Company registration number". 5J9J807 Charity registration number- I 110130 Mind in Bexley and East Kent Ltd Report of the Trustees and Audited Financial Statements for the Year Ended 31 March 2025 Moracle Limited Chartered Accountants & Registered Auditors 960 Capability Green Luton LUI 3PE
Mind in Bexley and East Kent Ltd Contents of Financial Statements For the year ended 31 March 2025 Reference and Administrative Details Trustees, Report 2to24 Independent Auditors, Report 25to27 Statetnent of Financial Activities 28 Balance Sheet 29 Statement of Cash Flows 30 Notes to the Financial StateTnents 31to46
Mind in Bexley and East Kent Ltd Reference and Administrative Details Truslees Julie-Anne Hofinann Nana Mahama Dr Irene Guerrini Shaheen Choudhury Westcombe Emily Elizabeth Mason Mohummud Azaad MaJo Dr David Palmer Chief Executive Officer Charity Registration Number IIIOIJO Company Registration Number 5393807 Registered Office ?a Devonshire Road Bexleyheaih Kent DA6 8DS Auditor Moracle Limited Chartered Accountant5 & Registered Auditors 960 Capability Green Luton LUI JPE Bankers Barclavs Bank 6 Market Place. Bexleyheath DA6 7DY Page I
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 The Trustees present their annual report together with the audited financial statements of the company for the year ended 31 March ?0?5. The Annual report serve5 the purpose5 of both a Trustees, report and a directors, report under company law. The Trustee5 confirni that the Annual report and financial statements of the charitable compan). comply with the current statutory requirements. the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS102) (efTective l January 2019). Objectives and activities Objects and aims Mind in Bexley and East Kenl's Memordndum of Associalion sets out the organisation's principal objectives, which are for public benefit and compatible with the Charities Act 2006. These are to promote the preservation and the safeguarding of mental health and the relief of persons suffering from mental disorder,. We promote health and well-being and work to reduce poor mental health. and the stigma associated '1th it. We support residents in their recovery and campaign for better services for everyone. The charity met these objectives by undertaking a wide range of therapeutic and non-clinical preventative mental health activities within Bexley and East Kent. including direct therapeutic 5UPPOrt of individuals including Suicide bereavement counselling supporL advice, training. education and workshops, advocacy and signposting, recovery and employment services, and campaiuning to reduce the stigma of mental health issues and to raise awareness of mental health issue5. Throughout the year we delivered support to individuals throu more than 70 different community-based projects and through our Talking Therapie5 initiatives, expanded our provision in East Kent and in this report. we highlight the public benefit and impact of our work from some of our main projects. During the year we delivered contractual funded services in partnership with NHS England (ICB) and local authority commissioning organisations which includes the One Bexley initiative. During 2024125, we also coniinued our IT access HUB for those digitally exclude(t developed the household fund initiative and our community food pantry to support residents experiencing financial challenges, which complemented and enhanced our existing services, and allom'ed us to support more people with enduring mental health issues. We carried out further research on Personal Health Budgets in order to share leaming and raise awareness. With the aid of a grant from the Govemment Community Ownership Fund. we fully completed extensive rebuilding works on our Revival building in Whitstable and Revival opened to the public in April 202J. We also completed the merger with the Herne Bay Umbrella and this hasenabled us to extend our reach under the Live Well provision. Page 2
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Public benefit The Trustees confirm thai they have referred to the guidance contained in the Charity Commission's general guidance on publi¢ benefit when rev1¢.1ng the charity's objectives and activities aTJd in planning future activities All our charitable activities focus on the provision of accessible and effective mental health support, education and campaigning for people in Bexley and East Kent. Our programme of activities is invaluable by contributing to healthy active citizens. family and community cohesion and increased social inclusion and connectedness. Our w'ork prevents the escalation levels of mental health issues. We offer a fully accessible service to all diverse community groups in our area. Our staffing reflected the communities that we serve, and we can provide many services in a ran2e of different languages. We offer a safe, effective and enabling environment to vulnerable adults which are cost effective. The Board recorded our sincere thanks to all our managemenL staff and volunteers, whose commitment and support to residents is incredible and at times lifesaving. Our staff have detennination and full commitment to establishing creative and flexible ways to support our service users. The demand for digital support, psychological therapies, welfare rights support. out of hours J65-day Crisis Cafe provision and basic food supplies from the Pantry have significantly increased. Working collabordtively with our funder5, sponsors, .ht. One Bexley. Kent CC and LB Bexley. food stores and corporate bodies partners inclusing Oxlea5. Porchliu we have pooled shared resources to tnaximise local impact and level up local services so that we can all thrive together. The trustees confirni that they have complied with the requirements of section 17 of the Charities Act 201 I to have due regard to the public benefit guidance published by the Charity Commission for England and Wales. Truslees and officers The trustees and officers serving during the year and since the year end were as folloivs: Trustees: Julie-Anne Hofinann Nana Mahama Dr Ine Guerrini Shaheen Choudhury Westcombe Emily Elizabeth Mason Mohummud Azaad Magho Chief Executive Officer= Dr David Palmer Page i
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Community, Connection and Care- Stories of Hope Inlroduclion 2024-2025 wa5 a year of extraordinary progress. compassion and collaboration. Acr055 Bexley and East Kent, Mind has continued to shape the local landscape of mental health care. building communities of trust and hope. At a lime when the national conversation around wellbeing. loneliness and recovery is more urgent than ever, our charity has played a leading role in translaiing naiional policy into community action, ensuring that government strategies. NHS priorities and public health ambitions are felt in real lives. on real streets, in our boroughs and coastal towns. Our mission remains simple but vital.. no one faces a mental health challenge alone. Whether through therapy, creative connection, peer support, out of hours crisis care or a listening ear, we work to bring people and communities together, to talk, to recover, and to thrive. Summary Building Momentum, Connection and Hope The past year has been one of growth, innovation and influence for Mind in Bexley and East Kent. Guided by compassion, evidence and collaboration. we have strengthened our role as a leading local Mind. one recognised for its strategic leadership. research excellence and commitment to cprodUCed, community-led: therapeutic support and care. This year saw the launch of our new Five-year Strategy (2025-2030), setting a clear direction built on prevention. inclusion. innovation and 5UStainability. Developed with staff. volunteer5, trustees and people with lived experience, it reflects OUT vision- that community connection is the foundation of recovery. Our collective impact has been exceptional. Across Bexley and East Kent, over 7.000 people accessed our services, from Talking Therapies and Suicide Bereavement Support to Mindful Mums. Veterans, Wellbeing, Green Spaces initiatives and East Kent mentoring and peer support programmes. Satisfaction rates remained consistently high. with mosi services achieving over 95 % positive feedback. Working in partnership with GP'S and Oxleas, Bexley's Phy'sical Healih Checks Programme for people wilh severe mental illness (SMI) achieved national recognition. raising Completion raies from 4) /0 to 6) /0 in just four moiiths. The Suicide Bereavement Service supported more than 250 individuals across South East London and received the Third Sector Frontline Team of the Year Award (2024). Meanwhile. Revival Food & Mood continued to thrlve as a self-sustaining innovative social enterprise, reducing isolation through creatlvlty, support, good food and friendship. This has also been a year of nalional recognition and influence. We worked closely with National Mind and London Mind's to finalise the Federalion Aoreement and contributed to Mind in London and Mind in Kent partnerships, leading discussions on talking therapies. out of hours crisis cafe. integrated pathways and research and evaluation. Mind in Bexley and East Kent was named National Mind's Research and Monitoring Organisation of the Year (2024-25), and our CEO Dr David Palmer was reappointed as a Clinical and Care Professional Lead (CCPL) w'ithin the South East London Integrated Care System. These milestones reflect our growing reputation as a trusted: evidence-driven system partner. Looking ahead, our priorities are clear- to embed prevention acro55 all services, champion co-production and inclusion, invest in innovation and research. and ensure long-terni sustainability through enterprise, partnership and impact measurement. With our staff. volunteers. and communitie5 at the heart of everything we do, Mind in Bexley and East Kent will continue to lead with compassion and creativity. building healthier, more connected communities acr055 South East London and Kent. Page 4
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) The Chair Report- Shaheen C. Westcombe My association with Mind in Bexley spans around two decades. beginning M,hen l joined Bexley Council and had the privilege of supporting voluntary-5ector grants. monitoring organi5ations and witnessing the transformation of mental-health provision in the borough. In those early days. mental health was a topic many people were reluctant to raise. The irony then, as it remains now. is that the need was vast.. countless individuals and unpaid carers navigating enduring distress, stigma and under-resourced systems. I first became involved with Mind in Bexley soon after joining the Council. Over the years, I have watched with admiration as dedicated leadership. including our Chief E.xecutive, Dr David Palmer, and a committed team have helped elevate the organisalion from a local volunleer-drlven charity to a major regional player with national reach. Today, Mind in Bexley and East Kenl operates w'ith a budget of approximately £7 million and a combined workforce of nearly 170 staff. It has grown Als service portfolio, expanded into East Kent, and established impactful partnerships with a wide range of statulory and voluntary-sector organisations. Some of our hallmark developments this year include: Embedding integrated working with Oxleas NHS Foundation Trust in the Mental Health Hub, deepening primary and community care links. Co-designing and rolling out physical health checks in partnership with GP network5 for people with severe mental illness (SMI), addressing one of the starkest health inequalities in our system. Elevating our governance and research capacity through sUcOMmIttee5 that ensure voice, oversight and ethics: the Health: Safety. & Building ComTnittee-Research & Ethic5 Committee- Innovation & Strategy Committee: and the Wellbeing & Staff Cotnmittee. Developing our five year strategy. User and carer involvement remains a central pillar of our approach. Our governance model gives voice to lived experience, not as input only. but as co-leadership. We believe that people '1th experience of mental distress and caring hold essential insighi for service developmenL monitoring and strategic direction. We are proud to have been awarded by Nalional Mind the designation of Research & Monitoring Organisatioii in the network. recognising our contribulion to evaluaiion. leaming and evidence-led innovation across the Mind federation. Additionally. our CEO was honoured '1th a presiigious Civic A'ard from the London Borough of Bexley for Ouistanding Contribution. an exiernal recogniiion of the difference we continue to make locally. Looking ahead. Mind in Bexley and East Kent remains deeply committed to innovation, inclusion and partnership. We will continue to introduce new services and break ground in areas such as unpaid carer support, community-led crisis alternatives. and prevention-based models of care. Our work will carry forward in the spirit of community.. care and recovery. To our leadership team. staff, volunteers. service-users. carers. trustees. partners and funders. thank you for your dedication. collaboration and belief that better mental health is not only possible. but essential. Together, we continue to build a charity that champions quality, connection, COTnpa5sion and change. Shaheen Westcombe Chair, Mind in Bexley and East Kent Chief Executive s Report Dr David Palmer, Chief Executive, Mind in Bexley and East Kent Page 5
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Building momentum, connection and hope This year we consolidated scale M'ith depth. Mind in Bexley and East Kent has continued to grow a5 an evidence-led. commiinity-rooted organisation, combining itmovation, research and compassion 50 that no one faces mental-health challenges alone. Our new Five-year Strategy (2025-?0)O) sets a clear direction= lead prevention and inclusion through place-based, co-produced care; strenhen parity beiween mental and phvsical health; and build sustainable community infrastructure. Developed w.ith trusiees. staff. partners and people with lived experience, the strategy aligns with the Mind Federation Agreement. Mind in London and Kent frameworks. and the priorities of the South East London and Kent & Medway ICSS. System alignment and leadership advanced fillther. We finalised our Federation Agreement with Natlonal Mind; contributed across London and Kent collabordtions on men's mental health, holistic care and community crisis altematives; and I was reappointed as a Clinical and Care Professional Lead '1th1n the South East London ICS. The London Borough of Bexley Civic AM'ard recognised our local contribution, and Natlonal Mind named us Research and Monitoring Organisation of the Year for 2024-25. Our services delivered sustained impact. Talking Therapies exceeded national benchmarks and secured a rive-year ICB award. The Suicide Bereavement Service in partnership with South East London Mind and SLaM supported more than 250 people and won Third Sector's Frontline Team of the Year. Mindful Murns extended evening access for working parents. In East KenL Live Well Kent mentoring and peer-support achieved 99 per cent satisfaction, while KentCOG enuaged almost 700 participants and 94 volunteers. The Veterans Prograinme reached a very impressive 450 veterans and families. and our highly innovative and successful Barbershop Project deepened men'5 mental-health conversations in trusted spaces. Revival Cafe and Wellness Hub continued to thrive a5 a self-sustaining social enterprise, reducing isolation and f05teTing belonging. Research and evaluation are now core strenirths. Three peer-reviewed papers and two public exhibitions advanced learning on ber¢avem¢ni support. equithble physical-healih care for SMI. aTJd ethical community research. Our Research & Ethics Committee provides rigorous governance so that lived experience shapes questions. methods and practice. Parity of esteem has moved from idea to pathway. With Oxleas NHS Foundation Trust, PCNS, Public Health Bexley and the Cancer Clinical Care Professional Leads, we improved SMI health-check completion from 43 to 6J per cent in four months and are developing an embedded smoking-cessation role to close the mortality gap further. None of this is possible without our people. To our therapists. peer facilitators, administrators, staff, mentors, cafe teams, trustees and volunteers. thank you. Through our Wellbeing & Staff Committee we streiigthei)ed reflective practice, leadership pathways and a culture of openness and psvchological safety. The coming year will be about implementation= turning strategy into measurable change at neighbourhood level, proving cost-effectiveness, and sharing what works across the Mind network and the wider health system. Mind in Bexley and East Kent Services Review NHS Bexley Talking Therapies The Talking Therapies service sits at the centre of our Bexley offer. In 2024-?5 we secured a five-year direct award from the South East London Integrated Care Board {SEL ICB) to deliver this NHS service, the first direct award of its kind in Bexley Since we beuan in 2013. The award recognises conslstent quality, reliable outcomes and alignment with national mental health policy.
