			Movement in funds
		Balance at 1 April 2020	Incoming resources	Resources expended	Transfers	Balance at31 March 2021
		E	6			6
Chaditable	Services	169,101	1,156,012	(953,200)	(219,967)	151,946
		169,101	1,156,012	(953,200)	(219,967)	151,946

					Movement	Movement	in funds
				Balance at 1	Incoming	Resources		Transfers	Balance at 31
				Ap Nil 2022	resources	expended			March 2023
				E	E		E	E	E
Designated Funds
IT(k Communications				50,000					50,000
Project	Development			300,000				(100,000)	200,000
Staffing	Commitments			93,000				50,000	143,000
Building	Dilapidations							5,000	5,000
Working	Capital			92,947				334,000	426,947
				535,947				289,000	824,947
General	Unrestricted		Funds	1,135,216	2,889,225	(2,720,627)		(1,235)	1,302,579
Total unrestricted		funds		1,671,163	2,889,225	(2,720,627)		287,765	2,127,526

GROUP - PRIOR YEAR
			Movement in funds
		Balance at 1 April 2021 E	Incoming resources E	Resources expended E	Transfers f	Balance at 31 March 2022 E
Designated Funds ITik Communications Project Development Staffing Commitments Building Dilapidations Working Capital		50,000 348,554 216,364 50,000 92,947		(48,554) (123,364) (50,000)		50,000 300,000 93,000 92,947
		757,865		(221,918)		535,947
General Unrestricted	Funds	615,969	2,479,615	(2,180,335)	219,967	1,135,216
Total unrestricted funds		1,373,834	2,479,615	(2,402,253)	219,967	1,671,163
CHARITY - CURRENT	YEAR
			Movement in funds
		Balance at1 April 2022 E	Incoming resources E	Resources expended E	Transfers 6	Balance at 31 March 2023 f
Designated Funds IT8r Communications Project Development Staffing Commitments Building Dilapidations Working Capital		50,000 300,000 93,000 92,947			(100,000) 50,000 5,000 334,000	50,000 200,000 143,000 5,000 426,947
		535,947			289,000	824,947
General Unrestricted	Funds	1,135,216	2,889,225	(2720,627)	(1,235)	1,302,579
Total unrestricted funds		1,671,163	2,889,225	(2,720,627)	287,765	2,127,526

					Movement in funds	Movement in funds	Movement in funds
			Balance at	1	Incoming	Resources	Transfers	Balance at31
			April 2021		resources	expended		March 2022
				6	F.	6	6	6
Designated Funds
ITik Communications			50,000					50,000
Project	Development		348,554			(48,554)		300,000
Staffing	Commitments		216,364			(123,364)		93,000
Building	Dilapidations		50,000			(50,000)
Working	Capital		92,947					92,947
			757,865			(221,918)		535,947
General	Unrestricted	Funds	609,697		2,485,887	(2,180,335)	219,967	1,135,216
Total unrestricted funds			1,367,562		2,485,887	(2,402,253)	219,967	1,671,163
Analysis	of net assets	between funds
GROUP	- CURRENT YEAR
					Unrestricted		Restricted	Total
						funds	funds
						6	6
Fund balances at 31March 2023 are represented				by:
Current	assets/(liabilities)					2,127,526	121,427	2,248,953
						2,127,526	121,427	2,248,953
CHARITY - CURRENT YEAR
					Unrestricted		Restricted	Total
						funds	funds
						6
Fund balances at 31March 2023 are represented				by:
Investments						1		1
Current	assets/(liabilities)					2,127,525	121,427	2,248,952
						2,127,526	121,427	2,248,953

GROUP - PRIOR YEAR		Unrestricted	Restricted	Total
		funds	funds
			E
Fund balances at 31March 2021 are represented Tangible assets Current assets/(liabilities)	by:	259 1,670,904	151,946	259 1,822,850
		1,671,163	151,946	1,823,109
CHARITY - PRIOR YEAR		Unrestdicted	Restricted	Total
		funds	funds
		E	E
Fund balances at 31March 2021are represented Tangible assets Investments Current assets/(liabilities)	by:	259 I 1,670,903	151,946	259 1 1,822,849
		1,671,163	151,946	1,823,109

Operating lease commitments At the reporting end date the group had outstanding under non-cancellable operating leases, which fall due as	commitments for future minimum lease follows:	payments
	2023	2022
	E	6
Within one year Between two and five years	28,740 14,331	28,740 43,071
	43,071	71,811

2023	2022
E	f
276,334	242,605

Details ofthe group's sub	sidiaries at 31Mar	sidiaries at 31Mar	ch 2023 ar	e as follows:
Name ofundertaking	Registered		Nature	of business	Class of	%Held
	office				shares held	Direct Indirect
Age LIK Hertfordshire	England	&.Wales Trading		Company	Ordinai)r	100.00
Trading Limited

22	Analysis ofchanges in net funds
	The group had no debt during the year.


Cash generated from	operations			2023	2022
				6	6
Surplus for the year				425,844	280,174
Adjustments for.
Investment income recognised in statement offinancial			activities	(19,878)	(715)
Depreciation and impairment oftangible		fixed assets		259	11,252
Movements in working	capital:
increase)/decrease in	debtors			(214,502)	12,369
Increase/(decrease) in	creditors			99,177	(107,672)
Cash generated from	operations			290,900	195,408