PHOENIX DOMESTIC ERVICES PHOENIX HOUSE SURGERY ROAD BLAINA CHARITY NUMBER 1112039 FINANCIAL ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2024 INDEX Pa 2 Independent Examiner's Report 34 Statement of Financial Activities 5 Balance Sheet 6-7 Notes to the Accounts Page I
Inde endent Examiner's Re ort to the Trustees of Phoenix Domestic Abuse Services I report to the trustees of Phoenix Domestic Abuse Services on the accounts for the year ended 31st March 2024. Res onsibilities and basis of re ort As the charity's trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 20111"the Act"). I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable DirectlDns given by the Charity Commission under section 14515llbl of the Att. Inde endent Examiner's statement The charity's gross income exceeded £250,000 and l am qualified to undertake the examination by being a qualified member of the Association of Chartered Certified Accountants. I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which give5 me cause to believe that in any material a5pert:_ 111 the accounting records were not kept in accordance with section 130 of the Charities Act or 121 the accounts did not accord with the accounting records or 131 the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair" view which is not a matter considered as part of an independent examination. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper under5tandlng of the accounts to be reached. Steve Drake Chartered Certified Accountant IF.C.C.A.I 24 James Street, Ebbw Vale, Blaenau Gwent, NP23 6JG Ilth November 2024 Page 2
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039 ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2024 SECTION A - STATEMENT OF FINANCIAL ACTIVITIES Unrestricted Restricted Funds Funds 2024 2023 INCOMING RESOURCES Volunta sources Donations Grants recelved Welsh Assembly Government- Youth Worker Children in need 693.04 693.04 3,473.35 36,000.00 28.392.00 122.152.00 36,000.00 35,618.00 28,392.00 28,892.00 122,152.00 103,678.50 27,250.00 35,000.00 45,414.19 17,264.00 1,053.10 56,720.00 10,000.00 97,923.00 4,000.00 25,480.00 4,112.00 33,500.00 The National Lottery Cornrnunity Fund- Rise and Thrive Project Lloyd5 Foundation Re Provide VAWDASV- IDVA- Torfaen Masonic Charitabl e trust B and Q Foundation Moondance Foundation Clothworkers Foundation Caerphilly County Borough Counci I VAWDASV- Cost of Living Grant VAWDASV- Perpetrator Project Perpetrator Intervention work Torfaen CBC The Police and Crime commissioner for South Wale5 Cara Project Welsh Assembly Government- Capital Home OfficelPCC Incorne {Sub-Total) Miscellaneous Resources Training Provided Suitability sessions, insurance claims and room hire Bank Interest received IG ross) TOTAL INCOMING RESOURCES 47,803.12 22,730.00 47,803.12 22,730.00 67,138.00 1,000.00 67,138.00 1,000.00 97,923.00 97,923.00 12,348.00 12,348.00 20,000.00 5,000.00 35.633.48 20,000.00 5,000.00 35,633.48 19,024.06 234,737.67 496,812.64 783,139.87 110,964.04 385,848.60 7,588.56 2,529.00 1.472.79 122,554.39 7,588.56 3,800.00 2,529.00 3,718.80 1,472.79 246.39 508,402.99 790,905.06 385,848.60 Page 3
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039 ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2024 SECTION A - STATEMENT OF FINANCIAL ACTIVITIES CONT'D Unrestricted Restricted Funds Funds 2024 2023 RESOURCES EXPENDED Client Expenses Employee Wages and NIC Employer Pension Cost5 Employee Training Cost5 Publicity, Promotions and Leaflets Travelling Expenses Gas and Electricity Costs Insurance Costs Ilncl. Healthcare) Telephone, Fax and Internet Printingi Postage and Stationery Repairs. Renewals and Refuse Col lections Accountancy Cleaning Computer Software and Support Water Rates Equipment repairs and renewals Licences and Subscriptions Legal and Professional fees Companies House fees Bank and PayPal Charges Equipment leasing Room hire, Canteen and Welfare TOTAL RESOURCES EXPENDED 4,407.01 355,277.26 12,467.28 975.00 286.98 8,013.19 2,943.63 9,516.47 11,934.63 905.58 21,298.94 4,407.01 11,804.02 497,432.98 654,791.04 18,367.89 52,345.53 1,005.00 4,673.26 286.98 389.23 8,013.19 12,488.20 5,511.13 4,020.17 12,825.34 14,938.14 18,943.94 16,628.14 1,095.14 2,044.77 23,464.93 27,052.79 1,680.00 