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Talking Therapies are a Core delivery vehicle lor the NHS Long Terni Plan and the Talking Therapies for Anxiety and Depression programme (formerly IAPT). The tnodel provide5 accessible, evidence-based psychological therapies that help people experiencing anxiety. depression and trauma recover through short, structured interventions. Demand remained high: 6.522 referrals in 20?4-25 (up 70/0 on last year). Sixty per cent opted iT]to treatment, and 3.969 people attended a first appointment, 707 more than in 20?)-?4. Perforn)ance sta)ed strong and slable: Reliable Improvement: 68.80/0 (iarget 680/0) Reliable Recovery: 49.10/0 (target 480, ) Waiting times: all clients seen within 6-18 weeks These results meet national expectations and demonstrale a mature, high-perfomiing team committed to access, safety and recovery. Behind the figures are storles of renewal. People tell us therapy has helped them return to worL reconnect with family and regain a sense of purpose. One participant said: '"This service gave me hope when I had none left. I've leamed how to manage my anxiety and take back control of my life.. Talking Therapies operate within the NHS Community Mental Health Transforn)ation agenda, with a focus on prevention. integration and timelv access. We work closely with GPS. community hubs the voluntary sector to ensure that people receive the right modality at the right time. from low-intensity digital options and guided self-help to high-intensitv CB T. In 20?4-2i. J80 refeal5 came directly via the Transformation Hub, evidencing strong pathway integration with ADAPT and the Bexley Wellbeing Partnership. Partnership5 Wlth Solace Women's Aid and Bexley Women 5 Aid remain essential, providing safe routes into care for people affected by domestic abuse. Safeguarding underpins all delivery, with I I MAIIAC referrals and close liaison with adults, and children s safeguarding team5. Workforce sustainability is a priority. Two high-intensity and two low-intensily trainees qualified this year, and five counsellors began training in Person-centred Counselling for Depression. This pipeline approach aligns with NHS England's ambition for a $111¢nt, skilled psychological therapies workforce. Perinatal and Early Parenting Support Our Perinatsl Pathway ensures that parents in Bexley can access menLql health support during pregnancy and the early years. The programme contribules to national commilments in the NHS Long Tenn Plan, Better Births and the Matemal Mental Health Services development programme. all of 'hICh emphasise early help, prevention and nurturing infant-parent relationships. Two staff completed Circle of Security training in 20?4-25. strengthening our attachment-infornied approach. The first Circle of Security group for parents will launch in 2025-26. We work closelj, with midwives, health visitors and the Oxleas NHS Perinatal Mental Health Team at Queen Mary"s Hospital to keep pathways seamless. Mindful Mums, delivered with South East London Mind. completed another successful year and has been renewed for 2025-26. New antenatal evening groups will widen access for working parents. Participants frequently describe the session5 a5 transformative= "I came here exhausted and unsure. Now I've found a circle of mums who remind me it's okay to not be okay." Page 7
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) National Mind Guided Self-Help In 2024 we joined the National Mind Guided Self-Help ProgramTne to reach people who find traditional therapy settings harder to acce55. The approach fits NHS England priorities on digital inclusion and accessibility. Across the year, 1,021 sessions were deliv¢re(L with 686 attendances and more than 700 people supported. Feedback was consistently positive: "It's been a pleasure speaking to you every week. I'm blown away by how easy it was to access this service." When national funding ended in March 20?5. we chose to continue locally because of the programme's clear value for reducing inequalities and offerlng timely early intervention, both central to CommLmity Transforn]ation and ICS prevention frameworks. Suicide Bereavement Service (SBS) Our Suicide Bereavement Service. delivered with South East London Mind and South London and Maudsley NHS Foundation Trust, remains an example of best practice in postvention. The service operates within the Suicide Prevention Strategy for England (202J-20?8) and supports the South East London Suicide Prevention Partnership Plan and the Bexley Suicide Prevention startegy. M'ith a focus on postvention, lived experience and tackling inequalities. In 2024-25, 258 people received direct supporL up JOO/o year on year. Of these, 126 accessed one-tfrone sessions and 89 attended groups. Outcomes continue to be 5trong= 98 % of clients were satisfied with the service 92070 said support helped them cope Average +4.9 improvement on wellbeing mea5ure5 People describe the service as a lifeline: "They listened when no one else Could. This service helped me rebuild my life." The ieam was named Frontline Team of the Year at the Third Sector Awards 2024. A re(Jional learning event, Supporting People Bereaved by Suicide (January 2025). brought totsether over 50 stakeholders; all reported increased confidence in referring people for support. Funding is secured through ?0?8, enabling sustained partnership working and a compassionate, syslem-wide response to suicide loss. DWP Employment Service Mentsl health and employmenl are deeply connected. Our DWP-commissioned Employinent Service integrates psychological and vocational support, reflecling the NHS Long Terni Plan's emph&sis on IPS and the wider public-health focus on economic security as a detenninant of 'elAbe1ng. In 2024-25, all appointment and referral targets were achieved. People reported renewed confidence, routine and rinancial stability= "Having someone believe in me made the difference. I found work, but more than that... I found purpose again., The Service demonstrates how integrated, whole-person 5UPPOrt link5 therapy, employment and cotntnunity engagement. Bexley Recovery and Community Services Empowering people to recover. connect and thrive
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Recovery in Bexley is about regaining agency, confidence and connection, not simply reducing symptoms. Our Recovery and Community Services provide an inteJated hybrid progratnme that complernents Talking Therapies and primary care. helping people build ski115. routines. relationships and purpose at their owi pace. The model aligns with NHS Community Mental Health Transformation. Recovery College principles (co-production, peer leaming, strength5-based educatiOTJ) and ICS prevention objectives. and it addresses local priorities on suicide prevention. digital inclusion and cost-of-living resilience. Scale and reach in 2024-?025 Recovery College welcomed an impressive 1.585 resident learners, delivered 1,972 groups and recorded l 0,970 attendances. On a typical week the timetable sustained 16 in-person and 22 online groups across psychoeducation, psychosocial groups. physical activity and peer support. Bexley Crisis Cafe supported 468 people across 9J6 inlerventions- ai leasi 75 potenlial A&E attendances were safely avoided through de-escalation, listening support and practical nexl-steps planning. The Digital Hub delivered J22 sessions on essential digital access and skills. including support to use NHS. council and DMTP onllne services. Carers in Mind supported 205 unpaid carers (76 new referrals), providing J,554 support calls and 141 in-persoii groups focused on psychoeducation and future planning. Welfare Rights secured £745:548 in confinned benefit gains for people with severe mental illness, alongside tribunal representation and support during Universal. Credit migration. Employment (IPS-aligned) supported 127 people one-t(Fone; 34 moved into work, 30 sustained for 13 weeks. 15 for 26 weeks- 25 received jolFretention support. Community Pantry enabled 2,172 low-cost member visits (£20 of food for £4). supported by seven regular volunteers contributing 2,OJ2 hours. How the model works The programme is modular and low-ba1er. People often start with welcoming groups, arts. gentle activity, digital drop-ins. then add psvchoeducational courses as confidence groM.-5, Wlth focused help at moments of crisi5 or transition (Crisis Cafe. Welfare Rights, Emplovment. Carers). Pathways are co-produced, with peer facilitators etnbedded throughout. This.. mirrors the national Recovery College ethos of adult learning rather than treatment brid. (pes primary care, Talking Therapie5 and evervday community life create5 continuity 50 people remain connected to Mind as need5 and goals change Recovery College.. leaming. routine and confidence A four-phase learning journey, Explore, Leam & Practice, Reflect, Reinforce, lets people test ideas safely, build skills and apply them to daily challenges. The curriculum includes anxiety and depression management. confidence and assertiveness, youiig adults (18-28), physical activity and green-spacelecological sessions. Delivery is strenh$-ba5ed and adapted to different learning styles. lived-experience facilitators cr¢aie authentic spaces of hope and practical problem-solving. Participants describe what changes= a shared lan2uage for feelings. the nonnalisation of experience, and micr(Fskills that build agency. "Confidence and Assertiveness made me realise I have a right to stand up for myself.. It's great to talk." Stress and Anxiety made things clearer... it's not just me. I've got confidence to try other courses." Walk and Talk was a low-pressure way to meet people. I'm far less isolated now." Strategic contribution Recovery College delivery advances ICS priorities on personalised care. prevention and lived-experience leadership. It complements Talking Therapies by strengthening self-managemenL social capital and daily rhytlun, factors associated with sustained recovery, reduced relapse and better engagement with clinical pathways. Oul of Hours Crisis Cafe: timely alternatives to A&E Open nItly. 18..00-?2-00. year-round. the Cafe offers rapid face-to-face 5UPPOrt in di5tre55. In 2024-25, 468 individuals received 9J6 interventions- ?6 per cent reported they would othenvi5e have gone to A&E. Presentations included worsening mental health. traum& domestic abuse, poverty, homelessness, substance misuse and suicidality, highlighting the Cafe'5 role as a compassionate, holistic listening Space with clear safety planning and onward links. Page 9
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) "There's nowhere to go out-of-hours when you're desperately in need of help.. Night5 and weekends are when you get lonelier and more panicky." "I could talk to the cafe staff and not burden my husband anymore." "Recovery College and Crisi5 Cafe literally saved my life." Digital Hub- closing the digital divide A5 services move online. the Hub reduces exclusion and stress. People receive drop-in help and one-to-one mentoring wilh the NHS app. benefits and housing portals, utilities. secure messaging, device seiup and online safety: data support is available where needed. Participants report lower anxiety and more confidence engaging w.ith health and public services. Community Pantry: dignity, nutrition and connection The Pantry responds to cost-of-living pressures with dignified. low-cost access to fresh and slaple food. Each visit provides around £20 of food for £4. alongside wann connection to Recovery College. Talking Therdpies. Welfare Rights and Carers services. People describe feeling less anxious about bills and nlltrilion and more w'elcomed and included. Volunteers give the Pantry its heartbeat, sustaining delivery week after week. Welfare Rights: income security and mental health Income security is prevention. The team secured over £745k in additional benefits for people with SMI and supported complex cases through appeals and tribunals. With accelerated Universal Credit migration locally. hands-on di2ital and administrative support prevented avoidable crises and helped people stay focused on health and recovery. Carers in Mind.. voice, skills and solidarity Carers in Mind supported 205 unpaid carers through tailored one-tfrone help and 141 groups covering mental-health awareness. self-care, CBT-infonned coping strategies, boundaries and contingenc). planning. Practical rights-based advice 5its alongside peer solidarity. Carers report feeling more capable, connected and informed. and n]ore able to sustain care without losing themselve5. Employment support {IPS-aligned).' purpose aTJd progression Emplo)Tnent specialist5 worked with 127 people to create realistic vocational plans: navigate applications and intervieil's. tnanage health at work and retain roles through difficult periods. Outcomes included )4 people moving inio jobs, JO sustaining for l ) weeks, 15 for 26 weeks and 25 retaining employment with targeied support. Integration with phvsical health and prevention Recovery services interlock '1(h physical-health improvement. People in groups are supported to access SMI annual physical-health checks. smok"ing-cessation help and cancer-screening pathways developed w.ith Public Health Bexley and Cancer Clinical Care Professional Leads. This one-conversation, multiple-doors approach reflects the NHS Long Tenn Plan and Core20PLUS5: prevention delivered in trusted community settings with peers and practitioners side by side. Qualily, safeguarding and lived-experience governance Delivery is supported by structured supervision, safeguarding protocols and reflective practice. Lived-experience leadership is built into Co-design and co-deliverv. with oversight from our Research & Ethics and Wellbeing & Staff Committees to ensure participation is ethical. supported and impactful. IWThat resdients told us.. outcomes that matter Residents report increased confidence. reduced isolation and stronger routines- Crisis Cafe attendees describe immediate relief and a plan for the next 24-72 hours. carers emphasise insight. boundaries and solidarity- Pantry and Welfare Rights users report lower stress and improved stability- Digital Hub users feel able to engage with services- and people supported into work describe renewed purpose. "The course helped me use the 'bucket and Stones, tools every day... and connecting with others showed me it's not just me." '] m learning to ask for help- breaking isolation ha5 been the turning point." "A5 a carer, facing what is really going on and getting emotional support M,hen it pile5 in, this group was a tonic., 'My schizophrenia makes trust har(L but Welfare Rights have been kind and con51Stent for years. I feel calmer and more focused." Page 10
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Partnership5 and 5ySteTn contribution Delivery is made possible through close work with Oxleas NHS Foundation Trust (shared care, cri5ls pathways), Primary Care Network-s (check5. tnedication reviews, social prescribing)-. the London Borough of Bexley (c05t-of-living response), Public Health Bexley (smoking-cessation and cancer-screening links). One Bexley and Voluntary Sector Partners and SEL ICS programmes (neighbourhood prevention, data-led coTntnissioning). The Recovery offer function5 a5 relational infrastructure for the borough, where clinical, social and public-health goals meet in everyday spaces. Priorities for 2025-2026 Establish a Community Recovery Hub footprint c]0¢attng Recovery College. Crisis Cafe and physical-healih outreach to improve evening and week.end access Expand the Digital Hub with creative media and virtual peer-learning labs to reach housebound and working-age adults Launch a Carers Peer Mentorship pathway to gro. mutual support and succession in lived-experience leadership Embed smoking-cessation and cancer-screening prompls and support across groups and drop-ins with direct referral to public-health colleagues Strengthen outcome measuremenl (participation, M'ellbeing, social capital, physical-health checks, employment and income security) and publish a consolidated medium-tenn recovery evaluation Barbershop Project The Bexley Barbershop Project. developed in partnership with Bexley Public Health, shows innovation in reaching men who might never engage M'ith traditional mental health services. Research nationally and locally shows that men are more likely to confide in their barber than their GP about emotional difficulties. By training barber5 to have supportive conversations, Mind in Bexley has turned everyday encounters into potentially life-saving interventions. El1t barbers were trained, with six more due to complete training by the year's end. These conversations generated 89 recorded discussions about menthl health and almost 100 leaflet5 distributed. This initiative aligns with the National Suicide Preveniion Strategy's focus on men's mental health, early identification, and community awareness, as well as with local Public Health England priorities on reducing male suicide. The Barbershop Project demonstrates the charity's leadership in prevention heart of community life and meeting people where they already feel safe. bringing mental health into the "Sometimes a haircut can be the start of a healing conversation. East Kent Mind Community. Creativity and Connection East Kent Mind continues to grow as a comerstone of community wellbeing across Canterbury, Whitstable, Herne Bay, Ramsgate. and Margate. Through the Live Well Kent and Medway contract. funded by Kent County Council and the NHS. we support hundreds of residents each year through mentoring. peer support, and wellbeing programmes that encourage connection. recovery and belonging. This work aligns directly with the Kent and Medway Integrated Care Strategy. which prioritises prevention, resilience and the role of the voluntary sector in supporting mental health outside clinical settings. In 2024-25, East Kent Mind supported: . 40 people through Structured peer support 125 through mentoring programmes Pagell
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) 153 through psychosocial and psychoeducational gTOUP5 68 students: staff and local residents through the Kent Community Oasis Garden {KentCOG) partnership with the University of Kent 698 people attended green spaces activities 450 veterans supported 103 Ramsgate residents supported via the out of hours crisis cafe provision Satisfaction rates were exceptional, 990/0 of residents would recommend the service to friends or family, and 980/0 were contacted within two days of referral. reflecting the leam's responsiveness and commitment to early intervention. "Attending East Kent Mind has been essenlial for my mental health recovery. I've learnt new coping skills, made friends. and feel part of something again.. Our approach is grounded in the principles of the Recovery Colle?e model. promoted nationally by NHS England and the Centre for Mental Health. Recovery Colleges emphasise c(Fproduction, peer leaming and empowerment. helping people move from being "'patients" to 'participants" in their own wellbeing. This philosophy runs through every East Kent Mind group and mentoring session. Groups, Workshops and Courses Throughout the year, East Kent Mind ran over 15 in-person and 20 online group5 weekly, covering topics such as Stress and Anxiety, Coping with Depression. Anger ManagemenL and Ways to Wellbeing. Creative groups, including art, music, photography, and Make. Mend and Motivate. remained at the heart of our offer. These sessions reflect growing national re¢ognition that arts. nature and social connection are vital for public mental health and are key Components of the NHS England Social Prescribing and Personalised Care Plan. Participants consistently reported improvemenls in self-esteem and mood: "I hadn't painted in years... now I look fonvard io it every week. It's become my therdpy." In alignment with the Five Ways lo Wellbeing frdmeworL the groups encourage participants to connect, be active, take notice. keep learning. and give back. Regular men's and women's groups also provide spaces for gender-specific conversation, helping to reduce isolation and stigma around mental health. Page 12
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Ramsgate Crisis Cafe Until May ?0?4, the Ramsgate Cri5l5 Cafe operated seven nights a week. providing immediate emotional support and a safe altemative to A&E. Over its final two months. the cafe delivered 103 complex interventions, each representing a life stabilised through listening and compassionate care. This model reflected the national push within the NHS Community Transfonnation and Crisis Care to develop non-clinical, out-of-hours crisis support. Its success in Ramstsate has infomed local planning for future community crisis alternatives and strengthened the case for voluntary sector involvement in urgent care. Even after the contract concluded, the learning from this work conlinues to influence our parlnerships, showing that timely, community-based crisis care can prevent escalation, reduce demand on hospitals. and build trust. "When I walked in, I felt lost. When I left. I felt heard. That made all the difference." Kent Community Oasis Garden (KentCOG) The Kent Community Oasis Garden (KentCOG). based at the University of Kent, 15 a vibrant partnership between Mind in Bexley and East KenL the University of Kent and Canterbury College. The garden integrates sustainability, education and wellbeing, demonstrating how the natural environment supports mental health recovery. This work align5 with the Greener NHS strategy, the Public Mental Health Prevention framework, and the Health and Nature agenda promoted by DEFRA and Natural England. In 2024-25: 94 volunteers (including 68 students) gave J,787 hours of time. 698 people attended wellbeing sessions and events. The garden supported biodlversity projecls, climate cafes, mindfulness sessions, and student research on sustainable food systems. Participants describe KentCOG as: "A space to breathe and connect... with nature, with others, and with myself." The garden now fonns part of the University'"s Biodiversity Working Group, and contributes data through its iNaturalist project. which has recorded nearly JOO species this year. It has become a living classroom where ecologv, community and wellbeino meeL a model of prevention and inclusion that complements the NHS'S emphasis on social detemiinants of health. Veterans, Wellbeing Our Veteran5' Support Programme. funded by the VeteraTJS Foundation. Teached more than 450 veterans and family members this year. combining social connection. wellbeing activities and peer support. The initiative contributes to NHS England's Anned Forces Covenant commitments and supports the government's Veterans Strategy Action Plan (202?_20?8), which calls for increased access to local mental health and peer support for ex-service personnel. Page li
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) In 2024-25- Over 200 veterans attended wellbeing events. . The women'5 veterans, group grew to 25 member5. The Veterans Inforniation Fair became the Veterans Recognition Am'ards, attended by 50 veterans and hosted by the Lord Maj'or of Canterbury. A pilot programme of Health MOTS for Veterans was fully booked and will now become a regular offer. "It's not just about getting support... it's about being seen, understoo(L and valued again." This work underscores Mind's commitmenl to the whole-family approach within veterans. mental health, ensuring that spouses and dependents are supported alongside those who served. Kent Mental Wellbeing Awards The Kent Mental Wellbeing Awards. noM' a highlight of the regional calendar. celebrate compassion, creativity and innovation in mental health. Oroanised by Mind in Bexley and East KenL the awards embody the principle that recognition is itself a fonn of recovery. honouring those who make a difference every day. This year saw a 50 % increase in nominations (300 total) and 50 winners Tecognised at the celebration event at the Ashford International Hotel. Guest speakers included Everest climber Hari Budha Magar and Lady Colgrain, Lord Lieutenant of Kent. A surprise highlight was Mind in Bexley and East Kent CEO. Dr David Palmer. receiving a Lifetime Achievement Award from Dr Anjan Ghosh, Direcior of Public Health at Kent County Council. Seventeen-year-old Niamh Bates of Queen Elizabeth School designed the winning trophy, symbolising the creativity of young people in shaping a more compassionate world. The event continues to strengthen engagement with the public. commissione. and businesses, reflecting the NHS and local authority emphasis on place-based wellbeing and partnership working. Fundraising and Awareness Campaigns: Mental Elf and Wear It Blue 2024-25 saw the launch of Mental Elf, a joy1 5kn1 run in Canterbury that combined movemen¢ laughter and fundraising. With 170 par(icipants wearing elf hats and raising £J,000, the event was a powerful reminder that physical activity and fun are integral to mental M'ellbeing. Meanwhile, our annual #WearItBlue campaign united JO organisations across Kent and Bexley during Mental Health Am'areness Week. These partnerships with schools. emplovers and community groups promoted open conversations about mental health and helped raise awareness of support available. Both initiative5 align with Public Health England's prevention prioritie5. promoting physical activity, social connection and mental health literacy. 'Events like these Show that mental health belongs everywhere clinics. in workplace5. parks, and streets, not just Page 14