1,800.00 1,908.81 1,636.42 8,823.63 8,083.17 419.28 455.78 17,264.64 4,589.94 733.88 947.05 4,950.00 13.255.00 13.00 763.00 168.60 130.04 4,868.98 2,732.88 6,151.52 6,486.79 638,335.87 842,055.36 142,155.72 5,900.61 30.00 2,567.50 3,308.87 7,009.31 189.56 2,165.99 1,680.00 500.51 2,878.23 1,408.30 5,945.40 419.28 16,406.83 733.88 4,488.00 857.81 462.00 13.00 25.50 1,649.63 28.00 171.422.24 143.10 3,219.35 6,123.52 466,913.63 NET INCOMING/{OUTGOING) RESOURCES TOTAL FUNDS BROUGHT FORWARD TOTAL FUNDS CARRIED FORWARD (48.867.851 181,065.03) (129,932.881 (51,150.30) 157,870.70 343,294.51 501,165.21 552,315.51 109.002.85 262,229.48 371,232.33 501,165.21 Page 4
PHOENIX DOMESTIC ABUSE SERVICES SECTION B - BALANCE SHEET AS AT 31ST MARCH 2024 2024 2023 Note FIXED ASSETS Freehold property at cost- Phoenix House, Surgery Road, Blaina Ilncl. Enhancement expenditure) 216,752.80 216,752.80 CURRENT ASSETS Debtors and Prepayments Cash at bank and in hand TOTAL ASSETS 31,646.03 127,823.25 376,222.08 125,009.46 171,934.27 513.696.53 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR Expense creditors 4,989.75 12,531.32 NET ASSETS 371,232.33 501.165.21 FUNDS OF THE CHARI Unrestricted funds Restricted Income funds TOTAL FUNDS 109,002.85 262,229.48 371,232.33 157,870.70 343,294.51 501,165.21 Signed by the following two trustees on behalf of all the trustees si nature Print Name Date of A roval LO.IL.LSL JILJA Page 5
PHOENIX DOMESTIC ABUSE SERVICES NOTES TO THE ACCOUNTS NOTE I- BASIS OF PREPARATION 1.1 Basis of accountin These accounts have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant notes to these accounts. The accounts have been prepared in accordance with: lil the statement of Recommended Practice.. Accounting and Reporting by Charities preparing their ccounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 i55ued on 16 July 2014 and with, lill the Charities Act 2011. 1.2 ChanRe in basis of accountin There has been no change to the accounting policies (valuation rules and methods of accounting) since last year. 1.3 Chan esto revious accounts No changes have been made to accounts for previous years. NOTE 2 - ACCOUNTING POLICIES INCOMING RESOURCES 2.1 Reco n&tion of Incomin These are included in the Statement of Financial Activitles when.. lil the charity becomes entitled to the resources,. Illl the trustees are virtually certain they will receive the resources- and liiil the monetary value can be measured with sufficient reliability. resources 2.2 Incomin resources with related ex enditure Where incoming resources have related expenditure, the incoming resources and related expenditure are reported gross in the Statement of Financial Activities. 2.3 Grants and donatlons Grants and donation5 are only included in the Statement of Financial Activities when the Charity has unconditional entitlement to the resources. 2.4 Investment Income This is included in the accounts when receivable. EXpENDuRE AND UABILITIES 2.5 Liabilit nition Liabilities are recognized a5 soon as there 15 a legal or constructive obligation committing the harity to pay out the resources. reco NOTE 3 - oAlLs OF CERTAIN ITEMS OF EXPENDITURE 3.1 Fees for examination of the accounts 2024 1,680.00 2023 1,800.00 Independent examiner's fees for reporting on the accounts Page 6
PHOENIX DOMESTIC ABUSE SERVICES NOTES TO THE ACCOUNTS CONT'D NOTE 4- DEBTORS AND PREPAYMENTS Analysis of debtor5.' amounts f311in8 due within one year 2024 2023 12,412.48 20.381.32 148,855.001 £ 167.138.001 400.00 10,000.00 19,024.06 23,983.25 118,358.83 Violence against Women, Domestic Abuse. Moondance Foundation Blaenau Gwent and Caerphilly Workforce dev. Team Clothworkers foundation Welsh Assembly Government Caerphilly County Borough Council Police and Crime commissioner for Gwent 81aenau Gwent Social Services Safer Merthyr Tydfil Torfaen County Borough Council Prepayments Plymouth City Council 35,633.48 25,610.07 450.00 5,000.00 900.00 45.00 450.00 31,646.03 125,009.46 NOTE 5- CASH AT BANK AND IN HAND Cash at bank - current account Cash at bank - deposit account5 2024 26,693.09 101,130.16 IZ7,823.25 2023 41,276.90 130,657.37 171,934.27 NOTE 6- CREOITORS AND ACCRUALS Analysis of creditors.. amounts falling due within one year 2024 2023 Accountancy- Garry White and Company Pension Expense credltors 1,680.00 2,081.50 1,228.25 4,989.75 1.800.00 9,416.99 1,314.33 12,531.32 Page 7