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Physical Health Cheeks and PreventlOD Improving Physical Health Equity for People wilh Severe Mental Illness Mind in Bexley continues to lead national innovation in addressing the severe phv5ical health inequalities experienced by people with SMI. Our ctrproduced initiative to increase uptake of annual Physical Health Checks (PHCS), delivered with Oxleas NHS Foundation Trnst. Be.xley Health Neighbourhood Care GP Federation CIC, PCNS. and supported by the Healih Innovation Neti%'ork South London, has become a recognised model of integraied. community-based care. The evaluation (Palmer. ?0?5) found PHC complelion among people on the SMI register An Bexley rose from 4J /0 to 6J % (Dec 2024-Mar 2025), exceeding NHS Long Tenn Plan and Core20PLUS5 Lgets. Improvement was driven by lived-experience-led training. GP en2agemenL and offering checks in trusted non-clinical community settings. Participants highllghted being "met with understanding, not judgement," while practitioners reported that personal narratives shifted PHCS from a 'lick-box exercise" to a relationship-based practice. Capacity-Building and Reach Eight Co-produced practitioner webinars and a GP roundtable reached 90+ professionals. Practitioner confidence in supporting physical health improved significantly. Outreach engaged 80 individua15 who had disengaged from primary care; 18 attended new community clinic5, with eight receiving full checks. The evaluation also identified systetn challenues. particularly fra. uTnented data and rigid appointment systems, and recommended sustained joini commissionin& shared data infrastructure. and ongoing partnership betweeii the VCS and statutory sectors. Strengthening Prevention Mind in Bexley is now expanding prevention and early intervention in partnership with Public Health Bexley. In 2025-26, a dedicated Smoking Cessation Worker will be embedded within community teams to reduce smoking rates among people w'ith SMI, integraling molivational support. peer menloring. and clinical guidance directlv into mental health pathways. This ii'ork links to the Bexley Cancer Clinical Care Professional Leads to support screening, early detection, and proactive public health engagement. Policy Alignment This model directly supports= . NHS Long Tenn Plan: reducing premature mortality among people with SMI. Core20PLUS5 Framework". targeted action for underserved communities. Public Mental Health and Prevention Strate. embedding prevention in community 5yStem5. Integrated Care System Objectives: neighEK)urhood-based, co-produced care. Page 15
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Iyext Steps {202&26) Mind in Bexley and East Kent Mind will- Embed PHC outreach and engauement across all community 5ervice5. Pilot and evaluate the smoking cessation pathway with Public Health and Cancer CCPL leads. Integrate physical health monitoring into digital wellbeing tools and volunteering programmes. Train additional peer health champions with lived experience of SMI. Publish a follow-up evaluation focused on PHC sustainabillty, cessaiion outcomes, and cancer screening access (Palmer, 2025). Mind in Bexley continues to demonstrate how volUnta_sect0r leadership and cfrproduction can drive preventative, relational. and equitable community health improvement. Revival Food & Mood A thriving social enterprise at the heart of community wellbeing Revival Food & Mood has continued to grow a5 a vibrant coTntnunity-rooted social enterprise, blending mental-health support. creativity, food and connection. What began a5 a cafe has become a model for relational and preventative mental-health care. shoM'ing that belonging. friendship and pury)ose are as important to recovery as clinical intervention. Revival operates on a simple belief- that social connection is itself a forni of care. In an era where loneliness and isolation have becoTne pressing public-health challenges, Revival demonstrates how inclusive. creative and w.elcoming spaces can restore confidence, wellbeing and hope. Through good food, shared purpose and peer support. Revival brings people totsether to rebuild lives, rediscover identity and create new routines of wellbeing. The initiative now forn)s a key strand of Mind in Bexley and East Kent's Five-year Strategy (2025-20JO), reflecting our shared vision for preveniion. participation and community-led inTJovation. It also ali(Jns with the (ICS) prevention and inequalities frameworks, offering a practical example of how voluntary and social enterprise models can deliver integraled, person-centred outcomes in non-clinical settings. Measuring impact through evidence and experience Revival takes evaluation seriously. Every activity. from wellbeing groups to volunteering and social events, is measured for its impact on participants, mental. social and physical health. Feedback and social-impact assessments show consistent. outstanding results. In our September 2024 community, survey. more than 90 per cent of participants reported improved wellbeing after attending Revival programmes. People describe the cafe as "a safe. kind and creative space 'here I can be myself again," and 'lhe first place in years M'here I felt truly welcome." Revival is more than a cafe. it is a growing vnovement of over 300 Proud Member5, volunteers and staff who contribute time, creativity and care. Revival Lates: youth, belonging and prevention Revival Lates has emerged as one of our most successful innovations. creating a safe. alcohol-free evening environment for 16-25-year-olds. Through creaiive workshops. social connection and wellbeing activities, the programme offers young people an altemative to nightlife dominated by commercial or high-pressure spaces. Page 16
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Feedback ha5 been exceptional. Ninety per cent of attendee5 said they felt "better in thetn5elves" after taking part, and every participant reported being Satisfied with the experience. Comments capture the value of the programme: "Provides one of very few spaces dedicated to young people Tny age. free of charge and without pressure to Stay out late and drink alcohol. 'It"s friendly and e]COmIng and gives me a space to meet new people and learn new skills., "The Revival Lates are a brilliant and friendly support system for young adults now we've aged out of typical clubs and groups." This initiative contributes directly to local suicide-prevention and loneliness strategies. proving that creative, infomlal environments Can build resilience. belonging and early intervention for youiig people. Peer Support and Wellbeing Groups Peer-led wellbeing remains central to Revival's ethos. Groups such as Make, Mend & Motivate, Cuppa Club, MenTalk, Women's Wellness, MenoPause and Walking for Wellbeing combine creativity, conversation and gentle activity in safe, welcoming settings. In 2024-25, 93.J per cent of participants reported satisfaction with their support. and 80 per cent said attending a group had been "very beneficial" or "life-changing.." People spoke about relief from isolation, restored confidence and improvements in both phvsical and mental health= 'It"s been life-changing... I feel like I'm coming back to life., 'It gives me purpose to get out and meet lovely friends. It really helps me with my health and my mental health." It's good to share experiences. I was in need of support and my GP offered me this service." These outcomes align with the NHS Long Term Plan's emphasis on social prescribinu peer 5UPPOrt and community-led prevention. Revival's approach 5hoM's that everyday connection, a coffee, a conversation, a creative acl can be as powertul as any fornial intervention in helping people recover and stay well. The Mental Health Bank: innovation for equity The Mental Health Bank. funded through the Health Equalities Community Fund. is one of Revival's most innovative projects. It was developed to make wellbeing support accessible for people who are financially or socially excluded. An independent evaluation by Social Enterprise Kent found that 79 per cent of participants experienced significant improvement in mental health. highlighting how small-scale. cfrproduced interventions can address inequalities and improve outcomes for people with long-tenn mental-health conditions. Revival as a model for social enterprise and prevention Revival's growth shows that mental-health support can be creative. joffjil and economically sustainable. The cafe now fornis part of the local prevention infrastThcture. contributing to ICS priorities on social connection, healthy lifestvles and access to culture. It regularly hosts training. creative exhibitions and wellbeing events that bring communities together and challenge stigma. Revival also models environmental suslainability, reducing food waste and sourcing locally wherever possible, hIe creating volunteering pathways that often lead to employment and renew'ed self-worth Evidence, recognition and next sleps Revival's impact has been recognised reuionally and nationally. It featured in the Social Enterprise Kent evaluation on health inequalities and was highlighted by COTnmissioners a5 a leading example of community-based wellbeing and prevention. Page17
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Plans for 2025-26 include- expanding Revival Late5 to Teach more young people developing intergenerational events and creative 'skill-share' 5ession5 led by residents working with the ICS and Mind network to evidence cost-effectivene55 and lder system impact refining monitoring to capture long-term wellbeing, social participation and phy5ical-health outcome5 Revival's story show's whai is possible w.hen creativily. kindness and evidence come together. It embodies the values at the heart of Mind in Bexley and Easi Kent. community, compassioii and collaboration. As one participant summed up,"Revival isn't just a cafe- it's a community that makes you feel alive again." Research, Evaluation and National Recognition Leading Innovalion through Community-Based Research Mind in Bexley and East Kent established itself as a national leader in community-based mental health research and evaluation. known for combining lived experience. co-production and academic rigour. Our work continues to influence NHS Integrated Care Boards (ICBS). local authorities. and national policy discussions around prevention. trauma-infomied care and recovery. This year, our achievements were recognised when Mind in Bexley and East Kent was awarded the "Research and Monitoring Organisation of the Yearf. by National Mind (OVI, 2025), an accolade celebrating our conunitment to ethical, impactful, and co-produced research. Our growing research portfolio now spans physical and mental health integration. suicide prevention, carers, wellbeing, and community innovation, underpinned by partnerships with universitie5, NHS trusts and local commissioners. Research Highlights {?024_25) "My Day-to-Day Life Is Awesome!": Continuity and Innovation in Mind in Bexley's Services During COVID-19 Lockdowns (Palmer, Williams, Briscombe & Pittaway, 2025, Journal of Public Mental Health) This oral history and qualitative study documenied the resilience and creativity of Mind in Bexley's service users and staff during the COVID-19 lockdowns. Conducted through 18 online intervieivs and a digital exhibition, the study found that remote and blended service models not only maintained but enhanced access, autonomy and wellbeing for many participants. The paper's findings have infornied national guidance on digital inclusion. Recovery College practice, and tele-mental health design, alignino with NHS England"s Digital Transfonnation Framework and Community Transformation Programme.Plans for 2025-26 include: expanding Revival Lates to reach more young people developing intergenerational events and creative "skill-share, 5ession5 led by residents working with the ICS and Mind network to evidence cost-effectivene55 and lder system impact refining monitoring to capture long-term wellbeing, social participation and phy5ical-health outcome5 Revival's story shows what is Possible when creativity.. kindness and evidence come together. It embodies the values at the heart of Mind in Bexley and East Kent. community, compassion and collaboration. As one participant summed up,"Revival isn't just a cafe- it's a community that makes you feel alive again." Page18
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Research, Evaluation and National Recognition Leading Innovation through Comtnunity-Based Research Mind in Bexley and East Kent has e5tabli5hed itself a5 a national leader in community-ba5ed mental health research and evaluation, knO.n for combining lived experience, co-production and academic rigour. Our work coniinues to influence NHS Iniegrated Care Boards (ICBS). local authorities, and national policy discussions around prevention, trauma-informed care and recovery. This year, our achievements were recognised when Mind in Bexley and East Kent was awarded the "Research and Monitoring Organisation of the Year" by National Mind (OVI, 2025), an accolade celebrating our commilment to ethical, impactful, and co-produced research. Our growing research portfolio now spans phvsical and mental health integration, suicide prevention, carers, wellbeing, and community innovalion, underpinned by partnerships with universities, NHS trusts and local commissioners. Research Highlights {2024-25) "My Day-to-Day Life Is Awesome!" COVID-19 LockdOWS Continuity and Innovation in Mind in Bexley's Services During (Palmer, Williams. Bri5combe & Pittaway, 2025, Journal of Public Mental Health) This oral history and qualitative study documented the resilience and creativity of Mind in Bexley's service users and staff during the COVID-19 lockdo5. Conducted through 18 online interviews and a digital exhibition, the study found that remote and blended service models noi only maintained but enhanced access, autonomy and wellbeing for many participants. The paper's findings have infornled national guidance on digital inclusion. Recovery College practice, and tele-mental health desi(rn. aligning '1th NHS England's Digithl Transforn)ation Frainework and Community Transforniation Programme. "COVID-19 changed everything, but we built new communities, discovered new ways to care, and found strength in connection." This project led to the Hall Place exhibilion, and continues to influence how Mind delivers hybrid, relational care that bridges digital and face-lfrface support. 2. "We Had to Learn How to Talk to Each Other Again, Supporting Individuals Bereaved by Suicide (Palmer, 2025, Mind in Bexley & South East London Suicide Bereavement Service) This study, supported by South East London ICB, used oral history and narrative research to explore the experiences of 2? people bereaved by suicide. Findings were shared through a public exhibition and report that helped Shape local p05tvention and Suicide Prevention Strategy {2023-2028) implementation. The work highlights the role of peer 5UPPOT¢ holistic care centred listening and storytelling in recovery, contributing to national leaming on postvention and inte(FTated bereavement care. 'It's not just telling... it's remembering. Sharing my story made me feel connected again." Page 19
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) The accompanying exhibition received critical acclaim from policymakers and academic5 for using visual and audio stor)telling to transform grief into dialogue aTJd awareness. 3. Improving Physical Health-care Equity for People with Severe Mental Illness (SMI) (Palmer, 2025, Mental Health and Social Inclusion) This peer-reviewed study, conducted in partnership with Oxleas NHS Foundation Trust and Bexley Health Neighbourhood Care CIC, evaluated a cfrproduced approach to annual physical health checks for people with SMI. Results demonstrated a 200/0 increase in completion rates and highlighted the impact of peer mentors and community navigators in overcoming balerS to engagement. The project 5UPPOrts the NHS Long Term Plan and Core20PLUS5 inequalities framework, reinforcing national commitments to reducing premaiure mortality among people with SMI through community-led partnership models. "When people are met with understanding, not judgement. they start tak'ing control of their health." 4. "Groiinding Ethical Governance: CfrProduced Community-Based Research Ethics IT] Qualitative and Oral History Work," (Palmer, 2025, Grounding Ethical Governance) This publication explores the eihical frdmeworks underpinning Mind's research culture, arguing for community-led ethics, reflexivity and participant agency in voluntary-sector research. It outlines Mind's innovative Ethical Governance FrameworL now adopted in several NHS collaborations, demonstrating how small charities can lead ethically robust and inclusive research practices. Ernerging and Ongoing Research (2025-26) Building on this national recognition, Mind in Bexley and East Kent continues to develop new studies at the intersection of community, recovery and policv- Revival Cafe and Wellness Hub Evaluation.. A mixed-tnethod study exploring how Revival'5 social enterprise model supports mental health: belonging and Preventative care. This M.-ork examines Revival'5 governance model, volunteer engagement. and contribution to the Integrnted Care System's prevention agenda, positioning it as a prototype for relational, place-based mental health support. We aim to complete this study next year. Unpaid Mental Health Carers Research: Expanding on the Carers in Mtnd study. this qualitstive research uses oral history to explore agency. resilience and peer support among unpaid carers. FiTJdings will inforn) national carers, policy and contribute to Lal)our s Neighbourhood Care Strategy and Integrated Community Care Framework (Palmer, 2025). We aim to Crisis Cafe Evaluation: Continuing evaluation of the Bexley Crisis Cafes to assess their impact on reducing emergency admissions, improving timely access to listening support. and enhancing social trust. Findings will contribute to NHS England's Community Crisis Aliematives Framework and shape future commissioning models "Every piece of research we do begins with listening...to people's lives, their resilience, their hope." Page 20
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Exhibilions and Knowledge Exchange Mind in Bexley and East Kent continues to use exhibitions as a mediutn for research translation. Project5 such as "Carers in Mind" and 'Supporting Individua15 Bereaved by Suicide, demonstrate how art, oral history and storytelling can foster dialogue, empathy and social change. By transforn)ing research into public engagement, these exhibitions embody our belief that knO,ledge is most powerful 'hen it is shared, felt and seen. Looking Ahead: 2025-2030 Building a Sustainable, Innovative and Listening Organisation As Mind in Bexley and East Kent enters its next five-year chapter. our ambition is to consolidate everything we have leamed and achieved into a resilient, innovalive. and community-led organisation fit for the future. Our Five-year Strategy (20?5-20)0) sets a clear direclion= to lead prevention, inclusion, and integrated care in the community, ensuring that every person we support has the opportunity not only to recover. but to thrive. The coming years will see us build on our reputation for innovation and evidence. We will continue to demonstrate how voluntary and community organisations can deliver measurable health and social outcomes, translating national policv, from the NHS Long Tenn Plan to the Core?OPLUS5 framework and local Integrated Care System strategies, into practical, relational care rooted in community life. Sustainability and System Leadership Sustainability will remain central to our strategy. We will strengthen financial resilience throu a balanced portfolio of NHS contracts. local authority partnerships. charitable funding and enterprise initiatives such as Revival Food & Mood. Each programme w.ill be underpinned by a clear impact framework, ensuring value for money, accountability and alignment with local system priorities. We will continue to play an active leadership role "1[hin the South East London and Kent & Medway Integrated Care Systems. shaping neighbourhood prevention. personalised care and co-production models. Our partnerships with Oxleas NHS Foundatlon Trust. GP networks and Public Health will deepen, helping to embed volunlary-sector expertise at the heart of system design. Innovation, Research and Continuous Learning Innovation remains one of our defining strengths. Over the next five years. we will expand our Research and Impact Hub. building on our national recognition as National Mind"s Research and Monitoring Organisation of the Year. This will include new community-based studies exploring trauma-infomied practice. digital inclusion, crisis prevention and social prescribing, c(Hlesigned with universities, commissioners and people with lived experience. We will invest in digital innovation, ensuring that access to mental-health and wellbeing support remains flexible, inclusive and safe. This will include enhancing our Digital Hub and hybrid learning environments 50 that more people can connect from home, M'ork or conununity spaces. Every new idea will be tested through evaluation. not simply to prove success, but to learn, improve and share. We will continue to publish and disseminaie evidence through peer-reVie.ed jounials, public exhibitions and practitioner learning events. ensuring our insights contribute to both local and national policy. Page21
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Listening* Inclusion and Co-Production Mind in Bexley and East Kent has alw'-ays been a listening organisation. Over the next five years, we will formalise this commitment through new structures that elevate lived experience in governance and service desi<Jn. This includes the expansion of our Research & Ethics Cotnmittee, the development of a Lived Experience Advisory Network, and new listening forums for stsff, Voluntee and residents. We will continue to diversify our workforce and leadership. ensuring our organisation reflects the communities we serve. Equality, diversity and inclusion will be built into every, recruitment. training and partnership process, guided by data and dialogue. Measuring What Matters Our impact will continue to be measured not only in numbers, but in stories, in the everyday changes people describe when they feel heard, supported and valued. We 111 strengthen our outcome-measurement systems, integrating wellbeing, physical-health. economic and social indicators into a single dats framework. This will help demonstrate the full social value of our work and ensure that lived experience remains at the centre of how success is defined. Culture, People and Purpose Our people remain our greatest strength. We will invest in leadership development, reflective practice and wellbeing, ensuring our staff and volunteers have the support and autonomy they need to deliver with confidence and compassion. Our organisational culture will continue to priorltise openness, shared purpose and psychological safety, the foundation5 of excellent care. A Shared Vision for the Future Looking ahead. our vision is clear.. to be a Ca[y$l for Community-led mental-health transformation, a bridge bet'een clinical and social care, and a model for prevention, inclusion and hope. By 2030, Mind in Bexley and East Kent will stand not only as a provider of services, but as an evidence-led movement for compassionate, connected and equi(able menial-health support. Together with our partners, funders, staff, and residents, 'e will continue to demonstrate that change begins with listening, and that the power of community remains the greatest resource in menlal health. FINANCIAL REVIEW The Charity's income for the year ended J l March 2025 was £6.822,767 (2024: £6,3J8.887), representing an increase of £48J,880 (7.6 /0) compared to the prior year. Totsl expenditure for the year ended 31 March 2025 amounted to £6,81?,637 (2024= £5,070.44J. At )1 March 20?5. total funds carried fonvard amounted to £6,422,108 (2024= £6,411.978). This comprised unrestricted funds of £6,376.80? (2024.. £6,229,622), of which £4,093,885 related to general funds and £?,282,917 to desi2nated funds. Restricted funds carried forward at 31 March 2025 amounted to £45,306 (2024- £182,J56). During the year. the charity made back-dated remuneration payments to key management personnel to address historical salary benchmark-ing disparities identified through an independent review process. These transactions are disclosed in accordance with FRS 102 Section 33 and Charitie5 So1 (FRS 102). Page 22