Phoenlx Domestlc Abuse Services Impart Report 2023-2024 Reducing Risks, Saving Lives, and Building Futures. Ophoenix DOMESTIC ABUSE SERVICES
Introdurtion This impact report is the second annual impact report Phoenix DAS has produced and represents an overview of the impact the service has had over the year 2023-2024 and also the cumulative impact over the 21 completed years of operation. The report is intended to provide a f lavour of the work with more in depth statistical information being available on request. Phoenix Domestic Abuse Services (Phoenix DAS) is a highly successful charity that uses a variety of methods to end all forms of domestic abuse. Since its inception in 2002, the service has received over 9000 referrals and currently works with more than 50 partner organisations. The service is forward thinking and adopts a restorative, person centered and holistic approach to all areas of its work. This is unusual within the field but is based on the strong belief that all people are capable of change given the right motivation, support and practical assistance. We consider recruitment critically. only Selecting those who truly share in our passion, values and beliefs. We, and others who encounter our service, recognize that our people make us distinctive, innovative and ground breaking within the field. Over the years Phoenix DAS has listened to the needs of clients and constantly fought to create a service which creates real change. Services Operational During 2023- 2024 Victim Safety Team supports the emotional, practical and safety needs of victims of domestic abuse aged 18+, including support through criminal justice and civil court systems. Rise and Thrive Team - assisting victims in understanding domestic abuse and its consequences, developing skills needed to move forward with life. Youth Respect Team working with teenagers who are showing signs of abusive controlling behaviours both in the home and in their relationships. This includes staff working directly with parents to ensure that a consistent approach to parenting is applied. Recovery Team provides support to children aged 5-18 who have experienced abuse at home. This includes support for parents. Voluntary Perpetrator Programme working to deliver life lasting change in attitudes and behaviour with those who offend. The work is open to people of all genders and sexual orientations over the age of 18 years. This impact report is the second one produced and represents a move away from previous annual reports which heavily relied on statistical information and graphs. The reports, although containing lots of information, often failed to relay the true character and impact of the work on the real people who the service supports. Phoenix Domestic Abuse Services - Impact Report- 2023-2024
Whole Service Overview 2023-2024 REFERRALS AND ENGAGEMEMT 290 Total referra15 During the year, the service received a total of 546 referrals to all teams, which is a 13%decrease in referrals compared to the previou5 year. Changes perteam were asfollows: 250 Numberofcases carried over from pervious year 206 188 150 Total supported including carried over Virtim Team - Increase ot 1415%) Children and Youth Team- decrease of 20 {22%} Perpetrator Team - decrease of 73 (28%) 89 56 These differences reflect the changes infundingwith no further regional funding input into either the youth, respect work or the perpetrator work. This has resulted in many referrers, including self referrers, being turned away from the service.There is no evidence that the need for this work has reduced from what has been seen previously. It costs an average of£1339 to provide support to one individual REFERRAL SOURCE GENDER AREA soc SErvkes 179 Biaeniu Gwent Caerphilly io? Poll SelFIFarni 127 400 53 Newport Otherstèrutory DV5ervKes 1$ HousinB Health Leg•l/PiobatlW 4 Educ* 52 300 Tortaen 14onmoulhshire li 200 Outslde Gwent NFAlnor Known 16 loo OlherVoluDtarySer%ryS Outside Wale5 50 150 Joo 2QO 300 4QO 546 64% 483 Total referrals in 2023- 2024 Engagement rate Individuals supported Fho8nix Domestic Abuse Services - thpact Report- 2023-2024 02.