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) The remuneration adjustments were approved following a robust and transparent governance process. This included- (a) Cornmi5sioning independent external benchmarking against comparable organi5ations, including the Mind network and relevant external agencies. (b) Full exclusion of senior sthff from the MUn¢tIon vIeW, decision-mak'ing, and approval process. (c) Application of a triple-lock approval mechanism. comprising review by the ReinuTJerntion and Finance Commiitee. ratification by the full Board of Trusiees. and fomlal approval recorded in hand-signed minutes. (d) Commissioning of an independent governance VIe11.. alontsside specialist tax advice and confirmation of HMRC compliance from CKRD A¢¢ountants. (e) Confirniation that all remuneration adjustments were funded exclusively from unrestricted reserves, in accordance with Charity Commission guidance (CC I O). (D All payments were funded exclusively from unrestricted reserves in accordance with Charity Commission guidance (CC10). No restricted funds were used for these purposes. The Trustees confirni that the remuneration review process was conducted in compliance with Charity Commission guidance CC I l (Trustee expenses and payments) and CC12 (Managing a charity s finances), and that the adjusted remuneration levels represent 2.2 /0 of organisational income, which is conservative relative to sector benchmarks of 3-5 %. Reserves policy The Board of Trustees aims to maintain a level ol unrestricted re5erve5 that ensures there are adequate funds to meet cuent and known future liabilities. In order to fulfil its responsibility to secure Mind in Bexley and East Kent's viability beyond the immediate future, aTJd to Protect the charitable company against seriou5 disruption to its charitable work. the Trustees seek to build reliable reserves to manage future uncertainty, absorb setbacks and take advantage of change and opportunily over the long temi. The Trustees, policy is to maintain free reserves equivalent to a minimum of six months of core costs. At current levels of expenditure. this equates to a target range of between £800,000 and £1,500.000. Free reserves are defined as unrestricted funds excluding amounts invested in Lgible fixed assets and amounts designated for specific purposes. At J l March 2025, free reserves amounted to £4,093,885 (2024: £2,946,574). The Board of Trustees considers the level of free reserves held at the year end to be appropriate in supporting the Charity's financial resilience and enabling planned service development. The Trustees will coiitinue to review reserve levels in line with the Charity's strdtegic objectives and planned expansion as set out in its future plans. Acknowledgements Our achievements this year have been made possible through the dedication. skill and compassion of our 170 staff, 90 volunteers and the many partners and funders who share our vision for better mental health and community wellbeing. Their collective comtnitment underpins every service we deliver, from Talking Therapies and Suicide Bereavement Support to Revival Food & Mood. Veteran5' Wellbeing and the East Kent mentoring and peer-support programmes. We extend our Sincere thanks to our commissioner5 and tunders. whose continued investment enable5 our work to grow and innovate. In particular. we acknoivledge the ongoing partnership and support of the South East London Integrated Care Board {ICB). Ihe London Borough of Bexley. and Kent County Council. alongside Oxleas NHS Foundation Trusi, Public Health Bexley. and the Live Well Kent and medaY partnership. Their leadership in prevention, integration and cfrproduction has created the conditions for our services to thrive Page 2)
Mind in Bexley and East Kent Ltd Report of the Trustees for the year ended 31 March 2025 (Continued) Slatemenl of trustees, responsibilities The trustees (who are also the directors of Mind in Bexley and East Kent Ltd for the purposes of company law) are responsible for preparing the truslees, report and the financial slalements in accordance with applicable law and United Kingdom Accounting Standards (United Kin?dom Generall>, Accepted Accounting Practice), including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial staiements unless they are satisfied that they give a true aT]d fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including its income and expenditure. of the charitable company for that period. In preparing these financial statements, the trustees are required io: select suitable accounting policie5 and apply them consistently- observe the methods and principles in the Charities SORP: make judgements and estimates that are reasonable and prudent: state whether applicable accountino sL2ndards. comprising FRS 102 have been followed, subject to any material departures disclosed and explained in the financial 5tatement5' and prepare the financial statemenls on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping proper accounting records that can disclose with reasonable accuracy at any time the financial position of the chariiable company and enable them to ensure that the financial statements comply with the Companies Aci 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the tnaintenance and integrity of the corporate and financial inforniation included on the charitable company's website. Leuislation governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Disclosure of information to auditor Each trustee has taken steps that they ought to have takeT] as a trustee in order to make themselve5 aware of any relevant audit inforniation and to establish that ihe charity's auditor is aH".are of that inforn)ation. The trustees confirm that there is no relevant inforn]ation thai ihey know of and of which they know the auditor is unaware. The annual report was approved by the trustees of the charity on 19 December 2025 and signed on its behalf by: Shaheen Choudhury Westcombe Trustee Page 24
Mind in Bexley and East Kent Ltd Report of the Independent Auditors to the Trustees For the year ended 31 March 2025 Opinion We have audited the financial statements of Mind in Bexley and East Kent Ltd (the 'charity') for the year ended 31 March ?0?5. which comprise the Statement of Financial Activities. Balance Sheet. Statement of Cash Flows, and Notes to the Financial Statements, including a 5uminary of significant accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting Standards, comprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and applicable law (United KingdoTn Generally Accepted Accounting Practice). In our opinion the financial statements- give a true and fair view of the state of the charity's affairs as at J l March 2025 and of its incoming resources and application of resources. including its income and expenditure. for the year then ended; have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice- have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those stsndards are further described in the auditor responsibilities for the audit of the financial statetnents section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is suificient and appropriate to provide a basis for our opinion. Conclusions relating to going eoneern In auditing the financial statemenis, we have concluded that the trustees use of the going concern basis of accounting in the preparation of the financial staiements is appropriate. Based on the work we have perfornie(L we have not identified any tnatertal uncertainties relating to events or conditions that. individually or collectively.. may cast significant doubt on the chariti s ability to continue as a going concern for a period of at least twelve month5 from hen the original financial statements were authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other information The trustees are responsible for the other infomiation. The other infonnation comprises the information included in the annual report: other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other inforn]ation and. except to the extent otherwise explicitly stated in our report. we do not expre55 any form of assurance conclusion thereon. In connection with our audit of the financial statements. our responsibility is to read the other infonnatioii and, in doing so. consider whether the other inforn]ation is materially inconsistent with the financial statements or our knoM,ledge obtained in the audit or othen¥ise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements. we are required to deterniine whether there is a material misstatement in the financial statements or a material misstatement of the other infonnation. If, based on the work we have perfonned, we conclude that there is a material misstatement of this other infonnation, we are required to report that fact. Page 25
Mind in Bexley and East Kent Ltd Report of the Independent Auditors to the Trustees For the year ended 31 March 2025 (Continued) We have nothing to report in this regard. Opinion on other matter preseribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit: the infomation given in the Trusiees, Report for the financial year for which the financial statements are prepared is consistent with the financial statements- and the Trustees, Report has been prepared in accordance with applicable legal requirernents. Matters on whieh we are required to report by eieeplion In the light of our kno.ledge and understanding of the charity aT]d it5 environment obtained in the course of the audit, we have not identified material misstatements IT] the Trustee5' Report. We have nothing to report in respect of the folloiving matters where the Companies Act 2006 requires us to report to you if, in our opinion.. adequate accounting records have not been kept. or returns adequate for our audit have not been received from branches not visited by us; or the financial statements are not in agreement with the accounting record5 and return5- or certain disclosures of trustees remuneration specified by law are not made; or we have not received all the infomlation and explanations we quire for our audit. Responsibilities of trustees As explained more fully in the Sialement of trustees. responsibilities (set out on page 24), the trustees are responsible for the preparation of the financial statemenls and for being satisfied that they give a true and fair view. and for such internal control as the trnstees detennine As necessary to enable the preparation of financial slatements that are free from malerial misslatement. whether due to fraud or error. In preparing the financial statements. the trustees are responsible for assessing the charity's ability to continue as a going concern. disclosing. as applicable. mallers relaied to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so. Auditor responsibilities for the audit of the financial stalements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conducted in accordance with ISAS (UK) will al'ayS delect a malerial misstatement when it exists. Misstatements can arise from fraud or error and are considered material if. individually or in the aggregate: they could reasonably be expected to influence the economic decisions of users iaken on the basis of these financial statements. The extent to which our procedures are capable of deteaing Irgu18r1tlCs, including fraud is detailed below: Page 26
Mind in Bexley and East Kent Ltd Report of the Independent Auditors to the Trustees For the year ended 31 March 2025 (Continued) Enquiry of management, those charged with governance and the entity's solicitors around actual and potential litigation and claims; Enquiry of entity staff in tax and compliance functions to identify any instances of non- compliance with laws and regulations: Reviewing minutes of meetings of those charged with governance; Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations- Performing audit work over the risk of management override of controls, including testing of journal entries and other adjustments for appropriateness. evaluating the business rationale of signifjcant transactions outside the nornial course of business and reviewing accounting estimates for bias. Because of the inherent limitations of an audit. there 15 a risk that we M'ill not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that cotnpliance with a law or reuulation 15 removed from the event5 and transactions reflected in the financial statetnents, as we will be le55 likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities oCCu1ng due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. Use of our report This report is made solely to the charitable company's trustees. as a b(Kly, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we mioht state to the charity's trustees those matters we are required io state to ihem in an audiior's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone oiher than the charitable company and its trustees as a body, for our audit worL for this reporL or for the opinions we have formed. Morlai Kargbo (Senior Statutory Auditor) For and on behalf of Moracle Limited Chartered Accountants & Registered Auditors , 960 Capability Green Luton LUI JPE 19 December 2025 Page 27
Mind in Bexley and East Kent Ltd Statement of Financial Activities for the Year Ended 31 March 202$ (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Unreslrieled funds Restricted funds 31 March 2025 31 March 2024 Note Ineome and Endowments from: Donations and legacies Charitable activities Other trading activities Investment income 39,888 5,862.743 396,929 39,327 5,399.172 J67,317 917,242 6,316.414 367,317 Total income 5,905.525 917,249 6,822,767 6,338,887 Expendilure on: Raising funds Charitable activities (345.632) {5,426.761) (3.197) (1,037.047) (348.8?9) (6,46),808) (351,077) (4,719,366) Total expenditure {5.772.J9J) {1.040.244) (6,812.637) (5,070,443) Net incomel(expenditure} Transfers between funds 133.lJ2 14,048 (12J,002) {14,048) 1,268,444 Net movement in funds 147,180 (137.050) 10,130 1,268,444 Reconciliation of funds Total funds brought forward 6.?29.6?? 18?,356 6.411,978 5,143.534 Total funds carried forward 21 6.J76.802 6,422,108 6,411,978 All of the charity's activities derive from continuing operations during the above two periods. The funds breakdowm for 2024 is shown in note 21. The notes on pages J I to 46 forni an integral part of these financial statements. Page 28
Mind in Bexley and East Kent Ltd (Registration number: 5393807) Balance Sheet as at 31 March 2025 31 March 2025 31 March 2024 Note Fixed assels Tangible assets 14 1,847,917 1,89J,048 Current assets Debtors Cash at bank and in hand 15 J,3J3.578 2,fv11.222 321,9J5 4.597.519 16 5,974,800 4,919,454 Creditor5: Amount5 falling due within one year (1,400,609) (171,293) Net current assets 4,574,191 4,748,161 Tot21 assets less current liabilities 6,422.108 6,641,209 Creditors: Amounts falling due after more than one year 18 {229,231) Net a55ets 6.492,108 6,411,978 Funds of the charity: Restricted income funds Restricted funds 21 45,306 182,356 Unrestricted income funds Unrestricted funds 6,376.802 6.229.622 Total funds 21 6.4?2,108 6,411.978 The financial statements on pages 28 to 46 were approved by the trustees, and authorised for issue on 19 December 2025 and signed on their behalf by: Shaheen Choudhury Westcombe Trustee The notes on pages J I to 46 forni an integral part of these financial statements. Page 29
Mind in Bexley and East Kent Ltd Statement of Cash Flows for the Year Ended 31 March 2025 31 March 2025 31 March 2024 Note Cash floivs from operating activitie5 Net cash income 1,268,444 Adjustments to cash flow's from non-cash items Depreciation Investment income 14 66,839 (6?,393) 61,204 (39,327) 14,576 1,290,321 Working capital adjustmenls Increase in debtors Increase in creditors (J,011,64J) 1.2?9,316 (99,115) 103,J65 Net cash flows from operating activities (1,767.751 } 1,294,571 Cash flows from investing actii'ities Interest receivable and similar income Purchase of tangible fLKed assets 39,327 (457,903) 14 (21,708) Net cash flows from investing activities 40,685 (418,576) Cash floivs from financing activities Repayment of loans and borrO.1ngs 18 (229,231) Net (decrease}lincrease in cash and cash equivalents (1,956,297) 875,995 Cash and cash equivalents at l April 4,597.519 3.721,524 Cash and cash equivalents at 31 March 2,641.222 4,597,519 All of the cash flows are derived from continuing operations during the above two periods. The notes on pages J I to 46 forni an integral part of these financial statements. Page )0
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 I Charity status The charity is limited by share capital. incorpordted in . The address of its registered ol¢e is: 2a Devonshire Road Bexleyheath Kent DA6 8DS These financial statements were auth0ri5ed lor issue by the trustees on 19 Decevnber ?025. 2 Accounting policies Summary of significant accounting policies and key accounting estimates The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistentl}, applied to all the years presented, unless other%N'ise stated. Statement of complianee The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS I O?)) (i55ued in October 2019) (Charities SORP (FRS I O?)), the Fiiiancial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Basis of preparation Mind in Bexley and East Kent Ltd meets the definilion of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical Cost or transaction value unless otherwise stated in the relevant accounting policy notes. Going concern The trustees consider that there a no material uncertainties about the charity's ability to continue as a going concern nor any significant areas of uncertainty that affect the canying value of assets held by the charity. Income and endowmenls All income is recognised once the charity has entitlemeni to the income. it is probable that the income will be received and the amount of the income receivable can be measured reliably. Donations and legacie5 Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subjecl to condilions thal require a level of perfonnance by the charity before the charity is enlitled to the funds. the income is deferred and nol recognised until either those conditions are fully met. or the fulfilment of those conditions is 'hOllY within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period. Page)I
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 2 Accounting policies (continued) Expendilure All expenditure is recognised once there is a legal OT constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to ihat caiegorv. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent with the use of resources, with central staff costs all(xated on the basis of time spent. and depreciation Charges all(Kated on the portion of the asset's use. Other support costs are allocated based on the spread of sthff costs. Raisingfunds These are costs incurred in attracting voluntary income, the management of investments and those incurred in trading activities thai raise funds. Charilable aclivities Charitable expenditure comprises ihose Costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocaied directly to such activities and those costs of an indirect nature necessary to support them. Grant erpendilure Grants payable are pavments made to third parties in the furtherance of the charitable objectives. Where the charity gives a grant with conditions for its payment being a specific level of service or output to be provided, such grants are only recognised in the Statement of Financial Activities once the recipient of the grant has provided the specific service or output. Grants payable without performance conditions are recognised in the accounts when a commitment has been made and commLmicated to the recipient, and there are no conditions to be met relating to the grant which remain in the control of the charity- Grantprovi5ion5 Provisions for grants are made 'hen the intenlion to make a grnnt has been communicated to the recipient but there is uncertainty about either the timing of the grdnt or the amount of grant pa)'able. Governance costs These include the costs attribuiable to the charity's compliance with constitutional and statutory requirements. including audiL strategic management and trustees meetings and reimbursed expenses. Taxation The charity is considered to pass the tests set out in Paragraph I Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter J Part I l of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992. to the extent that such income or gains are applied exclusively to charitable purposes. Tangible fixed a55ets Individual fixed assets Costing £1500 or more are initially recorded at cost, le55 any Subsequent accumulated depreciation and subsequent accumulated impairment losse5. Page )2
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 2 Accounting policies (continued) Depreciation and amortisation Depreciation is provided on tangible fixed assets so as to write off the cost OT valuation, le55 any estimated residual value. over their expected useful economic life as folloH's- Asset class Motor Vehicle Land and Building5 Fumiture & Equipment Computer Equipment Depreciation method and rate .ht Line 20/0 Straight Line 25 /0 Written Dowi Value 25 /0 Written Dowi Value Trade debtors Trade debtors are amounts due from customers for merchandise sold or services perfonned in the ordinary course of business. Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method. less provision for impainnenl. A provision for the Ampainnent of trade debtors is estsblished when there is objective evidence thal the charity will not be able to collect all amounts due according to the original tenns of the receivables. Cash and cash equivalents Cash and cash equivalents comprise cash on hand and call deposits. and other short-tenn highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value. Trade creditors Trade creditor5 are obligations to pay for good5 OT Services that have been acquired in the Ordinary course of business from suppliers. Accounts payable are cla55ified as current liabilities if the charity doe5 not have an unconditional riJ]t, at the end of the reporting periiKI. to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional riJt to defer settlement for at least twelve months after the reporting date, they are presented as nOn-CueT)t liabilities. Trade Creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective interest method. Borroivings Interest-bearing borrowings a initially recorded at fair value, net of transaction costs. Interest-bearing borrowings are subsequently carried at amonised cost. with the difference between the proceeds, net of transaction costs, and ihe amount due on redemption being recognised as a charge to the Statement of Financial Activities over the period of the relevant borrO'1ng. Interest expense is recognised on the basis of the effective interest method and is included in interest payable and similar charges. Borrowings are classified as current liabilities unless the charity has an unconditional right to defer settlement of the liability for at least twelve months after the reporting date. Page ))
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 2 Accounting policies (continued) Fund structure Unrestricted incotne funds are general funds that are available for use at the trustees discretion in furtherance of the objectives of the charity. VAT The Charity is registered for VAT. Pension scheme The charity operates a defined Contribution PensioT] Scheme lor its employees. The pension costs charged in the financial statements represent the contribution payable by the charity during the year. Judgements and key sources of estimation uncertaintv In the application of the charity's accounting policies. the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associaied assumptions are based on historical experience and other factors including expectations of future events that are believed to be reasonable under the circumstances. Actual results may differ from these estimates. The esiimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose. 3 Income from donations and legacies Unrestricted funds General Restricted funds 31 March 2025 31 March 2024 Donations and legacies; Donations and Legacies 76,3 39,888 76,3 39,888 4 Income from charitable activities Unrestricted funds Restricted 31 March 2025 31 March 2024 General funds Grants and Other income 5.)99.172 917,?42 6.J16,414 5,862.74) Page )4
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 4 Income from charitable activities (continued) Grants received, ineluded in the above, are as follows: 31 March 2025 Crisis Cafe Bexley Rarnsgate Wellbeing Cafe IPS Emploj'ment DWP Emplo)'ment Advisers East Kent Live Well IMHA Advocacy Recovery. Wellbeing and Emplo)Tnent Support Transformation Hub Bexley Talking Therapies HEE Bexley Talking Therapies Healthwatch Careers in Mind Small Grants 125,440 22,680 246,588 224,000 195,180 194,702 770,808 569,267 2,818,241 170,289 104,810 35,020 910,813 6,387.838 31 March 2024 Crisis Cafe Bexley Ramsgate Wellbeing Cafe IPS Emplo)'ment Community Ow'nership Fund DWP Emplo>'ment Advisers East Kent Live Well IMHA Advocacy Recovery, Wellbeing and Emplo)'ment Support Transforniation Hub Bexley Talking Therapies HEE Bexley Talking Therapies Healthwatch Careers in Mind Small Grants 125,440 135,000 112,988 120,550 223,000 187,870 195,520 784,792 598,520 2,469,827 140,640 112,967 68J,974 5.926.108 Page )5
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 4 Income from charitable activities (continued) Small Granls- list of funders: South East London Mind - Suicide Bereavement London Borough of Bexley - ASC Pathways University of Kent - Kent Community Oasis Garden Kent County Council - Veterans Foundation Project South London Partnership - Personal Health Budget MIND- Supported Self Help London Borou .h of Bexle). . Barbershop Project London BorouJ of Bexley - Bexley Household Support Fund Social Enterprise Kent Kent Community Foundation NHS South East London ICB - Mindful Mums Innovate UK (Greenme) 5 Income from other trading aelivilies Unrestricted funds Restricted 31 March 2024 General funds funds Trading Cafe 367,317 367,317 396,929 )67,317 367,317 396,929 6 Investment income Unrestricted funds Restricted 31 March 2025 31 March 2024 General funds Deposit Interest Income 62,393 7 Expenditure on raising funds Page )6