Whole Service Overview 2023-2024 - Impact All cases are monitored at closure to review outcomes that we have achieved with interventions. Each outcome is assessed through a combination of measures including objective and subjective f actors. These graphs represent the results for the whole service and represent 346 case closures during the period. REDUCTION IN RISK INCREASED KNOWLEDGE AND UNDERSTANDING OF DOMESTIC ABUSE YÈ5 •No 32% No our INCREASE IN RESILIENCE AND WELL-BEING REDUCTION IN CONTROLLING AND ABUSIVE BEHAVIOURS PERPETRA TORS ONLY IMPROVED FAMILY AND SOCIAL RELATIONSHIPS No 10.7% No 59b 89.a% Risk levels, for those known, at referral were: li/ 59/ 30/ High Risk Medium Risk N.B for 49% of referrals the risk level was'not known, at referral point Standard Risk Phoenix Dixnestic Abuse Services - Impact Report- 2023-2024 03
What else do our statistlcs tell us? _ based on our 319 closed riles who had received support 21°A of our clients (adults and children) identified as being'neurodiverse, of these 61% stated they were diagnosed with a further 6°A awaitingdiagnosis. 14°A,of those asked stated that they had a disability Carer 1% Not known Empltyi•l 98X Employment and Training Not SnemplDymentortrah4nK In tralnlry 3X 20% of cases reported that they were struggling with financial hardship Phoenix Dixnestic Abuse Services - Impact Report- 2023-2024 04
Previous experience of abuse... We ask our adult clients whether they have experienced abuse before in their life, either as a child or as an adult. This is what we found out 48% of those asked said they had experienced multiple adverse childhood experiences (ACE'S) Overall 49°A of clients told us that they'd had previous experience of abuse. The breakdown of these figures were quite similar for perpetrators and victims Perpetrators Victims Both 6% Wftnessed as a chlld 9% 4% Wltnessed as achlld 14% None 45% None 53% Prev10 relatknn5hlp 34% Prevlous relatlon5hlp 35% Phoenix Dixnestic Abuse Service5 - Impact Report- 2023-2024 05
.38 Through the years 51.41W 41 145.t6 .08 29,240 21 YEARS OF REFERRALS This year marked 21 complete years of operation for Phoenix. The graphs on this page represent the key figures across these years. We can see from this that although there are fluctuations in actual figures the rates of engagement have remained static at around 57°A since our 18th Year of operation {2019- 2020). We also saw 28.5K website hits many of which were accessing professional pages. 800 600 400 200 ENGAGEMENT NUMBERS ENGAGEMENT PERCENTAGE 500 0.00 400 loo.00 80.00 300 Engaged 60.00 non- En8a8ed 200 40.00 loo 20.00 It ¢) t) 0) O % 0.00 <) %) QJO tql) foi t)QJ O 9146 4499 263,026 Total referrals Total clients engaged Total website hits Fhoenix Domestic Abuse Servic8s - Impact Report- 2023-2024 06
Work with Victims Supporting all victims of domestic abuse to become safer. happier and more resilient 290 77 $6/ 206 Victims referred this year cases carried over of referrals engaged individuals supported Police 127 Funding from Moondance and the National Lottery has enabled us to sustain two essential support streams for victims. Our Victim Safety Officer oversees all victim referrals and offers immediate assistance in safety and risk management, including options relating to criminal and civil justice as well as safeguarding and multi-agency working. Social Seryice5 StlflFamily Other Statutory Service5 ili Health li Internal Probation Houslng Otr voluntsry Educat40n 20 60 80 loo 140 Meanwhile, our Rise and Thrive Team delivers longer-term support aimed at enhancing resilience, boosting safety, and promoting overall well-being. Victims can access one-on-one support or participate in group programmes. Engagement Snapshot 25/ 48/ 26/ 66/ 77/ Of male5 referred engaged wlth support Of female5 referred engaged wlth 5UPPOrt Of pollce referral's engaged wlth 5UPPOrt of 50clal 5ervlces referra15 engaged wlth support Of Self referrals engaged wlth SUPPOrt Fhoenix Domestic Abuse Services - Impact Report- 2023-2024 07