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 7 Expenditure on raising funds (continued) a) Costs of generating donations and legacies 31 March 2025 31 March 2024 Direct Costs Support Costs Staff Costs 101,896 27,598 219,3J5 125,645 192,970 348,829 351,077 8 Expenditure on charitable activities 31 March 2025 31 March 2024 Direct Costs Staff Costs Support Costs 177,388 5.498,862 787,558 131,599 ),805.266 782,501 6,46J,808 4,719,366 Page )7
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 9 Analysis of governance and sUPPOrt Costs Support costs allocated to raising funds and charitable activities Charitable Fundraising Actii'ities Aetivities 31 March 2025 31 March 2024 Premises costs Staff Costs Office Costs Other Costs Governance Costs 170,514 i09,49J 116,712 131,4)6 59,402 170,514 )37,092 116,712 131,4)6 59,40? 156,042 324,268 151,027 121,070 62,556 27,599 787,557 27,599 815,156 814,96J 10 Nel incomingloutgoing resources Net income for the year include- 31 March 2025 31 March 2024 Audit fees Other non-audit Services Depreciation of fixed assets 15,000 7.592 15,000 7,592 61,204 I l Trustees remuneration and expenses No trustees, nor any persons connected with them, have received any remuneration from the charity during the year. 12 Staff Costs The aggregate payroll costs were as follows: 31 March 2025 31 March 2024 Staff eosts during the year were: Wages and salaries Social security costs Pension costs Other staff costs 4,763.323 504,003 379,035 408,9?8 3,332,823 326,705 146,726 516,250 6,055.289 4,322,504 Page )8
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 12 Staff costs (continued) The average monthly headcount of staff during the year was 151 (2024: 115) and the average number of full-time equivalent etnployees during the year wa5 a5 folloiv5'. 31 March 2025 31 March 2024 Charitable Activities Support Activities 117 88 120 91 The number of employees whose emoluments fell within the following bands was: 31 March 2025 31 March 2024 £70,001- £80,000 £80,001- £90,000 £90,001- £100,000 The total employee benefits of the key management personnel of the charity were £566.098 (2024 - £628,190). Funds were allocated to regularise historic contra¢tual and pension arrangements, ensuring consistency with sector and NHS benchmarks, governance standards. and employer best practice. During the year the charity made the following transactions with key management personnel: During the year, the charity made backdated remuneration payments to key management personnel to address historical salary benchmarking disparilies ideniified through an independent review process. These transactions are disclosed in accordance with FRS 102 Seclion JJ and Charities SORP (FRS 102}. Page )9
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 13 Taxation The charity is a registered charity and is therefore exempt from tsxation. 14 Tangible fixed assets Land and Furniture,Computer buildings & Equipment Motor vehicles Total Cost At l April 2024 Additions ,917,294 296,408 21,708 2,245,218 21,708 At J l March 2025 1.917.294 J18,116 2,266.926 Depreciation At l April 2024 Charge for the year 116,51 227,780 22,584 7,879 5,909 352,170 66,839 At 31 March 2025 154,857 250,364 13,788 419,009 Net book value At J l March 2025 1.762.4J7 67,752 17,728 1,847.917 At J l March 2024 .800.78J 68.628 23,637 1,893,048 IS Debtors 31 March 2025 31 March 2024 Trade debtors Prepayments Accrned income 3,018,590 41,681 273,307 248,038 58,822 15,075 ),333.578 321,9J5 16 Cash and cash equivalents 31 March 2025 31 March 2024 Cash at bank 2,641,222 4,597,519 Page 40
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 17 Creditor5: amounts falling due within one year 31 March 2025 31 March 2024 Trade creditors Other creditors 1,239.634 160,975 41,957 129,3J6 1,400.609 171,293 18 Creditors: amounts falling due after one year 31 March 2025 31 March 2024 Bank loans 229,2Jl 19 Obligations under leases and bire purchase contracts Operaling lease commitments Total future minimum lease payments under non-cancellable operating leases are as follows: 31 March 2025 31 March 2024 Land and buildings-Rent Within one year BeNeen one and five year5 24,500 73,500 22,000 66,000 98,000 88,000 20 Share capital Mind in Bexley and East Kent Llmited is a company. limited by guarantee and has no sharè capital. Each member is liable to contribute a sum not exceeding £ l in the event of the Charity being wound up. Page41
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 21 Funds Balance at Balance at 31 March 2025 Incoming resources Resources expended 2024 Transfers Unrestricted funds Generol General funds 2,946.574 5,905,525 (5,772.39J} 1,014,179 4,093,885 Designoled Management Recruitment Legal Fees Professional Fees Fundraising Support Research Tangible Flxed Assets Accounting System Building Irnprovemen Refurbishment Building Acquisition Minibus Training Computers/lT Pensionl Benefitslcritical illness Recruitment & Advertising Loan Repaynent 70.000 10.000 10.000 (70,000) 5,000 15,000 10,000 10.000 1,89J,048 10.000 (10,000) (45,131) 1,847,917 10,000 290.000 J50,000 15.000 20.000 20.000 i 0,000 (350,000) JOO,000 15,000 20,000 20,000 J20,000 15,000 2?0,000 (320,000) 15,000 (220.000) J.283.048 (1,000,131) 2,282,917 Total unrestricted funds 6,229.6?2 5.905.525 (5,772.J9J} 14,048 6,376.802 Restricted funds Transforniation Hub East Kent Live Well Healthwatch 147.289 569.267 243.165 104,810 (671,250) (24J,165) (125,8?9) 45,306 (14,048) Tot21 restricted funds 182,356 917,242 (1,040.244) (14,048) 45,306 Total funds 6,411.978 6.8?2.767 (6,812.637) 6,422.108 Page 42
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 21 Funds (continued) Balance at Balance at 31 March 2024 Incoming resources Resources expended 2023 Transfers Unrestricted funds Generol General funds 1,327,6)5 2,029.484 (806.418) 395,87J 2,946,574 Designoled Management Recruitment Legal Fees Professional Fees Fundraising Support Tangible Fixed Assets Research Accounting System Building Irnprovemen Refurbishment Building Acquisition Minibus Training Computers/lT Pensionl Benefitslcritical illness Recruitment & Advertising Loan Repaynent Marketing loo.000 20.000 (JO,000) (10,000) i 0,000 70,000 10,000 10,000 1,496,349 J96,699 i 0,000 (10,000) 1,89J,048 10,000 10,000 20.000 250.000 JOO,000 15,000 10.000 30.000 40,000 50,000 290,000 350,000 15,000 20,000 20,000 i 0,000 (10,000) 150,000 20,000 150,000 li,000 170,000 (5,000) 70,000 (l i,000) 320,000 15,000 220,000 2.576,349 706,699 3,283,048 Total unrestricted funds J,90).984 2.0?9.484 (806,418) 1,102,572 6,229.622 Restricted Bexley Talking Therapies Employment Recovery Transforniation Hub East Kent Live Well Healthwatch 992.791 111.170 96.627 2,610,467 744.792 598.520 242.657 1?.967 (2,610.467) (746,181) (547,858) (242,657) (116,859) (992,791) (109,781) 147,289 Total restricted funds 1.2J9,547 4.309.403 (4,?fv1.0?2) (1,102,572) 182,356 Total funds 5,14).5)1 6.)J8.887 (5,070.440) 6,411.978 Page 4)
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 21 Funds (continued) Restricted funds purposes - current year: Healthwatch account should be in unrestricted funds, now transferred to General funds Transformation Hub CatTied fonvard to 25126 and to spend on the recruitment Designated funds purposes - current year: Management recruitment fund5 were utilised during the year lor their intended purpose to 5UPPOrt reCltment at management level. Legal fees were used to cover legal costs associated with updating the Company Articles. Fundraising support was allocated to specialist fundraising expertise to develop Revival Social Enterprise and explore opportunities to diversify income streams. Professional fees were used to support staff provision through salary exchange arrangements. Research funds were utilised during the year for their intended research purpose. Tangible fixed assets were designated for investment in fixed assets: during the year additional computer equipment was purchased and depreciation was charged. Accounting system funds were allocated for Softwa development. staff training, and additional system support. Building improvement and refurbishment funds were used for maintenance works at the Bexleyheath and Thanet premises and to contribute lowards quoted building orkS for East Kent. Building acquisition funds related io proposed additlonal premises in North Bexley; following a review, the decision was taken not to proceed with the purchase and the funds are no longer required for their original purpose. Training funds were allocated to support staff training during the year. Minibus funds were agreed by trustees to improve reach. challenge stigm& and increase access to Talking Therapies services. Computers and IT funds were used to purchase computer equipment and provide additional IT support. Pension, benefits and critical illness funds were utilised during the year for their intended purpose. Recruitment and advertising funds were used to pay agency fees for recruitment w'ithin Talking Therapies and the Transfonnation Hub. Loan repayment funds were used to repay the loan in full during the year due to rising national interest rates and concerns around long-terni liabilities. 22 Analysis of net assets between funds Total funds at 31 March 2025 Unrestricted fund5 General Designated Restricted fund5 Tangible flxed assets Current assets 1.847,917 4J5,000 1,847,917 5,974,800 (1,400,609) 5.494,494 (1,400.609) 45,306 Current liabilities Total net assets 4.09J.885 2.282.917 45,306 6.422.108 Page 44
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 22 Analysis of net a55ets between funds (continued) Tolal funds at 31 March 2024 Unrestricted funds General Designated Restricted funds Tangible fjxed assets Current assets Current liabilities Creditors over l year 1.89J.048 1.390,000 1.89J.048 4,919,454 (171,293) {229,231) J,347.098 (171.29J) (229.231) 182,356 Total net assets 2.946.574 ),28J.048 18?356 6,411.978 Page 45
Mind in Bexley and East Kent Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 (continued) 23 Revival Cafe activities This financial summary provides a concise overview of Revival Cafe's income and expenditure for the year ended J l March 2025. During the financial period, Revival Cafe reported total incoming resources of £367,317. Income was derived from a mix of voluntary income. charitable activities. and trading activities. Voluntary income included £106.388 from small grants and £39,144 from donations and community fundraising activities. Additional income of £13,138 wa5 received frotn miscellaneous source5. to(wether with £796 in bank interest. Income from trading activities totalled £207.851. Trading income represented the charity'5 Principal source of fund5 for the period. The cost of sale5 amounted to £79,038, con51Sting primarily of cale purchases totalling £76,979, alongside merchant account fees of £?,059. After deducting the cost of sales. the charity achieved a gross surplus of £288,279. Total resources expended during the period were £301.255. all of which related to charitable activities and governance costs. Staff costs '¢re the Chariiy's most significant expenditure. amounting to £219,335, including wages, employer national insurance contributions and employer pension contribulions. Other key expenditure areas included furnishing. building repairs and maintenance (£21,990), utilities (£18,927), and interest on loan (£11.610). Further costs of {£29.J9J) were incurred in relation to professional fees, service contracts, travel, marketin& training. events, recruitment and general operdting expenses, all of which supported the delivery of the charity's objectives. As total expenditure exceeded gross income for the period. the charity recorded a net operating deficit of £12,976. There was no material other income or expenditure outside of nonnal operations. Accordingly, the net movement in funds for the period was a deficit of £12.976. The trustees recognise the financial pressures experienced during the year. particularly rising operating and staffing costs. However, the accounts deTnonstrate a strong earned-income base and a diversified funding profile. The organisation remains focused on financial sustainability, careful cost managemen¢ and Securing funding to support existing core services. Truslee Statement The trustees and Revival management strategic committee believe that Revival Cafe continues to operate as a viable community-led social enierprise, delivering preventhiive and relational mental health support. The financial results for the year reflect both the challenges of ihe economic environment and the organisation's commitment to maintaining high-quality. accessible services for the local community. Page 46