Work with victims continued What Changed? Total referrals 12 Assessed to be primary aggressor We reduced the rlsk In: 95% of Vlctlm Team cases and 94% of Rlse and Thrlve Team cases We Increased knowledge and understandlng In 79% of Vlctlm Team cases and 98% of Rlse and Thrlve Team Male Victims Average age 33 We Increased well belngand reslllence In 93% of Vlctlm Team cases and 94% of Rlse and Thrlve Team cases We Improved famlly & soclal relatlonshlps In 9YX of Vlctlm Team GeS and 92% of Rlse and Thrlve Team cases Total engaged Engagement rate 251 "Amelia s Amelia was referred social services afler ker Carl, due lo Le released from prisom. Garl kad been imprisoned f I li or s ra Amelia, following a Aislor Sl9nif l Jomeslic L76L4se Ikal began in 2010. Amelia hd been referred for supporl al Ica IAt71 lime, bul did nol engage. While Amelia kaJ visiled Carl in rison wilk Ikeir ckildren. ske kaJ mol communicoled wilk Aim SimGe Ais release, and an conlacl wilk IAe cAildrem rvised b Social Services. Amelia was considering reconcilialiorj. ded Ikal C.,1 J kis anger issL4es and drug use. Amelio slruggled lo recognize Ike signs of so lel coercive conlrol and abusive bekaviour Ikrougkoul Ike relalionsk. focusin9 y on IAe sica incidenl Ikal led lo Carl's im risonmenl. Reco nizi ker need for lo -lerM support Io gaiyj Ikis unJersla¥JJirJ} ske was assi dlolkeRiseandTk l A lia kod Some reservalions aboul services due lo ker negolive ex during Aer own childkood. Afler Ike iyjilial ome-on-one meelin Ihe RESE[ She found Ikis ex erience lo be bolh JiffiGuII J ckallenyin9. oflen feeling anxious JrIng an some sessions. In oJJilion lo Amelia s involvemenl in Ike group discussions. robAlion social services be an loeasecedain reslriclionsonlAe I. A I,. C I dlk Aild Ime me rem was RESET PROGRAMME 43 clients attended RESET group sessions Ioo% of those attending groups have reported a reduction in risk and an increase in knowledge, 98% reported increased resil ience and 700A improved family and social relationships WLIS su resse rive eam. eriences wilk social services Amelia daded ad al, ici rou eedback from RESE "I loved bt, kt opehed My so mUGh" "h3VkTrl9 the knowLed92 to know red f La9S" cou Id , ,d I, elk,,. or ro Amelia became a vilal conlribul lo Ike RESET p gramme and ins ired olkers lo le in Ike NalurdNudure session. WA k examined Ike effecls of domes ic ica kild Al cl oinl, A lia ex me d Ikal ske fell fidenl in ker ofa&usivebekaviorsanJA I, rol Ik If dk Aild.M kile, L4se "Its realLy weLGomtrn9 and everyone here s really support¥ve" ren. osure resse more co derslaMJiM Carl was compleling work wilk balion an ro more lime lo elAer. Fhoenix Domestic Abuse Services - Impact Report- 2023-2024 ow ec erse erc eanw social services. leading lo Ike family 'p ding 08
Children's Recovery Team Children supported AGE AT REFERRALOFALL ENGAGED 5 Years 6 Years Carried over= 30 New Referrals= 33 Total= 63 7 Years 8 Years 46 Engaged 680/ 9 Years 10 Year5 All cases were new referrals (no repeats) IIYear5 12 Year5 13 Year5 14 Year5 15 years 16 Years Recovery Parent Support Carried over= 7 New referrals= 4 Total = 11 REFERRAL SOURCE OF NEW REFERRALS Children'sSÈTh Due to fundlng Ilmltatlons, parenting support has been greatly reduced thls reportlng perlod. wlth support restrlcted to onllne support. Internal Familit5 Flrst li Familv otr Dvserrice 26 children identified as female 19 chlldren Identlfled as male I child identif led as non binary Eduration io 12 Phoenix DlestIC Abuse Services- Impact Report- 2023-2024 09
Children's Recovery Team Continued My Emotiri A,,k ' Slor ies oenix Arckie s Molker. Mary wos referred lo Pk & Gwenl Police followi9 Slgnificanl abuse from A kie s lalker rc Paul. Mary was suppoded Ikrougk Ike criminal court s slem and a reslraining order was pul in place +0 prolecl ker and ArcAie. Allk 9k Paul was advised lo consull a solicilor lo eslablish conlacl wilk Arckie, ke has ou el lo lake is s IA I, ML7fy 9kl SL4Fporl from Phoenix for A Ale due lo Aer worries a&oul Ike kigk levels of fear arJJ onxiel soL4 rc he was facin9. A kie Aod endured bolk k l and emolionol ab direcled al Aim And kis molker. Addilionall , ke rc sica us was aware of A. falkers IroL4&1' 9 alcokol use aY*d Ike facl Ik.1 kis falker kad allempled +0 lake kis own life. Is In earl sessions. A kie seemed caulious and nervoL4s. Bolk M rc ar and sckool observed Ikal ke was excessively er anxious and exkibiled fears aboul various issues, suck as Ais molk leaving Aim olone. ker yeHit)g kurl. and concerns aboul being 'lakerJ aLua Addilionall A kie was grappling WIIA feelings ol re rc eclion Irom kis falher, wkick kindered kis aLilily ID form and sus+ain friendskips due lo kis anxiely and low self-esleem. Arclie s work derslood Ike im eru odance of creali a safe and secure environmenl Jurin Ikeir sessions, Ike need lo Éslabl,.A a I lin lalionski wilk k" To ackieve Ikis, A A J kis wor Im. rc dedicaled several sessions Io gelling lo know eack olker Ih gk a blend of All Ab l Me workskeels, em asiziYJ rus re ie L7n er rou ou e9915 yames, anj ,'derJlifyirJg kis slrenglks. A kie skows a remarkable lolenl for Jrawing and enj y playin9 rc san o. so kis worker incor ora les Ik ese ac livilies inlo Ikeir sessions. Tkis a pp roac k nol onl facililales conversalion bul also serves as a confidence Soosler and a means of providing posilive rein forcemenl. ize and discuss kis fears and lions, anJ deve emo skill,. lori a mindfulness ar, 17 worry .9, °'P g emolions and wkal ke ct7n aY)d can nol conlrol. A lemenled for Gkildren on Ike Recover L4rin Team Io signal Ikeir Comforl J g sessions, enkoncing Irol elemenl of Ile wod. Tk ewor er uses various 00 rc ie reco co Aclivilies inGlude crealin 'Slo /Go s slem is im IrL4sI J .IIowi an glk emacon Arckie skows increased kappiness lidence, evidenl in kis smile excilemenl Juring ckeck-ins wilk Ais co wor ker. He k formed a small as rou of f . ds al sckool, fL4rfker &ooslin rien kis confidemce. Allko e occasiona lions kis falk er s aLsep]ce, Mam re OAS Ikal il J I seem lo ne alivel aff I kim an ec Arckie is sl..p g beller, using "p g skills I d Ik Ais Recover Worker, arjd a Imer and less L7llxioc4s overa 11 Men oes no more. eL7rne wi ears C67 11, Fhoenlx Domestic Abuse Services - Impact Report- 2023-2024 10
youfH r ESPECT CHILD & ADOLESCENTTO PARENT VIOLENCE AND ABUSE Working with 11- 18 year olds who are using controlling behaviours within their own relationships or towards parents/carers. AGE AT REFERRAL TA ere were Ioyears 44.4% Iq 11 Years 66.7% 18 cases were new referrals 12 Years loo% carried over 13 Years 44.4% 14Yea 55.6% 15 Years 33.3% OL4n 16 Years 44.4% en gaged 17 Years ii.i% 18 Years ii.i% 12 oul of15 Parenls referred 12 of Ihe clienls 'denlified Js feffiale 25 'pp°' f +he Glienls denlified as Torfaen erson AREA OF REFERRAL l young p 'den+ified Ihemselves der Btsen3uG*Mrt 17 Fhoenix Domestic Abuse Services - thpact Report- 2023-2024
Youth Respert Team Contlnued REFERRALSOURCE 93% of closed cases showed a reduction in controlling and abuslve behaviours of closed cases report an increase in well-being and resiliencp, of cases showed an improvement In family and social relationships BEHAVIOURS DISPLAYED IOO°A displayed emotional abuse and coercive and controlling behaviours ICCB) 73% displayed physical abuse 27/0 displayed financial control 73% displayed threats to harm (to the primary victim, themselves or siblings) 53% displayed criminal damage "Oscars slor Oscar, a12- ear-old male. was referred Ikrou k Families Firsl due lo increosin di kis anger, aggression, and allem Is lo exer+ conlrol l Aome. parl I ly lowards kis molker and ar younger siblings, one of wkom kas at41ism. Oscars falker lives in Ike Aousekold and is re9islereJ as disabled, faci several pAysiGal k Ilenges wkile also Jea .41 menl l A Ilk issues. Tkis sil lion ea aads lurlker slrain lo éke lamil J namics and con+ri'bu+es lo Oscar s fruslralions. concerns re ar icu scar sloled Ikal ke and Dad were close. kowever os Dad's keallk Aad delerioraled Ikis relalionskip kaj b k J Tke recen ro en own. passip79 of Oscar s granjmolker, a source of posilive supporl f Ike or enlire famil , kas furlker affecled kim. Mam was olso concerned abou+ ne alive influences from Oscar s eÉrs. scar appeared molivaled lo engage wilk Ike work. and openly JiscusseJ kis anser responses and wkal ke fell was kis inabilily I, 'Ikink' wkile an9er was builJ Tkis Iken ing. s ol l+ aflerwards. escalaleJ +0 pkysical J verbol oulbursls and Oscar s feeling SIAI an scar compleled 20 sessions of work wilh kis worker and covered a variely f I,pics Ikal explored kis own experiences. kis communicalion. kis bekaviours and feelin9 . We also worked wilk kim on kis fruslralions and somel. lack of underslanding around kis brolker and Ais falker s diagnoses. Imes osure. bolk Oscar and kis molker reporled a happier kome environmenl wilk a signilicanl Jecrease in oulbursl d incidenk. Tke fami.ly conlinue +0 work on Ikeir communicalion and underslanding. san Pk os scar -live inle oenix signp led O l. Ike local youlh service +0 kelp wilk Ais osi 'pp,,l in ki"s general wellbeing. ralion oul 'Je of k si ome Phoenix Dtxnestic Abuse Servrcey- ltrpact Report- 2023-2024
INTERVENTION TEA HANG Working with perpetrators to reduce their controlling and dominant beliets and behaviours 93 46 95 70/ Perpetrator carried over from Individuals referrals previous year engaged Of referrals engaged "The skills I have learnt on the programme have helped me and my partner to improve our relationship and be able to live as a family again. I no longer feel entitled like l used to- thank you for giving me the chance to change and believing in me." During the year funding for this work has come from a variety of sources. The graph shows the breakdown of how the 136 referrals were funded: Tarl*•h PwThAliylunJpd -[ sw pJrthxed NotlLUK 20 60 Impact Snapshot 73% 97/ 75/ 81% Wlth a reductlon In rlsk compared to entry Wlth an Increase In knowledge and understandlng of domestlc abuse Sh(bwed a reductlon In controlllng and abuslve behavlours Showed an Improvement In lamlly and soclal relatlonshlps Fhoenix Domestic Abuse Services iaCt report 2023- 2024 13
Interventlon team contlnued CHANGE CHANCE HANGE CHANGE 90/ 655 49% Of perpetrators referred were male Individual sessions were carried out with referrals from Caerphilly Of those that engaged completed a programme of work in the year Areas 50 40 30 Partner Link Work 20 io 93 partners and ex partners were referred 33 cases were carried over from the previous year 93 engaged with the Partner Link Off icer PARTNER LINK OUTCOMES loo% 98% 83% 90% showed a reduction in risk Showed improved knowledge and understarKllng of domestic abuse Showed increased resilience and wellbeing Showed Improvements in famlly and social relationships Fhoenix Domestic Abuse Services - Impact Report- 2023-2024 14
Case Studies... "Da¥iJ sell-réferreJ lo Pkoenix DAS A¢lpMwledyiMy Ikd hs revious rÈlol' kp H¢ &[1ed wikeallky ,f J..I,, ,Ih f,,115, Io Gonlicé d holJi securi res iorts ecision m(Tki issues aroun us a Co011,. &eAt7viour. He fell Ikal order lo knve a luKre leallk IL7%. kn ke wuld ed s arou LT rélalionsknp He slalea d uri 9 Ike prosramme kavjour w(4$ proklÈMtsl' 1.1 I mgde ex¢us¢s nol kn explore was ew re ons +0 o¢¢es$ a &¢kaviour thqye proyrqmmé. Dovi Jlo&poAi +hree Assessmenls de&Sed lo exHore h"$ okn.kly +0 lo%¢ res si ex lore a&rse ckldk d 00 ex nemce4 co lele D4wid Com leled exer¢ises desigmed Io tjllow kim pra¢lise skill$ i Jy h$ eM¢knns th?J h ryorkd kow ke kgd found IAIS -Al was Yive exgmFl¢s ol skill. kid. .{ IA. ro room. a r15 k L7SSessmen+ and assess I IA or D4viJ JdineJ ¢koye P'¥rAffi oimed al 1clnIS QIJ l &use b ch rea rac lisi omes ic a I,.1. Ik. .pPO&IIY I atvidats +0 dectk crea or I cha9¢ Ikeir leknviour kowever soon rep,leJ Ihe olAer sro sr¢u IL7cillal Ort mpI¢ll0 of Ike p yr4thme David s+JleJ 'lke skills coverej ro bekaviour I kow retsliort5h d. h¢ ako $la+ed '1 hove mel someone new and I have Mol rushed wkere I wotslJ befort l manag1119 M own imsecurilies muck beHer. Al Ikn 6 w¢lts DqviJ s+q+¢J 'lke chqnye$ in M can See -&ers and I -y ¢kild r¢n s im rove ors mL7 k f¢¢1 wel¢om¢ Im David +ook parl In a rt7mye Of exercises deyMed +0 e¥ kis decision I beyin o use u tallk beknwours WJ limole r¢1471"onski Dlwid w¢4s l. ,&nl,f J¢v¢kp¢J o neygA"w view of relqliortsk," from ,kilJk d tsnd this in+0 kis adul+ r¢lalJonsli 00 ow 00 &Jre im M¢L7M Ih's i¥ Ik¢ k¢qllA I lalionski ies rÉ i¥ ¢wm ever knd., I fe41 Ihe skills Pknenix covered k&ve encour&9ed me +0 +4 lowurd$ J heal+h on-abusive inlirr)ale reklion$ki 'Anxe "Pelerwere referrd lo Pkoen ew socol worker in 2023 Tke coupl¢ kad s¢ppr47l¢d &,Id prolecliv+i coxcerms were raised around Ames Akthol use the resence of &Mes+ic abuse Ikeir relL7knfithp allho h,Iwas Gkqr +0 profe$siono1$ wkAI Iht dyTrvmic$ wern Tkn yle have kn CA Idrem remairtd Ihe hop¥w wilh Pekr s IAeir carer wilk Ikir molher kniry st4pernseJ co 4c skak. by Ihe fjc&nowtsdy l of Ike service Ikol sk¢ wo$ rn1 o H¢,4 hr of &m¢s+ic 4b¥se Sk¢ was Ike ro re fera k Ihe Pknem knm some direcl round mcreos r krnwkd f domeslK abuse, irtreasi r fthMc¢ ¢Tlso ycifK work 4ro¥nJ fely co Ow2r Ike nexl lew nnlhs Anne Ma ed lo rtdwce Pekrs ttrnlrol over Ife b.ld ker resiliéM¢e Jfy lo pre+ $ol¢ly &.- Anr kns m4nAy¢J 1¢ sec¥r¢ t7 kome f kerself olkwy ker o¥1 of her F4re Tkf complexily of Ile olkyolon5 lknl cIal s¢ryiCts w&Mled sup,+ L idethl,'f risk mÉ4k t• thro Ihe ckildren. Slafl Ci7rried oul Paral& cornprehen& u5sessrnen15 Wl will fes&onals lormi ro kislory of Ike relaknnship Ik k 41ese assessme45 owr or Irt. kL7S workd lo reduce Aer IMlok¢ ts kÉ4W ¥n5yrvJa conl I wlh kr cAild Tke ckiuren kAve recenlly ac re reyrfed lknl Ihey lo resde will lknir molkn. ft•ll I Ime k J$ reviÈw The 1ofv¥lysurney coMlm¢ffjs A. has rerIed feeliry saler knppy ip) hersell Sk Improved well_&ing t7veJ Aer ktthllk d k sicul lkn.kd lkn servKÉ IA.1 Ik¢ lér allÈ was 'l,'le for kr. Alkwins kr lo break free ro ex erien¢eJ slafl ,Jenlli¢J Ikal A aim ol coercNe I I froth Pel d Ihl Ikis rtéJÈd +. k consdéréd w+km wrts o vi co ro r IT aranc¢. IAe fulure plams CO(4 Wt75 1 Iified Ihal Pe r tvo Id knmefil Irom a kkawour ke remuiTr*J L4nSL4iI.&k li$ l.f kis sltsdpoinl Ikal Anm¢ WAS him assessme .9° P'°9 nirnme k owever rso ac ac ow MÉ VioL4rs con was ys Iw&r Jlowed ker lo rekn,"Id ker I,le Ad move lowords rt kappier. sof.. f.kné TAe &.9¥ in app & f Ike SOClL4 roa rom Phoenix Domestic Abuse Services - Impact Report- 2023-2024 15
Training pk oenix is commi IleJ I o improving lod lic ornes pro fessional res ponses abuse and skarin The trainersfirsthand e%perience and Knowledge is e%celleTrt our knowled9e skill 'lA olk swi ers. Courses Delivered . Understandlng Domestlc Abuse- Dellvered for chlldcare staff This year Pkoenix J.livereJ . 401.1 of len courses wilk120 .Hendees - some online and some f lo face. ace kas increased Ikis ear and kle I, .Jd a C ler Worklngwlth perpetrator5 - on behalf of the Reglonal VAWDASV board rainin Understandlng perpetrators of DA - to Caerphllly Local Authorlty we were a ourj Allegalions Iraining I, Ike regular Counter Allegatlons- multl-agency courses bein Jelivered. Useful training for all Workers engaging with families It Was such a refreshingchange to have trainin8delivered bkpeople who havea passionate understanding of the topicarKI are clearly deeplyinvestedin the topic. rather than the typical'train the trainer. type course )] 014treDdees lthproved thelr Interactive. Knowledgeable facilitators. No assumed knowledge Phoenix Domestic Abuse Services - Impacl Report - 2023-2024 16
tJ.T5' Iri Phoenix are grateful to our many partners and funders and thank them for their ongoing support CAERPHILLY £ouMrv cou•wc•£ VAWDASV CA ERFFJL Llywodraeth Cymru Welsh Government COMISIYNYDD YR HEtX)W A TROSEIX> GWENT D• Cwn Comlslynydd yr Heddlu a Thr05eddu Police and Crlm• Commlssloner POUCE AND CRIME COMMISSIONEA Suppoylea by Childpen in Need Masonic Charitable Foundation Llamau c011£ CRONFA GYMUNEDOL COMMUNITY FUND ai Calon Community Housing TORFAEN COUNTY BOROUCH B WRDEISTREF SIROL TORFAEN LLOYDS BANK FOUNDATION En8laTrd& Wal Blaenau Gwent rthnty 8DfWn thLThlC.5 Safer Merthyr Tydfil Nerthyr luafiJl Mwy Dp)gel stori Phoenix Domestic Abuse Services- IrTpact Report- 2023-2024 17